Something You Should Know - Your Hormones Control More Than You Think & How Big Mistakes Shape You
Episode Date: May 21, 2026People love giving advice—but most of the time, it doesn’t actually change anyone’s behavior. In fact, there’s a much more effective way to influence people that works far better than telling ...them what they should do. https://pmc.ncbi.nlm.nih.gov/articles/PMC4675534/ Hormones influence nearly every aspect of your life, yet most people only have a vague understanding of what they actually do. These powerful chemical signals affect mood, stress, sleep, energy, appetite, weight, sex drive, and much more. And when hormones fall out of balance, the effects can ripple throughout the entire body. Dr. Saira Hameed, endocrinologist and author of Signals: The Hidden Power and Secret Language of Hormones (https://amzn.to/4eO37IB), explains how hormones work, why they matter so much, and what happens when this intricate signaling system goes wrong. Everyone makes mistakes—but some mistakes hit differently. A bad decision involving work, relationships, money, or reputation can feel overwhelming and difficult to move past. Michael Lynton understands this firsthand. As former CEO of Sony Entertainment, he approved a film that unexpectedly triggered an international crisis involving North Korea, cyberattacks, leaked emails, and worldwide controversy. In our conversation, he explains what he learned from that experience, why major mistakes can shake your identity so deeply, and how people can recover, grow, and even find meaning after things go terribly wrong. He is co-author of From Mistakes to Meaning: Owning Your Past So It Doesn't Own You (https://amzn.to/4toBGZj). Coffee may be doing more for your health than simply waking you up. Large-scale research suggests it appears to protect one important organ in the body—and interestingly, the protective effect may increase the more coffee you drink. https://www.coffeeandhealth.org/health/liver-function/overview PLEASE SUPPORT OUR SPONSORS POCKET HOSE: For a limited time, when you purchase a new Pocket Hose Ballistic, you'll get a FREE 360 degree rotating pocket pivot and a FREE thumb drive nozzle! Just text SYSK to 64000 AQUA TRU: Take the guesswork out of pure, great-tasting water. Head to https://AquaTru.com now and get 20% off your purifier using promo code SYSK. AquaTru even comes with a 30-day best-tasting water guarantee or your money back. RULA: This Mental Health Awareness Month, don’t just think about your mental health - actually take the step to take care of it. Visit https://Rula.com/sysk to get started. QUINCE: Refresh your everyday with luxury you will actual use! Go to https://Quince.com/sysk for free shipping on your order and 365-day returns. Now available in Canada, too! DELL: With the Dell Pro laptop powered by Intel Core Ultra with vPro, no matter how many interruptions you have, your laptop won’t be one of them. With battery that’s optimized for the way you work, and built-in intelligence that quiets distractions the moment you’re trying to focus, your tech won’t slow you down. Find out more at https://Dell.com/Dell-Pro Learn more about your ad choices. Visit megaphone.fm/adchoices
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Discussion (0)
Today on something you should know, why giving people advice is rarely worth the effort.
Then a top doctor explains the mystery of how your hormones work and why the hormone
cortisol is not your enemy.
Because I think it's getting a really bad rep.
You know, cortisol is a wonder hormone.
You know, if any of your listeners got out of bed this morning, well, that was because of cortisol,
because you had this wonderful boost of cortisol half an hour before you work up.
Also, a very big benefit to drinking lots of coffee.
And the former CEO of Sony Pictures on how to handle your biggest mistakes, and he made
a big one.
What you're referring to is a movie called The Interview.
About two hapless journalists, played by Seth Rogan and James Franco, who go off to North
Korea to assassinate Kim Jong-un.
I jumped up and said, let's make the movie, and disaster ensued.
All this today on something you should.
know.
Hey, it's Hilary Frank from The Longest Shortest Time, an award-winning podcast about
parenthood and reproductive health.
We talk about things like sex ed, birth control, pregnancy, bodily autonomy, and of course,
kids of all ages.
But you don't have to be a parent to listen.
If you like surprising, funny, poignant stories about human relationships and, you know, periods,
the longest shortest time is for you.
us in any podcast app or at longest shortest time.com.
Something you should know.
Fascinating intel, the world's top experts, and practical advice you can use in your life.
Today, Something You Should Know with Mike Carruthers.
Have you noticed how people love to give advice?
Trouble is people hate getting it.
And it's the perfect topic to begin this episode of something you should know.
Research shows that unsolicited advice often backfires because of something psychologists call reactants,
our natural resistance to feeling controlled or told what to do.
The moment someone pushes advice on us, part of the brain starts defending our independence and freedom of choice,
which is why people often resist advice about eating, drinking, parenting, money, politics, and just about everything else.
What actually does change behavior?
Example.
Research on observational learning and social influence
suggests that people are far more likely to copy what they see others doing
rather than follow direct instructions.
When someone quietly models a behavior,
exercising regularly, staying calm in conflict,
putting down their phone at dinner,
others are surprisingly likely to imitate it,
especially when the results look at,
positive. In other words, if you really want to influence people, stop lecturing them and start
demonstrating. And that is something you should know. People throw around the word hormones all the
time. We blame hormones for mood swings, stress, weight gain, low energy, poor sleep, aging,
even attraction. But if you were to stop people and ask them to explain what hormones are,
and how they work, they'd probably struggle.
Are hormones chemicals, signals, messengers,
and how can something so invisible
have so much control over how we think, sleep, eat, age,
and function every day?
It turns out that hormones are part of an extraordinary communication system
inside your body.
Hormones help determine when you wake up, when you feel hungry,
how stressed you are,
how your body handles sugar, why puberty happens, what menopause is, and even how your body responds to fear and love.
In fact, scientists believe there may still be hormones in your body that we haven't yet discovered.
So what exactly are these powerful signals?
How do they work and what happens when the system goes wrong?
Here to explain it all is Dr. Saira Hamid.
She is an endocrinologist in the UK and author of the book,
signals, the hidden power and secret language of hormones.
Hi, Dr. Hamid, welcome to something you should know.
Hi, Mike. It's a real pleasure. Thank you for inviting me.
So I must admit that I don't know a lot about hormones, and I think most people don't really
know a lot about hormones, and the reason for that is that they're not really easy to understand.
They're a little elusive. So can you, in a very simple way, explain what hormones,
are and what they do.
Hormones are the chemical signals in your body.
You can think of them as being like your body's text messages.
Your body consists of 30 trillion cells.
And those cells need to be in communication with one another
so that they're all doing the right thing at the right time.
So it's your hormones that mean that you are not just a being,
an organism of 30 trillion cells.
you are an interconnected human being.
You can think of hormones being like signals
that come out of a radio transmitter.
The radio transmitter are the glands in your body,
like the adrenal glands or the thyroid gland or the pituitary gland.
And these gland transmitters are sending out their hormone signals
to distant parts of the body.
The hormones travel in the bloodstream.
And they go from the gland to the target cell
and they contain an instruction.
And the target cell must then carry out that instruction.
And these hormones are affecting every moment of your day,
as well as the milestones in life.
So they are pretty important.
How many different kinds of hormones are there?
Do we know?
Clinically, so as an endocrinologist,
that's a doctor who specializes in hormones,
there are about, you know, 15, 20 that we would see fairly commonly,
and we would see them because somebody either has,
as too much of that hormone that's causing problems or too little.
And again, that can cause other problems.
Sometimes the body can become resistant to the hormone.
What does that mean?
That means a bit like if a radio program is being broadcast,
but you, the listener, you tune out.
You're just not listening.
You're not understanding or listening into the information.
So there can be a variety of issues.
Clinically, we see these issues in our clinics.
And yeah, about sort of 15 to 20 are probably clinically
relevant, but there's a whole lot more out there. And what's so exciting in the field is that more
and more are being discovered. So we don't really know all the hormones there are. Exactly. So we could
never believe in the here and now that we are at the peak of our knowledge in this area. There will be
more hormones discovered. And as they're discovered, we will understand more and more about how we,
as human beings, work. So it's an exciting time. So you've explained.
how hormones are in our body and their signals going to different parts of our body,
but people also take hormones, right? There's hormone replacement therapy, for example,
where people are putting hormones from outside into their body. Where did those hormones come from?
We need to understand what is the structure, what is the molecular structure of that hormone.
Once that has been elucidated, you can chemically synthesize, you can chemically synthesize,
a medicinal mimic. And that medicinal mimic can be identical to the naturally occurring hormone,
or you can make tweaks to the molecular structure so that the medicinal version does something extra.
So if we look at the example of GLP1, very famous hormone now because of drugs like Manjaro, WeigOV, etc.
the naturally released hormone released by the gut after eating lasts in the system minutes.
Whereas if you inject these medicinal versions, they will last in the system for a week
because of those changes to the molecular structure.
So that's what we're doing when we replace a hormone.
And as I say, it can be like for like, or we can have changed it in some way to benefit
the patient.
But they're artificially created.
They're not getting it from an animal or a person or a cadaver.
These are artificially created.
Exactly right.
So in the history of endocrinology, the first hormone replacement,
exactly as you say, came from animal glands.
So the first insulin came from dog pancreases.
And then once there was proof of concept, for decades.
insulin was extracted from pig and cow pancreases, and that is what patients were injecting.
The issue with the insulin example is that there was an unpredictable potency.
And so if you gave an animal-derived insulin, there was a high risk of hypoglycemia,
because the dose you took yesterday, that could have been fine, but then you injected the same volume
the next day, and you overshot and the blood sugar went too low.
As molecular biology improved, as pharmaceutical manufacturing improved,
it became possible to make synthetic versions.
Not only did that lead to much greater predictability in terms of how the hormone would be in the body,
but it also meant that we could produce these hormones in far larger quantities.
Because if you're relying on animal-derived hormones to get enough hormone to serve a population,
you're talking about a huge supply of animals that you would require to do that.
So generally, we've got these hormones in our body and they're doing what they do and things seem to be fine.
Where do things go wrong?
The paradigm in endocrinology is as follows.
You can have too much of a hormone.
So the gland just starts overproducing that signal,
bombards the target cell with the instruction
and the person will develop symptoms.
So in endocrinology, that's case study one.
You've got too much.
And what's an example of that?
So an example would be what we call
thyrotoxicosis, otherwise known as Graves disease.
This is an autoimmune illness of the thyroid gland.
So the body launches an autoimmune strike
on the thyroid gland,
and the thyroid gland responds by churned,
out unregulated quantities of thyroid hormone. Thyroid is the metabolism hormone. So having
tons of thyroid in the system means your metabolic rate revs up. You can lose a great deal of
weight. One of the byproducts of metabolism is heat generation. So you become completely heat
intolerant. It might be December and you're wearing a t-shirt. You can become very agitated,
very anxious, your heart rate speeds up, a wealth of symptoms, and people feel very, very
unwell. That's one of the more dramatic presentations in endocrinology. And the second part of that
is we always say if there's too much hormone, the treatment is you suppress it. And we have
ways of doing that. Situation two is a gland fails for some reason. So it stops producing the hormone
it should produce or can't produce it in sufficient quantities for that hormone to carry the message
to the target cells efficiently. So if we stick with the thyroid, the opposite scenario to the
one I just described is hypothyroidism or an underactive thyroid, sometimes called Hashimoto's.
And the thyroid loses its ability to produce thyroid hormone. And then we see the opposite
symptoms to the ones we just went into. Metabolism slows down.
down, you put on weight. You're feeling very, very cold. You can feel very tired, very
depressed, very unmotivated to do anything. And the second part of that paradigm is we say if
there's too little hormone, you give it back. So too much hormone, you suppress it, too
little hormone, you give it back. You know, I want to ask you, I'm really curious if most
people go through life and never have a concern about their hormones,
Or are we sooner or later going to have a problem or what?
We're talking about your hormones and how they work with Dr. Syrah Hamid.
She's an endocrinologist and author of the book Signals,
The Hidden Power and Secret Language of Hormones.
So, Dr. I want to get a sense of how often people have hormone problems.
Like if you randomly picked 100 people off the street and lined them up,
I wouldn't recommend this,
and check their hormones.
Are most of those people going to have problems with their hormones when you check them?
Are most of those people not going to have a concern whatsoever about their hormones?
Or what?
Oh, it's such a good question.
And there are various nuances to my answer.
The first thing to say is if you had asked me that question a generation ago,
so if you had asked me that question pre-19.
70, I would have said, yeah, most people are okay, that endocrine hormone illness is not that
common. Most people could go through life not really thinking about hormones or indeed ever
having to even know what an endocrinologist is. So the time frame we're talking about is important.
And the reason I say that is that today, such a huge number of people have a condition.
called insulin resistance that unfortunately it's no longer possible to say that most of us are
living with good hormone health. Insulin resistance means that the body becomes resistant to the hormone
insulin. It can no longer hear insulin's message and in terms of your metabolic health this is a
disaster. I'll give you one example of insulin resistance. Insulin we often think of as being the blood
sugar hormone. So you eat something, the blood sugar goes up, your pancreas detects the blood
sugar rise and will release the hormone insulin. Insulin clears that sugar from the blood. The
blood sugar returns to normal. So that is physiology, that is when it's working perfectly.
When the body becomes resistant to insulin's message, insulin cannot clear sugar from the
blood effectively. So it will release insulin in higher and higher quantities, I
the hormone is now shouting at the target cells just to try to get its job done.
And for a period of time, that can work, so the blood sugar can be cleared from the blood.
But after a while, the resistance becomes so strong that no matter how strongly the insulin
message is transmitted, not enough sugar can be cleared from the blood.
The blood sugar rises. You are diagnosed with pre-diabetes or type 2 diabetes.
That is just one facet of insulin resistance.
Insulin resistance is massively common in the US, massively common in the UK where I practice.
So the time period that we're talking about is important.
Why is that?
What happened?
What happened was this, so genetics didn't change.
Genetics can't change in 50 years.
On a population basis, we had such massive societal changes in the food that we eat and the lifestyle
that we lead so that the world is now set up to make you insulin resistant,
not to make your insulin signaling work better.
So you now have to go really out of your way to eat a diet that does not promote insulin
resistance.
You have to go out of your way to be active because you can literally be still all day.
You can have a phone and a thumb and everything can come to you.
You can have a Wi-Fi connection and you can work and go to meet.
meetings and do your shopping and anything else you need to do to get on with life.
So our human biology, our physiology didn't change, right?
But the environment massively changed and public health hasn't kept up.
You were going to say something and I interrupted you with a question.
The second thing I was going to say is that 50% of the population from midlife onwards will have a hormone
condition and that is menopause. So if you look at women from you know mid 40s onwards they will have
I would say I'm going to call it a change in their hormones I'm not necessarily going to call it a
disorder because some women go through perimenopause and menopause and they're fine. So except for those
two things the insulin and menopause of the other see I don't hear a lot about all the other
hormones very often.
So are we pretty much okay?
And those are the two big problems?
Yeah.
So those are the two problems, I think, that the public would come across, or which,
or which, you know, happening at a very high prevalence.
But as we spoke about at the start of our conversation, there are many other
hormones buzzing away every day inside you're doing their thing.
You're not even aware of them.
And they can cause problems, like the thyroid issues that we spoke about.
But for most people, most people will go through life and they won't think about their hormones.
Their hormones will do their thing in the background.
The hormones will guide them through all of life's major milestones.
And they will, you know, glide you through every day from getting you up in the morning.
That's cortisol to feeling hungry.
That's the stomach hormone ghrelin to feeling full.
GLP1 as we spoke about and other gut hormones and so on.
But you won't notice it.
It just feels like life.
When your hormones work well, life feels normal.
Do hormones react to, you mentioned diet and insulin being the prime example, but what about the other hormones?
Are they reacting to our lifestyle things or they do what they do regardless of more or less what we do?
A really key message.
I'd love your listeners to take away from our conversation today is that we don't control our hormones,
our hormones control us.
But exactly as you've pointed out with the insulin example,
we can sort of live considerably alongside them.
So another hormone that's having a bit of a moment right now is cortisol.
And cortisol people are very interested in
because it's got the moniker, the stress hormone.
And that's right in the sense that physiologically,
if we are under stress of some sort,
get a very bad flu, for example, you break your leg, your undergoing surgery.
Your adrenal glands will release this hormone cortisol, but we will also release cortisol
in sort of life's day-to-day skirmishes, like, you know, having a big presentation to do at work,
or checking your bank balance, and it's not as robust as you'd like it to be, or having an
argument with someone, you might release a bit of cortisol to sort of bolster you through that moment
in time. And there's a bit of an online movement and it's very big on social media,
that cortisol is somehow an enemy and it needs to be suppressed. We've got to get the cortisol
down. There's this idea that when cortisol is up for too long, it can make us unwell. Now,
to clarify, Mike, there is a pathological condition where the body overproduces cortisol
condition called Cushings and a patient can be very, very unwell. That's not what we're
talking about here. We're talking about day-to-day life and can use
of produce enough, slightly too much cortisol that it's affecting your health because you're stressed
all the time. And the answer is possibly, but what I want to say is this, that there is no
supplement or tonic or elixia you can take to reduce your cortisol level. And actually what you
need to do is look at the root cause, which is the stress. And how do you manage the stress? And very old-fashioned,
approach but there's a reason why this sort of age-old wisdom goes down the generations.
It's things like getting an early night, keeping the body moving, spending time with family
and friends, people you love you, and do it in real life. Don't do it through a screen or
digital communication. These things will reduce your stress levels potentially. I don't want to
rose-tint things for your listeners and say that this is the magic solution. It depends
what the stress is. But the idea that cortisol is a baddie is wrong. And I'll tell you why,
because when you don't have enough cortisol in a condition called Addison's disease, you are
very, very sick. So you need cortisol, you need it to run at the appropriate level. In most of us,
that's the case. But your body produces and releases cortisol because cortisol does what? What is
the benefit of it? So the reason the body releases cortisol in the first place to deal,
with stress is that it will have certain effects that in the moment will will help.
It will raise the blood pressure, some rise in the blood sugar, make you very alert, very
hypervigilance.
Now all of this through evolution was brilliant because if a saber-toothed tiger was circling
the camp, you want all those things to happen so that you're ready to run away, okay?
today we're not talking about that scenario.
But I do hear a lot of people, a lot of people that come on this show, talk about the problem of increased cortisol and that the stress is causing too much cortisol.
I would say that, you know, I want to be on team cortisol, Mike, because I think it's getting a really bad rep.
You know, cortisol is a wonder hormone.
You know, if any of your listeners got out of bed this morning, well, that was because of cortisol, because you had this wonderful.
boost of cortisol half an hour before you woke up. That's part of your natural circadian rhythm.
And that gave you a massive energy boost. Blood pressure went up a bit. Blood sugar went up a bit.
Brain alert. And suddenly you're like, I can get out of bed. I'm ready. If you think about it this way,
sometimes you can go to bed the night before and everything just seems too much. I can't answer that
email. I can't deal with that load of laundry. I'm absolutely done. And yes, there are many benefits to
sleep, but one of them is this massive cortisol boost you get in the early hours of the morning,
and suddenly you're like, whoa, right? You're like a clockwork toy that's suddenly been wound up again.
So I am pro-cortisol, and I think, you know, all of these, this hacks and a hype of, you know,
I've got to get it down, I've got to get it down, I think if we just live well and manage stress as
best we can within the confines of being normal human beings living in the real world,
cortisol will take care of itself.
Well, that's good news.
There's one less thing to worry so much about, huh?
Totally.
I agree with you.
Well, it is strange how mysterious hormones are.
I mean, nobody really, I don't think most people really understand how they work,
so I appreciate you clarifying the mystery.
I've been speaking with endocrinologist, Dr. Saira Hamid.
She is author of the book Signals, The Hidden Power and Secret Language of Hormones.
And there's a link to her book at Amazon in the show notes.
Doctor, thank you for being here.
Thank you so much, Mike.
It has been a real pleasure speaking to you.
We all make mistakes.
How many times have you heard that?
You simply cannot get very far in life without making mistakes, sometimes very big mistakes.
and a big mistake can leave you feeling alone, regretful, and devastated.
I imagine everyone listening, if you think about it, has made a mistake that has been hard to come back from.
Mistakes can linger in our mind for a long time, sap our confidence, and get in the way of future success.
So what exactly is a mistake? How is a mistake different from failure, and how can you get better at moving past it?
Well, Michael Linton knows a thing or two about mistakes.
He is the former CEO of Sony Entertainment, and he approved the production of a movie
that truly became a huge and very public mistake that caused an international crisis involving the North Korean government,
cyber attacks, threats, and worldwide headlines.
It is truly quite a story with an important lesson for everyone about making and overcoming mistakes.
Today, Michael Linton serves on the board of the Rand Corporation and the Smithsonian,
and he's co-author of a book called From Mistakes to Meaning, Owning Your Past So It Doesn't Own You.
Hi, Michael, welcome.
It's a pleasure to be here. Thank you for having me.
So first, explain, and I know you've really studied this now,
explain what a mistake is and how it's different from failure.
Failures are when people, in our description of it, when people,
come together to make a calculated decision with analysis that has ambition. And for whatever reason,
it doesn't work. In the case of mistakes, typically what happens is it's an individual. They make a
decision in the moment. The decision is charged by emotion, and it doesn't work, and that mistake
leads to regret. And specifically, in addition to all of that, we didn't want to talk about
humble bragging, which is oftentimes how failures are dealt with in books where they say,
oh, this kind of thing, you know, didn't work out. But lo and behold, over in the corner,
there was a pot of gold we didn't realize was there. No, these mistakes had no happy outcomes.
And when we also looked into the field and tried to find literature on it, we discovered there
was very little, if any. You know, as soon as you said that, I imagine everyone listening
could think of an experience, a mistake that they've made that fits that description that was
very, very tough.
I would add one other thing, Mike, which is that very few people actually have the opportunity
to have failures outside perhaps of their own marriage because, you know, it does require
a big decision and not everybody has that opportunity.
Everybody makes mistakes and everybody makes mistakes almost every day.
Yeah.
But there is this idea that, you know, you learn.
from your mistakes, that mistakes are okay because as long as you learn from them.
The unfortunate part of it is, is that oftentimes, myself included, people try and avoid
looking at those mistakes after you've made them. And if you avoid that process, then you're
not going to learn from them by definition. Or maybe rationalize those mistakes. Try to explain
them away. Oh, well, we didn't see that this thing and how could we have known and but it wasn't
really my fault. Exactly. And I think when you say my fault, I think actually in my looking at it,
one of the reasons I think why people are so reluctant to talk about their mistakes is it's really
down to you. It's really your responsibility for having made the mistake. Failure, you can blame on a
number of different people who might or might not have been involved, but a mistake it's just on you.
So tell the story of your big mistake about the movie that you approved when you were at Sony.
You approved the production of a movie that caused so many problems, big, big problems.
I had been at Sony Pictures at the time for a little more than a decade, and we had a very good process in place for green lighting movies.
We typically got them to a point where we knew who all the actors were.
We knew the budget, and then we brought a group of people together in a room, people from marketing, finance, public policy, et cetera.
and then we would come to a decision
along the lines of what I said earlier
about things that have ambition.
Sometimes it worked.
Most of the times it worked,
meaning the picture is delivered,
sometimes it didn't.
In this particular case,
and what you're referring to
is a movie called The Interview,
the movie is about two hapless journalists
played by Seth Rogan and James Franco
who go off to North Korea
under the auspices of the CIA
to assassinate Kim Jong-un.
And when we agree,
to make this movie before we could get it out,
the North Korean government, through a variety of circumstances,
informed us that they did not want us to put this movie out
and ultimately hacked our systems.
But specifically what happened why it was a mistake was
everybody at the studio who was involved at the time
on the creative side of the business
and the marketing and finance really wanted to make the movie.
It had already been sort of through the,
through various hands.
was really down to me. We were in a competitive situation because Universal had a relationship with
Seth Rogen who was going to direct the movie and was in it. And he knew that if we didn't,
and we knew that if we didn't want to make the movie, they would. So it all came down to a day
or a day and a half. I asked if we could do a read-through, which means that you bring the actors
together and you typically do it with a comedy to see whether the jokes actually play in a room.
And that's exactly what happened.
We had all the actors there, all the creative executives involved were there.
Everybody, as I walked into the room, I was actually the only suit in the room.
Everybody else was dressed, you know, casually, jeans, t-shirts.
And the eyes were on me because I said earlier everybody wanted to make this movie.
We went through the read-through.
It was really funny.
Everybody was laughing, myself included.
And normally what I would have done at the end of a meeting like that was I would have said,
okay, fine, we'll assemble this afternoon in another room and go through that process I described earlier.
Instead, I jumped up and said, let's do it.
Let's make the movie.
And disaster ensued.
So that's the mistake.
When the North Korean government contacted you through channels that they use, however they do that,
was it a request or a threat?
If you released this movie, we will do something.
something horrible? Well, the threat started in a subtle way. We weren't even sure where it was
coming from because we didn't have the U.S. didn't have established relationships with North Korea at
the time, relations with North Korea. And that started in June before the movie came out. And then
over time, when we didn't back down, they amplified the threat, particularly once they started
hacking our systems. So the movie was released, but, well, I don't,
Explain what happened.
We continue to put out trailers.
We continue to say that we were going to release the movie in the fourth quarter of that year in the Christmas period.
What wound up happening was they hacked our systems and they started exposing not just emails from the studio, which were salacious and involved a lot of celebrities, but also actually movies that we had not yet released, like the karate kid, which was a full-blown movie that was just put out.
scripts like the new James Bond, which was confidential and had been released.
And with each release of these, the threats got bigger and bigger to the point where they finally
started threatening the movie theaters themselves to say that if they put the movie into those
theaters, they would physically attack the theaters. The theaters backed down the big chains.
And what wound up happening is we wound up scrambling around to try and figure out how we could
get the movie released. We wound up doing that through a bunch of independent.
movie theaters, not the big chains, as well as by releasing it online through our own downloading
service, as well as Google Play, who participated with us. No one else was willing to do that.
But at what point did you say this is a mistake? Well, there was a moment in time where the heat
was coming on the studio very hard because of all of those leaked emails. And in particular,
Amy Pascal, who was running the actual film studio at the time.
And I was invited to come to New York to speak on Frie Zakaria show
and explain what was going on in a brief segment.
And I chose to do that because I thought,
this will take some of the heat off.
People would really properly understand
what Amy and others at the studio were going through.
When I get to New York and get to the studio in the green room,
Fried Zakaria said the U.S. government just announced that they had figured out that the North Koreans was responsible for this attack.
And Fried wanted to hear because President Obama was going to come out and make a statement what he was going to say.
A journalist asked two questions.
The first was, what are you going to do about the North Koreans?
And the second was, what do you think about what Sony had been doing?
I think the president at the time didn't have an answer to the first.
So he chose to answer the second, which he was,
critical of us because he didn't properly understand why we hadn't released the movie yet.
We couldn't get it in theaters, as I mentioned earlier.
So Freed then turned to me and said, with that, you need to, if you're going to come on,
you need to spend the full hour, which is what I wound up doing, explaining exactly what
had happened.
This is the long way around of saying two weeks later, I got a phone call from the president,
very gracious of him, to say that he himself had been mistaken, and he apologized.
and he apologized for accusing us of self-censorship.
But then he said to me, don't you think it was a mistake to make a movie about a hostile leader
of a foreign nation where you kill him?
And that was the moment where the penny dropped.
And I said, you know what?
Yeah, that was a mistake.
So that was the moment you confirmed to yourself.
Yeah, this is a mistake.
And so then what did you do?
What is the process of dealing with that mistake?
The first part of the process is to understand something called a schema.
A schema is really a way of seeing the world, and it really provides a very useful purpose to our lives
where it's sort of a prism, and it provides us with a shorthand on how to react to things.
A simple schema by way of example is we all know how to walk into an elevator.
Typically, when there's a bunch of people walking into an elevator,
people go into one corner, another corner, a third, and a fourth before you fill in the middle.
And that, that's just a way that prevents, you know, a mess getting into an elevator.
But we develop all sorts of schemas.
And those schemas can be very useful if used in the right way and not so useful in the wrong way.
My schema, the specific schema that resulted after exploration in the mistake was early in my life,
I'd been moved by my family to the Netherlands where I didn't speak the language.
We came from the United States.
I was a very lonely kid for a couple of years.
And I developed this need to be part of the cool gang, which obviously I was never going to
be a part of and a real sense of FOMO.
And that sort of traveled with me throughout my life and really came to the four in that room
where after 10 years of being the guy in the suit who was responsible for saying no, I got tired
of it.
And in that moment determined that I wanted to be part of that group.
and in a moment of weakness said, yeah, let's do this.
And so one of the things I learned was you need to understand what your schemas are.
You need to understand whether they serve a purpose in that moment
or whether you're in the right context to be using that schema or you are not.
So that's one thing I very much learned.
There are a bunch of others which we can go through.
Well, I'm going to, it's curious that you said, you know, you wanted to be one of the cool kids.
But, you know, being in the top echelons of Sony kind of gives you cool kid status, I would think.
It does to a degree.
But you'd be surprised sort of the way that the hierarchy and the structure works out in Hollywood.
Yes, it's true that studio executives occupy a certain space in that hierarchy.
But you're never really part of the inner,
circle the way you would be if you were a creative executive or somebody much closer to the talent.
So it's a nuance, but it's there. Yeah. Yeah. And so you said there are other things you learned
that we could go through like what? Well, there's something that's called the Cheetah Pause.
We all know the rule that, or maybe we don't, that if you're angry and you write a letter or
these days you write an email and anger in the moment, you're supposed to like take a
take a pause, put the letter or the email to one side, wait a day, and see whether you really want to
send it the next day. Well, that's probably advisable in general to make decisions in the heat
of the moment when you're all charged up emotionally. That's not particularly if the decision has
consequence, which this one did. That's also a problem. And that's a lesson that I learned.
Another is we divided, we realized that all mistakes are sort of divided up into a three-act structure.
There is the events that happened before the mistake that lead you to a place that makes the mistake.
Those are sort of things like the schema.
There's the mistake itself.
And then there's the things that you sort of carry with you after the mistake, principally a sense of shame.
And that burden lived with me for a very long time.
I would walk into rooms and think everybody was looking at me years after the whole event occurred,
which is a whole other thing called the spotlight effect,
where you think you have this thing sort of emblazoned on your forehead when in truth,
nobody even remembers the incident.
But that third act, that shame, that not dealing with the mistake,
trying to understand how you feel about it, how you did it,
that is in and of itself is a mistake.
And by talking this through with Josh Steiner, my writing partner in this, and we also recruited a very, very able, a wonderful woman from Johns Hopkins, Alison Papadakis, who's a professor of psychology there.
It was extremely helpful to work through all of that stuff and, you know, get out of that place where I felt shame about what I'd done.
What do you feel now about what you have done?
I don't feel shame. I don't feel regret. I feel like I have some resolution around it. Part of it, to be honest, which is a whole other part of the technique, which is sort of like flooding. There's this thing in psychology where when you fear something, spiders or flying, they flood you with whatever it is. So in the case of spiders, they put a lot of spiders around you or if you're afraid of flying, they make you fly a lot.
by talking about this mistake over and over and over again,
it's sort of succeeded in doing that same thing for me.
So you're shining a light on this, in part to tell your story,
but also what is it you want people to take from this and put in their own life?
Like what's the message for this?
The biggest message is quite honestly,
and I know it's a little bit of an overused word,
but it's permission to actually and the courage to look at one,
mistakes and a little bit of a guide as to how one should look at them. And hopefully people
who read the book or listen to this podcast will gain some purchase on how to do that.
That's really the point to the whole thing, frankly. And if we can get, and I've seen already
some positive indication that it's having a good result. That's really the reason we did this.
In your career, though, there have been other mistakes, I'm sure, probably other pictures that you greenlit that didn't do well.
Why not talk about those two?
I mean, is this one just particularly because it was your fault?
You know, you got to find a mistake that comes down to a moment, which this did, and that you're personally responsible for, which this did.
I think the magnitude of it helped to sort of illustrate the point.
And that doesn't hurt either.
And the fact that I just carried the shame around with me,
I really did want to deal with this particular mistake.
You know, there aren't that many things that I felt as strongly about
or carried with me the way that I carried this mistake.
So I wanted to deal with that.
I see.
Well, I get that.
I mean, that certainly was very public.
And your face was on it, wasn't it?
For sure, yes.
And even, you know, the idea of talking about it the way I'm talking about it with you
or putting it into the book or the excerpts in the newspapers,
that in and of itself was, you know, a little bit scary to do.
But I'm glad I've done it now.
Yeah.
But the way you talk about it now is it seems like you're a step or two removed from it,
that you can talk about it objectively and not get all worked up about it,
like you've made peace with it.
Exactly.
And I definitely would not have been able to do that.
a few years ago. Not a chance. But do you ever get through a day and not think about the interview?
Absolutely. Now I do. And you're right, you know, closer to the time and it's been almost a decade now.
It was in my head every day. But that's, that hasn't been the case now for a long time and even
less so since I started doing this. You know, I have to ask you because I certainly have read
about North Korea enough to know that they've, you know, they're known for doing some pretty
horrible things. Why poke that bear? Why not, well, yeah, why poke that bear? At the time,
the North Koreans were less sort of in the news and less understood than they are today. At the time,
they were sort of a bunch of people in funny hats that we didn't really see as a threat. Now we see
them very differently. Did they, did they threaten you? Did they threaten the actors? Was it a real
significant threat that you felt we need to get security here or what? No, I, well, it's interesting
you ask. So in the summer before we released the movie and after the first communication or their
sort of effort to say that they were unhappy with the movie, I did reach out to somebody at the
State Department and the Rand Corporation to try and understand the capabilities of the North Koreans.
And in both cases, they told me not to worry that they were more bark than bite.
I think they were basing most of their analysis on Kim Jong-il, who had died a few years before.
So nobody was really familiar with his son, Kim Jong-un, who it turns out is a lot more aggressive.
But even knowing that, they didn't describe the cyber capability,
North Korea, which it turns out are considerable, they still were very, the FBI in particular,
who was terrific throughout the process, were adamant that they didn't have physical capabilities
here in the United States. So I wasn't personally, yes, they did threaten, but I was not personally
worried. I wasn't worried for the employees of Sony. I was not worried for the physical safety of
the actors. Well, it's quite a story, and I admire that you are willing to shine a big light on your
big mistake so that people can perhaps learn to deal with their own mistakes better.
I've been talking with Michael Linton. He is the former CEO of Sony Entertainment and currently
on the boards of the RAND Corporation and the Smithsonian. He's co-author of a book called From
Mistakes to Meaning, Owning Your Past So It Doesn't Own You. And there's a link to that book in the show
notes. Michael, thanks for spending time. Thank you very much, Mike.
I'm sure you've heard that coffee can wake you up, sharpen your focus, maybe even improve your mood.
But one of the most surprising things coffee appears to do is protect your liver.
And researchers say the effect is so strong that some doctors now routinely ask liver patients about their coffee habits.
Multiple large studies continue to show that regular coffee drinkers have a significantly
lower risk of liver disease, liver scarring, fatty liver disease, and even liver cancer.
What's fascinating is that coffee seems to interfere with inflammation and the formation
of scar tissue in the liver, almost like a protective shield against years of wear and tear.
And the benefit doesn't seem to require huge amounts.
Research suggests even one to two cups of coffee a day can help,
while protection appears to increase around three or four cups a day.
Even decaf has shown to have some benefit,
which means coffee's protective powers aren't just because of the caffeine.
Scientists are still sorting out exactly which compounds in coffee are responsible,
but coffee may be one of the few pleasures in life that your liver actually appreciates.
And that is something you should know.
Now, there is no doubt you know somebody who drinks coffee,
who would love to hear that story.
Or maybe the great story from Michael Linton about the movie, The Interview.
If you would just refer your friends to this episode,
it helps grow our audience,
and I think your friends would appreciate it.
I'm Mike Carruthers.
Thank you for listening today to Something You Should Know.
Hey, it's Hillary Frank from The Longest Shortest Time,
an award-winning podcast about parenthood and reproductive health.
There is so much going on right now in the world of reproducts.
of health, and we're covering it all. Birth control, pregnancy, gender, bodily autonomy,
menopause, consent, sperm, so many stories about sperm, and of course the joys and absurdities
of raising kids of all ages. If you're new to the show, check out an episode called The Staircase.
It's a personal story of mine about trying to get my kids school to teach sex ed. Spoiler,
I get it to happen, but not at all in the way that I wanted. We also talked to plenty of
non-parents so you don't have to be a parent to listen. If you like surprising, funny, poignant
stories about human relationships and, you know, periods, the longest shortest time is for you.
Find us in any podcast app or at longest shortest time.com.
