She's On The Money - FRIDAY DRINKS: A Finfluencers Regulation Conversation!
Episode Date: March 24, 2022This week ASIC have announced that Finfluencers who do the wrong thing will face up to 5 years in jail or a million dollar fine, and we have A LOT TO SAY. We talk about the important and valuable land...scape in which responsible Finfluencers operate, the unsolid ground that this whole space now stands on and we attempt to clarify a few points!Here's a link to ASIC's information as discussed on the show: https://asic.gov.au/regulatory-resources/financial-services/giving-financial-product-advice/discussing-financial-products-and-services-online/The advice shared on She’s on The Money is general in nature and does not consider your individual circumstances. She’s on The Money exists purely for educational purposes and should not be relied upon to make an investment or financial decision. Victoria Devine is an Authorised Representative of Infocus Securities Australia Proprietary Limited ABN 47 097 797 049 AFSL - AFSL 236523.See omnystudio.com/listener for privacy information.
Transcript
Discussion (0)
Just before we get started, we'd like to acknowledge and pay respect to Australia's
Aboriginal and Torres Strait Islander peoples. They're the traditional custodians of the lands,
the waterways and the skies all across Australia. We thank you for sharing and for caring for the
land on which we are able to learn. We pay our respects to elders past and present and we share
our friendship and our kindness. She's on the money. She's on the money.
Hello and welcome to She's on the Money, the podcast for millennials who want financial
freedom. Welcome back to another one of our Friday drinks episodes where we get to celebrate
the money wins from our She's On The Money community. There are obviously so many great
money wins and some confessions shared each and every single week in our Facebook group.
And we spend a very big part of our week talking about you all and celebrating you in the office
without you being able to see. So it only seems fair that we make a pod to share it with the rest
of you. This week, as we are every week, we are celebrating you and this whole episode is for you.
Friday is about celebrating the community that surrounds us and having more positive and
constructive conversations around money. So let's jump straight into it. Jessica Ricci,
we have had a lot of good feedback this week about our money diary. What happened?
Well, it made me mad, firstly. Oh, I was like, hold up, hold up, hold up. She was lovely. Why
are you angry? Mad about the situation. Yes, no, she was a delight. But she's currently going
through a workers' comp claim because she was injured in the workplace due to something that
was not her fault at all. It was actually due to someone else not following procedure.
and her workplace doesn't really want to pay her.
They don't and they're trying to fire her
and they're trying to push her out
and it just seems so cooked that this is happening
and she's having to take legal action and, like, it's just so much.
She's literally had her back broken.
Yep, the poor thing.
She's going through so much stress.
She's having to pay these legal fees out of her own pocket,
not even knowing if she'll be able to recoup them
because if, you know, things don't go her way,
that's money that she's spent trying to get something
that I would argue she absolutely is deserving of. And unfortunately, it's not an uncommon story.
It happens to a lot of people. And I think that's why we got so much good feedback this week is
because it's not a unique experience, unfortunately, which is terrible to think of, particularly
because those high risk jobs where you're more prone to injury are really essential. Like we
couldn't function without those roles. And it's such a shame that those employees aren't being
prioritised and their safety doesn't seem to be of importance to these big companies.
And it breaks my heart to think that she's, you know, had this career that really worked for her.
Like she was telling us how she had this FIFO role where she'd fly in for a couple of weeks and then out.
So she got to spend heaps of time with her family and bringing up her kids.
And now that's not going to be the reality because she can't return to that type of work after this injury.
But Jess, she did say that this is arguably one of the darkest times in her entire life.
And that broke me.
Like I remember being like, I'm so like, I wish I could do more.
and we're obviously in the background making sure she's supported and we love her and we'll keep you
guys updated. I hope that this is a money story where we have a really beautiful update to share
with you all, but I think it's a money story worth sharing. But the benefit here, right? This is a
very selfish benefit. She went back to uni, she studied financial planning and she wants to be a
planner. So like there's more cool, strong female financial advisors that are going to join the
industry. And I'm so excited about that because she was so kind and so intelligent and so
We were compassionate and I was just like, oh, you're going to make a great advisor.
So, I mean, that's the benefit that I saw.
A thousand percent.
Really good story.
She got a scholarship as well.
But listen for all of the details because you don't think it's going to happen to you.
You don't think it's going to happen to someone you know.
And unfortunately, the stats tell us that it, in fact, potentially could.
And as an advisor, the worst part about this story is she just assumed she had income protection
and she didn't.
Thanks.
Oh, let's move away from that.
G King on tour.
are. Hello, ladies. Nice to see you both in the flesh. You're looking extra radiant today. I love
the yellow against your tan. It's very bright. Your vision. Your vision. Thanks, girl. I guess
we're talking about the Wednesday deep dive. Yeah, we had a good deep dive. Well, I wasn't on it. It
was Glenny James, I believe. Yeah, that's why it was so good. I haven't listened to it. Whoops,
rude. Not because you weren't there, because it was Glen and we love him. So Glen and I sat down
and we had a big chat about all the things that we thought were important. Does get a little bit
ranty, does get a little bit fun, does at some point get a little bit spicy, but that is okay.
And that is a Glen James podcast. And I'm really grateful to have like finance friends, but also
podcast friends where we can jump on and vibe because we weren't able to record an ep together,
George. So Glen pulled one out of the hat for us. What a legend. What did you talk about?
Everything and nothing. We did a whole heap of listener questions and just like ranting about
mainly buy now, pay later. For anyone who doesn't know, Glen is of course from My Millennial Money.
So Glenn is the host of My Millennial Money. He's an ex-financial advisor and all-round legend.
I hope he's this complimentary about me on his podcast. We're just setting the
expectation up there. But do you know, Georgia King, who else is a legend?
The She's On The Money community, which is why we're here today.
And you're going to share their money wins with us this week. What have you brought in?
Some corkers as per, when are they not corkers? Let's be real.
They're always really good.
Absolutely. Our first win of the day, ladies, is from Sarah. Money win. I was running low on my
everyday foundation and needed to buy a replacement. Then I saw that the brand I used was
part of the Afterpay day sales, but I didn't want to have anything to do with supporting an Afterpay
collaboration if I could help it. So I did a little research. What a queen. I love her. I'll
buy a foundation for her. One of our own extra money win. Peace, shout. So I did a little extra
research and found an influencer code that got me the same 20% off. Oh my God, what a legend.
She's like, I'm not having this. All right. The next win here comes from Jenny. Money win. I was
offered a promotion at work, but was incredibly nervous to have the salary conversation. To my
surprise, I was offered a salary bump without even asking, but because I had already hyped
myself up and had been practicing, I decided to ask if there was any wiggle room for a higher
number anyway. And to my surprise, they agreed. Oh my God, what? It's true what they say. The
worst that can happen when you ask for a salary increase is that they say no. Don't ask, don't
get cheeky. Precisely. Good on her though. I love that. Would you guys do that? If they offered you
an increase, would you ask for a little bit more? It's a bit cheeky. I would. I've got a lot of
audacity though. Yeah. Depends on if they like, if they've already asked your expectations. Like
if I set my expectations and they met them, I probably wouldn't. But if they hadn't had that
conversation, which like now having worked here, I'm more, if they ask me, I've set all of you up
for failure. Sorry for anyone who ever interviewed me. That you're screwed. Like they are in a lot
of trouble. I mean, it's probably a good sign that Jess didn't ask for more money when I gave
her a pay rise last year. Should have bargained her up. We can take this offline. What else you
got, G? Moving on, our next one is from Amanda. Not sure if this is something I should be proud
of or ashamed of. I signed up for binge and watched the whole of the Euphoria series before
the end of the trial period and cancelled my subscription before being billed. Very stoked
with that money win. I think she's a genius, but do you know what else she needs to do? She needs
to get another email, sign up for another free trial period and watch that below deck show that
I'm obsessed with. It's trash. George, you like it too though. I know, it's really opened my eyes
up to the world of superyachts. That's my financial dream. I can't say I have much to do with the world
of superyachts personally. When I buy the one you can come for sale. Have you ever been on a superyacht?
Do I look like I've ever been on a superyacht? You look like somebody would want to take you
on their superyacht. Sugar daddy, where you at? What is the next win, Georgie? The next one is
from Di. Money win. After listening to She's on the Money, I was inspired and felt confident
enough to ring my bank and ask for a better rate on our home loan. Yes. We then visited a mortgage
broker who found us a much better deal. By his calculations, we will be saving about $2,000 a
year. A year? And now that I see how easy it is to ask and check for better rates, we will definitely
be doing this more in the future. I love this. On your dime. Take note, everybody listening. It is
easier than you think it is. There's a template on our website. Go download it. It's free. Easy
peasy. The next win is from Brooke. I scored $1,000 worth of accommodation at a five-star
hotel for $200. What? Absolute win. Little medal emoji. That's so expensive. Oh my gosh. Sometimes
when I'm feeling really bougie, I go on the internet and look how much it would be to stay
in an overwater bungalow in Bora Bora. Oh my God, the dream. No, I can't do it. Can't do it.
Especially $4,000 a day. It's like I can choose to eat for the rest of my life or I can pay for
that bundle. Yes, we're going on holiday. The next thing, guys, comes from Caitlin.
Money loss. I cut a tendon in my hand. So I had emergency surgery today, which means eight weeks
off work. Oh, no. That's sad, obviously. Hope you're okay. Hope you're okay, Caitlin. That
sounds painful and horrible. But the money win, the positive side, we're all about glass half
full here at She's On The Money. I'm not allowed to drive, so I won't be paying for fuel for the
next eight weeks like us suckers. Kind of helpful. With petrol prices the way they are. Exactly.
That is huge.
A good time to cut your hands open.
Nobody wants to pay for fuel for the next eight weeks.
No.
I drove past my local servo on the way here.
Servo is such an Australian word.
Tell us.
Tell us this is an Australian podcast without telling us.
You want to go to the servo?
Do you want me to pick you up a bevvy?
And it was like $2.20 for petrol.
$2.25 on the highway right now.
I threw up in my mouth a little bit as I drove past.
It makes me sick.
Knowing I was going to stop there on the way home.
Oh, no.
Oh, no, I have to stop too.
I just realised I got the ding line.
Yes, I'm sucked in.
Did you guys see the meme in the group last week?
And it was inventing Anna's Anna Delphi.
I've saved it to put on the Instagram.
Yes.
I wired you the money.
I will wire you the money tomorrow.
Don't you know who my dad is?
Why are you so poor?
Why are you both so good at that?
I don't have time for you.
I don't have time for your bullshit.
And the Delphi Foundation.
Oh, my God.
All right, should we move on?
We really need to move on.
I feel like we've lost it.
All right, the final win of the day, guys.
This one is super uplifting.
It is from Ness.
Money win.
After six years, two months and 14 days,
I have finally paid off every cent of the $120,000 credit debt
that my abuser left me with.
I am done.
And I am now officially and completely debt-free.
And, oh, my God, does it feel good.
Oh, that gives me goosebumps.
Oh, my God, honey, that's so special.
Celebrate yourself, queen.
That's incredible.
And I'm really sorry that that happened to you.
That is the worst.
So trash.
But if you can pull yourself out of that, you can pretty damn well be able to pull yourself out of anything.
We can do anything.
Oh, my gosh, George, that was such a good way to end that.
Yeah.
Ugh.
Now we get to go to a break.
And when we return, we're going to be talking about how ASIC now want financial influencers
to have financial services licences.
Don't go anywhere.
Gals, I got a little spicy topic for us this week.
Oh, I know what this is.
I have been ranting about it all week.
You know, we like...
I have not been publicising this.
Well, you know, we like to get a little loose on a Friday.
But ASIC, who for anyone who doesn't know, is the regulator of the financial services
industry here in Australia, recently released a very comprehensive outline of what they do
and do not approve of within the Finfluencer space. So Finfluencer, again, for anyone not
following, financial influencer. Up until this point, there hasn't been a lot of clarity around
what these people can and cannot do. She's on the money. As you guys know, we play by a certain set
of rules because Victoria is a licensed advisor. And that means that we have to be very careful
because advisors are regulated very heavily as they should be. As they should be, but also we
then overlay on top of that a set of ethics that I think we hold as a team, right? We just want to
do the right thing by our community and she's on the money is always about the community,
not about the bottom line profits. And obviously that's quite bias coming from me and you don't
have to believe that, but hopefully through all of the actions we've shown you, we don't
prioritize. Bottom line, we always prioritize the community. A thousand percent, but a lot of people
in the finance space, and it is a really growing space, which we love to see because we want more
people talking about money and making it accessible. The problem is a lot of the time these
people aren't regulated. They can say whatever they want and there is no way for you as a consumer to
know whether it's accurate, whether it's good. There's just, there's no way of knowing, right?
You've got to take a punt, do your research, hope for the best. And it's wild. So ASIC is the
Australian Securities and Investment Commission. So they are the guys that make sure that I,
as a financial advisor, am doing the right thing. And they also are kind of like the corporate
watchdog over all of the financial services industry and anything that's going on with
money. So like, you know, when crypto started becoming a thing, they were doing heaps of
research into that to make sure that the community is safe and the community is looked after. Like
their job is to make sure that the consumer is in the right position. A thousand percent. And
their new guidelines are warning people that if they do the wrong thing, they could get slapped
with five years in prison or a million dollar fine. And Victoria, I just know that you're going
to have opinions. George, you're the same. We love to talk about this stuff. And I think it's
really interesting because it's not going to impact us as a business. No, it's not going to
change a thing that we do. And how good is that? We're like, not one thing changes about our
business. I've actually been contacted by a few media outlets this week asking for my opinion on
it. And I've said, no, thank you. Just because like, I think that Finfluences have their place.
I think that there is a lot of value that they bring because up until now, finance has been such
an overwhelming topic of conversation, right? Like we, we feel uncomfortable with it. Yes,
I'm a financial advisor and hopefully I'm like one of the hip, cool ones that you guys listen to.
But this Finfluences space from my perspective is really filling the void between the unknown
and financial services. Like it's like there's never been this gray area where we can have
conversations. And there are some really beautiful people that I would categorize as influencers who
I think are doing a really good job. Like Emma from The Broke Generation is gorgeous and so
ethical and does the right thing always and really knows her lane. She talks about budget and cash
flow and money values, but you hardly ever see her talking about shares and investments because
that's not her power spot. Like that's not where she's thriving. And I really respect seeing
financial influencers kind of staying within the bounds of their knowledge and staying within the
bounds of what is fair and reasonable for the community. But over the last 12 months, I've just
seen it get murkier and murkier with influencers promoting different products, saying this is how
I invest, this is how you should invest. And at the end of the day, an influencer is somebody who
carries significant weight such that if you saw their content, you are probably going to be
influenced by their opinion. And when you get to that position, I believe that there's a lot of
responsibility. There's a lot of responsibility to make sure that your community is safe and cared
for and looked after. And how do you do that if one, you don't actually have a deep understanding
of the products you're promoting, but two, you are being paid a commission for every single person
who converts. So you are being individually financially motivated by the volume of people
that sign up. And Jess, you and I were talking about this before and we said we need to cover
this referral idea in this segment when we talk about it because as much as she's on the money
as a business, yes, we generate a profit. If you ever, ever, ever hear an advertiser on our podcast,
they have paid our advertising fee. It is a flat fee that they pay to be on our podcast
and it has nothing to do with the conversion of people onto their platforms. If you ever see a
discount code or the, you know, the Sharesies SOTM code, we make nothing from that except for
bringing value to our community. You guys went wild when we gave you the $10 UpBank code. And
the reason our $10 UpBank code was $10 instead of the usual five is because we said to UpBank,
please don't give us the referral. Doesn't feel right. How about whenever someone from our
community signs up, you just give them double, give them both. So I think it's really important
for you guys to understand where she's on the money stands on this issue, because as much as
we agree that there needs to be more regulation, I think that this is probably going to scare a lot
of people away from creating really necessary finance content. Yeah, to put it, I guess,
into layman's terms, for anyone who doesn't work in the marketing space, because we don't expect
you to know things that aren't your area of expertise, who would? And this is a question
that we do get from time to time. And it's fair. You guys can ask us anything. We're an open book.
We absolutely are. And I guess the way that I would say to think about it is referrals you're
paying per person, as you said, V, per conversion. It's like if I send one person, I get $10. If I
send two people, I get $20. So people are incentivized to send as many people as possible
to that platform. And to post more regularly and to look more into that platform than maybe they
are because there's obviously financial remuneration. Whereas the advertising fee that
you're talking about, as you said, it's a flat rate. It doesn't change. And I would say to people
listening, think of that as like a radio advertisement or a TV advertisement where
they're paying for that slot. Yeah. They're paying for that position on, you know, that platform and
whether one person goes across or 10,000 people go across, it actually doesn't make a difference.
So that's just how I would kind of break it down if you're not as familiar with those kinds of
things. And it's important to understand. And the other thing I want people to know,
and I guess this isn't necessarily important when it comes to the topic at hand, but Jess,
you run our partnerships and you talk to our clients all the time. And I think we have really
good relationships with our clients. Like I adore the team at Shopback. Like I cannot tell you how
highly I speak of the team at Sharesies and everybody else we talk to. They literally become
like friends. But that doesn't mean that everybody who knocks on our door just gets an advertising
slot. So Jess, the reason I'm bringing up your role is you literally end up saying no to far
more than we say yes to. And we would much prefer to have less relationships, but some really good
solid ones with companies that we know you know and love compared to consistently promoting a
new product each and every single week that might not make sense for you and doesn't potentially put
you in the best possible position that you could be in. So yes, they are buying advertising. That's
the thing that pays Jess's salary. It pays George's salary. It makes sure that our producer can put a
roof over her head. Like those things are really important. And the importance of us being paid for
the work we do means we can continue to create free content that benefits the community.
Can I ask guys, what do you make of the penalty? So five years imprisonment or a $1 million fine,
that's hefty it's hefty I'm not surprised by it like it sounds like a lot of money and I know that
you know before I was like a million like that's already applicable to me like those things are
part of my responsibility as a financial advisor it's why I'm so specific about the difference
between personal and general advice it's why whenever you guys have slipped into my dms and
said hey V I just have a quick question I'm changing super funds like which one do you like
I can't answer that. It's not only unethical, but it's not the right thing to do. I could quite
literally end up in jail for that. And financial advisors have ended up in jail for that. It's not
just this empty threat where they're like, oh, if you get caught, people get caught, they go to jail,
they do their time and they come back out. And it's terrifying. I would also assume that there
is a sliding scale of, you know, depending on the severity of your offense. Not just you do one
wrong post. Yeah, there would probably be some level of transition where they go. People are
going to have to use their new footing. Anyone who's big in the financial space, my personal
opinion is get some legal advice if you're not sure. Obviously, we have a team that we work with
that we always use to make sure that we're above board. And if you're an influencer listening to
this and you want a hand negotiating this, please just pick up the phone, text me. I will sit down
with you. I want this industry to be safe. I want it to be secure. Like she's on the money as much
as we're licensed we don't think we're better than anybody else like we are one team all working
towards better levels of financial literacy and if you're part of that journey like you're on our
team so reach out and have a conversation with us and we'll just point you in the right direction
I can't give you advice I can't help in any way but I do have the right connections well you guys
know that I'm not down with the instagrams that much are they like specific people or
influences that they're targeting look they haven't called that out I'm super pervy so I
would love to know that information, but I very much doubt they'll ever make that information
publicly available. But from what I understand, there are actually some Finfluencers that are
under very close watch from ASIC because they've disclosed online that they're making even five or
even six-figure salaries from promotional deals that are with licensed brokerages or with licensed
financial advice firms like share market and foreign exchange brokers and even investing
platforms or fees that their subscribers are paying to follow them. This is to me a bit wild
because I have looked at it and like, wow, like a subscription model. That seems crazy. You're not
even an advisor. So I think it would be interesting to see how this falls out. But from my perspective,
this is a very good step in the right direction. As much as I'm saying, look, I think that there's
a really good place for them. I also think that the community needs to be looked after and there
needs to be regulation in this space and we need to be talking about it more because at the end of
the day they're giving you advice on your financial life and that could make or break your future
like if you got the wrong advice and just joined up to a platform because you're like oh well
this particular influencer was promoting it so it must be good I trust their opinion and then a few
years from now you realize that wasn't the right decision like you've missed out on a whole heap
of compound interest you've missed out on making the right decisions early like it's just there's
such a cost involved. It's not like influencers promoting skincare where you buy a cleanser and
you're like, yeah, I don't like the smell. Like it's you and your financial future and you're
investing for the future. And there's such significant ramifications if it's not done
properly. It's like unqualified people on the socials talking about how to get slim and like
all of that. Yeah. And it's like, leave that to the professionals, guys. Exactly. And it ends
up being quite toxic and I feel like the community after seeing this is going to be a little bit more
apprehensive, as they should be, because they haven't really been exposed to the fact that
maybe these guys don't know what they're talking about. I personally am really interested to see,
because obviously we're all in the finance space, we all see other people, we have a lot of friends.
I'm really interested to see, there are certain platforms that you see being recommended really
regularly. And I personally know that this is because these platforms have particularly high
referral fees. And it's why we haven't worked with them. Yeah, they've knocked on our door
and we've said no. They only want to work with us on a referral basis. And no matter what the
referral fee is, we've always said, no, thank you. Yeah. So I'm a little bit just nosy and want to
see how many people are going to stop recommending certain services. It's going to come to a grinding
hold. They're not getting paid for it. Now that they're not getting a tip back. Correct. I think
that's really interesting. It's something I would encourage people to watch out for and see, you
know, if you've been thinking about certain platforms, if you notice them slowly dissipating
over the coming months, that may be why. And it's just something to factor into your consideration
and it's why we always say, even with us, do your own research. Just because someone tells you the
benefits of a product doesn't mean that it's right for you. And I'm personally really stoked to see
this space becoming more tightly regulated because I truly think that it needs to be.
Agreed. Agreed. I just, I feel so passionate about it. And as I said before, you know,
I'm sure not that many influencers listen to our podcast, or maybe you do. I'd be so interested.
But if you want to reach out, please do. Like, I'm all support. I'm all ears. I just don't think
that, you know, as a small time content creator, I think you never intended to give the wrong
advice, not that you are, but you never intended to do harm. And I think it's a really important
conversation to be having if there is the potential of harm. Let's make sure that that's
not a thing. And I mean, we're better together, right? We always say on the podcast, a rising
tide lifts all ships, like it's going to make she's on the money better. Even though we're
already regulated, even though I'm already a financial advisor with a license, I just think
that, you know, there's more pressure on us to make sure a thousand trillion percent that you
guys are always in the best possible position. And if you are a person who might be impacted by
this, we'll have a link in the show notes to the ASIC fact sheet where you can go and read it
straight from the horse's mouth. Food for thought, ladies. Very interesting chat there. As you guys
both said, though, we're always here to support anyone impacted by this. We'll link that article
in the show notes or that website. Of course we will. But for now, let's do a little disclaimer
because we're legitimate. Am I right? This feels a bit weird. The advice shared on She's On The
money is general in nature and does not consider your individual circumstances. She's on the money
exists purely for educational purposes and should not be relied upon to make an investment or a
financial decision. And we promise Victoria Devine is an authorized representative of InFocus
Securities Australia, Proprietary Limited, ABN 47097797049, AFSL 236523. See you next week.
See you next week because it's Friday.
Happy weekend, friends.
Bye.
Bye.
