REAL AF with Andy Frisella - ASK ANDY: How to Build a Customer Base (And Two More Questions) - MFQA1

Episode Date: July 30, 2015

In this first "Ask Andy" episode of The MFCEO Project, Andy Frisella answers questions from listeners about mentorship, building a customer base, and choosing whether it's right to get an investor or go it alone.

Hey guys, what's up? It's Andy. You're listening to the MFCEO Project. That stands for motherfucking CEO. I'm here with my co-host, Von Kohler. If this is your first time listening. I'm an entrepreneur. I started my business with my business partner in 1999 with $12,000 that we earned from painting the stripes on parking lots. Our first day in sales, we sold $7. The second day in sales, we sold nothing. It took us eight months to have a day over $200. And today we own six different companies with cumulative sales of over $100 million. The goal of this podcast is to bring you the truth, to bring you the honest truth without the sugarcoat, fairy dust, pussified bullshit that we're all getting spoon fed so much of in today's society.

So if you're a normal listener, a regular listener, we're going to do something a little bit different here on Thursdays. We're going to start with some question and answers. We've been getting a ton of questions and we've been challenged to figure out how to fit them into our regular podcast. So what we're going to do is we're going to put them in on Thursdays as Q and A's and then also do a couple other cool things on Thursday. So it's going to be a shorter episode, but it's going to be total feedback and interaction with you guys. So like I said, I'm here with Vaughn. What's going on, dude? Oh, things are great. I'm excited for this new

venture. Yeah, it's going to be cool, man. You know, it's hard to work them in. Our goal is to keep the Tuesday podcast under an hour, which we have a hard time doing anyway. Yeah, you're kind of loquacious. Yeah. Yeah, whatever that is. You talk a lot. Yeah. So we decided, hey, you know what?

We'll work it in on Thursdays and we'll do some other things. We'll do some Q&As today. We'll do some other short, different style episodes on Thursdays, and it'll be something a little bit different. Yeah. I'm excited about this, too, because we are getting a lot of emails. And frankly, I feel kind of guilty because there are so many people emailing us, and it's, well, emailing you. But it's just a little overwhelming. It's encouraging, but it's overwhelming emailing you but uh it's just it's a little overwhelming it's

encouraging but it's overwhelming and trying to respond to everybody um but this will give us a chance to really uh give back to people who are sending in their questions so far it's been crazy oh yeah yeah uh it's been nuts you guys have killed it for us i mean we're we're consistently in the top 10 on itunes it's been awesome, which blows my mind. I didn't expect that right out the gate. Of course, you know, my goal is to be number one, but to be in the top 10, you know, right out of the gate and stay there is a testament to the loyalty of our listeners. So thank you guys so much for, for even really giving a shit about what we have to say. Pretty awesome. Definitely. So we've, we. So we're getting bombarded with questions.

Honestly, it's so much it's hard to pick which ones to answer. And Vaughn and I were talking a minute ago about what would make it easier for us to pick which ones to respond to. If you want to go over that with the guys, that'd be cool. Yeah, yeah. So simple pointers, guys. Number one, if at all possible, have your question in the subject line of the email.

That's going to, if it's a good question, it's going to get our attention right away. So if you can do that. I mean, some of you are kind of clever in what you put in the subject line, but really. Well, you know what that comes from? That comes from that Facebook post I did a while back. I told a story on Facebook one time,

because I get so many emails. I mean, and I'm not trying to sound weird. It's just, it's a lot. It's a lot of emails. I mean, I get so many, I can't respond. And I feel bad because I want to respond because I truly appreciate and have gratitude for anyone who gives a fuck about what I have to say. So it makes me feel bad, but I don't always get to pick, you know, to choose which one. Right. Of course, my goal is we are get to pick, you know, to choose which one. Right. Of course, of course, my, my, my goal is we are going to respond to all of them. Yeah.

I mean, 20 years from now, you might get an email from Andy, but. Yeah. It's, we're going to, we're going to get to you and don't think that we don't see you or, or that we're ignoring you. It's just, it's overwhelming. And I think, uh, by the way, I'll say this right now, if you're in St. Louis where we are, um, and you're looking to be a part of what we're doing, we are going to start taking applications for interns. We're going to have more details about that.

So stay tuned if that's something you're interested in. And you've got to be a college student. You have to be a college student. Locally at St. Louis. And local in St. Louis, Missouri. And you can't be a pussy. All right? all right so if you qualify um our basic qualification requirements uh we are going to have a spot for at least one intern maybe two interns yeah we're going to get into some q a here

and we're going to do about 20 minutes of it um oh i forgot to finish my story well yeah finish your story because my story was it was about putting no my story was is like you had like i people want to stand out and i got this message in my Facebook one time. And all it said in the subject line was boobies. Of course I'm going to fucking click on it. And then it was like this serious email. And I was like, dude, that's clever. So as clever as that is, and it probably will work,

don't do it because it won't get your question answered. What Vaughn's saying is be specific with your question in the subject line because it allows us to really filter through and figure out where that question will fit in and it betters your chances for us answering it on air. Right. So the second, I've just got three things to say. The second thing is, and again, I want to be sensitive because a lot of you guys are very passionate about what you're sharing. And frankly, some of the emails are very moving, and we love them. But try your best to put your question right at the top of the email. And then if you have some back information or backstory, then do that afterwards.

Because honestly, reading through paragraphs and paragraphs to try to find the question is... It's hard. It's hard, and it's going to make it less likely that your question is going to get answered. So put the question right up front and then just say, okay, and now for some back information. And then the final thing is just, guys, do your best to listen to the podcast, listen to the content, and if it's a question that we've already covered in the podcast, then podcast, then, you know, don't email us. I don't know. I mean, again, I don't, I don't want to be mean, but you know, if we've clearly answered this question on the podcast, don't ask guys, if you're interested in, uh, in getting Q and A's more frequently, I am always on Periscope now.

Yeah. Um, download the Periscope app. I'm at Andy Frisella on Periscope. I do daily Periscope Q&As. I try to do it every day, but I'm at least every other day on Periscope. And that's cool because if you guys don't know what Periscope is, it is an application that is basically like a TV channel. And if you haven't used it,

it is fucking awesome. Because basically I'm on the screen and you write your question in and I see it, it is fucking awesome. Because basically, I'm on the screen, and you write your question in, and I see it. It pops up. I answer it in real time. It's really, really cool. It would be like if you could ask live questions on the evening news or whatever. It's really cool. Right.

Yeah. So if you guys are interested, check out Periscope. Download it and follow me at Andy Frisella. And that's another way to get your questions answered. A lot of good questions on that. But without any further ado, let's get into this. So the first question has actually been asked by so many people that I'm not going to specify one person that is asking it, but it's this question. Is Andy Frisella available for mentoring? I'm always available for mentoring. I have a podcast. I have Instagram. I have Periscopes

daily. I give my mentoring away for free. There's nothing that I'm going to tell you in person that is going to be really any different than what I would tell you here or what I would tell you on Periscope or Instagram. It's all going to be lessons that you, if you're an entrepreneur, should be able to pull apart and reapply to your situation. Okay. You don't need somebody. Let me rephrase this. And we've got more resources on the way in the next year. Absolutely. We've got a number of books. We have three books we're working on. We have a number of courses that we're designing that are all going to be available for you guys to work through these issues.

But let's get down to the point on this. If you're an entrepreneur, you have to have a certain level of problem-solving ability, an ability to reframe information and apply it to your situation. One of the best skills I've been able to develop as a person is being able to read something about another company that is totally unaffiliated with ours, take that principle and apply it to my business and make it work. And if you don't have that ability to do that, if you don't have the ability to take information and say, okay, ABC, and then this worked for them, and then reapply that to whatever your situation is. I'm in the sports nutrition world pretty much. That's what our main business is. Let's say you're in construction, and we're talking about principles. If I tell you a story about how we did it over here in our business, you should be able to, as an entrepreneur,

pull that apart, reapply that into your business as a basic entrepreneurial skill. If you don't have that skill, you need to either develop it. And if you can't develop it, you will not be successful as an entrepreneur. It will not be for you. So when you talk about mentoring, you don't need somebody to hold your fucking hand. You just need to take the initiative. And I get it. Being an entrepreneur is a scary thing. You feel alone sometimes. You feel like, fuck, I don't know what I'm going to do.

I can remember when I felt that way, when I was terrified all the time. And to be completely honest with you guys, there isn't a fucking day that I go to bed not terrified to this day. That's just part of being an entrepreneur. So, you know, man the fuck up and realize this is part of the process. You've got to be able to apply information, and you've got to understand that nobody's going to fucking hold your hand because anybody that's worthwhile holding your hand,

to be completely honest with you, you can't fucking afford. Right, and I'm glad you brought that up because, and again, I don't, for those of you who- And I don't mean that to be an asshole. Yeah, no, no. Like what I'm saying is the information that you want is, like for me to do that, it would be so expensive for you to afford what my time would be or any other worthy entrepreneurial mentor would be that it wouldn't make sense.

Right. So utilize these tools that we're giving you for free and let me help you that way. Do I have people I mentor? Absolutely. But they're close friends. They're people I've known. And usually, if I take on an account to mentor

or a business to mentor or consult, dude, I'm getting equity in that business. I'm not doing it for fucking a salary. We're becoming partners. Right. Now, the people who have asked me just one-on-one, what I've told them is, honestly, it's either all or nothing.

And I've told them basically, if Andy, you obviously have the ability to make the choices for your own life. And so there are times I'm sure you're going to say, yeah, I am going to help that person. But you're going to do it basically because you want to and out of the kindness of your heart. I either do it for free. Right. Or I'm getting a piece of your pie.

Yeah. That's it. Yeah. Yeah. So, yeah, just know that going in when you guys email. Again, never hurts to ask. I appreciate the initiative. I'm sure you do too, but realistically. But the practicality of it is impossible to make happen. I mean,

I've got my companies that I run in addition to all the stuff that I do. It's just not practical for me to do that. It's just not, unless I'm going to get a huge payout of it, or unless it's one of those one in a million cases where I just feel like I can help and with very little effort and make a big difference in that person's you know career right exactly and again enjoy doing and again what Andy said at the beginning which is you know 80 to 85 percent of the stuff that you're going to you're going to uh download on the well that and it's going to be free and And yes, there will be some products that will be paid and, and, and some services that will be paid, but so much of what you offer is free

that, you know, why not take advantage of it? Yeah. But Vaughn, here's where this comes in. Okay. And this, I get this question a lot too. A lot of the people who asked this question are under the assumption that there's some sort of secret recipe or secret message that I'm withholding because I'm not charging for it. And they think there's something that I'm not telling. And the truth of it is, is that I'm telling you everything you need to know. That's the truth. If you're one of these people who thinks that there's people out there that have this fucking pixie dust business secret that they're going to tell you and you're going to go out and go do something and make it work for you it does not fucking exist if you could accept that right now your

life will be so much easier yeah you will move forward so much faster yeah and you accept the fact that you just got to do the work you have to make a smart plan and there's no fucking shortcut. Dude, that is the shortcut. That is the secret. That's the special secret that, you know, nobody wants to talk about it because it's not sexy. But I'm telling you guys, and anybody who's built anything, if they're not trying to sell you a program, will tell you. You see what I'm saying? Yeah. Will tell you what I'm telling you.

Now, if they're trying to sell you shit, they're going to tell you, oh, I got this fucking secret back here. Right. You know, and I'll tell you that if what i'm saying yeah we'll tell you what i'm telling you now if they're trying to sell you shit they're gonna tell you oh i got this fucking secret back here right you know and i'll tell you that if you pay me right but i'm telling you all i know guys so all right so we uh i think sufficiently answered that question so the next question is from boris can you guess where boris is from uh his name his full name is Boris Volkov. Oh, geez. He's from Mother Russia. Yeah, Mother Russia, the former Soviet Union. Don't be offended by that, Boris.

That's how we in America think of Russia. This is the former Soviet Union. Dude, the Americans think of Russia as Rocky IV. That's all they think. You beat me to the punch. What do you think of Russia? I'm going to say Draga. All I think of is, I must break you.

You will lose. That's what people think of. Yeah should say Drago all I think of is I must break you yeah you will lose that's what people think of yeah you know yeah that speech at the end of Rocky IV is very moving

dude that's my favorite Rocky movie oh by far yeah except for Apollo Creed dying but you know yeah it sucks but the movie though

like when I think of like the best Rocky movie I don't think Rocky IV I mean it's so far ahead of all the other ones that it's just, you know, just is.

Like, dude, when he's running through the fucking snow, the logs on his back and shit. Oh, yeah. Like, dude, that's badass shit. Before my wife and I got married, she broke our engagement. The next morning, I went for a run and listened to the theme song to Rocky IV. And I was like, I'm going to win her back. You won her back by, like, running through Russia's snow? I did. With a log on your back? Sort of win her back. You won her back by like running through Russia's snow? I did.

Well, sort of, sort of. I won her back by being really charming. Okay, so Boris says, I am a CEO and I want to be an MF CEO. I've worked at a machine shop for 18 years and literally ran it for 12 years with an absentee boss who anybody rarely saw. I also worked hard, as is the Russian way. I like that little Russian nationalism there. I also worked hard as is the Russian way. I like that little Russian nationalism there. I like that. He's proud. Yeah. And he writes, he writes, by the way,

work hard or die sounds better in Russian. So we need to figure out how to say that. But anyway, so he recently quit and started his, his own shop, et cetera, et cetera. Here's his question. I kind of skipped, skipped over a couple of things, but here's his question. Andy, my question is how do you build a customer base from the ground up? I work hard. I do cold calls, door to door, flyers, emails, et cetera. I can't support my family with the work I have now, but he's hoping to eventually. So any thoughts on both traditional and digital ways to build your customer base? Yes. A couple of tips on this that are very effective. And people overlook them because they're so simple. And when I tell people these tips,

they usually look at me and they're like, come on, dude, what's the real secret? And here's the secret. And anybody who works for me will tell you that I preach this nonstop. I grew my retail company 100% per year, five years in a row, starting in 2007, the worst economic environment ever in the United States. I did it on a simple philosophy.

You take one customer and you make them tell a friend. You turn one customer and you make them tell a friend. You turn one opportunity into two. Okay. You do such a great job for one customer that he has to tell somebody else. And there's ways to do that. There's ways, you know, A, providing an excellent product. B, providing over the top service where they can't help but go to Facebook or go to Instagram and tell a story about how you went over the top. Not only did Boris machine every single part that I needed with perfection, he also changed the battery in my car when it died in his parking lot. Okay? People, there will be opportunities for you to go the extra mile and make these crazy stories for people to talk about, but you have to realize that every time that happens, you have to do it.

You can't just make it a one-time thing. So it's not just have a great product. It's use the opportunities you have to create tremendous stories about your brand or business to your advantage by taking advantage of the opportunities when they present themselves. Does that make sense? Yeah. Okay. So that's where you start. You just start by being a good fucking dude and doing the right thing and going so over the top for your customers, regardless if they paid for it or not, that they tell people about you. That's how you get word of mouth going. And word of mouth matters because we don't, as a culture, and I'm not sure how it is in Russia,

but I would assume that it's similar if he's even paying attention to anything that I have to say here. We, as a culture, do not buy off advertising. That's not a genuine or trusted media. We don't buy the message from the company. What we buy is the recommendations from our friends. So our job is to create situations where people recommend us.

That is how you start building not only just more customers, but that's how you start building a culture around your brand, whether that brand be donuts. You know, we have a local company here called Strange Donuts that's developed a huge culture, okay? Whether that be supplements, like what we do, whether that be Harley Davidson, you know, whether that be Boris's Machine Shop in Russia. Everybody can do that, and it just takes effort. So that's where you start. The other thing that you can do

that that i think is important is to make sure you follow up with your customers after the sale in a way that's over the top one thing that we've always done is we do handwritten thank you notes on every almost every order it's 80 of our orders get handwritten thank you notes and we do a lot of fucking orders you don't do one of those like electronic things that sign your name person oh yeah you know what i'm saying yeah but it's impressive you know write them a thank you note show that you care is really what it comes down to because right now in the day of technology everything is text instagram facebook automated tellers at the grocery store uh you know automated tellers at the bank you know you go to home depot or the hardware store

or lowe's or whatever there's one checker and a bunch of automated shit the human interaction element is at an all-time low which creates an opportunity that when you when you step up and give that it stands out all right so those simple tools can help you generate a ton of business. It just takes a little bit of time. When I started in business, we didn't have social media. We didn't have Facebook or Instagram. The internet was brand new. There wasn't review sites. You know how I got people to come to our store?

It's by doing such a fucking good job with customer number one that he went and told customer number two, three, and four, every time the conversation of supplementation and nutrition or working out came up, he would say, dude, you got to go see these guys over here. And your job as a CEO should be to own the conversations that come up about your brand and to own them. So whenever people, your colleagues or your people that are in your industry are getting together at cocktail parties or vodka tastings in Russia or at Rocky IV boxing matches, whatever you guys do over in Russia, when you're people that do business, you get together,

your job should be to own the fucking conversation okay so that they say oh dude oh you you need machining you need to go talk to my boy boris he's the fucking man and that's how that works but but companies don't do it because when i tell them a they sound they think it's like so simple that they're like, dude, that doesn't work, which it does. And B, it takes work. It takes effort. It takes genuine caring to do. So, you know, like I said in the beginning a minute ago, there is no secret. This is basic shit. You've just got to execute on it every single time.

You know, in our company, we have an award we give out every month called go the extra mile award. And it's to, it's to reward the mentality and the core value of going the extra mile for customers, knowing that when you go the extra mile for customers, it creates tremendous word of mouth. So we actually, in our company, we have an award that we give out every month that if you win it, you get an extra paycheck. And it's basically, you know, who went the extra mile the best. And, dude, we have stories from people changing out batteries in the car, like I mentioned a minute ago, to sweeping out or helping people move, to sweeping out local gyms when they've had hardships and cleaning them up, making sure they're still running. We've had guys in our company go open other people's business when they, like, had a death in the family and the store was going to

be closed. They went and fucking ran it for him for a day or two. I mean, dude, this is, this is shit that creates, creates loyalty for life, for your company. So anything you can do along those lines is going to, is going to be what grows your business in today's day and age, because, and I'm talking about outside having a tremendous product, you know, machining, machine shop, there's a billion of them. So you got to figure out how to stand out. And when you're running a commodity service or a commodity business, the best way you could stand out is by blowing people away with your customer service interaction and care for them. So. Awesome. Awesome. Um, okay. So next question, but again, Boris, thank you so much. Uh, we apologize for, yeah, it's really,

we totally stereotyped his entire country, of course, by talking about vodka and Drago and all that kind of stuff. But yeah, it's a, don't get offended. Cause you know how Andy's going to respond. Get over it. Yeah. right. Pretty much. Okay. So next question for the MFCEO. This is from, who is this? Well, this is from Michael Scott. Michael Scott. I don't know if it's the Michael Scott of Dunder Mifflin, the office fame, but, and I'm sure he gets that joke all the time, but this is a guy named Michael Scott. He says, Hey Andy, thanks for doing this. It's really great to get insight from someone who won't give nice, delicate answers. Anyway, on to my question. This year, I started a company. I developed the brand, created the products, and tested them over and

over again. People loved it, and I was able to partner with a very good company. With this company, I have the ability to have a resounding effect for marketing, but I do not have the capital to make much product. So if I market it widely, there will be no way I can meet the demand, assuming there will be one. This led me to find an investor, so I did. I found an investor who is willing to give me the capital I need to launch, but some are saying that I should start small and not bring someone else in. So you can kind of imagine his question is, what do you think? Should I make a deal with the investor or try to grow it by myself when I don't have enough money to make my product?

That's a great question. Yeah. It's a very difficult question to answer because there's really two ways you can go about it. You can do what we did where we constantly reinvested our money over the course of 10 years back into our business and didn't get paid. Okay. And that's definitely a good way to do it because we maintain our equity. We maintain our ownership of our company. We maintain control. We don't have to answer to anybody. And I love that about what we do. Okay. So that's how we did it. But the problem with that is that, you know, a, it took us 10 years to get anywhere being most people won't stick with something for 10 years.

C, if your product is great, and let's say maybe it's a product that can get passed by in technology or can be outgrown by technological advances, that amount of time could make your business fail because you're not able to hit or strike when the iron's hot for your product. So, you know, I don't, did he say what kind of product it was? He didn't. Okay. So I don't know the product, but when you're dealing with something that you have to inventory, a lot of

times, man, it's important to, you're going to have to take other people's money to inventory. If you want to strike when it's hot. I'm doing a deal right now with a guy who is working on a fitness concept, a piece of equipment. I'm not going to talk about, say the name or say who it is, but he's a billionaire. And his product to do what he wants to do, because the product's going to hit and the way that it's going to be marketed is going to come on so strong that even though he's a billionaire, and when I say billionaire, we're talking about assets, not liquid all the time. A lot of people mistake that. A lot of people think a billionaire has a billion dollars in cash.

Right. That's not always the case. But even this guy who is well-funded is going to have to take other people's money to meet the demand of the sales in order to have enough inventory produced to meet the price point that needs to happen to make the margins happen. So, you know, it depends on the product, to be honest. But, like, if you have a product or a service that you can do it on your own by reinvesting and you're willing to take that time, you know, there's nothing wrong with that. That's what we did. And I'm proud and happy that we did that now. But in hindsight, you know, could I be where I'm at in five years by using somebody else's money? I would have fucking done it in a second. So my answer is, you know, I can't give you an answer because I don't know the product,

but if your product has any potential at all of being passed up or it's a strike while the iron's hot type product, or it's a product that can be consumed by advancing technology, technology's advancing at such a ridiculous rate that things that are brand new today, next year are obsolete. And if that's the case for your product, you have to use somebody else's money to have the inventory to meet the demand and make your business viable right now. So not knowing what the product is, that's the best advice I can give you.

Okay, Michael, hopefully that was helpful. I think it should be. I think that's it for this episode. We took a little longer. Normally, there's going to be 20 minutes. The reason we took a little longer is to explain to you what we were going to do differently.

But we're going to try to keep it under 20 minutes, 25 minutes. I think we're a little bit over that right now. But that's going to be the basis of how we're going to do things on Thursday. Sometimes we might come in with a show that's going to be a bullet point show, sort of like if you listen to the 4th of July episode, I did something like that, but just something a little bit different, you know, to work in more interaction with you guys.

Yeah, well, just a couple more things real quick before we close up. One is that I want to just tell people again how thankful we are for the reviews. They continue to roll in. And honestly, please don't stop. I mean, it's been awesome the um the you guys have picked up a slack on the reviews big time and it's super helpful um you know my

goal and i said this this morning on my periscope i want to change the fucking world okay and this is not something like oh i want to change the world i'm just sick of the fucking world you know it's not i want to do it it's just it needs to be fucking changed and this politically correct everybody wins bullshit that we've been consumed with for the last fucking 15 years needs to fucking stop and and that's that's the goal so the long end-term goal which i get asked a lot what's your goal my goal is to get back to where the fuck we used to be and be great, a great country, a great economy, hard workers that do what the

fuck they're supposed to do. That's my goal, is to send that message. I know the people that listen here agree with that message because the resounding support speaks for itself. If you guys agree with that message, the way we can help do this is by getting

this message out there more. And the way that we do that is by leaving reviews because it pushes up the charts on iTunes. Absolutely. So it helps us a lot. And, and, um, I should also mention too, because we've been talking about it and people have been asking about it. Um, we're going to set a date real soon to start announcing the winners of the review. Cause what I'm going to do is I'm going to bring all of them in here and we'll have a drawing. We'll start with – I just knocked over my pop. Anyway, so we're going to have a drawing to draw the first five winners.

I'm not sure what they're going to get yet, but we talked about some different things, and then we'll do that. And we'll also have details on the $50,000 entrepreneurial giveaway coming up soon on the podcast. That's something that a lot of you guys have been asking about. That's something that we are going to do. And we'll have details very soon on that. Right. Send, if you're a college student in the St. Louis area, send an email to askandy at themfco.com and just put in the subject line intern. Now, if you're not really an intern and you put that in the subject line to get our attention,

it will go very bad for you. We'll not answer your question. Yeah, we definitely won't answer your question. But I guess the last thing, you've told them about your Periscope, you're Andy Frisella on Periscope. I'm Vaughn Kohler, V-A-U-G-H-N-K-O-H-L-E-R on Instagram. Andy is Andy Frisella on Instagram.

And then Snapchat is what? MFCEO-1. MFCEO-1 and Andy Frisella on Facebook. Periscope thing is cool. You guys should check that out. It's very, very cool. It is. It's like a live podcast.

There's no editing. There's no, it's just on the spot. I like it because I feel like, like you know it separates the people who know their shit from the people that are pretending to know their shit yeah you know um it's it's cool i follow a lot of really cool guys on on uh on periscope and learning a lot is there is there a limit because i know i was i was in one of your sessions one time and yeah and it said something like overload if you don't get in right away on the, on the broadcast, um, I think it's like first 500. You can't, you can't ask a question. It's actually 500. Oh good. I, uh, but you can be in, you just can't answer questions. Yeah. You

can walk. Oh, okay. And then sometimes if you log back out and log back in, you bump somebody. Sounds good. Okay. Well finish up, finish this up. All right guys. Well, that's it. Um, send us your questions. Keep them coming. Keep the reviews coming. Uh, like Vaughn said, we appreciate everything that you're doing for us very much. Let us know if we can do something different to help you guys. Um, our job is to help you guys get results. I am here to mentor you guys and to help you guys any way that I can. That's why we do this. That's the purpose of this.

So bring us your questions and we'll answer them. And I guess that's it, man. That's it. All right. We'll see you later. I'll hold on to my breath I'll hold on to my breath