Stuff You Should Know - What Makes a Must-Have Christmas Toy?

Episode Date: November 21, 2019

Ever since Cabbage Patch Kids came along in 1983, there’s been an annual holiday frenzy around one particular toy – the must-have Christmas toy of the year. But what makes a toy a must-have toy? J...osh and Chuck investigate (and kick off the holidays). Learn more about your ad-choices at https://www.iheartpodcastnetwork.comSee omnystudio.com/listener for privacy information.

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Starting point is 00:00:00 Hey friends, when you're staying at an Airbnb, you might be like me wondering, could my place be an Airbnb? And if it could, what could it earn? So I was pretty surprised to hear about Lisa in Manitoba, who got the idea to Airbnb the Backyard Guest House over childhood home. Now the extra income helps pay her mortgage. So yeah, you might not realize it, but you might have an Airbnb too. Find out what your place could be earning at Airbnb.ca slash host. On the podcast, Hey Dude the 90s called, David Lasher and Christine Taylor, stars of the cult classic show Hey Dude, bring you back to the days of slip dresses and choker necklaces. We're going to use Hey Dude as our jumping off point, but we are going to unpack and dive back
Starting point is 00:00:42 into the decade of the 90s. We lived it, and now we're calling on all of our friends to come back and relive it. Listen to Hey Dude the 90s called on the iHeart radio app, Apple Podcasts, or wherever you get your podcasts. Hello Seattle and surrounding greater Seattle area. We love you. That's why we come to see you every January, and we're doing that again this year coming up. Yep, Thursday, January 16th, we're going to be at the Moore Theater, and you can get tickets and info by going to sysklive.com and follow all the links there. You can also go in person to the box office of the Paramount Theater, who is apparently selling tickets to our show at the Moore Theater to get around a lot of those online fees. That's right. So we'd love to see you there. We have
Starting point is 00:01:27 rubbed our stank all over that theater, and we want your stank on that theater as well. Yep, we'll see you guys in January. Welcome to Step You Should Know, a production of iHeart Radio's How Stuff Works. Hey, and welcome to the podcast. I'm Josh Clark, and there's Charles W. Chuck Bryan over there, and there's Jerry over there, and this is stuff you should know. Early Christmas a dish. Yeah, we're kicking it off early. Like the rest of the retail world. Yeah, man. This year, you could find Halloween Thanksgiving and Christmas stuff in stores at the same time, like it was just the most normal thing in the world. Yeah. But you don't follow me on Twitter, and you should. I'm not on Twitter. Well, that's what I'm saying. You should get on Twitter to
Starting point is 00:02:18 follow me. No, thank you. But at 7.30 in the morning on November 1st, the day after Halloween, I tweeted, Merry Christmas. I got a lot of hate back for it. Oh, yeah? Yeah. What do you do on Twitter? Do you just poke people like that? Yeah, pretty much. Yeah. Just troll. I got you. Yeah. Well, that was my plug for Twitter. Oh, yeah, yeah. Here we go. So let's see. Back in 1983, Chuck, you were... 12. Okay. I was seven. You didn't have a cabbage patch kid, did you? Well, there's a story there, if you really want to know. I think you've told it before, but let's have it. Well, we bought my sister one of the very first little people, is what they were called, before they were cabbage patch kids. That's right. In Helen, Georgia, when they were handmade by
Starting point is 00:03:13 Xavier Roberts, who I recently learned stole that idea from a woman and took it as his own and made millions of dollars off of her idea. Yeah. I mean, I wanted to... Maybe we'll do a short stuff about that. I wanted to do a full length episode. But we... I mean, we definitely talked about that because I think we have talked about like must have toys of the past and maybe last year's or the year before's Christmas edition. Yeah. And we had... She got this doll. Its name was Chuck, which was kind of funny because that's my name. That's so funny. And it was a big deal. I think it was like the number 70-something or 80-something made and now it's worth a lot of money. Does she still have it? Uh-huh. Oh, that's great. And we'll finish with cabbage patch kids
Starting point is 00:03:57 and then I'll take issue with you. So go ahead. Okay. I know what you're going to take issue with. Oh, I don't know if you do know, but go ahead. So let me start. All right. So back in 1983, cabbage patch kids were like the must have toy of the Christmas season. For sure. And from what I can tell, they were the first must have Christmas toy ever. Now, that's not to say there weren't extraordinarily popular toys at around Christmas time before 1983. Star Wars very famously offered their early bird certificate package, which was basically an empty box that said at some point in the future, you will get Star Wars figures instead of this empty box. One of the great, great marketing gyms of all time. Yeah. So that was a thing. All the way back in 1952,
Starting point is 00:04:52 Mr. Potato Head was a hot toy that year. Robert the robot was a hot toy in 1954. And when you say hot toys, it's tough to overstate that. Like Robert the robot had t-shirts in the 50s. I didn't even know people wore t-shirts in the 50s. Yeah. He was in a movie. Like these were big deal toys, but my premise is this. This is my thesis. Okay. And this is my own. So I'll take the hit if it's wrong. Sure. But that in just the same way that there were hit movies, like The Godfather or like Ben Hur, before Jaws came along, there wasn't such a thing as the summer blockbuster until Jaws came along and made the summer blockbuster a thing. There wasn't such a thing as the must have toy of Christmas until the cabbage patch kid came along and made that a thing.
Starting point is 00:05:48 Okay. So what issue are you going to take? I can't take it any longer. You're driving me crazy. Well, I don't think it was, I don't think it was cabbage patch kids that was the must have toy. The first must have toy. That's what I take issue with. What was the first? Well, I don't know. I mean, I'm just speaking for my own lifespan and I definitely think Star Wars counts because if you can sell an empty box to a kid for Christmas, then that's pretty strong position as it must have thing. And by the way, if you're listening, the reason they sold empty boxes is because they didn't know Star Wars was going to be a big thing. So Kenner didn't have as many of these made in the run up to the film release pre-Christmas. So they got caught with their pants down and
Starting point is 00:06:34 they realized that there was a big demand, a huge demand. Okay. They sold like 40 million of these. No. 40 million boxes? I'm trying to, yeah, yeah, yeah. Okay. I don't know. 40 million Star Wars toys. Okay. Inside of a year. So, okay, yeah, I'm not surprised to hear that. And did you know that you can even buy these empty box kits on eBay now? Oh yeah, I'm sure. I saw one listed for 1500 bucks. I'm not at all surprised. And then just very quickly, I also want to point out that the biggest, most in-demand toy of my young life was the Atari Pac-Man cartridge. Oh boy. That was in 1982. Okay. That sold 7 million cartridges. Okay, great. Great. The numbers don't lie. That's a big, big number. 7 million, 40 million. You can
Starting point is 00:07:23 toss big numbers out all day long. But let me ask you this. Okay. For that empty box of Star Wars, for that Atari Pac-Man cartridge, did a woman have her leg broken because a crowd trying to get their hands on those things turned violent? Or before you answer, in addition to that, did a department store manager in Charleston, West Virginia have to arm himself with a baseball bat to defend himself from his very customers who are trying to get to the Star Wars empty box or the Atari cartridge? I would guess that the answers no. Well, I think human behaviors have changed over the years. I don't know. From 1982 to 1983? Well, I guarantee I could find one violent incident about the Atari cartridge. I bet you couldn't. Well, you know, there wasn't then
Starting point is 00:08:10 because they met the demand. Okay. So that's a big part of it too, right? So there have been, well, let's just move on from this. The Cabbage Patch Kids, if not, were the first which they were. Did you have one? Yeah, yeah. Weber Dino. You had a Cabbage Patch Kids? Yeah, I ended up taking his head off and giving him a mohawk as I grew older. Because and not to be too like gender binary here, but I didn't know a lot of boys that wanted the Cabbage Patch Kid. What? I've always broken the mold, Chuck. Well, sure. No, I mean, there's nothing wrong with it. I grew up with William wants a doll on free to be you and me. So I get it. But that's why I just don't know. I think it must have
Starting point is 00:08:54 a Christmas toy would be one that everybody wants. Yeah. As far as I knew, everybody wanted a Cabbage Patch Kid. All right. We'll just put this one to bed. Okay. Like a Cabbage Patch Kid with a mohawk. That you adopted. Yep. So, right. Well, that was a big thing. Like there was some hallmarks to the idea of a must have toy that were surrounding Cabbage Patch Kids. Violence is one. Right. There was a lot of buzz that was picked up by the media. And one of the ways that that was generated was by, I think, Calico, who owned Cabbage Patch Kids at the time, sent these dolls directly to reporters. That was a big one. And the fact that there was not enough supply to meet the demand, these things kind of came together to make Cabbage Patch Kids a
Starting point is 00:09:44 must have Christmas toy. And this has been carried on as a tradition ever since then, ever since that very, very first time in 1983 with Cabbage Patch Kids. There were Nintendo's that dominated back in 1988, 1989, and 1990. Three years in a row, Nintendo had three different products that were like the must have Christmas toy. Oh, yeah. That first game console, huge. Oh, dude. The Game Boy, huge, it felt like. And then, of course, in 1990, possibly the best game gaming system of all time. If you look at just relative to the time, the Super Nintendo console. I don't know, man. N64 was pretty great with GoldenEye. Oh, God. N64 was great. Yeah. With GoldenEye. I mean, like, it would have been, you know, fine on its own. But the fact that
Starting point is 00:10:32 GoldenEye existed was the thing that made N64 to me. That game blew my mind. Yeah, it was great. Especially the Battle Royale where you could play your friends. Oh, man, that was fun. Yeah, we called it Hunt and Chase. Yeah. I used to get so mad in those. Like, that's the only time I ever got mad playing video games because I don't do that thing where you play online and you can, you know, you can exact revenge on people. So I did not take it well when my friend snuck up behind me and shot me in the head. Right. Yeah. That was always a bummer. What about Tickle Meoma? That was a big one thanks to Rosie O'Donnell. I was a little old for that. Oh, really? That was in my mid-20s. I had one. Oh, yeah? Well, you were in high school.
Starting point is 00:11:14 Not really. Yeah, this was 1996. This was post high school even. But this was such a craze that there was that characteristic violence where a Walmart employee was trampled while he was trying to restock the display late at night, I believe. But he had a pulled hamstring injuries to his back, his jaw, his knee, broken rib, a concussion. And it continues on. Like, I haven't read about any violence from Hatchimals, but from 2016 to 2018, they were the, if not one of the top must have toys of the year. I hate those things. And so, Hatchimals, how come? Because you have to put it in a dish or a bowl that you eat out of and you have to leave it there and leave it there and leave it there. And then it hatches into a garbage toy. So, my experience is that they're
Starting point is 00:12:07 pretty, they're good. Oh, yeah? Yeah. Do you like your Hatchimal? Yeah. Are you talking, is it like animatronic? Huh? Is it animatronic? I'm talking about Hatchimals, yeah. So, okay. So, I don't know anything about the dish. I just, my experience is from my niece and I don't remember any dish. Oh, wait, this isn't the, are we talking about two different things? This is the thing you put in water? No, no, no. You put it in water, you'll electrocute yourself when you touch it. Okay, maybe I'm thinking about something else. This is like an animatronic thing that hatches from an egg, but like, you have to like, teach it and train it and raise it and like, give it attention, everything. It's a bit like the Tamagotchi, but like an animatronic pet. Oh, I got you. Now,
Starting point is 00:12:49 I'm thinking of the thing that you, it's an egg that you put in water and after a few days it hatches into a garbage toy. Yeah, no, that's not this. Gotcha. Hatchimals are much different. Okay. So, there's this tradition of a must have Christmas toy and you can find all you want about them every year because they're everywhere all the time and the media reports on this kind of stuff and they're on TV and there's ads and there's like social media stuff now, but there's like a really big question that doesn't have a lot of press associated with it and certainly no studies or anything that I could find, but there's a question, Chuck, like how does a toy become a must have Christmas toy? Well, let's take a break and we'll get to the bottom of it right after this.
Starting point is 00:13:44 Hey friends, when you're staying at an Airbnb, you might be like me wondering, could my place be an Airbnb? And if it could, what could it earn? So, I was pretty surprised to hear about Lisa in Manitoba who got the idea to Airbnb the backyard guest house over childhood home. Now, the extra income helps pay her mortgage. So, yeah, you might not realize it, but you might have an Airbnb too. Find out what your place could be earning at airbnb.ca slash host. On the podcast, HeyDude the 90s called David Lasher and Christine Taylor, stars of the cult classic show HeyDude, bring you back to the days of slip dresses and choker necklaces. We're going to use HeyDude as our jumping off point, but we are going to unpack and dive back into the decade of the 90s.
Starting point is 00:14:28 We lived it and now we're calling on all of our friends to come back and relive it. It's a podcast packed with interviews, co-stars, friends and non-stop references to the best decade ever. Do you remember going to Blockbuster? Do you remember Nintendo 64? Do you remember getting frosted tips? Was that a cereal? No, it was hair. Do you remember AOL instant messenger and the dial-up sound like poltergeist? So leave a code on your best friend's beeper because you'll want to be there when the nostalgia starts flowing. Each episode will rival the feeling of taking out the cartridge from your Game Boy, blowing on it and popping it back in as we take you back to the 90s. Listen to HeyDude
Starting point is 00:15:05 the 90s called on the iHeart Radio app, Apple Podcasts or wherever you get your podcasts. That was quite a setup, huh? I think so. So back in the day, when you were shopping for Christmas, if you were a kid or a parent, it didn't matter. You knew exactly what to do. You knew exactly how to do it. There was no frills, no nothing. It was all just holiday joy and the goodness of the Christmas holiday season. That's right. That is correct. And you learned what you wanted. If you were a kid from two things, Saturday morning cartoon commercials and whatever your catalog was. The Sears Wishbook is certainly one. Yeah. The Service Merchandise catalog was another big one for us. Yeah, there's a
Starting point is 00:16:03 Montgomery Awards catalog. Yeah, of course. And you put this together and you introduce me to a website called Wishbook Web that might as well be called timesuck.com. Yeah, it's pretty great, isn't it? Because someone has gone through and scanned. And is it just Sears Wishbooks? No, no. It's Sears, JCPenney and Montgomery Award. And then I think there's the occasional, what store is that here or there? Right. They have scanned these entire Wishbooks up to 1996. Which everyone knows is the cutoff date for nostalgia. That's right. From the earliest days of 1933. And boy, let me tell you, dude,
Starting point is 00:16:49 and I know you know this because you've done it. If you go through and spend a few minutes clicking through these things in the years where you were like six to 12, waves of nostalgia wash over you, like John Hodgman would succumb to these waves. Yeah, I know. It's amazing. I remember some specific pictures. I remember the, I mean, the NFL section alone brought tears to my eyes. And I forgot how much they hyped football back then. You just can't stop crying. It was crazy. The clothes, the alarm clocks, the clock radios, the tech section, it was just, it was off the charts for me looking through this. I almost did nothing else today. Yeah, I know. It is. Wishbook web is pretty awesome. Like somebody went through and scanned
Starting point is 00:17:38 every single page of these. God's work. Several hundred page each catalogs for decades worth of catalogs. It is God's work. And just to get laughs by like seeing the, the two four year olds posing in bathrooms. It's really, really funny. Right. One of them's got like a pipe that blows bubbles. Oh my God. This is just amazing. What a great website. So, so wishbook web is kind of preserved how you used to figure out what you wanted for Christmas, which was you go through these wishbooks or these catalogs or whatever. And then you tell your parents, you dog ear them, maybe drop some hints. It was the correct way. The 21st century has a kind of an updated version of that,
Starting point is 00:18:21 but it still kind of follows the same general contours, right? Where there are lists still and like catalogs, but now it's not just department stores that have like the market cornered on them. Like that's actually kind of gone away. It's very tough to find a department store catalog. I believe Myers still does that. I think they're kind of like a Midwestern target. Oh really? Yeah. And they have a toy catalog that they put out still, I believe to this year. Well, now you get the restoration hardware Christmas catalog. Right. Or IKEA. Yeah. But there's lists everywhere and it seems like every retailer has one or all the major retailers have one. And depending on where it's coming from, it's some are more trustworthy or above the boards
Starting point is 00:19:08 or objective than others when saying like, these are the must have toys. Like on one end of the spectrum, you have like third party websites and publications and organizations like the Spruce or Toy Insider or Toys, Tots, Pets and more. And they actually evaluate the toys when they make their lists. Yeah. I mean, these, it's just different now. And I don't think it's nostalgia, like thinking things were better back then, but it seemed easier and better to let a kid sift through a catalog and pick out stuff than, I guess, what are you supposed to do today? Like sit down with your kid at one of these websites and look at the top 20 hot toys and say, what do you want? Like, I don't know how it works these days. I don't know. Maybe instead of like
Starting point is 00:19:58 dog-earing the pages, you send your parents links. I'm sure you do actually. You know. Yeah. But I mean, if your kids are too young to be on the internet, I'm not sure how to do it because I could hand my four-year-old a catalog and say, pick out some stuff. It'd be great. Right. But I'm not going to say, hey, just log on to the Spruce and go scroll down and see if you find something you like. Right. Stay out of their parents' section. I mean, what do you do? You have a, you literally have a kid, Chuck. What do you do? I don't know. I mean, we buy, we just buy things that we think she might like. So there's like a whole world out there of lists and websites that show toys and stuff that she's unaware of? Oh, sure. Oh, wow. She's got a big surprise ahead
Starting point is 00:20:45 of her. I guess so. That's great. I'm excited for her actually. Yeah. But I mean, you definitely feel like you're sort of stabbing in the dark as to like, I mean, a parent can go through and look at those lists, but you know, kill me. Well, a lot of people are excited about that kind of thing. They're like, good. This is, yeah, I don't have to like go to the store and stand there and be like, what are we getting here? You could go to some website or USA Today or The Today Show or whoever is partnering with some of these trusted sites like Toys Tots, Pets and More or Toy Insider. And like, they kind of take a lot of the guesswork out of you. They're basically saying, these are what experts are saying, your kid is going to want. If you go buy this,
Starting point is 00:21:30 you will score a home run with your kid. Yeah. I think my problem is I don't know what is bought and what is real reviews because as you have dug up, and I didn't even know this, of course, they do this. If you go on Amazon, they, you know, you can spend two million bucks as a retailer to be on their, you know, on their top list or whatever. So okay, yes. What I saw though was that they, you spend that money to nominate them, to nominate your toy for their consideration to include on the list. Just for a nomination? I don't know how the process works. But yeah, I saw, I saw like the headline say, you pay two million for a slot. But if you read the finer print and say, you pay two million for them to even consider it. And then I guess,
Starting point is 00:22:16 I don't know how they curate it. They actually kind of keep a closed lid on it. But it generated like $120 million in revenue for Amazon, just to be on their list of hot toys for the year. Walmart, they charge 10 grand a month per toy to be on their buyer's picks toy list. And like you point out here, they, Walmart starts their list in August. And you've got to wonder, is that because they're making 10 grand a pop off of this stuff? Per month. Yeah. Yeah, they release theirs in late August, before Labor Day even. And like, this isn't like a, hey, we think these toys are going to be hot this year. Here's the hot list of holiday toys. And Target released theirs at the beginning of September. I think bullseye is the name of their mascot, dog mascot.
Starting point is 00:23:07 It's Buzz McKenzie basically. Yeah, bully bullseye. And I couldn't see if they charge for placement or how they compile it or anything like that, which actually makes me suspect that they don't, because there's plenty of ink about Amazon and Walmart's lists and how they charge for them. And the fact that there's not one for Target makes me think either they're really keeping a lid on it or else they actually don't charge for that. But so there's kind of two lists where if you're a parent, you need to ask, yeah, you need to ask dogs and dog people and cat people. You need to ask, where is this list coming from? And if it's coming from a third party site, go look up the third party site and they will tell you, and they're like about us section,
Starting point is 00:23:47 how they determine what toys are what. And if you really want to get that information, that's fine. But even if Amazon or Walmart or even if Target charges for placement on their lists, just the very fact that those things are on their lists is going to make them among the hot toys of the season. So it's like a self-fulfilling or self-paying prophecy. Yeah. I mean, I guess anytime you look up something on a major retailer website, those first few things are sponsored and they say sponsored in little letters. Oh, sometimes they don't. Oh, really? Yeah. I mean, sometimes it's kind of hard to discern whether or not you're looking at the real
Starting point is 00:24:26 top thing or the sponsored thing. Right. And I think like with the gift lists in particular, I don't believe that they say that these are sponsored. I think it's just like here's the hot lists according to Amazon. Well, let's talk a bit about marketing in general around the holidays. That, you know, it's a science in a way and they have found out through science that happy people buy more. You are not everyone's happy around the holidays, but they definitely as marketers play on the idea that you are happier around the holidays. And so you should be in the buying spirit. Definitely when you're talking about kids, that is the case. They pummel children with ads. There was one study here, University of Hertfordshire
Starting point is 00:25:12 counted 100 ads in a three hour Saturday morning kids slot. Christmas time. 100 in a three hour slot. That's a lot of ads. It is. And then of course, you know, children are on more than one screen these days. So they're also getting ads on, you know, when they're watching YouTube or whatever, or just on kids websites, there's ads everywhere. I can't remember what episode we really kind of dove into that advertising the children. Oh man, I think it was about advertising for children. Like that was the sole, you know, goal. So the idea is that just the holiday season itself puts most of us in a pretty good mood. And advertisers say, oh, well, if we release ads that are holiday themed, we'll be able to kind of tap into that goodwill and good mood and
Starting point is 00:26:03 make you nostalgic or feel good about things. And so by doing that, we'll be able to kind of tie our brand or our product to that holiday sensation. And you'll say, oh, I do want to go buy that because it makes me think of being a kid at Christmas time. That's really basic stuff. I mean, like that's everywhere. You can't get away from that in the holiday season. And there's not even necessarily anything wrong with it. It's just, that's just basic marketing and advertising 101 when it comes to holiday advertising. Yeah. And the other thing we mentioned earlier in terms of marketing, and this is also marketing 101 is about scarcity. If you have a toy that there's a limited amount of, that is when you're going to find people trampling each other to get there because
Starting point is 00:26:53 people are motivated by fear. And if you know that a toy is a must have and there aren't many of them and they're going on sale at a certain time, it is frightening what a parent, some parents might do to secure that toy. Yes. So this is finally, we've reached the key ingredient, right? You've got lists of toys that are promoted and advertised and maybe even show up with their own articles in the media. Then you have the fact that we're already kind of primed to buy because it's the holiday season, we're in a good mood. But when you add that scarcity marketing, it ramps it up to a totally different level. And when you have a must have toy that is hard to find, like you said, people will do very crazy, violent, mean stuff to get it. And there's a lot of reasons why, even if you're not
Starting point is 00:27:41 willing to like throw an elbow to get a toy, you might still be willing to camp out at 4am waiting for a 24 hour retailer to restock their supply of this so you can buy it. That's unusual behavior. And the reason why it all comes down to scarcity marketing and the idea that we have a fear of missing out, a fear of social embarrassment, a fear of our kids not loving us as much as they could had we gotten them this toy. And that all of these things, the scarcity marketing is the real driver that kind of hypercharges must have toy frenzy. Yeah. And it's not just toys. You've seen everything from, you make a great point about Pappy Van Winkle whiskey. Oh, I should say that's from a marketing land. A guy named Jacob Bodskar wrote an article on marketing land where he cited
Starting point is 00:28:34 that and the Disney vault is really good examples. Yeah, Disney vault is another great one. They were very famous for not just saying like, here's all the movies we've ever made that you can buy on VHS all in one big package. They would release them every every now and then. And you knew you had a limited time to get them. And I wasn't really hip to all this. But my dad and his wife were way into the Disney stuff. And, you know, they were adamant about making sure they filled out the entire collection and really kept up with when they were going to be released and what a big deal that was. Yeah, that was a big one. And Bodskar makes a point like by making them limited and available also only for a limited time with years, sometimes a decade in between times when
Starting point is 00:29:21 you can buy these things, it creates this like frenzy to go buy them. And it also makes them like a treasured part of that person's home. You know what I mean? Yeah. And you can also fake out the public a little bit and mislead them on the scarcity. You might have a lot of this stuff and just kind of lead the public to believe like, now you better go get one right now because they may not be around next week. Yeah, the people who made Hatchimals, Spin Master. Hatchimals were really hard to find in I think 2016, 17 and 18. And Spin Master was basically accused of purposefully using scarcity marketing. And for their part, they said, hey, we were totally caught off guard three years in a row by the popularity of Hatchimals. And other people were like, that's BS.
Starting point is 00:30:11 You can totally ramp up production pretty fast. Another must have toy was Fingerlings. Remember them from like last year or the year before? No. They were like little monkeys or sloths or dragons or whatever that would hang on to your finger. And they were little finger sized robots that would like blink and blow kisses and do all sorts of cute stuff. Terrifying. They weren't. They were cute instead of uncanny because they weren't kind of cartoonish. Just the words finger sized robots together sound terrifying to me. They would cut your throat while you slept. But they were caught unaware even though they really tried hard to make them hit through social media. They were still surprised when it actually happened. But they ramped up production. They brought a third factory
Starting point is 00:30:54 in China online. They went from shipping via cargo boat to air transport to get supplies here faster. And they were able to ramp up and meet demand pretty quickly. So the idea that Hatchimals just couldn't possibly do that really smelled to a lot of people like they were purposefully using scarcity marketing. Yeah, scarcity. I mean, it's an interesting concept because you see it everywhere. You know, they have restaurants that, you know, here in Atlanta, Holmen and Finch had the Holmen and Finch burger that like one day a week, like we'll sell 100 of them starting at 10 p.m. on this night. And then everyone's like, oh my God, what is in that burger? People would line up around the block. Yeah. Or this is a nice little tidbit here that you dug up about supermarket
Starting point is 00:31:42 experiments. Yeah, that's from an article from MarketWatch by Mark Elwood. Yeah, it's amazing. Even putting up a sign for soup that says limit 12 per person will make people be like, oh, I should probably buy 12 of these for whatever reason. Campbell's might stop making their chicken noodle soup. Right. Or in this case, it was soup that was on sale. So who knows what the price is going to go back to, you know? Well, that's true. So one of the other things that scarcity produces is this idea that there are haves and have nots, right? So the idea that you're fearful of missing out or fearful of your kid not loving you isn't enough. There's a whole other cognitive bias of being a have not, of being left out in the cold, which I guess is a fear of missing out.
Starting point is 00:32:30 But there's also the benefit of being a have where if you're talking about like a fingerling, which is a $15 toy, but people were crazy for those things that either last year or the year before. Just about anybody can afford this $15 toy. So even if you're like a have not throughout the year, you're down on your luck, maybe you're unemployed or you're underemployed, things just aren't going your way. You could still camp out and wait for that late night restocking the fingerlings and get your kid that toy. That's right. And for that time, you are a have and maybe even somebody with a much higher social status than you couldn't get that fingerling, which makes it all the more sweet. And then let's also not forget, like we said,
Starting point is 00:33:17 this is during the holiday season. So emotions like count extra. So to be a have when you're normally not during the holiday season because you got a must have toy is exponentially increased. Yeah, it's a big deal because it's it even if it's just emotionally equal for a brief period of time, it's it can be a big deal for somebody. Yeah. I say we take our final break here. Same here. And then we come back and talk about the worst people toy flippers right after this. Hey, everybody, when you're staying at an Airbnb, you might be like me wondering, could my place be an Airbnb? And if it could, what could it earn? So I was pretty surprised to hear about Lauren and Nova Scotia who realized she could Airbnb her cozy backyard treehouse and the
Starting point is 00:34:17 extra income helps cover her bills and pays for her travel. So yeah, you might not realize it, but you might have an Airbnb to find out what your place could be earning at Airbnb.ca slash host. On the podcast, Hey, dude, the 90s called David Lasher and Christine Taylor, stars of the cult classic show, Hey, dude, bring you back to the days of slip dresses and choker necklaces. We're going to use Hey, dude as our jumping off point, but we are going to unpack and dive back into the decade of the 90s. We lived it. And now we're calling on all of our friends to come back and relive it. It's a podcast packed with interviews, co stars, friends, and nonstop references to the best decade ever. Do you remember going to blockbuster? Do you remember
Starting point is 00:35:00 Nintendo 64? Do you remember getting frosted tips? Was that a cereal? No, it was hair. Do you remember AOL instant messenger and the dial up sound like poltergeist? So leave a code on your best friends vapor because you'll want to be there when the nostalgia starts flowing. Each episode will rival the feeling of taking out the cartridge from your Game Boy, blowing on it and popping it back in as we take you back to the 90s. Listen to Hey, dude, the 90s called on the iHeart radio app, Apple podcasts or wherever you get your podcasts. All right. So I set up the worst people are toy flippers. Obviously, there's a lot of really, really bad people in the world. And I'm being somewhat hyperbolic, but I do think somewhat the idea of buying, targeting and buying a lot of
Starting point is 00:35:58 must have toys to sell later for profit on eBay makes you a pretty rotten person. Yeah. I'm going to go ahead and lay that judgment down. Some people do. I reserve judgment for the ones who do it professionally. I think if you are a person who is just trying to augment your own like holiday expenses and you are foreseeing a lack of supply ahead of time, I say more power to you. Yeah. I'm not into it. I feel the same way about ticket scalpers. Yeah. It's exactly, it means the same thing basically. Yeah. It's buying up a bunch of things sometimes and this is completely gross and awful using bots. Yeah. That's the pits to, especially for concert tickets, like when bots buy up all the best concert tickets, especially our tickets. Yeah. Exactly.
Starting point is 00:36:56 I don't think anybody uses bots on ours. Well, probably not. But actually stuff you should know we've seen very few bad examples of people trying to overcharge for a sold out show. More times than not, it's a fellow listener that's like, hey, just come along. You can sit next to me for face value or I'll even give it to you. Yeah. That happens quite a bit. Yeah. I mean, there's only been a couple where somebody's like a million dollars and of course they didn't sell it. No. But yeah, we haven't run into that. Mostly the problem is from ticket outlets just charging ridiculous fees on top of our ticket price. Well, that makes us mad and you all should know we don't have control over that. No. We're the Eddie Vedder podcasting. Right. But if you ever find
Starting point is 00:37:42 yourself in a situation where you got shut out of a stuff you should know show and your option is to not go or to pay like a ridiculous amount, just send us an email. We'll put you on the list. Oh, God. Wow. You just opened some floodgates. I mean, there's very few list spots. So it's not like, you know. Right. Now, you just started a must have toy frenzy for the list. Look what you've done. Oh, let's get back to bots. These bots are so savvy that they can buy out. They can have hundreds of credit card numbers on file because sometimes they'll have like a limit to how many things you can buy. They are all these shortcuts and ways to bypass all of these safeguards put into effect, including captures. They will hire foreign workers to sit around and type in the captures
Starting point is 00:38:32 to get through security. Which I mean, if there is anything that says holiday spirit more than that, I can't think of it. But these bots can sometimes buy out something in the second that it goes up online for a regular human being to say, oh, like, all right, they've released the tickets or the doll gone. Right. Because they'll, so what they'll do is they'll go on to like retail websites and figure out what the unique ID is for the product that they're looking for. That's the real art. It'll start right. It'll start monitoring that page because people who build these pages will put them out and just won't, you know, kind of really open the curtain for hours ahead of time. So the bot will have the page targeted and just keep refreshing it hundreds of
Starting point is 00:39:17 times a second. Yeah. Until that sale goes live and they will have ordered scores of these things or dozens or hundreds, whatever, however many it can before you can even, if you're sitting there refreshing your browser between the time it takes to refresh your page, they will have wiped the place out using these bots. And then if you're truly sophisticated, you probably have another set of bots who take your inventory and then put it up for sale at some exorbitant price on Amazon or eBay or Craigslist or something like that. Yeah, the worst people. So like, you don't even have to do anything. You just stick your bots on it. Yeah. I stand by it even for the, the enterprising person who, I just, I don't know. I have a big problem with someone making money off of someone
Starting point is 00:40:04 else's misfortune to not have been able to get that themselves. I don't think it makes someone scrappy or enterprising at all. Hey man, that's, that's fine. Yeah. I'll die on this hill. Okay, that's fine. So if you are one of those people that chuck hates and you want to be enterprising, there is a article written by Lisa Smith. It's on Investopedia and it's called The Guide to Reselling Toys at Christmas for Extra Money. Oh God. Which is very innocuous. Then there's some tips actually that make a lot of sense if you want to do this. Do you want to go over them or are you going to remain mute? You can go over them. So you could talk to parents if you wanted to, right Chuck? Yeah, that's right, Josh. Good idea. Because they know what kids want,
Starting point is 00:40:48 you can talk to kids themselves, which makes sense. I mean, just go right to the horse's mouth. I've already said the same thing, Josh. You can talk to Santa. I thought this was pretty enterprising. Like imagine if you are trying, so what you're trying to do here is to identify what toy you want to buy as early ahead of time as possible so that you can have identified the hot season, the hot toy of the season and bought them before the demand really struck. So you talk to Malsanas, hang out in stores. You can talk to cashiers, stock people, all that stuff. Because not only will they know what toy you need to look out for, they'll know when these new supplies are coming in. Maybe slip them a Starbucks card or something like that with 10 bucks on it as a
Starting point is 00:41:33 thank you. But be sure to deduct that from your bottom line. Sure, bribery. Deduct that bribery. Right. And then you can actually hang out in chat rooms. There's entire websites that are dedicated to this kind of stuff that say, here's the toys we're looking for. I spotted some at this Walmart or whatever. This stock guy said that Walmart replenishes them on Thursdays at 10. There's a lot of stuff you can do if you really wanted to put the legwork in. Great. Or you could put all that energy into doing something worthwhile. Right. I know what you're talking about. This is the Michael Larson approach to the holidays. The man who got no Whammy's on Pressure Luck. Oh, I had no problem with him.
Starting point is 00:42:22 Okay. This is virtually the same thing. No, it's not. There wasn't some father who didn't have much money that overpaid for a doll to make his little girl happy at Christmas time. Michael Larson didn't do that. Right. He would have though. I'm sure of it. Oh, goodness. So that's what you can do if you want to flip toys and ruin the holidays as far as Chuck's concern. That's right. And that is a big part of the competition of people who will go buy out stocks. You're not really facing them nationwide unless you're talking about people who release bots onto websites or whatever, but they are out there and they do actually create competition
Starting point is 00:43:08 and help drive that frenzy even further. Because remember, what's behind must have toys is scarcity marketing. And if there are people out there who are actively contributing to the scarcity, that's a big deal. Here's what I want to hear from. I want to hear from some women listeners who, let's say you go on a date from a dating app and you sit down across from your date and you're like, what do you do? And he goes, I'm a toy flipper. And she's like, what's that? He goes, you know, around Christmas time, I go out and I buy like tons of toys that I know little kids really, really want. And then I mark them up so I can make a lot of money off their parents who may not be able to afford it. Right. And just tell me how that date goes from there. Yeah.
Starting point is 00:43:52 Well, does it have to be a man and a woman? Can it just be anybody? It can be anybody, but you know, I think the guy that does this is the guy that I just did that voice for. Who's apparently from Jersey. Sure, they're all from New Jersey. Okay. And I love New Jersey. So I feel like we've learned a lot here. Yeah. We've talked about, you know, how a toy becomes a must have toy of a season usually has to do with some sort of some combination of of advertising and buzz marketing as long as well as scarcity, the flippers get involved. I think, and I want to back this up Chuck, there's not a lot of stuff out there on this. This all had to be brought together. This is kind of one of those rare stuff you should know theses. Yeah. About what makes
Starting point is 00:44:38 a must have toy, a must have toy. But I think it's, I think it holds up. Should we talk about some of the big toys of this year? Yes. So those lists that are out there. This helps me actually. We put a bunch of, well, that's the point that's we're trying to help you and all of the toy flippers out there. So actually this is for all the parents. This will help you get a drop on the toy flippers because I guarantee there are very few toy flippers listening to stuff you should know. No, because we have good people in our audience. So the, all those lists that are out there now, we kind of compiled and cross-referenced them. A number of them lists from Target, Toys, Tots, Pets and More. That's just one. Amazon, The Today Show, Toy Insider, The Spruce,
Starting point is 00:45:23 Crazy Coupon Lady, who had a post about toy flipping, Walmart and New York Magazine. All of those lists we looked at and we found ones that appeared on at least a couple, if not more. And one of them, the first one appeared on basically every single list that we saw. Yeah. This one, the Bloom Doll, B-L-U-M-E. Nothing to do with the rest of development. But it is, this is something that my daughter might like. Apparently, this is another thing you add water to and it blooms. But this is, I don't think it hatches from an egg. I think this doll just like grows like a chiapet might. Kind of. And like their hair that grows is, I can't tell, it looks like some sort of foam or styrofoam or something, but it takes different shapes like
Starting point is 00:46:10 pineapples or cakes or something like that. So cute. And there's I think 22 different versions. Yeah. Okay. Give me 10,000 of them and I'll walk it up. Yeah. But they're also, yeah, they're super affordable too. So they're probably going to be the hot must have Christmas toy of the year is Bloom Dolls. Hatchimals are still around? Yeah. And there's one that's from How to Train Your Dragon, Toothless Dragon. Yeah. The Baby Dragon. They have a Hatchimal version of him. What else are the Barbies on the list? Yeah. Barbie has a dream plane. Whoa. Whoa. Which I saw on a couple of lists where, yeah, it's a plane for Barbie. There's like a snack cart and everything. Okay. Comes with a dog that I guess lives on the plane. Great.
Starting point is 00:46:55 There's also LOL Surprise. Have you heard of that? No. I hadn't heard of it either until we started researching this, but they're like a whole brand and a lot of these, including Bloom Dolls and LOL Surprise, they tap into like this whole trend of unboxing. Do you remember when we talked about unboxing on YouTube where like people open toys? Yeah. Because our good friend Joe Randazzo did his Lego Man unboxing videos that were still to me one of the funniest things I've ever seen. Yes. Great plug by the way. But they still do that. Like they're still unboxing. It's a huge trend and that's worked its way into toys. So LOL Surprise is kind of based on that. And there's like a whole line of dolls, but they're like into like DJ stuff and fashion
Starting point is 00:47:43 and all that, but they also have Surprise. And there's also a kid named Ryan's World. I don't think that's his last name, but that's his YouTube channel. I'm guaranteed we talked about Ryan's World in that unboxing toys episode, but he's got all sorts of toys that are out where you're like, you just don't know what you're getting when you open the thing. It's just Surprise unboxing. Weird subgenre on YouTube of unboxing. Or I remember we talked about the one where the ladies hands would just play with things. Yeah. It was the yeah. Remember she was like Peppa Pig. Yeah. It's so interesting. I'd say the one on the list though that I like that I usually look at the toys that I'm like, would I like to play this with my daughter? Because that's important.
Starting point is 00:48:29 I can't be bored out of my mind, you know. Oh yeah. Good point. And this Lego make your own movie kit looks pretty cool to me. Yeah. I was kind of heartened to see that on a couple of lists, you know, because it's like this is stop motion movies you can make. Yeah. It's thoughtful. It's inventive. I love it. Yeah. Where it's yeah, there's they have a bunch of different stages and backgrounds and props, including a banana. It's great. So you learn how to make, are you going to get, get her that? I might. I think you should. You want to make a movie? Anytime buddy. All right. Can we make a flaming hoop out of a coat hanger and do things with that too? Sure. Okay. And then the other one was the Fisher Price Lincoln moles, which are super
Starting point is 00:49:14 cute, including the smooth move sloth. Hey, I'm down with Fisher Price. Yeah. And sloths are huge, huge right now. Yeah. Do you remember Playmobile? Playmobile. Remember they were like the vaguely European kind of action people, but there was nothing like violent or military about them. They would explore or I probably recognize them. I definitely know that name. You've seen it a million times right when you see it. Yeah. I'll, I'll, I'll look it up and show it to you later, but it's, you'll see it and be like, yeah, of course. Oh wait, I see him right there. Sure. Yeah. There you go. Yeah. I was kind of a Fisher Price kid, but you know, we still have some of that stuff that our daughter plays with that we had when we were kids, like the barn and the,
Starting point is 00:49:59 the boat. And you know, it holds up. Definitely does hold up. You got anything else? Got nothing else. You're going to go buy a bunch of toys and flip them? I got nothing else except for 20,000 Hatchimals in my garage. Man, here's the other thing though, Chuck. Like you're taking a risk because you got to predict what the must have toy is. And if you, if you guessed wrong, you got 20,000 Hatchimals that nobody wants. Boy, I'd love to see that happen in real life. I guarantee it happens. So just keep an ear out. All right. If you want to know more about the must have toys, there's basically nothing you can't know that we haven't already told you. So just, I guess go get your, your kids some Christmas toys. That's right.
Starting point is 00:50:43 Is that a good way to sign off? That's great. Okay. Since I said, is this a good way to sign off, it's time for listener mail. I'm going to call this from a teacher. We always like to shout out our teachers and their, their students. Hey guys, just sending one of what I'm sure is among infinite thank yous that you receive. As a teacher who regularly references knowledge, I gained from listening to your show in my class, my students unwittingly, and I are eternally grateful for your work. They give a hearty laugh whenever I steal your character's tuk-tuk, the wise proto homo sapien and erg, the folly prone genetic defect to elucidate points about the evolution of early humans. I knew you wouldn't mind my poaching that.
Starting point is 00:51:31 That's what you think, John. You'll be hearing from our lawyers, John. You're the toy flipper of teachers. Just kidding. The reason I'm writing this is say, I think you should not be discouraged by any listener mail you receive telling you to keep your opinions to yourself. My favorite episodes are the ones where either or both of you have such strong feelings about the subject that you can't help but go on a rant. Maybe it's just because I agree with every rant, but I feel like it is important to take a stand on issues that matter to you and admit that you're human beings with a real stake in the game. Thanks again. I'll keep listening as long as you keep podcasting. That is from John
Starting point is 00:52:09 Lebushkin. Thank you, Mr. Lebushkin, and hello to your students, Mr. Lebushkin's class. Yeah. Hi, guys. You got a cool teacher. Yeah, he does sound pretty cool. He's doing God's work teaching the next generation. That's right. I hope he doesn't work in a public school because he's going to be like, can't say God's work. If you want to get in touch with us like Mr. Lebushkin did, or if you're a toy flipper who has an argument against Chuck's argument, we want to hear from you. Bring it. You can go on to StuffYouShouldKnow.com and check out our social links. And you can also send us an email to StuffPodcast at iHeartRadio.com. Stuff You Should Know is a production of iHeartRadio's How Stuff Works. For more podcasts
Starting point is 00:52:55 from iHeartRadio, visit the iHeartRadio app. Apple podcasts are wherever you listen to your favorite shows. On the podcast, Hey Dude, the 90s, called David Lasher and Christine Taylor, stars of the cult classic show Hey Dude, bring you back to the days of slip dresses and choker necklaces. We're going to use Hey Dude as our jumping off point, but we are going to unpack and dive back into the decade of the 90s. We lived it, and now we're calling on all of our friends to come back and relive it. Listen to Hey Dude, the 90s, called on the iHeartRadio app, Apple podcasts, or wherever you get your podcasts. Hey, I'm Lance Bass, host of the new iHeart podcast, Frosted Tips with Lance Bass. Do you ever think to yourself, what advice would Lance
Starting point is 00:53:44 Bass and my favorite boy bands give me in this situation? If you do, you've come to the right place because I'm here to help and a different hot sexy teen crush boy bander each week to guide you through life. Tell everybody, yeah, everybody about my new podcast and make sure to listen. So we'll never, ever have to say bye, bye, bye. Listen to Frosted Tips with Lance Bass on the iHeartRadio app, Apple podcasts, or wherever you listen to podcasts.

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