Spiritually Speaking with Jessica & Samantha - New Year, New Beginnings: The Launch of TGH Pro Academy

Episode Date: January 3, 2025

In this inspiring episode of Spiritually Speaking, Jess and Sam dive into the energy of new beginnings as they catch up on their holiday season. The spotlight is on Sam’s long-time passion project: ...the launch of TGH Pro Academy, a transformative space for hair and beauty professionals to elevate their careers with advanced training and mentorship. Jess also shares her reflections on the New Year and her upcoming return to Dubai for exciting spiritual work. Tune in for a mix of entrepreneurship, career growth, and spiritual wisdom to inspire your 2024! 🌟🎙

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Starting point is 00:00:01 Hello and welcome back and happy new year! It's a spiritually speaking. Hello guys. I feel like I started that a bit weird then. No, don't worry. Happy new year. Welcome back everyone. 2025. Yes, 2025. Love it. And Jess is in her roll neck jumper because it is freezing where she is. Yes, it is. And I've only got a few more days of this before I am back in the sunshine for all of
Starting point is 00:00:26 2025 yes will you not be going home at all then now I might do but like there's no plans I'll go back I've got a wedding in November one of my school friends so I'll definitely be back then maybe pop back in the summer but no promises so. So we'll see. Yeah. Oh, that's nice though. Yeah. You've had a good chunk of time there as well. I feel like you've done what you needed to do. Yeah, six weeks. But I've had a lovely time.
Starting point is 00:00:53 It's been like really nice. Six weeks? Yeah, yeah. Wow. Yeah. But the thing is, I think because I've got work here, it doesn't feel like... It's not like a six-week holiday no like I'm working the
Starting point is 00:01:07 whole time I then get to really get in person with my clients here because there's a lot of them now in the UK um so like I actually really get a lot from this obviously I get loads of quality time with my family especially the way I work now I can like do the school run I literally went to like every school thing for my nieces and nephews which I love so like I just feel like I feel like my cup's really full and it's been really lovely in all honesty oh good I'm glad you had such a good time yeah yeah it's nice so and how was your Christmas yeah summer's much nicer here um Christmas was absolutely lovely we had a really really smooth wholesome Christmas I was the chef which is kind of more of my my role now in the family um and do you know what I did a phenomenal job oh good for you so um my like brother-in-law's do like my cooking so does the rest of my family um so I was
Starting point is 00:02:07 like I'm up to the challenge now and I just really went for it and I go really spiritual when I cook I feel like I'm a little kitchen witch and I just like really get my music on and I feel like I just reiki all the food because that's kind of in I'm in in that mode. And yeah, we just like had like the best side dishes going. We had like creamy leeks, cauliflower cheese, everything. It was great. And yeah, like just everyone happy and healthy, which is, you know, always a blessing. All you can ask for.
Starting point is 00:02:37 Yeah, mum and dad have got a flu now, but over Christmas they'll find. But everyone, Andy had the flu, didn't he? Yeah, so he had, had well he had strep throat oh bloody hell um yeah um it was a little bit event not eventful but like it's just been like a bit of a weird probably like three weeks so the girls had it um first blake had it then she gave it to river and then it felt as though it went back to blake again and then andy got it yeah so yeah it was um but it was one of them where i didn't actually realize that they had it until he got it and then i was like ah that's what they had yeah oh blimey so yeah
Starting point is 00:03:15 oh how was your christmas yeah it was lovely it was super chilled um really really nice we've just had it at home just us and then the girls napped for like almost three hours in the afternoon so then we managed to cook have um the dinner sit outside while we had the dinner which was lovely um and then we went to my friend's in the evening which was also really nice a little bit chaotic because river was still a bit poorly so she was a little bit off um but then it was fine and then that evening Andy got sick so then he was in bed for like a good four days if not five days um yeah so he was really unwell and then it meant that over that like whatever was the weekend of that week um obviously Cherry
Starting point is 00:03:59 was off so I was kind of on my own with the girls while he was sick um which was very intense but it was fine like I actually felt very proud of myself to be honest yeah having done it yeah um and they're at quite a good age now where they do play so you can we've we've um I don't think I've spoken about this on the podcast we've made them a playroom at the house yes so in Dubai most houses if not all houses they come with what's called a maid's room, which is like a small bedroom, which is where technically your maid would live. So we have made that room into our playroom.
Starting point is 00:04:35 We've taken the door off the handles. We put a baby gate on it, painted it, and put down like soft mats, toys. Like it's a really, really nice room now. So that just makes life so much easier because I can put them in that room with the toys and they just play and it's just a nice space for me to be in with them and it's downstairs so it's nice it's part of like your living space isn't it so like you've always exactly and even if it's like I find with my sister's playrooms become like play storage
Starting point is 00:05:05 rooms but even just somewhere to like put their stuff but I guess at the moment you can kind of it's a bit like um what are those like play pens it's probably a bit like that yeah I'll bless them as well it's somewhere to keep the dog out of yeah because when we're playing like with them in the living space we still do that we still have like soft mats down in the living space and a few toys but the dog is always involved and like that's lovely but sometimes they're just it's like it's literally like having three kids yeah so shutting him away definitely helps um although he has actually managed to we've got a baby gate that's like a mesh one. He's been able to go under it.
Starting point is 00:05:46 So yes, of course he has, because he cannot be away from it. So yes. Bless him. But yeah, so that's been really nice. It's been great having that playroom.
Starting point is 00:05:55 And I feel like in the last few days, the girls have been so good because they've felt better. And River, bless her. So she is, I always try not to say these things because i don't want to label her but she's definitely my harder twin yeah at the moment anyway at the moment it constantly changes when she was born she was the easiest baby in the entire world and now she's definitely the harder one but she literally has a mouth full of
Starting point is 00:06:25 teeth so yeah so she's 10 months old and she's got 10 teeth but she's had these 10 teeth she could even have more now I've stopped counting but she's had them for ages so she's been really aggy for a really long time but that's obviously why because she's been really struggling with that and then I feel like now she's just had a bit of a break from it all and she's just so much happier and more chilled and smiley and she's still like a bulldozer that's just her personality but she is a lot she's a lot better version of herself right now which I'm enjoying oh bless her 10 teeth yeah yeah she'll be getting Invisalign before you know it honestly oh when you just think
Starting point is 00:07:06 about the babes of their teeth like you know what it feels like when your own teeth like ache or hurt like oh bless yeah oh honestly she's um yeah she's definitely struggled with it bless her whereas like Blake's got two um but she's actually now got three or four even coming through at the same time so yeah yeah, that's also intense. And we've had to separate them in rooms, which again, I don't know, I can't remember what I've spoken about and what I haven't on here. You've told me in a voice now. I can't remember if it was on a podcast.
Starting point is 00:07:34 So we had a night where we just, the two of them were screaming. So we've had to separate them and now they're sleeping in separate rooms. They will have to go back together soon because my mum and dad are going to be over soon um and we'll need that bedroom and i don't think they would appreciate sharing it with blake oh oh bliss but yeah so and they've been fine being away from each other there's not any like codependency absolutely fine yeah i mean a couple of times yeah they've cried but yeah they've been absolutely fine i don't know if they're really aware or or not but yeah they've actually been fine which is which is good but they will definitely go back
Starting point is 00:08:09 to sharing because we need that room back but um it's yeah it's been pretty full-on in mum mode I will be honest oh bliss well done babes you're doing well they just they're growing so obviously they're nearly one but like you can really like, where they're growing now is, like, they're starting to crawl a bit as well, aren't they? So, River, yeah, River's really, like, quite fast, and she's trying to pull herself up on everything as well. She's not managed it quite yet, but she is. Whereas Blake can crawl, but she's more of a shuffler,
Starting point is 00:08:42 and she's not as fast as River. So she's a little bit easier to contain in one space um but i'm sure it won't be longer than she'll be copying her sister love it it's gonna be yeah it's gonna be a fun 2025 babes i love that yeah it's gonna be like they're gonna be able to do a bit more and go to the park soft play yeah exactly yeah i'm looking forward to when they can even i know it sounds stupid because people like don't wish it because once they're like walking and stuff it's so much harder but i also think it must be a little bit easier because you don't got to carry them as much or i don't know if there's hard there's easy and hard bits of each stage isn't there yeah I
Starting point is 00:09:25 think you just move with the motions and you know they've got each other and I love when babies get to this age but obviously that's because they're not mine um yeah I just think like their personalities you really start to see it and you get more from them it's really cute like I love I do love seeing their personalities that's really nice yeah it's so cute so should we um chat about the pro academy bits and bobs um I actually have some questions but what I was gonna do then don't worry I haven't even prepped you yeah don't stitch me up yeah like literally they're really simple ones but I just fall um to just get people to understand it and also maybe this is like going to be a slight coaching session for you in a way because oh yeah yeah and we can really dig into some bits with it does that
Starting point is 00:10:17 sound good absolutely let's go for it like we're completely winging this but you know what I feel like spirit is saying let's do it so I'm listening to it so Sam firstly I just want to know like so what it is do you want to introduce it and and yes so I did a little post on my Instagram yesterday um announcing the Greenhouse Pro Academy now basically since I opened the salon way back when, I always knew when I opened the salon that that wasn't it. As in like, it didn't stop there. I knew that there was always going to be something more that I wanted to do. And actually, I have always loved educating, teaching, mentoring, helping others um and the salon was kind of the beginning of that because it meant that I was able to start employing people and be able to help people in that way
Starting point is 00:11:12 and then I started doing mentoring probably about this time last year actually um well yeah I'd say it was earlier than that yeah November yeah October November maybe um last oh fucking hell you can't say last year anymore can you the year before 2023 yeah yeah and anyway I loved that I had a few clients that I worked with on a one-on-one basis I did um some group programs that I worked with people online and thoroughly enjoyed it then I had the girls and took a step back and as much as I didn't plan on taking a step back I am very glad that I did because it gave me time to kind of reflect on it realize what it was I wanted to change etc and then when the space came available for next door I have created a room which I'm actually
Starting point is 00:12:07 sat in right now in the salon that is actually quite a big space to be honest um and the space the aim behind the Greenhouse Pro Academy and this space that I have now got is a space for me to have to be able to bring people in whether that be on group courses a day course um a space that can be rented out um and but the pro academy side of it is really something that is going to be me helping others basically. Yeah. To help people within the same industry grow their clientele, grow their business, scale their business, learn proper strategies as to how to build a business. It's really kind of something small right now
Starting point is 00:13:01 that I hope grows into something much bigger. Yeah. And it's the typical planting of the seeds in winter that you're doing which I love. Yeah. So I love all this and this is something like when I first read for you I always remember like you're gonna have an academy so it's really nice to see a couple of years later that you're doing this which is great. So this is for hairdressers is this also for like salon owners like what's the vibe what's the people yeah 100 so there's going to be something for everyone within the industry so it will be for hairdressers it'll be for beauty
Starting point is 00:13:37 therapists it'll be for um people who work for someone people who are self-employed people who own their own business there is going to be something separate for each kind of um caliber of person um so for example if you were employed by somebody you can still benefit from this if you were self-employed you will benefit from it but you will benefit from it in a slightly different way because you'll benefit from it in a way how to pivot your business if you are a business owner I will be offering things that can help the business owner as to how to manage their business properly how to manage their staff how to get the most out of the business that they have yeah because your coaching clients look they have one more sort of business owners.
Starting point is 00:14:25 So you were able to work with them to help grow those things. Yes, exactly. Yeah. So the one-to-one coaching and mentoring that I was doing was for business owners. And yeah, that's a lot more in depth of the running of a business rather than the individual work that a therapist or um beauty therapist I mean um or hairdresser would be doing yeah oh I love that love that yeah so like I don't know this comes up for me when I think about your why I think about Samantha just before greenhouse when you were in the job you know you're employed and you know you want to do this thing but it feels really scary do you feel like that is a big part of your why 100% that is my why like I actually funnily enough obviously I didn't know you're going to ask me
Starting point is 00:15:18 these questions I was just thinking about it this morning and I was thinking about my why I started it and it is because of that like it's I I had that feeling of knowing what I wanted to do knowing where I wanted to get to but having no idea what steps I had to take to get there and I've done that now I've done the steps I've done all that hard work and I really want to be able to educate other people as to you know what I did that didn't work what I did that did work and what they can do to get there and it looks very different for everyone it doesn't mean that people who are going to do these courses for example it's not that they need to want to own their own salon yeah it might just mean that they want to be fully booked but they want to be fully booked with only a specific type
Starting point is 00:16:09 of service and they don't know how to specialize or it can be that they are not earning enough money and actually there's loads of things that they're doing that they could change you know to be able to earn more money um I've had hairdressers that have um worked for me that I've been able to triple their wage from when they started working with me because of things I've taught them and that's what I love like that's my why like I just love being able to see that change in someone and see I can see so much potential in people and I'm constantly trying to draw it out of them yeah and don't get me wrong a lot of the time it is like getting drawing uh what's the freight getting blood out of a stone sometimes like it can be really really difficult but I am that person who will persist yeah and I will see something in
Starting point is 00:17:00 someone when they might not see it in themselves and yeah like I have worked so hard to get to where I am like none of this has come easily at all and it's funny because one of my hairdressers has recently moved to Dubai and she was chatting to me the other day and she was like you know like I'm just um sometimes I'm finding it hard being in Dubai and it's so different and I said to her I went please don't think that I never had that same feeling I said you see me now as someone married with kids and a dog and a house and a salon and you think oh it's easy for her to say you know yeah but like I moved there with nothing like literally nothing I was very lucky that when
Starting point is 00:17:42 I moved to Dubai Andy's job paid for the accommodation yeah so I wasn't in a complete uh you know terrible situation like it wasn't it was a lot easier for me in a sense to be a bit pickier with jobs because of that but the job that I went into my god the experiences that I had like it was diabolical yeah like absolutely diabolical I had the the best experience socially working where I worked but the worst experience for my career and I knew that I would only have become a worse hairdresser if I'd have continued working there um and that was a really tough part of my like journey of being a hairdresser and then I went to another salon and then I had a completely different experience but I was still having that same feeling of like I'm desperate to do more but I
Starting point is 00:18:38 just don't know how to get there yeah um and it's so overwhelming so yeah I think that overwhelming if you are at that phase of your career where you know you want to do something um independently in the beauty industry and I think especially in Dubai because this is in person for Dubai people isn't it yeah this one is in person for people in Dubai there will be the online ones going forward as well for um because I do still have a lot of UK um clients as well um but this is specifically for people in person in Dubai the reason why I'm doing it in person is because I really want that connection yeah I really want to get that message across to people just a little bit more in depth I I love this because it also like this is me more in my feminine women together energy I know obviously men will be part of it
Starting point is 00:19:33 as well but your industry can be more female dominant and what I've seen my experiences of salons at times is there is this perception there's like quite a lot of competition there's an element that things could be quite bitchy like you kind of know when there's a salon with drama you know you sort of walk in and you feel it you know it's just that thing absolutely and i've worked in those salons yeah exactly you walk in and there's an energy you just know and you're like i don't feel comfortable yeah yeah and I think what I like about this concept is that there is an element of community in an industry that maybe needs it that's in a more sort of like self-development way I know there's other things other people do this in different
Starting point is 00:20:16 ways but I really like um the fact that people will come together in a female dominated industry and like bring some harmony that maybe you know could be a bit yeah absolutely yeah definitely and I think a lot of um um my one of my worries is I don't want salon owners to feel threatened if their staff come on the course because I don't want them to think that I'm trying to you know take staff for example which is absolutely not a thing I'm not hiring and that is not part of it it's purely to try and help people yeah and they'll want people to yeah exactly like there's no better feeling than knowing that you've helped someone is there definitely and I think even like sort of like the salon manager roles in places where people sort of need that bit more peer support. Because I find that can be quite a difficult role at times for people because you're a creative, but you've got people management and whatever it is you're doing.
Starting point is 00:21:19 Absolutely. You know, it's so much to juggle. And it's really isolated, I find, when you sort of see sort of salons yeah I'm not an expert in salons no no you're right and and there is especially because it is a very female dominated industry and there's a lot of um big personalities yeah a lot of hairdressers have big personalities and they can clash and it is bringing people together in more of a harmonious way and a safe space to be able to discuss those things and yeah I like the idea of doing it in person um for the for the first one for this year anyway I'd like to continue doing them in person as well but they
Starting point is 00:21:59 will obviously go online at some point because of um for people in different countries um so yeah i'm really looking forward to it really looking forward to it so so what's sort of the structure and the setup of these monthly sessions what's the vibe so it will be a weekly session for eight weeks um so they'll come into the salon um every monday for 90 minutes um the course will generally be 60 minutes but i always allow for 90 because the chances are at the end of it, we will chat off topic. Each week we'll have a different topic.
Starting point is 00:22:32 We will speak about things from money management, time management, money mindset. We will talk about mindset, lifestyle, growing your clientele, social media will be a huge part of it and teaching people how to use social media um canva all different things like that um and i'm trying to think if i've missed anything else off there i probably have just off the top of my head but um we will have basically have a different topic each week that we will follow and we will track
Starting point is 00:23:05 the program weeks and then continuing the eight weeks there will still be a follow-up after that as well love that I also think about people that have just moved to Dubai in the beauty industry like it could be a real support system to help them absolutely because when you do first move here it is so overwhelming and when I first moved here I went home to Andy and I said I don't think I can be a hairdresser here I was like I cannot do hairdressing here because everyone's hair that I was doing was complaining yeah everyone yeah yeah and that's so normal it's so normal when you do move somewhere because everybody that you're doing is a new client and you've gone from being potentially the top of your game where you live to then the absolute bottom in this new country where no one knows you and you have to prove yourself constantly to people who don't have any kind of idea as to what it is that you can do yeah oh god it's but I also feel like you know I love Dubai but there is an element of very high expectation on service so it's a it's the next
Starting point is 00:24:13 level of high expectation of service like it's incredibly hard to crack that yeah definitely yeah I remember it is where I'd see that happening in like the salon and I think you know people just yeah expect a lot and like straight away it's tricky yes yeah definitely so yeah moving here particularly is extremely hard um I won't lie but when you do you know persist and stick with it it's well worth it but um yeah 100 it's it's absolutely not an easy place to um crack the industry at all um but now i'm really looking forward to it and it will the plan is for it to start in january um the end of jan and yeah it will run for eight weeks and then we will continue from there the other courses that I will begin to offer um
Starting point is 00:25:05 throughout the year so we'll be doing many different things um as I said it'll be different things whether it be for owners whether it be for um stylists therapists self-employed non-self-employed um but yeah I've been looking forward to it I love it it just sounds great babes and I feel like this is an ideal thing for people like I think not that there's this for my type of work but if there was that space when I first joined I'd have been like sign me up just to get that absolutely and I would have as well like just to have you know had a community to lean on would have been so nice because you feel so alone when you do move here um and I think that it can really be a place that people can grow within as well um but yeah this is just the beginning the other thing that I really wanted to touch on with this is you know you might be listening to this
Starting point is 00:25:59 and you're not in the industry you've got absolutely no um links to this whatever you might have even thought about just switching off this episode but for some industry you've got absolutely no um links to this whatever you might have even thought about just switching off this episode but for some reason you've carried on listening I really want this to also be a little bit of inspiration for someone who is thinking about doing something that is out of their comfort zone yeah for example you could be in any job but maybe you feel like you just want to start offering something different or maybe you want to take a course or something like that like it comes naturally to me doing these things because I enjoy it so much but it doesn't mean that it's easy
Starting point is 00:26:37 to put yourself out there you know it's still hard to say right this is what I'm doing and then you run the risk of oh well what if it doesn't go well or you know but you have to try you have to keep going and give these things a go because you've got to invest in yourself to be able to grow and to be able to continue and evolve yeah you have to continue putting that back into yourself does that make sense yeah it really makes sense and I think like a lot of the time people sort of think they want to do things and you know I've done it many times where I've wanted to do stuff and not done it do you know I mean even now there's things I want to do that I've not done um and yeah you just have to get comfortable with being uncomfortable and being a bit vulnerable and putting these things out there.
Starting point is 00:27:26 And like things will never be perfect. You know, things move and evolve. You plant the seed, you kind of let it be what it is and let it grow into what it should be. And I think with social media now, especially with sort of like more products and offerings being sold, I think people feel this pressure that things have to be perfect and they don't, you know. I agree. You just got to sort of start it. I've probably said this before,
Starting point is 00:27:53 but I had a really great CEO in my corporate job and he was like, get it out before it's complete. He used to always say that because then you'll finish it. Because if you do something like, so what Sam's doing is it's January, she to always say that because then you'll finish it because if you do something like so what sam's doing is it's january she's getting it out there like you know it's not fine-tuned in a sense of like every element and every detail it's getting it out there because then it makes you more accountable to really develop it and evolve it and i love that and i feel like that's really organic and yeah and he always said that and i've really connected to that
Starting point is 00:28:23 message when i was in my corporate days thinking yeah fuck it yeah you've just gotta do it absolutely yeah like when I think about it there was no there was actually post that on yesterday um but I was just like fuck it why not just you know get it out there this is what I'm doing yeah and yeah now I have to back it up I have to do all the other hard work that comes with it I can't just keep you know thinking about it and not doing it and I've been talking about making this a little bit more permanent for a long time and this is why I haven't gone back to doing hair because I want to make this my full-time job yeah absolutely I want you know yeah and you know you it's
Starting point is 00:29:06 perfect timing for you I know you had a busy year last year and it wasn't really like you had a maternity leave necessarily but you're coming to this point now where the girls are nearly one yeah I know motherhood and new salon like new identity like there's so many things you're juggling but this to me is like something at your core that you've wanted to do for a long time and you've got the space for it so spirit brought you that next door to build this yeah you know and it will just move and grow and it's really exciting but yeah I just think it's lovely that you're helping people and you're helping younger versions of you that was trying to work it out and yeah I like that I think it's it's brilliant to give back isn't it absolutely and I always think of it like I get um people applying for jobs constantly
Starting point is 00:29:57 every day like we'll get messages of people wanting to work here which is so lovely but we I can't take everyone on you know and it's like I'd love to take everyone on because I know how much I can grow them and I know how successful I can make them but I just can't do that for everyone I've got to focus on the team that I've got before I can you know take on any more and um this is kind of the way that I can do that yeah absolutely like I it it still benefits me as much growing someone and I'm not working for me yeah because it's yeah like it's and I also just think like there's enough work out there for everyone so everyone can be successful and happy and everything else and I just don't see why not why not all work together then against one another doesn't really make sense and I well that's what's
Starting point is 00:30:54 happened isn't it with like the world that we live in and that more toxic feminine approach to business because we've we've learned from the masculine which is really competitive where when we think about the femininity it's about connection is community how can we all help each other and so it's really nice that that you're making that shift and people benefit so well done babes thank you I'm really excited and yeah so I was just gonna say so if someone wants to sign up what do they need to do so I haven't actually released this yet but you can go to um thegreenhousehair.com and you will see in the menu in the footer at the top of the website it says courses and then you will find it there brilliant so they go there and they can sign up. The link will be on my Instagram as well.
Starting point is 00:31:45 Brilliant. So if this is talking to you now, this is going to be me being spiritual Jess, but also Sam's cheerleader. If this is connecting to you and something's making you think, oh, I would, I'd like to join this or this seems interesting. Do you know what? You can sign up without any commitment and just sort of explore it and get a feel. And then obviously, if you want to commit, you can. Don't put it off. If it feels right, go with it. Because I bet there's some people listening that will really resonate with this. And you know, Sam's a great teacher and a great mentor. So I would jump at it and yeah, explore and feel the feels. It's all right, girl. girl I will also have there is a link in my
Starting point is 00:32:26 Instagram as well that has um just my email list so you can add on to that and if you then want to get any information for future courses then you can get it that way as well yeah and this is just the start that's how I feel on a psychic level this is the start of something for Sam that you know that is going to become something really special and I think it'd be really nice to be part of it and you know Greenhouse what was beautiful about the way you run your business is you've just got such a great team that really work hard they care so like you've got it running and it's just really great to see that and this will come hand in hand and I just love it and I feel like this is going to be a big a big thing for you over the next
Starting point is 00:33:11 few years thank you and I think yeah I really hope so I really do it is honestly my goal I would absolutely love that um it's lovely being in here today to be honest because it's closed so we closed on the 2nd of Jan so um i've come in and it's just nice when it's like peaceful and yeah it's lovely yeah well done really nice really proud of you you know it was a big year last year and i know it's another thing on your list to do but this is something that you really care about not that you don't care about all the other things because you did yeah but this is like i just yeah i think your first think this is more for me yeah yeah you know I mean this is more for me this is always where my passion has laid one thing that I will always say that I will always
Starting point is 00:33:53 revert back to is when I was a kid I used to watch Mary Queen of Shops have I said this to you before no what's that so you know you never watched it so she had like this um red bob and she was like um I don't actually know what her like role is but she is I don't know I don't think she's necessarily even a presenter but anyway this shot this um program was called Mary Queen of Shops and she had this like red bob and she was like fierce and she used to go into businesses and salons and she would flip them around so say a bit like gordon ramsay for kitchens yeah and um i used to love watching her do this and think that is what i want to do like i just loved the idea of going into a business watching it from like a bird's eye view and being like right this is what we need to change
Starting point is 00:34:43 yeah that's kind of what has always stuck with me and what I've then adapted to now want to build within this um academy because of helping for example salon owners in how they can run their business better I feel like we were about to end this conversation and now I've just ramped it up again but um that's kind of where it is because I see so many salons that have so much potential but just ran badly yeah yeah like when I go back to the salon that I first worked at when I came to Dubai um that had the most potential like it was incredible the potential that it had and it's closed down now and there's no absolutely no surprise why it's closed down um but it has closed down for good reason um and it's just it's sad it's really sad because in that salon when I was there they had the best team of people but it
Starting point is 00:35:41 just wasn't run properly yeah and the staff just weren't cared for and looked after and I just think you have to look after your staff you have to care for your staff you do and it can't just be seen as someone somewhere that you just want money to just churn in and out of like that's not that's not sustainable well I think that's what happens a lot with businesses isn't it and like I'm very much like you like staff and employee engagement and culture is like really important in whatever business you're in and like yeah I've seen it as well and I just think you know when you're not looked after you're not going to perform and you know you're not if someone doesn't believe in you or doesn't support you then yeah like it can be a very hard journey in your career and when you're employed
Starting point is 00:36:33 that is more me sort of with my self-employed hat on you know when you're employed that it's everything because it's your money and you know your money might drastically change if you've got a salary or even if you've got a commission like you know you have it it's it's a lot for someone to be managing that and not understanding you and not caring about you it can feel very deflating one thing that I always remember right the salon that I'm talking about where I first worked out in Dubai um I can remember being absolutely flat out busy right and we had no help we had no assistant no receptionist nothing so it was like you did everything you got in there an hour before your shift started to make sure the salon was clean because you were lucky for cleaner had been um and ripping all your foil ready for the day so that then you had that ready um and on this
Starting point is 00:37:25 particular day I had to squeeze someone in because the boss had fucked up the appointments because she used to book the bookings when she'd be just out and about she'd book people in but she'd always often do it wrong and she'd laugh about how she'd done it wrong and how she was in a beach club in Marbella when she was booking these appointments oh god and um she booked someone in wrong so I then squeezed them in because it was like Christmas New Year time you know this girl really needed her hair doing um and squeezed her in and I texted my boss and I said look is there any way you could come in for an hour or two to just help me on this day because I'm going to really struggle to wash colors off while I've got so many clients in
Starting point is 00:38:11 because you literally had to do everything yourself and she said no yeah she said we're having a family day today which you know fair enough you're having a family day but she'd just been on holiday with her family that she was then having this family day with. And I remember when she said that, and I thought to myself, I would never do that to someone else. Like I've never asked for anything. I've never asked for any help.
Starting point is 00:38:34 I asked you one time because I'm so desperate for it and you can't help me. And that was my sign to be like, nah, I'm out. And even if she can't do it, finding like the support to who could help you and yeah like right let's make this work you know it's my mistake yeah yeah and as hard as that was that experience it was the best learning that I've ever had and that is kind of what I'm going back to in a sense of wanting to help business owners because it's not necessarily that they're bad
Starting point is 00:39:03 people they just don't know yeah well you see it you know if they don't do the job themselves they don't know what it's like well with any creative field or any industry you have very good um people at their actual skill um but they might not be very good managers and I always think there's a difference between a leader and a manager a leader like inspires they hold space all those things where a manager's there and it's slightly different energy um so I think it's about yeah that difference which is obviously what you're doing so yeah definitely well done this is great yes so thank you for listening if you carried on um if you carried on listening to this point um i hope that um it's inspired you if you're not even in this industry but you you know want to
Starting point is 00:39:51 do something or if you are in the industry and you want to gain something from it then yeah definitely you know send me a message even if you've got any questions um please feel free because my dms are always open love it well done babes well thank you i don't even know what the outro is so you're gonna have to do it sorry i will do the outro thank you so much for listening to our first ep in 2025 um we are on instagram at spiritually speaking underscore podcast um she is at jessicamarie underscore holistic. And I am at hair by Samantha Green. Please do all the amazing things like rate, like, rate, subscribe and tell a friend. It helps us out more than you know.
Starting point is 00:40:32 And we will see you in a couple of weeks. Yes, well done, babes. Lots of love, everyone. Happy New Year and see you in the next episode. Bye. Bye.

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