Something You Should Know - The Science Behind Your Weird Thoughts and Habits & Your Power to Influence Others
Episode Date: October 13, 2022If you are facing a big decision, you should sleep on it first. That is common advice. But is there any validity to it? This episode begins with the answer to that question. https://www.newswise.com/...articles/sleep-on-it-is-sound-science-based-advice# We all get those weird feelings – you know like we are being watched or that feeling that time is passing by faster or you have memory from your past, but you are not sure if it is true. Why do humans get these feelings, and do they serve a purpose? Here to discuss that is Dr. Jen Martin, an award-winning educator from the University of Melbourne and author of the book Why Am I Like This?: The Science Behind Your Weirdest Thoughts and Habits (https://amzn.to/3C5wgdb) We have the power to influence others in a positive way. Not to sell or persuade them but to make their lives better. And it is pretty easy to do according to Tommy Spaulding, author, speaker and former CEO of Up With People. Tommy writes about this in his new book The Gift Of Influence: Creating Life-Changing and Lasting Impact in Your Everyday Interactions (https://amzn.to/3e0FXSl). Listen as Tommy joins me with inspiring personal stories that will motivate you to make a difference in someone else’s life. There is one phrase that a good negotiator will never use because it could come back to bite you. Listen as I reveal what the phrase is and why you should avoid saying it all costs. Source: Source: Jim Thomas author of Negotiate To Win (https://amzn.to/3V0G4h4). PLEASE SUPPORT OUR SPONSORS! Confidently take control of your online world with Avast One — it helps you stay safe from viruses, phishing attacks, ransomware, hacking attempts, and other cybercrimes! Learn more at https://Avast.com Shopify grows with your business anywhere. Thanks to their endless list of integrations and third-party apps - literally everything you can think of, from on-demand printing, to accounting, to chatbots - everything you need to customize your business to your needs is already in your hands. Sign up for a FREE trial at https://Shopify.com/sysk ! Download Best Fiends for FREE from the App Store or Google play. Plus, earn even more with $5 worth of in-game rewards when you reach level five! Did you know you could reduce the number of unwanted calls & emails with Online Privacy Protection from Discover? - And it's FREE! Just activate it in the Discover App. See terms & learn more at https://Discover.com/Online https://www.geico.com Bundle your policies and save! It's Geico easy! Learn more about your ad choices. Visit megaphone.fm/adchoices
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Today on Something You Should Know.
When you have a big decision, is it really a good idea to sleep on it?
Then the science behind some of those weird feelings you get,
like the feeling you're being watched,
or that feeling of being in the zone or in the flow.
Really interesting research has shown that people, when they're fully in the flow, they're actually shutting off some of their really high-power thinking parts of their brain.
So you end up in this state where you're not actually kind of self-monitoring and judging anymore.
You're just doing what comes natural.
Also, one phrase a good negotiator will
never say, and the power you have to change people's lives for the better. Every morning,
you can wake up and you can think about the people in your life. Who's going through a divorce?
Who's got a son that's got depression? Who's got a 50th wedding anniversary? We can have an
opportunity to have an influence on their lives, or we can just walk on by. All this today on Something You Should Know.
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Something you should know.
Fascinating intel.
The world's top experts.
And practical advice you can use in your life.
Today, Something You Should Know with Mike Carruthers.
Hi, welcome to Something You Should Know.
I'm sure you've heard the advice that before you make a big decision, you should sleep on it.
Well, there is actually some scientific support for the sleep-on-it approach.
Researchers at the University of Massachusetts Amherst
briefly exposed a group of people to the Iowa gambling test,
which is a widely accepted game of decision-making.
After people briefly saw the test,
half of the subjects then took the test right away,
and the other half took it after a good night's sleep.
The group that slept on it did noticeably better.
Rebecca Spencer, author of the study, explains that sleep fine-tunes our memory and sharpens learning.
She says while we sleep, we're actually revisiting a lot of information that we've stored,
giving the logical data a better chance to take hold and prevail. So in general, sleeping on a
decision before you make it will bring a better decision. And that is something you should know.
I think all of us have these strange experiences in life that we notice but can't explain.
And what I mean by that are things like the feeling of being watched,
or that feeling sometimes when you're just in the zone and you can do no wrong,
or why it's hard to maintain eye contact with someone when you're talking to them,
or why you remember things in your life that
actually didn't happen.
So why do we have these experiences?
Well, there's some science behind it, some really interesting science, and someone who
has researched this is Jen Martin.
She is an award-winning educator at the University of Melbourne in Australia, and she's author
of the book, Why Am I Like This?
The Science Behind Your
Weirdest Thoughts and Habits. Hi, Jen. Welcome to Something You Should Know.
Thanks so much for having me. Delighted to be here with you.
So let's start with that feeling that I've sometimes had it that even though I think I'm
alone, I feel like I'm being watched. Is that a pretty universal experience, I imagine?
Yeah, no, I think it is.
Research suggests that about 94% of people have had that experience of you actually feel
like you're being stared at.
But then interestingly, when you look up, you discover that it's true.
So you sort of feel like you have this sixth sense. And this has been
studied for hundreds of years, that we have this very intense feeling that someone's watching us.
And of course, you know, that could just be, it could be a self-fulfilling prophecy that because
you're feeling uncomfortable, you feel like you're being watched, that you're kind of fidgeting. And
that means that the person sitting near you on the train does actually look at you. You know,
there's all sorts of possibilities here. But there's a really interesting, some really interesting research that shows that
our brains might be absolutely hardwired to recognize when people are looking at us, even
when our eyes don't see them looking at us. The idea came from a study of a man who was known in
the literature, in the scientific literature,
as TN. And he has this very interesting condition as a result of having had two strokes.
So if you can imagine, his eyes are functional. There's nothing wrong with his eyes.
And his eyes still send information to his brain. But the part of his brain that deals with that
visual information, if you like, has been damaged.
So his eyes and his brain essentially don't connect. So he doesn't actually see anything
through his eyes. And the researchers did some really interesting studies where
they put a monitor in front of him and showed him pictures of faces on that monitor.
Some people looking directly at him, some people looking off to the
side. And at the same time, they're measuring what's going on in his brain, the part of his
brain that's in charge of emotions and recognising faces. And remember, this person can't actually
consciously see these pictures. So to him, he can't tell you whether this picture in front of
him is a man or a woman, whether they're looking at him, whether they're looking in a different direction, but his brain could tell. So his brain
knew when someone was looking at him, even when he couldn't actually see it consciously, which is
just amazing. So it may be that we've evolved to be so finely tuned to when somebody is looking at
us that we don't actually even have to see it with our own eyes. Well, certainly humans do have pretty good eyesight and it has served us well.
During our evolution, it was obviously hugely advantageous for us to know when somebody was
looking at us because we needed to be able to work out really quickly this person who's paying
us attention. You know, are they a friend or a foe? Is this somebody who's going to be able to help me or is this someone who's about to attack me? And so our brains are
just really good at recognising that. And the other interesting thing to notice about that is,
you know, when you look at a person, obviously there's the coloured part of our eye, but we
obviously also have a very clear white part around our eye. And that means that even from a distance,
you're really good at
working out whether somebody is looking straight at you or they're looking in a different direction,
because you can see how much of the white of their eye is visible. No other primates,
so our closest relatives, the apes, none of them have that white patch around their eye. So that
is something specific to being human that we always want to be able to tell, is
this person looking at us or not looking at us?
Something I've always been interested in is that feeling of when you're working in the
zone, when everything just is working.
Because I think we've all had that.
Some have it more than others.
But boy, when it's happening, it's just magic.
Yeah, I know.
And don't you wish you could have it more often?
So tell, describe to me what being in the zone feels like to you.
It just, it's usually, you know, work related or sometimes it's, you know, sports, but boy,
it just, it feels like you could just go forever and you can do no wrong.
And isn't it a nice phrase that it's been called,
being in the zone? That term was coined by a Hungarian psychologist back in 1990.
And as you say, when you're in that zone, you're just completely immersed in what you're doing,
and you just lose track of time, you lose track of anything that's going on around you. And I
imagine you feel the same as I do,
that you just feel highly skilled at whatever you're doing. You sort of have this sense of
mastery, which is so rewarding. What the research tells us is that there's absolutely a relationship
between how difficult a task is and how good at it you are. So if you're trying to do something
that's just way beyond you and is really difficult and you can't actually achieve it, you're much more likely to end up feeling
really frustrated or anxious than you are to end up feeling in a state of flow. But equally,
if the task you're doing is really easy, you're going to end up bored and disinterested. You're
not going to end up fully immersed and engrossed. So it's all about this sweet spot. You don't want to be bored, but you don't want to be stressed. You want to feel
challenged, but you want to have this sense of confidence that you can actually achieve
what you want to achieve. And really interesting research has shown that people, when they're
fully in the flow, they're actually shutting off some of their really high power thinking parts of
their brain.
And so you end up in this state where you're not actually kind of self-monitoring and judging
anymore. You're just doing what comes, what feels natural. And so they've scanned the brains of
jazz players, for example. So picture someone sitting down at the piano, they're improvising.
And these people actually are no longer planning,
they're not thinking consciously about what they're doing, they're not judging themselves,
they're not self-censoring, they don't feel any sense of inhibition, they're just playing. And
we know that our brainwaves change, we become really quite different when we're in that zone.
We get flooded with endorphins, and then the chemicals that we get flooded with make us feel,
you know, able to focus better. We get to link ideas. We become more creative. I mean, you know,
this is a brilliant, brilliant place to be. And I know a lot of people train themselves to try and
get into the zone. I don't know how it is for you, but for me personally, I don't think I've
got to that stage, but I just enjoy it whenever I manage to feel that way. Yeah, I know that when I'm in the zone, it feels so natural and normal.
And I wonder why can't I capture this in a bottle?
Why can't I pull this out of my hat whenever I need it?
But like you, I mean, it comes when it comes and it doesn't come when it doesn't come. Another one that I really want to hear the story about is because, again, I think it happens to everybody.
You go get something in the kitchen because you need to go get it, and you walk in the kitchen, and you cannot remember why you came in.
And it's maddening, but it seems very universal.
I think it's absolutely universal. And
scientists have done some really interesting research into how that can be. You're in one
room, you have very clear idea of why you need to walk into the next room. And then by the time you
got there, which is what all of a couple of seconds later, as you say, you just have no idea anymore.
So researchers have done computer games and then
in real life. So, you know, imagine people in a study, they're walking around, they've been asked
to pick up and put down particular objects. And the way they managed this in the study was that
the people had to put these objects into a box so they couldn't see what it was. And then as soon as
they walked into another room, so they'd walked through a
doorway, they were two or three times more likely to forget what it was that they had in their box,
even if they'd only picked it up 20, 30 seconds before. But if they'd walked through a doorway,
they were much more likely to forget what it was. And so essentially there's, yeah, the research shows us
that this is now known as the doorway effect. And basically it tells us some really interesting
stuff about how our memories work. So you think about your memory, obviously your memory is
divided up into particular events. You don't, as we were talking about a little while ago,
you don't have a continuous perfect recall of your life. It's not like our memories are kind of video recorders recording everything.
And so at any one time, you know, you have a certain amount of information because you're
in a particular event. But then obviously, you know, you're going to move on to a new event,
and you can't hold on to all of the information from what you've just been doing previously,
you don't have enough space in your brain. And so essentially, once this particular event that you're in is over,
your brain discards some of the information that it doesn't think is relevant anymore. So you've
got space to remember new, more relevant things. And so that raises the question then of how does
your brain decide when one particular event is over and a new one has begun. And this research shows very clearly that walking through a doorway
is clearly a signal to our brains something new has happened.
What happened before, you know, that was relevant
in the previous space that you were in.
It's probably not relevant now, so get rid of the old information
so you've got room for the new.
And researchers found that even just imagining walking through a door, not even physically doing it, was enough to make people forget
things more easily. We're talking about why you have the weird thoughts and habits that you have.
And we're talking with Jen Martin. She's author of the book, Why Am I Like This? The Science
Behind Your Weirdest Thoughts and Habits. Bumble knows it's hard to start conversations. Why Am I Like This? The science behind your weirdest thoughts and habits. is changing how you start conversations. You can now make the first move or not.
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So, Jen, let's talk about eye contact, because I think that's something I've always found interesting.
It's really tricky, and it's hard to maintain, and too much is creepy, and too little is off-putting, and it's weird.
Yeah, eye contact's interesting, isn't it? So my day job is to teach scientists how to communicate more effectively. So I spend a lot of my time teaching students how to give
better talks. And of course, one of the things that we talk about a lot when we're thinking
about public speaking is making eye contact, that it's really good. It encourages an audience to
feel connected with you. It helps people to trust you. You know, making eye contact, that it's really good. It encourages an audience to feel connected with
you. It helps people to trust you. You know, making eye contact with an audience is really important.
But the vast majority of our students find that actually when they're thinking carefully about
what it is that they want to say next, they actually have to look away. They find it almost
impossible to maintain eye contact with somebody when they
need to think. And so it turns out that actually, you know, the more our brains are working away
on a task, the more likely it is that we feel this really intense need to look away from someone's
eyes, not because we're embarrassed or we're shy, just because actually it's so mentally stimulating
to maintain eye contact with someone that our brains just completely become overloaded.
And so if you need to be able to think clearly, you look away. So there's eye contact is this
really interesting balance that we know we judge people more positively, at least in Western
cultures, I should point out. We judge people as being, at least in Western cultures, I should point out.
We judge people as being more likable and more trustworthy if they make eye contact with us.
But similarly, we can't maintain eye contact all the time.
So as you say, it's a really tricky thing. And seeing somebody's eyes, like we were talking about before, we're so tuned to whether people are watching us or not,
that eye contact has become this very important kind of social signal.
So I know it's common for people to talk about that sensation that time seems to go by faster
as you get older. And I know there are different theories as to why people have that sensation.
One of them is called the proportionality theory.
And it's a really simple argument that basically says a year seems to pass much, much faster
when you're 40 than when you were four, because, you know, when you're 40, a year is only a
40th of your life compared to a quarter of your life.
But the research suggests that it's actually much more
than that. And that's because when you were younger, you were having lots of new experiences
all the time. You tried new foods for the first time, you're meeting new people far more often,
you were doing new things all the time. And so you end up having these really dense,
full, rich memories because there was so much going on. But of course, as we get
older, we tend to become more creatures of habit. We tend to see the same people more often. If
you've got a job, even if your job has some variety, there's going to be a lot more kind
of habit and routine in your life. And so the memories that we make just aren't as busy,
there's not as much going on. So when we look back over
our childhood, because we have these really busy, dense, full memories, we feel like our childhood
took a really long time. Whereas if you look back over recent years, probably you didn't have as
much variety in your life. And so the time feels like it's passed really, really quickly. So the
clear answer, if you want to feel like time is not just disappearing really quickly as you age, is to actively seek out more new and different experiences.
So, you know, go on a holiday, eat different food, meet new people, listen to different music, whatever it is, but just bring some novelty into your life.
So I really like that idea.
I mean, look, I could talk about any of
these topics till the cows come home. They're all stories that I chose particularly because I think
they're fascinating and knowing some of the science behind the questions not only does it
get rid of the kind of urban myths and the old wives tales, but it gives people some information
on which to base their decisions. And I think science is relevant to all of us, which is why I love what I do so much.
We all need to have access to science.
One of the experiences that you write about and you talk about that I don't think I've
ever experienced is the idea that you remember things that never happened.
And so what do you mean by that?
Yeah, well, it's a really interesting one, because I think we all tend to think that our
memories are pretty much infallible. You know, we recognize that we can't remember everything
that goes on in our lives, it's just too much. So we tend to be aware that we remember particularly
emotional experiences, or particularly joyful experiences. So we accept that our brains probably don't
remember everything. But surprisingly, I agree with you, there's actually lots of evidence to
show that we do construct memories, you know, we fill the gaps and we make lots of mistakes.
And so the research that I was talking about was looking into researchers who've gone out, particularly trying to implant false memories within people. And it turns out that it's not
that hard to do. There's kind of a recipe you can follow. And, you know, these psychologists
ended up being able to convince people that they'd had a ride in a hot air balloon, even when they
never had, by kind of, you know, photoshopping photos and showing them pictures of people in
the hot air balloons, and then getting them to kind of go through this, you know, imagined exercise.
But then, you know, so that's kind of you think, oh, yeah, well, that's okay. That would be quite
nice. What difference would it make in my life? But of course, this whole idea can have a really
nasty dark turn if you then read about the research where researchers could get people
to commit to crimes that they'd actually never committed. It's kind of scary to think that if
you're a little bit prone to suggestion, which is what the research shows, that you can be
convinced you've done things that you never, never did. Why does silence calm me? I think that's pretty universal that silence will
calm anybody down. Why is it self-evident or is there something going on there? I mean, I think
there's two issues here. One is that a lot of people don't allow space for silence in their
lives. They're always talking to people or listening to music or listening to podcasts or
audio books. But of course,
there's also the point that many people don't get to choose to live in quiet places.
So there was a report back in 2011 from the World Health Organization looking at the burden of
disease from noise, and they came out with some pretty shocking statistics. They reckon that at
least 1 million healthy life years are lost every year,
this was in Western Europe, from people having to live with traffic-related noise.
So they found that one in five people were constantly exposed to levels of noise from
the environment around them that were considered really harmful to their health. And so the
research was showing that being exposed to noise all the time,
or often, which we call noise pollution, it can cause high blood pressure and heart disease and
difficulty concentrating. Obviously, sleep problems is not surprising. And so the research looked,
you know, what happens when we're exposed to silence? And in fact, the earlier studies here,
it wasn't even what people were
looking for. So it was about 15 years ago that people, scientists wanted to look at how music
affects people physiologically. So what does it do to our heart rate? What does it do to our blood
pressure? And so they played people different types of music styles. And in order to allow
people, you know, so they were looking at what sort of a physiological response people had to this music.
And because they wanted people to kind of have the opportunity to reset between, you
know, the jazz and the rock or whatever it was, they had a two minute track of silence
in between.
And the most interesting thing to come from this study wasn't how people responded to
the tempo or the rhythm of or the melody of the music.
It was the fact that people had a major response to the tempo or the rhythm or the melody of the music. It was the fact that people had a major
response to the silence. So during this silence, people relaxed in a way that they never relaxed
when listening to music. So our brains seem to really depend, both our physical and our mental
health seem to really depend on having access to quiet. And other studies have shown
this in mice as well. The idea is that if you're feeling stressed and overwhelmed and exhausted,
if you can find silence, then it's really good for you. Your brain will respond very positively
to having some quiet in your life. Well, I know I've said several times in our discussion that this experience or that experience seems pretty
universal because I've talked to so many people about most of everything we've just talked about,
and everybody has these experiences and probably has theories as to why we do what we do,
but it's interesting to hear the science behind it. Jen Martin has been my guest. The name of her
book is Why Am I Like This?
The Science Behind Your Weirdest Thoughts and Habits.
And there's a link to that book in the show notes.
Thanks for being here, Jen.
Thanks so much for inviting me.
I really appreciate it.
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You influence other people all the time, to a greater or lesser extent,
and in a positive or not-so-positive way.
Yet we often don't stop to think about how it is we influence others. But actually,
we're about to. With Tommy Spaulding. Tommy is an author and speaker, former CEO and president of
Up With People, and his latest book is called The Gift of Influence, Creating Life-Changing
and Lasting Impact in Your Everyday Interactions. Hey, Tommy, welcome.
Thank you so much for having me.
Sure. So explain what you mean about how we influence others and why this is important to
talk about and understand. So every human being on this planet has an opportunity to influence
people. Research shows that there are actually 2.8 people a day that we meet every day of our lives. If you take that and multiply that by 365 days times 78 years of our lives,
which is average life expectancy, that's 80,000 people.
So in our lives, we get a chance to influence 80,000 people.
And the question is, will you have a positive influence
or a negative influence on those people?
When I think about most of my interactions throughout the day, I don't think of them
as, well, some of them maybe, but I don't know that I'm influencing people so much as
that I'm just interacting with them.
And that's kind of how you get through the day.
But every morning you can wake up and you can think about the people in your life, just
10 people who's going through a divorce, who's going through bankruptcy, who's got a son
that's got depression, who's got a 50th wedding anniversary. Everyone in our lives has a story.
We can have an opportunity to follow up with that story and get to know people and reach out to
people and have an influence on their lives, or we can just walk on by. I mean, my son is 14 years old, Mike, and he's a hockey player. And we dropped him off
at boarding school three weeks ago. I never thought in a million years that we'd be sending
our 14-year-old son to boarding school, but he's passionate about hockey. And we dropped him off
three weeks ago. I didn't want to cry. I wanted to be strong for him because it was tough to drop
him off. And I wanted to be strong for my wife, Jill. When we went to the airport to fly
home, we had a little lunch at the airport in Minneapolis. And then I told Jill I'd meet her
at the gate. When I was walking to the gate and there was a young woman at a table there at the
coffee shop, just bawling, I mean crying. And she was writing a letter and I just walked on by.
I got to the gate and I thought to
myself, that's one of my 2.8 people. That's one of the 2.8 people in my day that I could meet and I
could have an influence on. And so I just turned around, Mike, and I went right back to that coffee
shop. I didn't ask to sit down. I just pull up the chair and sat right down and said to her,
rough day. And she just started crying.
And she said, she's from London and her boyfriend's from Minneapolis and they have this long distance
relationship and that's not working. And they're breaking up and it's hurtful. And she's writing
him a goodbye letter. And so I kind of leaned into her and said, well, I just dropped off my
14 year old boy two hours ago and it's been a rough day. And I was just, I just dropped off my 14-year-old boy two hours ago, and it's been a rough day.
And we just basically started crying and gave her a hug.
But I never got this lady's phone number or contact information.
But I know that I made a huge influence in her life because I didn't walk on by.
I turned around and was there for somebody.
That's the kind of influence that we have an opportunity every day to have on the lives of others. I guess one of the reasons people walk on by when they see that is that often, or I don't know how often, but sometimes when you ask somebody, are you okay, or sit down and
try to talk to them, they'll say, this is none of your business.
Leave me alone.
Yep.
And when you meet those people, you say, you're right.
I hope you have a good day.
And you, and you walk out and then you walk away. I mean, there's three types of people in the world.
There's leaders, followers, and critics. The world's full of critics. There's worlds full
of naysayers. The world's full of negative people. The people that you're talking about that just
don't want to be touched or influenced. You got to focus on the 95 percent of people that would just welcome a positive
influence a positive smile a positive gesture uh into their lives and so how do you initiate that
without again looking like you're kind of butting into their business with you know how do you
approach that what's the what's the strategy So when you have a genuine care for people,
that's first and foremost. And everyone has a story. I mean, every single human being has a
story. And most of us don't take the time to listen to their story. When you say, hi, how are
you? And they say, fine. They say, well, what's going on in your life? And they say, well, here's
what's going on in my life. My son's got depression and I'm really struggling with that and blah, blah, blah. Like everyone has a story,
but we move so fast. We're so transactional. We forget to stop and hear people's story.
And that's the first part of positive influence. When someone says to you, you know, my son has
depression, I'm struggling with that or whatever.
What is it you say and what is it you hope to accomplish other than to just let this guy know that you stopped to say hi or whatever? I mean, what's the purpose other than that?
Yeah. So if someone ever admitted that, that their son had depression or someone opened up
when I asked how their day was, I would say to them, which is factual, my older stepson, who's at West Point
Military Academy, struggled with depression and mental challenge, mental illness. And I've lived
through it for most of my life. And by sharing that, it's vulnerability. When they share something
vulnerable and then I share something vulnerable,
that's how you have connectivity.
If you just talk about NSW, Mike, which is new sports weather,
I mean, every relationship you have, all you talk about how the weather is,
how the New York Yankees are doing, it's transactional.
To have deeper, more meaningful relationships, you have to get vulnerable.
And when you're vulnerable with people, it's contagious.
They want to be vulnerable back.
And that's how you start forming more deeper, more meaningful relationships.
And that's how you have a real influence on the lives of others when you can share a little bit about your story and have the interest in hearing their story as well.
Do you ever find that it gets exhausting? I mean, do you turn it off? And
sometimes when you walk through the airport and you see someone like that, you go this,
I'm just not in the mood today. Absolutely. I mean, when I get on the airplane, the first thing
I do is I put my AirPods on because I don't want to talk to the person sitting next to me. It
doesn't make me a mean person, but I just signed a thousand books or did a speech or
worked with a client all day and I'm exhausted. So you do have to turn it off and find that time
with you, but you have to be intentional. You can't have a life-changing impact in every single
interaction in your life, but most of us go through every day without having one.
And what my challenge is, it might not be 2.8 people for you. It might be one
person or 10 people. But every day, we have an opportunity to have an influence in the lives of
others. And it could be positive, it could be negative, or worse, it could just be, you know,
nothing. It could be neutral because you haven't had any impact at all. And the choice is ours.
So when you talk to strangers, when you talk to that woman at the airport who was crying writing that letter, yeah, maybe that was nice in the moment and it helped her in that moment.
And maybe that's enough, I guess.
But there is something about this that seems kind of surfacy.
Like, you know, you're doing it to be nice and you're maybe even doing it partly for you to feel like you're doing something.
But it probably doesn't have a big impact on other people.
And maybe it doesn't have to.
But there is that sense that this is kind of a surfacy relationship.
You'll never see this person again.
It was nice in the moment, but it was just a moment.
Not every relationship, I call them the five floors of relationships,
and the first floor is transactional, and the second floor is more the small talk. You move
up to the fifth floor, which is deep, meaningful, lifelong relationship. Not every relationship,
not every person that we meet every day is going to go to that fifth floor. The person at the
airport that was crying, I just asked if she was okay and just checked in on her.
That was just a one-time deposit, never see her again, and that's okay.
But there's people in our lives that we'll meet every day and have a huge impact on.
I have a friend named Jerry Middle that's 80 years old this year.
This man has called me or taken me out to lunch or breakfast every week for the past
20 years.
He's invested in my life.
Besides my mother and father, no other human being has invested in me and had an interest in helping become a good husband and father and leader
more than Jerry Middle.
I have a friend named Frank DeAngelis,
was the principal of Columbine High School during the tragedy 25 years ago
in the school shooting.
He's one of my five greatest mentors
in my life. And for the past seven, almost eight years, he's texted me every morning to tell me he
loves me. Every morning. And it's not some superficial text. He says, good morning, Tommy.
I'm not sure where in the world you are. I'm here thinking about you. I love you. Every morning.
I mean, that's an influence when you check in with the people. So some are more one time, you know, you're at the airport, you see a girl crying, check in with them.
And then you're Jerry Middle and you're taking me out to lunch or calling me every week for 20 years.
The choice is ours about what kind of relationship we want to have with people.
The benefit to doing what you're talking about is what?
The benefit both, I mean, the benefit to the person
I get, but what's the benefit to you that makes this worthwhile and worth doing?
When I hear that question, Mike, it refers me back to one of my favorite books by Adam Grant,
that there's three types of people in the world. There's givers, and there's takers,
and there's posers. And posers are what he calls people that poses givers,
but they're really takers. And for someone that wants to get something out of impacting others,
they're takers. I mean, it's just a fact that there's givers and takers in the world,
but true givers, true servant leaders, true heart led leaders, people that wake up every morning
and put others before themselves, they don't ask the
question, what do I get out of it? When you influence people and give that gift of influence,
it's a gift. And when you give a gift, you don't want anything in return.
But gifts are also received. I mean, we receive influence and there's people in our lives.
I mean, who I am today is because hundreds of people have invested in me, mentored me, loved me, coached me.
And that's a gift.
And I think we have to reciprocate and do that to the lives of others.
That's what a true giver is.
And so to do this, I would imagine that you have to be a little more intentional than walking through the airport and hoping to see somebody crying in the coffee shop. So how do you do this as more of an intentional practice rather than,
oh, there's someone crying, I better go put my arm around them?
Yeah, sure. So every morning, I do what I call an influence audit. I literally think about, okay, who in my life has a birthday today?
Or for example, I did a meeting last year and I worked with this client and I got to know him
really well. And he was sharing that his daughter drowned at their nearby lake. She was a high
school kid and drowned and died. And I said, what day was that? I said, May 3rd. Well, most people would say,
God, that's terrible. Well, I wrote in my calendar, May 3rd is a reoccurring yearly thing.
This happened years ago. So every May 3rd, do you think that guy's having a hard time, Mike,
on May 3rd? It's a pretty rough day for him, I would assume. But most people would not do that.
They would just say, oh, that's terrible that happened. But every May 3rd, I reach out to him.
Hey, I'm thinking about you today. You know, today's a hard day. It's those little things in our lives. So every day we have to have an audit. Who in our lives are going through something? And we know people, employees,
customers, clients, family members. We know people that are going through things.
It's sending him an email. It's reaching out and let him know you care.
What do you hear back when you send a card or a text or a call on May 3rd? What's the reaction?
Thank you. I have a friend named Scott and he runs a huge bank in Colorado. And a few years ago,
tragically, his son was bullied. High school kid. His name is Teddy.
He was bullied so bad.
They posted stuff on the internet and they actually dared him to jump off a bridge.
And the kid did.
Teddy did.
And he jumped off the bridge and was killed.
And it was just tragic.
And this happened years ago.
And I called him all the time and told him I was thinking about him.
That's the hardest thing to go through is losing a kid through suicide.
And when I met with him years later, he shared, you know, I have tons of friends.
I know they care.
And I know they felt sorry for me.
But it's interesting.
Not many people really reached out because what do you say during that situation?
You know, I just turned 50 a few years ago and I had a dinner party.
And my best friend from high school stood up.
Everyone was giving toasts.
And I'll never forget, Corey Toro, my best friend from high school said, when my wife left me 10 years ago, I was devastated.
I had three young boys.
And Tommy called me every day for a year to tell me he loved me and tell me that he believes
in me and my best days are ahead of me.
Every day for a year.
That's commitment. I mean, that's what we have to do when people are going through tough times.
If we do that in the lives of others, that's the true gift of influence.
I remember an experience when someone I know had a death in the family and I sent a card,
a condolence card, and later talked to that person and they said,
you know, you're the only one that sent a card.
Yeah.
Because I think because people don't know what to do, they don't know what to say,
they don't know what to expect back.
I think that's why a lot of people don't talk to homeless people because they're afraid
of, you know, is this person going to go nuts? I talk to them all the time and most of them are
pretty normal and, or at least normal enough to have a conversation. And, but I think people
like struggle. It's not that they don't want to be caring. They don't know what's appropriate.
Right. And when, when they don't know what's,. Right. And when they don't know what's
appropriate, here's what we say. Hey, Mike, I'm so sorry that that's going on in your life. If
there's anything I can do, let me know. If there's anything I can do, let me know is a cop out.
People that say, hey, if there's anything I can do, let me know comes from the cowards.
And we all say it. I say
it. It's the most tragic thing we say to people. Because Mike, what we're really saying is when
someone says, man, I'm going through a tough time. Here's what's going on. And you can say,
oh, I'm so sorry you lost your mom. If there's anything I can do, let me know.
What you're really saying is, listen, I really don't want to do anything, but I want you to
think that I want to do something. I want to say the right thing. So I know you're not going to ever call me up and say, hey,
there is something you can do for me. So I'm just going to say this nice gesture. You're going to
say, hi, how are you? I'm fine. And it's just going to be transactional. If there's anything
you need, let me know. And they say, okay, no problem. And what you really need to say is,
so sorry you lost your mom. You must be going crazy with the kids,
you know, back and forth with volleyball and softball practice and band practice.
I'm going to come over tomorrow at five o'clock and drop off a meal. Oh, you don't have to do
that. I insist. I'll go to Tony's Meats, pick up a meal. I'm dropping off at five o'clock.
I mean, boom, you just do it. Influencers don't tell people what they're going to do for them.
Great influencers just do it and they make things happen and influence the lives of others,
even when they're not asked.
Yeah, I love that advice because I've often preached that myself because like if you go
to somebody's house after somebody's died, oh, I'm so sorry your father died, your mother,
is there anything I can do to help?
No one in the history of mankind has ever said, yeah, as a matter of fact, you know, there is.
But the person obviously has things they need to get the kids to baseball practice or they need to get the kids to school or they need some help with this.
And so, like you say, you just do it or say, you know, how can I help by doing this or can I help by doing that or something?
But I so agree with that.
I thought you were going to say, I thought you were going to say, saying, is there anything I can do is a great thing to say.
And I was going to go, oh, man, really?
But no, I agree.
It's 100%.
Is there anything I can do is like the biggest cop out in the world.
Yeah. It's just, Mike, it's all about showing up. When we have such an opportunity to show up and
we show up for our kids' ball games and we show up for family dinner and we show up for our
immediate family. But when you can show up for other people, I mean, right now my son's at prep
school, boarding school. He's a month into it. The kid's 14 years old. He's homesick. And it's amazing. My friends in Minnesota, there's my
realtor that we bought a home there is like taking him out to subway at night and checking
out on him. Like so many people are pouring into our son Tate knowing that he's homesick. I mean,
it's like the most amazing gesture. It just gives me so much hope that there's that good in the
world. And I think we need to return that there's that good in the world.
And I think we need to return those great gestures by investing in the lives of others as well.
Well, I've enjoyed this conversation because, and I'm guilty of it too, that we're all busy.
We all have a lot on our mind, mostly about our world and the people in it and what we need to do and what we want and all that, that
we often don't take time to think how we can influence and impact others.
And listening to you, because you tell the stories well, gives people who have listened
through this episode, gives people reason to think about how they can help.
So here's where I really want to wrap this up is this picture at
the end of our lives that we actually got to meet all 2.8 people. That's 80,000 people. What if at
the end of our lives before we die that we got to meet every single person that we had a human
interaction with, whether it's short-term or long-term? 80,000 people is a lot of people.
Where would they fit? They'd fit in a a football stadium so what if at the end of our
lives every human being before we die we walk on a 50-yard line of a football stadium and every
single human being that we've had a human interaction with we've had a positive or
negative influence is in that stadium saying goodbye and the question is mike what's the
sound of that stadium are they booing because you've had a negative influence or,
or even worse, Mike, is it silent?
Is the stadium totally silent because we just looked down at your phone your
whole life and never looked up to see who's in front of you.
Great influencers impact lives every day.
Or at least every other day.
You could take a day off here and there.
Great. Well, thanks, Tommy. Tommy Spaulding has been my guest, and the name of his book is The Gift of Influence, Creating Life-Changing and Lasting Impact in Your Everyday Interactions. And you'll find a link to that book at Amazon in the show notes.
Mike, you're a great interviewer, by the way. You're a pro.
Anyone who knows anything about negotiating knows to avoid using the phrase,
okay, you owe me one. That's when you do someone a favor with this vague promise that you'll get repaid sometime in the future. According to negotiation expert Jim Thomas, payback never comes.
It's much better to negotiate something specific in return at the time you agree to do the favor.
That's when you have the power.
Later, you have none.
The best way to do this is when someone asks you for something, instead of just giving it to them,
think of the negotiation as a trading request.
Be specific in what you want in return, as in, I'll give you X if I get Y in return. That seems
fair. And that is something you should know. While you're at it and you're listening to this podcast,
drop a rating and review on the platform you're listening to. It really helps us. I appreciate it.
Just leave a rating and review. It'll take you, what. It really helps us. I appreciate it. Just leave a rating and review.
It'll take you, what, five, ten seconds.
I'm Mike Carruthers.
Thanks for listening today to Something You Should Know.
Welcome to the small town of Chinook, where faith runs deep and secrets run deeper.
In this new thriller, religion and crime collide when a gruesome murder rocks the isolated Montana community.
Everyone is quick to point their fingers
at a drug-addicted teenager,
but local deputy Ruth Vogel isn't convinced.
She suspects connections to a powerful religious group.
Enter federal agent V.B. Loro,
who has been investigating a local church
for possible criminal activity.
The pair form an unlikely partnership to catch the killer,
unearthing secrets that leave Ruth torn between her duty to the law, her religious convictions, and her very
own family. But something more sinister than murder is afoot, and someone is watching Ruth.
Chinook, starring Kelly Marie Tran and Sanaa Lathan. Listen to Chinook wherever you get your podcasts. Though we have seen, of course, every episode many times, we figured, hey, now that we're wrapped, let's watch it all again.
And we can't do that alone.
So we're inviting the cast and crew that made the show along for the ride.
We've got writers, producers, composers, directors,
and we'll, of course, have some actors on as well,
including some certain guys that played some certain pretty iconic brothers.
It was kind of a little bit of a left field choice
in the best way possible.
The note from Kripke was,
"'He's great, we love him,
"'but we're looking for like a really intelligent
"'Dacovni type.'"
With 15 seasons to explore,
it's going to be the road trip of several lifetimes.
So please join us and subscribe
to Supernatural then and now.