Prof G Markets - Will This $11B AI Startup Disrupt Big Law?

Episode Date: May 3, 2026

Ed Elson speaks with Gabe Pereyra, President and co-founder of Harvey, a legal AI startup. They break down what AI can realistically automate in law, how quickly that shift could happen, and what’s ...likely to slow adoption. They also discuss how Harvey has built trust with major firms despite being a young company. Learn more about your ad choices. Visit podcastchoices.com/adchoices

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Starting point is 00:01:08 In communities across Canada, hourly Amazon employees can grow their skills and their paycheck by enrolling in free skills training programs for in-demand fields. Learn more at aboutamazon.ca. Welcome to the ProfG Markets Founder Series. I'm Ed Elson. Since the start of 2026, investors have been asking one big question. How much of the economy will AI disrupt? We've already seen the fallout in software where waves of Saspocalypse sell-offs wiped out hundreds of billions in market value,
Starting point is 00:01:50 but that may just be the beginning. Now, attention is shifting to the legal industry, a trillion-dollar market built on manual, time-intensive work like document review, due diligence, and compliance, exactly the kind of workflows that AI was built. to transform. Well, my next guest saw that as an opportunity. In 2022, he built an AI company designed to streamline legal work at scale. Now the question is, can it actually disrupt one of the world's most archaic industries? Well, with over a billion dollars raised, an $11 billion
Starting point is 00:02:24 valuation and adoption in over 60 countries, it's well on its way to doing just that. This is my conversation with Gabe Pereira, co-founder and president of Harvey. Gabe, welcome to the show. Thank you so much for joining me. So much to get into here. I guess maybe lay out for listeners, what actually is Harvey and how did this company get started? Thanks so much for having me. I would think of the problem that we're solving with Harvey is how do we help large law firms and their clients, which are large enterprises, and increasingly all law firms and all companies, go through exactly the transition that you talked about. So when we started the company four years ago, we built, I think, what most companies built of some form of co-pilot for a professional
Starting point is 00:03:17 cursor and cognition built this for programming. We built this for legal. And I think what you're starting to see the shift as these models get better and better is you need to start thinking not just about the productivity of individuals, but the productivity of entire organizations and what is the infrastructure that they need to be able for the entire firm to operate effectively. And so that's a lot of what we're building at Harvey. When did you come up with this
Starting point is 00:03:45 and how did you realize that this was going to be a huge opportunity? Yeah, we started the company summer of 2022. I was at Meta on their large language model team, GP3 had just come out. I had been doing AI research for about 10 years before that. And so even in 2014, I think I was at Google Brain, then DeepMind. A lot of people in that community had the belief that we would figure out a way to build these systems. I don't think the path was super clear. I think we're kind of still being surprised by the way it's going. But there was just, like I had this strong belief of we will be able to build super intelligence, AGI, things like this.
Starting point is 00:04:25 And I think when you do a lot of that research, you're constantly thinking about what problems are the models good at, what problems are the models not good at. And in 2022, my roommate was Winston, who's now the CEO of Harvey. He was a lawyer at O'Melveney. And I'd been brainstorming startup ideas as I saw these language models get better. And one day, he kind of showed me the work he was doing in the workflows. And that was kind of the light bulb moment where at the time, GPD3 couldn't do that work. But it was very clear they're. keep getting better. And that felt like one of the big industries that would just be a very clear application of this technology. It does seem as though legal work is basically ground zero for AI, or at least that seems to be the way people view it at this point. I mean, what we've seen is that AI appears to be able to do all of the grunt work of the white collar jobs. That is kind of like
Starting point is 00:05:18 the starting point of what AI can do. And it does seem as though law is a exactly that. Just for those who maybe don't understand how law firms work and what kinds of work they're actually doing, could you tell us a little bit about the legal industry, what are the workflows of a lawyer, what kinds of things could AI potentially automate in that business? I think when most people think of law, they think of consumer law, and so I need to review a lease or, you know, I need kind of look at one document, and the models are obviously great that and I think to a large extent the base models can do that and then there's kind of corporate legal work and particularly big law which is the massive law firms and you can think of the work
Starting point is 00:06:06 they're doing is the highly specialized legal work where you need these incredibly talented very specialized partners and I think kind of the two best examples of this are you're doing a massive merger right or an acquisition you want to go buy a company for $10 billion dollars 50 billion dollars like you need the highest tier partner to advise you how to structure that transaction, or you're doing about the company litigation, right, like a big antitrust or something like this. And the way that I would think of the workflows of all these firms is these projects take thousands, they can take tens of thousands of hours, teams of associates. And the big challenge is, for example, when you're going to buy a company,
Starting point is 00:06:47 you need to go understand all of the contracts in that company, all of the things that are going to happen when those contracts change because of the merger or the acquisition, all of the legislation around it. And then there is also all of the negotiation dynamics, right? It's a semi-adversarial or it could be an adversarial process. Same on litigation. And so to your earlier point of, I think when language models came out, legal was kind of this great application, where typically your workflows as an associate is you're getting emails from senior associates, or partners, and they're just giving you tons of tasks, go research this, how do I write risk factors for this document? And what these associates are incredible at is they can just absorb these tasks,
Starting point is 00:07:31 they know how to go use all these tools and solve all these problems. And that's kind of what you're seeing these agents starting to get better and better at. The part that I think is so difficult about these legal workflows and similar to programming is the boundaries between the tasks are super blurry. And so it's not easy to go to a law firm or go to a programmer and say, hey, the coding models or the legal models can do this and humans can do this. Like the boundaries are very blurred and the work is so complex that a lot of the challenge we're working with law firms is how do you rethink your workflows and what humans and agents should be doing when you're working on these large projects?
Starting point is 00:08:08 When you talk about those boundaries, it's an interesting point, the boundaries are blurier? Are you saying the boundary between what AI is best at versus what humans are best at, that it's hard to draw a distinction between those two things? I think it's both that, but also the distinction of even what do you delegate to humans. When you're doing a merger, you kind of have a pyramid, right? You have like a senior partner, some junior partners, senior associates, junior associates. There isn't like a concrete rule of when I'm doing a merger, this task goes to this associate. And there isn't even a concrete rule of what defines a task, right? Because it's all text-based. And so it's a partner just saying, I need you to figure out XYZ. And that could be something super simple, like go look up this one
Starting point is 00:08:52 case and tell me who is the other party in it. Or it could be something super complex that is like, go write the first draft of the merger agreement, right? But even that mapping, and this is kind of what you see with Chatchip-T, where when we started the company, people would be like, what does your product do? And it's kind of the same as asking people, what do you do with Chachyptu? It's like everything, but it's really hard to define why you do something one way. And this is exactly what makes the transformation so difficult. Because to your point, given this kind of such an open natural language shape, how do you start defining the boundaries of this is what models are good at? Because it depends how you prompt it. It depends which model you're using. It depends on the agent harness.
Starting point is 00:09:37 And so there's just this massive challenge of how do you organize all this work in this new way, given the models can do some stuff, but they make mistakes in ways that aren't intuitive. And so it is just this huge change management problem and like up-leveling problem for not just legal, like all these industries. Like you're seeing the same thing in programming right now. Yeah, it does seem as though the great thing. What ChatGBTBT enabled us to do is ask questions that are actually blurrier. And that cannot be answered in binary, that cannot be answered.
Starting point is 00:10:11 I mean, it used to be that you had to spend a long time trying to phrase your question for Google search very, very specifically. And then what was kind of remarkable and liberating about large language models is that you could be a little bit more blurry and rough, and it would be willing to go to those more ambiguous places and try to come up with more creative answers to more complicated questions. So on the one hand, I kind of think, well, that's exactly the strength of AI. So maybe this is exactly the place where AI should thrive. But then at the same time, you're also pointing out like there are places where it still gets confused. I mean, large management work is still actually very complicated, and it's a lot more complicated in a large organization versus when you're just operating as a single individual trying to figure out questions on your own time.
Starting point is 00:11:00 I just want to point out for people who might be listening. Because, I mean, there are AI startups for everything now. And I'm sure there are probably hundreds of legal AI companies that are trying to eat your lunch at the moment, trying to compete. I would just note for people, I mean, from my understanding of the AI industry, Harvey is the number one AI company in law right now. You guys hit $19 million in ARR in January. That's the most recent number we have if you want to update it. go ahead, that was nearly double what it was five months earlier. So you guys are growing incredibly quickly. You are partnering with basically all of the biggest corporate law firms.
Starting point is 00:11:47 You guys are kind of spearheading this transition. I guess the question then becomes, when you went to these law firms and you said, we can do what you guys do with computers, what did they say? Were they excited about that? Were they scared by that? I mean, how did these big corporate law firms react when you went up to them and made the pitch? So, I mean, the pitch is definitely not we can do what you can do with computers, but I think what helped early on was we found kind of certain partners or innovation leaders that AI isn't new to law firms. They had been using things like TAR and other kind of AI technologies to do parts of legal work. I think this was just such a large step change. But early on, for example, our first client was A&O and David Wakeling there when we
Starting point is 00:12:42 showed him kind of, we got early access to GPD4 and we built a product around that and showed that to him. He just had this light, the same light bulb moment we had where he's like, oh, this is going to change how we do work. And I think a lot of our pitch to law firms has been, there will be parts of the the work you do that these models will do the same way now when you do discovery you use tar and use contract attorneys and you don't use associates so that's going to happen but there is also going to be a lot of work these law firms do that these models aren't going to do right like i don't see a world in the next 10 years where you're doing a large merger or a large litigation and it's fully automated right both for technology reasons but also for regulatory insurance all these reasons and so a lot of
Starting point is 00:13:28 the problem we want to work with law firms to help solve is what is the future of their business model going to look like, right? Because there are parts of this technology where you are selling expertise on an hourly basis. Like, there are parts of this that it will be complicated to figure out. There are new ways to collaborate with your clients. And so there's just going to be all these questions that this technology is going to raise for law firms, for all professional service providers, for most companies. And so I think a lot of the pitch is just we want to be your partner and help you think through this entire transformation, not just the technology. What you're essentially saying is, you know, what we can do is powerful, but not that powerful
Starting point is 00:14:09 to the point where we're going to automate everything and basically eliminate all of these jobs. And you mentioned that there are technological constraints, regulatory constraints, and also insurance constraints such that you couldn't just automate a big, complicated legal contract with your product and with AI. At the same time, though, someone like Dario Amaday, who is leading the frontier of large language models over Anthropic, is also saying that we could see roughly half of white-collar jobs wiped out over the next several years. And so there is this tension where it's like, you know, on the one hand, a lot of people in AI would say might make the case that actually, no, you can do that. And I think a lot of
Starting point is 00:14:55 of people maybe listen to what you're saying now and they might be thinking you're trying to tell us that it's not going to be that bad so that maybe we could people would be less afraid of your technology, less afraid of your product, maybe root for your product a little bit more. So I guess to press on that, what exactly are those constraints? Like why couldn't you do this all with AI? I think the biggest is just the change management. So to be very clear, I think the technology is good enough now that it's like maybe the timelines Dario is talking about. Like I roughly agree with those, but I think it's going to be close. It's going to be somewhere between what he's saying and like self-driving cars, where it's
Starting point is 00:15:39 like self-driving cars are better than most humans at driving, yet there's zero percent of the cars on the road. And they've been better than humans at driving for five years, right? It's like it's clearly harder to roll out something like self-driving cars than this digital technology, but from the law firms we work with and the large enterprises we work with, I guess I'm still skeptical that like in a year or two, if you're working with like a large regulated bank, right? It's just like, I don't see a world where you just deploy these code models across the entire bank and say, like, the regulatory agencies just won't let you do this. And so I think there's
Starting point is 00:16:22 going to be challenges like that. I think it's not clear to me how it plays out in terms of like a lot of these arguments you could have made with computers and with the internet. And it's like there was a huge class of jobs like like brands and all these things. And it's like, oh, now you don't need this. And I think with like a lot of the legal work that gets done, there is stuff that is just not digital. Right. And so like from a capability perspective, I think I'm actually like I did it. I did it. I research, I'm pretty aligned with like Dario and like the way these things are going. And I think to me, the biggest thing that I see in the legal industry is people don't think this is going to be as serious or it's going to happen as fast as it is happening. Because we're seeing this happening
Starting point is 00:17:08 in engineering right now. Right. Like these models are getting so good at programming that they are better than most human engineers. Right. And to me, it's like there's no clear research blocker that that's not going to continue. And it's going to keep speeding up because I think that research path is pretty clear. And then a lot of what we're doing is how do we take those models that are really good at programming and like translate them into legal. And so I do think we will build systems that have the capability of like automating large parts, most parts of transactions. My point is just there's parts of that that are not technical problems, right? Like if you think of a negotiation, there is a part of a negotiation that has nothing, it doesn't matter how smart you are or how technical you are, right?
Starting point is 00:17:52 It's like, it is a human to human thing. And it's like when you meet the GCs of a lot of these large companies, it's like when is the GC of a large private equity firm that is raising a $20 billion fund going to be comfortable with AI automating that entire fund, right? It's like the downside's so big, it's just not worth it. Right? It's like, okay, maybe you can do that 30% cheaper, but the cost of a mistake is like that fund is structured incorrectly. And now I just lost $2 billion. It's like, I'll just have one of these law firms do it and I'll have the partner review it, but hopefully they use AI for parts of it. And so I think there's just enough structural things where I think a lot of people think about legal as, can you review this contract? If you can do that, then we've reached
Starting point is 00:18:38 automation. But like what these large law firms are doing and what these complicated regulatory industries are dealing with is so much more complicated than just purely like a capability's intelligence problem. And so I think there will be things like that that this is definitely going to happen on some timeline. I just don't think it's like in the next two years. We'll be right back. It's all about you. And when you fly with Virgin Atlantic in their upper class cabin, they take the VIP treatment to the next level. With a private wing to check in and your own security channel at London Heathrow, you can glide from your car to their Clubhouse, a destination in its own right in 10 minutes or less. On board, you can treat yourself
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Starting point is 00:20:43 We're back with Gabe Pereira. I think the autonomous vehicle comparison, the analogy, is a good one, because it's true. It's like self-driving calls are technically better than humans at driving right now, or at least certain technologies will go with Waymo, for example. But at the same time, whenever there is an accident, it seems to be far more abrasive and scary and more concerning than when we see an accident,
Starting point is 00:21:14 which happens at higher rates among the human population. And it sounds like maybe what you're describing is the same system where, I mean, you mentioned like a GC, one of the main roles of that job, one of the main responsibilities, is negotiation. Would you really let an AI do that for you? I would argue maybe you would. Maybe it might be possible that actually the AI is better at negotiating.
Starting point is 00:21:41 But it sounds like what you're saying is that if the AI were to make a mistake and if it were to eviscerate however many millions of dollars for the firm, that would be more difficult and more concerning and more of a problem than if a human being were to make a mistake. and therefore we might be slower to roll this out than a lot of people think. Am I getting that right? Yeah, I think it's like the accountability is one piece. I think the other thing is like, so to me the argument against why this goes faster than
Starting point is 00:22:17 self-driving cars is like the obvious, you know, beyond regulatory for self-driving cars, it's just you need to build all these cars and it's like it's hard to get all of them on the road. And so this will go faster because it's digital and you don't have that restriction. Yeah. I think to me the biggest challenge is actually just how correlated all of the risk of adopting this technology all at once is. Like if you think of what's so nice about self-driving cars is even for people not working in AI, it's quite intuitive what a self-driving car is. Right. Like you're just like, this drives, it didn't crash.
Starting point is 00:22:51 I can kind of evaluate it. Accidents per mile makes a ton of sense. But now if you think of a bank, for example, adopting this technology, these agents, not just in legal, across the entire bank at the scale you would need to do the disruption you're talking about, you're taking on all of this correlated risk on this technology that makes mistakes in ways that isn't intuitive. And it's like company destroying if you take this risk incorrectly, right? And the same reason that self-driving cars freak people out, it's because they make, they cause accidents in ways that you don't anticipate because your life
Starting point is 00:23:31 As a human driver, I wouldn't make that mistake, even if statistically it's safer. And I think there's just going to be so many variations of that, where all of the second order effects and things like this. And if you think of legal, this is like the underpinning of our entire society. And it's just like, does anyone understand the entire legal system and all the implications well enough? But if you just automated this whole thing in the next two years, we'd be like, that's going to go well. It's like, it's just too complicated. And so to your point, will NDAs be fully automated in a
Starting point is 00:24:07 year or two? Definitely. Will merger agreements for multi-billion dollar mergers? Like, I would be skeptical of that. And I think that's also the hard part of legal is there's just such a massive spectrum, right? And like, that's a lot of what we're helping law firms and enterprises figure out, where it's like, you want to roll this out slowly, you want to start using it on the low risk use cases so you can build this mental model. You want to find pieces of the higher risk that you can take out, but it's not this super intuitive, just like, here's a bunch of legal agents, all your problems are solved. Like, it's the same way if you hired a thousand lawyers and you'd never run a law firm, you're like, I don't know how to manage them. And I think that's the big challenge everyone's
Starting point is 00:24:48 facing. It does seem a huge problem for AI that AI does make mistakes and it still seems to make mistakes like relatively frequently. And on top of that, your point about an NDA versus a multi-billion dollar merger agreement. Humans make mistakes too, but at least you can tell a human, hey, you cannot fuck this up. You better get this right because there's billions of dollars on the line.
Starting point is 00:25:13 And if you don't get it right, you're fired, or maybe you're going to get into some legal trouble. I mean, you can really explain to a human the stakes of the problem and have some more assurance that they're not going to make the mistake. It seems like you can't really do that with AI at the moment. That's one of the biggest values
Starting point is 00:25:29 that I think people underappreciate of law firm partners. Right? It's like at the end of the day when you're doing one of these litigations or one of these mergers, there is like a single human being that has spent the past 20 years of their life doing all these similar transactions and being held accountable to that. And they're willing to bet their entire career that they're going to do that correctly. And it's like that is a level of trust that I think we will get there with these systems, right? it's like the stock market runs on like an automated financial system that like we now all trust.
Starting point is 00:26:00 And so there's ways to get there. I just think there are a lot of problems we need to figure out to get there. Just in terms of where you're at for the company right now, you started the company a few years ago. You're now up to an $11 billion valuation, nearly $200 million in annualized revenue. What are you seeing in terms of adoption on on the front lines of these legal firms? I mean, how are they actually integrating it? And you mentioned earlier that, you know, for people within the legal industry, they don't think it's going to, like, massively disrupt the industry in the same way that people from the outside might.
Starting point is 00:26:39 So talk a little bit about the adoption so far. To clarify the last point, I think most law firms and in-house legal teams now think this is going to change the industry a lot. I think my point is just with the – in the past couple months, the jump we've seen coding models, I think most of the world is still underestimating how much this is going to change everything. Like, I think everyone has somewhat gotten comfortable with what GPD4, GPD5, this like caliber of models means. I don't think most people have baked in what this next capability jump, which I think is equivalent to like GPD3 to GPD4. And so in terms of
Starting point is 00:27:19 adoption, most law firms we work with now, or all law firms are like, we need to adopt this. And I would say where most law firms are at is every one of my lawyers needs to be using this technology individually. There are a lot of law firms that are thinking about, here is how I need to change entire practice areas, like the workflows of a client matter that I'm doing with an entire team. And so starting to think about, okay, here's the parts of a merger that I'm just going to delegate to AI. And then I would say there is a decent number of firms that are then looking at the different ways they collaborate with their clients and price that work. And so I would say the industry is definitely like moving in the right direction. People are starting to think about this.
Starting point is 00:28:06 And then their clients are also starting to look at this. So I think one thing that will be interesting is like most large enterprises have large internal legal teams and then also work with their law firms. And there's obviously like a blurred line between which work stays internal and stays external, and there will be this healthy tension of enterprises thinking about this is the work that I should do myself as these models get better, versus this is the very specialized work that I want these outside law firms to do. I just want to clarify your position on this, because it sounded a little bit different from what you said earlier. I thought earlier you were saying, within the law the legal world, and we were talking in the context of job destruction, within the legal world,
Starting point is 00:28:47 it seems that lawyers, I mean, so from the outside, when I look at what's happening, I'm like, oh, this AI thing is going to completely transform the legal industry and it's going to destroy a lot of jobs. Destroy is a harsh word, but it's going to remove the need for a lot of jobs. And it sounded like you were saying, well, actually within the legal industry, when we look at what's happened so far, people in law are less worried about that than you might be. But I'm also hearing at the same time that you're pointing out, capabilities of these new models. We've just seen what happened with Anthropics' new model, Claude Mythos, which is just, I mean, eviscerating stocks across the board, and you're saying, yeah,
Starting point is 00:29:28 people aren't seeing how much, how transformative this is really going to be. So I guess my question is, like, where do you really stand on this? Do you think that we are overestimating the impact or underestimating the impact, specifically when it comes to law? If we go to the extreme, do I think 50% of these jobs will go away in the next two years? Like, I would say that's too extreme. And then I would say, where are law firms right now? I would say most of them are underestimating to your point of how good this technology is going to get. And then I think there is, from a purely capabilities perspective, I think these models are like exactly what you're talking about of like mythos, these coding models are incredibly powerful.
Starting point is 00:30:12 I think there is a lag of the effort to productionize that in a way that these law firms can use. And so I think part of the capability gap you're seeing right now is like the reason programming is happening so fast is there's basically no implementation costs. Right. Like anytime a new model comes out, I can just go in terminal and I can be like, oh, Codex 5.4, extra high fast. Let me just use that in swap models and I can use it on my entire code base. and it's very easy to like absorb all the new capabilities. The lag we're seeing with law firms is you can't use desktop products, right? Like if I'm working at a law firm, I'm working on an internal investigation for Goldman Sachs.
Starting point is 00:30:56 I'm not allowed to download that data onto my desktop and use a code model on it. Right. And so even though there is, to your point, this massive capability jump, I think there is still a lag to deploy this technology into a law firm and enterprise. A lot of what we're building now is all of the security and things that you need to be able to use all of these capabilities in like a controlled way. Or just like a simple example, there's all these examples of use the code model and you're like, hey, can you change this song on Spotify? And it's like, oh, I don't have an API. I just like went on your desktop and wrote this Apple script to like get around these restrictions, right? But if you're doing that for like a sensitive merger that's not public and it's like, whoops, emailed this to the wrong person.
Starting point is 00:31:41 I think there's all these things that you need to do to constrain it. And so I think that will slow this down a bit. But to your point, like from a purely capabilities perspective, like, yeah, these models are like senior associates. Like they're just incredible. The shape of them is just still weird. The same way like the coding models aren't quite there where it's like we can't have them.
Starting point is 00:32:02 At the scale we're at, they don't quite architect our product correctly. Right. If I'm just like, go build this new product at the scale we need and make all the right architectural decisions. They don't quite do that. But if you take like a principal engineer in these models, the stuff you can do is insane. Like there is senior partners that I talk to that are working on very large mergers that are just like, I'm able to do most of this merger with me and the model and doing the work. But I think the other thing that is going to make this go slower is these models are very powerful when you know how to use them. And so what you see in programming
Starting point is 00:32:40 is because the code models are just so perfectly aligned with the way you do engineering, most engineers are grocking how to get the value out of these systems very quickly. There are very few lawyers that are understanding these models the way like engineers, because it's just not as intuitive. And so I think, like, to answer your question, because I think it's complicated, like in two years, do 50% of these jobs just all go away? I don't think that happens for the reason I said. From a capabilities perspective, if we could perfectly diffuse this into the industry, can it do 50% of what people are doing today?
Starting point is 00:33:19 My guess is probably yes. But I think that diffusion for all the reasons I talked about, I think happens a bit slower than maybe like Dario's predicting in terms of just like this happens next year for regulatory security, all of these reasons. And then the last point is I do think law firms in general. I think this is going to happen slower than I'm saying. We'll be right back. I saw my friend on the other side of the street. I was heading to school with the kids. I let go of mom's hand to wave.
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Starting point is 00:35:03 Any athlete pursuing greatness knows there's a certain mentality you have to have. What people don't know is what that costs. In my podcast, Confessions of an Elite Athlete, I sit down with the best athletes in the world and explore the psychology, mindset, and unseen battles on the path to greatness. So take a seat and learn from the Confessions of an Elite Athlete on YouTube or wherever you get your podcasts. We're back with Gabe Pereira. So I very much agree with the points you're making here. And this is something that I found kind of interesting.
Starting point is 00:35:50 And I think the market is getting it wrong on the SaaS populace that we're seeing. Because, you know, we see these incredible models come out. They're incredibly smart. They're incredibly capable. And Salesforce gets battered and CrowdStrike gets battered. And Cloudflare and ServiceNow and all of these software enterprise CRM management companies just getting battered right now because the idea is like, okay, Anthropic can do that, it can create the products that they do.
Starting point is 00:36:20 But the thing that they seem to be forgetting and that seems to be a very, very big piece of the puzzle is there are other things that are important when you're managing a business that aside from capabilities. One of them would be trust. One of them would be security, cybersecurity. One of them would be privacy. Another would be relationships. I mean, those are the kinds of things that seem to matter a lot across basically all forms of white-collar work, where, yes, there might be some vibe-coded alternative that can do the job of the associate pretty quickly. But if you can't trust that it's going to protect the data
Starting point is 00:37:04 or that it's going to do something kind of crazy or that you haven't even gotten the regulatory approvals or you haven't even got the approvals from your data partner or whatever it might be, then you simply cannot use that product. And it seems as though that, I mean, from a product perspective, maybe you would argue, yeah, that's not Salesforce's strength right now. But in terms of privacy,
Starting point is 00:37:27 cybersecurity, the relationship with the customer and the client, that seems to be the real strength. And it sounds like what you're saying is like, yes, these models could do a lot of the work in the world of legal, but there are all these guarantees and all these other parts of the business relationship that they can't do yet. And so they're just not, they can't use them at the moment, or at least they can't use them in the extent that a lot of people seem to think. I guess would you agree with that characterization? Yeah, I think that's right, where it's like, I think what's going to happen is the models will do much of the, like, if you're an associate at a law firm, like you are for the most part not interacting with the client, right? You are doing all the work that the partner delegates.
Starting point is 00:38:11 And I do think the models will increasingly do more of that. And you will need to build these hybrid law firms that are, here's a ton of agents and probably less. associates that do all the things that the models can't do. And there is a huge amount of legal work that is that. And so I do think, like, there will be a lot of legal work that these models can do. And then I think the point you made that I think it does feel like people miss of, like, what is the value of these enterprise SaaS companies is exactly what you said, where it's like, there is a huge difference between vibe coding a product and building a product and an organization that another company is willing to bet their company on you.
Starting point is 00:38:50 Yeah, that's well put. Like, if Salesforce goes down, your, like, sales org that can't function, right? And, like, this is the same in legal with the private equity example I gave. Like, if you want this to do a fund formation, I need to wait 10 years until that fund pays out to know that you structured this correctly.
Starting point is 00:39:12 And it's like, these systems are getting so complex that you can't evaluate. them, right? Like, if you think of how do I evaluate that a partner is a good partner, there's no test I can give that partner. It's just that person has done mergers for the past 20 years, and for the most part, those mergers have gone well. And it's the same with software, right? Like, I think anyone who's built software, it's like you can test stuff, but at the end of the day, it's like, did your system run in production for 10 years and not go down? And there's no
Starting point is 00:39:43 test for that. And all of these things are ways that you build trust. Like, you can't shortcut the trust. That, to me, is going to be one of the biggest things that slows this deployment of this technology, because especially if you say I'm going to have one company or one model build all of this, you're just taking all this correlated risk on that single system where it's like if one thing is wrong with that model and it wrote all of your code and all of your infrastructure. And you don't understand it, like your company is over. And so I just don't think banks, private, like, you just can't take this correlated risk. And that's the value of something like Salesforce Cloudflare. It's like you have now spread out this risk to a bunch of these different parties that are accountable
Starting point is 00:40:29 for very important, but like separate uncorrelated parts of your business. And it's like that to me is, I think when sometimes people talk about, oh, we're just going to have one model that solves everything. It's just the world's too complicated, I think, for things to play out that way. I think this is a pretty good segue into the next question. Your company relies on the foundation models from companies like Anthropic and OpenAI and XAI. I mean, I guess it's like there's literally just a handful of companies that are actually building the foundation models. And that is the case for basically every AI startup. I mean, I know founders who are building AI for finance
Starting point is 00:41:12 and who are building AI for all these other industries, and they all rely on the foundation labs. And the question is always to those guys and to companies like you, to a founder like you, what is stopping Anthropic from killing you? What's stopping OpenAI from killing you? If you are literally dependent on their models and they appear to have an ability to build the models themselves
Starting point is 00:41:34 and to implement them into various industries, I mean, open and I can build codex, and they can just insert that into the engineering, the software engineering space. What's stopping them from doing that with legal? I mean, I think all of these companies are going to do that. And I think to me, the tension is, I think there's actually a lot of companies building these models, right? It's the foundation model companies you mentioned, plus all the cloud providers, where they either have their own or you can get the foundation models through the cloud provider. And so I think you've kind of distributed that risk. And then to me, one way I would think about it is, like, why didn't Google build a data room product?
Starting point is 00:42:16 Right. Like, data rooms in the previous generation of software was like a multi-billion dollar industry. It's basically just Google Drive, right? But no one uses Google Drive to do a transaction. There's like an entire industry of companies that build data rooms. Right. And if you think of the biggest challenge for these companies is how often does this, Dario or Sam think about the legal industry in terms of building a product? Never, right? It's like
Starting point is 00:42:42 they're thinking about how do I compete with hardware? How do I get the funding I need to build data centers? How am I going to compete with the cloud? It's just like no part of that company is thinking about that, right? It's like, and then when you look at Microsoft or these large organizations, it's like they have a small GTM team that sells some of their products to law firms. but the thing that I think people don't understand is like the problem you need to solve for law firms is not just can this model do legal work like this entire industry is about to go through a transformation where the way you structure your firm needs to change the way that you bill clients needs to change the way you train associates needs to change right who's going to help these law firms and their
Starting point is 00:43:30 clients go through that transition right and that to me is like the problem we're solving, where it's not just who can build the best models. It's what is the platform and all the change management. And if you think of companies like Salesforce, like that's the value they provide, where when you need to build a sales organization, like Salesforce just has so much of that learning from helping every company do this. And I think what's going to happen will be similar to what happened with cloud, right? The models are going to be, become a core part of like societal infrastructure. Like that's very clear now. And these model companies are going to build massive businesses selling these to companies. And then there will be parts of
Starting point is 00:44:13 products they can build, right? It's like co-work, Chachibati. It's like these are incredible products that are very horizontal. But I just think these industries and the world is so complex that is there very large businesses you can also build on top of these platforms? Like I think for sure, Right. Like this is what you've seen with every other platform shift, with the internet, with computers, with mobile phones, with cloud. Like, the reason these things become such large companies and such powerful technologies is because they are platforms that enable companies like us to build massive businesses on top of them. Like that's almost what necessitates them being able to capture so much revenue. And then I guess the last piece I would think of is like, right now what's stopping anyone from starting a company? right? Like anyone can go hire a bunch of people and coordinate them, but it actually turns out to be quite hard to do this.
Starting point is 00:45:06 And I think that's what you're going to see with agents, right? Like very soon, every person is going to have the ability to hire infinite employees. And it's like, this is going to hugely democratize people's ability to build companies. And there will be really valuable small companies that are super specialized. and then there'll be people that figure out how to do this at scale. But I just think this opens the pie so much that it's like there's just no world where just one provider does all of this, right? Because if the argument is like, oh, they do this for legal, then presumably they do it for every other industry in the world. And it's like I just don't think that's how this plays out. It sounds like one of the things that we're learning here is that one of the biggest shortcomings of AI right now in terms of actually implementing it into the framework of an enterprise is trust and security.
Starting point is 00:45:54 and that puts you in an interesting position because your company is literally three years old. And so the idea that you're going to come to these big law firms and say, don't worry, you can count on us. I worked at Meta, I worked at DeepMind. I'm a young guy and this is my roommate and you can trust us with your data. That seems to be a pretty bold statement.
Starting point is 00:46:17 How have you navigated as a founder and as a pretty early first-time founder? like dealing with trying to get people to trust you. Like how do you actually do that as an entrepreneur? The thing definitely that helps now is I think we were telling law firms about this before any of this happened. Like we started the company before ChachyPT, a lot of the things that we have told law firms, investors, enterprise,
Starting point is 00:46:46 like a lot of these things have come true. And I think that is a big way you build trust over time, right? The things that you say are going to happen are that. that you say you're going to do, like you do those. So I think that's one piece. I think the second is the team you're able to build. And so I think we've just built an incredible team. And it's like Winston and I are relatively young,
Starting point is 00:47:08 but if you look at our C-suite, these are people that our CTO has Siva has managed a thousand person engineering org. Our CLO has taken a company public. And so we've built a team, not just the leadership, the entire team, where I think you can trust them, But I think to your point, it's we haven't fully won this trust. And so there is a ton of work of we need to build the best product. We need to build the best team.
Starting point is 00:47:30 We need to keep scaling. We're partnering with kind of all the other providers. And so we work with the existing legal technology companies and enterprise companies. And I think the more that you can just work with the entire industry, like that is how we build trust over time. But I think to my earlier point, like you can only do it so quickly. And so for us, this is, you know, a 10, 20-year company, and we're just going to keep doing it. How much does branding play a role in all of that? Because something I think about with this is what you really want,
Starting point is 00:48:04 especially for these very storied white-collar institutions, is you want to present as institutional. But if you are a startup, you are, by definition, not institutional. And that seems to be the real problem for a lot of companies that are trying to break into these very institutional industries, is that this isn't a place for startup, but this is law, this isn't a place for technology,
Starting point is 00:48:26 this isn't a place for young guys who are founders, at which point it seems like part of the job is to be like, no, no, we have an institutional credibility, and I would imagine that a lot of that falls on the responsibility of the brand side. Is that true, and how have you thought about branding? I think one thing Winston and I
Starting point is 00:48:44 thought a lot about branding is by all the things that you don't do. And so I think we got, kind of a bunch of flack early on because we like didn't do a bunch of marketing, didn't talk about what we're doing. And I think one thing that always inspired us was when you look at the websites of these top law firms, like they never do any marketing, right? Like if you look at a top transactional law firm like Wachtel and you go on their website, all you see is the caliber of their team and the size of the transactions that they've done. Right? And they let the work speak for
Starting point is 00:49:16 themselves. And I think when we think about our brand, like, that is very much the brand we want to build, where I think one thing we take great pride in is all of the law firms and the enterprises that we associate with. And that, to me, is one of the biggest ways that we are able to build trust and show this, where we have gained the trust of, you know, these Fortune 500 companies, these top law firms, and we've worked with them in a way where they speak highly of us. And, like, to me, that's the ultimate way to build trust. I think a lot of times when people think of brand, they think of kind of like marketing and design. And I think those things matter. But when you think of an institution, it comes more from like the things that
Starting point is 00:49:55 I'm talking about and less of like how you design the product. As someone who has built an extremely successful company, $11 billion valuation for the entrepreneurs and the first time founders listening to this podcast, what advice would you give them? I think the biggest right now is just use the models. Like if I was right now to start a company again, I would just be using the coding models 24-7. Because I think to me, I would say the big opportunity coming is I think the company we started seems obvious now, but at the time wasn't obvious. And I think that companies that will be successful starting now are the ones that don't seem obvious now. And it's like going and doing legal or any of these verticals, I think, seems somewhat obvious now. but the thing that is not obvious now is I think when people, when we invented the internet,
Starting point is 00:50:46 no one anticipated Uber, TikTok, Doordash these companies. To me, the really interesting startup question is like, what is the shape of those companies on top of generative AI? And so I would say, like, use the models and, you know, figure out what those are. That, to me, feels like the big interesting question. Gabe Pereira is the co-founder and president of Harvey. Gabe. Appreciate your time. Thank you. Thanks so much for having me.
Starting point is 00:51:15 This episode was produced by Alison Weiss and engineered by Benjamin Spencer. Our research associates are Dan Chalon and Kristen O'Donohue, and our senior producer is Claire Miller. Thank you for listening to the Prof GMarkets Founder Series. We'll see you next month with another founder story.

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