rSlash - r/Maliciouscompliance "IF YOU DON'T LIKE IT, QUIT!" "lol ok, bye!"

Episode Date: May 2, 2020

r/Maliciouscompliance We've all had terrible bosses, right? The terrible boss in today's video goes off on a total power trip and shouts at OP to quit if he doesn't like the job. So... he quits! Well,... it turns out that OP is a pretty critical member of the team, so the boss immediately does a 180 and begs for OP to come back! If you like this video and want to see more, hit the subscribe button for daily Reddit videos! Watch on YouTube: https://www.youtube.com/watch?v=Y5ZVuXlfF0c Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript
Discussion (0)
Starting point is 00:00:00 You're flying to meet with a new supplier to keep your business growing. And with the business platinum card from American Express, you can earn $820 in new value and more, which includes a $200 travel credit toward your flight. Now, boarding business class. American Express, don't do business without it. Terms and conditions apply visit mx.ca slash business platinum.
Starting point is 00:00:27 Welcome to our slash malicious compliance where your wish is my command. I worked as a housekeeper at a small local hotel. At the beginning when I started about three years ago things were pretty peachy. I got above minimum wage and worked in an environment with a more relaxed working pace. We had more time than your average hotel to clean rooms and it showed in customer satisfaction. We had stellar reviews with customers raving about how there wasn't a speck of dust anywhere. How everything from the lampshade to the bathroom drain was always scrubbed squeaky clean. I loved my job and took pride in it.
Starting point is 00:01:05 And when we had extra time, which happened from time to time, we would do some deeper cleaning like scrubbing all the walls inch by inch, disinfecting the whole bathroom, cleaning the blinds, etc. Even though we all had some extra time, we used it to make sure the rooms were always up to a very high standard. As a result of this, we got a reputation of being unemportable but very clean hotel, so our popularity spiked. In our prime, we were booked full about 90% of the days. Our boss made a pretty nice amount of money. We don't have a reception, we're self-service.
Starting point is 00:01:36 You get a passcode through your room by a text message, so he saved money with that. He drives an expensive car and seems very well off. We were never struggling financially. Then things started changing. We're a very close into a team of cleaners who have been in the house for years. A couple of us left at the end of last year. One moved to another state, another became a housewife after having a kid, and we started expecting newcomers to our team. They never came. Our boss claimed that it's hard to find workers for this kind of job. We never had anyone interviewed and I never saw ads anywhere that were hiring, so I'm not sure he was even planning on replacing them.
Starting point is 00:02:15 So our work pace got tighter. We managed somehow, but there was no longer time for thorough cleaning. Then the boss opened a restaurant so that guests could have breakfast. Cleaning it daily got added to our workload, and that place is massive. It takes at least one and a half hours to clean daily. At the same time, he opened a separate Airbnb style apartment, three bedrooms, kitchen, living room and bathroom for larger groups who wanted to reside together. Cleaning that fell on us as well. So suddenly, we were down to two people, there were seven of us initially, and we were shoved two massive new responsibilities. We asked our boss again to hire more people,
Starting point is 00:02:53 but he said no and that we've been having it too easy beforehand. He also refused to add another hour or two to our daily working hours, currently 9 a.m. to 3 p.m. We have six hours and everything needs to be done at 3 p.m. sharp because that's when the new passcode start working. Understandably, we were stressed out. There was suddenly far too much to do, and our boss also simultaneously expected that we would keep up our usual cleaning standard. But when our time per room plummet from 45 minutes to 25 minutes tops, usually closer to 15. Obviously, we're not able to clean everything the way we did before.
Starting point is 00:03:32 We would get yelled at when we got bad feedback because there wasn't enough time to clean thoroughly enough. Customers who came in after our clean rooms were disappointed and took their business elsewhere. Also, my co-workers started calling in sick because they were burnt out. It was a mess, but our boss maintained the outlook that if he just pushed a massive amount of work on us, we'd somehow magically find an extra pair of hands and get everything done 100%. Last week, we had a meeting with my co-workers. We discussed the current situation,, to my surprise, everyone was considering quitting.
Starting point is 00:04:06 Out of loyalty to our long time employer, the five of us agreed to have a meeting with our boss and tried to persuade him to hire more staff to bring the hotel back to its earlier standard. A couple of days later, we had this head meeting. Our boss was still in denial and said that we just need to up our pace and do things faster. He cited that most hotels give housekeepers about 20 minutes to do everything.. He cited that most hotels give housekeepers about 20 minutes to do everything. We pointed out that that's true,
Starting point is 00:04:29 but in that case, he can't expect us to clean better than those hotels. He scoffed and told us, if you don't like working here, then leave. That was all we needed to hear. That night, we had another meeting amongst us cleaners. We checked our contracts and realized there was no agreed-on notice for resignation as we're at will.
Starting point is 00:04:49 So we were all going to take his advice. That morning, at 9 a.m. sharp, the five of us paid our boss a visit. The look on his face when we simultaneously slammed down our resignation letters and marched out, leaving no one to clean the whole hotel that day will warm my heart for the rest of my days. He was absolutely stunned! He tried to call us to talk things over. Nah, we just did what you told us to. Have fun replacing what was a motivated, loyal, and dedicated team of cleaners who made your business bloom.
Starting point is 00:05:25 I love this response from retail hell in the comments. It's amazing how a boss can shoot himself in the foot and be shocked that it hurts. Our next reddit posted from Cassiope. Last month, I canceled my business VOIP after 7 months of only having 25-50% of the services I'd been paying for. I kept calling tech support, depending on which service they'd get% of the services I'd been paying for. I kept calling tech support, depending on which service they'd get one of the issues fixed for about a week before it went down again. The other issue they never got fixed. Midway through, I asked for and got a parcel
Starting point is 00:05:56 refund for a month, but I didn't have the time to keep up with it on a regular basis. When I put in the cancellation request, I had two months left of my contract. I asked that they weighed the cancellation fee and paying out of the last two months of the contract due to the service issues. This was about 142 bucks. I figured it was simpler and less expensive for them than asking to calculate out a refund for the other months of no service. My request was ignored and I got an email about the cancellation, so I sent another email asking for a waiver. It was declined, no explanation. I popped over a third email saying if they didn't want to write off the end of the contract,
Starting point is 00:06:32 then perhaps they'd be willing to give a refund for the percent of services I'd not received. I calculated this out to be about 158 bucks, and asked for a refund of $16. It was declined again, and I was told I could call billing to request a refund of $16. It was declined again and I was told I could call billing to request a refund, which I did. I figured I'd negotiate for the $158 refund. I was told they couldn't do refunds back for that many months, they could only do three months.
Starting point is 00:06:56 I rolled my eyes and said fine. I was given a full three month refund, $217. So I and they spent a lot more time and they gave me 75 bucks more than I'd been willing to accept. Our next Reddit post is from Overpaid Overworked. Years ago, I had a thinkless labor and service job with a pretty unappreciative boss. I've got lots of stories. One morning I rolled to the office about 725 and get a dirty look for my boss as I headed to the dispatcher 725 and get a dirty look for my boss as I hid to the dispatcher's office to collect my day's work. I'm supposed to be there
Starting point is 00:07:28 at 715. I'd actually been working since about 1 30. It was an 18 hour day the night before, and it was thinking that only being 10 minutes late wasn't bad. When I got my sack of papers for the day, I let out one of those low groans and said, oh, she's got to be sh** me. It was going to be another long day. The boss takes that as his chance to call me out in front of the rest of the office. Hey, if you're going to show up late and they complain about work, we don't need you around here. You're fired.
Starting point is 00:08:00 I don't know if he thought I would apologize for coming in late and asked to not be fired, but I knew that I could have a new, equally sucky job before the end of the day. So I called his bluff and handed over my clipboard and walked away. He must have looked through my work for the day and realized that he didn't have anyone that could do what I could do and with the labor market crunch, he just didn't have anybody. On my way out to my car, I stopped and started chatting with my buddy in the dispatcher, having a smoke. The boss comes out and tells me to meet him in his office so we can discuss my attitude. I said, I'm not going to your office, I just got fired.
Starting point is 00:08:35 My buddy in the dispatcher are shocked. My buddy says, you know he pulled 18 hours yesterday and 15 the day before that. Dispatch says, Why'd you fire him? We've got no one to do as run today. Boss has taken a little aback and says, I didn't say you're fired. I said you're FI HIRED. So here's your route for the day.
Starting point is 00:08:58 I say, well, if I just got hired, we should talk about my starting wage. And that's how I got a $2 an hour raise. Fy hired is a hilariously pathetic backpedal. I don't understand when people screw up, why can't they just admit they screw up, apologize, and move on. Metrolinks and crosslinks are reminding everyone to be careful, as Eglinton Cross-Town LRT train testing is in progress.
Starting point is 00:09:27 Please be alert as trains can pass at any time on the tracks. Remember to follow all traffic signals. Be careful along our tracks and only make left turns where it's safe to do so. Be alert, be aware and stay safe. alert. Be aware and stay safe." Bet on the NFL with Fandule, official sports put partner of the NFL. Download the app today to see why we're North America's number one sports book. Nineteen plus and physically located in Ontario, gambling problem call 1866-531-2600 of visitconnectsantario.ca.
Starting point is 00:09:59 Our next Reddit posted from XGN Existence. I used to work in a grocery store back in 2016. I was 16 to 17 at the time. I used to work in a grocery store back in 2016. I was 16 to 17 at the time. I don't work retail anymore, but I wanted to share this story I still remember to this day. It was a pretty normal night right before the end of my shift. I was one of the few closures at my store, so it was just me, my supervisor, and a cash year.
Starting point is 00:10:20 I worked the self-checkout and customer service desk. My supervisor had just collected the tools and was in the back counting, and I was starting my rounds to take back the non-perishables that were left with the registers. I also might add that our store had terrible camera placement. Basically it showed all the registers in the supervisor's office store, which is where the safe was. This is important later. After putting up all the items that were left with the registers, I did my final checks
Starting point is 00:10:42 of the store to make sure there was no misplaced or damaged items on the floor. I find a case of beer that was leaking in our beer and wine section, and since I wasn't sure how damaged the bottom of the cardboard case was, I had to drag it to the front so I could inform my supervisor about the damaged item before taking it to the back. We kept a cart full of damaged items to be taken out by the morning crew. Since the supervisor's office is locked while they're counting the tills, I call over to her and let her know that there was a damage case to beer and I was taking it to the back. She responds with an absent. Okay, sounds good. So I take it to the back, place it
Starting point is 00:11:13 with the rest of the damage items, and go back to the front of the store to see if there's anything else my supervisors need me to do before I clock out. There isn't. The next couple of days are fine as I finish up the week and wait for the next week scheduled to be posted, and I find out that I'm not scheduled for the next week. I figure there must have been a mistake as there was someone working at the same grocery store who shared my first name. I go upstairs to my manager's office and ask him about the schedule and why I wasn't scheduled. He responds with, Oh, my bad. I forgot to tell you that you're suspended until the investigation is over. By the way, can you train your replacement today on the self-checkout and customer service desk? Me, confuse and annoyed at the moment, don't really pay attention to the second part of his comment and ask him what was he talking about. We caught you stealing that case of beer that
Starting point is 00:12:02 you took to the back. And until the police investigation is complete, you won't be working here anymore. Please turn in your uniform and name tag and badge. I'm furious, but I would decide that I would just go with a bit of malicious compliance in the situation. Well boss man, I took the damage case of beer to the back to be thrown out in the morning as per procedure. But since I won't be working here anymore, I guess you'll just have to find someone else to train my replacement, since I clearly can't be trusted.
Starting point is 00:12:34 I was the only person who could train someone for the customer service desk other than him. His jaw dropped. The look on his face was priceless as I took off my uniform and handed him my name tag and override card. I then proceeded to walk out, get in my car, and drive home. Our next reddit post is from one cool username guy. So this is about three years ago. I was working at Papa Johns in Canada and was acting as the assistant manager. When we had customers order within the store, we would just take the customer's name so that we can call out their order once it's ready, and usually that is an issue. Well, an older gentleman walks in, 60 to 70 years old I'd say.
Starting point is 00:13:10 He waits in line, approaches the counter, places his order, but when I ask the customer for his name, I realize I had opened Pandora's box. What do you need my name for? It's so that when your order is prepared I can call it out for you, sir. You don't need my effing name. He turns to the customers in line and says, Watch out, the effing pizza guy wants your social security number. Sir, if it's an issue you can just use a fake name. Just put Bob on it. And so I did.
Starting point is 00:13:41 Ten minutes later his pizza is hot and fresh from the oven. I walk to the counter and yelled to the store, pizza for Bob. The guy doesn't budge. I realize now that this man has forgotten that he was ordering under an alias and doesn't know his order is ready. The other customers in the store, however, knew what was happening because they just watched and heard the misery unfold. They turned a bob, they turned to me, they turned a bob, and I can see it in their eyes. Even the customers long for that malicious compliance. I continue to bring the other customers their orders. Some who had been there before him,
Starting point is 00:14:14 and once Bob had noticed that I was serving food to those who ordered after him, he approached the counter. At this point, the pizza is getting nice and dry under the heat lamp. It's been about 20 minutes since he's ordered. Is my food going to be ready soon? Sir, it's been out of the oven for about 10 minutes now. I called the name you gave me several times, but nobody came to the counter. At this point, the guy is aware that he's getting his food late at his own demise. I hand him the pizza and there's no more exchanging of words. He leaves and goes on his way.
Starting point is 00:14:45 The customers who witnessed the misery unfold were all snickering as he left. Our next reddit posted from cat Jesus. I work in a major pizza delivery chain that so far has been unsuccessful in out pizza eating the hut. Our store is in a college town and everyone is bored as hell right now for obvious reasons. So we've gone from maybe one print call a day to at least 3-5, which isn't much but still really annoying with how much business we've been getting, again for obvious reasons. The worst part is how uncreative and low effort most of them are.
Starting point is 00:15:19 At least 80% of them are. Can I get a boneless pizza? Or is this the crusty crab with the occasional insert GTA fast food order copy pasta here? This has been going on way too long, so I took up the habit of just hanging up whenever I heard someone saying something stupid. The boss wasn't too happy about this, but didn't care enough to say anything until an incident where I hung up on someone who wanted that boneless pizza, and he called backpist because he actually wanted to order. So I get a stern talking to from Boss Man and he sends a message to the company's group
Starting point is 00:15:52 chat saying, I know we've been getting more prank calls than usual, but please don't follow in certain people's footsteps and just hang up on them. Take the calls as seriously as possible. If they order something we can't make, calmly explain to them and offer them something we do actually sell. We want to try to make money off of them even if they are acting dumb. So the very next call is where the fun starts. Thank you for calling.
Starting point is 00:16:21 What can I get you? I'm so hungry. Can I get an extra extra extra extra extra large pizza with triple every topping? I'm sorry ma'am. We can only go up to one extra and double each topping. Hmm, okay then. Can I get 20 extra larges of each meat y'all have? So like 20 pepperoni, 20 sausage, etc. These people are obviously high as hell and giggling in the background the whole time. Sure, give me a second to rank it all up. Okay, that's 180 pizzas. The total will be a thousand bucks. I don't remember the actual
Starting point is 00:16:57 price but close enough. And it'll take about 3 hours. Ah, some things. We'll pay with a check when we get there, and she hangs up. So I place the order and not 30 seconds later I hear. What the actual F from the boss is he runs to the computer? How are they paying for this? He asks me. They said with a check, we do still take checks for orders over $200, right? They can't have been serious. What's this a prank call? Not sure Boss. You said take all calls seriously. He just grumbles and picks up the phone and calls the customer. And all I
Starting point is 00:17:32 hear is super loud laughter as he hangs up. Meanwhile, other employees have started actually making the ridiculous order, not noticing anything weird about it. So by the time the boss finishes a call and cancels the order on the computer, there are already five extra-large pepperoni pizzas in the oven. So we got free dinner for everyone working that night as well as another message in the group chat saying, in regards to my last message,
Starting point is 00:17:57 please just use good judgment when taking orders. Our next Reddit post is from 75 foot UBI. Not my story, but my parents. About 10 years ago, my dad got into a bad accident in the jettah. A woman teabot in him at full speed and left the side of his car shot to hell. He starts to claim through his insurance and they start to repairs. The insurance adjuster writes into the repair report that the insurance company put a life-time guarantee on all repairs done to the car from this accident.
Starting point is 00:18:26 Things that were repaired and replaced include the transmission, the condenser, the radiator, serpentine build, headlight assembly, ECU, etc. Basically a lot of big ticket items. So time wears on and about three years later the clutch pad needs to be replaced so my dad takes into the shop and then sends the insurance company the bill. The insurance agent says, why are you sending this to us? My dad says, it's one of the things repaired after the accident that you guaranteed for life. We didn't mean lifetime, we meant a year. Well, the policy says lifetime, so you're on the hook. After a few nasty letters between lawyers, the insurance
Starting point is 00:19:05 company pays up. But now, my parents are pissed at the way they've been treated, so they resolved to keep the car until the floorboards rust out. Things that have been replaced on the insurance company dime since then include the clutch, radio, left front tire, multiple times, brake pads and rotors, front bumper, driver-door window motor, air filter, left-side engine mounts, etc. The insurance company tried to buy them out a few years ago, but my parents refused, and since no limitations were put on the repair policy, the insurance company is on the hook for as long as my parents own the car. It's a manual diesel, so it's gonna live forever.
Starting point is 00:19:43 Current mileage target, 500,000. That was our slash malicious compliance, and if you like this video, then hit that subscribe button because I put out new Reddit videos every single day.

There aren't comments yet for this episode. Click on any sentence in the transcript to leave a comment.