Pivot - Amazon's Healthcare Move, Netflix Earnings, and More

Episode Date: July 22, 2022

Amazon's purchase of One Medical could disrupt the healthcare industry, maybe for the better, Kara and Scott discuss stock gains for Netflix and Tesla, and whether Biden's executive actions on climate... change are executive enough. Plus, a listener question on changing careers. Send us your questions! Call 855-51-PIVOT, or via Yappa, at nymag.com/pivot. Learn more about your ad choices. Visit podcastchoices.com/adchoices

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Starting point is 00:01:00 Just go to Indeed.com slash podcast right now and say you heard about Indeed on this podcast. Indeed.com slash podcast. Terms and conditions apply. Need to hire? You need Indeed. Hi, everyone. This is Pivot from New York Magazine and the Vox Media Podcast Network. I'm Kara Swisher.
Starting point is 00:01:23 New York Magazine and the Vox Media Podcast Network. I'm Kara Swisher. And in the last 72 hours, I've received approximately 15 emails that can be best summarized as in the subject line, I think you're my father. And then the body of email will then go on to say, just kidding, but I'd love to get together to talk to you about my new SaaS platform disrupting the billion-dollar home care market. You're kidding. So everyone is now claiming to be a man. Oh, well, I think you're my father, Scott. That's what I think. Yeah, every time.
Starting point is 00:01:52 I got to admit, every time I'm in L.A. and I see a guy in his mid-30s that's losing his hair and just seems like an asshole and generally unpleasant and happy, I want to go, son. Son. I think that's funny. Everybody, please call me if you think you're Scott's child, and we will have a get-together and surprise him for his birthday. It'll be great. Yeah, that would be a surprise. I'll give you that. That would be a surprise.
Starting point is 00:02:15 Don't do it on my birthday. I get depressed on my birthday. We should do a Find Scott's Children contest. Yeah. No? Yeah, no. Tasteless? No.
Starting point is 00:02:22 I don't know. I think it would be kind of interesting to meet them and see what happened to them and what they did. And don't you think that would be interesting? Well, it's something I've—we talked about this on the last episode. It's something I've thought about a lot the last 20 years, and I never actually— What if they're, like, someone, like, very famous? What if, like, a Hollywood star or suddenly Chris Hemsworth is your child? Stuff like that.
Starting point is 00:02:42 Then I'd be, like, Britney's father or Vanessa or the Williams sisters' father. I would just be constantly talking about their career and, you know, giving them advice when they didn't need it on Twitter. It doesn't have to go the negative way. It could be like, you know, you're like, oh, they asked me for money. Maybe they're like really wealthy and you can ask them for money. There you go. That could happen.
Starting point is 00:03:05 That could happen. That could happen. Anyway, well, I'm very glad and happy Father's Day. In any case, we're going to talk today about a lot of things. Earnings are in for Netflix and Tesla, among others. We'll see who's up and who's down. Very interesting earnings sessions for both of them. Also, Amazon makes a leap into healthcare as Scott predicted. We'll take a listener question about mid-career pivots also. But first, Elon Musk and Twitter headed to court this fall. A Delaware judge set the showdown for five days in October. It was a very favorable ruling for Twitter. Twitter had asked for September,
Starting point is 00:03:36 but this is being a huge win for the company because it's a very speedy trial. Twitter wanted this speedy trial in part to limit damage Musk could do via his Twitter account, which was part of the pleadings. So anyway, so what do we think of this? This is just a win, right? Just a flat out win. This can be fast and dirty kind of trial. Well, this is one of the myths that's out there is that when you have these kind of deep pockets and this sort of public support that he has both of, that you could extend a trial for years or decades. Right. That was his hope.
Starting point is 00:04:05 What people fail to realize is that this isn't like a class action suit against cigarette companies. It's not even an antitrust case. This is a case whose court or domain where it's tried in is literally built for speed. And think about this. He asked for and it kind of already says this was an indication, this was already an observation from the court, in that he said, I want to do this in February, we have a bunch of work to do and analysis. And the Delaware chancellor, she's the lead dog, so to speak, Chancellor McCormick, who's been assigned to the case, she said, no, it's going to be five days,
Starting point is 00:04:43 and it's going to be in October. I mean, and then he has one remedy. If he doesn't like the decision, he can take it to the Delaware Supreme Court. Usually they send it to that court within two weeks. That's an even speedier trial. So what we're looking at here is something that's probably over by the end of October. So this, all this BS of people saying, well, Twitter should settle because it doesn't want to go through the pain and the time. It's just not accurate. Yeah, they should go for it. This judge, what she was saying to the lawyer, I listened to it, was not favorable to Elon, I have to say. She was not having any of it, as we talked about. These judges really, it's a contract dispute is what it is. And they don't treat it like it's a twitter war and
Starting point is 00:05:25 they don't care they don't care they're not they're not interested in shit posting they're not interested in finding out that we're going to get to mars sooner because of him and they're just she's just like you said not buying it now what i think is interesting here is while everyone argues over what's going to happen i think it's pretty obvious what's going to happen then it's fun to start thinking about all right uh and let me pat ourselves on the back and realize the arrogance of the statement. So far, we've been right on this. And so the question is, all right, every day, every day that goes forward, the stock appears to be going up because people now recognize they have a claim for 5420 against the wealthiest man in the world that's going to be upheld in a chance record in Delaware. So the question then becomes, well, what could someone really wily and
Starting point is 00:06:04 smart and well-advised and wealthy like Elon Musk could do? And if you think about the likely penalty or negotiation bogey here, it'll be the delta, and you pointed this out in the last episode, it'll be the delta between the market cap of the company at that time and 5420. So I wouldn't put it past him, and this is going to sound very counterintuitive, that when his lawyers say we're fucked, you're going to get a judgment against you. He might take actions to increase the stock price. What if he announced in a week or two weeks when he realized he's screwed here, we've done some information, and while the bots were a legitimate problem and I was smart to bring it up, I plan to close. Stock zooms to 50, and then he calls Brett Taylor and he says, all right, you don't want me to own this. I'm not sure I want to own it. Stock's at 50. I'll just give you $4.20 and we'll call it a day.
Starting point is 00:06:53 What if he announced he was buying more stock because he thought it was undervalued? In other words, he now has an incentive to move this stock price higher and move the delta between the bogey and the agreed upon purchase price because that will be the quote unquote bogey and the agreed upon purchase price, because that will be the quote unquote bogey for damage. Oh, wow.
Starting point is 00:07:08 That's a little bit stock manipulative. I feel SEC. It is. It is stock manipulation. It is. But if he just, but if Ollie would, they would have to prove that he was not genuine about closing. And as long as he said, no, I'm ready to own it again.
Starting point is 00:07:20 I'm back. I have another manic episode. I can feel it coming on. And I've decided I should own this. And it's a, it's a, it's a. That's an interesting situation. That sounds like him, doesn't it? It does.
Starting point is 00:07:31 Well, that's what I was thinking. The other thing, though, from people I talk to close to him, there's a lot of pull from his family to not do this. Like people closest to him, like this is not a good thing for him to be engaged in. Now, whether he gets influenced by it or not is another question. This is where it goes back to the way we treat rich people differently. Danger of the SEC. Okay, we found a year later that you were guilty of market manipulation.
Starting point is 00:07:55 We're fining you a record fine of $100 million. I mean, he committed securities fraud on Twitter a couple years ago. And then he did it again with the—I mean, allegedly did it again with this. And the numbers are so big that they don't really matter. Yeah, he doesn't care. His wealth is so big that any fine doesn't matter. Why not say, okay, I'm going to buy it? But if the Delaware chancellor says, okay, the stock's at 30, you said 50 forfeit, you're basically got to come up with here, Mr. Musk, another 15 to $20 billion. And what also people say is they make it sound like he's bulletproof. Even the world's wealthiest man, even if you're worth $150 billion,
Starting point is 00:08:31 if you have a judgment against you that says you have to come up with $20 billion in cash, that's not, you don't have that in your drawer. Yeah, it isn't his interest for the stock to go up at this point. He tried to make it go down. Now the interests are to get it up, to get it up. Yeah, that's true. That's an interesting- It's going to be very interesting. Interesting. We'll see what he's up to,
Starting point is 00:08:50 but this judge ain't putting up with any shit. That's for sure. Anyway, also this week, President Biden announced new executive actions around climate change, including $2.3 billion in federal funding to help communities build weather-resistant infrastructure. The move comes as heat waves cause problems
Starting point is 00:09:04 for governments and industries around the world. It's interesting why Biden didn't declare an emergency in Wednesday's speech. The heat wave is getting a lot of attention in Europe, obviously. When my kids are actually in England, they said it's just astonishing. They don't have air conditioning there. The whole country is in panic over what's happening. But what's he doing here? Is he trying to get Manchin back to the table? Manchin said he wants Congress to act on climate, though it's not clear if anyone should believe him.
Starting point is 00:09:33 He had blocked a bunch of bills, some more Manchin-ing and things like that. So what do we know? And also, by the way, Biden apparently has COVID, we've learned. So like everybody else, I guess. I think the Biden comms team has done such a terrible job. I mean, what if two years ago, you would have been told that in the first year of the next president's term, let's not even say Biden or Trump, but the new president elected in 2020, that in two years, the country's going to have 10 million new jobs, a 3.6% unemployment rate, which is kind of an all-time low, an 86% drop in COVID death rate, the biggest ever infrastructure bill passed, the first gun
Starting point is 00:10:18 safety bill in 30 years passed. And meanwhile, his approval ratings are the lowest ever. And he also has a couple of people pretending to be Democrats. I gave Joe Manchin or Senator Manchin the benefit of the doubt and thought, okay, he's the last of a dying breed. I'm a rabid moderate. I get that he says the infrastructure bill
Starting point is 00:10:36 needs to be dialed back. It's inflationary. I like moderates. I like people who don't just immediately sign up for the party line and reach across the aisle. What is clear though, is that Joe Manchin is a radical narcissist and just wants to leverage his position as the swing vote for power, even when it's bad for America, as evidenced by the fact that he might get in the way of this amazing, fantastic, elegant legislation to stop these inversions that decreases our tax base, where corporations arbitrage different tax rates around the world. Thousands of diplomats, tax people.
Starting point is 00:11:12 Janet Yellen showed incredible leadership here. This was going to be her crowning achievement. And he's decided, I know, here's a chance for me to be the spoiler and be in front of cameras. And also get money from corporations, et cetera, et cetera. And it's basically, okay, this guy, and Republicans voting against it, it's purely partisan. How do we embarrass the president? Even if it's good for the country, we don't want to give the president a win ever, even if it's good for the country. And that is where Senator Manchin is right now.
Starting point is 00:11:38 There is no economic, moral, geopolitical reason to get in the way of what is arguably should be the most... You know, he does make the argument that he's always the one that, you know, he's right about not spending too much, right about he's the moderate middle, essentially, is his appeal. I think he lost that credibility with this one. I would agree. I would agree with this one. I would agree. I think some of the things, a lot of Republicans really like him and not the more moderate Republicans? They think they need someone like him and them in the middle versus the ones on the right and the left. All these Republicans in New York that are throwing fundraisers for him. I mean,
Starting point is 00:12:13 it's great to have, it's great to have someone, people immediately say when, you know, and we would do the same thing. If, if, if a Republican kind of, I don't want to say turns against their party, we call them a hero and brave. And so I would imagine that Joe Manchin is raising more money from Republicans right now than Democrats. Yep, I would agree. He is. I've heard so many Republican, moderate Republicans sing his praises, saying he's the only thing in between the crazy spending Democrats and the crazy, just the crazy Republicans, essentially. We have what, just going back to the communications thing here, we have what could, what might be looking like hopefully a soft landing out of, you know, where we've created all this underbrush ready to start our own super fire.
Starting point is 00:12:54 I believe we have, for the first time, repaired relationships with our allies. So what would you do? Give me, like, Mr. Brand, what would you do? Just do press conferences? I think they need a more aggressive spokespeople. I think, unfortunately, they can't rely on Vice President Harris, who brightens up a room by leaving it. But they need to find, unfortunately, biology is not politically correct. And I think President Biden looks feeble when he speaks, which I think is a terrible thing to say, and it's absolutely true.
Starting point is 00:13:28 I think they need to identify some people in the cabinet and send them on offense. Yeah. Yeah. Well, like Buttigieg, et cetera. You're right. It's interesting. What would you do? You know, it's interesting.
Starting point is 00:13:40 I think Democrats, you know, need to fall in love with their candidates, and Republicans fall in line and Democrats fall in love, that same thing. I think he spent his life getting to be president here and it's a little like they need to back him. He's the guy – it's interesting because Republican strategists are like, why are you attacking Biden? Make him your man. He beat Trump. He did this. He did that. More interesting strategies coming from Republicans and how Biden should do it than Democrats who prefer to tear
Starting point is 00:14:10 down their candidates, which I think is really like, what's next? There's sort of a what's next. And the Republicans are like, you've got a guy who beat Trump, who can beat Trump and who has a great, you know, just a great rapport. He feels normal and this and that. And so I think probably you're right. He looks old is what he does. Although he looks very fit, like compared to Trump, who, you know, doesn't look very good physically. He looks good.
Starting point is 00:14:38 So I feel like he's a transitional president, unfortunately, away from getting, because all the polls right now are so anti-Trump, people who are seniors, people who supported Trump. So it's getting away from Trump. That's what he served his purpose. And unfortunately, that's where I think he is. I think that's what he is. Well, the Democratic Party, to its fault, is more democratic. And that is they let people speak their minds and they don't kind of hold them in line.
Starting point is 00:15:03 And I think AOC is an incredible communicator. And she brings much needed, she needs a much needed kind of youthful vibe to the Democratic Party or Washington in general, as she brings the average age down about 40 years just by being there. And she's powerful on social media. And what I find about the far or the more progressive part of the Democratic Party is their general view of the president is that he's not gone far enough. And they're disappointed that he's not asking for this or he's disappointed he didn't go further on this or he's disappointed that he wasn't as powerful or as forceful.
Starting point is 00:15:34 Well, you know what? He needs your help. Right. It's like. I would be tougher if I was him. It's like, you know, I'm president. Fuck you. And I'm going to do this.
Starting point is 00:15:41 I'm going to do that. And not like go for consensus all the time. I think he's too consensus driven, I think. And at this point, he should be power-driven in a lot of ways. Anyway, the House voted to protect same-sex marriages this week, but the bill faces a rocky road in the Senate. Senate Democrats haven't agreed to vote on the bill before the August recess. Again, thanks, Chuck Schumer. The Republicans aren't saying how they're going to vote, but some of them are like, oh, maybe I'll vote for it. Democrats need 10 Republicans to pass the bill.
Starting point is 00:16:08 If passed, the bill would protect same-sex and interracial marriage from potential Supreme Court decisions. The House also voted on a similar bill to protect contraception. Many Senate Republicans said there's no need for the bill because the Supreme Court is unlikely to overturn these rights, which is the same court that said Roe was settled law. So I wish they would just pass it. It would be nice if everyone came together on these things just to protect it and not wait until the Supreme Court does something. Do you think, I haven't looked closely at this, but it all comes down to are there 10 Republicans who would vote for senators specifically? Do you think there are 10? I would imagine there are.
Starting point is 00:16:46 I just, I don't know. You know, I don't know what Chuck Schumer is doing to whip their votes, but, you know, Tom Tillis said he might vote for it. I don't, I probably not. Like, but why wouldn't they vote for it? This is not something, abortion is a very, is a third rail for a lot of these people in their elections. But, you know, I could think of 10 right now. Yeah, Susan Collins, Lisa Murkowski, Tom Tillis. Don't they always have a, I mean, it strikes me they never fail to disappoint, though, that they'll come up with reasons why this, in fact, is not good for the gay community or it doesn't go far. And they'll find reasons to not codify it.
Starting point is 00:17:21 I don't, I'm not as hopeful as you. I'm not hopeful. I think they always disappoint. They always, they've disappointed the entire time. Susan Collins will come up with a thoughtful reason for why she actually thinks, you know, Brett Kavanaugh is not going to challenge her. I think Susan Collins will vote for it in this case. But you need 10 of them.
Starting point is 00:17:38 That is absolutely correct. And, you know, of course, the enemy of this is Ted Cruz, as he is the enemy of many things. We'll see. Because he, a lot of people don't like the Supreme Court decision. So, by the way, I'm staying married and they can try to take my marriage away from me. Why should you not be subject to the same pain and misery as the rest of us? I just don't get it. I am subject to the same misery, but I'm not miserable.
Starting point is 00:17:59 Anyway, let's get to our first big story. Q2 earnings are rolling in and markets are responding. Netflix stock is up after the company announced that it lost just under 1 million subscribers this past quarter, 970,000 to be exact. They had projected a loss of 2 million users, so 1 million is a bit better. But this is the first time that Netflix has lost users for two consecutive quarters. But their ad business, you know, people are excited about their ad business and the money it'll bring in.
Starting point is 00:18:29 It says it plans to add a million users this quarter, but the ad-supported business won't launch until 2023. It's cutting down on password sharing, and that's another area of revenue growth, I suppose. It faces competition from the streaming players. People felt very positive about Netflix this week. And also, there were several interesting stories, Bill Cohen wrote one about possibly it being bought by someone, that it's in the striking range of being bought, which was interesting. Didn't used to be, but now it is.
Starting point is 00:18:59 I think it's $90 billion versus $300 billion in terms of value. But what do you think of Netflix? They seem to have turned a little corner, at least in the minds of some on Wall Street. Yeah, it's a bit of a market indicator. I think people, what's interesting is people find proxies for the broader market, and they kind of extrapolate the performance of that company to the broader market. So Bitcoin appears to have found a floor, and people are saying, well, maybe this is a bottom of the crypto mess, even though I think there's going to be more dominoes to fall there. But also in
Starting point is 00:19:27 Netflix, what you're going to start seeing is, you know how you've seen over the course of the past year, people are constantly, and I do this a lot, saying Snap is off 76% since its 52-week high. What you're going to start seeing more and more of, if hopefully we have a bottom in the market here, is people saying that Netflix is 20% above its 52-week low. In other words, people will start tracking the bounce. And Netflix, I thought it was really interesting. The market's just so fascinating. It's really more about expectations and actual performance. And the expectation here was that it was going to be worse than it was. They lost subscribers subscribers and the stock was up kind of double digits after the announcement. The article you're referencing with Bill is that there are a finite number of players that could acquire Netflix. Microsoft would be interesting.
Starting point is 00:20:16 Amazon overnight would be kind of the gangster video streaming platform. I don't see how Facebook would justify acquiring this or how they could, but there's just a handful of companies. But I think it's more likely that Netflix goes out and makes some acquisitions. I've always thought that Netflix should acquire Spotify, and then basically they would have the most elegant media subscription company in the world. Because with Spotify, I think a company that's undervalued relative to what they've been able to achieve is Spotify. I think it's below its IPO price. And think about it. No company has been able to distill an entire medium down to one icon that's sortable and easy to find. Imagine one button on your phone that can sort through every TV show easily and bring it up. Yeah, I've talked about this a lot, Netflix and Spotify. But, you know, they do have to acquire. You're right.
Starting point is 00:21:08 Or they get acquired. I think Bill's piece is very compelling. I've always thought that. But at one point, they were down very low. And Yahoo had thought about buying them many years ago. But they're a beautiful service with a great brand. And they're affordable now to several different companies at this moment. At this moment, it won't last necessarily, but they're the only great branded streaming platform that's not owned by someone.
Starting point is 00:21:32 Hulu is going to get sucked into Disney. Warner's consolidating its stuff. And so it is sitting out there. So is Spotify. So yes, acquisition or be acquired i think is probably in its future and if this ad thing works microsoft's an interesting question do they want to get into that i guess they kind of do they have a lot of commercial consumer stuff it's hard to see the fit there there's just maybe only two or three they have a lot of gaming they've got you
Starting point is 00:22:00 can fit in there netflix you know and that's of, it'd be interesting to see, you know, it just bought Activision. It has Minecraft. It's got, yeah, it's all around the same metaverse-y kind of stuff. Anyway, it was good for them for doing better. And I think Wall Street, I mean, excuse me, Hollywood really wanted them to fail and probably is raising a sigh of relief because it affects their other businesses there. Tesla, on the other hand, stock is up even as it reports that sales and profits are down. The company beat earnings expectations and blamed sales dip on COVID lockdowns in Shanghai, but Tesla said it's still on track to increase production by 50% overall this year. It also revealed that it
Starting point is 00:22:37 sold 75% of its Bitcoin holdings worth more than $900 million. That's their little weird game over off to the side. And, you know, they've got more and more competitors. What do you think about the stock jump? The revenue was lower than expected. Deliveries were lower than expected. Inflation and supply chain problems still exist. The Cybertruck is nowhere to be found. And whatever. And Elon's other problems. He's got a lot of pressure on him. Yeah, but I think you have to, I think Tesla's earnings reflect that the company continues to perform. You know, they had about $2.30 in earnings per share versus $1.80 that was expected. Given all the supply chain issues, I think this was a, I think the bottom line is it was a solid quarter. Now, is the company worth more than,
Starting point is 00:23:24 you know, I've always said, is it a great company that performs really well with an amazing product or is it overvalued? And I would say the answer is yes. I think the company could continue to perform and the stock could go down 50% because I just don't think it makes any sense from a valuation standpoint. The other thing that I would argue is going to be a real – I don't know, create real pressure on their margins, but I've been saying this for tears and it hasn't happened. I just got an email for the new Electric 7 series from BMW, and it's beautiful, and it has the range, and it has the acceleration. So I just think there's so many people. The F-150 is supposedly an incredible, the Electric one. so many people, the F-150 is supposedly an incredible, the electric one. There's just,
Starting point is 00:24:08 the analogy, you were just talking about Netflix, and you said this several times, Netflix had the entire streaming market to itself for about a decade. And Tesla is coming up on essentially having the entire electric market for itself for about a decade. And then what happened? Disney, Amazon, everyone got into streaming and put huge pressure. They're serious. They're quite, you know, whether it's General Motors, they have high and low end. General Motors is serious. Ford is serious. BMW is serious. You know, they're all serious now.
Starting point is 00:24:34 So, and leaning into it, I would say, very heavily. And so, it's not a side thing. They're changing all the way they deliver cars and thinking about it. So, I think they've gotten the religion, all these companies. And it's exactly the same situation as Netflix found themselves. Not to say that Netflix is still not the best of them, really. But the others are pretty good and very good, not just pretty good. And so as you start to see them rolled out, it depends on people wanting to buy these
Starting point is 00:25:04 things at the price points. And there's only so many, I think, rich people still. I went to a party last night and everyone drove up in a Tesla. Now the question is, will they buy whatever Cadillac or BMW is offering? That's the question. Can they sell it? But they're making aggressive moves to attract them, for sure. But the broader point is that so far, 12% of S&P companies have reported earnings, and over two-thirds of them have beaten analysts' expectations.
Starting point is 00:25:29 So, it doesn't appear, if you will, that at least corporate earnings have gotten a memo regarding an imminent recession. You wouldn't know it if you were just looking at earnings. I mean, two-thirds have beaten their estimates. That's really impressive. I mean, two-thirds have beaten their estimates. That's really impressive. And so, you know, this is all a random walk, but I was really interested in the different earnings calls because so far it's been pretty powerful. And I think Tesla's up today.
Starting point is 00:26:00 I think Bitcoin's up today. You know, markets don't go straight down or straight up, but this does feel like a little bit. today. You know, markets don't go straight down or straight up, but this does feel like a little bit. It'll be interesting if this was just a bounce, a dead cat bounce, and that we're back to a W and it starts resuming its decline. Or if we're going to look back and say that, you know, two to four weeks ago was the bottom. Yeah, yeah, you love to say dead cat bounce. Anyway, Tesla also said it is open to buying more Bitcoin and this should not be taken as a verdict on Bitcoin. We'll see. Anyway, we'll see what happens. But let's go on a quick break. When we come back, we'll talk about Amazon's big move into health and take a listener mail to question about career pivots. Fox Creative. This is advertiser content from Zelle.
Starting point is 00:26:47 When you picture an online scammer, what do you see? For the longest time, we have these images of somebody sitting, crouched over their computer with a hoodie on, just kind of typing away in the middle of the night. And honestly, that's not what it is anymore. That's Ian Mitchell, a banker turned fraud fighter. These days, online scams look more like crime syndicates than individual con artists. And they're making bank.
Starting point is 00:27:10 Last year, scammers made off with more than $10 billion. It's mind-blowing to see the kind of infrastructure that's been built to facilitate scamming at scale. There are hundreds, if not thousands, of scam centers all around the world. These are very savvy business people. These are organized criminal rings. And so once we understand the magnitude of this problem, we can protect people better. One challenge that fraud fighters like Ian face is that scam victims sometimes feel too ashamed to discuss what happened to them. But Ian says one of our best defenses is simple. We need to talk to each other.
Starting point is 00:27:50 We need to have those awkward conversations around what do you do if you have text messages you don't recognize? What do you do if you start getting asked to send information that's more sensitive? Even my own father fell victim to a, thank goodness, a smaller dollar scam, but he fell victim. And we have these conversations all the time. So we are all at risk and we all need to work together to protect each other. Learn more about how to protect yourself at vox.com slash zelle. And when using digital payment platforms, remember to only send money to people you know and trust. Thumbtack presents the ins and outs of caring for your home.
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Starting point is 00:28:42 On beige. On beige. On beige. In. Knowing what to do, when to do it, and who to hire. Start caring for your home with confidence. Download Thumbtack today. Scott, we've got a few more big stories today. First up, Amazon will buy one Medical for $3.9 billion.
Starting point is 00:29:07 Who would have thunk it, Kara? Who would have thunk it? Shares of Teladoc Health, CBS Health, and Walgreens Pharmacy fell amidst the news. Scott, you've been mentioning Amazon making big moves into health arena. One Medical is a fascinating company. Let's play a clip from June 2021. I think the business that will gain the most market capitalization over the next several years is Amazon, and it'll be on the backs of their entry into healthcare. There you go. We talked about this a lot. And in fact, oddly enough, at a dinner party this week, I said, you have relationships with certain people. And I went through Apple and this, I said, Amazon, why can't they own healthcare? Like, why can't they deliver your healthcare? They'd probably do a better job.
Starting point is 00:29:47 So I looked very smart at this dinner party because I was quoting you. So what do you think? Is this the right move? Is it good for the healthcare industry? Does it pressure other tech giants who have been there? Google had been in health for a little bit to move into health. Apple, I think, is probably the one we'd be thinking of. I don't see them doing a one medical-like thing. But what do you think? And then we'll get to
Starting point is 00:30:08 legislators in a minute. I love this. So just some context here. There has never been a sector in the history of our modern economy that's more disruptible than U.S. healthcare. Its prices have increased faster than inflation for the last 40 years, and one out of five people are satisfied with their health care. It's a huge social ill in America. The number of people who have moved in the last 20 years has been cut in half, and we're trying to figure out why, because a lack of mobility of human capital makes a nation less productive, less dynamic, because human capital isn't being applied to its best use. When there's economic growth in Texas, people should be moving to Texas. When your parents need help, you should be moving. So a lack of mobility is really a bad thing. And I think one of the drivers is a lack of portability around healthcare. In addition,
Starting point is 00:30:55 the happiest nations in the world, seven of the 10 of them are in Northern Europe, and it's not because of the weather, and maybe it's partially because of the culture, but I think a big component is happiness is not only a function of the things you get, but an absence of fear of the things that can be taken away from you. And in our country, you can be firmly middle class. And if your wife is diagnosed with lung cancer, that means there's a good chance you're going to go bankrupt. And so, this is an industry that has consistently raised prices, has exercised all sorts of legislative or regulatory capture,
Starting point is 00:31:27 has terrible customer satisfaction. It is the worst retail in the world. I've been to doctor's offices more in the last two months than probably in the last 20 years. And I just imagine like going into a Best Buy and say, hi, I was here yesterday. I want to look at a TV. And them saying, well, fill out this same 14 pages
Starting point is 00:31:43 of paperwork that you filled out yesterday again. I'm not even going to stand up or look you in the eye and go sit down and we'll call you when you're fortunate enough that we can take your money. And you have all these people up front, all these eight people up front trying to organize and bill for and get insurance reimbursement for the 11 minutes you're going to finally have in an hour with a doctor somewhere hidden back in the bowels of this shitty real estate. This industry is literally the mother of all chins waiting to be stuck out.
Starting point is 00:32:13 Now, what do you need? The biggest trend in business history over the last 50 years has been globalization, then digitization, and then I think it's dispersion, and specifically dispersion away from doctors' offices and hospitals. So, One Medical is a really, I've tried it, I was doing it for a little while. It certainly was a lot easier. You know, I just was right around the corner, I went in, I had the flu, and I got the stuff right away. Like it was, it was a little sort of a more of a glorified, you know, in CVS, they have those quick minute clinics and stuff, but it was a more glorified version of that.
Starting point is 00:32:49 And I remember talking to doctors and they kind of liked working for it. They were like, well, it's better. It's more regular. I wouldn't say they were the top doctors, right? They were sort of like, this is a good life kind of thing. And most people, most of their problems are minor, right? When people have medical issues, it's the flu or an ear infection with kids or stomach ache or something, and it's not serious. And then there's been the concierge medicine movement among rich people like Forward and some others that are a little even fancier than that. But they are sort of the same thing, like storefronts that you go like you go to a grocery store, essentially. So what can Amazon bring to this? Like they could deliver your pharmaceutical stuff, you know, your drugs and stuff like that to you.
Starting point is 00:33:30 They can, what? What can they bring to this that's better? Because I don't love their stores. I got to tell you, I find their store experience dystopian. So I've been a member of One Medical for two years. I think it's outstanding. When I got, when I found out, you always think I thought I was going to be the person that advances to the next round of the Squid Games and not get COVID.
Starting point is 00:33:51 I think I've been sick two or three times since the age of 18, and I started believing that somehow I had some special immunity, so I get COVID. I pressed the icon on one medical within 30 seconds or maybe a couple minutes. I was speaking to a nurse practitioner. She not only prescribed me Paxlovid, but was able, she had visibility into which pharmacies most likely had enough stock. It was a fantastic experience. I think it's fantastic. As a matter of fact, when I,
Starting point is 00:34:14 I was so enamored with One Medical, but its stock seemed rich that I invested in another health tech company called 98.6 that does text-based preventive care. So they'll sell into a Walmart or a Costco, and they say to all their employees, Another health tech company called 98.6 that does text-based preventive care. So they'll sell into a Walmart or a Costco. And they say to all their employees, if you have any issues around health, you just literally text these guys. And a health care professional starts a chat message with you.
Starting point is 00:34:37 And I just think that's the future. And what Amazon brings here. I would agree. But what do you think about, what did Amazon bring to this? Now, I met one of the founders of One Medical at one point a long time ago. I mean, it's a very innovative system. It is a glorified minute clinic. It just is. That's what it is. It's like a better one. And I've gone there, again, for flus and things like that. It's got better tech. What could Amazon bring to it? Well, first off, just to protect Juan, Juan is a much more aspirational brand than most urgent
Starting point is 00:35:02 care. It feels better. I might feel dystopian. Your dystopia, it feels Apple-esque to me. No, I'm talking about their groceries, their new Amazon Go's. I don't like them. I have my Wegmans thing. But what does Amazon bring? Amazon brings much needed capital. The company was at 40 bucks a share.
Starting point is 00:35:20 It declined to 10 bucks a share. And it has- For opportunity. It has 700. It has about three quarters of a million members, but it lost a quarter of a billion dollars. So it needs capital. But what Amazon brings simply to this, that it's just going to be gangster here, it brings the largest membership base in the history of business. It brings Amazon Prime.
Starting point is 00:35:39 Query me this. Amazon Prime now includes remote health care. Say, Alexa, connect me with Amazon One Medical. And in 10 seconds, you're on with a medical professional where you can say, okay, I think my kid has cholera. Cholera. Okay. Okay. All right. Oh, colic. I'm sorry. Colic. Okay. Whatever they get. Shit, I don't care.
Starting point is 00:36:02 If you have cholera, get to a hospital. But go ahead. But my point is, tell me what's going to happen to one medical. If Amazon Prime announces it's now a feature, you get 48-hour free fulfillment, you get storage capacity, you get Amazon Prime, and you also get remote healthcare. Right. I mean, all of a sudden, one medical would be one of the biggest healthcare brands in the world. Would you do a vasectomy? You wouldn't do your vasectomy there. You'd go to specialists, right?
Starting point is 00:36:29 So it doesn't solve the bigger problems when it gets complex. Oh, it solves a lot of it, Kara, because here's the thing. You can't get a vasectomy over the phone, but you can get – Okay, so, again, TMI, I went in to get a vasectomy. I went to the fucking consultation, and it was an old man saying, Oh, you're closing up shop and making a bunch of jokes after I'd waited in his waiting room for an hour and filled a bunch of bullshit paperwork. I'm like, why didn't we do this over the phone? Why am I here? Laser big head in the twins. Let me go home and have gigantitis of the testicles for two days. I can't believe that you, let me just take a moment. My kids were like,
Starting point is 00:37:07 he donated sperm for a year, three or four times a week. That's all they said to me. And then they- You know what it's called? It's called being 19. Whatever, it's a lot of sperm. Mommy wasn't paying my tuition, Alex and Louie. Mommy wasn't paying my tuition. Okay. Have they had to step up. Back to your vasectomy. So you would go for, if you have a big thing, I can see going, it was very convenient. I do have a big thing.
Starting point is 00:37:33 By the way, Ari Emanuel looked great, didn't he? Yes. This is a photograph for people who don't know of Elon not looking so fit and Ari looking fantastic. Okay. You saw my tweet. The picture of those two? I saw your seven tweets. I got a tag for you body shaming, you saw my tweet. The picture of those two? I saw your seven tweets. I got a tag for you body shaming, just so you know.
Starting point is 00:37:48 Okay, but we should talk about that. I wrote my favorite. I'm especially proud of this tweet when I tweeted that picture out. I said, everyone's second thought, Ari Emanuel is hot. He is. I want to talk a little bit about foul shaming and shit posting. Yeah, okay. Because I got attacked a lot.
Starting point is 00:38:04 I made a lot of very snarky comments. Like, you know, we rolled him back into the ocean at high tide, and he was sitting doing great in the bay a few hours later. So I got attacked for fat shaming, and I have a code around shitposting. Yeah. And that is I never draw first blood. If this guy, if somebody shitposts about me once, fine, I take it. Try to be a stoic. If they do it multiple times,
Starting point is 00:38:25 I counterpunch. And two, you only shitpost against people who are much more powerful than you. Otherwise, it's just bullying. Even if someone comes after you, if they're less powerful than you, you ignore it. But let me be clear, folks, this ridiculous notion that somehow it's below me to fat shame this guy. Oh, wait, were you indignant when he sent out an emoji of a pregnant woman and a picture of Bill Gates? Were you outraged when he references or attacks or shitposts women of color at companies he's turning into his Kong ball? So, yeah. I will absolutely shitpost against this guy. I was like, this guy invented shitposting.
Starting point is 00:39:03 Let me dig my hole even deeper here. Okay. Some people live in food deserts. Some people are genetically predisposed. My kids are going to have bad hair. There's nothing they can do about it. My 7,000 kids. By the way, if they all show up and they're fit and they are tall and got my better genes, I'm going to assemble an army and take over Australia. I would like to take over Australia. I already have plans for this. Rise up, little Gallowegians. Rise up. Tomorrow belongs to us. Here's the deal.
Starting point is 00:39:30 I'm going to link these together in a – I don't know how I'm going to do this. But if you need to get fit, these kind of one medicals are very helpful. Like regular, easy access to healthcare, including storefronts and discussing things. And I think people don't have an ongoing relationship with their medical doctor that they should. They need to do it more regularly versus when something happens. And that's how we do medicine now, when it's the worst. And so that's one good thing, is this idea of making it easy to do your basic healthcare. And I think Amazon is very good at that. And so it makes sense that they would own this. Well, look what Amazon did for retail. There were a lot of barriers in retail. One,
Starting point is 00:40:08 I got to get in my car. Two, I usually go to a place where I might not have as much selection as I'd like. Three, I might have insecurity around it being the best price. Amazon took away all those barriers. The barriers that have emerged because of regulatory capture and HIPAA and over-regulation, the barriers between you getting six or 12 minutes, I'm flying to frickin' Europe and I need to get a prescription for Lunesta because I can, you know, the jet lag, daddy needs his sleep,
Starting point is 00:40:36 it requires an hour on the fucking phone and then a visit to the doctor's office because it's considered a class two narcotic. They can't get me on text message and go, okay, it doesn't appear you're an addict. We'll give you the script and we're sending it over now. And also more broadly, when you look at Amazon and Apple, you're talking about, I think Walmart, I think they're the three largest top line revenue companies in the world. Now Walmart has a lower PE, so it only needs to grow kind of six to 10% a year to maintain its stock price. If Amazon lower PE, so it only needs to grow kind of 6% to 10% a year to
Starting point is 00:41:05 maintain its stock price. If Amazon and Apple, in order for them to maintain their stock price, they have to add, both of them, in the next five years, a quarter of a trillion dollars in top-line revenue. So what does that indicate? It makes it obvious what industries they need to go into, because there's only a handful of industries that offer a carcass that large for them to feed on, specifically, and this is another prediction, Apple is going into the automobile industry they need to go into because there's only a handful of industries that offer a carcass that large for them to feed on specifically. And this is another prediction. Apple is going into the automobile industry because they have to. Yep, I agree.
Starting point is 00:41:32 Where else can they find a quarter of a trillion dollars? And Amazon, we predicted, was going into the healthcare industry, not even because they want to, or I do think it hits the brand. They have no choice. These companies can't go after the speaker market. It's actually a good business for Amazon. It's a good business for Amazon. We'll see. I think there are two big issues. They've got to figure out a way to comply with HIPAA. It's much more complex. And they should do something about prescription drugs. Mark Cuban is doing
Starting point is 00:41:57 this. But we'll see if legislators do anything about it. Because also, by the way, first of all, many, they're looking at the MGM merger and things like that, but they're not going to be passing these antitrust laws before the midterms, possibly. But federal prosecutors in the Department of Labor are inspecting Amazon warehouses as they look into working conditions. The U.S. Attorney's Office in Southern District of New York says it's interested in potential worker safety hazards. OSHA says it's joined the investigations. Amazon says it's cooperating with authorities. This is a longtime problem at Amazon. They have labor issues. This is going to be scrutinized as a purchase. But the problem is
Starting point is 00:42:34 there's so much competition in this area. That's right. I think this goes through, because I think people, there's never been an industry and more consumer receptivity to disruption. Correct. But they're still Amazon. And so they've got a lot of fronts with legislators. And this opens up a new one that is going to be, they're going to have to bring their best Washington game here. And, you know, interesting, Auntie Jessie, who's coming to code, he's been spending a lot of time in Washington compared to Bezos. And he should, he's being smart about that. And this is going to require that because people get all funny around healthcare. And so this is going to be scrutinized by lots and lots of different regulators. And the labor stuff is one of the many different things they're going to have to
Starting point is 00:43:13 deal with. I'm really excited about this because we need to move away. There's a large cohort in America whose only interface with healthcare is the emergency room. They let a rash evolve into a full-blown infection. They let a UTI turn into a kidney infection because they're intimidated or they don't have the money. And we need to push preventive healthcare and also family planning out to people and take advantage of the infrastructure of processing power, smartphones, and smart speakers. Agreed. Amazon's probably the best purchaser, and it makes sense. And you have a relationship with them. You have a relationship with them. Anyway, Scott, just so you're aware,
Starting point is 00:43:53 just my son still can't believe you spent that much time masturbating. Anyway, let's pivot to a listener question. You've got, you've got, I can't believe I'm going to be a mailman. You've got mail. The question comes from Josh via email. I'll read it. Hi, Karen Scott. I'm going to be a mailman. You've got mail. The question comes from Josh via email. I'll read it. Hi, Cara and Scott. I'm a digital marketer living in Brooklyn, New York. Though my drive and work ethic have allowed me to advance quickly in the field, I'm all but certain advertising is not for me.
Starting point is 00:44:16 I would like to pivot my career towards investigative journalism. Oh, wow. My question to you, Cara, is what do you recommend to someone who wants to build a beat? I'm close to paying off student loans. I would like to avoid enrolling in an institution like Columbia School of Journalism if possible. Scott, as someone who cautions listeners about following passions, you pointed out most people can recommend doing so already rich. I welcome your feedback on significant career changes. Big thanks to both you and the team for all the work that goes into the podcast.
Starting point is 00:44:40 Josh, wow, going into investigative reporting from marketing. I don't think you need to go to school. I think you need to start working and get yourself affiliated with even a smaller job at places like ProPublica. There's a whole bunch of places that are doing all kinds of really the Center for's always something to investigate in small towns and things like that. And start to really just do gumshoe reporting and just figure out something you want to focus in on and see where it leads. I just, there's no way to do it except by doing it. And I think journalism is a craft and not an art, as many people do.
Starting point is 00:45:20 And just doing it over and over again. If I were you, I would get affiliated with one of those organizations at a low level or else go find a job at a small newspaper in a city, a small city and start to find, you know, you just start with the local government and go from there. School board, whatever. There's always something. There's always something that needs to be investigated. And then just start asking questions. You don't need training for this. It's just someone who can ask questions well. And get yourself attached to a great editor at whatever one of those organizations, because they're critical. My wife was an investigative editor, investigations editor at CNN, and before that at the Boston Globe, she worked on Spotlight stuff. She was a poetry major at Brown, you know, I mean, or something like that. And so, you just have to have a keen sense sense of question asking and then just do it over and over and over again.
Starting point is 00:46:09 Oh, my God. You married a poetry major from Brown? Yes. Do you guys read Atlantic stories to each other for foreplay? I don't. I don't. She's very smart. Jesus Christ, you're so fucking liberal.
Starting point is 00:46:19 She's super smart. My wife is so smart. I love it. She actually is now working for the Washington Post as an op-ed editor. But yes, I did. Yes. She's a very good poet. I'm going to send you some of her poetry.
Starting point is 00:46:29 It's quite lovely. You would understand. And it's well beyond you and your masturbatory ways. I'll sit staring at my email inbox for the poetry. Exactly. I love poetry. Kara Swisher loves poetry. I'm going to introduce you to some great poets.
Starting point is 00:46:43 Yes, I do. I read a lot of poetry. That's funny because I didn't think you did edibles. Kara Swisher loves poetry. I'm going to introduce you to some great poets. Yes, I do. I read a lot of poetry. Yes, I do. That's funny because I didn't think you did edibles. Anyways, I thought your advice was right on, and that is the best way, the key step to any transition is starting. And that is open your laptop and start writing and start, you know, trying to be, quote unquote, a journalist.
Starting point is 00:47:00 Now, having said that, the easiest way or the most important attribute you can have in a pivot into investigative journalism, and I suggest you acquire this, is rich parents. You can't. Not everybody is rich. Lots of investigative reporters are not rich. Well, that's my point. And most of them, Kara, there's just no getting around it. Investigative journalism is a shitty business. And this is situational. If you have the money and you've saved some money, or you have a low cost, you have a low burn or low overhead, then my brother go for it. But just to be your dad for a moment, if you're making good money in advertising,
Starting point is 00:47:36 what I would just suggest is the following. Don't quit your day job until you have a good offer from somewhere and start doing it as a side hustle. Start writing articles on Medium, then seeing if you can be a regular contributor. I just had a guy do something. I am having a profile on me, which scares the shit out of me for the New York Times style section, but he does contract work. He interviewed you, right? Yeah. Do you talk about my vasectomy? I talked about your masturbatory activities. There you go. Again, stop ragging on my hobbies. But I would suggest, yeah, do what Kara says, get started. But also just have a sober conversation with yourself. I don't know your situation around the economics you need because you are going into a field
Starting point is 00:48:14 that is notoriously shitty in terms of compensation and it's getting worse. Yeah. Because it's a bad business. It's a business in decline. Having said that, if you can write well, if you can write well, what I'd suggest is commit to being a journalist, but you don't know, be open to where it takes you. Because I have journalists working for me. We do a lot of writing and we pay them well. Defining yourself to what I'll call long form investigative journalism is a career that is going to be underpaid. And if you can afford that, then go for it. Or if you're someone who doesn't need to, you're fine living a more modest lifestyle
Starting point is 00:48:49 and remote in a low-cost area, but have a sober conversation with yourself around the expectation of the economics or the pivot here. Regarding a pivot at a later stage in life, I would say to people, well, I get calls all the time. Should I apply to business school? I'm 35. And I'm like, well, okay.
Starting point is 00:49:02 In two years, you're going to be 37. Would you rather be 37 with an MBA or 37 without one? It doesn't matter how old you are. So don't let age get in the way. But I would have a sober conversation around the economics involved here. Yep. I think that's what you talk about a lot. And I do.
Starting point is 00:49:15 It isn't a great way to make money. But if you have asking questions, that's what it is. It is not a money-making opportunity for you. But, you know But if you can swing it, it's really fascinating. And in some cases, you can really start small. Start with a small problem that you see. And don't always assume everything becomes an investigative thing. There's not a controversy around every corner. But usually, if you go near government, oh, there's so many schools, education, healthcare.
Starting point is 00:49:45 There's always some. You can find a story somewhere, no question. In any case, if you've got a question of your own you'd like answered, send it our way. Go to nymag.com slash pivot to submit a question for the show or call 855-51-PIVOT. All right, Scott, one more quick break. We'll be back for wins and fails. wins and fails. Okay, Scott, we're going to do wins and fails. I'm going to start with the Secret Service. The agency provided just a single text message exchange to its inspector general when the office requested months of records around January 6th. When asked where the other messages
Starting point is 00:50:20 went, the Secret Service blamed device migration policy. Secret Service says it provided over 10,000 pages of documents in response to congressional subpoena. There will be more news here from the January 6th committee after you record. We'll get into that next week. There's a primetime session tonight. It looks pretty spicy. They were asked to preserve these records. They did a migration after that, even though they've been asked to it. Pure incompetence here does not explain it. And they're already under siege after Cassidy Hutchinson testified that Trump tried to grab the steering wheel. The SUV Trump defenders said the Secret Service agents would deny her report under oath, which they haven't done. And other police officers are there to support Cassidy Hutchinson's story. I think there needs to be a top to bottom cleanup of the Secret Service.
Starting point is 00:51:06 One of their agents became a Trump advisor. He sounds pretty sketchy to me. It feels like an episode of scandal. I've talked to a lot of tech people and they're confused by the Secret Service's response because some of this should be available and it required multiple steps of failure and bad decision making. So at the very least, they're incompetent. At the very most, they're culpable here in covering things up. So I just, I can't believe the more I hear from them about what happened here at a critical time in history, what they did. It seems unbelievable as far as I'm concerned. So that's my fail. It really is. It's hugely damaging to the Secret Service brand. The Secret Service has always been
Starting point is 00:51:49 seen as like, kind of like, I would describe it a little bit like the Navy SEALs. They just take orders. They're not political. Their job is to protect the president. They're also in charge of counterfeiting. It's an unusual organization where police are counterfeiting. But when they become nakedly political like this, it's terrible for all the incredible work. And they kind of do it in the shadows. They're not, they don't seek fame. Well, except the Navy SEALs have sort of gotten out of hand, all these books, crazy ones. Yeah, the guys, you mean the guys killing an enemy combatant when he's a 17-year-old and he's contained, or going on speaking tours claiming they shot bin Laden when they were just there. They went to one.
Starting point is 00:52:25 Anyway, I agree with you. Every tech person I talk to says this is a very sketchy story from them. And by the way, they said that all the secret service, the U.S. secret service, always knows how to do forensic work on texting. They're supposedly very highly skilled in technical areas. And the fact that they're acting like, well, we let them erase what they want. They should have backed up what they want. You know, the whole thing. I love that they sent them one. Yeah, I know. Oh, here it is. Here's one. Here's one. And it's like, should we go to Chick-fil-A or CHOP today?
Starting point is 00:52:58 It also creates conspiracy theories that there's a text that says Trump just attacked Tony or whatever the heck or whatever the other guy, but you know, then testify to guys like, give me a fucking break. Stop like trashing this woman. If you're not going to testify, y'all look like you're up to tricks. And, and, and, and every single tech person I talked to says the whole thing sounds really sketchy. So there you go. Um, and is michael pollan's series on his book uh uh changing your mind on um on all kinds of psychedelics i thought it was beautifully done on where is it is it on netflix it's on netflix no kidding it's really good they managed to show a trip in a way that
Starting point is 00:53:37 was interesting i don't know how they did it he's my guest on today's prop g pod yeah he's great i've interviewed a bunch of times i thought i thought the book was great. You had to say that, didn't you? Oh, yeah. Yeah, I've interviewed him a bunch of times. Because I met him a year, many years ago. Yeah, you were first. He's omnivorous. You were first.
Starting point is 00:53:51 Oh, stop it. Stop it. He's a great guy. And he's a wonderful guy. I wanted to adopt him as my father. Didn't he seem like a guy who'd be a great guy? He's a great guy. He's a great dad.
Starting point is 00:54:02 He's a great guy. And very interesting. And this was, he did the first episodes on LSD, really interesting show, and about what happened to LSD. All this, there was a lot of research happening before they decided it was criminal because of the countercultural movement and Timothy Leary. And the stuff we've lost, you know, in terms of research is really significant. So, that was just LSD. Now he's moving on to other things. I think just really beautifully done.
Starting point is 00:54:26 Anyway, that's my win. All right, your win and fail? My win is I'd like to think we've hit peak idolatry of famous people or peak megalomania. I think we hit peak founder with Adam Neumann. I think people are, boards and investors are realizing that some founders are great, others are not. And this, because of the founder,
Starting point is 00:54:44 doesn't mean they should be able to – you shouldn't have to indulge kind of what is behavior that is not good for stakeholders. And I wonder if we've hit the same thing with what I'll call peak megalomania or these cultist-like leaders. And that is, I believe that Donald Trump is going to be indicted. I also believe that Chancellor McCormick is going to make very short order of this Twitter case and just say, this is a contract. You signed it. You're a big boy.
Starting point is 00:55:11 Pay up. And I think that is a good moment, or I'm hoping it'll be a good moment for America where we reinstitute that we are a nation of laws. So my win is I do believe we have hit what I'll call peak megalomania and that the rule of law is going to – I think the arc of justice in America is crooked, but it does bend towards the righteous. And I think our institutions are strong. We spend a tremendous amount of money, thought leadership. We have the best law schools in the world. And there is a gestalt among most legal professionals that they do respect the law. And I like to think that we're seeing an overdue immune response from the Department of Justice, and in this case, the Delaware
Starting point is 00:55:53 Chancery Court. Anyways, the other win is I love Mark Cuban and Amazon getting into healthcare. I think that more competition in healthcare could effectively be the biggest tax cut for consumers in history. If we can give people absence from fear, if we can reduce costs through competition. Do you realize, and I've said this before, people always say, oh, you're a bad person. I canceled my health insurance about five years ago. You did. Because what is health insurance? 45 cents on the dollar goes to profits or administration, meaning that you're getting
Starting point is 00:56:23 55 cents worth of goods. And who is it for? Health insurance is essentially for, and I noticed, I looked at our health insurance payments. We were always going out of network, never getting reimbursed. And it was costing my family, me and my family, because I'm a narcissist. I'm like, oh, I got to get the best plan. I was paying about 45 or 50 grand a year. And what is health insurance for? It's to protect you against the big one. And what is health insurance for? It's to protect you against the big one.
Starting point is 00:56:49 And if you have some money and you have the economic resilience to protect against the big one, you don't need health insurance. So like everything else in our country, health insurance is a transfer of wealth from the poor to the rich. And over five years, I've saved a quarter of a million dollars on health insurance. That will buy a lot of health care. So our ability, if we can create more competition and bring costs down and bring service up using technology, using the cheap capital that Amazon has, using, I think, some of the innovation that hopefully Mark Cuban will bring to the pharmaceutical, the biggest tax
Starting point is 00:57:16 cut in a long time and the biggest increase in time or giving people back peace of mind and time is going to increase competition in healthcare. So that's my win. Absolutely. And drug prices, it's all a scam. It really is. And no, everybody gets it. Everybody gets it.
Starting point is 00:57:30 And we still participate in it because we're fearful of dying. Well, look at health insurance companies. Yep. Every year, they just make more money. They do. And I'm a capitalist. I like that.
Starting point is 00:57:39 But what does it say when one type of company in the same sector is always increasing profits. And it's lack of innovation. It's lack of innovation. And the prices should be driven down the way they were in newspapers, you know. Retail and media. Everything. Everything.
Starting point is 00:57:54 Driven down. It's time. It's ridiculous. It's time. Though I really do think with all your children, you really should have more health care and health insurance. Yeah, you're going there again. You're going there again. Okay.
Starting point is 00:58:04 Anyways. Anyways. We're going to wear that thing out. Dad. Dad. No, you didn't underline that book. That's your hair falling out. Okay. All right. All right. I'm taking over Australia. All right. Okay. No, you're not. General Consulate of Australia. My fail. Supposedly somewhere between one and four and one and three women are leaving the workforce because of an absence of childcare post-COVID. And I think the Democrats are, again, positioning this as outrage and that this is about women. I don't think that's the right way to position it. as a caregiver, and you are going to invest in and give them the technology to work remotely so they don't have to spend 10 hours on the fucking MTA every day. And they can take care of a dad who's suffering from dementia. They can take care of kids that might have to do remote schooling for a variety of reasons.
Starting point is 00:58:55 When we don't allow or we don't support women in the workforce, we reduce our economic might. It has been a huge, it has been a huge source of economic power. Every woman knows this. This is like one of, you know, when the whole sexual harassment thing happened, every woman had a story. And every woman knows this. And also, no matter what, where you are, it's difficult. Child care is a difficult issue to deal with.
Starting point is 00:59:18 It's because it's hard. It's so full of friction. It's so full of friction. It's just not organized in the way it should be. It should be easy. It should be simple. And it's simply not. And so full of friction. It's so full of friction. It's just not organized in the way it should be. It should be easy. It should be simple. And it's simply not. And so you're right.
Starting point is 00:59:29 Good for you, Scott Galloway. I remember in the third grade, we had one of those assembly where they bring everybody out in a line into the main area, you know, in case there was a nuclear war or something. Duck and cover, and I'm your principal, and I'm going to talk about nothing. We'd all line up. I was violently ill and began throwing up in front of the entire Emelita Elementary School, which was really good for my brand. I was known as the kid, like they called me the porcelain god or the technicolor yawner all through the fifth and sixth grade. I went, I mean, I was really sick. They took me to nervous office. They called my
Starting point is 00:59:59 mom and my mom couldn't leave her job. She had a kid really sick at home, but she was a secretary for an insurance company in the Valley, and she just wasn't allowed to leave. To not support or figure out a way to leverage new technologies and new processes around remote work for caregivers is just stupid. We need workers. We need to reduce inflation. We're losing people out of the workforce. And we're making – and all that. Again, let me politicize this. How on earth do we expect women to balance career and their personal life if we don't give them access to family planning?
Starting point is 01:00:34 That's going to hurt the economy. That is true. Oh, Scott, I'm so glad you finally arrived here at our little party of shittiness. Anyway – Send me the poetry. Send me your poetry. Wow. Oh, goodness sake.
Starting point is 01:00:47 Anyway, one thing before we go. Life is not always happy. This week, we lost Anastasia Golvashkina. I think I'm pronouncing that correct, to cancer. Anastasia was a digital strategist for many progressive causes, including Elizabeth Warren campaign. She texted me a lot. She DM'd me a lot. She was a big Pivot fan, and the feeling was mutual. She tried to get Elizabeth Warren for. She texted me a lot. She DM'd me a lot. She was a big Pivot fan
Starting point is 01:01:05 and the feeling was mutual. She tried to get Elizabeth Warren for us and various things. She was just a very bright light. She died of cancer, which came suddenly. She wrote a great piece in Elle a couple of years ago about it,
Starting point is 01:01:17 which you should read. I linked to it in a tweet. But rest in peace, Anastasia. What a lovely soul you are and condolences to all who knew and loved you. Scott, that's the show. That's the show. We love our fans, just so you know.
Starting point is 01:01:29 We've met lots of them this week on planes and trains and automobiles. We think you're all wonderful and we really love your suggestions. Okay, Scott, that's the show. We'll be back on Tuesday with more Pivot. Scott, read us out. Today's show was produced by Lara Naiman, Evan Engel, and Taylor Griffin. Ernie Indretot engineered this episode. Thanks also to Drew Burrows and Mille Saverio.
Starting point is 01:01:49 Make sure you're subscribed to the show wherever you listen to podcasts. Thanks for listening to Pivot from New York Magazine and Vox Media. We'll be back next week for another breakdown of all things tech and business care. Have a great rest of the week and weekend.

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