Something You Should Know - Instantly Optimize Your Powers of Persuasion & Are We Way Too Cautious?
Episode Date: April 20, 2023“Never cry at work!” has been common, long-standing advice for employees. Still, people DO cry at work sometimes – so what do other people think of those people? This episode begins with how peo...ple perceive their colleagues when they see them crying on the job. https://time.com/4513209/cry-crying-at-work-tears/ Some people are just more persuasive than others. If you would like to be one of those more persuasive people, listen to my guest Brian Ahearn. Brian Ahearn is here to talk about how to apply the science of influence and persuasion in your everyday life so people will do what you ask them to. Brian is author of the book, Influence PEOPLE: Powerful Everyday Opportunities to Persuade that are Lasting and Ethical (https://amzn.to/2oH9xlu). The world seems a lot more cautious than it used to be. All you have to do is look at all the warning labels on a new step ladder to understand what I mean. Certainly kids today are taught to be far more cautious than in earlier generations. Sure, it’s good to be careful, but there are some unintended consequences to living in a world where there are so many rules and warnings. Tracey Brown has researched our overly cautious society and found some very surprising things which are in her book Playing By The Rules: How Our Obsession with Safety is Putting Us At Risk (https://amzn.to/2nUUSTJ). Tracey joins me to reveal that the world today is not as dangerous as people think and how all these rules are harming our children and our way of life. Have you ever taken a drink straight from the milk carton? Of course you have! And if you have ever gotten caught by someone, they likely told you how gross it is. So exactly how gross is it? Listen and find out as we explore the science of drinking from the carton and how it affects other people who drink from that same carton and also what it does to the milk. https://spoonuniversity.com/lifestyle/we-debunked-the-5-second-rule-double-dippingand-other-food-myths/ PLEASE SUPPORT OUR SPONSORS! Discover Credit Cards do something pretty awesome. At the end of your first year, they automatically double all the cash back you’ve earned! See terms and check it out for yourself at https://Discover.com/match If you own a small business, you know the value of time. Innovation Refunds does too! They've made it easy to apply for the employee retention credit or ERC by going to https://getrefunds.com to see if your business qualifies in less than 8 minutes! Innovation Refunds has helped small businesses collect over $3 billion in payroll tax refunds! Let’s find “us” again by putting our phones down for five. Five days, five hours, even five minutes. Join U.S. Cellular in the Phones Down For Five challenge! Find out more at https://USCellular.com/findus Learn more about your ad choices. Visit megaphone.fm/adchoices
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Today on Something You Should Know,
is it ever a good idea to cry in the workplace?
Then, how to influence people?
And it starts with understanding what influence is and how it works.
I like the definition that Aristotle put forth thousands of years ago.
He said it was the art of getting somebody to do something that they wouldn't ordinarily do if you didn't ask.
And so it's about changing people's behavior and it's really contingent on how you ask.
Then, if you drink milk straight from the carton, you should know what that does to the milk.
And, we live in a very cautious world and that's not all good for our kids.
You know, that childhood no longer seems this fun place to be and that raising a family
is all about risk assessment and safety measures rather than actually exploring the world and
learning how to cope with those risks and find the opportunities.
All this today on Something You Should Know.
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Something you should know.
Fascinating intel.
The world's top experts. And practical advice you can use in your life.
Today, Something You Should Know with Mike Carruthers.
Hi, and welcome to Something You Should Know.
I want to start today talking about crying.
What do you think when you see someone crying? When a baby
cries, it gets your sympathy, and usually when a baby cries, it gets what it wants. But that's not
so true for adults, especially when it comes to crying at work. In a series of three experiments,
researchers asked about a thousand people what their impressions were of a person in a photograph.
In one photo, the person had visible tears on their cheek, making it obvious that they'd been crying.
In the other photo, the tears were digitally taken away.
People perceived the tearful person as sadder, warmer,
but also less competent than the very same person when the tears had been edited out.
People looking at the photos said they were more likely to approach a tearful person
and offer help than the person without the tears,
but they were less likely to want to work with a tearful person on a bigger project.
And that is something you should know. Wouldn't life be so much easier if people would only say yes to you and to me?
And sometimes people say yes, but sometimes people say no.
And a lot of what determines whether you get a yes or a no is you and what you say and how you say it.
Brian Ahern is Chief Influence Officer at an organization called Influence People.
He's also an international keynote speaker, trainer, and he specializes in applying the
science of influence and persuasion in everyday situations.
Brian is also author of the book Influence People, Powerful Everyday Opportunities to Persuade That Are Lasting and Ethical.
Hey, Brian, welcome.
Thank you for having me on, Michael. I'm excited to be here.
So what is influence? Because I think so many people think when you're trying to influence people, you're trying to trick them, you're trying to persuade them to do something they wouldn't otherwise do.
It has kind of that salesy
tinge to it. So what's your take? Where do you come in at this?
When it comes to influence, every day, all day long, we are trying to move people to action.
And there is a science to how to do that. And specifically when it comes to persuasion,
I like the definition that Aristotle put forth thousands of years ago.
He said it was the art of getting somebody to do something that they wouldn't ordinarily do if you didn't ask.
And so it's about changing people's behavior, and it's really contingent on how you ask.
Which I think is a problem, because people don't always think about that.
They don't give a lot of thought to the how. They just give thought to, you know, I've got to ask for that. But how you ask makes a big
difference. That's right. And the problem is most people have never studied this at all. And the
ability to influence is a skill like most other things in life. And if you study the process,
you work at it, you can get much,
much more effective. But it's also like breathing, right? Most people don't think much about
breathing because they've done it their whole life. And if you study meditation, if you do sports,
you realize there's a lot to breathing and getting better at breathing will make you better at your
activities. Studying the influence process and diligently applying it like any skill can help
you get significantly better at getting people to say yes to you. So let's get into that influence
process. What are the some of the ABCs of that? What do I need to understand to be a better
influencer? There's lots of different psychological principles. And so we can touch on as many as you
want. But I'll start with one, which is just the principle of liking. And we all intuitively know that we like people who like us.
And so the better job we can do at not just getting somebody to like us, but really coming
to like other people, that will make it much easier for them to say yes. So it's not about
me getting you to like me, Michael.
I really should be focusing on how can I come to like you?
And I should connect on what we have in common,
pay you genuine compliments, things like that,
that will convince me, you know what?
You're a pretty good guy.
And when you sense that,
you become far more open to whatever I may ask of you.
And it becomes a win for both of us
because the more I like you,
I would never take advantage of you. And you know that, and we have a better working relationship.
Great. So keep going. What are some of the other principles?
Okay. Well, another principle is reciprocity. And everybody innately understands this too,
the sense of obligation we feel internally to give back to somebody who is first given to us.
I mean, most of our parents
taught us this when we were children. Someone does something nice, they bend down and say,
what do you say? And then we'd say, thank you. And the conditioning began. We learned that we're
supposed to give back to people who first give to us. So people who get really good at influence
understand, you know what, it's probably in my best interest to actually
be the giver, to take that first step. Because if I do something that genuinely helps you, Michael,
you probably feel like, wow, that was pretty nice. I'd like to help Brian if I can.
And by living a life where I look to give to other people, I multiply my resources of people
who will want to help me when that time comes. But that's one of those things,
reciprocity. I've heard, you know, salespeople talk about that, that that that can be trickery
that, you know, let's give them. In fact, I remember once being in New York City years ago,
and some religious person came up and put a flower in my lapel and then asked me for money.
Reciprocity. When I didn't give them
enough money, they took the flower back. I've had the very same experience when I was in Austin,
Texas, where somebody offered a flower, but I actually said no to it because I understood what
was going on. It wasn't truly a free gift. He was going to then start hounding. But ultimately,
somebody within our group said, oh, thank you,
and took the flower. And then he followed us for a block or two, trying to get us to give him money.
That's not the kind of reciprocity that we're talking about. That is what we could term
give to get. I'm only giving, so I will get something. I believe the right way that we do
this is we look to genuinely help people because in our heart we believe it's the right way to live life.
But we also are very comfortable then
when we need help from somebody
to look at the people that we're connected to
and say, who has the right skill?
Who might have the time to be able to help me
with this issue that I need help with?
And that's where when you've lived the life of a giver,
people want to give in return.
But other than that, you're right.
It is purely then
a technique to get you to do something. And we're getting pretty good at sniffing that out. And we
tend to not want to associate with people like that. Yeah. You, you usually can sniff that out
pretty easily. You know, when you're getting manipulated with, you know, this, Ooh, look,
a free gift. And now here's what I want from you. And, but, but it still works. It must work or people
wouldn't do it. It does. Manipulation, I hate to say it, but manipulation does work. Everybody
listening to this can probably think of a time or two where they were manipulated into doing
something. And then they think, boy, if I knew then what I know now, I never would have made
that decision. So sometimes people who do the
manipulation get what they want in the short term, but usually in the long run, they don't end up
getting what they really want and need in life. And it might be an overused example, but think
of used car salespeople who will say or do anything to get you to buy because they know if you leave
the lot, you'll probably get the high pressure from somebody else and buy there. But those are never the people that we want to go back and do business with.
And they're never the people we want to refer people to. So what do they do? They hop from
job to job to job because they're always trying to stay ahead of that. Okay, let's move on. Another
one. Another principle that is really powerful is the principle of authority, that we recognize we will be more swayed by somebody who's considered an expert as opposed to somebody who we don't know anything about their background.
And the interesting thing about this, Mike, is that two people can say the very same thing, and the person who's known to be an expert might be believed all day long. And the person who has no background or experience won't be believed. And yet what they say in both cases
might be every bit as true. And I saw this once where my wife, who's a really good golfer, I had
shared with her a story about golf that I gave in a training presentation. Weeks later, she's reading
a book and she says,
listen to what Corey Pavin says. And for the listeners who don't know who Corey Pavin was,
he won the U.S. Open in the early 90s and he finished in the top five in all the major golf
championships. And she read the short paragraph and I said, I told you that. She said, no, you
didn't. I said, yes, I did. And she, for the life of her, could not remember that I said that. And I finally go, oh, I guess if Corey Pavin says it, it's true. But when I say it, it's not. But the reality was she believed him because he was a great golfer and I learned a lot. I studied a lot. I learned about it. I knew a lot about it,
but I didn't really have the street cred that anybody would care about my opinion.
But this podcast has done very well. The audience is quite large. And now I'm an expert because I
have a very successful podcast. I don't know that I know a whole lot more than I did before, but because of
what this podcast has done, I'm now an expert. Absolutely. And people live their life based on
perceptions. And the perception is now that you are an expert. And again, you're admitting you
may not know a whole lot more than you did before, but that's not what matters. It's what people, how people view you. And our challenge, if we want to influence others is, can we get them to see
what our expertise is? Yeah. Well, that's so important. What you just said about it, it isn't
the reality necessarily. It's what people perceive. It's what people see and what sense about you that,
that ultimately decides whether they will or they won't.
Absolutely.
Okay, keep going.
Well, we've got another principle called principle of consistency. And this one is really powerful, especially, well, really with everybody,
but especially powerful in sales.
People feel this internal psychological pressure to live up to what they say.
And they also get this external social pressure because if I tell you that I will do something, I feel kind of bad if I don't follow through.
I think that's pretty natural for most people.
And when I put it out there in the public space, well, then I'll also feel a little bit bad if I don't follow up what I said I would do because you'll look down on me. So we've got this internal and external pressure that really
compels people to keep their word. And I would just challenge anybody listening to this,
think of a time where you gave your word that you would be somewhere for somebody or you would do
something with them and you had to back out. The real
question then is, how did you feel? And every time I ask people this, Michael, they say terrible,
awful, guilty. Well, nobody wants to feel that way, right? So what do we do? We work really,
really hard to follow up and do what we said we would do. It's a powerful psychological principle
to get people to ultimately take action. We're talking about how to get people to say yes. And my guest is
Brian Ahern. He is author of the book, Influence People, Powerful Everyday Opportunities to
Persuade that are Lasting and Ethical. Metrolinks and Crosslinks are reminding everyone to be careful
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So Brian, I understand what you said about how people feel terrible when they have to let other
people down and not do what they said they
were going to do. But I also know plenty of people who are very flaky, who say they're going to do
something and don't do it, and it doesn't seem to bother them at all. There's always going to be
people who don't do what we might think they would do according to the psychology. It's not a magic wand. It will not get all the people to do all the things you want all the time. But if your listeners can move
20, 30, 40% more, get twice as many, four times as many people to do something because they just
adjust how they communicate, that's a huge win. So you're right. There will always be somebody who
gives you their word and doesn't follow through. But I think what ends up happening with people like that too is we,
if we can avoid it, we avoid association with them because we don't like when, for example,
if we're all out and everybody buys a round of beers and it gets to that last person and then
they choose not to, nobody likes that person. Nobody likes the person who says they'll do one
thing and then doesn't follow through and do it. So you start to get a little social shunning there.
So talk about scarcity.
Scarcity is another one that's incredibly powerful because as human beings, when we
know something's rare or it's going away, that we may lose an opportunity. There's just something like
in our gut that makes us want to take action. And I'm sure your listeners can relate to this.
Sale ends Sunday. There have been many times, I'm sure, when people listening to this podcast
got off the couch and got to the store just in case there was a good deal. And then they end up
buying something. Or maybe they saw an advertisement that said, while supplies last, now they get to the store
sooner, just in case they sell out.
In the absence of that understanding in either case, they might not have ever gone to the
store.
So it's very powerful because it taps into this part of human evolution that says, if
I lose out on something, that could be really, really bad for me.
And therefore, I should probably try to take advantage of that opportunity. Now, the downside is because some
people who are unethical understand this, they will create a false sense of scarcity to try to
get us to act. And I think one of the most prevalent examples is, and you've probably had
somebody who tried to sell you something for your home, like siding or roofing or gutters or something like that, who might have said, Michael, if you sign today, you can save 15%.
But if I have to come back, I can't give you that deal.
Well, there's nothing scarce about that.
They're just trying to manipulate you into signing today as opposed to having to come back.
But you know if it's a big
decision, you want to take your time on that decision. So that to me is manipulation. Yeah,
well, I've always been suspicious when people say, you know, this price, it's only good for,
you know, the next 12 hours, 24 hours. My guess is that if it's good for 24 hours, it's probably
good for a lot longer, typically. And the last principle is the principle of unity
that we haven't talked about yet. Well, unity is a relatively newer concept that was promoted by
Dr. Robert Cialdini in his book, Pre-Suasion. He originally came out with six principles,
which are highlighted in his book, Influence Science and Practice. But in pre-suasion, he introduced a principle called unity. And that principle speaks to the fact that
we are more willing to say yes to people who are of us, where we have this shared identity.
And the best example I can give you on this one is my father served in the United States Marine
Corps during the Vietnam conflict.
And while he probably wished he never had to go there and do that, when he was asked at a dinner party, what's the greatest experience of your life? He said, being a Marine, leading men in combat.
And I've noticed this, Michael, over my whole life, that when my father meets another Marine, particularly one who's been in combat, I would swear he's closer to them than me, his own flesh and blood.
Because they share an identity and a common experience that very few people can understand.
And that is unity.
My father would do something for a Marine that he might not do for anybody else in the world except for maybe family.
And there are lots of examples of this. Religion, where you go
to worship, if you do that, what do you do with people there? You stand together, you sit together,
kneel together, pray together, worship together. You become, they call it the body. So it's no
longer about me and you, it's about we. And when we can find that deep unity,
that shared identity with people, it's far easier for them to say yes, if we have to ask them to do
something. So what is the secret sauce in this? Because, you know, many of these principles that
you've outlined, you know, frankly, we've heard before, reciprocity, those things, people have
heard them before, but still, there are some people who are much more persuasive than others, even though they
know the same thing.
So what is that?
What is that secret that makes somebody more persuasive than others?
I think the biggest thing is probably the relationship aspect of it, because in the
absence of knowing anything else, when you meet somebody, there can almost be this instant, I like that person.
And then if you, it's, you know, we've used terms like charisma and charm and things like that. But
if you break it down, there are things that make people charismatic, charming, likable.
A great example of this was Bill Clinton. No matter what side of the aisle you were on
in terms of your politics, it's pretty undeniable that Bill Clinton had a way of connecting with people that was
different than most other politicians. You know, his ability to look people in the eye, his ability
to say, I feel your pain. I've read from multiple people who met him that here he was, President of
the United States, and he was focused on me.
It wasn't all about him. It was about me. And that feeling of importance when you're in front of somebody like the president just drew people to him. So there are things that we can learn from
that, that we try to emotionally connect with people. We look them in the eye. If we can have
appropriate physical touch, that we focus on them and not us and our agenda.
All of these things can build rapport instantly.
And people are going to be more likely to say yes to people that they like and feel connected to.
If you and I know each other and you like me and I call to ask for a favor, you're far more likely to listen to me.
If I say, hey, Michael, I've got something I need here.
And I really would appreciate your advice or your help.
If I've already built some foundation there through the principle of reciprocity that I genuinely was giving and trying to help you, that we've connected on liking, maybe we went deeper into unity, you will be far more likely to listen to me.
And that may supersede any expertise that I have, any scarcity that's there.
It might just be, I know Brian, I like Brian, so therefore I want to help him.
It's really not that complicated when you break it down the way you just did, because
people are people.
They tend to operate with the same manual.
But unfortunately, a lot of people,
when they are growing up, they may not have learned these things. I mean, there are a lot of people who compliment me because if someone asks me something, I might say, yes, please,
or no, thank you. I've had a lot of people say, wow, it's really nice to interact with people
who have manners. And I'll jokingly say, my mom raised me well, but that signifies to me that that is not as common as it might have been when you and I were growing up.
So not everybody is raised to understand these things. I mean, there's so much self-promotion
in our society today. All we have to do is watch a college football game or an NFL game to see
it's always far more about the individual than it is the team.
So some of these things, while they may have seemed like common sense, are not as common as
they used to be. But the good news is for people who will latch onto it and do it the right way,
the way science says, you will be far more persuasive than people who aren't doing that.
Well, this is one of the good things about podcasting. You've covered several really
strong principles in terms of getting people to say yes, and so people can go back and listen to
them again if they need to. Brian Ahern has been my guest. He is the chief influence officer at
Influence People. He is an international keynote speaker, and he is author of the book,
Influence People, Powerful Everyday Opportunities
to Persuade that are Lasting and Ethical. Thank you, Brian. Thanks for coming on.
Thank you. I really appreciate being on the show.
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Rules are rules, and we have a lot of rules. Just try getting on an airplane. You have a lot of rules you have to follow to
get on that plane. And at some point you might ask the question, are all these rules really
making us safer? Are you safer because nobody can bring liquids on an airplane? Are all those
warning labels on a stepladder really preventing people from falling off the stepladder.
Tracy Brown is somebody who decided to investigate all this.
Tracy is co-author of a book called Playing by the Rules,
How Our Obsession with Safety is Putting Us at Risk.
Hi, Tracy.
So all these rules that have been created
were probably created with the best of intentions. I suspect the phrase is often used in creating these rules, out of an
abundance of caution we're now going to do this. But do all these rules
really help? In fact far from it we found that some of these safety and security
rules are actually making us more at risk of other things so that's really
an interesting discovery. It just seems that when something has got a safety or a security label on it,
people stop asking questions. They stop asking, is this actually doing anything to make us safer?
So let's talk about some specific rules that I think a lot of people find arbitrary,
and we have to look no farther than the airport.
Okay, so one of the things is obviously all those things that TSA don't allow us to
take when we board an airplane.
And we assume that there must be some reasonable possibility that someone could, for example,
use those outsized shampoo bottles, fill them up with stuff and make a bomb in the airplane
bathroom.
We assume someone somewhere must have actually been able to achieve this.
And similarly, with all the other sort of stuff that they say we can't take on board,
there seems to be some sort of background to it.
We were very surprised to find that it's near impossible to make a bomb in the airplane bathroom with the kind of stuff that people are worrying about.
On the other hand, you can go straight through airport security, buy yourself a bottle of
overproof whiskey, you can carry a lighter on board. It seems rather strange that you're allowed
to do that because it suits the duty free, but you're not allowed to take anything more than
three ounces with your shampoo. So there must have been something,
there must have been some basis for somebody saying, okay, no more than three ounces of liquid
on an airplane. Something must have happened. Well, a lot of this is, it starts with something.
There was an attempt to create a bomb on a plane, But it wasn't a likely successful attempt.
So what happened was that it took, I think, 30 attempts and four weeks
of the top government scientists trying to use what these would-be terrorists
had been hoping to use to create a bomb.
And it took many, many hours.
So obviously most planes would have landed by the time you've been in there
in the bathroom with your eyes, keeping it all at 10 degrees, because if it goes any higher than that, you would inhale the fumes and die.
Keeping it all really 10 degrees, you'd be in there three hours, four hours, hopefully no one knocking on the bathroom door wondering what on earth you're up to.
And then you'd have to have another few hours to dry it out into some sort of a powder.
So, yeah, there is a tenuous link.
The thing is, of course, people feel, we sort of live in this age where people feel something must be done.
And that's not just about possible public outrages, terrorism incidents, gun sprees.
It's also about people feeling that something must be done in relation to child protection, if there are any of these very unusual, really highly unusual circumstances
where children are abducted and killed.
It's very, very rare.
But again, there's this feeling that something must be done.
We must have some new measure put in place
that will mean that won't ever happen again or can't happen.
And it becomes almost a kind of talisman.
The fact that it isn't really ever likely to work almost a kind of talisman. You know, the fact that it doesn't,
isn't really ever likely to work, doesn't really come into the question.
So the response to that might be that, well, but if it saves one child, if in an abundance of
caution, we're doing this because you just don't know, As you said, you know, it's unlikely you could
make a bomb, but unlikely is not 100%. So this just makes sure that, you know what I'm saying.
So what's your response to that? Sure. But I mean, we need to be very careful here, because
what happens is when you stop looking at what are the unintended consequences of introducing rules,
you stop looking at the lives it might ruin. So, and I'm
quite serious about this, it's not a rhetorical point. If you have rules that stop families from
taking more than two children, or in some cases, even two children under the age of eight swimming
in a public pool, because of fear that this would increase the risk of a child not being supervised
and therefore drowning. And there are no under
rates drowning in public pools as a result of parents having twins or two young children
and taking them both swimming. They just are not the incidents to deal with. But, you know,
there's a theoretical possibility it saves one life. But there's also a pretty convincing
possibility that families not going swimming and getting children used to,
particularly getting them used to cold water and cold water shock at a young age, are not producing
teenagers who can cope with falling into rivers and lakes. And that is a real thing that happens
because teenagers do die from falling into rivers and lakes. So, you know, these things are trade-offs,
you know. So when we introduce something in the name of So, you know, these things are trade-offs, you know.
So when we introduce something in the name of safety,
sometimes we're introducing things which actually put us at risk of other things.
So a good example of that is also quite a well-known one,
that after 9-11, and continued for many years after 9-11,
because of all the restrictions that were put in place, among other things,
people took to the roads. Well, the roads are a much more unsafe place to travel,
and as a result, you saw a direct correlation in the spike in road incidents and deaths.
There are some things, though, that become safety issues, that become part of our culture,
and that nobody questions anymore, and that people think, well, thank God for that. I'm thinking of seatbelts.
I mean, what, 50 years ago, cars didn't even have seatbelts.
And when they did, they only had lap belts, and hardly anybody used them.
But now everybody uses seatbelts, and I think most people agree it's a good thing.
And, Mike, you're absolutely right to point out seatbelts.
The interesting thing about the seatbelts argument is that it was won by hard evidence. So people analyzed what was causing the severity and fatalities in car accidents. And as a result of that, there were experiments introducing seat
belts. The results of those experiments showed that people were much less damaged by the
collisions that did happen, and the seatbelt argument got one that way. It got one with
evidence. It's very different from the kind of things that you're talking about. And you
know, you raise a really important point here. I kind of hear behind your question the concern
that it's not just a question of whether stuff makes us safe,
but it's also the other stuff that might be damaging.
You know, that childhood no longer seems this fun place to be,
and that raising a family is all about risk assessment and safety measures
rather than actually exploring the world and learning how to cope with those risks
and find the opportunities.
There is certainly a perception, and perhaps the media plays a role in this by seeing all
the horrible things on the news that happen and all, there is this perception that the
world is a more dangerous place than it used to be, that a few generations ago life was
simpler, more innocent, more trusting.
Is the world becoming more dangerous?
It's going the opposite way. And this is why it's so frustrating. And one of the reasons why
I felt such an urge to write this book, because I really do want citizens to stand up and start
asking questions, because we have got this fantastic legacy of safety. As you said,
children now are belted up in the back of the car. We don't have playgrounds with this really hard concrete that people smash their heads on.
There are some really good measures.
There are just so many things, you know, that our children are less likely to be involved in wars,
less likely to be harmed on the streets,
so many things that they have better options for than we ever had in the
previous generations did. And yet we live in such anxious times. Why can't we not claim that legacy?
It seems that we need to kind of relax a bit and start asking some questions about what risks
really are. I know you have some good stories and examples of how all this concern and worry over potential dangers has played out.
For example, one mom who allowed her son at age of 10 to walk a few blocks to soccer practice,
only to find that someone called 911. And now most of us would be really intimidated by that
because a cop showed up at soccer practice and ranted at her and raged at her.
But her reaction was fantastic.
She wasn't intimidated.
She went home and she phoned the chief of police in her town and said,
where's your evidence that our town is really so dangerous that I can't let my 10-year-old walk just 20 minutes ahead of me to soccer practice?
And he had to admit there was none
and in fact that actually led to her running a big campaign to get kids playing outside more and get
parents to be more aware of what the risks are of abduction and kids off the street and that kind
of thing and in fact she actually created she noticed that there were many roads many streets
where there were no sidewalks
because so few kids were playing outside that in fact a very dangerous thing had happened
was that nobody bothered to build a sidewalk on some streets.
What you said earlier is so true it seems that when something bad happens to someone
that somehow that results in a law, a rule that now must apply to everyone, even though there's little evidence that this is ever going to happen again, that it's ever going to happen to anybody other than the person it happened to.
But I guess it's that feeling of if something bad happens, we have to do something.
We must do something because that's what good people do.
And sometimes it's kind of ridiculous. That's the crucial question. We really do need as citizens to get
our politicians and our rule makers to ask the question, is there a pattern? Is there a pattern?
We need to make them aware that we as citizens expect them to take a pause for breath and ask that question.
Never mind that the newspaper headlines are screaming.
They really need on our behalf to ask that question, and they won't do it unless we ask that too.
Is there a pattern?
And if there is a pattern and we might do something to stop it,
then are we sure that the thing we're proposing to do will actually influence their pattern?
You know, one of the things we do just have to accept is that there are some things that don't
have a pattern, like those random events of very unusual child abduction and murder,
and we just cannot predict them. Any measure that people could dream up and tell you,
this is a great way to spot the person who's going to do it, this is a great way to spot the situation where it's likely to happen.
They're just not telling the truth.
All of the evidence that we can find,
and there have been some fantastic studies,
show that this is pretty much a random event
and there's no predictability.
And, you know, things happen.
There's no way to guarantee.
I mean, a piano could fall on your head tomorrow.
It's just things happen. They just do.
Things happen, but also good things happen as well.
Good things happen as a result of us going out into the world and experiencing it,
especially when we're talking about allowing our kids some freedom to engage with it.
And I think one of the problems is that we don't count what it is that children are losing
when they're wrapped up and kept at home.
It does seem that there's a lot of momentum for this.
In other words, the more new rules and new laws about safety that we pass,
then the more laws and rules about safety that we pass.
It's as if the government or whoever is making the rules assumes that people are so stupid that they couldn't possibly figure out the danger here.
So we need to pass a rule to point it out.
We looked into the question of the politics of it all.
And one of the things we noticed was that the closer you are to an election, the more likely it is that you're going to get this kind of knee-jerk response.
In fact, we tracked various political leaders who were initially very calm in response to a serious public incident.
And we showed how actually the closer it got to their re-election, that changed.
And I think what that tells you is that this is not a given.
You know, what they're trying to do, of course,
is to get favour from particular groups by responding.
But if we make it clear that we as citizens
do not expect our politicians and our rulemakers
to react at the drop of a hat, the latest thing,
then I think we're going to get a different response from them.
At the moment, the pressures all think we're going to get a different response from them. At the moment,
the pressures all seem to be going one way. And I'm not talking about go off to university and
make yourself into a statistician and start taking issue with all this. I'm saying that if all of us,
once in a while, instead of shrugging our shoulders at something that doesn't make sense,
ask the question, then these things would stop becoming sort of a free pass. If you say safety or security, or it's for your own security,
it stops being a free pass. It becomes a slightly more difficult and uncomfortable thing for people
to do, and they will have to justify themselves. It just takes all of us doing that once in a while
to really change how I think the pressure that there is coming the other way to say no, stop and think.
But isn't the comeback to that, which is hard to argue, well, don't you want our kids to be safe?
Well, sure, but that doesn't mean what you're suggesting will.
Yes, but, you know, it couldn't hurt and it might help.
Well, the other danger is that when everything is about safety,
then we start losing sight of the real important stuff.
You know, because I'll give you an example.
Pregnant women are absolutely bombarded with information now
about what is safe for their unborn baby.
And, you know, it's about everything.
They can't go to the pool because they might inhale the chemicals,
never mind whether or not they're getting any benefits from swimming.
You know, all sorts of things to do with putting plastics in their microwave
and what they should eat, what they shouldn't eat and cheese and all sorts of different
things that they're warned about. Now, there are some really important bits of information to get
across to pregnant women. And that is that folic acid does hugely improve the outcomes of their
pregnancy and how to spot early signs of preeclampsia, which is a condition that is not good for either mother or baby.
Now, those are two really important messages.
But if they become two messages among 300, how are we sure that people are going to hear them?
So it's not a case that just stacking up these messages and talking about safety on everything really helps us.
It means we lose the ability to alert people to things that really do need to be taken notice of.
Do you think it might be just too late for this?
I mean, is it too late to stop the momentum of this?
I think it's hard.
I agree it's hard.
And I think in some areas it's particularly difficult.
In kids' sports, I think it's really difficult to do now.
But I do think that there are so many great examples in our book of people who ask the
question and stop something in its tracks. Sometimes, you know, they've had to really work
hard to get that question heard. So in the case of taking children swimming, the hero of that story,
she just took it further and further. She went to the pool, she went to the local authorities that
govern the pool, she went to the professional body that informs, she went to the local authorities that govern the pool. She went to the professional body that informs.
She went to the insurers everywhere.
She was great and really pushed it through.
But there are other stories where people just asked a simple question and put the, I guess, put the sense of accountability back on the person proposing the rule.
Because you know how that feels like.
If someone says to you, well, it's for safety, you feel like that puts you under the spotlight. Well, who am I to say it's not? But
if you say, where's the evidence? I just want to see the evidence. That puts the onus back on them
to come up with it. And I think we can do a lot to push that back and to stop feeling so intimidated
and start listening. We all have this inner voice telling us that some of this stuff just really does not make sense.
Well, what we were talking about earlier about the seatbelts,
I mean, there's real evidence that seatbelts do protect people, prevent injuries, save lives.
So that's a good thing.
There are other things that are just maybe more coming to light recently,
like head injuries in football.
And so now people have to question, well, do I want my kid to play football? And, you know, these are legitimate
questions. Go ahead. There are some things where in life we might choose to take certain risks.
Horse riding is a really dangerous sport. You know, football is a dangerous sport.
Skiing is dangerous. You know, there are some things relative to other things,
and there are some things where we choose to take certain risks.
And so long as we know what they are, we can make those choices.
And, you know, we can make decisions about how much we want to allow rules to influence those.
The problem we have with so many of these things is that they're not being introduced in respect to the evidence.
And at least, as you say, in those discussions about football, there is a conversation
about the evidence. Most of the time, we don't even see a conversation. Somebody just thinks,
you know what, this is a really good idea to put up a notice. One of the other issues I'm finding
in kids sports is that people are being appointed to have these roles like you know child protection
officer in in a maybe a junior soccer league and what happens is they then need to find something
to do so they start sending emails and they start looking for training courses for the coaches and
these you know guys who are volunteers who suddenly it becomes not so fun anymore because
they've got to go on all these courses and um they've got to have all these checks and so on.
And, you know, people start saying, you know what, you know, I've got a busy day job.
I'm going to leave this.
And that's what happens.
You kind of formalize it by appointing people into these roles where their job is to, you know, to come up with something that shows that they are taking these fears seriously.
Yeah.
And what you were talking about before,
we do things that are risky.
Skiing is risky, jumping out of airplanes is risky.
We choose to do them,
and letting our kid walk ahead to soccer practice a couple of blocks
is nobody else's business.
You'd think it was nobody else's business.
And this is worrying over
the last week and um while i've been talking to people uh around america about about these issues
one of the things that's come up is this thing of people phoning 9-1-1 when they see a car a child
left in a car seat while mom pops into the drugstore or something um and that this is now
something that people are making their business.
So I think there's a lot of urgency
in us starting to get people
to take a bit more of a measured response
to risk and safety.
And one of the ways we can encourage them to do that
is to think about whether or not
there's anything to back up all these anxieties.
I wonder what this all does to kids.
I mean, you talked earlier about
there isn't as much freedom in childhood
and that ability to learn what the dangers are
because that's already been programmed into the system
that you don't go anywhere near those dangers.
And what does it do to kids?
One of the things I've noticed a lot is that we've lost our sense of how we learn to negotiate risks.
So we forget that we did it through experience.
You can't be instructed in this stuff.
You actually have to go out.
You have to experience everything from rejection.
You have to experience going to the store and the storekeeper giving you the wrong change
and how you cope with an adult in that situation.
You have to experience misjudging, stepping out into the street
and only just having to jump back onto the sidewalk.
And, you know, you have to experience those things in order to get a measure of them.
So it's kind of worrying that we've got a generation of kids who, in a practical way, are not engaging with the world enough.
But also, emotionally, what's it doing to them?
You know, when you get a rejection letter,
teachers were talking to us about this when we wrote the book.
When you get a rejection letter from your first application
for an apprenticeship or for going to college,
how do you weigh that if you're not used to
understanding that one bad incident does not, you know, make your whole of the rest of your life?
You've kind of just haven't got that resilience unless you've been able to understand things in
their context a bit better. So I think our ability to understand risk and opportunities
is really at risk here. Well, I think this is an important conversation because, you know, so often when
we hear something about rules or laws or things that's for safety's sake, or it's for the children,
or it might save one life, that we just accept that and that there are two sides to this and
that conversation is worth hearing and worth having.
Tracy Brown has been my guest.
The name of her book is Playing by the Rules, How Our Obsession with Safety is Putting Us at Risk.
And you'll find a link to her book in the show notes for this episode.
Thank you, Tracy.
Okay, who hasn't taken a drink straight from the milk carton in the refrigerator?
And while it may be convenient to do it at the time,
it's actually pretty gross how many germs it spreads.
And it can actually make your milk spoil faster.
In a study, there were eight times the number of bacteria in the carton of milk
that had been drank from directly compared to the carton where the milk had been poured into cups. And this was only 10 days
after first drinking from the carton. Now, that bacteria won't necessarily make you sick, but if
you do have a cold or the flu, you could give it to somebody else who drinks that milk. What that bacteria will do, however, is cause the milk to deteriorate faster and go bad.
So resist that straight from the carton swig and tell other people in the house to do the same.
And that is something you should know.
I'm Micah Ruthers. Thanks for listening today to Something You Should Know.
Welcome to the small town of Chinook, where faith runs deep and secrets run deeper.
In this new thriller, religion and crime collide when a gruesome murder rocks the isolated Montana community.
Everyone is quick to point their fingers at a drug-addicted teenager, but local deputy Ruth Vogel isn't convinced.
She suspects connections to a powerful religious group. Enter federal agent V.B. Loro, who has been investigating a local church for
possible criminal activity. The pair form an unlikely partnership to catch the killer,
unearthing secrets that leave Ruth torn between her duty to the law, her religious convictions,
and her very own family. But something more sinister than murder
is afoot, and someone is watching Ruth. Chinook, starring Kelly Marie Tran and Sanaa Lathan.
Listen to Chinook wherever you get your podcasts.
Hi, I'm Jennifer, a co-founder of the Go Kid Go Network. At Go Kid Go, putting kids first is at
the heart of every show that we produce.
That's why we're so excited to introduce a brand new show to our network called The Search for the Silver Lightning,
a fantasy adventure series about a spirited young girl named Isla who time travels to the mythical land of Camelot.
During her journey, Isla meets new friends, including King Arthur and his Knights of the Round Table,
and learns valuable life lessons with every quest, sword fight, and dragon ride.
Positive and uplifting stories remind us all about the importance of kindness,
friendship, honesty, and positivity.
Join me and an all-star cast of actors, including Liam Neeson, Emily Blunt,
Kristen Bell, Chris Hemsworth, among many others,
in welcoming the Search for the Silver Lining podcast to the Go Kid Go Network
by listening today. Look for the Search for the Silver Lining on Spotify, Apple,
or wherever you get your podcasts.