Property Hub - Investment Insights & Inspiration - Get Invested: Part 2 - Skye Taylor on removing the limits in property and life
Episode Date: March 14, 2025How do you consider value versus cost, as a property investor? Skye Taylor joins us to discuss. Cost is what you pay, value is what you get. Many investors get stuck on the numbers alone and mis...s main point. This is especially so when it comes to property management. The most important person in your property team is the best local independent property manager in the area you are looking to buy, and yet many numbers get spooked by costs and go for DIY management - not understanding that this approach could cost you dearly in the long run. To talk about this and much more, Skye Taylor is back on the show. Skye is a 20 year property veteran who has gone from buyer’s agent and sales agent to boutique Property Management business owner. Enjoy the episode. Connect with Skye https://www.tayloredproperty.com.au Find your Freedom Formula Success in property starts with your 'why', and then the 'what' and 'how'. Let me, Bushy Martin, lead you through it! Sign up for my Freedom Formula program. The first session is absolutely free, and it only takes around an hour! Find out more https://bushymartin.com.au/freedom-formula-course Subscribe to Property Hub for free now on your favourite podcast player. Take the next step - connect, engage and get more insights with the Property Hub community at linktr.ee/propertyhubau Book a personal solutions session with Bushy to go deeper on your specific property needs or challenges Continue the discussion with likeminded investors and experts on The Property Hub Collective Facebook group Get a copy of Bushy's book, Get Invested, for FREE, and find out what it takes for you to invest in living more, working less Get all Property Hub info here linktr.ee/propertyhubau About Get Invested, a Property Hub show Get Invested is the leading weekly podcast for Australians who want to learn how to unlock their full ‘self, health and wealth’ potential. Hosted by Bushy Martin, an award winning property investor, founder, author and media commentator who is recognised as one of Australia’s most trusted experts in property, investment and lifestyle, Get Invested reveals the secrets of the high performers who invest for success in every aspect of their lives and the world around them. Subscribe now on Apple Podcasts, Spotify and YouTube to get every Get Invested episode each week for free. For business enquiries, email andrew@apiromarketing.com.See omnystudio.com/listener for privacy information.
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There are different models of property management.
So I do what's called end-to-end.
So I do everything from finding the tenant to, at the very end, doing the final inspection
and processing the bond.
I'm doing everything in between.
Whereas there are some offices that will outsource certain tasks.
They might have a leasing manager.
They might have a routine inspection manager.
And while I'm not opposed to that model per se, I have seen the problems it can cause
as opposed to an end-to-end service. Welcome to Get Invested on the Property
Hub podcast channel, the leading weekly show for Australians who want to learn how to unlock their
full self, health and wealth potential. I'm your host, Bushy Martin, and each week I go deep with
the best investors, experts, leaders and founders to find out what it takes to break free from the
grind, discover freedom and to live by design. Subscribe now and join me and get invested in
the life that you really want. Let's get started. Hi, Freedom Fighters. Who's the most important
person in your property team? You know, the proven professional that will have the most
enduring impact and influence on your property's performance. Is it your property strategist,
your broker, or maybe a buyer's agent? Well, if you've been listening to me for any length of
time you'll already know that I believe strongly that the most important person in your property
team is the best local independent property manager in the area that you're looking to buy
and I reinforce the best local independent property manager what do I mean by this well
let me break it down firstly your property manager needs to be local this means they lived and
breathe the area for a number of years and they have specialised experience managing similar
properties of the type that you're looking to buy within a max of 20 to 30 odd minute drive from
their office. So beware of property managers who say that they'll manage any property anywhere
and I'll let you know why about this in a minute. Secondly they need to be totally independent
which means they're a dedicated property management business only that only does
property management and is not attached to a sales office or part of any other property professional
like a buyer's agency or sales team. They don't buy properties, they just do the end-to-end
property management. Why is this independence important? Because you don't want them being
influenced or affected by other players in the game so that they can then give you total, honest,
transparent and objective advice that is solely in your best interests and personalised for your
specific situation, needs and circumstance. In this way, they act as an arm's length validator
to ensure that you're getting specialist local advice and insights that you can then use to
cross-reference and confirm or otherwise what you might be hearing from sales agents or buyers
agents who actually have a vested interest in pushing a property purchase. In other words,
they keep everyone else honest and are the true source of truth. Now there's a lot more to
selecting the best local independent property manager which our returning guest Scott Sky
Taylor is going to break down for us in part two of our deep dive shortly and it's also important
to reinforce you don't just reach out and get the cheapest property manager to just collect the rent
after you've bought the property. Like many sadly investors wrongly assume you need to be engaging
the best local independent property manager as early in your property process as possible.
So as soon as you're clear on your investment strategy and your purchase price power from
your investment specialist broker has been confirmed and you know what type of property
you're looking to buy in what location, then your first call needs to be to the best local
independent property manager in the area. Why? Because they're your best source of intimate
local knowledge so they can help you assess how a particular property and precinct compares to
others in the location. They know the history of an area and the property along with the
local perceptions of an area. A sentiment will have a significant impact on property growth
performance over and above remote desktop data. And the property manager will know exactly what
the local tenant demographics are and aren't in terms of what they're looking for in a property
along with knowing the ins and outs of a local tenancy legislation
in terms of what you can and can't do
and exactly what and when you need to do
in order to protect yourself when issues inevitably arise.
They're also your local informed eyes and ears
when it comes to inspecting a property in the surrounding area.
So they need to be an important pivotal part
of your detailed property due diligence
as a great property manager will give it to you straight
because they don't want to end up managing a problem property
because it's going to become their problem.
So a great property manager is more of an overall investment manager
as they will oversee and coordinate all aspects of your property
like a mini business manager
and they're also your local go-to air traffic controllers
as they know who's who in the zoo
and who and when is best to help you
in terms of reliable local maintenance trades
and other specialist assistance.
So perhaps now you're starting to get a better understanding of why I think that the best local
independent property manager is the most important influential player in your property's performance.
But how do you know how to finance like the best local independent property manager,
given there are generally lots operating in a particular area? Well, again, this is where
today's returning guest is going to come to your rescue. Because property management selection is
definitely not just about lowest cost. Yet, this is what many ill-informed investors think.
as they wrongly assume that all property managers are the same and they do the same thing,
so the only differentiator is cost.
But this is a massive mistake that will end up costing you a lot more,
because cost is just the tip of the iceberg.
Now, you've all heard the old saying that cost is what you pay but value is what you get,
and this is never truer than in the world of property management.
It's like the old story about there being three main types of services,
where there's a good service, a fast service and a cheap service but you can only ever have two out
of three. So you can have a cheap service fast but it won't be good or you can have a good service
cheap but it won't be fast and you can have a good service fast but it won't be cheap. Now a lot of
investors wrongly think that they just need to go for a cheap property management service that may
be quick and dirty, but they forget or ignore that it's unlikely to be good. And this approach
will end up costing you a lot more money at risk in the long term. And the crazy thing,
as my wife Sonia always used to say when she used to own and run a very successful B-Tech
property management business some years ago, is that the difference between a cheap property
management service at, say, 6% of rent versus a higher fixed fee rate of 11%, generally only
amounts to the cost of a couple of cups of coffee a week. So if you're prepared to put your biggest
and most important property at risk for the cost of a few cups of coffee, as you focus on cost
rather than value, then you're likely to get what you deserve. So good luck with that. Now, I can
hear you saying, but why do I have to pay a percentage of the rent for property management
when the property manager is essentially doing the same job, whether the rent's 500 bucks a week
or $700 a week? Well, what if there's another potential way that better links property
management to price and also has a potential to reward landlord loyalty? Well, our special
returning guest, Sky Taylor, is going to reveal and unpack all of this and more in the second
part of our great conversation that deep dives on all things that you really need to know about
property management above and beyond the ordinary. As Sky is a 20-year property veteran who's
transition from buyer's agent to sales agent to property management as the business owner of her
boutique and cleverly titled Tailored Property Management in my good old hometown of Adelaide.
So welcome back and let's get invested again, Scott. Thanks for having me, Bushy. It's great
to be here. Now, we're going to be deep diving on a subject that's close to both of our hearts,
as I guess I've already revealed my cards in that regard. But I guess to set the scene,
We talked a lot about your personal journey last week, but kick us off by telling us a
bit about why you established Tailored Property Management, as well as what's unique about
it and what you do differently to other property managers.
So I had been working, I guess, in some larger agencies and I was hearing the same problems
from landlords, things like, you're the seventh property manager I've had in 12 months.
and just the general frustration that goes with that when there is a churn of property managers
time and time again like it sounds like a very simple problem but it has far-reaching effects so
my business I do everything end to end I'm not looking for a better job elsewhere this is my
business I'm not going anywhere can provide landlords with a lot of security and the
The difference is, as it's my business, I genuinely care about their outcomes, whereas
as an employee, the outcomes matter a lot less to you because you get paid regardless
of the client's outcome, whereas my client's outcome is directly tied to my success.
So I am very motivated for all of my clients to succeed and buy more property.
Yeah, I love that.
And a lot of people listening may not be aware, but the average life of a property manager
in the major offices, about six months, would you believe?
And it's actually getting worse because of the burnout factor.
You know, a lot of, particularly property management businesses
that are attached to a sales office, they're under-resourced,
they're under-staffed, so they're managing way too nearly.
They're appreciated.
Yeah, exactly.
The respect's not there.
So it's no wonder that given the stress,
because everything you're dealing with is a problem
that you're needing to solve.
So it's no surprise that those issues are occurring,
but I can see why tailored property management really overcomes a lot of that consistency issues
and the level of care that you spoke about that you're applying to
because if your landlords succeed, so do you.
So I love that.
On a similar topic, Skye, what common mistakes do you see investors making
when it comes to property management?
I think the biggest one is what you alluded to in the intro,
that there's an assumption that we're all the same.
And while we perform the same service, we're definitely not.
So understanding who your property manager is rather than shopping.
And if we take the fees out of it, understanding how your property manager operates,
how their business operates, is a great way to determine whether they're a good fit for you
because every investor I meet is different.
some of them don't want to be bothered others want to be involved every step of the way
so um if you're looking for perhaps that deeper level of involvement then certainly um
having the understanding of how your property manager is operating what the communication's like
what the future journey looks like and i think people just don't know what questions to ask
and so they're just asking on fees because they don't know what else to find out. There are
different models of property management. So I do what's called end-to-end. So I do everything from
finding the tenant to at the very end, doing the final inspection and processing the bond. I'm
doing everything in between. Whereas there are some offices that will outsource certain tasks.
They might have a leasing manager. They might have a routine inspection manager.
And while I'm not opposed to that model per se, I have seen the problems it can cause as opposed to an end-to-end service.
I think since COVID, a lot of people's expectations have changed.
We want everything now and we want a higher level of service.
And I think that that's probably where the industry needs to shift.
That volume isn't necessarily the be-all and end-all.
100% agree.
I mean, I think the, you know, from a, you're sort of singing my tune because my good wife, Sonia, she ran a, what's called the, you know, the portfolio style where one person managed the whole process from end to end.
And therefore the landlord only had one person they need to talk to.
There's one point of accountability, whereas the task-based or pod-based exercise, as the industry term goes, there's every time you add a link in the chain, there's an opportunity for something to fall through the cracks.
and you get the old, well, it wasn't me, it was them routine going on.
Bioship?
Yeah.
I know that a lot of property management business are doing it
because financially they think that it's going to be better off
and it also desensitises them to the fact that if a property manager leaves,
then you're not left with this massive hole that you need to fill.
But in the interim, the loser is actually the landlord
because they are having to deal with multiple people.
you know the baton pass is always where the issues occur in any any exercise and the more
links you've got in that chain the bigger opportunity there is that there are going to
be problems that that occur that way so I love the fact that you follow that end-to-end
approach it means you've got total ownership over the process and you really understand the
property the landlord the tenants you really you're right at the nub of everything that's
going on around that and therefore much better place to be able to respond when and if queries,
questions and issues arise. So I love that. I guess jumping beyond that and I guess
leveraging off that a little bit, Skye, are there any other property management ideas or approaches
that so-called experts in the field talk about that you disagree with or do differently?
uh certainly i do offer different fee packages um you alluded to that in the intro
for the same reason that every investor is different um ultimately the outcome is the same
i still need to be a profitable business but there are different approaches that i can take so
for example I offer an all-inclusive fee because that is preferable to some people who prefer the
consistency around their cash flow as opposed to for example the start of a tenancy can be
expensive for a landlord because that's where a lot of the work is whereas this spreads it out
across the year and it's just a bit more palatable for those who prefer that and I also do a fixed
fee model which you had uh touched on um and i offer i guess a loyalty reward for those that go
down that path that in signing on for a longer term with me then it can be more financially
viable for them it's brilliant i love the approach because i think it's it's much more
open and transparent it's free as long as that's enough for you to sustain the business because
you know you need to be then you need to be profitable to continue to service landlords
and no one's going to argue to toss on that but i think a lot of people would see the merits in
what you're suggesting because you know as i had led to in the intro where if the rent's 500 or
700 the job's not much different unless there's something peculiar about a particular property
that goes with that but if they can lock into a fixed fee and they know what their their cost is
then it also eliminates the fear around what it does then if the rent goes up for example so
there's a whole heap of flow-ons from there and I love the loyalty aspect that's good for them and
good for you because if you're embedding your relationship for you know two three years and
beyond then you're both both basically saying that you like each other you're going to work
with each other and you're going to get a better result for everyone as a consequence of taking
that approach so i love the transparency that goes with that and it's it's uh i haven't come
across uh and i talked a lot of property managers i haven't come across others that have adopted
that sort of a a approach so um full respect on that one uh love that uh going going beyond that
then sky uh i know that's something else that you uh are delving into and it's and again i alluded
to this in my intro is that you're getting much more heavily involved in the property search
process using what you described as property profiling. Can you sort of expand on that a bit?
Because I think that's a growing need and an area that a lot of investors aren't recognising the
benefits that you bring to the table in that in terms of assisting them right up front and early
identifying the right location and the right type of property to suit their particular needs. Can
you can you give us a rundown on that course yeah absolutely um i'd like to take credit for it but
um it was sort of started by another property manager in western australia
my friend ashley goodchild and i've been through her course and i guess learned the basics of
property profiling as ash speaks to those um and it's something that i wanted to bring into my
business on that education side. So what that might look like is an investor will get in touch
with me. They're looking to purchase in South Australia. The most recent one that I had, he had
a loose idea of where he wanted to buy and which suburbs. And so we spoke at length about
where I see different suburbs performing better. But he did the bulk of the research. So he would
send me properties and say, hey, what's your opinion or what rent can I get? And then further
from that, as he drilled down on his search, I would either say to him, hey, this isn't a good
purchase for this reason. And then I would go out and actually inspect the properties on his behalf.
I sent him videos. I give him my summary. And I actually ended up bidding on his behalf at auction
to purchase his property and I am now managing that property for him so really it's a benefit
for me that I get to develop these relationships with investors which is why I'm happy to do it
but also a lot of the time I'm coming into the process when I speak to an investor and they're
like hey I've bought a property I need a property manager and then I go in and I see the property
we need to do this we need to do that oh that's a problem um as an example the biggest thing i see
when people are buying an investment property and let's say for example the vendor that it's been
own occupied and they move out and then i'm coming in to try and rent this property out
and the standard of cleanliness that's been provided at settlement is not the same standard
that i need for property management and this then can create a flaw in effect of i might have rented
it prior to settlement so we've got a tenant ready to go the vendor hasn't left in a clean state and
now i've got a problem with my tenant and that sets the whole tenancy off on the downward trajectory
so when i'm coming in prior to that i'm saying hey we need to schedule in a cleaner because it's not
going to be where it needs to be and we're just constantly in front of whatever pitfalls we can
have when i'm involved early on in the process yeah i love it i yet i know in our own know how
business so even when a client engages a buyer's agent we still make sure the investor works
closely with an independent local property manager to keep the buyer's agent honest and to identify
things that that the average person's not going to see so and and we can budget for it and as long
as we know about it then we can provision for it but we're going in with all eyes open and there's
no surprises once you get the keys which is often which is what you've just described and the other
massive benefit i think is that you know a lot of buyers agents in particular particularly the
national ones that that have a borderless footprint they tend to focus too much on the desktop data
whereas the local perceptions and the sentiment has a massive impact on the perception of that
area and that property and that in itself is something that will have a fairly major influence
on how that property performs and and a buyer's agent is not going to know that because if you
don't live there and you're not talking about it around the dinner table and and get a sense of the
good bad and the ugly of of locations and property types then you're not going to find that out until
way too late so uh so i love that you're doing it and i think for that reason regardless of the
situation and in fact more so if there's a buyer's agent involved then a independent dedicated
property manager needs to be involved up front and early just as that extra insurance policy
to keep everyone honest in the process so so i love that uh i really appreciate you um uh sharing
that that with us uh going beyond that because i just want to dive a little bit deeper into what
I touched on in the intro as well, Skye, in terms of what does a landlord need to actually consider
and compare when looking to engage a rate property manager as opposed to the average?
Other than understanding how the business operates, the end-to-end versus pod model,
I think they need to understand the level of communication they're going to get. So
asking questions around you know what's your process if my tenant stops paying rent you know
what are you going to do as a property manager to let me know that there's trouble left um
things around even as simple as you know what happens when someone's on
annual leave or when someone is sick um what's your plan for that because a lot of agencies
don't have a plan um and that's when things fall down um you know and understanding and asking for
an example of can you show me you know what your routine inspection report looks like can you show
me what your entry condition report looks like because i would have no hesitation in sharing
examples with people because i know that they are detailed and they're thorough and i'm not missing
anything yeah um i've managed properties in other agencies before that you know the entry condition
report for example didn't have any photos that's leaving the landlord exposed to some very big
costs at the end if the tenant does the wrong thing so understanding how that business actually
performs those tasks because yes we all do the same thing but we all do them slightly differently
so trying to understand what that looks like for you to minimize your risk because there are risks
in property investing and you need a partner who will manage those for you totally agree i've
always say sky it's not a matter of if it's just a matter of when something is going to occur so
go in with your eyes open and expect it and then just make sure you've got the right people looking
after you when the inevitable occurs.
And I'm sort of going to let the cat out of the bag a little bit here
because I know you're making a special offer for Get Invested listeners
who respond under the Property Hub to share with them some
of the key questions or an interview guide that helps investors
to identify and then engage the best property manager.
But can you sort of whet our appetite a bit with some
of the other key questions that landlords need to ask,
potential property managers when deciding who to select? Absolutely like one of the questions
is I guess in understanding your chosen property manager who that's going to be like what's their
level of experience have they attended tribunal on what basis have they attended tribunal like
have they been to tribunal because they're not very good at their job or have they been because
they had sufficient reasons can they give an example of a case so understanding things like
that because as you say it's not a matter of if it's a matter of when and it's not just about
finding the right tenant because life and circumstances change you can have an amazing
tenant things go wrong um so understanding um exactly what that looks like when things go wrong
and understanding how often will the communication happen
through each stage in the journey.
Is your property manager going to put together
a marketing strategy for you when you're on the market?
Will you be kept informed of that?
What does that look like?
There's a lot of questions that I've put together
in an interview guide and it's a Word document
so people can edit it as they're having these conversations
and understanding what they're getting
but what they're paying for so they understand the value
and where fee is really the last thing you need to be asking.
I love it.
I mean, I've gone through that interview guide
that you kindly shared with me and it's a terrific document
because it really gives you a framework to be able
to assess what's important and then therefore
what questions to ask.
But also, given that you've also filled out what Taylor does,
you've got a benchmark.
There's a benchmark there.
There is.
There is, which I love that.
I think that's a great approach because that really gives them the information
but also the confidence to be able to actually ask questions
and know what the right answer should be.
Because, you know, there's no point asking a question
if you don't know what it means.
So I think that's a brilliant document.
So we'll talk a bit more when we close.
But something that I also want to delve into, because let's face it, South Australia is now top of the pops.
It's actually just surpassed WA in terms of growth ongoing.
And while the growth is slowing around the country, South Australia continues to do well.
given that a lot of investors are increasingly borderless and they're buying properties unseen
interstate using professionals to do it can you briefly share from your experience what
differs about buying or managing an investment property in South Australia compared to
some of the other states and probably particularly with the eastern states because there's a lot more
eastern staters that are grabbing properties in there so can you sort of draw attention to a
couple that they may or may not be aware of i think um and i've said it for years but
south australia has always been a steady consistent performer as opposed to um definitely
the eastern states you have these peaks and troughs and it's just a little you know just
keeps going like and there's just no um nothing crazy that happens here it is obviously a little
bit crazy at the moment but I don't think we're going to have the highs and the lows that other
states have had so it's a very consistent performer it's also the same on the rent side
it's very consistent we certainly have areas that will perform better than others um but it's
generally considered a very affordable place to live um and that's what has previously attracted
people to move here from, you know, people coming
from other countries, other states.
They're coming here for the lifestyle and the affordability
that South Australia has to offer.
Yeah, up until recently, I've been saying for years
that Adelaide's the best kept secret in the country
and it was a bit like the Stephen Bradbury of property
because, you know, that ice skater who ended up winning
because everyone else fell over on the runt of it, it's blind.
Exactly, yeah.
That's sort of been – that's changed quite a bit in recent times.
But I know that South Australia, like a lot of other states,
has been through some fairly significant rental reforms in recent times.
So what impact is that having, if any, and what else may be coming up
that may influence particularly landlords in the relation
to investment properties?
i think the reforms are going to be over a number of years that will see that impact
what i'm seeing currently is that it's negatively impacting on landlords and tenants in a couple of
ways the biggest issue i think is the the lifelong tenancy side that we can only end a fixed term
tenancy for very limited reasons so this i guess was designed to protect tenants but i'm seeing
landlords be far more cautious in their tenant selection because they're stuck with them if they
make the wrong decision so in this for some tenants who don't have rental history they're
finding it very difficult to get a rental property because the landlords won't take the risk because
they're not taking a 12-month risk they're taking a but 10-year risk exactly um so it's it's a very
negative on that side and so those limitations um for landlords are challenging um and then
the purposes around ending a tenancy are still proving to be very difficult for investors um
because as their circumstances change they're being limited by these reforms so i'm not seeing
people sell up and get out of property investing but right now it's a frustration point of what do
you mean i can't do this with my property it's my property yeah is it and so we're constantly
being the bearer of bad news at the moment um as we navigate it but i just don't see that it's
benefiting tenants overall either no i don't think anyone's winning to be honest uh from from
your experience and your perspective uh what do you think really needs to change to improve
conditions for everyone involved i mean i i speak to tenants all the time that even think that this
fixed term life tenancy situation is crazy um that you know you can't end a tenancy because
what's the point in having a fixed date if it doesn't mean the end um i'm finding that
Tenants are still wanting a fixed term for security
because they're still not quite all up to speed with the changes.
So they feel more secure with a fixed term
and there's a benefit for investors in having that consistency.
And certainly if the tenant were to break the lease,
it's better for the investor to have a fixed term than a periodic.
But I think they seem to have rolled these reforms out,
not just in South Australia, but nationally with very little notice.
yep there's no um a lot of the terms can be quite contradictory no one seems to know what
the answer is until we're we're actually testing these cases um because it's interpretation um so
i think they they certainly rolled out a lot of reforms all at once more time would have been
better um for everyone to get up to speed and a bit of a grace period um for people to adapt to
that would have been a good change um but it seems to have just gone too far in one direction
yeah um certainly there needed to be some changes 1995 was our act it needed a review but
um it's just too extreme so softening some of that would be great yeah it's a interesting
exercise because once the legislation is in place it's pretty hard to walk back from and
and as you as you pointed out uh it's the interpretation of the legislation uh by the
the members that is going to decide how it's enforced and there'll be a lot of initial
precedent setting uh based on what first actions those members take in that regard and we all know
rightly or wrongly that the legislation is very much slanted in favor of the tenant uh so uh i
think there's some interesting times uh ahead on that that regard uh if if you were to and i know
we've only really just started to get into it sky so we'll get you back at a later time to
deep dive on some other topics that are near and dear to both of us but uh yeah just to sort of
summarize what we've touched on today what what are your key property management takeaways that
existing and or would be investors really need to take to heart certainly getting them involved
as early as possible in that investing journey from the moment someone decides hey i'm looking
to buy an investment property, finding your property manager
at that point, not once you've got the property, if you can.
If you don't know which area, then obviously redefine that.
But certainly asking really good questions.
I think Tony Robbins said that life is defined by the questions we ask
or something similar to that.
um it's uh certainly i think where people will succeed and that's what i'm so passionate about
is educating investors to make sure they have the information so they can make the decision
it's not to sit here and say hey i'm the right property manager for everyone because i'm not
if they have the information they can find out what works best for them because then they're
happy they're going to continue to invest as opposed to selling out buying this was a horrible
experience why would you invest in property yeah exactly now very well said uh is there
anything that we haven't covered um that you'd like to share before we jump into ambush round
take two um no i think i think we've covered a fair bit actually that's been good yeah i agree
100 agree well let's let's give you the blindfold and cigarette then and then jump into uh bushfire
lightning round uh what's your favorite quote and why sky oh i feel like the one i just let out the
bag is probably a pretty good one that life is defined by the questions we ask we learn more
by asking good questions um and extra knowledge can only be a good thing one percent uh what's
the top book that you'd recommend we read and why oh i have read so many books um probably not
property related but one that changed my life was uh uh james clear why i'm not together with
yeah that's the one thank you um just around i guess habits and how they sort of stack onto
everything can be applied to property that that discipline saving is a habit all of that will
come back to it so really it's a good book to apply to all aspects of life totally i think
sustainable success in anything uh is built on the habits so if you've got good ones you're
going to get there faster if you got bad ones you're in the wrong direction if you don't have
them you're going to end up in no man's land so uh love that uh now this is a bit of an odd
question but if i was to give you 50 million dollars in cold hard cash right here right now
what would you do with it with a spend invest or rather and why
i was not expecting that question actually that's a good one um i would probably do a little bit of
everything i think um we can do a lot of things with money we can spend we can save we can give
um and that's currently what i'm teaching my children that we should save we should spend
and give so i would probably do equal parts of all of that and make sure that we're not only
enjoying our money but also helping others and um investing for the long term to ensure the money
doesn't go away i'd imagine 50 million would end but um you know we're living longer than ever
before so who knows totally and if you do the right sort of thing with that money then you
can live forever as long as your heart keeps beating that's that that's the opportunity i
think uh different topic again uh and sort of round out the bushfire series if if you could
wave a magic wand and change anything what if anything would change about property management
oh that is really good question look i might come under fire from my colleagues for this
but i don't believe that property managers attached to sales businesses should be a thing
i think that in that environment property managers are not only disrespected
for the work that they do, but they are treated like babysitters
and they're looking after those landlords
for future commission opportunities.
If I could wave a magic wand, it would all be not necessarily
business owners, but property management specific
and probably are two parts of that.
I would change the title property manager.
You mentioned it earlier, investment manager.
That's what we should be considered as.
We are looking after people's investments.
shouldn't have anything to do with sales down the track it is a dedicated specialized service
that needs to be treated as such extremely well said and pale to that i yeah 100 agree with your
sentiments on that sky your final question before the close if i ask you to get invested
what does that mean to you
i would probably relate that to property investment uh given that i live and breathe that
every day um and i think being invested in all aspects of your life is probably pretty important
um i think the same level of attention that we give to everything in life really dictate the
results that we have. Yeah, extremely well said. Now, we'll have all of your contact details
in the show notes so that those who've really resonated with your message can reach out directly.
But I know we've talked about this offline. As a special for Get Invested listeners, you're
very kindly donating a free copy of your Property Manager Investment Guide on questions to ask when
interviewing our property manager, which you can also suss out on your website at tailoredproperty.com.au,
which is tailored spelled T-A-Y-L-O-R-E-D, property.com.au. But we want everyone listening
to email us at hello at knowhowproperty.com.au and share your biggest takeaway on how to better
manage your rental property as a result of what you've heard from Sky today. So Sky, thanks again
for taking the time to inspire and educate us
on the future of property and property management
over the last two episodes.
But before we close,
if anyone watching or listening would like to explore
how property can help you to better achieve
your lifestyle goals by freeing up your time
and creating an income for life,
whether you're new to the game
or an experienced investor or property player,
feel free to explore your why, what, and how
on successful property that unpacks my 40-odd years
of property life and experience
by tapping into our recently released
freedom formula program that's based on my award-winning book of the same name that you can
enjoy anytime anywhere at your leisure so just click on the link on the show notes now and the
first module is absolutely free so make sure you check it out and that brings us to the end of
another great episode and a couple of great weeks of chat so thanks again for getting invested and
let's keep the conversation going sky thanks for shooting fun thanks for tuning in to get
Invested on the Property Hub podcast channel, your home for property investment insights and
inspiration. Make sure you subscribe to Property Hub for free. Get your weekly dose of Get Invested
inspiration along with every episode of Realty Talk, Australia's top online property show for
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And finally, I'll see you next time.
