Something You Should Know - Fascinating Secrets of the Universe & How to Handle Workplace Bullies
Episode Date: March 2, 2020When you have a big decision to make, all kinds of things can influence that decision. But one thing I bet you never thought of was the lighting in the room. Yet, it turns out that lighting can have a... significant impact on a decision you make. I’ll explain how and what is optimal lighting to make important decisions. http://media.utoronto.ca/media-releases/education/new-research-shows-the-way-a-room-is-lit-can-affect-the-way-you-make-decisions/ I’m very excited to have Brian Greene as my guest on this episode. Brian is a theoretical physicist, string theorist (and occasional guest star on “The Big Bang Theory”). He is also author of several books including, The Hidden Reality: Parallel Universes and the Deep Laws of the Cosmos (http://amzn.to/2tMA9lz) which will really get you thinking about reality and the universe we live in. In fact, as Brian explains, there may be several parallel universes and alternate realities. I know, it sounds space-y but Brian explains it so well, I think you’ll be fascinated. Why do people blush? Ever since grammar school, I’ve been a blusher when I have been embarrassed or made a mistake. But what does science say about WHY people blush? What good does it do? https://www.theatlantic.com/health/archive/2016/06/why-do-people-blush/489572/ What is the difference between a tough boss and a bully? Workplace bullying is a real problem and it usually (but not always) comes from the boss. Tracey Jones, author of, A Message to Millennials (http://amzn.to/2sFJbNa) reveals the seriousness of the problem and what individuals can and must do to stop the bullying. Learn more about your ad choices. Visit megaphone.fm/adchoices
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As a listener to Something You Should Know, I can only assume that you are someone who likes to learn about new and interesting things
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Today on Something You Should Know, next time you have to make a big decision, We'll be right back. And around 1918 or so, his math was shown to give rise to black holes.
These are regions in space that would have such powerful gravity that nothing could escape, even light.
When Einstein saw the implications of his math, he said, no way, I don't believe it.
And yet we now have a mountain of evidence that black holes are real.
Then, why do people blush, and how to deal with bullying in the workplace?
I have experienced it. I see it go on.
I talk to many people when I'm doing my events who come up to me and say,
hey, I'm in this situation where it's not so much the job, but it's either their boss or a co-worker.
All this today on Something You Should Know.
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Something you should know. Fascinating intel. The world's top experts and practical advice
you can use in your life. Today, Something You Should Know with Mike Carruthers.
Hi, welcome to Something You Should Know. If you're one of the couple of thousand people who have left a review or a rating for this podcast,
I'm not sure of the exact number, but if you add up all the ratings and reviews on the various platforms
of Apple Podcasts and CastBox, Spotify, Stitcher, TuneIn,
and most of the reviews have been overwhelmingly positive, for which I'm very
grateful. And if you haven't had a chance to leave a review, I hope you'll find the time to just take
a moment and leave a rating or review. First up today, when you have a big decision to make,
you won't believe this, but the lighting in the room matters. And the suggestion is that you dim
the lights. A study at the University of Toronto found that bright light can actually let emotion and drama influence your decision.
Researchers had participants make decisions and judgment calls in different lighting conditions.
And what they determined is that under bright lights, emotions are felt more intensely.
When we're exposed to bright light, the brain perceives that as heat,
which tends to fire up our emotions, both positive and negative emotions.
The majority of big decisions, especially in business, are made in bright light.
But if you would like to make a more rational decision,
consider finding a darker spot in which to mull it over.
And that is something you should know.
I love looking up at the night sky and wondering about all I see.
And wondering about what I don't see.
You know, we're this tiny little speck in the universe, but what all else is out there
beyond what we can see? Astronomy and really all of science fascinates me. And one book that I read
that really made me think was a book called The Hidden Reality, Parallel Universes and the Deep
Laws of the Cosmos by Brian Greene. Brian Greene is a theoretical physicist, mathematician, string theorist.
He is a professor at Columbia University.
And if you're a Big Bang Theory fan,
you've seen Brian as a guest star
on The Big Bang Theory.
He's one of those people that can make
all that complicated science stuff
interesting, understandable,
and really relevant.
Welcome, Brian.
So when you talk about parallel universes and hidden realities,
what are you talking about?
We have evidence from mathematical investigations
that our reality may be a small part of a much grander whole
that itself may contain other universes.
It's not a proven fact by any means,
but there's enough mathematical evidence
to at least take this idea seriously.
Well, what's mathematical evidence?
Well, what we do in physics
is we look at the universe around us,
we gather data, we take observations,
and we try to explain those observations,
that data, using mathematical equations.
The mathematical equations, however, then can allow us to look further into the nature of the universe,
looking beyond those things that we can actually test today and reveal hidden features of the cosmos.
And this is a tradition that Einstein, Newton, Galileo all followed in one format or another.
We're following in their footsteps, following the math, and see where it leads.
But if, by definition, the universe is everything, how can there be more than everything?
That's a great question.
Certainly the traditional notion of the word universe does mean everything,
the totality, the whole shebang, if you will.
So what could it mean to have more than one everything?
And it's really, in some sense, a question of language.
Since our investigations have shown us that what we have always thought to be everything,
by that I mean all the stars and all the galaxies that we can see with our most powerful telescopes,
once we have learned the possibility that that everything is a small part of something much bigger,
we face the dilemma of language. What do we call that bigger whole? And that led to this notion of
multiverse, multiple universes, in which our universe would indeed be a small part of this
grander landscape of possibilities. As fascinating as this is to talk about, I mean, what you just
said about there potentially being multiple
universes and we have, we're just, our reality is just a small part of all reality. And it is
fascinating, but so what? So life goes on. So why, why is this important?
Well, my own feeling is that we as a species for thousands of years have been trying to figure out, in essence,
why we're here, why there is a universe, and is there something that we're meant to be doing?
These are the deep questions of existence that we all ask in one way or another. And it's my
feeling that you can't really investigate those questions fully if you don't even know what the rock-bottom nature
of reality is. And that's what these investigations are trying to reveal. So if we do learn that we
really are one of many universes, if that idea is really true, I think it will have a deep and
profound impact on how we see ourselves in the grander whole. And so when you look at all the research we have so far,
what does your gut tell you?
What do you think is going on?
Well, there are certain multiverse proposals
that only rely on some very basic assumptions to be true.
For instance, there's an issue of whether space goes on infinitely far or not.
If you got
into a spaceship and head out into space, would you hit a brick wall at some point? Would that
be the end of the universe? Would you say, circle back to your starting point, as you would if you
took a journey on the surface of the Earth and went far enough? Or would you simply go on forever?
If you go on forever, there's a really startling conclusion along the lines of what we're
discussing, and it's simply this.
In any given finite region of space, matter can only arrange itself in finitely many different ways.
It's kind of like a deck of cards.
That's my favorite analogy here.
If you shuffle the deck, the cards will come out in different orders,
but there are only finitely many different orders that are possible.
So if you shuffle that deck enough times, sooner or later, the order of the cards will repeat.
Similarly, in infinite space, sooner or later the order of the cards will repeat.
Similarly, in infinite space, sooner or later the particle arrangements have to repeat,
which means that our reality that we know of, you talking to me, people listening, whatever,
that's just a configuration of particles.
If that configuration repeats, then we are out there having this conversation in some distant location in the cosmos.
That's pretty startling.
What are we talking about?
Well, are we talking about this conversation we're having in this reality?
Yeah, I mean, if the particle arrangement literally was identical to the one here,
then we would be having the same conversation.
But the particle arrangement could be very close but not fully identical.
Maybe we're having a conversation about football, or maybe I'm the person on the radio interviewing you and you're the
physicist. I mean these kinds of alterations really just are a matter of
particles being in a different arrangement and in an infinite universe
there are just so many regions of space that particles would fill that these
possibilities would be realized.
Now, look, you could say, are there loopholes to this? Of course there are. Maybe way out there
in the cosmos, the laws of physics are so different from the ones we know about that we can't sensibly
say anything about what's happening out there. That's possible. No evidence for it. Maybe space
doesn't go on infinitely far. It's possible, too. No evidence for that.
If those features are not the case, if space does go on infinitely far, and if the laws
that we know of are the right laws everywhere, then this startling conclusion follows.
But when you get into discussions of forever and infinite and everything, it's so hard
to grasp that it almost becomes unimportant because in as far as my life
is concerned none of this matters i mean it just it seems so hard for me to understand everything
and anything and infinitely particles that so what sure i don't understand you know my mom
you know i dedicated my first book the Universe, to her and my father.
And she read as far as the dedication, tried to go a little bit further,
and said the book basically gave her a headache, which is perfectly understandable.
This kind of thinking, this kind of investigation into the deep nature of reality
is not everybody's cup of tea.
And it isn't something that literally will
affect your moment-to-moment life. It won't put food on the table. It won't build a new gadget
and so forth. I agree with that. On the other hand, I make two points. Number one, if you are
interested in the deep questions of reality, you need to know what reality is. That's what we are
trying to ascertain. But the second
point is this. Back in the 1920s, if you would have spoken to the people that were pioneering
quantum physics, you could have said to them, look, guys, you're spending all this time and
effort thinking about molecules and atoms. That doesn't affect my life. Who cares? But now,
80 years later, quantum physics has given rise to every fantastic gadget that you use in your everyday
life. Your cell phone, your personal computer, MRI machines, all manner of medical technology,
all use integrated circuits, which themselves rely upon quantum physics, which is just to say
that you don't know where basic research will lead. So it's really close-minded to somehow say,
if what you're doing right now doesn't affect my life, I'm not interested, it could be that 10, 100, I don't know, 500 years later, it will affect the lives that are
living then. Theoretical physicist, mathematician, and string theorist Brian Green is my guest. He
is a professor at Columbia University. One of his many books is called The Hidden Reality,
Parallel Universes and the Deep Laws of the Cosmos.
And he's also been a guest star on The Big Bang Theory.
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Since I host a podcast, it's pretty common for me to be asked to recommend a podcast.
And I tell people, if you like something you should know, you're going to like The Jordan Harbinger Show.
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So, Brian, what is it you think we're peeking into?
When you say that there are parallel realities, what is a parallel reality as opposed to...
Yeah, I'll give you another concrete example.
We all know of the Big Bang, which is meant to be a description of how our universe began.
A long time ago, 13.7 billion years ago, the universe was really tiny.
It underwent a rapid expansion, cooled off in the process, allowing stars and galaxies to coalesce.
That's a thumbnail sketch of the history of our universe.
Now, the little dark secret that we maybe should emphasize more than we do when speaking in public
is that the Big Bang leaves out the bang.
It leaves out what happened at time zero to get this whole thing off and running in the first place.
We've been trying to fill in that missing piece.
And as we have done so, the mathematics that we've developed to fill in that missing part has suggested that the Big Bang may not have been a one-time event. The Big Bang may have been
something that happens many times. There may have been a bang here, a bang there, a bang way over
there, each giving rise to its own expanding realm,
each giving rise to its own universe, our universe just being one aftermath of a single
bang.
The image I like to have in mind is, think of it like a big cosmic bubble bath, where
each of the bubbles is an expanding universe, our universe is one bubble, and there are
other bubbles out there, other parallel universes, other parallel realities. It's in that sense, in that concrete sense, that there could be other bubbles out there, other parallel universes, other parallel realities.
It's in that sense, in that concrete sense, that there could be other universes out there.
Is it possible, though, that, as you mentioned a moment ago,
the laws of physics could be so different out there in different universes
that we can't even know what we're talking about?
That's possible.
So a big assumption of this whole undertaking, and frankly, the reason I call my book The Hidden Reality, The Hidden Reality really
refers to mathematics as a potent guide to revealing things that we can't yet directly see.
Now, if the mathematical laws that we have developed through our observations here,
through our experiments here, if those laws are irrelevant anywhere but here, then you're right.
It's very hard to make any sensible statements about what could be going on in other universes,
whether or not those other universes even exist.
So that is a big assumption, but it's an assumption that has hundreds of years of support behind it.
I mean, Albert Einstein developed his general theory of relativity in the
early 1900s. And for instance, it predicted that the universe should be expanding. He did not
believe the math and tried to change the math so that it wouldn't yield this conclusion. But a
dozen years later, Edwin Hubble turned a powerful telescope to the sky and found that the distant
galaxies are all rushing away. The universe is expanding. The math really works. There are many examples of
that sort where math is the gateway to a fuller understanding of reality and that
is the approach that we are taking. Is it possible that another parallel universe
could actually exist where, if we could get this down to some
sort of basic level, where two and two doesn't equal four? Where the math could be fundamentally
different from our math. Yes, it is conceivable. People have investigated this possibility,
not in any real rigorous sense, almost more in a philosophical sense. But in my book, one of the last multiverse
proposals that I discuss in the second to last chapter is along those lines. It asks the question,
could it be that every kind of mathematical equation, every kind of mathematical logic
may be real in the sense that it's realized in one or another universe? It's an interesting
speculation.
And it really comes from a question that people have asked for many, many years,
which is this, is math a good description of reality,
allowing you to make predictions and understand, you know,
why the moon goes around the earth, why the earth goes around the sun, and so forth?
Or is math actually reality itself? Is math the substrate
of reality? If your notion that you suggest that other kinds of math might be real, it might lend
some credence to the possibility that math is not just a description, that math really is the nature
of reality. Math is reality. It's a possibility.
I consider it a far-out one.
It's not one that really moves me personally,
but people do think about it.
This whole discussion, though, of other universes,
of other realities,
is it part science and part philosophy, or can you separate those two?
Yeah, it's always hard to know exactly what one means by philosophy.
If by philosophy one means, you know, an interesting collection of ideas that have a logical coherence
but have not yet been observed or proved through observations or experiments,
then in some sense what we are talking does straddle science and philosophy. So from that perspective, I would
say yes. But I would also say all cutting-edge science is in the same boat. I mean, the definition
of cutting-edge science is that you are wandering into the darkness where we are trying to illuminate
with our intellect, with our mathematics, ultimately with our experiments.
So cutting-edge physics, cutting-edge science in some sense is always in this boat of not knowing
whether it's right or wrong and trying to understand things well enough to ultimately
perform tests that will tell us whether it's right or wrong. So when you get into areas where
you're not really sure that the physics works, math is kind of your
flashlight. Yes. And again, you know, the example with Einstein is a good one. You know, Einstein
gives us another example. In around 1919, 1918 or so, his math was shown to give rise to black holes.
These are regions in space that would have such powerful gravity
that nothing could escape, even light.
When Einstein saw the implications of his math, he said,
no way, I don't believe it.
That's just mathematics gone haywire.
And yet we now, many years later, many decades later,
have a mountain of evidence that black holes are real,
that they are really out there in space.
We believe there's a black hole in the center of our galaxy of a mountain of evidence that black holes are real, that they are really out there in space.
We believe there's a black hole in the center of our galaxy that may weigh 3 million times as much as the sun.
So again, it's another great example where the math says something,
people may be resistant to it because it seems very far out, but then decades later it's experimentally established.
When you think about this, you, Brian Green, think about this,
as opposed to someone like me who thinks about it,
and when I hear you talk, I mean, some of it makes my head spin.
I mean, it's like it's so far out.
It's so inexplicable.
You kind of shake your head and go, oh, man, that's like spacey.
But do you do that where there are holes in the explanations?
Do you feel pretty good about those holes, or does it make your head shake too?
Well, it's not that the holes make my head shake.
The ideas make my head spin much as they make yours and many people,
because the ideas are so fantastically interesting and so wondrous and so unexpected.
And to me, what makes this subject so exciting is
we're not led to these possibilities by wild-eyed imaginings.
You know, a Hollywood screenwriter just comes up with some idea from their own imagination,
and if it's interesting, they get it made,
and they have some sci-fi film that may get made, and people watch it.
We're not doing that. We're not just letting our
imaginations run wild. We are sitting at our desk using the techniques that have been established
over hundreds of years, namely mathematical investigations. And lo and behold, some of the
things that we're led to are more wild than anything that you've seen in science fiction.
That certainly makes my head spin. At the same time,
what brings me down to earth is we don't know whether these ideas are correct yet. We have to
work hard. We have to understand things better in order that hopefully we can test some of these
ideas. It's only at that point that we can say that we have some confidence that these ideas
describe reality. When you look at this stuff, how do you keep yourself from jumping to conclusions? Don't
you ever see, like, I really think it's this? Well, we often make conjectures in our day-to-day
work. You know, when I'm working with my students and postdocs, we're constantly making conjectures
and then following up to see whether the conjectures are borne out by more rigorous mathematical analysis.
But the bottom line is none of our ideas will see the light of day.
We don't write a paper on conjectures.
We write papers on things that emerge from the rigorous analysis.
So it's in some sense there is imagination involved,
but it's imagination that is in in some sense, within the straight jacket
of mathematics. And it's that straight jacket that allows us to keep along a straight and narrow path,
hopefully walking toward truth. Every time I talk to you, well, first I feel stupid, and then by the
time we're done talking, I always feel a little smarter. So thanks, Brian. Brian Green has been
my guest.
Brian is a theoretical physicist, mathematician, string theorist, and a professor at Columbia University. One of several books he's written is The Hidden Reality, Parallel Universes and
the Deep Laws of the Cosmos. You'll find a link to his book in the show notes.
Hey, everyone. Join me, Megan Rinks.
And me, Melissa Demonts for Don't
Blame Me, But Am I Wrong. Each week, we deliver four fun-filled shows. In Don't Blame Me, we tackle
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As you've heard, and I'm sure you know, bullying is a problem.
But when I think of bullying, I think of it as a school problem,
that it's young people who are bullied for the most part.
But there is bullying in the workplace too.
Bosses can be bullies.
But what's the difference between being a tough but fair boss and being a bully?
Where's the line?
And are people becoming too sensitive that every little slight
or any time someone raises their voice or gets mad, all of a sudden that person is a bully?
Well, here to discuss that is Tracy Jones. Tracy is the president of Tremendous Leadership.
It's a professional development and management consultancy that advises Fortune 500 companies, and she's author of a book called A Message to Millennials,
What Your Parents Didn't Tell You and Your Employer Needs to Know.
So Tracy, what's your interest in this topic of bullying?
Why is this important to you?
Well, I've worked in four different industries.
This is my fifth in the workplace since I got my work release papers at 14, so I
have quite a few years under my belt. And workplace bullying is something that I have seen and I have
had done to me. And I think it's important because we focus on children a lot. I do a lot of youth
programs with elementary school programs, and we really hit them up about being kind.
Psychologists call it one of the big five personality traits is called being agreeable.
And agreeableness means you have an empathy, you're collaborative,
you're able to get along with people.
And when you don't have that trait, then you tend to go into the bully realm
where you exhibit really self-oriented
behavior. So I have experienced it. I see it go on. I talk to many people when I'm out and about
doing my events who come up to me and say, hey, I'm in this situation where it's not so much the
job, but it's either their boss or a coworker. And, you know, my dad used to say that all the time.
He's like, Tracy, my problem isn't me staying motivated.
It's keeping other people from demotivating me.
And I had to laugh about that.
But it's sad.
I've seen that, too.
A job is just a job.
But the people you work with can make you or break you.
But are there statistics on how big a problem this is?
Well, I think the one that they just did, the one survey that a lot of folks have called me on,
is that they say it is 60% of the people have either seen it or experienced in the workplace.
And primarily it comes from the bosses,
but I've talked to plenty of people that say it can come from coworkers or even underlings.
Mike, one of the things I noticed is in the larger organizations,
there's a quote by Noel Coward, and it says,
the higher the bigger the building, the lower the morals.
And what that kind of means is when you get these really huge mondo companies or organizations,
there's a lot of good things, a lot of great talent they
attract, but there's also a lot of bad stuff that comes in. And it can hide and it can be
moved from position to position rather than somebody dealing with it. They'll just say,
oh, well, you two can't get along. I'm just going to move you someplace else.
And they fail to really route out that toxicity or that cancer. So it holds up sticking in the
organization. And
that's quite unfortunate because as leaders, we should have zero tolerance for bullying in the
workplace in any form. So when I think of bullying, I think of the schoolyard bully and, you know,
kids get stuck with the schoolyard bullying because they have to go to school. What does workplace bullying look like?
And if people are getting bullied, why don't they just leave?
Well, first of all, that's a great point about what it looks like now versus when we looked at it as kids.
And you still can have the adult bullies that do carry on that really juvenile behavior.
They haven't matured to the state where they have to realize that they have to be more collaborative and they're a leader now, so they have to act like
it. But the big difference, Mike, is you first of all have to determine, is your boss tough
or are they bullying? And so the tough boss is going to insist that you work hard, give your
best effort, consistently deliver high-quality work all the
time, follow workplace norms like dress code and showing up on time. And the tough boss is going
to expect you to exhibit a really healthy dose of self-awareness, self-discipline, and self-restraint.
In other words, they want to break you down to build you up. So that's a tough boss. And sometimes
people are like, oh, my boss is so tough on me. I didn't do this. And they yell and they, I don't ever advocate yelling, but they corrected me.
And it's like, well, they should because you didn't meet the standard.
But what we're talking about is when you have an abusive or bullying boss,
and that is a different animal.
They are going to deliberately provide you with false or misleading information.
They're going to humiliate you in public.
They're going to call you names.
They're going to put the blame on you.
And if you don't go along with what they want, they're going to try and exact retribution or revenge.
And so that is they're going to try and break you down to destroy you.
So the tough boss gives you constructive feedback, but the bullying boss gives you destructive criticism,
and their role is to break you down.
Why people don't leave, many different reasons.
Some of it is they feel that they have to have that job.
But when you really go through this and see the toll that it takes, once you determine,
is it annoyance or is this really keeping me from doing my job and making me physically sick?
I mean, some people are pretty good at when they come out of the parking lot, they don't think about it again.
But other people really take it home with them and take it much more.
They're more sensitive and they take it to more of a personal level.
So why people stick around, some people have a higher threshold for tolerating dysfunction.
It may be a situation where the boss, I had one situation where I had a bullying boss who
literally would snap in my face and scream, but he was located in a different state. So I was able
to take time to find another position, but I still was not sticking around. It just wasn't immediate.
I didn't have to deal with it all the time. So these are all things you have to consider. But nobody making you feel that way is worth
sticking around for. But is bullying the behavior of the bullier? Or as you just said,
if you feel like you've been bullied, have you been bullied?
Oh, well, it really depends. And like I said, and this is where...
No, no, wait, no, no.
But it shouldn't depend.
It's either the behavior of the bullier or the perception of the bullied.
It's one or the other.
Well, what I was saying, it depends on the motives of the person.
Oh, okay.
For example, it depends on the motive of the person, the quote, are they a bully or not?
And I say one of two things.
Either somebody is woefully ignorant, and what that means is maybe they're a new boss,
and maybe they're not sure how they're supposed to lead,
but they think the expectation is to be overly tough on people.
For example, when I first got commissioned in the military, okay,
and then I was a captain,
I had some of my enlisted folks come up to me and say,
you know what, captain, we know how smart you are,
but the way you come across, it is not cool.
I was being overly tough on them. And so they got with me and realized that it was not my intention to degrade them. I just was young and inexperienced. But the other thing is,
you're either woefully ignorant or willfully ignorant, in which case the boss that would
snap at me, he knew exactly what he was doing. He was trying to do it, and there was an element of just power and control
and what I would say evil in him.
So that is when you need to look at that.
But I would highly recommend, back to your point, Mike,
when this happens to you, go to the person and say,
what did you say, what did you mean, or are you aware that behavior,
how that is coming across, or what that's doing
to me? Because you want to make sure that you have done everything within your power to let
the person know, hey, this is an issue. And one of two things is going to happen. They're either
going to look at you and go, holy cow, I'm sorry, I didn't realize I was coming off like that.
Or they're going to go, yeah, what about it? And you're going to know this is a bully, if that makes sense.
Right, sure.
The concern I think a lot of people have is that,
especially with younger people coming into the workplace,
that they don't like the way they're being treated.
And in other words, they're lowering the bar and calling it bullying when it's just life.
No, absolutely. And, you know, there is
a self-assessment online. It's called the Brutal Boss Questionnaire. And you go through, and like
I said, it has checklists where if your boss just corrects you for not doing what the bare minimum
is, that's not an abusive boss, okay? That's just a tough boss because what young people have to realize coming into the workplace
is you are being paid to come in and do one of two things, either solve problems or create
solutions.
And when you sit there and push back on the organization who is trying to get you to come
into the workplace norms or to teach you new things,
and you balk at that, that's not bullying.
That's being, in my opinion, that's being overly sensitive.
So, I mean, when I was in the military, I had a couple times where I misused the chain of command,
i.e. I didn't use it at all.
And boy, did I have some people really, we used to call it, light me up, really get a hold of me.
And you know what? I didn't like it, but they were absolutely right. I had done something wrong.
So that is up to the individual to be able to accept constructive feedback.
Is this problem getting worse, or is it getting better, or what do you think?
I think it's growing, and I'll tell you why. Because I think people now are going into the workplace, and not everybody,
and certainly not a lot of the people I deal with,
but it's a matter of when you go into the workplace,
do you have an attitude that you are owed everything and deserve nothing,
or do you go in with an attitude that you deserve everything and owe nothing?
Because if you go into the workplace with an attitude of gratitude,
and I know that sounds, you've heard that a million times, but if you go in and you're
thankful for the job and you're willing to learn and you're willing to start morphing into the
best that you can be, you are going to see things in a different light. Rather than getting offended
at everything, you're going to look at this and say, you know what, I see this as an opportunity
to learn. But if you have people that come in and think, oh, the job has to cater to me,
then that's really kind of an entitlement mindset.
So it really depends on who's entering the workforce and where their head and where their heart is.
What about when you see or you experience bullying of, you know, going over the head of the person or going to the HR department,
or rather than trying to reason with a bully, which can sometimes just result in disaster,
just go somewhere else and complain. Right. I always recommend resolving everything you can
at the lowest level. And I have done this several times, and it has blown back on me hard.
But you know what it showed them, Mike?
It showed, as I did use the chain, it showed the people that I was the professional
and I tried to resolve things at the lowest level.
Because in the event, in the 1% that the person really just didn't know,
maybe they had a bad day, maybe they were operating under some misinformation,
and maybe they just came across,
who knows, maybe their cat got hit on the, I'm not sure. But you got to give everybody the benefit
of the doubt, even the bully. And try and resolve it at the lowest level because the first thing I
do when somebody would come to me when I was in supervision and they talked to me about it, I'd
say, did you address this with the individual? Because you have to get the people in the room because you have to clarify what's going to be said. So sooner or
later, you're going to have to sit there and say to this person what happened. And I highly
recommend that you do it at the lowest level. But my experience is that people like that,
people who bully, when you talk to them about that, nobody ever says, oh, gee, I'm sorry, let me just change
everything about my personality and just be the nicest guy in the world. A bully's a bully,
and trying to reason with them is usually a colossal waste of time.
It is, because that's on them. But we're talking about us, and we're better than the bully.
So what we do, this is wholly for us and for the organization. And by the way, in the event we do separate and
want to go through legal recourse, everything we show that we can say that we try to resolve this
in the most collaborative, at the lowest level, reflects better on our professionalism.
So yeah, the assumption is, and like I said, in the 1%, they do listen. So trust me, Mike,
I know most of the time they're not going to.
But then you keep going up the chain.
You go to their boss.
You go to their boss.
You go all the way up to the CEO, if need be.
And you bring HR in the loop because you need to know what your organization's policies,
written policies are as far as how they handle bullying in the workplace.
So I would recommend, first of all, before you go into the organization, ask people,
how is that dealt with? Is there screaming in meetings? How do they deal with people that
violate principles? Do they not hold them accountable? So you can get a feel for that
culture before you get kind of into the organization. But no, I would keep using the
chain. I would keep using HR. And it is going to become very obvious pretty quick on if somebody takes your stuff serious
or if they say to you something like, I've heard, well, what do you want me to do about it?
I actually had a CEO tell me that, and that's when I knew,
this is not a good organization for me to stay in.
Yeah.
Because they were completely complicit and allowed that kind of behavior to go on. Well, something that's always fascinated me about people who get into positions where they're managing people is so often they get there not because they know how to manage people, but, you know, the great salesman becomes the sales manager or the great engineer becomes the head of the department.
It doesn't mean they know anything about dealing with people.
They were just good at being an engineer or a salesman.
Absolutely.
And that's why the best way to become a leader is to become a great follower.
And a bully is not going to be a great follower
because they're not going to be able to take input from anybody.
It's going to be my way or the highway.
And so you can look at this, and that is the
problem we all have, because once you get into leadership, it's no longer about how well you
can do the individual task, but it's how well you can inspire others to achieve their level.
A completely different skill set, as you pointed out. Any other suggestions or advice for people?
Because I can imagine if you feel trapped in a job where you're
working for or with a bully, it can be pretty tough. So some final thoughts?
Understand this is not a reflection on your personhood. This is really hard because I've
had to leave two organizations because of this. And you beat yourself up and you think, oh my gosh,
it's me. And all this stuff's going on and you try and get all this
help and everybody's looking at you like you're part of the problem. And yet we do have to be
self-aware and you have to make sure I'm a work in progress. I don't do everything right, but you
got to make sure you got to understand this is just not a good organization. Okay. And there's
a great quote that says, I'd rather eat crumbs with bums than steaks with snakes. And it really
is where your character and values are.
And I don't play that step over people, hit them over the head to get to the top.
If that's your bag, have at it.
But realize if you're in an organization, it's not a reflection on you.
That type of behavior was always there.
You probably just didn't see it manifested to you before.
And it's going to be there long after you left.
And that organization will eventually implode publicly, or it'll get bought out by somebody,
because eventually it does take its toll. Well, that should certainly help fortify and
empower people who are being bullied that they don't have to just take it, that there are things
they can do. Tracy Jones has been my guest. She is president of Tremendous Leadership. It's a professional development and management consultancy that advises Fortune 500 companies.
And she is author of the book, A Message to Millennials,
What Your Parents Didn't Tell You and Your Employer Needs to Know.
There's a link to her book on Amazon in the show notes for this episode.
Thanks, Tracy.
Awesome, Mike. Thank you so much.
So all my life, I've been a blusher. Whenever I get embarrassed or put on the spot or do something
stupid or make a mistake and I get called for it, I blush. I've always done it, ever since I was a kid.
What's so fascinating about blushing is that science has no idea why we do it.
What we do know is that it's part of our fight-or-flight response.
When we're embarrassed, our body releases adrenaline,
and that speeds up breathing and blood flow.
And in addition, the veins in your face dilate so that more blood is going through the veins
in your face than usual and that causes the reddening of the face.
But what's interesting is the veins in other parts of your body don't dilate, it's just
the ones in your face.
There are a lot of theories as to why we blush. A common
one is that it helps enforce
social rules.
By blushing, we are showing people
that we realize we made a mistake
or that we're embarrassed.
Children don't blush much
at all before the age of five
and probably that's because they haven't
been conditioned to feel
embarrassment yet. And that is something you should't been conditioned to feel embarrassment yet.
And that is Something You Should Know.
That's the podcast today.
You can email me at mike at somethingyoushouldknow.net.
I'm Mike Carruthers. Thanks for listening.
Welcome to the small town of Chinook, where faith runs deep and secrets run deeper. In this new thriller, religion and crime collide
when a gruesome murder rocks the
isolated Montana community. Everyone is quick to point their fingers at a drug-addicted teenager,
but local deputy Ruth Vogel isn't convinced. She suspects connections to a powerful religious group.
Enter federal agent V.B. Loro, who has been investigating a local church for possible
criminal activity. The pair form an unlikely partnership to catch the killer,
unearthing secrets that leave Ruth torn between her duty to the law,
her religious convictions, and her very own family.
But something more sinister than murder is afoot,
and someone is watching Ruth.
Chinook.
Starring Kelly Marie Tran and Sanaa Lathan.
Listen to Chinook wherever you get your podcasts.
Contained herein are the heresies of Rudolf Buntwine,
erstwhile monk turned traveling medical investigator.
Join me as I study the secrets of the divine plagues
and uncover the blasphemous truth
that ours is not a loving God
and we are not its favored children.
The Heresies of Randolph Bantwine
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