Start With A Win - The Power of Mental Strength in Leadership | Scott Mautz
Episode Date: August 7, 2024In this engaging episode of Start With a Win, Adam Contos dives deep into the art of mental strength with Scott Mautz, CEO and founder of Profound Performance. Scott, a seasoned leader from P...rocter & Gamble, shares his journey from the corporate world to becoming an influential author and educator. The conversation explores the essence of mental strength, breaking down its critical components and how leaders can harness these to drive success both personally and professionally. Listeners will gain insights into Scott’s new book, "The Mentally Strong Leader," and learn practical strategies to build resilience, confidence, and boldness. Don't miss out on this powerful discussion that promises to inspire and equip you with the tools to lead with greater mental fortitude.Scott Mautz is the CEO and Founder of Profound Performance™, a keynote, workshop, and training organization empowering business leaders to become better, more inspired versions of themselves. Scott is an award-winning bestselling author, a popular LinkedIn Learning course instructor, and a faculty member at Indiana University’s School of Business for Executive Education. His most recent book is The Mentally Strong Leader: Build the Habits to Productively Regulate Your Emotions, Thoughts, and Behaviors. Scott’s unique combination of corporate experience, research, storytelling techniques, comedy, and dynamic delivery engages both hearts and minds.⚡️FREE RESOURCE: 𝘞𝘩𝘢𝘵'𝘴 𝘞𝘳𝘰𝘯𝘨 𝘸𝘪𝘵𝘩 𝘠𝘰𝘶𝘳 𝘓𝘦𝘢𝘥𝘦𝘳𝘴𝘩𝘪𝘱? ➡︎ https://adamcontos.com/myleadership===========================Subscribe and Listen to the Start With a Win Podcast HERE:📱 ===========================YT ➡︎ https://www.youtube.com/@AdamContosCEOApple ➡︎ https://podcasts.apple.com/us/podcast/start-with-a-win/id1438598347Spotify ➡︎ https://open.spotify.com/show/4w1qmb90KZOKoisbwj6cqT===========================Connect with Adam:===========================Website ➡︎ https://adamcontos.com/Facebook ➡︎ https://facebook.com/AdamContosCEOTwitter ➡︎ https://twitter.com/AdamContosCEOInstagram ➡︎ https://instagram.com/adamcontosceo/#adamcontos #startwithawin #leadershipfactory
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that we also send the wrong signals about risk.
You know, I have seen and witnessed leaders talk a big game
about the importance of taking risks.
And then what happens when someone takes a risk
and they fail, that person gets hammered.
Telling me that we have to get ourselves right
before we can get our companies right.
Welcome to Start With A Win,
where we unpack franchising, leadership,
and business growth.
Let's go.
Coming to you from Area 15 Ventures
at Start With A Win headquarters, it's Adam Kantos with Start With A Win. Ever wondered
how to harness mental strength to drive both personal and professional success?
Today on Start With A Win, we're thrilled to welcome Scott Mautz, CEO and founder of
Profound Performance, who's dedicated to transforming leaders into their most inspired
selves. Scott brings a wealth of information from his time as a senior executive at Procter & Gamble,
where he successfully led multi-billion dollar businesses. He's also an award-winning author,
a popular LinkedIn learning instructor, and a faculty member at Indiana University's School
of Business for Executive Education. His latest book,
The Mentally Strong Leader, provides actionable insights for regulating your emotions, thoughts,
and behaviors to achieve more in life. Known for his authentic and high-energy approach,
Scott is here to share his passion for helping others overcome challenges and reach their full
potential. Let's dive in and learn from Scott.
Scott, welcome to Start With A Win. Great to be here. I hope I could start with a win,
have a win in the middle. Maybe we end with a win. Just winners all around today, Adam. That's
my goal today. I love it. It's about winning today. That's perfect. Hey, I want to dig right
into your book, The Mentally Strong Leader. Tell us a little bit how, why did you write the book?
Give us a little bit about your background that led up to that.
Yeah, you bet. I left corporate about eight or nine years ago. I spent 30 years in the
corporate world, Adam. I grew up, I started in mortgage investment banking, and then I grew up
in Procter & Gamble, spent almost two and a half decades there,
was lucky enough to run some of the largest multi-billion dollar businesses they had there.
And about halfway through my journey, I started really becoming a student of leadership,
much like you are, really trying to discern what makes the difference between great leaders and leaders who just happen to be in leadership positions. And I became so
interested in not only being a practitioner of it and a student of it that I actually decided to
write my own first, you know, my first book while I was in corporate. And it was at that point in
time that two things happened, the intersection of two things. I realized that I was super more
excited about broadening my platform for making a difference with the
written and the spoken word than I was at even continuing to climb up the ladder in
the corporate world.
That intersected with all that I had started to learn about the power of mental strength
in the workplace, which I know we're going to talk a lot about today.
And once the intersection of those two things happened, I knew that someday I'd have to leave corporate.
And if anybody was paying attention, a guy who publishes a book while they're still in their job, it's probably a good signal of what was coming next.
And so I left corporate about eight or nine years ago to be with you here today.
Awesome.
And you mentioned the mentally strong leader.
Yeah.
Tell us what does, you know,
what does that look like? How do we discern somebody from, you know, mentally strong to, let's say, mentally weak? I mean, what separates those things? And how did you come up with that?
You bet. Well, the opposite of mentally strong is not mentally weak. We all have a baseline of
mental strength to build from. And the thing I want listeners to
understand first and foremost is mental strength is not just EQ or emotional intelligence, which
has been the buzz term of the last decade, really, emotional intelligence, which is, of course,
the ability to get your emotions to work for you versus against you. Think about it this way. Mental
strength is the broad umbrella that overarches EQ. EQ is a portion of mental strength, which means then that mental strength is actually,
by definition, the ability to regulate not only your emotions, but your thoughts and your
behaviors and your actions productively, even in adversity. And I would argue, especially
in adversity, as I like to shorthand it, Adam, it's how we manage internally so we can lead better externally at work and in life.
And I think most listeners, and I'm sure you too, Adam, I'm sure that it's intuitively obvious to you that if you want to succeed at work and life, you have to be able to regulate your emotions, your thoughts, and your behaviors.
But this just in, here's a clue.
Ready?
It's really hard to do that.
It's really hard to do that.
And that's what set me out on the journey to share all that I learned about mental strength and to put into the book, The Mentally Strong Leader, what I've done.
Awesome.
So you're telling me that we have to get ourselves right before we can get our
companies right?
Hard to believe, isn't it? It's hard to believe. And it's very specific ways too. By the way,
Adam, when I say mental strength, there's six core mental muscles that equate to mental strength.
They are fortitude, boldness, confidence, goal focus, the ability to stay
focused on your own goals and keep your organization focused on their goals, decision making, being
both decisive and making high quality decisions, and the ability to message, meaning staying
positive even in the face of negativity, staying engaged so that you send the right message to the troops as a leader, that you're all in, that you're engaged and that you're
positive minded. So yeah, not only is it important as a leader to start by, you know, with yourself,
it's really important to flex and build those six core mental muscles in particular.
All right. Well, I want to talk about those mental muscles then, because, you know,
if we're not building our core strength and our major muscles here, we're really missing out in life. I like a
good workout too. So let's start with fortitude. That one really, I mean, you know, you think about
intestinal fortitude and you have the fortitude to handle this and, you know, it's always, it comes
up in these war movies and things like that, But truly, it's something that a leader needs to understand.
Talk to us about that.
Yeah, you bet.
And, you know, I'll also say, you mentioned something that I want to touch on first, and
I'll go right into fortitude.
You had talked about, you know, hey, you enjoy a good workout.
It is really an apt metaphor here.
You know, when you compare physical muscles to mental muscles, you know, if you were going to
work out, right, physically, and you went to the gym, you wouldn't go in and say, okay, I'm going
to work out every single muscle in my body today. It's going to take me 19 hours. You'd be exhausted.
And that lasts for like two days and you'd be done. You know, Wednesday would be back day,
Thursday is, I don't know, you know, stomach day and arm day. Friday is leg day. It's similar with your mental muscles.
So the six core mental muscles that I would, you know, I'm talking about fortitude, confidence,
boldness, decision-making, messaging, the ability to stay goal-focused.
You determine, and I'll talk to this later, where your strength lies in all of those.
You level up accordingly by building yourself a mental strength regimen to work on those
muscles over time, not all at once. up accordingly by building yourself a mental strength regimen to work on those muscles
over time, not all at once.
So let's say that you want to work on your fortitude muscle to your question.
You've discerned, okay, yeah, I feel like I'm pretty confident.
I feel like I made good decisions.
You know, man, I really break down in times of resilience.
Fortitude, of course, is the ability for us to push through challenges onward to achievement.
And in the Mentally Strong Leader,
you know, for every mental muscle, I have a ton of, you know, tools, frameworks, and systems that
help you put, get the repetitions in that we were talking about to build muscles, to build the
habits, to actually build and strengthen whatever you're trying to strengthen. So for example,
if you're trying to strengthen fortitude, one of the tools in the book that I talk about are the four lenses of resilience,
how important it is to be able, Adam, to reframe setbacks in the face of resilience.
And I won't go through all of the lenses. I'll share just one as an example. I talk about
the perspective lens, for example, in times of,
you know, when you really need to show fortitude and resilience and grit. And what I mean by the
perspective lens is this, that we often forget, and tell me if this is true of you, Adam. I know
it's true of me. When we face setbacks, we feel like we got to take it on alone. We go into an
echo chamber and we feel like, all right, I'm going to handle this. This is up to me. I got
to plow my way through. Grit is, you know, a solo sport, but it isn't. Fortitude is a team sport and resilience
is a team sport. And what the perspective lens tells you is to remember that you don't have to
go this alone. Understand what your specific resilient needs are, and then call on your
network accordingly to get help on that front.
For example, my resilience needs, Adam, are when I face a setback, a really tough one,
I need to get on the phone with one of my brothers or my sister to have a laugh.
They'll help me laugh at me. They'll help me reframe my setback as not being a big deal.
I always hang up feeling better. Other people, their resilient need is they need a shoulder
to cry on. Other people need a wise old veteran to tell them what to do next. Other people, their resilient need is they need a shoulder to cry on. Other
people need a wise old veteran to tell them what to do next. Other people just want somebody to
listen. The point is you got to broaden your perspective in times of resilience. It's classic
psychology to know what you need in times of resilience and then call on that network. And
that's just one of the many tools to help you strengthen the fortitude muscle in the book, The Mentally Strong Leader.
It seems to me like that's when people start burning out is when they don't call on that network.
Is that a correct statement?
Yeah, I think that's exactly right.
And if you think about yourself, you know, I know for me, for sure, when you start to believe that, okay, mental strength, the definition of mental strength, you know, and being confident, it must be the absence of doubt. And, you know, if I have no doubt,
I can just take on things all by myself. It's not true. Confidence is not the absence of doubt.
It's your ability to manage your relationship with doubt. And, you know, of all the, I've
interviewed thousands of people for the Mentally Strong Leader, Adam, and even the most confident person that was incredibly resilient, they would not tell me,
oh, I just, doubt never appears to me. It just never shows up. That's not true.
It's there for all of us. It's about how we manage it. And part of how you manage that doubt,
especially in times of resilience, is you don't take it on by yourself. You're okay with knowing that you can bring in your network of people you need as long as you know specifically
what it is you're looking for when you face a setback. What support do you need? I love that.
I mean, you're talking about confidence here, obviously, which is, I think, an incredible
muscle for leaders. I rank it up there with competence as you know, one of the key aspects that a leader
needs. And I was in a meeting yesterday with a team from one of my businesses that we operate
and we're, we're making some big movements and I brought up confidence and doubt and things of
that nature and had a question from one of the leaders in
the room and they said, you're making this, you're, you're, you're reassuring us so well
with your confidence that we know we can do this instead of allowing that doubt to creep in.
Because I, I call it the beast in my book and we have to go party with the beast and, and,
you know, you can either stand around and let
it overcome you and lose your confidence. And like you said, that relationship with doubt
is a horrible relationship then. It's super dysfunctional. But if you manage that properly,
you can go party with the beast. And that confidence comes right back. So this is an incredible piece here.
I love the confidence piece. Tell me about boldness. That seems like an interesting word
to use for a mental muscle. Tell us about that. Yeah. Not necessarily the first word that
everybody would pick up on, but boldness and truth, Adam. Boldness paves a direct pathway
to growth when you think about it. If you say, I need to be bold in this job, inness paves a direct pathway to growth when you think about it.
You know, if you say, I need to be bold in this job, in this role as a leader, it almost
by definition, it forces you to push your thinking.
It forces you to get out of ruts, to press past discomfort.
It sparks innovation.
It requires risk-taking and necessitates change.
And yet so many of us aren't bold enough. And I share a lot of tools,
again, in the Mentally Strong Leader, systems and frameworks and reps to help you become bolder.
I'll share just one example, if I may. Let me ask you a question, Adam.
Have you ever been to a casino before? Yes.
Okay. Now, I don't mean during the workday when you were supposed to be doing your job.
I'm talking about for pleasure on the weekend.
And yes.
And yeah.
Okay.
So I had an interesting dinner some time ago with a casino company in Las Vegas.
We'll leave it at that.
I don't want to share the name.
I was doing some leadership development work for them and some workshops, a keynote for them and their group. And we're
having dinner the night before the event. And they were telling me about an interesting
throughput problem they were having on the floor of the casino, meaning one of the games on the
casino floor was causing a throughput issue. The ratio of people standing around watching the game,
not spending money, to the number of people that were actually stepping up and spending their money
out of the game, it was so out of whack, it was causing an unproductive traffic flow problem on
the floor and blocking revenue that they would have liked to have generated with that game.
Let me pause for a second. Do you want to take a wild guess as to what that game
was? And then I'll take you where I'm going with this. Any idea?
I'm going to say craps.
Ah, you were right on it. Why did you say that, Adam?
Because a lot of people are afraid of the dynamics in craps.
And why is that?
There's a lot of activity. There's a lot of talking and back and forth and things of that nature. I think it probably intimidates some people.
Ah, the last word is the key one, intimidates, because of what you're talking about.
And for those of you at home that don't know what a craps table looks like, go home and Google it.
I play craps with friends from time to time, and I don't know how to play craps.
If you've ever seen the table, it's really intimidating.
It's a game on a table. You play, you roll dice into a pit and you bet on the outcome of the dice
roll. And it has all these incredibly confusing signs. And every time I play, I have to tip the
person at the table and remind me, how do I bet here and do it in the right way? It's a really
confusing game. So what they were learning is that people literally were not stepping up to risk their
money, to be bold with their money, because they didn't understand the rules of the game.
It was just too intimidating. Meanwhile, back at the office, Adam, the same thing happens.
If you do not establish the rules of risk-taking as a leader, people are not going to step up and roll
the dice. That's a term that comes from Vegas. They're not going to step up and be bolder.
They're not going to take risks. So imagine if, as a leader, you simply put together a list.
Simple. These are the rules of risk-taking. This is what a good risk looks like. This is what a
bad one looks like. This is who needs to approve what level of risk. This is what a good risk looks like. This is what a bad one looks like. This is who needs to improve what level of risk.
This is what happens when you succeed or fail with a risk and so on.
In the Mentally Strong Leader, I have a suggested starting point of 20 rules that you can use
to establish the rules of risk-taking.
Because I've seen over and over again, Adam, when as a leader you establish them or as
a follower or employee, you ask for clarification of the rules, it could have a step change on the
boldness and risk-taking spirit of an organization. This is incredibly powerful, folks. I hope you're
listening to this and go reference this in Scott's book. I'll tell you what, the number one reason
why decisions are not made within businesses, I believe, is that there is this averse feeling towards risk where people are
absolutely afraid, particularly in founder-led businesses. Because a lot of times in founder-led
businesses, people will walk into the founder's office and the founder will make a decision
before the person can even finish their thought. They walk out, it's there. So we actually train
people not to take risk in a lot of businesses.
And that's not how you grow a business.
You need to take calculated, very educated, but willingly taking risk in order to grow your business.
So this is a great key piece.
I think that's right.
Adam, would you agree with us?
Have you seen in your experience, too, that we also send the wrong signals about risk? I have seen and witnessed leaders talk a big game about the importance of taking risks.
And then what happens when someone takes a risk and they fail, that person gets hammered. Why?
Because the rules of risk-taking weren't in place. Have you seen that dynamic happen before?
Totally. Everybody's afraid of that conversation of, that was not the right decision, and you're going to hold it against me in my review or whatever it might be. But they celebrate what was learned in the failure to send the spirit of risk-taking throughout the
organization. Yep, exactly. That's great. Okay, let's move on to decision-making. How's that for
the next one? Well, the thing about, the reason why decision-making is such an important mental
muscle, and of all the six mental muscles I talked about, by the way, you know, the forward, to confidence, boldness, decision-making, goal-focused messaging.
The common denominator across all of them, Adam, is that they all require self-regulation.
Right.
And they're all related.
And I can talk about this later if you're interested, you know, through my research.
They all correlate more than any other leadership skill to achievement.
Right. Especially decision-making when it comes to a leader. We as leaders, we make decisions all day long. That's
like almost the definition of our job. But here's the thing, emotion and bias and undisciplined
thinking, they're all the enemies of good decision-making. And all those things happen
when you don't self-regulate
how you think and how you make decisions. One of the biggest ways, and I talk about this a lot in
The Mentally Strong Leader, in decision-making is when we don't regulate our own biases that
can show up in decision-making. And I talk about the 12 most common biases in decision-making,
and I'll give you just one as an example.
Maybe the most common one that most of us know about is called the confirmation bias. This is where we have the tendency to search for the information we want to support the decision
that we want to make. And in many cases, I've seen leaders, Adam, I'm sure you have too,
they've already made the decision. Now they're going off to find data to confirm the decision
they've already made. That is called confirmation bias going off to find data to confirm the decision they've already made.
That is called confirmation bias.
It's extremely common.
But you have to really be disciplined and aware of the biases.
And like anything else, right, much of mental strength starts with self-awareness.
And there's a major system and framework and tool in the Melody Strong Leader that helps you become aware of the dozen most common decision
making biases that you can not only become aware of, but then what do you do to overcome them and
avoid them? So this tool, is that the 50 question mental strength self-assessment?
Good, good question. Now, that's separate. So I'll explain that quickly and tell you the
difference between the 50 tools. So we talked earlier, Adam, about how difficult it can be to become mentally stronger,
right? The thought of going into the gym and putting on 30 pounds of muscle weight,
that's a daunting thought, right? But here's the thing. It all starts with the baseline of
understanding how mentally strong you are right now. In the book, The Mentally Strong Leader,
there's a 50-question questionnaire that
I simply call it the mental strength self-assessment. I work with data scientists. It took
me about three years to validate and put this 50-question survey together to have the right
50 questions to correlate to mental strength. It takes about 15 minutes. When you take that
questionnaire, you get an overall mental strength score, first of all,
that tells you which tier of mental strength you fall in. There's four of them. There's no right tier. You're not the winner of the game if you fall in the top tier. Because guess what? Even
if you do, you got to keep working those muscles. If you don't go back to the gym, your muscles get
flabby. So there's no winner to that. But you understand where you lie, where's your starting
point. You also get a score for each mental muscle, for fortitude,
for confidence, for boldness, decision-making, et cetera, so that you then are equipped to be able
to make your own customized mental strength training program. Now to the other part of the
question, the 50-plus tools. Okay, so that sounds great. I took the mental strength self-assessment.
I see, okay,
wow, I'm not as confident as I thought that I was, and it doesn't surprise me. I need to work on that,
and I need to work on my ability to stay focused on my goals. You now know what you want to work on strengthening, and then you know what you want to work on maintaining. In the book, The Mentally
Strong Leader, there are over 50 plus habit building tools, meaning
systems and frameworks based on habit building science to help you actually build those muscles
because this is hard.
And that's what habits are.
Habits are essentially repetitions.
If you want bigger arm muscles and you want to do curls, you got to do reps.
If you want a bigger goal focused muscle, you got to do reps. How do you do repetitions? Through systems and frameworks. And there's over
50 plus systems and frameworks in the book, The Mentally Strong Leader, to help you build whatever
muscle you're looking to build. Wow. It sounds like this is more of a toolbox than a book.
That's how I wrote it. My dream, Adam, is it's not a beat summer beach read. My dream, Adam, is it's not a summer beach read. My dream, it just happened to me recently.
And people ask me, oh, Scott, what's your goal?
How many zillion books do you want to sell?
Believe it or not, Adam, and I mean this, this is a true statement, that's never my goal.
My goal is to have happen what happened just a few weeks ago, where I go into the airport and I look at the person sitting next to me getting out of the plane, they have a copy of my book and I look over and there's about 5,000 sticky notes on it because they are using
as a resource or the guide. And that really, that happened. And that's the pinnacle for me. That's
why I wrote the book the way I did. It's why Dan Pink called it an indispensable guide, if I may
share that, because it's written that way. It's written to be a toolbox you can return to and use
over and over again. I love that. Hey, let's jump into goal focus because I think this is one that a lot
of people struggle with. So talk to us about that. Yeah. If you think about it for a second,
when you're not self-regulating and you have wayward thoughts and emotions and
actions distracting you from the goal at hand, that's like the opposite of goal focus.
So it takes self-regulation skills to be able to stay focused on the goal at hand. That's like the opposite of goal focus. So it takes self-regulation skills to be able to
stay focused on the goal at hand. Again, I have many tools in the book. I'll share just one very
simple one. It's a very simple tool called the control check. And it's about controlling the
controllable so you can stay focused on your goal. And the tool has two columns. In one column,
you list all the setbacks you anticipate are going to come. They're going to get in the way of your goal, right? And then guess what? In that column, after you've written down and brainstormed, these are all the things that could go wrong. You circle only the things you can do something about, Step one. Then in the other column, you know, next to the setbacks column is a column
titled the systems column. That's where you write down, okay, so if this setback happens,
and I feel I can actually do something about this particular setback, what are the systems I can put
in place to help me overcome it? The frameworks, the policies, the procedures, the standing
meetings, whatever we need to do to be able to overcome that. It's all about just controlling the controllable so you can stay focused on your goal.
That's awesome. I mean, that's one of the biggest problems that we see is people,
I mean, first of all, goals are just dreams that people write down most of the time. So it's
incredibly important for everybody to pay attention to that. And let's jump to the last one here, because this is really important.
I think this helps us provide clarity. And this is really one of the key aspects that we're missing
in a lot of business is people understanding, having clarity of what they're trying to
accomplish, how to get there, the support they have, things of that nature, because we do a
horrible job of messaging. So talk to us about messaging. Yeah, just so that we're all clear on
the definition, you know, think about it this way.
Adam is leaders. We all live in a fishbowl, right, man? Everybody's watching us all the time,
swimming around. What direction are we swimming next? And we send messages from the smallest of
our actions, whether or not we realize it. I, you know, I remember a comment a leader made to me
where he called me out in front of a group of like 20 people
for a mistake that I made, and he was way too harsh about it. I remember his exact sentence
that he said to me and the message he was sending to the troops. Side note, it was 25 years ago,
Adam, and I still remember the exact sentence. This is the impact you can have on troops with
your messaging if you're not careful.
So I come from a standpoint of it's really important to be positive minded, even in the
face of negativity with your messaging as a leader.
The troops are looking to you for that.
It's really, really important to do that.
One simple tool I'll talk about.
I have multiple tools to help you with, you know, to have the right messaging to the troops.
And I get this question all the time. Okay, I got you, Scott, but what do you, what do I do when
I'm feeling negative emotions in the moment and I'm ready to blow my top? Those are the moments
when I show up to the organization in the way that I don't want to. I send the wrong message.
What do I do about that? Well, there's a tool called the redirect rhythm. I'm going to teach
it to you now, Adam. I promise you, I promise you, I promise you it really works. I've been teaching it for over almost 15 years now.
Here's how it works. A few simple steps. Step one, when you feel that negative emotion kind
of building up, you have to, first of all, take a breath. And I know everybody knows that. Oh,
Scott, that's the insight you're bringing. We've heard that before a thousand times. You got to
take a breath. Here's why though. You might not know why it's so important.
Physiologically, when you feel your temperature mounting, you feel like your emotions are
going to flow right into something you're going to regret saying.
It's so important to take a breath because not only of the physical reaction that happens,
your heart rate slows down, your stress level slows down.
You can think more clearly.
More importantly,
what you're really doing, and a lot of people don't realize this neurologically,
you are creating space. You are creating distance from the intensity of the emotion you're feeling.
You are breaking the gravitational pull of where that emotion is taking you, which is not going to be someplace that you want to go. So as you take that breath,
then in that same instance, you name the emotion that you're feeling, because it's a clever way
to drive self-awareness of what you're feeling and how you're about to react. And when you name
the emotion, it begins to lose its power over you instantly. Let's say, Adam, you and I are talking
and I'm getting, I'm making this up, Adam. I couldn't ever imagine this happening, but I'm getting frustrated with you
because you're not listening to what I'm saying, right? And I can feel that coming. I take a breath.
What am I feeling? I'm feeling frustrated. You go to the final steps, which are kind of combined,
where you reassess and you redirect. And I say to myself, okay, I'm feeling frustrated.
What's really happening here is I'm mad that Adam's not listening to me. I'm about to blow my stack. So what I'm going to do is I'm going to redirect.
I reassessed where I'm at. I'm going to redirect my action. And I'm going to ask him calmly to say,
hey, I want to make sure that you really heard me on that one. It's three steps that really work.
Cognitive behavioral therapists will tell you it's very similar to the three C's that they teach.
Catch it, check it, change it. Catch
what it is you're about to say. Check whether or not it's where you want to go. Change it if it's
not. It really works, Adam. And all it takes is a couple of practices, five reps under your belt,
and before you know it, it becomes a habit. That's great. It sounds a little bit like the
de-escalation training I went through in law enforcement. Yes. It's a key part of mental strength. Yeah. That's amazing. I'll tell you what, there's so much gold in this book. Where can people find
the book and where can they find you online, Scott?
Yeah, sure. Thanks for asking me. You can find me at scottmautz.com. That's S-C-O-T-T-M-A-U-T-Z
or Zed, depending on where you're listening. scottmautz.com. You can find out about the
Mentally Strong Leader, the workshops, the trainings I teach, the keynotes I give. And I put together
a free gift for listeners today of your show, Adam. If they are interested, if they would like
a free 60-page PDF that includes the mental strength self-assessment I was talking about
earlier, as well as prompts to how to use the book in the best way, a series of questions.
If you want that free 60-page PDF, just go to scottmouts.com slash mentallystronggift.
scottmouts.com slash mentallystronggift.
Make sure everybody checks that out.
Also, I'll tell you what, Scott has a lot of great content online, so be sure to look that up.
And of course, get the book.
I mean, this information, and I've been teaching leadership for quite some time and a student of leadership
for decades. Incredibly good toolbox here. I definitely would highly recommend it. So Scott,
this has been a great conversation. We've learned a lot about these six aspects, fortitude, confidence, boldness, decision-making,
goal focus, and messaging.
This has been a masterclass, frankly.
So thank you for being on here today, Scott.
I have a question I ask all the great people on this show.
Scott, how do you start your day with a win?
I practice what I call grindfulness, which is a combination of gratitude and mindfulness.
And it's simply this.
It reminds myself to find and appreciate pleasure and take joy in the small parts of my day that are the grind part, the part that would normally wear me down.
It's not just gratitude showing appreciation. It's not
just mindfulness being aware of my surroundings. It's combining the two, grindfulness, so that I
can find, I remind myself to find joy in the small moments of the day that I might not be looking
forward to as much. And it changes my outlook and my perspective. Awesome. that's a great way to think about the day ahead grindfulness
it's amazing scott mouts author of the mentally strong leader thank you so
much for all you do and thanks for being on star with a win thanks for having me you