Retronauts - 588: Videopac Insiders
Episode Date: January 29, 2024A rarely-heard European perspective on the Odyssey2 (or Videopac) is revealed as former Philips staffers Oscar Groosman and Ton Kemmere join host Kevin Bunch to discuss their insider perspectives on m...arketing the console, its distribution, and its end. Retronauts is made possible by listener support through Patreon! Support the show to enjoy ad-free early access, better audio quality, and great exclusive content. Learn more at http://www.patreon.com/retronauts
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This week on Retronauts, Odyssey Who?
Hi folks, Kevin Bunge here.
In this episode of Retronauts, we have.
a very special interview to bring you. I recently got to speak with Oscar Grusman and
Tom Kamir, who were two folks who worked on advertising and marketing on the Odyssey 2 in Europe
and beyond, where it was known under a variety of names, but most notably video pack. They
provide a unique perspective into the inner workings of the video pack and how well it did
in Europe and other parts of the world. It's a perspective that I don't think you see very often
in the English-speaking world, particularly when it comes to discussing video games in the early
1980s, where the common wisdom is that home consoles didn't really sell very well, and it was
mostly based around home computers. So hopefully this clears up some myths and answers some
questions. This is something of a follow-up to our Odyssey 2 episode, so if you haven't heard
that yet, I certainly recommend it. The audio quality here is not amazing.
But I think the information and the discussion that we had is absolutely fantastic and well worth listening to.
So please enjoy.
And I'll see you on the other end.
So this is Kevin Bunch.
I'm joined today by two folks who were there during the heyday of the Odyssey 2 or
Video Pack at Phillips over in Europe.
So I suppose introductions.
Let's start with you, Oscar.
Okay.
Thank you, Kevin.
Well, my name is indeed Oscar Grossman.
I am 71 years old, live in Holland, close to Eindhoven,
where early days the headquarters of Phyllis were.
I was once the product manager of VideoPack and Game Computers
in the group of the Black and White Television.
I come back to that later on the organizational structure.
For some period beginning of 1980 till mid-85,
And besides me, is my friend Ton also living in Eindhoven, he was then there.
I was the advertising manager for the, let's say, for the whole black and white group.
And video pack for whatever reason was part of the black and white television group.
And I'm a little bit older than Oscar.
I'm 84.
and I was the advertising manager and okay.
Before we go in detail, like Tonne was already trying to do,
I'll make a sketch of the organizational structure of Phillips in those days.
Sure.
Did you allow me?
When I joined Phillips, that was in 1979, frankly speaking,
in the Video 2000 group, I came from IBM after working for CROX for a couple
years, Rank Cirox those days, IBM, I sold their mainframe computers and so on. But in 1980,
the Phillips organization itself, when I joined there, was about 420,000 people, employees worldwide,
and it was broken down in a number of product divisions. I think there were, I cannot remember
exactly, but something like 12 or 13, 12 or something like that. You had all.
Audio, you had video, you had medical systems, you had chemical components, Dufar chemical, polygram, etc. Defense systems, data systems, or electrolyte, or something like that.
Domestic.
And small domestic appliances and major domestic appliances, what we call these days White Goods.
That were the product divisions, and the management of the product division were all over.
located, more or less all located in Holland and in
Idaho, in itself, the headquarters.
But there was a matrix structure worldwide.
I think more than we, Phillips, Phillips was
active in more than, say, hundred countries.
And each of the product divisions had in a country,
yes or no, a local sales or a local industrial organization
or local development organization.
We call that a matrix structure.
And that was very complex.
for the top management of Philips to manage because there was a high degree of autonomy
or perceived autonomy in the countries where we were all active. And that means that in a number
of product divisions, for example, audio, video, they were in most countries represented by an
organization. But if you had some more in the gray area, defense system or something like that,
then they were only available
in an own organization
in a very limited number of countries
say five or ten or twenty or something like that
that means that there was
now and then a cowboy
concerning management
for managing point of view a cowboy philosophy
there were a large number of people
in the local countries
who did not follow the product policy
or the commercial policy
as defined in the headwaters
that was the situation
when I joined the group where Ton was already working.
How it all started with VideoPack.
In 1978, 1979, we had a guy in the product division.
Talk about the Product Division television in 1980,
1970, that was separated from audio.
But it was in the Video Group, I think it was called, Video Group.
Yeah, in FedEx.
And in that VEDAG group, there was,
a video equipment, a group.
There was video recorders
and color television
and black and white television, I think.
And there was a certain
guy, John Shuttleworth, maybe
have seen that name in the past somewhere
in some documentation, who
had a close cooperation with
Magnafox in Knoxville, because
in Knoxville, Tennessee,
there the Odyssey operation
started, in fact, as a nice
follow-up. I really
don't know why they started over there.
referring to that cowboy world in those days
from management point of view.
America was far away from Holland, of course.
And there was a project called Odyssey.
I think it was, yeah, people were enthusiastic about ping pong games
and all those kinds of things in 77, 78, that area,
or that period, I would say.
And there was kind of a game system with a keyboard.
Plastic keyboard and the cartridges that you could plug in,
and there were a number of video games developed locally
by all kinds of local software developers in the neighborhood of those guys
who were organizing that in 78, 79 in the States.
On a certain moment, some wise guy said if they are successful
and they sell quantities in the States,
why won't we do that in Europe as well?
And that is the moment that John Shuttleworth,
I think it was 79, started to cooperate with Tennessee,
And they started producing the G7,000, that was in fact the same system with them based on, I think it was Paul Cicam.
And you had NTSC or so in those days.
And we imported, as far as I remember, we imported quantities, that was before my time, imported quantities in 79 to Europe.
And in Europe they were being offered, as it worked in those days, offered to the national sales.
organizations in that matrix structure who is interested and where is there already a market
development sorry like something like Atari or so in in those countries in Europe
quantities hardware were purchased consoles were purchased and a number of games came with
that which were in principle at that moment organized programmed organized by also by third parties
We're a software group somewhere in the neighborhood of Knoxville.
Now, enthusiastically, we took a number of those cartridges over.
We started selling them, but it was real BS, as you say in the Dutch.
Because when the countries received their goodies from the States,
I think it was for the production of the States, it simply did it work.
There was a certain moment, from technical point of view, the consoles,
didn't work and the joysticks didn't work.
And on a certain moment we said,
yeah, should we continue with that yes or no?
And then I don't know exactly why.
I was on the verge quitting again with Phillips
and I came from IBM and he said,
Oscar, do you want to be the successor
of John Shuttleworth?
And he said, oh, yeah, if not, why not,
it's interesting.
A little bit hardware, a little bit software and so on.
And that's the way how I joined that group.
And it was done, a subset.
It was transferred to the small,
a smaller group, now not so small, but a smaller group than color television in the black and white television.
And that was under the management on a certain Mr. von Heeren.
I think he's already in time, Van Heer, Van Heer.
He wasn't German.
No, he wasn't German.
And that was a site activity at that moment.
And I started there in January in 1980.
The products, the consoles and the cartridges from the States were distributed.
I think in the UK and in Germany and in France somewhere.
And it was a big problem because from technical point of view,
they were not good.
So we had to make a plan to rework all the goodies which came from the States.
That was a pain in the ass.
And of course the software, which was an offer to us via Magnavox,
was not really not really fitted to Europe, so to say.
So what did we do?
I didn't do it alone,
I had a very tough boss
and all kinds of colleagues
who knew everything better than I did, of course.
What we did first,
we organized a think tank,
as we called in those days,
with the countries where the hardware
and software was already distributed,
via the distribution,
organization of Phillips.
So, the own Phillips organizations.
I will come back later to that.
That means that
we had to make
marketing plans and industrial plans
and software development plans at that moment
43 years ago
now, something like that
and I was still young
and then we had
discussions with the responsible
people of the national sales
organizations and with all kinds of people
who had some industrial or technological
or development background
the first thing was
what was decided was to
take back all the shit from
the big countries where those
Odice consoles were already distributed
and all those boxes, they were
sent back to
an organization in France
because the
television organization was quite big.
Color television factories, black and
white factories, black and white TV factories,
plenty of them in
Europe. So by one reason
or alone it was chosen to take France
because there was an organization
called La Radio Technique, that was a
technical organizations, I think,
They also supply to radio la or something like that.
Yeah, I remember well.
The radio technique organization was headquarters was in Surin,
in close to Boulogne-Biongour in Paris, Paris,
with technical staff, technical staff digitally, technical staff for production preparation,
and those kinds of things.
And some industrial locations were allocated.
I think it was Rambouillet, No Jandre Trou, and Le Mans.
Those three cities, there were already factories
where there was capacity to do the rework.
First, the rework, that was quite complex
because the main problem were the joysticks.
You have all kinds of plastic sheets in the joystick
to make contact, to produce the contacts in there,
I think it was eight directions or so.
And in the enthusiasm and knowing that the production
would not be anymore in Knoxville or in that neighborhood.
The staff was a rather reluctant.
The factory would be closed,
and they had put three or four of those plastic sheets instead of one in the joystakes,
and then you have the McDonald's effect.
If you buy one hamburger, you get in Holland 25 of those napkins.
And those plastic sheets, they were disturbing,
so you could not play the games.
So we have reworked everything,
and then also instructed,
the factory or the Radiola organization with the development group to have a better look
technically in the chips and the technical performance of those sets.
It was not because of a reason that also Radio Technique was chosen because at that moment
the French government was introducing a telephone book within a very small screen so that
all consumers, consumer marketing, could then have diet access via such a mode.
them to find the telephone number of the auntie the in the south of France they would never
visit them but anyhow then he had the telephone number now that was kind of a very
modern activity in philips in that respect consumer electronics together with digital things
So in the meantime, if you have questions, it just interrupt me.
Yeah, I was going to stop for a moment and have a ton introduce himself as well.
Tom
Yeah
Okay, okay
I was
I was advertising
manager for
the black and white
group
and as such
I'm also responsible
for
for the
video pack
advertising
but that means
responsible for
the video
pack advertising
in the
product
division
that is something
else than
the advertising
in the
national sales
organizations
so we
the first thing, what I did, especially when we got new video packs, all those beautiful
drawings and so that was, yeah, let's say, handled by me. I had to find via an advertising
agency, people who could make these kind of drawings, and I did that, and I took care
that all the right, how do you say that, films, etc., to print, because it was not digital
at that moment went from Holland to France where the new cartridges were made.
But that's one part.
Other things we always made in Holland, let's say some kind of debauchess.
But as Oscar explained, the national sales organizations were, in a lot of aspects,
were very independent.
So we produced them.
And then the Necessantzegro organization could say,
okay, I want also 5,000 of these broachers.
But the organization could also say,
no, I don't like it, I'll make my own broacher.
That was always a part of the fight, not really fight,
but the discussions.
And I was also responsible for a little bit afterwards,
for color television and so on.
And there we made also commercials
and for color television.
For VideoPact, we have never made a central commercial
that some national organizations did it on their own,
but there was never a central commercial.
What can I say more?
That, yeah, we regularly Oscar and his colleagues organized,
how do you say, sales conference?
of product
conferences
where all the national organizations
from Europe were sending
one or two people
and also there
I did often
the presentations about
new cartridges
and about brochures
and things that they could get
from Holland
but then again it was always
the question
which countries will adopt
adopted and which countries will not adopt it.
And there were a few countries which always used our stuff.
And there were some countries which never used our stuff and said,
we can do it far better than you can do it.
They still think so.
So it sounds to me that, you know, Phillips was not really directly involved with
introducing this product to retailers and helping them with...
Oh, yes, yes, yes.
we yes we were in from 1980
1980 onwards
okay because it sounded more like
when I say Phillips I mean the head office
and not like the regional
country by country
distribution arms
yeah now that is we had a number of
distribution models
one was the national organizations
which a subset
is then the national sales organization
from the individual divisions
the countries in Europe
they all had an own national sales organization
for television so also for a video park
the only thing is that if you sell
millions, hundreds of millions
the television set and you come with a new product
where software is the moneymaker and not the hardware
then you have different cultures
and that took I think one or two years
before that landed more or less
in the heads of those people in the national sales
organizations.
There we talk about national sales organization in Europe, but we had also, I had not so much
to do with that at that moment, the International Overseas, it was called, where we, that was
a group in Eindhoven, in Holland, and they exported to small country, South America.
And then there was another organization also in the neighborhood of Eindhoven for Videopac,
not only for videopac
but also video pack was then sold
and that was the direct export organization
and they sold not to
smaller countries
and the other side of the world
outside Europe
but they sold directly to agents
in all kind of
in countries where there was no
Phillips organization itself
that's when they
that is
that needed a lot of commercial
communication because otherwise
every
himself respecting
manager would go in his own direction, so that it was a total transformation of the total
company Phillips in the 80s and the 90s, which resulted in a better organization at the end
of the 90s. But then at that moment, it was still, as we call it in Holland, Rattie 2.
Nevertheless, for Europe we had an certain moment, I think after half a year we had quite
a good policy on what to do with VideoPack.
If you allow me, then I go to the development aspects or not.
Before we jump to that, I was curious.
So you mentioned that you got this first shipment of product in from Knoxville
and it didn't work really well.
It was kind of defective.
So once you had that sorted, what was sort of the level of interest within Phillips
for video games in general and the video pack itself?
Do you remember?
Quite high because at that moment,
There was something awkward going on because Phillips at that moment sold pickups, pickups for the finil music and so.
And the compact disc was in the works and the compact cassette was in the works, those kinds of things.
We're always concentrating on hardware.
And suddenly, in the end of the 70s, for example, Atari and Pome, they started by making money in an electrical,
consumer electronics environment making money on software.
And in Phillips, that was only polygam, who is doing that, selling finial records?
And so there was a high interest from the technology side and as well from the,
how can we transform such an intervention to more selling of software?
And in the Polararch model, make your money on some, not on the major hardware.
Now, that takes a number of years to change that attitude and the change.
is the way of thinking.
So, yes, there was a high interest, only it took years and years,
before that really embedded in all the organizations.
And that it was a natural, in fact, a natural process,
especially because you were talking about low quantities in the beginning.
And, yeah, you must imagine that you have to deal and motivate organizations
who make hundreds of millions of turnover over profit
on the sales of beautiful color television sets.
us would cooperate in the same way for a couple of 10th of millions, tens of millions of
turnover and video games.
So that were two different aspects.
So yes, there was a high enthusiasm, especially with the younger people and the elder people
with a more technological background, which was Phillips and at that moment, it was a bit
on a distance.
We had to talk our tongue out of our mouth to have them on our side.
Is that an answer to your question?
Yeah, I think so.
Now, we had also a problem then how to continue with that after the repair of all those things.
So we started, we asked radiotechnology to prepare the production of the consoles in Europe.
technical tricks to make a P-L-C-C-C-C-C-C-C-C-com really compatible and all those kinds of things
and I don't know what the simple things and of course we had to start making more
cartridges developing more cartridges because at that moment most of the cartridges came from
or the ideas from the cartridges came from Knoxville but in the meantime in 78
named
mentioned the word
John Shuttleworth
he always cooperated
with a software house
somewhere in
Sweden
with the guy
name
what was the name
of the guy
was that
Intron
Peter Inzer
and assert in Christa
Medin you know
he was working
in Sweden
for a software house
and they were
developing all kinds of games
for a number of platforms
as far as I remember
and VideoPack was one of them
And then when we started the operation in 1980 to transfer everything to Europe for the development thing and at least the management of the hardware and software development in Holland for Europe, not for America.
Then we have asked Christian Medine to join our group in Eindhoven and to be kind of a software manager because he had the most experience in making games on a various number.
of other platforms in those days.
And then we started software development
and we started hardware development
at the same time in 1980, in fact.
That means if I go to the hardware
that we have contracted Elcoma,
electrical components and materials.
Materials development,
what is now NXP or something like that,
to look into the technical aspects
from having those chips,
in a more or less upcoming digital world for hardware.
So there is a certain plan was made to not to stick with the G7,000,
but with the Intel 8048 or something like that,
and a video interface.
And there's tube with small cartridges with 2K or 4K home,
which you could use because then you had a very limited development capacity
concerning building the software, the abulators and these kind of things.
That was one part.
And the other part was, how did we get the nice new games?
Now, that was, in fact, an open relationship with a number of software houses.
Of course, there were discussions with the countries, what kind of software do you need?
Now, I myself, together with a number of other number of people.
We have organized all kinds of market research activities.
What is a game?
Why is a game interesting to play?
So we had contacted even board game manufacturers like Monopoly and those kind of things.
I think it was called Jungmo or so.
And they have taught us together with the consumer panels groups and the discussion groups which we had.
Because for us it was new, what makes a game nice.
And for the action games it was, yeah, we called it shooting bang bang.
And that is not only shooting bang bang in a target, but also having an unexpected element in the game.
Like my monopoly, you play and on a certain moment you can go to prison and those kinds of things when you have bad luck.
Like Pac-Man, later on with the pills and the chewing persons were doing.
Unexpected moments, that was one.
The second thing is how could we use it?
That was strategy games.
That was something new in those days.
And then we had something intellectual games.
That was the chess modules.
later on only won the chess model
and then we had also what we called
edutainment
I have to recall 43 years ago
and that was in kind of
the cartridge with
at ons or those kinds of things
to teach people to children
to teach them how to behave in traffic
and or what do you have
oh yeah the piano the music cassettes
that there are two examples of
the categories of
games. Now, then you need a different category of software houses to deal with. Either you can
also program it yourself with a software group. Now, we erected, established a software group
in Eindhoven, first under the leadership of Christian Medine, and then later on from
a renovated software houses with people with a lot of European experience, Schutter
or something like that was his name, and another guy spelled. Also an hobby that.
It was hardware, and he was also later on working on MS6, but we can come to that later.
Now, so at that moment, we had open communication.
In all the magazines from video games, they were said, if you have good ideas, let us know.
We judged that on, is it funny, is it nice, is it good?
Does it fit in a stupid small cartridges?
Because it was a very limited system.
Right.
And so on.
So there was a lively life to judge at all.
because hundreds of good and thousands of bad ideas came in and that was all filtered out
and then put on the table as a good proposition to program yourself
or to let them program houses do that or in the software house or it was hub in wind and never think about it anymore.
So that is the way how we try to increase the number of interesting cartridges
and Tom made every time I think there was something like 100 cartridges or so.
I don't remember anymore.
I think I left the group and there were 60 or 70 years.
Yeah, so I went about that.
And I escaped to another country, to another country.
That was the way how we did it.
And in the meantime, there was a little, now a little,
there was quite a lot of what we call them from our point of view, illegal activities.
I have seen all kinds of cartridges coming up and e-proms coming up with all kinds of games.
So there were a large number of people who knew how to program those e-proms with all kinds of funny things.
And in some countries, I can remember that even cartridges with video park label were put on the market.
But they had never seen them.
So that was very interesting.
So that was a mishmash.
And as I said, in that world, it was all new, like making records and pick up things.
So you folks, if I'm understanding this correctly, they would submit game ideas.
as to you folks in marketing
and then you basically signed off
on whether or not they would move ahead with those.
Is that fair to say?
Yeah, that is fair to say.
On the moment that everybody agreed
that it was nice and funny
and fitting into the four frameworks,
so with action games,
educational games,
entertainment and so on.
As long as it fitted in that strategy
and we also knew
that in those games
it's a very short product life cycle
of an hit,
like a record,
like Michael Jackson.
Was already there?
The moment, I don't know.
You have a small hit for a couple of months, and then it's all over.
So that's very sure life cycle of something that was selling in like hell.
That was very short.
You had also enormous risks in inventory if the life cycle was in the end of the product line.
And then maybe you had to throw over 100,000 or 200,000 cartridges somewhere.
So that although those aspects were all taken into account,
So whether it fitted in the countries where you want to sell, of course, because all our national sales organization have very savvy managers, especially the younger ones, and they came with all kinds of deals for their particular country.
So you cannot say yes to everything, and you can also not say no to everything.
So that was a mix of judging whether something could sell and could be produced and did fit in the machine.
That is, I think, the answer to your question.
So the national sales organizations, those were the ones who decided which games would be published in their particular country. Is that right?
No, that is not 100%. We were responsible to choose the cartridges. That was a central affair on headquarters.
But we had a very strong, very good communication structure with the regional managers who visited the countries every four to six weeks, a number of them.
marketing managers we called them,
and the input from the national organizations in Europe,
that was taken into account by making the decision tree
for all the different models, different cartridges you were going to make.
And in some countries, people were, like the UK,
that was all space wars or something like that,
space invader type of things, shooting, bang, bang, that was all good.
And on a certain moment, all kinds of home computers came up,
later on, the Sinclair's and the Commodores.
So there was a shift going on,
and we monitored that shift very close.
And the decision process was made in that way,
because you could easily fall flat on your mouth
when you had said yes to a certain cartridge or a certain game,
and then halfway the development process,
you came to the conclusion that very nice
and all the technical people very enthusiastic,
but you could not earn a penny on it.
So that was an, in fact, a managerial,
a relatively okay process as I can remember.
Okay.
Thank you.
Let me have a look because I have here.
Oh, yeah, we have also, that was also an interesting aspect.
That was also in Tons area.
How do you do the visualization and how do you give the cartridges a name?
I remember Atari was very successful because they threw a lot of money to Mr. Spielberg
for to buy the title
E.T. For example.
Now, we have once,
we, that was some Phillips, most days,
my boss, in fact,
has then agreed on buying a title,
I think it was Thunderbirds.
Thunderbirds. Thunderbirds in the UK.
In the same way of thinking.
I don't think the cartridge ever came on the market,
but I can remember that was an issue,
how you can deal with the joy
to play the game,
with also the marketing aspect if it is hanging in the in the in the in the in the
in the in the in the in the reds but on also made for the retail after all the
countries and rag jobbing and those kinds of things that children would
pursue their parents to buy a cartridge with a nice name on it and a nice
visualization that was that was also that were also aspects where we're playing
a big role of course in decision what to do how to visualize it and
the whole package that should sell.
And that was a monthly and sometimes a very big, big meeting with nearly 100 people
on which way do we go.
And to have also the commercial message in all those various countries, but the notice is in the same direction.
Yeah.
Yeah, I know there was a TerraHawks licensed game that came out in Europe.
And I was curious the approach for getting that.
So that's interesting.
Yeah, frankly speaking, I know I remember the name Tehrahawks,
but I cannot remember anymore about the legal process from the name and so on us.
I have no clue anymore.
I am too old for that.
But I have seen Tehrahawks somewhere in one of the catalogs.
Yeah, it was, and strategy games and so all after my time.
The only thing was that now and then we had an legal clash,
because Pac-Man was Pac-Man,
and we had Munchkin, Munchkin.
Yes.
Yeah, that was a very interesting legal affair
because in fact you could argue
that it was a straightforward copy of Pekman.
And we had all kinds of lawyers
who worked with whom we worked closely together
because there was no, in fact,
your prediction about software issues
and the ownership of software.
So you could argue if you would be our Atari we have we have invented the game the programmer could have argued he invented the game and then you say yeah but it was programmed in the Atari for example the Atari or the Mattel code and then we could argue for example yeah with our code in the G7000 was totally different so it is our the copyright on our code is the same and then you have a discussion about ambulators which no lawyer could ever understand and then
then you had a later on the visualization and a number of pixels where you can clearly say
the Atari game, the Mattel game or whatever it is, has a different number of pixels
on the screen and then video pack or an odyssey and then you had a visualization this tonne
was doing how to market the whole thing and you had of course the name connected to it
but it was a totally apart ownership of all kinds of names so those aspects I
can remember that on the moment Phillips introduced
Munchkin, everybody said it is exactly the same as
Pac-Man, that busloads of lawyers
were traveling and planes with lawyers were traveling between the
courthouses in the UK and Hamburg and all those kind of things.
And I can, I must say the judges in those days were also not
very well of the jurisprudential in copyrights and software
because in one week
one court could say
Phillips is right
and the other
Intel is right
or Atari is right
or something like that
that makes
that made the life
very funny
and interesting
and interesting
never a boring moment
so that was another
interesting aspect
I can also tell you
if you want me to tell
something about
a chess game
yeah I was very curious
so I know that
there were several
games that only came out in Europe
and I know that was one of them and I know
it required a whole hardware
attachment just to run
the chess game. So I was curious if you could
speak to how that came together.
Coincidentally,
I was the owner of the problem, so to say.
I don't know whether
you are ever sailing or
surfing in the beach. Now, I
was doing that somewhere in 1982
or so in the south of France.
And I was
laying on my
on the towel
and besides me were sitting
a man, he was also Dutch
in the French environment
having a holiday
and he owned a software house
in Amsterdam
I cannot remember his name
I know his name
but I cannot mention him
and he had
bought the license of
a video game
sorry a chess program package
with an high E-low level
which was done running on a
the Z-80 processor
and it was sold
he was selling it to
I think it was called
Tendi stores
Tendi stores
Tendi stores and I went to the
Tendi stores we got nothing else to do
and with my hands in my pockets
and I looked at the
console, the Tendi TRS 80
it was and a keyboard
and then I said
myself played chess when I was young
quite often. I was very interested
in those kinds of things with the E-L
rating
and then Big Blue, my ex-employer was also working on the Kasper of game thing, the chess game thing.
So I said, how can we have such a program on our G7,000?
So I rushed to Christo Medin, the software guru, and he said, now, I said,
if you now throw away the keyboard of the TRS 80 and you throw away the tube, the picture tube of the TAS 80,
what do you have done?
Oh, yeah, just a printboard.
I said, oh, that's interesting.
How can that printboard then talk to our G7,000?
And then Christian Medina was thinking about it for two days,
and he developed an interface.
So we made a cartridge like the normal Odyssey cartridge,
but the hardware didn't fit in that simple cartridge.
And that was a complete TRS 80 inside.
I say it in my words, huh?
And then we packed that thing in a kind of rucksack.
and that was that
do you see it
I see the picture of it
yeah no and then
half a year later we had the prototype
of the thing we made
in the commission
agreement with the guy from who
he bought the rights for the
program we went again to
La Radio Technique they were enthusiastic
and
half a year later they
left already production lines
France and I think
it was less than a hundred thousand
but it was sky
high consumer price and
also there the development in chess
computers came up handheld chess computers
which you could use in your
on your lap in the plane and those kind of things
I had a number of them because
I played chess every day but this was the
only solution to come to a chess computer
and it was good for publicity
and so on so that that is
the whole history about the thing
it was just in fact bought
fiction 30
from somebody else
and you put another piece of plastic around it
with an interface developed on in-house
that is in fact the answer
and you could ask a fortune
for it in a retail price
so every
every chess member club would like to have
such a thing for that price
because the other computers were
thousands of dollars
and these were only a couple of hundred or so
something later I think it was
1983, 84, and I didn't even two
1523, I don't remember
Um, so. Um, so.
Speaking of hardware developments in Europe, who was doing the hardware development for devices that only came out in Europe, like the G7200, the one with the built-in screen or the G7400?
And what role did marketing play in getting those together?
The first thing, when you introduced the normal G7,000 with the cartridges, every half year, IBM was announced every half a year.
IBM was announced, I work
at myself, every two months
introduced a new
platform or a new
generation of computers,
as did the consumer products
do in those days as well.
So the first question is, how can you look in the future
and how can you predict
the prices of chips
and what does that mean for the
capacity of the game you can put
in such a cartridge or in another
medium? And then
you start, of course, with the console.
And if the console is too limited in its computing capabilities, or the video chip with the video interface, I think it was called.
I think that were the two things.
The rest was a little bit power supply and a little bit printboards and so, and a little bit plastic and some joysticks.
And so we developed a number of things by after torturing our brains, which was in fact sometimes easy, because sometimes easy come in a nice way.
But the G7,000, we tried to upgrade the CPU.
That was not possible.
We tried to upgrade, I think it was the video interface.
And that was called, I think, the G7,400.
And that was, yeah, that's the 200.
400.
That was nothing else than a video phase interface interface, if I remember well.
I cannot find it back after all those years to improve the graphics capabilities, I have to say.
so that you could make better games
and then in the meantime
you have to use a CPU
or an extension to the CPU
that you can also plug in bigger carties
than only 4K at that moment
4K Rom it was or 4K EPOM
and you would like to go to
what is now in a USB stick
but that was then dreaming about the future
so with that question
we went to
or where we were I was
traveling every Thursday to
from Eindhoven to Paris
years and years with all kind of people
people who really know how it worked, because I'm a commercial guy, not technical.
But there were all kinds of meetings, and there was a triangle relation with the Elcoma
division who developed the chips, the existing NXP, where all kinds of groups, I think 20, 30 people
were working on those kinds of interfaces, not only for as customer inside Phillips,
but also for
customers outside films
and that is the way
how I have to look back now
in a number of papers I found
in a very dusty
roof
thing in one moment
yeah there was a G7,000
the 7400
better graphics and then we had
a plan for the 7400
add on
that was in fact based on the
chess cartridge
principle that you then could add
because at that moment also IBM startup is a home computer or so
that you have computing power also
they can even do more than only shooting bang bang and so
we were when we were walking around in
in France in La Radio Technique
they had that text that thing the telephone book
and then we had an idea
that was coincidence
can G7,000 not be fixed
not be fitting in the plastic housing of that telephone book thing.
And yes, with the black and white tube.
That was that one, the G7200.
That was then just the hardware, one-to-one plugged in the thing.
So take out all the electronics,
where that garbage from that thing.
They had there on the market, and they sold tens of millions of pieces to the government
because they were behind that.
And we took just a plastic casing.
video pack cards could fit in it and then you were not because we also noticed from market
research and just by talking to your customers of course that if you have kids in the house
and you want to see the late news in the night with the kids in the living room and the kids the
kids they pull out the coax cable and they would start playing the game and not good
not good for your marriage and so so that was done in a certain
And then we said, let's start with the black and white thing that was available, already, ready available in France.
And later on, if this is a success, put in a color tube picture.
How do you call it?
Color tube in it.
That was it.
So that was a nice thing.
And then in the meantime, you have more space, physically, more space to change to new boards with new processors.
Where we had to talk our tongue out of our mouth.
That's something like compatibility is key in this business.
And in the television world, you had a new generation of television sets,
color of black and white, based on a new technology,
and then you put it in a new television sets,
and then it was sold as an innovation.
But there was no backwards compatibility, only that you had to be Paul, Seacom, or NTSC,
and the rest was all the rest you could forget.
Now, if you have an outstanding park of cartridges, then it doesn't work.
So forward and backward compatibility, I can remember that was an hot issue,
in various meetings where
people who did not
really understand the business
were having very nice discussions
and then there was even
an other project
oh yeah there was the G-9000
and that never came
that has never been born
yeah what was that
I think I already left the group then
that would be introduced in in 84
85 or at the end of
85 and that was
a complete new thing but then were based
on home computer technology.
Okay, because I remember reading some internal documents that went online some years ago
about in the U.S., they were discussing an Odyssey 4 around that sort of time frame,
and I'm wondering if that might have been the same piece of hardware.
It could have been the same.
I can remember that McNafox was doing all kinds of things on his own for the U.S. market,
and spin-off to NTSC countries.
Of course. Then there was a complete thought. The first of all, McNafox as a company,
was less independent as when we started in 1980. So there was more and more involvement
via 42nd Street headquarters in New York of the Phillips Organization. A couple of people
left the company, Knoxville, and so on. So there was a better cooperation. Maybe it was
concluded, but I think I already left then, that if you go and want to develop this
business, you have to have a worldwide view and not only in USA view or a European view
or in South America view or something like that.
development, and on the meantime, we also were investigating home computers, because they came up.
Do you have more questions about video games as such?
Yeah.
So I know the common narrative that today is that Europe was mostly interested in home computer games and not so much in these sort of TV games.
how did that that's not that's not really true
how did that bear out in your experience
now the whole thing was that it started always shooting bang bang
yeah space and then it developed and then on a certain moment
you see the limitation to video games
and then there were another number of companies
and I'll mention some which I listed I think 40 years ago
that was Atari, Mattel, Coleco, and there were another number.
I have to look in some papers.
Yeah, at this moment that you are enthusiastically busy marketing, video pack,
and all those models we just have mentioned with all the software hazards around it.
We were investigating in 1983, Atari, Apple, Commodore, IBM, Sinclair, and ourselves, of course,
as the main players, because that were the best candidates to start,
because you had in Europe
everywhere those Commodore 20
and Commodore 64 clubs
where they made all kinds of games
and then we said
and they had much more capacity than our games
G7,000 and so
and then also Sinclair was busy
introducing all kinds of games
and all kind of software house
were diving into those kind of
hardware solutions which were brought by the hardware industry
to make
a number of
games as well
And we came to the conclusion that in fact you had to make a split in marketing and product development for hardware as well as software in entertainment, educational, home computer, all kinds of things we are now doing, the home computer, and personal computing.
Then maybe an overlap with small business, and then you went to the mainframes.
That was the whole array of type of computers we could at that moment define 40 years ago.
and we said on a certain moment you can make fantastic games
when you would use the existing technology from IBM
or from all those of the Honeywells and so on
then you could make magnificent games
what is now in fact if I now walk on the
Foucaustelling in Germany
then I see
visualized with all the kind of youngsters with long hair
then you see them playing all kind of nice games
but in fact with a capacity
but we thought in the 80s that would never be possible
for consumer use. So that was a very healthy tension between what can you do and how do you develop your heart and software in the on those games. It was the conclusion was quickly made that you could not do that with the hardware type of video games. So we were going to, we, Phillips was going to investigate at home computers. Now that was a fantastic discussion and on set.
Everything.
Yeah.
Yeah.
You don't speak Dutch, but I was kicked out of a meeting
because I was not so agreeing with the MS-6th stories.
On a certain moment, in a Phillips organization,
a big organization, I worked for a number of large multinationals.
And on the moment that the business is growing in billions of dollars,
and a small business unit is suddenly,
what we were running was hundreds of millions of dollars turnover,
it was a very nice, very nice profit.
and on a certain moment they put managers from abroad, not abroad,
and from other divisions in, because they know the business better.
They say, now, on that moment, they bring in new managers,
which have a lot of talents, but not the talent to analyze the video game business
or the home of the business in detail.
So that meant that on a certain moment, I think it was in the midst of 84,
At that moment, new managers from Phillips have chosen for the MSX solution.
I think it came from kiosera or something like that in Japan.
Kiosera.
Something like that.
At that moment, I started crying and I think indirectly I said here,
I don't want to work anymore.
It was not black and white, but I didn't see that at all because all kinds of typical things were happening.
I said, yeah, what is it then with software compatibility?
If you go to MS6, in which countries do you have MSX?
Who is going to invest in software in MSX?
Who would do without an hardware base without having...
But as far as I understand, in an ultimate attempt,
they have tried to transfer with all kinds of software houses,
the video game software from LDC and from the Atari-based platform,
or from a Co-Co-based and the Mattel-based platforms.
to make all kinds of games, one-to-one copy to a home computer,
home computer environment, but later on it became a personal computer environment.
Is that an answer to your question?
I think so.
So I know that, jumping back a little bit to the G7,400,
I know that there were plans to release that in the US as the Odyssey 3
and those never came to fruition.
Do you know if those affected, or that failure affected the release plans
for that hardware in Europe at all?
As far as I know, I cannot
I cannot remember that at all.
I'm told that.
Sorry, it can be
there was an old issue because
we had closed down
already in 1980 the production
for Europe in Knoxville
and then they started,
I think they started,
or they continued locally
with producing the Odyssey.
They,
and it was a guy called Staup or something like that,
Mike Stout?
Yeah, he came regularly over
to Eindhoven.
I had a nice meeting with him.
He was still young and so, and lively.
And I think they did all kinds of things outside the scope of, I think outside our
managerial scope.
I think we knew what was happening, but we were concentrating on Europe and the
organizations where Tom made all the material for, the international overseas group and
the smaller distributor activities, which was quite a work.
He worked as assholes for four years long, right?
Five years long.
But he still looks young.
And all I'm stepping into the twilight zone.
This is a madhouse and fears like being blown.
My weekends spend the moon and star.
Where's a lot to go now that I've gone to fall?
And oh my I'm stepping into twilight so home.
This is a madhouse.
I'd like to actually pick his brain a little bit
I've always heard that the video pack did very well
for Phillips in South America
particularly Brazil and I know there's some games that were only published
in that region
so any insight into
how it was received down there
and how well it did
maybe Tom can answer that but I cannot remember
that I have dealt with with South America itself, now and then some way that the straying
product manager or sales manager visited us in Eindhoven. I think there was an activity.
I think that went. I have never been involved with South America. I knew they were selling games
and maybe you made some also material for them. That was the idea. I don't think so. I don't think so.
We made this specifically for Brazil. No, no. I cannot remember. Never. I think it was
copycat maybe that Miami
played, the free trade zone played
the role in that.
I strongly
suspect after 40 years
that maybe
Aldi say, was it also
NTSC in Brazil?
No, that somehow via
Miami, consoles
and cartridges ended up somewhere
in South America. Okay.
And quite some quantities, I think.
I think I have quantities in front
of me.
If you are interested in market shares in these kinds of things.
Yeah, sure.
I would be interested in knowing how the video pack did.
I left Phillips more than 20 years ago.
They cannot sue me anymore.
But it is my own my own scribblings from what I found back, but not so much.
Oh, yeah, that's a good thing.
So, 1982, the market in, we concentrated in the UK, Germany, France, Italy,
in the Netherlands. That were
the five countries were the most important
for us and the rest was small. Sweden
and Belgium and so, they all participated
were small. Total market
in 83 was
about just under
2 million pieces hardware.
And we were
running for the market share of 20, 25%.
And the rest was more or less
Atari and those kind of things.
At that moment, we had
also beautiful tables
because we had a very intense contact,
we had that meeting-wise, but also financially.
They earned a thirteenth minute on GFK,
the Market Research Institute,
who monitored retail sales,
what the ratio was between the cartridges and the hardware.
And that was monitored very precisely by GFK
for all the brands where we were active in it.
And I have figures here in Europe, USA and overseas,
overseas it was in South America I think
but in we had a ratio
it started with seven cartridges in 1980
per video game console
and then it was
in 1984 it was planned to go
to somewhere around 1.9, 1.10
to 9 or 10 cartridges
and then per console
sold console so the park
and then we had a very nice curve
hardware failure
after five years
or the joystick
ticks, it didn't work anymore, those kinds of things.
But that was more or less what you could sell in that particular year on the outstanding
park.
That was interesting.
So the numbers quickly went up in cartridges, and the number of consult quickly went up.
And our main goal was, of course, like Atari did, Colaco did, and those kinds of guys,
to take care that you had a high and very big part of harder consoles.
We were then wondering what market share you could reach with a new generation of hardware and new generation of software.
And with the gray area, because the Sinclair's and the names I just mentioned, left and right as we are popped up.
I've even been a member of the Dutch Home Computer Club, the HHC, but I only could speak with nerds, which were doing all kinds of.
We were interested more in the electronic boards than the whole business model.
So, but that was, I think, two or three years that more technical-oriented people
were interested in those things than the real commercial guys.
Nevertheless, everybody saw the enormous potential, which was there around the corner.
I also have here, Phyllis and Magnafox together.
Magnifics did not have such a high market share in 1982,
the USA, that was more Atari, by 75%.
At that moment, in the USA, it was Magnuswax, Atari, Coleco, Mattel, if I have to
believe my own remarks.
And in Europe, it was mainly Phillips and Atari and a little bit Mattel.
Mattel was just starting with a beautiful system.
And they find pre-financed, I think, Barbie film this year.
Home computers, that was a diversified picture.
USA was far growing faster than Europe with the number of brands.
Apple, if you let me see, Atari, Commodore, Sinclair came up in the USA strongly, Tendi came in.
And Texas, I think Texas instruments.
Tendi.
Oh, Texas.
Texas.
Texas.
And then I think some Japanese toddlers came up with less than 2% market share.
And in Europe, the Japanese were much stronger because they had.
I think in Europe they have better distribution structures, the Toshibas and the Solis and the Sanyos and so than I think in America, because there you have all kinds of other brands.
And of course, that is interrelated concerning distribution.
And if you don't have the distribution in your pocket, then you have also a problem.
Because they have beautiful things, but you can't sell them.
I would say.
So that is, in fact, the transfer to home computers.
And then I left, and you still work there, I think, Tom, for another three, four years?
Yeah, but not four years, less than four years.
But it was MSX and that has hardly been a success.
I don't think we did.
That was a big disaster.
Yeah, I don't know if you speak Dutch, Nix in Dutch, that is nothing.
And I was once in a meeting and I said, MSX, that is Nix.
And because of that alliteration, it cost me my bonus, I think.
Yeah, you know, naming schemes when changing languages is always a bit of a struggle, isn't it?
Yeah.
Hey, but M60, I can remember that there was, because then there was also in Phillips, another development, it was the P-2000.
Remember that?
I'm not familiar if you want to touch on that.
there was an other division and there was a guy called dr krohn and he was then very young i think
he passed away already and he had an own laboratory in the city of gelder off close to eindhoven
and he was working but under the supervision of data systems and or a liaison or data system
something like that, on a personal computer
for educational purposes
with a very small cartridge in it,
the mini cartridge, it was later on used
for the telephone answering machines.
No matter you had them with those ones at home.
That was the data carrier for that machine.
And that they were trying to sell
to the
fire the Phillips
data systems or sales organization in Holland
to schools,
colleges so that people could be familiar with computers and so on. I think because of the government
interest, it was sold a little bit, but you could not play games on it, but it was a typical
niche market education. Well, now every, if I look around here in the high school in my own
village where I live now, all the kids from eight years onwards have an own laptop now. And then it was
only the high school or pre-college or something like that, the pre-university.
And that was also a total separate development where nobody could invent really
consumer applications for.
That came two, three years later, while the real home computers were introduced, in fact.
And let me have a look.
I have more on my checklist.
Yeah, shows and exhibitions.
I cannot find back anymore, but you have also, together with the German organization.
the Durban Organization was in those days
enormously enthusiastic
and we had a very professional guy
and Greg Gerard
that was the name I don't know
and he
we had even
a stand now
if you would be on the CES
it would be impressive
I think it was in an exhibition
electronics exhibition in Hanover
or something like that
where he had built a kind of an A4G1
and kind of a futuristic
booth
with all kinds of nice ladies demonstrating the videopar games and so on.
Also, those activities, they helped a lot in our marketing activities.
And Tom, you also made all the rag-jobbing things and so on.
The display racks, which had to be multi-country applicable.
So it's all kinds of slit-in things for the local language
and the local cartridges that were done, but he already explained.
Sometimes there were different kinds.
Some cartons came not even on the market in some countries.
We had one which was called Dam Busters.
I don't know your history knowledge is about 1945.
That was the plane which dropped the bomb on the dam.
I think that was not the most popular cartoons in Germany.
I can't imagine why.
so for commercial reasons
maybe those were not always on this play
but it was very, but it was very, very, very funny.
But it was very, very funny.
home computers your advertising things oh yeah we spent a fortune on tons departments department
it was in because we of course have turnover two-thirds and we have gross margin as we call it
in europe and then you have selling expenses but if you sell radios or televisions or so you have
very small percentage of your turnover in advertising but with us it was an enormous percentage
I cannot mention the percentage.
No, say I'm in a, yeah.
Do you still have problems with lawyers from Phillips now?
It was an enormous amount of money
where from Tom developed that
from the central headquarters like I explained
in the visualization and everything
and all the counties could eat it or not eat it.
Most countries after a couple of years were eating it.
Yeah, most of the ones.
Because otherwise you have different messages
to your consumers and to your dealers, not to.
And also those countries,
Those commercials should have all small made sense, should make sense for all countries involved.
And not all countries have the same habits.
I have been in small domestic places and coffee business,
but I can tell you that Americans drink different coffee than the Italians or the French people.
And the same is valid for consuming video games.
Every region, every subgroup of people,
hundreds of millions of people do something different.
but you always made that material
and you had in your back pocket
use some at least not directly to spend by you
otherwise you have out of bigger house
but the national sales organizations
they spent enormous amounts of money
where in the beginning
the definition of the target group was so funny
remember a ton in 1980 81
that we defined in the
group, in our marketing group.
Who should you, whose attention should you attract in a page-wide ad, color ad
in the biggest newspaper in Holland or in Germany or in France or something like that?
And then we came at that moment to the kids who were playing the shooting bang-bang games
and the father and mother.
So we call that the happy family.
The happy family with two kids, one boy.
worry, one girl. And that was then the concept for, I think, three quarters over a year or
so. Now, we have laughed our heads off to sell that thought and to sell the visualization
and those kinds of things, but we had done in-depth research why that was at that moment
the target room. That was not the guy sitting in the laboratory like the guys, we get,
matrix games or so. And that was, of course, a total different message three years later
that we started computing power to sell.
So that was a very lively thing,
and we have laughed our hassle years and years long.
Yeah, I think I am more or less at the end of my mini story.
So it sounds like the video pack product line ended
when you had these new executives come in
that were more interested in the MSX and the computer line.
and everything.
So what did you folks go on to do after the VioPack party ended?
That's a question.
All my new bosses also asked and could never answer.
Tom, what did you?
Yeah, I went to the overseas group.
There was a special video overseas group in Eindhoven.
and I became the advertising manager for that group.
Only for games or for all the products?
No, for all the products.
It was in the video division, so it was for black and white,
but not much black and white, mainly color television.
Because I've been to quite some countries also South America, etc.
But it was all a lot of attention for the introduction of color television at that time.
And that was also a lot of centralization.
Again, same story.
We tried to centralize it as much.
So we had produced central in Eindover commercials,
and they were used in the national sales organizations.
But still, only a part.
It's the same as with feeling back.
They had also their own commercials.
But we had quite a good, or shall I say,
strategy for introducing what were the main messages you had to get across for
introducing the call of television and yeah it was in the time that 16 by 9 came up and so
or not no before before before so yeah so long ago and then and after that color
a St. Previvo.
Oh, yeah.
And then afterwards, I went to a complete different department where I was mainly involved
with sponsoring.
Yeah.
And that was a very, very nice time in Phillips.
I know all the main football stadium in Europe.
I've been to Olympic Games in Atlanta.
Yeah, you visited me in Sydney.
And Sydney.
Yeah, yeah, yeah, yeah.
Yeah.
There was still the time that Phillips sponsored
World Championship football
and Olympic Games, etc.
Swimming.
That is over all.
Yeah, Phillips is now a very small company
in comparison with those days.
Yes, that was it.
And now you've retired already since London.
I retired in 99, so
already 24 years.
But that you can still remember this all.
It's amazing, yeah.
And for me, it was very simple.
I was then still young, I think I was 30 or 31, that I left Phillips.
That I left video.
Yeah, you went to see it for Phillips.
In 1995, I went to sing in court for Phillips,
regional office televisions, video recorders,
for Asia Pacific, Australia and New Zealand.
Done that for three years.
Then I did consumer products in Thailand, locally, in a national sales organization,
which was the most beautiful three years of my life.
Then I was punished to go to, not punished.
I had the opportunity to go to in the mid-90s, early 90s to Switzerland for two years,
where Phillips was in difficulties.
We had to do some reorganizations, second brands out,
and mergers of organizations, more than managerial work.
not man's yield,
organizational work, I should say.
Your cat is waking up.
Yeah.
He's saying, what a boring story, he thinks.
And then I went five years to small domestic appliances
for doing the same work as VideoPack,
but then for household equipment,
so regional energy Europe and Canada, by the way.
Then I had the jackpot
they transferred me to Moscow
where I lived for three years
doing the business for
domestic appliances, small domestic appliances
and it was kicked out in the
rubble crisis, out of the country
by the way. And then
three years in Sydney
where Tom visited meet during the Olympics
domestic appliances
and then
Philips and me split
in a not so nice
atmosphere. And then
I worked for
two years as commercial director for
digital television with Thompson in London and Paris
and later on in
where was it? Oh yeah
China, name it in a name a country
on the production site and the sales for
domestic appliances, small domestic appliances because the
industry left to China it was not anymore available for
Mullets and Teval and all these kinds of brands
Kenwood and the Longie all came
from that factory and I had those contacts.
It was nice, nice working there.
And the last thing was Dubai for a Belkin and lynxys,
if you know those names.
I was there.
They did reach as interim manager for living in Dubai.
And then I went back to Holland and now I'm joining strawberries,
herring and what else?
Beer.
Beer.
And sometimes hockey.
sounds like a great time
right there
that was right
well thank you very much
for talking with me
is there anything you'd like to
add
no I would like to add
if don't misinterpret me
I didn't do that alone
there were large numbers of people
doing the real work so to say
I just and the moderator
at this moment but I was the
product manager but I reported to
a very tough boss
at that moment also very friendly but also
We're all kinds of departments, the hardware department, the software department, the industry,
the liaisons in the, because we spent millions and millions of dollars on developing the new
video interface in-house, what they set in the Alcoma group, and it was not a big success.
So with overall, it was a very funny, interesting, business-wise, day and night working,
But it's fairly funny life.
I still miss it.
A bit.
A bit.
Yeah.
Yeah.
under the name Retronauts.
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