REAL AF with Andy Frisella - 678. Q&AF: Wanting More Out Of Life, Customer Culture & Making Decisions

Episode Date: April 1, 2024

In today's episode, Andy answers your questions on how to be happy in life but still wanting more, how to create a culture with your customers, and how to learn how to make decisions effectively....

Transcript
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Starting point is 00:00:00 What is up guys, it's Andy Purcell and this is the show for the realest, say goodbye to the lies, the fakeness, and delusions of modern society and welcome to motherfucking reality guys as always on mondays we've got q and a f today uh that's where you submit the questions and we give you the answers now you could submit your questions a couple different ways the first way is guys you can email those questions in to ask andy at andy forsella.com or you can uh go in the comment section of the Q&A videos on YouTube and you can drop your question in the comments. We'll choose some from there as well. Now, as we go through the week, we're going to have shows within the show. All right.
Starting point is 00:00:54 We have multiple formats here. We've got CTI. You're going to hear that tomorrow. That stands for Cruise the Internet. That's where we talk about what's going on in the world. We speculate on what's true. We speculate on what's not true. And then we talk about how we, the people, have to solve these problems going on in the world. Other times we're going to have real talk. Real talk is five
Starting point is 00:01:14 to 20 minutes of me giving you a real talk, sort of like what we do on Saturdays, audio exclusive stuff. And then we have 75 Hard Verses. 75 Hard Versus where someone who has completed the 75 Hard Program comes in and talks about how their life was a shit show and how they un-shit showed it using 75 Hard. And it's free. You can get it at episode 208 on the audio feed only. We didn't do YouTube. We've only been YouTubing for about a year. So go on episode 208, get the program for free. If you're one of those guys that has to know all the details, or one of those girls that has to know all the details, we can go through the book of mental toughness, which is available on my website, andyfrisella.com. The book on mental toughness will give you the entire Live Hard program, 75 hard plus all three phases plus 10 chapters on mental toughness and some case studies of some very famous people about how they cultivated mental toughness to get where they are and become
Starting point is 00:02:24 recognizable names as you know them. So we don't have commercials on the show. You're going to notice that. But we do have a fee for the show and the fee is not monetary. The fee is very simple. We're constantly battling traffic bans, shadow bans, censorship. We talk about sensitive subjects on the show, which are the things that need to be talked about. The Internet doesn't like that. So we rely on our audience. That's you to share the show. All right. So I finance the show myself.
Starting point is 00:02:53 I don't run commercials on the show because I don't want to answer to anybody because I want to keep it real. So in exchange for that, I ask very simply that you share the show. So don't be a hoe. Share the show. All right. What's up, dude? Hey, how's it going it's going good yeah uh got a little something new on your dome there oh yeah i got a new hat yeah this is on uh on the next release damn so this is the pre-release of the release yeah i think we got a release this week don't we this week wednesday yeah wednesday
Starting point is 00:03:23 wednesday seven o'clock look at that yeah that's fucking sick yeah yeah i like it dude yeah something different i would like to like it oh yeah you didn't get one yet yeah this is only one no one has one you want this one with all the black i mean i bet you do i will do you have it on the camo print you know i like the camo no not yet i'll tell you this if you could get could get another joke trophy, I'll give you a hat. Well, I mean, I'm still waiting on like the seven from like the last three episodes. No, we, Medot and I, and Joe, and Joe, decide the trophies. Ice cream Joe and jelly Joe.
Starting point is 00:04:01 All right, let's go. We got a show to do, man. That's the rules. I made them. You don't get a hat until you're funny as fuck. So get funnier. That's fine. let's go. We got a show to do, man. That's the rules. I made them. You don't get a hat until you're funny as fuck. So get funnier. That's fine. That's fine.
Starting point is 00:04:11 All right, hey. Let's get to it. We're trying to get better today. We always start the week off with some getting better. Yeah, let's get better, man. All right. Guys, Andy, question number one. Andy, I'm 21 years old with a college degree and I have a career job.
Starting point is 00:04:26 Oftentimes I hear people say that I'm doing well for my age, but I know I have a lot of work to do if I want to escape the normal life that everyone else seems to be stuck in. My question for you is, can you be happy with what you have while still wanting so much more? I know I have a lot of work to do and I'm nowhere near where I want to be. Although oftentimes I find it being the only thing in my head. Do you find yourself content while still not getting lazy? Ed Milet talks about this a lot. He called what he calls it is blissful dissatisfaction. Okay. And what that means is you can be very grateful for what it is you have right now and still be ambitious with goals and dreams and visions that you want for yourself and in fact being grateful is part of being happy along the journey being happy along the journey takes three components it takes gratitude it takes a mission, and it takes discipline.
Starting point is 00:05:26 And if you have those three things operating in your being along the way, you're going to be happy along the way. That's reality. So yes, it's very possible. Most people don't do it because most people focus so far or so heavy on the future that they ignore what's going on in the present, which makes them feel dissatisfied, which is great for ambition. But I mean, don't you want to like enjoy the ride as opposed to being frustrated and angry that you're never where
Starting point is 00:05:57 you want to be? And I think this is something that all ambitious people, all driven people struggle with, because it's very easy to lose sight that the current conditions that we're in are usually something that we wanted really badly a long time ago, but we refuse to acknowledge or be grateful for where we are and continue to focus on the future, which leads us into this mentality of always being frustrated because we're never where we want to be. And the problem with that is, is that you're never going to be where you want to be because everywhere you are, you're looking forward. So it's important to be very grateful for who you are. And in my case, how I do this is I am grateful for the opportunity to improve and that's how i look at it so um
Starting point is 00:06:50 yes i'm grateful for my life i'm grateful for my friends i i have the coolest life you could have dude i i i get to come to work uh i get to work with my brother and my best friends and we get to build and create and help people doing it and i get to come here and do this show and you know you guys support the out of us and you know like dude my life is awesome like all the way around and it really has nothing to do with like what people think it would be right people think it would be the money or cars or success but those are just a byproduct of me truly being grateful for the opportunity that I have every day and then executing against that, which over years creates the success
Starting point is 00:07:35 part of it. Right. And a lot of people just look at the success part. They don't look at the importance of the gratitude and putting you in the right state to where it's it's it's like ed says it's a good term that he uses it's blissful dissatisfaction you're very happy but you're also dissatisfied and you want more and at the surface that sounds like two uh contrary yeah contradicting yes for sure but they're really not and if you could put those two things together, they really help you move forward and not just help you move forward, but help you move forward faster and more enjoyable than you would if you didn't have that gratitude for the environment that you're currently in. Yeah, yeah.
Starting point is 00:08:17 Let's talk about the flip side of this, man, because I feel like, you know, okay, I understand that. You absolutely, both things can exist. Right. But I feel like on the flip side of that, we have a lot of people in society, I know you see it, I see it, people listening see it, where there's people that have this mentality that it's always about just staying in the state of gratefulness without the pursuit or ambition of the goals.
Starting point is 00:08:41 It's the, oh, well, you got to stop and smell the roses. Well, hey, listen, the roses only bloom a couple of times a year. That's right. You know, what are you going to do for the rest of the year? Yeah. You know, and so, like, can we talk a little bit about that, about being stuck in just this, oh, well, I mean, just, I'm going to be grateful every single day for what I have
Starting point is 00:08:58 without adding that ambition or the goals. What's the consequences of that? Well, the consequences are lack of fulfillment of someone's potential. That's the what's the consequences of that well the consequences are lack of fulfillment of someone's potential that's the problem so success is relative to the person okay not everybody wants to be a billionaire or a millionaire or whatever they don't need that shit but what they do need is a purpose and a mission. And so when we talk about like right now, when we're talking about advancing yourself, it's not necessarily always in your career. It could be in your fitness.
Starting point is 00:09:33 It could be in your personal relationships. It could be in your spirituality. It could be in all of these different areas. And when we consider, you know, the environment, the social environment that we're in, which basically tells everybody you're good enough, you're worthy, you don't need to worry about competing with anybody, just be grateful for what you have and live in peace. deep in their fucking feelings that they do paralyze themselves towards forward progress. And the danger to that is, is that deep down in their heart, those people truly do want a better life. They do want financial success. They want a good house. They want, you know, things that they're proud of. They want the freedom at the very least to not be strangled by the constraints of not having enough money.
Starting point is 00:10:25 And because they feel like this is like an immoral thing because it goes against the grain of what society is saying right now, what happens is they pause in their life. So they pause in this place of I'm in my feelings. I'm ultra grateful for what I have. I don't need anything more. I'm a minimalist, blah blah and when they pause for you know this phase of their life for three or four or five years Then they wake up and they're like, oh fuck
Starting point is 00:10:52 I actually need this and this and this and this and this and so that's the danger right because Most people grow out of that because they become un blissfully Dissatisfied because they've been standing still for too long, you know, and most people don't realize how important having a purpose and having a mission is to the mental health of human beings. We are not meant to sit around and just vibe out, bro. That's not like what the fuck we're meant to do. We're meant to go do things, accomplish things,
Starting point is 00:11:27 contribute to things that are bigger than ourselves. And when we're doing that as human beings, we are essentially much more happy. And yeah, there are certain people that aren't, but those people are not the people that you or I or anybody else here is going to associate with on a regular basis. So yeah, that's the danger. The danger is you get to the end of your life and you say, fuck,
Starting point is 00:11:51 I didn't really do anything because I bought into this ideology that I was enough and I was this and I was that. And when I hear those things, where my mind goes is the intentional... I believe that a lot of the messaging in society towards victimhood, towards being in your feelings, towards being content, towards having a meek lifestyle, minimalist lifestyle, humble lifestyle, like people like to call it, which actually doesn't have anything to do with it. But I believe
Starting point is 00:12:25 that's all intentional because if we have a society of high achieving, wealthy individuals who are fit and knowledgeable and active in their communities, it's much harder for the politicians and the people who are controlling society to have control over society. And so when we see these messages, you know, coming on health magazines with fitness models that are 400 pounds saying this is healthy, we have to look because we all know that's not true. We all fucking know that. So we have to look at why they're saying that. Why are they saying that?
Starting point is 00:13:02 Why are they saying you don't need money? Why are they saying you're fucked up in the head? Why are they saying you're healthy when you're not healthy? Why are they convincing us that going out and creating something is some sort of moral inferiority? Why do they villainize success when success used to be the benchmark and the pinnacle and celebrated as an example? Why do they do those things? Well, it's because they don't want those things. And the because they don't want those things. And the reason they don't want those things is because it makes society harder to control.
Starting point is 00:13:29 So this is also why we do CTI and why we do personal development. Because a lot of the things in our culture right now are specifically and intentionally engineered to create a response that isn't beneficial to us as human beings or citizens of this country. You know, if we really consider what our role is and as a citizen, our role is not to sit around
Starting point is 00:13:55 and rot and be in our feelings. Our role, we have a duty and an obligation to contribute to the betterment of our community, of our culture, of our country, of our country by living a fruitful life that contributes to other people and the quality of our lives. So that's how I feel about it whenever I break it down. Yeah, I love it, man. I love it. Guys, Andy, question number two. Hi, Andy. My boyfriend and I own a gym. Now, you've talked about creating culture with your employees, your business partners. Is it possible to create a culture with customers? And if so, how would you go about that? How do you do that? How do you create you cultivate with your team. And then the team cultivates the culture with the customers. So, yeah, it's possible.
Starting point is 00:14:49 I mean, this is why we have fanatical culture bases with many companies. If you look at Harley Davidson, Harley Davidson has a fanatic culture. They don't give a shit if you're black or you're white or Asian or Latino or fucking anything, bro. They don't give a fuck. If you show up and you're riding a Harley or honestly any bike, you're cool. And that's the culture they create. And they created it because that was the club, the little club they created with their people inside Harley Davidson. And then it flows outward from there. So whatever it is you want your gym to feel like culture wise, you have to start building that with your team and your team will
Starting point is 00:15:23 build that with your customers. They will pick up on it and you'll grow that out. But dude, that's not something you can do in one day. This is something that takes, you know, months and years to like essentially build out. And that's why, you know, defining what it is that you want your culture to stand for is so important. Again, when you guys ask me these questions about culture, these are full day, multi-day workshops that I could do on this. So I'm summarizing what you need, but you need to clearly define what you want your culture to stand for. Those are called core values. And then you need to legit run your company along those core values, hire by them, fire by them, communicate by them, live by them for real.
Starting point is 00:16:09 And that goes for you. If you and your boyfriend don't live by those values, there's no chance any of your employees will. And I'm not saying you have to be perfect, but you have to consistently audit yourself against that list to ask, okay, am I living this? Is this reality? Am I setting this example? And the level that you do that at, your employees will pick that up and run at that level. So having a strong set of core values that you take time to define and talk about and work with your team is essential. So if you want in-depth knowledge on these topics, that's something that I would consider looking at. It's for real entrepreneurs. It's not some shit where we sell you a course about how to do a fucking funnel. We're teaching you how to build a real company. And if that's something that you're wanting to do, I would consider applying to that. Let me ask you this because I feel like, you know, looking I look in that company. Sometimes you can stumble across success by accident. Right.
Starting point is 00:17:08 Or not really understanding like, oh, shit, I've actually built a culture. Right. And for you. Well, hold on. That brings a real important point is that you're going to build a culture regardless. OK. Even if you areally, if you do not define your culture and you do not do it intentionally, you will unintentionally create a culture anyway. And that culture will not be, you won't accidentally create a great culture, bro. It's not going to happen. So it has to be intentional. So you're, you're going to either live an intentional culture or an unintentional culture. And if you live in unintentional culture, you're going it's not gonna be the one that you want yeah yeah so so I mean so so with that being said you know it's it's like you're the the culture of your customer
Starting point is 00:17:51 base is downstream from the culture inside the office right so at what point I guess you know either one of your companies that you've had at what at what point you know in the his like looking back on that timeline did your intent really start to to get heavy on the culture part of that whether it was outside or inside the company 2011 uh 2010 2011 that's when i started figuring it out and um you have to realize that intentionally designing a culture in an organization where you have more than, you know, 10 employees is essential because those employees need to know what to do when you're not there to tell them exactly what to do. Yeah. Okay.
Starting point is 00:18:35 So the culture serves as guide rails for the autonomous decision making that's going to happen from your employees along the way. So like, if you're trying to grow a company and you get so many employees that you can't directly coach them, then what happens is they have to start coaching each other. And they do the, they do so by guiding themselves with the, with the value system that you install in your company. Does that make sense? Absolutely. Absolutely. And I want to ask you this last question on this, right? Like look, same, same thing. I read looking looking back on on either one of your companies right well i mean i've got more than two that's what i'm saying like any one of them yeah looking back on them did you notice has the culture changed when you got intentional like has it grown has it
Starting point is 00:19:15 because it's always this continuing like piece of like okay we're gonna keep improving we're gonna keep holding it but keeping those core values the same how have you seen the culture change in any one of the companies look at 1p or s2 right like has it has it grown like how did how did it get to yeah it becomes a living breathing organism that operates on its own yeah and then occasionally sometimes the culture gets sick because you get a few individuals that don't live by the core values that come in and start poisoning the culture and they become cancer. And then you have to cut those people out and then you have to patch up the culture
Starting point is 00:19:47 and it starts to heal and it gets better again. And that's another thing. People have to understand that once you set it, it doesn't just stay good. It goes up and down. And we're in just 2011 and then... Dude, that's not what happens. It goes up and then it goes down
Starting point is 00:20:01 and then it goes up and then it goes down. And when it goes down, you have to be perceptive enough to understand what's creating that and then make those adjustments. And so, you know, a lot of people, when they do this culture with business, they think that once they just put some words on the wall and tell people what the fuck they're going to do and how this is going to be, that that's all that's going to do. Dude, that's, that's insane. Like, it's like learning a new language and you like just keep giving them one lesson the same hey go speak spanish right you know it's dropped off in mexico this is a this is a progressive intentional investment in the living breathing organism that will basically be perceived by everybody, your employees and your customers, as the feeling they get from your brand, okay?
Starting point is 00:20:51 And yeah, it's very hard to create, and that's why most companies don't have it, because the leadership won't put in the time and the effort to actually build relationships with their people, to actually personally develop their people, to try to make their people better, and care about their people. Most people, to try to make their people better and care about their people. Most people, they want to manipulate their employees in terms of, well, how can I get them to think I care without actually caring?
Starting point is 00:21:13 And, dude, people know the difference. And you have to actually give a fuck, bro. And you should give a fuck because these people are coming to battle with you every single day, bro. They're trading a big part of their life to work with you on a big mission that you guys both believe in you should care about those people a lot yeah i want to because i love this conversation does creating culture cost money can it cost money or does it have to cost money i mean yeah things are going to cost money to do bro like as the culture gets bigger and better you're gonna you're gonna do things like you're probably gonna go on trips
Starting point is 00:21:53 with your team you're probably gonna take them out to eat you're probably gonna have events but like that's not a cost that's an investment because there's a return you know what i'm saying so like yeah i mean you could do it with no money for sure you don't have to have money and do these fancy things back in the old days bro what we used to do is just fucking get together and barbecue you know i'm saying we get a web of hot dogs yeah i drink some beers bro yeah it was fucking great uh actually those are some of the best days those like that's one of the things i miss the most about about what we do now is that there's so many people involved you
Starting point is 00:22:30 can't do those little things and then when you do those little things other people get their feelings hurt because they didn't get invited or they didn't get asked and what happens is those things start to fall off so you have to find new ways to to do those things and you know like for example like one thing i'll do is you know like i'll have you like how i have you guys come over once in a while yeah or the media team guys come over the guys that i'm closer with here that i've been around for a long time that i'm friends with personally you know they'll come over smoke some cigars smoke a little other cigars you know and have a good fucking time you know what i mean drink some drinks fucking hang out like that shit's important bro yeah um and it's important in that environment
Starting point is 00:23:10 to remember like if you're the the decision maker or the shot caller the ceo whatever that like dude you're just one of the guys you're just one of the guys man and that's that's a great thing you know so that goes back to the question we had a couple episodes ago or maybe last episode about being friends with uh with people who are leading yeah man you just gotta drop your ego dude i love it you know when we're here i call the shots i'll listen to you guys but you know sometimes i'll take your decision because it's a better decision sometimes we're gonna do what i want you know when we're out of here, you know, fuck dude, I'm just one of the dudes. You know what I'm saying? Yeah. I love it. I love it guys. Andy, our third and final question. Question number three. Hey Andy, I once read that successful
Starting point is 00:23:54 people make decisions quickly and change them slowly if at all. And a lot of time I have difficulty making a decision quickly, especially when there's multiple factors that could be affected by my decision. So, Andy, what is your thought process, if any, when making a decision in business or marriage or friendships, whatever? How do you make decisions properly? Thanks for everything y'all do. It depends on the decision, guys. Like, fuck, you know, some some decisions are like what the fuck am i gonna eat i don't give a shit you know some of the decisions are what you know simple basic ones
Starting point is 00:24:32 big decisions you know it depends uh because here's what i found i think that people tend to try to identify how they're going to make decisions based upon what they've heard by some bozo on the internet right like just like what he's saying you know oh you got to make decisions quickly or don't make decisions quickly or this or that when in reality there's a ton of fucking nuance here bro like it just depends you know, one of the things that I see people do consistently that really gets them twisted up, man, is they make decisions where they haven't given enough time for what I say to cake to bake. Okay? They're so impatient that they don't allow the fruits of the investment that they've made to pay off like for example like a lot of people will go on a diet right but they don't understand that the first four to six weeks
Starting point is 00:25:31 your body's kind of adjusting and then after that your results accelerate tremendously you know they don't stick it out long enough to ever see it happen and that's just not working most people never stick to a diet for six weeks so if they never stick to a diet for six weeks. So if they never stick to a diet for six weeks and they don't see how much it accelerates after that, then they just think that it doesn't work for them. You see what I'm saying? And when it comes to business or when it comes to relationships, those are all different processes for making decisions. Relationships are going to go up and they're going to go down and they're going to go up and they're going to go down. I'm not talking about, you know, fighting and shit. I'm just saying the vibe of the relationship. And that's where the, that's where, you know, you have to take into account, like, how important is this relationship to me? And, you know, is this,
Starting point is 00:26:21 how do I make it better? What do I do? It depends on how invested you are in it. Like, obviously, if you're married, you're going to be more invested in that relationship than if you're just casual acquaintances. Sure. These things are nuanced decisions, right? Like, if I have a casual acquaintance and they bring me a lot of fucking pain, I just don't maintain that relationship. You know what I'm saying? You know, if I've got an executive here who's been with me for
Starting point is 00:26:45 15 fucking years and he's having a really hard time i'm gonna give that guy some grace and we're gonna work this out you see what i'm saying um so it just depends dude and you've got to weigh all the variables but what i would say to most of you guys is that most of you guys are too impatient and impatience is a great thing because it forces you to go hard, right? If you're impatient and you're urgent, you'll execute on a daily basis. But there is a need for what I call aggressive patience, which is be aggressive but still understand that the game is like this. You could be as aggressive as you want you still have
Starting point is 00:27:25 to let time do its part and if you don't allow time to do its part then nothing can ever happen and and that's what people do most people start a thing they go two to three years of the thing they say fuck the thing isn't working and they try another thing but the real truth is is in their career it takes longer than three years to bear fruit. It takes it usually takes double that. OK, at least to start bearing fruit. And you have to be good during that time. It's not just a time thing. So a lot of people will, you know, keep picking up their life and restarting and then being pissed off that they're never getting anywhere.
Starting point is 00:28:00 Well, fuck, bro. If you get to mile 17 of a marathon and you fucking say, fuck this every single time, you're never going to finish one. All right. So this is where I see a lot of people make mistakes in this area of their life is that they don't give the cake enough time to bake. All right. And you have to, you gotta be aware of that. And then you gotta be aware. Uh, did I give the, the cake enough time to bake? And it's not just turning out and I need to pivot. These are all skills that you learn by going down the path and being on the journey. It's like an artist, bro.
Starting point is 00:28:39 You start to like just kind of know, all right? Like when fucking Zoltan's on stage with Five Finger Death punch. He's not consciously thinking of what he's playing. He's just fucking going. Yeah. Right. It's just automatic. And when you go down the path long enough, you start to get a feel for where these things are. Like you can kind of look ahead and say, all right, yeah, the cake's not fully baked, but I can see that it's not going to bake and I can make a pivot. And that's a skillset that you get from going on the path of entrepreneurship or whatever path you're on. You have to go down the path to learn the skill. And a lot of people think that they can buy a course or join a club or get a mentor. And that person's going to be able to download this skills set of nuanced decision
Starting point is 00:29:26 making into them, which you cannot, you can only get it from experience. And so this is a big fallacy that a lot of young entrepreneurs make, not young in age, but young in the game is that they think that, you know, there's a set standard for this, and they think they got to have all the skills before they go, when in reality, the skills come from the going. You know what I'm saying? Absolutely. So you have to go first and then learn as you go. And guess what's going to happen? You're going to make mistakes.
Starting point is 00:30:00 And this is why I tell you guys all the time There's really only two fucking skills that you need You need the ability to learn from your mistakes And you need the ability to never fucking quit And if you have those two things And you're intelligent enough to You know, when you make a mistake To learn the lesson And then put that skill in your tool bed So when that situation arises again
Starting point is 00:30:22 You're now able to recognize it And pull that tool out And hit it And be successful at this time But the only reason you're now able to recognize it and pull that tool out and hit it and be successful at this time. But the only reason you're able to do that is because you failed it last time. Okay. So these failures provide skills. We use the skills moving forward. And that's why entrepreneurship is one of the coolest games in the world. Because dude, the older you get, the more dangerous you really are because you know, a fucking 60 year old entrepreneur, that guy's smart. That guy's made all the mistakes. That guy's done everything. And that's why we can, we can play this game our entire lives and get better and better and better. And for a lot of you young guys, this is why you
Starting point is 00:30:59 should never fuck with the old guys because they know way more than you. They have way more resources in you and they can fucking bury you for being an asshole so you should be polite when you're just getting started out and and not go out running your mouth talking all this shit bro because you'll get crushed and you won't even know why you got crushed or who crushed you yeah you won't even know you won't even know bro yeah so yeah let me let me ask you this how How much weight do the opinions of others matter when you're making a decision? You're talking to a team. Depends on the person. Yeah.
Starting point is 00:31:33 For you. For me? Yeah, for you. You've got to make a decision. You bring your team in. This is where you have to drop the ego. A lot of people think that leadership is dictating. This, that, do that. This is where you have to drop the ego. Like a lot of people think that leadership is, you know, dictating, you know, this, that, do that. This is the play.
Starting point is 00:31:49 I know all the answers. That's not leadership, bro. Leadership is DJ. What do you think, dude? And you tell me what you think. Joe, what do you think? Madat, what do you think? Other Joe, what do you think, dude?
Starting point is 00:32:03 Well, that was kind of fucking stupid. You're not other Joe. you know what I'm saying? All right, so I listen to all the ideas and then I say okay. Well, what do I think? Well, I think this and I think I think my dots I think my dots got a point there and I think Joe's got a point there and I Think if I mix all these together we got the right decision and then my job as the leader is to say okay This is the path we go on. And that's not, I come up with, and sometimes, sometimes the whole answer comes from someone
Starting point is 00:32:31 else on the team. And I'm like, fuck, that's brilliant. And I have to have, be humble enough. This is where humility comes in, okay, as an entrepreneur. I have to be humble enough to say, fuck, Madat had a much better idea than I had. Let's go that way. And we have to put humble enough to say, fuck, Madat had a much better idea than I had. Let's go that way. And we have to put the team first. That's actual leadership. Because if you put that into a life or death scenario, right? Like we're out on a battlefield and I'm responsible for your guys' lives. All right. I have to make the best decision for the team. And in business, that's not always the case because people think that leadership is one thing when in reality, it's a servant's position if you're
Starting point is 00:33:10 truly a great leader. And it's also a lifetime skill set that you have to work on and invest in and learn about and practice. And it's not something that you can do in a week or a month or five years or 10 years. Great leaders are built over a lifetime. And it's practice. You're going to make mistakes. You're going to have bad things happen. And if you can learn from those things and you could build enough resilience and grit and fortitude and determination and discipline
Starting point is 00:33:36 to continue moving forward when things get really fucking hard, you can't really be fucked with. Like nobody can fucking beat you if you can never quit and you're smart enough to learn the lessons. And that's really the whole game. It's just, you know, people want to think it's something else because you can't just do it in one day.
Starting point is 00:33:53 Yeah. Let me ask you this. So, you know, you mentioned that the cool thing about entrepreneurship is the longer you're on that journey, the more skills you build and the more knowledge and experience you have. Right? building, the more knowledge and experience you have. And so on this topic of decision making, do you find it easier or harder now to make decisions when you have hundreds, thousands of employees that those decisions will affect versus back in 2006 when you had a team of 10? Are the decisions harder to make or easier to make now? No, it's the same process.
Starting point is 00:34:27 It doesn't matter. The same process because it's team first. So it doesn't, it's not a, if you're always team first, it's team first. And so there's no extra pressure to make a decision if you're carrying more weight or less weight in terms of responsibility. So if you always put the team first
Starting point is 00:34:43 and your mission is first which it should be uh and you don't the problem the the angst and the stress and the anxiety and the frustration comes when you're trying to make a decision that benefits you a little more than the team you see what i'm saying and you feel a little guilty for it you know it yeah and that's a process that young leaders go through especially when their company first starts making some money yeah um so and they've never had any uh so yeah dude that's that's you know part of it as well yeah i love it man yeah i love it well guys andy that was three yep go pay the fee.

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