Ten Percent Happier with Dan Harris - Jordan Harbinger On How To Succeed At Work How To Network Without Being Gross And How Not To Succumb To Hustle Culture
Episode Date: January 11, 2026Career advice from a man who has walked the walk. Jordan Harbinger is a Wall Street lawyer turned podcast interviewer with an approachable style and knack for securing high-profile guests. His podca...st, The Jordan Harbinger Show, was selected as part of Apple's "Best of 2018." This episode is part of our ongoing Sanely Ambitious series. In this episode we talk about: How to engage in networking without being gross. He has lots of interesting techniques here, including something called Gmail roulette He also has a cardinal rule that I found compelling We also talk about: The ripple effect of generosity How to ask for a raise The strategic value of asking for advice How to deal with a bad boss How to persuade and negotiate And the many problems with hustle culture Sign up for Dan's newsletter here Follow Dan on social: Instagram, TikTok Ten Percent Happier online bookstore Subscribe to our YouTube Channel Our favorite playlists on: Anxiety, Sleep, Relationships, Most Popular Episodes Additional Resources: Sanely Ambitious
Transcript
Discussion (0)
It's the 10% Happier Podcast. I'm Dan Harris.
Yo, how are we doing, everybody?
Today we're going to talk about one of my favorite subjects, something I think about
slash obsess about all the time, pretty much, how to succeed at work without driving yourself
crazy, without succumbing to what is sometimes called hustle culture.
My guest is Jordan Harbinger, who has thought very deeply about this issue for many years,
and he has really walked the walk.
He left a Wall Street career as a lawyer.
took a huge risk going into podcasting back when the industry was in its infancy.
Now his show, the Jordan Harpenter show, was a big hit, and Jordan and I have become friends.
I really like him.
In this conversation, we talk about how to engage in networking without being gross.
He has a lot of interesting techniques here, including something called Gmail roulette.
He also has a cardinal rule of networking that I found compelling.
We also talk about the ripple effect of generosity, how to ask for a raise, the strategic value of asking for advice.
how to deal with bad bosses, how to persuade and negotiate, and the many, many problems in his view of
hustle culture. This is part of an occasional series we do here on the podcast called Sainly Ambitious.
We've got three sanely ambitious episodes this week. If you missed it, check out Sue Ashford on Monday.
She's a researcher who talks about how we can get systematic about growing, failing, and taking risks.
And coming up on Friday, it's another podcast through Jonathan Fields. We'll get started with Jordan Harbour.
right after this.
Before we get started, I just want to make sure you know about all the cool stuff we've got going on over at Dan Harris.com.
That is my new-ish online community built with substack, where paid subscribers can now listen to this podcast, ad-free.
Head over to podcast.danharis.com to set up ad-free listening today.
If you're not a paid subscriber, you will be prompted to sign up when you go to podcast.danharis.com.
paid subscribers get lots of other stuff, including twice-monthly live sessions on video with me where I guide a meditation and then take your questions.
Plus, you get cheat sheets for every episode of this podcast, which include a summary of the key takeaways and a full transcript.
It's a lot of fun.
You'll get to virtually meet lots of other folks who are interested in meditation.
Community is a huge part of meditation that is often de-emphasized these days, but shouldn't be meditation.
and life in general is much more enjoyable in the carpool lane.
Come on over to Dan Harris.com and check it out.
Jordan Arbiger, welcome back to the show.
Thanks for having me on, man.
I feel like I looked at this and I go,
oh, we talked recently, but no, not with microphones.
No, no, no, we have had meals recently,
but we have not been on the show together.
You were last on my show at 2018
when I worked at ABC News.
That's a long, long time ago, somehow.
So I have a lot to ask you about it.
Well, considering the pandemic lasted 20 years,
it's been a while
all right so just as a framing for this conversation
you know that I'm gently
bullying you into writing a book
which I think you should do
I do know and so I have structured this interview
as basically your audition for your future publisher
even though you don't want to write a book
because you're too busy with your little children
for which I have a lot of sympathy
but I still think you should write a book
I saw time management as a bullet there
yes yes exactly okay so you've had a sneak peek
at my list of questions but you've done
a ton of work around basically what I'm calling like how to succeed. You've done dozens and dozens
and dozens of episodes on it. You've thought about it. You've lived it out. You have a lot to teach on
this. So I'm going to kind of use that as my agenda during this interview. Sounds good to me.
Okay. Let me start with relationships, what some people might call networking. This is a huge emphasis
for you. I'm just curious before we get into the nuts and bolts, why have you chosen networking as a thing to
focus on. Yeah, so when I was younger, I didn't care about this at all. Most young people don't. They
think it's for old people. I remember saying to my friends, networking is for old people. Now that I'm
old, I get it. But when I was really young, when I was a kid, like 12, 13, I got a computer,
we got a modem. Parents didn't really understand what that all entailed. And I got on the internet.
And I started connecting with people in all different parts of the world in some of these
chat rooms, not the America online ones, but like the deep sort of
internet ones and i started to realize that the world was a lot bigger than this little town that i
grew up in and that things i was interested in were shared by other smart people that might have
lived in the middle east or in europe and i started i remember not knowing where any of these
places are where the people that i was chatting with were in and they were all university students
are older and i sort of grew up in this weird internet age where no kids my age were online it was
really unusual and i started to get into a little bit of trouble
So I started to learn not just that these people lived in other countries,
but that they could break into computer systems
or that they could take a cell phone and take it apart and reprogram it.
And I thought, oh, that's pretty interesting.
I want to learn how to do this.
And so I met up with groups of guys locally in Detroit.
We'd go dumpster diving, which is you go to a cell phone store at night
and you'd go and you get the garbage out,
and there'd be these reams of printouts, you know,
the ones where you rip the dots off the edge.
You'd pull those out, and it would be like,
Dan Harris bought a cell phone.
Here's his phone number.
Here's the cell phone number.
Here's his address, name.
Here's this electronic serial number, the ESN,
which is kind of like a password to your phone,
but not supposed to necessarily be secret.
It was a serial number of your cellular account.
That usually was no big deal.
But we made cables out of plugs and wires and things like that.
We would plug in these cell phones.
We would put your phone number and your serial number into our phone.
We could use it just like you could.
So a lot of the guys that I was working with
would just selling those to like drug dealers
I found out later.
I was using them to be a 13 year old
who had a cell phone.
That was the coolest thing in the world for me.
And another guy was like, you think that's cool.
You know you can put this thing in test mode
and you can listen to any channel that's going on.
This is when cell phones were analog.
Now they're all digital.
They're encrypted, whatever.
You could listen just like a radio
to cell phone conversations.
And so I started to do that.
And then I started to learn how to tap
those green boxes where all the phone wires are in a neighborhood when everybody had landlines.
And you just cracked that open with a wrench that you could even make. And there's all these
line pairs in there. So a screw and a screw and a screw and a screw and there's hundreds of them.
And you could take alligator clips and connect those to another phone. And you could listen to any
phone conversation that was going on on any phone line in the whole neighborhood. Our neighborhood
had a bush near the road, near the green box. And I would ditch my bike there and I would sit there
and I would just listen to people's phone conversations.
This is the kind of crap I did when I had nothing better to do.
You were a punk-ass kid.
Punk-ass kid, yes.
And I remember once the cop stopped and said, what are you doing?
And I was like, oh, yeah, there's a guy working on this.
And I was just like checking it out.
And he's like, whatever, did not think, oh, there's a kid wiretapping, right?
That was not a thing that occurred to him at all.
And I remember even once a phone lineman stopped his truck and said, what do you think you're doing?
And I said, oh, I was just messing around with this.
And he came over thinking I was like breaking it.
And he goes, you're just, oh, you're using a handset on the, you're not supposed to do that.
And he closed it and locked it.
And he goes, you should be working for us, man.
And he took off.
And I remember thinking like, that was pretty cool.
I didn't even get in trouble.
The reason this is relevant is there was one neighbor that was getting a divorce and he was on the phone a lot.
And I listened to a lot of his conversations, like lots, hours of his conversations.
And I noticed that when he was talking with his soon-to-be ex-wife,
he was a real a-hole.
I remember thinking, like, why is he doing this?
And then when he would talk to his mom,
he was this, like, whiny little kid.
And then he would talk to his sister,
and he was kind of like, whiny little kid plus want to be tough guy.
And then when he would talk to his friends,
he was just only tough guy.
I remember thinking this is a 13, 14-year-old kid.
If he was this way, like with his mom and his sister,
towards his ex-wife,
he probably wouldn't be in this particular situation.
And he drove around like a corvette.
He was kind of like having his midlife crisis, right?
Convertible.
And I just thought,
adults are three-dimensional real human beings.
And that was new for me.
Because when you're younger, adults, they feed you,
they take you places,
they make you do your homework or they yell at you.
Teachers, your parents,
those are like the only contact with adults you really have.
This was a young kid being exposed to adult conversational.
without being put in danger by those particular situations.
Usually when kids are exposed to adult situations,
it's bad for them, right?
It's like their parents are getting divorced
or there's something, there's substance abuse in their house.
This was fly on the wall.
So it was like anytime things got too heavy or too much,
I just unclipped and went home, right?
This got me really fascinated with people
and I started to really get interested in something called
social engineering, which is like kind of hacking,
but with people.
and I started to get really into this underground scene of like hacking phone systems and somewhat hacking computer systems.
And that was the genesis of me being interested in people, which of course now as an adult who is not interested in committing felonies,
is why I got interested in actually developing real relationships and connections with people.
Because I got an early start doing it.
I had a really early window into what makes people tick.
and I also realize the importance of not mismanaging relationships,
in part because of that one guy's divorce.
He was living at his mother's house at the time.
So I always think, like, I wish I could go and tell that guy like,
hey, I heard every word of your midlife crisis.
I don't know if he would appreciate it as much.
He would run you over with his corvette.
I think so, yes.
But how has this played out in your life,
this keen sense that you got as a teenager of how,
people operate. How has this played out in your career to your benefit or detriment?
Yeah. So I first, surprise, surprise, I started getting in trouble a little bit because I remember
using cell phones to order pizza for my school and the cops called the FBI and I had to talk to
the FBI and then I got in trouble with my parents and like got in trouble. And I just remember
the FBI agents and stuff like that being like, man, you are so close to ruining your life.
and my parents, you know, my mom being like,
you're so close to ruining your life
with this stupid crap.
And having to find good role models
aside from my parents
that were also interesting,
because your parents are good role models.
Well, I should only speak for myself.
My parents were good role models,
but they weren't like interesting and exciting.
I had bad role models that were exciting,
but were not good for me.
So I needed to find that middle ground
of kind of like interesting and exciting people
that were also doing something good.
And now the internet provides a lot of that for younger people.
They listen to shows like yours and mine, and they go,
oh, this guy's interesting and also is successful and not headed for prison.
That's completely absent from the early 90s.
That stuff doesn't exist.
And so while I'm getting in trouble and I'm doing all these sort of teenage hacker escapades,
I finally start to realize like, okay, anything that's good that's happening in my life
is a result of a pretty lucky good connection.
I started making money early because a kid that I went to school with, his dad was a stockbroker,
and he couldn't get real-time or even up-to-the-date quotes.
It was very difficult.
I had access to the Internet, and he was like, how can you get me up-to-date quotes on this stuff?
And I would go, there was no Yahoo or anything.
I'd have to go on these websites and do it.
And I would get him this information, and he was blown away to massive competitive advantage
because he could get early information, early-ish, on these stocks.
and sell them to his clients in this wealthy area of town.
So I thought, like, okay, well, I only got that
because this guy knows likes, trust me.
All the bad things that have happened have been due to, like,
people that know like and trust me but are up to no good.
So I learned early to, like, kind of filter in people into different buckets.
I think a lot of people make a mistake when you know like or trust somebody
and they don't have your best interests in mind.
And we see that a lot with people who are in prison, for example, or in gangs.
So I started to filter that stuff out really early or in really early.
I started to make connections with judges who are my friends' dads and things like that.
And these guys really were like, hey, you are smart, but you are also an idiot and you're going to get yourself in trouble.
You should consider doing literally anything else and you could do it to a high level.
So I had early enough role models that allowed me to do that.
And those connections helped quite a bit.
You know, I went to college.
It was not easy to get into college.
I ended up becoming an exchange student in Germany in the 90s,
and they sent me to the former East Germany.
So for people who don't know, Germany was split down the middle.
West side was capitalists, Western.
The East side was communist.
It was essentially a Soviet satellite state run by a secret police called the Stasi.
So I got placed in the former East.
It was just starting to become industrialized, privatized.
I shouldn't say industrialized.
It was privatized.
And I stayed with a local family.
the host father of that family,
he told me that if you wanted to get anything done
in the former East Germany,
it was all about who you know, right?
Your connections were everything.
And he still kind of operated that way.
So when I went in to get a visa
and some papers to go to school,
he just sort of cut in front of the line
and was like, hello, yeah,
hey, do you remember me?
I used to play at this bar
and I know that you and your brother owned this old bar,
and the guy was like, oh yeah, come on in,
what can I do for you?
We skipped a massive line of people.
And I thought, oh, that's cool.
you skip the line. He's like, that's not a line. And he told me story after story about
real leveraging, real relationships back in East Germany, one of which was, I don't know if this
is interesting to you, but I think it's hilarious. He wanted to get a driver's license,
and it took two years to do that in East Germany. So he wrote his cousin in the West in Canada and said,
send me a case of Jack Daniels. So the guy sends him 12 bottles of Jack Daniels. It arrives with 10
bottles because the customs and immigration guys took their cut. He goes to the police station and he goes,
hey, I want to get my driver's license.
And they said, you got to go to driving school.
He goes to driving school and says, hey, I already know how to drive.
And the guy says, you need a wait list until you get in.
And then you need to pass a test.
And he goes, how about two bottles of Jack Daniels?
And you just test me right now.
And the guy was like, sure.
So he gives him a driving test, gives him a little piece of paper.
And he goes to the police and he says,
driver's license, please.
And the cops say, there's a wait.
We got to process this.
It's going to take another year or so.
And he says, how about two bottles of Jack Daniels?
and you process this right now.
And he gets the little stamp,
and he walks out with a driver's license,
and it took him two days or two weeks
instead of two years.
That's corruption, fine.
But everything that he was able to get done
in that place was based somewhat on this.
And he still kind of operated that way,
not in this corrupt sort of sense,
but everywhere we went,
he was like, let me call my friend first
and see if that guy knows anybody
who knows anybody who knows anybody
who works at this thing, everywhere.
And that really blew me away.
So when I got back to the United States and went to college, I thought, okay, we don't have
this sort of rife, corrupt environment where everything requires a little boxhees or a bribe,
but there's still a nugget to be taken away where you connect with somebody you know at this,
you make it a little bit of a win for them in whatever you're doing.
Where can I apply this in my college life?
And I started to really put those pieces together.
And it worked out quite well, both for what I wanted to study in college.
And what I wanted to eventually when I went to law school, one example from university was,
I really had no idea what I wanted to study and they make certain courses really hard to do.
Business school stuff, pre-biz, pre-whatever, it's very difficult.
What I found through a friend of mine who suggested this to go talk to an academic advisor
and learn what you can do to make your own degree.
And he said, well, you have to present a really good case that you are going to.
to select courses that are going to be as rigorous and useful as any other concentration at the
university. I asked him to introduce me to people who've done that already. He did that. Those people
said, here's what you're going to do. It's all about the presentation. Those guys helped me with
how I presented my ideas. You go to in front of like the academic standards board or whatever it's
called and you do a bang up job. You just knock them their socks off. And if you do a really good
job in the presentation, they don't care if you eliminated calculus and you got rid of the counting 101,
which is like impossible and graded on a super steep curve
because it's all pre-biz.
So I picked courses that I was,
I know this is ridiculous to say out loud.
I've only picked courses I wanted to study in college
that I was interested in,
and I put them all together
and created a coherent narrative of what that would be,
and then you can name it anything you want.
So I said, oh, well, the more impressive sounding the better.
So it was integrated international commerce.
And so when you say that, people are just like,
well, that sounds like a pretty hoity-to-to-degree
from the University of Michigan.
But the thing is, you could name it whatever the hell you want.
I don't know if I'd choose the same name now.
But you could do anything you want.
So when I applied to law schools, they said, well, what did you study?
This guy studied anthropology.
This person studied English.
What did you study, Jordan?
Integrated international commerce.
Oh, well, that's, I don't think we have anybody else who studied that who's applied here.
Oh, I'm pretty sure you don't because I made it up.
Right.
So there's a lot of little, like, system hacking in very ethical ways that was only enabled
by me getting really good advice from other people.
that really would not normally have helped me,
but for getting a warm introduction from somebody else.
The problem when you start talking about networking
is it pretty quickly gets into,
and I don't love this word,
but the issue of privilege,
because if it's all about who you know,
well, that kind of depends to a certain extent
on which womb you came out of.
Yeah, it does.
So that said,
I've had pretty much zero connections ever made
from my parents introducing me to somebody.
I learned how to do this.
well, from some of the stuff that I'd learned as a kid, of course,
but also especially from my host father in East Germany.
He was a teacher.
This is not a guy that came from like an aristocratic communist family.
It wasn't like, oh, my dad's the chief of this particular party branch.
So not a guy who was born into connections.
In fact, he was in a band that was his like side gig.
So he would go to all the restaurants and bars
and offer to play for free in exchange for food and beer when they were younger.
and then he would use those particular connections
to bring people into that fold
because it was expensive to go out then.
But if you were in the band,
you had access to all these different places
and all these different people
and people recognized you and that was cachet.
So I sort of tried to use that as best I could.
This was not like, oh, I grew up
and went to a private school
and my dad owned 17 car dealerships
and so I got into this.
My dad was an auto worker.
My mom was a teacher.
They gave me great work ethic.
they taught me to bust my ass,
they did not call the dean of admissions
and pull a favor.
That was not something they would be able to do.
So yeah, hey, look, if you can marry into
or be born into a really connected sort of setup,
I highly recommend you do that.
But for the rest of us,
you have to make that on your own.
And I will tell you also, on the subject of privilege,
one of my best friends from law school
is American-ish royalty kind of guy.
I went to his wedding.
It was at his parents' house.
There was an after party at his parents' house in Georgetown over in Washington, D.C.
And I said, under the giant moose head, there's like a giant painting of Paul Revere that's probably taller than you and I both.
And I said, hey, this is so weird.
Why do you have that?
And he's like, oh, my parents have really weird stuff in their house.
And his wife, who was also a good friend of mine, she goes, yeah, he's being modest.
That's his, like, great, great grand uncle or something.
was Paul Revere, okay?
So this is like a blue blood American family
with their house, their row house in Georgetown.
That's not even where he grew up.
It's just one of the houses that they have.
He, his family was so well connected.
Surprise, surprise.
And I remember being on a trip with him in law school
and going, I will never have the level of connection
that this guy has, from going to private school,
from having these parents, from having these grandparents
and these extended, I will never get there.
bummer. I remember thinking like, wow, some people really have an advantage. Years and years and years and years later, I'm still friends of them. It's very clear that I have a wider, deeper, more connected network than he does. He's great at what he does. He has a great career. I love this guy, but I am definitely more connected and better connected than he is. And it's tortoise in the hair. He was born into a privileged situation, and he didn't really focus on this stuff. And he still has plenty of connections. I'm sure he could
probably call grandfather, dad, and get connected to people. That's no problem. But I certainly have
watered this garden over the decades. And that has resulted in a massive advantage. You know,
I never took my foot off of the gas. I think the other problem with networking is you run into the
idea that this is schmoozy BS. And it's all about like what's in it for me. And I would say that
the opposite is actually the truth. It's all about helping other people as much as possible and just not
even being attached to getting anything in return, if possible.
So if somebody wants an introduction or help with their podcast
or whatever level of expertise I can provide,
I do not go, huh, what can this person later on do for me?
Or what can they do for me right now?
I don't care.
And a friend of mine put it best, he said,
aren't you just getting the short end of the stick
on a lot of these things that you do?
And the answer is yes.
But I'm collecting a lot of sticks,
and I'm stacking those sticks up.
It doesn't matter if I got a better deal,
not keeping score is one of my like cardinal rules of relationship development.
You should never keep score.
If you find yourself keeping score, you are doing it wrong
and you're going to poison the well of pretty much all the relationships that you have.
Because if you are giving people things and you are keeping score,
you're always going to think that you've done more for them than they have for you
unless somebody really goes out of their way to do something for you.
And the odds of that are pretty slim.
So unless you want to feel bad about every single person that you know
and every single person that you help,
don't keep score, don't worry about it.
The only time that should even cross your mind
is if you feel you are actually being taken advantage of by somebody.
Then and only then do you go,
okay, I'm going to draw the line.
What you were talking about reminds me of Adam Grant's work,
which I'm sure you're familiar with,
a great book, give and take, which is the first book I read from him.
He's gone on to write many other great books,
but it had a huge impact on me because his argument is,
look, you should just be generous within a work context,
and it will work out to your advantage in many, many ways
in terms of people being willing to help you,
but also the act of helping people,
you learn a lot by doing that.
I could not agree more.
So generosity is, it's good for you in lots of subtle and interesting ways.
It is.
It's funny because people hear this and they either go,
I don't like this guy, he's too, there's too many plans on the table,
or they go, this guy's a push over,
he's probably getting taken advantage of by a ton of other people.
both of those are the wrong way, in my opinion, to look at this.
Adam Grant is brilliant with this, right?
I'll introduce somebody to a publisher when they want to write a book,
and I don't think, like, oh, later on, I'm going to ask that it doesn't even cross my mind.
People write to me that I will never meet in my whole life
because they listen to the Jordan Harbinger show, and they go,
hey, I just have no idea how to start doing voiceover for video games.
I know you do this.
And I go, here's my coach.
He's got room for new clients.
I don't know what your budget is.
If you can't afford him, I highly recommend one of these other people.
I'm not like, okay, and when you get your first video game job, make sure you call me.
I don't, it's not how I operate at all.
I want everybody around me to be successful.
The ideal outcome for you if you do this is that everybody you've helped is a wildly
successful runaway, absolute runaway success.
And maybe one out of a hundred of them is like, hey, I should thank you for that.
And maybe something cool happens as a result.
That's enough.
and even if nobody ever comes back to you with anything,
those people are eternally grateful for your help
and you've done a good deed by helping a bunch of people succeed.
It's really win-win.
There's almost no cost to doing this kind of thing.
Yes.
As long as, and then this is an important caveat,
as long as the help you're providing
isn't derailing your own ability to do your own work,
it's basically giving you little squirts of happiness
through the course of, that sounded a little gross,
but the little...
Drops happiness like what would be a little...
I don't know how to say this.
Injections.
We're both canceled.
We're both canceled. It gives you little doses of joy by being able to do this.
And by the way, you referenced introducing somebody to a publisher.
You did that for me last summer.
Coming up, Jordan talks about some tactical approaches to networking.
We're talking on a very high level about networking,
and you actually have some really interesting tactical approaches.
I'm going to just throw some terms at you,
and just hopefully you can define them for me.
Okay, one, Connect 4, aka text exchange.
Yeah.
So this is something I do every day.
I call it Connect 4 because everybody can remember that.
In my phone, in your phone,
if you open up your messaging app
and you scroll all the way to the bottom,
those are those threads where it's like,
oh, I met that person at a conference in 2019
and we had lunch with three other guys
and I don't remember ever following up with them, right?
It's just dead threads.
Sure, maybe your ex is down there.
You can skip those people.
skip the person who like stole from you
or fired you with no warning
and that didn't pay you, right?
You can skip the outright awful connections there.
But most of those are just like,
oh yeah, I never did follow up with that person.
Or yeah, I made that introduction
and I never saw how that went.
Or that person helped me out with something.
Or I went to school with them
and I haven't called them in years.
I send texts to four of those people every weekday.
I say, hey, it's Jordan Harbinger here.
You use your name because if they don't have your number,
they're going to ignore you.
Right?
So you use your name.
Jordan Harbinger here, man, we haven't talked in a really long time.
What's new with you?
I've got a couple of kids now.
I might send a picture of my kids so that they see the extra personal touch.
And also it's a little bit more like, oh, does somebody sent me something?
I'm going to look at it and read it.
And I say, like, where are you these days?
I'm in the Bay Area.
I'd love to know what you're up to.
No rush on the reply.
I know everybody's busy.
And I just let that fly.
50 to 75% response rate.
and you would be shot at what people that you hadn't talked to for years are doing and how that
comes back to you. So most of the time it's, oh, hey, I work in insurance sales in Boise. It's great.
I also have kids, photo of their kids. Glad our lives turned out okay. It was on the rocks there
for a while back in law school. Are you still a lawyer? No, I do a podcast. Oh, yeah, I'm working
in insurance. That's it. Then it ends, right? Fine. But over the course of months and years,
so much opportunity comes as a result of this.
Recently, I caught up with somebody
just doing that. This is months ago.
And then they came back earlier,
hey, I'm walking into a sales meeting.
We're picking our annual speakers for our event.
I don't suppose you do keynote speeches.
I do. Great. What's your fee?
And I said, give me as much money as possible, right?
I mean, that's the game, right?
So I gave him like a rough number,
and I said, and also if you land this stakes on me at the event.
Well, he got me a paid speaking gig.
And it was well paid.
I'll leave it at that.
But the reason that he thought of me
was because I was top of mind-ish
after catching up with this person
that I hadn't talked to in over eight years.
That's the type of opportunity that comes.
And it's one in every 200, you know, text exchanges.
Fine.
A lot of people will say,
I'm still in law, but I'm thinking about going off of my own.
Didn't you do that?
How do you even begin to go off on your own?
I'm worried about the following things.
And you say you can maybe assuage their concerns,
introduce them to a good lawyer
who can help them with something.
I recently referred my estate planner to somebody,
and she was very thankful for that.
And if we ever need to do anything,
she's going to do it for free because I got her a new client,
and the client probably gave her $5,000 to do a bunch of complicated trust-and-estate stuff.
So I'm just doing that like a machine every single day.
And I'm catching up with people, staying top of mind,
and finding out what those people need
and using that to plug into other people in my network like my estate,
and trust-in-estate lawyer.
Or a web designer.
My web guy loves me.
I rarely pay for any upgrades or updates on the website
because people will go, man, your website is really good.
When they ask what I'm doing, yeah, Jordan Harbinger.com.
Wow, this is really good.
I could really use a website like this.
Hey, it wasn't even expensive.
Here's my guy in New Zealand.
And this guy is just like, man, you send us business every other month.
And we get a new client from you every other month.
Thank you.
So this is the kind of thing that allows me to build and reinforce those connections.
It's people I don't even necessarily talk to all the time, web guy,
gets plugged into somebody that I'm recently reconnecting with,
and I've strengthened both of those relationships at the same time.
And this is scalable.
I don't spend five hours a day texting people.
I do this while I'm waiting in Starbucks for coffee.
Instead of scrolling Instagram, I send those four texts,
and that's it.
It's really just a few minutes a day,
and it's responsible for hundreds of relatively strong connections.
Gmail roulette.
Yeah, so this is essentially along the same lines.
I crack open my email.
Any email program will do this.
But if I'm waiting for something
or if I'm answering other email,
I'll type a couple of letters.
And you know how it pops,
it tries to auto-complete.
So you might type in AD.
And it's like,
oh, did you mean Adam Grant?
Oh, I haven't talked to him in a long time.
Let me shoot him a quick note.
And I'll just do that once or twice a day.
Just type in a totally random combination.
And if somebody pops up that's interesting,
I will write to them.
And it's quite useful.
Even if it's just a quick check-in,
I'll do that.
And there's a lot of opportunity
that comes from that too. I sent Adam Grant a note recently, and he sent me a guest that ended up
coming on my show that was absolutely fascinating. The Epps not out yet, so I don't want to spoil it,
but it was a doctor who found his own cure. Have you had this guy on? I'll have to tell you about it.
What's his name? David Faganbaum? Yes, I have. He is so good. And Adam was like,
oh, have you had this guy on? He's really good. He's a friend of mine. He's standing right here,
whatever it was. Absolutely amazing episode that I can't wait to release.
It's interesting to know both you and Adam Grant because you both, you both,
walk, though, talk.
Adam Grant is genuinely
one of the most generous human beings
I've ever met, and you are very similar.
I remember when I was leaving ABC News
and going out to be a full-time podcaster,
you spent 90 minutes on the phone with me,
educating me about the industry and, et cetera, et cetera.
There was really nothing in it for you.
Just this friendship that I treasure,
but otherwise, no, nothing really into me.
Exactly, exactly.
So I say that largely just for anybody listening
that I can take you behind the scenes a little bit
and say that this isn't just some bullshit
you're dropping on a podcast.
Right, I appreciate that.
Let me just go down this list,
and there are a bunch of other things
I want to talk about beyond networking,
but this next one is less of a tactic
and more of a philosophy,
but I like it, and I think it's important
to get you to hold forth on.
Digging the well before you're thirsty.
Yeah, so this is not a term that I made up
as much as I would love to claim it.
I think it's the title of a book from the 90s
by, is it like Harvey McKay?
One of those sort of OG, like,
You can do anything you put your mind to kind of guys.
And those guys are right.
I guess I shouldn't make fun of them, right?
But dig the well before you get thirsty.
The problem is a lot of folks and a lot of young people will write me and they'll go,
hey, honest question, why do I need to network?
I don't need anything right now.
I'm in college.
And I go, oh, I get it.
You're only looking at what other people can do for you.
And then when you do need something, you plan on building a relationship when you need that
relationship. They often go, oh yeah, well, when you put it like that, because the truth is,
who are you more likely to help? Somebody you've known for three years, even just tangentially,
or somebody who cold calls you and you're like, oh my God, I went to high school with you,
and they're like, yeah, can I have a job? That's not going to work. So you have to build those
relationships before you need them. The idea is hopefully you never actually need them. Like, nobody
wants to be thirsty, right? Nobody wants to go, oh, I got laid off from Facebook, and now
I don't know how I'm going to pay my mortgage.
Do you want to be searching for jobs by cold calling companies then?
Or do you want to reach out to your network of 100 people also in tech in your area that you know that you've talked to maybe six months, eight months, 12 months ago and go, hey, I got clipped in those layoffs.
Is anybody over there at Google hiring?
Is anybody over there at Dropbox hiring?
Do you want to have that happen for you?
Or do you want to be flipping through the yellow pages, which I don't even think exist anymore, and sending your resume into a black hole on.
online. One of those things is better than the other.
Point well, I'll tell you. My grandfather worked for the yellow pages.
Miserable human being.
I mean, he was miserable at work.
Oh, I was going to say, wow, tell us what you really think.
No, no, no. He was a, he was complicated, but miserable at work.
All right, you made a reference before to I would rather be doing my Connect 4 text exchange
than scrolling Instagram. But there is something in your arsenal here that does involve
social media. And the idea is, to use your term,
making social media more social.
What does that mean?
It's funny because when you read it,
it sounds so corny and I'm like,
where did I write that?
I need to change that.
I need to update that
and make it sound less like
a bumper sticker my mom would have
on her car.
Social media for me,
it's not something I enjoy particularly.
I answer my DMs from show fans,
which takes a few hours a week.
I enjoy that conversation,
but I don't enjoy all the flexing
and all that crap that goes on
and social media.
For me, let's say your friend gets married.
They'll post their,
photo on Instagram. Most people will like it. A lot more people will like it than actually type
of comment, but good friends will maybe type a comment. I don't engage at all on there. What I do is
I will call or send that person a note, text, whatever it is, and take it completely off social.
I call this being kind of above the fold. So like a like, I'm not going to notice that if you like
my wedding photo, unless it shows that you liked it, which like they're putting one person's name
there and then they write and others. If you write a comment, I might have.
eventually read all those, but I'll probably be on the plane on the way to my honeymoon,
like, scroll out there and go, like, look at all these people that said it, congratulations.
I'm not even necessarily looking at the screen.
I'm certainly not remembering, oh, look, Dan Harris said congrats and put a champagne emoji.
And I'm not going to remember that.
What I will remember are the 27 people out of 2,700 that sent me a text or an email that was like,
hey, I saw that you got married.
Congratulations.
You deserve it.
You and your wife get along so great.
You're going to have great kids.
I remember those two dozen people.
and I don't remember a single person who liked my photos from that day.
I remember the people that were at the wedding,
and I remember the people that called or wrote me something.
That is all.
So if you have a chance to engage above the fold,
don't delay and don't engage below the fold.
Don't be a person who goes, well, I liked it,
or I sent them a comment, or even a DM.
Take it to a more intimate place.
If I have your phone number, I'm kind of in the inner circle, right?
So why would I not use that method of communication?
people who've never met you in their life
that listened to one episode of your show
and then Instagram suggested they follow you,
that's the people who are liking your photos there.
You should never use the sort of outermost ring
that you have available to you.
If you live next door and I found out you got married,
I would walk over and knock on your door
and leave you something.
That's the level of communication you should have
the most intimate one that you have available to you.
And so if it's a text or a phone call,
then you should do that.
It should never be a like
that gets buried in a sea of life.
Do you ever read How to Win Friends and Influence People?
Yeah, I did.
That was kind of one of my early introductions to this stuff.
And I remember thinking, some of this is really cool and some of this is really corny,
which is the exact experience that your listeners and viewers are having me right now.
I remember reading the book.
I don't know if I read the whole thing.
It's interesting because there are lots of references to the Harding administration because
it was written in the 30s or whatever.
And I was like, Jane was a typewriter saleswoman.
Actually, I think all the women in the book were like secretaries and all the men worked out typewriters.
There's that, too.
There's that too.
But what came screaming out at me from the book, which is also hitting me in this conversation,
is on the one hand, you talk about something like networking or winning friends and influencing people,
and it sounds very, very selfish.
And yet, the guy who wrote that book, Dale Carnegie, and you and Adam Grant, are all emphasizing
empathy and generosity.
Get into the mind of other people and think about what it is they want and try to help them with it.
and it may not pay off in some direct transactional way,
but if you add up enough, as you said before, short straws,
it's very good for you in lots of ways.
It is.
Imagine that you help 1,000 people over a period of years
and not a single one of them ever helps you back.
Your reputation is so good as a result of doing that
that it doesn't matter.
Not only do you feel like a million bucks,
but you are known as just such an awesome person for doing that.
And that's if none of those people ever help you,
and those odds are virtually impossible, right?
I mean, I would say that for every 10 people
that you do something for,
one of them is going to bend over backwards for you
in any way they can.
The other ones might try, but might swing and miss, right?
Like, they're not hiring anyone.
They can't refer anyone to you over time.
There are people that I have done something for years and years ago,
and I don't even remember what it was,
probably six years ago now.
I ended one business, and I started another one.
the previous business did not end the way that I had negotiated with my partners.
Instead of the soft landing, it was like unplug the machine and kick the guy out of the airplane to mix metaphors here.
I was like, oh my God, how am I ever going to get back on my feet?
I made a giant list of people, called all of them, told them what happened, went on a bunch of other
podcasts favors, essentially at that point, told my story about what happened, talked about
the Jordan Harbinger Show restarting and all of these different things that I needed.
And I thought, well, I'm going to make 140 requests of different podcasters and things like that.
And maybe half will say yes, the other half are going to ignore me or say no.
Actually, just about every single person that I asked for help help me out in that time of need.
I remember one guy said, I'm going to email this to my list right now.
And I said, oh, that's really generous.
Thank you.
I appreciate that.
And later I found out that he charges something like $50,000 to mail your problem.
or service to his email list,
and he obviously didn't charge me anything.
He just did it the next day.
It was like, oh, you just gave me that $50,000 gift
because you are a nice person,
and I've known you before.
You know those ESPN documentaries
where athletes are like,
man, you really find out who your friends are,
and they're not talking about how they had so many,
they're talking about how no one cared about them
when they were broke.
I had the exact opposite experience.
I had, wow, you really find out
that you have hundreds of people,
people that feel goodwill towards you and want to help you with something. That is in an incredible
insurance policy that money could never buy. And the reason that I had that was because I helped other
people without the attachment of getting anything in return and I dug the well before I was thirsty.
I didn't plan on losing my business and being thirsty. Nobody does. But you said I'm,
I walk the walk. Thank goodness that I actually bothered to do that because if not, I would be in
deep trouble, right? It's really easy to pay lip service to something. It's a lot harder to do it. Thank
God I actually did it. We wouldn't be having this conversation right now, probably. A few more terms I want
to hit, the dossier technique. Yeah. This is, if I know I'm going to meet somebody that I want to
connect with, I don't show up being completely clueless about what they're working on or what they do.
It's real easy to go, oh, I'm going to meet Adam Grant at this event, right, this author, or Malcolm
Gladwell at this event. That's going to be great. I'm going to shake their hand and then try to get their
email address. Fine. What I try to do is I make or have my assistant now make a little file that I
read on the plane. Like Wikipedia, things are working on, recent social media posts. And now, of course,
if I know anybody that knows them personally, I'll go, hey, I'm meeting them at this event.
What are they talking about recently? What are they doing recently? And you'll find out that,
well, a real example, I was going to meet this scientist at a science convention isn't quite the right
word, but essentially where he was giving a talk. And this person is famous in their arena.
Tons of other scientists were going to be there. He was going to have a line after his talk that
was probably 40 people and he was going to eventually escape and go to the airport. I reached out
to him on LinkedIn before that and said, hey, I'm going to be at this conference. I know you like
squash. Do you fancy a game of squash the morning before your talk? Not can I have breakfast and
talk to you about things that I want? Not can I connect with you like 8,000 other
scientists want to do at this event. Do you want to play squash? And he was like, yeah, sure. And I said,
I'm not very good at it just so you know, but I might be able to keep up because you look 20 or 30
years younger than me. I think you'll be fine. So I played squash with this guy. I did not do well,
and he kicked my ass. And I kind of became, you know, buddies with him over that period of time,
spoke with him during squash afterwards, got a bite to eat afterwards. He gave his talk. I can reach out
to this person at any time, at any time.
And these other folks, I remember waiting after his talk,
there was at least 20, 30, maybe even 40 people waiting.
Most of them never even got a chance to speak to him at all.
I have a cell phone number.
I found out what he wanted, what he was interested in,
set up a court and asked him if he wanted to join me for that.
There was not, by the way, when we play squash,
I'm going to ask you how to become one of your PhD students.
I even told him, I'm not a PhD candidate
it for anything. I'm a podcaster. I'm interested in your work, but also I'm looking for somebody
to play squash on Tuesday. And he was like, good enough. That was it. So the dossier includes things
like enjoys squash, or for me, my dossier would be, has been to North Korea four times. If you want
to get through to me on something, you emailing me podcasting news, it's not going to be interesting.
You emailing me something that I'm interested in personally is going to cut through the filter
and probably get a response for me.
If you say like, oh, hey, have you seen this new podcasting app?
The answer is probably yes, and I don't care about it.
You're the 50th person to send it to me.
It's old news.
I might just bookmark it for later and reply in a batch.
If somebody sends me something kooky about North Korea that I haven't seen,
probably going to start a conversation via email or social media with that person.
And so somebody who finds out what I'm interested in is going to be able to cut through the noise.
And so I always recommend doing that.
The only way to do that is you have to do a little bit of
legwork beforehand. I'm sensitive to time and there are a million other questions I could ask you
about networking and relationships, but there are other questions I want to ask you on other
success related topics. Just to say as we conclude this though, if you go to Jordanharbanger.com,
there is a free course from Jordan on networking. It's at six minute networking.com too,
if that's easier for people to remember. And it's free. And I don't go like enter your credit card
and I'll give you my, I don't want anything from you other than for you to go through this
literal 13 video course
and each video is like a minute long.
This is the fastest dang course
that you will take and if you take one or two
things away from it and do those forever,
I've won. I've taught you a new habit.
That's it.
Let me ask you about another prominent feature
of your career, which is pivoting.
Well, you started as a almost...
Let's use the euphemism dating coach.
Well, you started as an almost incarcerated teenager
and then you went to law school
and then you became a Wall Street lawyer.
And then you got into a podcasting zone
of like dating-related stuff.
And now you're a podcaster who talks about like a whole,
you have a very small C Catholic interest.
You have like a very, you talk about international affairs,
you talk about wellness, you talk about politics,
whatever is interesting to you.
But so that's a lot of pivoting over time.
What did you learn in the course of all of these changes
and what would you recommend to others
who are thinking about building a career
where they may change over time.
Yeah, I think it's really, especially when you're young,
you go in thinking, I'm going to pick this thing,
and this is what I'm going to do for the rest of my life.
That's a very hard decision.
When I was young, I thought,
how am I going to possibly make this clearly very difficult decision
about what I want to do for the rest of my life?
And the answer is you are almost never choosing
what you are going to do for the rest of your life
anytime you make a decision.
When you were a journalist, did you think this is what I'm going to do
for the rest of my life?
Yeah.
Yes, I do.
Right.
And now here we are.
Yes.
Right.
So lower the, something went wrong.
Something went wrong.
Lower the stakes for yourself, man.
Like, when I went to law school, I went in going, I'm probably not going to be a lawyer because I really don't care about it that much.
And everybody was like, what are you doing here?
This is law school.
Everyone here is going to be a lawyer for the rest of their life.
Do you know what percentage of those people are still lawyers?
It's tiny.
Because most of us went there because we didn't know what to do with ourselves.
And like, our aunt told us, you should go to law school.
Your uncle's a lawyer.
He makes good money.
And we were like, okay.
my grades are good and I can't get a job at Best Buy with an undergrad degree, which is even more true now.
So I'm just going to go to grad school.
While I don't have pre-med stuff, never took those courses.
I don't want to get a Ph.D. in English, guess I'll go to law school.
That's the thought process for like 80% of the class, maybe higher.
So I went there thinking, law degree won't hurt you.
Looks good on every application, even if you're not going to be a lawyer.
Maybe I'll be a lawyer for a short period of time.
Then after law school, these law firms came and went.
I know you don't want to be a lawyer, but what if we bury you in a pile of money in exchange
for every minute of your time?
And you go, great, my time's not worth squat, but you're going to pay me for it?
Let's do this.
So I did that.
And then when I was in law school and when I started my legal job, I was doing podcasting,
a friend of mine said, hey, I've got an evening gig on Sirius XM satellite radio doing a show.
I can't get there.
I live in Virginia.
You should just do it.
And I said, I don't think that's how jobs on radio work.
I don't think you can give them to your friends.
But he gave me a shot.
The station manager liked my podcast,
which I had already been doing for six months
or eight months or however long it was.
And he goes, oh, you can do this.
Gave us a shot at radio,
did radio and podcasting for a few years.
The economy tanks,
they ask us lawyers who wants to take a buyout.
I raise my hand and take nine months
full salary and benefits.
Go do the radio show.
Go do the podcast.
Start this little coaching consulting company
that I was running before.
stop doing the radio, move to LA, right?
All these little pivots, you have to be,
and there's probably some Zen Buddhism thing in here, Dan,
you're going to have to step in.
You can't really be so locked onto the rails.
Life is sort of like a hike, right?
It's like you go off the trail,
you got to the bathroom, you want to see the flower over here.
People act like it's a railroad track,
and you can only go in this direction.
What they don't realize is you're supposed to meander around
and go and take a drink from the street.
I'm going to screw up this metaphor, by the way.
So I'm just waiting for you to rescue me.
You're going to take a drink from the stream.
You're going to go look at the birds, right?
You have to be open to that because the people who treat it like it's a railroad track,
they wake up one day and they go, why the hell am I still working at this bank?
I hate this.
Then they got the golden handcuffs and they go, but if I leave, no more private school for the kids
probably have to sell the boat and they just go, eh, I'm retiring in 15 years.
This will be fine.
That's what a lot of my friends are who are still lawyers.
That's literally what they tell me.
I'm looking forward to retirement.
I'm like, we're 44.
You're 41.
You're thinking about retirement.
Do you know you are not even halfway through your career, man?
That's depressing.
So be available to the pivot.
And for me, it's not follow your passion.
It's bring your passion with you, especially in the beginning, right?
In that job that you don't really love as an attorney,
bring 100% of your focus and energy to it and do a damn good job.
But it doesn't mean that you have to do that for the rest of your life.
Like, you really have to have your eyes open to what you want to do and your interest.
We'll talk about on my show what went wrong over at ABC News,
but is it safe to say you enjoy doing what you're doing now more than you are?
Yeah, no, nothing went wrong at ABC, actually.
I just, I had two things I really liked, and this is the thing I liked doing more.
But you know, you didn't buy a boat.
I definitely did not buy a boat.
I lived very frugally.
When you said follow your passion for a second,
it just reminded me of the fact that I think I've been wrong on this before,
If there are loyal listeners out there,
they may have heard me talk about this before.
But in 2005, I was invited to give a commencement address
at the school that I attended, the college I attended,
which is Colby College.
And I got up and gave a follow-your-passion speech.
Who doesn't?
Which I believed at the time,
because that's what I had done.
But not everybody actually has a passion.
Right.
Sometimes the passion actually follows the engagement.
You do work on something
that you may not be passionate about at the beginning,
but the passion emerges from that.
But that was not true for me.
I was passionate about journalism
and I went and did it
and I was off to the races.
But that actually was a bit of a,
here we go with that word again,
privileged argument.
So what's your take on this question?
Yeah, so people always go,
you're a hypocrite,
you're doing something you're passionate about.
That's true, but it's not like I graduated from high school
and I was like,
I am going to be a podcaster.
Nobody even knew what podcasts were when I started.
They didn't make money for almost a decade.
There was no such thing as podcast
advertising for the first 10 or 12 years that I did the show.
So I don't think most of us should follow our passion.
In fact, there's no better way to ruin a passion than to try and monetize it and make
it your job.
This is the interesting thing, especially about podcasting, right?
People go, oh, man, how long did it take you before you started making money?
I'm like, it's a hobby.
You're asking me how you can monetize your hobby.
When your kid is building Legos, does he go, man, one day, I am going to make a ton of money
building these things?
Nobody's collecting model trains and going,
this is going to be a great career for me.
Nobody does that.
Somehow with podcasting,
it's like not allowed to be a hobby.
It always has to be a business.
I think it's a terrible way to look at it.
And I think partially is survivorship bias.
Looking at somebody like you or Anderson Cooper or like Brian Williams,
you're looking at pure survivorship bias, right?
These are the people that had a lot of talent,
a lot of luck,
and also shoveled a metric ton of SHIT.
and got through to where they are now.
And maybe are not necessarily enjoying every minute of what they're doing,
but they make $485,000 a year or add a couple of zeros to that.
What do I know?
Right.
And that's why you see those folks doing that.
And were they passionate about it or were they good at it and then got great at it?
And now they're stuck doing it or they love doing it now.
There's plenty of people that don't follow their passion that make a great life.
Scott Galloway, who I'm sure has been, has he been on the show,
Yeah, he is. One of his things is the person giving a commencement speech and telling you to follow your passion, they made a billion dollars in iron smelting. 100%. Right? The person telling you to follow your passion, Mark Cuban, if you go, what are you passionate about? Oh, investing. Well, okay, when you didn't have any money to invest, what were you passionate about? Nothing. I was just dead set on making money. So you were passionate about getting rich. Now you're passionate about using your money. He wasn't passionate about what did he make his money off of, like, amalgamating radio shows onto broadcast.com.
so they could be streamed online.
Literally no human has ever been passionate about doing that.
Nobody.
Nobody's passionate about that.
But he will tell you, or somebody like him, I should say.
I'm not going to put words in his mess.
Somebody like him will tell you, they'll get up there and go,
follow your passion, follow your dreams.
That is probably a great idea if you're talking about
how somebody can find a hobby.
You should follow your dreams if you want to find a hobby that you enjoy,
follow those dreams.
If you want to find a career that actually pays for you to live an acceptable lifestyle,
I recommend HVAC.
I recommend construction or,
any trade, those are really good ways to make a good life for yourself. You don't have to follow
your passion. But you bring it with you. When you get that HVAC job, you learn everything you can
and you take all of the knowledge you get during your apprenticeship and you learn the business
and you be the guy who owns 12 HVAC trucks that go all over Manhattan. That's how you get rich.
You bring your passion with you. You don't necessarily follow it. Those of us that followed our
passion and got rich doing that, you might as well buy a lottery ticket. Yes, right. You and I both won the
We won the lottery. And anybody who's in our position, speaking of privilege, that doesn't
acknowledge the massive role of luck and timing is lie. They are delusional. They are lying to
themselves and they're lying to everybody else. Yep. Yep. Well said.
Coming up, Jordan talks about his thoughts on hustle culture, how to ask for a raise and the
strategic value of asking for advice. You and I are both sort of, we find ourselves in interesting
corners of what has sometimes been called the Manosphere, you know, white dudes with podcasts.
Well, yeah.
One of the things you sometimes hear in the darker precincts of the Manosphere is you got to crush it.
Always be working.
Thank God it's Monday.
You know, you can sleep when you're dead, et cetera, et cetera.
Hustle culture.
Yeah.
And so you've done, I listened to a great episode.
You'd be dead earlier if you do the hustle thing.
Well, exactly, yes.
You can, you will be sleeping sooner than the rest of us.
What is your take on hustle culture?
I know what it is, but I would like you.
tell these folks. I know you know. This is how questions and interviews work.
Thank you. Yeah, you know, for me, it was a shame to see this because the hustle culture that
existed when I was in law school where it was every minute you're not studying, someone else
is studying harder than you. The final exam is 100% of your grade. There's a finite number of
jobs out there. We're all competing for them. Hide the library book that everybody needs so
that they can't. I mean, that existed, right? To see that,
proliferate to everybody is horrifying.
That was very toxic, very unhealthy.
The level of competition drove people.
We had suicides.
We had eating disorders.
We had people that just opted out and quit.
We had people who dropped out of school that would have made fine lawyers because they
couldn't handle or didn't want to handle all that.
That's a damn shame.
So to see that now being absorbed by high school kids is awful.
It's not a good way to live.
it's not motivated. People who need to be motivated, being told that they're never going to be enough
unless they work 24-7, that's very temporary motivation. Usually it's completely an effective motivation.
So I strongly recommend people insulate themselves from this and do not consume that kind of content.
By the way, I know a lot of those big channels that create those videos, those hustle culture videos.
You know how those make money. They either get a ton of plays and they have advertising,
or they sell courses on things like how to get ahead,
but it's all the same recycled nonsense
or stuff you could get from
how to win friends and influence people
phrased by some dude in a video.
That's $48 a month recurring.
That's how that guy's getting ahead.
He's not hustling.
He's making videos telling you to do that, right?
It's just like, again, Mark Cuban said something along the lines
that people ask them, like,
what do you think of these guys who sell business courses
and teach people how to do this?
And he goes, anybody who's teaching you how to make money,
they are lying to you because if what they taught worked,
they would do that.
That's how they would make their money.
The last thing they would do is package it into an easy-to-consume course
and make that for sale.
And that's true.
I tell people how to grow podcasts and stuff,
but of course I have certain trade secrets
and I'm like, I will only talk about this
when it is either already widely known
or less effective than it is for me right now.
I'll give people the basics and stuff like that.
But anybody who's like trading cryptocurrency
and knows the secret formula to do it,
they're not telling anybody else.
They are using that glitch to get rich as hell,
and then when it either doesn't work anymore
or start slowing down,
that's when they go,
all right, how do I continue to make money doing it?
Ah, I train other people how to do this.
And they'll make a little, but I'll make more.
That's hustle culture.
It's at heart, deceptive,
it's disingenuous,
and it relies on you feeling like you are not enough
or doing enough to succeed.
And that is inherently bad for you.
Right.
Yes, the always behindness, never a duffness piece of it is really pernicious.
I would say the other part of this is there's a really good argument to be made that I'm stealing this from a guy named Alex Pange, Alex Sujong Kim Pang.
You should actually have him on your podcast.
He wrote a book called Rest, and his argument is that work at rest are two sides of the same coin.
In other words, if you want to be productive, you need rest.
And rest doesn't just mean lying on the couch, although lying on the couch can be great.
Sounds good to me.
It could be, yeah, but it can also be a hobby that requires a lot of energy.
But something that gives your mind a rest so that when you come back to the thing you're
quote unquote hustling on, you're bringing fresh ideas.
You're not stale.
You're not burnt out.
That lands really well for me because I was hustling in an unhealthy way previously.
I agree.
There's so much, I'm glad there's science behind this now because when I went to law school and I
would say things like, you know, I need to be well rested for this.
need to go to the gym.
People would go,
sucker.
Look at him doing that.
Now, of course, we know.
Actually, endorphins this,
sleep brainwaves, that.
The science is there.
But before it was,
there were guys in my law firm
where it was like,
oh, you're screwed, man.
You have a family.
You're never going to make it.
Or you better get used
to never seeing your wife and kids
because there's no such thing
as work-life balance.
If you're in a job like that,
they do not value your individual contribution.
You're a workhorse.
You're a stamping press that can be replaced as soon as you are worn out.
Look, we're in a creative sort of sphere.
I'm doing interviews.
I'm reading books.
I need to absolutely be in good physical shape to be reading 24-7.
I need to build Legos with my kid.
And I need to play video games and not talk to anybody.
And I need to go for long walks and hikes and stuff like that.
Because otherwise, my work suffers.
because I don't want to
freaking be there anymore.
And when that happens,
the interview stinks
or my ability to ask
reasonable questions
goes out the window
because I am just
trudging through yet another one.
I'm so glad
that people are now
talking about the science of rest
because now people
might actually finally listen.
Before it was just,
yeah, if you're a wimp,
I guess you can take a break.
Yeah, if you're a loser,
I guess you can sleep
eight hours a night
if you want to be like that.
You still see these hustle culture gurus out there
and it's like,
oh, yeah,
whining about how you don't have time.
What are you doing from 8 p.m. to 4 o'clock in the morning every night?
I've heard somebody say that.
I'm not going to mention their name.
They live in this very city.
What are you doing from the hours of 7 p.m. to 2 a.m.
Oh, it's called my family.
Oh, wait, you are divorced and maybe your kids don't talk to you.
Maybe I shouldn't take your advice.
Maybe I shouldn't listen to you and follow your example.
You're rich, but are you?
Your wife left you.
I don't think that's a win.
Well said.
As I made my table of content,
for the book that you should be writing on how to succeed.
One of the chapters that I'm proposing that you write is on,
and this is actually taken right from the title of one of your episodes,
is the pluses and minuses of vulnerability.
We've got people like Bray Brown out there doing great work on vulnerability.
In other words, being honest, real in a professional context,
although she talks about it holistically.
But within a professional context, what's your take on the ups and,
the upsides and downsides of being authentic or vulnerable
or whatever the word is you want to choose.
Yeah, I know. Any word you use is automatically overuse and cliche.
So for me, when I was younger, again,
these are other influences I see cropping up now
that make me a little bit sad.
When I was younger, it was all about like being a tough macho guy
that was a trait that was valued among young men.
I was really grateful that that started to slip away.
Now, of course, we see like a resurgence of,
that's stronger than I've ever seen.
in my life, unfortunately.
But one of the things I used to teach back in the day
when I was doing the personal development stuff
was a strong guy can put the shield down
and doesn't need to wear all the armor.
It's not the strong guy that needs to front
and put up the idea that nothing phases them
and that they're completely unbothered.
Like that's kind of, in my opinion,
antiquated and outdated ideal of masculinity.
Think about it.
A strong guy, when their son is having a problem,
what does a strong guy do? Does he say, suck it up? You need to learn how to not deal with this
and shove it aside. That's kind of like what our parents did or their parents did. That's not what
a real strong man does. A strong man has the emotional capacity to deal with somebody else's
perceived weakness or somebody else's need for their strength, right? When somebody needs your
strength and all you do is push them away, I think that's one of the weakest things you can do,
especially as a father.
If your daughter has a problem
or your son has a problem,
the worst thing you can do
is pretend,
because that's what you're doing,
pretend that that shouldn't bother them
and that it doesn't bother you.
It's ridiculous.
You need to develop that ability
to put the shield down.
And the way you connect with people
as well is you put that shield down.
The guy who acts like he has absolutely
no flaws, no faults,
and can never be wrong,
that person doesn't have great relationships.
Why would they?
So the best people to learn from
and connect with
are the people where you go, man, I just don't know what I'm going to do with myself.
I don't know where I'm going with my career and I don't know if I'm making the right move.
And they go, oh, yeah, I've felt that way a lot in my life.
Here's the last time I felt that way.
Here's how things worked out for me.
Here's what I did right about it.
Here's actually what I did wrong, what I would do a different way if I had the choice.
And that person goes, man, I feel so much better.
Look at you now.
Look at what you're doing.
And you went through something that was this bad or worse and you made it to where you are now.
I feel a lot better.
If you go, sucks to be you.
How do you think that person feels that?
That never happened to me or I'm too tough to worry about that.
That person is not going to connect with you.
They're never going to open up to you.
They're never going to create a relationship with you.
And you have not helped them at all.
So for me, there's no real downside to that level of vulnerability.
Now, if you make it like your entire personality, I think it can be a little off-putting.
I feel like then it becomes inauthentic once again.
Just everything is always about love and vulnerability.
And look, every man has their own degree of this.
And I think when you're talking about women, especially,
they're a lot more comfortable being open and vulnerable with each other.
What do we notice about friendships between men and friendships between women?
Which gender typically has stronger connections with each other?
In every civilization, it's women.
Have you ever seen the SNL skit where girlfriends are taking their boyfriends or husbands
to essentially a New York City dog run or a dog park?
But it's for dudes to make friends with each other?
I think somebody sent this to me, but I can't remember.
I'll put a link in the show notes.
It's hilarious, and it really just speaks to the emotional imbecility of many of us men.
And that inability to create connection, to have actual friendships is, I think it's safe to say, a big part of why you see mental health issues among so many people with our chromosomal structure.
Could not agree more.
Men making friends as adults, I don't know what the stats are.
I should look this up.
It's abysmal.
And my email inbox, we do an advice segment on Friday,
feedback Friday where people are like,
how do I escape this cult or like how do I get a raise at work,
whatever it is.
And the letters we get from just lonely guys who are like,
I moved away from all my childhood friends
and I realize I have no idea how to make new ones.
We get that letter every single week.
And it's really a shame because friendship is probably
one of the most beautiful things that we have in our lives,
right, relationships with other people.
So the idea that we are a bright,
brought up and we are never taught how to strengthen those relationships is profoundly sad and profoundly
it results in profound loneliness.
Yes.
And you're right.
Mental health has never been, probably never been worse for men.
And that's a huge reason.
What about in a workplace, this whole idea of bringing your whole self to the office?
Yeah.
I mean, you should probably ask you guys had a real job in the last decade and a half.
That might help.
I bring my whole self to the office, but it's also my own.
house and I'm usually not wearing pants.
How big is your team?
There's six of us.
Most of them are not working in that particular
hostile environment.
You mean they don't see you pantsless?
No.
They see, yeah, they're mostly remote.
I've got a bunch of people elsewhere in California.
I've got people in my area, but they're related to me.
Right.
My wife works with me as well.
And then we've got a couple people overseas
in Eastern Europe that do things
like sound engineering.
That's it.
You know, they'll bring your whole self to work.
I think it's probably healthier than not.
the idea that people are connecting with each other
in a more real way in the office is probably good.
I'm sure there's a limit to this,
and I'm sure that that limit has been reached
by in some of the offices
from some of the people listening to
and watching this particular show.
Yes.
I think that limit has been reached by many.
We even have even talked about an example or two of this
in the lunch that we had before recording here.
There's a way to overdo these kinds of things, I think.
Yeah.
You made a reference to this a few moments ago,
and it's on my list of things to ask you
about how to ask for,
a raise. Oh, yeah. Well, probably too long of a particular strategy. There's an article, I think,
on our website about this, and I'm not just trying to, like, squeeze people to the website.
The reason is it's never just about the ask of the raise. It's about the groundwork you do
years prior. The best way to get a raise is to basically work for the job that you want,
or go for the job that you want. The best success stories of people getting a raise from Feedback
Friday from the Jordan Harbinger Show are people that,
say, I really want to work on this particular project, but I'm in this department over here.
And our advice is always something along the lines of, go over to the department where they are
working on that and ask if they have anything that you can do, even though you are in whatever
sales and you want to work on the rockets. Is there anything you can do, especially after
hours that would help them in what they do? And then do that, you're not going to get extra
compensation. You've got to get permission from your boss to do it. And they're going to go only if you do
it and it doesn't interfere with your current work, adhere to that. And you go over there and you go,
I'm going to do all of the reconciliation on the spreadsheets for the whatever. And you do that. And you do
that and you do that. And maybe you do it for a year. And then suddenly you're a good part of that team.
And when a position opens up, they're going to consider you first. That's how you might make a lateral
move. Or in the case of actually getting a raise, you would go to your boss well before you actually
want the raise. And you would say, I really would love to run a project.
Here's an idea that I have for a project.
One real example, again, from Feed-Bad Friday, is somebody said,
I do this thing, but there's definitely going to be a way to automate this.
I found some tools that can do it.
They're kind of expensive, but I feel like I could build something like this.
I just don't really know exactly how.
And I go, okay, go to your boss,
ask him if you're allowed to try your hand at creating an automation tool
that does an element of your job or somebody else's job.
And then when you create that and you have to run it,
Just keep your boss posted every few weeks or months on this particular project.
So this guy built, I don't know all the details by heart,
but he built some kind of tool for the sales pipeline that plugged into Salesforce,
probably some sort of plug in for their API, whatever it was.
And it was very specific to their industry.
And it eliminated like five or six hours a week of this team's work.
And he told his boss he was doing that.
And then when it came time for his performance review,
he was like, hey, we're saving six hours a week doing this thing.
I have other ideas.
And additionally, it goes, those six hours are worth about,
because it's six hours of multiple people's time.
They're worth about $1,200 each.
So I would like 50% of that savings added to my compensation.
And by the way, I have other ideas of things we can automate.
So they created a sort of pseudo position for him
where he's going through different systems
and finding out ways to automate things.
And he's compensated for the work that he already did.
creating that other system.
But he basically had to do that for free
in order to prove that he was worth doing that
and worth that extra compensation.
He didn't go in and go,
I need $5,000 extra dollars
because I've been here for a year.
That's not how you do it.
You raise your game up
and then you ask to be compensated
for the value that you've brought.
Do you think brute seniority
is not a good reason to ask for...
I think it is because you have experience,
maybe you're better at your job.
Is that the best way to ask for a raise?
No.
Is it a possible way to ask for a raise?
Yeah, you might get your cause
of living increase your inflation match whatever it's called sure but would you rather be somebody
who goes hey i'm bringing in an additional 20 000 in revenue can i have five of that or do you want
to be the guy who goes can i please have enough money so that my salary isn't melting away from
inflation and they go well i'll give you 50% of what you ask for because otherwise what are you
going to do about it right especially if you're creating extra value if you can make yourself
indispensable, right? This guy is automating things in this current company. There are other companies
that does where he works. He could bring those tools to the competition. Do they want him to leave
and bring the extra value to a competitor? Or do they want to give him literally one-half to one-fourth
of what he's actually bringing them? It's a no-brainer. It's an easy calculation for them to make.
The numbers work out in his favor. If you're just saying, I need extra money, the numbers do not
work out in your favor. Now they're making a decision as to whether they can afford to lose you
because you're asking for more. Are you worth that? Now, that's not the calculation you want your boss
making. You want your boss going, we cannot afford to have this value go somewhere else. Not can we
afford to do business without this person? That's a totally different question. One's a massive advantage
and a massive lever and the other one is not. Last question for me. What is the strategic value of
asking for advice? Yeah. So there's one of my favorite things.
First of all, when you ask for advice, you get advice.
Check that box.
Second of all, there's a couple schools of thought here.
One is, there's this old, possibly apocryphal story about Benjamin Franklin.
And I think it's in How to Win Friends and Influence people,
where Benjamin Franklin had some enemy in like the, whatever, the Congress somewhere,
or some guy didn't like him.
He said horrible things about Benjamin Franklin.
There's quotes to this effect.
Benjamin Franklin finds out, he does the dossier technique, right?
He finds out this guy loves collecting.
books. And remember, books back then, it's like one guy you know might have one copy of one thing,
and it's the only copy anywhere in the United States or possibly anywhere. So he finds out that this
guy has a rare book, and Benjamin Franklin writes him and goes, I heard you have a, I'm paraphrasing,
kick-ass book collection, and you've got an addition of this. I would love it, and no obligation.
I would be so amazingly blown away if you would let me read that. So the guy sends
them the book. And what this does, this is now called the Benjamin Franklin effect, this guy rationalizes
why I sent him that book, he must not be such a bad guy because I wouldn't have done that otherwise.
You know what? Maybe my beef against him is a little bit overblown. And they become fast allies,
fast friends. When you ask somebody for advice, not only do you get the Benjamin Franklin effect,
but you get the bonus of them, they now have stakes in your success. If you say, how do I
grow my show because I'm leaving ABC News
and I want this to be a sustainable business because I love it
and I give you 90 minutes of advice
if you turn around and fail after that I feel kind of bad
you know like geez I gave you the best help I could
and you like fell flat on your face
and that doesn't feel good so now I've got a little bit of skin
in the game right psychologically
so if you're asking for advice from folks
one they know you want to be there
they know you're serious about learning
you got the Benjamin Franklin effect in case there was a relationship issue
there, but now your relationship with them is stronger.
And they have stakes in your success, man.
That's a really good combination of factors.
And in addition to that, you might actually
get some good advice.
But it's almost like a side effect of everything else.
Is there something you were hoping that we would get to
that we didn't get to?
I was hoping we'd turn on the air conditioner at some point.
I don't know if you're going to leave that in.
You know, honestly, not really.
There's so much we can talk about.
Whenever we do meals, they last until they kick us out of the restaurant.
There's a reason for that.
So I'm just grateful to have the opportunity to be here, man.
I really appreciate you having me on.
Pleasure.
It's a lot of fun.
Are you going to write the book?
No.
I will say that your reason for not wanting to write the book, as I mentioned earlier,
it has to do with time management and not wanting to be a part of hostile culture
because you have two very young children, et cetera, et cetera.
But I do think there, I think you have a book at you.
Eventually, I will write it.
You're right.
I have a two-year-old and a four-and-a-half-year-old, and I spend a ton of time with them.
And I'm away from them right now, which is, you know, it's not a good look to be like, I spend all kinds of time with my kids.
Aren't you in New York City right now and you live in California?
Forget about that.
Yes, I do.
So I'm going to Lego Land after this.
And I'm doing it for multiple days.
So one, pray for me.
And two, I wouldn't be able to necessarily do that kind of thing if I had a bunch of extra projects.
So right now, while my kids are young and they actually want to hang out with me and they actually think dad is cool, I'm putting a lot of this stuff to decide.
Because it's like, oh, man,
every hour that I spend writing or doing something that's not paying the bills right then.
Yes, there's building blocks and stuff that I can put together for later,
but why do I want to be building on something that I cash in?
And then I go, all right, we made an extra whatever from that book.
And my kid goes, whatever, can you drive me to the mall?
Right now he actually wants me to be there and I want to be there.
And I feel like that book will be there later when I'm driving my kid to the mall.
Amen.
Just remind everybody before I let you go,
the name of your show, what the website is.
Just plug away, please.
Yeah.
Jordan Harbinger, H-A-R-B-I-N-G-E-R,
the Jordan Harbinger show or Harbinger,
if that makes it easier to remember.
I'm still not even sure how I want to pronounce it.
And it's Jordan Harbinger.com
is the website with everything.
Wherever fine podcasts are sold,
you can find my show.
We have a YouTube channel as well,
but only like one-third of my shows go up there.
We will put links to all of these in the show notes,
So if you don't have a pen handy, it's in there.
Jordan, always great to see you.
Thank you.
Thank you very much.
Thanks again to Jordan.
Don't forget to check out his show, the Jordan Harpinger Show.
Also, if you want to check out the other episodes, we're doing in the sanely ambitious bucket.
I will put a link in the show notes to a playlist of prior episodes.
Also, don't forget to check out Dan Harris.com.
Subscribers will get a full cheat sheet for this episode filled with all the key takeaways and a full transcript.
We're also doing lots of other cool stuff.
like live AMAs and yeah, anyway, just come check it out.
Trust me.
Before I go, I just want to thank everybody who works so hard on the show.
Our producers are Tara Anderson, Caroline Keenan, and Eleanor Vassili.
Our recording and engineering is handled by the folks over at Pod People.
Lauren Smith is our production manager.
Marissa Schneiderman is our senior producer.
DJ Kashmir is our executive producer.
And Nick Thorburn of the band Islands wrote our theme.
