REAL AF with Andy Frisella - 959 Qaf Getting People On The Same Level As You Staying Productive On The Weekends Competing Against Lower Prices

Episode Date: January 11, 2026

On today's episode, Andy answers your questions on how to get people on the same level as you when you're their boss, what's the best way to stay productive on the weekends, and handling compeition wh...o charges less in business.

Transcript
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Starting point is 00:00:03 on the flow now my jury box froze fuck a pole fuck a stole counted millions in a what is up guys it's Andy Purcellar and this is the show for the realist say goodbye to the lies the fakeness and delusions of modern society and welcome to motherfucking reality guys today we have Q&AF that's where you submit the questions and we give you the answers now you can submit your questions a number of different ways DJ's gonna tell you how guys the first ways you can email your questions in to ask Andy at Andy for Stella.com. You can also check the link in the description below and submit your information for a chance to be on the Q&AF call-ins. Or you can also leave your questions in the comments of the Q&AF videos on YouTube.
Starting point is 00:00:56 Yes. Thank you, DJ. You're welcome. Also, we have shows within the show. Tomorrow we're going to have CTI. That stands for Cruise, the Internet. That's where we talk about what's going on in the world. then we have real talk real talk is just five to 20 minutes and me giving you some real talk
Starting point is 00:01:14 and then we have 75 hard verses 75 hard versus 75 hard versus where someone who's completed the 75 hard program comes on the show they talk about how they were before how they are now and how they use 75 hard program to stop being a turd basically yeah that's what they do all right and you can get that entire program for free uh episode 208 on the audio feed, okay? That's 208 on the audio feed only. That will give you the entire Live Hard program. Now, if you're unfamiliar, 75 Hard is just the initial phase of the Live Hard program.
Starting point is 00:01:52 So if you want the whole thing, go to Episode 208. It will give you the entire thing for free. You can also go to Andy Purcellar.com and get the book on Mental Toughness, which will include the entire Live Hard program, plus a whole bunch of extra content on the importance of cultivating mental toughness, how to do it, how to apply it to your life, and why it's extremely important. So that book is not free, but it is very good. So with that being said, we do have a fee for the show.
Starting point is 00:02:22 The fee is very simple. If you get value from the show, if it makes you think, if it makes you laugh, it teaches you something, it gives you new perspective. Do us a favor and share the show. All right, that's the fee. Don't be a ho. Sure the show. All right.
Starting point is 00:02:35 What's up, man? I mean, how are you, man? Good. You know? Good. Yeah. What? Nothing.
Starting point is 00:02:42 I mean, you know, I'm just recovering a little bit from the pre-show. Abuse? Abuse that just happened. I'm never wearing this again. Workplace abuse. I mean, should we play the clip of what happened? No, I don't. Do we have that?
Starting point is 00:02:58 Okay. We just put that right here. Here's what happened. He looks like a whole forest. That's wild. See that? I get a trophy for that shit. That shit's funny.
Starting point is 00:03:14 Joe, I think you need to just remove. Joe, no, Joe, you can't do that. Bro, DJ is going to have
Starting point is 00:03:27 DJ's going to have fucking environmental activist hugging him. We're going to come in here. Greta Thunberg's going to be out of weird. Leave it below. That's diabolical.
Starting point is 00:03:45 Yeah, it is. I hope you got it on tape. All right. We're ready? Fuck, I mean, yeah, yeah. You're going to suck start my Glock real quick. Jesus Christ. Oh, fuck, dude.
Starting point is 00:04:07 How do that make you feel? Well, weird thing. I'm like, all right, you know, Dave. It does look. good man. It does look good. Thank you. Looks like fall everywhere. All right. So what we got? We're gonna make some people better? What's that? You're gonna make some people better? Yeah, we are actually. I actually did see this post. I forgot who sent it to me. There was a dude his best friend texted him every single day saying he was like just texted you're a fat ass. Yeah.
Starting point is 00:04:40 Dude lost like 300 fucking pounds. Yeah. Shame works. Yeah, it does. Yeah. Don't text me. Yeah. No, man, but I don't have to. I just reach outside, pull a leaf. All right. Okay. It's Monday. Yeah. We're making people better today.
Starting point is 00:04:59 We are. We got some really good calls lined up. And let's get into it. Cool. Let's do it. Let's start. We're going to give our good friend Angela a phone call. Let's do it.
Starting point is 00:05:13 Let's give Angela a call. Hello. Hello, Angela. How are you? you. Hey, how are you guys? I'm doing great. I'm doing good. Where are you calling from? I am in the Hudson Valley, New York. Hudson Valley, New York. All right. Hi, Angela. It's Andy. Hey, hey, Andy. Hey, DJ. Love you guys. Thank you. Well, what can we help you with today? How do I get people to be at the same level as me that I don't want to lose, but because I trust them, but yet I want to say like I don't know I've heard you say in the podcast in your on your
Starting point is 00:06:04 podcast I think it's great advice how you say like if if your employee you don't just fire them right you you kind of create that corporate culture this and that and I'm I think I just need to know like I guess if people are making me so to speak empty promises I guess it would be it would be it would seem you know that they are they are like oh I'm all in but then you know they're not Mm-hmm. So let me ask you this. Are you operating at the standard that you want them to operate, honestly? Oh, I would definitely say yes. I'm, yeah, I was raised in businesses. I come from mom and pop shops. And I was, I own my own, I just recently retired from being a wedding DJ for over 20 years. So I've run my own businesses, basically my whole adult life. So yes. I am a person that goes, goes, goes and, you know, hardly sleeps, you know. Okay. Let me ask you this.
Starting point is 00:07:04 Let me ask you this next. Do these people understand very clearly what's expected of them? And what I mean by that is, do you have a document that says this is what you are required to do that shows them exactly what they're required to do? No. Okay. So here's what I want you to do. All right. There's going to be more after this.
Starting point is 00:07:36 You need to make a document that says these are the expectations of what you have to do in order to work with me. And then you need to sit down with each of the people around you. And you have to sit. Now, are these people, you have employees? Is that what you're saying? No. They are, I, um, yes and no. They're more like community friends, my friends.
Starting point is 00:08:08 Okay. So you, why. Yeah, based on like the capital that I have, I, it's more grassroots. So I don't, I rely on certain people that's been helping me through the years. But I need, it's not sufficient enough, really for me to keep continuing to grow at a level that I wish to grow at. And these people are doing this for free. I'm sorry These people are doing helping you for free
Starting point is 00:08:32 Yes Okay well not for free I mean there's there's perks to it we do cross Cross Promotion of each other's businesses And there's lots and lots of free cigars involved in it I mean it's I mean it sounds probably lame But they're not cheap so there's lots of exposure
Starting point is 00:08:53 In the community for their businesses And you know when we host these events there's you know they get the perks out of it okay so look people are only going to do so much for cigars all right yeah yeah and if you want to be around people that hold the same standard as you you are going to have to one live that standard okay two when you get employees to help you you need to make the expectations very clear on a document, have them sign it, go with each point with them.
Starting point is 00:09:31 That helps keep the expectations clear moving forward. And that's where I was going with that. But you're talking about something completely different, which is you're trying to figure out how your peer network group, how to get them to perform at a higher level. And that can only come from the inspiration that they feel on the inside. All right.
Starting point is 00:09:55 There's no speech that you could give someone. There's no hype up that you can give someone. There's no way to drag them to be better. They have to want to be better. So if you want those people to get excited about being better, you are going to have to expose them intentionally to what it looks like if they to run things at a higher level, all right? Because people have a very hard time visualizing and understanding what they're capable of if they've never seen it before. So my advice,
Starting point is 00:10:39 if these people don't work for you, would be to find a similar business slash organization that is doing the things that you want to do at a high level, I would show it to them, and then I would say, here's what we're trying to do. This is what we need to do. Here's what's possible. And you have to assume the role of leadership over them without you ever having the title of quote unquote, the leader, all right? It's just peer leadership.
Starting point is 00:11:16 So you have to get good at showing them and communicating. to them all the time what they could become if they did these things. Some of these people aren't going to do shit, okay? Because if they were, they'd already be doing it. And I don't want you to spend a lot of time trying to pull people down the tracks that are going to be comfortable. If these people are older, if they're, you know, quite honestly, if they're older, they usually have accepted their place in life.
Starting point is 00:11:54 It's very hard to take someone who's over the age of 40 years old and inspire them to become more because by the time they are 40, they've already accepted where they are in life for the most part. And so they're not going to work very much harder. They're not going to believe that they can become all these things because they're going to believe falsely, by the way, that they can't do these things because they don't have enough time. So you're battling a lot of challenges here. They're not your employees. They're not your actual team.
Starting point is 00:12:28 It sounds like they might be a little bit older. I mean, there's a lot of things you're battling here. And I can appreciate the fact that you want better for them. But at the end of the day, you don't want to waste the time that you have trying to drag people that are never going to want to be better to be better. What you need to worry about is how you're going to be better. and if you become better and you elevate and you grow, those people will work to keep up. At least some of them will.
Starting point is 00:12:59 And that's the best way that you can handle this if they're not your actual team. The other thing is, is like you mentioned the trust aspect. You got to have boundaries, all right? And when people tell you things and then they don't do things, you have to hold them accountable. You cannot just let them go without saying anything because they made an agreement with you. And if they make agreements with you and they don't hold up their end of the bargain and then there's no pain, not even a conversation, then what's the incentive to uphold the agreement?
Starting point is 00:13:39 They're zero. And you sound like a very nice person who probably doesn't confront them on these things. Is that an accurate assumption? Yeah, somewhat, yes, because we do, we're all from the same business networking group and we kind of branch that on our own because certain groups you have to pay for, right? Certain of them were free. They meet the community, this and that. And we all own our own small business, all of us. So that's why we kind of cross-pollinated.
Starting point is 00:14:08 But I want to do so much more because I've been starting to interview like industry heads, you know, other just, you know, people, cigar. um makers and owners and i kind of just want to go to the next level so that's then go i can't always get there by myself so that's i hear what you can what do you mean you can't get there by yourself yes you can yeah yeah fuck dude everybody who started in business with me back in 1999 i don't do business with a single one of those people anymore i needed them then and then they fell off they didn't keep up it's not like i didn't invite them to come like i told them them. I'm doing this. This is what I'm doing. I shared that dream with every single vendor, with every single person I was around, and not a single one of them went with me. So I outgrew those
Starting point is 00:14:59 people. And I found people that wanted to have the same ambition, goals, dreams, outcome that I had. And then when I created that outcome, those people were comfortable there. And then I wanted to keep going. So I escalated again. Like, dude, it's a great feeling. And I commend your heart. that you want these people to be the people that are going to go with you, but they're not. And they're giving you every single red flag that they're not. And you can't waste your life dragging people that are never going to figure it out when you have bigger ambitions.
Starting point is 00:15:32 And if you really care about them and you really want them to become better, because I can hear it in your voice that you do, you've got to go become better and then turn around and look at them and be like, look, let me help you guys. So you can't wait for these guys. If you wave for them, you're all going to rot together. Yeah, that's actually something I never really thought about because I think I feel like in the community. I have like a certain reputation.
Starting point is 00:15:57 People know me. They know me as myself, Angela. They know me as DJ Dolce because I do, you know, family sweet 16s, this and that weddings. People know me in the community for over 20 years. So I feel like you're what you're saying resonates because that's it. You hit the spot. Like you hit that in my heart. I'm thinking like I don't want to seem like.
Starting point is 00:16:17 oh well I'm not you know I'm gonna diss my neighbor and then I won't be like oh what you know like what happens to you but I gotta see but I have to do you know why most people fail like dissing them do you know why most people fail no because they're loyal to the wrong fucking people they continue to be loyal to the friends from the neighborhood from 20 fucking years ago they go out and drink with them they go out and hang with them they get their small mind here in their small thinking going in their fucking head and they never break free of that cycle. Those people from the old neighborhood while they might be good people and you could still remain friends with them, I have not ever met someone who's successful and their whole team came from the old neighborhood.
Starting point is 00:17:02 That's not reality, man. It's a it's a pipe dream. Okay. I would love to for all of my friends from high school and college to be sitting next to me. very few are. Wow, it's like deep. That's deep. I don't think of it that way. I think I have to think of it a new way. Yeah, you do.
Starting point is 00:17:22 And if you don't, you're going to waste your life trying to pull people along that are never going to come. Yeah. Yeah. That's real. Angela, we hope that helps, man. We really do. Yeah, you kind of open my eyes to a new avenue that I was like, didn't realize because I don't want to be. Not that, I mean, I can, not to say mean, but I can be.
Starting point is 00:17:43 stern don't get me wrong i i you know i get stuff done but i guess i didn't want to like andy said feel like i'm just like they were on the come up they did help like they you know they get credit for where i'm at yeah but then it's like but then i really need to move on that's right and and and by the way angela they're welcome to come yeah they're welcome to come it's not that you're telling them they can't come you're saying angela me i'm going to kick ass if you want to come you want to come Let's go kick ass. If you don't, you be right here and I'll send you a Christmas card. I'll come see you once in a while, but I'm going to kick ass.
Starting point is 00:18:23 Well, thank you. You're welcome. Appreciate you calling in, Angela. Thank you. Oh, well, thank you guys. Love what you're doing. Love the pod. Love it.
Starting point is 00:18:32 Thank you, Angela. Good luck with everything. Okay. Thanks. Bye. That's a hard thing, man. It's just big, hard of people, bro. I know.
Starting point is 00:18:42 You want the best for everybody. I know. I do too, but I've learned that lesson in a hard way and it's cost me years in my life. And I don't want her to make that same mistake. It sounds like she's already been putting in work for 25 something years. But she doesn't want to waste another 25 people that don't want anything. That's right. You know, and when you're in your 40s, you know, and you have people who have kind of settled in, like bro, not many people in their 40s are dreaming. Right? They're trying to figure out how to pay their bills and pay for their kids and pay for their shit. they're they're already they've already accepted their reality and unfortunately by the way because
Starting point is 00:19:20 you could change it and 40's not that old especially when you consider all the technology that's coming down the pipe you guys might live to 200 yeah okay um so yeah man um we're on limited time and we can't afford to waste it trying to pull people along and the right people will come along when you decide to go. But if you wait and wait and wait and wait for everybody to go, you're going to be waiting forever. I love it, dude. So I can empathize with her because we all want our friends to be successful.
Starting point is 00:19:52 For sure. I would love for everybody that I've been good friends with my whole life to be on the same level that I am right now. You know, but for one reason or another, they're not. It's not like I said, hey, I'm going without you. You stay over here. Yeah. Like, it was their decisions.
Starting point is 00:20:08 And so I don't feel bad about that. You can't. No, you can't feel bad about that, bro. Yeah. And by the way, I don't look down on people for that either. Like I don't look down on people's own decisions about what they made and say, well, that qualifies me to be friends with them or not. But, you know, when I'm running my life and I'm doing the things I do, you know,
Starting point is 00:20:26 it requires a lot of time. And the time I want to have off, I want to spend with people that are like-minded and, you know, my family and my friends and people that are on the same mission as me. And that's what I want to do. And that there's nothing wrong with that. No, that's real, bro. That's real. I love it.
Starting point is 00:20:41 Guys, any of it. let's get another question in uh question number two brother i am having trouble completing my power list on friday saturday and sunday these days are insane for work at the studio how would you go about this uh it is not that i am unproductive i am crushing my appointments and taking every walk in so i'm earning but my powerless is put on hold how do we handle this weekend bro um um You don't give yourself an option at all. Like, what does he do? It doesn't really go into detail, but some type of work, I guess the weekend is just kind of crazy and powerless fails Friday, Saturday and Sunday.
Starting point is 00:21:24 Yeah, well, don't fail it. It's a non-negotiable. It's reality. Okay. So, I don't really know how to answer that question other than you got to fucking force it. You don't even think about weekends as like weekends like that, though. No. I learned it every weekend's are fucking, dude, listen, look, man, people get so fucking irritated
Starting point is 00:21:47 when you say this. But I am always speaking to high achievers. I'm speaking to people with a different mentality than everybody else, okay? And if you, let's just do the fucking math here, okay? Let's just, let's just do the math, all right? You have seven days a week, all right? But let's say you only fucking execute five of those days, right? That means you're only executing 70% of the time.
Starting point is 00:22:18 That means 30% of the time you're not executing. Okay. So do you think that you are that good that you can excel at what you do when you are competing against people who are just as good who are putting in 30% more time every single week? Okay, let's let's fucking talk about what that means in a year. all right what is that is 3.6 months of a year so let's talk about it in that terms do you think that you are that good to where you could beat someone who's equally as good as you probably
Starting point is 00:22:53 better than you by giving them an extra 3.6 months a year it's impossible it's mathematically impossible and people don't think of it like that they think of it like well it's the fucking weekend yeah man that those fucking two days are cost and you motherfucking everything. You don't get it. Okay. And whenever you become someone who has some wealth and some resources and you're comfortable, then weekends, you know, you can make a decision about the weekends. You should make a conscious decision about the weekends because if you choose to do that, you had to understand you're giving up that time. But my point here is that we have to be aware of the actual time. Now, I know this person is a little bit that the question was, I'm killing it.
Starting point is 00:23:37 I'm so busy on the weekends. I can't get it done. Great. You still need to get it done. Okay. If you're able to get it done Monday through Friday, you're able to get it done on Saturday and Sunday. And at the end of the day, you know, it just comes down to forcing things, right? Things have to be forced.
Starting point is 00:23:58 There is, you know, people talk about, well, I caught the momentum. You didn't catch the momentum. You are unaware of how momentum is created. And because you're unaware, you think you caught it. But momentum is actually created by forcing day after day after day until it becomes habitual. And then when it becomes habitual, it feels like you have momentum because it feels easier. It's less painful. It's more automatic.
Starting point is 00:24:26 And even when people are unaware of how momentum is created, they can still create it through force, but they think it's magic. Yeah, right. They think, oh, man, I had a fucking momentum. came and finally came. Yeah, no. It's, that's, you made it.
Starting point is 00:24:40 You're just unaware that you made it. All right. So, um, there's all kinds of things. And it becomes a question of awareness, you know, um,
Starting point is 00:24:49 if you're crushed it's so hard, then why are you concerned about your powerless getting done? Mm. There are obviously some sort of contradictory information happening here. All right. Because if you were getting everything done on Friday, Saturday, Sunday,
Starting point is 00:25:03 uh, then your power. list you not hitting it would would be irrelevant or you'd be hitting it automatically yeah you would be asking this question well that's what I'm saying why what do you mean Saturday Sunday and you're so busy you can't hit it what what the fuck do you mean if you're that fucking busy and you're doing that much shit aren't you hitting it automatically aren't you doing the right things what I'm hearing here is oh I'm so busy with social things and I got this barbecue and I got this party and I got this and I'm getting my shit done anyway but and that's what I hear when I when I
Starting point is 00:25:37 hear that because the question actually makes no sense at the end of the day here's the reality if you fuck off two days a week you're automatically behind by 30% it's math all right and that puts you behind 3.6 months a year let's just call it four months a year and there's not a single motherfucker listening to this podcast that can win against someone who's great or even equally as skilled, giving them a four-month head start. It's impossible. So everybody should think about that because there are these motherfucking animals out here who work every motherfucking day. You know how I know that? Because I'm one of them. All right. And there's a lot of motherfuckers like me. So when you look at everything that we've created, myself, my team, my brother, my business partners, everybody,
Starting point is 00:26:22 the reason that exists is because of that 30 fucking percent that we're willing to give that nobody else is. That's the truth. And nobody likes that. But, but, but, but, but, do you want it or do you not want it? And if you don't want it, that's okay. But you got to understand what it's costing you. Bro, that's so real. You know, it was making me think of this too. Like, well, I've never, if you're broke, you can't afford to fucking take the weekends off. Can't take a 30%. Listen, that is fucking it. If you are broke and you take the weekends off, it will never change. It will never, ever, ever, ever. change. Weekends are a luxury for once security is
Starting point is 00:27:02 established. That is the point. Dude. It's like you're taking four steps forward and then three steps fucking back, man. It's wasting time. But it made me think too and bro, I will never forget this experience when we were doing cardio in the fucking snow, right? When you're doing
Starting point is 00:27:18 something that nobody else is doing and you can look around and see nobody. That was on a Sunday. Bro. Yeah. Bro. It's a different respective way of looking at it, man. Nobody else is doing it. So even if you got to tell yourself that lie. Every time, listen, man, every time the, the, when you scale out the big game of success in life, okay?
Starting point is 00:27:38 It really does come down to math. It just really does. Nobody's that much more gifted than the other guy. Now, they can be more experienced, right? Like, I've got 27 years of real business experience. And if I go back to zero and I have to compete against day one guys, I'm going to fucking destroy them okay that's different that's experience but if you take my day one versus everybody else's day one there's no difference we're all fucking idiots we're all
Starting point is 00:28:10 here trying to figure it out and when you consider the fact that people are generally with with with exceptions okay very few but generally around the same skill set then what's it come down to it comes down to time and success over the course of a life is determined by the amount of time you're willing to take advantage of versus the amount of time the other competitors that you compete with do not. So when you stretch that out over 25 years, okay, and every week, your competitor is starting on day one, every weekend he's taken off. He's doing this. He's doing that. He's doing this. by year 10, you're fucking,
Starting point is 00:29:01 you're literally four years ahead of them because of the math. Okay, by year 20, you're eight years ahead of them. By year 30, you're 16 years ahead of them. That's real fucking math. Okay? And people just don't think about it like that.
Starting point is 00:29:16 No. So, you know, the reason that, you know, I'm as young as I am and I've created the wealth that I have, which is significant, is because of that time that I was willing to take advantage of that they weren't. And that's why at my age, I'm much further along than I probably should be.
Starting point is 00:29:37 Okay, but now I get the option to, and I've made sacrifices for that, right? Yeah. There's a lot of things I missed out on for that. But now I get to do things that the other people don't get to do. Because they're not trying to catch up. Yeah. So there's, there's, you got to understand. This is not, you're trading things for other people.
Starting point is 00:29:57 things and the other things I have now I like more than the things I traded for them. You know what I'm saying? So yeah that's how that's it. I love it dude. I love it bro. We got another call. We have another call. Let's get Jeffrey on the phone. Jeffrey. Hello Jeffrey what's up my man? Hey what's going on man? How are you bro? I'm good. This is crazy. How are you been? Hey man, you know, I've been good, man. You know, I can't complain, got roasted on a little bit, but we're all good. What's new?
Starting point is 00:30:38 Yeah, yeah. Where are you calling from, man? Stevens Point, Wisconsin. Okay. All right. I have no, I've never heard of it. Central Wisconsin. Okay.
Starting point is 00:30:47 Like right in the middle of the state. Got it. Cool. Got it. Yeah. So what do you do up there? I run a painting business. Okay.
Starting point is 00:30:56 Yeah. So it was my fifth year. The company I, worked for I had kind of had the side gig and then the company that I had worked for they kind of did the whole crazy you're going to have to get the jab and I had a pretty big conversation with my wife and we decided I got to take this full on because I'm not going to do that and yeah I've been looking looking forward ever since that cool man so what kind of painting residential commercial everything Mona Lisa mostly residential right now painting staining yeah a lot of
Starting point is 00:31:32 deck refinishing our climate up here is perfect for for this business there was an opportunity to get into no one wants to do that kind of work and so i saw market and kind of haven't looked back cool cool well what do you need help with brother it's it's a moral dilemma more or less it's uh so obviously there's competition in the area and uh there's a guy i follow all the painters in the area and I like to give him props and all that but there's a guy I've lost jobs too that's dramatically like watering down the pricing in the area and so he posts picks and on Facebook a lot of them like post picks on Facebook and he was showcasing a house that had definite signs of like lead paint and there is really pretty strict protocol in how you remove and remediate lead and i mean he had
Starting point is 00:32:34 it the picks clearly show that he has it all over the ground i mean it's a lot of like you get out of steven's point proper and it's a lot of farmhouses and uh you can see it's lead in the picks it's all over the ground and it's uh it's just like a big no-no and so it's a it's a thing where I don't want to be that guy that, like, I don't want to say narks on something like that, or do I, do I call him and just be like, hey, man, like, heads up? That's a, you'd, you'd go down forever. Federal government gets involved, like state government gets involved. He'd have to excavate all of that crap. And, I mean, it would be pretty serious issue.
Starting point is 00:33:21 The part, though, is, I mean, I want to grow and I don't want to say I want to take out the competition because they're watering down pricing and all that. It's more or less that's where I have this dilemma. I brought it up to my wife. She's actually the one that said, hey, you should, this is like a perfect ask Andy. So I'm more or less just wanting to reach out to see like, I don't know, how would you deal with something like that? I like do I just let it be and if it if the right person sees it or the I guess the wrong person sees it and he gets I guess do you discovered just a question it's kind of unrelated but is it is he are you losing business to this guy I have lost jobs to this guy yes and like dramatic like difference I have had like customers be like he like you are you are a lot more expensive than this guy.
Starting point is 00:34:27 And I pride myself on my craftsmanship. There's processes to every job. I mean, like, whatever. It's a craft. Yeah, you do shit right, and he doesn't. And he's just slapping it on. So let me give you a couple things here. One, you need to start, and if you're not,
Starting point is 00:34:48 I'm just going to give you some tips here. One, you need to start positioning your service around doing it right and not having to redo it and actually being cheaper than using this guy who's doing it cheaply. So you've got to present your business as, yes, I am more expensive. However, you will not have to redo it after two years because you paid X, which actually makes this person more expensive than me. if you're not doing that that's a big deal okay um so jot that down um secondly what i'm hearing is that you believe somehow that this is like bad karma to report this person is that correct more or less okay let me explain something to you that motherfucker's trying to take the food off your motherfucking plate yes sir okay he would not hesitate to do that
Starting point is 00:35:47 that to you. Okay? And not only would he not hesitate to do that to you, you are actually protecting the homeowners by saying something about this. So I actually believe the bad karma is to not say anything and allow this guy to poison these people's property by doing the shit that he's doing. And so if your interest really is the customer, which I know it is, you just haven't thought about it this way. You have to protect them by doing the right thing. And the right thing would be to report him because he is poisoning these people's property, which is going to cost who knows what. Fuck, dude, maybe this makes their property unsellable. Okay, who knows? So, dude, I think you have a moral obligation to take care of that. And I understand you feel like, oh, well, I don't
Starting point is 00:36:47 no man you know like that feels like the wrong thing to do but that's just because you're thinking of it from your perspective not from the homeowner's perspective okay and you understand that it's going to help your business which you probably feel a little a little guilty about but remember this this dude's trying to take your shit that's why he's pricing the shit the way he is he's trying to take your fucking meal he's trying to take your house he is this guy going to come pay your bills if he takes your shit no he has fuck no bro he's not doing it So this is a real competition, man. And I empathize with you because, dude, I'm friends with a lot of the people I compete with.
Starting point is 00:37:26 And we definitely, but dude, the guys I'm friends with are, they're ethically solid people, right? So I don't have to worry about shit like that. But, dude, trust me, when someone steps on my fucking toes, bro, I will step on their mother fucking throat. Okay. So that's just part of being in business. And it's required. and it doesn't all that doesn't mean I'm always excited about doing it but it just means that that's what I got to do to protect what we got so yeah yeah you know and I know go ahead no no no man
Starting point is 00:38:00 keep preaching yeah I'm just saying this is new for you brother so I can understand where you feel a certain way and you're not sure what's the right thing to do but ultimately you are in the business of serving the people of your community and your town and you cannot allow these people to be victimized by someone who's literally doing things that are that are going to cost them who knows what okay now aside from that make sure that you're presenting your product the way that i told you okay because oh no yeah okay definitely and i've i've i've had to transition to that because it was like one after another just like, well, I can't, I'm not, I can't go with you because you're X amount more.
Starting point is 00:38:49 Yeah. And so I have really shifted my, I guess, my estimates and my quotes and my, I guess, like the first meetups with the customers just say and flat out, like, there's processes to this. This is how I have to do it just so you get the longevity of, of my service. And so that I have seen like a positive outcome with that, but just over and over, you, this, individual and I yeah and I'm not making excuses for this guy times are tough and people aren't wanting to spend a lot of money and so it's it's almost like putting lipsticks on pigs and shift when they want their houses painted but dude totally um I don't know if I just need to shift
Starting point is 00:39:32 like I guess my customer base but it's it's wild to post the picks and just be like man what the fuck is going on well think about this too. Maybe you could offer levels to your service. Okay, we'll do this for X. We'll do this for X plus, and we'll do it the right way for X plus plus. Also, when I, when I, when I would meet with people, if I were you, I would start the conversation with, hey, we're not the cheapest, dude. And because here's the worst thing that can happen. You go through and you do all these quotes and you get all this shit lined out, you build this great rapport, and then you hand them a ticket, and they're like, what the fuck, bro?
Starting point is 00:40:18 So I buffer it straight up and say, hey, something you need you know about us is we're not the cheapest, but I'm going to look out for your best interests. I'm going to tell you exactly what you need. I'm not going to oversell you. I'm not going to oversell you. I'm going to stand by my work, and that's how I would start the conversation. Yep. Yep.
Starting point is 00:40:38 No, yeah. You are 100% correct. Yeah. Yeah, no, this is, this is fantastic. I listen to you guys all the time. I share the show, my kid, I mean, big fan, my wife. How many kids do you have? I have three kids, 18, 16, and a 10-year-old girl.
Starting point is 00:41:00 Do they all live with you? Right now they do, yeah, my 18-year-old going to the community college, and he's working like pretty much full. time. Okay. Are you paying for his food? What's that? You, are you paying for his food? Yeah. Okay. That's right now. Yeah. He helps out a lot. Listen to me. When you start to feel bad about having to do what the fuck you have to do because you have a good heart, I want you to look at at your three kids and think about what the fuck they would look like if you didn't have food for them. Yep. Andy, you, I needed to hear this, man. I know.
Starting point is 00:41:39 I got you, brother. No, man, like honestly. But look, fuck that guy. All right. Yeah. Yeah. Yeah. Well, this is a good dude, bro.
Starting point is 00:41:49 So this is something that a lot of business people struggle with because they're good. And they have morals and they have integrity. And unfortunately, in business, you have two kinds of people. You got people that want to do it right and honest. And then you got the people who know how to take advantage of people. And then when you're one of these morally good people, you start to think of irrational shit. You're like, fuck, I don't want to put him out of business because then he can't do this. When that guy will cut your motherfucking head off without thinking about it.
Starting point is 00:42:22 And that's what will get you killed. It's just the same thing we talk about on CTIs every day. When we have these bleeding hearts for people who have shown over and over and over again that they are criminals and they will do bad things. If we continue to be ignorant about those things, they will kill you. too okay it doesn't matter it doesn't matter like we have to come to reality and and in business this is a struggle with a lot of people because if you have integrity and you have good morals you don't most people yes you don't feel right like tattling on people and shit you know but like fuck dude shit this call them for you jeffer yeah yeah yeah no shit yeah I'll call them shit
Starting point is 00:43:07 I don't give a fuck. Yeah. No, guys, if you guys ever randomly in the middle of Wisconsin, give me a call. You come over. We will, that would be fantastic. But no,
Starting point is 00:43:19 man, guys, I appreciate your time, your advice. You guys, just please keep doing what you're doing. People need to hear your messages right now. Thank you,
Starting point is 00:43:30 brother. It's fucking spot on. The world's in a really bad spot. And I think people need to hear. We're going to get there, bro. It's people like you that are going to change it, dude. Like you going out, creating your own company, showing your kids what it looks like to build something from scratch,
Starting point is 00:43:48 showing them what it looks like to overcome. Like, dude, doing things the right way. Like being cool. Yes, bro, it's, you're doing it. And that's what we need. So all of those platitudes are mutual. You know what I'm saying? We appreciate you.
Starting point is 00:44:03 Yeah, brother. 100%. Yeah. Yeah, no, man, thank you so much again. I mean, I could talk to you guys for hours, but I know you guys are busy. I greatly appreciate you guys taking my call. I mean, this is, this is fantastic. My wife's going to freak out, my boy, too.
Starting point is 00:44:24 So, no, just keep being you guys. Thank you so much for all you guys do. I appreciate you, bro. I needed to hear that. So thanks, man. You're welcome, bro. We all struggle with that, bro. You're fine.
Starting point is 00:44:37 Just go do what you got to do. Yep, yep. All right, Jeffrey. Appreciate it, brother. Thank you. Yep. You know, it's funny. Like, people don't think about that way, bro.
Starting point is 00:44:48 Like, business is fucking cut throat. I mean. And the shit that some people will do to fuck you over. Oh, no. Dude, listen, there is, there is respect amongst competitors that are above the table. And all the ones below the table, you got a fucking crush. Yeah. Period.
Starting point is 00:45:05 Yeah. Okay. That's been the experience. It's real, bro. So, like, that dude, and what I said to Jeffrey was true, that guy would take his fucking house. He would take his truck. He'll take his fucking food.
Starting point is 00:45:20 He'll fucking let his kids starve. Probably take his wife. He gives no fucks about you, man. And by you giving a fuck about him, you're putting yourself in a vulnerable position. I love it, dude. Well, guys, Andy, that was three. Yep. Nice and easy Monday, bro.
Starting point is 00:45:32 Yeah, it was. It was. Well listen we will see you tomorrow with CTI I appreciate you guys don't forget Make sure you get that form energy by to share one that's how we're gonna do it forever So tag me in your shit I want to see this and uh yeah man let's go kick some ass Went from sleeping on the floor Now my jury box froze Fuck a bull
Starting point is 00:45:59 Fuck a stole Counting millions in a cold Bad bitch, booted swow Got her on bankro Can't fold Duss a no Headshot case closed

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