Scamfluencers - ENCORE | Brittany Dawn: Fitness Faker
Episode Date: January 1, 2024Just in time for the new year, a cautionary tale: In this re-run from last year, Brittany Dawn rises to Instagram fame as a body-positive influencer. She launches an online business as a pers...onal trainer and fitness coach and sells “personalized” plans to help others who are struggling with the same issues she did. But when her clients discover their plans are not at all what was advertised, they decide to team up – and uncover the truth about Brittany’s business. This episode contains discussion of body image, eating disorders, and mental health. If you or someone you know is struggling with an eating disorder, here are some additional resources: National Eating Disorder Association: 1-800-931-2237National Association of Anorexia Nervosa and Associated Disorders: 888-375-7767See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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And heads up to our listeners.
Today's episode discusses eating disorders.
Please listen with care.
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Sarah, what's your stance on New Year's resolutions?
Do you make them?
Do you keep them?
Is there any point in even coming up with them?
I do make them more as a guideline of what I'd like to do. I'm not really super strict with them, so I keep it easy.
Well, a lot of people, for whatever reason, decide that their New Year's resolution is to go on a diet.
And Sarah, I think you know how I feel about diets generally speaking.
Oh, yeah.
Well, the episode we're going to air today originally aired around last year.
But I think it's the perfect time to revisit it, because it's a cautionary tale of sorts
about what happens when Diet Culture meets capitalism meets total incompetence.
It's terrifying, it's dangerous, and at some points, unfortunately, it's really funny.
This is one of our favorite episodes we've ever recorded.
Here's Brittany Don, the fitness faker, with a new updated ending.
Sasha, I am about to ask you a very loaded question.
I need to know if you're ready.
I'm never ready to go ahead.
What are your opinions on taking fitness or health advice from Instagram influencers. I mean, I don't, and I wouldn't, but I understand why it is so enticing, and it makes people feel hopeful,
or it makes people feel really bad, they think that they miss something, but it's usually just
like some random person on the internet with a Wi-Fi connection.
Yeah, I am of the same belief, And as you know, there is an entire industry
of people whose fitness and health expertise
is a bit questionable.
And the story I'm about to tell you today
is about how one woman tried to exploit a market
to disastrous results.
It's January 2019 and the annual fit Expo has arrived in sunny Los Angeles.
Hundreds of fitness enthusiasts in skin tight leggings and muscle tees mill around the LA
convention center hoping to meet their favorite fitness celebrities.
One of the celebrities at this convention is a dialis-based FitSpo influencer, Brittany
Don. She's 27 years old, tall and thin, with short blonde hair, a fake orange tan, and bright
blue eyes.
She runs an online coaching business and claims she has more than 5,000 clients.
Brittany is very much a hashtag girlboss living her dream.
And even though Brittany is internet famous, she's at the expo working the booth for some
friends.
She hands out samples and take selfies
with adoring fans, all part of the influence your gig
until a strange man walks behind the booth.
He's got a horseshoe mustache
and wears a bald eagle t-shirt with acid wash jeans.
The man taps Britney on the shoulder.
Excuse me, I have a question.
Yeah.
You look familiar.
Yeah. Britney doesn't know this guy, on the shoulder.
Brittany doesn't know this guy, but she turns on the Texan charm and bats her false eyelashes.
She is totally unprepared for what happens next.
Brittany Panics
But things are about to get a whole lot worse
because there's a hidden camera filming their exchange.
The whole thing's an ambush that's signalling
the beginning of the end for Brittany's fitness career.
This man's here to call her out on behalf of all the women
she's allegedly defrauded all over the country.
And when the video gets posted,
Brittany will face a catastrophe that changes her life forever.
From Wendry, I'm Sarah Haggy, and I'm Sachi Cole. And this is Scamful Inswers.
I have the moon, I still tell my speaker, so I'll have them all feel like I'm latching the front. Satchi, this is a story about a woman who built a virtual viral empire around fitness and nutrition.
But what she promoted ultimately led her from leg day to lawsuits. Satchi, there is just so much
to unpack in the story and I truly cannot wait for you to hear it. I'm calling this episode the fitness
maker.
Hey, it's capital one. We just want to tell you you've got this. Yes, you. You've been
working so hard. Like really, really hard. You've been putting in all the effort, making all the
right moves, doing all the right things. So, it's time to give yourself some credit.
And we, Capital One, are here to help you build it. You've got this. We've got you. Find
the credit card that's right for you at capitalone.ca.
Hello there, one drill listener. I'm Sruti Bala, one half of multi-award winning true
crime podcast, Red Handed. Now, if you're looking for I'm Sruti Barla, one half of multi-award winning true crime podcast Red Handed.
Now if you're looking for a new podcast to keep you going,
especially during that weird gap between Christmas and the new year,
why not check out Red Handed?
We've got hundreds of hours of episodes to binge,
and this year we covered everything from the Idaho student murders to Lucy Lepi.
Recently, we even did a live shorthand episode.
Shorthand is our mini-show exclusive to Wondry, and we did this with the UK's favourite
agony art. La la la let me explain. And it was all about Hybristophilia, or in other
words, being massively attracted to violent criminals.
Christmasy? Probably not. Interesting? Absolutely. So this year, why not snuggle up next to the fire?
Be an off those so-called Christmas classics and listen to the dulcet tones of your two new favorite
podcasters, Red Handed. As we tell you all about something, as far from Christmasy as you can imagine.
Brittany's origin story, according to her own telling of it on YouTube, starts about seven years earlier.
It's 2012, and Brittany Dawn Davis is in her early 20s.
She's getting ready to walk on stage at her first bodybuilding competition.
And when her number's called, Brittany adjusts her skimpy bikini,
tosses back her long brown hair and struts across the stage.
She performs a 10-second posing routine,ing every muscle of her spray-ten body
as audience claps and cheers.
She says she places six out of roughly 40 girls.
Brittany appears happy and healthy,
but behind her pristine smile,
she reportedly hides an ongoing struggle
within eating disorder.
It likely began a few years earlier
when Brittany had just started college at Texas A&M Commerce.
She gains weight, like a lot of freshmen,
and she feels really insecure about it,
so she's hitting the gym and making small changes
to her diet.
She starts to feel better, and she sees results.
But next semester, Brittany leaves the dorms
and moves back home, which is where she says
things take a turn for the worse.
According to a video she posts to YouTube, Burtney buys a scale and becomes obsessed
with seeing the numbers plummet.
I remember I would stand in front of a mirror and I would still see my heaviest self.
I was 110 pounds soaking wet.
I was skin and bone.
Oh, that's sad.
Also, there's nothing wrong with being your heaviest self.
Sometimes that's your healthiest self.
It doesn't sound like being 110 pounds is working for her.
No, I mean, it really doesn't.
And she starves herself and works out
every spare minute of the day.
But not long afterwards, she starts trying
to mend her relationship with food.
And that's when she discovers bikini competitions.
She instantly becomes obsessed.
I'm preemptively stressed out about how her eating disorder
and these bikini competitions are gonna come angle here.
Yeah, I mean, here's the thing.
I could see why she'd be pleased.
Yes.
But not great.
Well, when her family takes her to a celebratory dinner,
Brittany's so parched she can't stop chugging water.
She went on such a restrictive diet that she limited
even her water intake.
And the next morning, she noticed
that she gained a bunch of weight back.
In the bodybuilding world, this is normal.
It's called rebounding.
But Brittany doesn't know that.
Distraught and confused, she stops working out
and starts binge eating, gaining 25 pounds
in just a week.
This kicks off a two-year-long cycle of binge eating and restricting, with Brittany gaining
and losing those 25 pounds over and over again.
It's brutal on her body and mind.
But everything changes when she implements a new diet that allows her to reinvent herself.
Roughly two years after her first competition, Brittany thumbs through menu.
She's in training, so she has to watch what she eats. But today, she orders a sushi, guilt-free.
This carb-filled meal would usually be forbidden during the on-season,
but Brittany's been working with a new coach, and this coach teaches her all about flexible dieting. With flexible dieting,
Brittany says in a YouTube video that she no longer starves herself, and said she focuses on
properly feeling her body. I went from the super strict rigid cookie cutter meal plan to being
able to eat certain things in certain quantities that I truly enjoyed in love.
Okay, I guess I'm happy for her, but also this is just eating, you know, balanced meals,
letting yourself enjoy your food, eating enough for how much you're burning.
Well, flexible dieting changes Brittany's life. At around 23 years old, Brittany finally achieves
a body and confidence she always desired. And
she knows she's not alone in her struggles. So in 2013, Brittany joins a relatively new
app called Instagram where she posts about flexible dieting and bikini competitions.
She also launches a small business as a personal trainer and Brittany replaces her last name,
Davis, with her middle name Dawn. And Britney Dawn fitness is born.
Right away, she says she snags a couple of local clients, and claims a few of them are
aspiring bikini models.
But Britney wants more than a life as a small town trainer.
So she works her glutes off to grow her audience on Instagram.
And by early 2014, she fully adopts a persona of a fitness influencer.
Brittany goes from Brunette to blonde and dials her spray-ten back a few notches.
She also starts posting less about bodybuilding,
and her content starts to look more like this.
Sachi, you gotta check it out.
Ugh, brother.
So...
Yeah.
Oh, brother is right.
It's an image with two of her in it.
She looks like she's in the desert somewhere in Palm Springs.
And she is wearing a fluffy white nightclub dress
and one in a very low plunging black bathing suit
and the other.
I don't really have an issue with the images,
but the caption I find kind of ludicrous.
Please read the caption. It says,
two short, two tall, two thick, two small. Society is always going to have an opinion about you.
Just make sure that you don't lose yourself in the midst of their piercing words.
You can't argue with it, but also this is a hot person.
And I don't need to be lectured about, society's gonna have an opinion on people being too thick
Too small too short too tall just be hot and peace. Well, remember it's
2014 and the whole body positive movement is really starting to take off and
Britney seems acutely aware of this cultural trend because she starts posting tons of pics
Looking as you said, conventionally
attractive, who are writing captions like, screw skinny, let's get strong.
And food is not the enemy.
She also flaunts her love of Oreos.
You have to check out this other photo that is extremely 2014.
Oh, yeah, wow, that's a deep side part.
She's at a grocery store holding two kinds of Oreos.
But again, it's like, yeah, you know what?
Enjoy your Oreos.
No one's going to like leave you hate comments about being fat.
It's just you're not going to have the same backlash that, you know,
if a fat woman posted this, you would not receive that same input.
No one's going to look at a conventionallyally attractive thin woman and be like, oh my
god, she's eating a lot of it. Can you believe it? That's so controversial. Like, it's not.
It's actually, there's a long history of otherwise very thin, beautiful women eating fast food
and being like, check this out. Well, Brittany really connects with her growing audience when she's open about her struggles
with eating disorders.
Her accounts seem to gain traction after she begins posting inspiring testimonies like
this one.
Could you read it, Sachi?
It says, almost two full years recovered from my anorexia.
And if that's not a reason to get a kick ass workout in the morning, then I don't know
what is.
Recovery is worth it. Keep pushing, keep fighting.
So, in addition to Britney's growing Instagram,
she's dating her childhood best friend, Zach,
and they're in love.
Things seem to be going great for Britney,
but maintaining an online presence is a lot of work
and Britney's ready to cash in.
In the fall of 2014, Brittany's personal training business continues to thrive.
And now, in addition to training in-person clients, she's also coaching online.
Online coaching is something she offered when she first launched her business,
except she didn't have a wide enough reach.
But now that she's built up her business, except she didn't have a wide enough reach. But now that she's built up her following, women from all over the country are interested
in working with Brittany online.
She actually decides to leave bikini competitions and focus on modeling and coaching with their
growing emphasis on her virtual clients.
Starting at $80 for a four-week plan, Brittany offers her clients emailed recommendations for meals and workouts,
which she says are tailored to fit their food preferences.
The most expensive four-week plan is reserved for clients
who are preparing to compete in a bikini contest.
For $245, she offers them a training and diet program
tailored to their goals and, quote,
unlimited access to Brittany Don.
This sounds fine, you know, I'm sure it's fine,
but the thing is Brittany's probably gonna work
with a lot of people who are coming to her
with eating disorders of their own.
And it doesn't sound like she's equipped
to necessarily deal with that,
because her own way of dealing with her
disordered eating was to hyperfixate on exercise. But I think anything where the goal is like a bikini contest is a little
fishy, because it's not like the bikini contest isn't like show up and wear bikini and have a great
time. It's like what do you look like in it? How thin are you? You know, Yeah, but for some of the membership plans, she seems to give
clients access to herself. She offers check-ins via text, email or phone calls, and business
keeps growing. By the end of 2014, Brittany seems to be reaching a global audience of women who
want to join hashtag team Brittany Dawn. But almost immediately, Brittany realizes that she over-promised.
The online coaching is more work than she expected.
But her follower count is growing,
and with time, she's starting to get the attention
of fitness brands like the supplement company first form.
She's gotta push through.
So Brittany tells herself she can handle the workload,
or at least that's what she's convinced herself and her followers to believe.
Okay, Sachi, it's late 2014 and a young woman named Korya Riali is looking through
Instagram.
She's got brown eyes and a cascade of dirty blonde curls, and she's looking to improve
her diet and get in shape.
But she hasn't been able to find a personal trainer where she lives in O'Clair, Wisconsin.
Luckily, through the magic of the algorithm, Cory discovers Brittany Don.
And there's a particular Instagram post that I like to imagine catches Cory's eye.
It's from Thanksgiving, and in the picture, Brittany poses for a mere selfie.
She looks really happy, and the caption reads,
here's to eating some turkey and a piece of pie
without tracking it.
Stress-free, a thankful heart, and memories with family.
Corey likes the pic.
She's inspired by Brittany's journey
since Corey has also struggled with an eating disorder.
Plus, she loves how easy Brittany makes her program look.
In the comments, Corey notices that Brittany urges her followers
to just reach out.
So, feeling a connection with Brittany,
Corey signs up for a package.
She pays $115.
But immediately, she notices some red flags.
The welcome email that contains her personalized macro plan
doesn't include her name.
And in two weeks, she gains nine pounds.
Okay, I mean, that's a lot in two weeks.
It could be water, it could be anything.
Like, there's any reason for it,
but it sounds like it's not really what was advertised.
Yeah, I mean, it just isn't what she's looking for.
So Corey asks Brittany for help, but even though Brittany is supposed to be giving her personalized
guidance, the communication Corey gets back is generic and doesn't address her concerns.
Corey's confused.
She was sold on the idea that she'd be a part of a team, or at least find a connection
with her Fittsbow inspiration, but instead, she
feels alone.
And with a sudden weight gain and zero professional guidance, Cory really struggles with her eating
disorder.
And she's not the only one.
Unfortunately, it'll be years before she and other clients discover that their favorite
fitness influencer is totally phoning it in.
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For the next few years, our girl Brittany is booked, blessed, and busy.
Around this time, she says she's got roughly 1,500 clients, and that number seems to keep
climbing.
She also starts a YouTube channel.
Morning, YouTube, and welcome back to my channel.
Today is going to be a healthier Starbucks alternative to their pumpkin spice latte.
And she marries that. Their newlywed life is
awesome. Together, they honeymoon in Hawaii and buy a house. Britney is working hard to support
her lifestyle. According to a video she posted to her YouTube channel in 2016, here's what an
average day looks like for Britney Dawn. At around 1m., she starts filming a vlog. She's sporting a full face of cake-don makeup
as she records herself preparing her first meal of the day,
oatmeal with berries, egg whites, cauliflower,
and peanut butter.
It sounds like a joyless meal,
but I suppose it is well-balanced.
It's not the slice of pizza I had this morning.
No.
Well, fast forward a couple of hours,
and it's time for her pre-workout snack.
Eggs with spinach and three pieces of toast. But before Brittany heads to the gym, she goes
to her home office. It's got a beige carpet and matching beige walls, and Brittany sets
up her camera to record herself typing on her laptop. A text on screen tells us she's
answering emails from clients, but I can only assume her responses are probably lackluster.
It's easy to imagine she's not reading the emails at all.
Instead, she's likely copying and pasting canned messages and attaching supposedly personalized meal plans.
She might not even include the client's names, just DearXXX.
And yes, this is allegedly a mistake she's actually made. And I should
add, we reached out to Brittany Don for comment on the allegations in this episode and we did
not hear her back. Next, I picture Brittany scrolling through her texts and without reading
those, hurriedly typing something like, you're killing it! and hitting send. Brittany is overwhelmed, but she seems more interested in growing her following than actually
helping people so she plows ahead.
And in a year, Brittany's accounts seem to reach new heights.
By March 2017, she says she has 400,000 Instagram followers and 50,000 YouTube subscribers.
She celebrates by posting this photo of herself on Instagram,
which also includes a giveaway for one of her 30-day programs. Sachi, can you please describe it?
Oh, yeah. It's our friend Brittany in this cute little two-piece, and she's holding these big balloons.
And she says, as a way to say thank you for helping me reach 400,000 on here and 50,000 on YouTube,
it's time for a huge giveaway.
Yeah, she's thriving, even if her clients don't seem to be, but when her clients, like
Corey, start talking to each other, they'll finally realize that their number one fit
inspiration isn't everything she claims to be. Melina Brunson is a young mom pursuing her bachelor's degree at the University of Texas
at Dallas, and she wants to start prioritizing her health.
So in 2017, she says she joins Brittany Don's program for $250 and follows her personalized
macro plan to a T.
Melina hopes to lose weight and improve her mood, but instead, she doesn't see any results.
When Melina texts Brittany asking for advice,
Melina says she sometimes waits days or even weeks
to hear back.
Melina follows up and again, nothing.
When she finally does get a reply, it reads,
oh girl, you're doing so great.
Melina's confused.
How could she be doing great
if she's not getting the results she wanted?
It's like Alexa's girl boss program.
I know, and it's not really even as good as Alexa would be
because Alexa would give you an answer immediately.
Right.
Well, it seems like a lot of other clients
have had even worse experiences than Malina,
and reportedly suffered really harmful results.
There's a woman who says she joins a program as a fitness beginner, but she almost passes
out after not getting enough nutrients.
She reaches out to Brittany for help and never gets a response.
Another woman signs up for a plan, and in her survey rights, I currently have an eating disorder,
horrible body image views, and I'm underweight for my height.
But her onboarding email disregards all that.
It reads,
great. Welcome to the hashtag team Brittany Dawn Family.
And then the plan makes her lose weight even though she said she needs to gain weight.
Yeah, see, this is the problem with a lot of these like health influencers is that they're so myopic around weight loss and weight loss being directly correlated with health that
they clearly are not equipped to deal with anybody who actually has vastly different dietary
needs, has to do different kinds of exercise is having a very different relationship with
their body.
Yeah, and not only are Brittany's clients
not getting what they paid for,
but their health is in danger too.
So, Sachi, get this.
There's a Facebook group that Brittany herself created
for clients like Melina to cheer each other on
and talk about their love of Brittany Don.
But instead of using this group like it was intended,
Brittany's clients take to the group to complain.
Oh, I love that so much.
Yeah, two friends who join the program together
make a post asking why they have the exact same plan.
But some clients say that when they complain,
they don't receive an answer, they get blocked.
Another client wonders why she's being charged
a shipping fee on digital products.
She also gets blocked.
This allegedly becomes a pattern.
A woman complains, her posters are moved.
Someone asks a question, the post of Anishes.
I mean, I guess at least a responsive to something.
Yeah, they are seeing it.
So, Britney's clients realize they've been scammed.
They all have the same plan.
And even though they're calling Brittany out,
she just keeps on scamming.
So around 2018, her clients take matters into their own hands.
They gather evidence in their own Facebook group
called Brittany Dawn Fitness Complaints.
The group quickly grows from a couple hundred members
to over 4,000.
At the same time, clients flood Britney Dawn's
Yelp page with negative reviews,
and they contact the Better Business Bureau
to leave formal complaints.
They even start a change.org petition called
Stop Britney Dawn Fitness Scams.
It gets over 15,000 signatures.
Yikes.
It is very bad, and there are some heart-breaking comments like this one.
Can you read it? This one says, I'm signing this because I have followed you for years and all of it was a lie.
Your image was more important to you than actually helping all of the women you claim to support.
This is so incredibly sad. I hope you realize what you have done and all the women you have heard.
Yeah, it's not good. And even though the cries for accountability grow by the day,
Brittany continues to live her best hashtag Fit Girl Life.
But her perfectly filtered online presence
is merely a facade for the emotional turmoil she faces at home.
Just as Brittany's scam begins to unravel, so does her personal life.
It's late 2017, and she's moving into a new apartment alone.
Only months earlier, she and Zach got a divorce, and it sounded messy.
A lot of the drama went down and now deleted into stories and tweets.
She briefly acknowledges the heartbreak in a YouTube video
where she reads a letter to herself.
Dear self, I promise to believe in my own beauty,
even when I don't see it for myself.
I promise to let my passion drive me,
even on the days that I'm struggling to stand,
and I promise that when the going gets tough,
you will keep going.
Sarah, as you know by law, I must side with any woman in any divorce.
You know what? Fair. Yeah.
Well, in the comments, she's met with an outpouring of love because, despite the consumer complaints,
Britney's work life doesn't seem to be affected.
Britney even uses her haters to fuel content.
Her posts about fighting negativity gain her haters to fuel content. Her post about fighting negativity
gain her sympathy from loyal supporters.
Here's an example.
Sachi, please tell us what you're seeing.
Okay, it's a photo of her sitting in a car holding five dozen white roses
and looking, I guess, chipper.
And the caption to the photo says,
nightly reminder,
a woman who's hustling, grinding,
and working hard in life will never,
never understand a woman who's hating.
We don't speak the same language.
Hashtag kindness goes a long way, hashtag smile.
This is when it starts to fall apart for me.
Yeah.
Well, the most of the comments are positive, there's one or two calling her out. There's
even one that reads, please send me the password for the cookbook I purchased from you. Brittany
responds, email me, girl. It seems like she's pretending to care about her client's issues,
but often she sends them blanket replies and posts girlboss quotes online. And honestly, it seems like the strategy works.
During this time, she achieves yet another milestone. Her video,
eating for fat loss, gets over a million views.
Sachi, I watched the video and it's just 10 straight minutes of Britney working out and eating
the blandest looking food. I truly have no idea how this one got a million views.
I mean, everybody thinks there's like some miraculous
secret to it and the secret is to torture yourself.
Well, Brittany's follower and subscriber count
continues to rise.
It seems like everything's gonna be okay
until a different kind of influencer enters a scene.
He's something of a vigilante,
so when he learns about Brittany,
he decides he wants to put a stop to her scam
once and for all.
It's February 2019,
and the anti-Britney Dawn Facebook group
is stronger than ever.
It's so big that it gets on the radar
of a comedian named
Cassidy Campbell. Cassidy's a white dude with a dirty blonde crew cut in Peach Vaz, and
he's gained a following by pulling man on the street style stunts while disguised as
stalk characters like Wanksta or Spoiled Rich Kid.
One of Cassidy's most popular characters is Chester the Trumper. Chester is a hardworking Trump-loving American dad.
Cassidy decides to just up as Chester and head to the LA Fit Expo. That's the event where Brittany
is chilling coffee for her friends. Okay, so we're full circle here, so we're back at where we were
at the beginning of the episode. Exactly. So in the video, Chester, aka Cassidy, makes his way across the convention floor, trolling
the crowd by uttering offensive comments, shouting, America, and walking away.
Finally, he finds Brittany Don.
And he makes his move.
Sachi, you have to watch the video and see what happens next.
Excuse me, I have a question.
Yeah.
You look familiar.
Yeah?
You look like you stole my daughter's money.
Anything?
I ain't kidding you.
You look really good.
Yeah, you took $200.
Hey, this woman took $200 from my daughter.
I find this really strange, because I don't feel sympathetic to Brittany in this entire
story, but the way he's talking to her is so intrusive and inappropriate.
And I really want to put a fine point on this.
Profoundly unfunny.
It would also be one thing if he was actually affected by the scam,
but he's just capitalizing on other people's issues with her.
Well, eventually Cassidy does get kicked out, but he got what he needs. He puts together
a 10-minute video that shows complaints from Britney's jilted customers with on-screen text explaining
her scam, and it builds to the grand finale, his confrontation with Britney herself. With the
click of a button, Chester, of all people, exposes Britney and her scam, the fraudulent macro plans, and the The holidays usually include hours on planes, cars, trains, flying baby next to you,
put on those noise-councing headphones.
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The video is titled, My Public Statement About the Past 24 Hours.
The video has since been deleted, by the way, but here's a clip.
I am just here with my heart and my sleeve
and I'm here to put everything,
like I said, to rest once and for all.
I apologize to anyone who feels
like they got scammed for me.
Okay, not a great apology, not a good start.
Not a great apology.
Anyone who feels like they've been scammed.
Yeah.
Well, Satchie, Brittany goes on to say
that she's human with an incredibly big heart who
did everything to the best of her ability.
She ends a video with a plea for the death threats to stop and a promise to make things
right with her followers.
She also includes a link to buy her fitness plan in the description of the YouTube video.
Influencers gonna influence, I guess.
Around this time, lots of clients start demanding their money back,
but Britney allegedly only gives impartial refunds after they sign an NDA.
One of the former clients who's had enough is Molina, the young mom in college.
She unsubscribes from Britney's YouTube channel,
along with 10,000 others, and she takes to her own YouTube page to voice her opinion.
You're giving us what seems to be raw truths of like your whole life and I think it brings people in and they're super into it, which is all great.
But it's like you're you're frothing us. You have taken our money and not actually provided us with you with what you said you were selling us.
and not actually provided us with what you said you were selling us. Afterwards, something unexpected happens.
Molina's video gets the attention of Good Morning America
and some producers book her on the show.
Here's what she tells the cameras.
We never got anything back, other than just,
oh girl, you're doing so great.
But I'm like, how am I doing great?
So not losing weight and inches aren't going anywhere.
And Brittany agrees to an interview too, now that she's on crisis PR mode.
When the segment airs, Molina watches her former fitness idol try to defend herself.
I jumped into an industry that had no instruction manual.
I'm basically going through uncharted territory and I'm doing the best that I can to the best
of my ability.
Molina probably doesn't buy this excuse.
Britney's had years to scale back or ask for help.
Molina believes that scamming was a conscious choice.
Over the next month, followers like Molina
watch and disbelief as Britney Instagrams
about resilient and facing adversity.
And one post she writes,
some of the kind of souls have lived in a world
that was not so kind to them.
No, that sucks.
You can almost tell when someone's done something wrong
where they just start rambling on about like,
people are me.
And kindness, oh.
Well, Brittany is making herself look like the victim
and her real victims are pissed.
They continue to demand their money back, along with a proper apology.
Finally, a post appears.
On March 27th, 2019, six weeks after Cassidy's videos uploaded, Brittany announces a social
media break.
She writes, of you who have lost trust in me, I look forward to having the opportunity to regain that in the future. Maybe, just maybe, Brittany's finally seeing the error of her ways.
Brittany disappears for almost a month, and when she returns, she does start to change, but not in
the way her followers expect.
Satchie, would you please do the honors
of describing and reading this post?
I believe she's at a puppy yoga class
and she's holding this very tiny dog
who has the same hair color as her, which is interesting.
And she writes,
there are a thousand thoughts going through my mind.
All I know is this,
the old Brittany is no longer present.
If you knew me last year or even last month,
allow me to reintroduce myself.
Hi everyone, my name is Brittany Don.
I am a daughter, a sister, a best friend,
and aunt and everything in between.
Things don't really change that much
in anyone's life in a month.
Like there's stuff in my fridge that's older than Britney Dawn's realization of,
I'm a new person.
Yeah, I mean, listen, the internet moves fast.
So there's a way to do it, but to be like, I'm a new person because I have faced real
adversity because everybody held me accountable for what I did.
It's like, no.
Well, you know, Britney is playing the sympathy card and her strategy
backfires. Her posts are flooded with tons of mean comments. Over the next year, Brittany
tries sharing her usual content, but her reputation as a fitness influencer is tarnished.
Eventually, she realizes that if she wants to stay in the influencing game, she's gonna need a rebrand.
So little by little, she posts less and less about diet and exercise,
and more about Jesus.
Oh boy.
By mid-2020,
Brittany fully reinvents herself as a Christian influencer.
She grew up going to church, and on occasion, she posts about her faith,
but now it's her whole vibe.
Her short bleached blonde hair is back down to her waist,
and her booty shorts and crop tops have been replaced
by modest dresses and full-coverage sweaters.
Although she still rocks the false eyelashes.
And on YouTube, Brittany gives testimony
about how Christ saved her from a life of sin.
God saved me from such toxic thoughts and toxic just approaches to life. God is good.
And he just breathed new life into me.
Wash me where it is snow.
God, there's a real like fitness influencer to Christ influencer pipeline.
It's a good way to avoid acknowledging that you made decisions that were bad decisions.
Yeah, and she brings her followers along for the ride
as she falls in love and marries a new man, Jordan Nelson.
He has a scruffy beard and two full-sleeved tattoos.
Brittany says Jordan's a godly man
and gives thanks to the Lord every day
for putting him in her path. Oh, and he's a formerly man and gives thanks to the Lord every day for putting him in her path.
Oh, and he's a former Kansas City police officer.
His law enforcement career came to an end shortly after the ACLU filed a lawsuit against
him in 2018 alleging excessive use of force.
A videotape shows him slamming a black man to the ground face first.
It's unclear where Jordan works now.
He's no longer a police officer.
And Brittany's job is in trouble too.
She receives a PPP loan for her dying company in 2020,
but it's still not able to be resurrected.
The following year, Brittany Don fitness shutters for good.
But shortly after, Brittany starts a new endeavor.
A nonprofit called She Lives Freed,
which claims to be a space where all are welcome
and every past has redemption.
Did you say She Lives Freed?
Yes, it's very intuitive to say it loud.
Yeah, it's definitely normal.
Well, her nonprofit offers products
like a $30 devotional e-book with journaling prompts and also two shirts
with words like unapologetic written across the chest in a barely legible font.
Um, great.
That sounds like something that I need.
I mean, you can't find stuff like that anywhere else.
No, there's no other way to get it.
But their biggest draw is the in-person women's worship retreat.
For $125, devoted followers can pray with Brittany, listen to panel discussions on modern
Christianity, and even get baptized in a horse-troph by Brittany herself.
And even though Brittany never fully owns up to her past mistakes, she claims she's been
forgiven by the Lord.
But there's another higher power watching over her, and this one's not so quick to forgive.
In February of 2022, a couple years after the Christian rebrand, Brittany gets sued
by the state of Texas.
They're suing her for violating the deceptive trade practices
Consumer Protection Act.
Basically, Texas wants to nab her for false
and misleading advertising.
The lawsuit alleges that Brittany failed
to provide the personalized coaching, check-ins,
and modification she advertised in her fitness plans,
and that she portrayed herself as having special knowledge
or training
to treat eating disorders when she didn't.
The case is set to go to trial in 2023.
If a jury decides Brittany committed consumer fraud, she could have to pay up to a million
dollars in damages.
And recently, the state of Texas filed a motion to force Brittany to answer questions and
provide documents that she's
been slow to send over.
Britney's lawyer tells the Attorney General's Office, quote,
�Our client struggles even save the delivered documents as PDF documents.
We are discussing hiring a company to gather these documents for our client.
They need to hire someone to save PDFs.
Is she my 70-something-year-old father?
Britney has yet to comment publicly on the lawsuit,
but she seems to be doing some damage control.
Several months after getting sued,
Britney announced that she and Jordan
will foster kids in need.
And she's as active as ever on social media.
Britney has over a million followers on TikTok,
where she makes videos
about battling spiritual warfare and being the victim of cancel culture. But her victims
feel differently. To them, Brittany is a conwoman and they are eagerly awaiting her day in court.
Sachi, there have been some updates to this story since we first aired this episode last
winter.
Brittany's trial was scheduled to start in March 2023, but then it got delayed.
A few months later, court records show that the trial wasn't going to happen after all.
Brittany had quietly reached a settlement with the state of Texas.
In it, she admitted to wrongdoing and agreed to pay $300,000 in penalties
and $100,000 in restitution within three years. As part of the agreement, the court
barred her from selling personalized nutrition plans. Unless she could actually provide personalized
nutrition plans. What a concept. Similarly, it prevents her from selling one-on-one coaching, unless she actually plans to do one-on-one coaching.
She also can't represent herself as having any special knowledge or training to address eating disorders.
Oh, and she can't charge a shipping fee for products that are literally delivered over email, which, yes, is something she had actually been doing.
I remain impressed at her audacity.
You gotta respect the hustle.
And in June, less than two weeks after her agreement
with the state of Texas was finalized,
Brittany sat down with her husband Jordan
and did what she does best.
She filmed a YouTube video.
I'm here today to give full context
first to take full responsibility
for where I went wrong
for the mistakes that were made, where I messed up. But also to give full context first to take full responsibility for where I went wrong for the mistakes
that were made where I messed up, but also to give full context to this lawsuit, how my business started,
where things went wrong, and how everything came about and ended in being sued by the state of Texas
at 28 years old. Bringing defense herself by saying she started the business when she was young and that she
ended up harming people because of her quote arrogance and also quote just being dumb.
About 20 minutes of rehashing later, she ends a video by saying,
I've won for my mistakes, but from this moment forward, I'm moving on.
This is in my past. I have every right to move on. It
didn't scam anyone. I didn't fraud anyone. I'm not a scammer. I'm not a fraud. I'm not a
grifter. And I'm done tolerating being called that.
I mean. I don't know that she gets to make that decision for other people, but she can certainly walk
away from public work because it doesn't seem like the audience wants it anymore, right?
She can move on by not being a public person anymore.
Right.
Because she screwed up so badly, in my opinion.
Okay, so is she still on YouTuber has she walked away from public life?
Well, since then, Brittany has been making YouTube videos
like it's her day job, which I guess it is.
They're titled things like,
all the times I was canceled,
the truth to how my dog died,
and marriage isn't what we thought.
All right, that's all the updates I've got for you.
Let's go back to the original episode.
So, Satchie, there are a few things I wanna get through here.
You know, Brittany
built this platform on helping women overcome their insecurities. And I feel like she posted
a lot of content that we kind of discussed that perpetuated them, like having this very traditionally
attractive small body and making it seem attainable and being like, look at me, I'm eating Oreo, sorry haters.
Yeah, the thing is I'm generally always cautious when somebody is coming to the public and saying,
I have a solution for your disorder eating, your body anxiety, but the person saying it is still
engaging with the rituals of a lot of that disordered eating and kind of fucked up body image stuff.
She's still sort of engaging in these like bikini body,
you know, exercises.
She's clearly thinking way too much about her own diet.
Any diet you go on is designed to fail.
You will gain the weight back as soon as you stop the plan.
I guess the differences is that her plan didn't even
really work when you were on it.
Yeah. It's how she, I need to know what you think of that rebrand to Christianity.
The reason why it's frustrating in Brittany Don's case is because she's pivoted into religious
influencing and being sort of a public Christian because it helps her avoid having any responsibility.
Because now she can say like,
I'm letting Jesus take over, you know,
keys the guy in control, I am merely a passenger.
When, in fact, like a lot of the mistakes she made
are her mistakes.
It would be in her best interest, frankly, to own them.
It would probably make a lot of people
who are upset with her feel a little bit better.
But instead, she's hiding behind religion,
which I find objectionable,
but it's especially kind of craven
when you perform it like this on the internet.
Yeah, it's like, it would have gone a way
in some capacity if she'd just been like,
I was in over my head, I made a huge mistake,
I got caught up in this whole thing, blah, blah, blah, blah, blah,
I'm so sorry, like even taking half a bit,
like not even full accountability, just, blah, blah, blah, blah, blah, I'm so sorry. Like even taking half a bit, like, not even full accountability.
Just like half.
Yeah.
But well, especially because she came in, again, I do think with good intentions,
she came from her own trauma and she wanted to help people,
but she just did not have the expertise for it.
You can just say that.
It's okay.
You can admit it.
Yeah. Hey, prime members, you can listen to ScanFluencers add free on Amazon Music.
Download the Amazon Music app today, or you can listen to add free with Wondery Plus
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Before you go, tell us about yourself by completing a short survey at Wendery.com slash survey.
This is Fitness Faker. I'm Sarah Haggi, and I'm Sachi Cole. We use many sources
in our research, a few that were particularly helpful, were Dom DeFurio's
series of articles for the Dallas Morning News, and William Joyce reporting for
the Dallas TV station station WFAA.
Liz Galales wrote this episode, additional writing by us, Sacha Cole and Sarah Haggy.
Our senior producer is Jen Swan.
Our producer is John Reed.
Our associate producer is Charlotte Miller.
Our story editors are Sarah Ennie and Allison Wyntrop.
Our senior story editor is Rachel B. Doyle.
Sound Design is by Andre Plues.
Back checking by Gabrielle Drollet.
Additional audio assistants provided by Adrian Tapia.
Our music supervisor is Scott Velasquez for Free Saun Sink.
Our executive producers are Jeanine Cornelot, Stephanie Jenz, and
Marshall Luhi for Wondery.