She's On The Money - A deep dive on credit scores

Episode Date: December 28, 2021

This week we're deep-diving (again!) on credit scores, and what they mean for you in Australia - as there are SO many things floating around the internet at the moment about "improving your credit sco...re via credit card" and that's just not the case! TLDR; here in Australia you DO NOT need a credit card, personal loan OR any kind of debt to give yourself a good credit rating. Have a gorgeous Wednesday angels!The advice shared on She’s on The Money is general in nature and does not consider your individual circumstances. She’s on The Money exists purely for educational purposes and should not be relied upon to make an investment or financial decision. Victoria Devine is an Authorised Representative of Australia Pacific Funds Management Proprietary Limited ABN 34 132 463 257 - AFSL 339151.See omnystudio.com/listener for privacy information.

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Starting point is 00:00:00 She's on the money. She's on the money. Hello and welcome to She's on the money, the podcast for millennials who want financial freedom. Today, we're talking about credit scores and specifically how we can improve ours and the impact that improvement could have on our future money goals. My name is Georgia King and joining me for the final Wednesday episode of the podcast this year. No, not again. It's UVD. How did we get here, my friend? I actually am very unsure. This year has been an absolute blur, but do you know
Starting point is 00:00:54 what's not a blur, the clarity that is pertained in credit scores. Hey, oh, she's good at what she does. It was a smooth little transition. That was really accidental. I just thought I was quite funny, but we'll go from there. What do you reckon? Yeah, I loved it. I loved it. It's been a good six months, I think, since we last spoke about credit scores. And for anyone who has had like a long year, I guess we all have, they're feeling a little tired. They don't quite remember what's up, what a credit score is. Can you give us a cheeky little refresher oh little ambulance has just gone past oh no I hope they're
Starting point is 00:01:29 all right me too well I think talking about credit scores is important and we've obviously done a whole episode on it historically but I don't think there's too much content when it comes to credit scores because we're still getting lots of questions around what it is and how it works and how you can improve yours and recently G and the reason we've picked this topic as well is because G and I have noticed in the Facebook group, there's a lot of misinformation. We've obviously removed it. Don't worry, guys, it's not still there around getting credit cards to improve credit scores and very American ways of approaching things. And I just think it's worth another episode and another conversation, because to be quite frank, you do not need to have a
Starting point is 00:02:12 credit card in Australia to establish a good credit score. And I said this on one of the posts last week in the Facebook group, the actual reality of the situation is in 2021 slash 2022, you don't need a credit score for anything other than credit. The only reason someone would have a credit card is literally to rely on credit. And there's obviously, you know, lots of nuances to this. Like, gee, you might go, well, V, I've got one because I want the points. It's like, great. But there's no actual need for one. Whereas historically, you might have needed one to travel overseas or you might have needed one to check into a hotel or you might have needed one for a particular type of activity that you were doing. Whereas
Starting point is 00:02:52 that's now not the case because of the way Visa debit cards work and the fact that we all have access to these options. You don't actually ever need a credit card anymore. It's a personal choice. And I think it's really important to clarify there. I'm not saying that some people don't rely on credit cards. That is not the conversation we are having here. What we are saying is to do things in Australia, you do not need a credit card, whereas the same is not true in America. And I think that we get a little bit confused around what those nuances are and how that works. So that sometimes when we're asking questions, especially in a Facebook group, people are like, oh my gosh, no, you need a credit card because you need to start building your credit score.
Starting point is 00:03:32 Or you're going to go to Christmas Day drinks with the family and Uncle Greg's going to turn around and be like oh well you need to get a credit card because like you'll never get a car loan if you don't get a credit card you've got to start building your credit early darling like that's not actually how it works uncle greg got you um just just a little tangent when you said uncle greg all i could think about was cousin greg uh you're a succession fan victoria divine don't even know what you're talking about okay don't worry about it that's a little shout out to my girls who love succession there's still reeling from the finale what is succession oh vicky d i'm sorry i live under a rock yeah it's the best tv show that's like ever been made
Starting point is 00:04:10 that's all you need to know have you watched sex in the city i don't know about you friends seinfeld there's a lot of tv shows that i would say are really really good below deck also a really good one i recently did an ad for hey you and i wasn't joking when i said that i was completely obsessed with below deck it's absolutely trash but it is so good george my mom also loves uh below deck so shout out to joey king good you've been named and shamed on the pod well i threw myself under the bus she just followed i really appreciate her support okay so cousin greg chat aside v our credit scores essentially just a measurement like a number of how how good of a of a what am i trying to say good of a person you are at credit
Starting point is 00:04:58 essentially. Is that it? That's it. That's it. So, your credit score is a number that helps lenders and banks work out how safe you are to lend to. So, it's actually based on all of the information that is contained in your credit report. So, this could be history of your borrowing and whether you've made repayments on time or not, or whether you've paid bills on time or not, or if you've ever defaulted on something. So, a good example of this is one time I used to have my phone plan on direct debit and I changed over the debit card that it was associated with, completely forgot, was ignoring the messages from Vodafone and completely forgot, had my phone cut off because I'm a proper adult. Ended up getting it back pretty quick smart because when they
Starting point is 00:05:42 actually take that service off you, you're like, well, I actually need my phone. So strange. I will pay that bill now. So, I did that, but I actually had a default for a long time on my credit history because guys, this wasn't last week. This was like maybe in like, I would have been 20, 21, maybe. But way back then I had a default on my credit history because I had defaulted on a payment. Like I had a bill that was due and I didn't pay it. And that is the type of thing that actually shows up on your credit history. So it is really important for you to consider all of those things, not just, well, Victoria, I've never had a personal loan or a credit card before, so I shouldn't have a credit history. That's not actually the case. It includes
Starting point is 00:06:22 It's literally all of those little bills, which is why it's also super important if you're in a situation where you have housemates to make sure that you're not just putting your name on the line when it comes to paying the bills, just because you've actually got to take that as a pretty serious responsibility. Because if you're not paying the bill, then you're going to end up in a little bit of a pickle. And if your old housemate isn't transferring funds and you can't afford to pay the bill, it could actually significantly impact your credit report.
Starting point is 00:06:51 Okay. Okay. And then what are the negative consequences of that fee? Like what does having a bad credit score actually mean for us? So, Jay, credit scores are super important in the world of borrowing because many lenders actually base their application assessments on their applicant's credit score. So, in particular, we're talking here about top tier lenders. So, that is actually like the big four banks and those names that you know. So, we're not talking about the credit unions and all of the other options to borrow. We're talking like NAB, Westpac, ANZ and what was it? ComBank, if I remember off the top of my head. And these lenders are usually, and I might be
Starting point is 00:07:31 speaking out of term here, but they're usually super strict. So, they are a lot more strict than those second tier lenders or like credit unions because they can be really picky. So, if you want to get credit through one of those options, then it is really important to have a good credit score. but it's really important to have a good credit score regardless so don't go hey V well I just won't go with one of the big four banks that's fine it's going to impact anything and a bank is going to want you to have a really good credit score because a good credit score means you're more likely to be able to pay the loan back which in turn means that they're more likely to be able to offer you a better interest rate because you're less risky to them and go through the process a
Starting point is 00:08:09 whole heap easier. And when push comes to shove, at some point in your life, you are very likely going to need to rely on credit to take the next step in your wealth journey. And when it comes to actually finding out what our credit score is, Vy, I'm having flashbacks, something about like Xplirion or Exposion, something like that. Like it was a fun alien-like name. Is that right? Yeah, Ilion or Equifax or Experian Australia. Let's be real, they sound like spaceships. Oh, they're not spaceships. They're actually companies that check your credit score and their credit reporting bodies, which is much sexier than spaceships, George. Yeah, not quite as interesting as aliens, but that's okay.
Starting point is 00:08:55 No. So, do we just Google? You can just Google any of those three. You can also head to our friend Wiser's website. So, that's W-I-S-R. They're not sponsoring this or anything like that. It's just a good website and I think they're good eggs doing good things. But they use one of the credit reporting bodies as well. It's just a really, really good user interface. So, at the end of the day, when it comes to credit files, you can pay for reports or you can get free ones. And by law, you are actually entitled to get one free credit report every 12 months or within 90 days of receiving a credit rejection and that's pretty cool or on top of that you can always just pay a small fee to request a report at any time but money win every 12 months you can check your
Starting point is 00:09:42 credit report for free and if you're not already doing that amazing so in terms of what that actually looks like v is it a scale of 1 to 100 or where where where does it sit numerically so could sit on one of two different scales. It could be a score out of 1200, or it could be a score out of 1000, depending on what company you go with. So, if your credit report, you've downloaded it, you're having a look at it, and it's out of 1200, then a rule of thumb score is that anything above 853 is excellent, whereas anything above 661 is considered good. Whereas if your credit report shows a score out of 1000, then anything above 690 is excellent and 540 is good. Does that make sense? And you don't want to like muddle them up because if you're like, oh my gosh, V said on the
Starting point is 00:10:38 pod that 661 is good. Well, actually, that's not the scale to go off if you're only going out of 1000. So, definitely have a look at which scale your credit report is using and take my information as needed appropriately. For sure. And it's a myth, isn't it, Vee, that you can only check your credit score once a year. Like, I think there was conversation in the group last time that we did an episode on credit scores and people were saying you might be penalized or your credit score might go down if you're seen to be looking at your credit score too much. So, that's different. So, there's a difference between a credit inquiry and a credit score check. So, a credit inquiry is something where a phone company or a bank might go and do a full
Starting point is 00:11:25 inquiry on your account. Whereas you getting your credit report score is just you getting the score for personal use. And these two things are very different. So, don't be scared away by going, oh, V, I don't want to negatively impact my score by checking what it is. That's not actually a thing, my friends. But as you said before, G, it is a myth that you can only check it once a year. the reality is you can check it once a year for free if you'd like additional reports you can absolutely pay a small fee for them at any time so if i may be so bold uh what what's your credit score little missy that is actually quite a brazen question but i'm happy to share with the team but keep in mind this file was done like at the end of 2020 and the reason i still have this file
Starting point is 00:12:12 is because I was submitting a home loan application and I haven't applied for any credit since then which is probably a good thing let's be honest but when I did it I did it through Equifax and I got my score back as 1166 which I think is pretty good and like minor flex like that means I have a really good credit score but in saying that gee wouldn't you be really disappointed if I was like, oh, my credit score's 12. You'd be like, isn't she like meant to know money? I don't know. Well, hey, you always say, do as I say, not as I do. I feel like that's a Vicky D catchphrase as well. It is very true. And to give you a little bit more information, I'm not going to share this file because it's very personal, but it actually has so much
Starting point is 00:13:00 information on it. So, when I scroll through, it gives you the headlines, it gives you the adverse on file. So, it lets you know if there's any issues up front. It says, does she have any insolvencies or actions? Guys, I have zero. It says, does she have any business relationships? And it says that I do have a fair few. It also says really quickly, what's her total limit? And guys, my total limit at application time was $2,000. Hashtag baller. And my defaults were zero, which is really good, obviously, but I don't think anybody expected anything differently. but if you're looking at your credit report and you're looking at those headlines and something's not making sense for example if there was a default on my account still and I was like
Starting point is 00:13:43 I actually don't have anything that I've defaulted on you need to investigate that and there'll be further information further down on your report but that's also a really good point in time where you go maybe I should have a look into this and not just have a look at the headlines and see what that could be or follow up with the company if something doesn't make sense to you. Because credit reports should be really straightforward and make a lot of sense to you. For example, Georgia, it says here, inquiry, Telstra. I'm like, okay, no problems. Ages ago, I inquired on a new internet package for the office. Like that makes sense. Whereas if I'd never had anything to do with Telstra, I'd be like, hmm, that seems familiar. I do know what Telstra is, but I've
Starting point is 00:14:27 never personally contacted them, that's where you might go, hmm, maybe I should follow up on that and have a bit of a chat with Telstra and see if I actually have a relationship with them or not. And George, as you would know, a couple of weeks ago, we actually had someone on the show whose identity was stolen and a phone plan was taken out in their name. That's why we want to be really on top of these things. 100%. Let's move on now to talking through some strategies of actually improving our credit score if it is a little bit rubbish. Oh, phew. I thought you were going to ask me more about the information on my credit report, but that's all good. I'm happy to be moving on.
Starting point is 00:15:06 V, the first cab off the rank is to simply pay your bills on time. How does this help us out? That is an absolutely great tip. And as I said before, we just don't want to default, but that is not the only reason. So, although your credit report is not actually going to include information about you actually paying them on time and like detailed descriptions of your utilities bills. It's really important to pay these bills on time because you're demonstrating a general bill paying reliability, which if you ask me and ask someone who's going to lend to you, that's a pretty good habit to be in. Okay. So, that's it. It just makes us look reliable and trustworthy. It makes us look reliable, makes us look trustworthy, but also it means that you're
Starting point is 00:15:51 going to avoid ever being put into a default. So, if you're not making payment on these services, your credit provider might actually refer you to a debt collector or report your debt to a credit reporting agency, which means that they would ask them to record your default on your credit report, which you don't want to happen. And that can happen if you don't pay your bills. So, it seems little and it seems like sometimes people are like, oh, V, I couldn't pay my water that month. I get it. We have all gone through some level of financial hardship and that's why I always say, please don't put your head in the sand. Call Yarra Valley Water. Let them know. Say, hey, I'm really sorry. I'm not going to be able to make that payment this month. And I guarantee you
Starting point is 00:16:30 they will have some way that you can push it out or get an extension on that payment. I'm not saying you can do that forever because that's not an option. But if you're going to be late on a payment, please call those companies because it could one, save your credit report. But two, my friend, it would take a whole heap of stress off knowing that you don't have to make that payment for another month or a couple of weeks. And at the end of the day, those companies, they just want to get paid. So, if you're calling and saying, hey, can't make the payment, but I really want to, can you help me make a plan to do that? They're going to be like, great. Do you know what? This is so much easier than chasing you down later down the track when
Starting point is 00:17:07 you're not paying at all and you aren't answering our calls. Precisely. And you definitely won't be the first person to have ever called up and asked for an extension, right? No, exactly. And it happens all the time. And I've said this on the podcast before, so I do apologize. I don't want to sound like a broken record, but if you're calling, you're not going to get the CEO on the phone. It's not going to be some dude who's going to be like, oh my gosh, she can't pay her bills. No, it's going to be someone just like you. That's going to be like, don't worry, G, I got you. Let's make a plan. Thank God I called because I felt like crap. Yeah, for sure. For sure. Okay. Our next tip here, Vee, is to reduce the limits that you have on your credit cards. How does this work?
Starting point is 00:17:49 So, when it comes to reducing the limits on our credit cards, we're doing two things. We are, one, putting ourselves in a position where we are less likely to be able to go into significant debt. And the second tip, G, only really applies when we're going for a loan, is that when our lenders look at our credit and what we have access to, they don't go, hey, G, you've got a $5,000 credit card. No idea if you actually do, but this is a great example. G, you've got a $5,000 credit card. They don't care what's on it. They assume it's completely maxed out. So, instead of saying Georgia has access to $5,000 in credit, they say Georgia has $5,000 worth of debt. And they will look at you that way and go, okay, cool. She has access
Starting point is 00:18:33 to that. So, we're just going to call it debt. And the reason they do that is because they could give you a loan tomorrow and you could still go into $5,000 debt tomorrow because you've got access to it. So it's not necessarily, is Jade good with her credit card or not? It's how much does she have access to at that point in time? And you will be assessed that way. So one of the tips is to actually bring down that level of credit and that will help you in a way that gives you access to more credit and more lending ability when you go for a home loan or a personal loan or whatever you're looking for. There you go. I feel like people wouldn't necessarily know that, especially if they are on top of their credit cards. That's really interesting.
Starting point is 00:19:15 Yeah. Look, I think it's important for people to look at reducing their credit limits regardless, just because I like the idea that people would have less access to being able to go into debt. I don't want you to have access to $10,000 or $30,000. Some of these credit limits honestly start to terrify me. However, I do know, and I'm not saying don't have a credit card at all, because it is an absolute privilege to be in a position to say, you don't need a credit card because there are some families, some people out there that are like, V, I need it. I cannot survive without it. I totally get it. I'm not saying that at all. I'm saying here are some tips and tricks that if you are trying to get a really good credit score or go for a loan in the
Starting point is 00:19:53 future, or you've been saving your butt off to buy your very first home, here are some tips and tricks that are going to put you in a more favorable position. Amazing. Alrighty, guys, we will be back on the other side of the break to comb through our remaining tips for improving your credit score. So, please don't go anywhere. Okay, V, our third tip here is that if you need help, you should seek it out. Yes and no, G. Yes and no. So, G, I do not believe that you need to pay somebody to fix your credit report. You should absolutely be able to do that yourself. There are so many companies that I would call predatory that are going to say, oh my gosh, we can help you fix your credit score. We can actually, you know, stop paying things. We can
Starting point is 00:20:36 negotiate a different debt agreement for you. Be incredibly careful because they are not always there to put you in the best possible position. And they are very likely to be charging you for something that you can incredibly easily do yourself. It gets me really worked up because the amount of people that I have spoken to from She's On The Money that are like, oh my gosh, Victoria actually paid this company to help me fix my credit score. And like, they ended up telling me. I had to do it myself. And it's like, yeah, that will happen because often they don't actually have the authority to talk to your credit companies or talk to the credit score companies to actually fix those things for you because you're the authorized person on that account.
Starting point is 00:21:15 So, what do they promise they'll do? Like how? Lots of things. They'll say that they'll help you improve your credit score or get you a loan quicker. Paying a credit repair company is very unlikely to actually improve your credit score. So, please don't get caught up in their fancy marketing and think, oh my gosh, I do have really bad credit. This sounds like it's going to fix my problems. That's not a thing. You actually do have to do the work yourself and that sucks.
Starting point is 00:21:40 But there are a number of things that you can do. And obviously, we have touched base on a couple of them already. And I guess, like perhaps if you were really struggling, if you were in a lot of debt, always reaching out to the National Debt Helpline to create a plan and work your way out of that is definitely going to help your credit score down the line, right? Yes, they are never going to charge you to fix your credit score because they are good eggs doing good egg things. Amazing.
Starting point is 00:22:06 Did anyone hear my stomach just then? I didn't. No, unlucky. We've missed out on that. Oh, it was quite the roar. I need a little snacky snack. I've got some chocolate here if you'd like, but unfortunately we're recording online.
Starting point is 00:22:18 One day, hopefully that's a thing. Okay, V, the next little tipperoo here is to take pause before applying for more credit. Yes. Credit isn't going to fix credit. Getting another credit card to pay down a credit card that you owe money on is not the solution. Yet there are too many times that I speak to people who do do this. And the reason they do this is because it's a really quick solution to a problem that feels really overwhelming. When in reality, we need to sit down and work out our budget and our cash flow and what is actually going on. And sometimes we actually do have to reach out to the
Starting point is 00:22:51 National Debt Helpline and say, I genuinely need a hand. It is not always super easy to manage credit on our own. Okay. Well said there, V. Our last little tip here is to sort out our budget so that we can be less reliant on credit. I feel like this makes sense. Yeah. And I feel like that touches on what I was saying before. I don't think enough people have full control of their budgets. and I know that it sounds really dry and really bland and not very exciting. You're going, hey, no one wants to have a budget. Those things are really restrictive. When in reality, a budget should absolutely not be restrictive. A budget should be reflective of the money that's coming into your account and what's going out and give you a really solid understanding of each and
Starting point is 00:23:35 every single dollar and how you allocate that. It's not necessarily here to restrict you or shame you on what you're spending, but rather go, hey, what am I working with? Because it is so hard to make plans if you don't even know where you're starting from. Yeah, gotcha. Okay. So, that rounds out all of our little tips for improving our credit score fee. I feel like though they were all really like preventative measures. Is there a way of really like speeding up that process and achieving a perfect credit score in days? No, there's not. And I am really glad you brought that up because so many times people like me, that doesn't tell me how to fix my credit score. And I'm like, well, actually that is how you fix your credit score. Like I know they sound
Starting point is 00:24:19 preventative and we can all take a leaf out of that book and make sure that we're not doing those things or we are implementing those tips and tricks from the get go. But those tips and tricks are also the things that are going to help you improve your credit score. So unfortunately, there isn't a one size fits all person that is going to be able to come in and fix this for you. you actually do have to do it yourself. And that's why it's so important to be on top of your credit score, regardless of where you are at in your finance journey. Because if there's something wrong on it right now, and you're not planning on getting any credit for the foreseeable future, or you're like, V, it's going to take me another five or seven years to save for a house.
Starting point is 00:24:55 The last thing you need is to spend those five, seven years saving to then go do a credit inquiry when you're borrowing money for the house to find out that somebody else has had a personal loan in your name for the last five years. Yeah, definitely. Definitely. V, to finish off today's episode, I thought it would be fun to throw some questions at you from the community. Oh, I love this. All credit score related, of course. Oh, good. Very on theme. Precisely. Very deliberate. I thought they were going to be completely off track. Like, V, what's your margarita recipe? And I'd be like, guys, you will find that on our Instagram feed now. Yeah. Yeah, exactly. That's what the people really want to know. The first one here is from Natalie, and it ties into exactly
Starting point is 00:25:39 what you were just talking about, Fee. She's asked, how long does it actually take to improve your credit score? Natalie, it could take a couple of weeks. It could take a year. There is no one size fits all outcome, and it's all about proving a good track record. So, if you're trying to go from like 800 to, you know, maybe 1100. That is going to be very different in time than if you've got a credit score of 12 and you need to go all the way up to 800. So, there are small things that you could tweak that have a big impact on your credit score. For example, if you got rid of a credit card or got rid of a debt, there are a few things that you could do that, you know, going to make small but dramatic changes when it comes to lending. But if you have got a whole heap
Starting point is 00:26:25 of defaults on your credit score and you've got a whole heap of debt and a whole heap of credit inquiries. Unfortunately, it's about consistency and then proving yourself and building your credit score back up. As I said before, there is not a company that can come in and fix your credit score. So please don't fall for that if that's the situation you're in. It's actually going to be about doing the work yourself, getting your budget together, understanding what that means, understanding what bills are coming in and making sure we're paying them on time and just proving over a period of time that we are a good person to lend to. Perfect. Well said. Oh, thank you. My last question for you today comes from Sam. So, she wants to know what you're meant to do
Starting point is 00:27:08 if something looks wrong on your credit score. So, she says that she downloaded her credit score from Wiser. Good decisions. Yeah, great decisions. But there were two of her personal debts or one of her personal debts rather was listed twice. Oh, okay. That is hard, but it's also fixable. So, there are a couple of things. If you have a poor credit score or an error on your credit score, it actually can completely affect your ability to get loans or get approved for credit that you're applying for. And you have every right to get errors fixed for free and you can arrange them yourself. So, as I said before, please don't rely on companies fixing these for you. Only the credit company and the company that lends you money is able to fix those things.
Starting point is 00:27:55 Don't go through a third party, please. But the error of something appearing twice is actually quite common, which is sad but true. And that could be an error on the credit reporting agency side. So, the credit reporting agency might have actually just wrongly reported your information or had it accidentally input twice. Sometimes you might see an error in your name or your date of birth or your address might need updating. For example, Sam's debt was listed twice as the same or the amount of debt that you owe is incorrect. So, to fix these types of errors, you need to contact your credit reporting agency. So, if that was Wiser, have a chat with them. If it was Equifax, have a chat with them and they might be able to fix it straight away or hold your hand to
Starting point is 00:28:38 get it fixed. But if the error is on the side of the credit provider, they might have just wrongly reported the information. Like I've heard stories where someone's had a zero added to the end of a loan before, which would have been terrifying to see, but it was an easy fix. We got it fixed up really quickly because it was incorrect and they just went back, validated information, said, yep, that was wrong. The reporting was incorrect. Very scary, but really important to stay on top of it. And if a credit provider has reported information wrongly, they actually will be able to fix it. So, to fix this, you can contact your credit provider and be like, hey, there's some wrong stuff on my credit report. Could you please have this removed or updated? And if the credit
Starting point is 00:29:23 provider agrees that it's wrong, they'll then talk to the credit reporting agency to remove it from your credit report and fix your credit score to make sure that it is appropriate and reflective of your actual credit history. And if you can't reach an agreement, like if you're talking to your credit provider and they're like, no, that's wrong. You definitely had that. I would reach out to the AFCA, which is the Australian Financial Complaints Authority, and make a complaint, which is free, and you will get an independent dispute resolution through that process. And on top of that, to add to this again, I'm sorry, if you are struggling to get something fixed or you don't fully understand it or it's super overwhelming, our friends at the National
Starting point is 00:30:04 debt helpline are absolute legends and we'll be on top of that for you amazing so moral of the story like don't stress you'll get it sorted one way or another yeah don't stress get it sorted but also be on top of it really early like i know if you're in your early 20s you're like victoria i have no inkling to talk about my credit history i get it but get in the process of understanding these things. It's not necessarily you having to do it right here and now. It's knowing that you have access to these things and knowing to check that because I promise you it is one of the most disheartening things to find that your credit score is letting you down. If you've just gone through the process of saving your first $50,000 for your home deposit and you can't wait and
Starting point is 00:30:48 you've found this house and you're going to a broker and you're like, broker, please help me. I've got to organize X, Y, and Z. And they go, hey, cool. Like your credit report came back and it's corked and no one's going to lend to you because of this. And you go, what? I've never had any type of credit. And you find out that it maybe wasn't you. So I'm not saying that this is super common, but as you guys know, on Money Diaries a week or so ago, we did have an episode where someone's identity was stolen. And thankfully she was on top of it because she knew her identity had been stolen because her handbag was stolen from the car. But sometimes, especially in online environments, you don't even know that your identity has been borrowed or stolen. So you
Starting point is 00:31:30 need to be super on top of it. And this is just one of those ways to make sure that you are safe and secure. Brilliant, V. I think that is the perfect place to leave today's show. But I guess to wrap in terms of improving our credit score, we had sort out your budget, stop before applying for more credit, take pause, really think about it. Seek help and guidance if you need it. Lower your credit limits and pay your bills on time. And of course, I feel like this was a really clear message in today's episode. Avoid those dodgy companies who say they'll improve your credit score in just a few days. It's not a thing. Not a thing. Oh my gosh, G, G, today's the last episode of the year or the last Wednesday episode of the year. See you later, my angel friends. Thanks for
Starting point is 00:32:15 hanging around see you in 2022 we love you oh my gosh have the best break or holiday or you know time working whatever it is enjoy the festive season but we'll see you next year and as always just before we head off we'd like to acknowledge and pay respect to australia's aboriginal and torres strait islander peoples they're the traditional custodians of the lands the waterways and the skies all across australia we thank you for sharing and for caring for the land on which we are able to learn. We pay respect to elders past and present and we share our friendship and our kindness. And remember everyone that the advice shared on She's on the Money is general in nature and does not consider your individual circumstances. She's on the Money exists purely
Starting point is 00:33:01 for educational purposes and should not be relied upon to make an investment or a financial decision. And we promise Victoria Devine is an authorised representative of Australia Pacific Funds Management, Proprietary Limited, ABN 34132463257, AFSL 339151. See you next year, guys. We had the same joke. Bye. Bye, guys.

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