PurePerformance - Dynatrace Perform 2017 Wednesday Farewell

Episode Date: February 9, 2017

Josh McKenty of Pivotal

A test? You say tickle. Tickle. Test. Tickle. No, we're live. Broadcasting live. No test tickles. No test tickles.

No, all I said was tickle. Yeah, that's right. You were the first one to say that. Yeah, exactly. No. Brian. We're back. You're the one who made it dirty.

I didn't even realize I said it. We are back. This is going to be our final. It's been a long day. Final farewell of podcasting from Perform 2017, Dynatrace. And Josh McKinty joins us, CTO of Pivotal Labs. Not just labs, Pivotal everything. It's been a long day. Final farewell of podcasting from Perform 2017, Dynatrace. And Josh McKinty joins us, CTO of Pivotal Labs. Not just labs, Pivotal everything.

Field CTO for Cloud Foundry at Pivotal. Okay, got it. A confusing title. I'm also VP of Global Ecosystem Engineering. So I own the ISV teams over there. Right, right, right. It's all the amazing integrations and people that jump into. Folks like Dynatrace. Yeah, exactly.

Good on you, man. That is fantastic. So we did have a chance to talk with Maggie and Rajesh, I think it is. Yeah. Excellent. And they actually covered all kinds of things about the Concourse and Concourse CI. One question we did have, and it's maybe a tech geeky clarification thing, was does Concourse actually stand alone as a ci automation absolutely wouldn't have to have

so the best way to deploy concourse is with bosh but you don't have to use all of cloud foundry to use bosh right so you can just use bosh or bosh light by itself on a laptop or on any big is right and use that to stand up concourse and run it that way okay and actually i'd say most large concourse environments in the world are standalone. They're not run necessarily as the Cloud Foundry tile, although that's now available. Yeah, very cool. But there is coexistence. People are moving around.

You can have Concourse working integrated with Jenkins or other stuff. Oh, yeah, definitely. And actually, so I spent last Friday doing an all-day workshop with a big customer in the oil and gas industry, fleshing out how we were going to run master concourse pipelines that also had jobs that ran Jenkins pipelines, that ran Ansible scripts and all sorts of stuff. Yes. Very, very awesome. And with oil and gas, the pipelines are very relevant.

That's why they like the term pipeline. Master pipeline, it just makes sense to them. And I just always thought if you could take the oil and gas out of the right-of-way and just put fiber, you'd make a lot more money. Interesting. If you could fill the fiber to the same volume of the initial oil and gas pipeline, yes. Yeah. Just giant bundles of bundles of bundles. How do you think Sprint got started? Yeah, that makes right away on railroad lines.

Yeah. Yeah, exactly. So tell us a little bit more, maybe additional things from what what we learned already with Pivotal. How's the show connecting here and what what are you excited about? Wow. What am I excited about is is basically everything. So I'm a very excitable guy. I had a lot of coffee. I was on a very early flight. Fantastic. So we really launched the global ecosystem program at Pivotal last year, sort of the beginning of last year, right? So we entered last year with four or five partners, and we exited with 36, 37 commercially available kind of GA partnerships, and we have another 150 now in process. Right.

So that's been huge, right? We've built an entire team both on the engineering side and the pre-sale side and the BD side and program management, product management, go-to-market. We're running a lot of events this year. So what we were calling industry days last year, which are these sort of two-day hack fests, are now three-day partner days,

where the first day is a training day. And then the second two days now have two tracks. So we have a track for our systems integrator partners like HCL and CSC who are here today. And then the other track is for engineers and engineers building integrations together. Very, very cool. So that's just scaling up. I'd say the thing I'm most excited about, to be honest, is kind of complete solutions. Anytime you have a new technology, you spend the first year or two explaining what it is, defending its value, getting it installed, and then eventually it just becomes kind of part of a larger solution. And we're at that tipping point now where folks are saying, yeah, yeah, obviously we're buying Pivotal Cloud Foundry, but we're not buying it to have just a cloud-native platform. We're buying it along with modern cloud-native monitoring tools like Dynatrace and a bunch of these data products and next-generation messaging. Full-on automation.

And here's the problem we're solving with this whole solution. So now we're back to where I like to live, which is business value. So I'm going to take you back to the partnership ecosystem that's being built. Is that being driven by your customers saying, well, of course we're buying Pivotal Cloud Foundry, and we're buying these other stuff to go with it, and then you go out and seek that partnership, or are these partners coming to you because you have really cool stuff, or both?

Both, but we've had to, and Michael and I were just talking about this, we've had to tier our partner program for the first time, where initially it was like, hey, everyone can be first class. Fully open. We all love you, but we're gating you by customer demand because we were a small team. We're like, you've got to give me the names of four customers that we have jointly who want to see this integration put together,

otherwise I can't justify spending on it. Now we're continuing to do that, the customer-based investment. We also have a self-service tier, which opens us up to working with small startups, with companies out of YC, with companies internationally where maybe we don't have joint customers yet. Folks in the Middle East and in Israel saying, hey, we have this really cool tech. We're really excited about working with Cloud Foundry. We'd like to work together with you. We're like, great. We have shared infrastructure. We have great docs. We can put you work together with you. We're like, great. We have shared infrastructure.

We have great docs. We can put you through some training programs. We can give you some light touch go-to-market support. Cool. And it doesn't cost us a lot. And then they have a chance to go and prove that this combined solution makes sense. Okay. I like that.

I think that is awesome. You gave a keynote here. Yeah. What did you talk about in your keynote? We were stuck out here in the podcasting booth, you know, disconnected. Being audio nerds. We didn't quite get here. Yeah. What did you talk about in your keynote? We were stuck out here in the podcasting booth, you know, disconnected. So we didn't quite get here. But for folks that weren't here, they're listening online or will listen to the show,

maybe a little recap of what... Sure. I talked about data-driven business. And what I... I mean, this is a fun venue for me as a keynote speaker because it's not really my audience. I get to come and be a futurist. Whereas if I'm at Spring One Platform or the Cloud Foundry Summit, I obviously have to go talk about Cloud Foundry.

Right, right. So the futurist angle for me, when I was at Netscape and Flock doing browsers, we were talking about early social media and social networking and how you could build against those APIs and why that was cool. And then when I started OpenStack, we had to go out and explain what cloud was. And then when I started working on Cloud Foundry, we had to go out and explain what containers were and why they mattered. That's right.

So we've now gotten to this maturity with cloud native platform where I don't have to talk about it anymore. We can talk about business value. So the talk was, how do you close the loop in continuous delivery between going from an idea for a user to a product manager to a developer to an operator, closing that loop by measuring the results of that deployment in real time and automating rollbacks. And the best web companies have done this.

They just let every developer push code to prod thousands of times a day, but every push can be immediately rolled back if key metrics change. So if you look, cart abandon rate has gone up by 0.2%. We don't like it. Roll it out. So the tools are in place. What's lacking in most organizations is the business will to define those numbers. So what is it that we're going to live or die by? Yeah, yeah.

So it's a fun conversation to have. And doing that conceptually as in an old school requirement, well, these are my pass-fail criteria and such. But it changes. Different time of the year, business changes, campaign here, opportunity there. Yep. So it flips that around and puts them back in charge. Well, if you want the agility in the business, you've got to give us the data to drive it into full agility.

It really, it's the last silo in an interesting way that we've had silos, you know, that we've torn down the silos between development and operations. We tore down the silos between product management and development. We tore down a lot of these silos, but we've left business in the ivory tower. And they're still the ones with MBOs. They're still the ones tracking KPIs. And they're now the ones pointing their fingers at the rest of the org saying digital isn't delivering for us right and digital has to get brave enough to say well you didn't tell us what you wanted us to measure yeah yeah well i think it was kpi stand for kill

productivity immediately so so so i i want to put something on the table that we're observing and get your take on it. From the marketing department, that is, we have a marketing campaign. It goes out. We generate so much load. It comes to the website. It crashes the website. Marketing department goes running to the executives and saying, success, we killed the website.

It's like, what? What are you talking about? Look how cool we are. We got so much attention to the campaign, so much draw. Yeah. Boom, we crashed the tree. So what's your impression on that? I mean, it's redefining failure versus success. It's a first-generation metric in a lot of ways because they're – and I talked about this in my talk.

I talk about searching under the streetlight, right? Measure what's easy instead of what means something. And so saying, hey, we drove a bunch of traffic. Traffic – you know, when I started doing websites, it was 1996. And what people measured was hits. Right. And a hit. Did you have that GeoCities cat one with the mini playing?

Oh, tripod. Before GeoCities, actually. Yeah. I don't even want to talk about these stories. But hits was literally any request to the web server. Not a full page load. Not a unique user. Not a unique IP. Not a full page load, not a unique user, not a unique IP, not anything

that was actually business. It was like, hey, we're getting 100,000 hits a day. What does that mean? We don't know. But it's super cool. It's all one pixel a piece. So we crashed the web server. Well, does that mean anything? No. But it's great to have the idea that you're measuring something because then you

can iterate towards better measurement. Yeah, yeah. You can improve it. It's a very mature way of looking at that. Well, hey, that measurement was very poor, but now we know we can measure better. It's kind of a gross measurement. Let's make it a little bit finer.

Because the cultural barrier is, are we measuring something and taking decisions against that measurement in real time in an automated system and are we ever brave and taking decisions against that measurement in real time in an automated system and are we ever brave enough to do that most companies never pull the trigger and so saying even if the even if you're measuring the wrong thing and and by wrong i mean not optimum right so let's just say you're measuring time on site time on site is only vaguely correlated with customer happiness or customer success or

purchasing right but at least it's vaguely correlated right so like hey we're improving time on site all right not necessarily making more money not necessarily being efficient but at least you're you're optimizing for something and then you can change what you're optimizing for yeah so i have another question if you go back, I guess about eight years, eight, nine years, it was all Web 2.0 was the rage. And then the semantic web of Web 3.0. And here we're

looking backwards, hindsight. Are we arriving with, you've got Davis, you've got AI engines. Pivotal has some AI pieces in as well. Automatic rules engine stuff. Are we arriving at Web 3.0? And so then what's Web 4.0? So let me make fun of Web 2.0 for just a sec.

Please, yes. I was very, very briefly on the W3C committee for the semantic web. And by briefly, I mean like five weeks. Yeah. And the mistake we made, which is obvious in hindsight, is the same mistake we made in project management

for decades, which is thinking that we could predict the future. We're saying we're going to predict the future taxonomy that will make sense, and we're going to have schema and ontology, and we're constraining things, and OWL is really important. That's ridiculous. In hindsight, not a good plan. So what we did with Agile, saying let's just do the most important thing first and then figure it out, we also started doing with NoSQL

and saying let's just store the data that makes sense and be able to evolve the schema as we go. And then we said, oh, and by the way, we actually don't even want to evolve the schema. We want to let the system evolve its own schema, which really is what machine learning does. So that, I think, has taken us to Web 3.0 by virtue of going the opposite direction of where we were originally headed. So Web 4.0, I will go ahead and go on record for this. Breaking news. There you go.

Web 4.0 is coming. Web 4.0 is where the Internet completely disappears. So this is what I mean by boring and ubiquitous technology my eldest who's 13 and turns 14 in two days uh is on instagram and is on her phone all the time and she and i built a website one time very briefly and hosted on club foundry yeah but generally speaking not only does she not really know what the Internet is, she doesn't care. She could be a perfectly competent programmer and never care. And I used to talk about this when I was moving over to Pivotal from having done Piston. Yeah.

Right. I started programming in 83 on an Apple II Plus, and you didn't have to understand hardware to write software. It was the actually Wozniak invented computer programming in a meaningful way by completely separating it from hardware. Right. And then when we went to distributed systems, we broke that abstraction boundary, right? So we got a leaky abstraction where all of a sudden you had to understand networking, you had to understand storage performance.

And even if you look at what people do with public cloud today, we're back to saying, gosh, ELBs and EBS and which S3 bucket is in which region. The fact that as a programmer, I have to understand an availability zone makes me want to punch somebody in the face. Yeah. And it opens the non-functional security stuff.

And it's probably a new tantamount. Probably. What he said. Yes, probably. Well, we've had those arguments offline. But Cloud Foundry, in a lot of meaningful ways, takes me back to that 1983 Apple 2 Plus experience where I don't have to care. And I don't ever want to care. So I think Web 4, where we're headed, is there's just a lot more that we don't have to care about.

I gave a talk at GluCon a couple years ago about the somebody else's problem field, right, which is in Hitchhiker's Guide to the Galaxy, you make something invisible by making it somebody else's problem. Right. Right, so I think Web 4.0 is the somebody else's problem field applied to most of what we think of as IT today. Yes. So if you're an ops guy,

maybe you should be a little bit concerned that you'll move out of your... I think DevOps did a good job, and Patrick was the... Okay, changing the toner cartridge is not an IT specialist. There's no certification for changing the printer toner. At this point now, it'll be assigning IP address DHCP ranges. But that's a really important thing to know.

Machines can figure out how to do that for us. Anything that machines can do, machines should do. But if you think about car mechanics, right? Cars are massively more sophisticated than they were when the profession of being a car mechanic started. We don't have fewer mechanics. They just do more interesting work. So the nature of the job has changed. Yeah.

But the existence of the job has not. Excellent. Excellent. And then, but we still want mechanics to put their name, sign the engine stamp. Yes. Yes. For the highest performance. And this goes back to ownership related to performance. You must put your signature on it. You need to take ownership of it. We're seeing this in DevOps as well. In the automotive universe, engine builders for very high-performance cars sign the engine. It's got an engine plate.

It goes on there, their name. If they screw up too often, they get on a plane with a bunch of tools and go fix it. If they screw up in the Slack channel, what it is is somebody really not having a good time doing something that's really boring and probably unnecessary. So if I could paraphrase on the Web 4.0, building on the semantic web, which is not necessarily customer-facing on the semantic web, we've moved that intelligence to the back end, and those rote processes are going to become ever more boring and really obscured from the customer because business intelligence is taking care of that. And once that happens, we just blend into Web 4.0 essentially yeah i think of the the emergent complexity i mean there's this great story that's floating around the internet i don't know if it's

true or not but the story goes that google translate internally to their machine learning system has invented a meta language yes yes i read that entirely generated by software we have no idea what that language is or how it works or what it's for, and we don't have to care. That, I think, is the first example of Web 4.0. Yes. And then Web 5.0 would be Skynet once again. Yeah, and I have a friend in Seattle who's trying to build that now.

That's fine. Singularity is cool, but it should just be a board game. That's it. I read something. Google is building something. AI builds AI. Yeah. That's what I AI builds AI. Yeah. That's what I'm talking about.

Chicken or egg. Chicken or egg. Chicken or egg. As soon as you have AI that can build AI that is better than the initial AI, that is Skynet. We're done then. And you have to have very specific genetic rules that go from one generation to the next in that case, or we are done for. Well, we go back to, let's close the loop to the data-driven business then, right?

Because when you have AI that's writing more AI, the only constraint is what index is it optimizing for, right? So if that's a human-centric index, then we're in good shape. And if that is a machine-centric index or an index that maybe drifts over time or something that was poorly defined, we could be in very bad shape. Yes. And that's where ambiguity is not just against productivity as it is this time with process-heavy stuff. One wonders. Yeah. Ambiguity is truly dangerous when it's going to go on its own, if you're not very clear.

It's just as dangerous today inside big companies. When you see great results for a quarter and you say, what did that come from? And you don't know the clear and precise answer of this feature rolled out for this audience that made them happy in this way and led to these sales. Guess what? Your next quarter is going to suck because you have no idea why this quarter was good. What should you repeat? What should you amplify? What should you discontinue? Basic business stuff.

I do want to – we've heard a lot about Davis as the learning engine or the natural language engine that's happening. And there's some other AI pieces within Dynatrace that we've been talking about throughout the last few days. Just not to stick in the semantic web, but the AI component that's becoming popular that we're just talking about with Raj here as well. In Pivotal's world, how are you, are you have learning engines or things that are happening? Is there anything interesting AI-wise happening in the Pivotal platforms? That's a great question. The short answer is no.

And the reason I think, well, the short answer is yes and no, in that Pivotal has a whole big data suite side of the business, right? So we have Green Plum, we have Gemfire, we have Hawk, we do interesting things on top of hadoop and so forth um but i see much more ai development coming out of our strategic partnerships with microsoft and with google and with with vmware and with dell writ large uh then i see us focusing on that and

the reason is ai is a class of algorithm problem. Distributed systems orchestration is also a class of algorithms problem. Happens to be a different set of algorithms. We're really good at those. We've really optimized that focus. And I would say it would be a little bit askew

for us to go back and say, now we're going to immediately go get really good at doing bots. Right, right. We don't like bots. One wonders when we're going to get the Asimov's three rules for IT. We have them for robots, but what about for AI? Well, the IT just becomes robots. We're done.

We're good. So Jonathan King is the only person I know who's seriously thinking about this clearly. So he works for Erickson right now, but he is a beautiful and brilliant combination of a lawyer and a technologist, and he's written extensively on privacy and identity, privacy, and the legal framework, particularly internationally, and he's the most cited articles now are Jonathan Kin's thinking.

So he's proposed the idea that we will end up with chief privacy officers or chief civil liberty officers. And the notion of these three R's of IT or the three rules, the three laws, like, would be around whose data is it? Who's allowed to get it? Who's allowed to profit off of it. Notions of ownership and privacy, I think, are those missing laws more so than the servers will rise up and kill me. Yes. Yes, and we are seeing horrible evidence of that right now where production data is being used in tests where we don't have the same controls or audit capabilities in test environments that we do in prod and i think that's actually the

root of a lot of data breaches today it's just walking out the door without without the overarching stuff plus the what's the average tenure for a cso is like three weeks or something okay thanks i really enjoyed working here i've got'm going to go spend time with family. I mean, Bruce Schneer is the one who coined this best, right? He's like, if you think that security is a technology problem, then you don't understand technology and you don't understand security. Excellent. Cool, Joshua.

Thanks for joining us. Thanks for coming in. My pleasure. A cool future keynote. And predicted here first, Web 4.0. Web 4.0. Web 4.0, here it comes. Actually, we won't hold you to that. That'd be fine. Web 4.0. Web 4.0. Here it comes. Actually, we won't hold you to that.

That'd be fine. Thanks very much. Thanks very much. We're going to wrap up PerfPytes. Yes. And wrap up PerfPerformance at Perform 2017. Yes. Which means we bid farewell to our new friends at Pivotal, which is very cool.

Yes, thank you. There are some other folks standing around here listening as well. Michael's here. Were you guys just listening in for the joy and fun of fantastic Joshness? Joshnessity? So it was Josh's posse. Two takeaways I love so much is, you know, you always overestimate how much you can do in an hour or a week

and you underestimate how you can do in a month or a year. It's amazing. It's like you got it from some book or something like that. But it's happiness or something like that? The happiness project. There's a better version of that which Elon Musk tweeted. Okay. It basically says if you look at productivity every day over the course of 365 days, there's an interesting equation to say if you get 1% improvement every day for a year, it's a very big number, right?

If you get 1% worse every year, it essentially trends to zero. Any number trends almost immediately to zero. But the happiness project is a little more poetic and emotional. But the other great thing that I take away from your presentation was, you know, take one metric, think about it, implement it, then you can come up with a second one, third one. That's how you can keep going. Every one of our most successful customers has followed this pattern, right?

And actually, internationally, I mean, Springer Nature is a great example. Home Depot is a great example where they start with one app or two apps, and they get as far down the continuous deployment, continuous delivery path they can. And then the organic momentum inside their business drives hundreds of other applications to copy that model because it gives them a sense of the art of the possible. So I've been working with a bunch of big industrial companies. We always talk about moonshots. What is the moonshot for the business,

and can you demonstrate the art of the possible and give everyone something to go copy? That's great. One quick question. Yeah. As part of a 4.0 conversation, you said Internet disappearing or something. Yeah.

So can you elaborate on that? What do you mean internet disappearing? How often during the day do you think about the power grid? Like even as a passing thought. Okay. Right? You go, you turn on lights, you use power, you plug it in. I mean, the true utility model is that no one talks about it except in very specialized niches and it's a tiny percentage of the population of the world that

deals with the power grid and yet it's this massively oversized impact on society right so that kind of disappearing i think is nobody thinks about the power grid similarly we're almost at the cusp of nobody thinking about the Internet. People still do. There's still a lot of folks talking about it, thinking about it. IPv6 is looming, and we're all terrified of it. And there are stumbling blocks on the way to Web 4. But there is clearly a line of sight to say, at a certain point, always on from every device that makes any sense, and nobody would think about offline. And the leading indicator will be when flight mode is no longer required.

Because, frankly, flight mode is ridiculous. Yeah. I don't think even pilots are announcing put it on pilot. We don't even care. The only reason I use flight mode now is because it drains my battery not to. Right, right. Exactly. care. The only reason I use flight mode now is because it drains my battery not to. Right, right. Which also is a solvable problem in software.

Yes. Thank you. Alright, thank you guys. Thank you very much. Thanks again, Jeff. Thank you all very, very much. That's a PerfByte stopwatch. Selfies, yes. Did we get... Martin was on the mic, wasn't he?

Yes. We should put him in the... Did he give us a card? Yep. I gave you a card from somebody. Somebody. Is there a Dynatrace card in there? somebody. So as we're closing

on the end of the show, we are going to have to draw for the parrot drone. You got one? Okay, yes. So we're about to do the drone. So we are Gutenbrunner. So we're...

Gutenbrunner. Gutenbrunner. Brunner. Gutenbrunner. Gutenbrunner. B-R-U-N-N-E-R. So we're wrapping up. I want to say a big thanks to James and Mark.

It's been a real pleasure to do this with you all that's surprising to see the pros at work with this because it's obviously still a novice earning my getting my podcast I'd like to say it was a joy to have both you and Andy join us this week

but it's a joy to have you join us. Andy's been kind of like... He's run down. But this cements the fact that you are podcasting at Dynatrace. Yes, I guess so. We met Stefan. Stefan also does a podcast, but it's not

Dynatrace podcast. But you can do some cross-pollination there. That would be really fun. It has been, as usual, just kind of a crazy fun ride for three days. Both of our podcast queues are filled with so many shows. Yeah, and there's still a few more to come. Yeah, so if you're...

Apologies to the audience if you're feeling, I don't know, slightly harassed. Or if we filled up your phone. Oh my god, another podcast. Another episode, and another episode, and another episode. But they're going to keep coming as we have a few more things to upload. We've got some of those. The other ones have multiple interviews chained together. Interview mashups.

We're going to rename that kind of stuff. Megamix. Megamix. So I want you guys to spend a few minutes thinking about what we heard all week, Monday, Tuesday, Wednesday, right? Yep. You're paying attention to the people behind us? Yes, I'm watching the Joy Express about the PerfBite stopwatch.

Oh, yes. Yeah, that's going to be a collector's edition, I think. So just keep the case. I keep mine at home. You got a display case. That's right. All right. So there are two giveaways here, two gifts.

One will be a pair of shoes. Yes. Classic Connie All-Stars shoes. And usually what we do is review. We have maybe a third party. Martha has done this in the past. Review all the different stories, performance stories. But I have to admit, we had a few testimonials.

The only one real story we had was from, was it Yang Liu, who gave us, he was talking about the weird anomaly, go to the field, the Kron. That was actually, it was a weird performance outage monthly story thing. Yeah. Yeah, and that was earlier today. Just earlier today, yeah. We were chatting with him, and you could see his passion on the story. Oh, he was yelling, screaming. He was just going at it.

I just want to elect him to win a pair of PerfBite shoes. Because I can think other people were excited and everything. I will second that nomination. Really? Yes. I got a second. I'll third it. I wasn't here for it. Unanim everything. I will second that nomination. Really? Yes. I got a second. I'll third it. I wasn't here for it.

Unanimous. I don't know where I was. So the two things we need to do is, one, figure out how to pronounce his name properly. Yes. And apologies to the entire culture of his country where he came from of origin and the language of his mother tongue, so to speak. We will figure it out. I think he was in my session, my puzzle session, so I can look up his contact information. But congratulations, he will win a pair of leather Converse custom PerfBytes shoes.

And, of course, you'll have to figure out how to do a pure performance version of the shoe kind of thing, right? If they would let us expense it. There you go. It's going to happen. I also have a handful of business cards, and some of them are just names, so we'll still have to find out who they are. And we're going to do a pick, but I need a hat or something to put this in. I mean, Brian sort of has a hat, but it's not.

Here, this would be a grab bag, the Dynatrace grab bag. And that's a bag within a bag. We can get rid of that. A bag within a bag. That's awesome. But let's just make sure we're – Bags and bags and bags and bags. We've got all the different people in here.

Right? So there's Ryan, Santiago. That's – we gave him the shoes. He could still win the drone. Sure can. Throw it in there. Daniel Hawthorne. He was good. James from Fiat Chrysler. Daniel Hawthorne. He was good.

James from Fiat Chrysler. He gave us a nice testimonial as well. But not so much a story. Again, they were just telling about the show. Walter. So we had a chat with Walter. Rick Boyd from IBM. That was pretty good.

Derek. Put him in there. Stefan Baumgartner. He was good. Beautiful tree. Tree gardener guy. Vikram.ner. He's good. Beautiful tree. Tree gardener guy. Vikram. Vikram at iCloud.

The Apple guy. That was pretty fantastic talking with him. Josh from Pivotal. Yes. Because he was on the mic. And that was sort of mind-blowing. And then Martin Gutenbringer. Are you missing a few?

Who else can you remember? Write them down. I had the Santi one I gave you. I got Santi in there. Oh, you got the one. I missed the naming of it. Yeah. Santi's in there. Who else? All right. I missed the naming of it. Yeah, Santi's in there.

Who else? All right. I can't think of anyone else. Give it a real shake. James has got a Dynatrace tote bag here. He's really got randomizing. He's spinning in circles. It's kind of like a turner's circle.

And we're going to let Brian, you want to do the honors here? Sure thing. Eyes closed. Eyes closed. Reach around in there. Don't get biased. You'll be winner of the Parrot AR GPS drone. Is it Dynatrace employees?

Oh, it's Santiago. There you go. And you know what? He's like, make sure I win. I swear. You saw my eyes closed? No, your eyes were closed. That was an honest poll.

We're in Vegas where gambling rules are strictly enforced by the board. Oh, my goodness. So congratulations to Santiago Palacios. Palacios, I think. We've never discussed last names. But he goes by Santi. Get your phone and call him right now. I don't have his number.

On the air. Oh. No, we have his number right here. So get your phone. It's a 616. And we'll put him on speaker. A 616. Hold on, hold on, hold on.

Come on, get it done here. Hurry up. You ready? Okay, 616-419-8099. And then throw them on speaker. This should work out. Santiago, winner of the drone. Good afternoon, this is Santiago.

Hey, Santi, it's Brian Wilson. Hello? Hey, Brian. Yeah. And it's Mark Tomlinson here and James Foley as well. You have any idea why we're calling you, sir? We're live podcasting right now. Oh.

No, no idea. No, no idea. No, no, no? No, you can't even take a guess as to why we might be calling you right now? Oh, gosh. Tell me I won the drone. You won the drone. Congratulations. It was really screwed up?

Yeah, it was eyes closed, head turned, grabbed a card, and your name came up. So congratulations, man. That's crazy. Come on down. Let's get your home address, and we'll ship it to you. I will. I'll be back down again in a jiffy. Okay.

Congratulations. Congrats. See you soon. Thanks. You're welcome. I felt like I was on, like z morning zoo now i know that is that's exactly right and then a lot of times that's how they do it just like that yeah they just put the phone right up to the thing they've got no technology in the radio all right so uh

let's give a little bit of a shout out for the next few things for people who are listening yes still there is a workshop day tomorrow yes so we may not be here but the but the the event continues into tomorrow with i think it's a half day tomorrow. Yes. We may not be here, but the event continues into tomorrow with, I think it's a half day of workshops. Yeah, about a half day. These are different kinds of workshops, different from Hot Day. I think it's similar to what was going on today.

I'll be out around Las Vegas, so if you just want to meet for a coffee and a performance discussion, hey, let's get together. Have a one-on-one perf meetup or do a perf rant. That would be good. I'm sure there's an IHOP someplace. So we'll give our big thanks out to Laura Snack, Aaron,

Melissa Boyne does the hot day stuff. Andy, of course, even though he's still got us hooked up in the first place doing this with Dynatrace and we've just enjoyed it the two times we've done it now. So I'll give my great thanks to Dynatrace and we've just enjoyed it the two times we've done it now. So I'll give my great thanks into Dynatrace and I'm really glad we got to do this together.

It's two different podcasts. We figured it out and it was totally fun. Simulcast in stereo. I know. That's pretty awesome. And we are then continuing. Yeah, where are you going? You're going down to Hobbiton.

We'll go back to Denver. We're going down to Hobbiton where all the packets go clowner clockwise. Yeah, I'm so excited to see Scandal. Yeah, Scandal. Yeah, where are you going? You're going down to Hobbiton. We'll go back to Denver. We're going down to Hobbiton, where all the packets go clowner-clockwise. Yeah, I'm so excited to see Gandalf. Yeah, Gandalf, exactly. And actually, I'll be in the Bay Area for two days tonight, and then Friday we're all catching a flight and heading to Saturday and Sunday. It'll be you, Mark James, and Andy's going as well, isn't he?

Yes. Yeah, Andy, and then, of course, we're connecting with all of the Asia Pacific, Australia, New Zealand. I think Andy's even going on to Singapore and maybe points beyond. Well, I know I'll be busy cutting a whole bunch of the peer performance cafes. He'll be sending me probably five a day. Cranking them out. Can you get them out? Yeah, yeah.

But they're nice. They're five, ten minutes. But we'll be having a lot of those people, but that's the yeah so so we're going to be in wellington new zealand wellington new zealand from the 12th to the 19th then we're going to hop a flight and go over to sydney sydney on the 20th and 21st then we're going to hop a flight and go to melbourne so i think that's wednesday morning so we wednesday will be in melbourne like we get up really early and go down there and then we're doing a webinar, and there's another meetup in Melbourne.

And then later that day? And then there's a chance, yeah, Thursday it looks like you might be just heading home. Yep. Unfortunately, just flight arrangements. There's a chance, and I'm hoping it's good because we've got some flack from the followers in Brisbane who are really upset that we weren't coming to Brisbane. Apparently Paula and Andy were like, this is an outrage. There's an outrage, I tell you.

So I may be going along with Andy to extend my trip to go. Because it only cost me $150. Why not? Brisbane is worth $150. Of course. So, you know, I hope they feel strongly about that. So I may be in Brisbane then and then head home. Maybe they'll turn around and give you $150 worth of Vegemite as a gift to make up for the $150 spent on the flight.

The other shout-outs we want to give now, we usually in our closing news, we talk about other future events. And so still coming up after these visits down under, we will be at STP Con in Phoenix. Yes, and we have some announcements coming on the STP Con front. Stay tuned next week. Yeah. And you'll hear some exciting things coming. Yes. And I think any performance tester is just going to want to say, oh, my God. I want to watch this.

I want to be there. I want to watch this. Yeah, and the biggest dangerous thing about this event that would be coming is that it's going to have a video component. And you know James and I have a face for radio, so it's just not going to work out that well. We did have some of our co-partners. You should get some

masks. I could. Get a Trump mask. I think you have that anonymous mask, don't you? That's so cliche. Guy Pierce. You kind of have that look anyway. Guy Fawkes. Guy Fawkes. Guy Pearce.

No, Guy Pearce was the guy in Memento, right? I don't know. That's a good movie. But Guy Fawkes is the one. Yeah, yeah, yeah. But we did have a chat with Electric Cloud, with Ixia. Yep. And we talked to Walt, who, of course, is a CGI.

And Neotis. Because Collaborative Consulting was his other company. Neotis, of course, Heinrich. Yes. Thanks again for joining us. Pivotal. And Pivotal. It was all really good. You know who didn of course, Heinrich. Yes. Thanks again for joining us. Pivotal. And Pivotal. It was all really good.

You know who didn't come? The guys, Moogsoft. They didn't come back. And they looked like a rambunctious group of folks. It'll be fun to talk with them again. So, yeah, that's my come and see us at STPCon. I'll go over and do the Test Bash thing. So if you're going to be in the UK.

And, of course, now after talking to Jason, I have an idea of what i have to go pick up at like the gatwick airport yes right certain kinds of the rums the scotches i'm good i'm good i'll probably send him an email yeah yes i do jason's name was in there by the way oh it was he oh yeah yeah well santi really wanted it so it's good that he won he'll be great so yes happy i was gonna say a big thank you to uh first of all everyone on the dynatrace team obviously you already mentioned laura and melissa and everyone else puts together but you know killer event if you've never been to one

but also just you know thanking all the dynatrace engineers and product creators for you know i started this job five years ago because i love the product i came in and still love it still think they're doing a wonderful job. But most importantly, really just thanking all the customers that came out. Seeing customers interact with each other and share stories. You know, like, hey, I don't know you. You might be my

competition until I can read the small print here. But before I even get to that, what do you do with Dynatrace? Let's talk what we're doing. Maybe we can learn something from each other. You know, and it just happens. We had a lot of testimonials from people, like the collaboration. Right. I think it was, who was it from?

It was Michael who was here talking from Canada. Oh, yeah, Mike Taylor. Mike Taylor. He was talking about this, being in the community. And we had people chatting on the VAR side of the house, on the customer side of the house, on the company side of the house. So, I mean, we had a great dialogue on kind of the triple play there. Yeah.

So that was really good. Other thank yous? Thank you to your spouse for allowing you to come down. Well, thank you to my mother-in-law. Mother-in-law. And Gigi and Jeff, we'll call them. Okay. Because they're out there looking for houses in my hometown.

That's pretty cool, actually. And so that made this a carefree trip, whereas I didn't have to worry about leaving the wife at home with the kids and all. I'd like to thank my mom and dad. Yes. San Dimas Valley High School Football Rules. I didn't want to say that. No, I'll say, and of course, thanks to the sexy Irish voice of Perk Bites, Martha,

for letting me go on a very long business trip. And it's nice. Absence makes the heart grow fonder. And I didn't really need the absence, but that's fine. Absence makes the heart grow fonder. Absence. I have some at home, actually. I've never cracked it open.

It's not the real stuff. They don't let't make that anymore. James, how about yourself? Well, you guys have covered most of the bases. Of course, at the end of every PerfBite show, I thank my mother for tuning in and listening. Thanks to James' mom. Because even if nobody else tunes in, I know mom will tune in. Hello, Mrs. Bowie.

Yeah, she'll be calling a little bit later with feedback on the shows. Yeah, and not to really drive home the meaning of this, but after four years of broadcasting, you should hire her as your CTO and run the IT department the right way because she knows everything. Oh, no, no, no. She doesn't get the content. She just listens because I'm on it. But even if she just repeats stuff randomly from what she's heard,'s probably going to be right probably so probably so all right and uh yes thank you to all of the staff from dynatrace who put on this great show let's face it there

are very few performance centric shows you got velocity got Velocity and this. And you can argue... Maybe some DevOps stuff here and there. You can argue Velocity. It's got a very, very different tender to it. Yeah. I mean, this is hands-on, practitioners. Velocity has got a lot of... Ooh, glossy hand waves.

A lot of announcements. It's big marketing PR stuff. Yeah, so this is a great show as a practitioner, as an engineer. If you haven't come to the show, come to the show. Next time it's on, even if you just get a day pass, fly in, spend the whole day. You'll want to come back or you'll call your boss and say, that's it. I'm staying tomorrow. It's out of my pocket.

Yeah. I think we did hear a couple of good suggestions. Melissa was saying that there's even people demanding, can we do two days of hot training? Right. We had, I think, a two-fold increase in hot attendance. It was huge. Since last year. It was really, really good.

I had, at least in this compared to two years ago, I had twice the people come in and do it. And really good reviews, as you guys heard. Yeah. And I do want to as you guys heard. Yeah. And I do want to thank one more person. Yes. Forgot to. I want to thank Andy Grabner, of course. Who?

Mr. Andy Grabner. What's his name? I remember a guy like that. Yeah, my co-host in Peer Performance. Partner. We need a giant slap sound. Smack. So, yeah, just thank him for, you know what?

Our podcast wouldn't be happening. Well, first of all, you're the one who pushed us both into doing it. Yeah. But I did not have the name power within the company for them to say, oh, yeah, sure. Brian wants to do a podcast. Let's let him do it. As soon as Andy said, hey, I want to do a podcast, they're like,

great idea, great idea. He's like, I'm going to do a podcast. They're like, great idea, great idea. He's like, and I'm going to do it with Brian. Great idea, great idea. Yeah, who's Brian? Now they know who Brian is. So thank you, Andy, for getting that moving. And I couldn't have done it without you, literally. Yeah.

So a shout out to, as we've said before, on the PerfBytes listeners in Spreaker. Yeah. We need to get more followers on the Spreaker account in Peer Performance. So go to the Spreaker website, spreaker.com slash user slash Peer Performance, and hit the follow button. Actually, the Spreaker listening app, you may not even know your podcast is hosted through Spreaker, but the Spreaker listening app is actually really good. They have another one for the recording studio, but if you're just a follower listener, is hosted through Spreaker. But the Spreaker listening app is actually really good. Yeah. They have another one for the recording studio,

but if you're just a follower listener, so many podcasts that I find in iTunes and other places, they're actually coming out of Spreaker as a source. Yeah. All right. Thanks, everybody, for joining us for Data Trace Perform 2017. I really hope that we can come back and perform 2018, which it sounds like it might be here again.

Really? I don't know. That'd be cool. It's nice. Hotel's actually really nice. I like Vegas. Yeah. That works for me.

And thank you guys. I'm shooting for maybe a Maui destination conference. Yeah. You have to expense my trip. Let's see. Yeah. Let's be expensive. Yeah.

All right. Thanks, everybody. Thank you, everybody. Ciao, ciao. Until expensive. All right. Thanks, everybody. Thank you, everybody. Ciao, ciao. Until next week. Bye. Ride them jackalope.