Retronauts - Retronauts Episode 208: Goodbye, Reggie Fils-Aime
Episode Date: March 22, 2019On April 15, 2019, Nintendo of America President Reggie Fils-Aime will step down from his role, bringing about an end to an era. But who was Reggie, and why was his tenure at Nintendo so unique? On th...is episode of Retronauts, join Bob Mackey, Jeremy Parish, and Henry Gilbert as the crew examines the life and times of Reggie Fils-Aime during Nintendo's highest highs and lowest lows.
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This week on Retronauts, our bodies are ready for Reggie.
Hello, everybody. Welcome to another episode of Retronauts.
I'm your host for this one, Bob.
Mackey, and today's topic is
Goodbye, Reggie Fizemae. That's right,
Nintendo of America's president is stepping down
after almost 15 years, or maybe
just 15 years. Who can count
all those memories? Before
we go on, who else is here with me today? Across
for me, sitting across me in Berkeley is
Ready to be reginated,
Henry Yelbert. Oh, and
who is on the line, special guest?
It's me, Elton John, saying, goodbye
Yellow Brick Reg. No, I'm Jeremy
Parrish. Jeremy is in
his castle in North Carolina,
phoning in for the first time?
I do not phone in my work, Bob.
East beats West.
Yes, he's hanging out his work.
Yes, phoning in.
Right.
Hanging it out.
Like laundry.
You know, the Elton John reference is funny
because his real name is Reginald too.
That's right.
Oh, my God.
You're right.
But, yes, we're doing this podcast because Reggie Fizema is retiring.
Have you heard the news, everybody?
And he's been on our radar since the early 2000s,
E3, 2004, to be specific.
So that's when he made his big splash.
into our worlds. And we normally don't celebrate executives on this podcast, but he was basically
the non-Mario mascot of Nintendo for 15 years. So I want to talk about him before the reign of
the evil Doug Bowser starts, villain of the Mario Kingdom. And as of this recording date,
Reggie is officially leaving on April 15th, 2019, about a month from this recording date. So
we got a month of Reggie left. Got to save her every day of Reggie. But I want to know from
everybody, Jeremy, you have been in the press the entire time for Reggie's entire tenure.
I want to start with you. I want to talk about real-life Reggie encounters. Did you encounter
Reggie in the wild? He seems like a very large and intimidating man, but he's sort of a friendly
giant, if you will. But what are your experiences with him? He's a soft marshmallow-like man.
No, you know, I started in the press in 2003, and he actually started working at
Nintendo or at least, you know, stepped into the presidential role while I was covering Nintendo
in the press. But I don't remember anything about the guy who was there before him because
who cared about Nintendo in 2003. I mean, I did, but not so much in the business side,
but more unlike the, well, I hope they get out a few more games that I like before they go
broke. So my first actual encounter with Reggie, I'm trying to remember exactly when it was.
Once upon a time, the press went up to Nintendo headquarters in Redmond, Washington, to actually do Nintendo events,
and then Nintendo wised up and opened up an office in the San Francisco Bay Area.
So those days went away.
But I took a lot of trips back then up to Seattle because I was the only one up who really cared about Nintendo at that point.
And I know that I had a few meetings there that Reggie conducted.
I want to say the first time I really experienced the true sensation of Reggie was in 2005.
I feel like it was kind of when they were in that interim between DS and we,
like their launch of those two systems, where they were kind of proving that, hey, DS is not just this weird flash in a pan.
It is a thing that matters and is good, and we're going to follow up with it, you know, with the we, which is also going to be weird and different and good.
So I want to say my first, like, true, full frontal Reggie experience was at a meeting at NOAA headquarters late summer 2005, where he had a bunch of press gathered together, like 20 people at tables, and just started talking to us and started going about this thing called the Blue Ocean.
And I was kind of like, what, what, what, what just happened here?
But if I'm not mistaken, that's also the same meeting where they gave the press advanced copies of Mario Kart DS.
And it might have been two separate events in the same room.
But I feel like this was the event where we got Mario Kart DS early, like two or three months early.
It was crazy how early they gave it to us.
And we were all like, oh, okay.
blue ocean whatever this game is amazing so that is uh that is my impression he created favor
by saying weird things and then giving us an amazing game i personally occupy the same space as reggie
only a few times i too yeah um i only got to go to the last true nintendo press conference
the nintendo land debacle i was there yes so we we both the nokia theater right yes yeah we both
got to get the Reggie experience then, which as, you know, I had been watching him since I was just a 22-year-old forum dork who was so excited to watch any Nintendo press conference. And I was a Nintendo fanboy. I still am, I guess. I think I'm more impartial now. But, but I became the Nintendo person at the website I worked at after a few people left. I, I posited, I was always the top Nintendo fan, but I officially became the Nintendo, uh,
coverer at that point. And so not 2011, which, no, Nintendo land was 2012. So 2013,
that was the first time I got to go to like a Nintendo E3 event that Reggie hosted. And he was like
five feet from me. And he was, you know, his usual friendly self giving you his very like practice,
but realistic PR speeches. But the, um, the realer Reggie I got to see randomly at E3, uh, I believe was
both 2013 where he or 21 was yeah 2013 and 2014 2013 it was right after the evening
Nintendo E3 thing they would do on like Wednesday evening or Tuesday evening and at that I got to
watch I but someone who worked at Kotaku just ask him at the escalators guys didn't talk about
fire a moment awakening where's fire at home awakening and then Reggie says it's coming out we are
that's a good question yes yeah he I felt like I was a rare time of
him going off script and be like, you know what?
I'm just going to announce it. We're putting it up in America.
And then, but the closest I ever got to Reggie
and was at
Jeremy, you may have
been there. Were you there for Star Fox? We,
Wii U. Was this an event at the W Hotel
in San Francisco? No, this was
at E3. This was like Sunday night
before E3 of 2014.
Oh, you know, I never got invited to the Sunday night things.
Okay, well, so this is
that cool. This was Sunday night
where they show off Star Fox
Wii, which we all know how that turned out.
But it was full of hope then.
And that was also the only time I've ever asked
a direct question to Shigiromiyamoto
in person too. But anyway,
Reggie was there. Of course he was there.
And before they show
you Star Fox Wii, they're like,
come over for lunch or have
dinner at the catering. So
it's us all eating with
the regular Nintendo employee.
ease that I just know from working with them enough.
And also Chris Kohler
was there too, a friend of this show.
I'm not surprised. And I got to see
Reggie walk up like in total
goofy dad mode acting like
the Regenator character he had just
played in one of their E3
pre three videos they did of a Mega 64.
He's wearing his glasses like that's right.
It's me, the Regenator. Give me your barbecue.
He's real.
It was a cute, funny
moment. And then after
star fox we you as me and another person i forget who are leaving we're kind of lost in the
convention center because you're not we're it's not fully open so we're having to leave like through
like the um service exit or something and we can't find it and we're just like man where is it
and then we just hear somebody say like oh it's over there just take her right and then i look
and it it's the giant man reggie fezumay telling us how to exit uh the convention center
so back again there just sparkles in the air like was he ever here
So that was my most interactions with Reggie.
I mean, I was near him about maybe two or three other E3s where he was, like, announcing
stuff, but those are the most, like, interpersonal Reggie moments of my life.
I only saw him from the audience of that 2011 E3 conference.
So he was safe from all of my questions.
He was kept safe from all the other three questions.
So I want to talk about some basic Reggie facts you need to know.
Oh, wait.
I didn't get to give my, I didn't realize we were doing all the anecdotes here.
Oh, oh, please.
We could drop them throughout.
but if you've got some good ones up front let's hear it my dumbest in-person uh anecdote about reggie
was at an event in i guess it was 2010 um at the uh the one that i mentioned the w hotel in san
francisco i guess it was man it was for some like a bunch of nintendo games uh you know
they had announced dragon quest nine for the u.s so there were there was a bunch of journalists kind
of just like chatting with them and i was there kind of in that group and i you know
interjected a few times
but I did you know
the question of Dragon Quest 9 came up
and I you know gave him some business advice
because that's what he's looking for from journal
that game is really about
sharing and networking
and collaboration so you guys really
have to get that out before Pax West
if you really want to take advantage of it
and maximize you know
the effectiveness of Dragon Quest
9 of the U.S. and he was very
gracious about my
incredibly insightful business information about a long-term plan that they had set up probably a
year in advance and had no intention of changing based on the say-so of some dipship.
I have no stories of professional embarrassment for this podcast. I'm sorry.
That is what I've got. And then the closest non-encounter I've ever had with him was street
passing him in the bathrooms at E3. If you know the E3 Convention Center, the L.A. Convention
Center. Nintendo's booth is always at the back of, I think, West Hall.
Yeah. And there are, you know, restrooms back there. And so they're just like, you know,
trough-style urinals. They're the worst. But I was leaving the restroom after watching my hands,
and he walked past me. And I stepped out of the bathroom and looked at my 3DS, which this was probably
like 2013, 2014, so I still carried it everywhere and always street past and was very meticulous about
clearing out my street passes. And I looked, and yes, I got his actual E3, or his actual, sorry,
his actual me, as opposed to the one that you get like as a gold special guest.
Yeah.
And his actual me does not look like the one that he shares.
I have that. As his official PR curated me. I forgot. I also have his me as well. I street
passed him too. I, I, uh, with some pride, I can say I never used a bathroom at E3 because I never
wanted to. I held it. Do you just like die or something? I held it. Do you hold it all day and
well I can hold it in and I also dehydrated myself and didn't need anything. You put your health
at risk. That's not that's not the way to do it. Like I just don't do what I did. Okay. Let me be
you need your tactical gaming diaper for E3. I've said it before. Uh, but yes, I did, I did street
pass. So my, I mean, to really let you know what a fucking dork I was in, in between Nintendo
appointments
while I was in like
their press area at E3
I was just clearing
my street pass over and over
like there's got to be
other Nintendo folks here
I want to street pass
all of them clear street pass
clear street pass
I obviously dreamed
as like getting
Awada or Miyamoto
I only got Reggie
and Takashi Tizuka
that's all good
I've gotten them too
I think they were the only ones
who cared enough to carry their
their 3DSs around
Tezica just makes himself a Kappa.
Like, it's really cute. I like that.
So I do want to talk about basic Reggie Fad.
He's got an interesting life, especially where he came from.
So he was born in 1961 to, in the Bronx,
to Haitian immigrants, very appropriate for working in Nintendo.
Their famous character, Mario, is an immigrant character from New York.
That's true.
So there you have it.
In terms of academics, he got a BA and applied economics from Cornell in 1983.
And from there, he was selected to be a candidate for the Procter & Gamble brand management program,
which typically drew from the MBA program.
So no master's degree for Reggie.
He went right into the world of business
where he worked in their food and beverage division
until 1991 when he went to Pizza Hutts
with some major pizza innovations people.
We're talking about the Bigfoot.
We're talking about the New Yorker
with one pound of cheese.
I watch that commercial.
They are so proud of having one pound of cheese on a pizza.
So is Reggie responsible for Pizza Hut's transformation
from this kind of like cozy family restaurant
where you would go and sit down and have a meal to whatever it is now,
just like the quick grab it and go trash pizza purveyors?
I think so.
I mean,
I think his entire thing that he does as a businessman is shifting demographics to increase
profitability.
And that's what he did with every place he went to.
So pizza was the cozy bistro style dining for middle income people.
Yeah, it was like a step down from, you know, shakies,
but it was still pretty decent back when I was a kid.
Maybe the pizza sucked.
at least the atmosphere was okay, but yeah, I wouldn't, I wouldn't want to go there now and,
like, sit and eat. I've, I've done that within the past five years, and it was a dark
experience. I have not back. I was in Florida, so who knows, maybe that was. I think you can't
go back to Pizza Hut, but no, the Bigfoot pizza was basically like the most pizza you could order
at once, just like a giant, like, that was my teenage years, just like constant sleepovers
and constant friend parties with just a giant sheet pizza. Bigfoot is a perfect sleepover pizza
If you're in your early, if you're in between years as a boy, and it fits perfectly with video games.
Yes, a lot of N64, a lot of eating Bigfoot pizzas at that time period.
How big was the Bigfoot pizza?
Because when I was a kid, there was a pizza place that served the monster pizza.
It was a kind of a semi-local chain.
But that thing was like, I don't know how people fit in their cars.
I don't have the exact measurements, but it was the size of like your normal sofa cushion that you set on.
I think it was called like two feet of pizza.
Like I think or 18 inches.
I think it's 18 inches by 12 inches, I believe it was.
But I also, I can just see the Bigfoot mascot in my head right here.
And well, when you talk about his shifting demographics thing like that was pizza innovations.
Like that was pizza huts brand under him.
Like Bigfoot was just one of many like, well, it's another four months.
They're going to try a different type of pizza.
And I believe stuff.
Yeah, it's just, it's such a like, I feel like they were engaged in
a race to the bottom with Little Caesars, like how much pizza can we give people for a very small
amount of money? No, I'm glad you mentioned that because I think things like Bigfoot really
predicted Little Caesars where all the like Applebee's and Chili's and everything like that,
they were in major trouble after the economic recession, but Little Cesar is like, we'll give you
the worst pizza ever for $5. It'll feed your family. You won't like it. And you can just show up
and get it. Like, it's hot and ready. Here you go. Just coming. I mean, also during his time,
that is when Pizza Hut shifted to be more of the delivery chain it is.
It's like a hole in the wall that can fit a front counter and a pizza oven.
And that's kind of it.
Like to use the little space as possible.
I think it wouldn't be wrong to say that the Bigfoot is the Nintendo DS of pizza.
Oh, my God.
But don't try folding it.
Big disaster.
So, basically, from 1983 to 2001, he worked in food.
That was the majority of his life working in business.
But in 2001, he went to VH1 where he was their president of marketing and he increased their ratings.
by almost 30% by shifting to a younger demographic.
I think that was the era of the nostalgia shows, maybe.
I love the blanks, 100%.
Yeah, that's, I think near the end of his tenure in 03 was when it really started.
But it was just a lot of like commentary on commentary, like the podcasts of their day, really.
Yeah, I think.
Yeah, what year was this that he moved over to VH1?
Early 2000s.
Oh, okay.
Because I think like VH1 was like, that's the boomer station.
and MTV was the Gen X station.
They wanted, like, Gen Xers to graduate into VH1.
I think that was his idea.
Yeah, when I was a kid, VH1 was the channel you turned to if you wanted to see a Phil Collins video.
You knew that every 30 minutes, there was going to be a Phil Collins video.
That's the demographic there.
You can set your watch to it.
But we do talking Simpsons.
In the episode of The Simpsons, where they still cable, Homer is pointing out the virtues of cable.
He says MTV for the kids and VH1 for us.
In 1991, 10 years before that, that was the episode.
the idea of VH1. TV for boomers. You know, I think under Reggie's era, when you talk about
demographics changes, he knew more people had aged out of MTV. And so he needed to be more
welcoming to them, not the imagined people who aged out of MTV in the early 1990s, which had
been their demographics. So yeah, they definitely made VH1 more inviting. I mean, also in his era,
well, it predated him, but behind the music, too. Like, that was a huge thing for VH1. Yeah, it really was.
So let's get on to Nintendo and Reggie.
Hang on, Bob.
I have to rewind just a little bit.
Now, when Henry compared the Bigfoot pizza to the DS, you said, don't fold it.
Are you talking about the pizza?
Yes.
Because I think you're going to get a lot of angry messages from fans of New York pizza who will tell you that the only way to properly eat a piece of floppy, mediocre pizza is a phone number.
Oh, my God, shots are being fired.
No, Jeremy, you fold the New Yorker pizza.
That's the only way to put that pound of cheese into a tube, just cram down your esophagus.
But the big foot, but yes, the...
It's like a canolae.
The big foot is more of a casserole, or it's like a facacia bread pizza.
Oh, okay, so it is like little Caesar's pizza.
Okay, never mind.
It's very flat and very square and hard, hard to fold.
Yes.
So let's move on to Nintendo and Reggie, because that's the entire point of this podcast.
And he was hired by Nintendo in December of 2003 to be their executive vice president of sales and marketing.
And eventually he worked his way up to be C.O.O. and president in 2006. And he replaced Kimishima, who is the current president, which I didn't even know he was there for four years. Like, he was such a non-entity.
It was so nothing. Well, I mean, let's talk about Nintendo of America in the pre-Reggie years.
I mean, that's what I was saying is like, I have no idea who he replaced because no one cared.
That was news to me. Like, the current president was the president before Reggie.
I had learned it and forgot it because I remember when Kimishima.
was made the president of NCL, that's when I found out that he used to be the president of
NOA, but I had completely forgotten it. And I forgot it again. Yeah, likewise. But yeah, no,
I mean, in the 90s, from the 80s into the 90s, it was Aracawa, Manaro Alacawa was founder
of Nintendo of America, the, you know, a good boss, but also like the son-in-law, the hated
son-in-law of Yamauchi, it seemed like Yamauchi didn't seem to like him that much. But
Arcawa was the boss and
you know my guess is
that he probably saw he wasn't going to get the
role Wada would get and so
he left he quit but even
when he worked there
the guy who they interviewed at least in
magazines in the 90s when I read them was
Howard Lincoln yeah to give a white
face to this Japanese company
because Japan is scary to
Americans especially back then
so Reggie being the new guy
Nintendo made his splash at E3
2004 with an introduction that he did not
come up with but it was the best
way for him to introduce himself to the new audience
when Nintendo really needed to fight
and Henry please play that clip of
Reggie and his swears
his filthy mouth. My name is Reggie
I'm about kicking ass, I'm about
taking names and we're
about making games.
There you have it. It goes straight to
Star Fox Adventures dinosaur planet.
I forgot that bit. And that was a big E3
for Nintendo. It was then turning things
around a bit. E3 2003 was
basically what, Pac-Man versus...
The worst. Yeah. The worst. Yeah.
And I read a Kotaku article
about that press conference, and
what we're not hearing, you might hear a little bit of them in that
clip. There was a heckler throughout the
entire conference. A heckler. It was a much different time
for the Games Press when you could just be the
in-room heckler, I guess. I wonder who that was
now. You know, honestly, I think I would
prefer a heckler to the guys who, like, give a standing
ovation with their fucking beat is
in their hands. All these Sony fanboys that are trucked in.
But, no, no, hecklers are
bad. I'm just, I'm kidding. So the
intro, not Roger's idea. Nintendo
needed to be aggressive. They were not doing well.
They were still profitable. But if you go
back to our GameCube episode that we did
a while ago, you'll see like, compared to
Sony and Microsoft how poorly
they were doing in comparison to the competition.
My goodness. Yeah, I mean, like
the GBA was getting older.
The GameCube
was a big old flop. Their worst
selling system, I think,
until we, sure. But
also, yeah, it was just seen as like old
had. And it also is seen as like, well, you have these two giant corporations in Microsoft and
Sony, Nintendo's just left out. Sega just died. Nintendo's next. That was just the feeling. And
also Nintendo was just feeling like old. They didn't know what they wanted. Like they lost
rare. They, so you didn't have the weird Britishy rare games that had violence in it. They
weren't getting the as many exclusives as anybody else. And then you also were like, you didn't know
wind waker. You were kind of like,
do I like Windwaker? That's how people felt.
It was just a weird,
weird time for Nintendo. And then on top
of that, their E3 press conference of O3
was like just a bummer town.
If you were into the horse race of the systems,
it was bad. They ended
it with what Miyamoto thought was a
really cool idea. Pac-Man
versus. They got Pac-Man. They got
the creator of Pac-Man to come back
and make a Pac-Man game with Nintendo.
That's an amazing idea. If you
know that information. Yeah. That game
was so much fun, but not what you need to sell a system. So at this point in time, more people
are getting online, of course. There's more broadband internet. And these conferences are now,
you can watch them. Maybe not live in 2004. I was watching it live. I watched it. Wow,
I didn't know you could do that. You IG and insider you. But Nintendo needed a non-stuffy businessman
on stage, and Reggie was the perfect person for that because he is charismatic, but he's not
charismatic in a sleazy way. Like, when I was thinking about Reggie, I think he, he's a good
salesman, but there's still a bit of dorky awkwardness that makes him endearing. I mean, he's
way more charismatic than I could ever be, but there's still like a little bit of realness to him
that makes him seem sincere. I don't feel like he's trying to steal my wallet like every boss
at EA who's telling me about it. Yeah. Yeah, I mean, he never got a like a Jay Allard makeover.
And I think that's for the best. Like, you know, Microsoft was, you know, Jay Allard, you're kind of
this, you know, slumpy, middle-aged balding guy, lose some weight, wear a blazer over.
a hooded sweatshirt,
talk cool to the kids,
you know, get down,
talk to them on their level,
rap with him.
That never happened with Reggie.
He was like,
I'm here to make dad jokes and be goofy.
Take that as you will.
I'm sure.
And he was never afraid to,
you know,
like so concerned about his,
his cool image
that he couldn't be in some sort
of completely ridiculous video skit or something.
And, you know,
all of those like him getting toast
by Bowser popping out of a 3DS or something.
Like, those were super endearing.
None of the other major hardware makers would do that.
Like, can you imagine, you know, the president of Microsoft or Sony taking part
in one of those, like, you know, like college student skits?
No, that would never happen.
Guging around with that stuff.
Like, I can't imagine that.
Or Don Metrick, that horrible loser.
I want to dunk on him later.
Let's talk about him later.
But that E3, that E3 2004 was huge too because like him, it's dumb to say it.
And it's just, it's saying him, he says ass.
Whoopty do.
But when, especially if you were a touchy Nintendo fan who is being told on forums that you like baby games for babies to then have a cool dude on stage who's like tough and saying ass.
Like it felt, it felt cool at the time.
It's like having the cool dad to let you drink at home.
What I believe.
Well, Reggie could totally beat up your uncle
Jay Allard. Exactly. Well,
and E3, 2004, like,
you begin with Reggie, and
you end with... Twilight Princess.
Twilight Princess. Yeah. Like, so
it was a totally different company for fans
to look at them. Like, it was, it was
a huge turning point at 04. I think,
too, one of the first things that I really
an underrated moment in Reggie his first time
on stage was that he wanted to surprise
people, like his, and one more thing
that he always did. And his first
one, I remember, I believe it was that
the 04-1. He pulls out the Game Boy Micro, and he's like, and we have our new system right here, actually,
and pulls it out of his front pocket, the Game Boy Micro, and he's just standing still letting
people take pictures of it, like, and the Game Boy Micro is nothing. And but... And we've made 14 of
these. But that's what's so cool, too, that he made, like, Nintendo in 2003 would have announced a
Game Boy Micro with a lame video and think, and not known how to present it. Reddy's like,
let me hold this up and make it sound like this 4-3 packaging of the Game Boy Advance is actually amazing.
Yeah, I mean, they had the good sense to put their tiniest system ever in the hand of their largest executive ever.
That's great.
That you're like, that's like a little chicklet of a game system.
I could swallow that by mistake.
It's a choking hazard that came by doing correct.
But, I mean, I don't want to discount Iwada, of course.
I think having Iwada and Reggie together, they were like a real power team on business in terms of business and also what gamers like and what a gamer would do.
Reggie is not a non-gamer, but Awada like grew up in the shit.
Like he basically programmed stuff.
I mean, he went to the entire.
He slept at the office and programmed games.
Like he lived the life of a sad programmer and he loved it.
He loved fixing games.
And, you know, this is this is all just guessing.
but I got this sense that
O'Wada respected
Reggie's opinion more than most
Americans were treated
by the company too. I think
that I
you know you definitely get a real sense of
and I still think Reggie had to deal with that of
NCL in Kyoto
makes all the decisions and
then Nintendo of America and Nintendo of Europe
just deal with what they're told
but I think Reggie had
more input than
others before him had. I
Like, I don't think Howard, Howard Lincoln had as much input as them.
They were both a similar ages.
I imagine working with Awada was much easier than working with Yamauchi.
Yeah.
No one wants to work with him.
But so obviously, uh, knowing history, Reggie turned the company around in a way that was
great for Nintendo, but, and we all lived through this and I think we're still living
through it.
Uh, he also caused a lot of anxiety with the quote unquote gamers who were worried like,
oh, we're losing space in this thing that's ours.
Like, that's not a real game.
The DS isn't a real system.
The Wii is just a toy.
Like, he was causing anxiety and people by targeting a new demographic when, frankly, if you're old enough, you knew, like, oh, my mom played Nintendo.
My grandma played Game Boy.
Like, you knew these things were not always exclusively the domain of men, but the 90s made us think, like, these are boy things.
These are men things.
But Reggie's like, no, no, these were not always like that.
Yeah, the Wii was as scary as, can you imagine a comic book movie about a female character?
That's just terrifying.
Who would ever?
it would never make money that's for sure
certainly not no i
yeah i think yeah it was
it was always the fear of losing
losing ground to the casuals
to think that and that also
as uh well and for
the kids i think that led to a love
hate relationship from nintendo fanboys too with reggie
at least during that era because
they only wanted
a Zelda game that looked better than
uncharted or somebody else is like
It was just that horse race, you know?
There's a great video online of Jeff Gertsman of Giant Bomb, losing his mind over someone
complaining about the graphics in the Licks Awakening remake.
He's like, we've been through this.
We've done this already.
Please.
Like, really?
Fuck you.
Yeah, that's a great video.
So I want to read a quote from Reggie that explains his philosophy about the Wii
and the DS.
He says, quote, we found that women in older consumers, meaning those past their mid-20s,
that's old people, folks.
That's me saying that, by the way.
Can you imagine being past your mid-20s?
God. We're very receptive when these products were presented in the way that would interest them.
A surprising number of seniors are even playing these games now. Our goal was to bring
back gaming to the masses. The stories we have heard about consumers playing games as a family
or with friends totally shudder the stereotype of video games being a solitary, reclusive
experience. And that's why you would see the Wii on the Today Show and things like that.
Like he was saying, look, like these are not scary. Here's a button you can press. You wave
the thing around. It's not intimidating at all. And you can do this and not feel shame.
Yeah, I mean, in I guess 2009, 2010, I went to spend Thanksgiving with a friend of my wife who lives in New York, and we had Thanksgiving dinner with their family, and this is a pair of elderly Vietnamese immigrants, and he likes video games. He's going to love playing wee bowling with us. And that is what we did for Thanksgiving. We played we bowling. And these old people kicked my eyes.
ass. That is proof. I mean, that is proof of the power of this message and this
philosophy. Yeah, well, the packaging was a big part of it too, like it. That wand with just
one button in it, it, you know, people are terrified of how many buttons are out of
controller. You hand them one, they don't know what to do. It doesn't. It doesn't make sense
unless you want to dedicate time to learning it. And when you're already thinking like video
games aren't for me, then you're feeling even more put out by it. To bring back,
the comic book metaphor
Jeremy was doing there. It's how
it's the
the controllers were as
exclusionary feeling as a comic
book store is to people.
And every issue is in its 500s.
You have no idea where to start.
And yeah, like you said, Bob,
he was changing the demographics.
Or also like from a pure business
sense, if you can expand
your market and have more people buy
stuff, then you make more money
and are more successful.
So that blue ocean, like he,
and they could still make games under his vision they still made games for losers like us
reclusive weirdos we still got super mario galaxy which is until odyssey was my favorite 3d mario game
like about two uh actually galaxy two is my favorite there yes yeah but uh i'm glad you came around on
Thank you.
Thank you.
But, yeah, we'd still get those games, but, I mean, there were definitely stumbles under Reggie, too, for sure.
Like, the Wii U was that.
Yeah, I mean, we could talk about that.
So Reggie did preside over a period of failure before the Switch.
So the Wii U and the 3DS, obviously 3DS did much better than the Wii, but it's a world of difference between how well they were doing between that.
and the we era and I honestly I respect him it's hard to say I respect an executive in this
case I can because he did not flee the company when things were going bad uh other executives
I mean his his specific role he was brought on to shepherd the company into the right direction
I mean he he got into it knowing like this company is in the shit like things cannot get too
much worse from where we are now so so that was that was really his uh his mission there yeah I'm
sure like after the we and ds era any company would hire him at like five times of
salarate nintendo just like that is the guy who made the wea success let's get him and i'm sure
he had offers but he stayed with them through the 3ds and the wu era before you know the switch
brought them back up to oh oh i see what you yeah my bad i forgot that they had this
catastrophic failure in between we and uh switch the switch effectively erased i've already
put it out of my mind i forgot what was we i still have my wu hooked up it's still good
The switch is secretly a men-in-black memory eraser, and it makes you forget about the Wii U.
But I want to say, again, I want to point this out, he stayed.
People like Don Matrick, the Xbox one was a failure because he was packing his golden parachute while they were building the system.
And he just crashed landing into Zinga where he blow that up and then go to God knows where.
Don Matrick, I'm calling you out.
You're a loser.
He sucks.
He does suck.
No, I mean, there are many bad executives, but that is just like, that is like most executives.
Like, I'm not invested in this company.
I'm here to make my money and get out while the getting's good.
And I feel like Reggie was more of an honest and good human being.
But I'm like, I'm going to fight through this.
I'm going to stay through this.
And he's leaving when Nintendo is very successful again.
Yeah, you know, I also want to be clear to listeners that corporations are not your friend, in my opinion.
There is no good executive, blah, blah, blah, blah.
But this could just be me being a Nintendo fanboy.
But I do like Reggie more than most of them.
I think it was a real test of character for him.
I was so certain when I was in the games press and the Wii was doing bad, I was like,
I'm just counting the seconds.
Any day if I got a press release that Reggie Fizema had stepped down and replaced by somebody else,
never would have been surprised, not once.
Because the feeling in, it is on the Japanese side of things, you don't quit.
Like you are a life or at a job.
That is not expected of you at all in America and no one would blame him for leaving.
Not only that, but like this is old information, but in.
the David Seth's game over book. Howard Lincoln has this quote that always stuck with me.
He's like, you don't work in Nintendo to become super rich. Like, you're paid more of a Japanese
executive salary, which is a shitload of money, but not ridiculous, inflated overpayment that being
an executive money. I was thinking of Bobby Codic. Exactly. You don't, which, if all you care
about is money and you're like a complete monstrous sociopath that lays off 800 people to
give yourself a bonus, if you're that type of person,
person, then you leave the second Nintendo's in trouble and just hop to another frying pan.
But, and that I thought that Reggie would do that. That he didn't when that opportunity
clearly existed for him does show he's one of the better ones and of executives.
Nintendo, how many studios do they close? How many layoffs do they do? Like, it's pretty rare
Nintendo announces they close a studio. So, yeah, that, uh, that did, in retrospect, that gives me
way more appreciation for Reggie
because I doubt, I mean, I'm sure
he was paid great. I'd take Reggie's
money in a heartbeat that money he
was being paid. But I highly
doubt he was getting the kind of money that
other executives in America
get. Not to mention the like
he was, Oada took a pay cut
when they were in trouble. Like so
maybe he wasn't even getting a raise
at that time. Who knows? Could be.
But I want to say that
it's also one of the rare cases in where
an executive comes from a different business
and actually makes things better.
They're not hired because they're a friend
or because of their reputation.
Their outside perspective actually helps.
They're not like, I'm just figuring things out here.
I'm the boss, but what do you guys do again?
I mean, that different perspective helped Reggie
turn the company around because he was not thinking,
like, we only target men.
Video games are for these people.
He's like, I market food for everybody.
Let's take what I know and make that apply to video games.
Yeah.
Well, there was plenty of precedent for Reggie coming in
and just torpedoing the company.
company. Like when he was, when he was installed, you know, when he was announced, and I heard that he was formerly a food executive, the first thing I thought of was John Scully at Apple, who took over Apple when Steve Jobs was ousted in the 80s. And John Scully came in as a former Pepsi executive. Like he did the Pepsi challenge and stuff like that and really made the brand big. But he had no idea what the hell to do with computers.
And he watched over Apple as it just kind of went from being like the golden child of computers to this sad, outdated relic that charged too much for software for hardware that no one wanted.
And I really like to me, I kind of thought, this is this is going to be the end.
This is not good.
This is this is a guy who is basically the new John Scully.
But I was wrong.
I'm happy to have been wrong.
Oh, I also, you know, I'm glad you brought that up, Jeremy, because I'm.
I was, you reminded me
of something I wanted to say too
that he, I had a similar
fear that he was going to
be something related to wrestling.
It's in...
Oh, here we go.
No, it's fine.
I want to hear that.
Is he the jobber?
No, no.
So in professional wrestling,
there was the only term I know.
There was the company WCW,
which was owned by Turner.
And they constantly had
different corporate suits put in charge.
You didn't know anything about wrestling.
And one of the worst of those suits
was a man named Jim Hurd,
who was coming from
pizza hut and like everybody thought he didn't know what the hell he was doing because he just
knew pizza he didn't know a very specialized business like pro wrestling and that I think too I had
a little bit of that fear with with Reggie and like what's what does this guy know about games
he's not he's also not one of like my beloved Japanese game developers who can do no wrong
like that that was that was I felt about Reggie I think but I also do think looking back
and like Reggie had power
he definitely had power
but he didn't have enough power to truly
sink the company just through
like a move like
Yeah you still work under a parent company
Yeah NCL still called the shots
I mean also you could really feel
just from the press side of things
a tension between Nintendo of America
Nintendo of Europe like they
I don't think those two
worked together too well in my time
in the games press
and so you basically had like these two different
children of NCL
kind of running things
how they both want to and trying to see eye to
eye, which Reggie
didn't even have control of that, you know?
That's true. So Reggie was
from the very first second of his life
as a Nintendo employee, memed to hell and back.
Like, that very first appearance at E3,
he was called The Regenator, he was being
photoshopped in the things, turning the videos,
and he would sort of lean into that and be like
weirdly proud of it. And one of his
most meme moments, I do want to play this clip,
we'd be remiss if we didn't play it.
The classic My Body is Ready clip, which would go on to define Reggie.
It was them showing off the Wii balance board in 2007.
Let's play the clip of Reggie getting on the balance board, just to give you guys context, for this immortal line.
...is do a what we call a body check on somebody.
So today, I think we'll do it with Reggie.
My body is ready.
Hi.
Then, then,
Okay, Reggie, please stand on the wee balance board.
So are you wearing just a light layer of clothing?
Heavy clothing.
So he's poking fun at his own weight.
I forgot that heavy clothing.
That's funny too.
You forget, you forget how awkward that line is
because he's gone on to say in other context,
but he's like, my body is ready.
And just silence until people nervously,
start laughing like that. Were you there for that
Jeremy? Yeah. I
must have been because I was there for all those
press conferences starting in like
2007, 2008.
So yep.
But that would go on. But they all kind of blend together
in my brain. I mean, that might have been the same year
that I sat
really close to tack Fuji.
Yeah, my body
got sucked. I can't even remember.
Something got stuck. You will be sucked.
Is what he says. Yes, that's right. We were all
sucked.
that classic, classic line. Not as classic as my body is ready, but I don't think I ever heard
the original my body is ready until doing research. It's like, that's where it came from.
Wow. But, well, here's the thing. We'll wrap up with this. Like, I feel like the Switch is doing
well. But with Iwada now passed away and Reggie Gone, both the East and West Side's in Nintendo
are lacking president with charisma and sincerity. I mean, Kimishima, wait, he's he no longer.
So he's out, right? He's not president.
Yeah, I don't even know who that is anymore. But I guess Yoshaki Koizum,
is sort of being the Nintendo of Japan spokesperson, and Doug Bowser possibly could be the
Nintendo of America guy doing Reggie stuff.
He's hosted some small things.
If you look back on it now, the last three years, he's made appearances that feel almost
like Reggie is priming people to know who that's...
They were grooming him.
Yes.
And then at last, Reggie could say, my Bowser is ready.
Oh, God.
But I mean, like, this could be nostalgia or just rose tinted glasses or whatever, or goggles,
whatever that's expression is.
But I feel like the team of Reggie and Awada presenting things was just so ideal.
They were so likable and so, like, personable that it's going to be very hard to fill those shoes.
Like, I think Koizumi is doing okay, but he still seems like a little not right for the role.
And I think the Spaltoon guy, like dressing up in the lab coat and stuff, that's kind of fun.
But I don't know if that could sustain an entire press conference.
Well, he needs to be empowered, though, too.
I think, you know, it helped that in the 2000, starting in 2000, 2001, there was an ascendancy
of like, Miyamoto moved up to the boardroom, Takeshi Tezuka also moved up, I Wada took over,
and Reggie Fizumay took over to America. And I don't think this next generation, like,
I feel like Reggie was more forceful in his making his presence known and being part of things.
Like, can Bowser be that guy? Or is that? Is that,
there's somebody like Oada over there
who can give space to Reggie or
listen to Reggie? Like
there is, there's that question
for the future of Nintendo without Reggie.
Like, but he's, you know, hey, he deserves
a retirement. He's 57.
Relax. He's made so many pizzas.
Jeremy, what do you think about the future
of Nintendo from like a, a spokesperson
angle?
It's, it's
yeah, maybe that's why they've
gone to Nintendo directs because they just
they don't have the stage
presence anymore. I don't know. Like, I haven't gotten a read on Doug Bowser, but if, you know,
video, if a video game's business were a sitcom, or not a sitcom, but like a romantic comedy,
he would be like the uncle of the main character who, you know, when, when the main character
goes through the obligatory heartbreak before he and the girl get back together, he'd be the one
offering advice on like, well, let me tell you about my sad sack.
that's that's the impression i get he's like a minor minor sad sack character and a romantic comedy
he needs to he needs to step forward and prove that he's not yeah i mean uh my my opinion is i think
they have they have two really good spokespeople in a kit ellis and christie yang who do their
they're great stuff but i feel like uh from my own perspective like i like what they do and
the stuff that they do now but i i would like i think you need someone in authority or someone
more authority to be presenting those big things well so yeah here here's
the impression I got
just from working a lot
over the years with Nintendo PR
is that people
who worked with him really liked Reggie
and I think in Nintendo of
America there are things that
people at levels
below Reggie they are not allowed
to do and you're not allowed to say
or you have to send like five emails
to Japan and I think Reggie
had like the special ability
to be like if this gets
heat with Japan I will take the
heat. But we need to say this now and not wait for Japan to agree to this. Or Japan would never
do stuff with Mega 64 to do a silly video to get people ready for Nintendo Treehouse Live. But
Reggie can not only star in them, but also probably be one of the main boosters in meetings
who can tell people like, hey, trust me, we should do this. And like his, him leaning into the
comedy of his character also gave approval to Nintendo of America to loosen up just a little bit.
I think so, yeah.
Yeah, his Nintendo direct presence was just so fun.
Like, he was, he was like the Walt Disney hosting the Disney Hour on ABC telling you like,
oh, hi, welcome to my office.
I'm a real person.
And you at least believe it a little bit.
And he did a Davey Crockett cap.
I mean, his, his amoeboes on his desk were his Dravey Crockett cap.
Or he put on a Mario cap several times.
Yeah, and there were like bananas on his desk at one point.
Well, if you want to make comparisons to, like, you can even just do it with Nintendo.
I remember covering Nintendo of Direx with my UK counterparts at the website I worked at.
They got none of this Reggie fun because Nintendo of Europe directs were hosted by their president, Satoru Shabata.
Oh, I was going to do a British accent.
It was actually, that's why I was quick to like,
No, it was actually a Japanese transplant.
There'll be one new Mario game this year.
It will be called Mario Adventure 3.
But isn't that interesting, too, the Nintendo of Europe.
Like, they had the classic Japanese business model of, no, we'll just send somebody from Japan to work the business here.
I mean, that was the previous two presidents of Nintendo of America.
And Shabana seemed nice and all.
He wasn't a great host.
He seemed fine.
Yeah.
And though now they actually got a new president last year, I forgot.
So it is now a Frenchman, Stefan Bollet.
okay so uh good good luck step on with all your videos but yeah so actually they're all going through
these transformations but you see reggie in those directs like his presence made a difference it
didn't feel like a real direct if you didn't see reggie in them not to not to sound like too
much of a fawning fan boy uh and the last thing i'll say about reggie and i think his impact on it
i don't know if you can directly credit this to him but if you've paid attention to competitive
fighting games, Evo
2013 or 14,
they were going to have
melee at it. And it was a huge
deal. Malay was going to be on the main stage and it was going to
be on ESPN or
some network. Then Nintendo
in a very classic Nintendo
of Japan type move.
Hey, they're watching out games for free. Yep. You can't
do that. They don't like melee anymore either.
They don't want people to stream melee.
It was taken away. It was a huge
negative for them, especially for a company that's trying
to sell a new Smash Brothers game.
that year. And so
then they
did a big reverse on it and Reggie
was one of the top dudes
talking about specifics of
the fighting game community for
Smash. Like he did in jokes about
the smash fighting community.
So if it wasn't his call,
he at the very least supported that
reversal on it. And Nintendo reversing
their position on Smash and Evo
was a major, major moment
for the fighting game community and a
big positive for Nintendo. Everybody figured
There's like, oh, it's no fun Nintendo.
They're not going to let a stream.
They don't understand current day.
Like, Smash 4 and also Smash Ultimate.
Those totally understand streaming and competitive sports.
And, like, they lean into that.
And I think Reggie had at least something to do with that.
That happened under his watch.
And I think he could boost for that to the Japanese team guys all in Kyoto.
Yeah, it seems like a style.
But, yeah, that's our little discussion on Reggie.
Thanks again to Jeremy and Henry for being part of this.
And Henry, this is your idea.
So thank you.
When Reggie announces retirement, you were like, we got to do an episode about this.
And I didn't know if there's much to say what there is.
Like, this is all very important stuff.
And he kind of saved Nintendo, I mean, with the help of many other talented people.
But his marketing expertise really, really helped.
Yeah, he was an expert at giving.
What I'll miss about Reggie is that he was an expert at giving answers that seem like they answered your questions but gave you nothing.
But he thought you had a big exclusive.
Like, I remember him either like on talking to Jeff Keely.
and Jeff asking him like kind of a tough question like so what about Metroid's like
Metroid's an important thing to our business and we're really looking forward to it you know
it's one of my favorite games Jeff and I'm a big fan of games in general you know and you're just like
okay he answered my question and then you walk away like no he didn't wait a minute that he's gone
but he was I mean that is media trained right there
yeah as as a press member I can appreciate that he was very good
Stephen Totel but he also wouldn't give you bullshit like also I someone asked him about
diversity in games too and he went there of saying like you know i'm a non-white executive and i try
to make uh this is paraphrasing he's but he talked about how he is not a reggie talks about how he's
a person of color and he wanted nintendo of america to be inviting in that way too and so i i think
he got i think he understood stuff a lot better than a lot of other execs did or at the very
least he tricked me into thinking he cared which isn't that's the point of all business right
yes uh so hats off to you reggie
I hope you're enjoying your Pena Coladas and Bigfoot pizzas on the beach and take care of yourself.
We want you to live very long.
But Jeremy, thanks for being on this remote podcast with us.
Yeah, it's dinner time here on the East Coast, so I'm going to go get some mediocre pizza.
Oh, that sounds good.
Before you go, though, I'll do the Retronauts plugs.
Can you please tell us things you're working on, like, videos and books and whatnot?
I know you've got a lot of stuff going on outside of the podcast.
Sure, yeah.
I'm doing all kinds of crazy stuff, some of which I can't even talk about yet.
But, of course, you could find me on Twitter as GameSpite and at Retronauts.com.
And you can also find my video projects every Wednesday.
I do a video retrospective on a different game chronologically in its release order on a different platform.
Right now I'm doing mostly Virtual Boy.
And believe it or not, Virtual Boy as a piece of hardware might have been.
But the games were actually mostly pretty good.
And it's been interesting to gaze at them through eyes unclouded by hate.
So you can check that out on my YouTube channel or look up virtual.
Boy works. Yeah, so far I've published two books on the NES and two books on Game Boy,
and they're both lovely, hardcover, full-color books with original high-resolution screen grabs
and photography by me along with the text. So those are lovely. Just check them out. They're
great. That's fangamer.net. Indeed it is, Bob. Excellent, Jeremy. Thanks for joining us.
So that's it for this week's episode of Retronauts. And by the way, we are on Patreon and supported
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So if you want to help the show and get every episode ad free and a week ahead of time,
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Check them out, everybody.
Henry, you and I work together on so many things.
Yes.
Yeah, you know, I'm just going to sit back and lay you all.
these plugs. Well, you know, I love
doing retronauts because it's where
I can still let my video game fandom
fly, especially for Nintendo.
I love doing that, but full-time
job is me and Bob
do Talking Simpsons and what a
cartoon. A pair of weekly
podcasts where we celebrate animation
and all as wondrous forms, be
it a chronological exploration of the Simpsons
from the first episode or
a different animated series each week
where we focus on one specific episode
of it. For our
series, we've even done a couple of What a Cartoons with Jeremy Parrish, our co-host on
this one, like The Max and the GI Joe. And also, if you love hearing me and Bob talk with
this kind of room tone, boy, then you'll love these What a Cartoon and Talking Simpsons
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We'll see you on Monday for a brand new episode. Thanks again.
Thank you.
Thank you.