Pivot - TikTokers take down Trump in Tulsa, a former-Google exec starts an anti-Google Google and John Rice on how to get more Black people in leadership

Episode Date: June 23, 2020

Kara and Scott talk about TikTokers pranking Trump out of rally goers and a new potential competitor to Google's search engine. They also discuss more issues of racism reported at Pinterest. They are ...joined by Friend of Pivot John Rice, the Founder of the non-profit Management Leadership for Tomorrow (MLT) about how companies can better strategize in order to bring more Black talent into industries, retain and elevate that talent. Kara's fail continues to be Facebook's dubious relationship with the Trump administration. Scott's fail is Robinhood's response to a young man's death. Learn more about your ad choices. Visit podcastchoices.com/adchoices

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Starting point is 00:01:08 Go to ConstantContact.ca and start your free trial today. Go to ConstantContact.ca for your free trial. ConstantContact.ca Hi, everyone. This is Pivot from the Vox Media Podcast Network. I'm Kara Swisher. And I'm Scott Galloway. Hey, Scott. How was your weekend? What went on for you? Did you go to the Tulsa rally? No, nobody did. Nobody did.
Starting point is 00:01:32 My weekend was great. I had a great Father's Day. I decided to be my dad, and I woke up at 6 a.m., gave everyone a hard time for not getting up earlier. I complained about the coffee maker, bought a local newspaper, ate a bunch of seafood, called the GPS stupid and reorganized the garage. The great comedy of Simon Holland. This guy is amazing. He is so good. He brings so much joy to my Twitter feed. Oh, good, good, good. That's good. But you had a nice prom. I saw that you had prom. Prom. We had prom. My son did a prom for his girlfriend.
Starting point is 00:02:06 He didn't get to do prom because of COVID-19. And so he set up his prom. And it was like the end of Contagion, really. That's what it was. It was just him and his girlfriend. And he set up lights and crepe paper in this barn that we're near. We have a barn, like an empty barn. And it was beautiful.
Starting point is 00:02:22 It was beautiful in Romain. He dressed up. He just did a beautiful dinner before. He's just such a – my son is really wonderful. I'm sorry. He's really the best child. So anyway, so he was great. So I took some nice pictures.
Starting point is 00:02:36 He's better than the other one. Is that what you're saying? No, not at all. The other one's great. Better than the other one? The other one is great. The other one wanted to play basketball during the prom because there's a basketball hoop in the barn, but we didn't let him do that. We thought it was not the time to do that, but it was lovely. No, they're both amazing. All my children are amazing. I love them. I had a
Starting point is 00:02:51 nice Father's Day too, because that's what they said. Happy Father's Day to me. That's what I do. I rank them and I post the ranking. No, I shall not. They all have their own qualities. Anyway, there's so much going on. Let's talk about teens. Speaking of teens, the K-pop TikToker users encourage your fans to snatch up free limited seating tickets to Trump's Tulsa rally. It's unclear whether they really did have an impact, but I love the whole prank. The result, they said, was that fewer Trump supporters actually attended the rally. I'm not so sure. I just think people didn't want to go because of COVID and because the act is getting a little long in the tooth.
Starting point is 00:03:25 But it was a really kind of an interesting movement that these kids did this, these teens. It was sort of, you know, someone was like, you know, it's just like the movie Star Wars, the Death Star gets taken down by a bunch of untrained teenagers. Because Death Star was what Brad Parscale referred to as the Trump campaign, which is kind of a stupid metaphor, of course, but he is not the smartest man on the block, I guess. Anyway, it was interesting. What did you think of this? I think it was an interesting attempt. I don't know. No one's going to figure out whether it caused... They're denying it. The campaign says it didn't happen, but it kind of did a little bit. What do you think? Well, it initially kind of tickled my
Starting point is 00:04:03 tribal censors. And then as I thought about it, I thought of the GRU had figured out a way to use platforms to reduce the turnout at a Hillary rally. We'd all be screaming that it was election interference. I just don't like the idea of platforms that are domained in countries outside of the U.S. monkeying with our elections in any way. So, you know, my first thing was kind of a thrill. It was also a K-pop group. It wasn't just TikTokers. I don't know. I don't know.
Starting point is 00:04:33 I think, look, like pranking has been a part of campaigns. This was like U.S., you know, like it was not out of a foreign country. I think the difference is enormous. Okay. But if this happens for Biden, will you have the same sort of, oh, shucks, isn't that cute? Yes. Yes, I will because Biden doesn't have these. I don't think so.
Starting point is 00:04:50 I don't think so. I think I would. I think I would. I think you're playing basketball outside my makeshift prom right now. No, I am not. No, listen to me. Listen to me. Look, Biden doesn't have these things.
Starting point is 00:04:59 But Trump spends a lot of time bragging like a million this. They lie continually. And to be found out on a lie is this is a very different situation i do see i like it does tickle you but it's at the same time it's just kind of i like pranking and politics like pranking this was not what was going on i don't think it did impact the numbers i think the numbers were down because and of course the campaign almost continually which even chris wallace at like, oh, it was the protesters. No, they didn't block anything.
Starting point is 00:05:26 Oh, it was this. Oh, it was that. The issue is that this particular, and I think it's a media thing, is not working anymore. This show is getting tired even for its most users. I agree. You predicted this. You said people are going to get exhausted. Well, it's tiring.
Starting point is 00:05:42 I think you're right. It's the same old, same old. Him drinking water, his mocking, his dumb jokes. It's like, it's literally like looking at like, um, Penny Youngman today, right? He's not Dave Chappelle anymore. Let's just say he's not like, he's not young man. Yeah. You do you? Well, after a while it gets tired. I'm just saying all these acts. Take my wife, please. Right. That's always a great joke. But but but i have to say after a while he gets tired and he has to have something other than he is a an aggrieved person other than the media's
Starting point is 00:06:11 fault other than you know it's just the same it's like the the greatest hit someone said it was like you know someone coming out and singing like freebird for the 20 hundredth time so i don't know i just feel like he's got to have actually something to say, just like any politician. You can't just rely on screaming. Well, he said something. He said that he's informed the administration to slow down testing, which I think makes a lot of sense. I think that makes a lot of sense. Of course, today they're doing a flippy-do and saying, actually, we're going to have a fall resurgence. I mean, all the excuses are just ridiculous. I know. Yeah, right. Whatever. I just think he needs some message that is not this. And so he's got to come up with some message, just like all politicians. And, um,
Starting point is 00:06:48 and I think people are bored of it, bored of it, and they need something else. And they're bored of the exhaustion too, because all he does is make trouble. And now he's in charge. He's got to actually have a plan. And I think that's really, I think people are tired of no plans. Anyway, I don't know. It's a media disaster for him, and it was of his own making. It wasn't the media, it wasn't anybody else. And everybody was waiting for it to happen. Agreed. Alright, Pinterest. We talked about this this
Starting point is 00:07:14 week. Business Insider reports that at least 11 employees, several of whom were black, have come forward to say they were pushed out of the company with no explanation while others say they were verbally abused by managers. So Pinterest has some reckoning to do. I talked to a lot of Pinterest people over the weekend, especially in the alumni groups, and they all are sort of talking about this in these groups. And one of them said,
Starting point is 00:07:37 you just can't add on diversity. You can't just add it on now that you have this reckoning situation. There's not an app for that? No, there's not an app for it. I think this is going to go through all these companies. There's going to be story after story after story. It's going to rip through. 100%. It's a metaphor. I get that. I get what you're doing. But what would you advise these companies? I mean, it is what it is. They behaved the way they behaved. And so what would
Starting point is 00:08:15 be the best thing to do to respond? I can tell you what I'm trying to do or what I think I'm telling companies to do or these companies are trying to do. And we're dealing with this. I'm on a lot of advisory and boards, private and public. I think the first thing you got to do is it starts at the top. The board of directors picks the CEO. The CEO picks people, senior managers around him and her. And there's just a natural tribal instinct to develop relationships with people who look like you. So you have to mix it up. You have to have some form of affirmative
Starting point is 00:08:50 action. Not being overtly racist is not enough. And so I think at a board level, you have to immediately commission searches to make sure your board looks, smells, and feels like not only America, but your consumer base and your company. and most do not. I also think there is a transition, and that is this is no longer about communications. This is no longer about Edelman and your agency. This is about not only committing to actions, but taking action swiftly, and word will get out. Just as word gets out on whether your hotel has bad towels or whatever because of the transparency of these platforms. Your actions absolutely get out. Also, and this is less aspirational, I think there need to be some firings.
Starting point is 00:09:31 It just strikes me that when we're talking about this, that people seem to be very forgiving of these organizations where you found out, oh, there was this kind of accidental systemic racism. Like, what can we learn from this? You know, at Google, at Facebook, and at retailers, they fire people if they figure out the wrong trend in pants two seasons in a row. And all of a sudden, there's all this empathy for managers who have accidentally overseen systemic racism. Well, guess what? There needs to be, I believe there needs to be some firings. And most of these people, the reason why senior managers make two to 300 times or exponentially more than the average salary is that the buck stops with them, full stop. I've been fired before. It sucks. Sometimes it's not your fault. But just as you get an undue amount of the upside and the credit when
Starting point is 00:10:25 unfortunately, accidentally things are really good, when unfortunately, accidentally there's been systemic racism in your company, heads got to roll. That's what I would do, Kara. Scott, I agree with you completely. Heads rolling is what we're looking for. But let's move on to big stories. Speaking of someone who's trying to change things, a former google exec who was at the top of google and in fact was one of the people in contention for ceo is building a company with the goal of competing with the mega search engine niva is the new search engine it won't show any advertisements the ceo uh sridhar ramaswamy says it will not collect or profit from user data.
Starting point is 00:11:06 The company plans to make money on subscriptions from users paying for the service. Sridhar, I've known him very well, was at Google for 15 years running the company's ad business. So he was in charge of its biggest moneymaker, and he knows pretty much everything about how Google works. He felt disillusioned with the company after major advertisers were inadvertently making money off of illegal content like child pornography. It's a pretty ambitious plan, considering that Google owns about 90% of all global internet searches. Scott, they're using Bing, which everyone made fun of, but Bing is actually a very good technology. It just didn't hit like Google did. Would you, I want to stay away from the Bing part, but you, you know, had talked a lot about DuckDuckGo and others and wishing there
Starting point is 00:11:51 was an alternative. Is it possible to compete against Google and would you invest in the company? Not only, yeah. So if Sridhar calls me and lets me invest, I'm in. This is, there is a huge opportunity. If you think about the most impressive or innovative e-commerce company of the last 10 years, most people would immediately say Amazon. I would say relative to where it was 10 years ago, I would argue that it's Shopify. And these companies become so dominant and they can't resist but to leverage their monopoly power to the point where they create a pool of ill will the size of the Atlantic, which creates huge opportunity. Instead, Shopify, we're not taking your data. We're not going to, we're not going to, we're going to let you keep the brand. And boom,
Starting point is 00:12:34 they build tens of billions of dollars in value. The opportunity for an anti-Google Google is enormous here. And while people, critics immediately go to, well, they're just white labeling being search engines similar to what Ask Steve said. No, they're not. They're actually, they will go into your email files and your own files and search them. But because they're not advertising driven, because they're not like Google that used to take you to the best place, but now it takes you to the next place that they can monetize. If you go to subscription, you return to the purity of search and it immediately unlocks an ability such that even if he doesn't have the 7,000 engineers of Google, he can build a superior search engine because his business model is not cancerous. It's based on subscription. It's not ad-driven.
Starting point is 00:13:21 So it's like Apple. You're sort of like Apple, sort of the fancy, that they can focus on privacy. So why is it different from DuckDuckGo? Because you made, you know, people do a hard time. DuckDuckGo, their model is we don't use data for targeting, which gets you halfway there, but it's still an ad-driven model. It's not a subscription model. The gangster move here, the reason why this could be the next $100 billion value company is they're going Netflix, they're going iOS, and they're saying for people who don't trust
Starting point is 00:13:51 Google, for people who recognize that Google runs on rage, for people who recognize that Google has a profit incentive to ignore child pornography or the radicalization of young men, I am willing to pay five, 10 bucks a month for better search and a better organization. It's a different business. I think this is incredibly exciting. So would I invest? Yes. All right. Now, Sunder, I'm talking to him later today for a column. I've known him for a long time, and obviously he wanted to be CEO of Google, even though he kind of denies it. But he was definitely in the running. It was either Sundar and he, he was the top of that company. He created this. So what do you say to him? Like, is that he, you know, he's found the
Starting point is 00:14:34 light or what, why is he better suited given he's the one that made Google into what Google is today? Well, there's a lot of these guys. And I think there's I think there's correct scrutiny when you make a lot of these people see the light like a Republican senator sees the light around Trump about the time they announced that they're not running for reelection. And there's a lot of former Facebook executives that once they've cashed their check or their options, all of a sudden they decide Facebook is evil, evil. But he's not I don't think he's lecturing Google as much as he said, I wasn't comfortable with some of the, where this had evolved. I've left and I'm starting a competitor. I don't,
Starting point is 00:15:11 more power to him. I'm excited about this. I don't know if it'll be successful. I think they are an aggressive monopoly. I would pay for it. I would certainly pay for something Sridhar would do. I have to say. Let's sign up. You know, sign up and we'll do a product review on it. But let's, let me, let me ask you a question dave moran left facebook a million years ago people forgot about path and remember it ended up selling to some billionaire from thailand i think i forget where it got sold but um it he tried that he tried to create a better social engine uh social service called path where people were together i was in it and and people paid for it and
Starting point is 00:15:45 it didn't work. It didn't, it didn't. And he was a top executive at Facebook, one of the creators, one of the, I would say a very important early creator of Facebook. What would you say he needs to do here to prove out his point? Oh, I, look, we no longer live, unfortunately, we no longer live in an innovation economy. We live in an exploitation economy. But beyond that, if you look at the majority of the market capitalization gains over the last five years, you can reverse engineer it to a driver who's making less than minimum wage, a teen that's depressed. I mean, we have moved into full-blown exploitation. However, if this guy can build a search engine in a unique way of helping you get to the best place, finding you the best information
Starting point is 00:16:27 as opposed to the information Google can further monetize. And he's clearly, it sounds to me like he's got the chops. And most importantly, in this age of monopoly, this monopoly era, attract a ton of cheap capital such that he can build his future. I think he's got a real shot. But yeah, the odds aren't good. It's just in an asymmetric, on a risk-adjusted basis, if this works, the upside is pretty
Starting point is 00:16:48 dramatic because this market is gigantic and 93% of it is controlled by one player. It's good for Google. It's good for Google, one, to have competition and two, to be like, look, there's other people innovating because there has not been a new search engine since forever. I mean, really. I mean, Google should be in the crosshairs of the Justice Department. And this creates anything that creates more innovation is something I am for. All right. Enough of that, Chiara. Let's take a break. When we come back, we'll speak to our friend of Pivot.
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Starting point is 00:19:46 is John Rice. John is the founder and CEO of Management Leadership for Tomorrow, a nonprofit that works to empower and elevate Black and other people of color into leadership positions in order to close economic disparities. John, welcome to Pivot. Thank you so much for having me. So you recently wrote an op-ed in The Atlantic, which I thought was great, called The Difference Between First-Degree Racism and Third-Degree Racism. Can you talk a little bit about this and what you were getting at in the essay itself? Yeah. So my thesis was really to think about how do we move forward in a time now where at this moment we've seen a lot of encouraging statements from leaders.
Starting point is 00:20:34 I think there's a real realization and kind of what I call kind of employer America in particular that where we are is not acceptable. And I think there's a thirst for needle-moving actions and not just talking about problems. And so as I think about it from a needle-moving standpoint, is there a conviction for change? And I'd say I'm optimistic, just as context here, because I just think that there's really, for leaders in this country, there's nowhere to hide. And I think they're feeling pressure externally and internally in their organization.
Starting point is 00:21:11 So my thesis in the piece was essentially that what we need to do now is to think about how to increase the cost of racist behavior. And I try to dimensionalize racist behavior in three ways. And I felt that our first challenge when we think about how to move forward on racism is we don't have, we're not really aligned on what it looks like. And we're pretty clear that, you know, that around, you know, the core, you know, doing racist and prejudiced things like calling someone the N-word and,-word and discriminating against someone openly, policing black people different than white, that's sort of pretty clear. And there's real movement as it relates to policing reform. We just need to elevate the cost of bad policing.
Starting point is 00:21:58 And that's not as easy as it sounds, but that will move the needle. But then I wanted to focus on the other two areas that I think are important, which is, you know, what I call the sort of second degree racism, which essentially is, you know, not standing up to anti-racist actions. And then the third, which I've really focused on the most in the piece is, you know, what is really a category of, I think, what most people would consider to be, you know, what is there a category of, I think, what most people would consider to be, you know, institutional racism. And I took a little bit of a different tact in the sense that and calling this racism in the third degree, okay, which is that, you know, where we're not trying to really hurt anybody. But we created the conditions where somebody else's aspirations
Starting point is 00:22:46 were really shattered for their future. And so this is, I would argue, is the catalyst for really moving the needle on race overall. Can I ask you the idea of the third area, which I think people have been talking about, it's not saying you're not racist, but being actively anti-racist is one thing. And the second part is how do you bolt it onto companies? Because I was in some of the Pinterest groups this weekend. I know you advise companies, you've advised Vox Media, I believe, is that correct? Yeah. And others. How do you advise them? Because bolting on this after the fact or trying to sort of say the words, but not actually do the action. So many
Starting point is 00:23:25 people of color have told me they get people in there and then they don't do the training, they don't change the actual system, and therefore there's a higher failure rate of making this a diverse. How do you get them bolting it on to do it? What has to happen in order, not just realizing it, but doing something? Yeah. Well, let me start by sort of painting the picture of probably put some context around the kinds of responses that you get when you're engaging CEOs, especially in tech and beyond, you know, sort of, you know, kind of how do we get there, right? And I think the context is that, you know, we're clearly not doing what I would call sort of racism in the first degree, you know, the doors are open to
Starting point is 00:24:09 these organizations and no one's holding people back from getting in and, and, and, and so forth. But that, that kind of environment now, the way we're, our sort of post civil rights movement allows folks to convince themselves that their organizations are meritocratic. And it also helps you discount the noise when you hear individual cases of folks, you know, not performing the way they should. So in the context right now, here's the, here's the first problem, which is, you know, we're in a world where, you know, and I'll use the old axiom, you know, sort of when failure is not punished,
Starting point is 00:24:44 failure proliferates, right? So there aren't costs to being bad. And then there also aren't really many benchmarks around what good looks like. And then the third component is that organizations and leaders actually don't feel they have a clear how to move the needle. And that's not just internally, but it's also people on their boards and folks from the outside, the advocates actually struggling for the how-to playbook. And so when I think about it, I'll give you an example. When you hear, and I know you've heard, we've all heard many times leaders say, well, we'd love to move the needle on diversity, on tech talent in particular. But until we address the pipeline issues, there's only so much we can do.
Starting point is 00:25:31 The reality is that it's not the pipeline that's small. It's actually the number of folks that they know is small. And I asked, so you asked a leader, well, how many people of color were at your wedding or at one of your kids' weddings? And when you think about the pipeline, Carrie, I use the analogy, it's sort of in the oil business, right? And in the oil business, you would never wait for the stream of crude oil to explode out of the ground like in Beverly Hillbillies or flow right by your office and put a spigot on it. What you do is you invest, in the case of oil companies, billions, right? And identifying where that black oil may be, drilling down to find it, bringing it out of the ground to our refineries. The key here for how-to in terms of the advice I give is you have to invest in cultivating that pipeline. Set aside resources that will only focus, in your recruiting operations, only focus
Starting point is 00:26:38 on cultivating relationships with talent of color. Think about it this way. It's sort of what you see right now at these, you know, in particular at tech companies that are scale hiring organizations, what you see is their focus is, uh, about, um, identifying jobs and trying to find people of color who fit those jobs right now. And the reality is what you have to do is flip the script. You have to say, invest in the, you know, in cultivate that pipeline and then find people of color, great talented folks for, you know, first,
Starting point is 00:27:14 and then find jobs for them. Right. And take a longer term approach. And that's sort of the idea of like, it's the framing is wrong. And then the actual tactics are wrong. All we need to do is actually tweak our recruiting and advancement machines in our organizations so that they work for diverse talent. It's not rocket science, but you actually have to have a rigorous approach, a rigorous plan, and then the how-to, and then the tactical bandwidth to execute just like you do everything else in your business. Yeah. So we were talking about this off mic, John, or just before you came on, you know, if I think it starts at the top that if, if you wanted to have the most impact, you'd have, you'd focus first on boards of directors, which would lead to more CEOs of color. And so what is it, 13 or 14 percent of
Starting point is 00:28:05 America is black, but in the Fortune 500 there are four black CEOs since we stand here today, so less than one percent. What, you know, can you find or what do you think, and I realize it's a complicated problem, but what do you think, what's going on here? Why do less than one percent of Fortune 500 companies have a black CEO? We're going to need a bigger boat. Well, first of all, I would say it is not the pipeline. No, we're tired of the pipeline issue. Right, but there's got to be, I mean, honestly, if we're going to put the pipeline issue to bed and take it off the table as an excuse,
Starting point is 00:28:46 you know, we need to look analytically at that pipeline. Okay. And, and if you look back and I just, I started to go back to this around, you know, in the tech sector, right. Because I've done the numbers. Okay. And, you know, if you think about that as one of the areas in our country where they're really important for wealth, you know, creation, and job creation, and so forth. So if you think about the pipeline for tech, and just talk about tech talent, which is where I hear, you know, many CEOs saying the pipeline isn't there. If you look at just go back to the National Science Foundation data from five years ago, okay, and I'm sure it's even better today. But with, you know, two million or so, you know, college graduates. OK, if you overall. OK, if you by the way, you know, call it, you know, four hundred fifty thousand of those four hundred fifty thousand four year college grads a year are black and Hispanic in this country.
Starting point is 00:29:41 OK, one. And then we go to tech um and you know kind of looked at the numbers and if you actually if you dig down uh um there are you know there are a hundred thousand folks okay of all backgrounds who are getting engineering degrees you know under you know bs is an engineering 22 of those of those, okay, are black and Hispanic. Then you look at computer science degrees, 60,000, okay, nationally. 22% of those folks, another 13,000. Math degrees, you know, 5K. So you got a pipeline of, you know, you have a pipeline of 40,000 black and Latino college graduates a year who are either engineering, math, or, you know, computer science. That's 200,000 over the last five years, because that number is 2015 from
Starting point is 00:30:29 the National Science Foundation. So the argument that, that, you know, with 200,000, you can't actually build your pipeline. So that's the early stage. Okay. And Scott, that doesn't address, you know, the CEO, but it addresses the, you know, why we can't build the early pipeline. Actually, it's there. And it goes back to the oil dish, you know, why we can't build the early pipeline. Actually, it's there. And it goes back to the oil dish, you know, analogy. It's actually a refinery issue, right? What we're not doing, okay, is cultivating, exposing and help and helping to, you know, to prep that talent to make the transition from what they're learning in college to what you're looking for on the job. That's all happening informally in our networks
Starting point is 00:31:02 that are, you know, obviously more weighted towards people who are not a fellow. Yes. I've never believed their pipeline argument. And I think their focus on unconscious bias, I'm always like, it's completely conscious. I think they sort of lay, they sort of give themselves an out in that, a lazy out in that way. But one of the things that I've heard from a lot of people of color who work at these is these HR departments that really don't work for the employees. They work for the company. And so a lot of this stuff is when each of them, whether it's not just people of color, but women, have an issue, it's always the onus is on the employee who is sort of, you're not fitting in right. You're not.
Starting point is 00:31:39 So everybody feels like something's wrong with them. And I think just so many stories have the same trajectory to me, and it's never the company that's the problem. And it's because I think HR really does work. They don't really work for the, they're not human resources, they're company resources. I don't know what else to call them. How do you solve that? How do you get that HR department on the side of employees? Right. To what Scott was saying, it starts at the top. Okay. And it starts with understanding at the CEO level,
Starting point is 00:32:11 what is helping the people who are getting to the top? What's facilitating their trajectory to the top who are largely white and white male? Okay. And then what's different for people of color? What they're missing is that the experience for black and Latino, Native American folks in these organizations is completely different than that of their white peers. So we spend as a, you know, as a black male,
Starting point is 00:32:37 you know, we, you know, we spend literally a third of our brain, you know, bandwidth, our energy in every meeting of every day twirling questions around in our head around do i measure up am i viewed as you know as capable why aren't there more people here like me uh and those types of questions okay again take away your bandwidth from focusing on the content okay and but but and when you're when you're dealing with those kinds of questions your head not um it also leads to behavior that doesn't help you advance. You're less likely to take risk. When people reach out to you and you're trolling those types of questions in your head and they're trying to give you constructive feedback, you're not sure where it's coming from a place of building
Starting point is 00:33:18 you up or taking you down. When people are trying to mentor you, you're less likely to trust. So not only are you competing against white peers who are spending 0% of their day-to-day bandwidth and never distracted by those issues in any meeting of any day, but you're also more prone to navigate differently. So that's the essence of the diverse experience in these organizations when you are one of a few. And so the first step is for organizations to actually understand that these things are happening, right? And then if they're happening, then you would say, well, we need to move beyond unconscious bias training, diversity training, right? What you need to do actually. And we also
Starting point is 00:34:00 can't just focus on sponsorship and mentoring. What you actually need to do is take a page out of the world of sports, which 99% of us are pursuing our career, is the understanding that to bring the high accountability, safe place coaching, the kind of coaching you get in sports that's distinct from mentoring. The only way you deal with those kinds of questions in people's minds that I mentioned is actually to have the frequency and engage and get the kind of personal, under thethe-surface relationship with folks in your organization to understand what they're dealing with, and then to provide practical advice for navigating an environment where there isn't critical mass of diverse talent. So you have to actually have different interventions, coaching plus mentoring plus sponsorship, and those would come out of a better articulation, understanding of their underlying problems
Starting point is 00:35:03 and underlying drivers of where you are. And that's how you would solve it. It's just like any other problem in business. Yeah. All right. I have one final question. What advice would you have for white executives and board members? If you had to give like, from your perspective, what, when you give advice to these executives, most of whom are white or the board members, what is the hardest piece of advice you give them from your perspective that they should listen to? Well, it's twofold. One, the first thing I do is I'll ask them, you know, do you have a strategic plan overall for your company, you know, for the next three to five years? Of course, the answer is yes.
Starting point is 00:35:35 Do you have one for diversity and inclusion? And they'll say kind of, right? Is it as comprehensive as your overall strategic plan? And they'll say no. right? Is it, you know, is it as comprehensive as your overall strategic plan? And they'll say no. Right. So, well, then how can you possibly, you know, conclude that you're taking your best shot? Right. So I've really challenged them to unpack what they're doing currently and try to encourage them to elevate the level of rigor around their approach to diversity. So that approach to diversity doesn't compromise excellence, okay, and doesn't become a self-fulfilling prophecy. That's the first thing.
Starting point is 00:36:12 And the second thing, when I get the question that, well, you know, we have, you know, we're really making an effort to hire more diverse talent. And this gets back to the CEO pipeline, Scott. You know, at the mid and senior levels where we bring people in. They're A players on paper. And for some reason, when they get here, they're B and C players. They're not performing at the levels that we would expect. And so the advice I give them is to understand that. I say, well, and I'll do this with a smile on my face.
Starting point is 00:36:49 I'll say, do you like to dance? And most white male executives, not all, but most white male executives will say, well, you know, not really. I'll say, well, you know, those few occasions. That is so unfair. I feel triggered. There we go. Oh, that is so unfair. I feel triggered. There we go. So I'll say to them, you know, those few occasions where you actually have to head out on the dance floor around, you know, with around people who are important to you, wherever somebody's wedding, it's a corporate event. I'll ask them, you know, walk me through the feeling in your, you know, in your heart and your mind that's going, you know, that you have as you're heading out dance floor. Right. And, uh, and what I will get, okay. And the vast majority of cases are a few
Starting point is 00:37:29 adjectives. Okay. They are everything from awkward, zero confidence. Right. Um, and that to, to the, you know, to the Southwest airlines, you know, I want to get away. Right. Uh, and I say to them, okay, well, the good news is, is that your, you know, your, your confidence in your level of dancing is not ever going to hold you back from your career standpoint. But if you think about it, when you are one of a few, okay. People of color, that the words that you're using to describe how you feel in dance floor are exactly how we feel in every meeting of every day of our career. Yep. And when you're competing against folks.
Starting point is 00:38:07 That's a great way to do it. So when they get that and sort of feel the visceral understanding of what it's like, then we can move on to a set of action steps that they're much more prone to buy into because they understand the problem at a more granular level. And my solution for the dancing problem is vodka, which doesn't translate to the world very well. All right, John. Scott, do you have any more questions for John? What piece of advice would you give to a 25-year-old person of color, a young man or woman of color, who's ambitious, wants to be that CEO, what one piece of advice would you give them in terms of their approach to their career? The one most important thing that I would tell them is to study the people who are getting to
Starting point is 00:38:59 the top. Okay. And, and try to analytically understand what the bar is for the people who are getting promoted to those senior levels. And, and that bar is going to include, you know, what are they really good at from a skill standpoint? It's going to be, what have they done from an accomplishment standpoint and who's been leaning in on their behalf, right? And so you have to understand what is the bar to get to the next level. And ultimately, what's the bar to getting to the senior levels? And the only way to understand that, because, of course, in our organizations, we don't tell you what that bar is. OK, we don't tell you what you have to demonstrate.
Starting point is 00:39:35 So you have to look at the people who have gotten promoted to those levels, study them and then and then articulate, well, what have they done? And then then we have to emulate that. So this is, again, just like in sports, you get clear on what you have to demonstrate to get to the next level, and then compare yourself from skills, from accomplishments, experience, from a relationship standpoint, compare yourself to that success model. And it's probably not going to be a person of color success model, but that's fine. And then you've got to go out and close that gap. And when it comes to getting senior, it may obviously take several years, but you have to take that one step at a time
Starting point is 00:40:13 in two to three year increments for every promotion opportunity you have over the course of your career. All right, John, this is really helpful. John is the founder and CEO of Management Leadership for Tomorrow, a nonprofit that works to empower and elevate Black and other people of color into leadership positions in order to close an economic disparities. John, thank you so much for having me. All right, Cara, that was great. We're going to take another break. And when we come back, we'll do our wins and fails. The Capital Ideas Podcast now features a series hosted by Capital Group CEO, Mike Gitlin.
Starting point is 00:40:56 Through the words and experiences of investment professionals, you'll discover what differentiates their investment approach, what learnings have shifted their career trajectories, and how do they find their next great idea? Invest 30 minutes in an episode today. Subscribe wherever you get your podcasts. Published by Capital Client Group, Inc. But lost in all the enthusiasm and excitement is a really important question. How can AI actually work for you? And where should you even start?
Starting point is 00:41:32 Claude from Anthropic may be the answer. Claude is a next-generation AI assistant built to help you work more efficiently without sacrificing safety or reliability. Anthropic's latest model, Claude 3.5 Sonnet, can help you organize thoughts, solve tricky problems, analyze data, and more. Whether you're brainstorming alone or working on a team with thousands of people. All at a price that works for just about any use case. If you're trying to crack a problem involving advanced reasoning, need to distill the essence of complex images or graphs, or generate heaps of secure code. Claude is a great way to save time and money. Plus, you can rest assured knowing that Anthropic built Clawed with an emphasis on safety.
Starting point is 00:42:18 The leadership team founded the company with a commitment to an ethical approach that puts humanity first. To learn more, visit anthropic.com slash clawed. That's anthropic.com slash Claude. That's anthropic.com slash Claude. Okay, Scott, wins and fails. What are your wins and fails? Or shall I go first? Ladies first, as they say on Hunger Games. You go first.
Starting point is 00:42:41 You go first. Well, you know, we were going to talk in the stories this week. We had a long front pivot interview. You go first. You go first. Donald, I mean, after, not just after Tulsa, but Donald's numbers aren't looking great. And he may pull it out. I mean, let's just add that in. But what is he going to do now, now that it looks like there's a possibility of a Democratic administration who seems more hostile to him, and he probably includes in some form Elizabeth Warren. And then secondly, you see some advertisers boycotting Instagram and Facebook. Now they're only doing it for July, like Patagonia and North Face and REI when you do not buy coats. So it's not going to have that much of an impact on this company. But that to me is my, the feel of Facebook not to be more in down the middle with people and the tight relationship with the Trump administration, which I would recommend listening
Starting point is 00:43:43 to Ben, going to Ben's column and reading, because it's more of what we talk about all the time, of course. So that's my, that's my, my fail, I guess. And my win is Reed Hastings become once again, acting like the really just the, the kind of leader you want to see in tech. He's pledging $120 million towards U.S. historically black colleges and universities.
Starting point is 00:44:05 It's the biggest single donation to Rachel Justice since the George Floyd uprising started. It's actually substantive. It gets something done. Of course, you know, Netflix has also been very, has been more diverse than most studios. So I think that was pretty great on Reed's part. Okay. What about you? Yeah love reid uh so my um my win is a woman named rebecca jones uh who was a data scientist working for the state of florida putting together what was at one point was was at one point considered a fantastic dashboard and then the kind of the fish rots from the head of the governor here. And basically the administration has decided to ignore what is the forest fire of poor citizenship and just, you know, ass, you know, head up your ass behavior that basically describes Floridians at this moment
Starting point is 00:44:56 who have decided that, okay, even though we have record numbers of infections, that we're going to just ignore it and put our most vulnerable at risk. And Rebecca was put under pressure and asked to manipulate data. Actually, that's not fair. She was asked to withhold data or portray it in a way that wasn't accurate. In other words, they were specifically reporting all the negative tests. You can take a test eight times and it would report all those negatives. And if you test positive once, so the ratio of negatives to people testing positive really wasn't an accurate reflection. And she brought that up and she was basically, she was fired and she started her own dashboard.
Starting point is 00:45:42 So I think she's a gangster. I love that kind of leadership. I love the pursuit of truth. Can I just say my mom, we're bringing her up from Florida and my mom is like typhoid Mary in the COVID department. Like we've been trying to keep her contained. And so I was like, I went to that dashboard and was showing her the statistics for the county she's in, which is not great.
Starting point is 00:46:01 They've risen, I think, nine to 15%. It was an incredible number. Cause she was like, oh, it's not here. They've risen, I think, 9% to 15%. It was an incredible number. She was like, oh, it's not here. And I'm like, actually, if you look at actual data, and I was using this without realizing that woman's name, but amazing job. That's a great win. She's amazing.
Starting point is 00:46:15 She deserves it. I like that. But the state of Florida, of course. Well, the governor's insane. Well, and the governor's really, I mean, he really is. His mentor is the president. And in a racist trope, they're blaming the spike in infections. And what is just a racist whistle call saying that it's immigrant workers in the western part of the state. So, you know, of course, they're blaming this on Mexicans when it's not. It's a bunch of mostly young, mostly white people who've decided that they don't really believe in the citizenship that's made this country great. So I'm anyways, Rebecca Jones is my winner. My fail is I think I don't, I really don't. Robin Hood announced some actions. They're, they're quote unquote, putting appointing of committed to recruiting an option specialist. And in the face of the death,
Starting point is 00:47:04 the suicide of a kid named, we talked about this, Alex Kearns, who threw himself in front of a train after believing it was down $700,000. And they've donated $250,000 to suicide prevention. And I'm in the world of all signaling my modest success. I'm committing to donating a quarter of a million dollars to the JET Foundation or raising a quarter of a million dollars for the JET Foundation. It's this fantastic organization that empowers teens and young adults with the skills and support to grow into healthy, thriving adults. So, you know, Robin Hood has raised $900 million, has a valuation of $7 billion, and pledged a quarter of a million
Starting point is 00:47:48 dollars to this problem that, you know, they are obviously, you know, very concerned about, but also very complicit in. And so, you know, my word to Robinhood is big fucking deal. Big fucking deal. So, you know, shots fired. A quarter of a million dollars, really? Really? So I'm going to match Robin Hood. I'm going to, a professor from NYU is committing to raising a quarter of a million dollars, as is Robin Hood, who's raised $900 million and has a valuation of $7 billion.
Starting point is 00:48:21 Well, are you serious about this issue, Robin Hood? Well done. Anyways, that's my last one. I saw you wrangling online. I thought it was great. I saw you wrangling with several people. And I felt, I feel like you're on the right side of this. It's ridiculous.
Starting point is 00:48:36 It's kind of insane that they're arguing about this. But again, it's another example of lack of accountability for their actions. It's just, it's the same thing over and over and over again. In this case, it's so obvious what's gone wrong here. And it's their glitch. It's their mistake. And they won't take a responsibility for it. And putting a Band-Aid on this isn't going to fix it.
Starting point is 00:48:56 Why do we have an economy where the richest white people in the world, at the other end of that, is a teenage girl or boy thinking about suicide? Yep. How have we gotten here? Well, masks, everything. The same thing you were just talking about just a second ago. You know, it's the same idea of the governor of Florida putting people at risk, young people putting people at risk because they feel like they need to go and have a hurricane at a bar. It's just like this whole mask thing is just exhausting. You know, it's a big baby America that just has so selfish and homicidal and suicidal at the same time. That's what, you know, just like both.
Starting point is 00:49:32 And it's really quite disappointing. And it's such a small gesture of social solidarity. And in this case, you know, this company reminds me quite a bit of the reaction Jewel had. You know what I mean? As I said, and others. But it's just, it's the same, it's the same lack of accountability. And I admire you and I support you in your effort. And I will give you money. Also, I will give you money behind it. You and I are going to host a fundraiser at my place in Florida, Kara. I've already decided. Okay. All right. Okay. We'll do whatever you need, whatever you need. And I will
Starting point is 00:50:02 slap back at people who are giving you a hard time. The Jed Foundation. Check it out. Jed Foundation. Check it out. Jed Foundation. Scott, my admiration for you has risen 100%. 100%. It's gone from little to just a little. No, I like when you go into like this mode.
Starting point is 00:50:19 I like when you go in this mode. I like it a lot. I think it makes you a better person. It's a ton of virtue signaling. I'm just trying to be more attractive to people who are more successful than me. I don't care if it's virtue signaling. It's still right. It's still right.
Starting point is 00:50:27 It doesn't matter. Anyway, Scott, it's time to get out of here. I'll talk to you later this week. All right, Kara. What are you looking forward? What do you got going on? Oh, still in Vermont. Still in Vermont.
Starting point is 00:50:36 But I like it here. I like it here. I do. It's so beautiful. I went kayaking. I went biking. I've been going biking every day. Biking on bikes is harder than on Peloton, can I just tell you.
Starting point is 00:50:47 I'm in such bad shape. But I'm here, and then I'm going to go back to D.C. and get ready to be working. And having good internet access, actually, which is always a pleasure for me. But lots going on this week with my kids. I'm having a great time with them here. And Amanda is wonderful. And her family's house is very pretty. Anyway, so we will talk to you later this week.
Starting point is 00:51:12 There's lots of news, of course. Don't forget there's a story in the news if you're curious about it. If you want to hear our opinion on it, email us at pivot at voxmedia.com. We will talk about anything to be featured on the show. Scott, can you read us out? Today's show was produced by Rebecca Sinanis. Fernando Finete engineered this episode. Erica Anderson is Pivot's executive producer.
Starting point is 00:51:34 Thanks also to Drew Burrows. Father's Day. My father is 90. He was a frogman in the Royal Navy. He commuted to or came over to Canada on a steamship where he became a lifelong Maple Leafs fan. He's been married and divorced four times and he wears a mask. He swims every day and he takes a walk on the beach and he wears a mask. And I would ask all of us, let's give all our fathers the best Father's Day present and let's wear a mask. All right. I like it, Scott.
Starting point is 00:52:06 I like all the virtual signals that's going on here, but you're absolutely correct. Make sure you subscribe to the show on Apple Podcasts. If you're an Android user, check us out on Spotify or, frankly, wherever you listen to your podcasts. And wear a mask when you're doing it, okay? Just practice. That's right. If you liked our shows, please recommend it to a friend. Thanks for listening to Pivot from Vox Media.
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