REAL AF with Andy Frisella - Leadership: Above and Beyond, All the Time, with Andy Frisella - MFCEO159

Episode Date: July 18, 2017

The most valuable thing you are going to learn in business isn't how to sell. It is how to manage a team, from the guy sweeping the floor to your highest-level VP. Mastering the art of leadership is h...ard, but worth it. So how do you learn how to lead? The first step is to make a habit of taking initiative. When you see something that needs to be done and you do it well, you're on your way to becoming an incredible leader--the kind that knows how to build wealth and build an empire.

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Starting point is 00:00:00 What's up guys you're listening to the MFCEO project I'm Andy I'm your host and I am the motherfucking CEO guys real quick before I start reminder that we have a review contest going on and the winners the winners are going to get a Skype with me where we can talk about anything you want to talk about all you have to do is go on iTunes, leave a review. And we're pushing that pretty hard for the next couple of weeks because we want to get our reviews up. That's how we get ranked. We don't charge anything. I'm not selling you anything. So if you enjoy the content, if it helps you out, if it improved your life in any way, please go on, take the time, take five minutes and go leave a review for us on iTunes. It's a big deal for us. All right, guys, look, I'm going to do something a little different today.
Starting point is 00:00:50 We did a podcast a few weeks ago on management and leadership. And since that podcast, I've gotten a lot of questions from you guys. And so what I want to do is just take a short, it's not going to be an hour long podcast like we usually do on Tuesday. It's gonna be a short podcast, basically addressing some of the major issues that I'm getting questions about. Guys, when it comes to management and leadership, like I said in the earlier podcast, it is the skill you're going to have to master to become more valuable in whatever organization that you run. And especially if you run your own business, the hardest and most valuable skill you're going to be able to learn is not to sell.
Starting point is 00:01:32 It is to manage a team and get them to perform. And this goes for everybody. It goes from everybody from the guy sweeping the warehouse floor all the way to the CEO. If you don't start developing those skills before you need those skills, you're going to be stuck in a position for life basically wherever you're at. Sure, you might do a little better. You might upgrade a little bit, but you're never going to become a high income earner. All right. So management is extremely important. Leadership is extremely, extremely important. And they're
Starting point is 00:02:06 very, very similar tasks. Now, I got a lot of questions about how to, how do I do this? If I'm the guy at the warehouse, how do I become a leader? We'll start with that. Guys, it doesn't matter if you're the guy sweeping the floor in the warehouse. If you're the only guy sweeping the floor in the warehouse and you've got other people who are watching you, who are above you, who are around you and they're looking at you, how do you lead them? Right. That's because people think, oh, I've got to have people below me before I start to lead them. No, you don't. All right. The biggest thing you have to learn is to take initiative to solve problems. All right. When you see a piece of trash on the floor, you pick it up. When you see,
Starting point is 00:02:51 and a great way to do this guys is to always act like somebody's watching you. All right. You, you pretend as if the CEO is watching you, or if you're the CEO, you pretend as if all your customers and all your employees are watching you. All right. If you pretend like somebody's always watching you and you can always, you know, execute with that in mind, that whatever it is you do, you're going to be very effective at showing and taking initiative, which is one of the key skills of being a leader. So let's say you're that guy and you see the piece of trash.
Starting point is 00:03:23 You don't go to the other guy whose piece of trash it is and you say, hey bro, you left your piece of trash over here on the floor. No, you pick it up, you put it in a trash can and you keep doing that. And you do that and you do everything else that needs to be done. Everything else. Doesn't matter if it's somebody above you's responsibility. Doesn't matter if it's somebody who you's responsibility. It doesn't matter if it's somebody who is a task with that other job. If you see something that needs to be done, you do it and you do it well. That's how you start to become a leader. Because here's the thing, guys.
Starting point is 00:03:59 And this doesn't matter if you're the bottom guy. Everything I say here, it doesn't matter if you're the bottom guy or if you're the top guy. The way you become the top guy is by mastering these skills. And one of the things you need to understand, and this goes especially true, let's say you have a team right now who you need to manage and who you're trying to lead. You need to understand that they are going to perform at the minimal level that they see you perform. So you could come in a hundred days out of a hundred days, 99 days, you could come into work or come into whatever it is you're doing. And you could execute with 100% perfection, which I promise you, none of you guys listening are doing right now, but let's say that you do. And let's
Starting point is 00:04:45 say that one day you come in because you got hung over or you got to fight with your girlfriend or you got a, you know, in a car wreck that morning and you come in and you perform at 90%, which is still pretty fucking good. Those guys that you're leading will always, always, always remember that one time that you did your 90% execution as opposed to your 100% execution, and they will only perform to that 90%. They will see that 90% as the 100% for them. That's how people are. That's how followers work. That's how people do things. And if you're going to lead people, if you're going to become a manager, if you're going to become effective, you're going to become a high income earner and you're able to inspire and drive and develop other people over the course of time,
Starting point is 00:05:35 which is what basically creates high income earners, you've got to understand how people operate. You've got to be the best that you can all the time because they are not going to do what you tell them to do. They're going to do what you do. And that is the hardest thing to get through to people when I coach them on being a leader and being a manager. They think that they can execute 80%, 90%, 97% of the time and still get the best out of their guys. And it's impossible. You guys have to understand that they were going to do whatever your worst day is, that's going to be their best day. And that's not because they suck. That's because you show them that that's what's acceptable. So you guys, you have to come in every single day with every single detail in mind. That's another thing
Starting point is 00:06:26 we talk about taking initiative earlier. Now we're talking about attention to details. Okay. You're walking through your business and you know, you see, uh, there's dust on top of one of the desks. That is not a detail that you should let slide, whether you're the fucking warehouse guy or whether you're the CEO, your job right then isn't to go and tell the person whose job it is to clean that desk, to go wipe the desk down your job as an effective leader and an effective manager is go get a fucking rag, spray some fucking cleaner on it and clean the desk. And a lot of you guys missed this point. You think leadership and management is about telling people what to do. And it is, but it's only about telling people what to do once they know the expectations that you hold to yourself. All right. If you go in
Starting point is 00:07:21 like 98% of you do and try to tell people what to do, people are not going to respect you. They're not going to listen to you. You're not going to be able to develop an amazing culture amongst your team. They're just going to do the bare minimum they can do. That will not create real value for you. What will create real value for you is being able to inspire, lead, get people to go above and beyond. And the only way you're going to get people to go above and beyond is by doing the above and beyond every single opportunity you get, whether they're watching or not watching. They know that you are the guy who
Starting point is 00:08:00 goes way above, way beyond with perfection every single time. And eventually somebody is going to notice that and you're going to get an opportunity. And when those opportunities come, you're going to execute the same way. You're going to do more. You're going to do it with perfection. You're going to do it consistently. And guess what? You're going to get another opportunity. Guys, this skill that I'm talking about is really, really easy. It is really, really simple to become a great leader and a great manager, but it all starts with yourself. It all starts with holding yourself accountable to the most minute, insignificant detail that other people would walk right past and ignore and think that it's no big deal. And the easiest way
Starting point is 00:08:42 to develop this skill, guys, like I said, is to always hold yourself accountable by imagining that the whole entire world is watching what you do at all times, whether it's at the grocery store and there's a rogue cart out in the grocery lot, okay? Just because it's not your cart doesn't mean you shouldn't go put it away. All right? You hold yourself accountable to the most finite details as if the whole world is watching. And if you can hold yourself to accountable to the most finite details, whether you're at work, whether you're at home, whether you're at,
Starting point is 00:09:14 uh, you know, the grocery store, wherever it is, you might be, it's going to be easy for you to develop those skills with your team. And they're going to do what you do. They're going to do all the little things that need to be done. They're going to execute above and beyond. They're not going to let the little details go. They're going to listen to every little thing. And guys, when you get a team that does that, now you're leading them. Now managing them becomes easy. Now you're building a team that has culture, that has drive, that has ambition, that takes pride in their job. And guess what, guys? People that can do that get fucking paid.

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