Pursuit of Wellness - Top Tips For Starting A Business: How We Started Bloom
Episode Date: January 23, 2025Ep. 168: In this episode of Pursuit of Wellness, I’m sitting down with my husband and Bloom co-founder, Greg, to share the story of how we turned our scrappy startup into a thriving business. We’l...l dive into our entrepreneurial journey, from selling PDF workout guides and resistance bands to scaling Bloom into a wellness powerhouse with millions of products sold. Along the way, we’re sharing lessons learned, mistakes made, and tips for starting your own business. Whether you’re dreaming of launching a side hustle or building an empire, this episode has something for you. Tune in for inspiration, actionable advice, and a behind-the-scenes look at our path to success! Leave Me a Message - click here! For Mari’s Instagram click here! For Pursuit of Wellness Podcast’s Instagram click here! For Mari’s Newsletter click here! For Greg’s Instagram click here! Sponsored By:  If you are ready to start your entrepreneurial journey, head to shopify.com/mari and see how easy it is to bring your idea to life. Whether it is a side hustle or a dream business, there is no better time to start than now! Show Links: How I Transformed My Life: 90 Pounds Down with Discipline and Goal Setting Check out the Strength by Mari app Bloom Colostrum Bloom Greens Bloom Sparking Energy Bloom Creatine Topics Discussed 00:00:09:00: Introduction 00:01:04:00: How Greg sets business goals 00:01:44:00: Their business story 00:03:17:00: Their first product 00:05:09:00: First website 00:06:52:00: First physical product 00:09:45:00: Finding a warehouse 00:10:40:00: The reason behind their first products 00:11:51:00: Social media 00:13:59:00: Advice for running paid ads on social media 00:15:55:00: Mari’s social media community 00:18:10:00: Starting Bloom Nutrition 00:21:36:00: Launching pre-workout 00:24:40:00: Shopify 00:27:17:00: Launching greens 00:29:41:00: Community feedback 00:32:58:00: Product with subscription 00:23:57:00: Advice for getting started 00:36:29:00: Advice for someone with a 9-5 wanting to start a business 00:37:57:00: No end goal in mind
Transcript
Discussion (0)
This is the Pursuit of Wellness podcast and I'm your host, Mari Llewellyn.
What is up guys? Welcome back to the Pursuit of Wellness podcast. I am here today with my
husband and co-founder, Greg Lavecchia. Good morning, wife.
Good morning. Today we are talking about how we built Bloom, our entrepreneurial journey from the beginning.
So if you're listening and you have starting a business on your vision board for 2025,
if you're thinking about how you want to get started, really like the actual steps in starting
a online business.
Obviously we have physical products now, but we've really been through such an evolution
with our business and started from PDF guides
to resistance bands to supplements.
So we have had a lot of experience with starting companies.
So I wanted to bring Greg on today to talk to you guys
about how we did it and give you guys some tips and tricks
and inspiration to start your own company.
Yeah, I'm super excited about this. I'm diehard entrepreneur. I would say there's two points
every year that I try to click a little reset. One is January 1st, the second is my birthday.
So I'll just write like, I'll write in my personal notes on my phone. What does Greg
in 2025 look like? What does Greg at 30 years old look like? And then I'll just
create my goals that way. And I'll imagine, well, he's going to wake up on time. Well,
he's going to start this business. Well, he's going to start creating content. So that's what
I'm doing to prepare for January. And actually on our list, I think we have a business that we want
to start. So perhaps I'll listen to this. Comment to prepare for 2025.
So I feel like let's talk about our story from the beginning,
because I do feel like people know of Bloom as this like large company now.
Everyone's kind of seen it, but we started very scrappy, very small.
And I want to talk about that because I really think I want people to understand
that you don't need to have this massive crazy
business idea and start huge to have a successful business. So if you guys haven't heard my personal
fitness journey, my transformation story, I would recommend listening to that because it will give
good context about how our business started. But basically in 2017, I lost 90 pounds from a really dark
place in my life, fell in love with health and fitness and nutrition.
Greg was a huge part of my journey.
He taught me how to weight lift.
He taught me how to eat properly.
And together we kind of like had this passion for a year straight and Greg's always been
into fitness.
But it was around November of 2017 that I first started posting on social media.
I posted a before and after photo that really took everyone by storm, I guess. It really
took off more than I had anticipated and got a lot of attention on social media,
Instagram specifically. I know things have changed, guys So 2017 was very much an Instagram era.
People were YouTube vlogging, TikTok wasn't around yet.
So we were organically getting a lot of requests
for products and these products were,
okay, what's your workout plan?
What's your nutrition guide?
So the very first product we made was a PDF.
Yeah, I think Mari was creating this content
that was delivering such a special message
to the community that you were growing.
And we realized just by demand
that there was something to monetize here.
And so everyone was saying, I need workout guides.
I need to understand how to transfer my life physically
how you did.
And that started with a workout guide,
that started with nutrition guides.
And so we started to create instant download PDFs that we were able to
deliver slash sell to people in the direct messages of Instagram.
It was incredibly inefficient and it was just Mari and I.
So just for context, that meant we were on our phones all day messaging people.
If they wanted the guide, we would email it to them. They would PayPal us.
Like everything was manual.
It was so silly.
We had keyboards for our iPhones.
Because you couldn't like get Instagram on a computer
at that point I think.
And so if we were doing our DMs and our thumbs
were just at that point like getting swollen
because we were just typing all day.
So we literally had, I had keyboards for our iPhones.
Yeah, and just for context also,
the PDF guide was something we went to Barnes and Noble,
typed it up like like very simple.
Wasn't anything crazy, wasn't beautifully designed.
It was literally just a very well thought out workout plan.
We put a lot of energy into it, but it wasn't like professional.
It definitely did not cost us a single dollar other than our time.
Yes.
No overhead.
We didn't have any employees.
We literally just went to Barnes and Noble.
So like anyone could do that.
And we're both like kind of control freaks.
So the idea of like bringing in a software
to bring efficiency to our business was like,
but what do you mean?
Like currently this is fine.
Like it's taking a lot of,
we couldn't even like fathom bringing efficiency
to this system.
So to be honest, it was a painful first step
to bring that efficiency into our system
because we were just scared of it.
But oh my gosh, was it eye opening
once we pulled the trigger.
So our first website, we were like, okay,
we need to figure out how to make a website.
We wanted to be easy.
We had no idea what we were doing.
So we found Shopify and we made our first ever website,
which was marieasyfitness.com.
And Shopify made it really simple because you can design everything yourself.
They have templates.
Like it was just a,
for people who have no idea what they're doing,
user-friendly.
And I'd seen, I mean, some of the most successful businesses
of the time were on Shopify.
So we were like, okay, this has to be a good platform.
And it ended up changing our lives.
So that was our first website.
We had our PDF guides on there
and we just kept adding to it.
That's the nice thing.
We started with one PDF guide
and then we just kept adding more and more and more
until we had our first ever physical product.
And you know when you buy a product online
and you get an email instantly?
Shopify has that ready to go.
But you know when you're like,
oh my gosh, I'm going to have to put a label on a product and ship it to somebody if you have a physical product, Shopify has that ready to go. Like, you know when like you, you're like, oh my gosh, I'm going to have to put a label on a product
and ship it to somebody if you have a physical product,
Shopify has that ready to go.
You just click print and you get like a $20 printer
on some website.
And like it has everything there that you need
to operate a business where you're selling items,
whether they're digital or physical.
And we don't know how to develop.
We don't know how to like create a website.
It's all like click, click and drag.
Is that the term?
Yeah.
They have built-in tools that you can use.
And it's also what I like about it
is that you could be the smallest business ever
and have one PDF guide that you're selling
or you could have a business the size of Bloom
with 15 different skews, you know?
Like Kylie Cosmetics is on Shopify.
It could, you could be any range of size of business. You could
have zero employees, 100 employees. It really doesn't matter. It's just the perfect starting
point to scale. So from there, we kept selling our guides and they were selling pretty well.
And we decided we wanted to make our first physical product, which was a big leap for us.
We'd never done that before. And I wanted to make a resistance band.
Resistance bands were like all the rage back then. Everyone was doing glute workouts,
but all of them were rubber and they would roll up your legs and like grab your skin.
It was just not a good vibe. So I wanted to make a fabric resistance band because there were not
many of them out at that point. So we called around a bunch of manufacturers. I remember
none of them took us seriously then we finally found one
Still remember that guy like I feel like you worked really closely with him. I
Sketched out a logo for Mari was it Mari fitness or Mari easy fitness on the band. I think it was Mari fitness
I it was it was Mari fitness. The website was Mari easy fitness calm, which is still live
I'm curious what happens if you type that in it takes you to the strength app
Which is my new basically the app version
of those workout guides, which is like really funny
because it's such an evolution from the beginning to now.
Which we still use Shopify to link you to our app.
Oh yeah.
All of our businesses are to date,
ran through Shopify.
So these resistance bands we manufactured,
I think the first order was like 900 bands
because we were like let's just see if people like them we had them shipped to
my dad's house which may not sound like that insane I don't know what 900
sounds like to to to people listening but it was the most boxes I have ever
seen at somebody's doorstep yeah you know and like they were heavy boxes they
were coming from overseas so they had just literally gone through like a
journey on a sailboat and they showed up at our doorstep, you know,
after a month of waiting for them, we didn't have like an easy tracking code.
They just showed up one day and it was like 15 plus large boxes.
But it's just funny now because we order like, I don't know,
I don't even know what inventory we order for greens now.
40,000 bottles at a go or something.
Yeah. I mean millions.
Like, okay, well, we just made 40 million energy drinks in January.
Wow.
Yeah.
Isn't that crazy?
You were just at the warehouse.
I guess like you just can't even fathom what you're looking at.
Like it's such a weird number.
To put a number to what you're looking at is very odd.
So we went from 900 resistance bands feeling like a lot to how many million?
Yeah, I mean 40 million energy drinks for January.
That's crazy.
Anyway, so we decided to hand pack and ship 900
of these resistance bands ourselves.
I wrote a note in every single package.
It was like a whole, you know what's funny?
How did we know?
Like when we were doing the website,
like did we say 900 inventory
or did you know to say like 850?
We had sizes.
I'm pretty sure from the jump we had sizes and potentially two different colors.
Oh, small, medium, large.
Yeah.
And so we, we, we learned what a skew was.
We learned what, uh, and like you would keep track of all of the inventory on
Shopify.
So I would say the resistance bands were a really good taste of like
what was to come for Bloom.
So after we hand packed and shipped the bands, we figured out that we needed a warehouse.
So basically we needed to find somewhere that would pack and ship everything for us.
Do you remember about that process? You probably remember better than me.
Yeah, we assumed we would have to get our own warehouse and go rent a building.
But there's so many entrepreneurs
at this point, especially in the United States
where there's services such as third party owned warehouses
that it's called a 3PL that can handle all of this for you.
So you send it to that quote 3PL,
third party logistics center,
and they will handle everything
and they will literally tap right into your Shopify
and they will plug in and get all of the, they will will receive all the orders and send it out and a lot of
times within 24 hours and then the tracking number automatically gets sent from an email
to the customer's email and or to the customer's inbox and they can now track their order.
Yeah.
And like you know just to rewind a little bit the reason we chose a fitness guide the
reason we chose resistance bands is obviously that was very on brand for what Mario was up to. But let's say you're a chef. Let's say you're
making sourdough. Ballerina Farms. Sure. What's some simple, inexpensive products that you could
get going if you were a chef? What other hobbies can we just kind of give some examples of?
Notebooks, bikinis. I see a lot of girls doing that. So yeah, if I was a chef, I would make
utensils. I wouldn't even go right into advanced pans. I would a lot of girls doing that. So yeah, if I was a chef, I would make utensils.
I wouldn't even go right into advanced pans.
I would just make wooden cooking utensils.
Right, and then you could just sell those on your website.
That's what Ballerina Farms does.
She has like sourdough knives, she has spatulas,
she has dried sourdough starter.
She does other bigger things too.
I'm pretty sure she's on Shopify,
but I love her stuff so much.
Just starting with inexpensive on brand,
made with love, designed with love products.
You don't need to go right into creating
like an advanced formulation of a supplement.
Start small.
Yeah, start small.
And only order 15 of them, only order 200 of them.
You don't need to even order 900.
Start with a small number and just see where it goes
and create a system that's going to keep you motivated.
So if you sell out, hell yeah.
Yeah, and make a big deal about the sell out.
That's for sure, probably make a big deal about it.
I have to say social media was such a big part
of this for us and I don't wanna leave that out
because I think building a community online,
whether you are more comfortable with TikTok or Instagram
or YouTube or whatever it may be, continuously
posting, involving people in what you're doing, showing them the creation of labels.
I was documenting every moment.
When I was at the library working on things or when I was coming up with fabrics or what
color do you guys like the best?
What do you think of this logo?
I was so diligent about posting
and my community was growing very, very quickly.
And I think that was a huge reason for, you know,
I mean, the resistance band sold out
in the first couple of hours that we had posted them
and that would not have happened had we not had-
Generated previous demand through content.
Yeah, and I had people that trusted me,
were interested in what I was doing,
felt like they were a part of everything.
Like you wanna include your community
so they feel invested in what you're doing.
I'm sure you guys have seen on social media
when you see someone's story come up or post come up
and it says promoted, and it's either like an influencer
talking about a product or maybe it's a brand or you can just tell it's a paid thing.
Back in those days, no one was doing that really.
Like there were ads sprinkled around, but no one was promoting their own stuff.
And Greg coming from a marketing, were you even coming from a marketing
background at school or do you just think that way?
I guess in theory, that was my major.
I just feel like your brain works that way.
And Greg was like, oh, we gotta put paid marketing
behind your content because people are really reacting
well to your content, it's making them wanna purchase
things from the business.
If I put paid marketing behind your posts,
I can get it in front of more people
who haven't seen you yet and therefore our business
will keep growing
So Greg was focused on that I was focused on the content and the products and making things look great and be great
Yeah, I can give some little tidbits on what we did early on that
I think is still very unique and I would suggest people do now where entrepreneurs do now is
Instead of running ads to go quote buy our product
is instead of running ads to go, quote, buy our product,
we ran ads with all the extra money that we were able to keep as profit from our products
that said, go follow Mari.
And so our whole KPI, or like our key performance indicator,
KPI, I don't know,
like the thing that we cared about most
with everything that we did
was just continuing to grow this community
and share this really special message
that Mari was sharing.
So, and then Mari was creating content about.
So every ad was just going towards, go follow Mari,
join this community.
And then later on, if somebody wanted to convert, fantastic.
But what's so cool about running ads,
especially on all of the platforms like Meta,
which is just Facebook and Instagram or TikTok
or Snapchat, is you can say like,
I only want to show this to women in the United States,
men in the United States, women in Florida,
women who like cooking.
You can get very specific about who you wanna show
those ads to.
So instead of a normal Instagram influencer
who just relies on, let's say, the Instagram algorithm
to show that content to people who care about it,
you might be getting your content shared with not necessarily the perfect person who would want to buy your product, but because
we were running targeted ads to women in categories of demographics that we knew would be interested
in your community and in monetizable communities, right?
So we wouldn't show it to anybody outside of the United States.
At that point, we couldn't ship outside of the United States. We wouldn't show it to men because we knew men didn't really want Mars pink booty bands,
just as simple examples.
Maybe they did. I used them.
But so I think using these ads to your example,
but using to your advantage,
but using them in a way to grow your community and grow your following
should always be the first thing you're thinking about
instead of running what you would call performance marketing to just sell
more of your products. Yeah. And I unity is the most valuable thing that you could grow.
I mean, even so if you know, that's how we started in the early days. If you look at my following now
and my demo now, I mean, it's been what 95% women 97% women that entire time. And that was incredibly helpful when launching
bloom. Like my community really reflects what we were doing. And I feel like it's, I mean,
a lot of people talk about with influencers now, like the quality of followers, you know, like
you'll see someone with tons of followers, but they're not people who are very engaged
customers. Like, you know, I, if I'm sharing a lot of pictures of my butt, for example,
I might not be getting the type of people that I would want to sell cooking
utensils to, which is why I've stopped showing pictures of my butt on my
Instagram.
Just to clarify, Greg's never done that. That has never been a thing,
but like it's such a good point.
Like I remember when I lived in LA and I would hear girls talking about their
following and they'd be like, they have all these followers.
But no one buys anything when they post about it.
To have, to have a community that relates to you, that feels like a real
community, that is a loyal following, that engages on your content, that buys
things you need to put out consistent quality content, you need to put out products
that make sense for you and that community,
and also you can't buy followers.
And like, I just get, I just-
There's no like skipping the steps to this.
Right, there's no, it's a hard-
Quality over quantity.
And I think that if in the name of entrepreneurship
is fulfillment to the person who is the entrepreneur,
you will find this process potentially a little bit slower,
but far more fulfilling.
Like I'd rather have less followers
and have them be people who genuinely are interested
in my content and would potentially buy my products.
Because if you're trying to build a business
at the end of the day,
you need people who are gonna buy your stuff and engage in your stuff.
I'm thinking about Taylor right now building her new cooking business and she already has,
forget the number she told me, but she has a great number of people following her email list
because they're interested in cooking and recipes. And even though her following isn't
ginormous, all you need is a certain amount of people
to get started and be engaged in what you're doing.
You know what I mean?
So in 2018, we started sampling for Bloom Nutrition.
And as you guys know, Bloom Nutrition is now our whole life and has grown far more than
we anticipated, but the reason we started Bloom is very simply,
I wanted supplements for me.
And I felt like when I would come home with supplements and show Greg and I would have
all this like masculine kind of really intense like pre-workouts or proteins and he would
look at the ingredients and be like, no, you're not, you're not using this.
Like this is crazy.
And nothing really felt like it was meant for me or my community at that point.
Like they were all like, okay, Mari, what supplements do you take?
Like, what, what do you use?
And I was like, I really can't find anything that's good.
And Greg, I remember we were in the kitchen in Scarsdale in my dad's house.
And you were like, let's do it ourselves.
Like, let's make our own supplement company.
And I was like, oh my God, you're crazy.
How are we ever gonna do that?
Like, I feel like in our relationship,
I'm definitely the creative.
Like I like coming up with the business name, the colors,
the branding, the vision, the content around it.
Like that's my thing.
But I was truly very intimidated by it.
And Greg is like a big risk taker,
like why not type of vibe.
And I also feel like you probably had always wanted
to do a supplement company.
Always.
Like you made a fake one in high school, right?
This all makes sense, I'll say that.
You just really needed a, you needed a face.
I needed a face.
I saw you in Greek life in college and I was like,
she's the one, she's gonna make me that supplement company.
Oh, that's why. That's really concerning for our marriage. That's how you viewed me.
So started sampling in 2018 and everyone's like, oh my God, well, how did you start a
supplement company? Like, where did you guys go? Did you make it yourselves? Like, how does that
even work? So we started researching and guys like Google is a really great search engine.
Like it's pretty great. It's pretty great. Um,
so you can just search supplement manufacturers near me.
And that's what we started doing.
We wanted somewhere that was nearby so we could visit and make sure it was great.
Third party tested, sourcing good ingredients, reputable,
worked with other great brands.
And we found a manufacturer on Long Island.
We went and visited them and we were like, here's what we want to do.
We want good formulas that taste good.
The first product I wanted was a pre-workout.
So we spent 2018 sampling, figuring out what flavors we wanted to do.
From there, creating a new Shopify, bloomnew..com to host our new supplements.
And I started working on product photography.
I got a light box.
I was shooting with my camera in the light box for the website photography building
out an Instagram and everything was was a pre-made template that the that Shopify
provided us right and I was like was inserting the photography I was taking,
I was doing product descriptions.
So you don't need to be like,
where do I put add to cart?
Like it shows you. Honestly,
I feel like we did pretty good.
I feel like we had different sections of our website.
We got pretty far without having a website person
on our team.
If you feel like you can remotely run an Instagram profile,
you can run a website.
With Shopify, you can obviously link products directly on Instagram.
So wherever you're promoting, you pull your Shopify link, you promote directly to the products.
We did everything ourselves, customer service labels, the whole thing.
And then we were like, OK, I think we should launch January because New Year's has always been a huge time for our business.
We were like, OK, let's full send it in January.
And I do feel like and leading up to that, I was posting myself drinking the pre-workout,
even though I wasn't saying what it was.
People were asking me questions.
I was teasing it.
It's so funny because I feel like all of these launch strategies are quite commonly known now,
and everyone does them.
But at the time, we were just sort of guessing.
We were like, let's just make it seem a piece.
We just, I don't know, we just kind of figured it out.
So I'm like drinking it in my YouTube videos.
I'm sharing behind the scenes of me shooting it.
I was doing a lot of boomerangs back then,
me shooting things in the light box, like whatever.
I remember we did a photo shoot on our porch in Colorado because we lived in Colorado
at the time with our three pre-workouts stacked in front of us in a triangle. It was pink grapefruit,
green apple, pina colada. And- Why would we do a grapefruit flavor? I have no idea. That was so
crazy. But we were like, that's what people want. People want grapefruit. I feel like it sold well.
I don't know. Whatever. It doesn't exist anymore, I know that.
Yeah, but like, guys, it was so scrappy.
Like maybe we'll try and find a picture of the labels
and we look so-
It's hung up in our headquarters in LA.
We look so young in that photo,
but we launched and we were like introducing
our new supplement company, Bloom's Sups,
and like tagged it on Instagram.
The Instagram page I had made myself.
I remember I did a little post for each flavor and the ingredients and the
L-theanine and the ginseng and everything that was in there.
And it did really well. I feel like, I don't know how many units we got,
but it like, I think it's sold out. I mean, our goal.
We ordered the smallest amount the manufacturer would let us order.
I know that minimum order quantity. order quantity. There you go.
Yeah, so if you start a business and you want to-
Don't be afraid to ask the manufacturer,
what's the least amount I can order?
Yeah, say what is my minimum order quantity?
Because if you're just getting started
and you want to see, okay, how much of this
do I need to order?
Start with the minimum amount.
It sold out quickly.
We were like, okay, we need another order of it.
And I remember it took us a really long time to restock
because we didn't anticipate how long everything would take.
Anyway, we just kept building it from there. From there, we wanted to make EAAs and
essential amino acids. We did whey protein with collagen in it, I think.
I mean, I feel like some of these products would still kick ass today.
Like the EAAs, we don't have that anymore, but it had coconut powder in it,
like for electrolytes to drink during your workout with the EAAs. We had a collagen whey combination.
That product was badass. Because I was obsessed with collagen. Yeah. And it was like, basically
anything I wanted, we made. And, you know, we had used all of the capital we raised from, I hate
using that term, all the money we made from selling guides and resistance
bands we put into Bloom.
So everything we were making, we were putting back in and that's what allowed us to keep
going and going and going.
And no, we didn't have an office, we didn't have tons of employees, so we were keeping
things very scrappy for a long time.
And yeah, we just kept scaling and Shopify was really our main point.
I mean, our only point of sale for two years.
It was our only point of sale and it was fantastic because it was such a good way of, I mean,
I'm sure on your end collecting like analytics and data.
Where are people shopping from?
What's the age range?
I remember every time we would launch a new product, I would, we'd have the Shopify pulled
up and there's a feature on
Shopify called the live view.
And it was the most exciting part of a launch because you'd sit there, I would announce
the launch on my Instagram and we would just watch the amount of people on the website.
And every time we launched, it would be more and more people.
So like I remember the first time we got 200 people at a time and then it was 500 people
and it was 800, then it was 500 people and it was 800 then it was 1500 then it was 2000 and then quickly it was 10,000 and I'm watching all these dots around the US because you can see where people are shopping like we had a big map.
And I could see like it's all these dots and lines of people checking out and they all pop up and I would film it on my Instagram, not the number, not the revenue, but I would film the map and just show
how many people were on the website.
And I would be like, oh my gosh,
thank you guys so much for the support.
This is amazing.
And it would create this sense of urgency
because people could see everyone shopping
and they wanted to get on the website.
And it was just a really exciting time for us.
And we'd sit in front of the computer together
and I have so many memories.
I mean, if you scroll back to like 2019 in my phone, it's just Shopify screenshots constantly
because we were so excited about everything happening and we were expanding our business
so quickly.
We would see how much inventory we had left and okay, what do we need more of?
Still very much doing things in a scrappy way, but like really, really learning a lot.
And I think that the beautiful thing with Shopify
is you are so, it's so easy to learn
about the backend of everything.
Even if you're not a numbers person or a business person,
it makes it very simple to see, okay, what's selling more?
Like I wanted to see what the best selling flavor was.
Like, what could I be talking more about?
What's your top state?
Yeah, what's our top state?
Like it gives you a really good sense of like what's going on.
And although you're not like in a physical shop, you're, it kind of feels
like you are like you're seeing people come in and buy things and it's just
this surreal feeling.
So at this point we were scaling quite quickly and starting to hire people
for customer service and very slowly.
And I would say advice on hiring for your first team member is what are you the worst at?
Like what should you not be doing?
And for us, that was customer service.
Yeah.
Just what's the inefficient use of your time and what do you really excel at and focus on that?
So right before COVID, we decided to launch Greens.
And this was something that I really wanted myself. You guys probably know the story.
I really wanted like fruits, veggies,
things I could take in one scoop
because I didn't really like eating my vegetables day to day.
So I was like, how can we make it fun and yummy?
And we sampled for a long time for the greens
because it's like, there's tons of amazing things in there
with all the fruits and veggies.
And there's like, I think there's like broccoli powder and spirulina and it's
difficult to make that taste good.
So took a long time.
Finally got it right and we launched it right before COVID, which was kind of crazy timing
because people really started to care about their immune system and wellness.
Yeah, that was probably our, not counting flavors,
probably like our fifth or sixth product,
but very quickly became our number one seller.
And for a while there, we were like 95% of our revenue
was from this Greens powder.
And were we doing influencer marketing at this point?
Probably not until 2020.
Yeah.
Not until 2020 was it, so for well over a year,
it was just you. Yeah, not until 2020 was it so for well over a year, it was just you.
Yeah. So launching greens, talking about it a lot on social media, the pandemic
hits. Pandemic was a really big time for us, I feel like because we, yes, we had
launched our first quote unquote wellness product rather than a gym
product, but we needed to pretty quickly pivot everything we were doing. So like, you know,
I'm doing at home workouts instead of gym workouts. I'm starting to show baking. Like it was just a
time that wellness was really exploding and I needed to reflect that in my content and we needed
to start thinking about that in our products as well. And I feel like COVID was a time where it
either like made or it would make or
break your business basically and you needed to act accordingly. And we were very much, I think we
were panicking a little bit and we were like, let's go all in on wellness right now. And I think it
also matched up with my journey and what I was starting to care about. Yeah. I think it just like
reflected something that we deal with a lot, which is like you can't control everything.
So just control what you can really well.
And so you can continue to have a great product,
you can continue to speak to your consumer,
you can continue to create as much great content as you can.
What you couldn't control was obviously the outside world.
And so we just try to listen to the feedback
as much as we could about what people wanted to see. And what's just try to listen to the feedback as much as we could about what people
wanted to see. And what's really nice too is sometimes the feedback that you're getting,
for example, in the comment section, once you do grow that following or that community is not
actually what people want. So for example, we would receive tons of comments asking for a vegan
protein, which I guess went against sort of our original ethos because it's not even like you wanted a vegan protein,
but the consumers we thought did
based off of the comment section.
And so I don't know if we've come up with this term,
but we call it the loud minority.
Sometimes there's groups of people on social media
who will leave comments about what they want,
but they do not represent actually a large quantity of people.
They are just loud.
And so-
But we tested that out. Yes.
And so we've tested things out.
I mean, we're seeing a lot of success stories here, but there's been many times where we're
like, look at all these comments asking for this product.
Let's order a ton of this product once we formulate something and then we launch it
in like nothing sells.
Right.
So like, for example, seeing all the vegan protein comments and really wanting to honor the request and okay, like, let's give it a go.
Like we want to have an option for them putting it out there and it just not moving.
And it's funny because I was someone that took way religiously back then.
And I think everyone would see that and know that I wasn't taking it.
And so it wasn't really moving and it wasn't really like necessarily authentic to our brand. I'm still glad we tried it because now we
know, but it is, I think there's like a balance with listening to online requests. I love listening
to feedback. I think it's so important to be in touch with your community. I think social media
really allows you to do that and have a really good sense
of what's going on.
But we did find that like,
you still need to be so strong and confident in what you know is true for
yourself and your brand.
And actions speak louder than words. So like if someone's buying a product,
but you see comments that they don't like it,
probably should keep that comment and vice versa if they're not buying it,
but they're like, you're seeing
comments that they love it.
Yeah.
Yeah.
Yeah.
So like, just make sure you're, you're reading some of the
statistics and basing your decisions off of that just as
much as you're basing decisions off of community feedback.
Right.
And as we said before, Shopify makes that so unbelievably
easy to see what's moving, what isn't and having discussions
around that and just like, it really is the best place for data.
And obviously now we sell on other channels, but-
Which has brought so much complexity to Bloom as a business.
Then when I speak to people who are still 100% on Shopify, I like-
You're so jealous.
I'm so jealous.
I try not to be jealous of things, but like the grass, it's not even that the grass is
always greener
because I know what that grass looks like.
That grass was great.
It was the best grass.
Now our grass is lumpy and there's wet spots
and you don't wanna walk on it.
Because it's so messy with everywhere that we sell products
that like when I talk to someone who still has a business,
a business that's only on Shopify, I am truly jealous.
Yeah, because it really is the best.
You have the most information about your customer.
It makes it really easy.
Like it's just a, it's a good place to go from.
And I remember when we first started
pitching other retailers and stuff,
they were like very excited about our information
from Shopify.
And you know what's the greatest
is if you can create a product that has a subscription.
If you can create a subscription product.
So like for example, our Strength app
is obviously a subscription-based app,
but there's also supplements that people subscribe to.
Like a lot of people are subscribed
to our Greens powder, of course,
but and to our energy drinks now.
But if you can create a business
that's like based around growing a subscription
with Shopify will completely handle for you,
oh my gosh, it's just like the best
because like you have this commitment from your customer every month
and you can create a guess of like how much inventory
you're gonna need every month,
how much money you're gonna make every month.
So if you can, if you haven't started yet,
or if you can make a pivot with your business
and base it around a subscription model,
please take the time and do it.
I also just wanna say Greg does a lot of mentorship calls
and has a lot of people asking him for advice, me too,
but like more so you.
And I think people get excited about the big retailers
or some of the other sales channels
because they think that like,
oh, the big businesses are on all of these places,
I need to do that too.
My biggest recommendation for when you get started
is just start on Shopify in one place,
build the social media, like keep it simple, have all the data because it
will help you later on. Simplicity scales, the only reason we've had to grow the
Bloom team so large is because of the complexity that we brought in with
different sales channels. I know businesses the size of Bloom that are
only on Shopify and have 15 team members. It's insane.
It is incredible how large you could scale something
and keep it simple when you only have one channel like that.
There's a business on TikTok,
these girls run called Strawberry Milk Mob, I wanna say,
and it's this like really cute bikini brand.
And I'm pretty sure they're only on Shopify
and they are like making waves
with this really cute bikini brand.
And they're like these young girls,
they're like 20 years old or something.
So like when I spoke at Harvard recently
and the girls were asking advice,
I kept thinking about these brands
that are just exploding from TikTok
and these girls filming in the office every day
and showing their boxes being shipped out
and their Shopify website and the whole thing.
So it's just really cool to see these young people
like just making their passions into a business.
You can really do anything now.
I'm of the belief that social media
and platforms like Shopify, in a few years,
when we see a max exodus of university applications
and traditional cubicle employment,
we're going to see that because of how easy it is now
to become that entrepreneur content creator
monetizing yourself.
Totally, like these people on TikTok with passions that,
I mean, people are selling candy
and doing these amazing things based on their hobbies
or knitting or maybe they're obsessed
with hosting dinner parties,
so they put out a dinner party guidebook or whatever it may be.
You know what's massive? Quilting.
Really?
Oh, quilting's huge.
Wow.
Yeah.
Sleigh quilts.
In fact, I think it's probably an older demographic.
Selling to older people, that's another boat we missed.
You're too young.
You can't be on every boat.
No, you can't be on every boat, But if you're running Facebook ads to old people,
supposedly it's like hysterically efficient.
Well, yeah, I feel like they're very loyal.
Yeah. And it's like, you're like literally running them on Facebook and that,
you know what I mean? And, uh, it's a QVC ad, you know,
and like you would turn out TV on when you were a kid at night.
It was just like these like 1-800 numbers.
I mean, you know, QVC is basically back with TikTok live shop.
The model of QVC is TikTok shop.
That's funny.
Yeah.
Yeah.
Tick tock live.
Yeah.
So what would you say for someone who is ready to start a business, but maybe
they have like a regular job right now?
You had a regular job.
Mario was working 4am morning shift at a gym front desk when we started Mario
fitness and yeah, I mean, shit, you got to keep the lights on. You got to pay the bills. morning shift at a gym front desk when we started Mario Fitness. Yeah.
And yeah, I mean, shit, you got to keep the lights on.
You got to pay the bills.
You got to put food on the table.
Yeah.
The chef got to eat.
I think it's so easy to accomplish a side hustle nowadays.
I'm not saying it's easy actually.
It probably isn't easy, but there's a time and a simple, there's a time and a
place for that hustle, right?
And I was at the point in my life where I was down to hustle and I would leave the gym,
post on my social, work on this, be building our website on the side.
I mean, investing time into something like this is in the, I mean, it changed our life,
right?
Like we wouldn't be sitting here right now if we didn't go all in on that and put time
into that.
So I do think, you know, pushing yourself during this
era of your life, if you really want to be a business owner and you want to be your own boss
and your own entrepreneur, and you're so passionate about it, like put everything you can into it and
find, you know, every free moment. I mean, I didn't have friends at that point. Like I didn't actively
try to have a social life because I knew that pouring everything into this
business, into my self-development, into fitness would lead to somewhere good and it did. So yeah,
just a little inspiration for anyone listening who really is ready to start their own business
at this point in their life. I couldn't agree more. We didn't have an end goal in mind by any
means. We still don't. We just constantly execute fun ideas that we have.
And again, some of them totally fall on their face. But you don't need to say, I have the goal of
growing a business this size or creating this empire of a business. You can just say, I want
to sell spatulas on my Instagram page. And that's really cool in itself. And again, I think it just all goes back to creating
your own control around the fulfillment
that you're receiving from some of the activities
that you're putting in.
And so we've always kind of been short-term thinkers
and quick strikers.
I hope this episode was helpful for you guys.
I really wanna hear some of the business ideas
you guys are having, like comment down below,
like let us know what you're thinking.
I really wanna hear, I mean, honestly, DM Greg,
he would love to hear about it and give you guys advice.
I just offered you up, sorry.
Please do.
And yeah, I loved filming this episode with you.
Thank you so much.
Mari's going to invest in five businesses.
I honestly would.
I honestly would like, we can talk about that.
Maybe we will take some like live calls on the podcast
and figure out who has a good business plan.
We can call it Pow Tank.
That'd be crazy.
Yeah, the Pursuit Tank.
Pursuit Tank, Pow Tank.
Guys, if you are ready to start your entrepreneurial journey,
head to Shopify.com slash Mari and see how easy it is
to bring your idea to life,
whether it is a side hustle or a dream business,
there is no better time
to start than now.
That is my favorite quote of all time.
Start now, there is no perfect time.
No one's gonna give you permission, do it now.
Stop talking about it.
This episode was sponsored by Shopify.
Thank you so much, Shopify, for partnering with us.
Seriously, dream partnership, so organic for us.
Shopify changed our lives.
I cannot emphasize that enough.
Would not be here right now without Shopify.
Greg, thank you so much for joining us today.
This was great.
This was great.
This was great.
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This was great.
This was great.
This was great.
This was great.
This was great.
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