The a16z Show - So You Want to Launch a Newsletter: Tips From Substack Writers

Episode Date: September 17, 2020

This episode, part one in a two-part series on the Creator Economy, explores the process and economics behind creating an independent newsletter. In this candid conversation, host Lauren Murrow talks ...with four Substack writers—an artist, a technologist, a journalist, and a clinical researcher-turned-psychedelics scholar—about how to find and foster an audience, the calculus behind going paid versus unpaid, the pressure to produce, and financial benchmarks for making a living from newsletter writing.The pandemic has prompted a reckoning within traditional media  and, in parallel, a surge in the newsletter ecosystem. On Substack, readership and active writers both doubled from January through April. The newsletter hosting platform now has more than 100,000 paying subscribers.This episode reveals the behind-the-scenes experiences of four newsletter creators, all of whom launched roughly within the past year:Software engineer Lenny Rachitsky, most recently a growth product manager at Airbnb, whose tech-focused dispatch is called Lenny’s Newsletter.Artist and writer Edith Zimmerman, creator of the Drawing Links newsletter, which chronicles her life and musings through comic-style illustrations. Zach Haigney, an acupuncturist and researcher whose newsletter, The Trip Report, explores the science, policy, and business behind medicinal psychedelics.And Patrice Peck, a freelance journalist—previously a staff writer at BuzzFeed—whose newsletter, Coronavirus News for Black Folks, highlights the pandemic’s disproportionate impact on the black community.Listen to the end of the episode to hear more about Patrice, Zach, Edith, and Lenny's top newsletter recommendations:Patrice’s newsletter recs:The Intersection by Adriana LacyBeauty IRL by Darian Symone HarvinCarefree Black Girl by Zeba BlayMaybe Baby by Haley Nahman Zach’s newsletter recs:Stratechery by Ben ThompsonSinocism by Bill BishopA Media Operator by Jacob Cohen DonnellyOff the Chain by Anthony PomplianoThe Weekly Dish by Andrew Sullivan Edith’s newsletter recs:The Browser by Robert CottrellThe Ruffian by Ian LeslieRidgeline by Craig ModDearest by Monica McLaughlinWhy Is This Interesting? by Noah Brier and Colin Nagy Lenny’s newsletter recs:2PM by Webb Smith Li’s Newsletter by Li Jin Alex Danco’s Newsletter by Alex DancoTurner’s Blog by Turner NovakNext Big Thing by Nikhil Basu Trivedi Big Technology by Alex KantrowitzThe Profile by Polina MarinovaEverything by Nathan Baschez, Dan Shipper, Tiago Forte, and Adam KeeslingNot Boring by Packy McCormick  Illustration: Edith Zimmerman Stay Updated:Find a16z on YouTube: YouTubeFind a16z on XFind a16z on LinkedInListen to the a16z Show on SpotifyListen to the a16z Show on Apple PodcastsFollow our host: https://twitter.com/eriktorenberg Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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Starting point is 00:00:00 Hi and welcome to the A16C podcast. I'm Lauren Murrow. Today's episode, part one in a two-part series about the creator economy, explores the process and economics behind creating an independent newsletter. In this candid conversation, I talk with four substack writers from very different backgrounds. An artist, a technologist, a journalist, and a clinical researcher turned psychedelics scholar. The pandemic has prompted a reckoning within traditional media, and alongside it, a surge in the newsletter ecosystem. On subststack, a readership and active writers, both doubled from January through April. The newsletter hosting platform now has more than 100,000 paying subscribers. This episode reveals the behind-the-scenes experiences of four newsletter creators, all of whom launched roughly within the past year. Software engineer Lenny Richetsky, most recently a growth product manager at Airbnb, whose tech-focused dispatch is called Lenny's newsletter, more on that later, artist and writer Edith Zimmerman, creator of the Drawing Links newsletter,
Starting point is 00:01:00 which chronicles her life and musings through comic style illustrations. Zach Hegney, an acupuncturist and researcher whose newsletter, The Trip Report, explores the science, policy, and business behind medicinal psychedelics. And Patrice Peck, a freelance journalist, previously on staff at BuzzFeed, whose newsletter, Coronavirus News for Black Folks, highlights the pandemic's disproportionate impact on the black community. Stick around to the end of the episode, here's some of their favorite newsletters, which we also link to you in the show notes.
Starting point is 00:01:28 We discuss how to find and foster an audience, the calculus behind going paid versus unpaid, the pressure to produce, and financial benchmarks for actually making a living from newsletter writing. The first voice you'll hear after mine is Patrice, followed by Zach, then Edith and Lenny. Why did you launch a newsletter? I launched coronavirus news for black folks April 5th, I think. I became a journalist who covers stories about and for disenfranchised communities, but specifically black communities. And when I saw that the coronavirus was going to be disproportionately impacting people
Starting point is 00:02:07 who at pre-existing medical conditions, I realized this is going to be overlooked. And so I was like, let me just aggregate this news specifically as it relates to the black community. I was aware of Substack and enamored with the process and the model, and then saw the emerging trend of psychedelic-inspired medicine kind of kind of coming through the clinical trials for things like PTSD, depression, anxiety. And I thought it would be a really great way to monitor the news, but also think about the evergreen issues that will be facing in this new domain. Yeah, part of the reason I started my newsletter was because I was doing these morning cartoons
Starting point is 00:02:49 that I was turning into little stories that I was sharing on Instagram. I quit my job and started a newsletter and started sharing them on the newsletter instead. And there's something about the newsletter and the reemergence of certain kinds of blogdom, personal voices in a more safe space, which sounds kind of lame. But something about that feels much better than Twitter. There's something about the framing of a newsletter when it comes to presenting work on the internet that was really appealing to me. I also quit my job and I was just like, what did I learn over these years at this
Starting point is 00:03:27 company if I wanted to start my own company. So I started writing notes to myself. And then that turned into kind of the cliche medium posts, but the medium post did really well. So I switched to substack. And initially, it never had any intention to go paid. It was not even a thought in my mind that I would charge people for anything I was writing. And then actually COVID hit. And I was out of a job for a year. The market collapsed. And so I was like, shit, I got to try to make some money again. And so I just try this paid approach and it worked out. How do you decide? whether to go the paid versus the unpaid route? I think there's basically two routes. Either you want to make a full-time income from the newsletter. And if that's how you want to approach it,
Starting point is 00:04:06 then I think you charge. I think if you have another gig going, I think the newsletter is a really good way to give you new opportunities, get better jobs, learn about things. So the way I think about it is if you want it to be your main source of income, you should charge. Otherwise, you should not, because you lose in a lot of optionality and opportunity. Do you guys agree? Yes and no. I feel like they're both still open because I have a freemium model where, you know, one post is free to the whole list every week and then two others go out to just the paying subscribers. And so that there's continual sort of growth of the free list and then there's more in-depth sort of analysis that goes to to paying subscribers. How has the pandemic shaped your writing? Clearly with Patrice, it was a real
Starting point is 00:04:48 impetus for yours, but for the rest of you, has it shaped your process? Has it shaped your content? I started it in December of 2019, and then the pandemic started. And I was trying to hopefully turn on the paid option right when everything was happening. And I was like, either this is going to be terrible for me or possibly good because people will be at home, like, more interested in consuming the kind of stuff that I'm creating. But it did seem like a real terrible mistake. I was just like gambling with my whole future and security. What am I doing? But the stories I've been telling haven't.
Starting point is 00:05:23 necessarily been about COVID, for the most part, they aren't. And I think that's been an escapist place for people to read the stuff I'm writing about. But it was definitely harder because most of my newsletter installments are little stories about my life and things I've done. And for a while, it was pretty limiting because I wasn't doing that much stuff. I had been toying around with the idea of doing a newsletter for probably a year or so. I had actually started a newsletter, focused on myself as a writer and a black woman. And then that was end of March. I sent it to my partner and one of my sisters,
Starting point is 00:05:57 and they were like, it looks great. But something was holding me back from sending it. I was like, I don't know if this is the time to publish it. I had just resigned from BuzzFeed the past October, and I really wanted to have a place where I could cultivate my own journalism audience and not depend on other publications to accept my pitches about black stories and cultures and communities.
Starting point is 00:06:17 It seems like many of you, did quit jobs to pursue this. Do you consider newsletters to be kind of a side gig or a way to expand your audience or do many of you pursue this as a way to make a living? For me, I call it my project, avoid getting a real job. And it started off as a side gig. Let me just see what happens with this thing while I explore startup ideas or maybe look for other gigs. But then it just kind of kept growing. And so at this point, it's completely my full-time income. And it takes maybe half my time, and I don't have any plans beyond this. I am definitely doing this in an attempt to make a full-time living, and I am not there yet, but I've been trying to think in terms of two-year goals.
Starting point is 00:07:00 So, like, where I'm at right now, I'm not sustaining myself, but the trajectory would indicate that I could be there in about two years. Would anyone share what their income typically is from a month on substack? Right now, it's more than groceries, less than rent. That's a good barometer, I think. Minds at about a six-figure yearly income at this point. I haven't charged readers yet, which clearly I need to talk to Lenny. What's your subscription model? It's a weekly email. If you pay, you get it every week.
Starting point is 00:07:30 And then if you don't pay, you get it once a month. And it's about $15 a month, $150 a year. And I find most of my audience is tech professionals. So a lot of them expense it to their company. That's a good market. How do you, I'll think about your audience. Do you have a particular demographic or a person that you're writing for? Do you have someone in mind when you're writing your newsletter?
Starting point is 00:07:51 I don't, which is hard. My newsletters are between 10 and 20 frame stories about something that happened to me recently. And it's a little awkward for me because I still treat it like a journal, but sometimes I'm like, oh, it's just coming out kind of good. I think I'm going to publish this. And then the tone shifts because I feel like I'm talking to someone instead of talking to myself. And that's hard to preserve and it's hard to think directly about. So I'll publish one story to every three that I feel came out the wrong tone or something.
Starting point is 00:08:25 So what's interesting in this landscape that I'm covering is that it's the convergence of a lot of different standalone fields in their own right. So like neuroscience, psychiatry and mental health, the health care system, clinical trials, FDA approval, and then obviously psychedelics. And I feel like the audience are people who are smarter than I am about all of these different things, depending on the on the topic for the day. And what that does is it forces me to reconcile with my imposter syndrome. There's a lot of readers who are literally experts on a particular domain, whether it's medicinal chemistry or drug development or something like that. So it needs to like
Starting point is 00:09:03 pass the sniff test for them, but also be informative for readers who are not necessarily experts in that particular domain. Some of you are creating original content, some of you were aggregating from various sources. I know creative process sounds a little precious, but are there particular tools you find helpful in writing your newsletter, whether that's online or off? What's that process like? It's evolving. So I've done aggregations. Yes, I did an original article about the history and culture of conspiracy theories in the black community. The same time, I did an interview series called Essential and Black because essential workers are disproportionately women and disproportionately black and brown people.
Starting point is 00:09:45 So I was like, if no one else is going to do it, I'm going to do it. So I took money out of my own pocket. I paid some women illustrators to illustrate the essential workers to our profile. It's been a mix. And I've just been experimenting. So I'm trying to work through my own perfectionism as I do my newsletter. When many of you are charging for your newsletters, does that create a pressure to produce? Do you feel like you have to keep up a particular case?
Starting point is 00:10:11 Do you feel like you should be doing more? What feels like the right amount to have some kind of payoff for your reader? I always feel like there's this boulder chasing me for every week the next week. As soon as I put something out, I'm like, okay, what's coming next week? And so there's no better way to motivate myself to keep going in writing. And what's funny with substack, people are buying these yearly plans. And so in theory, I don't think you can ever stop unless you're planning a year ahead. The boulder is getting bigger, Lenny.
Starting point is 00:10:41 Yeah, but I think it's a good thing because it's motivation. And otherwise, I don't know if I keep going. Every time somebody signs up for an annual subscription, you're on the hook for a year from that day. One of the things I think a lot about is how the psychedelic emerging ecosystem could go downhill because we've seen it in the past historically. And so I think about how could the paid newsletter ecosystem go downhill. And it could be like people get subscribers and then they make these ambitious plans and we don't fulfill them. But it is a real motivator.
Starting point is 00:11:09 How about you, Edith? Yeah. when I switched to paid, I wasn't really anticipating that it would make much of a difference, but it's definitely a big deal. Even if you're just asking people to pay a penny for it, the whole experience changes and it becomes like, okay, this is something that if I fail to produce, I'm actually failing people rather than just like following my own impulses. I do it three times a week and I've been really struggling with what to send to people who pay for it and what to send out for free.
Starting point is 00:11:39 Other people have lots of different kinds of advice about what I should do. So people are like, give it all away for free. Don't give any of it away for me. Put it all behind the paywall. Like you should sell prints rather than offering a subscription. You should go to Patreon. I just thought that it would be much more intuitive.
Starting point is 00:11:57 But it's just lurching constantly all the time. I'm trying to follow the NPR setup basically, which is like if you're enjoying this, please consider supporting your. I really struggled with the language. I didn't think it would trip me up as much as it would. I've never had to directly ask people for money before. Do you all hear from your subscribers?
Starting point is 00:12:16 Are they like, we love that one or we hated that one? For those of you who have worked in media, how does it compare it to a traditional media following? Does it feel more intimate? Does it feel more niche? I don't get comments, really. I get a lot of feedback on Twitter, mostly. People who are supporting the newsletter by saying,
Starting point is 00:12:35 you guys need to read this and here's why you're sharing posts. But I don't get as much interaction as I've gotten when I've worked at previous places. But you know, the BuzzFeed audiences outspoken. How about the rest of you? What kind of engagement are you seeing with your subscribers? It's one of my favorite parts of doing this newsletter is that people write back to me over email and it's just such pure pleasure. I'll share a story about my life and then someone will come back to the story about their
Starting point is 00:13:03 life and I just feel like I have all these ongoing conversations with people and it's so meaningful to me and I find that people mostly say supportive things and if they have something critical to say they mostly keep it to themselves. That's a shift from traditional media I would say. Yeah, I guess there's something about like if you've opted into this, like you can just opt out if you don't like it. With my newsletter, it's positioned as an advice column for work essentially. And so people are sending me questions all the time and then responding to questions I'm answering. And the thing that realized recently is that there's this really interesting community that's created. The people that subscribed to the newsletter are really interesting and smart and doing really cool things. And so what I ended up
Starting point is 00:13:42 doing is building a Slack group for paid subscribers, where if you're paid, you get into the Slack group. And that's turned into something really unexpectedly amazing, where people are asking questions, helping each other with things. There's jobs that have been found through it. I'm starting to think about taking content from that community and adding it to the newsletter to give other folks a chance to kind of surface things they've experienced. And so that's something I definitely recommend you guys do if you have a big enough subscriber base. How do you think about growing your subscribers? Do you think about branding? How do you promote your newsletter? For me, it's essentially word of mouth. People are sharing it with their coworkers and with their friends. I also use Twitter a lot. I find this really cool flywheel
Starting point is 00:14:24 between Twitter and the newsletter where I write a post and then I tweet the nuggets of the post in Twitter. and give it away as much as I can. And people retweet that thing and then they follow me in the newsletter. So there's kind of back and forth that happens. It's maybe a bit easier for you to say, Lenny, because you have a massive Twitter following. But it wasn't that massive initially. It started small. And I built both platforms at the same time where I started writing and then I tweeted the same idea
Starting point is 00:14:51 and it kept growing in both directions. How do you think about it, Zach? Because, as you say, you're kind of coming into it new. How do you promote your new? The way I think about it, it's B2B, so it's about the business and the policy of this emerging industry, but it's also like B to what I'm thinking of as like a fanatical C. This stuff has a lot of personal meaning for people. It's very much chaos at this point in this space. If we can combine a curational aspect with news and then linking them together and contextualizing it, then it gets
Starting point is 00:15:21 shared. And so I started with posting it to LinkedIn, which I've never used my LinkedIn profile at all. Did that work? It did. Yeah, I was shocked. Because there's a lot of early energy, people are looking for jobs, people are looking for investment, people are really hungry for information in this particular domain. And so even though it's a small topic in the scheme of things, when people find it, it seemed to have been readily shared. So then I just cut off all sharing on social whatsoever just to see if it would continue to grow and it continued to grow. I use that as like a bellwether that I'm onto something in the early days. How about you, Patrice? It's interesting, and maybe the first or second week that I launched back in April, I saw that publications that target black audiences, like Blavity, the Root, Black Enterprise, all covered the newsletter. And I hadn't even reached out to them.
Starting point is 00:16:15 It was just this one tweet that sort of got the ball rolling. Nicole Hannah Jones over at New York Times, maybe mid-April, started tweeting about how the coronavirus pandemic was going to disproportionately impact black communities. And in the Twitter thread, I was like, Like, hey, actually, I started a newsletter about this in case anyone wants to check it out and put the link. The people who are following the thread and also responding are going to see that in the Twitter thread. So A. Jana Lacey, who works at LA Times and who also has her own substack newsletter called The Intersection, which is like musings about journalism at the intersection of tech and innovation.
Starting point is 00:16:49 She saw my tweet and was like, hey, can I interview you for my newsletter? She's also black women. So let it be known that black women and journalists gave me the, attention that really got the ball rolling with this newsletter. Neiman Lab reposted it. Got me a whole bunch of other subscribers. That actually feeds you another question I have for all of you is, does the newsletter community feel interconnected in the way that there's an influencer
Starting point is 00:17:13 community on many other social platforms that kind of feed off one another? Does the same thing exist in newsletters or does it feel more siloed? It does feel connected to me. I think when I used to read blogs, the blogs would be visibly connected to me and mind as a reader. But now that I'm a newsletter creator, I feel connected to other newsletter creators. And similarly, that's been my experience of growing the newsletter. I get my hugest bumps in subscriber rates after someone recommends it in their newsletter. It feels like a bunch of wheels that are layered on top of one another,
Starting point is 00:17:46 Venn diagrams or something, and the spokes are often odd. The topics aren't necessarily the same, but like I feel connected to someone who writes about money in a newsletter, more than I feel connected to a cartoonist in another form necessarily. And it's been fun to talk about the business end of it and stuff like this podcast is like we're gnawing on the same bone but from different angles. And I find that to be a really nice point of connection with people. Having all had your newsletters for roughly a year or so now, some less, some slightly more, what do you wish you known in the beginning that you know now? I called mine Lenny's newsletter because I had no better name when I was signing up for substack. And then it's like really hard to change later.
Starting point is 00:18:25 The other is going paid. It's a bigger deal than you think. Now you're committed to writing for a long time. And very few people see it, at least initially. Only the people paying for it. I went from thousands of people reading everything I wrote to a few hundred. And over time, that builds again. But it feels really weird. How attuned are you all to how many subscribers do you have? Very attuned. Let's not talk about how often we check our dashpins. I'm on tunes also. And sometimes it's like, okay, like how many followers do you have? For me, I'm, I'm. I'm interested in how many people are receiving the things I'm writing and creating because my intention was to empower people with information and to make a difference. At the end of the day, I think it's cool to focus on like a smaller following of more loyal people rather than like a massive following people who are tepid about what you're doing.
Starting point is 00:19:18 It's more impactful and influential that way. In that your newsletter is more mission driven, do you think you will monetize, like, He went the Patreon route, right? Can you talk about why you decided to go that route rather than others? I wrote an op-ed for New York Times about how myself and other black journalists are exhausted because we're experiencing all these pandemics within pandemics. And they didn't just emerge overnight. That, of course, got me a huge boost in subscribers and people just reaching out.
Starting point is 00:19:46 How can I support you? This one woman was like, I just want to send you $300. How can I do that? But I didn't want to have that boulder like Lennie was talking about because I've had that whole. my whole career working in digital media. So with my Patreon, I was like, okay, well, this is a way people can support me individually and I won't feel like, oh, if I skip a week on the newsletter,
Starting point is 00:20:06 it will still be okay, it won't be these people paying and I'm not producing anything. I do want to pivot to a subscription model because I want to provide opportunities for other black journalists to write the stories that they see are missing about black people within the pandemic. A lot of traditional journalists are being laid off, Now in the midst of a pandemic, Lenny, you mentioned tech academia is shrinking. I think a lot of
Starting point is 00:20:32 newsletter writers are coming from a lot of different industries at the moment. Do you think this is part of the evolution of media? Do you think that this kind of niche community targeted media is the direction we're going? Or do you think that it's tangential to traditional journalism? I think it's the route that we're going. Traditional media is changing. But also look at the way that our society has become like so fractured and so siloed in terms of perspectives. It's like a snake eating his tail. I don't think it's going anywhere, especially because we have these tools where anyone can become a platform. My question for all of you then is what is the draw of a newsletter compared to either traditional media or compared to social media? The archetype of a writer
Starting point is 00:21:17 has been something that I've looked up to, but I never had the gumption, the courage, the orientation to like go that route. So for me, it's just like just start a substack and then there's no gatekeeper. I reached out to a handful of publications when I first got started and never heard back from anybody. So I just started myself. So from the creator's perspective, that, that to me feels significant. The internet allows a non-journalist to have a chance of creating something. I haven't figured out the art of Twitter. And so I want to reserve my energies for the writing and the newsletter, which I actually feel very comfortable with. feel like that's a medium that has this unique feature of being open because it's over email.
Starting point is 00:21:59 It's not on a quote unquote platform like Facebook or what have you. What's your perspective, Edith? A lot of this I did because it seemed to align with the kind of stuff I wanted to create, which didn't totally exist. It's like I wanted to have it be comics, but also writing with ways to link into other stuff. And that wasn't something I could pitch to a traditional media. outlet. One problem that I think about and would be curious other people's thoughts on is like, is there a natural ceiling for this? I started following all these newsletters and I loved them
Starting point is 00:22:34 and then I became bored of them and then now I get way too many. And it really starts to add up very quickly and I feel like a sense of being one of those people. There's like a audacity of like me, my voice alone is good. Please listen to it. Don't listen to me on a team with other people. listen to me alone. And there's a lot of talk about like a fostering community. And I think a lot of newsletters have done a good job with that. That was like a big part of my favorite past job when I was running another website. That was a community driven site. And so I moved on to this thing that's not really community driven. It's just me creating and other people reading. And I worry that the average person has an appetite for that, that will soon be exceeded by the amount of newsletters that are being
Starting point is 00:23:16 created. Right. The question is, do you worry about newsletter oversaturation? And specifically the newsletters that are asking people to pay for them, like my own. Yeah, the way I think about it is you can basically make a living off a newsletter if you have a thousand to three thousand paid subscribers. There's a lot of people in the world that care about a lot of different things. The way I think about it is what are like, what are the topics that people are interested in, especially if it's professional or something that they value enough to pay for in some way? And if you can be one of the better content producers in that vertical,
Starting point is 00:23:50 I think you can make a living, and I think a lot of people can make a living doing that. I think there's so much opportunity. I personally subscribe to 65 newsletters. How many of them do you read? I read most of them. I unsubscribe for the ones I do. As newsletter writers and readers, what are the main components behind a successful newsletter, in your opinion? The newsletters that you love and read and actively engage with, what makes those successful? I think there's essentially five ways to provide value. I think about this a lot. What are the different types of newsletters? And I think it's either entertain the reader, make them smarter about some topic,
Starting point is 00:24:27 keep them informed on what's happening, make them money, or make them feel like they're part of something bigger. If you can do one of those things really well consistently, I think you'll have a really successful newsletter. Do you optimize for one versus the other? Or in your example, do you feel like you're kind of mixing and matching? I've been looking at newsletters just to see that they generally fall in one of these buckets. I think generally it's just one. As someone who's always interested in hearing from marginalized and underrepresented voices, I would advocate to put your unique vantage point on top of those different buckets,
Starting point is 00:25:06 whichever one you fall into, lean into what makes you different. And a lot of times that's going to involve some transparency and being vulnerable with your subscribers. but I think that really resonates with people. One thing I'm interested in is it seems to me that media is shrinking somewhat, but also becoming increasingly personality-driven. How much of your newsletters do you feel like is driven by your perspective, your personality versus information-driven?
Starting point is 00:25:39 And what's the benefit of each? I will say that my experience with that has been challenging. I think Naval Ravikant, credited. with this quote of escape competition through authenticity. Nobody can compete with you on being you. And so the early days of my newsletter were way funnier than they are now. And that was a challenge. One, it's really tough to keep it up to do that. But also as the audience grows, there is a feeling of pressure. I'm sort of struggling with that. I think I'm coming back a little bit to that a little bit, with offering it more of my character, personality cursing to readers.
Starting point is 00:26:18 But that was like really challenging of like, oh, people are paying attention to this. And now I'm shrinking in my authenticity. How do the rest do you think about that, how personality driven your newsletter is? I don't have a formula for mine. It really just depends on the tone. Like Edith said, subscribers don't have to be there if they don't want to, which is great. Freedom for everyone involved. So I don't think there's a right or wrong way to insert yourself.
Starting point is 00:26:47 Mine is definitely very personality driven, and it makes me feel close to other people in the ways that it plays out. But it's hard. It's intense, and it feels very personal in a way where it's hard to do the work and do it well. It's harder to step away from it because it feels like the camera's very, very close to my face, which is exactly where I placed it. But I wouldn't say it was necessarily the most sustainable business. model. Lenny, what do you think about that? So my newsletter is definitely information driven.
Starting point is 00:27:15 I try to balance the like, oh, it's Lenny's newsletter with, okay, it's actually just like a bunch of information that you can use. But I find similar to what Zach said, that it's really important to be authentic and honest about what you're saying and not just say things that sound good and things that other people have said. So whenever I write, I try to, one, always include my perspective and my experience, but still focus it around information. And then, too, make sure I feel like, This is real and honest and not just fluffy things that quickly come off as you're writing. Often when something's too easy to write, I'm like, I don't know if that's actually true. Let me really think about this.
Starting point is 00:27:52 How do you think about competition? Your topics are all fairly niche. Is that by design and how do you think about others in your space? I don't spend a lot of time thinking about it. The thing you find, though, is most people just can't keep it up. And so even if there is somebody that's like, oh, wow, this guy is going to be even better than me. oftentimes they have like other things to do. They have jobs. They got to work on. And so a lot of it is just consistency. Outlasting the competition. That's that's part of it. It's outlasting. And then the other thing is
Starting point is 00:28:21 people just don't have time to write newsletters well. And so if you actually have time and you don't have like a day job that's sucking up all your brain energy and hours, you're, you have a big advantage of a lot of other people that are thinking about it or trying to do it. Because in my experience, there's a really direct correlation between the hours I put in to a newsletter and how well it's does. It's tricky. You're going to recommend a lot of people quit their jobs. There's a lot of benefits to having a job, health insurance, for example. Zach, are you a full-time newsletter? Do you have a day job? I'm an acupuncturist. And we recently moved from Brooklyn to Portland, Maine about a year ago. So I was in the
Starting point is 00:29:01 process of getting a new practice up and running in March of this past years. And then I had to shut it down. But I very much intend. to be doing this full-time as soon as I can. And I think I could probably get to that point in the next year and a half to two years. Patrice, how do you strike that balance in that this is not your full-time gig? How do you strike the balance between making a living and this newsletter, which started out as, I think, kind of a passion project? I freelance, but that's more writing. And from someone who's like burnt out from writing. It's a lot. So yeah, I'm figuring it all out as I go. How would you define success when it comes to your newsletter? So what's the point you're aiming for when you'll be like,
Starting point is 00:29:50 I've made it? It's a successful newsletter. Or if you've reached that point, how long did it take? I'll say for me, there's kind of like the financial goal and then there's kind of like the emotional goal. I'd say financially, it's when I can get past the salary that I had at my last job would feel like, holy shit, this is crazy and real. And I could stick with this for a while. Have you done that? I haven't done it yet. And then emotionally, I think it's just consistently feeling like people are getting value from it by emails I get and replies and tweets and things like that. As long as it continues, I feel like I'm on the right track. Yeah, I really like that answer that speaks to my experience too, which is, it was emotionally fulfilling pretty much right off the
Starting point is 00:30:29 that. And financially, my goal is to get 1,000 paying subscribers in one year and 2,000 by the end of the second year. And I'm like halfway to the first. So just shy of 500 paying subscribers. But I like the previous salary thing. That's a nice benchmark. A thousand true fans. It's like a mantra for, for me trying to get to that point. I think that's like a real proof of concept. How close are you to reaching that benchmark? Not close, not close. But I think I can do it in 12 or 18 months. But then there's also like this idea of optionality. I sort of set out with the intent to create an opportunity for myself in this emerging space. And the at-bats that I have on that front that are creating something analogous, but that would allow me to keep writing, but also provide some sort
Starting point is 00:31:20 of steady income. And that seems to be getting closer. And they're getting more substantive. And so those are the two sort of frameworks that I'm using. Patrice, do you have a perspective on that? Ideally, you know, it's so successful that there's no longer a need because there's no disproportionate impact. And hopefully my newsletter contributes to that in some way. Hopefully it allows someone to avoid getting infected or to better care for people in their community once they're diagnosed with it. In our last couple minutes, I'd like to do a lightning round. What are some of your favorite newsletters? I really like Darien Simone Harvins. Beauty, IRL. It's a deep dive into beauty, the same way people do deep dives into politics and other hard news. Carefree Black Girl by Zeba Blay. Maybe Baby, it's this writer. She was at Man Repeller and she left and she started her own newsletter. It's just musings on what's happening in her life. The common thread is millennial women being transparent about the way culture and society's impact.
Starting point is 00:32:26 their life and perspective. Zach? Strateree. Ben Thompson is one. Bill Bishop, who's like the OG substack writer, writes a China newsletter
Starting point is 00:32:36 that's been motivational for me. There's another guy, Jacob Donnelly, who writes a newsletter called a media operator. It's about operating a media company,
Starting point is 00:32:47 but he's a one-person operation himself, so it focuses a lot on the solo creator. Anthony Pompeyano's got a good one. Andrew Sullivan just switched over to substack, so that's full circle there. Edith? I really like the browser, which is a selection of
Starting point is 00:33:02 stories from around the internet every day, and they're like always from really weird corners. There's a British writer, Ian Leslie, he has a personal newsletter. He recently switched to substack. It's called The Ruffian. It's selections of his own work, but then also stories he finds online, and I really like his tone. I like Craig Mod's newsletter. He's in Japan. He's a photographer and sort of like personal musings. There's an antique jewelry newslet. that I love. My friend Monica McLaughlin runs it. It's called Dearest. It's also on Substack. And then a daily newsletter I really like that I've contributed to in the past is called Why Is This Interesting? And it's just different stuff every morning. Lenny?
Starting point is 00:33:40 2 PM by Webb Smith talks about like DTC and e-commerce, really good newsletter. Lee Jin has an awesome newsletter about the Passion Economy and that she has like a video series every week where they interview someone in the Passion Economy. Alex Danko has an awesome newsletter about tech and trends and things like that. Turner Novak, who's a VC. He has a great newsletter which goes deep on various companies like TikTok and Pindodo. Nikiel, he has this great newsletter called The Next Big Thing.
Starting point is 00:34:09 Alex Kantruits left BuzzFeed and started a newsletter called Big Technology where he writes about tech. Polina has an awesome newsletter called The Profile, where she profiles successful people. There's also the Everything Bundle, which has a lot of great content. And she also has one called Not Boring. That's not boring and great that I recommend.
Starting point is 00:34:29 Great title. Well, thank you all so much for joining us on the A16Z podcast. Thanks. Thank you. Thanks for having us.

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