Ten Percent Happier with Dan Harris - The Science of Emotional Intelligence | Daniel Goleman
Episode Date: December 9, 2020How much would your relationships improve if you could up your emotional intelligence game? That phrase -- emotional intelligence -- entered the lexicon 25 years ago, when my friend Daniel Go...leman wrote a book by the same name. And so on this episode, to mark the 25th anniversary edition of Emotional Intelligence, we’re having Danny on the show. By way of background, he is a Harvard-trained psychologist who, along with other contemplative luminaries such as Joseph Goldstein, Sharon Salzberg, Jon Kabat-Zinn, and others, went to Asia and discovered meditation in the 1960s, and then made it a huge part of their lives and careers. In this conversation, we talk about: the four components of emotional intelligence, how to develop them, and why these skills matter so much during the middle of a pandemic. We also discuss: empathy and relationship management in the age of zoom; the “marshmallow test” and impulse control; a phenomenon he calls “amygdala hijacks”; and why so many Jewish kids in the sixties and seventies got turned on to Buddhism. Where to find Daniel Goleman online: Website: http://www.danielgoleman.info Twitter: https://twitter.com/DanielGolemanEI Facebook: http://www.facebook.com/danielgoleman Books Mentioned: Altered Traits: Science Reveals How Meditation Changes Your Mind, Brain, and Body by Richie Davidson https://www.richardjdavidson.com/altered-traits Man’s Search for Meaning by Viktor Frankl https://bookshop.org/books/man-s-search-for-meaning-9780807014271/9780807014271 A Force for Good: The Dalai Lama's Vision for Our World by Daniel Goleman https://bookshop.org/books/a-force-for-good-the-dalai-lama-s-vision-for-our-world/9780553394894 How much could your relationships improve if your loved ones practiced mindfulness together? For a limited time, if you buy yourself a subscription to Ten Percent Happier, we'll send you a free gift subscription to share with whomever you'd like. Note that nothing is permanent, and this offer is no exception: get it before it ends by going to www.tenpercent.com/december. Full Shownotes: https://www.tenpercent.com/podcast-episode/daniel-goleman-307 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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From ABC, this is the 10% Happier podcast.
I'm Dan Harris.
Hello. How much do you think your relationships could improve
if you and your loved ones practiced mindfulness together? For a limited time, if you buy yourself a subscription to 10% Happier, we'll send you a free gift subscription to share with anybody you want.
So get it before it ends by going to 10% dot com slash December.
That's 10% one word all spelled out dot com slash December.
I'll put a link in the show notes.
Okay, let's get to today's episode.
Speaking of relationships, how much would your relationships improve if you could up your own emotional intelligence game. That phrase, emotional
intelligence, entered the lexicon 25 years ago when my friend Daniel Goleman wrote a book by
the same name. And so on this episode, to mark the 25th anniversary edition of Emotional Intelligence,
we're having Danny on the show. By way of background, he's a Harvard-trained psychologist
who, along with other contemplative
luminaries such as Joseph Goldstein, Sharon Salzberg, and Jon Kabat-Zinn, went to Asia
and discovered meditation back in the 1960s and then made it a huge part of their lives
and their careers.
In this conversation, we're going to talk about the four components of emotional intelligence,
how to develop them, and why these skills matter so much
in the middle of a pandemic. We also are going to discuss empathy and relationship management
in the age of Zoom, the marshmallow test and impulse control, a phenomenon he calls amygdala
hijacks, and why so many Jewish kids in the 60s and 70s got turned on to Buddhism.
Here we go with Danny Goldman.
My friend, Danny Goldman, good to see you. Wonderful to see you, Dan.
You wrote this obscure book called Emotional Intelligence 25 years ago.
I kid because it became a massive bestseller. And let me ask you a really basic question.
What is emotional intelligence?
Well, you know, when I wrote emotional intelligence, IQ was like the big thing.
And it was really speaking to people's overemphasis on purely cognitive abilities. So emotional intelligence means being intelligent about your emotions. And, you know, the way I
look at it, there's four parts to that. There's being aware,
self-awareness is a very big part of it, knowing what you're feeling, why you're feeling it,
how it impacts you. Then managing your emotions, using that self-awareness to get over your upsets
and, you know, encourage your positive emotions, motivations, and so on. And then empathy, tuning into other people
and what they're feeling.
And to do that, you have to pick up a lot of nonverbal cues.
People don't tell you in words.
They tell you in other ways, facial expression and so on.
Then putting that all together to manage your relationships well,
to be effective with other people,
that might be the most visible part of emotional
intelligence. But interestingly, self-awareness, the least visible part, turns out to be foundational.
When you talk about self-awareness within the EQ context, is it the same thing as mindfulness?
Well, I would say mindfulness is an application of self-awareness. In mindfulness
practice, you watch your mind very carefully. You don't let yourself get sucked into this thought
or that thought. You don't judge it. You see it. You acknowledge it. You let it go. That's
definitely self-awareness, but you don't have to be a mindfulness practitioner to be self-aware.
Anybody can do it anytime.
What are you experiencing right now?
What are you thinking about?
What are you feeling?
The answers to that are all self-awareness.
It seems like it might be much easier to do if you've that a mindfulness practice is the equivalent of getting cardiovascularly fit.
You know, the more you work out, the more you ride your bike, the more you do the treadmill,
the more you do whatever it is, the easier it gets. You become more able to exercise for a long time.
And the same thing with exercising your mind,
which is what mindfulness is.
It's a mental workout.
And the workout is you make a deal with yourself
that you're going to watch your thoughts and your feelings
and not judge them and let them come and go.
And when you get distracted and you get caught up in a thought
and you notice you're caught up, you bring it back to that mindful stance.
That bringing it back, I think, is the equivalent of lifting a weight in a gym.
Every time you lift that weight, that muscle gets a little stronger.
And I think every time you bring your mind back, the brain circuits for being able to observe what's going on get a little stronger. It shows your
concentration. And, you know, I just finished a book with my friend, and I think you know him too,
Richard Davidson, the neuroscientist at Wisconsin, where we looked at all the
most recent best studies of meditation. And we found that beginners become more calm,
and they're more able to focus.
And interestingly, from a brain point of view, both of those things use the same neural circuitry.
So self-awareness is a fundamental ability of the brain.
That book called Altered Traits, great book.
And we had Danny and Richie on the show after the book came out.
So we'll post a link to that.
You've spent the past 25 years traveling around the world,
talking to all sorts of different people about emotional intelligence since the book came out.
And I want to go through all four of the aspects.
What do you recommend to people other than meditation
in order to track what's going on in their own minds?
Well, you can ask yourself simple questions. What am I thinking about? What am I feeling?
Why am I feeling that? It doesn't take formal mindfulness practice to do that.
Just any way you can tune in to what's going on inside you and your mind is a way of becoming self-aware.
So I would say that there's probably a spectrum. There's a more disciplined,
systematic self-awareness, which is what you're calling mindfulness. And there's a kind of rough
and ready self-awareness where you just pause, take a moment, and let yourself introspect. That's maybe
the other end of the spectrum. When you came out with a book 25 years ago, Meditation Wasn't Cool
Yet, was this a way to talk about self-awareness that would be more acceptable in the halls of
major corporations, et cetera, et cetera? Well, actually, I wasn't thinking about
meditation per se when I wrote Emotional Intelligence. I was looking at about a decade
of research on the brain and emotion, which was like, that was a very new thing back then.
And I was looking for a framework that would allow me to encapsulate all that. And the idea
of emotional intelligence, which by the way, is not my idea.
That was the title of an obscure article by Peter Salovey, who then was a junior professor at Yale,
now the president of Yale, and a graduate student of his, Jack Mayer, who's now at
University of New Hampshire. They use that word or that phrase, emotional intelligence. I thought, wow, that is a great phrase. And I used it for my book. So when I talked about self-awareness in the book,
self-awareness has been around for a long, long, long time. If you look at the Greek philosophers,
they're talking about self-awareness a lot. And they're not talking about meditation particularly. As it happens,
the framework of self-awareness allows for meditation to be a kind of application.
But that was not really in my mind when I wrote Emotional Intelligence. And
the fact that it's come into the education world and the business world and people's lives
to such a great extent, and I think
to some extent because of your efforts, is wonderful, but wasn't really my point in writing
the book Emotional Intelligence. Even though you were at that time already a long-term dedicated
meditation practitioner. Yes, I was in my private life, but the trope that I used, if you will, in writing motion intelligence was really from the work I was doing then at the New York Times as a science journalist. The book was a way to report a lot of science in a palatable format. And back then, none of that science had anything to do with meditation.
science had anything to do with meditation. These days, that's a really hot topic, which is why Richard Davidson and I did the book Altered Traits. But in 1995, it wasn't on the map.
So what's the second? I'd love to go through the four aspects of emotional intelligence.
What's the second one? So the first one is self-awareness,
and the second is using that insight, what I'm feeling now, why I'm feeling it, to manage your emotions.
A particularly disturbing or upsetting, you talked a lot in that section about the amygdala,
the brain's radar for threat, and how it can easily take over the thinking brain,
the rational brain or prefrontal cortex in what I called an amygdala hijack, where
all of a sudden out of nowhere, you're just feeling
really frightened or really angry. That's the hijack. And it happens very suddenly,
and it's very strong, and you don't expect it, but it makes you do something or say something
that you regret later. That's the hallmark, the regret of the hijack. It means that what you do
is not in your own interest or the interest of the other
person. And self-management comes down to handling the negative, the disruptive feelings,
and then also encouraging the positive ones. And I think meditation, by the way, is helpful there,
although at the time I didn't really talk about it. But by positive ones, I mean pursuing your goals.
It turns out if you have a long-term goal in mind
and you picture how you're going to feel when you achieve that goal,
circuitry in the left side of the prefrontal cortex,
just behind the forehead, lights up and makes you feel good.
And that keeps you going despite setbacks.
Or just having a positive outlook and feeling, you know, things didn't work out so well today. Well, tomorrow's
a new day. So those are the kinds of positive emotions that self-management applies to.
For pretty understandable reasons, you didn't want to be waving the meditation flag around
too prominently. So what do you recommend for
dealing with an amygdala hijack? Well, the antidote to the amygdala hijack is what's
called cognitive control. Basically, the definition, this comes from, I think, Victor
Frankl in his wonderful book, Man's Search for Meaning. And I have to mention that they discovered some... So, Frankl was in concentration
camps for about four years and survived. And he was a psychiatrist, and he proposed a therapy based
on finding your purpose or meaning in life. And Frankl, in his book, says that maturity essentially
is widening the gap between your first impulse and what you actually do or say.
And in that gap, you can decide, well, you know, my first impulse maybe was a magnet of the hijack.
I'm not going to do that. And then do something more effective. That's real self-management.
That's the core of self-management. And you can enhance cognitive control any number of ways. When you don't have that ice
cream for dessert that you could have ordered, you're exhibiting cognitive control. When you
tell your kid, well, do your homework first, and then you can play a video game, you're teaching
your child cognitive control. There's a Sesame Street segment with the cookie monster where he's trying to join the cookie connoisseur club.
In order to do that, he has to learn to sniff the cookie,
look at it, see if there's an imperfection,
and then take a nibble.
Well, that's very hard for Cookie, who is impulse embodied.
But that's teaching toddlers cognitive control.
He manages to do it, finally.
So there's lots of ways to enhance cognitive control. Counting to do it finally. So there's lots of ways to enhance cognitive
control. Counting to 10, classic. That's a cognitive control trick.
Taking a deep breath.
Taking deep breath, cognitive control. So there's many, many ways to do it. And I will
grant you that meditation, particularly mindfulness, enhances cognitive control. We know that. But
there's an amazing study that was done in New Zealand that looked at kids between ages four
and eight and assessed their cognitive control. The big assessment is the marshmallow test. You
know that one? Yeah. For those who don't, you might describe it. Sure. So it was done at Stanford
University in the preschool. A little four-year-old was brought into a room, sat down at a little table, and big juicy marshmallows put on the table. And the poor kid is told, you could have this now if you want, but if you wait till I run an errand and come back, don't eat it till then. You can have two. And then the experimenter leaves. That poor kid is just sweating out the seven or eight minutes.
That poor kid is just sweating out the seven or eight minutes.
And about a third of them gobble it on the spot,
and about a third wait the endless time and get two.
They're tracked down 14 years later, and the two groups are compared.
And it turns out that the kids who gobbled still can't delay gratification in pursuit of their goals.
That's what this is a test of.
They don't get along as well with their friends.
And the kids who waited had a huge advantage on their college entrance exam score, which was a surprise, but it means they
learned better. And in New Zealand, they tested kids on cognitive control. There are many different
tests. That was one of them. Then they tracked them down in their 30s, and they found how they
did as a kid on cognitive control predicted their financial success in their health,
kid on cognitive control predicted their financial success in their health stronger than IQ in childhood and stronger than the wealth of the family they grew up in. It's a great leveler.
It's independent ability. And it turned out the kids who by age eight got good at it but weren't
so good at four had the same advantages, and we know it can be taught. So, I've become a big advocate in
teaching these skills of emotional intelligence to kids in school. It's called social emotional
learning. It's actually a program that's become worldwide. But that was another point I made in
the book. So, the second part is emotional management, self-management.
Can I stop you on the marshmallow test for a second?
Yeah, sure, of course.
Because the marshmallow test haunts me.
I'm reasonably good.
Anybody who's written a book,
you and both of us have written books,
is reasonably-
It's a marshmallow test itself.
Yes, it's horrible.
It's a leap of faith.
Often takes years to write a book
and you're hoping that it doesn't suck uncontrollably.
The process will,
but they're hoping the product won't.
You're really delaying all sorts of gratification.
I've described it as being like on the cusp of a sneeze for four years.
It's just horrible.
Right, so I can do that.
I'm complaining the whole time, as you've just seen, but I can do it.
But if you put a marshmallow in front of me, I'm going to eat it.
And same thing with an Oreo or whatever.
I have no cognitive control around the actual marshmallow. So I have sometimes trouble
computing these two things. So think about domain specificity.
Eating is a different skill set and a different temptation set than writing a book. You happen to be good, or at least willing to endure,
writing a book. I wouldn't put a lot of dessert in front of you.
So, domain specificity, that helps. Okay. So, sorry, I think I'm going to move on now to the
third sphere. Yeah. So, the third is empathy, which is self-awareness turned outward. You're tuning
into someone else and you're picking up what they're feeling particularly, and you're doing it
without them telling you what they feel because people don't ever tell you in words or very rarely.
Maybe your wife does, but very few people will tell you in words. They tell you in tone of voice
and facial expression and non-verbal so you're picking up
non-verbals and there are three kinds of empathy one is cognitive you know how that person thinks
about things you can get their perspective you know the words they use to cut up that part of
reality the mental models it's called technically and this makes you a very good communicator. You can imagine, you know, people who write books, for example, need to have this
kind of empathy because you need to know what words to use so people will, A, want to read,
and B, understand. The second kind is emotional empathy. And these are based on different parts
of the brain, by the way.
This is based on newly discovered circuitry, the social brain, which is largely the forebrain. And these circuits form a brain-to-brain link, this kind of silent back channel,
for any time you're face-to-face in front of someone. This is sensing what the other person feels, and you pick it up
because you know, because your body's picking it up for you. You sense their feelings immediately.
And that is the basis of rapport, of feeling close to someone. The nourishing interactions
we have in life are based on this. But neither of those kinds of empathy necessarily make you a caring person.
So that people who are Machiavellian, who are manipulators or sociopaths can use this information
to get people to do what they want. You can use it, for example, in an election message.
You can use it in marketing. You can use it not necessarily in
the best interest of the other person. What you want is the third kind of empathy, which is
technically called empathic concern. It means you care about the person, you have their well-being
or best interests in mind. That's the basis of this kind of empathy, is basis of compassion,
mind. That's the basis of this kind of empathy, is basis of compassion, of wanting to help out the other person. So, there are different kinds of empathy, but that's the third part of emotional
intelligence. In my world and your world, too, we talk about the practices that one can use to
boost one's compassion or empathic concern,
the Brahma Viharas or the loving kindness and Karuna practices,
Metta and Karuna practices,
where you envision people
and then silently send them phrases.
May you be happy, may you be free of suffering.
What are the recommendations
for building this muscle of empathic concern?
I call that whole set of exercises the circle of caring,
where you might envision someone you're grateful to in your own life and wish them well.
You hope that they be safe or happy or healthy, that they have a life that's fulfilled.
And then bring those same wishes to yourself and then to people you love and people you happen to know and then to those same wishes to yourself, and then to people you love, and people you happen to know, and then to everyone everywhere.
That's basically the format that you're talking about.
And it needn't be within a spiritual framework or even a religious framework.
I think it can just be human caring.
The Dalai Lama actually talks a lot about how every major religion shares the value of loving others and of compassion.
Certainly, there's exercises in Christianity that do this, and he often complains, in fact,
that Buddhists, by and large, don't do as much actual work that's compassionate compared to,
say, Christians, who will go to, you know, very poor parts of the
world and set up a school or a health clinic and so on. But at any rate, he says it's not enough
just to wish well to other people. He wants to see people actually do something,
but that's compassion in action. And by the way, it turns out that the exercises you're describing,
the way, it turns out that the exercises you're describing, research shows, do make people more likely to help out, more likely to, for example, give up a chair to someone on crutches when there's
no other option, to give to a charity and so on. There's research at Max Planck Institute that
suggests that this very kind of meditation that you're talking about, or mind training in a non-spiritual
framework, enhances the brain circuitry that makes someone more likely to help out.
So I think that any way you can do it is for the good. And I happen to value compassion
personally as an ethic to act on the world. You've spent a lot of time with the Dalai Lama,
and you've written a book about him, just to name, check another book that you wrote. It's
called A Force for Good. So if people are interested in your work with the Dalai Lama,
that's worth checking out. I'm curious, when you wrote Emotional Intelligence, what did you
recommend people do to boost these capacities, given how important they are?
people do to boost these capacities given how important they are?
So, Dan, Emotional Intelligence is not a how-to book. I didn't recommend. I said,
here's what it is and why it matters. Interesting. And I leave it to the reader to find out. Now, since then, I've gotten more involved in how you
do it. And one of the things I do recommend, for example, is a circle of caring. But it might
be, for example, in a business setting, if you're someone's boss and you notice they're having a
hard time, and by the way, in this day of COVID, lots of people are, you might reach out to that
person one-on-one and just have a conversation about the person. How are you doing? What does
that person want from life or from the career, from this job? That's a caring conversation, and it's an act of compassion. So I would say
there's a spectrum of compassion, which goes from paying attention, serious attention,
really being present to the other person, human to human, to doing something like you're describing
that actually makes you more likely to be compassionate. Generally, the Dalai Lama,
when I wrote the book Force for Good, it was about his vision for the world. And he talks
about a muscular compassion. He says many regimes in the world are corrupt. And we found this out
with the Panama Papers.
You know, there are 140 or something people in government roles who are using that role to enrich themselves and stashing the money in secret bank accounts.
So it's a huge problem worldwide.
And he said we need accountability and transparency.
He sees that as a form of compassion.
He puts all of that under compassion.
You know, doing things to slow or halt what's
happening with the climate.
He sees that as compassion.
So compassion can take many, many forms.
And he's pretty hard-nosed about what they might be.
So I think it starts with being kind and paying attention to the people we're with.
And it can go into, you know, social action, political action.
There's a spectrum there, too.
Agreed.
Since you raised the specter of COVID in the era of Zoom,
any other thoughts for how we can boost our emotional attunement
at a time when we're seeing, many of us are seeing our colleagues
through screens as opposed to right there in person? I think it starts with self-awareness
and self-management and then goes to help. The reason is this. If you yourself are flooded with
fears or anger, your view of the other person will be distorted. So the first job to be kind is to be calm and
clear so that you can actually tune into the person. I gave a talk by Zoom to a big group
of physicians in Chicago who are on the front lines of COVID. Physicians today are finding that their income is being reduced because people are giving up having surgery that is voluntary rather than essential.
They're not coming to the doctor because they're being asked to risk their lives
by treating patients with COVID, where they could get the virus themselves or bring it home to their
family. So there's a lot of anxiety among physicians who are treating patients today,
who are not treating patients because medicine, you know, it's a little bit shattered as a business
model. So anyway, one of the things I told them comes not from the meditation world, but from the world of
yoga. It's a breath exercise. It's very simple. You take a deep breath into your belly, it expands.
You hold it for as long as it's comfortable. You exhale slowly and you take another deep breath
into your belly. You do it six to nine times if you can.
And the research shows that it shifts your physiological state from being in the fight or flight mode to being very relaxed.
So that's a right on the spot thing you can do.
And then if you want to get better at it in the long term, you could do the kind of mental exercise we've talked about that you're calling
mindfulness for sure. But that's, you know, right on the spot thing you can do. Now, once you're
more calm and a little more clear, you can tune into the other person. And by Zoom, it's a little
hard. For one thing, think about this. You can't have eye contact on Zoom. You either, at least on
my Zoom, I either look at the camera or I look at the person's picture, but I can't have eye contact on Zoom. You either, at least on my Zoom,
I either look at the camera or I look at the person's picture, but I can't do both at the
same time because of the physical setup. So the loss of eye contact is huge in terms of actually
tuning in. You want to watch the person, but then the person feels a little disconnected from you.
But you want to watch the person very carefully, because if you were with that person, you would pick up their nonverbals instantly
without having to make an effort. On Zoom, you have to make a little bit of an effort.
If you can pick up facial expressions, fleeting facial expressions, you can do a pretty good job of sensing the person's emotional state, and then you have a better sense of how to interact with them, what it is that person needs from you right now.
It's interesting. You mentioned breathing exercises, and that seems like a huge gap in my knowledge.
In the types of Buddhist meditation that I've done, you can use the breath as your
object in meditation, but you're not supposed to breathe in any special way. Maybe you take a few
deep breaths at the beginning, but it seems like I was just doing it on my own, just doing the deep
belly breathing as you described it. And like, I felt like I relaxed in that moment. Is there
more to say about breathing exercises? You know, it's an ancient tradition in India,
and it's been brought to the West largely through yoga.
And I'm talking strip mall yoga here.
You go to the yoga studio.
And if you do a more serious Indian spiritual tradition,
they'll probably give you several ways to control your breath.
You can control it by breathing more deeply or more shallowly or inhaling and exhaling
more slowly. There's many variations. But it turns out that when Buddhism was brought to Tibet
in the 9th to 11th century, they brought the breathing techniques along with it.
to Tibet in the 9th to 11th century, they brought the breathing techniques along with it.
And so in the Tibetan traditions, they still use breathing methods. But in the Southern Buddhists, the Theravadan Thai and so on traditions, at least initially, the classical methods just have
you watch your breath and not try to intervene in it in any way.
That's because you're working with your attention and your mind.
But in other parts of Indian traditions, they use breath, well, they use it very methodically, actually, in some parts.
actually, in some parts. So there's actually been less research on the science of managing your breath, controlling your breath, than there has been on mindfulness. But it does show pretty
clearly the physiological shift I talked about as one of the major benefits.
As promised, what's the fourth aspect of emotional intelligence?
Well, it's putting together your
self-awareness and your self-management and your empathy tuning into people putting that all
together to have a powerful relationship with someone a good interaction it's probably the
most visible part of emotional intelligence you know it's it would be why someone would come away from interacting with you by saying, wow, he's got a lot of emotional intelligence, or he needs more emotional intelligence, depending on how it went.
But how it went is largely the outcome of, you know, how you are able to put together your tuning into the other person and how you're handling yourself.
And so relationship management is essential for a good marital relationship, being a good parent,
being a good teacher, a good colleague, a good leader, good boss. It matters all over the place, and it's how people pretty much evaluate other people in this dimension, how things went when we interacted.
I think it's probably the—it's an invaluable part.
All four parts matter, but relationship management is pretty much how you and me and the rest of us are going to be judged in this domain by other people.
I suspect you'll agree with this, but I've had so many researchers who study, you know,
human flourishing, human well-being and its opposite. I've had so many people come on the
show and say that the data show over and over again that relationships are one of, if not the most important components
of a happy life. Yeah. And the reverse of that is loneliness is lethal. That is, it ups the
likelihood that you're going to get a major disease, that you're going to be depressed,
anxious, going to die sooner than people who are not lonely, people who have strong,
good relationships. And particularly, I think, Dan,
in this day and age of COVID, when people are afraid to have close face-to-face relationships,
it's important to try to maintain even a Zoom contact or a phone call with a friend or with
your family to make sure your relationships are still strong and resilient.
And resilience is, by the way, a critical part of self-management. Resilience means how quickly
you recover from upset, from anxiety, from fear, from anger, and get back to that kind of calm
baseline. And if your physiology is calm, your mind will be more clear. So resilience helps you
handle relationships better because you can get over whatever is preoccupying you and tune into
the person you're with. Are there studies around what modalities work best to boost one's resilience?
Oddly enough, a meditation of mindfulness seemed to help a lot.
I mean, it makes sense because, you know, over and over and over again, you're confronted with
your own inner cacophony and you've got to be able to let it go and go back to your breath.
I mean, so that is resilience right there.
It's direct training and letting go
of that thing that is upsetting you, worrying you, preoccupying you, and being able to get back to
something else. And by the way, a hijack at work or when you're writing a book or when doing any
tasks that you care about or being with people you love is a distractor. Emotions are our strongest distractions.
And so if we can get over it more quickly, it means we can get back to what matters to us,
that person in front of us or the thing we have to do today. So yeah, it's a critical skill and
it opens the door to a strong, positive interaction with someone else, which is the basic diet of a good relationship.
I know you're of the view that emotional intelligence is more important now than ever.
Why?
I think emotional intelligence is a more useful skill than it has been in the past because of COVID,
because of the faltering economy,
because of the ways in which we no longer can interact naturally with each other.
And it's an antidote to each of those parts. First of all, it helps us directly with our own emotional turmoil
and how we can handle that and how we can get over it or let it go
or be resilient. And then it helps us be more empathic, which I think we have to be today
because of the constraints we're under in relating to each other. We need to get along
with the people in our pod, in our family, or whatever friends are,
you know, seeing us regularly.
And then we need to stay connected
to people we no longer can see,
but really care about.
And that takes empathy and the relationship skills.
Do you have thoughts on emotional intelligence
as it pertains to the venomous partisan divide in the country and,
you know, the debates that I'm watching around whether it's even worth having empathy for people
you disagree with because they pose such a mortal existential threat? I have a really good
relationship with someone who voted for the guy I didn't vote for in the last election.
And he voted for that guy because he cares about his guns. And he fears that the guy I voted for is going to take away people's guns. And he lives in the country and he hunts. And I can understand
why he wants to protect his guns, though I actually don't think the guy I voted for
is going to do anything to take away his guns,
but I can see why he'd be afraid of it.
But on every other thing we talk about,
we really agree on a lot of things.
And it turns out that in bridging divides,
friendships matter.
And that if you can be the friend of someone who is on another part of a divide, and this is all kinds of divides, you know, racial divides, ethnic divides, religious divides.
was a childhood friend of yours, and that person's family is on the other side of the divide, you don't harbor the stereotypes or negative feelings. Keep that gap big or growing.
So I think that friendship across divides, or in the emotional intelligence framework,
that fourth part, having strong relationships, or at least maintaining a relationship one-on-one is a way
to heal that divide to some extent. You may never change the person's belief system.
You may never change their ideology. They won't change yours, but you will still be friends
of a sort. And friendships have to do with,
you know, they're based on all kinds of ways of relating,
only one of which has to do with partisan politics.
Much more of my conversation with Danny Goldman
coming up right after this.
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It's been 25 years now since you wrote the book.
How is emotional intelligence showing up in the world as a discipline?
And are you surprised by the reach of this idea?
Dan, as an author, you'll appreciate this.
Before the book came out, I was already getting ready to send out another book proposal
because I didn't think it would be a success.
And I was shocked at the uptake. It became a bestseller around the world in many different languages.
And it penetrated two sectors particularly. One is education. I mentioned this idea of social
emotional learning, which covers the four bases, self-awareness, self-management, empathy,
social skill, the four basics of social intelligence, and adds something that emerges from that,
which is good decision-making.
And by good decision-making for a teenager, it might be, how can I say no to drugs that
my friends want me to try and keep my friends?
That's the kind of decision we're talking about.
my friends. That's the kind of decision we're talking about. And that movement, SEL it's called,
has become worldwide, although it's quite idiosyncratic and sporadic. Many decisions,
at least in the US, decisions are made at the city level, at the grassroots level, or in private schools. So it might be in one town or one city, but not in another,
schools. So it might be in one town or one city, but not in another, or one school, private school,
and not another. And then in the school systems around the world, and there are more than a hundred different programs in SEL. And actually, a lot of emotional intelligence was arguing from
a child development point of view, helping kids get it right in the first place. Because their brain, the circuitry for emotional management,
for emotional, everything is growing as is our social circuitry.
It doesn't become anatomically mature until you're mid-20s.
So I felt that was a powerful argument to help kids learn to be more self-aware,
better at self-management, to really tune into other people,
to learn how to collaborate, how to get along, you know, better at self-management, to really tune into other people, to learn how to
collaborate, how to get along, you know, and help them do it in school. So that has taken off.
And the other is business. I was surprised I had one small chapter called Managing with Heart
and Emotional Intelligence. And all of a sudden, I was surprised to get a lot of requests to speak
in business settings. I hadn't expected it at all, but it's taken off there.
I'm just doing an article for Harvard Business Review
on building an emotionally intelligent organization
because the data is very strong
that if you have emotionally intelligent leaders,
if you have emotionally intelligent teams,
it helps by business metrics,
hard metrics of growth, of profit.
And many, many major corporations in one way or another
have integrated this into what's called their HR, human resources, how they hire, how they manage
performance, what they look for in what they call high potentials, future leaders. And in the
training and development of leadership, they may hire people because they're good at software writing, but they
assume that they can learn to be better at emotional intelligence, which is going to
help them persuade people on their software team to pay attention to this idea they had,
or going to help them get along and collaborate as a team member, or become a good leader.
So it's taken off, I would say, worldwide to my shock,
and particularly in business and in education.
I'm thinking of that Harvard Business Review article
you're working on right now.
And the question that came to mind for me,
some people in the audience might be thinking,
I'm not running the organization I'm in.
How do I get my bosses to be more emotionally intelligent?
You know, that's a question I'm frequently asked.
And one thing I caution people is do not confront your boss and say,
you need more emotional intelligence because it's your boss after all.
However, you may find allies in the organization,
maybe peers of your boss.
You can talk to your boss about,
you know, maybe you could use a little help in how you give performance feedback. That's
something people often do in a way that's damaging instead of emotionally intelligent.
Curious about your meditation practice these days. You've been practicing for quite a while.
You've studied in India. You're close to the Dalai Lama. Who do you consider your teacher these days,
and what is the main emphasis of your teacher? Well, I segued from a kind of advanced form of
mindfulness called Vipassana or insight meditation to kind of a Tibetan cousin of that, which is
called Dzogchen. And the first segue actually was done along with
Joseph Goldstein, Sharon Salzberg, Sam Harris, people whom you may know, who are still major
teachers in the insight tradition, the mindfulness tradition. But we were interested in how the
Tibetan practitioners were doing a kind of what seemed to be a more subtle form of this practice.
And I've kind of stuck with that.
My main teachers along the way, some of them have passed on.
One was Tulku Ergen Rinpoche, who was a meditation master who was trained in Tibet.
Another, Nyoshul Ken Rinpoche, same,
and then a third Adi Rinpoche who stayed in Tibet. All of them were trained in the
kind of old culture of Tibet before the Chinese communists took over.
And then there are students, particularly the sons of Toka Ergyen, Chokinima Rinpoche,
Mingyur Rinpoche, and Sokni Rinpoche, actually with whom I'm writing
a book on meditation right now. So I've stayed in that tradition, and that's my practice to this day.
Mingyur Rinpoche has been on the show a couple times. There's a certain omerta in the Tibetan
Buddhist world not talking about practice in too great of detail, but how would you describe the difference
between Dzogchen, which, by the way, for those who want to look it up, is D-Z-O-G-C-H-E-N.
Oh, good. Well done.
Thank you. How would you describe the difference between Dzogchen and Vipassana or insight?
I would simply say that it's a subtler level of continuum that begins with
insight practice. The omerta is really not a code of honor. It's simply the warning about pride
and ego and talking about your own practice as though your own practice was a big deal,
which is seen in that tradition as a danger.
Do you find yourself just as committed to your practice these days as you were back then?
Well, actually, what got me really committed was writing the book on meditation research
with Richard Davidson, because I saw
there was a kind of dose-response relationship, as they say in medicine. The more you do,
the greater the benefits. And he flew to his lab one by one, 14 yogis, all of whom do Dzogchen
practice. And he found that their brains functioned in really interesting, positive ways
that were rather different from ordinary
brains. And that got me motivated. So now I try to keep as much of my morning free
to practice as I can. And that varies from day to day.
I believe there was some conclusion that retreat time is quite important.
Well, there's a hint of that in the research. It seems that daily practice, you know, 30 minutes a day, an hour a day, whatever it may be, 10 minutes a day, is good for maintaining the progress you've made.
But if you want to advance, people seem to do that more quickly on retreat.
By retreat, I mean going off somewhere where you have no distractions and then
devoting all day for a series of days to just practicing.
There's this whole, I'm using this word tongue-in-cheek, cabal of people in your age
bracket, Jewish, who went to India and elsewhere in Asia and learned meditation in the 60s and 70s
and came back and really have had quite an impact. So you, Richie Davidson, Joseph Goldstein,
Sharon Salzberg, Jack Kornfield, Mark Epstein, Sylvia Boorstein, Tara Brock, who's a little bit
younger. Sam Harris is also younger. But all these folks, Jon Kabat-Zinn, who I definitely shouldn't have left out.
Then there's this sort of Jew boo.
He's actually a Hindu, but the recently passed Ram Dass.
This whole group of really brainy Jewish kids, mostly from the New York area,
with some from Boston who ended up overseas studying this practice and then bringing it home
and then having just a massive impact
either through science or journalism or teaching, writing about meditation.
What do you reckon is going on there?
Why so many people from a similar background?
Why did all of you get interested in this practice so intensely?
So I think you need to zoom out and look at culture and society in a larger lens and
think about why did so many people from that same background become Marxists or communists
a century ago? Why did so many people with that background become psychoanalysts?
that background become a psychoanalyst, why have people from a largely marginalized minority been freer to adopt the next new thing than people who were, I would say,
solidly in the mainstream of that society? That's the way I think about it. So there was a certain
risk when I left Harvard to go to India, and the risk was none of my professors, save one or two,
thought it made any sense at all. And in fact, Richard Davidson, he and I were in the Harvard
graduate program at the same time. He was told by his professors point blank that this interest would be career ending.
You may have heard that from him.
And that was the zeitgeist of the time.
So why were we able to take a risk?
I don't know that the risk was the same for everyone you've mentioned.
Some of those people, Sharon, for example, was an undergrad.
And she went to India
where I met her. Joseph had been in the Peace Corps, and he stayed on to study this. So Jack
had actually, I don't know why he went to Thailand, but he became a monk for several years. And I
think it has to do with the freedom that being on the margin brings you in a society. That's my take.
I'm only half Jewish, but my dad was just a really good worrier. Do you think the Jewish
cultural penchant toward anxiety is playing into this as a factor?
It might be related. I know that I got into meditation myself as an undergrad because of anxiety, and it lowered my anxiety.
I don't know that that was everyone's motivation.
I think it has to do with something that may be related to anxiety, which is risk-taking.
Taking a risk, it can be anxiety-inducing. I would say getting
involved in a new idea or a new way of seeing things or a new practice, at least new to your
culture, is taking a major risk. It's maybe a risk in your career or in your personal life,
but it's not something you do easily.
When I was asked about this the other day, I didn't have the wherewithal to say what you did
about marginalized communities, but I ventured the anxiety piece as a part of the explanation.
And I also said something about the fact that if you think about the Jewish community in the
United States, it's pretty secular. And so there may have been a sort of spiritual thirst. I would say this. I would say that those people from that community who take
those risks are from the secular aspect of it. And the secularization of Judaism started in Europe
with the drive to assimilate and become part of the mainstream culture. And then that came to America.
I just wonder also whether the secular nature of American Judaism could have created a sort of thirst for meaning,
a thirst for spirituality among these young Jewish people
who got so intrigued by Buddhism.
Yeah, I think that's a good answer too.
I'd go with that also. When I went to temple
as a kid, it was kind of like going to a Protestant church. There was no particular juice there.
There was a great cultural identity, but not a great spiritual feeling. And it was much stronger,
And it was much stronger, clearly, when I went to India in an Indian culture.
And the meditation practices were an application of that that could be brought back to the West, interestingly, not for its spirituality, although there's that too, but it's gone to scale because it has practical benefits. And the American culture
is quite a pragmatic culture. Oh, it's going to help me ease my anxiety. It's going to help me
stay focused. It's going to help me tune into other people and have better relationships.
In other words, the kind of emotional intelligence level of benefits is the great
sell point, I think, for meditation or mindfulness. It's scale in the
culture. People who want to go into depth go to a place where you can do a retreat, Spirit Rock,
Insight Meditation Society. But if you want to get it at your HR and your corporation,
you go to this two-hour class, and that can accommodate a lot of people, but you're not
going to go very deep.
This is an opinion, but I think it's an informed one. I think the contribution by this group of
people sometimes referred to as the juboos, and I put you in this group, the contribution to
the teaching of the practice of meditation, the science that has validated the worthiness of said practices, it's incalculable, the impact.
And I personally am just extremely grateful to all of you for the impact it's had on my life
and the impact I see it having on many other people's lives. So that's where I was going
with all of this. I agree. You're welcome. It just seemed to be the right thing to do. Just in terms of making the
world a little better place, there's a lot more to do, by the way, and it doesn't necessarily
involve meditation. I'm quite concerned for my grandchildren about what's happening to the planet. And you've got a kid, you know? You have to
think about the life they'll live and what's happening to the planet and what can be done
to turn things around or at least make it more adaptable. I think there's an enormous blind spot
I think there's an enormous blind spot amongst us all on the actual environmental impacts on the eight global systems that sustain life on the planet of everything we do much good compassion, wanting transparency and taking responsibility, it would be a great thing if we could know at the point when we're thinking of buying something, you know, in what ways does this damage the planet or help the planet?
Am I contributing to the problem or to the solution by getting this thing, by using this thing?
And what about my habits?
You know, that's what I would love to see for the future of the planet.
It's a little far afield from emotional intelligence,
but maybe it's an application.
No, I know it doesn't feel that far afield to me,
and I'm glad you brought it up.
The way I see it is the practices,
the development of emotional intelligence
and also the practices that we've
discussed in secular mindfulness and also Buddhism prepare the ground internally for one to act
externally? I think they do, but the pivot point is not self-awareness, not self-management,
it's empathy and compassion. Yes, yes. If you have that as a North Star,
part of your sense of mission, what is your life about? What are you contributing?
Then I think that working to help the planet follows. But without it, then you're just living
your life and having a good time or as good a time as you can have, but not doing anything to help future generations or the planet's health.
Well, I say this all the time on the show, and I don't apologize to listeners who may be tired of hearing me say this because I think it's so important. A huge shift in my own personal practice was turning in a more fulsome manner toward the development of empathic concern or compassion, friendliness, etc., etc.
And I've seen how it's, I mean, I am far from a perfect person.
I have retained the capacity to be a schmuck in many, many, many ways.
But I just seen how it shows up in my own mind in terms of my own willingness
to turn toward other people's suffering and try to do something about it. Again, by no means a
perfect person, but I think if I can do it, anybody can. Yeah, and I'm glad you said what
you said, because I think it happens in small steps. It's not a major, you know, huge transformation,
It's not a major, you know, huge transformation, but rather, oh, I'm actually paying more attention to, here's one, a homeless guy.
People who have become homeless say that one of the biggest shocks to them is how they become invisible.
People walk right by as though they did not exist. Just stopping and talking to someone or stopping and give them
something, something to eat, some money, means that you've noticing that is a huge but small
step. And I would say it's a metric for people who live in cities of how's your compassion meter
doing. And there's lots and lots of analogs of it in all kinds of different realms. Are you
giving money to a charity? Are you volunteering time? Is what you're doing moving the needle in
that direction in any way? Danny, is there any question I should have asked but failed to ask?
Yes. I want to talk about my podcast. So I'm excited that I'm going to join you as a podcaster.
I am working with a team of people on a podcast called First Person Plural, which is we.
It's about us.
It's emotional intelligence and beyond.
It gets into things like one of my first guests was Richie Davidson, talking about well-being.
like one of my first guests was Richie Davidson, talking about well-being.
Lori Santos, who taught that wonderful course at Yale on happiness.
And I just had a talk yesterday with Lama Rod Owen, a very interesting teacher,
talking about rage and love.
I think a very positive, fruitful way.
And I'm enjoying it because, you know, writing a book takes a long time. And you may have an idea you want to share with people, but it's going to be like two years
or more before anybody sees it. And one of the nice things about podcasts is instant or near
instant gratification. I'm finding, I think, oh, I'd like to feature this idea or this person
and this aspect of emotional intelligence or something else that really piques my interest.
And I can do it pretty quickly by doing a podcast.
So they're just starting a Kickstarter campaign and our first season will launch after that.
And then I think continue.
It's called First Person Plural.
We'll put a link to the Kickstarter campaign
in the show notes. Great. Great job, my friend. Thank you for coming on.
Big thanks to Danny. Great to talk to him at any time. Also, big thanks to everybody who works so
hard to put this show together. Samuel Johns is our senior producer. Marissa Schneiderman
and DJ Kashmir are our producers. Jules Dodson is
our AP. Our sound designer is Matt Boynton of Ultraviolet Audio. And Maria Wirtel is our
production coordinator. We get a ton of wisdom and guidance and oversight from our TPH colleagues,
including Ben Rubin, Nate Tobey, Jen Point, and Liz Levin. And finally, a big thank you to my
ABC News comrades, Ryan Kessler and Josh Kohan. We'll see you all on Friday for a bonus.
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