Plain English with Derek Thompson - Who's Afraid of a Four-Day Work Week?
Episode Date: December 6, 20224 Day Week Global is a nonprofit organization that recently conducted a trial with 33 companies and 900 workers that replaced the typical five-day week with a four-day work week with no change in pay.... After the six-month trial ended, 97 percent of employees who responded said they didn’t want to go back to five days per week, and most employers rated the overall experience 9 out of 10. The pandemic showed us that so much about the way we work is an accident of history, solidified by familiarity and the passage of time. Maybe the office is where we should do all white-collar work. Or maybe that’s wrong. Maybe a two-day weekend is all people need to feel perfectly recharged. Or maybe that’s wrong. Maybe, in some cases, four is greater than five. Juliet Schor is an economist at Boston College and a lead researcher on the four-day work week trial. We talked about how work and the economy might be reorganized in her vision of a four-day work week, why even employers might appreciate an extra day off, and why Americans’ relationship to work, time, and well-being needs some kind of revolution. If you have questions, observations, or ideas for future episodes, email us at PlainEnglish@Spotify.com. You can find us on TikTok at www.tiktok.com/@plainenglish_ Host: Derek Thompson Guest: Juliet Schor Producer: Devon Manze Learn more about your ad choices. Visit podcastchoices.com/adchoices
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From Spotify and the Ringer Podcast Network, I'm Alyssa Boresnak.
You can listen to This Blue Up on Spotify or wherever you get your podcasts.
Today's episode is about a dream, a dream called the four-day work week.
One of the topics I write about most in my other gig at the Atlantic is the future of work and our relationship to work.
And a lot of these pieces, I think, could be summarized by the question, why do Americans work so damn much?
Why do so few Americans choose to use their wealth to buy more free time?
And one cut into this topic is a movement that believes we should all reduce the work week by one full day.
Four-day week Global is a non-profit organization, and it recently conducted a trial with 33 companies, 900 workers, mostly in the U.S., in Ireland, and the trial replaced the typical five-day week with a four-day work week with no change in pay.
Three days off, every week, same salary.
Nice gig.
And after the six-month trial ended, the researchers asked workers and bosses how it all went.
No shocker, 97% of employees who responded said they did not want to go back to five days per week.
But this part was more surprising.
Most employers rated the overall experience nine out of ten.
This is a particularly interesting moment to pause and think about all of our relationships, to work and to time.
COVID and the pandemic scrambled our relationship to work and time.
It stopped time, what seemed to, for months,
and showed how much work could be done asynchronously at any time from anywhere.
Today, many companies are still negotiating exactly how much they learned from the pandemic,
how they should take the best of the office and the best of remote
and create this slushy of hybrid work.
I think it's been a pretty difficult job.
But at the same time, we're in a period where some of the most,
influential and famous companies in America in tech and media are slashing their workforces.
Elon Musk says he wants to bring back 12-hour days and hardcore work as an ethos.
And so there lies this profound and fascinating tension between a movement that seeks to use technology
to liberate workers and a movement that sees technology as a means to keep us connected
to our jobs as long as we're conscious.
Now, when it comes to the four-day work week, I think there's an easy and a hard question here.
The easy question is, why aren't more companies thinking about reducing their work days?
I mean, the answer to that is that most of them are afraid that their workers will simply do less.
Their companies will simply accomplish less.
And to be honest, it's not an entirely unreasonable fear at all.
The more interesting question is something like, why are we so sure that the best way to organize the world
is a five-day work week.
What's so special about the number five?
The pandemic showed us that so much of the way we work
is an accident of history,
a quirk solidified by familiarity
and the passage of time.
Maybe the office is where we should do all the white-collar work,
or maybe that's wrong.
Maybe a two-day weekend is all people need
to feel perfectly recharged,
or maybe that's wrong.
maybe in some cases four is greater than five
Juliette Shore is an economist at Boston College
and a lead researcher on the four-day workweek trial
and in this episode we talk about how work in the economy
might be reorganized in her vision of a four-day work week
why even employers, why even bosses
might appreciate that extra day off
and why Americans' relationship to work and time and well-being
needs some kind of a revolution.
I'm Derek Thompson.
This is plain English.
Professor Shore, welcome to the podcast.
Great to be here.
Let's start with your four-day workweek trial.
33 companies, 900 workers,
mostly in the U.S. and Ireland.
I'm first very curious to know,
what kind of companies did you enlist in this trial?
Most of the companies are in, well, the biggest,
category is administration,
IT, and telecom. So the largest company is a
software company, but we had
professional services. We have non-profits.
We have design boutiques. We have
two manufacturing, one construction,
education, food. We have a restaurant chain.
One in healthcare, one in retail. So
we span the whole, you know, a lot of the
industrial classification, but it is skewed toward that sort of tech white-collar world.
It's really good to know that, because I think when some people look at a study like this or a trial
like this, they'll say, oh, the four-day workweek can only work for boutique design shops.
It can only work for GitHub and software developers. It can't work for a restaurant or a factory
or some other kind of company. And this trial really did.
span a lot of different industries.
So let's talk about the worker reaction.
Workers really seemed to like not working five days a week.
Those who went to four days per week said they were less stressed, less fatigued, less
insomnia, less burnout.
They had improvements in physical and mental health.
I read that you held their pay constant.
So did they work more hours a day or were they paid the same salary to work fewer hours?
nobody got a reduction in pay.
So they got five days of pay, four days of work, 32 hours.
So these were eight-hour days.
So it's not a compressed work day.
So that's the first thing.
So they basically got a 20% increase in pay for those 32 hours.
But let me back up on something else you said,
because I want to make something clear.
It's not that workers said they were less stressed or less burned.
out or in the sense of they did we didn't ask them at the end of the trial how did the trial affect
your stress we had a before and after methodology so before the trial began we asked about their
stress in the last four weeks at the end of the trial we asked about their stress so it's a
we did ask a few things about sort of retrospective at the end of the trial tell us you know how
you feel about x y and z but the the large majority of our results are you know you
using a much more robust methodology than that retrospective.
And we're really saying, we're analyzing how things are at point one and then at the end.
That's great. Thank you for that slight edit.
So you did this study with Boston College, people from University College, Dublin, Cambridge University,
on the worker side. We're going to get to the bosses in just a second. But on the workers,
Which of the conclusions actually surprised you?
Like you personally, someone who's written about work and overwork for decades?
What I was most surprised about the fact, most surprised about the fact is two things.
One is people did not take second jobs.
So they had those full day off, about half of them got Fridays off.
They're not trying to earn more money on that day off.
especially in the U.S., that surprised me.
Number two, we asked, we had a couple of questions that tried to measure work intensity
at the beginning and the end of the trial.
And we were concerned about that because the model that this trial followed is something
called the 180-100 model, 100% of the, 100% of the,
pay for 80% of the time, but you do 100% of the work. So one way to get that is speed up.
And that's not, you know, if that's all we're doing, speeding workers up, that that's not good.
So the idea behind the trial, and we could talk more about this, is that work is reorganized.
And low productivity activities are taken out and people figure out how to get as much, not out of those four days.
by getting rid of all the stuff that isn't adding value.
So, but who knew if that was really going to work?
I mean, we know it's worked in some individual companies,
but work intensity did not change.
At the end of the trial, when we asked people to assess their work intensity,
it was the same level of intensity that they registered before the trial started.
You found essentially the productivity went up by about,
20% people worked less, but the overall product at the end of the day was the same as it was
in the before time before this experiment happened. But it didn't necessarily make people more
frenetic. Their hair wasn't on fire, 20% more, they weren't working with 20% more intensity.
It suggests that something really important happened in the way that they organize their work.
Anecdotally, what can you tell me about how work was reorganized at some of these
companies in such a way that it allowed product or overall product to hold steady?
We had a couple of different ways that we tried to get at this. I mean, one was we looked at
revenue. For any company that had productivity metrics, we would take them, but they didn't
actually give them to us. So we had self-reports of productivity in which we asked people before and
after the trial, how is your current performance relative to your lifetime best?
And that went up pretty significantly.
So people felt they were a lot more productive.
We asked the companies how the trial affected productivity,
and they sit on a scale of 0 to 10 because you can't really, you know,
they scored it in a 7.7.
So they felt very happy about the productivity performance.
We looked at their revenue.
We had revenue increases.
over the period. But it's just a lot of people focus on productivity, the economists especially,
like what happened to the productivity? And, you know, part of what I would like to say is, I think for
the company's performance is probably the better metric. So are they performing well? Are they thriving?
Are they growing? You know, new hiring went up over the trial. So on all those metrics, good. And then you
ask, well, how did they do it? How are they able to maintain that performance? How did they do it?
So we, the companies went through two months of coaching and sort of mentoring, hearing from people
who've done this in their own companies, getting peer mentors to help them. And some of the,
the big things that we start with sort of the elephant in the room for a lot of these companies
is meetings. They have lots and lots of meetings, too many meetings, they go on too long,
too many people get invited to them. And there's research on that, interesting research on how
much time white callers and professionals especially spend in meetings. And so much of it is wasted.
So there's one company in our UK trial who put in a light system. They're in an open,
open plan office and everybody has a light at their desk.
And the light can be green, which says, I'm available to talk if you need to talk to me.
It can be yellow, which says, you can come and talk to me, but it needs to be important.
Or it can be red, and it's, don't you dare approach my desk.
I'm busy working on something.
And distractions are a big drag on productivity.
So that kind of a system or whatever they can do.
Some companies have like a quiet time,
certain hours of the day when people aren't talking to each other
and no meetings can be held and no distraction.
So there are a lot of ways to do it
and the companies figure out what works for them.
Some other things that are really important
is people move personal appointments to the off day.
So this comes up almost every time I talk,
to people, which is doctor's appointments, meetings with kids, you know, teachers or whatever,
shift them to that off day because many of the people in these trials are people who have the
freedom to be able to go out of the office for a couple of hours. Other things, more efficient
communication styles instead of phoning somebody, sending them an email or Slack or something
so you don't have the chit-chat.
And then honestly, I mean, they didn't talk about this too much.
I got some of this in conversations I've had with employees.
You know, the time that people waste doing things like shopping, playing games on the computer,
doom-scrolling, social media, whatever it is.
They're just doing less of it.
It's so interesting to think that the four-day work week,
is a forcing function in this way to help both bosses and workers recognize what it is.
It's a part of their day-to-day work process that isn't quite work, but isn't like not not work.
Like the ways that we trick ourselves into being productive when we're not productive,
like sitting in front of the computer and having one tab open to work but another tab is watching YouTube,
or calling a meeting because there's lots of time in the week to have lots of meetings,
when obviously it should be an email.
The classic cliche, that meeting should have been an email.
Well, you can have it as a meeting when there's a five-day work week and there's not that much time pressing you.
But when you've suddenly lobbed off Wednesday or Friday or whatever day it is that you're finally that you're taking off,
well, no, it has to be an email now in order to get everything done that week that has to be done.
I think that's one of the most interesting implications of this,
is that the four-day work week was not merely a means of giving workers more leisure to.
time, it was a forcing function for getting companies to, like, get their act together to actually
do work during the work day. I just want to make sure I have this right. Even though workers seem to be,
you know, I don't know what term to use here, you know, goofing off a little bit more and maybe
bosses were calling more, calling fewer unnecessary meetings. Burnout and stress during these
work days still didn't increase in this study? No. I mean, burnout is.
stress declined over the study for sure.
We did ask retrospectively what happened to the pace of work and the workload.
So looking back.
And there's a little bit of an increase there.
So more people said their pace of work went up and more people said their workload
went up than down.
But it doesn't jive with the before and after the questions when we ask them about
work intensity. So that's a puzzle. I think we're going to add some more questions on that to
try and get at it. But the point is that if workload, if work intensity went up, it was pretty subtle
because it didn't register in the before and after. It's also possible that people just kind of
adjusted to it in a way that didn't feel rushed them so they know they're working a little more
intensely, but it's not registering.
And, you know, because we ask the question, there's sort of different questions.
And so the questions that we ask that are the same before and after, no change.
I need to ask about bosses because I think it's going to be intuitive to most listeners that,
of course, workers like this experiment that got an extra day of the week to take off to
have a weekend, be with their kids, go to the doctor's office, et cetera.
It is surprising to me, most surprising to me, that bosses like this experience.
to, not because managers don't like a day off.
I'm sure managers love days off,
but rather that these people are directly responsible
for the bottom line return of companies.
And I would imagine that for a lot of companies,
if you lob off a day of the week,
revenue goes down, product goes down.
Specifically, what did the bosses in this study
say they liked most about the four-day workweek trial?
Here, let's, let me just raise something
that's important to understand about this trial, which is what economists call selection bias.
And that is, these trials are being done by companies who are interested in trying this out.
So these were all, and it's the top dogs.
It's the CEOs or the senior management who are making those decisions.
So they're already thinking, this could be good for my company.
Now, why are they thinking that, well, they may, you know, many reasons, some of it may just be their own personal experience, something they believe in.
They may see the fact that their employees have high levels of stress and burnout.
It was starting before the pandemic, but the pandemic just turbocharged stress and burnout and the four-day week sentiment.
The first company who came into the trial health-wise, they did it.
because they had a whole raft of resignations in June of 2021.
And then by August, they'd instituted a four-day week.
Some companies are also concerned.
They're concerned about retention, so that's the resignations, but also attracting people.
It's getting harder and harder for companies to attract.
And I think they just saw that in many of these workplaces, this opportunity for work reorganization really could work.
And they wanted to do something for the employees to,
they thought it would help with loyalty, productivity, et cetera.
And they were pretty much not one company that we've heard from.
And we've heard from 27 of the 33 about whether they're continuing.
Not one has decided not to continue.
So one is undecided.
One is leaning toward, I think seven are,
planning to, but they haven't made the final decision yet, and 18 are already definite.
I mean, some of them have to go to their boards and so forth. So, you know, the proofs in the
pudding there, which is that it worked for all of them. I'm thinking about the particular
kind of companies for whom the four-day work week would not be a great solution. So, and tell me
if you think that this list is wrong, for jobs like teacher or security guard, cash,
cashier, retail salesperson, it's harder to do five days of work in four days because these are
jobs I selected where you're paid for your presence. And presence can't be accelerated or made
efficient the same way that, say, you know, entering numbers into Excel can or working with a
design team in order to, you know, meet some spec can. Do you think that the four-day work week
broadly adopted, might open up inequalities between presence-based jobs where people just have to be
doing this thing for five days a week versus product-based jobs where work toward finishing some
project can be accelerated if workflow gets a little bit more efficient.
So I don't think that's the right way to think about it. It's easy to see how, let's just call them
low-intensity workplaces could benefit from this because they're the ones that have a lot of,
you know, like a lot of low-value stuff that can get squeezed out the white-collar jobs,
as you said. That's easy. But let's talk about high-intensity workplaces, like a teacher's job,
or I thought you were going to say health care, many people, that's the first thing they think about,
well, what about nurses and doctors? They're operating at a very fast pace. They're not going to that many
meetings. They're already stressed and burned out. There's no way. You want to put them,
increase their pace of work in those four days because they don't, they're like,
their work doesn't have a lot of wasted time. They're on the go. They need four days for a different
reason because they've got too high a pace of work. So the first group you could say low
intensity. These are like high intensity. And we're seeing stress and burnout, lots of people
leaving those professions where, you know, I'm thinking healthcare teachers, et cetera. It's too
intense. Four day week would help them because it would only be four days of intense.
They would be on what I call the 180-80 model, 100% pay, 80% time, 80% output. So we're not asking them
to make up all the output.
We've got to hire people for day five for them.
So that's going to be a cost.
How is that going to work for those workplaces?
Well, they're already losing a lot of money
because they're losing it in attrition.
They're losing it in the costs of hiring new people and training them.
They're losing it in the health care costs of a population,
a workforce that they're causing a lot of health problems with.
And we have one study, at least one from Sweden, which shows they did this with nurses.
They put them on a six-hour day.
They had to hire new people.
But by the time they factored in all of those cost savings, the additional cost wasn't much.
And then when you think of it from a social point of view, where some of these are very highly trained professionals,
society spend enormous resources training these doctors and nurses, and now that's all just going
down the drain. So it's socially very inefficient. So those are the two, those are the two,
that's that paradox. Eventually, so let's take your security guard and let me.
Can I just jump in? Let's take the school. I'm particularly curious about school. And I want to
rephrase, because if you misunderstood me, it's likely that a lot of other people misunderstood me.
I absolutely did not mean to suggest and do not think that teaching is mere presence, right?
Teaching is not mere babysitting, and frankly, even babysitting is not mere presence.
I'm saying, if you make fourth grade a four-day-a-week proposition, you say fourth grade
used to be five days a week, now Friday's off, no kids are in school on Friday who are in fourth grade.
you are now outsourcing two parents child care on Fridays.
That is a cost born by parents,
or it's born by some other organization that has to just make more money
and spend more money in order to pay new teachers
in order to take care of those fourth graders on Friday.
Is that wrong?
Okay, now you've gone to a totally different argument.
That's not anything about what you said.
You said, you know, you said,
presence-based and suddenly we're talking about, you know, child care and teachers,
four-day. So first of all, teachers could be on four-day schedules and kids could still be on
five-day schedules. Teachers could be on four-day schedules and we could find a way,
and we decide that students also would do better with the four-day week. I have no idea if that's
the case, but that's something we should investigate. And if that's the case, we could find
alternative activities for the fifth day or, you know, we could get a flexible system when
which parents who wanted to be with their kids on the fifth day could and parents who didn't
want to be. I mean, there's just many ways to go with that. So that's like venturing off into a
whole other world. That's fine. And maybe we don't need to go all the way down this particular
rabbit hole. But I do think that, I do think that and maybe I don't have the most sophisticated way
of thinking through this particular schema, there just is a difference. It seems to me that there's a
difference between a job like a boutique design shop where the product, as I'm calling it, is
entirely internal versus a job like teachers where a part of the job is presence with people.
And that if you change from a five-day work week to a four-day work week, we need some further
active reorganization in order to make up for the fact that we need someone else to take over
for that presence.
It might make myself a little bit more clear there.
I'm thinking about all this live, so I'm probably not saying this the most articulate way.
Totally fine.
So it's actually a much bigger issue than that, which is like any company that needs to be available to its customers,
company or organization that needs to be available to his customers on that fifth day, what do you do?
So the companies have done different things.
A lot of them have rotating days, so they stay open for five days.
And people just take off at different days.
Not everybody is closing up shop on Friday.
And they figure that out for themselves.
But what's interesting is, I'll say two things.
One is in some of the government offices where we've seen moves in this direction.
And the Nordic countries have done a lot on work time reduction, not four-day weeks yet, although they're starting.
But the Icelanders did a big series of experiments, which ended up being permanent over four years for shorter hours in a lot of their offices, motor vehicles and all the public offices across every type of public office.
So all the city employees and Reykivik government, national government employees too.
And all those different offices were able to make it work.
So there are different ways to do that one.
You might change your customer service hours.
We have a town in Massachusetts where I live that's gone to a four days of town services being available,
but they extended the hours on some of those days just to make it more convenient for people
to come outside of the nine to five Monday, Friday.
Here's an anecdote that I think helps with sort of seeing how expectations are changing
again, from Healthwise, that first company that joined our trial, I talked to someone in customer service,
and she told me that she was a little concerned when she was going to tell her biggest client
that she would no longer be available on Fridays. She said, except for emergencies or something.
And, you know, I think pre-pandemic, the response to that would have been,
well, how dare you say that? I have to have access to you five days a week. And the response from the
biggest client was, that's great. Good for you, girl. I want to move on to talk about the
relationship between Americans and work. This is a huge part of your research, a huge part of
your work and something that I've learned a lot from. I wonder whether you think American work
culture is moving at the moment toward or away from the plausibility of a four-day work week,
because there's some cross-currents here that I find very interesting. On the one hand, remote work
makes work more flexible in time,
which seems, at least in theory,
to make the four-day work week
more plausible for companies
that solve some of these work-we organization problems
you talked about.
In fact, Airbnb, I've spoken to the CEO,
whatever people at Airbnb, has found
that some of their more popular bookings
are now on Fridays, Mondays, and Tuesdays
because it's clear that more people
are taking either work occasions
or longer weekends,
between which time they pack in a four-day work week.
But there's also this economic slowdown
that's happening. And it's a tough time, I think, during an economic slowdown to experiment with
reducing work hours and industries that are facing a crunch. I think that companies become conservative
when they think that their bottom line is being tested by macro conditions. So I guess taking all of this
and everything that you know into account, do you think this is a particularly fertile time for
Americans to experiment with the four-day work week? Or do you think this is a particularly risky time for
these kind of experiments? I think we're definitely evolving toward a four-day work week. I think we're definitely evolving
toward a four-day week. And as you say, the pandemic was key to this. What one CEO said to me was
with remote work, we learned we could trust where our workers work and now we're trusting how much
time they work. We were already seeing evolution in things like what's been going on in
summers where many employers are giving Friday early, really early and closing on Friday or
Fridays off.
More and more employers are giving every other Friday off.
That's become a more popular thing.
There was a wonderful piece in the New York Times.
I don't know if it was in style, but it was about Friday in lower Manhattan and how so many,
first of all, there's a lot of no meetings, no meetings on Fridays.
And part of what happens then is, you know, that people actually don't spend the whole day working
because people, you know, they're not having to be accountable.
And this idea that Friday, more and more parties were being scheduled on Fridays and
social events because people were just taking it.
You know, people are just walking with their feet.
I spoke to a bar instructor.
It's a kind of exercise routine who told me that she has many more clients who come in on the Friday morning than the Tuesday morning class.
And they come in and they say, oh, I'm working from home today.
But actually, you know, they're going to bar class.
So it's, you know, it's kind of happening.
Of course, that's the people who can do that are people who have the kind of privilege.
in their jobs that they actually can control their time and so forth.
So I think we're moving in this direction.
And there are sort of big structural changes in social conditions that are pushing us here,
which is that we have many more dual earner households,
and we have many more single-parented households,
and a two-day weekend is just not enough for them.
And we're sort of bursting at the seams in that.
But the question of a recession or a downturn, first of all, we're not there at the moment.
We're not in an economic slowdown.
We may be, we may get into one, that's still a question.
That will always make things like this more difficult, in part because one of the things that's fueling interest in this is the difficulties that companies are having filling positions.
And so this is becoming a, you know, this is a perk that attracts people.
And this is one of the things anecdotally we heard from companies who participated is that they went from pre-trial having, you know, people were not applying to during, once the trials started and they had the four-day week, they were able to hire.
So labor market conditions certainly matter.
But we've got these, you know, we've got a lot of people moving out of the labor force in the
United States. You have the demographic trends. You have long COVID. You've got the values changes
that the pandemic brought. So I think it's not going to be so easy for employers to just, you know,
try and crank it up if we do have a recession. There's a bigger, more existential question
lurking behind this conversation, which is how much time we should be dedicating to work.
when you take the historical view,
we had a five-day work week
50, 60, 70 years ago.
We are much, much, much,
much more productive than we were 50, 60, 70 years ago.
And yet most people with full-time jobs
still work five days a week.
Hours work per year have gone down
for most developed countries,
but the five-day work week is still there.
And this gets us to a deeper point
about the role that work plays in America specifically.
Americans work a lot.
We work more than basically
any of our Western peers. We work more than almost any similarly rich country in the world.
I've read in one place that reducing American working hours to the levels in Norway or Denmark
would basically amount to giving American workers two months of extra vacation every year.
Why do you think Americans have this unique relationship to work?
Let's start at the early 20th century, because there's a, there's a,
current of thought that said, oh, we're just a workaholic nation. You know, Japan, they're a workaholic
nation. And I think that really misses what has happened. Number one, we were the very first country
to have substantial work time reduction, the first for the six day week, the first for the five day
week. So we were the leaders in work time reduction for four decades. That started to change
after the Second World War. And it changed for a couple of reasons. One had to do with
the fact that it's an accident,
the fact that health benefits are paid by the employer,
which gives employers an incentive for long hours of work,
so they want to hire fewer people,
so they pay fewer health benefits.
If we had, you know, if health benefits were paid,
we're not, and that, the accident is that they started doing that
when there were wage and price controls during the Second World War.
So it's just totally,
a bad, a bad accident of history.
So that's the first thing.
The second is that we ended up with weaker and more conservative unions.
And unions have been for decades at the forefront of work time reduction.
So I don't think it's deep and I don't think it's cultural.
I think it has to do with economic incentives.
And we also had a lot more people on salary jobs earlier than many of these other countries
that we're comparing ourselves to
and where we have much higher hours of work.
You asked how much should we work?
Can I pause you there?
So I buy the story about employer-sponsored health care benefits.
I buy the story about weak labor laws.
I buy the story that a lot of this has to do with,
as you put it, quirks of history that happened around
and just after the Second World War.
I also think there might be something cultural.
And sometimes culture is just like this word that's waved about that's just like, oh, well, if we can't
explain it with any other story, we just say it's culture. But one of the more unusual phenomena of work
in the 21st century to me is that higher educated workers, college educated workers,
have grown their working hours, even more than the middle class and lower class. It's as if,
and I've written this in a piece for the Atlantic, it's as if for a lot of the college-educated
maybe secular elite, work has come to play a religious-like role in their lives.
And these people who do not necessarily have to get into a further rat race for work or status
or money nonetheless seem to be working more decade over decade.
Now, this particular story, I want to be clear, is a story about the elite.
I'm not trying to tell a story about all of America.
This is a story about the college-educated elite.
But the fact that you do have this phenomenon that I've called workism at the tippy top of the U.S.
And that it is a modern weirdness.
It's only started happening in the last few decades.
Does seem to suggest that there's something else going on that isn't just about employer-sponsored benefits or labor laws,
as much as that might be a story that explains a lot of other things that are happening here.
Yes, there's more going on.
So your story, I would also push back on the idea that that's primarily
culture. What I think has happened is that a culture of workism, to use your term, has developed as a
result of something else. So what is that something else that was happening in those high-educated
professional arenas? What happened with those is that you got much more competition for those jobs.
Those jobs used to be reserved for white men, primarily from the Waspoli, but, you know, white men.
And by the way, in the good old days when they were sliding into those, they were not working hard.
They were their three martini lunches and, you know, whether it's publishing or banking or whatever we're talking about,
they had cushy lives and they just slid right into those jobs almost, you know, as a birthright.
suddenly that starts to change beginning with the feminist movement and and you know so beginning
sort of the 1980s and on you get more and more competition and those jobs have gotten ultra competitive
and working hours became and this happened at the firm level they became part of how how people
showed their value to the firm why for what we were reasons we were talking about earlier you can't
figure out what the productivity is for a lot of these jobs. And so it's a FaceTime system.
And, you know, if you're working all the time, you develop a culture around it.
There's one other thing that's important here that I neglected to mention. So I was thinking
about the earlier period, but it's something that really starts to play in in exactly this period,
these later decades that you're talking about. And that's inequality. And we have numerous studies
showing that growing inequality or higher inequality leads to longer work hours. And that's across
the spectrum. And you can see it. So you can see it in what we've just been talking about,
the people at the top trying to maintain that position, because it's gotten so much worse to
not win. And the people at the bottom, whose hourly workers, whose wages are declining,
who have to work more hours in order to keep up. So I,
You know, this is maybe my bias.
I'm an economist by training.
I see really strong economic forces at work here.
I don't think there are cultural forces that come to align with it,
but I just don't see it as primarily cultural.
That's a really interesting explanation.
I'm a huge fan of a book that you wrote in the 1990s called The Overworked American,
and there is a point in there that I actually want to talk to you about,
because after I read that book, it's a point that has kind of haunted me ever since I've read it.
And I've resurfaced the point in a bunch of different articles about Americans' relationship with work and time and technology.
I do think this is mind-blowing.
So you write that in 1900, you point out, the average American house had no electricity, no modern plumbing, no air conditioning, refrigerators, freezers, irons, vacuum cleaners.
It was, you know, technologically bereft, modernly speaking.
And over the next 60 years, all of this stuff came online that made every part of housework
easier.
It made food prep faster.
It made cleanup faster.
Refrigerators alone meant that housewives and the help didn't have to worry about buying
fresh food every other day.
And these inventions and innovations could have, you could argue, they should have saved
hours of labor.
But according to the best data available.
the average housewife in 1900 worked 50 hours a week.
The average housewife in 1940 worked 51 hours a week.
The average housewife in 1960 worked 53 hours a week.
All of this technology came online.
All this theoretically labor-saving technology came online,
and it did not save labor.
And this presents just such an interesting question
about the relationship between technology, economics, and culture.
I would love for you to pick up the story there and explain why you think this paradoxical thing
happened. Yeah, it is fascinating. And this does relate to your question about how much should we work.
You know, almost 100 years ago, Keynes wrote his famous essay, Economic Possibilities for Our
Grandchildren, in which he saw the tremendous technological change that was going on in factories,
basically. Incredible leaps and bounds in how much human labor it
took to make manufactured goods.
And he said, you know, 100 years from now, if things continue like this, we could be,
we could have a 15-hour work week, 15 hours.
Now, what that means is that over that time, we would have traded, you know,
much more of our productivity for free time than we did instead of just making more and
and more and more and more and more.
Now, in the house, with the house workers, domestic labor, it was, we were, they, the,
those women were making more and more and more in a certain sense.
The standards of cleanliness went up.
The things they were doing went up.
The standards of cooking and all this kind of stuff.
So the work expanded to fill the available time.
That's like maybe the popular aphorism for this.
There was no incentive to save their labor for women.
And by the way, one other piece of this,
which is, I think, really important that has never gotten the attention it deserves,
is because that women's labor was free, because they weren't going, these were full-time housewives.
They were culturally prevented from going into the labor force once they were married.
There was a big gender bias in technological change.
So you got much more rapid technological change in men's work than you did in women's work.
I mean, it still drives me crazy some of the labor intensity of a lot of housework today.
whether it's dusting.
Like, why haven't they figured something else
so we don't have to dust?
I know you have the rumbas now.
That's like, finally,
there's like self-revelled vacuums.
I don't know how well they work.
But you know what I'm saying.
Like, we're still cleaning toilets by hand.
So that's also a part of it,
which is we got the,
we did get a lot of technological change,
but not nearly as much as we should have.
So women's labor does go down
when they go into the workforce.
And the model that I estimated at that time
found that for every additional hour in the paid labor,
a woman reduced her hours at home by half an hour.
But you can see that does lead to overall a big increase in work hours.
We need to take more of our technological progress
in the form of shorter hours of work.
There's just no doubt about it.
We need that for climate reasons.
I've done a lot of work showing the association
between working hours and carbon emissions,
shorter working hours, shorter carbon emissions.
I think it's going to have to be a necessary part of a climate solution.
But those factors that we talked about, inequality, health care,
the incentives at the firm level,
those things have all conspired in America
to keep us on this sort of high hours path,
even as all these other countries that we used to be,
you know, work less than have now,
greatly surpassed us in terms of time off the job.
I think someone might wonder, you know, why end here?
Like, what does the invention of the refrigerator have to do with the 2022 trial on the
four-day work week?
But you put it very well.
We need to use more of our technological progress to work less.
And it is up to us how we use the technologies that we invent.
You know, I think about this a lot with the rise of totally different subject.
these chat GPT, the chat AI program from OpenAI.
This is a device that can be used for evil, it can use for wonder, but fundamentally, it's
coming from people, and it's up to people how it's used.
And I feel like too often, especially in the 20th century, we use technology that came online
in order to reify social inequalities rather than to fix them.
And we can always make different choices.
These are political and policy choices, and we can choose differently.
So I'm very grateful that you're shaking things up and thinking about ways that we can make extremely different policy and political choices at the firm level and maybe eventually at the national level.
But we will see.
Professor Shore, thank you so much for speaking to me, and we'll have you back very soon.
It's been a pleasure.
Thank you.
Thank you for listening.
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