The a16z Show - How AI Created the Fastest Product Cycle in History
Episode Date: December 4, 2025Recently, a16z General Partner Anish Acharya joined Ollie Forsyth on NEW ECONOMIES. They talked about why consumer tech is surging again, how AI is enabling 100M-user products at unprecedented speed, ...and what founders need to understand heading into 2026 — from distribution shifts to founder mindset to the mechanics behind the fastest product cycle in tech history. Resources:Follow Ollie: https://x.com/ollieforsythFollow Anish: https://x.com/illscience Stay Updated:If you enjoyed this episode, be sure to like, subscribe, and share with your friends!Find a16z on X: https://x.com/a16zFind a16z on LinkedIn: https://www.linkedin.com/company/a16zListen to the a16z Podcast on Spotify: https://open.spotify.com/show/5bC65RDvs3oxnLyqqvkUYXListen to the a16z Podcast on Apple Podcasts: https://podcasts.apple.com/us/podcast/a16z-podcast/id842818711Follow our host: https://x.com/eriktorenbergPlease note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see http://a16z.com/disclosures. Stay Updated:Find a16z on YouTube: YouTubeFind a16z on XFind a16z on LinkedInListen to the a16z Show on SpotifyListen to the a16z Show on Apple PodcastsFollow our host: https://twitter.com/eriktorenberg Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Transcript
Discussion (0)
Anisha Charya is A16Z's general partner for Consumer Tech and AI.
He recently joined Ollie Forsyth on new economies for a wide-ranging conversation on where the next wave of breakout products will come from, how AI is reshaping distribution and why consumer tech is re-accelerating as we headed to 2026.
They also dig into founder psychology, market timing, and the traps early builders should avoid in the current cycle.
We share that discussion here.
Anish, it's great to see you.
Thank you so much of time.
Welcome to the podcast, A16Z.
Wow, you guys are on fire right now.
We're working hard.
We try to be everywhere, you know.
And when there's more opportunity, that means, you know,
Ben says there's no such thing of luck.
We're not allowed to be lucky.
We've just got to cover everything.
So when there's more things to cover,
we've just got to put in more cycles, you know?
I kind of feel like A16 and Z is so well-known in the ecosystem,
but I don't think founders know well enough on what actually happens inside.
Andresen, can you just give us
an update? What's Andreessen all about?
What are you guys focused on?
And what's the lay up land in startups?
Yeah, you know, it's funny,
Ali, because Andreessen is so well known,
but the kind of core thesis of the firm, I think,
is less well known. I didn't know it when I joined
in 2019. And the core
thesis of the firm, Mark and then have written a lovely
blog post about this that, you know, we should
refer your readers to. But the core thesis has
always been that founders make the best
long-term CEOs and leaders of their companies.
Right? And that sounds like a non-concour
controversial statement, but 10 years ago when the firm started 15 years ago, it was actually
controversial. But common practice at the time was that venture firms would bring in a so-called
professional experience CEO. Now, what is the difference between a founder and a CEO? It tends to be
two things, right? Knowledge and networks. So the whole structure of the firm is meant to help founders
be those CEOs of their companies forever by pulling networks and knowledge around them. So that's
like the core thesis. That's a good sort of foundational building block. And then in terms of the
way the firm is composed. It is a big firm, but everybody is a specialist. So the expectation
is that we're all very, very deep and kind of obsessed and technical and operational and networked
in our areas. And because so many interesting things in software cut across many areas,
we're able to kind of come together and bring a better proposition to the founder than you
would get from a smaller team of pure generalists. So that's how we work. And your team size
now is pretty large, right? The team size is large.
But the way to think about the teams, I think the overall firm is maybe 500 people.
But the way to think about this is, you know, the original sort of Andresen, which is all the GPs in one room and all the sort of operating teams around them, we've sort of replicated that.
So today, our apps fund that I invest out of, you know, looks a lot like Andresen Horowitz period 10 years ago, the Infra Fund, the American Diagnism Fund, etc.
So we've really taken the structure of a small number of GPs, operating specialists, and other folks and replicated it.
Because software is just now so much more horizontal than it was 10 or 15 years ago.
So that's the kind of ethos.
You know, the energy that you get in working with us is no different than 10 years ago.
You just have more specialization.
And it's just becoming so competitive, right?
And what I love about you guys is it feels you're always one step ahead of the curve.
And every single venture fund out there, you have specialized practices.
You've just launched this new media vertical, which I think is really interesting.
From the new media vertical, why do you think it's now so important?
for investors to be thinking about not just about capital, but also about distribution, customers, marketing, and so on.
Yeah, Mark said this recently, and I think it's the right framing, which is the thing you want from your venture firm is power.
And the reason for that is, you know, when you're a tiny, you know, baby bunny rabbit startup, you don't necessarily have the types of power that you need.
You don't, you're not necessarily able to fill in the Fortune 500 or the Fortune 2000.
you don't have brand power and presence.
So what you really want to do is take the platform
that your investor gives you and build on their power.
And then over the course of time,
if things go well,
you, of course, become more powerful
and more significant and more well known
than your venture investor.
So distribution is a part of that.
But I think broadly what you want to do
is borrow the sort of credibility
and the presence that your investor has.
And we really try to create the platform
that founders can jump off of.
I like that narrative.
You know, I mean,
we've only been going a year.
We do about a million views
a reason month across our media channel.
And we're starting to invest in a few companies,
especially YC companies.
And actually like our biggest value ads right now is distribution.
And I think we're going to see this kind of evolvement right.
Over the next 12 or 18 months,
more VCs are going to try and do this.
But I think it's going to be tough.
It's super hard to do this well.
And I mean, you guys have a big team and quite a lot of capital behind you.
But the ones who can do it,
I think are the ones you're going to make it.
Well, you guys have done it really well.
You know, when you have somebody like a Maddie on your pod
and then you've got a lesser-known founder
with a smaller-scale company, you know,
it's sort of the collective presence that you and Maddie
and the other guests that you've had
really prop up that founder that may be earlier stage.
So it exactly mirrors what we're doing.
And, you know, it really benefits the ecosystem as a whole.
And by the way, I hope more firms do do it.
Like, I think we're going to have a lot more software
and we need a lot more founder stories to be told.
Totally. Well, we need to collaborate at some stage.
That's the first step.
I'd love to. I'd love to. Yes, yes, yes. Let's make it happen. But I think also, you know, this whole AI landscape has been changing so quickly. Before we came on the show, we said November the 30th of this year, it's going to be three years since at GPT, a thousand, a thousand days. What the hell is happening in AI right now? Can you help I just, you know, bring down what all is happening? It just seems to be changing every freaking day.
I know. I mean, I think it is objectively the fastest sort of development.
product cycle we've ever seen.
There's a lot of reasons for that.
One of it is just the size of tech is so much larger than it ever was before.
I think for a long time, tech was the dog chasing the car, and now we are the car or something.
We've really fulfilled our ambitions.
We're no longer these kind of weirdo hippie kids out in San Francisco or Palo Alto or whatever
else.
So, like, one, the scale of tech is a lot bigger.
Also, I think the nature of this product cycle is different.
Like, if you think back to the mobile product cycle, it sort of was all down to.
stream of Apple. So Apple did the iPhone in 2008. They did the App Store in 2009. This was a
surprising fact to me, but when the App Store came out in 2009, there was only 6 million iPhones
in distribution. Right. So one year post-Iphone, your TAM as a mobile app developer was
six million customers. Today, if you build into the apps SDK, which is the new AI app store that
chat chit is going to be releasing, you've got an audience of 850 million people. So just like
the scale is enormous. But the other interesting.
interesting thing is when we were building an app in the app store in 2009, 2010, what happened
was Apple sort of decided what APIs they would expose and all of the developers would organize
around those APIs, whereas it feels like with large models, it's more of a process of
sort of biology than systems design in that the models are being trained. We're discovering
what the models can do and they have all of these emergent properties. So think for that reason,
there's just as much wider diffusion of things that are being built, things that can be built,
because no central decider is upstream of the entire innovation ecosystem.
It's really, really crazy.
And it's so exciting as well.
You've probably seen a few more AI tech bubbles than I have.
But it feels just in the last three years since Generative AI was launched,
then we've had AI agents, now is vibe coding.
Or it was vibe coding, still vibe coding, now it's voice.
These trends just keep emerging, emerging, emerging.
Is it tough to be a founder right now
in this highly competitive AI landscape
if you're raising $10, $50 million pre-Z rounds?
I mean, I think that the whole trick of being a founder,
much of the trick is an exercise in psychology,
personal psychology, I think.
There's just so many places that you can get stuck.
And I'll tell you about some of the traps.
One of the traps is, oh, my God, I'm too late.
And every founder has that feeling like,
oh, I should have started my company a year ago, a month ago.
And if I had, I'd be where X, Y, Z is.
So I think that's a very common trap.
Another common one is, you know, nobody is funding anyone.
You know, we're in a winter.
Oh my God.
Like even if I built something, nobody will pay attention.
When I was building my first startup in 2009, I remember the TechCrunch article well,
the sort of headline was the end of venture capital.
And I sent it to my co-founder and I said, oh, it's over.
You know, like venture capital is over.
TechCrunch has said so.
And, you know, it doesn't matter what we build because the one will fund it.
looking at competition is another sort of mind trap
or you can look around and feel like,
oh my God, look at how much everyone else is raising
from all these credible folks.
But if you're able to put the blinders on
and just turn that noise down for a moment
and look at where we are from first principles,
what you'll see is actually we're in
kind of the best time to build a startup
we've ever been in that I've ever seen for sure,
which is let's say you're building in consumer.
What is the nature of consumer product today?
Consumers are incredibly excited about AI,
despite what you read in the newspaper.
Millions and millions of users are downloading consumer AI products organically,
so there's no paid acquisition necessary.
With these large models,
you can do these credible, extraordinary things
that would have sounded like science fiction five years ago.
And then, you know, the model companies are beating each other's brains out
to kind of spend more to improve the models
that really benefit all of the founders and builders.
We just saw that with Gemini 3, which looks extraordinary,
was released yesterday.
So it feels like from a first principle,
perspective, there's never been more opportunity, even though, to your point, there's never been more noise.
So many founders are saying, you know, oh, I'm too late. You know, they want to do a legal tech platform, or vibe coding platform.
When you see Loveable just turned one year old yesterday, $200 million in annual current revenue. Good for them.
You know, incredible, right? But then do we, you know, how many vibe coding tools do we need?
Are we going to be, are we going to go down the route to these founders are going to create really interesting products, but they're highly special.
lies and the highly verticalize.
Is that the really going to kind of go down?
Well, I'll tell you,
the mistake that I have consistently made
and I feel like I continue to make it
in this AI ecosystem is
underestimating how big these markets are.
And that's why the way I describe it is
like these are not markets, they're industries.
Okay, so AI code is not a market
with a single winner or even a half dozen winners.
It's going to be an industry with, you know,
30, 40, 50 winners.
Legal.
AI legal is going to be as significant as simply legal.
It's like we used to say e-business, but it's really just business.
When we say AI legal, we really just mean legal.
And I think it's going to be enormous.
Yes, there's going to be specialization,
but the size of those specialized markets are going to be as big
as entire software markets were previously.
It's definitely not too late.
And I think the one mistake I encourage folks not to make
is underestimating the size and significance of the opportunity.
Totally.
There's so much noise out there.
I think just what's happened in the last thousand days is incredible, right?
I mentioned before we came on the show, we had Emmett, the former co-founder of Stability AI,
and he's got this whole thesis around, this is what's happened in the last thousand days,
but the next thousand days is going to be the most crucial and the most critical.
Potentially AI is going to start replacing jobs.
Potentially we're going to start using it on a global basis.
For those people, we don't have any internet connection.
And I think one of the big questions is who actually owns these AI models.
I think this is a slightly wider question, kind of like long term.
But the next, you know, thousand days, what do you think is going to happen?
Yeah.
And I have to sort of quibble with the framing of AI is going to start replacing jobs because
we're out in the front line talking to all of these AI companies that are selling enterprise software.
And what we don't hear very often is it fully replaces a job.
What we do hear is it fully automates a task, but tasks are not jobs.
So what we've typically seen with these enterprise software plays,
even ones that when you split up from afar and say,
oh, wow, the AI is answering the phone and doing a lot of negotiation,
like maybe that's going to replace a job.
What we actually see is that it gives the people that are doing the job a lot of leverage.
They no longer have to do the sort of administrative rote parts of the job.
They're able to specialize.
And, you know, perhaps those folks are, you know, spending less time
than they previously spent overall working,
but we're not seeing role elimination broadly.
So I would kind of quibble with the narrative of AI is replacing jobs.
I think AI is automating tasks.
As for the next thousand days, you know, if you look back at December of 2022,
you know, just, you know, D30 after Chat ChupT launched,
I think there was a very valid concern that if a single company was an entire generation
ahead in terms of model quality,
then there was all kinds of economic implications of that,
including that they could take a lot of the margin from the entire AI ecosystem,
that they would sort of decide what everybody would build,
what constraints, what opportunities, etc.
But it's just not what we've seen over the thousand days.
Instead, we see, you know, a half dozen really significant cutting-edge models
that are all improving neck and neck.
We see a bunch of open source efforts, you know, some from China, some from the U.S.,
all of them very interesting, all of them pointed in different directions.
So it feels like there's been this diffusion of models.
cutting edge models in particular,
that mean the kind of dystopian predictions
about what would happen if one company controlled
all of the AI so far haven't played out.
So I think the next thousand days will be extraordinary
in terms of model capability improvement,
but I don't know that we're going to suddenly see
some sort of runaway dystopian effects from the models.
I think we're just going to see more of what we've already seen.
Totally.
I think it's a good way of putting it.
And also, you know, if you look at customer service roles,
you know, I think that's one of probably the biggest
use cases, right, where AI has been a superpower to these people,
instead of paying them, you know, $150,000 a year to basically set their
obstacles, they could be doing so much more and AI can do it for a fraction of a price.
And that's going to probably be replicated across multiple roles, right?
100%.
Like what we've actually seen in one of our best companies called Happy Robot does this,
where they sell voice AI to freight brokers.
You may be familiar with them.
But they've actually seen us for a lot of.
the folks that were previously doing, you know, just low-level customer support work. They're now
moved into customer relationship management. Or look, like, the AI is never going to take a key
customer account for a stake out for a steak dinner. Somebody's still got to do that. But if people
are too busy handling kind of the day-to-day minutia, they have less time for relationships.
So instead, we're seeing, you know, humans get to be more human than ever. And AI takes away a lot of
the work that really didn't get leverage from, you know, human skills anyways. Totally. Happy
Robo, great company, Spanish-based company, right?
Only a few years old.
Based here, but Spanish founders, yeah, they're tremendous.
Awesome.
I think this is maybe a good way to segue into some of the trends that's, you know,
kind of happening in the ecosystem.
And I thought it would be helpful for this episode to really lay out four or five trends,
which are really exciting for founders to start ideating,
fine ideas to go and build companies, right?
So I thought it would be really helpful to understand, you know,
what's happening around the consumer tech, the future of voice,
this is really interesting.
The creator economy,
I think this is, you know,
kind of intersecting
consumer tech and AI.
Social media platforms.
We haven't seen really any new social media platforms
in the last few years.
Is AI going to change that?
These AI wrappers,
you know, before we came on a show,
we were talking around
these AI models
who are allowing APIs to startups.
Are these AI models just watching these companies
and then going to start copying them?
I think that's TBC.
And then let's jump on to
kind of just what's happening more
on the fun of.
recent landscape. How does that sound?
Sounds excellent. Let's do it. Where should we start?
Cool. Let's start with a consumer tech.
So, consumer tech, right? I'm sure
you get this all the time as a consumer investor.
People thought nothing's
happened in consumer tech for the last five or ten years.
It's boring. But now it kind of feels
consumer tech is coming back.
But it's right.
What's happening? Yes.
Yeah, that's exactly right. So consumer is
hypercyclical. So for long, long
periods of time, nothing happens. And it's a very
tough time to kind of invest or build in the consumer ecosystem. And then you have these magical
moments where the window opens up and all of a sudden you can build consumer tech and all of a
sudden the consumers change. Something is in the water. New products are being launched. The sort of
boundary of imagination is being pushed. And born from those moments in time are some of the biggest
companies in the world. If you look at Meg 7, the majority of those companies are consumer companies
or have a significant consumer offering. If you look at what happened post-iPhone as 2011, 2012,
well, we suddenly had this explosion of, you know, Lyft, Uber, WhatsApp, Airbnb.
I was just extraordinary what happened.
We're in that moment again.
And there's three things that really unlock consumer markets.
You know, the first is a new technology, which we, of course, have an AI.
The second is new consumer behaviors, which is connected to new technology, but people just making different choices.
You know, in the mobile era, I remember people saying, oh, location is too sensitive.
No one will ever share their location.
And now every Gen Z shares their location with all their friends and their exes and
It's a very strange behavior.
But the consumer choices and preferences just change very quickly.
And then the third is a new distribution channel.
If there was a critique of consumer tech at this moment,
it's that we don't really have an AI-native distribution channel.
I think that's about to change in 2026 and we can talk about that.
But we sort of have the ingredients of really magical sort of consumer growth
and consumer startup building right now.
In terms of the exact trends we're seeing,
I think the most important trend, the one I'm personally most excited about,
in, you know, consumers building software.
If you think about the internet,
the internet has been this sort of driving force for participation.
You know, everything from written content,
which transformed even to social media,
to video content,
which transformed from shaky home camera films
into what we now see in YouTube.
I think I read that YouTube's a $550 billion enterprise.
Like, that's pretty crazy built off the backs of, you know,
Mr. Beast and, you know, unboxing videos
and things that were entirely non-predictable 20 years ago.
It feels like the software ecosystem is headed to a similar place.
And you know, you asked a question of like,
will there be a new sort of social network?
Maybe there will be,
but I think it'll be more focused on things like software versus content.
And we're seeing the beginnings of that now.
You know, we announced an investment in a really cool company called Wabi a few weeks ago,
WABI, which is the platform where consumers can create and consume personal software,
mini apps.
It feels exactly like YouTube in 2006.
And it's easy to look at it and say, well, hey, do people want to make
software, what kind of software will they make, can they make really serious software? I think that's the
same thing as looking in 2006 and saying, hey, how big and how important can consumer video be?
So the idea that people will make software for themselves, for their friends, the idea that
you've got 20 million people who are programmers today and 6 billion people that use software,
like let's change that ratio. You know, why can't there be 500 million or a billion people making
software? And it just feels like, you know, lovable, replet, codec, code, Wobby,
like emergent. I mean, you can vibe code, Rourke, you can just name the companies. And the amazing thing is they're all working. And the reason they're all working, I think, is that there's just this huge sucking sound of demand from the market that no matter how many new startups cross 100 million of revenue, there's like room for another dozen. Totally. And there's so many cool selves. You mentioned Wabi. This is the replica former founder, right? It's Eugenia. Yeah. Eugenia. Yes.
There you go.
There's like, I mean, there's just so much cool innovation happening,
but also it feels, why do you think now consumer is so exciting?
And what's, well, some of those learnings we can look back on over the last, you know,
five or ten years where maybe it was just kind of boring for founders.
Yeah.
Yeah.
Well, I think it's two things.
I think, you know, top down, business follow quality is really high.
So you can just, as a consumer founder, you have to ask yourself, like,
how am I going to spend every day?
And I think as a consumer founder from 2014 to 2023, the way you probably spent your day with marketing, you know, and that's just very few of us are people that get joy from consumer product sort of marketing and customer acquisition.
Whereas if you look at how you spend your day today as the consumer founder, you're spending it building product.
I would argue that there are no marketing problems today for consumer companies.
There are only product problems.
And if you're not getting distribution, you probably haven't been ambitious enough in product.
So I just think that this is a really fun and magical time.
You know, business model quality is high.
Consumers are willing to pay.
They want to try new things.
And then you have so much to work with as a consumer founder.
You know, you're able to build products that are emotional and sort of capture and understand emotional experiences.
Products like poke, you know, you're able to do things with new sort of primitives like voice.
I mean, voice is the original form of human communication.
And yet there's really been zero tech built around it ever.
Like, what will the future of voice and interface look like?
I don't know, but you can kind of invent it and imagine it today.
So it just feels like the amount of fun you're having
and like the really exciting consequences of being successful
in having that fun are something that we haven't seen since 2010.
Also, you know, what's really interesting,
consumers are willing to pay for these products.
Before, it may have been $10, $20 for Spotify and Netflix
or very, you know, Pacific descriptions.
Oh, I'm not sure if I want to pay for it.
$25 now for Lovable is like, sure, I'll sign up tomorrow.
Well, yeah, I actually think $200 is like, sure, I'll sign up tomorrow for many people.
And those are the price points.
If you look at, you know, Gemini Ultra, Google Ultra, that's $250 a month,
Chad Chubb T's Top Q is 200, Grock Heavy is 300.
People are paying it, you know?
And if you look at the spend on cursor, I'd love to see what hobbyist spend is on cursor.
I bet it's really significant.
I think it's easy to look at their revenue scale and say, hey, it's enterprise.
And I know I'm sure a significant part of it is enterprise, but I'm sure a lot of it is also hobbyist.
The other cool thing is for the first time ever,
you've got consumption revenue for consumers, right?
So typically in the past, a consumer could subscribe to your product,
but you're never going to pay Spotify $100.
If you pay 20 month in subscription,
there wasn't a way if you listen to FiveX more music
for you to pay them $100 in a given month.
Whereas now, if you're using a creative tool like CREA,
a coding tool like cursor,
you can conceptually pay that company a lot more than the fixed subscription rate.
And again, that's kind of a new business model improvement
for consumer founders.
You mentioned earlier around this new distribution type of model.
What does that look like for new consumer AI companies coming out to market?
Yeah, this is such a great topic.
I think this is the one thing we've all looked for.
You know, it was in 2005, 2006, it was the Facebook sort of social APIs,
plus access to Facebook notifications as a channel.
If you look at 2009, it was the App Store.
And now we actually have this moment, I think in 2026 where we're going to see something
similar. So the first thing I'm paying attention to is the Apps SDK, which was announced,
I don't know, 30 or 45 days ago by Open AI where you can embed experiences within chat GPT
and get distribution. They're going to have Discovery and an app store, some sort of an app store.
The second thing I'm paying attention to is Mini Apps. And this is, it's cool because Wabi
was ahead on the Mini Apps. And I didn't expect Apple to fully embrace it, but they have.
They announced that they're going to support a Mini Apps ecosystem. Importantly,
they've reduced their take rate for Mini Apps for 30% to 15%.
So that's a pretty cool economic benefit to the platforms and the mini-app creators.
And then finally, we saw a bunch of hubbub around group chat in chat GPT.
They're launching it initially in New Zealand and a bunch of other countries.
It's, of course, going to come to North America.
I suspect what that means is that OpenAI will have app discovery and consumption within group chats.
And then meta and others will be forced to replicate that.
So as a consumer founder, you know, you've got these three channels, AI, Apps SDK,
mini apps and group chats,
which could be really, really big,
which means 2026 is going to be a foot race.
It's not going to be for the faint of heart,
but the consequences should be
multiple consumer companies with 100 million users
when we have this conversation next year.
Let's make it happen.
Well, I think another really interesting
consumer trend, but also trying to happen
is this whole feature of voice.
Voice is now becoming, you know,
potentially the new interface and productivity
and, you know, making us, you know,
just better at our jobs.
What's happening in voice and why is now so exciting?
Voice is cool.
We've been obsessed with voice and covering it really closely for the last few years.
I think part of it started from a little bit of a dreamy vision of,
I don't know if you've read Ender's Game,
but they've got a voice assistant named Jane and that,
and, of course, her has been discussed to death.
But we've had these sort of fantastical imaginations of a voice interface to technology.
We've just never had the technology to make it happen.
So we were sort of dreaming those dreams in 2023 and making some predictions.
And as I said, for AI coded legal tech, we underpredicted how important, how big it was going to be.
Like voice is not a market, voice is not a primitive, voices in industry change.
What's happening with voice is that it's turning out to be the insertion point for AI into the enterprise,
because it's something that the enterprise already does.
Every enterprise in the world has phone calls and voice.
There's two parts of voice.
There's sort of scribes, which is note-taking.
broadly. And then there's phone calls and what we call agents. It's turned out so far that the agents
have worked better and are at higher scale than the scribes. Those scribes are also very interesting
and important. And it's just, it's turning out to be a lot bigger than any of us expected. So I think
there's going to be hundreds of companies that get to scale in verticals with voice as their wedge.
And what's so interesting about voice now is, it used to be very robotic, right? Now it's more
human-ish, the ums, ours,
are kind of like that.
Maybe the personal connection
is not quite there yet,
but we're still so early.
I think the personal connection is there, you know?
And I think that there's a few
interesting things about voice. So one is
we've all been so scarred
by phone trees that whenever we
hear voice AI, we're like, oh my God, it's going to
be another press 2, press 3, press 4.
It's not that at all.
I think the second is that the voice AI
companies and sort of primitives,
They're not trying to trick the person on the other side.
Like, they tell the other person, hey, I'm an AI.
The third is that the relationships are being formed despite point two,
that people know they're talking to an AI.
Because we're so, our sort of primitive brain is so trained to react
and start to form an emotional connection once it hears something that mimics a human voice
on the other side.
That despite knowing that it's an AI and it's a machine, you start to warm up to it.
And that's why the AI has been so effective in negotiation, persuasion,
building friendships.
This is not just low-level,
unimportant information-gathering phone calls.
I think the most important phone call
that happens in a business in a given year
should be and will be handled by AI.
Totally.
And we're seeing this more and more right.
I spoke to a founder a few weeks ago
who's building Gmail for voice.
So if you want to run or you're in the car,
you can actually respond to emails by voice.
I think that's quite interesting.
Dealing with medical appointments,
dentists, trying to get a refund from a
airline, which we all hate with all being there.
Doing voice, I think, could be really interesting.
Where do you think the opportunities are?
Is this more going to be a consumer product and enterprise product?
Who wins in this space?
I don't think there's one winner.
I think it's a primitive.
It's something that everybody's going to productize in different ways.
So far, it's been more of an enterprise story than a consumer story.
But there's no reason they can't reach into the consumer as well.
I do this thing where I'll sometimes go for walks and talk to chat.
GPT, just have a voice conversation where I want to explore topics or ask questions or learn
about the history of something.
I do it in the car as well.
So I think we're starting to see voice as the second interface to the models for consumers
after text.
And there's no reason it won't get to a lot more scale than it is today.
I love the Gmail idea, by the way.
I think that's a great idea.
Yeah, it's a pretty interesting company.
It's going to be interesting to see if voice goes to the enterprise side and we're all using
voice within teams.
Can you imagine going into an office and everyone's talking to.
these voice agents for ideas or responding to emails.
I didn't think that's going to work, is it?
Can you imagine?
I think it would, you know,
trying to imagine the way that we work today,
you know, remixed by these capabilities
does feel a little bit strange.
But I also just think that we've designed the enterprise
to build around the ways that humans like to work,
the way that humans like to learn,
the way that humans like to specialize.
So, for example, if you have a call center,
you might have a set of people that handle support
and a set of people that handle sales.
And maybe being great at support
means you're very empathetic, you're very patient,
you really know the products,
or your user, passionate user yourself.
Maybe being great at sales
as you're more of a killer,
you're a hunter, you're good at persuasion,
you've got a really bright personality,
you're more of a talker than a listener.
These are just two different human archetypes,
which is why we have two different job functions for them.
But is there a world in which support in sales
is handled by the same agent,
or is there a world where you do some support while you're doing sales,
some sales while you do support?
So I think this is why the kind of configuration in the enterprise
is going to dramatically change.
We're no longer constrained to the ways that humans need to work,
and we can sort of build these things from first principles
around what the models can do.
I think what was really interesting for voice as well
is around the creator economy.
We mentioned 11 labs earlier, right, before the show.
And as creators before COVID or before these AI models
could only publish content in their spoken language, native language.
Now, there are tools available where you as a creator, us as a creator, we can have our content
translates into every language globally, which is amazing, right?
You know, we mentioned we do around a million of users a month now across all of our channels.
If we start translating our content to Chinese, Indian, Japanese, we can get to like $10 million.
Very quickly.
Well, this is what I mean.
I mean, the multilingual capabilities of the voice models are so amazing.
it also just means one that the big implication for the world is just more information diffusion,
which is great.
You know, we need more of this knowledge.
The knowledge was so specialized.
20 years ago, you had to be in one room in Silicon Valley to get the knowledge of like
how to build a, you know, come for the tool, stay for the network, for example.
You know, Chris's famous essay.
And that was this sort of lore that maybe five, seven, 10, 20 people understood.
And then over time, you know, Chris wrote the blog post, but the blog posted in English and you had to know to look for it.
you know, hundreds or thousands and eventually millions of people became trained on that framework.
But there are hundreds of millions or billions of aspiring founders in the future that have not been
trained on it. And one of the things that holds them back is the multilingual necessity.
So I just think that all of these things are pushing to information diffusion, which is a very,
very powerful thing. It also means that products are more compelling. You know, if you look at some
of these enterprise voice use cases like collections, when you're able to call somebody and speak to them
in their native language, you're just able to be a lot more effective. You'll be able to
to be a lot more empathetic.
So I think for folks who grew up in a household like I did,
where my parents spoke English, but also other languages,
for them to be able to connect in their native language,
it kind of can't be overstated how important it is.
Totally.
We're going to see a big change in this.
And, you know, this is a good segue talking about creators,
now the creator economy.
It kind of feels, you know, the creative economy,
this was a big thing during COVID, right?
We published these creator reports every year.
And it kind of feels the creator economy,
is super exciting,
but we haven't seen any outlier companies
really at the scale versus AI yet.
Yes. Yes.
Is the creative economy so exciting?
And what do you think AI's impact is going to have
on creators more generally, but also creativity?
I mean, creators are some of the most tremendous people,
I think, in our entire society.
And I really hate the conversation around, like,
oh, the kids used to want to be astronauts,
now they want to be YouTubers.
Like, yes, they do.
and what is meant by that,
I think the underlying desire
is they want to be entrepreneurs.
And if you're an individual
who's done technical,
and not that many people are technical,
right?
Again, 20 million programmers in the world,
the best path to being a digital entrepreneur
is probably being a streamer.
So I think that is the kind of heart
of what people say
when they say they want to be a creator
or a content creator,
but the only thing they've ever been able to create
is content.
What they've done with it is tremendous.
YouTube, $550 billion enterprise,
shows like yours,
which get incredible,
reach and help so many people. Now creators have two other tools in the toolbox. Okay. So one is in
addition to content, they can create software. So creators using platforms like Wabi now have a place to
create sort of software. And a software is very different from content in that the value compounds
over time where the value of content can tend of plateau or decay. So you've got this new thing that
creators can make and, you know, they will be wildly creative with this canvas that they've been
given. The other interesting thing that creators can make is models. And we've seen this.
a lot in the creative tool space where you've got all these folks on sites like Sivit
who have fine-tuned these specialized models to point in a specific artistic direction.
And these are individuals doing it.
There are nons a lot of the time.
They're hobbyists.
They're charging money for it.
So I think now creators giving them more tools, software models plus content is going to
make them more compelling than ever.
And I expect we'll invest in more companies like Wabi that sort of provide a platform for them.
Yeah.
Also, we're seeing this trend now where fully AI-generated movies,
is this really going to be a thing?
Yeah.
You know, it's funny.
So if you look at the history of film and movies,
so the movies that came out soon after the sort of film camera was invented,
they looked like plays.
Okay?
So they'd have set pieces and people would act the way they act in stage plays.
And then, of course, what happened was film developed its own grand.
So things like method acting, right? Method acting by a relatively, an innovation that came later
after the invention of the medium, which is, of course, film and film cameras. It's the same thing
I think is going to happen with AI. So today we say things like AI movies, but what does that
really mean? I think it means two things. I think one, you're going to have people that make movies
today. They're able to like do much more ambitious things, be wildly creative and not have to go
through the Hollywood gauntlet of getting permission from a financier to execute on your creative vision.
But I think the other thing is we're going to see new formats that are native to AI, things like microfilms that might even be disposable.
Like you would never make a disposable film five years ago.
It's just too expensive.
But now you can make a five, seven, ten, fifteen minute film at a very, very cheap price without the same consequences.
So, yeah, I don't know if AI movies is like a concept we'll talking about in 10 years.
I think we talk about movies that are assisted by AI plus AI native formats like microfilms.
I think that's a good take.
I've seen a couple of YouTube channels now,
which literally started 12 months ago.
They have 5 or 5, 4, 4 or 5 million subscribers,
and there's AI generated content with amazing storytelling.
I think those types of channels, you know,
potentially have really interesting opportunities
if they focus on that particular niche.
It's amazing.
I mean, I think that the creative vision for this
is what if every story was told?
You know, how many stories are just left untold?
How many of them are, you know,
where they're left in a script?
Or the movie's even made, but it's not,
published or the movie's made but it's not sufficiently ambitious or the person has the
idea but they don't write the script like we're going to live in a world where all stories are
told and it feels like that'll be a word of creative abundance that we're excited about not you know
in dread of so many opportunities right um let's maybe jump on to AI rappers we talked about
this earlier and it's around okay a lot of these AI models provide APIs to startups and I was
talking to someone called PJ
he's a partner at the VC fund called North Zone in Europe.
And
if these AI models in simple terms
provide APIs to startups,
they have full visibility on what these
startups are doing, how well they're doing,
and all of a sudden, two months later
they launched their own version. It wipes out
all the companies. Are we going to
see more of this and
is it fair?
Yeah, this is the fun topic.
So I don't worry at all about the AI
rapper conversation. And let me give you a couple of reasons why. So I think first of all,
there are parts of the market where you just, you're a very advantage being a startup. And an
important part of the market is any category where the customer gets a better experience when they
use multi-model instead of a single model. So if you're at Open AI, you're only ever going to
be able to ship products with Open AI models. If you're at Google, you're only going to ship
with Google models, et cetera. But if you look at a product like a cursor or
or Crea. These are products where you really want access to every model and every model provider.
And sort of definitionally, the labs and big tech are not going to be able to do that.
So multi-model is one really interesting area. I think the second is if you look at models not
being products, that's an important distinction, right? So models can do things that start to
hint at products. But, you know, even if opening eye replicates Granola's meeting recorder
feature, which they have replicated, I think what Granola is going to build, we're not an investor,
is an entire AI-native productivity suite,
you know, it's spreadsheets and documents and presentations,
and it's just so much feature service for an open AI
to replicate all of that and think it all through.
It's just a really hard prioritization problem for them.
I think the last sort of counterpoint to the AI wrapper concern
is that, you know, you now have fine-tuning of models with feedback,
either reinforcement learning through data or reinforcement learning through human feedback,
which means that as some of these startups start to get to scale,
they're able to deliver a better offering
because the data they're collecting is feeding back
into a specialized version of the model
that is only available to them.
So I don't think the wrapper concern
is a big one. I think that if you're, you know,
if you're building a product that is
directly overlapping with something the labs
do today, then sure, maybe there's some risk.
Maybe it's difficult to, you know, out quad code,
quad code. But if you look at something like
cursor, they've had tremendous success
despite from afar saying, hey, that's something
that, you know, an anthropic or an open AI might
replicate.
True.
It's kind of one of those things where it's, I mean, it's going to happen to some solos,
but solops should just be focused on whatever to get at and just execute.
Totally.
Totally, man.
Dude, I also just think that there are some, some of these products are really weird.
You know, and I always joke that the, you know, the company's priorities get sent in
promo committee for big tech.
So if you're at Google, you know, you're thinking as a PM there, like, hey, how do I get
promoted?
And the way you get promoted is not by launching some wildly creative, sort of risky new product.
You know, you don't say, hey, I'm going to create this, like, sort of grumpy personality-driven interface to email.
Like, that is not a good way to promote it.
That sounds very risky.
You say, oh, no, no, no, I'm going to add, you know, AI-generated email drafts to Gmail.
That feels good and safe, and I can go talk to my manager about getting promoted based on that.
So I just think that sort of direction of ambition you're incentivized to have it.
Big Tech is really different.
Whereas when you're a founder, you're like, look, I need to distinguish myself.
I want to do something crazy.
nobody is here to tell me no.
That's how you end up with a product like Poke,
not being a PM at Google or Facebook or wherever else.
Exactly.
You probably have some great lessons from being, you know,
in all of these companies.
So, you know, if you're a fan,
or just focus on what you'll get at.
Yes.
Why do we focus on the last trend,
which is around social media platforms?
You know, I think this has been talked about a little bit,
but we haven't seen any new social media platforms, really.
sub-sac is probably one.
I mean, I know you guys in a Vessa,
we're very happier on sub-sac.
And, you know,
are we going to see more of those types of platforms?
Why haven't we seen the new social media platform
emerged in the last five, six years,
ish?
Yeah.
It's a great topic.
I mean, again, I think we're so trained
to look at the last cycle
and assume that what's successful
look like in the next cycle
will be similar to the last cycle.
So everybody is looking for
you know, the next gen Instagram will look like the last gen Instagram,
and I think it'll be totally different.
So when I look at a product like a Wabi and I say, look,
you know, maybe that's what the next AI native network looks like,
something where the status game is focused on people making the coolest most
interesting software instead of the coolest most interesting content.
I think another question is just around, you know,
what is a media format that's native to the new technology?
So, you know, video, photograph, all this other stuff.
That's all native to mobile.
and that's great.
But I just don't know that the AI-native social network
will be based around media from the last generation.
The media of the new generation is things like models,
things like software.
So I do think there's space for a new social product
and a new network broadly.
I just think it's going to look so different.
It's not going to be Instagram plus-plus.
It just sort of definitionally can't be
because Insta's going to build that.
I think the critique of a lot of AI so far has been,
hey, there's been a lot of tools,
not a lot of networks.
But again, to your point, about 1,000 days,
like where are we, if we overlay where we are today
in comparison to mobile,
you know, we're 2011.
2011 was really before Airbnb, Uber, WhatsApp,
everything got to scale.
So it's still very, very early days,
and it's hard to predict what it's going to look like.
Where do you think the new social media platforms focus?
Are these going to be highly focused type of,
you know, vice-clays types of platforms,
are they going to be completely open to everyone?
When I think about a couple of Wish of Emerge,
there are a couple of, you know, very good health and wellness type of platforms.
You look at some of the likes of Time Left,
which is not really a social platform,
but it's more around kind of like solving loneliness.
I don't know if you know time left,
but you go and have dinner with strangers.
These guys saw it two years ago.
I interviewed a founder a few months ago.
$16 million in net revenue they make
in just two years by connecting strangers together.
That's something quite interesting.
But are we going to, we're probably not going to see another Instagram,
Facebook, possibly much, I don't know.
I mean, SORO was an interesting effort, right?
And maybe SORO will work.
Like the cool thing about SORA, what I paid attention to was,
one, the status game was very different.
You know, I think the status game on X is be the smartest
or, you know, maybe it may be shit posting, something like that.
The status game on Instagram is like, be the hottest, I guess.
The status game on Soros seemed like it was focused on comedy, be the funniest,
like who could generate the funniest, strangest things.
My friend Kevin Rose did some hilarious videos that did really well.
So one, it was a different status game.
Two, the number of people creating, it wasn't a typical 90-10, 99-1.
I think actually a majority of people were creating at least one video,
which is super different from most social products today.
So these efforts are very, very interesting.
And the kind of nature of them when they work look really different from the past social products.
So, you know, who knows what will happen.
But I think we'll have a conversation a year.
I think we'll see the beginnings of some new native networks.
Awesome.
Kevin Rose, another awesome entrepreneur.
I think you guys go way bad now.
Yes, yeah, yeah.
Yeah, we've known each other since our days at Google.
Yeah, he's a tremendous person as well.
He's very open-minded.
He's so much of his ability to predict what comes next
is that he doesn't have preconceived notions
that he's trying to back the world into.
He's just got the beginner's mind.
And he's been early and right a few times.
Yeah. See, we try and come well prepared for all of these shows.
I love it. I love it, I've done your work.
There you go, right?
A few minutes left. Let's talk about fundraising for founders.
I think a lot of founders will be, some founders will be freaking out.
I have to raise as much as I can as quickly as I can.
Some will be very chilled and quite, you know, relax about it.
How should founders be thinking about fundraising today?
Should they be focused on raising as much as they can?
will just be really focused on raising realistic grounds.
Yeah, it's such a complicated question.
So, you know, if you think back to first principles,
you know, why is it not optimal for founders to raise all the money they need
in the lifetime of a company on day zero?
So if you're a founder, you're going to raise, you know,
five and then 20 and then 50, et cetera,
why don't you just raise 125 on day zero?
The reason that that doesn't work well is actually interesting.
It's not because you can't get $125 million.
it's because what happens when founders have too much money,
and I've been through this myself,
is you typically take your scarce resource,
which is not money, which is talent,
and you spread it across too many efforts.
So what you really need is concentration of talent and focus
on just one thing at a given time.
And raising the right amount of money
sort of drives that concentration.
And everybody thinks I thought it myself when I was a founder,
like, hey, I will get distracted.
I'll prioritize, but you just don't.
It's hard to like not do,
things at once. So I think raising the right amount is really important because it forces a
discipline you wouldn't otherwise have. And I think for markets that are highly competed,
raising a little bit more always makes sense because you want to sort of keep up. I think for
markets that are less competed, like I think Shopify is a great example of just something that
was built in relative obscurity and compounded to enormous scale. You don't have to raise
much. But I think that the magic right now is that you can lead with product instead of marketing
So the world we were in in 2021, which is, look, I have to raise $100 million to spend $100 million on Google and Facebook.
That world doesn't exist anymore.
It's like if you have to spend raise $100 million to train a better model or build a better product, great.
Because that's exactly, I think, the kind of risk capital that investors want to invest in founders want to raise as opposed to where we were three or four years ago.
So I know that's not a perfect answer.
But I think, you know, maybe the brass tax is raised for 24 months at the best terms you can, but not, you know, such a high price that it makes the next round different.
totally right and also you know when founders are thinking about how to run a super smooth fundraising
process what have you found is the best approach is it just to focus two weeks going meet as many
investors you can and get as many terms she's or is it a very scatty and do it over a month
i think it's two things i think um you know over the course of time building relationships
because i always say when you need trust it's too late to build it so i think having met people that
you might want to raise from at least once,
maybe having had a coffee,
you know, once a quarter over the course of a year
is not a bad idea.
And then, yeah, when you're ready to fundraise,
you should plan to get nothing else done for two weeks,
just put your head down,
let's go do the work,
let's go talk to all the folks that we already have relationships with.
And then, look,
I think that if you're getting the lukewarm reception
in the first two or three meetings,
that's like a very, very important signal.
I think that the sort of narrative around investors
being more circularly dependent
is an unhealthy one for founders.
I would just start from first principles.
You have a great product.
Do you have metrics to support your assumptions?
And then is the investor conversation,
are the vibes good or are they lukewarm?
And if they're lukewarm,
there might be some more work to do.
I think the most useful thing an investor can do
other than giving you money
is just giving you the real talk.
So I think sometimes you've got to torture
the investors a little bit,
especially if they haven't been a founder of themselves.
If they have, then they often know that, like,
look, I can't give you the money,
but let me tell you what's up.
let me tell you that you've got gum on your shoe
so you can go take that off
and let's have another conversation in three months.
I love it.
So you know, you've seen and met many founders
and you've probably got so many cool ideas
you would like to start maybe one day.
If you weren't investing today,
what company would you build right now?
Yeah.
I don't know.
I mean, the one thing I would not do
is sort of go work at big tech or scale.
You know, it just feels like
right now is the moment to be at the edge.
So, and maybe there are teams within big tech that are really exciting that are at the edge, and that's the exception.
But I just feel like you kind of want to be working on the most important thing, the thing that you can contribute the most to.
And I think for me, that would be being a founder or sort of working at the edge, either within big tech or one of the most important labs.
The area that I'm personally spending the most energy on is AI code.
I just like, I'm so fired up.
Mostly because I've always been a, I'm an engineer, but a mediocre one.
And now I'm a less mediocre one thanks to the tools and the models.
so I'd probably be dreaming a building and something like that.
Awesome.
Well, hey, this has been so much fun.
Packed of insides, so much information.
Thank you so much your time.
And let's come back in 12 months and see just how far AI has progressed.
It's not 12 months.
It's another 365, right, Oleg?
There you go, right?
That's our flame.
Thank you for having me.
Thanks for providing the platform.
And I'm excited for our next conversation.
Let's do it.
Thanks for listening to the A16C podcast.
If you enjoy the episode, let us know by leaving a review at rate thispodcast.com slash A16Z.
We've got more great conversations coming your way.
See you next time.
This information is for educational purposes only and is not a recommendation to buy, hold, or sell any investment or financial product.
This podcast has been produced by a third party and may include pay promotional advertisements,
other company references, and individuals unaffiliated with A16Z.
Such advertisements, companies, and individuals are not endorsed by AH Capital Management LLC,
A16Z or any of its affiliates.
Information is from sources deemed reliable
on the date of publication, but A16Z
does not guarantee its accuracy.
