REAL AF with Andy Frisella - 889. Q&AF: Loyal But Stuck, Ethical Dilemma & Dealing With Bitter Coworkers

Episode Date: June 2, 2025

On today’s episode, Andy answers live call-in questions on how to navigate the situation when you have a leadership role but don’t have full authority to make critical changes, how to stay ethical... when trying to earn money, and how to handle spiteful coworkers when you outperform them at your job.

Transcript
Discussion (0)
Starting point is 00:00:00 What is up guys, it's Andy Fercello and this is the show for the realest, say goodbye to the lies, the fakeness and delusions of modern society, and welcome to motherfucking reality. Guys, today we have Q&AF. That's where you submit the questions, and we give you the answers. Now you can submit your questions a couple different ways. First way is, guys, email these questions into askandy at andyfasola.com.
Starting point is 00:00:42 Or you go on YouTube on the Q&AF episodes episodes go down in the link right underneath the video click that link and you could submit your question there to be a caller on the show or you just leave your question in the comments and we'll choose some from there as well other times throughout the week we're gonna have other types of shows tomorrow we're gonna have CTI that stands for cruise the Internet Cruise the internet is where we take topics going on in the world We put them on the screen we laugh about or make fun of them We talk about what's really going on we speculate on what's really going on And then we talk about how we the people have to solve these problems going on in the world other times
Starting point is 00:01:18 We're gonna have real talk real talk is just five to twenty minutes of me giving you some real talk And then we have 75 Hard Verses. 75 Hard Verses is where someone who's completed the 75 Hard Program comes on the show. They talk about how their life sucked and how it doesn't suck now because they did the 75 Hard Program. If you are unfamiliar with 75 Hard,
Starting point is 00:01:39 it is the initial phase of the Live Hard Program, which can be found for free at episode 208 on the audio feed. Again, that's 208, audio feed only. There's a book available on my website called The Book on Mental Toughness. It includes the entire program, plus a whole bunch of other stuff on mental toughness,
Starting point is 00:01:59 basically a whole new book on mental toughness. You can get that. It's not free, but it is very in depth and people love it. We're usually out of it. But I think we have some right now. So, what else? Oh, we got a fee. The fee is very simple.
Starting point is 00:02:16 If the show makes you laugh, it makes you think. If it gives you a new perspective, if it helps you, which it will, do us a favor and share the show. We don't run ads on the show. We don't try to monetize the show and make it this big thing. I'm a successful entrepreneur. I finance the show myself. I don't wanna be told what I can or can't say.
Starting point is 00:02:36 So all I ask from you guys is that you help us share the show, all right? So don't be a ho. Sure, sure. All right, what's up? Top of the morning to you? Yeah, good morning. How's it going? Good. Yeah got a big week this week big week summer smash laying out some stuff Mm-hmm our first live show ever first live show first live show ever
Starting point is 00:02:58 Yeah live like with a live cry with a live studio audience. Yeah, that is Friday At 1 at 1 p.m. Yeah Friday at 1 here at HQ. Mm-hmm the first live relay of This will be sick. It is gonna be awesome. I can't wait till we start our tour. Yeah, you know saying our tour What was the week for cuz I'm people don't know the intricacies of the tour. Oh gotcha. Yeah There's a secret thing of the tour. Oh, gotcha. Yeah. Of a tour. There's a secret thing about the tour that you don't know. Yeah, man. No, I'm excited though. It's gonna be cool. Bro, I think it's gonna kick ass. I think so too. Yeah. Yeah, I think so too. I love doing the crowd shit. We should open up with like some like some like two minutes of stand-up. I think we should open up with like two minutes of just blatant racism. Listen, I think that's unavoidable.
Starting point is 00:03:45 Sold. Yeah. According to the Internet, I'll be since we are the farthest right and the most miss. Yeah, I still love that. That's great. I love that we were ranked number one as opposed to them. That means we're the best. I love it. I love it. Now, it's gonna be great. You missed this You should go back and listen to last week's CTI the first one last week, which was Wednesday's show
Starting point is 00:04:12 Go check that out. We talked about how We're basically number one podcast in the world Yeah, man seconds out I mean, yeah, yeah Alex Jones right behind us, you know, that's right I mean, I you know, Alex Jones right behind us, you know what I'm saying? That's right. I mean, I, you know, I don't, I don't know if I can agree with that, but. Yeah, no, it's crazy, man. But yeah, no, man.
Starting point is 00:04:32 They love us over there. It's gonna be a good week. It's gonna be a good week. So we gotta get us started off with some heat. Some heat. And some fire. Heat. Where there's smoke. There's heat and fire. There's friction.
Starting point is 00:04:43 Yes. Chafing No lotion Let's get into it man, I got some good ones for you guys DJ keeps Johnson & Johnson, you know, that's his company Yeah, yeah, he's sponsored by them. They're my dad. He's their best customer. They're your dad My two dads I Like to dance Let's get Monday going to a good to we got a still calling first let's get a Adriana on the line
Starting point is 00:05:16 Adriana let's do it Hello Adriana Hi, hi, how you doing is DJ, what's going on? Not much, just finishing up a meeting. How are y'all? Oh, sweet, we're doing sick. Man, I got a handy here. Adriana, hello, how are you? Fabulous, thank you so much for asking. All right, is this a good time?
Starting point is 00:05:38 Oh yeah, absolutely. How did the meeting go? Was the meeting good? DJ? Hello? Yeah, absolutely how did the meeting go meeting good DJ hmm. Hello. Yeah. Hey, no, I said, how did the meeting go? Well, there's a reason why I asked the question I did today, okay Well, let's do it. Let's get into it. What you got So I just kind of wanted to see at what point
Starting point is 00:06:09 do you stop coring into something, especially when it won't receive what I bring to the team. The team sees me as a leader, but I'm not empowered to lead by the owner. I believe in the mission. I'm a manager. I have attempted to put a lot of things in place, but I'm trying to add a crossroads of, you know, when is enough enough? You know, do I stop being underused here and grow where my value is honored?
Starting point is 00:06:58 Or even I'm on a crossroad of opening up my own business? Okay, well, let me ask you this. When you say you're not empowered by the leadership to lead, what do you mean by that? Because you also said you're a manager. So I'm confused on what you're saying there. Absolutely. So I was hired as the manager.
Starting point is 00:07:26 Background, I've had 10 years of running hotels and switched career paths. And got into wellness and health. And I understood from the initial interview I understood from the initial interview that me coming into this team was to help build, create SOPs, and help grow the business. But as I've come into the company again, I had moved away for a few months and then moved back because I moved out of state but I was still always helping. And when I came back we're hitting our two-year anniversary this week and there's still no use of SOPs.
Starting point is 00:08:24 and there's still no use of SOPs. There's no contracts even for us as employees. And there's just been multiple conversations about trying to create a background for the business so we can be successful. Have you had these discussions with your leadership? Yes, it's one owner. She's the doctor. On my third conversation.
Starting point is 00:08:56 And how do those conversations typically go? They are typically very positive, but no follow through. Okay. Now, when you say no follow through, is it possible that she's waiting for you to follow through? I have presented all documents and followed up on my end. What are you waiting for her to do is what I'm trying to understand.
Starting point is 00:09:32 Yeah, absolutely. The best way for me to put it is that though I'm the manager, she won't allow me to roll anything out. So she's saying no, don't do this, or she's saying wait, or what is she? Like micromanaging? Yeah, I'm trying to understand where the block is.
Starting point is 00:09:59 Like, cause dude, a lot of times in leadership, like for example, let's say somebody would bring me a plan of how to do something. Well, I'm not going to do it. Like that's their job to do it. So I don't know if the situation is she's telling you no, or she's looking for you to take initiative to develop on your own? I'm trying to figure out where the block is. Absolutely. So what our meeting today, any of the initiatives that I put forward and
Starting point is 00:10:41 have been attempting to understand, I was told that she was not comfortable doing that until end of year, maybe next year, when we hit our three year. Well, but who's- But with that being said. So you have an intermediary between you and her? Is that correct? No, it's me directly to her. So she's telling
Starting point is 00:11:08 you I want to wait till the end of the year? Yeah. Is she giving you a reason why? She says that it is too busy to put any of the processes in place. Is that true? It's definitely very busy, but I don't believe we can grow unless we have these processes in play. So when you have these discussions, do you push back on her and say, hey, listen, if we put these in, I think we can grow faster? Yes. And what she said. Today the line has been,
Starting point is 00:11:55 just then I wanna put a playbook in place for the office, but use your best judgment, if your decision. But then she does not support it. Well, do you think that it's going to work? Yeah. Well, then go do it. And then you already have you already have one foot out anyway.
Starting point is 00:12:23 You're already thinking about other things. At worst case scenario, you go do it and it doesn't work and you get to learn a lesson on her behalf. Like you're not gonna, you don't lose. You know, first of all, let me say this. I don't think she's leading properly, but I also don't think you're doing your job properly. All right, I think there's both people at fault here.
Starting point is 00:12:48 One, she's not communicating or supporting or standing up and saying, this is why we can't do this. She's not giving you clarity, which is causing you to have frustration and resentment and bitterment, and question, should I even be here or not? On the other hand, I can see it from her point of view, which is she may be thinking, well, we're too busy
Starting point is 00:13:13 and dude, there could be financial issues that she doesn't wanna disclose to you. It could be a re, I don't know these things, okay? But I can tell you this, there's been a lot of times in my business where people wanted to do things that were good ideas. And I said, Hey man, we got to wait and they didn't understand why. And the real reason why was because we had too much money out at the time and we had to, we had to, you know, be careful about making any investments in, in things. And so there could be my point in saying that is there could
Starting point is 00:13:43 be some hidden reasons that she's not willing to disclose that could be, my point in saying that is there could be some hidden reasons that she's not willing to disclose that could be causing hesitation. So my advice here is, okay, you asked in the beginning about maybe going somewhere else or maybe going and starting your own business. So if that's how you truly feel, then what do you have to lose by doing it and trying to
Starting point is 00:14:06 do it? And by the way, I'm not saying doing it so it fails. I'm saying doing it the absolute best that you can to try and win. Because at the end of the day, if it doesn't work, you're going to learn something and that you'll be able to take that with you. And if you take that to a new passion or or a new career, or a new company, you'll have that lesson in place. But it sounds like you're pretty confident
Starting point is 00:14:31 that it's gonna work. So it could be a really good opportunity for you to gain her complete trust, and then end up in a position where you truly do feel fulfilled, and respected and appreciated. And I gotta be honest with you, okay? There's been, I could think of a lot of, every single one of my main leaders that we have here in our company, every one of them, this situation happened along the way at one point
Starting point is 00:15:01 in time. They had an idea. I didn't like the idea. I gave them the opportunity to execute the idea. The idea worked. And then I started trusting them more to have more responsibility. So depending on how seasoned this woman is as your leader, she probably has a lesson to learn about that as well because we as entrepreneurs tend to think sometimes that we're the only ones capable of doing things and we have to see someone do something to really learn to trust them. So what I actually think is here for you is,
Starting point is 00:15:40 I think it's a tremendous opportunity. I think it's tremendous opportunity for you to step up, for you to make some changes, for you to make the company more profitable, to earn trust, earn respect, be seen for what you actually are and what you actually do bring to the table. And by the way, I'm sure you moving away for a while
Starting point is 00:16:00 has affected this. It's the ability for you to make that up too. So I think this is a tremendous opportunity for you. If you do it well, if you don't do it well, I still think it's a tremendous opportunity because you're going to learn a lesson that you're going to take with you and it's not going to personally cost you anything because otherwise you'd have to learn that lesson in your own business, and that would be expensive. So my recommendation is, hey,
Starting point is 00:16:32 sometimes leadership has to be taken, not given, all right? So it's, you know, every one of my great leaders, of our great leaders here, and really any of the companies that we own, they took the leadership. They didn't wait to get it, they took it. And I think that's one of the biggest disconnects between executive owners, operators,
Starting point is 00:16:58 and employees trying to work their way up. A lot of employees have good ideas and good plans and they're afraid to bring them up. Well, and then they get mad that you don't value them for what they bring. Well, how the fuck can I value someone when I don't even know what the fuck they think in their head? So number one, they have to learn to bring those things
Starting point is 00:17:20 to the leadership. Number two, the leadership, if they've been in it long enough, may have seen this before. They may have said, hey, we tried that back in 2017, we got our asses kicked, so if this was gonna work, it would have to be different than that. And then you might have to go back and redo it. And because that person wasn't there in 2017,
Starting point is 00:17:41 they might take that personally. That's not a personal thing. Then there could also be a situation where the employee has a good idea and just does it without asking anything. And that's also bad because like I said, if they go back and change something without informing the leadership,
Starting point is 00:18:00 they run the risk of stepping on a landmine that we've already stepped on before. So there's a way to do this. And the way to do it is exactly how you're doing it minus the taking initiative, okay, so You came up with a plan You didn't just put it in you went to the owner. You said hey, this is what I think we should do She seems like she's indecisive about whether or not she wants to do it. You feel that you're very confident, which is what she hired you to do.
Starting point is 00:18:31 She hired you to make the business better. You feel very confident. So your job is to make these changes and I would, you know, do what you need to do. And yes, there's some risks to it, but is there really, because you're going to learn either way and that's, that's kind of, that's where I'm sitting on it. What do you think? I completely agree. I think my biggest problem is as her, the owner, I didn't want to
Starting point is 00:19:04 completely overstep boundaries. But I know that for her, she has had no leadership experience prior opening this business and being the doctor. Well then she probably doesn't trust anybody to do anything. Yeah. And you're gonna have to show her that, listen, here's what's gonna happen. If you don't show her that you could do this, that company will never grow or expand
Starting point is 00:19:35 because she'll never trust anybody. And you'll rot away in that career. So here's your options. Stay where you are and rot. Do what you think is the best. And the company grows or you do nothing and you waste away in a company because the ownership doesn't know how to allow people to lead.
Starting point is 00:19:54 They don't know how to delegate. I'm just thinking about it from this aspect too. I think the intention matters a lot. If you're truly trying to do something that you truly believe is going to help, you can't really go wrong with that. I mean, you can if you're stupid trying to do something that you truly believe is gonna help you can't really go wrong with that I mean you can if you're stupid, right? Right, okay, right, but she's got she has a lot of experience She knows she's she's made the plan. She's presented the plan. The owner said hey not right now and
Starting point is 00:20:20 Then she said today. Hey Well, you do what you want But I don't necessarily think we should do it right now. And that's the owner's way of having an out if it goes wrong and she can hold Adriana accountable. Okay, so. Told you this wouldn't work. That's right.
Starting point is 00:20:36 So Adriana's job is to go make it fucking work and make the owner kind of have to eat a little crow so that Adriana gets the trust and the respect. And I bet after that, I know after that, the tone will change and the dynamic will change between the owner and Adriana. And then she'll be free to do her job. So this could be your chance to get what you want
Starting point is 00:21:00 and what you wanted out of this the whole time. Yeah. So I could tell you're sad and frustrated, but listen, man, you got nothing to lose at this point because you're already miserable. You're already thinking about doing other shit. You're already pissed off. They don't listen to you. Sometimes you just got to do the shit and show them. You know what I mean? Yeah. Like I've had a number of guys who, in my company that got promoted,
Starting point is 00:21:27 that I was like, dude, why would you promote that guy? And then, you know what? They turned out to be awesome. You see what I'm saying? Yeah. I mean. You had to eat the crow. Well, I mean, I don't have a problem with that.
Starting point is 00:21:40 Cause like, dude, I'm not trying to be right. I'm trying to win. Trying to win, bro. So, you know, I can only see you know remember the owners that they can't see the fucking front lines man like that's like the general saying they can see the front line you can't see the front line you don't know what's actually going on in the trenches you have to learn to listen to those people and you have to be able to determine who's full of shit because some guys and some girls will just tell you shit
Starting point is 00:22:10 so their job gets easier, but you have to learn who the people you could trust are. And this is a great opportunity for Adriana to earn the trust of her ownership by going out, doing something, doing it well, making sure it works, and then that will not just teach the owner, that will allow the business to scale, which will benefit all the employees.
Starting point is 00:22:35 So, love it. Yeah, that's what I think. Can you do it? Yeah, I definitely can. Alright. You got nothing to lose. You got nothing to lose. No, I don't.
Starting point is 00:22:57 Alright, well let's go do it. No, honestly, I'm about to go back into the room and get things going. Alright, good. Love right, good. Good. Well, appreciate you for calling in as you appreciate it. No, I appreciate you guys on a little back end. I've on 75 hard for the second time and I've lost 100 pounds. And I just appreciate everything that you guys do.
Starting point is 00:23:21 Thank you so much. That's that's that's why we do it. It's amazing. That is that is that is guys do. Thank you so much. That's why we do it. It's amazing. That is awesome news. Congratulations on that. No, I just greatly appreciate you listen to you every week, religiously. Thank you so much. Go out there.
Starting point is 00:23:39 Thank you for your time, guys. If you, listen, do what you know how to do, do it the best you can, earn her trust, it'll change your whole life, it'll change her life, it'll change the employee's lives. Yeah. You actually have a duty to do it. Yes, I do.
Starting point is 00:23:57 All right, let's go do it. Let us know how it works out. Of course, thank you guys so much. All right, thank you. That's awesome. Yeah, you. That's awesome. Yeah, man. That's awesome. You know, I was thinking too, like one of the other reasons,
Starting point is 00:24:09 and this may not be this situation, but are there people, are there owner operators, decision makers, entrepreneurs who are simply just afraid to grow from where they are? Like they're cool where they are and like growth I guess can scare them. Is that a thing? Yeah, but it's not, yes, but it doesn't work in real life. Okay, like because it betrays the reality of the market.
Starting point is 00:24:40 The reality of the market is it's always moving forward. Okay, so you're moving forward. Okay, and You decide I like it right here. This is cool. But the market continues to move forward people are innovating They're trying harder. They're getting aggressive. They want to grow Eventually, they they swallow you up. So they're in business you there is no coast and they swallow you up. So in business, there is no coast. And that's what kills people, man. They think that they get to a certain level and everything will just be all right.
Starting point is 00:25:13 It's not how it works, man. Very rarely does that work, and it certainly doesn't work long-term. It might work for a year, it might work for two years, but it's not gonna work that long. And we see this in usually multi-generational businesses where the dad or the mom who owned the business worked very hard to grow it.
Starting point is 00:25:35 The kids come in and they look around and they're like, well, fuck, dude, I'm rich. It's cool. Yeah, I got this business. And they don't do shit and they don't try to get aggressive and they're going to the lake on Thursday And coming back on Monday and you know walking around the office Acting like they're a big deal when all the other people are doing carrying all the fucking water, bro
Starting point is 00:25:55 So and then those companies lose like business is the most competitive fucking sport on the planet It is way more competitive than any other physical sport. It is the consequences are way higher because we're not talking about winning a game. We're talking about people's fucking lives. Can they eat or can they not eat? Can they go to the store or can they not go to the store? Can they have a pay their rent or can they not pay their rent? store or can they not go to the store? Can they have a pay their rent or can they not pay their rent? Those are much higher consequences than winning a football game. And so to think that it's not the most competitive thing, it is the most competitive thing. And if you think that you're going to come into the game and run your game half-ass, you're gonna get fucking eaten up, dude.
Starting point is 00:26:45 So, yes, there's owners that do that, but it never works. It is a common thing. You know, like they say, like, like. More common than you think it is. No, here's what they say. You see this on the internet too, bro. Like they say shit like, well,
Starting point is 00:27:03 I don't wanna make any more money than I make right now but and that's fine okay don't pay yourself anymore but you better go to work every day and fucking work your ass off to keep your business going you see what I'm saying I don't necessarily need to make any more money okay I get that I'm not saying everybody has to be fucking Warren Buffett Nobody not everybody wants to drive a fucking Ferrari or a Bugatti or fucking whatever man. Not everybody wants to live in a Big ass house. I totally get it But the game is still the same, you know saying like you better show up and you better be ready to go to battle Every day and people will say I hate when people use the term war and battle and business.
Starting point is 00:27:47 Well, fuck, have you ever done it? You know what I'm saying? Like it's pretty fucking brutal, bro. I don't know of a better analogy, you know, like you're gonna live or die because of it. You're either gonna fucking survive or you're gonna fucking starve. It takes everything you got,
Starting point is 00:28:01 100% of your focus all the time. And yeah, while it may not kill you today It'll probably eventually kill you I mean that's the truth so I just you know I think people have big misconceptions about what business is really about and Yeah, man, it's it's it's it's fucking hard and you better be showing up every day I think a lot. I think a lot of people fuck this up to a lot of owners because They think only really about themselves. Like if you want to know if an owner gives a fuck about their team Pay attention to how much they're actually in the office and how much they actually do
Starting point is 00:28:43 Do they walk around and and know their names and ask how they're doing and find shit out about them? Do they know like anything about their people? Do they are they there or they trying to win? You know what I'm saying? Like I Don't know if it were me and I didn't own businesses I would certainly want to work for someone that gave a fuck and and dude You know the ones that don't, and usually end up losing longterm. And you know why they end up losing longterm? Because eventually they can't find anybody that's competent to work for them
Starting point is 00:29:14 because all the good talent and all the good skills wants to work for a team that's actually trying to do some shit. Like, dude, the, the idea that a lot of owners of businesses have that they wanna attract the best talent, but also not like aggressively have a big mission to accomplish is a flawed idea. Because do you think that people that work, that are the best, do you think that they just wanna show up
Starting point is 00:29:42 and go through the motions? That's not how they think. They think like dude. I want to you know. I want to do something great I want to I want to build something awesome. I want to be a part of a winning team I don't want to be a part of some Shlub half-ass organization that gets excited because it's Karen's fucking birthday No one fucking wants that. No one wants that show. Pizza party. Yeah.
Starting point is 00:30:08 Your pizza party. They were like no one. I mean, pizza parties are cool. But I mean, just saying, like when you work at a company where the idea of company culture is a fucking pizza party, you know, like that's the wrong place, bro. And, you know, like that's only going to become bro. And you know, like that's only gonna become more important with the technology changes that are happening
Starting point is 00:30:29 because there's gonna be a lot of people that won't have jobs and there's gonna be a lot of people who are really good that are looking for places to build. And so I think there's gonna be a big sort of revolution in all business and I feel really good about where we're at because we've been doing this shit the whole time. That's real, man. I love it, man.
Starting point is 00:30:50 Guys, let's get to our next question. We got it right in here. Let's get to question number two. Andy, where do you draw the line when it comes to being ethical and wanting to make money? The fuck are you talking about? We're gonna get into it. comes to being ethical and wanting to make money. What the fuck are you talking about? Well, we're gonna get into it.
Starting point is 00:31:07 I don't need to fucking hear the rest of the question. There's only one way to make money long term. It's by solving motherfuckers' problems, OK? What's unethical about solving someone's actual problems? If you are in a business that sells something that doesn't actually solve their problem, you should look for something else to do because eventually people will figure it out. They have the ability to go on the internet and say, fuck those guys. They didn't help me. They didn't provide a service. They showed up late. They charged
Starting point is 00:31:39 me too much. They bullshitted me. And then what happens after not a long time is that they go away. So you have to understand, and this is the truth, and a lot of people will always argue this because they don't understand really anything about how this works. You are paid in proportion to the value that you deliver. And the value that you deliver has to be real. You have to solve their fucking problem. Whatever it is, if it's a plumber, you gotta fix the fucking leak real well. And then I would recommend maybe taking care
Starting point is 00:32:12 of one or two other things that you see need to be fixed. So you can go and say, hey man, I fixed the leak. Oh, by the way, I noticed this was squeaking. I took care of that. I did this, I took care of that. And you know what? I did it for free, no big deal. Anytime you need something to call me, I'll come take care of that. And you know what? I did it for free, no big deal. Anytime you need something to call me,
Starting point is 00:32:25 I'll come take care of it. Then what happens is a person goes on their motherfucking phone and they say, I had Joe the plumber come to my house, man. Fuck, he was awesome, dude. Everybody should go to Joe. That's how it works, okay? So money being made unethically is short money.
Starting point is 00:32:43 It will come and it will go and you will be broke. That is reality. You cannot make money, and by the way, life is long. So it's very important that you do this the right way because if you don't, you will be in and out and everybody will know you're a full of shit scammer. And I'm not talking about just on the internet, I'm talking about real life.
Starting point is 00:33:04 Real people. Dude, there was people that went to assemble Emily's new office furniture. They showed up for one day. They assembled one table out of like 17. Then they left. And they never came back. Okay, so that, they will not be in business very long.
Starting point is 00:33:24 You see what I'm saying? They took the whole money too, by the way, they got paid up front So we gotta make some calls. But the point is is that The short money is non-valuable service it's it's unethical The only way to make money these days is by doing things ethical in the long term. That's it. That's fucking it.
Starting point is 00:33:48 And so as long as you're doing that, you should have no problem taking the money. Cause I think that's what this guy's asking about. So I do want to read this real quick. Well, hold on. What the fuck? You earned the money. You solved the problem.
Starting point is 00:34:04 Dude, this is broke thinking. Just fucking read it. I've dealt with a thousand motherfuckers like this. So he's saying that- Give me the money. Send it to me. I will ethically take your money. You don't want the money because you think there's something unethical about it.
Starting point is 00:34:20 Bro, your thinking is fucked. I don't even have to read the fucking question. It's a good question. It's a fair question. Okay, it's a fair question. So he just started a yard and land service company, okay? His business partner, they just booked their first client. She's an elderly widow living off social security. And the quote that they gave her was 500 bucks.
Starting point is 00:34:41 They felt like that's fair for the work, right? But he's saying his gut is telling him that he needs to do it for free. His business mind says take the 500, and his last side says to do it for 300, or like at some type of discount. And he's asking if the, like where's the- Don't do it for a discount, do it for free.
Starting point is 00:34:59 Sometimes you're gonna do things for free. Sometimes there's gonna be things that you do because of the right fucking thing to do. Okay. Okay. I used to plow fucking driveways. When I didn't have any money, I'd fucking plow streets and driveways. People would fucking, old people I'd do for free.
Starting point is 00:35:16 Every fuck, because they couldn't fucking do it. Yeah. That's what you do. Yeah. Okay. If you have a feeling in your gut that says hey, I need to do something good, don't do it as a discount because here's the thing, she will tell all,
Starting point is 00:35:31 even though you did a nice thing, she will tell everybody, oh, Steve and Bob gave me a discount and then you'll be getting asked for a discount from fucking everybody. So do it for free or do it for full price. When I speak, I do it for free or I do it for full price I don't do any negotiating. All right, because I don't want the fucking deal to be taught. I don't I'm not dealing with negotiation All right
Starting point is 00:35:55 so That is that is not an ethical problem that is the decision for you to make because you think it's the right thing to do By the way, if you do the job and you take the money There's nothing unethical about that There's nothing unethical about that as long as you do the best job that you can and I bet she will still tell everybody Hey joe and bob did a great job and they did it for a fair price And you know So this this is probably just a lot of times when people start businesses, dude
Starting point is 00:36:30 It's very very hard for them to ask for the money. I don't know what that is But I struggle with it, too. Is it a worth thing? I don't know if the service or product. Yeah, it's yes, bro It's like well, here's here's what it is. It goes back to what I was saying in the beginning of the question. Okay. We grow up being told by our families and teachers and fucking everybody we know, hey, look at that rich motherfucker. He's fucking screwing everybody. Okay. So that shit gets beaten our head. And dude, honestly, that was the case for a long time. Let me explain why. When the advertising world started 100 years ago and it started, you know, we had television, radio, print.
Starting point is 00:37:16 Okay? There was no ecosystem for feedback other than word of mouth. And word of mouth took years to spread all right so if you and by the way companies figure this out very quickly so what they were able to do is instead of running an ad that was true they could completely lie and their products weren't what they say they were and really what it came down to is the bigger the promise, the more sales. So what's that mean?
Starting point is 00:37:47 That usually means the bigger the lie, the more sales. Okay, but it took people years to figure this out that this was happening, so these companies would get really fucking big, okay? So people that are older than us would look at these rich people and say, that guy's fucking screwing everybody, and that's where that comes from. Okay.
Starting point is 00:38:08 Then business changed. When the internet came around, specifically when social media came around, there became a instant feedback mechanism that allowed customers to hold companies accountable for actually doing what they say they will. So a lot of you young people, you don't really understand that the perception of older people thinking that rich people are fucking evil and bad
Starting point is 00:38:33 and this and that, and you've heard that your whole life because that was their perspective of how things were marketed, all right? But that does not work now. It's complete opposite now. So you bit. So here's where we're at. You a lot of people have been told that rich people are evil and they steal and they're unethical and they're this and they're that and this. And there is a lot of those still, but they only stay around for a little bit. Look at all these
Starting point is 00:39:01 motherfuckers on the internet who fucking scam people and look where they are and fucking a year from that Alright, they're usually fucking gone And if they're not gone yet, they're gonna be gone. All right so We're in a different era now So all these things that you've been told about wealthy people are actually completely untrue Because for the last 25 years there has been accountability. There has been a requirement that if you become successful it's because you offer a great
Starting point is 00:39:36 service and you solve a great problem and because of that you are handsomely rewarded with money. And so now the way the system's set up, if you are going to become wealthy, you have to have done it in a somewhat and probably highly ethical way, okay? Now are there exceptions like on the comments, oh I know this one, yeah okay. Come back in three years and tell him where the fuck he is.
Starting point is 00:40:07 All right? That is the only long-term way to win. Apple Computer is one of the biggest companies in the world. They sell a fucking laptop that's three times, four times, ten times as much as everybody else's. You know why? Because it's fucking better. Okay?
Starting point is 00:40:24 Everything's like that now because the market is so transparent the values have have become They have they're no longer perceived. They're real. Does this make sense? Absolutely. Okay, so If Apple wasn't that good, we would know it The sugar would it be so would you buy would you buy a $3,000 laptop if you bought one that sucked? No, okay No, nobody else would either That's how the fuck it works. Okay, so the best products win That's it. And that's how it should be. So This idea that you know wealthy people are screwing people know
Starting point is 00:41:02 Most of those wealthy people have provided way more value than you'll probably ever provide in your whole life. And so when you try to dog them out for being rich and successful, you look like a fucking clown, okay? Because the only way to win in today's economy is to be the real fucking deal, all right? So that caught this entire perception
Starting point is 00:41:24 that your parents and your teachers and older people have beaten your head is inaccurate. Now, was it accurate when they grew up? Yes, but it's different now. Okay, and it's been long enough to where 99% of the companies that are alive today that have been alive for the last decade,
Starting point is 00:41:43 let's say five to 10 year minimum, I say 10 years, they wouldn't have survived if they weren't like that, okay? So back to the yard mowing. If you feel like in your heart you should do it because it's the right thing, do it because it's the right thing. What's it gonna fucking take you?
Starting point is 00:42:01 You know what I'm saying? You're gonna feel good about it, you're gonna get some goodwill. Maybe she'll tell people that you did it for free, but what you want to avoid is the discount situation. You want to avoid people saying, oh, it's up for negotiation because they did it for half price for me,
Starting point is 00:42:21 because that will automatically devalue your services in everybody's eyes if they know it's negotiable You either do a full price or you do it for fucking free and that's it Third and final question got another call by the way How do you know that that lady's not sitting on dude? I was thinking bro listen That's right because they've a lot of them have been smart and they've accumulated You know lots and lots of lots of she could be playing you bro. She bought a house for like 20 grand dude You know like you don't you never know you never never never know
Starting point is 00:43:00 Who's who like this? She accepted that price and like cool. Yeah, she probably has a fucking gazillion dollars in the bank, bro Right, you know like I'm being serious You can't just feel sorry for people you gotta you gotta understand man Just because you look at someone you think they don't have any fucking money You're you could be very wrong like Like when I walk around in my daily life, other than me driving a car that fucking cost like millions of dollars. Like if I drove a fucking Honda Accord
Starting point is 00:43:33 and you saw me walking around, there's no way you could look at me and know that I had money. You see what I'm saying? So like my dad's the same way. Like when my dad was in business, he'd fucking walk around in a Harley Davidson shirt and he could afford stuff, you know Like we used to have this dude that came in the Brentwood store that we all talked about he come in
Starting point is 00:43:53 And he was like he dirty What do we call him? I know it was Illinois. So we call him captain insane. Oh, okay And he'd come in bro, like fucking cutoff shirt holes in his shorts This guy come in by five six hundred hours cut-off shirt, holes in his shorts. This guy'd come in and buy five, $600 worth of shit. Loaded. Yeah, he didn't give a fuck. He'd pull out a cash wine and be like,
Starting point is 00:44:10 shh, shh, shh, shh, shh. Like Scrooge McDuck, bro, walk the fuck out. Yeah, you can't judge that. No, and that's a big sales no-no. Do not judge people on how they look. Do not judge them on what car they drive. And do not judge them on what you think is expensive because You happen to it would be expensive for you
Starting point is 00:44:31 Okay, if you do those three things you will suck at sales you have to present the product ask for a fair value And you will be successful. I love it, man. I love it guys. This is my third and final call We got one more call in for you guys Let's give our boy Josh Where Josh a call? Josh Josh, what's up, man? Hey, how's it going good brothers DJ I. This is DJ. I got Andy here. What's up, Josh?
Starting point is 00:45:06 How you doing, brother? Good. How are you? We're doing good, man. You sounded a little happier when you heard Andy's voice. Why wouldn't he be? What's that about? He's racist. Clearly.
Starting point is 00:45:19 Josh, where are you calling in from, bro? Des Moines, Iowa. All right. Well, he's definitely racist. Oh, he's definitely racist. Yes. Yes. Yes. Yes.
Starting point is 00:45:30 Josh, we're just playing, bro. What's up, dude? What are you doing? I know you guys are good. You guys are good. I'm back on a little bit, so I'm a little delayed behind trying to catch what you guys are saying, so.
Starting point is 00:45:43 Are you sure? You good? Are you sure? Are you sure you're good? Are you sure? Are you sure? Yeah. Andy is still fucking with you, I'm sorry. Josh, what you got? My question is, I'm an Intramurder.
Starting point is 00:46:00 I've been working at a Ford dealership as a technician for 10 years. busting my ass every day. And I'm finally to the point where I'm doing everything really well. And recently, about six months ago, my manager approached me about doing a special skills work rebuilding transmission and our guy here that I learned from he went out on paternal leave when he came back and found out that I was doing his line of work, he just turned really spiteful and just stirring a bunch of drama in the shop. And when I approached my manager about, you know, he's being a little vindictive and,
Starting point is 00:47:01 you know, causing issues, they basically told me, you know, we can't do anything unless, you know, HR needs to be involved. So my question is, I've been ignoring him, but it's not working very well. You know, I just kind of feel like I'm looking over my shoulder drama or altercation is going to happen. I'm wondering from an entrepreneur's perspective, since I'm an entrepreneur, how can I just keep pushing forward forward keep getting better Well, I'm feeling like I'm you know trying to dodge bullets at the same time all right Let me ask you a couple questions all right, buddy Yeah, all right, so can you kick his ass?
Starting point is 00:47:59 Yes, and that's Done anything Yes, and that's why my man hasn't done anything. Alright. Because if I could do what I need to do, I'd be sitting across from a middle-aged woman getting all that. Alright, brother. Listen, so we know that you kick his ass, so don't kick his ass. Yeah, don't kick his ass. Alright, I was just wondering.
Starting point is 00:48:18 So alright, man, how old are you? I'm 28. Okay, how old are you? I'm 28. Okay, how old is this dude? He is 29. Okay, so you guys about the same age. Maybe 30 at this point. All right, have you talked to him? Yeah, one year ahead of me.
Starting point is 00:48:35 Have you confronted him about it in a decent way? Well, I have. I've approached him or at least attempted to, you know, with a smile, with respect, you know, trying to be, you know, as professional as I can. And it just met with, you know, a scowl. What do you say when you do that? What'd you say? I just kind of went up to him and was like, hey man, you know, like, I filled in for you
Starting point is 00:49:07 while you were out, you know, having your kid, you were nice before this, and now that I've learned, you know, your specialty, you know, line of work, and I'm, you know, obviously I'm not going to, you know, stop doing that work now that I've learned it. Now you, you know, it seems like, you know, you kind of feel like I'm stealing your job and, you know, you're being confronted about it. What's he say? And he just kind of sits there and stares at me
Starting point is 00:49:39 with a, you know, a gal on his face. And then about an hour after that, my manager came over and asked me why I was bothered. Asked you why what? I was like, well, if he's gonna, sorry, what? Yes, your manager came over and asked you what? Why I was bothering him. Like I was like trying to instigate something.
Starting point is 00:50:02 Got it, got it. Okay, so he doesn't listen to instigate something. Got it, got it. Okay. So he doesn't listen to the show, obviously. Who? The vindictive employee, coworker. He's definitely a ho. Oh yeah. What it sounds like to me.
Starting point is 00:50:15 Well, you know, look dude, this is common, all right? You know, a lot of people have scarcity mindset and they believe that if someone else starts to you know, learn a skill or step into their territory that it means it's they're threatened by it and and this guy's threatened by your presence. And what he probably thinks and you could probably confirm this, is that he thinks you're trying to take his job, like what you said in the, what you just said a minute ago.
Starting point is 00:50:52 So, how I would handle this, there would be a couple step way of how I would handle this. One, I would grab your manager and I would say, hey, I would like you to come to me, come with me to, what's this guy's name? But here's what I would say. I would say, hey, I would ask the manager to say, hey, will you come and kind of just stand by
Starting point is 00:51:21 while I talk to, we can kind of squash this cancer that's going on back here in the shop um And I would bring him over there and I would say to right in front of your manager. I'd say hey brother I don't know what your problem is But it makes me uncomfortable Um, i'm trying to do the best that I can You know, we should be able to work together and we're both great at what we do.
Starting point is 00:51:46 So instead of us, you know, having a bad relationship, I'd like to have a good relationship where we could be productive and do twice as much work for the company. And I would say that right in front of your manager. And then we'll see how he reacts. And he'll either play ball or he'll smile, a fake smile and then he'll go back
Starting point is 00:52:08 and do what he was doing before. But no matter what, because your manager witnessed the conversation, there's gonna be some sort of accountability if he goes the wrong way with it. So that would be my first step. My first step would just be to have a witness conversation and dude, you need to be very respectful, very nice, willing to bury the hatchet, non-confrontational, but firm.
Starting point is 00:52:38 Like, hey, I have to come to work here every day, man. So do you. We spend most of our time here. We spend as much time as we here, as here as we do with our families. There's no reason that we should have this tension or this negative atmosphere. It's not good for either one of us.
Starting point is 00:52:54 My intention is not to take your job. My intention is to help you do your job and have you help me do my job so that we can both do very well. And have a conversation like that right in front of your manager, and then see what happens. have you help me do my job so that we can both do very well. And have a conversation like that right in front of your manager and then see what happens. If it continues to happen, your manager is probably likely to do something about it. If he doesn't do something about it, then you're going to have to just come to terms
Starting point is 00:53:20 with that. You have to deal with that in the workplace and that's reality. And the truth of the matter is, is like, you know, it's not like you can't give it to him back. It's not like you can't be fucking more of a smart ass than he is. So sometimes when people won't play along and they won't be cool, you have to out uncool them and you have to get in the gutter. All right. And I don't like doing that, but sometimes it's necessary for people to earn respect.
Starting point is 00:53:52 So those, those are sort of the options you have. I would definitely attempt to do it the ethical way, the right way, the nice way, but it sounds like you've been doing that. It's not happening. I would try once more the way that I described. And then after that, I would either ignore it and just be a grown man and be like, this guy's a fucking clown, almost like laugh at him
Starting point is 00:54:16 for being such a douchebag, because nothing, nothing really makes bullies stop more than people laughing at them for being a bully. So unless you're going to kick his ass, that'll definitely stop him. But you know, that's probably not going to be good for your career. Bullies respond well to two things, violence or becoming the clown. And you know, I think you can make him the clown Other than that dude, you know, it's it's um
Starting point is 00:54:55 You know, it's tough it out be thick skin or find another place to go You know I'm saying with respect, you know, just to see, you know, like, we're all working hard, you know, I obviously, you know, I, as far as like stature, you know, I outworked him, but you know, it's, you know, I always treat people with respect, you know, it's just kind of I understand. But remember, You know, I always treat people with respect, you know, it's just kind of I understand but remember We're you yeah, I opening to see you know, brother. Listen
Starting point is 00:55:30 Just a couple things one just because you treat people respect doesn't mean they'll treat you respect. Okay number two you have to respect yourself also and Laying down and let a motherfucker walk all over you is not self respect. So while I, and I appreciate the fact that you were raised good, you sound like a really good dude. I've never met you before. I, I think that's how you should always behave, but there are certain instances in your life where people are going to not respect the fact that you're respecting them and
Starting point is 00:56:07 They're going to disrespect you and those situations cannot be ignored Because that will diminish your self-worth your self-respect your self-esteem and that is very harmful to you So you you've put enough thought into this already where it was important enough for you to call in the show. So that means it's bothering you. So the damage to your confidence and self-esteem is already happening. So you have to figure out a way to end this. And there are certain times in your life where standing up for yourself is very uncomfortable. And this sounds like it's one of them for you,
Starting point is 00:56:45 but I can promise you that once you do, and if you do it the right way and it works, you're gonna feel really good about yourself. I haven't had very few situations in my life that I haven't been able to resolve with that kind of a conversation. Like, hey bro, listen, I'm on the same fucking team as you, dude. Like like I'm trying to do good. You're trying to do good
Starting point is 00:57:07 I'm trying to provide for my family. You're trying to provide for your family. You're good at what you do I'm good at what I do Can we just work together and help each other be better like wouldn't that make it a lot easier than coming in here every day? with a negative attitude like That's I've been able to handle almost every single dude, like that's I've been able to handle almost every single person that's ever had a problem with me in that same way because dude, once they take a step back and realize that you're not going to engage in their bullshit, they, they, they changed their tune. So, and you know, it's, it's biblical bro, like, you know, Jesus says it. He says, love your enemies. And when you love your enemies, man, they usually end up becoming your friends.
Starting point is 00:57:50 And they, you know, some of these people have been treated so poorly in their lives that they just expect a battle every time someone steps on their toes a little bit or even gets close to them. And real talk, dude, I'm guilty of that. You know, I've been, I've been treated very poorly by a lot of people throughout my life. And so sometimes when people get close to me or even in my, I get very aggressive and defensive about it.
Starting point is 00:58:15 And I've had to learn how to not do that. So I can relate to someone kind of like this guy a little bit. So I think you'll be able to resolve it with that kind of conversation and if you can't You're still gonna have to stand up for yourself and and instead of going in and being physical You know, you could do it with your brain by outwitting them and outsmarting them and just making them feel like an idiot You there Yep. Yeah. Yeah. What do you think? Um, you know, I think I've kind of already exhausted option one. Um, and, you know, I've been talking with my significant other, you know, kind of come to the conclusion of, you know, ignoring him and it just
Starting point is 00:59:03 seemed like it's not working. I'm just gonna have to, you know, keep going come to the conclusion of ignoring him. And it just seems like it's not working. I'm just gonna have to kind of deal with it, like you said. But I just kind of need to hear it from someone else. Bro, if he's gonna go, if that's where you are, that's where you are, bro. You know, like, I don't wanna be an asshole, but if I have to be, I wanna be the biggest
Starting point is 00:59:24 motherfucking asshole on the planet. I'm gonna out-asshole to be an asshole but like if I have to be on to be the biggest motherfucking asshole on the planet I'm gonna out asshole you I promise you that So that's right, right. That's kind of need to come to terms with not feeling terrible about doing that No, bro, because you've given him chances You've given him chances, bro And this is about respecting yourself man So I understand it's hard for people like you but like dude there's just people out there that are that are They're fucked up so
Starting point is 00:59:55 Yeah, they're too far gone. You can't do anything to get back. That's right. That's right, man And that's why I like punched him in the face sometimes verbally Tennis that right now he probably thinks you're a pushover He probably thinks I could say whatever I want to Josh. He went can do shit. You know I'm saying well He's scared to even come talk to me My manager told me that so well But as far as you know him currently trying to get my way in
Starting point is 01:00:27 common trouble, he doesn't fucking scared if he keeps talking shit. Right. Right. I can tell you this, bro, I don't deal with that shit. You talk shit to my face, say whatever you want to my fucking face. But if I catch you running your mouth out there behind my back, we're gonna have an issue and I have that policy inside my companies. Like, we're not going to have cancer here.
Starting point is 01:00:48 If you want to come to me and sit in my office and tell me I'm a piece of shit, I will hear it. And I will hear it calmly. And we can have a talk. But you go out there and I find out you've been doing that, you're out. So look, man, I think you know what you got to do. And unfortunately, you know, it sucks.
Starting point is 01:01:11 But actually, I think after you do it, you'll probably. I think if you stand up for yourself, this guy will end up respecting you. That's the truth. Probably become best bro. That that usually happens, dude. Every time I've ever had to do this with someone, we've ended up getting closer because of it Which is the weirdest thing ever?
Starting point is 01:01:28 So Appreciate your brother. Hope it all works out for you, man. Oh Appreciate appreciate you guys take my call. All right, brother go handle business. You'll be good. Don't beat him up. Yeah I'll try not to all right brother That's such a crazy thing So I mean what do you want me to do like I'm gonna demote myself go back to doing the the the low-level Technician shit like to make you feel better. It's hard lower your shine. You know look dude I think a lot of people he sounds like a really nice guy. He does and a really well
Starting point is 01:02:01 Manored good character man value you got good I yeah, but also a good character man stands Good value, you got good eye, good boy. But also a good character man stands up for shit when it's fucking wrong, okay? That's part of having a strong, good character. A strong, good character does not mean just be nice all the time. It means, you know, treat people really good,
Starting point is 01:02:20 but match their energy too. Like if they fuck with you, you fuck with them harder. And that's part of like that's a car That's a universal karmic. Yeah, and it feels bad when you when you want to be a good man. Yeah, that doesn't feel good you know like Like for example just an unrelated example let's say the fucking power went out and You know me. I don't like killing animals. I'm not an animal, I love animals.
Starting point is 01:02:48 But I can promise you, if I had to, I would have zero issue killing fucking anything in order to have my family eat. You gotta eat, bro. And I wouldn't think twice about it. Come here, baby. It is what it is. It is what it is.
Starting point is 01:03:02 It's called the fucking natural order. And as long as we have the luxury of not being in natural order, that's fine. I'll be peaceful. But when natural order becomes the order, we as men have to transform into those kind of men. And part of having a strong character is being able to do that. And that includes standing up for yourself when people are unreasonable. Okay. And when you pride yourself on being a good man and being nice to people and treating people with respect, that's very difficult because you know that it's unnecessary, but that guy doesn't. And we get in our...
Starting point is 01:03:37 Like, there's been a lot of good men killed, legitimately killed by people who... legitimately killed by people who we projected our goodness onto them. There are bad people. There are evil people. There are people that don't give a fuck and don't hold the same value system that you do. And you have to be able to understand that. And people that don't end up learning very painful lessons.
Starting point is 01:04:05 You think everybody's as honest as you. You think everybody's as real as you. You think everybody's as genuine as you. You're making a big mistake, okay? Because if you think that the ones that aren't will get close to you and they will hurt you in many different ways. So you have to understand this, not
Starting point is 01:04:25 just because because dude, I think most of the people listen to show here are very, very good people. Part of you being a good person is being smart enough to recognize when other people aren't and you cannot give them the benefit of the doubt. It's dangerous. It's dangerous. It's dangerous. Dangerous to you. It's dangerous to your family. That's real, man. That's fucking real, man. Guys, Andy, that's three. That's some heat for the week, man.
Starting point is 01:04:51 Hey, that's a new one. That's some heat for the week. Heat for the week, baby. All right, guys. Don't be a hoe. Show the show. Went from sleeping on the floor. Now my jewelry box froze.
Starting point is 01:05:01 Fuck a boat, fuck a stove. Counted millions in the cold. Bad bitch, booted, swole. Got her on bankroll. Can't fold, fuck a boat, fuck a stove Counted millions in the cold, bad bitch booted, swole Got her on bankroll, can't fold, dust or no Head shot, case closed

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