REAL AF with Andy Frisella - 806. Q&AF: Competing On Price, Scaling Your Company To The Next Level & Pushing Through Setbacks

Episode Date: November 4, 2024

On today's episode, Andy answers your questions on how to compete when you're a luxury service going up against the 'cheap' guys, what's the most important thing to understand when scaling your busine...ss, and the best way to continue to make progress after having setbacks.

Transcript
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Starting point is 00:00:00 What is up guys it's Andy for Selling this is the show for the realest say goodbye to the lies the fakeness and delusions about our society and welcome to motherfucking reality guys today we have Q&AF. That's where you submit the questions and we give you the answers. If you want to submit a question, the answer on the show, which can be about anything business, life, how to kick ass, entrepreneurship, what's going on in the world. You could submit your questions a couple of different ways. The first way is guys, you can email these questions into ask Andy at Andy for seller comm or you go on YouTube on the Q&A F episodes drop your question in the comments. We'll choose some from there as well
Starting point is 00:00:50 Now if this is your first time listening we have shows within the show tomorrow. You're gonna hear cruise the internet We call that CTI. That's we put topics on the screen. We speculate on what's going on in the world We talk about what's true. What's not true And then finally how we the people have to solve these problems going on in the world. We talk about what's true, what's not true. And then finally how we, the people, have to solve these problems going on in the world. Sometimes we're going to have real talk. Real talk is just five to 20 minutes of me giving you some real talk. And then we have what's called 75 hard verses. That's where someone who has completed the 75 hard program comes on the show, talks about how their life was before, how their life is now, and how you can do the same thing they've done using the 75 Hard Program.
Starting point is 00:01:28 If you're unfamiliar with the 75 Hard Program, it is the world's most famous mental transformation program in history, and it's available for free. It's also the initial phase of the sustainable lifestyle called Live Hard. All right. You get that for free on episode 208 on the audio feed only. It's not on YouTube. It's on the audio feed only. There is a book available. The book is available at andyforsella.com. It's called the book on mental toughness.
Starting point is 00:01:56 It outlines the entire live hard program top to bottom. It's much more detailed than the free podcast. Plus it has a whole bunch of chapters on mental toughness, how you can use it to transform your life along with a bunch of case studies on people that you will recognize Who have used it to transform their lives? All right, don't have to buy it very popular book We're almost always sold out of it. I'd highly recommend it. All right now we do things a little bit different on this show We don't run ads on the show. You're gonna notice that We're probably the biggest
Starting point is 00:02:25 show in the world. In fact, I know we are that doesn't run ads. All right. And I ask very simply that you trade us something for that. All right. Trade us helping us grow the show. Okay. We've been at this messaging for four and a half years and had we grown the show to a proper place, we wouldn't be in the situation society. And the reason that the show hasn't grown the way that it should is because a lot of People listen to the show and don't necessarily abide by the fee Okay, so since I don't pump your ears full of advertising for 40 fucking minutes I asked very simply that you help us share the show. We're constantly dealing with censorship shadow bands traffic throttling and
Starting point is 00:03:01 It's up to you to help us grow the show. All right, so don't be a hoe show the show All right. What's up, man? Oh, man sound a little bit better a little bit. You know fucking taking forever Yeah, where do you think it was? Hey, was it just like weather or like bio weapons from? From the fucking chemtrails I Don't know dude. It's I get this like twice a year man Yeah in the spring and I get it in the fall and it fucks me up every time.
Starting point is 00:03:27 Every time. You hear it on the show, twice a year I'll go horse for, you know, gold and fucking pipes stop working and everybody stops getting paid. Yeah. You know? It is an art form though, the whole like even speaking thing.
Starting point is 00:03:41 The what? Like just speaking in general, it's an art form, man. Ah, it's just practice, dude. Yeah. You know, people that wanna be good, man. Ah, it's just practice, dude. Yeah. People that wanna be good speakers, they go out there and they recite in front of a mirror, they join like Toastmasters, I don't know if you know what Toastmasters is.
Starting point is 00:03:54 Isn't it where you learn how to do- Yeah, you go in front of a bunch of people and you give speeches and all that shit's effective. But dude, really, if you wanna learn how to be an effective speaker, it's reps. Starting a podcast, even if nobody listens to it, and just do an episode after episode after episode, you're going to learn how to speak a lot better. You know, get in front of people. One of the best things I ever did was, you know, obviously
Starting point is 00:04:15 hold meetings in my companies. I got another one to hold tonight. You know, I hold multiple meetings a week where I have to and I have for 20 years, we have to speak in front of people. So like, you know, the more of that stuff you do bro the the less anxious you're going to be about it and the more effective you are and let me teach you a little secret because I know there's a lot of people out here that want to become more effective speakers the number one most effective tip that I can give one of you guys see we're going to get some extra sauce we're just going to give it in the beginning I love the extra sauce But the number one tip that I can give you guys about becoming a better speaker is to have the right intent.
Starting point is 00:04:48 If your intent is to go up there and be celebrated as a speaker, you're not gonna do very well. If your intent is to go up there and recite a bunch of shit that you planned out to say perfectly, you're not gonna do well. If you go up there with the intent to deliver value and help people,
Starting point is 00:05:05 it really doesn't matter what you say or how you say it because they're going to feel it and they're going to remember it. So if you're worried about giving a speech or you're worried about giving a meeting or you're worried about giving a talk or you're worried about a piece of content that you made, simply ask yourself, did I make this for me or did I make it for them? Did I make it for me to get celebrated or did I make it for them to get benefit? And if you make it for them to get benefit, it's always going to be received well. It's the number one tip you could ever get about public speaking. That's fucking awesome. Yeah. That's what I love it.
Starting point is 00:05:33 It's true. Try it. You know, there's a lot of you guys out there that run little meetings and do speaking. Try it, dude. I promise you it'll work. Yeah, because I mean, I've seen you speak and I don't think I've ever seen a speech or a talk you've given that was like planned and rehearsed and- I don't prep anything. You just know that I gotta fucking fix some shit. The only thing I might know before I go up
Starting point is 00:05:54 is I might have one or two stories I wanna tell. And those stories will help me guide the rest of the speech, but I don't ever plan a speech outside of just one or two stories I'm trying to tell. Yeah, that's crazy. Yeah. And I can give...
Starting point is 00:06:08 And then if it's a tactical lesson, I mean, I can talk for eight hours without notes. But if it's like a speech, it's just, what's the stories I want to tell? What's the intent? And yeah, I might not be the most eloquent. I might not have... No, I'm serious. I might not have the best vocabulary of anybody, but because my is so real people feel it and it's it is real. That's why they feel it through the podcast, bro Yeah, this shit's contagious to bro. I love it
Starting point is 00:06:34 Well a little extra sauce to get started. Yeah, I got some good. I mean I got I do got some good ones for you Okay. Well, I mean we just end there because like that's probably the best tip you're ever gonna get a special sauce share the show Yeah, I see you guys any question number one. Hey Andy I own a landscape business and in the offseason we install Christmas lights These are not your average Christmas lights bought from a big box store We use professional grade products and hold a certification in installing these lights My question is other installers in our area are pricing the install so cheap It's hard to be competitive. This is a luxury service that isn't for everyone, but other companies are so cheap
Starting point is 00:07:12 I can't even cover my supplies for what they are charging I refuse to lower my prices and I feel like my work shows my worth. Do you have any recommendations? This is very frustrating to me as I take pride in my work What's your thoughts on this? Well listen, first of all, you don't determine your worth, the market does. And just because you feel that you're worth more doesn't mean that you're actually worth more. It depends on what the market's willing to pay, okay?
Starting point is 00:07:40 I think my house is worth $100 million, but the market won't pay that yeah, okay So all day long I could say how much it's worth, but When I go to sell it ain't gonna sell for that that's reality So we could talk about how good we are what job we do But the reality is with the internet today all of our jobs almost all of our jobs are Commodity jobs meaning we can easily find someone else to do the exact same thing that you do probably for as much money or less. So what does that mean for
Starting point is 00:08:11 you selling a product that is superior? All right. What that means is, and by the way, I'm putting superior in quotes for you guys on the audio. We don't know if it's superior. How the fuck do I know if your Christmas lights are superior to everybody else's lights? What is the difference to me? I go, I come home, it's got pretty lights all over it. I come home and I see your lights, do they look prettier? Okay, I'm not saying maybe they do,
Starting point is 00:08:36 but you need to educate around that point. And that's the point I'm trying to make. Any product that you serve that is a superior product that you know is superior, it is on you to display how it's superior and why it's worth more money. And just because you say, well, I'm worth it, that's not a good enough reason. So what is it that makes your lights better? Why would I pay more for those lights?
Starting point is 00:09:01 Okay. So you have to craft stories around that. You know, listen, everybody in the neighborhoods got these little twinkle twinkle little star lights that get a fucking Lowe's bro, and everybody knows they look like shit. You wanna be the best in your neighborhood, right? I know you do.
Starting point is 00:09:15 Look at the car you drive, look how you keep your lawn, look how you dress bro, you are clearly someone who cares about appearances. These lights are gonna look like this here Let me show you a picture of our lights versus their lights. And yeah, I understand It's a little bit more but like I said, dude, you're not skimping over here over here over here You're someone that appreciates quality See what I'm saying? So we develop a story in a pitch around why our shit is better
Starting point is 00:09:41 we educate on why it's better and You're gonna have less customers than the cheaper guy because most people when they deal with good, better, best categories, the good has the most customers, the better has less customers than that, and the best has less customers than that. And that's the way it goes. So you're gonna have a specific customer.
Starting point is 00:10:01 You're not gonna have as much customers as maybe the good guy, the guy who uses the shit from Lowe's. But if you could charge a premium to make up for the difference in the amount of customers, which is the math that you should be trying to figure out, you can figure out where you need to be priced at to make it worth your while. But ultimately this comes down to you educating. And by the way way this goes for anybody who sells a quote-unquote commodity product okay if you sell car washing soap you're gonna have to explain the difference between using Don in your bucket or using turtle wax five thousand right like that one cost nothing one cost fifty bucks a bottle
Starting point is 00:10:41 making the shit up you see what I'm saying though? We have to make a story, we have to display the value, and we have to educate around why we would use this versus that. And just because you say, oh well, I'm not lowering my price, well, that's fine, but you're missing the link that you need to show to the customer to get the sale. Yeah, I want to ask you this because this is actually something I've always wondered and I feel like most people see this in action, like on the consumer side of things, we see this, right?
Starting point is 00:11:11 Where the big box store is able to charge less for a product of similar quality, right? Than the smaller mom and pop shops, right? What is, like what's happening there? Is that more of a relationship thing that like, you know, that maybe that's something why they can charge cheaper because they have a better relationship with the suppliers? Like, I mean, yeah, if the products are the same, I mean, if you buy in quantity, you're going to get a cheaper price. Okay. So you're
Starting point is 00:11:36 always going to have a disadvantage against a bigger company. However, you can make that up with little bonus extras, you know, things that create the customer experience. You can always compete with a cheaper price if you make a great experience and over deliver on the value. All right. So if you're the little guy, you got to figure out how to make your Christmas light business something that people look forward to, to you coming every year. How, how will we make, like if you were sitting in front of me I'd
Starting point is 00:12:05 ask you and we would get on a whiteboard and figure this out how do we make our Christmas light customers so excited that they look forward to you coming and doing their Christmas lights every year maybe it's a gift maybe it's something else you do maybe maybe you take a professional photograph every year and have it framed for them with their house during Christmas, maybe you take a professional photograph every year and have it framed for them at their house during Christmas time. Maybe you offer to take a family picture. Dude, there's all kinds of things and no limitations if you just open the boundaries up of what you can do. And this goes back to what I said in the beginning of the show. If you open up your mind with the proper intent,
Starting point is 00:12:42 you'll find solutions that will allow people to look forward to the experience, which will then help you grow your business. Because if you can create that kind of presence, what do you think they're telling their friends? And then all of a sudden you're doing more business than the guy with the cheapest lights. You see what I'm saying?
Starting point is 00:13:00 You're really kicking ass. Yes, so like dude, you guys have to think outside the box, man, everything we deal with nowadays is a commodity. It doesn't matter what you do, bro if you do concrete if you do retail sales if you Are a fucking marketer whatever you do. There's a 50 there's 50 million other people who do it just as good protein powder There's fucking millions of protein powders. Okay, all of these things have to be educated around why they are better and We have to figure out how can we make the experience good?
Starting point is 00:13:31 Enough to where they spread the word for us and that's what this game is about dude. People are tired of automation They're tired of fucking, you know not dealing with someone or getting an answering machine or getting treated like another number So if you can humanize the process of giving people Christmas lights, which by the way, should be pretty easy because that's a very emotional time for people where they have a lot of nostalgia and a lot of care and emotion and they want to, they want to, you know, create a good thing for their kids and memories. And this, this is, this is an easy thing to build a nicer experience off of because their emotions are already involved. Okay, so what can you do? And you have to think about that. What can I do?
Starting point is 00:14:12 Some of you guys out there are going to hear that and you're going to come up with all kinds of amazing ideas. And by the way, it's not just Christmas lights, it's any kind of service. Some of you are going to hear that and say, well, fuck dude, you know, I don't know, and you're going to continue to get your ass kicked. I'm just telling you, if you listen to what I'm saying, you're going to hear that and say, well, fuck dude, you know, I don't know. And you're going to continue to get your ass kicked. I'm just telling you, if you listen to what I'm saying, you're going to do great. If you don't, you continue to lose. So what can you do extra? That's low cost. That makes people say, holy shit, I'm never doing business with anybody else. That's the bottom line. What can you do?
Starting point is 00:14:39 And you can do a lot because nobody's willing to do anything anymore. Look at the restaurant service that we get now after COVID. Look at the customer service we get from everybody after COVID. I mean, you got fucking Amazon running over people's mailboxes and shit. You know what I'm saying? Throwing, throwing fucking shit on people's porch from 10 feet away, right? That's the level of service that we're dealing with now. And if you can come up on the polar opposite of that,
Starting point is 00:15:02 you're going to get the business a hundred times out of a hundred. Yeah, I love it, man. I love it. Guys, Andy, question number two. Andy, what was the most important thing you learned when you started scaling S2? I'm about to put my company in a new phase of growth, and I'm seeing that a few of my key people
Starting point is 00:15:23 who I thought were my guys, they just can't handle the adjustment and new workload. Did you have this issue? And if so, how did you handle it? I love these guys and I wouldn't be here without them. Well, loving guys and then being effective is two different things. And I can appreciate because when you spend a lot of time with people, you develop friendships and I understand all that.
Starting point is 00:15:46 But the reality is, is we have to remember we're here to do a fucking job. We're here to do a job at a high level. And if we don't do a job at a high level, there is no friendship because there is no money to pay anybody with. All right. So sometimes when you scale, there's going to be people that do not level up their own skill set, which will unfortunately find their way out of the program. When you have high standards and you want to grow, you have to have people that also have high standards and they have to want
Starting point is 00:16:13 to grow. I can't walk in and download information into people's heads. I can't download discipline into people's heads. I can't download knowledge or skill set into people's heads. They have to go do that on their own. And if they're They have to go do that on their own. And if they're not hungry enough to do that on their own, as the system scales, they will naturally wash out and you will replace with people who do. This is a natural part of scaling a business. Um, and unfortunately it's very tough part because if you're an ethical operator, bro, you do care about people. You care about people.
Starting point is 00:16:42 You care about the fucking families. You care about everything. And that becomes very hard when you start to move up and the people aren't following along because now you got to make hard decisions. And that's not cool. That's one of the worst things about being in charge or being a manager or being the CEO or whatever. And unfortunately, you have to over time sort of detach yourself from the emotional aspect of it and realize that that's their responsibility, not yours. And if people aren't willing to scale up and if people aren't willing to do the personal development on their end and they aren't willing to raise their standards on their end, then there's going to be a limit to how far they go with you. And that's just the reality.
Starting point is 00:17:20 You know, unfortunately, a lot of people think that once they're in a good situation, the good situation is guaranteed and it's just not. So if you want to scale, just like when we've scaled, there's been people who have, who have leveled up and those people who have leveled up are still here and are making a fuck ton of money. And then there's people who didn't level up and who went other places, which by the way is totally fine. It doesn't mean I don't like them.
Starting point is 00:17:43 It doesn't mean I don't care about them still. It just means they couldn't operate and row the boat the way we needed it road and we're going where the fuck we're going. Like there's no going to, there's not going to be any hostage holding in terms of where we're taking the business and that should go for you too. You know, and what I mean by hostage holding is, you know, people who think that you're just going to fucking go at their pace instead of you go at your pace. So I would highly recommend that too. I would recommend realizing that there's going to be people that you care about that don't swim as hard
Starting point is 00:18:13 that don't want to fucking level up. And, uh, you know, if you don't make the proper decision around those people, then you're going to hurt everybody else on the team. And that's how you figure out what the fuck is, is is what if you got a person who's not leveling up and The rest of the team is leveling up Remember you lose the respect of everybody else on the team by not doing something about it because you're costing them So that makes it a little easier to make those moves But you know at the end of the day you set a standard the standard has to be high if you don't set a high standard you'll lose period because
Starting point is 00:18:46 Nobody's gonna come and push you along down the path to grow the business. So the answer is very simple. Some people are going to go, some people aren't. Some people will surprise you. Some people will surprise you both ways. Some people will step up and just level up. Some people you think will step up, won't step up and you'll have to make decisions and it's part of business, man. Yeah, let me ask you this because with S2, if you went from the one store to like six stores, right? And so that's new employees, new people you've never worked with. That was in 2006, yeah.
Starting point is 00:19:18 We went from two to six. Two to six stores, right? Now, and you didn't like, you didn't personally hire those employees, they came in, right? So let me ask you this, when it comes to this scaling, cause that was a big scale growth for you, how important is it to make sure that you have a good like foundation culture in place?
Starting point is 00:19:37 Because like if this guy's scaling, he's about to get new people in, it's like, how important is it to set it then? Did you set it then? No, I didn't. It's super important, but I didn't. okay, and I only have two people that I inherited out of that out of that five stores that we took over Because what happened was we had two stores we purchased quote-unquote Basically, we took over. Yeah five failing stores
Starting point is 00:19:59 We closed one then we had six and then we started opening our own locations. So out of those employees, still got friends that were there, like good friends that were there. Yeah, but they're off to other things. And we have two guys who are still there from that day, and both of them are on major parts of first form. And it's just part of the business. But ideally, if you could set a cultural standard before you have to scale, it's going to be that much easier to scale because if you can create a living,
Starting point is 00:20:33 breathing culture inside of your company before you scale, then what happens is, is the people that you bring in while you're scaling will be monitored and coached by the existing employees, not just you. So what I mean by that is this. How many of you guys have joined a team or joined a company or Jordan organization? You go in and the guy to your left or the guy to your right, not your manager, they're like, yeah, they're saying this, but that's not really how we do shit here.
Starting point is 00:21:04 Okay. That's poor culture. All right. That will kill you. That will kill you. Okay. What you want is the opposite of that. What you want to create is a situation where the person comes in, they fuck the standard and the person to the left or the right. Hey bro, that's not how we do shit here because you're fucking hurting me now. Okay. Now think how much it easier it is to scale a company when you have the second kind of culture versus the first. And that comes from you setting it up intentionally from the beginning or right now where you are.
Starting point is 00:21:34 I did not do that because I was not informed about how to intentionally create culture. It took me many years past that to figure it out. It took me five more years past what you're asking, asking to figure that out. It took me five more years past what you're asking to figure that out. So if you can do that, it's best that you do it now. If you can't do it, if you haven't done it yet, you should still do it now. That involves setting core values, that involves communicating core values, that involves having a literal mission statement, a big vision, how we're going to get there. This is what we teach in our taste syndicate. So like this is we could do a fucking two week long podcast on all this shit.
Starting point is 00:22:13 But at the end of the day, you have to establish culture before you scale if you want your your company to be strong and manageable. If you if you try to scale without culture, I'm not saying you can't succeed, succeed but the customer experience is gonna suffer. You might be able to hold it together for a while You're gonna constantly be dealing with employee issues And if you do it, right the employees will wash out the other employees on their own So you won't deal with shit except good things. So You know, that's my take on that if I would have known to do that in 2006 Probably more of those people would still be here.
Starting point is 00:22:47 I didn't figure it out till 2011. And we have a number of people who are still here from 2011. So it's a huge deal in terms of longevity. It's a huge deal in terms of commitment. It's a huge deal in terms of stability. And you know, it's a huge deal in terms of how you feel about other people
Starting point is 00:23:04 because there's a number of people who have been Here since that time that I'm very proud of who have built nice careers and built nice lives and dude that feels good you know, I sleep good at night because of that and and that's why I come in here and Why I do any any of the things I do now is because I want those people to continue to progress Because it's one of the most rewarding things that you could experience And I realize it comes down the road for a lot of you guys But you know, it's it it's it's a lot more valuable than getting a cool car or fucking nice house I can tell you that yeah
Starting point is 00:23:33 And I know you said like this definitely probably could be like a fucking two-week course or talk just on this Can we dispel a quick myth though about culture? Is there a number of employees required to have a culture set? No, you can do it with yourself. If you're the only person, you could do it with yourself. It's the standards you set for yourself and the standards you hold for yourself. It's about saying, I'm going to stand for this, this, this, this. I'm going to do things this way.
Starting point is 00:24:00 I'm not going to compromise on those things. And then when someone joins you, you you're already living that they adopt the culture So it could start with just you even if you're a single operator, but you have to live it You have to be it even if that's called integrity. What are you gonna do when no one's watching? How are you gonna operate when no one's watching? Are you gonna operate to your standard? You're gonna cut corners I can tell you this dude I try very fucking hard to operate at my standard all the time 24 hours a day even when no
Starting point is 00:24:25 one's watching, especially when no one's watching because that's when you actually gain more of the discipline and strength that you need to uphold those standards. So you can start it with just yourself. And in fact, I think every single fucking human should have a set of core values and a mission statement and a vision for their own lives. And most people don't, most people just go along with the flow. They, they swing into someone else's vision and they stay there for a little bit and they swing into someone else's for a little bit and then they get to be older in life and they're like, why the fuck has nothing
Starting point is 00:24:55 worked out for me? Well, the reason nothing's worked out for you is because you don't live what you say you're about. You don't have a plan for yourself. You don't have a mission statement for yourself. You don't think about the culture that you set for yourself. You don't, you don't, you try to cut the corners when no one's watching. Bro, you'll lose that way. That's just it. You know, and a lot of people in this world fucking think that you can somehow, you know what, real talk, I don't know what's wrong with people. I don't know what's wrong with people. You know, sometimes I think because I've had like two near real near-death experiences where I fucking thought I was for sure gonna die. It's installed some sort of Insane fucking like driving me because I'll be real dude. I don't see it from a lot of people
Starting point is 00:25:37 I see a lot of people either they don't believe in themselves. They don't believe they can be great. So they don't try or You know they don't believe they can be great so they don't try or you know they think they got all the time in the world and they think she's just gonna work out and like dude I know for a fact that's not the case and it's very frustrating dude it's it's like like dude imagine if you saw someone that you care about and you saw them standing in the road and 18 wheeler was coming and no matter how fucking much you yelled at them no no matter how much you scream, they couldn't hear you. That's what it's like for me with other people. That's why I get so fucking frustrated. That's why the internet sees me and they're like,
Starting point is 00:26:14 what's going on with this guy? Why is he so angry? I'm angry because you guys don't understand what you're actually capable of. And you're the guy standing in the road and I'm the guy screaming at you and you're not hearing what I'm saying and then they'll say Well, everybody wants different things. Yeah, everybody does want different things now when you're young and you don't have to worry about real shit But i'm going to tell you when you're older you're going to fucking feel differently and that's real shit And there's a lot of people that I that i've grown up with who have had that attitude of oh well, it'll all work out And you know what now they're struggling now. They're having to do a bunch of shit They don't want to do so when I come on here and I talk to you guys and I get intense and I you know
Starting point is 00:26:50 I'm the way I am it's because I fucking know what the fucking roads like and I don't want you get run over by it I love it, man guys Any let's get to our third and final question got a young gun here. He's 20 years old Final question, got a young gun here. All right, he's 20 years old. Hey, so I'm 20 years old and I've been hustling hard for almost a year and a half. I finished 75 hard this spring and it really benefited my life.
Starting point is 00:27:15 So thank you kindly for creating it. Recently, I've been working almost nonstop and as could be expected, I am lucky if I get six hours of sleep in a night. One night, I was heading home late after a networking event and fell asleep behind the wheel. I told him my vehicle, and thankfully nobody was seriously injured or killed. I am now stuck in a paradox where I both need more money and also need to dial things back
Starting point is 00:27:41 a bit. I have seen other people's lives completely derail after this type of situation because they stopped caring about making progress. What are your suggestions to ensure that I stay on track as I continue to make progress? Well, I wouldn't fucking work yourself into exhaustion where you're going to wreck your car. I hope you learned a lesson there
Starting point is 00:28:09 Look dude There's gonna be four or five times in your life where shit is really bad where you feel like you don't have options Okay, there's gonna be times where you feel like no matter what you do. You're gonna lose I don't know how I'm gonna get out of this and that is when people quit All right, and you have to become one of the people that Realizes very simply that when other people quit and you keep going you're getting a bigger advantage okay, if you all start at the same level and you get to level 10 and Fucking half the people quit now
Starting point is 00:28:43 You're competing with half as many people if you get to level 20 and half half the people quit. Now you're competing with half as many people. If you get to level 20 and half of those people quit, now you're only competing with a quarter of the people that you started with. And that goes on and on and on and on and on. And that's the game. The game is longevity. The game is endurance. The game is consistent progression, regardless of what's going on. So while I don't have an exact answer of what you need to do, you got to get your shit back together and you got to keep moving because this is one of those key moments when everybody
Starting point is 00:29:09 else will quit and you will continue to move forward and that creates success. Okay. So if I were you, I would work through this and I would look at it as a time as a major test that you pass. Okay. And that's going to give you a bunch of other things too, besides just an advantage. You know, people will say, Oh, I'm not competing with anybody. No, you are. There's lots of other people out there that are doing the same shit you're
Starting point is 00:29:32 doing. And there's a limited amount of places for the fucking winner. That's it. That is reality. Okay. But when you go through a test like this, and not only do you gain a perspective of, you know, what it takes to win and not only do other people quit and you get a real advantage, but you gain the confidence and you gain the belief and you gain the self-esteem and the know that when bad things happen, you can push through them. All right. So the next time one of these bad things happen where all the storms come together at once and create this fucking shitty
Starting point is 00:30:07 Situation you can look back and say well I got through that I got through this I got through that that one time I'll get through this too. Okay, and that becomes a habit. So If we had a guy on the show a couple weeks ago about he wanted to quit his football team. Remember that? Okay a couple weeks ago about he wanted to quit his football team. Remember that? Okay. That guy, if he doesn't quit, he will have another situation just like that, where he doesn't feel like it's fair, it's not going well. And if he works through that, he'll gain more confidence, he'll gain more belief, he'll gain more momentum. And the more you go through those, the more likely you are to win by the numbers. Okay. And the more confident you're going to be because of what you already know that
Starting point is 00:30:46 you over overcame. All right. So we have to understand that what we overcome not only allows us a higher likelihood that we're going to win, but it also teaches us that we can go through the hard things, which is where most people quit. So the more you go through and don't quit, the more likely you are to win in a very real way. All right. So whatever you got to do to get through this, um, you get through it, you know, and by the way, uh, don't believe all these people online to tell you, you don't have to sleep. That's bullshit. Okay. Uh, and that might've got you in this problem in the first place. I, I think
Starting point is 00:31:24 there's a lot of lies on the internet about how much you got to sleep and you know, you got to work 40 hours and 24 hours. It's impossible. All right. Um, it's not safe. No, no, it's not safe. It's not good for you. It's not real. It's it's it's people who are lying. That's it. It's people who are lying so that you will glorify them and be like my god look how great they are and by the way look how shitty I am I I can't work you know I can't get by on two hours of sleep well bro neither do that. They're sleeping a foe just so you know. Bro half these motherfuckers wake the fuck up act like they're doing something and go back to
Starting point is 00:32:01 sleep. You know I'm saying so half of them are on. Like you don't know what the fuck people are doing. Stop listening to these goofballs. Yeah. One thing I want to add on this too, or bring in man, is like, you know, like you're 20, you think you're having a hard time. Just wait till you're 21. Wait till you're 25.
Starting point is 00:32:17 Like the bad things are always going to happen. It's how you choose to look at them. Right? I mean, just, just, like, I feel like there's a false expectation People don't get that like they see even like You see someone who's successful and like okay. I just use myself Okay, a lot of people from the outside they look and it's a holy shit look at all this bro
Starting point is 00:32:39 You don't have any fucking idea what I've gone through bro. I got stabbed in the fucking face I had fucking girls telling me I was fucking bullshit. I had friends fucking make fun of me. I had fucking, you know, car accidents, fucking almost being broke, literally more than the times that I made money. The amount of stress, the amount of turmoil. I had stores broken into.
Starting point is 00:33:01 I had fucking, I mean, bro, you could go on and on and on. I don't even know how far I could go with that. You know what I mean? But every time you go through one of these hard things, you get better, you get stronger, and it provides a situation for you to learn from and become mentally tougher.
Starting point is 00:33:19 And the more mentally tough that you become, and the less that they are, how can they beat you? How can, let me ask you this, how can you beat someone who cannot fucking quit? How can you beat someone who every time they go through a hard time they get better and they get stronger instead of getting weaker and getting demoralized? How can you beat someone who looks back on all the tests that they've had and said yeah, that wasn't shit, dude Bring it the fuck on okay as opposed to the person who's like, oh my god I can't believe this happened and then fucking two months another thing happens. Oh my god. I can't believe this happened
Starting point is 00:33:56 It's gonna be the person who has a stoic mentality who looks at it and says this Okay All right, we'll get through it And then the next thing happens. Well won't do, all right, we'll get through it. And then the next thing happens. Well, won't do that again, but we'll get through it. Right? Not freaking the fuck out like the world's ending every two weeks, dude. You can't live like that. And that's why I tell people, you know, most people aren't built for entrepreneurship because they make way bigger deals out of things that shouldn't be. They can't handle the ups and downs. They can't emotionally take it. They can't live with what ifs and unknowns, right?
Starting point is 00:34:32 And your success is going to be in direct proportion to the amount of uncertainty that you're able to live with. All right? So if you're not able to live with uncertainty and you're not able to tolerate the ebbs and flows and you can't figure out how to get better, you can't do it, dude. It's impossible because it's such a hard road. Like the road to building something real, I'm not talking about some internet fucking funnel bullshit
Starting point is 00:34:56 that you sell some widget. I'm talking about building a real company. Talking about building something that's sustainable. Talking about building something that has actual valuable equity on the backend that you can retire on or you can sell or you can take care of your family with. That's hard. And there's a reason why most people can't do it.
Starting point is 00:35:14 And it's because they don't have the emotional resiliency to deal with it. So if you're gonna become one of these people, I would suggest that you invest a significant amount of time of mentally toughening yourself up intentionally so that you can deal with the inevitable ebbs and flows that are going to happen the inevitable hard times because they're going to come and it's it's not like it's not a surprise like for someone like me when hard times come it's not a surprise like I just understand it's part of the recipe,
Starting point is 00:35:45 just like you would understand that putting chocolate chips is required into a chocolate chip cookie recipe. Struggle and hardship and fucking bad times and tests, those are all part of the journey. So you can't be surprised when you, when you get to them. I mean, if you're going to take a fucking trip from here to, uh, you know, uh, California, you're're gonna realize that you're probably gonna have to go up some hills and then down some hills. And there's probably at least some flat times, probably gonna hit some rainstorms, maybe some snowstorms.
Starting point is 00:36:14 But if every time the hill went up or every time the hill went down or every time you hit some rain, you turned around and went back home, how the fuck you get to California? You see what i'm saying? So you have to be someone who can tolerate These natural ebbs and flows emotionally and in reality um If you're going to build anything so so it's more about building yourself into someone who could tolerate it Than it is like
Starting point is 00:36:41 Finding a path without those obstacles. Yeah, what I'm saying? I fucking love it. Making chocolate chip cookies. Fuck, he calls for chocolate chips, I didn't know this. That's what I'm saying. Like bro, it's obvious shit, dude. And we have to understand, hard things have a hard path. Easy things have an easier path. Hard things are more valuable than easy things.
Starting point is 00:37:03 So if you want a better life, you're gonna have to build yourself into someone who can deal with the hard path. Hard things are more valuable than easy things. So if you want a, a better life, you're going to have to build yourself into someone who can deal with the hard path. And if you can't, you won't make it. And that's that. Love it, man. I love it guys. Andy, let's get on Monday. Start it, man. All right guys. See you tomorrow. CTI. Went from sleeping on the floor, now my jewelry box froze Fuck a bowl, fuck a stove, counted millions in a coke Bad bitch, booted, swole, got her on bankroll Can't fold, doesn't know, headshot, case closed

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