Property Hub - Investment Insights & Inspiration - Realty Talk - Buying smarter as baby boomers get boost
Episode Date: July 11, 2024Ben Handler is a Buyers Agent who decided, some years ago, to share his vast knowledge and train those wanting to become buyers agents. Since then he has trained over 4,000 agents through his Buyers... Agent Institute and in so doing has created an enormous shift in how buyers find and secure a property. Also today, Bushy catches up with Mark Macduffie from Downsizer.com to find out how he is giving Baby Boomers a helping hand as record numbers of them are downsizing. Before we start I want to thank our supporters and content partners Realty.com.au, BMT Tax Depreciation, Know How Property Finance, Get RARE Property and Apiro Marketing. You will find us on all podcast players as The Property Hub also on the Southern Cross Austereo Network, Hot Copper, and on all social media platforms. Subscribe for free to Realty Talk on the Property Hub channel, join our community and get more insights here: https://linktr.ee/propertyhubau Property Hub is a collaboration between Bushy Martin from KnowHow Property, Kevin Turner from Realty, Andrew Montesi from Apiro Marketing and Apiro Media, and Australia’s largest independent podcast network DM Media. See omnystudio.com/listener for privacy information.
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but i think there are buyers now involved in a transaction or process they're probably starting
to realize that if i had a buyer's agent by my side the probability of me getting a better result
is going to be much better much superior that's ben handler one of our guests on this week's show
big welcome to the show as well ben is a buyer's agent and ben decided some years ago to share
his vast knowledge and train those wanting to become a buyer's agent, just how they can get
started and how they can build a profitable business. Well, since then, he's trained over
4,000 agents through his Buyer Agent Academy. And in so doing, he's created an enormous shift
in how buyers now find and secure a property to call home or as an investment. We learn more
about how buying property has become so much easier, faster, and more efficient.
Also today, Bushy catches up with Mark McDuffie to find out how he's giving baby boomers a
helping hand as record numbers of them are downsizing.
But just before we start, I want to thank our supporters and content partners, realty.com.au,
BMT Tax Depreciation
Know How Property Finance
Get Rare Property
and Apiro Marketing
Don't forget too
you'll find us on all podcast players
as The Property Hub
Also we're on the Southern Cross
Austereo Network
on Hot Copper
and on all social media platforms
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Realty Talk and your host Bushy Martin
We're witnessing a surge of growth in the numbers of buyers agents
and we're seeing evidence of a tangible influence that they're having
on the buying and selling process
The important role of a buyer's agent
that is representing the buyer in a real estate transaction
is now no longer being debated
Good representation on behalf of the buyer is long overdue.
It's unreasonable and quite frankly, it's ridiculous to hold on to the theory that an
agent representing the seller can also act in the best interest of the buyer.
So with that comes a recognition of the enormous and valuable assistance that a good buyer
agent can bring to a transaction and that is not just for the buyer but also for the listing agent
ben handler himself a buyer's agent saw the growing demand for better representation
for buyers in what could be the biggest purchase that they'll ever make so he said about educating
those wanting to become buyers agents about how to get started how they can build a successful
business from the ground up or qualify to join an established team in an existing buyer agency
ben created the buyer agency academy and ben joins us now to explain more ben firstly
How many people have come through the academy
and is the demand for its service increasing?
So Buyer's Agents Institute was launched 2018.
Where we are today, there's about 4,050 in the group.
Not all are active operational buyer's agents.
In terms of demand and where it's going,
I mean, it's just increasing year on year.
So the search for buyer's agents, that trajectory is just going straight north.
I'm going to tap in and ask you some reasons for that.
But before I do, could you just lay out for us the difference between a buyer's agent
and what we've known as a traditional or what they're now being called listing agents?
What's the difference, Ben?
The key difference is as a buyer's agent, you are engaged specifically by the buyer.
In most instances, exclusively by the buyer.
You're being remunerated by the buyer.
So obviously like a selling agent is representing a seller,
they are getting remunerated by the seller.
They're representing the seller's best interest.
The buyer's agent is effectively just doing that on the buy side.
We're also, you know, representing them for auction bidding
in isolation if required.
We do negotiation only if required.
But typically most buyer's agents are operating on a full service,
which is start to finish. Mr and Mrs buyer wants to buy investment or own a rock or whatever it is
and the buyer's agent will fulfill the entire journey. Those differences you've set out for us
there would require a different level of training or is the training for traditional agents pretty
much the same as buyer agents? What are the differences? I would say it's typically much
of a muchness for example so if you're a buyer's agent though focusing on investor clients as your
core offering a real estate agent in what they know at the moment in terms of what they do
most likely they won't be up to speed with how to deal with that because there's research involved
that is beyond you know core logic or price finder you know you've got to look elsewhere
and understand and in terms of developing a portfolio strategically for your clients it
requires a different level of thinking and skill set as well but if you're doing owner
as a buyer's agent i think real estate agents can transition to that very very easily yeah i touched
on in the introduction and that is that there's been an incredible increase in the number of
buyers agents and when we look back on it i mean i've been an active agent um predominantly listing
since 1988. So it's a fairly long time. And I must admit, I have struggled from time to time
trying to understand how I could represent properly a buyer and a seller at the same time
when you're trying to sit in the middle of negotiations. Long winded way to ask you the
question about, you know, what's caused this increase? Is it as simple as wanting better
representation by buyers? I think there's a few reasons. One is I think I've definitely driven
the increase since i started the institute in 18 like if you look at the number of buyers
agents in 2018 versus now it's dramatically shifted um so i think that i've put a very
focused conscious effort into growing the industry and so i think that's been one factor
i think another factor um for me that i observed was covid so i've been in the industry as a buyers
agent since 2009 right and it wasn't until 2020 that i for me started to really see a massive
shift in consumer awareness for buyers agents in Australia and that's because if you're in
Victoria during COVID and you wanted to buy in a different part of Victoria or interstate
you couldn't get there so you had to in most cases go to a buyers agent so I think COVID was
or has been pivotal to an increase of awareness and also just buyers agents in general increasing
And also, I think we're at a time where it's very difficult
to buy property at the moment, right?
Even though rates have, you know, skyrocketed 13 times
over the last two years, it's very, very difficult
for the average buyer to buy.
And so I think due to that frustration, right,
and lack of stock, they're like, hey, it's time to outsource.
Let's get the professional in.
So I think those three factors have been pivotal.
want to ask you a question too about off market we're hearing a lot of that term off market
and so on and i i'd really be keen to get your view on this the the role of the buyer's agent
has largely been built on the thought that a buyer's agent will get access to a lot of
off-market stock what are you seeing amongst your members are they focused purely on that or are
Are they providing a good service for owner-occupiers as well?
It's an interesting question.
So I'll rewind back a bit.
So when I was a co-handler as a buyer's agent,
I used to get a lot of people, potential customers,
coming to see me saying, hey, I want off-market.
And after about three years of hearing that at the early stage
of my career, I was like, why do they want off-market?
And then I started to realise and peel back that their actual
real problem was they couldn't buy what's on the market,
which is why they wanted off the market.
they couldn't get a deal done on the markets they wanted off and so to answer your question
off the market in a lot of cases like i'm looking to buy a property myself and both properties that
i've liked that were off market fell through the vendor wasn't motivated the vendor decided not to
sell so off market and they were both overpriced so off market doesn't always represent the best
option to get a deal done and so a lot of buyers agents they are not only providing access to off
market, but pre-market, post-market, on-market. I personally think the true value of a buyer's agent
is buying what's on the market. When there's a property that's available to the public
and everyone can have a go, if the buyer's agent has a very strong strategic relationship with that
real estate agent, I think that's where their true value starts to really flower. But there are still
some very good off-market opportunities there's some very good pre-market opportunities but i
think as a buyer's agent you need to um you need to bring them all together and explore all the
channels and then the best property will win in whatever channel it sits in yeah yeah very very
good advice there and i do think too there's a misunderstanding about the term off-market there
is no such thing really i mean if it's if it's listed with an agent it's technically on the
market, it really means that it's just not on a portal. So I tend to think it should be called
pre-portal. And that's one of the advantages. Our major sponsor, of course, is Realty Marketplace.
And that's one of the advantages there where agents are now putting it onto the marketplace
prior to putting it onto one of the portals, which is giving buyers agents access to stock that
a buyer might not necessarily be able to see until it does actually become listed.
I mean, I tend to agree with you, right?
Like if it's with an agent, it's been, you know,
there's been an agency agreement signed between, you know,
a real estate agent and vendor.
You're right.
It's technically on the market.
It's not just on realestate.com or a portal.
You're right.
I think that there's a bit of a misconception around, you know,
just off markets being the solution to buy property.
Like, again, I'm looking to buy myself.
and the off-market properties that i've seen um have been the most challenging for me in terms
of i've liked them but they've been the hardest to buy right and so i think you do have to question
why is it off market i think you have to ask questions like why isn't it and maybe the vendor
doesn't want to pay advertising maybe the vendor doesn't want to open up the property and disrupt
a tenant. I mean, there could be a number of reasons as to why, but I think what's most
important is asking the hard questions to begin with as to why this property is not marketed
online and going through a campaign. In your opinion, I mean, buyer's agents are becoming
more and more the norm nowadays. The impact of the buyer's agent on the process of buying and
selling real estate or particularly buying, is that changing? What sort of impact is that having
on the buying process, where people are buying, how educated they are when they buy and even on
prices? Do you see it having any kind of impact? Absolutely. I mean, going back to your earlier
question regarding the surge of buyer's aids and the demand, I think as an average buyer,
if you're trying to buy something, typically, I mean, Morgan Stanley did a report recently for
the rea group where they they estimated last year around three to five percent of transactions were
done with the you know with a buyer's agent which is very small okay so it's very small and that's
and that's a an estimate as well but i think there are buyers now involved in a transaction or
process and there's a buyer's agent involved as well as you know competition to them and then
they're probably starting to realize that hey like maybe if i had a buyer's agent by my side
the probability of me getting a better result or getting access to a different property or just
getting a better outcome in general is is going to be much better much superior so i think a lot
of buyers now they're becoming a lot more educated on the importance of having expert independent
representation just like you would get a mortgage broker an accountant you'd engage a lawyer you'd
engage a real estate agent if you're looking to sell i think the awareness and the education
to the buyer through just, I guess, better consumer awareness in the media around the
benefits of a buyer's agent, I think is getting the average buyer to think a bit differently
around representation. Can you just give me an idea as to what are you seeing as the challenges
that are facing buyer's agents now as they're coming into the marketplace?
There's one key challenge that I've been hearing about a lot lately, and I'm seeing a lot, is
is stock because it's so competitive out there i mean i'm talking quite general because there's
some markets which aren't and there's some areas which aren't but i'm talking like southeast
queensland south australia wa typically investor focus but also a bit of owner rock in blue chip
areas um it's very difficult to buy and so i think i think a challenge for buyers agents as the
industry grows is actually around the volume of transactions they'll be able to do within a month
or a quarter or a financial year, because it's becoming very hard to buy property. That's a big
challenge. And going back to some earlier questions around the need to use a buyer's agent,
you can only imagine the average buyer is trying to, you know, it could be their first time buying
a property or they could be quite inexperienced. Like that's what they're up against. And it's
very difficult. Congratulations on what you're doing with BAI. It certainly is inspirational
to see it continue to grow. And, you know, we're dedicating more and more time in this show to how
that's happening. So we'd love to have you back in the future at some stage as our guest. And
thanks very much for your time today. Thanks, Kevin. Appreciate it.
property. More than mortgage brokers, Bushy Martin and his team of investment architects
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Now, a baby boom is now making up about 25% of our population
to the tune of over 6 million of us,
and roughly a quarter of those looking to right-size their home
in the near future to free up equity and lifestyle,
given that many are asset-rich and cash-poor
but are handcuffed and housebound
because they just can't free up the deposit to make the change.
Industries disruptor and problem solver Downsizer.com
has developed a unique solution to fix this,
which they released a couple of years ago.
And the MD and co-founder, Mark McDuffie,
joins us again to give us a bit of an update
on how things are tracking.
So welcome back to Realty Talk, Mark.
Thanks, Bushy.
Always appreciate our conversations.
Likewise, because I love what you're doing in this space
and there's a big and growing need.
But I guess just to kick things off, Mark,
for those who haven't had a chance to see your previous appearances
here on the show, can you start by giving us a bit of a quick refresher
on the problems that right-sizers are facing
and what Downsizer does to help solve those?
Yeah, thank you, Bushy.
So we're Downsizer.com.
As Bushy says, we've been in the market now for about two years.
The first 12 months of that was really discreetly in pilot mode,
ironing out some kinks with property developers in three states originally.
Now, Downsizer solves a problem on two sides of the marketplace.
We are working with property developers and vendors on one side of the marketplace
who are increasingly building stock in an environment where there's less buyers
and less mortgages approved in the market because of interest rates.
They're doing it tough.
So property developers on one side trying to sell,
and on the other side, you've got this, as you alluded to,
This cohort of Australians and actually global citizens, the baby boomer generation, is a macroeconomic trend.
They're expressing the pain points in a different way.
Up and down the country, they're walking into property, open houses or sales suites and saying, I really love the property, but we have to sell our current home first because we don't have the 5% or 10% cash deposit to exchange.
The downsizer really sits at the intersection of those two forces.
Yep, so talk to us about how that works
because people are going to be saying,
okay, well, I've sort of got a head around this,
but how are you breaking that nexus
and facilitating it so they're able to secure the next home
before they sell the home?
Yeah, so we've kind of had two big innovations.
We've got the technology side of the innovation,
which is we can prove who Bushy is,
his net equity, the house that he owns,
any outstanding debts i can say with bushy's permission of course how much bushy has in net
equity now bushy may have a four million pound four million dollar house that he or she wholly
owns that means he's got four million dollars of equity bushy wants to simplify his life and he
wants to buy a two million dollar apartment off the plan at this really sensational development
with beach views and simple lock-up facilities amenities all that kind of stuff bushy wants to
simplify his life for whatever reason.
So the digital technology allows us
to qualify all of Bushy's personal information
and his net equity.
But we present that to the property developer
or the vendor to say,
Bushy's good for it.
Bushy doesn't need to pay a 10% cash deposit.
So if Bushy was buying a $2 million property,
he or she would have to find
a $200,000 cash deposit to exchange.
What we do is we have this unique financial instrument
that allows Bushy to exchange
and stay in his current $4 million property,
allow capital growth whilst the new one's being built,
and then he can exchange and he or she needs to pay
the full asking price at settlement.
So basically we've got two sides of the problem.
There's an insurance instrument that's issued
or a bond instrument that's issued by our underwriter
that protects the developer or the vendor
in the event that Bushy walks away.
the cost of that is a fraction of because it's not a lending product it's an insurance type
instrument yes the cost is therefore a fraction of what it would cost bushy as a bridging finance
to complete so we issue a downsizer bond that allows bushy to exchange on his two million
dollar property and he can stay in his current property until the new one's ready the only issue
that Bushy has if he doesn't complete there is a claim but that's the unhappy path what we're
seeing is Bushy's made a lifestyle decision he or she wants to simplify their lives and they're
simplifying by selling their four million dollar property buying a two million dollar
and they've got two million dollars in net equity that will transform their lives
yeah no it's it's really an unlocking key that you brought to the table that that's releasing
the handcuffs of those that are stuck in that position
where they can't move the property or it's too hard
or too expensive or even not possible for some
to actually get bridging finance in the current climate,
given that, you know, lending requirements have tightened
up a fair bit in recent times.
So it's a real access key in that perspective.
Since we last spoke, you know, we went through it
in a bit of detail a couple of years ago.
what's new and improved since we had those initial chats mark new and improved uh it's
a lot happens in a year in startup so i'll try and summarize as much as i can
i think it's just over a year since we spoke so key changes for us would be
market adoption has has really taken taken hold so we now have um more than 3 000 properties for
sale on our platform we have and the value of those properties for sale is now more than 3.4
billion of stock so we have more stock for downsizers to come to our platform and search
for where they want to where they want to live we've got great properties now on in in perth
sydney um melbourne uh queensland southeast queensland gold coast uh canberra we're all
over the place now so number one is we have more choice and more stock available to suit your needs
yeah we also do existing properties now we've had our the first two sales of uh existing property
So it doesn't have to be only off the plan, which is a real step change.
Yes.
The other thing that is significant, but not everybody really appreciates the barrier that was there.
We had an underwriting rating that wasn't on par with the market leader QBE.
We are now the same rated.
So we are standard and pause A plus rated, which means that it's opened up all of the institutional players.
So now we have sold properties in conjunction with all the big players.
We have Mervac signed with us, Second City House signed with us.
We've sold with Colliers, we've sold with CBUS.
We, you know, the real game changer there is investment grade, which builds trust for both the property developer, the real estate agent and the purchaser and the conveyances in the middle.
So we've really lifted the game from, you know, we're acting like enterprise.
we like to say we're enterprise from leadership down to the first line of code so we're all
operating like we are an institutional player most of our staff have come from large institutions so
that's just out of the box for us yeah so if i summarize the biggest thing for us is we're
investment grade a plus so the adoption becomes quicker yeah as a result of that we have much
more clock right across the country and we now do existing properties as well yeah let's start
let's dive into that existing piece for a minute because i mean i mean in terms of the potential
scope uh and the opportunity that could ripple out of the uh existing space given that there's
still some challenges for some in the construction industry it's it's not easy at the moment uh and
i'm sure what you bring to the table is actually facilitating developers in terms of pre-sales
which is helping their own funding to shore up the follow-through
on the developments.
But certainly there's a fair bit of nerves in the waves at the moment
for anything off the plan or new build, that sort of opening the door
into the existing space.
Can you talk a little bit more about that and where that's heading?
Yeah.
Well, as a proportion of the market, you know, existing sales
in australia make up you know at it i would say it's probably about 65 of residential sales maybe
even more than that given the the resistance to off the plan that you mentioned so it's a huge
market for us but really the way that we're operating is the bond is exactly the same
we still qualify that bushy has enough equity but really where we're seeing that existing
property bond use is let's say you've got an auction um bushy bushy uh sorry i don't know
where you live bushy but i'll make it i'll make it up right so bushy lives in the eastern suburbs
of sydney yeah bushy's lived in his house uh in ranwick for 25 years his kids and his grandkids
have moved on he's rattling around and he wants to make a move now there's not a lot of new builds
or but bushy might not trust trust new builds when he sees an apartment or a house around the corner
he knows the apartment he knows the building because he's walked past it for a coffee to his
you know he walks past his favorite barista every day and he goes if i would like to move but i can't
find the right stock oh look something's appeared at auction around the corner it's going to auction
in eight weeks yeah there's no way bushy's going to be able to sell his house within eight weeks
bushy doesn't have the deposit to exchange yeah so what we do is work with agents selling that
property um at auction and we can pre-qualify bushy so we take him through the process and we
say hey bushy you can bid at auction up to a certain price so we use the same numbers as we
did before yeah but she's got a four million dollar net equity house in ranwick bushy wants
to buy a two million dollar smaller place in the same suburb um he doesn't have two hundred thousand
dollar deposit and he hasn't sold his current house first yep we pre-qualify bushy to bid bid
up to the amount that he wants to so if he's got four million dollars in net equity he can actually
bid up to four million dollars but you know bushy might not want to do that so bushy can take his
pre-approval to the auction and say to the agent, provided the vendor's willing to accept a slightly
delayed settlement, because Bushy still has to sell his current house to settle on the end. So
we do a short-term bond, three to six months, provided the vendor is willing to accept
delayed settlement for a better price. Now, what that means is if you're a good agent and you're
trying to drive people to an auction, instead of three cash buyers bidding, you might have three
cash buyers plus four pre-approved downsizer bonds you've now got seven people bidding for
the same property the vendor's going to get a better outcome 100 that's that's pretty exciting
where i think that will go to uh once once the awareness and the opportunity both from the
professionals and the general uh property audience get their head around that that's a massive game
changer i think potentially mark that's it it replaces the need for bridging finance right and
our underwriters deposit power and they've been in in market for 30 years and 98 of their business
is short-term bonds and they are either existing properties at auction or bridging finance or
whatever the need might be or bushy might have a term deposit um that's that's maturing in you
know six weeks eight weeks ten weeks so he doesn't have the cash but he's got proven funds
So you can use these bonds to bid at auction or exchange
without the need for a cash exchange.
It's a phenomenal product in this market where you talk
about bridging finance earlier on.
Since the Royal Commission, it's very hard to get bridging funding
if you don't have an income.
So it's almost like it's irresponsible.
Yeah, almost impossible, actually, in that context.
So real game changer there.
I know when we spoke last time, you had some almost global
expansion plans uh i know there's been a bit of work happening in that area but particularly in
the uk yeah can you share how that's progressing and and what will be the trickleback impact on
what you're doing locally as a result yeah i mean if i take it a little step back our business the
genesis of our business was you know a property developer co-founder uh that's reflected that
for every property he sold he could sell two or three more if he could remove the need for a cash
deposit within three to six months we quickly like found through customer center design this
downsizer or baby boomer sector in australia there's 1.9 million aussies that are 55 and
above planning on downsizing that is not limited to the island of australia no right so there's
1.9 million in australia there's 7.2 million in the uk that are 55 and above and of that cohort
in the UK, 98%, sorry, 7.2 million, and their average stored equity is 98% in that cohort.
There's trillions of pounds of equity in the UK, and the macroeconomics are almost identical.
Developers are doing it tough, builders are doing it tough, economy's tough, mortgage rates are up,
so there's less approved mortgages in the market. The downsizers have the key to the property
problem in australia there's 13 million spare beds empty every night yeah and they are controlled by
the bait and boomer segment and on the other side of the market you've got those trying to get onto
the market that are locked out we don't have a housing crisis we've got like a supply problem
and a transition problem and the uk is the same so where we're quickly and the us we've identified
the top 10 states that we would do in in the u.s and again the macroeconomics don't lie 24 million
homeowners in the top 10 states that we would look at in the u.s are 60 plus and wholly on there so
this macroeconomic trend of unlocking equity by using a bond to replace a cash deposit is going
to work over time and yes the adoption has been you know slower in australia than we'd like but
we're now there we've sold 65 million dollars of property in australia yeah that's not bad for a
style that's in the uk we're in yeah if we were a small agent setting up on the corner of a street
or high street we'd be pretty happy we'd be slapping high-fiving and slapping each other's
backs but startup worlds expect billion dollar revenues in 10 minutes that doesn't happen but
we are we're slowly chipping away we're doing better than most but the uk really excites me
because the adoption there so far has been phenomenal compared to australia the speed
where they're accepting the concept and the principle.
And we're very close to signing
with one of the biggest real estate agents,
chains, national real estate agent in the UK.
The stock list that we have lined up in the UK
for launch later this year is 3.5 billion pounds,
7 million Aussie.
Put that into context.
We've been in business for two years in Australia
and we've only got half that.
a pilot will be that size in the uk yeah amazing because i'm thinking here as you're talking mark
and there's so much discussion in all levels of media media and from politicians and policy makers
about the housing affordability crisis but if you if you drill down on that the listing levels at
the moment uh you know i keep a close eye on this mark and depending on where you are the number of
properties for sale are down anywhere between 25 to 40 percent now a lot of that is because people
are homebound that they want to make a move but they don't have the ability to do so now if a
smart politician and a policymaker from a level of government recognize the ability to use the
downsizer approach to free up equity uh so that's going to spill over into the economy it's also
going to create a chain reaction that's going to because we've got an accessibility problem here
that frees up that exercise, then the roll-on effects
are actually massive.
So I think there's a real opportunity for anyone listening in,
if you're in government or you've got an impact on policy,
you need to reach out to Mark and the Downsizer team
because there's a big opportunity here to free up those blocked doors
that currently sit there because it's just impossible
to make the move.
I completely agree, Ray.
I think there's no one solution or silver bullet
to the property equation here in Australia or the UK.
We very much see ourselves as being part of that
because we can see this long-held stock
that isn't being freed up
because the downsizers either have a financial block
or they can't find property that suits them.
But I really genuinely believe
there's a combination of solutions
that can help the government's target for more stock,
but also releasing this long-held stock
and the 13 million spare bedrooms a night just blows my mind in australia it's so sad yeah no
it's it's something that could be fairly simply sold if we thought outside of the box and stopped
following the the old traditional models and it's the old you know definition of insanity you
you keep on trying to do the same thing and wonder why i don't get a different result well
these are the sort of initiatives that we need to be leaping on look uh this is really exciting
mark i was excited last time i spoke to you i'm just as excited now because i think the
opportunity is actually bigger now than what we were initially talking we're only talking about
off the plan before that there's now the burgeoning existing opportunity for people to take advantage
of for those that are listening in and can see the same potential here uh how can downsizers and
developers that might be listening and real estate agents as well for that matter who can see this as
a way to free up potential sales for them that might be sitting there that can't do anything
at the moment. How can they find out more and whether downsizer.com is right for them, Mark?
You can go on the website and register for information and that will end up in hello
at downsizer.com. But I'm always keen to speak to everybody. So my name is Mark McDuffie. You
can hit me at mark at downsizer.com. You can hit me on LinkedIn. We'd love to speak to downsizers,
policymakers, real estate agents, property developers, anyone that wants to
try and unlock this 1.9 million homeowners that are moving whether we we exist or not it will
happen and we're just here to help it along the way so yeah hit us up on either the website hit
me up on linkedin drop us an email there's a there's information on the website there as well
so there's many different ways to get me and uh i've always made myself available so just hit me
up yeah no and i'll be encouraging everyone to do that because the more the word gets out about
the solution that you bring to the table,
the better everyone's going to be.
So look, again, I just want to thank you
for bringing us up to speed
with this really great solution opportunity.
And again, thanks for joining us here on the show today, Mark.
Thank you so much, Bushy.
Take care.
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