REAL AF with Andy Frisella - 886. Q&AF: Handling Haters, How To Trust Yourself & Correcting Company Culture

Episode Date: May 26, 2025

On today’s episode, Andy answers live call-in questions on how to handle hater comments as an ambitious teenager, how to trust yourself more than other people’s opinions, and what steps to take to correct company culture when you have older employees who are set in their ways.

What is up guys, it's Yandy Frucela and this is the show for the realest, say goodbye to the lies, the fakeness, and delusions of modern society, and welcome to motherfucking reality. Guys, are you guys done over there? Mm-hmm. Okay. Guys, today we have Q and AF. That's where you submit the questions and we give you the answers.

You know the deal, all right? You can submit your questions multiple different ways. The first way is, guys, email these questions into askandy at andyforsella.com. Or, you go on YouTube, drop your question in the comments, or click that link underneath the video and you can call in the show. All right, so, and we wanna hear from you. So anyway, we got multiple shows here, all right? Tomorrow We're gonna have CTI that stands for cruise the internet. That's our

comedy social events crazy world Show or I don't know what you want to call it. It's a variety show. Okay We put topics on the screen we speculate what what's true, what's not true, and then we talk about how we the people, the good citizens of the United States and the world have to fix these problems going on in the world. Other times we're gonna have real talk.

Real talk's five, 20 minutes, and we're giving you some real talk, and then we're gonna have 75 hard verses, 75 hard verses where someone who has completed the 75 hard program comes on the show. They talk about how they were before, how they are now, and how they turned their life around using the 75 Hard Program. If you're unfamiliar with the 75 Hard Program, it is the initial phase of the Live Hard Program,

which is available for free at episode 208. It is the world's most popular mental toughness program ever. Get it for free on the audio feed episode 208 it is the world's most popular mental toughness program ever Get it for free on the audio feed episode 208 There's also a book called the book on mental toughness, which includes the entire program plus a whole bunch of extra content that is not free you can get it at Andy for sell it comm and Yeah, we got some big stuff coming down the pipe. So keep your eye eye out on that might include some books that I mentioned a few weeks ago. So anyway We don't run ads

We appreciate your help sharing the show So don't be a ho let's show the show yeah, how about that let's pull that one right out my pocket. Yeah, you did. Yeah What's up man, I'm not much man, you know Do we do got a lot of stuff come we got summer smash coming up summer smash this week. Yeah, that's gonna be crazy Is it this now? It's next week It's this week The show comes out on Monday Yeah

Summer smashing. Oh, is it two weeks from now? Yeah, it's two weeks. Oh is it? My bad. Bro, you almost shit my pants. Yeah, me too. Don't do that. Bro, wait.

All right, two weeks. Yeah, we got two weeks though, but I mean, it's a lot of planning that goes into that, man, to deliver a great experience for everybody. Yeah, it's gonna be awesome. It'll be sick. 10th anniversary Summer Smash. Number 10, dude.

Yeah. Jeez. Yep. Jeez, what was the first one Mike? Dude we we came up with the idea and like at the end of April and like did it at the beginning of June man Yeah, so it was like that's a very quick turn. Yeah, let's do this and we did it Yeah, and it appears some people like after summer smash. We already start planning for the next one Yeah, now yeah, I mean it. Yeah, and it appears some people like after summer smash. We already start playing for the next one Yeah, now yeah, now we do the way, but I mean it was cool, dude you know we we We didn't know what we were doing

but it didn't matter because people came and they had a good time and and You know, we don't really go to expos like big expos anymore whatever And we just wanted to spend time with our people. So we threw this idea together People came and it grew every year and that was it It was totally different than the ones that we do now though like similar, you know where we do workout and all those things But we used to do a mud run instead of the work out. That was cool

and then the event itself was like way smaller we didn't have music we had DJ just like local DJ yeah right exactly but it was fucking great it was fun man it was the same amount of fun but it wasn't you know such a production for sure but uh you know, such a production. For sure. But, you know, now it's pretty fucking awesome. Now it's crazy. Yeah. It is crazy, yes.

But there's, you know, like dude, it was fun then too, man. It's the people, dude. People make the party, man. That's right. People make the party. It's gonna be a party this year, there's no doubt. Sick, man. Well, guys, it's Monday.

So, we always start our week off with some good ones. Yeah we do. Yeah we do. You got some good ones? I got some good ones for you. All right. Well guys, let's get to our first question. We gotta call in now.

I got a pre-warn. All right, this is a special guest. Oh yeah, special huh? It's a special guest man. And I didn't know this at the time, but confirmed it. What kind of special? It's my cousin. Oh.

It's my 16-year-old cousin. Oh, all right. So you're playing favorites. Well, I mean, but that's what I'm saying. It wasn't intentional. It's actually a good question. I know he's going through some stuff. So yeah, let's give Colton.

Now, I'm going to also tell you, you ain't got to hold back on him. OK. Give it to him. I'm not going to fucking hold back. I'm just letting you know. You're going to ruin my rep. I don't fucking hold back. No, I don't want you to think, oh, this is DJ's cousin. Let me be nice. No, I'm the hold back on him. Okay. Give it to him. I'm not gonna fucking hold back. I'm just letting you know, like, you're gonna ruin my rep. I don't fucking hold back.

No, I don't want you to think, oh, it's DJ's cousin, let me be nice. No, I'll be extra mean. Rip his ass. All right. All right, rip him. All right, let's give my cousin Colt a call. Colt?

Colton is his name, goes by Colt. All right. Yeah, let's give Colt a call. That's kind of cool. Yeah, that's cool, man. He's a good kid, though. All right. He's a good kid, let's get cool. That's cool man. He's a good kid though. Okay. Let's give him a call

Hello Colt what's up, man? What's going on? What's the word? Colt what's up, dude? Hi, what's going on? How are you? I'm doing good. How are you? Good, man. Sitting here with your cousin. I'll let you start this up.

I'll just start this off. Okay. You're probably screwed because you're related to DJ. All right. So I don't know if I'll be able to help you. I'll do my best What can we help you with dude So My question was how can I let how can I not let what people say?

Like affect my mind and it said like use it for like fuel to like motivate me to keep going Okay, what kind of stuff like what are you getting at? like really just for like just like people talking in sports like You're always told not to like when they get to you, but sometimes it really does like in the game In the game outside of the game just all around what what sport? Baseball, okay So you guys talk of shit in baseball, huh? Alright, so here's the deal first of all anybody that's played baseball knows that talk of shit is a real art

So my first suggestion would be to get really good at it So my first suggestion would be to get really good at it. Okay. Um, yeah, but dude, real, that's a real, that's a real question, man. And, uh, you know, lots of people struggle with this in all different areas of their life. And some people never get over it, dude. The reality is, is that most people never do

what they really want to do in life because they are afraid of what other people are going to say and You're you're you're calling in and asking this question at a perfect time in your life because you're getting into a phase Where people aren't gonna be very nice all the time like it's gonna be hard and people are gonna be assholes and that's just reality of the world and so you have to understand that a lot of times when we Imagine these things these these things that people say to us We're building them up in our own minds. Okay, and I've done this before I'm not above this

This is something I've had to work on my whole life and I'll tell you what I did is something I've had to work on my whole life, and I'll tell you what I did and how I got over it. But first thing is to become a little more aware. Are people, and this is rhetorical for you to just ask yourself, are people actually saying these things or am I thinking they might say these things and because they might say these things, I'm not doing what it is that I Should or could or would be doing otherwise. So

The first thing is to audit how bad it really is. Okay, like like is this real or is this shit that I'm making up? Secondly and this and I'm reason I'm bringing this up is because most people struggle with that Most people do not have haters. They don't have people that's talked this shit They had one guy on the internet or one person in their family or you know a few people that they knew say a couple you know out-of-pocket things and They've stuck to them because dude we don't like to hear these things bro like we don't it doesn't feel good, and I don't care who you are. Like that never feels good. And we have to understand that's just a part of life.

All right. There's people out there that are just fucking assholes. Okay. So it gets worse. It does get worse, but here's the thing. It never is what we think it is. It's like when we deal with people who are like, Oh man, all these people talking shit motherfucker, they're not talking shit that you have one guy to say some shit.

Everybody else thinks you're cool. And you're torturing yourself over what this one person said or these two people said your whole life and now it's costing you everything in the future. You see what I'm saying? So we got to be aware that that's, that's why most people fail in life, dude. It really is. they are their own worst enemy. They imagine these things that people might say Which makes them ironically their own biggest hater. All right, so That is a side and you should always remember this cult because most people lose in life because they can't get past that They don't see the reality Of how bad it is now the second part is who gives a fuck okay who fucking cares?

You're gonna be dead one day. I'm gonna be dead one day all these guys are gonna be dead It doesn't fucking matter. I dude I had so many people in my life Talked so much shit to me about my business in the early days when I was broke And I was living in the back of my store and I we couldn't get anywhere things weren't happening I had so many people bro. Tell me You know, hey, man You know, when are you gonna stop messing around that with that little store and get a real job? When are you gonna start taking life serious? Hey, do you still got that little store and get a real job. When are you gonna start taking life serious? Hey, do you still got that little vitamin shop?

You know, like I had that shit for years, dude. And the truth of the matter is, is like now I'm like, holy shit, bro. I'm so thankful that I did not listen to any of them. Okay, cause now look, you know what I'm saying? Like, dude, I've achieved, you know, more, I mean, I ain't stopping, I'm just getting started. But the reality is, is I've achieved more

than I ever thought I would achieve and I'm only 40, 45 years old. Okay, so, so, and that comes from not listening to these motherfuckers that say this shit to you, dude. So like, another point to think about is, a lot of these people aren't on the same path They don't want what you want so their opinions are fucking irrelevant But to answer your question all right The way I've gotten through this

It's just and it you know a lot of people don't get this, but every championship person I know understands this. You take what they say and you fucking use it. You take what they say and when it makes you mad, you automatically go do something to get better. All right. So for you in baseball, what position you play? Second base. Okay. So every time you think about what these motherfuckers said, you go out and you start taking ground balls or you go out and you do your hitting or you go out and do something that is going to move you forward. And that is how you properly use negative energy

A lot of people just get mad and they get bitter but Champion people use it and they and dude to the point of where sometimes when you get really really good You got to make it up. Okay, there's a famous story about michael jordan uh where He went out on the court and started talking to one of the dudes. He's like, Hey man, I fucking heard what you said about me. And the guy's like, what are you

talking about? So you say that shit. And he's like, yeah, you're going to say that now we're on the court, man. Fuck you. I'm going to, and then dude, he just runs the dude over. So like, wow. Yeah, bro. So like it's, it's, you have to learn how to use the negative energy bro, because here's the deal in life, you're going to get two kinds of energy. You're going to get encouragement and then you're going to get discouragement. You're going to get negative energy brother. And, and, and you're not going to want to hear this, but the truth of the matter is 80% of the energy you're going to get is probably negative for a very long time until you become so undeniable

That nobody wants to say that shit. All right, cuz they look stupid That doesn't come for years down the road so right now where you're at you're gonna have to take everything that they said and you're at you're gonna have to take everything that they said and you're gonna have to get up off the couch or Go put your fucking spikes on and get your glove get some ground balls do some hitting practice You know, I would encourage you to start learning some, you know reading and learning about business and entrepreneurship and Things that will help you professionally pass that even if you go play pro you're gonna want to know what to do pass that But just do something productive work out go for a run something that makes you better because that's

What every bro I've met some really fucking champion level people. I mean the best of the best of the best Outside of Michael Jordan. I've probably met most of them. And fortunate enough to have conversations with them. And they all think like that, every single one of them. And you'll have these people out in the world that say, don't focus on the negative, focus on the positive. Well, if that's true, then you're only going to use 30, 20 to 30% of the available energy to move forward. Okay. And I can tell you this, like when someone tells me how good I am, it sure doesn't fucking motivate me very much. Like when someone says, Hey man, congratulations on all the success.

Like I don't, I don't get the fuck up and do any work any harder and say, Oh, I want more. But once, yeah. When someone says, Hey, uh, fuck you, Andy, you fat fuck. Guess what I do? I go to the fucking gym. You know what I'm saying? Like, so, yeah, so dude, you've just got to learn how to utilize that negative energy because bro, we're going to get way more of it. And like DJ said, it

gets worse. And if you don't have the ability to leverage it or you laugh it off too easy, a lot of people will say, Oh, just laugh it off. Who cares? No, dude, take that shit in, get fucking pissed about it and then go do the thing that's going to make you better. That's where most people miss it. They get real pissed, but then they sit there and they sulk. That doesn't do you any good, man. The best workouts I've ever had the best ideas I've ever had the hardest i've ever worked is when I felt Disrespected all right So dude swallow that shit and let it simmer and let it piss you off and then go do your shit bro

Right i'm talking like right then I don't mean like dude if it's 11 o'clock at night and someone's like hey, fuck you Bro, go for a fucking 10 minute run You know i'm saying like dude if you can seriously discipline yourself enough to move forward every time someone says some negative shit, do you know how fucking good you become you become great because the energy is just much more available than it is the positive. So what do you, I mean, what do you think, bro? Does that make sense?

Yes, sir. It does. Okay. What kind of shit are they saying to you, dude? Just like, just like giving me crap about like playing Tom and, uh, transfer schools, like all this stuff, man, just swallow that shit down and work out work them, bro It all work out sir All right

Yes, sir. All right, man. You have any more issues with that you call back in. Yeah, I'll pull up Bro this is part of growing up go through you know I'm saying like dude You know part of the reason that I'm where I'm at in life is because everybody fucking Bullied me when I was young bro. That's the truth. I was bullied. I was made fun of I was called a fat fuck I was told I was no good I had a guidance counselor in high school tell me that there's no fucking way that I was gonna ever be successful Actually, what he told me was I tried to go to I wanted to go to Notre Dame and I I wanted to go to Notre Dame,

and I wanted to go to Notre Dame or the University of Texas, and his exact words to me were, Andy, those schools aren't for people like you. You're a community college person. And he fucking told me that straight to my face. And dude, to this day, I fucking think about it. You know know I'm saying so like these things that people say that like pierce your fucking heart are the most valuable things that anybody will ever say to you in your

entire life but you won't realize it until you've you've gone down the journey of where you want to go All right, so one day Cole you're gonna be in a position and you know, maybe it's in baseball. Maybe it's a professional career Just being a successful human and you're gonna say man. I'm glad all those motherfuckers said that shit to me You know I'm saying like you're gonna like, you know, like I have a list bro and like I sometimes I think about like literally sending them a thank you card and I'm being serious. Telling it to them. Yes. Yeah man. I wouldn't have been here without you. I wouldn't. Yeah. I wouldn't dude and I've learned to be appreciative of those people because of the fuel that they gave me and. Right. Yeah. It's it's hard to see when you're in it, but once you use it you'll start to understand

All right, go get it done man All right, yes, sir. Thank you so much for talking to me. All right, brother. We'll see ya Yeah, man, that's hard as a young dude. It's tough. I mean, especially, dude, kids nowadays. They're mean as fuck. It's different. I know, they're savage, bro.

It's so different. Plus, you gotta go home and see it on the internet. That right, right? It's not off. You know, it used to be just at school, no. That shit goes home with you, like it's everywhere. Bro, you just gotta learn to sail, really? Yeah. Okay. All right. We'll see. Watch yeah that's right that's real fucking see I love it

man well guys let's get to our second question got a ride in here guys any question number two hey Andy I always ask everyone everyone else for their opinions whether it's my friends co coworkers, or just strangers online. I weigh every perspective but my own. I think I'm afraid that if I really trusted myself and got it wrong, I'd have no one else to blame. But what if I'm the only one I need to trust? What would change if I finally did?

How do you learn to trust yourself when it comes to perspectives? First of all Look dude Don't be asking your fucking friends who aren't doing the same shit that you're doing advice You don't take financial advice from a fucking poor person. You don't take You know fitness advice from a 400 pound dude who's never worked out uh, you know fitness advice from a 400 pound dude who's never worked out

You this is common sense your fucking friends and probably most of your family is not doing or on the same path That you are on All right The nature of you are writing into this show Tells me that you want more nobody that doesn't want more listens to this show Okay, that's why so many people complain about it. All right? It is a small percentage of people that want to do better in life. And you are in that group. And if you are trying to get validation or ask opinions from people who are not on that path, you are constantly inviting sandbag comments to pull you off track.

Alright? They're gonna instill doubt. They're going to make you question things. They're gonna discourage you. They're gonna say things that make you feel a certain way that you shouldn't feel. Alright? And it's hard to get past this because in your mind, these are the people who should care about you the most all right so you have to understand dude real simple you cannot take advice when

it comes to your path from anybody that hasn't been down the road or is on the same path it's a completely different life than everybody else all this shit you see on the internet about Balance and all this victimhood shit and all this trauma shit and you need therapy Bro, that's for everybody else. Okay, you're a builder. You're a creator You're an achiever and you know that in your heart, which is why you're asking the question And you know that in your heart, which is why you're asking the question So you are paralyzed by people who aren't even on the same path You have to understand that stop asking people who aren't even in the same fucking stratosphere about what they want in life

What you should be doing. They're gonna give you advice about what they do This should be doing. They're going to give you advice about what they do. This should be obvious to you. Okay. And all that does is confuse you and paralyze you and cause you to eventually doubt enough to where you give up and you say, fuck it. It's not for me. Everybody around me tells, tells me it's not for me. Everybody says, uh, I'm not smart enough or I'm not good enough or I'm not humble enough or I need to be like this or I need to do that or are you sure? Listen, stop doing that. You are torturing yourself by asking them anything. All right. If you want to be an average motherfucker that lives an average life that doesn't really want to ask them what you should do because whatever they say, bro, if you follow it,

you're just gonna be like them. That's the truth. That's the truth, okay? Now, to the point of listening to yourself, the reason that you don't trust yourself is because you haven't ever built the confidence to trust yourself. I bet without looking at your

life you have a major problem with execution and you have a major problem with follow-through. I can tell by the nature of your question because if you were executing and if you were following through you would have developed confidence in yourself to make the decisions that you want to make without anybody else's opinion. when you have built yourself into a resilient strong badass Mentally fucking hard motherfucker

You do not need other people's opinions on things You only ask them when they know more than you which is a smart thing to do by the way. All right when they know more than you, which is a smart thing to do, by the way. All right? So, we have to work with you on building your confidence, building your self-esteem, building your grit, building your fortitude, following through. All right?

And dude, by the way, I've developed an entire program that helps you train this in yourself. It's called 75 Hard and Live Hard. You get it for free at episode 208. I'm sure you've heard of it because the whole world's heard of it. All right, you need to live on that fucking lifestyle That is the truth. You need to get on live hard. I Would recommend every entrepreneur do it because it sharpens you Throughout the entire year. It keeps you high performing

It keeps you mentally clear and it allows you to operate at the highest level and by the way It gives you the confidence that you could trust yourself because you've just shown yourself that you can do all these hard things That other people can't even fathom so you don't look to other people's validation anymore because you know, you're stronger than them All right So if you want to trust yourself, you've got to give yourself reasons to trust yourself and you haven't done that yet. All right So go out live on the program Understand that the more you listen to people who aren't doing shit the more likely you are to fall in the line with them

And not do shit either. All right, And then start seeking the advice of people who are further down the road or have done what it is that you want to do and only listen to them. Don't listen to anybody else. So that's pretty much it, bro. Like you got to understand, dude, the ability to trust yourself comes from situations where you made decisions On your own you followed through and it worked out that is a muscle that you have to train bro It's a perishable skill if you don't train that within yourself

It's gonna come and go sometimes you're gonna have confidence. Sometimes you won't sometimes you'll feel good. Sometimes you won't Sometimes you're gonna have confidence. Sometimes you won't sometimes you'll feel good. Sometimes you won't sometimes you'll be able to trust yourself Sometimes you won't and dude you'll go up and down and it'll drive you fucking crazy You need to become the kind of person that can trust themselves that can follow through on their word that can do what they say They're gonna do and that is something that you have to intentionally train. It is not something that people are born with It's something that you have to build through repetition, just like playing the guitar, or just like doing anything that requires practice, okay? A lot of people, they play the guitar, and they don't play for three or four years,

and guess what? They suck, all right? If you take a shower today, and you don't take one for the next week, you don't get to go back and say, hey, well, I took a shower that one time. Doesn't work like that. It's the same thing with your discipline. It's the same thing with your confidence. It's the same thing with your self-belief

It's you have to train them alright, and once you start to train them you will have more trust and faith in yourself So stop listening to people who aren't on the same path. They're poisoning your mind. They're instilling doubt They're making you question things and eventually They're poisoning your mind, they're instilling doubt, they're making you question things, and eventually they'll make you question it so much that you will give up and you will join them and then you will spend the rest of your life being regretful of not doing what it is you wanted to do.

I wanna ask this, this is gonna be a real conversation and I don't think anybody talks about this. How do you handle the resentment when you finally learn that, when you were asking them for their opinion, they told you go left and you didn't? Like just how wrong they were? How do you handle that resentment?

Is there resentment? No, I mean, look, dude, well, it depends. Did they do it intentionally or did they, or they just don't know because they're not on the path, right? Like, it's- I guess it. Right? Like, it's important. It does matter. Intent does matter because some people will try to help you

but they don't know. Right? They have no business trying to help you. They don't, and they're not aware enough and the person asking is not aware enough to say, hey, this guy's life fucking sucks. You know what I'm saying? Like.

It might not be right. Yeah. So we have to, we have to not give value to our friends and family to skills that they do not possess. They do not possess at all. They might want to help you, but they can't help you. That's like someone who can't swim being asked to swim out in the middle of the lake and save a drowning person. You can't do it. You might want to, but you can't. All right. And so if it's like that, there really isn't resentment. You just say, Hey, they, they love me. They're, they

gave me what they thought was good advice and it was framed because that's what they believe. And that's why you don't ask them. All right. And in that case, there's no resentment. It's just, Hey, we're on different paths. That's a good hearted ask them all right in that case. There's no resentment. It's just hey. We're on different paths It's a good hearted person You know well we can hang out the barbecues and have to be cool friends, but I'm not gonna ask him shit You know I mean right I mean there's plenty of People out there that you can remain friends with and just not ask their advice or when they give it just say man You know real talk. I don't give a fuck you know saying so

but then there is people that will try to pull you off track and you'll realize it down the road especially with like people you date all right you'll realize that and dude it's just realizing that those people don't give a fuck about you they give a fuck about them and and dude And dude, you don't have to resent them, you just let them go, bro. Just let it go. Resentment eats you up. It doesn't do anything to them,

it doesn't fix the situation, it's not productive. You just accept things for what they are and they are what they are. I love that, dude. Yeah. I love it, man. Guys, let's get to our third and final question. Got another call here. All right. Let's do it. All right, guys, our third and final question got another calling all right. Let's do it

All right guys our third and final Question we got another call in this is hunter. Let's give hunter a call Hey, what's up, Hunter? What's going on? What's up, Hunter? How you doing, bro? Yo, what's up, man? So what do we got? What do you got for us today, bro? Where you at? You sound like you're in like, uh, you in Alabama? No, no, North Carolina. I got my whole family in the car. We're going to see the new Lilo and Stitch movie All right. All right. So the family's there, huh? Oh

Yeah, yeah, well I got you in my earbud because you never know, you know what can happen on one of these That's how it's probably a good idea. Smart. Well, what can we help you with bro? Well, if you if you don't mind like I'd like to maybe give you a little synopsis of Like my family's business in my situation and then read the questions. give you a little synopsis of like my family's business and my situation and then read the questions so you got a little understanding. So we've been in business for 15 years. We've got a car dealership right outside of Raleigh,

North Carolina that my dad started with like a motorcycle and a tractor out of his garage. Sold those, bought his first car, sold that car, bought two more. Now we've got two locations with 150 units over the last 15 years. He's built a pretty successful business in our area that our community trusts and we do things the right way as you should. The question that I've got relates to the culture of our business. So he, I'll just read it to you. So my question was how can I shift the culture of a small

family business when the majority of the employees are old established hires are not only lazy but can be active cancers within the company. My dad has made all of these hires and now it's kind of stepped away from the day to day as more hands off in the company. Okay, well what's your role in the company? So I run, so we have two, three locations. I run one of the core lots. And I have, I've like kind of revamped all of my employees and

established like my own culture within my store. The other two locations are all hires that have really been with them since day one and the majority of them are great but there are a couple that I think you know he obviously wants to see the good in his people that he hired and doesn't see how they behave on the day to day. So we've got some, you know, just some bad apples in the group that know that since they were hired by him, almost have like the hidden immunity idol and there's nothing that I can really do to manage those employees

because they know that he hired them and I can't fire them. Okay, and those employees work inside your store? No, no, I've got, I don't have any of the old employees at my location, but so we have like an auto shop that all of our cars go through. So we were in a detailed shop at the other store. So we work closely with all locations. But my store independently does not have any of the old establish hires. And how's your store perform next to the other stores?

Great. I mean, they have about three to four times the inventory that I do. And I hang right with them every month in terms of sales so they have four times the product three to four times a product and I typically you know and maybe a small percentage behind what they sell okay with maybe more than half less than happy inventory okay all right so is your dad planning on like like getting completely out to where you're gonna be able to run things at any time soon See that that's where it's weird is like he every week like he's gone four or five days a week

When he stops into the store, it's only for maybe 10 or 15 minutes Okay, but he's very adamant about keeping his his people. Why do you think that is? Why do you think that is? Why do you think that is? Well, yeah. So he's got a very good heart. Right. Um, and, and his people are loyal to him. Yep.

Um, and, but I've heard you say time and time again, you know, just because you show up for work, you may be loyal in terms of like being on time and doing what you, but they're just, they just do what they're supposed to do. Um, as an employee, um, but they're just, they just do what they're supposed to do as an employee. But they are loyal, right? They've been with them for 10 or 12 years. But since he stepped away from the company, like I don't think that.

How old are these people? Probably like late 40s early 50s, okay, and what is your Ideal outcome for what are you are you trying to grow the company trying to open up more stores? What are you what are you trying to do? Yeah, so right now We're just kind of coasting with what we've got We've got a lot of room to grow We could probably double our inventory between the two stores on the current locations

But I think the 10-year plan would be you know open a second or third or fourth retail location And grow outwards in that in that manner, okay? All right, man. So here's the deal. Your dad is loyal to these people because they helped him build what he has. Okay. And this is a common trait.

I have a number of people that have helped me grow my companies that I would do literally anything for and Some of them are still here and some of them aren't And there if you're a good person Like you say your dad is I you know when I ask you that question. I was pretty sure what the answer was gonna be you know you feel a very deep sense of gratitude and You tend to give sometimes passes to people that you wouldn't in other in other situations and how I would address this issue okay because here's the truth you already know what's got to happen there's only

two things that can happen here one they can get on board two they can get the fuck out all right and they're probably not gonna get on board at 50 years old. I just gotta be real. They've already accepted their lifestyle. They've already like, they've, you know, most people at 50 are not ambitious. They've decided, hey man, this is just what my life's gonna be.

And so to get those people to, to execute at a higher level than what they've been used to is probably it's going to be very difficult probably. Now there's going to be exceptions right but probably not okay so the other thing so the other situation is you know okay you got to get rid of them your dad doesn't want to get rid of them because they're 50 years old and he's thinking like well What are they gonna do? It's gonna fuck them up. So when is that what needs to happen here? Before the culture even gets addressed you have to have a conversation with your dad. Okay, and you have to say hey look dad I know that you built this

business. It's you what you've done is amazing. I want to take the business to the next level so that I can be proud of what I've done with my life. I don't want to just sit here in the store and run a store. I want to take what you've done and I want to take it to the next level, which I'm sure at one point in time is what you also wanted. And then I would say, I would say, look at my grandkids. I'm trying to provide or look at your grandkids. I'm trying to provide the best opportunity for them.

And the reason you're going to say it like that is because you want him to expand his thinking outside of just himself or you. Okay. And if you say, Hey, I'm trying to set something up for them that he's going to see that differently. All right. So you have this conversation with them and you say, look, there's only so much I can do with Steve and Larry and Bob. Okay. They're fucking up everything that I got going on. They can, you have to talk to them. They can either work and get on board with me

or we're gonna have to get rid of them because it's gonna hurt our family, man. And you have to have a real conversation with him. And you've gotta say like, hey, dad, I know you have a good heart and I know you care about these people, but you care about those grandkids more than you care about those people, all right?

And you gotta start putting pressure on them to understand that, that like this is bigger than him and it is, this isn't, this isn't manipulation. This is just a, like a negotiation to get him to realize like, Hey man, cause he's probably not realizing it. He's probably thinking like, Oh, everything's good. I got to, you know, I can go to fishing. I can go do my thing and everything's fine. But what he, what he doesn't realize, like you said, is what goes on when he's not there. All right. So that conversation has to happen and it has to happen in a real serious way. Like, Hey, like, Hey dad, can you, can we get together? Like, or can we meet here? And I need to talk to you about something that's real important,

I just don't wanna bring it up casually. Like set an official meeting with him so that there's weight to the conversation, all right? And then, then we can start addressing the culture, okay? Because until you get the cancer out of your, you're correct in your assessment. Until you get the cancer out of your company, you can't get people aligned because,

and I'm gonna explain this, you already know this, but I'm gonna explain this for the listeners. When Hunter tries to change the culture, what's happening here is he's being undermined by people who have been there longer, who are older than him, who know the way it really is This is how we've always done it and so hunters walking in the room saying hey guys This is what I want to do. This is what we want to do

This is this and the minute he walks out of the room. He's getting undermined by these people who Truly don't give a fuck and and and we might sit here and say oh they they really do care no they don't because if they really cared they get on board with them if they really cared they would do what is going to be best for the company and if they were really loyal to your dad bro they would work their fucking asses off and gratitude for the opportunity that they've been provided that That's the truth. Okay. So this, this guilt, this guilt that your dad has is wrong. It's misplaced. Okay. If they were loyal, they would fucking be, they would be doing everything they can to grow that business because it

would also serve them to grow it as well. But like I said, they're 50 years old. They've accepted where they are. They're ambitious. They don't want to work any harder and Every place has people like that, but the minute they start undermining in the minute they start sabotage. They got to go bro They got to go so Yeah, so you know that's that has to be addressed before we address the culture All right. Now once you get all that addressed, there is some formalization that you can do inside your company and do, listen,

culture is a, that's a week-long boot camp, okay? And I actually am gonna start doing something like that soon. But in the short of time we have, what you have to do, dude do is you have to set some standards And you have I'll give you a couple pieces of what the what this will take to fix it All right one you got to define what the vision is. All right. What's the vision of what you're trying to do? Once you define that you have to make the vision work for them Okay, they have to understand

What are they gonna get out of the vision? They have to believe that they can get it out of that vision and and so you have to set basically a Very clear goal for what they are going to get out of growing the company Number two you got to develop a really a real mission statement, not some bullshit that you put on the wall that says we we hear it you know at Hunter car dealership we stand for integrity. No, I'm not talking about that. I'm talking about some real shit that you guys live by. All right, then three, you have to set core values for the company.

And these core values, you could pick like six to 10 of them. And these have to become the guide rails for how you audit your performance, your decision. And you have to teach your employees to audit themselves against those same values. Meaning, if the value says, accept responsibility, or go the extra mile, they should be able to look at that list and say, am I doing that? Am I going the extra mile?

Am I taking responsibility for the things that go wrong? And use that and teach them as a framework how to stay within that guide rail. And the third part or the fourth part here is going to be Speak in that language meaning When you make a correction when you have to you know Let's say have a meeting with someone or talk to them about something or you're making a correction about something You're gonna want instead of saying hey that was wrong. Don't do that again. You're gonna say, hey, what core value do you think that violates here? And you make them go up and down and tell you, and then you say, okay, what do you think you

should have done? And you make them go up and down and tell you, all right? And you start communicating and correcting along these core values. And I guess the sixth thing, fuck, I don't know, how many numbers is that? five or six? Whatever the next thing is you need to hire and fire by those core values So if you have and you've already figured this part out if you have people that aren't a fit They got to go no matter what it doesn't matter how good they sell. It doesn't matter what it doesn't matter They have to fucking go because those people will always poison the culture. So Those are some quick things that you can do dude. And oh and here's another one

Instead of making do you guys have like awards and shit that you do? Yeah, yeah, we've got some like bonus programs and what are they and what are they based upon how much you sell It just depends on the position, but yeah, okay. We it's based off sales. Yeah. All right. So take, take that metric, having it based off sales and make your awards based on the core values. Okay. Meaning, you know, like who, who did, who had the coolest go the extra mile story for the dealership who had the, you

know, like start making the rewards based around the value system that you that you have inside your company and That will correct the behavior because they won't because like dude as you know as a salesperson You know sales at the cost of anything is not actually a good way to run your business because It feels salesy and people don't come back and then you get a bad reputation The cost of anything is not actually a good way to run your business because it feels salesy and people don't come back and then you get a bad reputation. So overselling is probably one of the worst things you could do in any business.

So you want to shift the idea from selling to actually serving and helping through these core values. And when you do that, bro, you end up in a situation where people are providing the best possible outcome for your customers because ultimately the best marketing that you have, and I don't know anything about your business, but it's word of mouth. They're gonna say, hey, I went down to fucking,

I went down to Hunter, the guys were awesome, I would never go anywhere else. I'm only going to Hunter. Yes, and that's not the- Yeah, we've got, I mean, in the community, we've got, I mean, on Google else. I'm only going to hunt. Yes. And that's not the guy. I mean, in the community we've got, I mean, on Google, we've got like a 4.9 star. I mean, we probably over 50% of our business from word of mouth. Yeah.

Um, I get, if you mind if I ask you a quick follow up. Yeah. So because I'm not, let's say you have two options to deal with the cancer, right? You can, if you can cut it out immediately, which is not an option for me, I'm kind of left as acting as almost like a chemo, right? And so these people have been left kind of put on my plate where I have to deal with them, but throwing them out, cutting them out is not an option. So how can I deal with these people and almost like how can I make these people more effective

when they're not my hires, they don't listen to what I say and they know that they've found like an immunity where there's nothing that I can do per se, right? Like there's no respect for me because- You wanna know the truth? Hold on, you wanna know the truth? You fucking can't, can't do it. You can't do it, you'll lose.

So it's either get rid of them or you're gonna lose. That's it's either get rid of them, or you're gonna lose. That's it. Or get rid of them, you're gonna stay where you're at. So that's why I said you need to talk to your dad. You're gonna have to have a confrontational discussion with your dad. Because I've been doing this for 26 years. I'm probably one of the biggest experts in the world on culture. And I can promise you, I couldn't do what you're asking for you to do. There's no other way. I couldn't fucking do it. We've we've this has been a discussion for who knows probably last couple years and I've been sending the episodes to show him hey look what he said the cancer you got to get rid of it and so my sharing the show and not being a ho has been really sending these episodes to him to say look

man this guy's still you you know, astronomical thing. He's not just making it up. And there's no example where the cancer stays in the business. It can't happen. There's only two options. They can either get on board and respect your father who gave them a career and work at the standard

that needs to be done or they have to go and that's it and and and dude this undermining shit And okay, if you're saying oh, well, I need to make it better right away Look, dude. I know how I would handle it like but I probably can't say it on there. Okay real talk Yeah, like real talk dude, like you're not gonna fucking undermine me now when I'm paying your motherfucking bills. It's not happening, bro. So That's total disrespect total disrespect so at a bare minimum That has to stop but it's still not gonna fix what you're trying to fix if you want to fix a little bit today I'd go sit down with them. I say man

I get you've been here for 55 years whatever the fuck they've been here and I'd say I I get that and I get that how old are you? 26 I get that I'm only 26 and you think I'm like some young dude doesn't know shit But I'm gonna tell you right now between me and you I'm gonna get my fucking way And if you fuck the minute I get it if you don't fucking stop what you're doing You're gonna be the fucking out of here and I'd fucking tell that right to their fucking face. I pull them outside I'd say hey, let me talk to you for a second and I'd have a real sir. That's exactly what I would say I'd say hey look here Bob. I know you're 50 years old

You don't give a fuck about your life, but you see those kids over there I give a fuck about them and my dad gave you a fucking opportunity to Build a career to do these things and you're every time I walk out of the meeting you're telling these guys this and this and this That's gonna fucking stop because there's gonna be a day real soon where I'm running shit And you're not gonna have a fucking job, and I would make that really clear dude And if they you know that I would say just like that. That'll get you a little bit of time. That'll buy you some time. Yeah, it won't fix it.

Right. Yeah, probably need to sit down as a company, right, and address the issues. No. With all of us together in the room. I mean, yeah, I would do. Yeah, after we discuss and private get on the same page. That's that's passive, but see. After we discuss in private, get on the same page. That's passive, bro, okay? First of all, you can't hold the whole company accountable for the actions of a few, because the ones that are really trying hard

will be discouraged by that. They'll say, fuck dude, Hunter's not seeing what, like all the shit I do, like they don't even appreciate it. So it has to be in private, right? Okay, bro. I'll come do it. Fuck those guys Sounds like a plan dude, listen do it. Otherwise you're gonna be stuck in the same system forever And dude, you're gonna be failing your own family, bro Fuck those guys, OK?

If they don't want to get on board and your dad feels bad, you need to get your dad to understand they're not respecting what he's what he's done for them. Right. That's right. Yeah, well, that's what I'll do. First thing tomorrow morning. All right, brother. Wasn't that a movie with my family right now?

Yeah, do it now. But no, I get it. But listen, man, I'm listen now, but no I get it but listen man. I'm listen You will be glad you did this it will change it will get you in a position where you can grow and you can do your Thing and it'll probably happen a lot faster than ten years, dude right, so Alright, bro. Sounds good, man. Well, thank you guys. I appreciate it. You're welcome, Hunter. See you, bro. Alright, yep. Have a good one. Bye. Yeah. That's a hard convo to have, man. It is if you never had it.

Yeah. That's gotta be fun. It is if you never had it. Listen, man. That's real shit. Those guys aren't respecting his dad for what they did for him. And now they're sandbagging this guy, you know, and his family and what he's trying to do because he's only 26 and they don't want to listen to him. He's out here trying to build a career. You know, the truth of the matter is,

if his dad won't fucking allow him to do that, he should go do his own thing. Because he's always going to be handicapped by his dad's inability to recognize what is true. You know what I'm saying? And then his dad has to fucking see like, man, I'm hurting my own family by keeping these guys here. And if he does have a heart,

he's gonna see that and he'll get a lot. Maybe, I mean, maybe. I understand how his dad feels, bro. But listen, there's a time when loyalty expires. There's an expiration to loyalty. It does not last forever. Okay. It ain't just this trade off.

Yes. Yeah, right, right. Fuck, man. I was thinking too, but even just on the cancer conversation, bro, even having the conversation, yeah, they might get in line for a little bit. Yeah, it's a band aid. For a little bit.

Listen, man, at 50 years old, you are who the fuck you are. You know what I'm saying? Yeah, man. Fuck. Well, guys, Andy, that was three. All right. All right guys. Well, uh Let's get out there. Let's have a good week and we'll see you tomorrow Sleeping on the floor now my jury box froze fuck a boat fuck a stove counted millions in the cold Bad bitch booted swole got up on bankroll Can't fold, just a note, headshot, case closed