Social Work Spotlight - Episode 110: Su

Episode Date: May 24, 2024

In this episode I speak with Su, a care manager at The CareSide, assisting and manage clients in accessing support through their home care packages. Originally from Shanghai, Su spent three years as a corporate banker before moving to Adelaide to complete her Master's degree at Flinders University in 2019, chasing her desire to make a meaningful difference in people's lives through social work.Links to resources mentioned in this week’s episode:The CareSide - https://www.thecareside.com.au/The Myers-Briggs Type Indicator - https://au.themyersbriggs.com/themyersbriggs-all-about-the-mbti-assessment.aspxMy Aged Care - https://www.myagedcare.gov.au/This episode's transcript can be viewed here: https://docs.google.com/document/d/1CTrdY18zbBAKC2Dq9fmOSNWVfzhiUQq93mDO198OP4s/edit?usp=sharingThanks to Kevin Macleod of incompetech.com for our theme music.

I begin today by acknowledging the Gadigal people of the Eura Nation, traditional custodians of the land on which I record this podcast, and pay my respects to their elders past and present. I extend that respect to Aboriginal and Torres Strait Islander people listening today. Aboriginal and Torres Strait Islander peoples have an intrinsic connection to this land and have cared for country for over 60,000 years, with their way of life having been devastated by colonisation. Hi and welcome to Social Work Spotlight where I showcase different areas of the profession each episode.

I'm your host, Yasmin Lupus, and today's guest is Sue, a care manager at the care site, assisting and managing clients in accessing support through their home care packages. Originally from Shanghai, Sue spent three years as a corporate banker before moving to Adelaide with her partner of 11 years to complete her master's degree at Flinders University in 2019, chasing her desire to make a meaningful difference in people's lives. through social work. Adelaide has become their new home where they enjoy both the professional opportunities and the vibrant lifestyle that the city offers. Thank you Sue for meeting with me today. Very much looking forward to chatting with you about your experience in social work so far. Yeah, hello, yes, me nice to see you and hello everyone. I'm Sue the care manager from the care side and thank you so much for inviting me to be part of this podcast. Yeah. It's my pleasure. I'd love to know firstly when you got started as a social

worker and what brought you to the profession. So actually I didn't choose social worker as my first career at the beginning. So after my graduation from uni in China, I started to work as a co-operate banker in Shanghai. I've been working for three years and it is job, staff with juggling insane working hours, endless travel and the stress level through the road. So I realized it was a missing piece because I think I need to change my life. So that's the reason why I choose my career and applied a master degree at Flindus University. Yeah, just to start everything from the beginning in Australia. Yeah. Okay. Had you been more, working in Australia in corporate banking as well or you just completely new country, new degree?

So I think it's totally like the two different words for me when I'm looking back to my life in China. So it is totally different like different working pace. I usually start from 8 o'clock in the morning and finish at 8 or 9 o'clock in the evening. I have no time to make my friends or I live alone in the renting house because the bank is so far away from my home. That takes two to three hours for the traveling. So I have to rent a small unit near the bank. Yes. It was really stressful back at then.

I don't know if you have heard like an MBTI test because it is really a popular test in Asia culture. So according to that test, I am an I-N-N-N-A-N-H. FJ, which says I am introvert person. So the social connections that is all for the profit focus really makes me emotional drained and exhausted. So that's basically how I can remember the life working as a corporate banker. Yeah. Okay. So I think actually now that you mentioned that that's the Myers-Briggs personality test. Yeah. I think you're referring to. Yes. That's. That's an MBTI test.

I don't know much about that, but yeah, in the Asian culture, at this stage, it's extremely popular on the internet. Okay. And did you have any awareness of what social work was before you dove into it? How did you land on this as the profession? Because I have joined a community group when I was still in a uni. It is about gender equality. and the LGBI populations. And that's the first impression I got about the social work.

And there's not much knowledge back at then, because there's not many social workers that I know around me in China or around my friends. Yeah. I chose this because I chose social worker as my master degree. It's just because when I doing the cooperating, banker. I found it is more fulfillment and more happy for me if I really did help the clients to solve their needs. And I think it's more like the way I help people really inspire me that maybe a social worker role suits me better. Yeah. And why Australia rather than any other

country in the world? It's the like personal choice. I made that decision with my partner. So we both move into Australia. Yeah. It's a lot. It's a lot to leave your work, your comfort zone, your family, the people that you know, and to come to a completely new country, start from scratch. It's great that you had your partner with you throughout that time. But yeah, did you have difficulty adjusting to life in Australia initially?

I think everything's fine because I do have my partner being with me all the time. and the hardest time is during the COVID period. And I've just after to graduate from the social work and trying to find a job. And that was, yeah, the hardest time for us. It's really not easy. I can imagine, yeah. And while you were studying, what were your placement?

So what experience did you have before graduating? Yeah, I had two placements in different settings. One is in a school, that is an online school, so I don't technically need to have face-to-face with students. And the other one is in a residential facility. So after these two placements, I found I've got more my passion for working with older people in the aged care field. So that's the reason why I chose just to start to look jobs in the age care field. field. What was it about working in residential care that you think made it a good placement? When I had a placement in that age care facility, I shadow with one of the lifestyle coordinator

organizing different activities for the residents in the facility and talk with them, give them emotional support, whether it is one-on-one or group chat. And I feel really relaxed. really confident in doing that. Because at the beginning, I thought the language barrier would be the biggest issue because I am not that confident communicating in English with people, not mentioned old people, with people in Australia, and also the cultural barrier as well, because I'm not familiar with Australian cultural background.

But after I had a placement in that restaurant, facility, I found out that is not the issue. Yeah, as long as, yeah, I really listen to them and I really interact with them with respects and with my sincere heart, to be honest. Yeah, that is really a big issue for me. Yeah. And what a great experience for you as a beginning social work in just building relationship because that's so foundational in any social work. So, building those relationships, building trust, showing someone that you genuinely care about them goes a long way, I think. Yes, yes, I totally, yeah, I totally agree with you. The building relationship is the hardest part, but it's also the foundation part. Sometimes it is hard to build

the relationship with clients, but sometimes you feel it's just like so natural to get the trusted deep relationship with the clients. Yeah. Were there ever clients that spoke Mandarin as well? Could you use some of that language and cultural background? Yeah. So after I get into this area, I found the language and cultural barrier is not a big issue. And instead, I found my unique language and Chinese background can support me better to have a communication with clients has a similar background. And so that then influenced, I guess, what you wanted to do once you left university.

Yeah. So where did you step to from there? Yes, yes. So after I graduated, I started to search the job like the carer or the support worker in the aged care facility or in the communicate setting but in the age care field. Yeah. And you said it took you a little bit of time just because of COVID. Yes, yes. So I start to do the support worker in the care side.

So actually, basically, it is my first job. Yeah. And what does that involve? What does that role look like for you? It is really the perfect job for me to be the support worker and provide the services for the old people. Yeah, in the community setting, I think it's really, because it's flexible in time. And I can manage my own availability.

for the clients and it's normally two hours for each shift. So it is not that hard for me. And I really enjoy the companionship with the clients, provide emotional support to them. And also, domestic cleaning and personal care is also I enjoy to do with for the clients. Yeah. And is that mostly in their homes or is there a residential setting as well? We only provide services to the clients at home. Yeah. So it will be in clients' home and be with their families. Yeah.

What's then your responsibility, given that you get to know that person so well, let's say that you start to notice, you identify that that person's struggling with something, they need more hours, or even that they have to do something quite as drastic as go into residential care. How do you approach that with the person? people and their families and your employers. So at the beginning, I will just have to look through

their care plan at first to have a rough idea of what that client's needs and what kind of services might be suitable for the clients. So at the beginning, I will just do according to the care plan and according to clients' request. And when I build up the relationship with the clients, because we normally stick the carers with the clients so we can have a good relationship and provide the services with better understanding. So after we build up the relationship with clients, I would have a discussion with our care manager

because the care manager will always get the regular care shop with staff to see, yeah, what clients, what need, what needs to be changed in their care plan. Yeah, that's basically how I did when I was a Kira. And do you have another social worker that you can work with that provides supervision when things are really difficult for you? So the Kare manager is the primary contact when I have any issues. And I have to say the care manager for me is really fantastic.

And I can always get support and get the solution. or appropriate approach if I got in loss. Yeah. So like one time I think the client is not behave quite appropriate to me. So I just mentioned that slightly to my care manager and think to her and she dealt it as a serious problem. So yeah. And tell me don't get to stress about that at all. Yeah.

Because I really need that kind of support. It's not as though you've got other people around to fall back on. You're the only person in that environment at that time. And have you ever been worried about that? To be honest, I haven't been worried about that. Because all the clients, we require the care manager to get in touch with them face to face to do the initial assessment. And we were always, when I was a caregiver, told by our care manager.

So just let them know if you're not feeling. safe and it's it will be fine if you are feeling not safe and yeah leave the client's house yeah so we're taking it really seriously yeah yeah it sounds like you've moved into more of that care manager role now is that right yes yes so thanks to that care manager so i start to do my role as a care managers since not last year. I think it's more than the year, yes. But I am still new to this role compared to other care managers, but I think, yes, to be the caregiver as a start makes me better understand that the carer clients and care managers' interactions is really important. And I also can feel that. Giving the support that staff needs is extremely.

importantly important as well. Yeah. Yeah. It sounds like there's a really interesting mix of face to face with the clients and also back-end support for your team. So you'd get to do the assessments, the initial meet and greet with the client and their family and see if they're a good fit, see if there are any issues that your team needs to be aware of. And then because you've done that initial meeting, you know when the support workers are coming to you, when the carers are coming back and raising any issues or providing feedback, you know that person already, you know, you understand their context. So I really like that sort of wrap around support or the model that you have. Yes, yes. And I have to be honest, it is really working well. As long as we know the

clients, know the staff, know what clients name so we can find suitable care for the clients and the clients will be happy for the services we provide it. Mm-hmm. What's the hardest thing, though, about the work you're doing? What do you find you struggle with? The hardest part, I don't know, because every day is different. So you have to deal with a lot of emergency tasks every day that you cannot think of before that day. Yes. And as you know, every requirement from the clients are urgent for them as well. Yeah. Of course. Yes. So my challenge is to get back to them in a short time because there's a lot of clients I need to take care of.

Yeah. So there must be a big element of setting expectations and being able to say this is what we can do within the time. Yeah, it's more like the time management that I need to deal with. Have there been any scenarios where, because it's so common in social work to have. And sometimes you don't expect. it to happen. It can come at the most unexpected time, but something really affects you

when you take it home and you think about it even when you're off the clock. Have there been any scenarios that you can think of where something's really affected you that way? Or you haven't been able to leave it behind? Yes, I can't give you the detailed example, but I do have that feeling because I know exactly the answer to that client's request, but I just haven't got time to reply them in time. So I will bring that mind to that mind. back home and thinking about that and being anxious, why I don't have time to reply them in that day. And I'm just imagined how anxious the clients will get into and bring extra pressure on me. So that sometimes I were feeling in that way.

I am not feeling well and being anxious about that. But actually, what I can do is that I can tell myself, I know the answer. All I need to do is just to reply to the clients. Yeah, but still getting anxious about that. I just can't help myself thinking about that, yes. I think that's fair, and I think that just speaks to your compassion of you want to be able to do the best thing by the client, even if it means that you get anxious or that you worry about it.

Yes, I think that's fair. And also, as you know, we work under the home care package guidelines, So we cannot meet all the requests from the clients. So it is really hard to explain why we need to decline that request, why that funding cannot be paid for the services or that equipment. Because I know exactly the reason why it is rejected, but finding different ways to explain to clients is really challenging. Yeah.

Is it your responsibility if something, let's say they've got a smaller home care package, a level one, and you think that they could be upgraded to more hours. Is it your responsibility to refer to the assessors? Yes. Yes. It is my responsibility to review or request a review for high level for the clients. Yes. Yes.

So I am really happy to do that. But what struck me is, as you know, it is an. the exhausted system and clients, even in an emergency situation, what needs longer time waiting for that to be activated, yes. Yeah, because even if you've had the assessment, it might take a while until the agency has capacity. Yes, yes. Even it's been approved and still needs time to be able to use that level of the package.

So that waiting period, we can't do anything. and my age care won't tell us the exact time when it will be affected because they don't know, neither. But clients, yeah, I think we know everything about that. So we have to explain everything impatient to the clients, yeah. Yeah. For people who aren't as familiar with how the home care packages work, and for me even it's been a good six, seven years since I've worked in that space, would you mind explaining for people what people might be able to access under the different levels of support?

So there are four levels for the home care package. So level one would just make the basic needs. For example, people would like have the regular cleaning or the gardening. That's just to make the basic needs for the clients. And as the level goes up, clients would like need more care services. For example, for the personal care, for the transport, for the campaigning care, the more complexity needs that clients may have, or clients may need home modifications or may need equipment or may need other house like physiognitory, so the high-level clients have,

and the more complex needs they will need to be supported at home. Yeah. And what's the most number of hours that someone can access under, say, a level four package? Or does it not work on hours? Is it really just the complexity? So it is really very. So normally on a level for package, clients would need assistance for more time for the personal care, like the shower assistance, the toilet assistance,

and they would need a carer to do the shopping and to do the transport to the appointments for them. They would need more home modifications, like to install the grab rules and ramps at home. Or they may need equipment like the worker wheelchair, and they need more support from like the VEO, occupational therapist and podiatry. Yeah, something like that. It is more complex needs. Just to support them, live safely at home.

Yeah, it's all based and starts from live safely at home. And I imagine then you'd have to have a good understanding of the different services that are available locally. If someone starts a new package and they need just very basic cleaning or gardening, you'd have some sort of regulation or system to find a local provider. And then on the high end of things, if you need someone who specializes in spinal physiotherapy, there needs to be a sort of good diet.

database or a network that you keep of people that you can refer to. Yes, we do have a fabulous referral team. So once we acknowledge that clients do need have other needs for other services, we would put the referral request to our referral team because I based in South Australia, but I do have clients in Western Australia, in Victoria, in New South Wales or even in Queensland, so I rely on referral team, yeah, to do that for us. Yeah, we got a really great team to do that. Does that mean you get to travel to do those initial assessments, or do you just assess people in South Australia and then someone else might be responsible for their package? We got a powerful

system, so it is designed by our company. We use that to communicate and to collaborate with different departments to work together. Yes. So I don't have to travel to other states. That's a shame. So basically it starts on the internet. So to be honest, I haven't seen other colleagues in other states. Maybe there's scope for that.

Maybe you need a conference or something where you can collaborate that. We do have the conference online regularly. Nice. But yeah, I'm really forward to see them face to face. Yeah, of course. What do you enjoy most about the work you're doing? What makes it great? So like what I mentioned,

so I really enjoy the fulfillment of I can really help the people. Yeah, that's the best part for doing this job because actually can arrange and put the services clients needs into place for them and support them to live at home. Yeah, if it's hard to navigate, but it's really happy and thrilled clients would receive the services that they really need. And given that you've had a little bit of experience with school social work and other than that, it's pretty much being aged care and supporting people at home.

Is there any other type of social work that has seemed interesting to you that you might like to explore in the future? That's what I've been thinking about. Because actually I didn't really did a social work job at a stage. So I'm thinking, yeah, in what area I want to get further, explore more options for me. So that's what I've been thinking about. Is there anything on your short list that is particularly interesting at the moment? You enjoy what you're doing, obviously.

Yes, I really enjoy this job. And I think the best part is that with that social work background, I am really fully aware that how to listen to the clients carefully and with respect and how to provide proper services to them. Especially for people who could very easily fall through the gaps if they didn't have someone with quite the level of awareness that you have. Yes. So at this stage, I can feel that's.

the home care package will be more focusing on the physical care, because they have more specific guidelines about how to provide physical care for the clients. So based on my role, I am able to think, yes, by providing the physical care, what will be achieved to improve clients' mental well-being. Yeah. So it's just that very foundational stuff so that they're less worried about everything. else. Yes. Like for example, if the carers provide personal care or the shower assistance regularly for the clients and clients would be more confident when socializing with their friends

and they would be more happy to going out with the carers help. Yes, that's what I really focus on and cannot do that. And I know that there are, every now and then, there are of the age care system, whether it's around the assessment process or around funding that's available, is there any chatter or do you get to hear about things that are coming up or changes that are potentially happening in the background that might affect what you do? So I would be really happy but more support can be provided under the home care package for the social and the mental well-being. So at this time, home care package can provide and can support clients to have the social activities. But if clients is looking for like the social work support, then, yeah,

the home care package can hardly get cover for that. So I normally associate with social worker in hospital for the clients. Yeah, not through the home care package. How is it chatting with other social workers. I think, yeah, I think they've gotten more stressful than I am having now. Yes, as you can imagine, working in a hospital is never the easy job for the social worker. But I would be more happy to see if more services can be conducted in a community setting, yeah, and through the home care package as well. Yeah. Because especially if the person is limited in their ability to get out. Yes. Yes, they've got a package that can provide them with some support, but their social interactions are restricted to the time that they have the care work. Yes, and imagine the clients

without any family support. Yeah, that will be the concerning part. But we do have the My Age Care Advocate that can assist old people, yeah, to get more services or to get more advocacy in that setting. Yeah, that's a good part. Yeah. Do you get an opportunity much to speak with clients or families that do come to you because they've got that language background and it just makes it easier for them to be understood? Yes. We will ask all of care managers if they spoke another language. So, yes, we do have the clients with diversity backgrounds.

So when it comes to like the Asian background, they will come to me. and they will feel really happy that I can speak Mandarin with them. Yes, they said it's more easier for them to communicate with service providers as it is a complex system for them to understand and for them to manage. Yeah, and I'm guessing you try to pair them with Mandarin-speaking care workers as well, if that's what the language preference is, but obviously it's not always possible, especially if you've got a high-level package that has a lot of hours and that person is split over different programs.

So you just do the best you can, but it's great that that support is available. Yes, yes. We do try to find the carers who can speak the language that clients would prefer or clients would feel comfortable with, not only for the mandatory, but for other languages as well. So that is our first option if the carers can, yeah, make that criteria. And especially because some of the times,

tasks might be to actually help the person with meal preparation. So if they've got someone who's making food that they're familiar with, that would be ideal. Yes, exactly. That's, yeah, so some clients would request the carers can do that specific cuisine or something like that, or have the social activities related to the Pacific cultural background. Yes, exactly. Yeah, it's tough, but it's not impossible. I've got a gentleman that I support with a spinal cordial injury and he's in a supported accommodation environment and no one else in the facility comes from his Chinese background no one speaks the language and the food that he was getting was very Aussie western and he didn't feel confident saying he's losing weight because he's not eating it

and it took a lot to finally work out that it's just not something he's comfortable with it and doesn't like it and it's unusual. And so his occupational therapist who thankfully also speaks Mandarin was able to put together a little chart with pictures of food that he likes. And so on any given day you can just point to it and say lunch, can I have this one? And the facility is making a really good effort to actually create some of those meals for him. So it just takes, I think, someone identifying that there's a need there. It's not that the facility doesn't want to or couldn't put on the effort. Yes, yes.

And I do find more options for the meal services suppliers. Can provide different, like the Chinese cuisine or Italian cuisine or Greek cuisine, that can allow our clients to choose from, which is really great. Yes. I can see it's a developing in this area. Yes. You mentioned that you listened to other podcasts. Do you listen to any social work ones, or are they sort of some?

how allied health related? To be honest, I haven't I haven't listened to the podcast related to social work field. I normally just listen to the podcast, just have a casual chatting about everything.

Just to zone out, I guess, from social work. Yeah, just to get some, not get bored during the driving. Yeah, of course. But yeah, I would definitely listen to this podcast afterwards. Oh, bless. Are there any resources then that perhaps you would direct people to like any reading or viewing

or anything you'd recommend if anyone wanted to know more about social work or even just the area of work that you're in? Actually, I think because I am also new to this area, but I found it is really a consuming job for all the care managers and all the social workers. So I believe it is important to do the self-care and to put that self-care as a priority. Yes, because it's really essential to find ways to recharge and take care of ourselves. So just to do what you like, what you like to watching and will you like to enjoy, just listen to the music or go to the parks. Yeah. that will be really helpful. Yeah, because sometimes I can feel that the client's request or the client's

needs is important and I need to do it urgently. So to ignore my self needs and to loss the balance of work and life. So I really encourage all the workers in this area to take care of themselves. Yes. And I got really great support for my region. care manager as well. Yeah. Yeah. And I guess you do see how difficult it can be for social workers in other areas, like the hospital you were saying, and maybe that's turned you off.

Hospital social work, I don't know, but it is good that you have that support and that grounding and the encouragement to be your full self and to take time out when you need it. I think that's so important. Yeah, yeah, because I think it is really important for us to keep professional all the time. but we need to take care of ourselves not to burn out. Yes. Sometimes if you're purely affected by the negative feelings, you will get lost. Yeah. On finding the appropriate approach to the clients as well.

Yeah, yeah. Blue side of that. Yes, yes. So take a deep breath and do what you're really interested in, yeah, to have more time focusing on ourselves. Yeah. Would you ever consider doing social work in a different country? I'm just thinking in Shanghai, is that even an option? Does the qualification translate? Yes, it is really surprised me that the social work industry has grown up, yeah, has been developing quickly in China, especially in Shanghai.

And I've noticed there's a lot of HK facilities established in Shanghai, but still it depends on different communities or governments, because to be honest, my grandparents live alone by themselves with no support at all by the government. Luckily, they are still independent, but yeah, think about that. So when I'm doing this job, I'm always thinking about, yeah, I just want to help as much as I can for the old people. And hopefully my grandparents can live happily in their own home as well, yes. Yeah. They need more support, yeah. So it's developing, it's just got a long way to go. Sounds like it.

Yeah, it is developing. So when I came to Australia, there's no like the AASW as here. But now in Shanghai, not in China, they have the specific certificate for social worker to acquire. Yes. Oh, good. Yeah. So do you find it's easier to explain to your family back home what you do, what social work is? I actually I'm not quite clear about that. So I won't have provide more information in case I am not correct. Yes, but yeah, that's what I've heard on the internet. Yes. So it's really developing. It's really great news. Yes. Because back at time, people all believe that it is their own responsibility to take care of themselves when they grow old. And they do not rely on the governments. It's all really on the family support, heavily dependent on the family support. So it is really great to say that the government has put more effort into the aged care field and more funding support in to better support of people in China. Yeah. And I believe it will be better. Yeah. Yeah, I hope so. So is there anything else before we finish up that we haven't talked about that you want to mention about your

starting social work and what you're doing. I think that's basically everything I want to share with you. And I'm really happy that I could have this opportunity to share my feelings, share all my thoughts during this period and having this job to you and to your audience. Yeah. I've just loved learning about it so much and hearing about your journey from that move away from the corporate world and feeling like you wanted more balance and you wanted to be more personable in your role and feel as though you had a bit more of a clear purpose and building

relationships through that foundational skill and the knowledge in social work training. And then you mentioned finding your unique language, which I really love because it's not just about a language language. It's about you know, you as a person and you as the social worker that you want to be and the image that you're putting out there. And you've really clearly outlined what you are doing as a care worker in terms of the emotional, the social support, the personal care, and how that developed onto your care manager role now, where you have to have a really good understanding of the services that you can provide and the specific skills that are needed, but also where your job starts and ends and who else in your team you need to rely on, similar to like the referral team. but it just sounds so rewarding and fulfilling and you're able to meet the person and provide support for the need that you're seeing in front of you and it really helps to see the whole person so you're not just looking at that person as this is a number of hours or a package of care you're

seeing them and I think that's where the social work experience comes in the social work frame is this person is more than their care package so that's true. translates not just to the people that you're supporting like the clients. I think that is also very important for the staff, the care workers that you're supporting because they are their own people as well and they come with their own experience and their biases and their judgment. So you're supporting the clients, but you're also supporting your staff and you're making sure that their cultural needs and their interests are taken into account. So yeah, I can see perfectly why it's a social work role and how you've made it one.

And it is interesting, you know, it's not a conventional social work role, but I've had three roles that I've been in for almost 20 years, and only one of those has been called a social work role, right? So one of the things I love about doing this and meeting other people that have studied social work and do social work is the scope of the profession that just because something's not called a social work role doesn't mean that you're not bringing everything that is social work into that role and making it different to what someone else might have done with it. So, yeah, I think you've demonstrated it really well and it's so lovely to hear about. Yeah. Thank you. Thank you, Yesmi. And I have to say, one of my clients told me that

everyone who is willing to do this role are a good person because they love to help people. Yeah. I think that's so true. Yeah. I just, I also really look forward to seeing where this takes you. You're just at the very beginning of your social work career. So you've got this whole career laid out in front of you. You've got so many options and so many opportunities and this is such a good grounding for you. So, yeah, I think the sky is the limit, really. Yeah, and I am really grateful that I do have a good start. I do have a good start in Australia and I feel so so cherished about the job I am having now and really, really happy that I can make that. Yeah, I and I am suitable for this role and I am

confident in doing this. Yeah, amazing. Thank you again so much, Sue. I've loved hearing about it and love getting to meet with you. Thank you, Yasmin. Thank you so much for having me. Thanks for joining me this week. If you would like to continue this discussion or ask anything of either myself or Sue, please visit my anchor page at anchor.fm.com. Social Work Spotlight. You can find me on Facebook, Instagram and Twitter, or you can email SW Spotlight Podcast at gmail.com. I'd love to hear from you. Please also let me know if there is a particular topic you'd like discussed, or if you or another person you know would like to be featured on the show. Next episode's guest is Tain, an accredited mental health social worker with

intensive experience working with people who have a history of complex trauma and addiction. She has recently developed her own private practice and is passionate about addressing Stigma and improving access and engagement in mental health services for Vietnamese and Asian populations more generally. I release a new episode every two weeks. Please subscribe to my podcast so you're notified when this next episode is available. See you next time.