Screaming in the Cloud - Conveying Authenticity in Marketing with Sharone Zitzman
Episode Date: June 2, 2022About SharoneI'm Sharone Zitzman, a marketing technologist and open source community builder, who likes to work with engineering teams that are building products that developers love. Having ...built both the DevOps Israel and Cloud Native Israel communities from the ground up, today I spend my time finding the places where technology and people intersect and ensuring that this is an excellent experience. You can find my talks, articles, and employment experience at rtfmplease.dev. Find me on Twitter or Github as @shar1z.Links Referenced:Personal Twitter: https://twitter.com/shar1zWebsite: https://rtfmplease.devLinkedIn: https://www.linkedin.com/in/sharonez/@TLVCommunity: https://twitter.com/TLVcommunity@DevOpsDaysTLV: https://twitter.com/devopsdaystlv
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Hello, and welcome to Screaming in the Cloud, with your host, Chief Cloud Economist at the
Duckbill Group, Corey Quinn.
This weekly show features conversations with people doing interesting work in the world
of cloud, thoughtful commentary on the state of the technical world, and ridiculous titles
for which Corey refuses to apologize.
This is Screaming in the Cloud.
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Welcome to Screaming in the Cloud. I'm Corey Quinn, and I have been remiss by not having
today's guest on years ago. Because back before I started this ridiculous nonsense
that, well, whatever it is you'd call what I do for a living,
I did other things instead.
I did the DevOps, which means I was sad all the time.
And the thing that I enjoyed was the chance to go and speak on conference stages.
One of those stages early on in my speaking career was at DevOps Days Tel Aviv.
My guest today is Sharon Zitzman, who was an organizer of DevOps Days Tel Aviv, who started convincing me to come back.
And today is, in fact, in the strong tradition here of making up your own job titles and
ways that make people smile.
She is the chief manual reader at RTFMm please limited sharon thank you for joining me thank
you for having me cory israelis love the name of my company but americans think it has a lot of
moxie and chutzpah it seems a little direct and aggressive it's like oh good you are familiar
with how this is going to go it there's something to be said for telling people what you do on the tin up front.
I've never been a big fan
of trying to hide that.
I mean, the first iteration
of my company
was the Quinn Advisory Group
because I thought,
you know, let's make it look boring
and sedate
and like I can talk
to finance people.
And yeah, that didn't last
more than about 10 seconds
of people talking to me.
Also, in hindsight,
the logo of a big stylized queue.
Yeah, I would have had to change that anyway
after the whole QAnon nonsense
because I don't want to be mistaken
for that particular brand of nuts.
Yeah, I decided to do away
with the whole formalities
and upfront just go straight
for the core of who we are.
Corey, me and you are very similar in that.
So yes,
being a dev-first company, I thought the developers would appreciate such a title and name for my company. And I have to give a shout out here to Abishai Shalom, who is my friend from the community,
who you also know from the DevOps Days community. Oh, it's Nukenberg on Twitter for those who are
not familiar. He helped me coin the name. The problem that I found is that people,
when they start companies or they manage their careers, they don't buy us for the things that
they're really good at. And it took me a long time to realize this. I finally discovered,
ah, what am I the best at? That's right, getting myself fired from my personality. So why don't
I build a business where that stops being a liability? So I started my own company. Now,
I could tell this heroic retcon of what happened, but no, because I had nowhere else to go at that point. And would
you hire me? Think about this for a minute. You had, on the other hand, had options. You are
someone with a storied history in community building, in marketing to developers without
that either coming across as insincere or that market condescending accent
that so many companies love to have. Oh, you're a developer. Let me look at you and get down on
my hands and knees like we're going camping and tell a story in ways that actively and passively
insult you. No, you have always gotten that pitch perfect. The world was your oyster.
And for some godforsaken reason, you looked around and decided,
ah, I'm going to go out independently because you know what I love? Worrying. Because let's face it,
running your own company is an exercise in finding new and exciting things to worry about that 20 minutes ago you didn't know existed. I say this from my own personal experience.
Why would you ever do such a thing? That's a great question. It was a long one,
a good one. And I do a thing where I
hit the mic a lot because I also have, I can't control my hand motion. I too speak with my hands,
it's fine. Yeah, so it's interesting because I wanted to be independent for a really long time
and I wasn't sure, you know, if it was something that I could do, if I was a responsible enough
adult to even run my own company, if I could make it work, if I could find the business, et cetera. And I left the job in December 2020. And it was the
first time that I hadn't figured out what I was doing next yet. And I wanted to take some time
off. And then immediately, like maybe a week after, I started to get a lot of like kind of
people reaching out. And I started to interview at places. And I started to look into possibly
being a co-founder at places. And I started to look at all these different options.
And then just I was like, well, this is an opportunity, right?
Maybe I should finally, that thing that's gnawing at the back of my head to see if like, you know, if I should go for this dream that I've always wanted.
Maybe now I can just POC it and see if it, you know, it'll work.
And it just like kind of exploded on me.
It was like there was so much demand.
Like I just put a little like signal out to the world that this is something that I'm interested in
doing. And everyone's like, yeah, I need that. I wanted to take a quarter off and I signed my
first clients already on February 1st, which was like a month after I left in December. And that
was crazy. And since then I've been in business. So yeah. So and since then it's also been
a really crazy ride. I got to discover some really exciting companies, so.
How did you get into this?
I found myself doing marketing adjacent work
almost entirely by accident.
I started the newsletter and this podcast,
and I was talking to sponsors periodically,
and they'd come back with,
"'Here's the thing we want you to talk about,'
and the sponsor read, and it's,
"'Okay, you want to give people a URL to go to
that has four subdirectories and entire UTM code.
Okay, have you considered, I don't know, not?
And because so much of what they were talking about
and did not resonate
because I have the engineering background
and it was, I don't understand what your company does.
And you're spending all your time talking about you instead of my painful problem. Because as your target market, I don't
give the slightest of shits about you. I care about my problem. So tell me how you're going
to solve my problem. And suddenly I'm all ears, spend the whole time talking about you. And I
could not possibly care less. And I'll fast forward through the nonsense.
And that was my path to it. How did you get into it?
How did I get into it? It's interesting. So I started my journey on typical marketing,
enterprise B2B marketing. And then at GigaSpaces, we started the open source project,
Cloudify. And that's when I found myself leading this project as the open source community team
leader, building kind of the community from the ground floor. And I discovered a whole new world
of like how to build experience into your marketing, making it really experiential and making sure that everyone has a really, really easy and
frictionless way of using your product and that the product, putting the product at the center
and letting it speak for itself. And then you discover this whole new world of marketing where
it's, and today, you know, it has more of a name and a title PLG and people, it has a whole
methodology and practice, but then it was like.
PLG, I'm unfamiliar with the acronym. I thought tech was bad for acronyms.
So product led growth, but then, you know, like kind of wasn't solidified yet. And so a lot of what we were doing was making sure that developers had a really great experience with the
product and the kind of sold itself and marketed itself. And then you understood what they wanted
to hear and how they wanted to consume the product and how they wanted it to be and to learn about it and to kind of
educate themselves and get into it. And so a lot of the things that I learned in the context of
marketing and was very guerrilla, right from the ground up and kind of getting it in front of
people and in the way they wanted to consume it. And that taught me a lot about how developers
consume technology, the different channels that they're involved in and the different tools that they need in
order to succeed and the different, you know, all the peripheral experience that makes marketing
really, really great. And it's not about what you're selling to somebody. It's making your
product shine and making the experience shine and making them ensure that they're, it's a really,
really easy and frictionless experience. You know, I like how Donald Bacon says he calls it like meantime to the low world.
And that to me is the best kind of marketing, right? When you enable people to succeed very,
very quickly. And there's something to be said for the ring of authenticity and the rest.
Periodical Law promoted guest episodes on this, where it's a sponsored episode where people get
up and they talk about what they're working on. And they're like, great, so here's the sales pitch I want to give. And it's,
no, you won't. Because first, it won't work. And secondly, I'm sorry, whether it's a promoted
episode or not, I will not publish something that isn't good because I have a reputation to uphold
here. And people run into challenges an awful lot when they're trying to effectively tell their
story. If you have a startup that was founded by an engineer, for example, as so many of these
technical startups were, the engineer is often so deeply and profoundly in love with this problem
space and the solution and the rest. But if they talk about that, no one cares about the how. I
mean, I fix AWS bills and people don don't care, as a general rule,
how I do that at all if they're in my target market.
They don't care if it's through clever optimization,
amazing tooling, doing it on site,
or taking hostages in Seattle.
They care about their outcome much more than they ever do about the how.
The only people who care about the how
are engineers who very often
are going to want to build it themselves
or work for you or start a competitor.
And it doesn't resonate in quite the same way. It's weird because all these companies are in slightly different spaces. All of them tend to do slightly different things or
very different things. But so many of the challenges that I see in the way that they
are articulating what they do to customers rhymes with one another. Yeah. So I agree completely that developers will
talk often about how it works, how it works, how does it work under the hood? What are the bits
and bytes? And you're like, nobody cares about how it works. People care about how will this make my
life better, right? How will this improve my life? How will this change my life as an operations
engineer? If I'm, you know, crunching through logs, how will this tool change that? What will
my days look like? What will my on-call rotation look like? You know, crunching through logs? How will this tool change that? What will my days look like?
What will my on-call rotation look like?
Well, you know, how are you changing my life for the better?
So I think that that's the question.
If you, when you learn how to crystallize
the answer to that question
and you hit it right on the mark,
you know, and it takes a long time
to understand the market
and to understand the buying persona.
And there's so much that you have to do in the background
and so much research you have to do
to understand
who is that person that needs to have that question answered.
But once you do and you crystallize that answer, it lands.
And that's the fun part about marketing,
really trying to understand the person who's going to consume your product
and how you can help them understand that you'll make their life better.
Back when I was starting out as a consultant myself, I would tell stories
that I had seen in the AWS billing environment. And I occasionally had clients reach out to me,
hey, why'd you tell our story in public? It's because that wasn't your story. That was something
I saw in six different accounts in the same month. It is something that everyone is feeling.
It's people think that you're talking about them.
So with that particular mindset on this, without naming specific companies,
what themes are you seeing emerging? What are companies getting wrong when they are attempting
and failing to market effectively to developers? So exactly what you're talking about in terms of
the product pitch in that they're talking at developers from this kind of marketing speak in this business language that, you know, developers often, you know, unless a company does a really, really good job of translating kind of the business value, which they should do, by the way, to engineers.
But oftentimes it's a little bit far from them in the chain.
And so it's very hard for them to understand the business
fluff. If you talk to them in the bits and bytes of this is what my day to day developer workflow
looks like. And if we do these things, it'll cut down the time that I'm working on these things,
it'll make these things easier, it'll help streamline whatever processes that are difficult,
remove these bottlenecks and help them understand, like I said, how it improves their life. But the things that I've seen break down is also in the authenticity, right? So obviously,
the world is built on a lot of the same gimmicks. And it's just a matter of whether you're doing it
right or not, right? So there's so much content out there and webcasts and webinars, and I don't
know what and podcasts and whatever it is. But a lot of the time people,
their most valuable asset is their time. And if you end up wasting their time without it being
like really deeply valuable, if you're going to write content, make sure that there is a valuable
takeaway. If you're going to create a webinar, make sure that somebody learned something that
if they're investing their time to join your marketing activities,
make sure that they come away with something meaningful. And then they'll really appreciate
you. And it's the same idea behind the whole DevOps Days movement with the law of mobility
and open spaces, that people, if they find value, they'll join this open space and they'll
participate meaningfully and they'll be a part of your event and they'll come back to your event
from year to year.
But if you're not going to provide that tangible value that somebody takes away and is like, okay, well, I can practically apply this in my specific tech stack
without using your tool, without having to have this very deterministic
or specific kind of tech stack that they're talking about,
you want to give people something, or even if it is,
but even how to do it with or without,
or give them like kind of
practical tools to try it. Or if there's an open source project that they can check out first,
or some kind of lean utility that gives them a good indication of the value that this will give
them. That's a lot more valuable, I think, and practically understandable to somebody who wants
to eventually consume your product or use your product.
The way that I see things, at least in the past couple of years, the pandemic has sharpened an awful lot of the messaging that needs to happen. Because in most environments,
you're sitting at a DevOps Days in the front row or whatnot, and it's time for the sponsor
talks. And someone gets up and starts babbling and wasting your time, most people are not going to get up and leave. Okay, they will
in Israel, but in most places, they're not going to get up and leave. Whereas in pandemic land,
you are one tab away from something I actually want to be doing. So if you become even slightly
boring, it's not going to go well. So you have to be on message. You have to be on point, or no one
cares. People are like, oh, what if we say the wrong thing
and people wind up yelling about us on Twitter?
It's like, unless it is for something horrifying,
you should be so lucky
because people are then talking about you.
The failure mode isn't that people don't like your product.
It's that no one talks about you.
Yeah, no such thing as bad publicity.
Oh, there very much is a such a thing as bad publicity.
Like I could be tweeting about your product most days
is apparently a version of that, according to some folks. But it's a hard problem to solve for. And one of the things that
continually surprises me is the things I'm still learning about this entire industry.
The reason that people sponsor this show and the rates they pay, to be direct,
have little bearing to the actual size of the audience, as best we can tell, lies,
damn lies, and podcast statistics. If you're listening to this, let me know. I'd love to know if anyone listens to this
nonsense. But when you see all of that coming out, why are we able to charge the rates that we do?
It's because the long-term value of someone who is going to buy a long-term subscription or wind
up rolling out something like Chaos Search or whatnot that is going to be a fundamental tenant
of their product. One prospect becoming a customer pays for anything i can sell a company that'll sponsor
they can pay me to sponsor for the next 10 years as opposed to the typical mass market audience
where well i'm here to sling casper mattresses today or something it's it's a different audience
and there's a different perception there people are starting to figure out the value of at an age
where tracking is getting harder and harder to do
and attribution will drive you nuts.
Instead, it's go where your audience is.
Go where the people who care about the problem that you have
and who experienced that problem are going to hang out.
And it always is wild to me
to see companies missing out on that.
It's, okay, so you're going to do a $25 million billboard ad
and spot it in airports around the world
talking about your company. But looking at your billboard ad and spotted in airports around the world talking about your
company. But looking at your billboard, it makes no sense. I don't understand what it's there for.
Even as a brand awareness play, it fails because your logo is tiny in the corner or something.
You spent that much money on ads and maybe a buck on messaging because it seems like with
all that attention you just bought, you had nothing worthwhile to say.
That's the
cardinal sin to me, at least. Yeah. One thing that I found, and back to our community circuit
and things that we've done historically, but that's one thing that, you know, as a person
who comes from community, I've seen so much value, even from the smaller events. I mean,
today, like with COVID and the pandemic and everything has changed all the equilibrium
and the way things are happening, but some meetups are getting smaller and face-to-face
events are getting smaller. But I've had people tell me that even from small 30 to 40 people
events, they'll go up and they'll do a talk and great. Okay. I talk, everybody just talks,
but it's like kind of the hallway track or the networking that you do after the talk.
And you actually talk to real users and hear their real problems. And you tap into the real
community.
And some people will tell me, like, I had four concrete leads from a 30-person meetup just because they didn't even know that this was a real challenge
or they didn't know that there was a tool that solves this problem
or they didn't understand that this can actually be achieved today.
There's so many interesting technologies and emerging technologies.
I'm privileged to be able to be at the forefront of that and discover it all.
And if I could, I would drop names
of all the awesome companies that work for me,
that I work with and just give them a shout out.
But really there are so many amazing companies
doing like developer metrics
and all kinds of troubleshooting and failure analysis
that's like deeply intelligent.
You're going to love this one.
I have a Git replacement client.
I propose your closing keynote of DevOps Days 2015
and tapping into the communities
and tapping into the real users.
And sometimes, you know,
it's just a matter of really understanding
how developers are working,
what processes look like,
what workflows look like,
what teams look like,
and being able to architect your products
and things around real use cases.
And that you can only discover
by really
getting in front of actual users or potential users and learning from them and feedback loops.
And that's the whole core behind DevRel and developer advocacy is really understanding
your actual users and your consumers and encouraging them to, you know, give you feedback
and try things and beta programs and a million things that are a lot more experiential today that help you understand what your users need eventually and how to actually architect
that into your products. And that's the important part in terms of marketing. And it's a whole
different marketing set. It's a whole different skill set. It's not talking at people. It's
actually ingesting and understanding and hearing and implementing
and bringing it into your products. And it takes time. And you have to make yourself
synonymous with the painful problem. And those problems are invariably very point-in-time
specific. I don't give a crap about log aggregation today. But in two weeks from now,
when I'm trying to chase down 18 different lambdas function, trying to figure out what
the hell's broken this week, I suddenly will care very much about log aggregation.
Who is that company that's in that space that's doing interesting things?
Maybe it's Cribble, for example.
They do a lot of stuff in that space, and they've been a good sponsor.
Great.
I start thinking about those things in that light because it is – when I start having these problems, it sticks in your head and it resonates.
And there's value and validity to that, but you're never going to be able to attribute that either, which is where people
often lose their minds. Because for anything even slightly complicated, you're going to be selling
things to big banks. Great. Good on you. Most of those customers are not going to go and spin up
a trial in the dead of night. They're going to hear about you somewhere and, oh, this is
interesting. They're going to talk about it in a meeting. They're going to hear about you somewhere and, ooh, this is interesting. They're going to talk about it in a meeting.
They're going to get approval.
And at that point,
you have long since lost
any tracking opportunity there.
So the problem is,
is that by saying it like this
as someone who is a publisher,
let's be very clear here.
It sounds like you're trying to justify
your entire business model.
I feel like that half the time.
But I've been reassured by people
who are experts in doing these things like,
oh yeah, we have data on this. It's working. So the alternative is either I accept that they're
right or I sit here and arrogantly presume I know more about marketing than people who
devoted their entire careers to it. I'm not that bold. I am a white guy in tech, but not that much.
Yeah. I mean, the DevRel measurement problem is a known problem.
We have people like Slix who have written about it.
We have Sarah Drasner.
We have a million people that have written really, really great content about how do you really measure DevRel and the quality.
And one of the things that I like, Philip Crenn, the dev advocate at Elastic, once said in one of his talks that, you know, if you're measuring your developer advocates on leads, you're a marketing organization, you're measuring them on revenue, you're a sales organization.
It's about reach, engagement, and awareness and a lot of things that it's much, much harder to measure.
And I can say that, like, once upon a time, I used to try and attribute it at Cloudify.
Like, I remember thinking, like, okay, maybe I could really track this back to, you know, the first touch that I actually had with this user.
It's really, really difficult. But I do remember, like, when we used to go out into the events,
and we were really active in the OpenStack community and the DevOps community and
many other things. And I remember, like, even after events, like, you get all those lead gen
emails. All I would send out was like, hey, if you missed us at the booth, you know, and you
want still want a t shirt, you know, reach out and I'll ship it to you. And some of those eventually,
after we continued the relationship, and we, you know, reach out, and I'll ship it to you. And some of those, eventually, after we continued the relationship,
and we, you know, we're friends and community friends,
six months later, when they moved to their next role at their next job,
they were like, oh, now I have an opportunity to use Cloudify,
and I'm going to check it out.
And it's this very long relationship that you have to cultivate.
It has to be, you know, mutual. You have to be giving something have to give, be giving something and eventually it'll come back to you. Good deeds come back to you. So I, uh, that's my credo,
by the way, good deeds come back to you. I believe in that. And I try to live by that.
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free. Go to biganimal.com slash snark and tell them Corey sent you. So I have one last question for you, and it is pointed.
And the reason I buried it this deep in the episode is so that if I open with it, I will get letters.
And I'm hoping to get fewer of them.
But I met you again at DevOps Days Tel Aviv, and it was glorious.
And then you said, this is fun.
Come help me organize it next year.
And I, like an idiot, said, sure, that sounds awesome.
So because I love going to conferences and it's great.
So what's involved?
Oh, a whole bunch of meetings.
Okay, great.
And planning things I'm terrible at.
Okay.
And then the big day finally arrives.
Great.
When do we get to get on stage and tell a story?
Like, that's the neat part.
We don't. So I have to ask, given that it is all behind the scenes work that
is fairly thankless, unless you really screw it up, because then it's very visible. What is the
point of being so involved in the community? Wow, that's a big question, Corey. It really is.
Because you've been involved in community for a long time and you're very good at it.
It's true.
It's true.
I appreciate it.
Thank you.
So for me, first of all, I enjoy kind of the people aspect of it.
Absolutely.
And that people aspect of it actually has played out in so many different ways.
Oh, you mean great people and also me.
Particularly you, Corey.
And we will bring you back.
And we will make sure you chop wood and carry water because eventually it'll fill your soul.
You'll see.
One of the things that I really have had the privilege and honor and have come out of like
kind of all my community work is really the network I've built and the people that I've
met.
And I've learned so much and I've grown so much.
But I've also had the opportunity to connect people,
connect things that you wouldn't imagine, unseemingly related things. So there are so
many friends of mine that have grown up with me in this community. It's been already 10 years now.
And a lot of folks have now been going out into new adventures and are looking to kickstart their
new startup. And I can connect them to this investor. I can connect them to this other
person who is maybe a good, you know, partner for their startup and hiring opportunities and
something. And I've had this like privilege of kind of being able to connect Israel to the outer
world and other things in the global kind of community and, and also bring really intelligent
folks into the community. And this has just created this amazing flywheel of opportunity
that I'm just, I'm really happy to be at the center of. And I think
I've grown as a person. I think our community has grown, has learned, and there's a lot of
value in that. I think, yeah, we got to meet wonderful folks like you, Corey.
It has its moments. Again, you're one of those rarities in that it's almost become a trope in
VC land where VC is always like, how may I be useful? that it's almost become a trope in VC land where VCs are always
like, how may I be useful? And it's this self-serving transparent thing. Every single
time you have deigned to introduce me to someone, it's been a productive conversation. I'm always
glad I took the meeting. That is no small thing. A lot of people say I'm good at community,
which is sort of cover for I'm not good at anything. But in your case, it is very much
not true. Oh yeah. I'm a big believer that. But in your case, it is very much not true.
Oh, yeah.
I'm a big believer that entrepreneur and hero and other terms like that are things people call you.
You don't call yourself that.
It always feels weird.
Oh, he's an entrepreneur.
It's like, that's a pretty lofty word for shitposting.
But OK, we'll roll with it.
It doesn't work that way.
You've clearly invested long term in building a reputation for yourself
by building a name for yourself in the space.
And I know that whenever you reach out to me,
as a result, you are not there to waste my time
or shill some bullshit.
It is always something that is going to,
even if I don't love every aspect of it
or agree with the core of the message you're sending,
great, it is never not going to be worth my time,
which is why I'm so glad I got the chance to talk to you on this show.
I appreciate that. It's something that I really believe in. I don't want to waste people's time,
and I really only will connect folks, or I only really will reach out to someone if I do think
that there is something meaningful for both sides. It's never only what's in it for me also.
I also want to make sure that there's something in it for the other person and it's something that makes sense and it's meaningful for both sides.
I've had the opportunity meeting such interesting folks and sometimes it's like, you must meet.
You will love each other or you will have so much to do together or so much collaboration opportunity.
And so, yeah, I really am that type of person. And I'll even say from a personal perspective, you know, I know a lot of people and I've even
been asked from the flip side, okay, is this a toxic manager? Is this a, you know, a good hire?
Is this, and I try to provide really authentic input. So people make the right decisions or make,
you know, the right contacts or make, and that's something I really value. And it's,
I managed to build trust with a lot of really great folks.
And also me.
And it's come back to me also.
And particularly you, again.
If people want to learn more about how you see the world and the space
and otherwise bask in your wisdom, where's the best place to find you?
So I'm on Twitter as Char1Z, which is Sharone Z, basically.
Everyone thinks it's such a smart or I don't know what, like an esoteric screen name.
And I'm like, no, it's just my name.
I just, the O-N-E is the one.
So yes, Shar1Z on Twitter, but also my website, rtfmplease.dev.
You can reach out.
There's a contact form there.
You can find me on the web, anywhere, LinkedIn. Reach out. I answer almost all of my DMs when I can.
It's very rare that I don't answer DMs. Maybe there'll be a slight lag, but I do.
And I really do like when folks reach out to me. I do like it when people try and make contact.
And you can also be found, of course, wherever fine DevOps products are sold on stage, apparently.
The DevOps community, that's right.
TLV community, DevOps days, tell me, don't out me.
All of those are yes.
Those are also handles that I run on Twitter.
It's true.
So when you see them all retweeting the same tweet,
yes, it's happening within the same five minutes.
It's me.
Oh, that made it way easier to go viral.
My God, I should have just thought of that earlier.
Thank you so much for your time.
I appreciate it. Thank you, Corey, for having me. It's been a privilege and honor being on your show.
And I really do think that you're doing wonderful things in the cloud space. You're teaching us and
we're all learning and you keep the good work. Well, thank you. I appreciate that.
I also want to add that on a proposed marketing and whatever, I do actually listen to all of
your openings of all of your shows because they're not fluffy.
And I like that you do like kind of the a deep explanation, a deep technical explanation of what your sponsoring product does.
And it gives a lot more insight into why is this important?
So I think you're doing that right.
So anybody who's sponsoring this show, listen, Corey knows what he's doing.
Well, thank you. I appreciate that.
Yeah, I know what I'm doing. That one's going in the testimonial kit. My God.
That's the name of this episode. Corey knows what he's doing.
We're going to roll with it. No take backsies.
Sharon Zitzman, Chief Manual Reader at RTFM, please. I'm cloud economist Corey Quinn,
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