Science Friday - Right-To-Repair Laws Gain Steam In State Legislatures

Episode Date: June 3, 2024

If you have a problem with your phone, like a bad battery or a cracked screen, you might decide to just buy a new one. That’s partly because we don’t have a lot of options to repair our devices: Manufacturers can make it extraordinarily difficult—or expensive—to do so.But for years now, the right-to-repair movement in the US has been pushing for legislation that forces companies to provide consumers with more options to fix the products they actually own, instead of having to go through manufacturers to get them fixed.And in the past year, multiple states, including California, New York, Minnesota, and Oregon, have adopted such laws. Companies like Apple and John Deere have been fighting these kinds of measures for years.Guest host Arielle Duhaime-Ross speaks to Jason Koebler, co-host of the 404 Media podcast, about the growing adoption of legislation, why companies have been lobbying against it, and what he thinks the future of the movement is.Transcripts for each segment will be available after the show airs on sciencefriday.com. Subscribe to this podcast. Plus, to stay updated on all things science, sign up for Science Friday's newsletters.

The right to repair movement has been pushing for legislation that forces companies to give consumers more options to repair their own devices. I come bearing good news. There's been actual improvements in the situation. It's Monday, June 3rd, and you're listening to Science Friday. I'm CyFri producer D. Petersmith. If you have a problem with your phone, like a bad battery or a broken screen, you might decide to just buy a new phone completely, because manufacturers often make repairing those devices yourself extraordinarily difficult or. expensive. But for years now, the right to repair movement in the U.S. has been trying to provide consumers with more options to fix the products they actually own, instead of having to go through the manufacturer to fix it for them. And they've had recent success in some state

legislatures. Here's guest host Ariel Duom Ross with more. Here to break down recent developments in the Right to Repair Movement is Jason Kebler, co-host of the 404 Media podcast, where he covers a number of issues in tech, including Right to Repair. Jason, welcome back to Science Friday. Hey, thanks for having me. Thanks for being here. How would you define right to repair? Well, I think it's this very American idea that when you buy something, you own it, and you should have the ability to fix it if it breaks. The example that right to repair advocates often talk about is trucks and cars. It's like you can change your own oil, you can change your own brakes, and that should apply to your laptop, to your refrigerator, to your phone. If you're

If the screen breaks, you should be able to fix it. But for years, it's been pretty difficult to do that. There's also an environmental aspect to this too, right? Yeah, the absolute best thing that you can do for the environment is to keep your devices for longer. If you're buying a new iPhone every year, that is not great for the environment. Like the mining of the materials, the manufacturing, the shipping of the materials, that is all very bad for the environment. But if you're able to keep a device for longer, you know, say three, four, five years, you're doing an exponentially good thing for the environment because you're preventing those materials from ever being mined.

Right. So tell me about the barriers that exist to repairing devices like a phone these days. Yeah. For the most part, it has been really difficult to repair a device on your own. And this is because the parts are difficult to get. The repair guides are very difficult to get. And often they require specialized tools. And then once you're in there, you know, you need a specific part to go and fix anything.

And increasingly, these parts are paired to a specific device. And so Apple will need to go and essentially unlock a part so that it will work with your existing phone. And you extend this not just to phones, but again, to appliances, to tractors. And you have a situation where a lot of people think it's just easier to go and buy a new when something breaks. So the last time you joined us to talk about this was in 2019, so a number of years ago. And the movement was in a very different place at that time. And since then, four states have passed a right to repair legislation. Can you sum up what's happened? Yeah. So when I was on in

2019, I think it was a lot of right to repair activists who are sort of shouting from the rooftop saying we can't fix our things and talking about all of the kind of harms, the environmental harms, the economic harms, and sort of just the frustration of that. And I come bearing good news, which is it's not just people shouting from the rooftops anymore. There's been actual improvements in the situation. So as you mentioned, New York, Minnesota, California, Oregon, and soon to be Colorado have all passed legislation that enshrines the right to repair. Manufacturers of electronics are required to make repair parts available to the general public, repair guides available to the general public, and the tools required to repair a device available to the general public.

Back when we talked in 2019, that was not the case. There were essentially no options for people who wanted to fix their own devices. So if you've been living in a state that has recently passed this legislation, a lot of them go into effect on June 1st. So that means you may have a different experience starting as soon as this weekend. And I think Oregon, where I live, has even stricter provisions around something called parts pairing. What is that? Yeah, so this is huge news. Essentially, in the aftermath of some of these other rights to repair laws being passed, manufacturers found other ways to dominate what happens to a device after they've sold it. And it's this regime called parts pairing where if I take the screen off of my iPhone 15 and I try

to put it on your iPhone 15, it won't work because that part is paired to my initial device. And the only way that it can be paired to your device would be if Apple were to like run its own software that is not available to the general public to pair that device. What the Oregon law says is that will no longer be allowed. And Colorado just passed and signed a similar law that also bans parts pairing. So starting next year, that will no longer be allowed. And I think it maybe sounds abstract. It's like, why would we swap phone screens? But where you buy a broken phone that has some good parts and you can harvest those parts and use those parts to fix another phone, that is very common in the independent repair world.

People used to do that all the time, and they'll be able to continue to do that once parts pairing is banned. Why are some of these companies fighting so hard against this kind of legislation? Yeah. So for years, it wasn't just individual companies, but it was also lobbying groups that represented the entire electronics industry were lobbying against. against these bills in states all over the country. And for a while, they were pretty successful at getting them killed.

And then another news story would come out where, for example, a school district would say, we're unable to fix Chromebooks and we're unable to afford to buy more Chromebooks. And this story would go viral. And it would become just another example of like manufacturers saying we should control what happens to devices after we sell them. And sort of over time, there's been enough media coverage and also enough politicians who have started to understand the problem where these arguments that are made by manufacturers where they say repair is insecure or people are going to hurt themselves if they try to repair something and the battery explodes because, you know, they're careless.

These are sort of fearmongering excuses that have been used to kill right to repair in the past. And I think that manufacturers have made these arguments because after market repair is not something that they want to deal with. They want to be able to control what happens to a phone or a laptop or an appliance after the fact because all of them have these authorized repair situations where they are making money from the repair of a device. Right. And even better than that, they think is if something breaks and a consumer has to buy a new one, well, that's. that's another sale, right? Not every company has been fighting this stuff, right? Can you talk about the differences between Google and Apple, for instance? Yeah, it's very interesting because Apple was one of the biggest lobbying entities against right to repair for a very long time. And sometime last year, Apple actually

supported a right to repair bill in California, but this right to repair bill allowed for the parts pairing that we were talking about earlier. And this still allowed Apple to have a huge level of control over the repair of iPhones. And then in Oregon, there is this bill that would ban and did ban parts pairing. And what Google figured out was how to allow Android phones to be repaired without parts pairing. And they have been lobbying very hard for the bill that is now a law in Oregon because they're essentially able to differentiate themselves from Apple by saying, hey, Android phones are repairable. If you want to keep your phone for a longer time, buy an Android device.

Now, the reason we wanted to talk to you today is because of the most recent Samsung news, which 404 media actually broke. Your outlet broke the news that Samsung has been trying to get repair shops to sign a contract with some pretty shocking provisions. What was in that leaked contract that you published? And why was it such a big deal? Yeah. So in order to buy repair parts direct.

from Samsung for Galaxy phones. Independent repair shops are required to sign a contract with Samsung saying that if a customer brought in a phone that used an aftermarket part, meaning a third-party non-Samsong part, they would have to, quote, disassemble the device and then immediately notify Samsung of this. Potentially like bricking the device, right? That's what we're talking about here. Potentially destroying the device. And I don't know. If I was a customer and I took my phone to a an independent repair shop and they, you know, said, sorry, I have to disable this and I'm telling Samsung, I think I would be pretty upset. Is any of this legal? I mean, you would be shocked what's legal under end user license agreements and contract law and so on and so forth. But this is

exactly the type of thing that right to repair laws are trying to prevent. In states that have right to repair laws, any independent shop that wants to buy parts from a manufacturer would not be required to sign anything like this. The manufacturer would have to sell it to them without onerous terms. One of the stories that I've associated with the right to repair movement for years now is that of the John Deere tractors. Can you remind us what the core issue is there and what's happened more recently? Yeah, I think that something that has really driven home the problem of repairability is, with John Deere tractors because, I don't know, I have an iPhone. If I break the iPhone and I have to buy a new one, it is very expensive, but we're talking about $1,000. Whereas if a farmer breaks

their tractor, these can cost upwards of $500,000. Farming is also something that's super time intensive and time sensitive. So if a tractor breaks during a key harvest moment, for example, and you have to wait hours or days for a John Deere dealer to come out and try to fix a tractor, that can mean a lost crop. I've talked to a lot of farmers who have had soybeans wilt on the vine because they've been unable to get their tractor repaired. So John Deere is now facing a class action lawsuit in Illinois where around 20 farmers are alleging that they have material losses because they were unable to get their tractors fixed. And the judge there just refused to throw out the case. Class action lawsuits often and notoriously take many years to go through the litigation process. But the farmers made a good

enough argument that the lawsuit will move forward, which is a huge deal because it's already been in court for three years. All right. Well, thank you so much, Jason, for taking the time to break this down with us. Yeah, thank you so much for having me. That's all the time we have for today. Lots of folks help make the show happen, including Beth Rami, Santiago Flores, Diana Plasker, John Dancosky. Next time we'll find out about plant's abilities to communicate, store memories, and more. I'm CyFRI producer Dee Petersmith. See you then.