Sawbones: A Marital Tour of Misguided Medicine - Sawbones: Plexus

Episode Date: May 7, 2024

In a collaboration of medical fads and brands, Dr. Sydnee and Justin dive into the confusing MLM called Plexus. The company started as a seller of the Breast Chek [sic] Kit but has since branched out ...into wellness and weight management products that it encourages its Ambassadors to recruit others to sell. Music: "Medicines" by The Taxpayers https://taxpayers.bandcamp.com/

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Starting point is 00:00:00 Sawbones is a show about medical history, and nothing the hosts say should be taken as medical advice or opinion. It's for fun. Can't you just have fun for an hour and not try to diagnose your mystery boil? We think you've earned it. Just sit back, relax, and enjoy a moment of distraction from that weird growth. You're worth it. Alright, this one is about some books. One, two, one, two, three, four.
Starting point is 00:00:26 Two, three, we came across a farm in the middle of the desert. We came across a farm in the middle of the desert. We came across a farm in the middle of the desert. We came across a farm in the middle of the desert. We came across a farm in the middle of the desert. We came across a farm in the middle of the desert. We came across a farm in the middle of the desert. We came across a farm in the middle of the desert.
Starting point is 00:00:34 We came across a farm in the middle of the desert. We came across a farm in the middle of the desert. We came across a farm in the middle of the desert. We came across a farm in the middle of the desert. We came across a farm in the middle of the desert. We came across a farm in the middle of the desert. We came across a farm in the middle of the desert. We came across a farm in the middle of the desert.
Starting point is 00:00:42 We came across a farm in the middle of the desert. We came across a farm in the middle of the desert. We came across a farm in the middle of the desert. We came across a farm in the middle of the desert. We came across a farm in the middle of the desert. We came across a farm in the middle of the desert. We came across a farm in the middle of the desert. Hello everybody and welcome to Saw Bones, a marital tour of misguided medicine. I'm your co-host Justin McElroy. And I'm Sydney McElroy. What a thrill it is to be here with you, Sydney. Well, it's a thrill to be here with you too, Justin. On a team up.
Starting point is 00:01:17 Yeah, that's right. This is a team up. You already know our topic because we did this one together. Yes, we worked together on it. Well, it combined, I mean, Sawbones has always been a combination of our passions, because we did this one together. Yes, we worked together on it. Well, it combined, I mean, Sauburns has always been a combination of our passions, I think, you know, I like medical history. I like brands.
Starting point is 00:01:33 Yes, well, you like, I meant like being funny. Oh, like being funny, okay, yeah. You like- I like being funny. I think you like being, I mean, I'm- Be a real, real prison if I didn't. And then, whoo. Just stuck being hilarious all the time. But doctor, I am Pagliacci.
Starting point is 00:01:50 You know? No, I love debunking fake medical claims. I love letting people know about snake oil. And you love talking about MLMs. I do. I love talking about MLMs. I do, I love talking about MLMs, I love talking about businesses in general, but especially MLMs because I just think that they are fascinating, fascinating, loving MLM.
Starting point is 00:02:18 I fully acknowledge and we've done MLMs before many times. And we get suckered in over and over and over again. We never learn. Well, and so I, I always get a little anxious. Is that what you mean by did MLMs multiple times? No, I don't mean did MLMs. No, we didn't, we don't, I haven't done MLMs. I know.
Starting point is 00:02:38 I've never done, have you ever? You had the expression on your face where you already had the next thing queued up that you're going to say. So I knew that whatever I said then, you were not going to react to. Well, I didn't understand what you meant. I know, because you had already queued up. You were moved on from my nonsense.
Starting point is 00:02:51 Well, I was thinking about, I was reminiscing about the time we went to Salt Lake City. And- Admittedly sounds more fun than listening to your husband talk during the podcast. I was 100% great at you. I was talking about when we went there- The mind must wander. It must've been- So that we could take down essential oil MLMs I'm 100% gray. I was talking about when we must wander
Starting point is 00:03:10 So that we could take down essential oil MLMs in the home of essential oil MLMs Yeah, and I remember thinking we have put ourselves in in danger. Perhaps. Yeah, I always feel like when we do these episodes We're gonna get some angry emails. I'm gonna get some angry Facebook messages I feel like from like people I went to high school with who are gonna be like, hey girl, I was so disappointed. Hey babe, babes. Hey girly pop, I'm so disappointed. You made that one up. No, girly pop is totally a thing.
Starting point is 00:03:39 Okay, I will trust you on that. So, as charming as Sydney has put on my bona fides here, I will say that also, I am a AP award-winning business reporter as well. As a podcaster. I won a local AP award for a story I did while at the Ironton Tribune about, I don't remember exactly, but I believe it was about some pizza places.
Starting point is 00:04:06 That were a business, yes. But yes, as an AP award winning business journalist, I have the plaque, I thought that I could lend some of my business reporting acumen here and really get to the truth of the matter. I hope you can help me, Justin, because we're gonna talk about Plexus. And the thing is, this is not hard to talk to you about
Starting point is 00:04:27 what are their products, what is the stuff in them, what do they do, what do they not do. This is an easy part. What is hard for me, and I'll get to this, is usually when we take on kind of pseudo-scientific claims in companies, I can flesh out a whole story for you. And I got a lot of holes that you can help me fill in this one.
Starting point is 00:04:51 So first of all, I know that Plexus the company, which probably if you've heard of Plexus, it's because of a weight loss thing. I think that's most people are like, oh, is that a weight loss thing? I've heard of that. You may have gotten a message from someone you went to high school with,
Starting point is 00:05:07 urging you to purchase it, talking about the great results they've had with it, and then maybe offering you a great new business opportunity. So Plexus started out, as far as I can tell, back in 2008, and I think the company was older than this, but this is when we get into this like health space, if you can call it that, with the breast check kit.
Starting point is 00:05:30 Okay. And when I say breast check kit, I know you are assuming that is spelled C-H-E-C-K, like you would think check is spelled. It is spelled C-H-E-K, which I checked repeatedly. C-H-E-K, which I checked repeatedly. It's... You C-H-E-K-ed repeatedly. Yeah. Is that a spelling of check that...
Starting point is 00:05:50 That's like somebody who's in a hurry, I think, like fast check, and they don't have time to put the C in there, you know what I mean, for like a quick check cashing place. Is it a legal thing? Is it, it's not really for breast checking, it's for breast checking, and so it's not, you can't be liable. I don't
Starting point is 00:06:06 know. It's like how they have to, you know, legally they have to spell Froot Loops F R O O T because there's no fruit in them. That's what I mean, seriously, or like cheese product. So they still sell this. You can check it out online if you want. If you look up the breast check kit, you can CHEK it online. And they're also like, you can find a lot of YouTube videos. It's so hard to research Plexus without just being inundated with testimonials
Starting point is 00:06:31 from the people who sell and use Plexus. There are lots of YouTube videos of the ambassadors, that's what they're called, demonstrating the product and not demonstrating on themselves. They're not topless, it's not that kind of video, but they're like taking it out of the box to show you what it is, because I could not, they don't show you on the website what the product is,
Starting point is 00:06:48 they just show it to you in the bag. And so I was like, what is this thing? It is a, if you open the box that it comes in, you get a pamphlet that describes self-breast exams. And that's all I could think. I know what a self-breast exam is, what equipment, what tools would you need with this, right? Because to my understanding, a self-breast exam is, what equipment, what tools would you need with this, right? Because to my understanding, a self-breast exam
Starting point is 00:07:07 is when you use your hand to palpate or touch your breast and feel for things. Maybe what you need is a t-shirt that says, FBI Federal Body Inspector, and that would allow you to. I don't like, no, no. These are self breast exams on yourself. Even on yourself, you should be a legally man, like a legally permitted federal body investigator.
Starting point is 00:07:35 Okay, it's almost easier if you do look at a picture of this thing, but I'm gonna try to describe it. Cause I kept thinking glove, it's not a glove. Cause it's like a rounded oven mitt shaped kind of thing. Not, no, not potholder. That's what I kept thinking glove. It's not a glove because it's like a rounded Oven mitt shaped kind of thing not no not potholder. That's what i'm thinking potholder not oven mitt It's like a potholder shaped Piece of pink it's latex free. So I don't know some sort of plasticky material It's double layered And it's got gel in between the two layers. Okay. so why though? You put it over your breast,
Starting point is 00:08:06 and then the bottom layer will kind of like stick a little bit to your skin. But it's not messy, they're very clear on that. The gel is not going on your skin, it's mess free. And then you just do the exam through this gel plastic thing. Okay. Okay, honey, I saw this and I thought, okay, this is not something I'm familiar with as a physician
Starting point is 00:08:27 I've never seen this when we perform breast exams in the office. We do not use anything like this We don't use gel we put gloves on Which may or may not be latex free, but there's no gel involved But there's no gel and so that's what I was trying to figure out what? What would its purpose be so I started trying to figure out what would its purpose be. So I started trying to dig into the breast check kit, what is the science behind using this gel layer? Because what they say is that it makes it easier
Starting point is 00:08:54 to feel things. Okay. By reducing friction. Okay, I can kind of understand that. So then you can more cleanly run your, I'm about to explain this. Imagine if, imagine if, imagine if, Sid, imagine if you had jelly all over your jugs, right?
Starting point is 00:09:12 And if you had jelly all over your jugs and you're rubbing your hand on your jugs, they would slide gracefully across them so you'd be able to sense Princess in the Pea style, all of the, any, not all of, any aberrations there might be, right? So that's what, okay, that is what they're claiming. Right, I don't know what the gloves are for
Starting point is 00:09:33 because it seems like you wouldn't need the gloves. There are no gloves in it. Oh, it's just the jelly. It's just the thing. Okay. It's just a double plastic layer with gel in between. Okay. That's pink.
Starting point is 00:09:43 All right, I guess it protects you from getting the gel on you, I guess? Well, then the gel is not on your hand or on your boobs. It's just in between. Anyway, they say that it's gonna make it easier to feel anything that might be in the breast tissue. So then I looked for the studies.
Starting point is 00:09:58 Okay, well, who developed this? Was this made by an OBGYN or a breast surgeon or a nurse or someone with some sort of health credentials. I couldn't find any evidence of, I could not find who made it. I couldn't find any studies evaluating its use. It doesn't claim to, to be fair,
Starting point is 00:10:19 they don't claim any studies. And they're very clear that this is not to be used for diagnosis or treatment of anything. It's just to facilitate self-breast exams. They claim this will help do so. And I could not, I mean, I guess I could like logic that that makes sense, but that's not how we do science. It feels like one of those things that they would have
Starting point is 00:10:41 come up with in the middle ages to like, this seems like it should work. The founder of the company. That's giving the middle ages too much credit. Another time that was better. The guy on the website who they say founded the company and introduced its flagship product is a man named Tarle Robinson.
Starting point is 00:10:57 I do not see any claim that Tarle made this. I don't see where he like found the technology or purchased it. I didn't see where like he was, you know, passionate about breast health and wanted to make this more available. I don't see that. I'm not saying he's not. I just don't, I don't know where that, I don't know why.
Starting point is 00:11:13 Like why this Tarl? Who got it? There was one YouTube video from one of the ambassadors who's like introducing the Plexus breast check kit by Danielle Squira. I don't know who that is, and I can't find any evidence of them as the inventor. So I don't, this is very mind boggling to me. Usually like there's a story behind a product like this.
Starting point is 00:11:35 It has not been evaluated by the FDA. There's no studies I can find. And I'll just say this, does this work or not? Well, currently, and to be fair, this was not true in 2008, but this is true now in 2024, most major medical societies recommend against doing self-breast exams, or at least say we don't have any evidence
Starting point is 00:11:57 that they're helpful. The United States Preventive Service Task Force does not recommend them and actually suggests that they could cause harm. And I know that that sounds like a wild thing, like how would examining your own breasts harm you? Well, because inaction, right? Through inaction?
Starting point is 00:12:13 Well, no, because you are, what if you find something and you're like, uh-oh, I'm worried, and then you go to your doctor and say, uh-oh, I'm worried about this, and your doctor feels it and thinks, well, I'm not worried, but they're really worried. Maybe we should do some studies, maybe we should do a biopsy,
Starting point is 00:12:28 maybe we should do some other things. What they're saying is there's a risk of a lot more unnecessary tests and procedures when you do self-breast exams, because you generally don't know exactly what you're feeling for. Isn't there also though, if you don't know what you're feeling for,
Starting point is 00:12:42 then you could miss something and think you're fine? This is what I'm saying. There is that too, there is that too. But there's no evidence that they increase the rate of cancer detection. To be fair, and the American Cancer Society says this as well, and then both of these organizations are pretty, the American Cancer Society
Starting point is 00:13:00 is pretty much like clinical breast exams, meaning the ones your doctors do as screening tools, meaning just when they're doing it for screening, aren't great. And the ACS says, maybe we shouldn't even do those. So there's a lot of debate as to whether or not we should be using our hands to examine breast tissue and try to decide if there's something there.
Starting point is 00:13:19 Now, conversely, most masses and lumps are first detected by the patient themself, but it's not through a self-breast exam. It's usually an incidental thing. You're getting dressed, you're adjusting your bra or swimsuit, you're bathing, and you feel something new or you see something new in the mirror. So yes, it is always important to familiarize yourself with the way your breasts look and feel so that if something changes, you can notify your medical provider immediately.
Starting point is 00:13:45 That is absolutely important, but I have no evidence to suggest that we need a product to facilitate self-breast exams. And I generally do not recommend, or at least most medical societies, this isn't about me, most medical societies don't even recommend you do self-breast exams. So that's their flagship product. I don't know why it exists. I don't know recommend you do self-pressing exams. So that's their flagship product.
Starting point is 00:14:05 I don't know why it exists. I don't know if it works. They've donated a lot of them. That's great. As somebody who works and has worked, done a lot of like charitable medical work, can I just tell you like how frustrating that has gotta be for some people on the other end of that
Starting point is 00:14:21 to get giant boxes of these? I'm just gonna, I'm just being honest with you. Since then, the company has expanded into a bunch of other products, okay? And so I wanna talk about the products you've probably known them for. What is the story behind how they got to these products? I don't know, Tarl wanted to help with other things
Starting point is 00:14:38 like hope, health, and happiness. That's what their company is about. This is, that's what they say. Their company is about expanding hope, health, and happiness, that's what their company is about. That's what they say. Their company is about expanding hope, health, and happiness. So how would we do that? Well, we have products in gut health, weight loss, or weight management, is what they say.
Starting point is 00:14:56 Skincare, general nutrition, family nutrition, and quote unquote active lifestyle. So what are these products? I wanna start with active lifestyle because that was the first thing I clicked on. I know what those other things are. What are active lifestyle products? There's a bunch of packets you can buy.
Starting point is 00:15:12 There's a whole, and you can look at all these products online if you want. A lot of these packets are labeled active and some of them are labeled hydrate. And basically these are like little, you know, like drink packets. You would add the powder to water or whatever. They come in flavors like pineapple lemongrass
Starting point is 00:15:26 and peach mango. There's a blueberry acai probably. I think something like that. The active packets have, I looked at the ingredients, which are all right there. It's not hidden. They've got a bunch of vitamins. They got some herbal stuff like Panax.
Starting point is 00:15:43 Ooh yeah, that was in Pepsi Max. I hear it makes your ding dong bigger. They don't claim that. That's just what I heard. They also tend to have a lot of caffeine. Generally in the form of coffee, green coffee bean extract. That's what most of the caffeine
Starting point is 00:16:01 in all these products comes from. Some of the healthiest sounding caffeine for sure. Exactly, but there are tea extracts and other, there's just a lot of ways they put caffeine in these things. There are hydrate packages, packets, which are just like Gatorade stuff in coconut water. I mean, it's just an electrolyte thing, right? But they're called hydrate and they also come in flavors.
Starting point is 00:16:20 There's a supplement called Edge. It's just caffeine with some amino acids. Under gut health, there's again a variety of products. Their bundles for Gut Health are pretty expensive. Like if you get the big bundles of multiple packets and powders and pills and all this stuff all put together. But they've got, like they're family sized. The family size stresses me out,
Starting point is 00:16:42 because they're not saying give these to your kids, they're just saying it's a family size packet. they're not saying give these to your kids. They're just saying it's a family-sized packet They're not saying give it to your kids. They're just saying it is family-sized you do what you want. I hate that Yeah, there are a lot of pre and probiotics in these things. So like you can you'll find a lot of the same sort of Microorganisms bacteria and stuff that we find in a lot of probiotic supplements online. And is there some data behind probiotics? Yes. Do they do all the things that people say probiotics do? We have no evidence of that. Right.
Starting point is 00:17:12 There are a lot of cleanses which have magnesium. Right. Do you know what magnesium does? A lot of stuff. It does a lot of stuff, but one thing it can also do in terms of cleansing you. It burns really bright like wild Well, there's that too in terms of cleansing you it can act like a laxative Okay, so and there's it help your intestines absorb water. Is that what the laxative effect?
Starting point is 00:17:37 Matt well, it's usually in the form of mag citrate and then yeah, it's just this like stimulant laxative that just, they're combined usually in all these packets with something called the Slim Microbiome Activating or Slim Hunger Control. These are the pink drinks and we're gonna get into those. That's what I've heard a lot about. Yes, the big time pink drinks. Those are in the gut health packages.
Starting point is 00:18:02 So they're selling you weight loss products within gut health. Oh, sorry. Yes. They are called Slim. Weight management is good because it says that the effect could be the same as not taking it. And that's just fine.
Starting point is 00:18:16 That's true. That's just great. And I'm gonna get into those. This is a theme by the way with Plexus because those have caffeine too. Caffeine is a big theme. Many of the weight loss supplements, especially like the pink drink,
Starting point is 00:18:29 have caffeine, usually again from green coffee bean extract, or polydextrose, which is a prebiotic fiber. And to give you an idea, polydextrose is a polysaccharide food ingredient composed of randomly bonded glucose polymers. So what this is, it's a bulking agent. It thickens stuff, it bulks stuff, it absorbs a ton of water.
Starting point is 00:18:54 So it absorbs a bunch of water, makes you feel full. And then you- It also has a laxative effect. Okay, well, I mean. So a lot of their weight loss supplements, and if you get into all the different things that they sell, there are packets of powder that you mix with water, and they have caffeine and polydextrose.
Starting point is 00:19:13 Okay. There are pills that have caffeine, and some of them have some herbal things that have, I mean, anecdotal, I mean, there are no studies linked on any of this. Usually, when it comes to this sort of stuff, you'll go to their website and they'll have all their products and all of their claims, and then they'll be like,
Starting point is 00:19:31 check out all of our research. And you go to a tab where they tell you all the research they've done to support this. And usually it's pretty flimsy stuff. It's like, you're lucky if you get an animal model. It's usually Petri dish stuff. They didn't even have that, that I could find. If it's out there, it is not easily accessible,
Starting point is 00:19:48 which is, I mean, really rare for this kind of thing. Yeah, there's no effort made to try to sway you, right? I will also say that they have these things called plexus lean, which is like a meal replacement shake, and they recommend that you replace two meals a day with this Plexus Lean Shake for weight loss, and then replace one meal a day with one of these shakes for weight maintenance.
Starting point is 00:20:11 The Plexus Lean Shake, once you mix it with, let's say you mix it with milk, which is what they kind of recommend, it's gonna be around 200-ish calories. So they're recommending that you replace two meals a day with 200-calorie shakes. I mean, that you replace two meals a day with 200 calorie shakes. I mean, that's the exact, that's the SlimFast model though. I mean, it's not, this is tried and true.
Starting point is 00:20:31 And let me say that every one of their supplements for weight loss has a little carrot. And when you go to the bottom of the screen, you find what the carrot says is, when combined with reduced calorie weight loss diet plan. There's also, from what I read, a lot of these that recommend increasing your hydration with them.
Starting point is 00:20:49 Like you need to take lots of water with these. It's like, well, okay, that helped, that did it. They've got, just to finish it out, they've got some like nutritional things with like antioxidants, superfood supplements, those usual kind of vague wellness claims, some sleep aids that are melatonin, so probably do help with sleep, I'll give you that.
Starting point is 00:21:08 But then they've got vague stuff like a plexus nerve. Plexus nerve, what is that? It's a specially formulated combination of vitamins, minerals, herbs, and amino acids to help support healthy nerve cells and nervous system. Don't let occasional nerve discomfort get in the way of having a good day every day. Nerve discomfort?
Starting point is 00:21:24 What is that? That's like nerves, that's like the Appalachian version of like my nerves discomfort get in the way of having a good day every day. Nerve discomfort? What does that, do they mean? That's like nerves, that's like the Appalachian version of like, my nerves are painin' me. That's what, I don't know if they mean like neuropathic pain, like pain related to neuropathic, like nerve damage, or do they mean like you're on my nerves, like nerves? I don't know. And let me just say, there are no studies to support any of it that they show that these products aren't tested even if the individual
Starting point is 00:21:46 Ingredients have some research out there somewhere that might slightly suggest something which is the best you could say about any of it They don't have any studies and they've never submitted their products for third-party testing for purity or accuracy Okay, so I don't this is the wildest. It is all testimonial. I can't find a story. I can't find a narrative. I can't find a, I am just like, it is a house of cards that isn't even built on cards. I can't find the bottom cards. What's it built on?
Starting point is 00:22:16 It's floating in midair. Sydney, I can answer all of your questions. And I'm gonna do it for you. Thank you. Right after we go to the billing department. Okay, let's go. The medicines, the medicines that escalate my carbs for the mouth.
Starting point is 00:22:38 Sound Heap with John Luke Roberts is a real podcast made up of fake podcasts. Like, if you have a cupboard in your lower back, what you keep in it? So I'm going to say mugs. A little yogurt and a spoon. A small handkerchief that was given to me by my grandmother on her deathbed. Maybe some spare honey. I'd keep batteries in it. I'd pretend to be a toy. If I had a cupboard in my lower back I'd probably fill it with spines.
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Starting point is 00:24:03 or wherever you get your podcasts. Okay. There is a lot of information out there about Plexus and I am mainly focused on their business model, which is not, you don't buy it in stores. People buy it from you directly. It's direct to the, you sell directly to other people that you know in your network. And then those people, maybe,
Starting point is 00:24:29 you can bring them in the network and say, hey, you wanna sell Plexus with me? Great, well, then you'll sort of be under me. You're an associate that I signed up. You become a downstream. Part of their downstream, right. So, Plexus does not claim that they are, this is gonna be your full-time income.
Starting point is 00:24:50 On their website, they say Plexus is a part-time side gig, like Uber for most people. But unlike Uber, which can provide an immediate payoff, Plexus is a business where someone can earn income more predictably over time. So you can see the delineation there being made between... A lot of jobs will give you money right away, but what Plexus has the courage to do is say, maybe later you can have the money.
Starting point is 00:25:15 Okay, so a lot of my understanding of their business model is direct from them, direct from their information. And also an author named Melissa Dillon that does a lot of good work about corporate responsibility and what have you. So I'm going to try to explain to you the Plexus business model. And you got to promise to not gloss over because it is incredibly complex. The complexity actually is kind of the point. I'm gonna show you, Sid, this chart over here. So this chart is their compensation plan summary chart.
Starting point is 00:25:56 Okay? So you can see here we have the different ranks of associate, ambassador, senior ambassador, silver ambassador, gold ambassador, senior gold, ruby, senior ruby, emerald, sapphire, and diamond. Sorry. Yes. And you can see here in this chart that I'm showing Sydney,
Starting point is 00:26:14 there are 10 different columns for each of these with different requirements on how you make money, okay? The specifics don't matter. The point is, it's incredibly complex, intentionally. What is the diamond pool and the emerald pool? So, those are dependent on how many people that you have recruited into your upline, into your downline, and they become part of your family.
Starting point is 00:26:43 So that depends on how many people you recruit. And you don't make money from the sales as much as you make money from the recruiting. And that is something that is not legal in America. You can't pay people to recruit. So they don't, not directly. Here's how it works. You sign up a bunch of people,
Starting point is 00:27:06 and by a bunch of people, to get to the Emerald, which is sort of the top 1%, I think, of their home. Let me get that exactly right. So that's not even Diamond. Diamond is the top, top one, right? Yeah, Diamond Ambassador is the top, top one. So Plexus is not selling this as like a get rich, quick scheme for most people.
Starting point is 00:27:29 And if you dig down into the data, that is 100% true. So from their own numbers, from their own income disclosure statement in 2020, the top 1% of Brand Ambassadors made an average of $37,553 annually, 50% of the top 1% made more than $14,875. According to their own data, the average earnings is $544 per year. Now what are the problems with this? Number one, that does not include the money that they spent to help build their
Starting point is 00:28:06 business. I was going to say, how about how many people lose money? That includes the, well, if you think about if that includes the annual membership fee, which is 39, 35 bucks, payment of renewal fees, purchase of products for personal consumption, purchases of product samples, shipping costs, transportation costs, training and educational expenses, business equipment, travel expenses, and miscellaneous costs. So that could, that all eats into that average of 544 per year. Now, that's only the, that's not even the wildest part, Sydney.
Starting point is 00:28:35 The wildest part is that they use an average. Do you want to talk for a second with me about the difference between an average and a median? Because this is something people love to, do you really? I mean, I know, but go ahead. Okay, so an average is you take all the numbers and then you divide them by the total number of numbers. Right, right. Okay, in the data set.
Starting point is 00:28:52 A median looks at an entire data set and says, here's the number that's in the middle of this data set. So if the Plexus ambassadors are making $3 So if the Plexus ambassadors are making $3, and then you have eight in the middle that are making $20, and then you have one person at the end that's making a million dollars. Your average is gonna be way higher than your median. Yeah, which is 20.
Starting point is 00:29:19 Medians are 20. It's the middle number in the set of numbers. What's the median? Well, we don't know. Oh, they don't tell you. They don't tell you that data. I don't have access to that data. That's not what they report.
Starting point is 00:29:30 What they report is the average of that income. So we don't actually know. You don't actually know what you can expect to earn because of both of those two factors. Now, why is that? Okay, now, this is the part that's gonna get a little complex, so hang with me for a second, okay?
Starting point is 00:29:47 You don't start, it costs 35 bucks a year to just join, right? So that's your base thing. $35 is your user signup fee, I think it's an annual thing. And by the way, Plexus, if you're listening, if I misconstrued anything, please let me know. Sawbuns and MaximumFun.org, happy to issue a correction. Because in my limited experience as a business reporter, this is the best of my understanding.
Starting point is 00:30:11 Okay, well when they email you, could they send me, I would love to see the links to all the studies they have that show that these products do the things that they sort of claim that they do, that they suggest gently that they might possibly do. Okay, so as an associate, that is what 35 bucks gets you to an associate level. If you wanna actually make money,
Starting point is 00:30:35 then you have to become an ambassador. Now, an ambassador, the big difference is they have a backup order in place. What does that mean? It means that to become an ambassador, you have to have an order per month of $100 worth of product. It has to be set for you to become an ambassador, okay?
Starting point is 00:30:58 Is that for you or for you to distribute? For you to buy to distribute. You have to buy at least a hundred bucks in product. To distribute, got it, okay product every month to become an ambassador. Just if you wanna make money from it. If you wanted to do it for fun, I guess, you don't have to do this. But if you wanna make money from it,
Starting point is 00:31:14 which everybody does, you become an ambassador. $100 of product per month minimum. That doesn't sound that bad if you think you're like, I'm gonna be starting my own business. I'm gonna be moving a lot more than $100 a month in product, right? Well, you don't earn commission on your first $100 of sales.
Starting point is 00:31:32 So basically, you buy 100, you're guaranteeing to this company, I will buy $100 a month in product. You don't start earning commission until you've sold past $ month in product. You don't start earning commission until you've sold past $100 in product. So that first $100 was on you. Yeah. Yeah.
Starting point is 00:31:55 So what they want is, so when you see somebody who's making a bunch of money, they, the problem is they don't care if you sell it. They care that you buy it to sell. Got it. Okay. This is, and this is, I'm pulling now pretty much directly from Melissa Dillon's report
Starting point is 00:32:18 because she's obviously a lot smarter than me, but this is what she says. And I'm gonna bleep out a curse word, but based on what I've learned, my guess is that the creators of Plexus don't give a bleep about product. They know they're towing the line legally with their claims and they know it will work
Starting point is 00:32:33 for a very finite period of time. They also know that their money's in wholesale because they can make a lot of money from it without having to pay salespeople. That's why they incentivize recruitment over product sales and why many of the annoying Facebook posts are about how great it is to work for Plexus over how great their products are. So what they want is a bunch of people guaranteeing to give them a hundred dollars a month for the
Starting point is 00:32:57 opportunity to make more than a hundred dollars a month and nobody... They're not looking for repeat customers. They don't, they're not looking for customers period. The model is the business. Now I wanted to return to something that we were talking about with the Emerald commissions. Right? You can't pay people to recruit for an MLM. It doesn't work.
Starting point is 00:33:19 You can't do that. That's illegal. Okay. So the way that they get around this is that when you get up into the upper tier, Emerald is one of those very high level tiers. It's the, they, you get into the Emerald commission pool, which is worth 3% of the company's gross product volume, which according to this is $225 million, 3% of that is $6 million split between the Emerald and Hire.
Starting point is 00:33:51 They're called jewel ambassadors. Yeah. Okay. So you recruit enough people, and then you get a share of the company's profits, but they're not paying you to recruit people. So I think, and this is again all my understanding, but I think that that's why when I say that they don't care about the product. That's why I can't find any of this stuff.
Starting point is 00:34:16 Because they don't care about the product. That makes a lot of sense because that's what usually with wellness products and this, okay, this is just me theorizing. I don't know what the motivations of the people who started with Tarl and his friends who started Plexus, I don't know what their motivations are. I have a good guess going. I know that he likes to golf and he's a Seahawks fan
Starting point is 00:34:37 because that's on the website. It's on the main website. I didn't like, I didn't try to search him anywhere else. That's on like the Plexus Meet the Founder website. In a lot of the wellness products that we talk about, I usually can find like this story from the founder who like had some sort of pain or illness or problem, found some sort of naturals or ancient or you know, something sometimes it's based on another culture
Starting point is 00:35:00 that they're appropriating, some sort of solution. And it worked wonders for them, and now they wanna share it with the world. That is usually the narrative that is underneath these things. Right, I found this route, and the doctor said I was done for, but this route helped. Thank you, this route, I'm selling it for $100.
Starting point is 00:35:17 And the question you always ask when you read those, and I think it varies from product to product, is this a true believer who is misguided, but not malicious? Or is this just, I wanna make money, is this profit, is this a profiteer? What this sounds like to me is that there's not even an illusion of true belief here.
Starting point is 00:35:37 Right. There's no, I mean, you don't have to question like, because if you really believe in the products that you're selling, if you really believe in the products that you're selling, if you really believe these will help people achieve hope, health and happiness, then I think you put time into research and studies that show how effective they are. You put some effort into that.
Starting point is 00:36:00 Hey, but listen, you had your time. You had your first half of the episode. I need to tell you more bad stuff about Plexus, Sydney. This is just really shocking to me that they don't even fake it. Like that it's just. That's weird. You wanna talk about an FTC letter sent to them in 2020.
Starting point is 00:36:17 This warning letter from the FTC said some examples, say the entire letter reads, it's quite long. So let me zero in here. This letter is to provide you with information about laws and regulations enforced by the FTC that may bear upon your business activities. Some examples of COVID-19 prevention or treatment claims by your business opportunity participants or representatives include a post stating hashtag plexus, hashtag coronavirus, hashtag prep, hashtag vitamins, hashtag health, hashtag COVID-19 next to an image of plexus worldwide products. And the text boost your immunity
Starting point is 00:36:53 with our everyday wellness combo. Or another post, hashtag virus corona worried? I've been boosting my immune system for several years with high quality plexus supplements and you can too. Are they? Be sensible, not fearful. So are they, I'm assuming the answer is yes, but I feel like they have so many loopholes for this stuff. The company Plexus, are they responsible for the claims their ambassadors make?
Starting point is 00:37:15 No, they are independent contractors. They are not, they would say they are not responsible. The FTC is saying come get your boy. Okay. Because everybody's out here getting absolutely buck wild. So can, but that's what I was at, but like, can they just continue to say, like not our problem? This is what we didn't tell them to say that. Cause I'm sure they sent him a handbook, right?
Starting point is 00:37:34 They probably send him a book and say, say this. And if they say something else, when, when, when, uh, Melissa Dillon says like a house of cards, the con she actually says the company has no long-term plans. They're designed to milk as much profit from their ambassadors as they can until someone shuts them down. They're also banking on the likelihood that any fines related to outrageous and untrue claims
Starting point is 00:37:55 won't be higher than their overall earnings. A fine will be a slap in the wrist and they'll walk away with cash in the bank. So this is what, when you say things like, well, can't they be held responsible for that? I mean, eventually, you have to imagine that the law they are right now, it seems to me as an outside observer that they are right now trying to skirt every gray area they can just to make as much money as they can.
Starting point is 00:38:19 And you said something, by the way, that I think is probably worth pointing out as a as being true. You said that like a lot of people, when they start these products, they are going to respond well to them initially and so that's going to reinforce the idea that that was $100 well spent, okay? It's true if you take things with diuretics like caffeine or with laxatives, like high bulky fibers and stuff like that.
Starting point is 00:38:46 If you take those sorts of supplements and you do have a lot of fluid loss through peeing and pooping to be blonde, you probably will lose some weight initially. It's largely fluid weight. If you're taking a ton of caffeine, I mean, that could well suppress your appetite to an extent. And so temporarily you might see that you do lose a few pounds or you feel more awake. Maybe you do feel more energized because of the massive amounts of caffeine.
Starting point is 00:39:20 Definitely those things could happen. Yeah, the immediate effect, probably something. They will not be long-term, and there's no proof that these are safe, by the way. That's the other thing. They have not proven, they haven't done testing to prove that these are safe. So not only do they not have evidence
Starting point is 00:39:37 to say they're effective, they don't have evidence to say they're safe. So you're really, you're playing with your health, with your wellness, with your gambling, your hope, health and happiness by taking these products. And I don't think they've learned their lesson. I found one ad from a Facebook, on Facebook from a rep, just caught off a call with our fabulous Dr. Hartman,
Starting point is 00:40:00 head of research and development. And he educated us that plexus balance and slim hunger control have key ingredients that work in the same way as Hollywood's Skinny Shot. Which of course referring, yeah. So they say, this is from the ad, they have like little things pointed to the container. Healths maintain blood glucose levels already in the normal range. Whoa, can you imagine? That's pretty cool. Supports weight management. So that means also nothing, I mean, that means nothing.
Starting point is 00:40:30 Supports weight management means nothing. You can manage your weight and have it go in any, literally any direction. Like delays digestion and reduces the absorption of carbs and sugars. Reduces the glycemic index of carbs and sugars. That doesn't mean anything. I mean, that means nothing.
Starting point is 00:40:49 No, and it's really, you know, I mean, it's playing on, I feel like they're talking about all these other wellness things that a lot of people do, but I think they include this idea of weight management in a lot of their packages that aren't even, like if you click on gut health, you're not there looking for weight management necessarily, but they are going to feature,
Starting point is 00:41:10 they have systems within gut health that include their weight management supplements, which is such a damaging, I mean, there's so much of this that's bad, but like that's such a damaging thing like, well, you know, your gut would be healthier if you took this weight loss supplement, that's such a damaging thing. Like, well, you know, your gut would be healthier if you took this weight loss supplement. That's the implication there.
Starting point is 00:41:28 By the way, Dr. Hartman, our fabulous Dr. Hartman, has a PhD in exercise physiology. Not a medical doctor, just for the record. This is very, this is one of the most frustrating. I mean, there are a lot of things we've talked about on this show where, I mean, they're kinda playing around with like, this is an herbal thing, we don't really know,
Starting point is 00:41:51 no one's ever gonna do the study, it seems pretty harmless, I don't know, people really, there's a lot of that out there. This seems really straightforward, like we're putting fiber and caffeine in a bunch of stuff. I mean, but it's not straightforward. And that's what's the problem, right? They make it. But it should be.
Starting point is 00:42:08 I know, but it's specifically not like they're making it not. Right. And that's the problem with the business. If you have a legitimate business, your compensation plan summary chart shouldn't need a hundred cells in Excel to like demonstrate how you get paid to sell the thing. Like. It's intentionally obfuscating. I think the truth that statistically speaking, nobody's making money. Just like every other freaking MLM. Kind of sounds like if you imagine that there's a person at the top, huh?
Starting point is 00:42:39 Yeah. Making a lot of money. Isn't that interesting? And then as you go down, you have like broader and broader levels where people are making less and less money as you get on this broader levels we're working down. I'm also grossly simplifying their payment structure. You should look into it. There's like questions of primary legs and it's a whole thing.
Starting point is 00:43:01 So, hey, listen, that's the deal with Plexus in case you're curious. Thank you so much for Sydney's so mad. It made me mad to read the whole thing. There's no veneer. I would say this, there's no studies to show that it's safe or effective or even that, I mean, again, there's no third party studies for purity.
Starting point is 00:43:20 That means that there's nobody on the outside confirming. I am not suggesting that what you're getting, you know, what they say in the bottle is in the bottle. I don't know. Nobody, I mean, like there was nobody outside of the company who did a study to say that for sure. That's terrifying to me as a scientist. This is that nothing should be taken as medical advice
Starting point is 00:43:38 and opinion on this show. This is just my personal opinion. If you know somebody that's taking stuff from plexus, you should sneak in their house and throw it in the trash. is just my personal opinion. If you know somebody that's taking stuff from plexus, you should sneak in their house and throw it in the trash. That is my personal opinion. Yeah, and I mean, if you are wanting to have a side gig to make extra money for your family,
Starting point is 00:43:56 this would not be a route to go. Thank you so much for listening to our podcast. We hope you enjoyed yourself. That is going to do it for us. Thanks to the Taxpayers for the use of their song, Medicines is the intro and outro of our program. And thanks to you for listening. We really sure appreciate it.
Starting point is 00:44:10 That is gonna do it for us until next time. My name is Justin McRoy. I'm Sydney McRoy. And as always, don't drill a hole in your head. All right! Maximum Fun, a workaround network of artist-owned shows, supported directly by you.

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