The a16z Show - The Future of Software Development - Vibe Coding, Prompt Engineering & AI Assistants

Episode Date: July 21, 2025

Is AI the Fourth Pillar of Infrastructure?Infrastructure doesn’t go away — it layers. And today, AI is emerging as a new foundational layer alongside compute, storage, and networking.Erik Torenber...g interviews a16z’s Martin Casado, Jennifer Li, and Matt Bornstein breaking down how infrastructure is evolving in the age of AI — from models and agents to developer tools and shifting user behavior.We dive into what infra actually means today, how it differs from enterprise, and why software itself is being disrupted. Plus, we explore the rise of technical users as buyers, what makes infra companies defensible, and how past waves — from the cloud to COVID to AI — are reshaping how we build and invest. Timestamps: (00:00) Introduction (01:49) Defining Infrastructure in the AI Era(03:15) The Fourth Pillar: AI's Role in Infrastructure(06:01) Historical Context and Evolution of Infrastructure(08:20) The Impact of AI on Software Development(10:18) Investment Strategies and Market Dynamics(17:02) Developer Tools and AI Integration(20:57) Defensibility in the AI Landscape(22:16) Founders' Intuition and Industry Progress(22:26) Defensibility in AI Infrastructure(24:00) Expansion and Contraction Phases in the Industry(24:35) The Role of Layers in Market Consolidation(27:43) The Future of AI Models and Specialization(29:27) The Decade of AI Agents(29:54) Context Engineering and New Infrastructure(34:23) The Evolution of Software Development(42:13) Horizontal vs. Vertical Integration in AI(43:54) Conclusion and Final Thoughts Resources: Find Martin on X: https://x.com/martin_casadoFind Jennifer on X: https://x.com/JenniferHliFind Matt on X: https://x.com/BornsteinMatt Stay Updated: Let us know what you think: https://ratethispodcast.com/a16zFind a16z on Twitter: https://twitter.com/a16zFind a16z on LinkedIn: https://www.linkedin.com/company/a16zSubscribe on your favorite podcast app: https://a16z.simplecast.com/Follow our host: https://x.com/eriktorenbergPlease note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Stay Updated:Find a16z on YouTube: YouTubeFind a16z on XFind a16z on LinkedInListen to the a16z Show on SpotifyListen to the a16z Show on Apple PodcastsFollow our host: https://twitter.com/eriktorenberg Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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Starting point is 00:00:00 It's like faster than light speed travel has just been invented. For many of the developers and programmers I talk to today, they're like going to Disneyland just because how many great tools there are to help them move faster. We do spend a lot of time just trying to be very honest with ourselves. What has the new behavior been created? Where is stuff getting used? Infrastructure never goes away. It just gets layered.
Starting point is 00:00:20 In this case, it's definitely all the infrastructure that we've been using and leveraging in the past are still very relevant, but it's definitely getting layered by having this fourth pillar. Software was always the disruptor. One of the most exciting thing about the AI wave is like software is being disrupted. Like we're being disruptive. This is a pretty big deal. It's by far the biggest thing that I've seen happen sort of in my life. Is AI the fourth pillar of infrastructure?
Starting point is 00:00:43 Today on the podcast, we're joined by Martin Casado, Jennifer Lee, and Matt Borenstein from A16Z's Infra team to unpack how infrastructure is evolving in the age of AI, from compute, storage, and networking to models, developer tools, and agents. We get into what Infra actually means today, how it differs from enterprise and why software itself is being disrupted. We also talk through the rise of technical users as buyers, what makes an infra company defensible, and how past infra waves from cloud to COVID to the current AI boom
Starting point is 00:01:12 have shaped how we invest and build. Let's get into it. As a reminder, the content here is for informational purposes only. Should not be taken as legal business, tax, or investment advice, or be used to evaluate any investment or security and is not directed at any investors or potential investors in any A-60. Z Fund. Please note that A16Z and its affiliates may also maintain investments in the companies discussed in this podcast. For more details, including a link to our investments, please see
Starting point is 00:01:41 A16Z.com forward slash disclosures. We're here today discuss the state of infra. First, can we get a definition of, where does infra differ from enterprise? How do we think about it internally? I would say infra is basically what makes software work. We'll probably get pretty deep into a set of technical definitions. You mentioned sort of networking storage compute. Where does AI? fit into that. But I think at the simplest possible level, if you want software, Infra is what engineers are using behind the scenes to make all this possible. And our formal definition internally is technical buyer, right? So it's the stuff you use to build the stuff, the stuff you use to build apps. And if it's used by a technical user, we consider an infrastructure, whereas
Starting point is 00:02:26 something like, let's say, vertical SaaS could be used by a flooring company or by a marketer or by sales. That would not be considered infrastructure. And technical user, for the record, is developer, data scientist, analyst, cybersecurity profession. Yeah, right. There's a DevOps, right? There's a wide range of sort of like people. These are our people, right?
Starting point is 00:02:44 Like the kind of nerds behind this. And in the system terms, think about it as compute, networking, and storage, but also all the tooling that goes around the developer's day of what you're using to build software and what are the tools and products that are operating, these ever-growing more complex software as well,
Starting point is 00:03:01 all the way to semi-technic users that may want to either prototype or tinker with building applications. We're very interested in anything in the technical domain and used by technical people. So you mentioned compute, networking, storage. How should we think about models? This is the fourth layer of infrared?
Starting point is 00:03:18 How do the interface? How should we think about that? I certainly think of as a fourth layer of infrastructure. It's certainly leverage and build on top of all the three pillars we're talking about. It has a lot of demand of compute. And of course, it's trained and also producing a large amount of data. And to leverage and, and use these models for our purposes.
Starting point is 00:03:38 Latency and networking capabilities is also very important. But it's going to be as prevalent as any piece of infrastructure software. I don't know, like the analogy these days anymore, is it a database, is it sort of like a new form of compute? So really, to me, it's like a fourth pillar that incorporates everything, but also provides intelligence for the software we're using and building today. Yeah. So I think this is exactly right.
Starting point is 00:04:01 I think it's probably worth asking why a piece of infrastructure is a piece of infrastructure. Yeah. And generally a new piece of infrastructure changes the way that you program computers and then changes the stack that's around it. Like it's got different memory requirements. It's got different latency requirements. And so it just requires rethinking how we build software
Starting point is 00:04:17 and how we build infrastructure. You know, I would say in addition to compute networking and storage, I would say distributed systems would also be included just because things like state consistency required to think about like proximity and guarantees. I would say databases probably did too because it changed our programming model. You have different guarantees.
Starting point is 00:04:34 And these models very much fit in that for a couple of reasons. I think Jennifer's exactly right. Like you just build different data centers and different chips if you want to build these models, so it has that impact. But programming them is like non-obvious. Like we're just still trying to grapple like how you program with them. Like they don't really listen to you. Sometimes they do the coding themselves.
Starting point is 00:04:54 And if I were to try and distill, like, what is the one biggest difference that these models provide to infrastructure? It's the following. I don't remember ever in the history of computer science. where we've, from an application standpoint, we've abdicated logic. Like, in the past, we've abdicated resources. Like, you were like, give me compute, give me swords.
Starting point is 00:05:13 Like, these abstracted resources, but the logic, the yes or no, like the what it's doing always came from the programmer. But in these ones, we're like, come up with the answer for me. And so it's requiring us to rethink. What does it mean to be a programmer? What does it mean to be software, et cetera? So it's clearly very fundamental to computer science. And I would say, again, to Jennifer's point,
Starting point is 00:05:31 is very, very much a new piece of infrastructure. And I think a lot of people are trying to reason by analogy. You sort of alluded to this, Jennifer, it's like, oh, is it like a database because it can answer queries? Or is it like a network because it's sort of non-deterministic and we need to handle retries and weird edge cases? But, like, I think people are really just trying to figure out how to program these things, which you sort of have Martin. But, like, we've got to start from a blank sheet of paper, which is what makes our jobs, like, really exciting right now because there's a lot of people trying to figure it out and coming up with ideas. Many of us have been in computer science for a long time, right? We've been in our schools and in our operating lives and in our investing lives.
Starting point is 00:06:09 And, like, software was always the disruptor, right? Like, we disrupted the taxis or we disrupt the back office or we disrupt everything. Like, one of the most exciting thing about the AI wave is, like, software is being disrupted. Like, we're being disrupted, right? Yes, we're like, uh-huh. That's right. And we're like, oh, so we have to think about it. Software is a self-eating.
Starting point is 00:06:29 Yeah, that's right. Honestly, I think this is the first time I could honestly say that, like, the profession that I've dedicated my entire life to is being disruptive and it's very exciting because it's eating itself in a way. Yeah. Yeah. And it's tempting to be a curmudgeon, right? Because we've all been doing this our whole life. So it's like really being open to and embracing the new stuff is like the key thing. What still applies is infrastructure never goes away, just gets layered. In this case, it's definitely all the infrastructure that I have been using and leveraging in the past are still very relevant, but it's definitely getting layered by having this fourth pillar, which is A&N models.
Starting point is 00:07:00 what's different from past super cycles versus what can we learn as we enter this new one? So there's two things that happen. So one of them is often when you bring the marginal cost of something down, like with compute, we did it for computation and for the internet we did it with distribution. It increases the TAM a whole bunch. So for one, you almost always see this massive TAM expansion. And part of that tends to be because the TAM is bigger, you've got new users. and because you have new users,
Starting point is 00:07:31 there's normally like a new behavior that happens, right? This is very much the case with the Internet, which is like people weren't used to going to a computer and talking to everybody around the world on top of the Internet. And existing companies don't know really how to think about new behaviors. Like they've built these sales motions and operating things around like the old behavior.
Starting point is 00:07:50 And so you see Tam expansion, you see new behaviors, those new behaviors provide white space for challengers, new like startup companies to come and to go ahead and fill those marketing. And I think we're seeing exactly that happen with this one as well. Like, clearly this market is massive if you look at how successful these model companies are. But also, you're seeing use cases that, like, computers just never really have done before, and you're seeing that too. And so in that way, I think it rhymes very much with, say, the Internet.
Starting point is 00:08:13 And it rhymes very much with probably even the microchip. Maybe I'll answer that question just from my personal experience. I'm always, like, sort of a tools person and also wanting to, like, having tools fulfilling certain creativity. because I came to coding on computer science as a late bloomer after my 20s and really enjoyed all the tools available for me at that point of just building software and learning computer science as well. Now we just have massive and massive leverage in trying to create anything as long as you have a good idea.
Starting point is 00:08:42 Like, Martin laughed at me about this. Like I was a bigger, like, local, no-code champion for, let's say, the last five, ten years. Because, again, these are tools for people who have good ideas but may not be, like, educated in the computer science term. The re-tools of the world, the Wix and Squarespace, like, you can build applications, can build software easily with these tools. But now you're given, like, the next level of thought partners, tools to really, as any role in the company, prototype software interfaces for your end customer, for end user, as long as you know what they need, what they want to see. Like, you can really realize these ideas really quickly in, like, at your fingertips. So low code's finally happening.
Starting point is 00:09:20 It just takes a lot of code. It just turns out the code is natural language. I know. It's so funny because when Jennifer joined. the change. She was very excited about low code, but for my view, low code is like Python. It's like a scripting language. Interpreted languages. And PM is low code. So he kind of had to bridge that gap. And it was in a way like a bit irreconcilable until AI came out. And it's very, very clearly, like, what the promise of low code was. And so you're right. It really is disrupting software.
Starting point is 00:09:47 So when I was a kid, right, the internet was sort of a new thing. I just remember really vividly there was this movie with Sandra Bullock called The Net. and she orders a pizza from her computer. And this is like completely mind-blowing. And like now, actually this is a common user behavior. But like what we're dealing with now is just so much bigger than that, right? I just think it's really hard to it. Like I think some of these points about how will the infrastructure evolve, like how will the companies adapt and things like that are probably transferable.
Starting point is 00:10:14 But this is a pretty big deal. It's by far the biggest thing that I've seen happen sort of in my life. Let's zoom out and take this long view. And Martina, you're actually the perfect full circle because weren't you the first infra investment ever as a portfolio founder? I think it was either me or ACTA, but I will say me and Todd were like the infra portfolio. Fun 1-1 LP days when they would trot us out in front of the LPs. It was like me and Todd from ACTA.
Starting point is 00:10:36 So for sure, I was one of the first two. At what point did we develop clear infra practice at ASEANZ? So we always had strong infra people, right? So like Ben Horowitz is an infra guy. And honestly, I would say Mark is. Like he masquerades as a consumer guy, but he's actually revolutionized the way we use computers in this deep infrastructure way. And by the way, many things came from that JavaScript, et cetera.
Starting point is 00:10:59 We had Peter Levine, Zen Source, we had Scott Weiss. And so, like, there's always been deep infra. But when I joined the firm, we didn't think of it as infra. We thought of it as enterprise. Right. Right. And so you're either in the consumer team, you're in the fintech team, or you're in the enterprise team.
Starting point is 00:11:16 And the thing about just classifying this stuff as enterprise, the go-to-market motions for something that touches technology. And being able to reason about that is so different than reasoning to the go-to-market motion that's purely through like sales, right? And we've just learned over time that like we do deep market diligence as a firm and we do deep diligence on companies before we invest in them. And that the type of diligence we do if it was deep infrastructure just required a different type of junior partner and type of analysis. So over time we realized that companies where you can evaluate more by like the business model, the market buyer, the union economics. You know, those kind of class of companies are just sufficiently distinct. So we decided to just pull them apart.
Starting point is 00:12:00 And then that's why we have the apps fund. And then, of course, the Infra Fund. If you think about enterprise, there is, of course, the horizontal piece of it, but also a lot of vertical enterprise, whether applications, buyers, sectors, where infrastructure is almost always horizontal. And that's another thing we realized along the way. We still want to appeal to these, like, technical audience and technical buyers. But we want to think about sort of the space in a horizontal.
Starting point is 00:12:24 fashion where these technology can be distributed to all these different sectors and verticals as well. And it impacts how we think about the stack. It impacts how we think about what is going to drive the form of like how the stacks integrate with each other. It's just like different from enterprise generally. Yeah. So it's actually a very, very important distinction. I'm glad you brought it up. So like technical buyers tend to be centralized buyers in a way, right? Like IT will buy compute network and storage. And yes, you've got the compute person and the networking person, but it kind of rolls up to IT. And developers are kind of a centralized buyer. So like you can understand IT, and you can understand the developers. But when I was looking at vertical SaaS apps
Starting point is 00:13:00 early in my investing career, to understand how to sell into a flooring company, you have to understand the flooring market. And that's entirely different than like the pet food market. And that's entirely different than the construction market. And so I felt like there was no real central software buyer for these kind of verticals. So as you get further away from corner infrastructure, you get away from this notion of a centralized educated buyer. And just the level of analysis becomes very different. I think that's exactly right. And there's even sort of like the horseshoe theory of software buyers happening now where you have like consumers over here and then you kind of work up to like apps and like you would think that infra is way over here, but it's actually
Starting point is 00:13:35 that dink back around like developers are making a lot of the decisions and a lot of the like marketing and sales to developers looks more like consumer these days than he used to. That's an incredibly important point. I was researching the stats the other day. When I first joined venture or maybe even just started thinking about infrastructure developers, still like in the low tens of millions. And they're becoming like the next generation of consumers. Now they're definitely the next generation of consumers. It's going about 50 million on the way to even bigger than that.
Starting point is 00:14:01 Now we're talking about interlanguage being the programming language for everybody. They're making decisions just as a consumer. So we're, of course, like training ourselves to also understand how developers as individuals adopt tools, but also like IT buying centers as customers and enterprise organizations, like evaluating tools. So there's just a lot to learn. figure out given these are the technical audience we really care about. Yeah. I want to get to how we think about our investable universe and what sort of subcategories are mature versus newer or
Starting point is 00:14:31 sort of ripe. But before that, I want to better trace the evolution a little bit. So maybe Martin, we can start with you. If you had to categorize, like since you've been investing, like the different waves of infrared investment or like maybe the different inflection points at which changed how we even thought about it. Totally. How would you characterize it? Let's just say for like the life cycle of the firm. So sort of what? 2000. And that was actually pre-cloud. And so a lot of the early investments were right in the cusp of cloud. And like, for example, my company, like the cloud was out there, but it wasn't sufficiently
Starting point is 00:15:02 deployed. You could use it as a core thesis. And a lot of the early investments were like this. And we talk about it in terms of tech, but it rips through the entire business model. Like early software was on-prem with a perpetual license. That's just different economics and different analysis, right? And so, like, the pre-cloud installable software area was one. And then we saw the cloud transition, right?
Starting point is 00:15:22 So we went to recurring revenue, totally different deploying model, totally different operating model. And during that time, we'd see things like net dollar retention being more important, expansion being more important, gross term being more important. Gross margin being more important. Everything changed to that. By the way, meanwhile, of course, we saw a consumer being disrupted by mobile, right, with the rise of the eobers and the Lyfts and the Airbnbs. And then again, we're seeing it happen again during this AI, which I would say the AI transformation
Starting point is 00:15:49 of the last three years has been the most dramatic I've seen in the last 30 years of being in this industry. And there's one interesting blip along that path, which is COVID. We come from the realm of like enterprise sales and like being on the ground and deploying things and like that totally evaporated. So like actually that was a dramatic shift as well, but it was driven by this kind of force majeure as opposed to a secular technical wave like the other two did. I would say one of the benefit COVID-Broad is there was. already the trend going of like developers buying and adopting tools like this bottom out motion for infrastructure and for dev tools. It got accelerated during the COVID time where lots of people just like tinkering, trying out products and tools and also more people
Starting point is 00:16:33 building dev tools during that time. I feel like there was a flourishing ecosystem just of these like PLG or product led dev tool companies that are giving birth to now what we're seeing a lot of like AI dev tools are coming up. There's nothing developers like better than being forced to stay home, not interact with other people and write code. Right? This is like, yeah, this is happening. Best news ever. That's amazing.
Starting point is 00:16:59 Okay, that's a good overview. Let's go deeper into the present a little bit. Can you guys share how we think about the different subcategories or landscape that kind of makes up in from? We could also plug some examples of portfolio companies, spaces where we made some bets. Here's a few important categories. Developer tools, meaning anything developers use to make their lives better, easier, faster, more efficient.
Starting point is 00:17:19 Cursor is probably our top developer tool company right now. And before that, GitHub, right? I mean, like, we were in GitHub. So we've seen very much. And Jennifer, you've actually backed a bunch of interesting DevTools companies in the last few years, too. Yeah, from Lify, Stenlist. And there was a long time where the DevTools was written off by VCs, right? Oh, yeah.
Starting point is 00:17:36 The town was too small. Yeah. I mean, at the time of GitHub, would you ever have imagined a repository would be a huge company? It was like almost a joke. Yeah, yeah. Right. And people were unsure about the business model and all these things. Small Tam is the classic, like, red flag for infra investing.
Starting point is 00:17:50 If you're at home listening to this and someone tells you small Tam, they're not an infar investor. Infra creates Tam. There's one takeaway from this thing is Tam creative. So, yeah, so like I think dev tools, you've got core infra, which is compute networks and storage, right? This is like to IT. And then you tend to actually be quite a bit above the core infra stack.
Starting point is 00:18:08 So maybe you talk through kind of the areas you focus on. I think about both, like, how developers are, like, using tools to improve their efficiency, but also how customers are getting value out of. that as well. So a lot of packaging, maybe dev tools into SaaS forms. Like, I'm investing in this company called Pylon. It is a SaaS company that does customer support, but fundamentally is like being a data pipeline. So that's like core infrastructure. That's very good at connecting with systems and providing context to a lot of like agents and AI models. So to me, that's
Starting point is 00:18:35 infrastructure. And we're spending a lot of time on, of course, like the cutting edge AI research. So a lot of foundation model investing. And we can probably numerate for the next 10 minutes of. I will say the reason that we're a little bit skittish on this question is early in super cycles, it's very hard to distinguish between an infrared company and the application companies. And the reason is because the TAM is so small and so new, the new technology becomes the app,
Starting point is 00:18:58 right? So let me refer to, like, the original super cycle that started the firm, which is the internet. Like, Netscape, I remember when it came out. Like, it was a consumer thing, or at least a student in school thing, right? And so this is one company which everybody was downloading from
Starting point is 00:19:14 an FTP server, Netscape, and using it as individuals, the enterprise didn't know what to think about it and banned it or whatever. And the same company that built JavaScript, that's building this core technology, is also doing the browser. And over time, it matures. And then, of course, you have all of these internet companies, and all the
Starting point is 00:19:29 applications show up. We're seeing the same thing in the AI wave. Like, is MidGernie? Is that an infiric company? They built a model, or is that an app company? Well, it's both in this sense. And so I do think that at this stage, it's very hard to distinguish. It's exactly right. It's very hard to answer.
Starting point is 00:19:45 Open AI is a app company or is an infrared company. It already is building like infrastructure that's like a cloud running these models for different sector and different use cases. By the same time, building a consumer app that's chat GPT. We think of foundation model companies are similar. Like 11 Labs, they're a voice AI provider and they have the creator application that can use the studio to create voices. But at the same time, they're also supplying the voices to these large-scale enterprise
Starting point is 00:20:11 use case that are like fine-tuning, cloning your own voice and distributing that through API. So it's sort of both. Another area we've done a lot of work is data systems. And this goes all the way back to Databricks. And there's sort of been these two branches. One is this like kind of back end data engine driven big data
Starting point is 00:20:29 systems, spark, dupe sort of thing. And the other is this sort of data analyst more tabular snowflake kind of thing. And I think as a firm we've been super, super active and super aggressive. You know, invested in companies like Databricks, I mentioned 5Tran DBT, which you guys invested in Together, Hex, which is doing really
Starting point is 00:20:45 really well, tabular, which was acquired by Databric. So we're still, I think, really, really bullish on this. Unfortunately, AI had sucked the air out of the room for a lot of data companies from a bunch of different angles, but I think we'll continue to do more of this as well. How do we think about defensibility for AI companies, whether it's an app layer or the model layer, do they all have their respective sort of areas of invincibility, or how is the sort of our notion of defensibility evolved? So we once wrote a blog post that there was no defensibility anywhere in the stack.
Starting point is 00:21:11 For anything? For anything? And yet people make lots of money. Yeah, you know, the argument at the time was like, okay, like Nvidia has sort of a moat because chip designs are hard to copy. But if you go sort of up or down, it's kind of like, okay, they're all sort of manufactured at the same place, right, at TSMC. If you go down, if you go up, the cloud providers provide effectively the same product.
Starting point is 00:21:36 Like the models are training on the same data and how to have like similar capabilities. The apps are all kind of like all using the same model. So that was sort of the, a naive theory, I think, when we were just trying to understand this at the beginning. I think maybe it was true at the time. What Martine was sort of alluding to a second ago is, meanwhile, every company at every layer of the stack is doing like fantastically well right now. And during this kind of initial phase of industry development, which we sometimes call the Brownian Motion phase, like I actually think it's really hard to make sort of pronouncements like this
Starting point is 00:22:03 about what's going to work, what's not going to work, where's value going to accrue, et cetera, etc. App companies are doing really, really well. And like, we're pretty clear past the sort of wrapper phase. Like, I don't think there are any rappers anymore. Like, building good products with AI is really hard. And the founders doing it now have like really good kind of intuition for how to do it. The models are clearly like pushing the whole industry forward and like they've built huge companies from out. You know, so it's kind of all working right now. And I think you could actually make a case for how defensibility will work. It's quite different from the way defensibility has worked before. And maybe you guys want to add on to that. Yeah. On how defenseability work for
Starting point is 00:22:36 infrared companies before, largely, it's really hard to, let's say, if you're building like a new database, like a new framework. It just takes a lot of expertise in the domain of understanding what has happened in the past, where the field come through, and what are the innovations that needs to happen to polish, let's say, like a software into this new abstraction to provide to developers. Maybe one example I'm thinking of is like DocDB. It's like such a high performance, small but really nimble database. It took four years for the team to write it.
Starting point is 00:23:08 To replicate that is really hard. And that's generally what happened in the past infrastructure space. It takes these experts a lot of time to build like a new piece of security software, if it's the UBKKs or if it's, again, like data breaks on Spark. But now as the AI infrastructure come through, like I think a lot of those defensibility still stays and zero true because these are secrets of what are the downfalls and guarantees other software run into where these founders know sort of the past and also looking into the future.
Starting point is 00:23:39 but I do feel like the adoption phase is just like really massive. Who is going to earn the distribution and earn sort of the developer attention is going to be a different game. Can I just do a quick mental model of what has suited me very well in thinking about this? I think the sloppiest thinking in our industry is around defensibility. It's just we're just so sloppy about it. And so maybe this is worth the price of listening to this podcast, like this mental model. So the industry tends to go through these expansion and contraction phases. Think of like the Big Bing or something.
Starting point is 00:24:06 Like it expands and then it contracts. So what happens when it works? expands. When it expands, zero-sum thinking is deadly because you just get getting more market. We're clearly in an expanse phase. Everybody is, oh, Nvidia can't like sell more chips, but they keep selling more chips. Oh, like the hosting platforms can't continue to get margins yet they keep continuing to get margins. I mean, Matt said it perfectly. I totally agree. So if you're in the expansion phase, then there's just more to sell. You should be aggressive investing. So what happens in the collapse phase? So look at any layer of the stack. So in the collapse phase, which things start to
Starting point is 00:24:37 consolidate again, you have consolidation. But what is the end state of consolidation? The end state of consolidation will always be an oligopoly or a monopoly. It's not like layers ever go away. If you have an oligopoly, say the clouds, then you have what is effectively price fixing, but it's tacit, right, which is everybody is like, we're going to price it this and we're going to maintain a 30% margins. So you still have value there. You have margins. Or in the case of like a monopoly, you'll end up with, say, like an intel at the time, then you can also. maintain margins. So in none of this, do you lose margins, right?
Starting point is 00:25:12 And I just think this is why people think so sloppy about this. People use the words like commoditization and no defensibility. That tends to be a battle between layers of the stack. But the only way you can do that is actually move down the stack and enter somebody else's layer, which is incredibly hard to do. And you do see it. Like, so of course, Google is going to build their own chips. They start moving down the stack.
Starting point is 00:25:34 But that's a very, very different layer than somehow Google playing the different off against each other. And so I would encourage anybody that does invest at least in infrastructure to not think zero sum and to realize that historically, every layer of the stack has maintained some level of value and margin. And if not, it was because a layer above them managed to verticalize themselves. But then it's that one player against the rest of the world. Yeah, I mean, it's like faster than light speed travel has just been invented, right? And we're sending all the spaceships out in all directions. And there's plenty of planets, like in stars to claim for everybody.
Starting point is 00:26:07 Like, you know, we're not even close enough to each other to like fight over like that. For the AI wave, yeah, for sure, like this is like, yeah, and yeah,
Starting point is 00:26:11 but it will slow down and then the consolidation will happen. But I guarantee you'll just end up with these great companies that maintain margin. Like, AWS still has great margins.
Starting point is 00:26:21 Google still has great margins. I think... And still growing at an insane speed. Data Bricks, too, is growing at an incredible speed for that at scale. You know, I think people underestimate how hard
Starting point is 00:26:30 these problems are in many cases, right? You're sort of applying consumer thinking because this is how we live most of our lives. it's like, oh, wouldn't it be relatively easy to move to a different part of the stack or take out your competitor or someone, a customer could just switch back and forth.
Starting point is 00:26:41 And it's just different laws of physics, I think, can in front of that. It just turns out in general, the switching costs of infrastructure piece is so much higher. Even with like API business, people tend to think you can just switch over to another API. There's so much logic embedded in calling the API in the software itself. There's a lot more switching costs compared to your regular SaaS software consumer. Yeah, totally, because you're actually integrating systems, right? It's not necessarily a person who can just have a person. preference for one thing or another, you're sort of integrating.
Starting point is 00:27:07 For sure. Sam Allman once had the advice to startups last year. He was like, if you're worried about us improving our models, you're in a tough spot. But if you get more excited about your business by us sort of improve our models, then you're in a good spot. Do you think that's a helpful framework? I think it's helpful for Open AI for people. No comments.
Starting point is 00:27:25 I want to say that, too. If, you know, A16G, if you think us investing in the best company isn't good for you, then if you want to buy from our customers. That's great. There's a very open question. That's actually a technical question. It isn't a business question, which is how much does general training generalize, right? So we know in the pre-training world, it generalized really well. So you'd create one model, and that model was just as good at code as it was at like writing a poem or, right? So we know that it was very general. And in that world, sure, as the models get more powerful, then they can do all of the things
Starting point is 00:28:02 so they compete with all of the things, right? But it seems clear to me, and again, this is an observation, and it may not be correct, that as we get more into the RL world, that you make some trade-offs. And then let's say I RL something for code, it's not going to be as good as something else,
Starting point is 00:28:18 and like you're making these trade-offs. And in that world, then it's not the case that the model is going to generally be good. So I think it's great to compete at the model layer. And so, again, I think this is maybe a reasonable rubric, certainly for OpenEye to have people believe. Maybe a reasonable rubric if you believe that these models are going to be generally
Starting point is 00:28:35 great, but I just don't think it holds up to how things are going to play out. This was a debate we had two years ago. I think whether the general model and the most capable model will rule or a lot of small, medium-sized models that are very good at specific tasks. That's going to be the future. It turns out both are true. Both, yeah. When we're talking about complex systems, you cannot just use one model that drives everything, at least not today, but you can compose very capable and powerful models to take certain tasks and also chain together processes from like processing document to like feeding in a model to
Starting point is 00:29:04 have some reasoning and give you back really clean and structured data to make decisions and put into your application and to serve end users like that's a complex system that invokes many model calls instead of just like one big models task. Did you guys have any reactions or is it worth talking at all about Carpathie's talk? Did that framing resonate with you? Did you have any sort of differences of how you would frame certain things. One thing he mentioned is that he thinks it's not the year of agents, but the decade of agents. Perhaps it's not as immediately upcoming as we might have thought. Probably should have talked about it more. There's something he said recently that I thought, and he's actually responding to somebody else that I thought is actually very
Starting point is 00:29:44 insightful. I actually thought his talk was great, but I thought his talk was kind of an overview of what a lot of people know. I thought it was pretty good general overview. I saw the tweet today about who knows how old it was. So there's this idea of prompt engineering that people have talked about. And somebody, it wasn't Carpathie, but Carpathie piled on top, is it's really not about prompt engineering
Starting point is 00:30:02 as context engineering. And so what is context engineering? So if you're going to call a model, you have to know what to put in the context, in that prompt. And what tools do you have to do that? Well, you could use other models, but at some point you're probably going to use
Starting point is 00:30:17 traditional computer science. You're going to use things like indexes. You're going to have to do prioritization, etc. and to really drive the best performance out of those models, you do want the context to be correct. And I do think it's probably the right framing of this problem in the next step is inasm as much as we're going to provide formalism
Starting point is 00:30:34 to how to use these models, to how do you use existing tools, to how do you improve the performance? You should be thinking about what's the right way to get the right context into those models. And I bring this up because, like we said before, new infrastructure pieces create new patterns and new methods of software
Starting point is 00:30:51 and building systems, and this is a great example of that kind of emerging before our eyes and people reasoning about it. And I truly believe in five years we'll look back, we'll come up with a whole new set of formal ways to build software, and they will have strong guarantees and we'll understand them, and there'll be all the tools for it, et cetera. The way I think that relates to our world is if you think about what is the new form factor of infrastructure that needs to become part of this context engineering, it goes back to a lot of what we're obsessed about it, of data pipeline, how do you feed the right data,
Starting point is 00:31:21 context into the models or into the context and how do you have agencies, tools or an infrastructure that will provide a discovery and guarantees the visibility of these tools as well. It's the classic infrastructure problem that's still unsolved. So it's very exciting time. There's a few different types of infra founders, right? There's the sort of infra founder who loves solving really messy, long tail, like nasty problems, right? There's a type that kind of just gets fed up with a problem and they're like, I'm going to solve this finally. I'm sick of this. And there's the type that just sees the world in a new way, right? And it's kind of like, this is actually how we should marshal
Starting point is 00:31:55 these resources. And like React is a great example of this. We had all these like kind of progression of front end development frameworks and finally React was like the way that's stuck. And for years now it's been sort of the default front. So like I think what Carpathie's talking about is trying to figure that out. Right. And I think a software 2.0 thing was really interesting. We were investing in a bunch of like traditional ML companies at the time. And I think software 3.9, I think he's sort of right about that too in sort of directionally. And my hope is it'll, inspire a lot of new infrafounders to do this work, see the world in a new way, and figure out how these primitives should really be arranged. One of the difficulties of having any conversation around
Starting point is 00:32:31 AI is it just exploits this weakness in the human imagination to dump all of our fears and hopes and dreams into this anthropomorphic fallacy, right? And this goes all the way back to the Promethean legend. And so let's talk about even this context, right? We're building systems to build other systems. So systems have constraints, right? And And so you can fail on either side of this when it comes to this anthropomorphic fallacy. On one side, you can be like, this stuff doesn't work. You shouldn't use it. You should only use traditional things, which, okay, that's clearly not the case.
Starting point is 00:33:03 It seems very useful. But on the other side, you can believe they'll solve all of our problems and you don't need formalism and you just kind of like go to the beach and you come back when AGI is done it, it'll do it for you type thing. And so part of our job and what we spend a lot of time talking about was trying to find that pragmatic, non-blinkered, non-pessimistic middle, despite all of the rhetoric. And then you hear all the rhetoric, right?
Starting point is 00:33:30 The stuff is going to like, no, we're not going to have to work and we're all going to be on. The beach. Right? Or, you know, it'll kill us, like the whole thing. And I think where we've landed is this is a real disruption. It is just changing all of software. It'll look something placed different, but it is still going to require professionals.
Starting point is 00:33:47 And I do think that the statement it'll require professionals is a very meaningful one. It means that you actually still need people that understand the specifications of the systems. And not everybody agrees that. Some people are out there like, listen, you will never need a programmer again because people are going to just say some high-level thing and it'll show up. And the only one statement I'll say to that is formal systems came out of natural languages for a reason. And either you care about specifying what you're designing or you don't. And if you do, you need to be a professional.
Starting point is 00:34:17 And that's why every professional discipline, even though they started with a natural language, has ended up with a formal system. What is your mental model on coding specifically? Will they be like fewer engineers who are just higher powered? I think the best way to think about this is simply that we're going to have more developers. I think it's very unlikely that we're going to shrink development teams
Starting point is 00:34:39 because we have amazing new tools. That's just not how these markets have worked in the past. I think exactly the opposite is going to happen. It's like we're going to be creating so much great software. It's going to be so accessible to so many people who may work at a big company or may just be sort of hacking on the weekend. I think that's by far the simplest way to think about it. And it gets back to Martin's point.
Starting point is 00:34:55 You can't anthropomorphize these models. A model is a file on a hard drive and a computer somewhere. And when you run a Python script, you can transform one piece of data into another piece of data. Like, that's what this is. And programming is a fundamentally creative job, right? You are literally creating things in the most strict sense of the word, which is you're creating software doesn't exist before. and that's something only a person can actually do at some level of abstraction.
Starting point is 00:35:21 So I personally think this is a huge boon for programmers, and you have to change the way that you're working. And it's like a huge productivity boost, and I think that creates more, not less. I cannot agree more. I feel like for many of the developers and programmers I talk to today, they're like going to Disneyland, just because how many great tools there are to help them move faster,
Starting point is 00:35:40 like build things they have always wanted to do on both side projects and also their main job. I do think also changes. dynamic of like how people are picking up new languages, picking up new frameworks. And it is, again, a next level of iteration speed given what we're seeing with AI agents and also AI coding tools. Here's another, I think, useful mental model on this stuff. Like, I think it's worth asking the question, why do people buy software? Like, why does someone buy some random SaaS tool? Is it because it's so hard to build it? No. Like, most SaaS tools are like crud. Like,
Starting point is 00:36:13 they're just these basic kind of rewrite databases. They're all the same. So why do people buy them? And Aaron Levy, who's the CEO of Box, I think, said they're so beautifully. The reason people buy software is because somebody else made the decisions of what the workflow should be and what the operational logic should be and what data is important, how you use that data is important. Like, creating a product is a lot of understanding what is being used and guiding the user along that direction. So if not, I'll just give you a compiler. Like, you do whatever you want, and I'll just give you a database and you do whatever you want.
Starting point is 00:36:46 There's a reason that we have a proliferation of vertical SaaS, and it is this kind of articulation or this transfer of domain understanding. And that just doesn't go away independent of how you create the software. And so we will still need to design products based on whatever problem is being solved, guide people so that they're the most effective with them, and they can understand the best. And we did this with assembly before, and then we did it with high-level languages, and then we did it with high-level frameworks,
Starting point is 00:37:14 and then we're going to do it with AI. The fundamental process of that articulation will not go away. And it's totally orthogonal to creating the software itself, right? It turns out to be a much harder problem to go out and collect requirements from an unknown set of users with an unknown set of needs. And like figuring out what to build, that turns out to be much harder than actually building it. So what do you think is the average number of lines changed into PR in the industry? Two.
Starting point is 00:37:36 Yeah. But it shows you to the point. Like it literally is understanding the need from the business and the need from the user and making some minor tweak. That is the long tail that goes into software. By the way, it turns out it's two. Well, I think it's a median. It's the median is too.
Starting point is 00:37:53 I've written a lot of like GPRs in my life. Just for the record, by the way, Martin said crud. Crud is a technical term, right? Create, read, update, delete. We actually think applications are great. Right, we don't think they're trudgy. They just...
Starting point is 00:38:03 No, sorry, yeah, crud is a... Yeah, footnote. Good to know. Jennifer, you were mentioning earlier how two years ago we were having this debate on generalization, and what are the debates we're having now internally or with your peers or what are the main questions that we're asking
Starting point is 00:38:18 that we can't wait to see how they're going to reveal themselves in the next few months or next year that are going to impact our business. Oh gosh, every week is different. What are some recent ones? Definitely like how realistic are agents today like really producing production level software? That's more on the coding agent side, but also in general like the agent evolution. Where are we in going from demoware to producing real value, tangible value? What are some other ones?
Starting point is 00:38:43 Synthetic data is when we talk about a lot. We've been talking about them for 10 years. This is what's so great about info. You can have the same debates for 10 years, and they never quite go away. It's like, change the background. It's like everything else is the same. Yeah, consistency versus availability.
Starting point is 00:38:57 Literally every system has those trade-off. So this synthetic data thing, right, it's almost an information theory question. It's like, can you make models meaningfully better without introducing new information to the system? And I think it's now pretty clear you can do a little bit, but the question is, does this lead to sort of like a self-improving utopia of models or not?
Starting point is 00:39:13 And I think we have some pretty strong opinions on the not side of that. Generalization, Martine mentioned, is a pretty interesting one. If you train a model to be really good at math, does that mean it's going to be really good at other things? Or is it just really good at math, which I get excited about not everybody gets excited about this. Another one that we talk a lot about is like what these things are actually good for. Just because the path we came from used a lot of AI, pre-gen AI, used a lot of AI. So there's a lot of AI-shaped holes in the enterprise, like chatbots and this and that.
Starting point is 00:39:40 And that's very much on the brain. and it seems to sometimes confuse the discussions from the new use cases we're seeing. Like, if you look at the most common use cases of something like chat GPT, I think the top one is like companionship and therapy, and then it's like managing my schedule. It's like the top of the pyramid of need stuff.
Starting point is 00:39:57 And then number five is professional development, not like low code development or whatever. And so I think what is happening is we have this idea of what we thought AI was going to do and like just kind of the stilted attempts previously. I mean, like, Jennifer actually, brand product for a chat company prior. And then what it really is good for. And clearly there's some overlap and convergence, but it's not nearly as big as people say. And so we do spend a lot
Starting point is 00:40:22 of time just trying to be very honest with ourselves. What is the new behavior being created? Where is these stuff getting used? What is it just being trying to cram into places it's not actually quite good at? To that point, how do we think about agents right now? What are they good for, going to be good for soon enough? What is the state of them? How do we think about the broader conversation? Coding agents are awesome. They're amazing. It's really amazing. So I have a very simple way to think about this. And I'm like the anti-agent guy, by the way. I think it's kind of a marketing thing.
Starting point is 00:40:47 This is the other thing about infrape people. We are like allergic to marketing, which is not always a good thing. Which is a good thing you're here, Eric. I always ask, what do you mean? Yeah, yeah, exactly. Yeah, can you explain? If you take the simplest definition that basically an agent
Starting point is 00:41:00 is an LLM running in a loop, a very simple way to think about this is errors propagate throughout the loop. Right? So if you have a small error, it gets worse and worse. And this is why a lot of agent, doing, say, general web browsing don't perform very well yet. On the flip side, if you have a way to correct those errors in the loop, which is one thing that you have in code, right? You can Lint, you can interpret, you can try to compile and
Starting point is 00:41:23 things like that. You actually do see good performance over time. So that's a very simplistic and maybe not quite the right way to look at it. But if you can do this kind of error correction, I think you're seeing a lot of sort of improvement from this iterative approach. I mean, it's incredible. I'm actually on the like GitHub mailing list of a lot of the companies that I work with just mostly for interest. And I have, even in the last week, seeing a bunch of kind of cursor like agent commits
Starting point is 00:41:46 and like even in the last 24 hours the Slack integration seeing it come from Slack and so I do think for kind of bite-sized tasks you can articulate very well we're starting to see them really work so in the coding space
Starting point is 00:41:59 I would say I'm a convert but to Matt's point like the you know go wander out in the woods and bring back a bear I think we're like a bearer there's a lot of errors you can run
Starting point is 00:42:10 Well, we see more vertical integration or more horizontal specialization? You know, historically we've seen both. And what's interesting is we're already seeing both now, right? Apple, of course, has just been historically vertically integrated. Microsoft and Intel historically horizontally. And often companies will start horizontal and then go vertical. So Google is horizontal. It's built on top of normal servers, but then they built their servers.
Starting point is 00:42:37 And then they built their own chips. They built their own networking gear. And so I think you always get a mix of the two. What's interesting about now is we're actually really seeing both. I would say that Open AI is very much a vertically integrated company now with ChatGPT, driving a lot of it. I would say Anthropic, a lot of the usage really is more horizontal. And they're doing a great job of that. I think we're seeing this on the model layer too.
Starting point is 00:42:57 Very interesting discussion we haven't had, but it's a very interesting one is like open source, quote unquote, really seems to work with these models just because you can't, as a user, recreate it. So if you look at BFL, they've done a great job building by you. a horizontal layer for these models. But then you've got companies like Ideogram, which have built a great kind of vertical experience as well. And so I'll say for AI, we've got already this early on great examples of both. And I don't see any reason that that will change.
Starting point is 00:43:22 Yeah. I think from the business front, it just poses new interesting questions and challenges too of how do you capture the value. Of course, horizontally can capture the value through being able to address every single use case by providing that to developers or enterprises. But if you're going to integrate,
Starting point is 00:43:36 you kind of have to pick the lane. Do you want to focus on image model, side. Do I want to focus on graphic designers, don't want to focus on, you know, people who are generating photographersies. You have to understand the market and the user personas use cases pretty well to capture the maximum value where it probably can take an easier path to just provide API so everybody can use it. I think this is a great place to wrap. Guys, thanks so much for coming on the podcast. Thank you. Thank you for having us. This is awesome. Thank you. This is fun. Thanks for listening to the A16Z podcast. If you enjoy the episode, let us know by leaving a review
Starting point is 00:44:07 at rate thispodcast.com slash a16Z. We've got more great conversations coming your way. See you next time.

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