TBPN Live - The Social Reckoning Reactions, Fable 5 Sparks Safety Debate, 𝕏 Timeline Reactions | Farza Majeed, Trent Simonian, Sridhar Ramaswamy, Matthew Prince, Vinod Khosla, Ranjan Rajagopalan, Markie Wagner, Bret Taylor

Episode Date: June 10, 2026

(00:26) - The Social Reckoning Trailer Reactions (15:24) - Fable 5 Sparks Safety Debate (30:06) - Farza Majeed discusses his journey from creating an AI tutor for DaVinci Resolve to develop...ing Clicky, an AI assistant that executes user commands on computers. He explains Clicky's functionality, including real-time GPT responses and integration with models like Fable 5 for screen understanding, and addresses the business model, emphasizing cost-effective agentic work and a $20 monthly subscription. Majeed also highlights the importance of balancing his media presence with startup development and expresses his vision for Clicky as a versatile interaction layer across devices. (44:52) - Trent Simonian, co-founder of Sidetalk, a New York City-based one-minute street show, discusses the show's origins, emphasizing its commitment to capturing candid, high-energy street interviews without staging. He highlights the importance of creating shareable and engaging content, noting that their approach has led to collaborations with major brands like Nike and the NFL. Simonian also touches on the challenges of monetizing short-form content, explaining that while platforms like TikTok and Instagram haven't provided direct revenue, Sidetalk generates income through branded content and merchandise sales. (59:25) - Sridhar Ramaswamy, CEO of Snowflake since February 2024, previously led Google's advertising products and co-founded the AI-powered search engine Neeva. He discusses how Snowflake's AI-driven tools, like Snowflake Cowork, have significantly reduced data integration times and enhanced conversational data access, enabling businesses to solve complex problems interactively. Ramaswamy also highlights the company's focus on streamlining migrations from legacy platforms, reducing timelines from years to quarters, and emphasizes the importance of effective go-to-market strategies and partnerships, such as with AWS, to deliver joint solutions to customers. (01:16:27) - 𝕏 Timeline Reactions (01:28:50) - Matthew Prince, co-founder and CEO of Cloudflare, discusses the company's recent acquisition of Void Zero, the creators of Vite, a popular developer platform. He highlights the synergy between Vite and Cloudflare's infrastructure, emphasizing the potential to enhance support for internet agents and improve developer experiences. Prince also addresses the challenges developers face with CPU bottlenecks and outlines Cloudflare's strategies to optimize performance and efficiency in the evolving digital landscape. (02:04:41) - Vinod Khosla, founder and managing director of Khosla Ventures, discusses the significance of auto formalization in enhancing AI reliability by converting human language into machine-checkable formats, thereby reducing issues like hallucinations. He highlights Pramana's role in this field, particularly in formalizing complex domains such as tax law to ensure precision and compliance. Khosla emphasizes that while large AI labs continue to expand, there remains substantial opportunity for ventures addressing specific challenges through auto formalization. (02:15:41) - Ranjan Rajagopalan, founder of Pramaana Labs, discusses the company's mission to enhance AI accuracy in critical fields like tax, legal, healthcare, and governance by focusing on formal verification to prevent catastrophic errors. He explains their approach of converting complex regulations into formal languages, enabling AI systems to provide provably correct answers with mathematical proofs, thereby increasing trust and reliability in AI applications. Rajagopalan also highlights the importance of integrating formal verification with large language models to ensure AI outputs are verifiable and dependable in high-stakes domains. (02:28:49) - Markie Wagner is the founder and CEO of Poetic, an AI startup backed by OpenAI, Kleiner Perkins, and Founders Fund, focusing on automating complex business processes with high accuracy. In the conversation, she discusses the challenges of capturing undocumented, intricate rules within large organizations and emphasizes the necessity of AI systems that can learn and execute these processes with near-perfect precision. She also highlights the importance of forward-deployed engineers who not only possess technical expertise but can also drive organizational change to effectively implement AI solutions. (02:45:33) - Bret Taylor, an American computer scientist and entrepreneur, co-created Google Maps, served as Facebook's CTO, chaired Twitter's board, and co-CEOed Salesforce before founding Sierra, an AI startup specializing in autonomous customer service agents. Taylor discusses Sierra's recent achievement of FedRAMP High certification, enabling federal agencies to utilize their AI solutions, and emphasizes the potential of AI to enhance government services like Medicare and passport processing by improving efficiency and accessibility. He also highlights the importance of multilingual support and the role of AI in transforming customer service interactions within the public sector. (03:02:08) - 𝕏 Timeline Reactions TBPN is made possible by:Ramp - https://ramp.comPublic - https://public.comCisco - https://www.cisco.comConsole - https://www.console.comCrowdStrike - https://www.crowdstrike.comFigma - https://www.figma.comMongoDB - https://www.mongodb.comNYSE - https://www.nyse.comRailway - https://railway.comShopify - https://www.shopify.comCodex - http://openAI.com/codexFollow TBPN: https://TBPN.comhttps://x.com/tbpnhttps://open.spotify.com/show/2L6WMqY3GUPCGBD0dX6p00?si=674252d53acf4231https://podcasts.apple.com/us/podcast/tbpn/id1772360235https://www.youtube.com/@TBPNLive

Transcript
Discussion (0)
Starting point is 00:00:00 You're watching TBPN. Today is Wednesday, June 10th, 2026. We are live from the TVPEN Ultradome. The Teflipan Technology, the Fortress of Finance, Capital of Capital. Let me tell you about ramp.com, baby. Time is money, save both. These days, corporate cards, bill pay accounting and a whole lot more.
Starting point is 00:00:18 You go to RAM. Ram. Ram. Ram. Ram. You want some accounting help. They're going to say yes. And thank you for using us. And what else? Two major stories,
Starting point is 00:00:29 a bunch of major stories, but the big one. Facebook got a movie, another movie. Actually, a third movie, if you count the documentary, there's been the social network, the social dilemma, and now the social reckoning. Only two of those are movies. The social dilemma is a documentary, but it's very interesting,
Starting point is 00:00:48 and the anthropic got a fable, and there's been a ton of reaction. Ben Thompson was writing about it to the rollout there, the Wall Street Journal. Like, the announcement, should have been like the really good model launches and people are amazed with what it can do, but they put the title, Anthropic puts curbs on AI models. So the, I'm sure you've seen this on the timeline, but we'll take you through some of the, some of the debates over how restricted
Starting point is 00:01:17 the model is in certain areas. Bio is a big one. Cyber is another one. There's a bunch of funny examples. There's a bunch of reasonable arguments for doing this type of stuff. So we'll go through all of it. Can we talk about who's joining the show today? Absolutely. We got a bunch of great guests. What a lineup. What a lineup. Hey, Clicky founder, Farza, Majid is joining.
Starting point is 00:01:38 You've probably seen his viral demo last week. We're very excited to talk to him about computer use, potential consumer AI applications, what he's doing to build hands-free AI voice assistance. The CEO of Snowflakes coming on. CEO of CloudFlare's going on. Vinod Kostla from Kostla Ventures is coming on. And then Brett Taylor. Brett Taylor didn't even make the cutoff on today's lineup.
Starting point is 00:02:02 What's going on here? And of course we have Markey Wagner. Marky Wagner. Coming out, announcing emerging from stealth with her new company. We're very excited. She's fantastic. So I want to kick it off with the social network sequel.
Starting point is 00:02:17 I want to watch the trailer for the social reckoning because Jeremy Strong is playing Mark Zuckerberg. I've heard people say, hey, he looks. He looks like Zuck, like the styling is there. Henry says no Doug from semi-analysis. Oh, we got to get him on. We should get Doug on. Let's hit him up.
Starting point is 00:02:36 Hit up Doug. Let's get him on. Let's see if he's available. Not that we have any time, but we'll make time for Doug. Anytime. So the one critique is Jeremy Strong looks a little bit older than Mark Zuckerberg did in 2011. They're calling him unc or elder? It just doesn't, it, I think it'll,
Starting point is 00:02:57 color the movie a little bit in the sense that the film is telling the story of this like very difficult whistleblower situation and and it's different when it looks like a you know, a mature adult versus someone who was young and running the running into these problems for the first time. Anyway, that says no Matthew Prince. What? He is joining. Yeah, he's joining. Yeah, we got the Cloudflare. 1230 Pacific. 1230, get ready. We're going to go through Cloudflare. They have an exciting news, I think it's public already, but I don't want to blow them up if it's going to be announced later today. But anyway, I want to react to the trailer. So let's pull up the trailer. Listen, before I go on, I want to make something clear.
Starting point is 00:03:41 This is how it starts. Okay. I have a hundred out of fan of Facebook, but I am. I am here to help Facebook, not hurt it, okay? You send me a message. What would you like to talk about? The chairman gavels a session to order. You'll read your opening statement, which we'll skip past for now. That's a separate session. And we'll move to witness questioning. Spell your name and state your current occupation for the record.
Starting point is 00:04:13 So is it not Fincher this time? Let's see. Zuckerberg. Oh, it's co-produced and directed by Aaron Sorrel. For 30% of content, it's multiple risk factors. Competing piece to the social network. You a tech reporter? Ish?
Starting point is 00:04:32 Is this Mike Isaac? I don't think so much. Jeff Horwitz. I'm happy to lend a hand, but I think you're doing it. He wrote broken code. He was a journalist at the Wall Street Journal. He is a journalist at the Wall Street Journal. Brooken a number of global news stories.
Starting point is 00:04:47 Including the Facebook files. The fire hose of bad information, you are injecting it to the air supply is becoming jet power. I'm a free speech absolutist. I'm not the one who's lying. And I'm not stopping them from seeing someone who is. It's not a bad Zuck impression. He's got the voice tone pretty down. As a result of time spent on the platform.
Starting point is 00:05:05 Senior leadership knows and is doing nothing. I know there are easier enemies to make. The mafia would be an easier enemy to make. So what would you need? To stand up the story, the internal documents. This is a material violation of my MBA. We're twice as big as the biggest country on earth. We're not frightened of Congress.
Starting point is 00:05:22 We're post government around here. Twice as big as the biggest country on earth. What? What? What? from a user standpoint. Oh, okay, users. I don't want to be made an example by a guy with unlimited resources.
Starting point is 00:05:35 Heart, I promise you, is imminent. Enough. People around here understand that when I say no, that's the end of the debate. I'm not two years out of a dorm room anymore, Charlie. Look around. Man, if they were trying to go as inspirational as the social network, they really missed the mark there. What happened?
Starting point is 00:05:53 Yeah, so their intention was to try to fire up the next generation of entrepreneurs that to inspire that. like they missed the mark. To inspire them. To inspire them. To uplift them. You can build any business out of your dorm room. Yep, yep. And also it feels like if they, if the goal of this film is to really, really take the viewer inside TBD and meta-super intelligence and what's going on with Nat Friedman, Daniel Gross, Alex Wang. Yeah, it feels like they just drop the ball potentially. It's sort of crazy. Yeah, like I didn't see like anyone that even resembled Jan Lecoon. That is crazy to not highlight that and what's going on over there. The launch of the Lama 4 moment, that could have been the crescendo.
Starting point is 00:06:39 Yeah, behemoth. Bohemoth and all the drama around that. You want drama, you want Hollywood drama, you want Oscar bait, Lama 4 behemoth. That story is going to put butts in seats. That's right. Now, more seriously, it's hard for me to, it's going to be really hard to not look at Jeremy Strong and, uh, O.C. Kendall.
Starting point is 00:07:00 Yeah, because you're a succession guy. So this is the sequel to the social network, instead of chronicling the birth of Facebook, it's the story based on the 2021 Facebook leak by whistleblower Francis Howgan. It's going to be dramatic. It's not going to make people like Facebook more, and it's probably going to make Americans
Starting point is 00:07:17 even more distrustful of tech. What's interesting here is that if you stop a random tech person on the street and ask them, like, what is the social reckoning about? They might say Cambridge Analytica, Because that was another drama moment, and I was sort of like, is it Cambridge, Atlanta? Is it the, is it the, Hogan thing?
Starting point is 00:07:35 And a lot of people don't even remember what the whistleblower story was. Little refresher there. It was an internal document leak. The Facebook files showed that Facebook internal employees were aware of harmful societal effects from its platforms, yet persisted in prioritizing profit over addressing these harms. Now, Nikita Beard chimed in. chimed in who now works at X, a rival platform to threads, and said, Zuck makes a lot of mistakes, but this isn't one of them.
Starting point is 00:08:05 META literally had multiple teams of $1 million per year engineers working on teen mental health, and they had the agency to override big product decisions. They're probably a thorn in Nikita's side because he's trying to maximize click-through rates, maximize attention, and he's getting pushed back from, hey, there's guardrails here. And he says, the story this movie is about is actually, a product manager who didn't get a promotion. And so that's the pushback from people. The only thing, the only thing.
Starting point is 00:08:34 And the only thing with that argument is like you could make the same argument as like the cigarette company has million dollar like doctors and researchers focused on making sure cigarettes are as healthy as possible. Yeah. Yeah. Yeah. And especially with the new fertility data, I think that there's a new cycle brewing of like exactly how bad is social media.
Starting point is 00:08:58 I still don't really buy the addiction thing, just because I'm familiar with, like, addiction defined in nicotine, which is, like, extremely addictive. It's chemical, and, like, you have cravings. Like, if you forget your phone, like, do you have the same cravings? It's sort of different.
Starting point is 00:09:14 And, uh, but there's serious, but there is, like, a very serious, uh, discussion going on around social media and it's a fax and just fits right into that. The phone addiction thing is, is like very real is I was had, I was at an event last night, and they required everybody to put their phones in these sort of, like, locked bags.
Starting point is 00:09:31 So you could go outside at any point. And you felt sick. I didn't feel sick, but I noticed probably, like, 20 times throughout the night. Yeah. I was thinking, like, I was thinking of going for my phone. Yeah. I didn't start having, like, physical withdrawal symptoms. Yeah, but the craving was there.
Starting point is 00:09:48 Yeah, I just got thinking about it. It was like phone, it was like phone noise, right? Phone noise, yeah. This is real. This is real. This is real. I was having some phone. Yeah, yeah, yeah, yeah. Okay, so yeah, that's legitimate. So the question that I had really quickly is, like, what is the impact on meta? Like, we can pull up the stock chart. It's a one and a half trillion dollar company. They're trying to raise more equity for the AI build out, hire people. Like, is this good, bad? What does it look like over the short, medium long term? So short term, I think this was amazing timing. They really got lucky because, as we will talk about, like, the fact that this trailer dropped the same time as Anthropics Fable Fathers.
Starting point is 00:10:25 was incredibly fortuitous because Fable just took over the timeline and no one was really talking about this in tech. Tech insiders won't really see or talk about the social reckoning this week. Case in point, I put it second in the newsletter when I wrote it up. Medium term, I think Jeremy Strong is going to drag Mark into like the bad group of AI leaders while he's on his Oscar tour. Like there was a version of Facebook strategy, a meta strategy that's just like, hey, we're like Amazon, we're like Microsoft. Microsoft, like, yeah, we have bets and AI, but we're not like, we're not deciding the frontier. Obviously, Mark has made the decision to hire some of the greatest researchers, invest very aggressively. And this puts him sort of at the center of the conversation around, well, what will the effect of AI be on our society?
Starting point is 00:11:11 On kids, should kids be talking to LLMs? Psychosis. All these different things will come up, just as we saw 4-0 psychosis and then Clodd Code psychosis a little bit, pop up and people are talking about that. like you're you're priming the pumps for the next wave of like oh a bunch of people went into the meta app and like they had a bad time and now we got to talk about that so um i wouldn't be surprised what do you think what do you think uh mark is going to be more annoyed about this week the fact that space x is going to be valued uh meaningfully higher yeah than meta or this trailer it's actually a tough one i don't know i i i mean i think the real one is the is uh is uh
Starting point is 00:11:52 And it's Fable 5. Because, like, if, if, if, uh, if, uh, if, uh, if, uh, if, uh, if meta was using a ton of entropic models and then the new model comes out and says you specifically can't use it in MSL, the most important initiative in the company, like, that's like a pretty rough thing where you're like, oh, I've been working with this company to develop my models for my family of apps. Also, but, but if they do, you know, you know, I, you know, meta is spending billions of dollars a year. Yeah.
Starting point is 00:12:19 Yeah. They have been for a while. Yeah. Oh, ARR, but yeah. Yeah. Yeah. They will spend billions of dollars this year. And the question is like if Anthropic does allow meta to use their models for meta's AIS research, what does it say about what Anthropic thinks about meta's potential in AI? Secretly love ads this whole time.
Starting point is 00:12:42 No, I don't know. No, to me, to me, it would be them not not feeling like they had a ability to get to the front tier. Totally, totally. And that's an ace that's up their sleeve at any time. They can always just take the guardrails off and be like, hey, more, more AI, more intelligence on demand for everyone. So I think the fallout of the medium term, Jeremy Strong is going to go on this press tour for the Oscar, and he's going to have a bunch of like really emotional, pithy soundbites
Starting point is 00:13:09 and then also be like just viral because it's funny to see him doing this impression. And he's very good at like drawing. He's already gone viral for his Mark Zuckerberg impression in the past. So I wouldn't be surprised to see the next version of a Bernie. Sanders press release about AI highlight Dario, Sam, and Zuck instead of what has historically been the order, which is Sam, Dario, and Demas. So it's always based on like perceived industry power and negativity around personal brand. So they have to have a scary quote. And then they also have to have a lot of power in the industry. Zuck's power in the industry is rising. And also with
Starting point is 00:13:46 this movie, like there's more ways to show to to take shots at him. Like, oh, look at what he did with the Facebook files, remind yourself of that, because a lot of people don't really remember the details. They're going to after they see this movie. Then you can say, well, this guy's also building crazy data centers. And look at how he handled this. If he handles the AI thing like that, it's going to be that. Right. So that's like a little bit of a risk in the medium term. Long term, I don't think the social reckoning is going to matter all that much for meta. People will complain about meta's data centers. Why did they not get Jeremy Strong like a wig? They did. Because also,
Starting point is 00:14:21 He is playing an older, remember when he had the Caesar haircut? Yeah, so it's a different time. So people will complain about all this stuff, but they'll do it on Meta's family of apps. I don't think they'll be churn. And certainly advertisers won't pull out. It's impossible to pull out of meta because it just drives up the ROAS, the return on ad spend for smaller companies. And a bunch of small businesses will just jump in and say, oh, great. Like, you know, some big company pulled out in his boycotting meta, that's great.
Starting point is 00:14:49 Ridgewall that's going to jump in or somebody else is going to jump in. People have advertisers have tried to boycat. Yeah, you can't on Facebook. It's impossible. So the business is just too strong. And I also don't think Mark will be singled out by a regulatory hammer should it come down hard. Like if there's a data center ban, I don't think it's going to be uniquely focused on meta. Only Dario and Sam have like true scapegoat risk because they run pure play labs and have been so noisy about AI. And they have the biggest revenues in the category.
Starting point is 00:15:18 there might be data center regulation, but it won't unfairly target meta. So anyway, that's my social reckoning take. Let's move on to Fable, which launched yesterday. And the model seems like incredibly impressive. I've been seeing these like vibe-coded games that look really, really good. And for some of those, I haven't seen those, like the vibe-coded games hit really well on social media because you take a video of them and you show the example of what it built. You share the time. And people just sort of believe it.
Starting point is 00:15:50 It could be embellished, but in general, these feel like pretty solid. Of course, like, making a great game is a great mechanic, and there needs to be multiple levels, and, like, a single demo of, like, a forest putting in is not quite there, but really, really useful. And I'm sure we'll see a bunch more examples of, like, games as memes, simulators, and these things are going to get easier to build. That's really exciting. Of course, there was a bunch of debate on the timeline yesterday, and it's bleeding into today.
Starting point is 00:16:16 and it's bleeding into today around the latest model, Fable 5, the first mythos class model that both seems remarkably good at Long Horizon tasks, like software development, knowledge work, but rejects requests related to biology, cybersecurity, and frontier LLM development. Interestingly, I haven't seen anyone share rejections around anything else. Like, did they remember to reject, like, build me a nuke? I haven't seen anyone try that, and it'd be very funny if it was. like, oh yeah, just we didn't get around to that. Or there are so many other things, but I think a lot of those other, other, like, things
Starting point is 00:16:54 that you should reject, queries that you should reject, have been ironed out in previous, in previous iterations. So going back, you know, the, say a slur was a big one for a while, or say something rude or make a political statement. So, like, pausing, pausing a chat, basically just like shutting down a conversation versus, like, switching you to a less performant model. Yeah, and it creates this like screenshot that went viral pretty much continuously yesterday. And so this aligns with Anthropics focus on safety.
Starting point is 00:17:23 But as many people have pointed out, it's also just good business. You don't want competitors using your products to directly create competitors, and you also don't want financial liability or negative headlines from bad actors using your models for nefarious purposes. Ben Thompson called it true alignment. The take safety seriously culture aligns with business value creation, which is very, very rare. oftentimes the like be good or your culture limits what you can do and actually hurts your business, but it's something that you do in favor of brand like Apple would probably be, could probably be more profitable if they were using like diesel generators for all of their,
Starting point is 00:18:00 for all of their data centers. They went clean energy because they wanted to have an environmental brand. And over the long term, it's helped them. But in the short term, it's been rough. Of course, inexpensive. So Ben Thompson writes, What is so fascinating about Anthropic, however, is that while I'm sure some executives of the company are thinking this way, I also totally believe that the employee base broadly
Starting point is 00:18:21 also happen to believe that they are doing the right thing. It's fascinating to observe. Me, the rational business analyst, sees a hard-nosed but understandable decision to cut off would-be competitors, anthropic employees, and advocates. The true believers see a regrettable but understandable safety decision that ensures that responsible and thoughtful people themselves, of course, will be the ones guiding our AGI future. This is true alignment and it's an incredible accomplishment. Facebook has tussled with this a bunch and we already talked about that. But to be clear, the Fable 5 rejection threshold
Starting point is 00:18:54 really does feel way too low from what people are saying. Tons of examples on the timeline of a biologist just saying hi to the model and getting kicked down to Opus. I saw you shared someone just said, cyber with the devil horn, the purple devil horn emoji. And it's like, we're not going further. Of course, like bringing down like a broadhammer, you can always dial it back over time. But every rejection is this implicit invitation to hop on the phone with an anthropic sales wrap and get on the Mythos Enterprise plan. And that's where the real dollars are too. The timeline is unhappy because the idea of democratizing science, technology, all of this is very alluring. But the pool of dollars available from all the biohackers in the world probably isn't close to
Starting point is 00:19:38 the budgets available from Big Pharma. And so, again, you're in this rational business analyst situation, and you fail to see how this is that damaging, except to like the hacker community. The real tricky part is how a frontier AI research is handled, instead of outright rejecting the query and bumping the user down to Opus, the model appears to answer but quietly gives a degraded answer.
Starting point is 00:20:04 And this was disclosed in the model card, which is interesting. So this is again, reasonable business decision. Yeah, but not disclosed in the product. While they're paying for it. Which is a different, which is a different path than bio and cyber. So if you go LLM Frontier Research, devil horns, it will actually give you an answer
Starting point is 00:20:23 apparently, it won't bump you down immediately. But so it doesn't disclose that, which is odd. Outright rejecting requests for AI research and just saying, hey, user, sorry, this model doesn't work for that type of project, please share, please use another model or contact sales if you want help with this, would have been much more in line with the bio and security in cybersecurity strategies. And then they also could not have disclosed. And it's also possible that they just didn't need to disclose this at all.
Starting point is 00:20:50 Like, they could have just released a model that was intentionally nerfed on AI research. It would have shown up in the benchmarks, because people would have benchmarked it on some sort of AI research bench and been like, oh, weird, it's really good at all these other things, but it's bad at LLM research. And maybe that would have been a bit of a problem. brand hit maybe, but users might never know that the model was intentionally degraded around this category of work. So that leaves this third, more worrying position, intentional degradation without disclosure
Starting point is 00:21:18 in the model card. There's no evidence of this, but it's possible that other workflows might be nerved, and there's no law or even convention around disclosure. Again, maybe good business, but a weird situation to be in. So probably bullish for e-vals if you're building a business on top of a big lab. You can imagine, like, a legal AI company. We want to be really sure that the models they're using aren't degrading. unexpectedly and not telling them.
Starting point is 00:21:39 It's different if you're like, hey, I've been a bio researcher for a while, I'm using this, and I know that this model was never intended for me, or I've been using it, but what you don't want is, I'm using it, and now it's giving, now it's leading me astray in my work, and it's also not telling me that it's going to lead me astray, which would be like sort of an odd outcome that I think they'll probably address in the near future. Anyway. Yeah, that aspect triggered Dean Ball. Yes, what he said?
Starting point is 00:22:11 My last observation reanthropic secret sabotage safety policy is that it undermines actually good safety policy. How? First, it is very plausible to describe this as anti-competitive behavior. Even if you're maximally sympathetic to anthropic here, you must admit this. And it is behavior being justified in the name of AI safety. If you believe, as I and many anthropic staff do, that it may end up being critical. critically important to relax antitrust enforcement so that the frontier labs can cooperate and collaborate on some areas of AI safety.
Starting point is 00:22:43 Anthropics just undermine the case for that in a large way. Overall, this massively and profoundly raises the status of the argument that AI safety has been hyped to justify a monopolistic behavior by labs. I continue to believe that AI safety is a real and serious issue that is growing in importance rather than diminishing. If you agree with me, this incident is a setback, maybe a serious one. And third, he says, as I have observed elsewhere, Anthropics' official corporate policy is structurally identical to the fact pattern alleged against them by the Department of War. I still think DOW acted both falsely and wrongly in that fight, but it is no longer possible to defend Anthropic with a full throat after this incident. This raises the case for heavier-handed regulations. Anthropic is making an awfully good case here that their product ought to be treated as utilities, and thus their alignment practices should be a matter.
Starting point is 00:23:33 carrier thing. Public policy rather than private property. I am starkly opposed to this sort of state power grab, but Anthropic is doing more to justify it than anyone else. Thus, significant damage has been done to a community, an entire approach to AI governance. It was done unilaterally by Anthropic, likely motivated largely by self-interest
Starting point is 00:23:50 and justified within the internal psychology of the firm through the lens of safety. I suspect this is fixable in the economic and legal senses for Anthropic, but I fear that trust has just been broken and the goodwill extinguished will take very much time to repair. And just to level 7, Dean Ball, he wrote the AI Action Plan, but then also came out very publicly in support of Anthropic during the conflict with the Department of War,
Starting point is 00:24:15 saying that the Department of War is completely overstepping by pushing towards supply chain risk designation, putting pressure on Anthropic for not wanting to work with the government in that particular way. Obviously, there's a whole bunch of new data that's been released and stuff, and that conversation has evolved. But he's not, he doesn't strike me as some like crazy hater. Anyway, let me tell you about Railway.
Starting point is 00:24:44 Railway is the all-in-one intelligent cloud provider, user favorite agent to deploy web app, servers, databases, and more. While Railway automatically takes care of scaling, monitoring, and security. Doug O'Loughlin was also sort of mixed results on Fable. He says, when it works, it's brilliant. but the unilateral guardrails make me frustrated beyond all belief. He has a folder of health information with like 100 days of aura health data. This is a very logical thing that people would do with codex or cloud code, gather up all your health data.
Starting point is 00:25:15 I actually talked to a very, very prominent person in tech about how they got into vibe coding and CLIs. And one of the first things they did was reanalyze some whoop data, reanalyze some health data. And he correctly detected sleep apnea and went, and got to treat it. Like that is, it's not a cure for cancer, but that's like incredibly awesome
Starting point is 00:25:36 and like very, very good and exactly what you wanna see. And who knows? Maybe the thing that you detect early could lead to an increased risk of cancer in the future. And that would be a really, really big win for our society. And so a little bit tricky there. He says there's a private investment
Starting point is 00:25:53 in the life sciences tool space, guess what? It's not safe. Doing some code scanning for vulnerabilities. Not safe, I get the safety, but it feels. incredibly out of touch for a group of a few hundred a few thousand people making all making total comp in the millions telling me what is and isn't safe Dario worried about inequality I think he has to realize that he is the inequality and the unilateral gatekeeping feels whack as
Starting point is 00:26:14 how I don't like it people are people are very very and like Doug O'Loughlin is extremely optimistic enough about Anthropic like he he recognizes the power of the models in the business and has been very very strong supporter I feel like strong user. He was one of the first people to admit to Claude psychosis, and he's unhappy with the current situation. But these things are very tunable. I'm optimistic with more disclosures and more fine-tuning and a smoother path. I think we can get to the good outcome.
Starting point is 00:26:49 Grimew. Last one, Kermu says, tell me about mitochondria. It's the powerhouse of the cell, right? Chap pause. The chat pause is rough. Yeah, it's a, it's a screenshot. But maybe, maybe the harness is just saying like, sorry, if you don't know that the mitochondria is a powerhouse of the cell, like, it's not worth my time. I don't even want your, I mean, that's the thing with like the good, you know, there are dumb questions. Yeah, yeah, I mean, there are expensive questions and all of these screenshots are clearly from like $100, $200 a month plans.
Starting point is 00:27:25 And I'm sure the GPUs are on fire as they always are with any. new model launch from a frontier company. And it can make rational business sense. And so when everything aligns, when you're like, yeah, we're maybe being a little bit too safe, but it's actually good for our business. It's very easy to say yes to that stuff. The big question is like, where do you get tested where something, there's a hard decision and it doesn't align with your business interest? That's always tough, right? What's going on? Was there the new data retention policies as well? That also has to do with like, does it trying to? This one was fun. because I assume that every tech company stores everything forever, basically.
Starting point is 00:28:04 I didn't realize that they don't. Not for these like enterprise use cases. I know that the enterprises said that they wouldn't train on your data. But like when I go into any chat app, I expect to have my data from a year ago still there. Like I want, in fact, one of my main critiques and frustrations with these apps is that when I go to them, I want to be able to, instead of hitting the search bar, just go into the chat box and say, hey, remember a couple months ago we were talking about CrowdStrike and I had you pull up some data?
Starting point is 00:28:39 Can you just go refresh that? Get the original thing. And a lot of times these apps are like, oh, like, I don't really have access to all your chats. But like, the chats are clearly saved. But so I understand people were upset about this, but it didn't fully clock for me. Why? I understand the training thing. Like the, but. Yeah, and they're very explicit. They're not using the data to train. They're not. Okay.
Starting point is 00:29:01 Oh, well, then that's good. So the steel man, I believe, was that you need to hold it for 30 days because companies, probably international companies, competitors, will set up a ton of shell corporations and send out like pseudo-random queries over random times, over random accounts through VPNs. And they will triangulate something that is useful to distilled. or learn from the model. And so by keeping it all, you can now run analyses and look at, wait, is there a pattern where 25 different accounts that seem completely unrelated all seem to be triangulating
Starting point is 00:29:40 the same question? That seems reasonable to me. But stay out of my data. I'm built different. I'm not distilling anything. I don't know. Anyway, I think it's time. Let me tell you about Shopify.
Starting point is 00:29:53 Shopify is the commerce platform that lets you grow with your business. It grows with your business that lets you sell in seconds online, in store, on mobile, on social, on marketplaces. And now with AI agents. And speaking of AI agents, we have a founder of the company. I don't know if we should call it an AI agent. What are we calling it, Farza? Are you creating a new category? Introduce yourself.
Starting point is 00:30:12 Tell us what you're building. What's going on, guys? Thanks so much for happening on. Nana, of course, of course. Farza here working on Hey Clicky. Yeah. Man, what is it? It started as an AI teacher.
Starting point is 00:30:23 Yeah. And I guess now it's an AI that where you can. essentially talk to your computer and it does whatever you wanted to do from like personal super intelligence and you got there before the big man i love somehow i feel like the big man doesn't even know what they got sometimes you know and it takes the little guy to figure it out i love it i love it i'm always rooting for the little guy so uh like like reintroduced the product because you went viral last week but it feels like you've been working on this for a while what's the nature of the team the structure the funding like what's actually building this what's adoption been like like where is
Starting point is 00:30:54 the product today yesterday Eight weeks ago, I just wanted to build an AI that could teach me Da Vinci basically while I'm actually using DaVinci. And I thought it was kind of really terrible. And this is DaVinci Resolve, the color grading and video editing suite that's free from Blackmagic design. Got it. Exactly, yes. So like I, DaVinci Resolve complicated program. Yep.
Starting point is 00:31:15 One hour YouTube videos weren't it. Let me just build an AI that can help teach it to me while I could talk to my screen and I could learn. I've been there. And put it out. And I thought it was really a really bad idea. One of my friends just said to post it. So I posted and it goes really big about eight weeks ago. After that, I didn't keep working on it.
Starting point is 00:31:32 But then the cool thing was I said all these people, you know when you put something new out there, you have all this emergence behavior kind of start happening. So when you let a human being talk to their screen, what did they start doing? Turns that they start doing a lot of crazy things all the way from watching anime with Clicky, all the way down to learning like blender with Clicky.
Starting point is 00:31:50 Because it's so easy to just talk to your screen. And that's kind of where it started, yeah, about eight weeks ago. Okay, so, Todd. Yeah, go, go ahead. I just want to hear about, like, the unhobbling path because I imagine that there's demand for, you know, like these chat interfaces have existed for years where you open an app and you, you know, do the voice mode,
Starting point is 00:32:11 and then you have it read it back to you. And there's some that are more polished than others. But when I think about using a computer, I think rearranging Windows, I want anime over here and DaVinci Resolve over here and the YouTube video over here. and I want to be able to puppeteer the mouse and the keyboard have full context,
Starting point is 00:32:28 so I need to be taking screenshots every minute, every second, 30 times a second, 144 Hertz, like what are we doing there? How are you getting the data in? And then what's actually under the hood because you need to process the voice actually produce an output
Starting point is 00:32:44 and it's surprising to see a harness like break out of this so quickly. Yeah. Yeah, it's actually so simple. we use GPT real time up front to give you like the first flare to give you like the really quick answer. Okay. But then if you want like a deeper kind of like a thought process over the image, you know, if you're in DaVinci Resolve, if you're in some complicated software, we now use Fable 5 actually, actually, Fable 5 actually, actually, actually, actually, Fable 5 actually, actually, like, absolutely mind-blowing in terms of how precise it is on screen understanding.
Starting point is 00:33:13 So we use that now by default when you want to like understand something on your screen. But yeah, we only actually take a screenshot when you press a button. Okay. One screenshot. But it's really crazy because we can still detect the program you're on and stuff. And that's already really helpful. Sure. Like if I know you're on Ocean, for example, and you're there for like 10 minutes, I can just ask you and be like, hey, like, what are you doing?
Starting point is 00:33:35 Like, can I help you? And I think it's that sort of new modality that's like been really exciting because that's something that's just not possible today with any chat interface. Yeah, it's more like a like a coworker walking up like like a coworker just like being like present and like kind of like sometimes you don't need help and. until you're asked, right? Or you don't know. I kind of describe it as like having this 23-year-old intern with like a decent, like a new grad that's always watching over my shoulder. And it's pretty much like seeing patterns in what I'm doing.
Starting point is 00:34:05 And then just tapping me and saying, can I do that for you? If I had that, of course, that would be awesome. But it'd be cool if everybody had that. A lot of these frontier models are expensive. How are you thinking about the business model? Because it seems like you've built something useful. People should just pay 10% on top of whatever the metered rate is. But at the same time, in consumer, prosumer subscriptions, flat pricing is very popular.
Starting point is 00:34:32 But that introduces financial risk to you. You have to understand your costs and how they change. What do you think the business model will be as you grow the business? Yeah, I mean, believe it or not, like people are very open to paying large amounts of money. Like normal consumers, like large amounts of money for, for, for, like more for having better access to these models. Sure. Different interfaces.
Starting point is 00:34:56 So right now we just charge us straight up $20 a month. But even then there's a limit. You know, you get like for $20 a month, you get 150 agents on Clicky. But even that's very specific because once you pass that number, that's when we start losing money. So everything's done in such a way where it's pretty cost effective. Also like, just so you guys know, like just calling like Sonnet or Opus or Fable, it's kind of cheap overall.
Starting point is 00:35:18 The expensive part is like agentic work. That's really expensive. Just to give you an idea, on GPD 5.5, if you tell Codex right now to go and click at Dakar and Amazon, that cost $0.25 cents by just API. And I know because I'm seeing the cost myself. And so there's a lot of tricks to kind of reduce that. But no, overall, there's so many tricks to making agents cheaper, more efficient, changing the model based on the request. And I didn't catch it. You haven't, you have raised for this or you haven't?
Starting point is 00:35:48 In the process. In the process, there we go. There we go. If you're out there. But if you're in the process, that means, like, you didn't launch this and be like, I'm down to be losing, like, $5,000 a day. Sure. You know, on, you know, like, you've been focused on the economics probably earlier than
Starting point is 00:36:06 you would have been if you were had raised money out the gates. I mean, yeah, I mean, I'm never the type of guy that wants to be losing thousands of dollars a day. So we can stop it early. But, no, I mean, that's the thing about AI. I've built a lot of social apps in my life. And for those, costs technically don't matter based on the number of users coming in. But in my case, for every 10 new people I add,
Starting point is 00:36:27 I'm kind of losing or losing money or making money depending on what they're doing. So I kind of got to think about it. So yeah, it's kind of, AI kind of accidentally making everybody better at business because it's kind of required. So is, I'm thinking about the hilarious, hilarious like tradeoff in having an agent that applies a coupon code, but winds up spending more money
Starting point is 00:36:47 applying the coupon code than you save because it's like, oh, yeah, we put in this, it saved you 24 cents, but the API call is 25 cents. But how do you, how important to, will, like, creating an ensemble of models that sort of maximize the parade of frontier be as you build this business? Because I'm imagining that any day now, we're going to get somewhat useful on-device models on Mac from the new Siri models, the on-device models. Those will probably be very limited in what they can do, but useful for some things, and that's free for you.
Starting point is 00:37:27 Then you'll have open source, legacy models, GPT4 class stuff, and then you might only call out to a Fable 5 on demand. So do you need to build your own router, or is there a tool that you'll be using? Like, how important will that be from the interactions that you're seeing? That's a great question. You're pretty much asking what's the harness and we just built our own. Okay. Because technically like this is all so early where there's nothing to use off the shelf. Yeah. You have to think deeply about it yourself and then build it yourself. So for example, let's just say you know you're on Clicky right now and you're saying, hey Clicky, I want you to actually research the latest in the Iran war and put it in an ocean doc for me when you're done. Sure. What now? Like should it hit Opus? Should it hit codex? Should it hit like it's actually depend?
Starting point is 00:38:15 And so like we can take all those requests today and just route them ourselves. So yeah, we use like four models right now underneath the hood. And do you have a model that's doing the routing? So GPT real time actually does the routing. Does the router? Oh, interesting. Yeah. That's something that we figured out that.
Starting point is 00:38:31 I think not even the open AI team really knew and they hit us up about, which is it's a great router. It's so good at like, because it's so good at tool calling. Yeah. That means it's actually really good at writing requests. So for example, we have this tool call called Call Fabo 5. So if the user asks something that is a heavier pixel task we call Fibble 5. If it's like more like agentic work we call GPD 5.5. So it's kind of all being done in the background.
Starting point is 00:38:57 But that's the kind of magic of the product right now where it's like most people who use our product have never used an agent before. They don't even know what code is. And so to them it's magical where it's like, oh, I'm just talking to my computer and it's doing the thing. That's awesome. That's kind of they want. How do you think about the tension between, I think, you being,
Starting point is 00:39:15 being a generational media talent and then like startups. Because I actually feel like this is our first time meeting, but I've seen your videos over many years at this point. And like you're just really, really, really, really good at it. So much so that as like somebody who's in media, I'm like, well, I kind of want you to just do that. You're a podcast. And I don't say that.
Starting point is 00:39:39 Normally, normally it's the exact opposite where it's like, hey, like you shouldn't do this podcast. You should just work on your company. you know or whatever whatever the thing is yeah and and they obviously feed into each other really well like you have an edge you can get attention for free you know just investing a few hours making a video whatever it's very very powerful skill set but how do you think about that attention you know it's funny like I've been making videos for like 15 plus years and I uh overnight success second time yeah I always just see this as a as like
Starting point is 00:40:15 I think I get to do for fun on the side while I get to do the main thing, which is like, actually build stuff for people. At the end of the day, like, I am painfully familiar with how bad of a business is, like, making videos is and making movies and it is and making music. I know how bad of a business is like firsthand. And so I know, but I know more than anybody, the power of getting in front of a billion people every single month. When there's a good engine underneath, a good business engine underneath it, that's
Starting point is 00:40:41 that's powering something else. And so I fully intend to do that. So if I have this mediability, I'm glad I got it. I think, uh, it's like a way to do. It's like sales. Yeah, sales. It's like really scale. You got to be good at sales.
Starting point is 00:40:55 Um, WWC, uh, some movement on interoperability in iOS still feels like the, the, the, the, the, the, the clicky iOS app is probably on the longer term and will be, uh, you know, stuck in the walled garden for a while. Uh, but what I'm interested in is that, do you see just a really, really solid market? Because there's no DaVinci Resolve iOS app that I'm aware of. And certainly people don't, there are like prosumer sort of professional tools
Starting point is 00:41:26 that really only exist on a desktop or a laptop. And so are you interested in like going and hacking on crazy workarounds to build something that like maybe makes people a little upset in Cupertino, but gets you into that more casual mobile space? or do you think that you just want to focus on desktop prosumer, you know, desktop apps? No, I want it all. I want to want when you talk to your computer, whether this is your computer or your computer or your computer.
Starting point is 00:41:59 Let's go. I want to be an interaction layer on top of it. That being said, though, I have no interest in necessarily being like an OS-level controller, for example, kind of like what Apple is doing right now. of no real interest. For us, most of our customers and most of our users are essentially connecting like 15 integrations to Clicky from G Suite to Notion to Dropbox and doing work with it. So I'm a lot more interested in like that reality.
Starting point is 00:42:23 What if I can talk to my phone in the morning and just say, hey, like, look through all my emails and send me a brief, you know, when you're done. And just I can just talk to my phone and do that. I'm interested in that stuff, which is stuff I don't think Apple is going to do personally. They're not going to make, like, connect your, connect these 15, 15 places to my Apple account and do work with it. I just don't think they're going to do it. How do you think the health of like open ecosystems in desktop software is broadly?
Starting point is 00:42:49 Because there's two ways that you could like update an Excel file, or there's actually probably a bunch, but you can, you can, you know, puppeteer the mouse, move over, click, type the cell, save, you know, or you can just go edit the underlying CSV file in like raw text and then just refresh the front end. And I imagine one's way cheaper for you. So you want to like lean into getting the MCP servers, the APIs, the file writing like the CLI, you know, interaction down. But do you think that there will be companies that lean into that or companies that fight that because they want you to stay, you know, mouse and keyboard at all times? That's a good question.
Starting point is 00:43:33 I don't think so because at the end of the day, well, Clicky is doing in the background, just you guys know how it works. we literally took the Rust binary that's in Codex, and we package it with our app. So that when you actually call the Clicky agent, you're just calling a subspon of Codex. And so this is on purpose. I just want to use the best model and the best kind of thing possible.
Starting point is 00:43:54 And so, no, I don't think that's going to end up having. In fact, it's better. For example, if you ask me Clicky right now, how do I actually add a formula to this Google sheet here? There's two answers there. One answer is let me show you. The second answer is I can show you, but do you want them to do that for you? Sure.
Starting point is 00:44:11 And I think that's where we're going to start going with computers. Yeah. Where you're just going to start, your computer is just going to say, can I just do this for you? Like, I see you doing it. Like, I can just do this. So that's where we're kind of going to live. Well, good luck with the fundraise. I'm sure you'll be back on the show.
Starting point is 00:44:24 Soon, let us know when it close. Yeah, it's incredibly excited for this. Yeah, I love watching you, you win and have fun in the process. Yeah. It's great time to meet you. Congratulations. We'll talk to you soon. Have a good one.
Starting point is 00:44:36 Later. Let me tell you about MongoDB. What's the only thing faster than the AI market, your business on MongoDB. Don't just build AI. Own the data platform that powers it. And up next, we have Trent from Side Talk. He's a creator and co-founder of Side Talk. He's in the waiting room.
Starting point is 00:44:52 We'll bring him into the TV in Ultradown. He'll turn Nick's fandom into one of the Internet's most recognizable sports media brands. How are you doing? Take it through it. How is New York? How is it going? Yeah. out here. I'm not going to lie. Okay. I was about to do this interview from my apartment and then I realized, hold on. Yeah.
Starting point is 00:45:11 Has anyone done a TVPN interview live from the streets of New York? You got to go to the sidewalk. This is the first. You're the founder of Side Talk. This is amazing. Come on. Amazing. Amazing. Right here. Right. Those who don't know you. Take us through your media empire. Take us through your strategy. Break it down for us. Okay. So I have a little company on Side Talk. You might see the logo. And pardon the potential loss of voice from this next crowd. But, uh, you know, you know, We kind of pretty much run around New York City and let people do and say whatever they want into our microphone. We created the Bing Bong trend years ago.
Starting point is 00:45:43 We created these Nix videos. Unfortunately, there's a little bit of chaos outside of Madison Square Garden due to us. But yeah, we're pretty much let people say what they want in New York. And it's pretty fun and entertaining. What's the secret to a good street interview? You've got to keep it shareable and engaging. It sounds obvious. But like, why would you want to watch an interview of someone talking about something boring or low energy?
Starting point is 00:46:06 or anything like that, what would you want to send to your friends? And that's kind of the difference. So you ask people about like language model diffusion and like that. Always, always, always. That's what we love talking about. Token price, air, and all of hedge funds, private credit. Yep, yeah, yeah, gotcha. That's what the people want to see.
Starting point is 00:46:23 We're going to start talking about that outside the Knicks game, I think. Yeah, where, where, so I understand that a lot of the, you know, man on the street interview format these days, it can be very prepped. It can be, there's a PR person that's pitching, some successful business person for the, what do you do for a living? It looks candid, but in fact, it's staged. Do you ever participate in that or is everything candid? Is that part of the brand?
Starting point is 00:46:49 We're 100% natural on the streets. You don't know what you're going to expect. Organic, okay. Yes, sir. Organic. But it's been really cool too. Yeah, yeah. Yeah, please.
Starting point is 00:46:58 Five. Then my follow up is like, then if you aren't prepping and understand who you're going to be interacting with, like, how do you vet like where is the bar if you see somebody walking and they have a baseball hat on and they probably don't want to be bothered is there some sort of social contract where you shouldn't like the is there a doom scenario where everyone in new york is getting asked what do you do for a living 15 times when they walk to go get their morning coffee yeah honestly it's it's a bit of an epidemic going on i actually am kind of scared that i'm going to get pulled up on right now and
Starting point is 00:47:29 ask what i do for a living or what song i'm listening to yeah oh yeah that's another one The people of New York, I think they distinctify side talk a little bit from that. They know we're not there to ask them something like, I don't know, so cookie cutter like that. Sure. And I don't know. Now people come to us when they see the microphone, which is great. And yeah, we just go with the flow. How do you think about monetization?
Starting point is 00:47:53 Short form monetization notoriously hard, but you have some merch, break down like the business side of the business. Yeah, it's actually very interesting. You would think that you would, that, you know, I would have made. a dollar off in TikTok by now. I don't think I've ever gotten paid from TikTok or Instagram, literally not a dime, which is fine. It's cool. It's cool. We do a lot of branded work for companies. So we've worked with everyone from the NFL to Netflix, Nike, Google, Amazon, creating a lot of content for them. So they'll come to us with a product or an event that they want to highlight and they say, hey, you know how to get clicks and views and we kind of pretty much apply our
Starting point is 00:48:31 formula to that and create a really good video for them. I have like a hot take, and I want you to walk me through whether you agree or disagree. I think you should just do a mid-roll ad in a three-minute Instagram reel. Because I see the branded integrations. It's like, oh, there was this example on subway takes where someone's take was Android's better than iPhone. It went massively viral on R-slash- Android. And then the second, and then Google was like, oh, we'd love to work with you on another
Starting point is 00:49:03 take that's the same thing, but it's branded. And those sponsored takes, they often don't go as viral. It's hard to get branded content to go viral. But in some of these longer three minute videos, if I'm locked in after two minutes, I would sit through a 10 second mid roll of like, hey, this was brought to you by this. Thanks for sponsoring this video. And then it's just all organic content around it. Does that work? Is that already happening? Are you thinking about that? What's the deal? Definitely. One thing we really like doing is kind of like a natural integration. So we just did something with Nike, which is really cool where they hit us up for these Knicks colored shoes. Okay. Who learned to get word out about these nicked things and side talk.
Starting point is 00:49:42 So we had people wear them in the episode. We were talking about them. We had to react to them. I think that feels authentic because that's kind of something we would do anyway. And it did it really well. That's good. Predictions for tonight. You know if you're losing me, by the way. A little bit. It's a little patchy. We are losing you, but the energy is still there. predictions for tonight.
Starting point is 00:50:06 Nix and five? What's the plan for covering the game? Dominant performance. But isn't it in your, isn't it kind of in your best interest for it to be all seven games? Like, you know, more content, more attention. Like, you kind of want, you know, we obviously want your Knicks to win,
Starting point is 00:50:24 but you don't want them to win too fast. It's got that, where's the drama? If we can guarantee a win in seven, I would like seven. If we can guarantee something, that would be great. But listen, we need to get the win more than anything. Okay. What is the process of a shoot day? How early are you getting there? Who are you bringing with you? How big is the team? Definitely. It depends on what we're doing. We do such a wide
Starting point is 00:50:48 variety of stuff. We can randomly go to a hot dog eating contest in Coney Island. We can go highlight a random character in Brooklyn. We can go, obviously, film these Knicks games. So it's pretty dependent on what's going on. But with the Knicks games, we kind of show up in like the third quarter at its ending. Unfortunately, we can't bring our equipment into the stadium. So we look, you just have to stand there and watch the game on our ESPN app and hope that the Knicks win or we hear, you know, someone just scored, something like that. And then the chaos erupts. We go into the chaos.
Starting point is 00:51:15 We're there for like hours and hours at a time. And at the end of the day, people see, you know, 55 seconds, but we're out shooting for like eight hours throughout these playoff games. Got it. Wild. Well, thank you so much for coming on. We appreciate you. Good luck. Yeah, we will feature some of your videos.
Starting point is 00:51:32 in tomorrow's episode from tonight. Good luck out there. Have fun. Be safe. Yeah, we'll talk to you soon. I'm hoping for, I'm hoping for Nixon 7 personally. Let's do it. Let's do it. Can't guarantee it yet. So have fun out there. Thank you for, thank you for this walk and talk. Thank you guys. Appreciate you. Yeah, great to hang, dude. Appreciate it. Thank you. Let me tell you about CrowdStrike. Your business is AI. Their business is securing it. CrowdStrike secures AI and stops breaches. We will be joined by the CEO of Snowflake in just a few minutes. Thank you for tuning in. We need to move on to the next story.
Starting point is 00:52:12 Luke Cannon says the cashier at Home Depot just asked if I want to round up to support the SpaceX IPO. SpaceX IPO is going to be big Friday. We might have a surprise guest. It's going to be fun. Also, there's this crazy meta story going on, not meta the company, but like story about a story behind Ty Moors. He's going all out trying to get an Elon interview, and it's been fascinating watching him build the craziest set in podcasting history. We're rooting for you, Ty. Good luck.
Starting point is 00:52:43 Hopefully you land it. It is the quiet period, so it might be difficult, but I think that there's a plan to extend the effort, and everyone's rooting for it to happen. It's been viral on X many, many times. Also, Bloomberg's reporting that the SpaceX IPO is 4X over subscribed. Do they know that already? Do you get that information at this point? That's really good news for the market for the overall. There was an interesting article.
Starting point is 00:53:10 I mean, we can go through some of this. I think this was in the Economist SpaceX talking about, where is it? Can the market swallow SpaceX Anthropic in Open AI? watch out for indigestion. But they talk about the float, the free float. This was very interesting. So obviously the company might be worth a trillion dollars. How much of that trillion dollars is actually actively being traded?
Starting point is 00:53:42 Like sure, Fidelity might at any point in time have a price at which they're willing to buy more and a price at which they're willing to buy to sell their stake. But founders are often locked up. Founders often want to maintain control. Employees are locked up for a certain amount of time. Certain investors might be locked up unless you're Bill Gurley. Don't try to lock him up. Nobody can lock him up.
Starting point is 00:54:04 He's a wild man. But the float is important because if it's a trillion dollar company and it's the CEO passed away a generation ago and there's all financial managers in. It's only owned by hedge funds. This was the story of take two before Strauss Zellnick came in. Take two, the makers of Grant Theft Auto. it was entirely held by shareholders, by financial investors. And they were unhappy with the management team.
Starting point is 00:54:30 And the management team didn't have any equity. And so he was able to raise his hand and say, like, I'll run this thing. And they were like, absolutely, thank you. And they let him take over the company without really putting anything up. He didn't need to do a hostile takeover, like bring a bunch of capital to bear to get control of that company and become the CEO. And it's been a fantastic success for him. And fantastic success for Take Two shareholders who stuck around, stuck around for the, It's Strauss-Zelnick era.
Starting point is 00:54:55 But the float matters. And Microsoft, it's 100% floated. The free float is 100% because the founders have moved on and divested. They're not locked up at Apple. It's like 99%. Broadcom's also at 98%. Invidia at 96%. Amazon's at 91%.
Starting point is 00:55:17 Only Jeff Bezos is considered sort of off the table. Alphabet at 90%. Tesla at 80%. 89% and meta is notably of the big tech companies the lowest free float at something like 88%, 86%. And the reason for that is because Mark Zuckerberg has a lot of control. If he sells his stake, he loses control. So no one's expecting him to sell even if the stock goes way up or whatever. Like he's going to maintain his position because he wants to run that company.
Starting point is 00:55:46 Now, SpaceX is in an interesting, interesting place. So 13% of meta shares are owned by Mark Zuckerberg. SpaceX plans to release locked up shares in a series of tranches. If its IPO issues $75 billion of shares valuing the firm at its hoped for $1.8 trillion valuation, the initial free float, because if you buy the IPO, you're not locked up, you can sell the next day if you want. But this means... Yeah, technically, it's not like the... Whether somebody's like buying through, you know, investing through like JPM...
Starting point is 00:56:22 Morgan Stanley or Goldman, all these pieces. Like, technically you can go and sell. They just might restrict you from other IPOs. So you would expect like serious. And this happens like on all the different apps, you know, Robin Hood, public, et cetera. If you're buying into an IPO, they basically are asking you nicely. Do not sell. Don't flip.
Starting point is 00:56:46 Don't flip here. Yeah. But people can. And so with how many retail. dollars are flowing into this. I expect a lot of people that are buying, buying, you know, you know, basically buying the IPO to start trading almost immediately. Exactly. But importantly, it's only 4% of the free float. So only 4% of that 1.8 trillion is a lot of money, but it's only 4% will be really free trading. And then of course, during the IPO process, you're vetting
Starting point is 00:57:16 investors and you're trying to get the people that will hold forever. And Elon has done a fantastic job of that with the indices. So he's gotten the NASDAQ, the S&P, and a few others to, to, like, commit. So although NASDAQ has already shortened the seasoning period before index inclusion to 15 trading days, the Russell slashed its waiting time to five days. Most share indices wait firms in proportion to the value only of the shares released for public trading. And this is important because people look at the S&P 500 and say, wait, S&P 500, a $2 trillion company coming into that, your weight, if you're just buying the S&P 500, it's going to be more than 1%. It might be in the single digit percent.
Starting point is 00:58:04 That's a lot. And we've been talking about the S&P 499 for the bears, right? In fact, the initial weight in the S&P 500 will be around 0.1 percent because it's just that 4% free float. And then it increases over time as the shares get locked up. We actually have a chart here of how the lockups work. And it takes basically a full year, almost two, for everything to get unlocked. And it's also triggered based on share price appreciation. So if the shares trade up 30% or more, then more shares become unlocked.
Starting point is 00:58:37 And the road to 100% lockup ending happens slowly. And so just a little bit of an interesting deep dive into how the SpaceX IPO will fare. Anything else to talk about on that story? Before we move on. Apparently, Senator Warren. Yes. Has urged the SEC to halt SpaceX's IPO, citing governance risks Elon Musk's control and potential foreign, especially Chinese investment concerns. She also highlighted SpaceX's role as a U.S. defense contractor. Senator Warren has never met a business that she liked, I think, except maybe large financial institutions.
Starting point is 00:59:20 Who knows? She likes those. Well, we have our next guest in the waiting room. Sridhar Ramoswami from Snowflake. He is the CEO. We're very pleased to be joined by him. Welcome to the show. Thank you so much for taking the time.
Starting point is 00:59:33 How are you doing? I know. Thank you for having me. I can imagine you're doing well. The company is doing fantastically. I am interested to hear, Obviously, there's been an emotional roller coaster, but I'm more interested in the data that you're seeing
Starting point is 00:59:50 that shows acceleration, so much promise, so much opportunity in this particular business. Yeah, data is the foundation for insights. I worked in a data company, working in the search ads team at Google, very great data, was the flywheel that made it into a great business. That's what we aspired to do
Starting point is 01:00:11 with each and every one of our, customers, yeah, he's done a couple of things. It's made the act of bringing data into Snowflake doing just a whole lot easier. Pipelines that used to take weeks to set up or migrations that used to take years now have dropped to days and months, which is pretty remarkable. But people also realize how much more power they can get by having great conversational access to their data. And now with things like Snowflake Co-work, how you can actually solve pretty meaningful
Starting point is 01:00:41 business problems in and in. interactive way, it's that, it's that loop that is compounding for us that drives a lot of our growth. Has there been any movement downstream for Snowflake? Whenever I hear the story of a data lake, a properly managed data warehouse as an entrepreneur, even in a small business, I think that sounds amazing. That sounds like the dream. And then I see the companies that actually have the resources to onboard be immensely large, and obviously that's fantastic for your business. But I'm interested in what the future looks like. Is there a world where a 10-person startup with AI agents and these pipelines that can be
Starting point is 01:01:27 built much faster can actually set up their business and then not have to go through a cumbersome migration in the future? Yeah, we are seeing that happen in front of our eyes with Snowflix's own data team. You know, they, like with every other company, used to have years long. You ask them for a feature, they'd be like, here, take a ticket, come back in a few quarters. What they've been able to do with Agentic AI is grind through those kinds of backlogs very quickly. Absolutely. Data and agents are going to make it much easier to set up these things and have them evolve as they go along.
Starting point is 01:02:03 I'll give you examples from. We wrote both our support teams and our... SRE teams software, these are the folks that take care of different kinds of problems that we get into an end. And the net result of that by agents investigating the problem. And if you see enough instances of a problem that you have not seen, you go figure it out, go write a tool for it. It's now in a self-healing loop.
Starting point is 01:02:28 I increasingly imagine that more and more operations get into that kind of a mindset where there are very competent agents, sets of recipes, you can call them skills, there'll be some mother name tomorrow, that take care of problems, but it is a self-learning loop. That's what AI makes possible. Got it. Where are we in the path to fully automated migrations, fully automated new integrations, it feels like every new model release, we're like, this is the one. This is the one, the non-technical CEO is going to be doing the job now.
Starting point is 01:03:03 He's just going to say, hey, we have two systems, go fix it, go integrate it, get it into Snowflake, it's going to happen. And then reality sets in, and there's not just token costs and cost to that to delegating to AI, but also just the real world of other decisions that need to be made that might be outside of the context. So what are the remaining challenges
Starting point is 01:03:28 that come up when you're building a new integration or working on a migration? Yeah, I think the timelines are definitely shrinking. When it comes to migrating off of legacy platforms, the on-prem ones, we used to think of them the biggest ones as running into, say, like, three odd years. And these strike terror into every company's heart because it's three years of, like, really anxious development work and waiting for results and hoping things don't go wrong. To give you very concrete numbers, we now feel a lot more confident that we can tackle really tough migrations and have them finish in a couple quarters. That's a big deal. It's going from 12 down to one or two.
Starting point is 01:04:10 And the migration team, which work on top of agentic harnesses that we create, we're confident that the technical parts of these problems will be solved by the end of the year. But there is the change management. There is all of the other applications that are running on the old system, that you have to validate on the new system and ensure that there is business continuity. That kind of change management is still going to be non-trivial. but the technical parts, the act of doing the migration or writing new software, these are the things
Starting point is 01:04:40 that AI is absolutely driving down. By the way, I actually go check out every feature my team puts out using our coding agents. That's already a thing, and honestly, it's not that hard if you have a modestly technical background. Yeah, no, that makes sense. What is the biggest lesson that you or the company
Starting point is 01:05:00 have taken forward from Frank Slutman's era? Frank was always about amazing go-to-market execution. And we remember that. And in fact, our sales teams are incredibly well-vers now in our products and in AI as a whole, because we created products that could work for them. And having an effective go-to-market motion is the real strength of snowflake. Again, to make this super concrete, the number of use cases, these are new projects, basically, within customers that are account executives one,
Starting point is 01:05:38 went up by some 75% year on year. That's the power of sort of using AI to get work done faster. And that is a tradition that will continue. What we have added on is a new focus that comes from a product first person like me. And I'm in sort of a generic way or about worry about things like what, you know, what can it do. But I think sometimes what we forget is if you have a well-built system that uses like the latest change, it's actually an incredible delight. All kinds of information that you would want. I was at a conference recently.
Starting point is 01:06:20 Every piece of information that I wanted to know about a customer that was having a conversation with, I would look up even live if I didn't know that I would do it in front of them and show them the power of Snowflakes AI. A big part of our success over the past couple of years has been internalizing this. AI is a different way to think about product and product delivery, and the companies that are going to succeed are the ones that truly internalize that. There is a big chasm between how we did it with webpages and clicking on things to these agentic flows that can truly solve problems. Then how is the sales, the role of the sales rep changing, the sales associate changing. looking for any different skills or are you doubling down on what worked in the pre-agentic AI era? First of all, a lot more familiarity with Snowflake is a must.
Starting point is 01:07:15 Sure. Because these folks now have access to products that show off what Snowflake is about. I expect every sales rep to have co-work on their phone and be able to show off the actual impact of having a product like that with ready access to information. each and every one of our customers. When it comes to our solution engineers, these are the technical pre-sales people. Used to be that we'd have six demos total for all of Snowflake,
Starting point is 01:07:41 and maybe they would do a little bit of customization, and hey, here's what Snowflake can do. Now, pretty much all of them are capable of creating a custom demo tailor-made for a specific customer in a vertical, in a way that makes sense to them, that will really illustrate the power of Snowflake. It's that kind of empathy that they can use the technology that we create to drive. I would say it's changed in a really, really big way because a lot more possible,
Starting point is 01:08:10 but the bar is also a lot higher in terms of what you're expected to bring to the table. Can you walk me through the partnership with Amazon Web Services? I'm sure you compete in some categories, but how did this come together? What does it mean for the future of your business? Yeah, we work with the hypers, AWS is the biggest partner. And, you know, we work with them on a number of different levels. We work on product integration.
Starting point is 01:08:39 Sure. You know, buy a lot of capacity from them, a lot of GPUs that our inference team runs models on. But where we really shine is enjoying go-to-market. AWS is an incredibly customer-first company. And if a customer says, hey, I want AWS-plus Snowflake, they lean into it. into it. They bring us. And we really focus on how do we solve problems jointly for our customers.
Starting point is 01:09:06 And there's a deep, deep relationship both at the account level going all the way up to the CEO level that ensures that problems that come up in practice get solved very quickly. It's the kind of partnership that one only dreams of. It's incredibly effective in practice. What's been your strategy for trying to predict AI progress? because, you know, we have people on the show every single day, somebody from a lab, somebody that's an investor, you know, customers of the labs, things like that. Everyone has a different opinion.
Starting point is 01:09:42 You have to weight them differently based on their incentives, but you're running a, you know, massive company that's leveraging these tools, but at the same time you want to understand what the capability will be one year out, two years out, and it feels harder than ever to actually be able to predict that. I think this is a really good question and one that we have to deal with. I don't think the software industry as a whole has internalized that this precious commodity
Starting point is 01:10:12 that we all loved creating by hand, which is software, the cost of creating new software is going to keep going down. I tell people that the best analogy that I can give for them is to go back to, let's say, 2000s when the cost of creating and distributing new content truly dropped precipitously. And you have to work through what is the implication of something like this. For example, I think simply getting deployed into an enterprise and being part of a workflow there is no longer a guarantee that things are going to keep continuing because switching is also easier, I would say that's the first thing.
Starting point is 01:10:58 Every company that's in the world of creating software as a big part of their business needs to think through what is the durable value that they are creating. I think it's a really hard question to internalize, and so we spend a lot of time just thinking about it. The second one, and this gets to the heart of your question, and I honestly just have a practice, which is that this is a bad time to be making two and three-year plans.
Starting point is 01:11:25 Any time things are getting better or worse by 20, 30% every month. The human ability to predict these things, which are exponential in nature, is, you know, it just doesn't really work. I joke to people that at this point in time, we should treat coding agents the same way we treat traffic. Any single person is always going to look at Google Maps first before they go somewhere because it's the all-seeing guy. agents are sort of becoming like that when it comes to software. And the more you have that open mentality, that more things might be possible with a new model release than possible before, the more you'll be pleasantly surprised and you'll be ready to take advantage of it.
Starting point is 01:12:10 And so I stress that childlike quality in figuring out what is possible. Obviously, you know, there are nuances to how do you put in work in such a way that even if the model got better, you'll still be able to take advantage of it. of what you have done before. There are practical problems like that. But the biggest thing that I ask for is that open-mindedness to what is possible today, because a lot different from what was possible, say, a month ago.
Starting point is 01:12:35 Are you positioning Snowflake as a company that's in the token path or in the token stream? I don't know if you've heard this phrase that's sort of new coinage for a position in the AI value chain. And it feels like you're firmly in the token stream, in the token path. But I'm wondering about what you think about that category.
Starting point is 01:13:00 Is that narrowing you? Is that valuable to communicate to customers and investors? What do you think of the phrase, like, in the token path? It's a useful way to think about how value is going to get created. Remember, back in the WebERA, we talked about, you know, number of visits, number of unique visitors. These were the things are weekly active versus monthly active. These were the abstractions that we used to ground the numbers
Starting point is 01:13:34 that various people would report in a reality. You can think of the token path as existing along this path that is using the power and knowledge that these models have and creating value for customers. And both in the data, where our coding agent called Coco comes into play, where we want everyone that wants to get value from data to be using it to create all of the artifacts in that path,
Starting point is 01:14:03 but also in the consumption path where our product is Snowflake Co-Work, where I want every employee in every company to be able to access the valuable data that is in Snowflake, but also in other applications, we have things like MCP, to be using Co-Work. And so we very much think about what can we be in this path of coding up the things that are going to drive consumption and creating value, but also in the path of how does an end user query enterprise data take an action on that data and also creating value. So we very much think about this.
Starting point is 01:14:38 So my last question is you said it's a bad time to making two and three year plans. How far are you looking into the future? Do you have a one-year plan, a three-month plan? Well, as a public company, you do have to have forecast. But more qualitatively, like, what are you gunning for this year or over whatever time horizon you think is appropriate at this point in time? Our overall strategy is very clear. It's just what I described.
Starting point is 01:15:10 Anytime anyone wants to do something with data, I want them to use agent tools that are created by Snowflake, Coco, for example, to be able to do that. We want to have the best data platform in the world so that whenever someone thinks, hey, I need a historical view of this, or I need an OLTP database to do this, they think of Snowflake.
Starting point is 01:15:31 They can use any coding agent, not just our own, to be able to do that. Similarly, we think a lot about how can we make sure that we sell co-work to CROs and demonstrate what we have done internally within Snowflake, just transform our own sales organization. So we think a lot about how do we take our customers
Starting point is 01:15:51 through the same journey that we have been through in terms of how can AI make a difference to the business? There will be a lot of details along the way. But that's the path that we are headed in, AI leveraging the full power of data. Well, congratulations. Thank you so much for taking the time to get to chat with us. Great to meet you. And congrats to the team on all the momentum.
Starting point is 01:16:10 Yes. Stay strong in the token path. Thank you, guys. We love to see you. We'll talk to you soon. Have a good day. Goodbye. Let me tell you about FIGA.
Starting point is 01:16:19 Sorry. Agents. Meet the canvas. Your AI agents can now create and modify your Figma files with design system. Context.
Starting point is 01:16:26 Yes, apologies for the technical issues. A lot of people are saying, is this AI? It's not AI. Is this AI? There's some type of
Starting point is 01:16:33 clipping. I've never seen that exact technical failure before where it cuts out entirely. We've heard scratchy audio.
Starting point is 01:16:41 We've heard degraded video. The video is coming through crystal clear. but the audio was cutting in and out a little bit, but I think we got a lot of good stuff. Coco, they should have called the AI agent Frosty, Snowflake?
Starting point is 01:16:54 Frosty. Probably intellectual property. Frosty, the agent. It's a jolly, happy coder. Coder, yeah, something. Anyway, Citadel, Citadel securities, former employer of mine when I was an intern, wrote a post on tokenomics.
Starting point is 01:17:12 They're one of the most significant hedge funds, and they just dropped tokenomics. I have it here. I have the second printout, Tyler, you want to bring that over to me? It's not what you expected, is what they say. So we've argued for some time that agentic and complex workflows delivered by frontier models
Starting point is 01:17:29 would be expensive to run, constrained by physical bottlenecks, and vulnerable to unrealistic expectations of frictionless deployment costs. That judgment now looks less contrary and then it did when we set it out in February. they're taking a victory lap over at Citadel Securities. Amazon has now removed its token leaderboard.
Starting point is 01:17:50 Microsoft has canceled Claude Code subscriptions, and there have been multiple reports of unexpectedly large token bills. The salient point is that even the most powerful technologies must pass through the prosaic discipline of cost curves, capacity constraints, and marginal returns. Adoption is therefore becoming less about what frontier models can do in principle, and more about the price and scarcity of the inputs required to make AI operational at scale, compute power cooling, memory bandwidth, and inference budgets are real and binding constraints. They go into economic theory talking about the three functions that prices provide.
Starting point is 01:18:31 So they signal scarcity, create incentives for substitution and ration scarce resources toward their highest value uses. This is the stuff that goes viral on TikTok. We're deep in it. You heard of the keeping the viewer watching. This is the most important thing. You read the Citadel Securities Macro Strategy Report. But they do say they ration scarce capacity toward the areas where marginal productivity and AI
Starting point is 01:18:56 justifies the marginal cost of using it. They're talking about ROI maxing. For the economy at large, simpler models may be more cost effective. Productivity augmenting pathway until physical constraints are eased. We hence see growing signs of a bifurcation in frontier. versus everyday AI usage. They actually shared some data here around token expenditure index, dropping the log growth rate declining.
Starting point is 01:19:22 And so folks are pulling back a little bit and shifting towards cheaper models as they figure out a new workflow. Something gets unlocked. And then they say, hey, we got to actually make this ROI positive. So that's the latest from Citadel. Let's see what Amazon Web Services is saying because they're blackbell in the timeline.
Starting point is 01:19:42 And they said more AI-generated code doesn't make your team faster. It might actually slow you down. Crazy post from AWS. Would have expected it from like some AI thought leader, podcaster, Twitter person. AI bear. But yeah, it's funny coming from the AWS cloud gold check. It's funny because it's also like if you were to write this, I think a lot of people would write this as more AI-generated code doesn't
Starting point is 01:20:12 necessarily make your team faster. No, just per- It's just... No. More AI-generated code doesn't make your team faster. Which is just like factually incorrect for like a lot of teams. Yeah, yeah. Right? That's true.
Starting point is 01:20:24 We're actually moving faster than ever. Also, okay, uh, read the next post in this threat. It's like very clearly AI generated. Okay. The real bottleneck was never writing code. It's releasing it, debugging it, keeping it running well. So when Honeycomb, C, Honeycomb, I.O. CTO,
Starting point is 01:20:43 CTO, charity majors set of productivity target. She didn't chase 10x. She chose 2x and built from there.
Starting point is 01:20:50 You think this is AI? Because the choose 2X comma and ampersand built from there. I think it was human edited. But like that
Starting point is 01:20:57 syntax feels a little AI. I agree. I agree. Her team also skip the mandates and build a set of AI values
Starting point is 01:21:03 instead. Every AI output has to have human owner. If you don't want your name on it, it's probably not good word. That's reasonable. quality first, quantity second.
Starting point is 01:21:14 So they had a podcast about it. Coming from AWS, that's a wild statement. This is very funny. But yes, also funny with the backdrop of a $500 million budget. Well, yeah, and it's funny because Amazon is, of course, one of the largest investors in both OpenAIA and Cropic to leading coding model provider. Hey, they didn't say more AI.
Starting point is 01:21:40 generated posts don't make your social media team faster. Entirely possible, it sped them up. They certainly got 14,000 likes on this. This is a banger post from a corporate account. Rare to see those numbers put up on the timeline from a corporate account. So congrats to the team over there, putting up some fun numbers. Sri Ram Krishna on, the, I don't know how to differentiate them. He's at Kearneyjaxon.com investor advisor, two bending spoons, not the former
Starting point is 01:22:10 A16 ZGP who worked for the government for a little bit. Shriam Krishna says, not many Silicon Valley VCs took our Bending Spoons intro in 2022. These VCs thought it was beneath them to be associated with a company from 2024 onward. Many clamored for an introduction to sell their portfolio companies. Bending Spoons is going public. So Bending Spoons will be a public company and they own a number of,
Starting point is 01:22:38 of, you know, historical companies. They own AOL and have done a bunch of other stuff. Eric Suford broke down the... They literally own America Online. They own America online. It must be electric. I can't get into my mobile dev mail. I'm just going to skip this.
Starting point is 01:22:56 And move on. But you can... Eric Sufurt over at Mobile Dev memo wrote a breakdown of... The Sufenator wrote a breakdown of bending spoons filing to go public. The Italian roll-up operator that owned. among many other properties. AOL, they own Eventbrite, and Vimeo, don't they also own Evernote, or am I getting that mixed up? Someone own Evernote, and the Evernote employee growth chart looks like a fast takeoff.
Starting point is 01:23:23 Like post-2020 COVID, they went from like 1,000 employees to like almost 6,000 employees, or they tripled or doubled the workforce. And Benning Spoons, you know, known as sort of like the operational excellent, almost like a private equity firm, private, like they're, you know, they're going to do cuts. They have done a few cuts, but, like, the actual head count has, like, held fairly stable, and I think the business has gotten to a much better place. So, interesting to see there's a time and a place for being aggressive, expanding, when there's a big moment in the market's up, and then there's also a time to consolidate and focus on operational efficiency.
Starting point is 01:24:04 Why is this guy so obsessed with GTA? John. Have you ever played GTA? Any GTA? Maybe like, uh, okay three, Gtay four. Maybe like for like two minutes. Two minutes. And I'd be, and I was like, wow, you just loser. What a loser. Never gamed in his life. Can I get a load of this guy. I couldn't get into it. I couldn't get into it. Yeah. No, I know you're a rust guy. You're like everything like I just, even as a child, I was like, everything that you can do in this game, you can just go do real life minus. No, you can't. It's all crimes. It's all crimes.
Starting point is 01:24:38 Wait, uh, Jordy turned it down. He turned it down. Well, yeah, maybe, maybe I'm pure of heart. I don't enjoy it. Yeah. Like, okay, like, crash. They were going to let me play for like 15 hours, 10 hours, maybe five hours, but I turned it down. They were like, they actually wanted to pay me.
Starting point is 01:24:52 They wanted to pay me to play. Yeah, they wanted to pay you to play. Strauss said, actually, I would love for you to play. Um, no, I, I, I, I, I, I, I, I, I, I, I was a video game tester. I got paid to play video games. Best job. Play video games all day? They, they got you hooked.
Starting point is 01:25:08 Yeah. They got you hooked. No, I was already hooked. I was elite. So yeah, you go play the games while it's in development. You file bug reports. Your quality assurance tester. But basically your job is to play video games all day.
Starting point is 01:25:21 Worked with a guy who is super chill and like, he was just like, this is my career. Like, I'm happy with this. Like, I'm a video game tester. And then I checked him with him a couple of years later. And I was like, hey man, like, how's the video game testing business going? And he was like, you know, I actually had a shift in my career. I'm a DVD tester now. It's even easier.
Starting point is 01:25:43 So I just sit there and watch the full movie and then tell the people like, yep, like there were no audio bugs. There were no drop frames in the whole movie. I sat there, I watched the whole movie, and it looked fine. Thumbs up. And then every once in a while, he'd be like,
Starting point is 01:25:59 oh, I was in the menus of the DVD, and when I went to behind the scenes footage, it wouldn't play the correct video. It had the title for, you know, interview with the director. and it actually played interview with a cinematographer, so you gotta fix that. Like these things happen, like UI bugs pop up in DVD menus.
Starting point is 01:26:15 But what a wild job, DVD tester. It's a good one, good one. Anyway, this fellow is obsessed with GTA6, and he's doing anything and everything to understand whether or not GTA 6 will be released on time. There's two methods here if you want to know GTA 6 is going to get released on time. You can just shake down Strauss-Zellnick for the truth,
Starting point is 01:26:37 or you can do what he did, which is he set up acoustics around the Rockstar headquarters to measure audio levels near a meeting room, and he discovered that his equipment had disappeared and when he returned to check on the latest data. But he didn't stop there. He started camping outside, monitoring traffic and tracking the number of cars and their estimated value. Oh, there's an executive in town. That means something for the GTA 6 release date. Oh, there's more cars coming in. probably a lot of people working late nights getting it out, burn in the midnight oil.
Starting point is 01:27:10 And so he believes such data can be used to speculate on how many executives may be spending time at the HQ as opposed to regular employees and an increase in both traffic and high value vehicles could indicate trailer three is coming. He's also considering an even more insane idea, which is to measure the amount of oxygen in the area to monitor how many people are around. And he did it. He started monitoring the oxygen around Rockstar North, and he believes trailer three is coming. soon after noticing that oxygen levels drop to about 20.3%. We actually need to use basis points
Starting point is 01:27:42 this time from 20.3 to 20.04 after 5 p.m., suggesting increased oxygen consumption in the area after normal working hours. He's also monitoring the number of cigarette butts. I thought it was just a GTA6 fan. I'm excited. Everyone's excited. Maybe it's a rock star or a take two shareholder. You had a different theory. What was your theory on his motivations? I don't believe that people are going to go to these lengths unless they're making money on it. Okay. And how would he make money? There's a lot of like prediction markets with, you know, plenty of volume. Yeah, could be trading the stock directly, but could also be betting on a prediction market that's. Oh, yeah, if there's a, yeah, theoretically. If there were to be another delay, I'm sure the stock would probably react to that.
Starting point is 01:28:27 Yeah, absolutely. It is very, very interesting strategy. But regardless, fun story. A hedge fund should hire this guy to do other types of detective work. Yeah, it almost feels like it's going over the line, maybe illegal. I don't know. I would be very frustrated if someone was standing outside of our Ultradome with a measuring the air. Measuring the air. Everything to see if we're going to interview Matthew Prince yet next.
Starting point is 01:28:49 And we are. We are. Because he's in the waiting room and we're bringing him in to the TBPN Ultradrome. Welcome to the show, Matthew. Thank you so much for taking the time. How are you doing? Gentlemen, good to see you. I'm good well.
Starting point is 01:29:00 Great to see you. Great to see you. What's new in your world? You made some acquisitions. You made an acquisition. Take us through it. Yeah. So we bought a company called Void Zero, which makes Viet, which is one of the most popular
Starting point is 01:29:12 developer platforms that's there. It's just an incredible team. Evan Yu, who's the founder, is just a first-class human being, someone who our team is super excited to work with. The team that he's assembled is just great. And I think that this is increasingly becoming the platform that is being. used to power a lot of the agents that are running around the internet. And a lot of those agents are running on Cloudflare.
Starting point is 01:29:38 And so we think it's just a really natural combination. How simple is the synergy? Is it you'll funnel those 130 million users who download VET every month? I think it's 130 million weekly downloads. Weekly, wow. Yeah, that's a lot. Into preferring Cloudflare, defaulting to Cloudflare. Or is there more synergy under the hood around developer integration, company integration?
Starting point is 01:30:06 How are you thinking about this playing out? Yeah, we plan to continue to leave it as an open source project and support it and invest in it that way. We want to integrate it closely with Cloudflare's developer platform and make sure that Cloudflare is the best place to run any sort of VE project that you have. but it'll work in any of the different platforms as well. And so we just really wanted to make sure that Evan and his team have the support to make sure they could continue to really invest in what was just an incredible platform. And we think that that is going to drive more developers to Cloudflare's workers platform as well. What are the headaches for developers these days? I know everyone's concerned about token costs and token budgets.
Starting point is 01:30:51 Sometimes that doesn't show up for the developer. It's more like the CEO that's worried about it. But is uptime more difficult to maintain? We've been seeing screenshots of different uptime tracker status pages that have more and more red and yellow on them. Like, what's at the top of the stack and how are you hoping? Yeah, you know, I think that you need a different architecture than we've had to build sort of the last generation of applications for what's coming with agents. If you imagine, you know, there are about 100 million knowledge workers in the United States. if all of those knowledge workers had one agent, which was working on their behalf,
Starting point is 01:31:32 that would, and each of those was, each of those agents was running in a container, a traditional container, like something you get at aWS or a Google Cloud. The amount of just CPU resources that would be needed to run just those agents, assuming they've just had one agent per person, is about 50% of the total CPU capacity that's generated by all the different CPU manufacturers that are out there today. And that's just the United States knowledge workers. If you take that to the world, then it's several times, you know, 30 or 40 times the capacity of GPUs and CPUs that are existing today.
Starting point is 01:32:12 And so what we really think is that as these agents are creating code, you need a different platform for it. And Cloudflare was built, Cloudflare Workers was built, not on containers as much, but on something called isolates, which is a much more efficient technology. And so what we're seeing is that as people are building these agents, as they're using them, it's just a much more natural place to be running them.
Starting point is 01:32:35 And it's, I think, why you're seeing more and more of the big AI labs have Cloudflare as the preferred target for where their code gets run, Open AI released a project for their enterprise users a little while ago that, again, is targeting us. And we want to make sure that with things like VET, as first-class citizens on Cloudflare, that we can help power that future. Because, again, it's not going to be
Starting point is 01:32:58 kind of the same system that we built with the hyperscalers. It's going to be something different. And again, I think that we have a really good shot of building that different thing. So can you help me understand more about the problems of, like, CPU bottlenecks, and then maybe some of the solutions.
Starting point is 01:33:12 I'm just thinking about, like, I would think bandwidth would be an issue, obviously CPU load, but is there a world where we get to some sort of convention around maybe it's the Robots.TXT or just the user agent. And when Googlebot shows up or any other AI system, AI agent shows up, you're just delivering a,
Starting point is 01:33:34 it's almost an MCP server, but you're just delivering something that looks more like a JSON package, something that's a little lighter, little less CPU intensive. Is there a path there to optimization? It feels like we're in the era of like squeeze every ounce of performance out of everything. But what's actually going to have? happen here? Where, where, like, are we just screwed or is there an opportunity?
Starting point is 01:33:57 No, you know, I think, so I think two, two different, different problems. So the first is, if you, if you're, as, as, as, as you ask these, these different AI systems to perform tasks on your behalf, what, what has to happen behind the scenes, especially those tasks get complicated, is that they need to be coordinated in, in some way. So if you say, plan a vacation for me or something like that, what goes on behind the scenes is that there, there's coordination there and the best way to make that as efficient as possible, what the agents are really good and these various LLMs are really good at is actually writing code. And so that code needs somewhere to live. And the problem is that if that lives in a container, then you've got to bring in
Starting point is 01:34:37 an operating system. You've got to bring in all the tooling and everything else. And that's actually extremely heavy weight. And so that's the first place that you've got, both a CPU and a GPU bottleneck that's there. And so with something like Cloudflare Workers and Isolets, it's just a much lighter weight system. And so that means that you can have more agents running on the same CPU infrastructure and be able to provide that. And again, I think that's why a lot of these next generation tools are actually built using our platform. You mentioned something else, which is, you know, as these agents go out and interact with the rest of the web, you want to make sure that that is done in the most efficient way. And so if they're pulling down, you know, all of the
Starting point is 01:35:18 HTML from a web page, And those webpages are designed to be consumed by humans. There's just a lot of cruft on that that isn't necessarily as important. And so some of the things that we're doing are, you know, for those customers of ours that want to make sure their content is consumed by agents, want to make sure it's as accessible as possible, we are automatically converting things into markdown, which is a much simpler system. That saves you a ton of tokens.
Starting point is 01:35:47 It saves you a ton of processing. it means that your context window can be, you can fit more useful information into a context window. So I think there's a ton of optimizations. And we're helping both on the developer side as well as on the content side, making sure that we can have, have these agents be as powerful as possible and get as much done as possible. John Gruber, total victory.
Starting point is 01:36:10 You know he invented Markdown? I didn't know. Grubinator. No way. Yeah. Isn't that amazing? Yeah. I mean, it's one of these things that just, you know, it turned out it was ahead of its time,
Starting point is 01:36:21 but it's such a key for making sure that we can take information and make it, you know, as compact as possible. John Gruber created the format for God. It's a funny, funny world we live in. Talk about, it was last week you guys announced that the threshold had been passed around agent versus human traffic. Talk about that moment. Did it happen sooner or later than you expected?
Starting point is 01:36:46 much sooner. I mean, it was, I, at the end of last year, so the end of 2025, I said that I thought that we would pass, it bought traffic. And that's, you know, across the board. So that's like Google's crawler, but also, you know, the new agents, which are coming out. I thought would pass human traffic by the end of 2027. About three months ago, I revised that based on the traffic that we were seeing.
Starting point is 01:37:16 to say they would actually be in the first half of 2027. And so the fact that it actually happened in the first half of 2026 is just been extraordinary. And it just shows how quickly this is growing. And the real key here is that I think that if you know, you or I as humans were researching to go buy an additional camera or something, we might visit five websites and do, you know, a little bit of research and some price comparison. You know, you just watch as you use these agents, they have boundless attention. attention to be able to just go to maybe 5,000 websites to find exactly what you're looking for the best price, the best delivery, the best service, and everything that's there.
Starting point is 01:37:57 And so that's just driving an enormous amount of consumption of the Internet. At the same time, the other thing is happening is that for a long time, since about 2015, the web is kind of plateaued. There were not, there were more websites that were being shut down than were being created, during that time. In the last 18 months, though, we're back to the web growing at a rate which is exponential. And it looks sort of similar to what was happening back in the early 2000s in terms of growth of the web. And so I think you're seeing both more sort of consumption of what's online, but you're also seeing more things online as it goes forward. And so in both of those directions,
Starting point is 01:38:42 you know, that's going to continue to just drive, you know, more and more use of the, of the internet. And I wouldn't be surprised if, you know, going forward, say, five years, that bot traffic will be a thousand times human traffic online. And we've got to make sure that we make the internet work for that new future. Yeah. Like every year, we're just going to add another 9 to the 99.99.999% of internet traffic is bots. Do you know what the baseline was? Like pre-AI, were we at like 1% bot traffic? I mean, I've set up websites. It was more than that.
Starting point is 01:39:19 It was about 20% for a long time. Yeah, and it's, you know, Google was the largest. And then obviously there's a lot of malicious things that run around online. But that was around what it was for, and it was pretty stable over, you know, the history of Cloudflare, at least, so where we could measure it. So since 2010, you know, you know, that was around what it was. know, it was always kind of around that 20% range. And then it's grown, you know, it's, in the last few years, it started growing steadily, and then it really accelerated in the first half of 2026.
Starting point is 01:39:53 I want to talk about the inference stack, I guess. Like, we're seeing two things play out, sort of a bifurcation, like a WWDC, Apple's launching on-device inference that's, it's not going to be frontier, but it's going to be usable for sure. on your phone, on a computer. They can obviously go to their private cloud as well. And then you have like the new NVL-72 models. There's stuff in between on a cerebrous chip, fast but expensive. Then there's everything from, oh, it runs on commodity hardware, but it's still pretty big.
Starting point is 01:40:27 You need a real desktop for it. And I'm wondering about how you see Cloudflare fitting into that. It would be a logical extension to Cloudflare workers to have inference on the edge, inference in different places? Like, where do you see yourself offering inference, if at all? Yeah. Well, we, we, it's actually kind of funny. Back in 2022, we issued a press release that there was a graphics chips company that we
Starting point is 01:40:59 were going to partner with in order to put GPUs at the edge, edge of our network. Yeah. And that graphics chip company turned out to be Nvidia. And, and, and, um, and, um, and, um, and, and, um, and, and, um, and, and, and, and, and, and, um, and, and, And what was amazing was at the time, it was just crickets. Like, nobody cared. Sure. And but we had, we had, and so we sort of did a little of it, but we hadn't really rolled it out broadly.
Starting point is 01:41:21 And what was funny was, and then you fast forward two years later, and all of a sudden, everyone cared. And so we basically just reissued the exact same press release. And now, you know, that's become, that's become a pretty, pretty important part of our business. And so today you can run inference at the edge of Cloudflare. and because of the fact that we're in over 350 cities worldwide, you know, we're within milliseconds of the vast majority of the world's population, we become a very natural place for inference to happen. My working assumption has always been that about 50% of the inference that happens
Starting point is 01:41:55 will be on device, whether that's your phone or your laptop or whatever, but that there needs to be some standard protocol where your phone or your laptop or whatever that local thing is can hand those either long-run, tasks or larger tasks off next to the network. And so that would be to us. And then if for some reason you need something that's more than that, you could handle it back to some centralized data center with, you know, with more capacity than we may have.
Starting point is 01:42:22 And I think that that's what we're increasingly seeing. I think my assumption was a little bit probably off. I actually think less is going to happen on device today. Because I think more and more of the tasks are going to be these long running task where it's not going to be just, you know, what's, you know, what's the, you know, what's the, you know, what's the temperature in New York today? Yeah. Instead, it's going to be something like, help me plan a vacation, go, you know, take into account
Starting point is 01:42:50 all of these different things, shop for, you know, different hotels and different places, plan all the, plan all the, the, the travel between between the different locations. Here are the criteria I have. And that might be something that takes, you know, maybe, you know, it's certainly not going to be seconds. It might be, you know, minutes or hours or days in some cases to run in that day. I feel like you're going to have long-running agents just for Park City snow forecasting and reporting tracking like individual. I already do.
Starting point is 01:43:19 Individual runs, you know, maybe a network of, maybe a network of drones that are identifying what's tracked out. Satellite photos. Planet Labs. Optimizing your routes on the mountain. That's exactly. That's exactly right. Hopefully it snows this year unlike last year. Yeah.
Starting point is 01:43:35 So what are the decisions when you're doing inference on the edge? Because it's sort of a hard pitch to say, I'm going to shave off 300 milliseconds, 600 milliseconds when you're talking about a 20-minute workflow or even a 10-second workflow, you're getting me a 3% boost. Is that going to make the difference? But are you optimistic that there will be sort of like an in-between state where there will be inference that happens and it needs to happen within the request loop under a second and then the latency matters? Yeah. Well, I think there are sort of three different buckets why people
Starting point is 01:44:17 are choosing to run inference tasks on Cloudflare. I think the first bucket is exactly what you said. It's just, it's latency. And so especially for those things that have human and computer interaction where, where, you know, any delay feels like it's, it hurts you that people are trying to make sure that they can get the best performance possible. Yeah, for voice models. I mean, it feels like that has to, yeah, voice models have got to be local. Yeah, I love that. Yeah, and so that's, and so, you know, again, there's a case for that.
Starting point is 01:44:45 I think the second case is that a lot of times for either privacy or regulatory reasons, people want to keep things as close to where they physically are as possible. And so, you know, I think that a lot of, especially in Europe and otherwise, of places think that, you know, they made a mistake with the Internet kind of 1.0 and 2.1. of having everything go back to Ashburn, Virginia, everything go back to the United States. And so I think that there's a real kind of sovereign desire to keep things local, and that's important. And I think the third thing is we actually can be oftentimes much more cost effective because of the fact that, you know, we are this, we are a network and because of how we're
Starting point is 01:45:24 interconnected with networks around the world, bandwidth for us is effectively free. And so it's very easy for us to get things onto our network. And because of where we deploy, systems, we often are in places where we don't have to pay for the space or the power, which allows us to then pass those savings on to customers. So it can be significantly more cost effective to use inference with us than it can be in some other places. That's somewhat counterintuitive, but it's sort of the nature of what we've built and kind of a secret to what's allowed Cloudflare to deliver as much as we have over time.
Starting point is 01:45:58 There's a ton of debate over data centers, they get built, how big they should be, what we need, the pushback, regulation, et cetera. How are you, is any of this affecting your business? Are you thinking about how you position your footprint in the real world? How are you processing the evolving discussion around data center construction? Yeah. So first of all, I mean, we're going to need more data centers. I think a lot of a lot of the discussion is somewhat silliness.
Starting point is 01:46:32 I mean, the water consumption, I mean, these are close-loop systems. I mean, a golf course uses more water than probably all the data centers in the United States over the course of a year. So I think that, I think, you know, there's a lot of kind of silly concerns that are there. But there are real concerns as well. We've got to make sure that there are efficient ways to get power to these things, that it's not taking power from other systems. that the grid can support that. And so I think those are all good considerations. For Cloudflare ourselves, we're a little bit different.
Starting point is 01:47:07 Where in the case of, you know, if you're an AWS or a Google or, you know, a SpaceX, you're building one big facility or a handful of very big facilities and putting a ton of machines in that one facility, Clublar is different. We have a ton of machines, but we spread them massively all around the world. And oftentimes, we want to go and. to the places where networks come together. And so those can be some of the oldest data centers in the world. And in any of those facilities, we may not have,
Starting point is 01:47:38 we may have only hundreds of machines, but collectively around the world, we've got what is effectively much larger than any individual data center, which is out there. So I think we're less impacted from the new builds of data centers. I think we're much more impacted by how do we find our way into the existing data centers. And then how do we make sure that the equipment that we're deploying
Starting point is 01:48:01 is as power efficient as possible because we're often given sort of, here's the envelope that you have to fit your equipment in. And we're often guests of, you know, whoever the local ISP is or whoever, you know, partner is that we're working with in the, you know, the thousands of buildings that we're in all around the world. What's new with Italy?
Starting point is 01:48:22 Oh, yeah. Yeah, Italy and Spain. You know, like, it's, it's, it's, it's, it's, you know, things, so you're fighting for Italy, you're fighting with France, your summer plans, your summer plans are, our, uh, limited duty. Our limited, I, yeah, no, no, be, no, beza for me or, or, or, you know, it's, you know, it's, it's, you know, I think it's interesting, um, it's been actually kind of puzzling, um, for us. So, all of this stems back. So, so, so for those are, you don't know, in, in both Italy and
Starting point is 01:48:52 in Spain, there's been pretty aggressive tactics to come after either me personally or Cloudflare. And it's all been driven largely by the football leagues, the soccer league in those places. And what they're concerned about is piracy. The thing that's been ironic about it is, like, we don't like piracy on our network either. We don't make any money off of it. It takes bandwidth. It steals resources. And so we have a whole team that's working all the time to shut the pirates' standards.
Starting point is 01:49:22 down. And yet, you know, the pirates are clever. They find ways to use our system. And because, you know, huge percentage of the internet sits behind Cloudflare, you know, there's going to be stuff from time to time that we don't, we don't capture, it takes us some time to catch. With leagues everywhere else in the world, so with the NBA and NFL and MLB and the Premier League in the UK and others, we work really closely with them to, if they identify a pirate stream for us to, you know, pull that down. Because, again, it costs us money. We don't like it. But for whatever reason, La Liga in Spain and the league in Italy have decided that instead of partnering with us to take this down, they would sue us instead. And so again, yes, it does cramp some of my summer plans.
Starting point is 01:50:10 I want to talk about IPO's life as a public company. There's a few entrepreneurs that are trying to go public this year. You had a very successful IPO. The stock is up more than 100,000 basis points since you went public. Fantastic run. But advice for... We're putting everything in basis points now because it sounds even better. I mean, the stock's up 1,000 percent.
Starting point is 01:50:35 It's fantastic. But 100,000 basis points sounds even better. 100,000 base points a lot. 110,000 basis points. Who's counting? But anyway, what was your process like? We were talking about the level of float lockups. Like, what were the hard decisions?
Starting point is 01:50:53 Were there things that we're talking about now with these big IPOs that weren't even on the top 10 of your to-do list? What is important to a successful IPO and then running a public company? Yeah, I think, you know, there are a handful of things that are interesting lessons from it. So, first of all, like, I love being a public company. It's, you know, I think that it's interesting. you know, in jurisdictions where you don't have no fault divorce, spousal homicides are much higher, which is, I think, kind of an analogy to the difference between private market investors
Starting point is 01:51:37 and public market investment. It's really hard to fire your VC. It's hard for your VC's to fire you. And so as a result, like, actually, it's kind of dysfunctional. Whereas public market, like, I love our investors. Because if I do something stupid, they call me up and they say, that was stupid. I sold your stock. And then we have a conversation.
Starting point is 01:51:54 And sometimes they say, oh, actually, that makes sense now. And I bought it back, right? But I think you can have actually a much more honest, much more real conversation. And that's felt actually just a lot healthier than what you see in the time. Yeah, it's so true. I mean, there's everybody that's angel invested in any number of meaningful companies is going to have portfolio. companies where you've fully given up on the company and you just try to be try to be nice and yeah help if you can but at some point you're just totally disassociated with the investment and you're
Starting point is 01:52:28 just like uh and and that's that's that's that's a reality but um yeah so it's it's very healthy to be like yep i'm disassociated like moving on moving on my energy and in both and in both directions right i mean it's just a better it's a better relationship and and so i like i loved the process of going in public. I think the thing that we did, like it was an opportunity for us to really kind of retell our story. Like, you don't get to reinvent yourself very often, but the process of writing the S-1 was incredibly just an opportunity to sit down and really do it. And we, you know, really dug in and told the story in a way that to this day, we still refer to parts of that, that document to sort of explain what is Cloudflare and how did we work. I think that the most
Starting point is 01:53:14 clever thing that we did. And this was advice that I got from from Ryan Smith, from Qualtrix, was he said, you know, he's like, what are you doing about friends and family? And I'm like, we're not going to do it. Because you can take 5% of a IPO and allocate it to friends and family. And I didn't want to get my aunt like over, if the stock went down or something, I didn't have to explain that over Thanksgiving, Thanksgiving dinner. And he said, no, no, no, you're thinking about it wrong. Think about the people who if they, you know, if they owed you a favor, that they could make a meaningful difference in the future of Cloudflare, and then offer them to the ability to invest in the IPO.
Starting point is 01:53:55 Yeah. And I was like, is that, like, is that legal? He's like, check with your lawyers, check with the bankers, but the answer is yes. And I was like, some people are going to have, like, conflicts. He said, it doesn't matter. Like, even just the fact you offered it, even if they can't do it will, will mean that, you know, that they'll always remember that. super fondly. And it was incredibly good advice. And we made this crazy list of all of these, you know, people who, you know, who were like, you know, at some point that might be an
Starting point is 01:54:23 important relationship for us. And like 75% of them said yes. And, and they all made, you know, a ton of money as a result of it. And it was, it was, it was one of those kind of, now your aunt doesn't talk you anymore. Well, yeah, my aunt doesn't talk. I said I missed out a 100,000 base point We made this point move. How could you? I am always comforted that we actually, so we priced it, $15 a share and it went up to, and that's actually the other thing that's interesting. Everyone, like Bill Gurley and I have fights about this from time to time about IPOs.
Starting point is 01:54:59 Like, you have a lot of control over how much the pop is going to be. And we sat with bankers. And we were like, listen, we wanted to go up about 20%. And they were like, okay, if you wanted to go up to 20%, you price it right here. So we priced it right at that point and it closed the first day at 18, which is exactly up 20%. Okay, but just to steal man a little bit, is that a function of your business, not to like be rude or anything, but there are some businesses that are just like mean stocks out of the gate and like they're in some weird thing and there's some froth and like they have less control or is it always controllable? Well, and part of that was like, did you think the fair value of your business was 18 or 20% higher than where you priced it? And so you wanted, like, you wanted the market to sort of reprice and you didn't care about not.
Starting point is 01:55:47 Yeah. And if we had priced it at like 13, it would have gone up more. Yeah. But the problem, again, like, you want to, you want to play for the long term here. And so, again, my fight with Bill is, you know, he says, you know, that you should, you should do, you know, some sort of system where you're, where you actually, you know, price it at whatever the top price is. The problem with that is, if you look at all the company. that have done that. So the Air PNBs and others, that basically, you know, that's great for your private market investors. That's great for the VCs. That's great for any of the founders that are
Starting point is 01:56:23 taking money off the table. But you've got to keep running the company. Like the IPO isn't the end. It might be the end for the VCs, but it's not the end for the operators of the company. And you want to be able to kind of build that relationship and build that over time. And so I think, you know, we worked incredibly hard to be very sort of choosy on who are. kind of who we gave allocations to. And we went through every single name on the allocation list. And I think as a result of doing that, you know, if you look at who our top 10 shareholders are, it's been incredibly stable over time. And there are folks who give us, again, great advice and have been really just really great to work with. So I'm sure that there are times you don't
Starting point is 01:57:08 have it, but I was surprised at how the banks. have a really good sense of, if you price it here, here's what's going to happen. And in our case, it was, it was, you know, to the penny. Last question. How are you thinking about long-term planning as a CEO when we're on these exponentials, you know, the example of like agent versus human web traffic? Like, you have, you had like more data than almost anyone on the planet and your prediction was still off, your original prediction was still off by, you know, 18 months.
Starting point is 01:57:41 24 months, something in that range. So how are you thinking about overall business planning when, you know, model capability is increasing and you're just seeing sort of exponentials everywhere? Yeah. I mean, I think a couple of different things. So one, I think we're trying to make bets on people who can really function in really dynamic environments. And that for us has been somewhat different than I think a lot of.
Starting point is 01:58:11 of other people. A lot of other people have cut back, for example, on kind of early career hiring. We, you know, Clough there's about about 5,000 employees, a little bit less than that now. But we hired 1,111 interns this summer. So straight out of college. And they're weak. Like, they're just, they're just killing it because they are so native to these tools. And again, I think we've always thought of our job is training the interns. But this year, like the interns are helping train a lot of in how to do these things, you know, really well. So I think staying super dynamic.
Starting point is 01:58:47 And then, you know, from our perspective, just making sure that we've got optionality going forward. So, you know, it's, it's, it has gotten tougher to get equipment today. Memory prices are through the roof. You know, things are harder. But we've, we just have a team that's always constantly trying to figure out how, how to refine that. And then generally, I think we're, we're trying to be, you know, big adopters of AI, not just in developer land, but also across the entire. the entire business. So we built something called CloudflareOS, which allows, you know,
Starting point is 01:59:15 anyone on our finance team, legal team, you know, accounting team finance, anyone that's out there at the company to be able to have access to tools and really figure out how their job gets done. The clever thing that we did to seat it was we actually set up this email address. And initially we told the team that it was this magic AI model. And if they just wrote to the email address and ask it, you know, I have this part of my job that I need to get done. How do I get that done? It would, you know, sometimes it would ask some more questions, but it would actually give you kind of a response back. What we didn't tell people was actually it was a team, team of humans behind the scenes that were initially receiving these emails. And then they were
Starting point is 02:00:00 using AI systems to kind of flush things out. But what they were really doing was recording all of the kind of key jobs to be done within the organization. Because, you mean, you, you, you have to, if you're going to have AI systems that can help facilitate this, you actually have to record what are the steps that people are doing as a part of that. And so as a result of that, we've been able to cede this Cloudflare OS now with the ability to do things like if you're on the sales team and you have to do like an account plan, you know, you can literally just type slash account plan and then describe what it is that you want to do. And it will output that. And that's made, that's made our team so much more productive. And again, I think it's giving us the flexibility to be
Starting point is 02:00:38 able to respond to, you know, whatever comes next. Very cool. Final, final, final question. Are we going to, are we going to see an exponential increase in the number of interns this summer? Yeah. We'll see 10,000 interns. I don't know. I mean, we've got to find a place to put them all. And so it's, I mean, our office in Austin, like, it's a big space and awesome. We've run out of space there because we have so many interns there. It's, I just, I just think that it's, I think a lot of companies are doing this wrong where they're saying, like, we're not going to bet on on the new people coming out of school because, you know, AI is going to replace them. I mean, these kids know how to use AI better than anyone else.
Starting point is 02:01:20 So we're going to bet incredibly heavily on that. And it's, and it's so far it's paying off. I mean, these, like, I think the person who eventually replaces me might, might literally be one of the interns today because they're just so, so, so smart. It's happened before. I mean, I don't know if Satchatine Adele was an intern, but he has that famous video of him as a product manager demoing Excel and yeah. Nothing like a company man.
Starting point is 02:01:43 I remember, I mean, I was on a bunch of of calls with Satya before he was, before he was CEO. And he was, he was just a product manager, you know, at that. So I think just if you can find really great people and be able to move on. He's the goat. That's a goat. You're the goat as well. Yeah, you know, whenever you put up a hundred thousand basis point.
Starting point is 02:02:08 move in your stock over just a couple of years. You're in contention for goat, I said. Thank you so much for coming on the show. Always a fantastic time. Thanks for jumping on. Good to see you. I'll talk to you. I haven't talked to you since the acquisition of my commitment.
Starting point is 02:02:21 Thank you. I appreciate it. We'll talk to you soon. Have a good one. Let me tell you about console.com. Console automates, I build AI agents that automate 70% of ITHR and finance support, giving employees instant resolution for access requests and password resets. We will be joined by Vinod Kostla.
Starting point is 02:02:41 And while we, just a few minutes. While we wait, Mad's summer vacation is looking good. Let's see what's on the schedule. What is on the schedule? 6 a.m. He's waking up on the wrong side of the bed. Okay. 7 a.m.
Starting point is 02:02:53 He's split between judging a book by its cover and beating a dead horse. Okay. 8 a.m. This is where it gets spicy. He's going to poke the bear. He's going to poke the bear. And shortly after that, he's skating on thin ice right into walking on eggshells. Wow.
Starting point is 02:03:06 And at 10 a.m. he decides, all right, it's time to address the elephant in the room. Okay. At 11, gets a bit dark. He's going to cry over spilled milk. Yeah. But at noon, he's letting the cat out of the bag. That's exciting.
Starting point is 02:03:18 And that's where it really ramps up. He's starting at one to bark up the wrong tree and again, but at the same time holding his horses. He's double buck. But then at 2 p.m. he's going to add fuel to the fire. That's fantastic. And I can't really think of a more perfect summer day, John. You know, you know there's, you can share your calendar with someone else and you can share
Starting point is 02:03:37 privately. So you can just see that I'm booked, but you don't actually know if I'm having a meeting with someone. Maybe I'm interviewing Vanoecal. You won't see that. But you could build a plug-in that changes the book to just these things. That would be delightful. Maybe the next Google April Fool's Jim. Super intelligence. I would love that. Yeah. Somebody just can only see that you're letting the cat out of the bag. Yeah. That's, that's pretty exciting. It's kind of mysterious. Okay. Don't interrupt him. It's an important meeting. He's letting the cat out of the bag. But hey, he's just beating a dead horse. Maybe I should go. coffee with him, see if he wants to spin out on that.
Starting point is 02:04:10 There's a website that is turning Joe Wisenthal's tweets into full articles. This is crazy because there's a live show that turns his tweets into like minutes of just back and forth conversation and banter. But somebody made a version of our show that's just web pages. So they scrape every Joe Wisenthal tweet and they turn it into a full SEO optimized Art's all apparently. It is great. And Joe looks great in this photo.
Starting point is 02:04:41 He's looking good. He's looking quizzical. He's having fun. Well, let's bring in our next guest. Vinod Kossla, the founder and managing director of Kosovoventures. Vinod, thank you so much for taking the time. How are you doing? I'm doing great.
Starting point is 02:04:56 Great to be here. Fantastic to have you. I want to kick it off with some of the recent dealmaking that you've been doing. Your outlook on artificial intelligence is obviously front and But what has been the most recent fundraise that you've done? Why did it get you excited? Well, obviously, there's a lot. So on yesterday or today, we are working a lot and doing a lot of new things.
Starting point is 02:05:26 That I'm pretty excited about is a company like Pramana, but more importantly, the broad category of auto-formalization, which isn't talked about much. But humans aren't very good at talking to AI in describing what they precisely want. And that's where auto formalization becomes important. And companies like China become very important. How did you get into auto formalization? And I guess the big better question is, as an investor, you have to consider, is auto formalization on the direct path for the other labs?
Starting point is 02:06:07 How do you think about competition in this area? Investors are going back and forth, and it's been fascinating to see things that appear to be directly in the path of the big labs. They're still growing revenues, two, three, four billion dollars. We're seeing 60 billion dollar acquisitions. Everything seems to be going well up and down the stack. But why is there a particularly big opportunity right now? Well, the labs, they will do more and more over time. but I still see the opposite
Starting point is 02:06:41 that being very broad for venture capital in part nodes. In cleverer of tools are coming up with great ideas. One of the examples looks at the tactboard and says it's not very precise because it's written by humans. You can make it into a machine-checkable language. Mathematicians turn all their problems in this specific language
Starting point is 02:07:09 which is hard for humans to understand. Auto-formalization allows that kind of formalization so computers can operate on it precisely, not probabilistically. And that's a really important thing. If you look at today's world,
Starting point is 02:07:27 air systems have been awesome in the rate of capability development pretty awesome. But they have some pretty big gaping holes. They still hallucinate. I don't think hallucination is going away anytime soon. So the reliability is low. Humans aren't great at specifying what they want,
Starting point is 02:07:46 the specification problem. And then verification of what are you getting the right answers or are they hallucinated? Those are all large, interesting problems, which are open for entrepreneurs. Things can be built in certain domains, where you build a lot of value and a lot of capability that the general models don't do. How are you thinking about applications of this technology in particular?
Starting point is 02:08:20 It's been so hard to predict the original GPT. No one was really expecting a knowledge retrieval service. It just sort of went viral when ChatGPT launched, then coding agents. Some people had predicted those, but it was sort of an unexpected emergent capability. Do you expect that auto formalization as the next critical frontier of AI just makes all the existing applications better? Or is it actually going to unlock new applications? I think it will allow humans to use AI where it wasn't previously possible. If you want to know what your bank account is, you can't have a hallucination.
Starting point is 02:09:04 If you have a medical problem, you can't have hallucination. So, auto-formalization will significantly enhance existing models in domains like tax law. You can have lots of tax startups, but they can't formalize. You take tax law, it's a very specific thing. And that scenario, Pramana is initially to say, can you formalize the tax code so computers can work on it precisely and not be subject to probabilistic answers or likely answers. So it's very, very important in certain domains to have precision, reliability, verification. and that's where auto-formalization can significantly enhance the applications and still leverage all the power of LLAPs.
Starting point is 02:10:04 Well, we're excited to talk to the founder of Pramana in just a minute. We've been having a few technical layers, so we will end this here, and hopefully we can have you back on the show soon to go deeper. Thank you so much for taking the time to chat with us today, Van Nuad. It's been a pleasure. Thanks for jumping out. It's an honor. Have a great rest of your day.
Starting point is 02:10:23 Great to be here. Cheers. Goodbye. Let me tell you about public.com investing for those who take it seriously. Stocks, options, bonds, crypto, treasuries, and more with great customer service. Unfortunate technical difficulties, I couldn't really hear anything personally. But fortunately, the founder that he was discussing is coming on right now. So we're going to hear it again and again.
Starting point is 02:10:51 Sorry about that. Nikesha Rora is on the timeline quote tweeting. I like that he's, you don't think of him as like a big poster, obviously 73,000 followers. He's successful, but he said, congratulating Prime Minister Narendra Modi on becoming India's longest serving elected Prime Minister, 4,399 days of leadership earned through the trust of 1.4 billion people across
Starting point is 02:11:17 three Democratic mandates from lifting 250 million people out of poverty to making India the world's fastest growing major economy. PM Modi's tenure has been nothing short of transformational. Look forward to a continued U.S. India partnership. Love that. Yo Gesh says, Bro, went from stopping global ransomware attacks at Palo Alto networks to doing math calculations on PM Modi's calendar milestones.
Starting point is 02:11:41 Like, it's his final exam. I like it. Just in quotes, too. It's great. And Nick Cash appreciates it. There's been debate over beverage media. Have you seen this? This is a very, I saw this eight likes, but I think this is an interesting post worth discussing.
Starting point is 02:11:55 So Vasa, I don't know exactly this account before, but beverage media doesn't have the good nuts to call out celebrity brands objectively because the economy is fanboying of fanboying in CPG. Celebrity founders sell tickets to events, but they don't always move the industry forward. I think he's probably subtweeting the maybe Tom Brady launch of the of the nuts, which is a reference to the, coconut water brand that Tom Brady launched. But this does happen all the time. There's a lot of celebrity brands. We've had some celebrities on the show to talk about their brands.
Starting point is 02:12:29 It's fun. Sometimes it works. Sometimes it doesn't. That's the fun part about interviewing a celebrity about their brand. You kind of get to clock it and be like, yeah. Like, you know,
Starting point is 02:12:38 this person's really on to something. I think this will work. I think why they named the brand that is they fully ran out of other names. Oh, really? Literally, the last possible name that they could choose. We're not getting an invitation.
Starting point is 02:12:51 Tom Brady will not be coming to our event and selling tickets. But it's interesting because, yeah, BevNet reports on CPG brands. They're one of the insider media, sort of the tech crunch of CPG, at least in beverages. They also have Nosh for food. And there's a number of other CPG media and critics. But if you got to have one of those celebrity founders at your event to sell tickets, you get into this weird, you get sort of audience captured, I don't know, a celebrity captured, you just get raptured in the aura.
Starting point is 02:13:21 of the celebrities and you have to stay out till 2 a.m. partying with them. It's craziness out there. But beverage media, I think it's just interesting in the backdrop of more and more celebrity brands. Although it does feel like we're at peak celebrity brand at this point. And I feel like the more modern celebrity strategy is just invest in companies that have a number of good VCs on the cap table. Be happy with that. You can still... Disagree. Or a farm. Yeah, okay, disagree. Explain. I think celebrity brands have always been a thing.
Starting point is 02:13:56 They're just way more in your face because now celebrities have their own channels that they can communicate. I'd say they're less in my face. I say we're on the decline. We've reached top celebrity brand. No. I'm quoting John Feather. No, I think it's just getting, it's getting easier and easier to start a business. I think you'll see more celebrity brands.
Starting point is 02:14:13 I don't necessarily think you'll see more breakout brands. So your claim is, is quantity is increasing. I think it's probably getting harder. Quality is decreasing. Quality. More distribution, but. Yeah, yeah, greater, greater, I mean, there's going to be some breakout celebrity brands. Yep.
Starting point is 02:14:27 There's going to be big exits. Yep. There's going to be as many failures as ever, right? I mean, my favorite example was like Travis Scott a few years ago launched a RTD, like canned cocktail thing. Shut down, I think, within like a year. Like, maybe maybe more. And so I think you're just going to see more and more and more. Would you put the Johnny Knoxville NeoCloud in the bucket of celebrity brands?
Starting point is 02:15:00 That is something I would like to see. Less. CKY, 2K. Less beverage, more neoclouds. I want to see Johnny Knoxville levered up. Yeah. Right? I want to see him.
Starting point is 02:15:12 Back in GPUs himself. Yeah. I want him like operationally involved too. Not just like our endorsement. Not just a pretty face. pretty face. So anyways, I think more on the horizon. And it's not necessarily, you know, a lot of, I don't know. I feel like some people don't, don't like this, but I think it's fine. It's fine. It's fine. You heard it here first. Jordie Hayes. It's fine.
Starting point is 02:15:35 You know what else is fine? Get used to. Get used to. The New York Stock Exchange. More than fine. Want to change the world. Raise capital at the New York Stock Exchange. Our next guest might be there soon with Pramana Labs. We have Ron John. Who's the co-founder in the waiting room. Let's bring him into the TVP and Ultradom. Welcome to the show. How are you doing? Thank you so much for taking the time. Doing great, John Chetty. Since it is your first time on the show, please introduce the company. We heard a little bit about it from Vnode, but I want to hear it from you. Yeah, Bravo, by the way of getting, being able to get Venoed to just like personally pitch your company for 15 minutes on internet television.
Starting point is 02:16:11 It's a good, it's a good sales hack. It's a good pitch. Thank you. Thank you so much. At Pramana, We try to make AI more provably accurate. The current frontier of AI focuses on recall, which is more along the lines of how do you make more answers come out. But we are trying to focus on very specific mission critical domains like tax, legal, healthcare and governance where a wrong answer could be catastrophic. You wouldn't want AI diagnosing you wrong and ending up in a catastrophic situation.
Starting point is 02:16:47 So that's where we focus on. And the technology underneath it is formal verification. I would like you guys to dive a little bit deeper and I can get more technical as it. Yeah. I'm just wondering about the actual like roll out of this. Like people are using AI tools for healthcare now. They've been using WebMD. People have been misdiagnosed with cancer for by random internet posts for like decades.
Starting point is 02:17:13 You go to WebMD. You're like, I have a headache. And it's like you got brain cancer. And then you freak out, go to the doctor. And they're like, what are you talking about? take an Advil. But so like who exactly is, is not adopting AI right now because of the hallucination problem?
Starting point is 02:17:32 One, two major examples currently are like big four firms which are tackling tax and legal cases. You would have heard about the Australian government suing one of the big fours stating that there is a hallucination which ended up happening. And AI can actually make a problem. loss on the flight. If it wants to suit a particular situation, it can make up loss on the flight, which can lead to catastrophic situations. And another thing which we have noticed is also that insurance providers, major insurance providers of US have also moved away from
Starting point is 02:18:03 ensuring AI outputs. So there is a very specific class they have introduced to say that we will not ensure if AI is behind whatever you have said. So those are some things which have come out specific to domains like tax legal and health care. For healthcare, we can even see the models themselves typically stating that you need to go to a doctor to verify. We will be absolved of the responsibility. Yeah. How much of this-
Starting point is 02:18:33 Yeah, imagine your CPA being like, great, I just, I just finish your return. It's 99% chance is accurate. I mean, there's 99% chance. The steel man here is like, that is how I feel about my life. And I love the people I work with, but like humans do hallucinate. And so if you give me something that doesn't even need to be superhuman, something that's going to just sit alongside that person, I'm pretty happy to buy.
Starting point is 02:18:58 But I understand that I would buy more if I could be more sure. And so I understand that. What I'm confused about is like, how are you thinking about building new foundation model, new LLM, new AI technology that bakes formalization into the actual workflow? versus like, you know, we were talking to Dr. Carb from Palantir last week about, you know, the idea of like, you've built this ontology, you have your ground truth, you have your system of record, and then you can have the LLMs hallucinate all over the place because at a certain point they're going to run into the ontology, and that's going to be the formal, the formalization process.
Starting point is 02:19:38 Like, is there something, is it, is an extension of that two systems running side by side checking each other, or is it more of an entirely new system? So it would be a couple of systems interlocking with each other. We actually have four layers in the stack. I can go through an example of how it happens. If you end up asking whether a particular transaction is taxable in Illinois, you have the first thing which we do is actually a fair bit offline. For tax specifically, we are formalizing the U.S. tax code.
Starting point is 02:20:14 So we are taking a very formal domain but expressed in English today and we are converting that into lean, which is a two-wing language. So when we do that, we get it ratified by experts. So our work is deeply involved in formalizing specified domains and ensuring that we get it ratified by the experts themselves too. In that place, we do use a lot of LLMs because the current knowledge base is already not formalized. It is present in English. And once we have the whole knowledge base, whenever a question pops up, we convert it into a series of constraints. You would have noticed Vinod also talking about how humans are not great at specifications. So we ensure that we ask the right set of questions so that ultimately we can give you a reliable answer.
Starting point is 02:21:01 Post that, we have a solver and prower working in tandem to ultimately give you an answer along with a proof of correctness. So the key difference between an ontology-based approach, and a lean-based approach is that a lean-based approach is intrinsically verifiable. Your answer comes with a proof of correctness. The proof is something which a mathematician trusts. That's supposed to give you more comfort-ins in a way. And like you suggested, you're right in saying that even like best humans might make mistakes. But if you actually have a mathematical proof encoded in lean, you can choose to trust it.
Starting point is 02:21:38 And that's the frontier which we are aiming for. And it involves like fair bit of work between formal verification experts who are a deep part of who we are at Ramallah labs. Interesting. Working along with CPAs, frontier CPAs, frontier liars and frontier doctors. Yeah. How are models getting better at interacting with lean? I've seen a lot of progress in frontier math and the different really hard problems are getting solved. they don't use lean and that's sort of a flex.
Starting point is 02:22:11 Sometimes they do use lean and they perform even better than. But is that getting just table stakes now? Because I think your average white color worker doesn't know how to interact with lean. Absolutely. So the models are getting better at proving with lean. But we are building more foundational models along the lines. So formalization in the first place. If you say something in English, how do you convert that into a construct in lean?
Starting point is 02:22:38 That's where our focus is on. If you think about it, Lean is a system which has been around for the last 12 years. It has taken humanity around nine years to formalize the significant portion of math. We are taking that same technology and we are trying to blitz through tax, legal and health care. We are identifying what is the core knowledge base and then we are converting it into lean, where you can reason on top of it, provably. That's very cool. What were you doing before this?
Starting point is 02:23:06 I was a machine learning engineer at Google, primarily focusing on Google Maps. Interestingly, I draw parallels over there because I was focusing on getting addresses and phone numbers accurately in Google Maps. If you think about it, Google Maps is like a very, very messy real world domain. And we have been able to make it trustable. A lot of people do trust Google Maps to a very large extent. I intend to bring the same level of rigor to multiple other domains along the way. Very cool. Well, congratulations. Thank you so much for taking the time to come on the show.
Starting point is 02:23:40 Yeah, great to meet you. We'll talk to you soon. Have a good one. Thank you so much. Cheers. Let me tell you about Codex. Codex is a powerful workspace for getting work done with AI agents, whether you're writing code, analyzing data, creating content, or automating business workflows.
Starting point is 02:23:55 Codex helps you move projects forward from start to finish. That's right. So there's a bitter feud going on. There was a good comment over on the X chat. Yes. Steve, he said, we're on the topic of celebrity brands. He said, flip it on its head, Jordy. Brands by average Joe's, like a painter or the owner of a lawn care company instead of
Starting point is 02:24:18 celebrities. I think there could actually be something here. I think he's joking. But imagine as a brand, you're trying to differentiate. You hire an actor that's just playing the role of an average Joe. Hey, this is average Joe electrolytes, right? I'm not a, I'm not a professional. athlete, I'm just a normal guy.
Starting point is 02:24:38 Yeah. I'm just painting houses. Yeah. I'm just painting houses. I get a little dehydrated. I take my average Joe electrical. It's relatable. I like it.
Starting point is 02:24:47 I like it. The average Joe brand meta. Steve is calling it. I enjoy it as an idea. I enjoy it as a joke. I do think that there is a version of this, which is if you walk through an marijuana or Whole Foods and you pick up
Starting point is 02:25:00 random CPG products and you look on the back, there's often what's called like the love language or whatever. So it's like a couple paragraphs of text. A good example is, is it dots pretzels or there's some sort of like pretzel twist that's very popular right now. It's a little spicy. It has the name of the founder. And it tells the story of like an average Joe.
Starting point is 02:25:23 The Buzzball, for example. That is an average Joe brand. It was not a celebrity brand. Disagree. There's nothing average about that founder. One of the most elite entrepreneurs. After she started the company. I'm going to make the case that she was always elite.
Starting point is 02:25:38 Always got it forward with it. The buzz ball woke it up. Maybe, maybe. But there are a lot of brands that their whole origin story is like, I was just a normal person. I had a problem for myself. I was going for, you know, olive oil and I smashed the bottle. So I made a squeezy bottle. Like there's all these stories that aren't celebrity brands, at least at the start.
Starting point is 02:26:02 And they have, you know, rags to riches stories that are totally. sort of quietly on the back of the packaging and then slowly over time eventually Unilever buys the company and takes that off. Yeah, I just like thinking it as like from the marketing lens, a brand that is like doesn't have this like heartwarming story. Yeah. It's just like, yeah, we just hired a guy to be like yeah. Just be the guy.
Starting point is 02:26:25 Just be the average Joe. Just be an elite snowboarder like Nima starts salt and stone, you know? He wasn't a celebrity before, although he was a fantastic snowboarder. Before we bring in. our next guest, Marky, let's pull up this video. Somebody put up fake tech ads. What's going on here? I don't, I love ads, but I hate fraud.
Starting point is 02:26:48 So I don't know how to feel about this. This is going to be peculiar. I don't think there's anything wrong here. With fake tech ads? That's real ad space. That could have been sold, Jordy. You're destroying shareholder value by running fake ads. We would never do that.
Starting point is 02:27:04 We did do that early in the. the days. If you go back through the archive, Dr. Squatch had that feel. Oh, Vince Vaughn. Vince Vaughn running a, uh, we have the video here. Okay. No, no, no. I know exactly where they're going to this. We put the Q and QR 1777. This is hilarious. What if Texas is upside out. I mean, this is, this is actually how, this is how actually how normal people viewed tech. What if the Rizzler was purple? Fireflow.
Starting point is 02:27:44 You pay it. We pay you. You pay us. We pay you. We pay you. Wireflow. Wow. What does this say?
Starting point is 02:27:55 Dennis can tell you. Dennis can tell you. Brain. I like Ziplink is now. They put up a lot of these. Wow. They really. went hard. Who is behind this? This has to be a tech insider or someone making
Starting point is 02:28:07 Ziplink is now Frogel. The cloud-based online safety you know and love now in the palm of your hand. They put up so many of these. This is such a great stunt. Is this a, if this is a launching campaign, a launch campaign for a tech brand marketing firm, it's genius. And whoever's behind this should actually be calling every tech company and saying, what if for your ass to not look like These, we know how to make good ads. What if forks were spoons? Go to cutlery.com. Lots of people have been asking that question recently.
Starting point is 02:28:40 Anyway, very fun. Let me tell you about Cisco. Critical infrastructure for the AI era. Unlock seamless real-time experiences and new value with Cisco. Our next guest is Marky Wagner from Poetic. She's the founder and CEO. Future Hall of Fame. She's a prolific mafia player.
Starting point is 02:29:01 What's your favorite role? in mafia. Ooh, mafia. I think, who doesn't love to be fascist in mafia? You know, you always kind of hope you're getting the fascist card, but most of the time you don't. I thought it was just mafia, townsperson, angel sheriff. Oh, you think of a secret Hitler.
Starting point is 02:29:18 Yes, yes. Yeah, I mean, mafia. Is that mafia? Yeah, you want to be mafia. It's always power. It's less empowering to be the townsperson because you feel like you're just getting killed. You have no superpowers.
Starting point is 02:29:30 But run an angel or share. sheriff, that can be fun, but then if you get killed off early, it's the end. I'm just thinking of it because the latest episode of Mafia episode two from Founders Fund dropped, and you're backed by Founders Fund. But since this is your first time on the show, why don't you introduce yourself? Tell us how you wound up in a position to raise money from Founders Fund. Cool. Yeah.
Starting point is 02:29:51 So I'm the CEO of and, wait, I'm okay. Yeah, so I'm the CEO and founder of Poetic. Yeah. And Poetics and AI system that will learn and execute super complicated processes in some of the biggest companies in the world at over 99% accuracy, which is quite hard. So what is the process for obtaining and documenting the workflow? This feels like you could do something very database driven. You could build an ontology. You could just wait and maybe the models get better and stop hallucinating. There's been debates over the various approaches. Like what did
Starting point is 02:30:28 you pick and why? Wait, before we get into that like, talk. more about the kinds of workflows where like you know we we caught up a few weeks ago and you were saying like some of the customers that you're talking to even if even if somebody came through and they were like our AI system is 98.5 percent accurate that that would actually create you know hundreds or thousands of hours of like issues at an organization and it would actually like rolling that kind of system out would have sort of like negative
Starting point is 02:31:02 enterprise value. That's just a pitch problem. If you're pitching a software like that, you just got to tell someone, our system has 9,000 basis points of accuracy. This is the goal. Put it in basis points. Anyways, talk more about the problem before we talk about the solution. Yeah, so I think the problem is, you know, one of the things you've seen is, you know, obviously AI is incredible at writing code and has really crushed that. But, you know, a lot of the main processes that are at the heart of these giant businesses have remained pretty untouched by AI. And the reason why is that the rules that govern them, the 10,000 secret rules, they live in people's heads, right? And these rules need to be followed every single time. We work on things like
Starting point is 02:31:46 anti-money laundering and underwriting and fraud investigations where every single step matters. And to actually get from where we are now to those running on machines, you need two things. one is a system that can learn the process, not the 100 pages of written down stuff, but the 10,000 secret rules that live in people's heads that they've never written down before. So that's part one.
Starting point is 02:32:09 And then you have to be able to run them with many nines of accuracy. I was talking with one CEO, he's like, you know, 80% on an eval is great, but in underwriting, it's unusable. And I think that's the you for a lot of these processes that are at the heart of these really big and old businesses.
Starting point is 02:32:25 So you've got to do two things. You got a system. that can learn all the rules and then run them with nines. And if you have that, you can get from where we are now to this version of the future that I think everybody's really excited about. But you need to build that bridge. Not everyone's excited about it. AI has a very low approval rate.
Starting point is 02:32:41 But tech leaders are certainly excited about it. So why have you started with such big companies? Like I feel like you've been at the heart of the startup. ecosystem for so long. If you came on here and said, oh, we have so many, you know, my friends companies on board, these are the named customers, SoFi Chime, AIG. Like, these are large institutions at this point. Why start at the top? Feels harder. Yeah, I think our view was when you're, when you're building something like this, if you build something that's less powerful, it's hard to sometimes make it more powerful. Like a lot of these drag and drop tools,
Starting point is 02:33:25 they were simpler, they were easier, they could do simpler things faster, but they just couldn't handle super complex things. And so you kind of get knee-capped in terms of what you can represent and build. And the view is, hey, I was going to be doing a lot of this writing of the software.
Starting point is 02:33:42 You'd be in a better place optimizing for the power of the thing. Can it express and run these five-hour processes that require those nines? And then everything else becomes really easy, actually. And I don't think that people are going to be having a platform for the easy stuff and the hard stuff. I think they're just going to be running all of their processes in one spot. You mentioned like tens of thousands of
Starting point is 02:34:05 hours of information stuck in people's heads. Like what is data collection? What does data collection look like? Conversations. Like it feels like yeah, like is it the McKinsey model or is it the, you know, self-serve software model? Like where do you want to sit? Yeah. I mean, what's interesting is it's evolved over time, but the place that it has ended up going is looking closer to data labeling. So what happens is a big company will say, here's my biggest process, there's 100 pages of documentation,
Starting point is 02:34:34 and you know that that's only 20% of it. So the question's like, how do you get that other 80? What we'll do is we'll take that operating procedure. We'll generate the AI operating procedure. It's written in step-by-step English. What our system does, it turns that into code into the hood,
Starting point is 02:34:48 and you run it. And when you run it and you put in front of those experts, they have a ton of opinions. They have a lot of feedback to say, you forgot that the threat, threshold is actually a million, not 10,000, right? All these little things, which get merged back into that document. And you're sort of doing that more and more automatically so that it looks almost like training a program or something like that, rather than sort of like long calls or, you know, process mining and like the normal sense.
Starting point is 02:35:14 And so more and more it looks like people giving feedback into the system directly and that updates the rules that are written in. And so you're using AI models to generate that code that is then determining. which gets you the reliability that these companies need, correct? Yep, yep, exactly. So the, you know, the source of truth is that AI operating procedure, it's English, but what are supposed to turn it into code? So when it runs, if the world's the same as yesterday, it's just going to run as code. Great.
Starting point is 02:35:42 Nothing to see here. But if something changes, like the column name changes from month to months or the save button moves, only then will AI go in, repair it, look at what the English goal was, and then update it. And so if you do that, you can get the best of, hey, it's code. It's precise when it runs. But if something changes instead of breaking, it will actually just kick back and recover. And that's important because a lot of this work, code couldn't do alone and agents couldn't do alone. So code is very static, right?
Starting point is 02:36:14 It's like very brittle. So even one small date change or something could break the whole thing. And so that's one side of it. agents on the other hand are pretty improvisational and they think step by step and you know when you're figuring out what to do as you go eventually you're going to make a mistake this is something that's kind of in the middle where it's code of things the same AI is there to test heal recover if things are different and that's how you can kind of get those nines so are you hiring forward deployed engineers like what is the role of engineering in your organization at this point
Starting point is 02:36:44 yeah so we do we hire tons of forward deployed engineers from all the best spots um you know whether it's places like Pallenture or, you know, even like retool or scale and all these other sort of new places that have had their own versions of forward deployed. And yeah, I think it's interesting. It is overtime looked less like extremely just only focusing on engineering, like hard engineering. It requires being able to change how people operate, right?
Starting point is 02:37:10 Yeah. And I can write the best code now, but even if you have the most incredible piece of software, you still have to change how the business organizes around it. And so the people who understand, understand like business and can think about, hey, like, what is the best possible fraud process is going to look like? And, you know, how should we reorganize the business around this new kind of thing?
Starting point is 02:37:31 And they understand AI are the ones that are just like totally crushing it. Yeah, that feels like an entirely new skill set, like much more people driven, but also like forward thinking in technology. I don't know. It's an interesting new system. How has enterprise sentiment around just AI changed during the course of building the company, right? Because like every, you know, it is, I would say it's a roller coaster in some ways. It's like going up up into the right, right? There's generally more excitement about the potential, but at the same time there's these sort of like period troughs of disillusionment. And you guys are coming out of stealth at a time when, again, I think companies are more excited than ever, but at the same time sort of like understand the overall shortcomings. And we had carp on the show. last week and, you know, he was just saying, like, a lot of these deploy coes coming in, they're just
Starting point is 02:38:26 trying to, like, they're, they're trying to deploy, their, their goal is to deploy AI, but they don't fully understand all of this, like, business process under, under the hood. And he makes some good points. Yeah, I think sentiment has evolved quite a bit. You know, I think it was extremely excited earlier in the year. And then, you know, around the board meeting times, more and more CEOs would come to me and say, hey, like, you know, how do I get ROI here? And this is what your other customers are seeing in these domains? And so I think now people have realized, like, you cannot just throw an agent at a problem and expect to see the result that you want, right?
Starting point is 02:39:10 For an agent to do a useful bit of work, it needs to learn how to do that work and run it quite accurately. and that knowledge transfer between how's the work done today and getting it written down enough to where AI can run it. It's just hard, and it requires, you know, we sort of jokingly call it the Great Migration internally. Like, you have to go and migrate these, like, tremendous amounts of rules into something that AI can touch and improve and involve.
Starting point is 02:39:35 And if AI can't touch it, it's not going to be able to help it. And so, you know, I think deployment is really important because, yeah, until that transition happens, it's going to be hard to just throw tokens to see better outcomes. Give us some backstory on what you were doing before, how you wound up here. Yeah, so I got my start. I got extremely into AI in middle school after reading too much sci-fi,
Starting point is 02:40:02 you know? A lot of Dune, a lot of, mainly Dune. Is that the message in Dune? I thought Dune was the butleri, Btler and Jihad, you know? I guess, yeah. Yeah, you want to avoid the due outcome. Well, I just felt like it was going to be really important during my life.
Starting point is 02:40:19 You know, and you read and you watch sci-fi, you know, the biggest difference between the future and today. It's like mostly machines thinking. Like that is sort of the main AD sort of BC moment. In like hard sci-fi. In soft-fi, it's like time travel and faster than light speed and like aliens. But I take the moon is made of cheese. That's the type of sci-fi I'm trying to read. That's the white pill.
Starting point is 02:40:46 So then walk me through the consulting work that you did and how this like evolved out of that. Was there like a clear moment where you're like, I'm stopping that and starting a company or is this an evolution or a change of structure? Yeah. So I was initially got my start in research. So I was at Stanford working in AI like Waymo and Google. And then, you know, one day I sort of realized that, you know, all the things I built like, you know, didn't matter too much. And that was Friday and I ended up dropping out on Monday. And the idea was like, hey, we've had software for decades.
Starting point is 02:41:21 What are people still doing and why? And I felt like I didn't really understand anything about how the world works. So to your point, started consulting. And the idea was like, let's just go into some of the oldest companies around and understand like what his software is still not touched and what happened there. And when you do that and you start doing some of the work yourself and like going into, you know, I went to North Carolina. and you're watching people who have done this stuff for like decades,
Starting point is 02:41:46 you realize that a huge amount of the work is really just operating procedures, documents, and people are just following them, and that this class of work everywhere, whether it's underwriting and claims and insurance or onboarding customers and fraud and banks, it's still sort of done by people, and software hasn't been able to go there.
Starting point is 02:42:06 The reason why is because the second you write all this code to do that process, something will change, right? A button will move, a column will change, or maybe even the process changes. You want yearly instead of monthly transactions. And when you automate and see that happen enough, you realize, like, hey, there's a missing kind of material here that can flex but still have guarantees. And I really just waited for the models to get better. I knew some of the researchers and said, hey, the models of today are not it.
Starting point is 02:42:33 Please let me know when they get good enough to do this stuff. And I truly just waited. That's great. Well, congratulations in the round. How much did you raise? I want to hit the gong. Oh, yeah. So you raised $50 million.
Starting point is 02:42:49 Congratulations. And thank you so much. Who besides F.F. is in? Yeah, Klinear Perkins, First Harmonic, Genius Ventures, all, all participated in the round. Round of applause for genius. Love you. It's great news. Well, have a great rest of you.
Starting point is 02:43:09 So great to have you on the show. Congratulations on coming out. into the world and I'm sure he'll be back on very soon we'll talk to you soon Mark. Thank you appreciate it you all. Cheers goodbye. Let's see Canva AI we got to talk about the dog the dog walker and the dentist the bitter feud between a dog walker and a dentist over who owns the beach a lakefront owner likened his neighbor's shoreline walks to a home invasion in a dispute that could be headed for the Wisconsin Wisconsin Supreme Court.
Starting point is 02:43:44 Who you got, Jordy, knowing nothing about this story? Are you going dentist or dog walker? Pure vibes. Pure vibes. Flip a coin. Which one you got? Who you got? You don't know.
Starting point is 02:43:59 It's your job. Is the dentist a day trader? It's your job to pick someone wildly and then defend it throughout this article. A recent trial in Shorewood, Wisconsin had all the trappings of a minor legal dispute, a disgruntled neighbor. defendant representing himself who called his own father as a character witness. You love that. Hey, dad, tell him I'm a good person. $130, $313 were at stake. $313. That's $31,300. If you're paying attention. But an if academic and devoted dog walker, Paul Flauchime gets his way,
Starting point is 02:44:39 the case will go all the way up to the Supreme Court, the Wisconsin Supreme Court, that is, shape the contours of shoreline access to one of the Great Lakes. It started when Flauarsheim started walking his two dogs past the Lake Michigan property of dentist Daniel Domagala, locally known for the time he spends in a Tiki-style boathouse and deck that doubles as a surveillance post. From there, Domagala monitors traffic and sets off alarms to scare walkers, swimmers and kayakers away. He's got an air horn. He's got an air horn. He sets it off when somebody comes by. It's crazy. Floorsheim repeatedly ignored signs outside of the dentist's house that said private property behind the sign.
Starting point is 02:45:17 Only water access behind this beyond this point. Donagal kept calling the cops in the village eventually issued a trespassing citation rather than pay the fine and walk away. Floorheim dug in at stake is what right people in Wisconsin have to take a shoreline stroll. It's high stakes stuff. And we'll be following this case closely. Of course, we have to. One of the most important stories in technology. But more importantly, we have Brett Taylor from Sierra.
Starting point is 02:45:42 here in the waiting room welcome to the show brett how you doing doing right how are you you going dentist or dog walker we won't make you take a side that's a tough question that's a tough question we're going to ask you the real tough questions how's business going business is great we just crossed 200 million in arr we were great i was open to get a gong out of that Of course. Revenue gongs are always the best gongs. Yeah, yeah. Fundraising is easy.
Starting point is 02:46:14 Yeah. And today we announced we're certified Fed Rampi, which really simply put means now federal government agencies have access to Sierra, which I think is really exciting. If you look at, you know, the conundrum of the federal government, it's like we want greater services for our citizens, but we have a really big national debt. I think AI is going to be a huge benefit to, you know, programs,
Starting point is 02:46:37 whether it's, you know, a passport or Medicare. So this is the first sort of the door opening in so we can serve these agencies, which I'm really excited about. Interesting. I don't think of, like, if I, you're breaking my brain, because I don't think of, like, getting a driver's license of the DMV as, like, a customer service interaction. But is that where we're going where more and more of these, like, reform-based, request-based
Starting point is 02:47:02 back and forth? Like, an address change on, like, an ID. Like, something like, you know, if- calling the tax department, calling the IRS. Yeah. There's a lot of these. So, yeah, I mean, walking through the Fed size. You think about all these government services.
Starting point is 02:47:16 You've got Medicare. You've got Medicaid. You've got the Department of Veterans Affairs. You've got, you know, immigration, like, you know, the passport agency. All of them run large call centers. But more importantly, people depend on them. You know, people depend on them. You have, you know, someone on Medicare, you have a vet who depends on Department of Veterans Affairs for their health care.
Starting point is 02:47:36 it's a really big, both payer, provider. If you look at what we do for folks like Cigna and Blue Cross Blue Shield and you squint, well, it's almost that entire stack in a federal agency. And for good reason, there's just a very high bar for cloud technologies when you're serving the federal government. And this is the main
Starting point is 02:47:55 certification that kind of opens the door there. We're already working with a few agencies. None that I can fortunately talk about today. We even work with FINRA, the regulator. So we've always been really passionate about we want the best technology to be available even in regulated industries. And so it's a big step for us.
Starting point is 02:48:09 We're really excited about it. I hope we can contribute to the quality of life as U.S. citizens, you know, and do so in a way that's a lot more cost effective. Yeah. It's interesting. Like, would you, would you, is the biggest low, hanging fruit just taking some of these agencies and making them available 24-7?
Starting point is 02:48:28 I feel like one of the most frustrating things that I run into is like, call from nine to five. And I'm like, I have a job. like I mean the other thing is yeah the thing like uh the difference between interacting with like a public utility versus like a waste management right like waste man like waste management right like you know maybe it's not perfect but like it's pretty fast like you can get stuff done like it's efficient and then like the trying to do the same exact thing with like a public utility you know usually you i i always personally estimate like okay if it would take me like
Starting point is 02:49:04 10 minutes with waste management. It'll take me like 30 minutes with a public utility. And so like bringing that there's there's no reason that those two things can't be at parity, but it is entirely, it is almost entirely a technology and like process problem, right? 100%. And there's a couple of factors I think go into why it's so hard to have great experience with some of these government programs. First, a lot of people do need to call things on the phone. and it's only been the past couple years that we could digitize a phone call with AI agents. So we've essentially digitized the last remaining analog channel
Starting point is 02:49:41 and everything you said is true. It could be 24-7. As importantly, it could be multilingual. If you imagine staffing up a big call center and you want to represent all the languages in this country from Spanish, Mandarin, to Gallag, you know, like go down the list. Really, really expensive to do. Now you can do it at scale.
Starting point is 02:49:56 Each new language, the marginal cost is effectively zero. And then the other part of it is, for good reason, As I said, there's just a really high compliance bar for technologies to be available. And as a consequence, if you look at, you know, what waste management or just pick any private company, they can go off and get the best-of-breed solution for any given technology problem they have. That is not something all federal agencies can do. And so what I'm really proud of is that Sierra is the best-of-breed solution and customer experience. We power everyone from, you know, SingTel to Rocket Mortgage on our platform.
Starting point is 02:50:28 And now, because we have the certification, federal agencies have access to, to the best of breed solution in this space as well. And so I'm really hopeful. I think AI, if you look at some of the parts of the economy, the governments, both state and federal, the healthcare industry, which has gotten progressively less productive over the past decade.
Starting point is 02:50:47 It's one of the few parts of the economy that has. I think AI is incredibly important because these are the parts of the economy that need productivity. We actually want to have great service as citizens and reduce our spending. AI is the answer. So we're really passionate about it.
Starting point is 02:51:02 We're patriots here and we love our technology. And so I'm just excited that we can apply it in a great way. Talk about pilot programs and conversion to real customer. Is that timeline a KPI for you? Is that something that you monitor very closely? I have to imagine that it's speeding up. But whenever you shake the hand of a CEO and they say, let's do this or someone in the federal government, perhaps, an agency lead. And they say, I'm ready.
Starting point is 02:51:32 I'm bought in on the vision. The demo look good. But then there's obviously an implementation time. What does that look like now? What did it look like a year ago? Where's it going in the future? We track it. And we measured in days, not weeks.
Starting point is 02:51:46 And so, you know, some of our favorite, like Nordstrom, you know, from, you know, concept to 100% of their phone calls was 35 days. That's good. Because you could have said 3,000 days is good. And then we're back to all your game in the stats. Well, what's neat about that, too, is we started out at 1% of their phone calls, and I think four weeks and went to 100% in just a week. And that's because of the Nordstrom team.
Starting point is 02:52:11 You know, actually in FISA, which is an amazing, you know, financial technology company for banks, just broke the record. So I don't know if I'm at Liberty to show the number of days, but they have an amazing president of Devio. She was just topped down, like, we're going to do this, and broke the record. So we have a leaderboard internally about how quickly when a customer talks to us can we go live and start delivering value. For what it's worth, I think it's really relevant in this world.
Starting point is 02:52:37 You can, financial times, Wall Street Journal, it's all, you know, token maxing. What value are we getting from the tokens? Like it is kind of in the headlines right now. We don't really have that issue with our clients because like our thing is like let's start answering the phone as quickly as possible. Start driving those operating expense savings as quickly as possible. But as importantly, show that you can actually improve. improve sales, improve CESAT at the same time. As you know, we've been really pioneering this idea of outcomes-based pricing
Starting point is 02:53:05 with the idea being you only pay Sierra when we successfully resolve a call or successfully make a sale. It sounds like a small business model thing, but it's big because we don't get paid until it's live. So it really aligns like all the incentives. Like we don't care about the sales process. We care about the go live process. And I think it really changes, I would say, almost the social dynamics between
Starting point is 02:53:27 vendor and customer where we really become a partner because we have the same incentives as our clients. And I think it's a really big shift. And you know how much I'm an advocate for it. But I actually think a lot of the, you know, token maxing issues would go away of more companies were just focused on outcomes. How are you tracking the popularity of the message, talk to a human? Or the statement. Or the statement. No, no, no. When I pick up the phone, I say, talk to an agent, agent, and then they put me on phone with an AI agent. It's great. You know, thank you for that. You're on my side. So we actually have a name for it. We call it greeting acceptance,
Starting point is 02:54:05 which is basically what percentage of the time do people get past the greeting and actually give the AI agent a shot? It's going up. People in general, I think the problem was we had 10, 15 years of bots that were really bad. And so you're just like paying down this debt because if you were talking to an AI more than three years ago, it sucked. Like, let's just be blunt about it. Now you can talk to an AI, and it's conversational, it's multilingual, it has access to systems. I mean, the AI agents of today are just like a completely, it's like horse and carriage versus flying car, right? They're just very different technologies.
Starting point is 02:54:38 The problem is, in the first five seconds of a call, you're wondering, is this one of the crappy ones? Or is this like one of the good ones? And so we have a lot of techniques on our platform to help people with that. I think the real key is making sure the first greeting is personalized, is engaging, is empathetic. and I think the trend is in the right direction. I think over time, I mean, I don't know if you have this experience, if I have to call a restaurant to make a reservation, I'm like, I'm going to a different place.
Starting point is 02:55:03 Like, if you don't have open table or res or whatever, like, I'm out, I think we're going to get to the point where people demand an AI because they're not going to want to wait on hold, you know. And what's also interesting is these AI agents, once they're properly configured, are faster for me as a consumer. They have access to my information. They can get the things done quickly. We're not 100% there.
Starting point is 02:55:22 And as I said, we're just paying down the debt of bad tech that we've had for the past 10 years. But I'm hopeful in three or four years it will be the norm. When did it become popular to get the, like, there's a 30-minute wait, like, press one if you want to call back. Because I feel like that wasn't a thing when I was a kid. But now that feels like a pretty meaningful innovation at some point in the last 10 years where it actually is really convenient to not be like, okay, I'm just going to say,
Starting point is 02:55:51 I'm just going to say. Some guy has a patent on that. Yeah, yeah, I'm sure. but like that was like the last great innovation in customer service. Yeah, it was. Well, I think it's going in a really good direction. I mean, first, I think, you know, not having to wait on hold, we should never have to wait on hold again. Like, that is going to be a thing of the past.
Starting point is 02:56:07 What if the GPUs are on fire? It's like, we'll call you back and the GPUs cool off. We're load balancing right now. Please wait on hold. Yeah, maybe. Imagine that world. That is a bizarre outcome. I mean, on that, on that note, are there any, are there any like,
Starting point is 02:56:23 How close are we to thinking about like A6 for voice models? Or we were talking to Matthew Prince from Cloudflare about edge computing for voice models. That feels more relevant than, yes, if you're going to cook for an hour on some deep research project, go do it on the NBL 72. But are you actually at the point where you're starting to think about that optimization or is that more a few years away? I think it's probably not a few years away, but it's definitely in the future. but I'm excited for it. I actually agree with your intuition that we're entering a world war. First, the frontier models are actually separated, in my opinion.
Starting point is 02:57:01 GPT-5-5, the recent releases from Anthropic. I mean, you can just see it, like the gap between the best models like GPT-5-5 and the others, the open-source models, is growing, not shrinking, which is probably not something we would have predicted a year ago, or at least certainly not what I saw on X and the press. But we've reached sufficient intelligence for a lot of, different domains. Like you don't need, you know, a multi-billion dollar, multi-billion parameter account model to do a simple classification or, you know, just do basic, you know, transcription.
Starting point is 02:57:33 So as a consequence, I'm hopeful that over the next few years we'll end up with a constellation of models with really purpose-built ones. And as you said, just given the power of the hardware in our pockets right now, I think Edge will be a part of it. There's just no doubt. And it just stands to reason there might be creative ways to, you know, maybe convert what you're doing into tokens, you know, so that you have like lower bandwidth connection if you're doing voice could there be opportunities there. There also could be some privacy benefits to that. I have a strong intuition, though no knowledge, but just intuition, that's got to be something Apple's thinking about just given their posture on privacy. So I'm very bullish on the frontier
Starting point is 02:58:10 models like, you know, Open AI and Anthropic have, you know, really shown the strength of the research groups, but not at the expense of all the specialized models. I think we're in a world where, you know, just as we become more sophisticated and deploying AI, we're going to have a constellation of models with just different capabilities. So I'm excited for it, but it's not now. It's in the short-term future. Yeah, yeah, that makes sense. Did you guys have to build in guardrails to prevent people from access? Every, like, month there's a post that goes viral of somebody that's, like, figured out, like, some endpoint that they can hit to get like Chipotle cold
Starting point is 02:58:45 like frontier model somebody figured out a wire up they took some sort of like open code fork of like codex agent coding model but it's wired up to Chipotle's customer service in the back end this is a huge risk because you could run up a big token bill that way
Starting point is 02:59:01 is this actually tough mind we have guardrails on it and you know it's it's just like any other thing it's you know sort of you're always in a race the good guy the white hat versus the black hat to you know handle it You know, in practice, I think it's more like digital graffiti. I think nowadays, like in the early days, you'd see a post online of a chatbot saying something goofy. Like, oh, my gosh, now people are like, yeah, you fooled with it.
Starting point is 02:59:26 You know, like, come on, you know. So I think first, I think it's probably jailbreaking, I think, is a really interesting area of AI security, but probably more around the areas of cybersecurity and bio and things like that. I think this type of thing, it's why people work with places like Sierra to have good guard. I also think like, you know, social media sort of become numb to it at this point. You know, it's like, oh, great, you got a chat pot to say something silly again, you know. I think the bigger issue will be just as these frontier models become more capable, the guardrails around using them need to be more and more effective.
Starting point is 02:59:59 And I think, you know, as you think about kind of the mission of open AI ensuring AGI's benefits humanity, you really need to make sure that those guardrails are effective against jailbreaking, which is not, you know, it's not like possible to make perfect. by the way, but just because these models are sort of capable under the hood, which is why there's been such an interesting topic around cybersecurity and others. So that's probably the area I think more about, though, you know, the digital graffiti is going to continue to exist as well. Yeah, that's a good, good term.
Starting point is 03:00:28 Have you ever heard of zero zero two cents? No, tell me. This famous customer service nightmare call where someone called Verizon, and they were getting billed at two cents, and the actual rate was supposed to be 0.002 cents, so they were off by two orders of magnitude. And they're talking to this customer service agent,
Starting point is 03:00:50 we'll play it on the show after we wrap, but they're talking this customer service agent, and the customer service agent just actually doesn't know the difference between a decimal cent and an actual scent, and the frustration that just ensues is like turned into this massively viral video. There's whole websites about it.
Starting point is 03:01:09 Verizonmath.com, dot com from 2006 and it's like this whole deep dive I'm sure you've heard about all these different things I will take a look at it the good part is a super intelligent AI probably will know I think it will get some ground true things some code in there there's there's opportunities here the phd level intelligence or the raw audio for this call is 27 minutes the guy went back and forth and it's hilarious there's cut downs we'll have to play but yeah they had unlimited data plan in the U.S. and recently crossed the border to Canada prior to crossing the border. He called customer service to find out what rates he'd be paying. The data rate he was quoted
Starting point is 03:01:47 was 0.002 cents per kilobyte. And then he got billed at 0.002 dollars per kilobytes. So it was a hundred times more. And he couldn't get out of his quagmire's Kafka-C customer service interaction. Anyway, thank you so much for taking the time to come on the show. It's always a pleasure. Always a pleasure. Progress. Incredible progress. Looking forward to the next revenue gong yep come back i'll come back see yeah accelerating we'll talk to you soon goodbye oh well folks we're going to now play this 27 minute video no we can play this one uh this is a this just a little bit of this yeah yeah yeah this is the one the the three the three minute version youtube math fail i want to hear a little bit about this see if it holds up or if see see see if i'm
Starting point is 03:02:38 washed Unk at this point, being old and remembering a in 70s video. Not this one. It's the 0.02 cents. This is exciting news from Canva. We can talk about it later, but you can turn your chat, TPT images into fully editable fully editable Canva designs with magic layers without ever leaving the chat. Great integration there. Apple Intelligence has some more updates too.
Starting point is 03:03:04 We can run through later in the week. But let's play the 0.02 cents. at least a few minutes because I want to hear from hold-tale. Do you recognize that there's actually... Yes, do you recognize there's a difference between those two numbers? Yes, is there a difference between... They're both wise? No, they're not, actually.
Starting point is 03:03:35 So... Centes, remember, that's cents. $71? No, that would be $71. How much should I be charged? I like those guys crash the out of reserving bugs. Two-tenths? Hold on.
Starting point is 03:04:03 Two tenths of a penny would be 0.2 cents. You quoted be 0.002 cents. I think this guy also might be entirely wrong. He might have just been quoted the wrong number. 0.002 watt. What? So you just said it was 0.2 penny. And then you also said it's 0.002 cents.
Starting point is 03:04:28 Those are two completely different numbers. They're 100-fold different. Second for me, okay. This guy is so dedicated. It's another manager's involved. Do you recognize that there's a difference between $1 and $1? Come it out of the gate. Definitely.
Starting point is 03:04:48 Definitely. Do you recognize there's a difference between half a dollar and half a cent? Then do you therefore recognize that there's a difference between 0.002 and 0.002 cents. And we're talking about cents, right? Multiply that. 35893. Cents. You never did the conversion from cents to dollars.
Starting point is 03:05:31 I'm not a mathematician. I'm not a mathematician. $0.02 times my 35,893 is a number, but it's still in cents. We're quoting, please. Honestly. Well, I mean, it's obviously a difference of opinion. It's not opinion. Okay.
Starting point is 03:05:53 Well, you know what? I'm going to post this recording on my blog. Oh, canceled. That's fine. That's what I'm going to do. And then you guys, a Verizon, can learn. Yeah. Oh, what a funny interaction.
Starting point is 03:06:08 Incredible. Well, now that you get a PhD-level mathematician's knowledge. Somebody's going to run this on an AI lab. I was quoted point, I was coded, I was coded five cents per million tokens, not $5 per million tokens. And confuse someone, get a 100, 100x discount on your, on your bill, your token bill. Andral has a space something, what was it, a space observation network? These are ground-based satellites or ground-based telescopes that monitor space. And look at this.
Starting point is 03:06:42 Captured by Anderil's network of 400 telescopes deployed around the globe. The second stage of the Falcon Heavy launch of Viosat 3 F3, performing a routine thrust event. This produced a spiral-shaped plume effect, a nominal part of operations for a successful launch of Viosat's latest satellite. I thought this was a cool image. And we learned in the process, that they have 400 telescopes all over the world.
Starting point is 03:07:10 Anyway, we can dig into all of this more later, more tomorrow. We'll be back at 11 a.m. Pacific. Thank you for tuning in. Leave us five stars in Apple Podcasts. Fun show, everyone. Have the best afternoon or evening of your entire life. And we'll talk to you later. We love you.

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