Pivot - Snap Inc.'s Evan Spiegel at Code 2022

Episode Date: September 10, 2022

2022 has been a difficult year for Snap, Inc. Shortly after announcing layoffs, Snap CEO Evan Spiegel sat down with Kara and Scott to discuss the challenges facing his company, and why he thinks they ...can be overcome. Recorded on September 7 at Code 2022 in Los Angeles. Learn more about your ad choices. Visit podcastchoices.com/adchoices

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Starting point is 00:00:39 Hi, I'm Scott Galloway. Today, we've got a bonus episode from Code. It's a conversation between Cara, Scott, yours truly, and Evan Spiegel, the CEO of Snap. We spoke in Los Angeles on September the 7th. Snap has had a rocky 2022. That's an understatement. Evan took the stage this week after the company announced layoffs. He was open about the challenges his company faces, but also struck an optimistic tone and also was emotional in certain parts. Let's listen. Thank you for coming. How's it going? It's going.
Starting point is 00:01:10 All right. You've had a hard week, but thank you for the news. Talk a little bit about what's been going on this week and how you look at stuff. You and I, I saw you this morning, you were talking about the macroeconomic environment. Talk a little bit about what's happened and how you look at it. Oh, goodness. Well, there certainly have been a lot of changes very quickly in the macroeconomic environment. When we entered the year at the beginning of the year, you know, prior to the invasion of Ukraine, we were growing revenue about 44% year over year. And, you know, we were really excited about how
Starting point is 00:01:47 the year was going to unfold. And then of course, we had this terrible invasion of Ukraine. We actually had quite a sizable team there, which was really challenging to work through. And then, of course, after that, rippling through the economy has been shocks to energy prices, of course, food, et cetera, and inflation has run a lot higher and hotter than people expected. And so, of course, in response to that, the Fed and the ECB are responding with rate increases,
Starting point is 00:02:17 and that's really changed the cost of capital, which has required businesses to focus a lot more on generating cash. And in order to generate cash, you have to obviously either grow your revenue a lot faster or reduce your cost structure. And because revenue is growing slower, actually, for a lot of businesses, they have to reduce their cost structure. And when they do that, one of the easiest and fastest ways to do that is actually to turn off digital advertising. That's one of the benefits of digital advertising. It's so flexible.
Starting point is 00:02:44 You can turn it on and off. And so we saw that impact in our business. And that means that now, quarter to date, we've grown about 8% year over year, down from 44%. And looking forward at the macro economy, we don't see a lot of things that make us optimistic. And so what we've had to do is really restructure our business, focus on our three strategic priorities of continuing to grow our community, which grew 18% to almost 350 million daily
Starting point is 00:03:12 active users in the last quarter, re-accelerate our revenue growth, of course, and then really invest in this long-term future of augmented reality. So as part of that, we had to lay off about 20% of our team, which is obviously really difficult, shut down a lot of projects that we've been working on. Right, I brought one out, the Pixie right here. This one here, this was one of the things. I'm not gonna bust your chops about it. It's a very lovely looking drone.
Starting point is 00:03:35 It's really well done, as most things you make are. So this was one of them that wasn't, it was beautiful, cool, not making money. It's a wonderful low margin product. Okay. All right. Which sounds great for businesses struggling. So where do you see the company going forward then? You've done this cut, which is difficult for anyone. Again, you were going like gangbusters. Now you've had to pull in. And I remember Brian Chesky talking about having to do it during the pandemic. You guys did really well during the
Starting point is 00:04:10 pandemic. What do you see the company going forward? Well, our community engagement is really strong. So in the immediate term, we're really focused on re-accelerating revenue growth. And the way that we think we can do that is really with a focus on low funnel direct response advertising. So advertising that's really easy to measure, that helps people clearly drive business results, because those are the dollars that even in uncertain macroeconomic times, businesses will still spend because they're very important for generating incremental revenue. And so what we've done is actually reorganized our team. We promoted Jerry Hunter, a longtime leader at Snap to chief operating officer. He's taking responsibility for really
Starting point is 00:04:48 bringing together our product sales and engineering teams to help us do a much better job of solving the technical and operational challenges of running a large-scale direct response business. But you're keeping augmented. It was that business, the other business, what was the second one? I'm sorry. Our priorities, you mean. Community growth, revenue growth, and then investing in augmented reality. So talk about augmented. Why keep that? You love them, Spectacles,
Starting point is 00:05:15 don't you? Spectacles is a part of the long-term future of augmented reality, but what's really cool about augmented reality is that over 250 million people are engaging with AR today, every day on Snapchat through our camera. And even more than that, many people are now using our augmented reality tools in other people's applications because businesses embed something called Camera Kit, which is a suite of our AR tools into their own applications to drive business results. And so what we've been doing over time is slowly building
Starting point is 00:05:44 this augmented reality platform on mobile that over time, of course, will transition to things like wearables. But that's kind of the long distant future. But you think it's critically important to continue to, because I've looked at lots of very cool things that you're making. AR is an enormous driver of our business today, of engagement today, of course, revenue, and will continue to be in the future, because it's really at the core of what computing is going to look like over the long term. Scott? So I don't know if you've been following the conference, but there's been two major themes so far. The first is tick and the second is talk. And we had a night.
Starting point is 00:06:17 Also people running for president, but go ahead. By the way, I think this is the only dude who's not running for president who's been on this stage. Yeah, they're all just interested in tech. Anyways, a little cynical, a little cynical. We had a nice conversation. I have 12 and 15-year-old boys.
Starting point is 00:06:32 Their primary platforms are Snap and TikTok. And the more I've gotten to know them, the more I like Snap. It strikes me as joyous and communication. And the less or the more I'm worried about TikTok. The business world or consumers are not listening to me. It feels like everyone but TikTok, their business is declining dramatically. And it just feels like they are kicking the shit out of everybody. So my question is, how do you plan to compete with TikTok? And two, and just as a follow-up, do you think TikTok should be banned?
Starting point is 00:07:14 Good. We're starting with the easy questions. So in terms of our strategy, I think one of the things that we've learned over time is that by focusing on visual messaging between friends and family, we're able to drive long-term retention and engagement. So when people start using Snapchat, you know, to send photos and videos to their friends, they love it and they keep coming back because it's a much better way to communicate than text message, right? And over time, we built a business around that messaging by, you know, of course, building out stories and spotlight, which is our TikTok competitor, our map, you know, in the augmented reality platform. So we're going to stick to that
Starting point is 00:07:49 strategy of really helping, you know, friends and family communicate with visual messaging, because we've seen how effective that's been through lots of ups and downs and tons of competition and a botched redesign. You know, that for us has really been core to our success. So I think we'll compete by continuing to focus on the reason why our community gets value from Snap and just drive towards that North Star of over time delivering more and more value to the people who use our service.
Starting point is 00:08:16 I think, you know, on your second question, that's probably best determined by CFIUS. I mean, TikTok is going through a CFIUS review process right now to determine whether or not it should stay in our country. I think a couple things probably inform that from my perspective. One is that we've had laws for a really long time about foreign ownership of radio or television or whatever. You have to get approval to do that. So that sort of, I think, is the context here. You know, and then secondarily, over the last couple of years, obviously, there have been a
Starting point is 00:08:50 lot of other products that have been created that are very similar to TikTok, like shorts and reels and spotlight. And so I think a lot of the concerns maybe that the administration had in the past of like, you know, oh my gosh, if TikTok goes away, what are people going to do? Where are they going to watch short videos? I think that's sort of been answered by the competitive environment. So I don't know how these trade-offs are being made. The interesting thing about the CFIUS process is that it involves so many different stakeholders,
Starting point is 00:09:16 the Treasury and of course the national security folks. So I don't quite know how that process works, but we'll just kind of have to see what happens. So let's say just the product itself, why do you think it's been doing so well and cleaning clocks all over the place? Because you had versions of that. Everybody's had versions of what they managed to do. When you look at a competitor, and often people have copied you.
Starting point is 00:09:37 Yeah, pretend you're Facebook. What would you rip off from TikTok? Let's role play. Let's do the TikTok. Let's role play. Let's do to TikTok what Facebook has been doing to you. Your turn. So I actually, I think the reason why this has been so challenging for companies to respond to in the United States, but also around the world, is the scale of TikTok's investment. So I think what's so interesting, you know, as you look at their business strategy over time, they started by buying a very, very small application that was so small that at the time, you know, they bypassed CFIUS review. And then they spent billions upon billions of dollars acquiring users, right, and buying content to subsidize both sides of that marketplace.
Starting point is 00:10:24 And of course, you know, with with artificial intelligence the more inputs you have the more people you have watching more content the better it gets and the more personalized it is for the people that use it and I think what nobody had anticipated in the United States was the level of investment that ByteDance made into the US market and of course in Europe because it was just something that was unimaginable I mean no startup could afford to invest billions and billions and billions of dollars in user acquisition like that around the world. So it was a totally different strategy than any technology company had expected before
Starting point is 00:10:56 because it wasn't an innovation-led strategy. It was really about subsidizing large-scale user acquisition around the world. And now people like it, though. They like to use it. What is the reason when you use it and look at it yourself? I think the reason is that it gets to know you over time because you invest a lot of time in it. And that investment means that the content is more personalized.
Starting point is 00:11:19 And so I think what people find, of course, if they uninstall the app and come back and they haven't created an account or something like that, is that it doesn't reflect their interest anymore, and they have to train it again. And that's kind of exhausting. And so TikTok got this great lead early on, of course, by really, you know, aggressively expanding, spending a huge amount of money to do that, so that people could train, you know, the algorithm and ultimately end up with a much more personalized feed that's harder to get on a new service. Because when you start, you know, when you open up Shorts or you open up Reels,
Starting point is 00:11:49 it hasn't been personalized for you yet until you start using it. So what do you look at as you've been on the edge of innovation most of the time, as he was joking about Facebook stealing stuff, but they do, they have taken a lot of your ideas. What do you think is really important in the area that you're strongest in, in communications? You've morphed different things. You've tried different things. What are you thinking about right now? You did a really cool thing at Cannes on Vogue, where you yourself put on a gown and you look lovely. All these filters and things like that you did with Vogue. What are you looking at that is most exciting
Starting point is 00:12:25 in creation and making things? Well, so much of communication is visual, which is why we've focused on augmented reality, right? Because it empowers people to express themselves. And as we started doing that and people started building more lenses and we open sourced our tools, Lens Studio, I shouldn't say open source,
Starting point is 00:12:40 made available our tools like Lens Studio. So the creators could build more and more of these lenses. That's when we started to recognize the possibility of augmented reality beyond just self-expression. So what you mentioned is trying on clothing is a huge area of investment for us because it's a way that augmented reality provides a huge amount of utility and differentiation. Possible monetization. To merchants and monetization as well. Because what we find is when people can visualize themselves trying on clothing, of course, they're more likely to buy that clothing and they're less likely to return it,
Starting point is 00:13:11 especially if we can help them find the right size. And so that's really a way that augmented reality today can make the shopping experience much better from the comfort of your home without having to actually change your clothes. So a whole commerce business that you're thinking about, essentially. and without having to actually change your clothes. So a whole commerce business that you're thinking about, essentially. Not commerce on Snapchat per se, but powering commerce with augmented reality,
Starting point is 00:13:30 you know, with all sorts of merchants. So we built out this AR enterprise team that's, you know, taking our AR shopping suite and helping merchants integrate our AR technology into their own applications and websites to help. And then what do you get a part or piece? Well, today, you know, we're just, today, we're just working on growing that business and getting feedback from our beta clients. But over time, what we're planning on doing is more of an AR,
Starting point is 00:13:57 you know, enterprise business model where, you know, there might be some small setup fee or something, because it takes quite a lot of work to get it integrated and up and running. And then if we're really driving conversions for you, because, you know, more people are trying things on and they like how they look and they want to buy, then we can take some small fee off of that transaction. advertiser content from Zelle. When you picture an online scammer, what do you see? For the longest time, we have these images of somebody sitting crouched over their computer with a hoodie on, just kind of typing away in the middle of the night. And honestly, that's not what it is anymore. That's Ian Mitchell, a banker turned fraud fighter. These days, online scams look more
Starting point is 00:14:42 like crime syndicates than individual con artists. And they're making bank. Last year, scammers made off with more than $10 billion. It's mind-blowing to see the kind of infrastructure that's been built to facilitate scamming at scale. There are hundreds, if not thousands, of scam centers all around the world. These are very savvy business people. These are organized criminal rings. And so once we understand the magnitude of this problem, we can protect people better.
Starting point is 00:15:13 One challenge that fraud fighters like Ian face is that scam victims sometimes feel too ashamed to discuss what happened to them. But Ian says one of our best defenses is simple. We need to talk to each other. We need to have those awkward conversations around what do you do if you have text messages you don't recognize? What do you do if you start getting asked to send information that's more sensitive? Even my own father fell victim to a, thank goodness, a smaller dollar scam, but he fell victim and we have these conversations all the time. So we are all at
Starting point is 00:15:45 risk and we all need to work together to protect each other. Learn more about how to protect yourself at vox.com slash Zelle. And when using digital payment platforms, remember to only send money to people you know and trust. So I want to do a compliment before a hard question. I'm coming back as you in my next life. Just FYI, I've decided that. Stock's down 75% this year. But you're very handsome. Go ahead. Seriously, tall drink of lemonade.
Starting point is 00:16:23 All right, that's enough. Sorry. Growth has slowed. And I thought this a boomer question. I've served on a public, a bunch of public company boards. I listened to your earnings call last night. You didn't say anything. What is your, how is your board not letting you speak on earnings calls? Why aren't you speaking? Isn't this exactly the time where CEOs should be speaking directly to investors? That was a huge mistake that I shouldn't have made. To be honest with you, I wasn't even thinking. I was obviously, I'm on the call.
Starting point is 00:16:56 I'm waiting for a question. No one asked a question addressed to me. So it wasn't planned. You just felt like there were other people. I don't mean to put words in your mouth. I'm sorry. No, it wasn't planned. I was waiting. I actually kind of expected a question, kind of given everything going on.
Starting point is 00:17:09 But, you know, I'd also come in person in May to pre-announce that we were going to miss the bottom end of our guidance to a big investor conference, answered a bunch of investor questions there in person. So, like, I wasn't thinking like, oh, I'm not engaged with investors because I spend quite a lot of time answering their questions and really helping them understand our business. And we thought we were doing the right thing by being really transparent and coming out, you know, and saying, hey, we're going to come in below, you know, the low end of our guidance. And, you know, obviously plenty of other companies missed in that quarter, too. But we thought it was important to pre-announce. And so then when we were on the call, you know, generally on all these calls, we, you know, let folks answer the question. I don't think it was appropriate to step on top of Derek or Jeremy or something like that to answer. Can I follow up with a question?
Starting point is 00:17:52 Sure, go ahead. You may. Thank you. Thank you, Kara. So you own 13% of the stock, but you have 51% of the voting stock, which means you control the company. That's the math I do. You control it. It feels like everyone but Facebook and Google
Starting point is 00:18:11 in this space are subscale. And unless they break out and start growing again, they should be acquired, or they should partner with another company in terms of if they were really shareholder driven, at least that's my view. If at some point you didn't start scaling again and someone like Comcast or Google
Starting point is 00:18:30 approached you at this conference and said, we'll pay 100% premium for your stock today, would you entertain selling the company? Before he answers, let's play something from 2018. Okay. Do you regret not staying private then? Smoothing out things as you do this? I think this was the logical step forward in being an independent company.
Starting point is 00:18:54 So when we raised a lot of money from venture capitalists, I guess our first investor invested at like a $4.25 million valuation. The understanding from the venture capitalists was that we were going to provide an exit for them. And that was either going to be in the form of an acquisition or that would be in the form of an IPO. So you did it for the venture capitalists? Because they don't care. And you shouldn't care about them, but go ahead.
Starting point is 00:19:21 To be honest with you, we do care about them and we do care about our investors. And I think for us, this was a really great transition to take what is ultimately short-term capital. Venture investors are short-term investors. They invest for a couple of years and then they rotate out of their investments. And so we were able to transition inherently short-term investors to long-term investors. And despite there being a little volatility that comes with that, ultimately that's the right thing to do to build our business.
Starting point is 00:19:47 By the way, I did not know that video was going to happen. See, there you go. Well done. That's right, because I'm the brains of the operation. So answer his question. Well, gosh, so as you point out, Bobby and I own 20-something percent of the business. We're very focused on its long-term success
Starting point is 00:20:04 because we want to see- But you control, just to be clear, you own 99%. You control the, you make all the decisions. Right here is the company. You own 51% of the voting shares. You make every decision at the end of the day. Everyone else is just an advisor. They're all influencers. You're the decision maker. They're all influencers. You're the decision maker. At some point, would you personally be open to selling the company if it was fairly apparent it was the best thing for shareholders? Well, personally, from where I sit today, when I look at the long-term opportunity in
Starting point is 00:20:38 our business, I really believe it's enormous. I believe we're far from reaching our full potential. And I believe over time, the stock price has gone up and down and we've tried to stay focused on delivering you know real value for shareholders you know since our ipo we've you know i think grown revenue 10x or something last 12 months revenue 10x it's about you know 50 plus percent year over year on on average for the last five years we've doubled the size of our community we believe those things are really important for building long-term value yep for for shareholders i mean of course along the way we've really tried
Starting point is 00:21:15 to continue to innovate to increase you know our long-term opportunity with things like our map for example our augmented reality platform these are big innovations and big investments that we think really contribute to the long-term value of our business as we monetize those parts of our service over time. And so if you look at the engagement across Snapchat, 350 million daily active users growing really rapidly, and the level of monetization of our service, right,
Starting point is 00:21:43 on a just average revenue per user basis, I think it's something, you know, still today, like half of Twitter's, right? Certainly a small fraction of Facebook's. And so when we look at our overall opportunity, we look at the engagement just on the core Snapchat platform today, we believe we have an enormous amount
Starting point is 00:22:00 of opportunity ahead of us. So we've really got to focus on executing. It's going to be difficult because you're right, we are smaller than these other very, very large companies. But these other very large companies started as small companies too. They were asked many of the same questions about competition. They were asked many of the same questions about revenue growth. They faced a lot of volatility and many challenges themselves. That's the difficulty of building an independent business. But I think so far, Bobby and I believe that the best way to realize our long-term potential is by building an independent company. And I think while the
Starting point is 00:22:35 stock price has gone up and down over time, we have slowly and steadily increased the long-term value of our business. We'll be back in a moment with more from Code. the long-term value of our business. We'll be back in a moment with more from Code. Support for this show comes from Indeed. If you need to hire, you may need Indeed. Indeed is a matching and hiring platform with over 350 million global monthly visitors, according to Indeed data,
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Starting point is 00:23:24 Need to hire? You need Indeed.com slash podcast. Terms and conditions apply. Need to hire? You need Indeed. Thumbtack presents the ins and outs of caring for your home. Out. Uncertainty. Self-doubt. Stressing about not knowing where to start. In. Plans and guides that make it easy to get home projects done. Out. word art. Sorry, Live Laugh Lovers. In, knowing what to do, when to do it, and who to hire.
Starting point is 00:23:54 Start caring for your home with confidence. Download Thumbtack today. Welcome back. Here's more of our conversation with Evan Spiegel at Code. So let's talk about small companies. We have a lot of talk about tech regulation here. You've said in the past you would support thoughtful regulation. How do you look at the most of the people who have been on stage here do not support Amy Klobuchar's antitrust bill?
Starting point is 00:24:23 There's lots of bills out there. There's some in Europe, everywhere else. How are you looking at the regulatory landscape as a smaller company compared to these larger, you wouldn't be subject to many of these things. How do you look at that? There are so many pieces of proposed legislation flying around all over the world right now
Starting point is 00:24:42 that I think it's really hard to engage sort of piece by piece, right? So I think for us, it's much more important to sort of look at like the big ideas that might influence the way that tech evolves in the future and more importantly, to build a strategy that does not rely on government intervention for our success, right?
Starting point is 00:24:58 I think historically, these processes have taken a long time. The outcomes have been quite mixed. And what's been really important for small businesses is not to wait for the government to come to the rescue, but actually just to continue executing on our strategy to focus on our community, which is so important to the long-term growth of our business, and just to continue to delight them with great products. So while we're keeping an eye on that, I think there's just too much to track. Well, specifically antitrust bill, would that help you if it passes? Again, it's so hard to know because in its current form, I'm sure it would change a lot before it
Starting point is 00:25:35 ever was considered to pass. So I don't know, and it's hard to respond to. And we could spend so much time chasing all this legislation around, but that would take us further away from our customer and really delivering value so right now what companies do you view as your core competition at this moment i think today is it pertains to performance advertising direct response advertising which is a big focus of ours it's you know meta continues to be a very very large uh and challenging competitor. Meta continues to be. How do you look at what's going on? And they've made a big bet on the metaverse. How are you looking at that?
Starting point is 00:26:11 You talk about AR, but not meta. Well, we like to talk really specifically in terms of the value that we provide our community, which is why AR is so important to our strategy, because they know what it is, they use it every day, and they love it because it brings value to their lives, right? It helps them express themselves or learn about things in new ways or even solve a math problem. I mean, you can point your Snapchat camera at a really complex quadratic equation
Starting point is 00:26:33 and our camera will help you solve it. And so I think AR is really real in the lives of our community because of the utility that it provides. And so we try to talk really specifically about that and show our community, you know, our innovation rather than sort of talking about some future. Do you have any investments in doing metaverse stuff? Or are you just like, whatever, Mark? We've been trying
Starting point is 00:26:56 to figure out what it means. It seems to mean virtual reality, you know, putting on a headset and sort of escaping the real world and going somewhere else. And that's going in a totally different direction than our strategy, which is about integrating computing into the real world. We believe that's the healthiest way to use computing. It's the most familiar because you can rely on all of these interactions that you're used to, of course, from just navigating the physical world. And so our focus in our business is we believe most people are gonna spend most of the time in the real world, and how can we augment that and make that better through computing?
Starting point is 00:27:30 And that's really different than this idea of virtual reality, which is about escaping the world. Slap last question. So you, you're a, well, by most standards, by tech standards, you're a young dad. You're 34, is that right? 32. Jesus Christ.
Starting point is 00:27:50 You have two young kids and an 11-year-old. And do you have any, I mean, you're facing, you have a tremendous amount of business pressure and you're under a lot of spotlight and a lot of scrutiny as a public company CEO and you have three kids. Do you have any advice for young fathers in terms of trying to balance the push and the pull of having that kind of scrutiny and that kind of pressure and also trying to manage a household with three kids and be a good partner? So I struggle with it every day. I mean, you know, just before going on stage, I'm thinking about, you know, I'm hosting a dinner after this. I'm thinking about, do I have 30 minutes in between the time I get off stage?
Starting point is 00:28:28 You know, 15 minutes to drive home, 15 minutes to read to Hart, who's our four, you know, four and a half year old, before I have to go to this dinner so that I can have that, you know, precious time together. It's all consuming. I think this is, as parents, what all of us struggle with all the time. And Miranda's actually out of town for these couple days, which is not ideal timing. So yeah, it's difficult. It's always difficult. I haven't found a magic solution or answer
Starting point is 00:28:57 because I also feel an enormous responsibility to our business, to our team, to our community, hundreds of millions of people that use our product. And so I feel pulled in a million directions all the time. So I wish it were easy. I think it's hard. I think it's hard for all dads to make those trade-offs. And it was much harder before the pandemic
Starting point is 00:29:21 because I really rarely saw our kids. I'd get up and go to the office before they were awake. I'd get home, you know, obviously before, or, you know, after they had fallen asleep. I was traveling, let's call it half the weekends, and it was eating at me. And the last couple of years profoundly changed my life because I got to be home with them
Starting point is 00:29:41 during such a formative part of their lives. You know, now the two youngest are both off to preschool this year. And, you know, so I just feel so grateful to have had this little moment in time to be with our family like that, because, you know, I know that that's not what it's going to be like going forward. All right. Questions. All right. You weren't expecting a dad question, were you? Okay. Right here. Hi. Okay. Until today, I just searched you up on Google, and you're 32. That's kind of crazy.
Starting point is 00:30:09 All right. So that means I was one of the first Snapchat users probably back in like 2010, 2011, something like that. And I didn't know you were 22 or 21 at the time. So what was your biggest challenge finding partnerships for your startup? What was your biggest challenge finding partnerships for your startup? So in terms of finding partnerships, I think the bigger challenge for us early on, you know, as the service started growing, was that most people hadn't used it. Many people, if they knew about it, knew about it through their kids. And so actually what we found very quickly is, you know, we talked with partners or spoke with investors. actually what we found very quickly is, you know, we talked with partners or spoke with investors, we could really quickly filter, you know, partners and investors by whether or not
Starting point is 00:30:49 their kids had used Snapchat. And, you know, if partners had kids that use Snapchat and investors had kids that use Snapchat, they totally got it right away and were ready to have a really interesting conversation. And they saw the role that it played, you know, in the lives of their kids and for investors and partners that didn't, it was so hard to overcome the misperceptions, the confusion about Snapchat that at that point, we just kind of flipped the conversation, tried to figure out how much can we learn from them because we know that it's really gonna be difficult
Starting point is 00:31:17 to get any investment or partnership. So I think it was really just about the level of understanding of our partners or investors. Hey, Evan, Alex at The Verge. So the only thing you and Mark Zuckerberg agree on, I think, is that AR glasses are going to be big one day. The problem is, is that they're investing a lot, way more than you can. Apple is going to come into it as well. And so this conversation has revolved around companies being able to invest more at scale and how that impacts companies like yours. You implied in your annual letter yesterday to employees that the next version of Spectacles
Starting point is 00:31:52 will be dev only as well. So it's going to take a while for it to hit consumer scale. How do you do hardware in that environment when you've got these massive companies that also think what you think about air glasses do you want to license snap os the software in the glasses to another company is that how you survive if that transition to wearables really happens like you think it will a lot in there um okay so so so first and foremost i think like one of the things that's so exciting about the technology industry over time is that capital is not always a predictor of success. That's I think one of the things that draws so many people to this industry and excites
Starting point is 00:32:33 so many people about this industry because true innovation, especially long-term complex technical innovation can create really breakout products even when your competitors have way more money and are spending a lot more and hiring more people. Because in fact, I think what happens is that many of those companies that are spending a lot more money aren't having to make hard choices. And design is all about those hard choices and trade-offs. And when you have lots of money and someone presents you with three options, you know, you say, let's do all three, right? And that means that ultimately over time, you miss the opportunity to learn and to iterate and evolve the product as quickly as you could if you were really constrained by, you know, the amount you could invest. And so we're not constrained the way that we were a few years ago
Starting point is 00:33:20 when we started investing in spectacles. I think we started working on our glasses products seven or eight years ago now. We took a very measured and step-by-step approach, first integrating one camera, then two cameras, then really understanding how 3D could play a role with content. Then, of course, releasing glasses that have a display now. And we've learned along the way, making those tough design trade-offs so much about what people want from AR glasses.
Starting point is 00:33:43 And so to your point, we have along the way also developed really amazing software. And now that people are understanding how difficult it is to build an AR platform, not only in terms of the SnapOS, but also in terms of the developer platform with Lens Studio, the engine itself that runs lenses, you're right. People are asking us, hey, can you help out with your software? We're working on our glasses too. So I think that might be an option for us in the future. But when we started, nobody was working on glasses for consumers. That's why we had to start working on it ourselves, because we believed that breaking AR out of the confines of
Starting point is 00:34:22 this phone, right, with this tiny touchscreen was going to totally transform the experience for our community because it's immersive. You can walk around, you can engage, you know, with your hands in a totally different way. And that's why we started building it. So I, obviously I can't predict, you know, what the future will hold, but what gives me a lot of hope is that, you know, historically in our industry, spending huge amounts of money is not always correlated with long-term success. You should be speaking on earnings calls. Trust me on that.
Starting point is 00:34:52 All right. One more very quick question right here. And that's all we have. We've got to get to the last panel. Go ahead. Very quick. Thanks. Hi.
Starting point is 00:34:59 Clara Chan with The Hollywood Reporter. You announced some pretty major restructuring last week, part of the layoffs, and one of the parts I was interested in was the departure of Snap Originals. I'm curious, why did Snap not find success with original content? I mean, YouTube's also moving away from it. Are we gonna see other platforms
Starting point is 00:35:19 that primarily have user-generated content essentially get scared off from attempting original content. Yeah. So as we looked at restructuring our business, one of the primary things we were focused on was focus. We really wanted to help the team rally around our core priorities because we really believe that that focus is what's going to drive the results that we're looking for. And so while we've actually had a lot of success with originals and many of the originals we've created have reached a really large audience,
Starting point is 00:35:49 of course helped us drive revenue, what we found was that making original content is not one of our core strengths. We're much more focused on technical innovation around our core platform, and that's really what our team needs to focus on right now. So it's one of those heartbreaking instances where you're faced with really, really tough trade-offs and choices.
Starting point is 00:36:10 And in this case, we said, look, let's focus on what our core strengths are because we can't do everything in this really volatile and uncertain macroeconomic environment. And our partners are incredibly good at making content. I mean, I think this year we're on track to pay out more than half a billion dollars to our content partners and creators who make amazing content on Snapchat. And so with all these amazing partners that we're working with
Starting point is 00:36:34 who have found a sustainable business model, you know, releasing their content on Snapchat, we're going to focus on that strategy. And then of course, you know, really evolve the platform rather than, you know, working on something that's outside of really our core strengths, even though it's been a really important piece of our business historically. Okay. Evan, you really just should speak on earnings calls. Thank you so much.
Starting point is 00:36:56 We really appreciate it. Thanks, Bob. You're welcome. We'll have more bonus episodes in the weeks to come. Stay tuned.

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