The a16z Show - What Running Windows at Microsoft Taught Steven Sinofsky About Apple

Episode Date: April 10, 2026

Theo Jaffee speaks with Steven Sinofsky, board partner at a16z and former president of the Windows division at Microsoft, about Apple's 50th anniversary, the cultural differences that separated Apple ...and Microsoft, why the MacBook Neo puts Windows laptops in a difficult position, and what the history of computing design reveals about where hardware and software are headed.   Resources: Follow Steven Sinofsky on X: https://twitter.com/stevesi Follow Theo Jaffee on X: https://twitter.com/theojaffee   Stay Updated:Find a16z on YouTube: YouTubeFind a16z on XFind a16z on LinkedInListen to the a16z Show on SpotifyListen to the a16z Show on Apple PodcastsFollow our host: https://twitter.com/eriktorenberg Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Transcript
Discussion (0)
Starting point is 00:00:00 I think that Steve created a culture of artists, and they thought of themselves that way. And in many ways, Microsoft was a culture of technologists solving technology problems. And it led to very, very different products, but also very, very different scale, at least until the iPhone came out. People will say that the surface hardware was the only time Apple really paid attention to something Microsoft did and that they really actually thought we had done a good job on the surface hardware, which was quite the high praise at the time. Windows is really caught in this conundrum
Starting point is 00:00:35 of the value that corporations and enterprises see in Windows is compatibility. And the levels of compatibility that Windows has are legendary. It was just sort of speculating what would Apple be like if Steve Jobs were still running it? In 2007, Bill Gates sat on stage with Steve Jobs at the All Things D conference.
Starting point is 00:00:57 Asked what he saw as the biggest difference between their companies, Gates looked at jobs and said, I wish we had your taste. It was a rare concession from the most dominant technology company on Earth. A decade earlier, Apple had nearly gone bankrupt. Microsoft held the PC market so completely that Apple's share had fallen below 3%. 50 years after its founding,
Starting point is 00:01:22 Apple has not only survived, but reshaped entire categories of computing. From phones to watches to a $600 laptop, the PC industry cannot match. The question is how, and whether taste alone explains it. Steven Sinovsky, board partner at A16Z and former president of the Windows Division at Microsoft, speaks to A16Z research partner, Theo Jaffe. We have a very special guest. We have Steven Sinovsky, who is a legendary,
Starting point is 00:01:55 software warrior in the industry. According to his LinkedIn, he's a board partner at 816Z. He wrote hardcore software inside the rise and fall of the PC revolution, all about his time of Microsoft where he was at forever, starting as a project lead
Starting point is 00:02:11 in the 80s and 90s and working his way up to the president of the Windows division. And he worked there at the same time as my dad. So I've heard many stories about I've heard many stories about, I've heard many stories about,
Starting point is 00:02:25 Microsoft from that era in my house. So, Stephen... I mean, your dad dressed as Clippy at one point. So I think that that's quite the claim to fame. He's dressed up as Clippy. I might even have a picture of that. That would be so funny. I'll have to ask him about that later. So we're here because this week, April, 26 is the 50th anniversary of Apple. based on your position in the industry over all these years, what do you think are the most important, like most salient cultural differences between Apple and Microsoft?
Starting point is 00:03:04 Well, between Apple and Microsoft, there's a very famous moment late in both Bill Gates' career and Steve Jobs' career, where they were being interviewed on stage at a conference together. And it was the first time they'd ever been interviewed on stage, which is kind of a bookend, to one of the very earliest times they were together was on an Apple PR event that was called the PC dating game.
Starting point is 00:03:32 And there was Bill and Steve and a bunch of other original OG PC people. And they were asked all these trivia questions about the industry. And that was, I think, like in 1982 or 81, an unbelievable. And then you fast forward, I don't remember the year. I think it was about 2005 or so. that they interviewed together. And it was a super touching, 2007, super touching interview by Walt Mossberg, then of the Wall Street Journal
Starting point is 00:04:03 and the All Things D conference. Iconic. It was iconic. And the photos by Asa Mata, a Silicon Valley photographer, also iconic. And one of the things that, that question was actually asked about, to each of them, about what they saw as the differences. and Bill,
Starting point is 00:04:24 Bill looked at Steve and just said, you know, I wish, I wish we had your taste. And I thought that was, I mean, it was an amazing moment.
Starting point is 00:04:36 Like, everybody in the audience sort of froze and only maybe 200, 300 people in the audience. And, but that probably is the, the biggest difference between the companies.
Starting point is 00:04:48 And, you know, Steve made this, famous saying back when they were building the Macintosh, real artists ship, which is sort of a play on a famous Picasso thing about real artist's steel.
Starting point is 00:05:03 And it was actually in the movie The Pirates of Silicon Valley. And there was a famous, there was a pirate flag atop the Apple building where McIntosh was originally conceived. And I think that Steve created a culture of artists. And they thought
Starting point is 00:05:19 of themselves that way. And in many ways, Microsoft was a culture of technologists solving technology problems. And it led to very, very different products, but also very, very different scale, at least until the iPhone came out. And I think those two things about being artists and about the taste involved in making products are really what separated the companies.
Starting point is 00:05:44 Of course, they were organized differently. You know, hardware versus software are very different timelines. I would say the thing is an engineer that I constantly amazed, I even talked to him about this to Scott Forstall, who was at Apple at Next with Steve and then at the original developer on the iPhone operating system. You know, they, when Scott was working on Mac OS and porting it from Next to the Mac,
Starting point is 00:06:18 they went on a tear from 2000 until still today where macOS was updated every single year without fail. And sometimes it was great. Other times it wasn't great, but the fact that they released a new product every single year from the time it was OS version 10 or OSX as some people, you know, Microsoft never pulled that off.
Starting point is 00:06:43 In fact, Microsoft has had only two releases of Windows that you could even call shipped on time, three of them, out of all of them, from 1983. The first one was announced in 1983 and shipped two years late in 1985, and it was horrible. And then everyone after that was late, and it was always this waiting for Godot kind of thing.
Starting point is 00:07:05 And Apple, starting in 1999, like clockwork, shipped every year. And Scott was the champion of that. And he really, we talked about it, and we talked about how nobody in the world understands how difficult that it. is that two of us talking about it, because I was working on Windows,
Starting point is 00:07:20 and, you know, it was really that incredible accomplishment, which considering they were artists, was itself kind of an amazing thing. Because you would think the artist people are the ones who can't ever figure out how to ship. Nothing's ever perfect, but it wasn't like that at all. So do you think this distinction still captured
Starting point is 00:07:36 the 20 years after this Gates Jobs interview? Is Apple still artists and the hacker people? Absolutely. And I think it's probably one of the things that surprise people, the most about the expectations they have for how Tim Cook would run Apple and how things ended up. I mean, I'm on, I'm on this Gatorade Neo right now. And, you know, it is relatively art. And, and, you know, there's obviously a huge discussion going on on X right now about, you know, can there really be a PC to $600, which is super weird because that's literally a conversation we had,
Starting point is 00:08:15 you know, 12 or whatever years ago building Windows 8. And it's just, it's a fascinating thing. People thought the company would become much more mechanical, much less focused on the supply chain and things. But it really kept, you know, you look at the iPhone X, you look at the Neo, you look at Vision Pro, you look at AirPods, you look at the watch. I mean, these are really just stunning, stunning products.
Starting point is 00:08:45 Yeah, I agree. That's why I use them. And I'm curious, actually, what, like, what is your personal tech stack like? Do you just, like, daily drive Apple, everything? I actually you know it's very interesting yes I do and and it bugs me for the first few years I really used only surface which is a thing that I worked on and helped release which was the whole story into itself but what really happened is of course you know you're in a community in Silicon Valley and most of my energy was working with founders
Starting point is 00:09:17 and so a lot of stuff you know shows up on the Mac first and people share things are sort of Mac native and things. So for a long time, I was still using Microsoft Office on the Mac, another product I worked on for a very long time. But now, you know, like Windows is definitely in another world. And I have one machine that I keep running Windows that I do Windows-specific things on.
Starting point is 00:09:42 But by and large, I sort of joined the rest of the bleeding edge of our industry on Mac. And the share numbers in the real world really show that. You know, I live through Apple. getting down in 1997 to less than 3% share of new computers sold. And then for a while, if you measured share by like laptops over $2,000 or something like that, you would see it be like 10% in the U.S. and in North America. And now you're looking at 30 plus percent on the global share. And it's just really incredible, especially if you measure,
Starting point is 00:10:24 consumer versus enterprise share. You know, in the business world, they have a whole bunch of different requirements, and the PC is very much part of that. But in the home PC, like, if you go to Best Buy, and, you know, what their run rate is, you know, and they still sort of a significant business community there. But the share number, I mean,
Starting point is 00:10:43 considering it was less than 3% when Microsoft basically rescued Apple from certain bankruptcy in 1997, right when Steve came back to the company, you know this gradual climb like first with the iMac and then a series of products that followed that including the iPod which threw people into the ecosystem was was really really something and you can see that rise right there and then of course in 2008 they they had the MacBook Air which was really as innovative then as the Neo is now in a similar way it was a thousand dollars it ran Intel chips. And it was just something that the PC industry couldn't deliver. And it took three years for the
Starting point is 00:11:27 PC industry to sort of respond. And it never really did. And the Neo is the response to something that was happening in 2007, 2008, in the PC world called Netbooks, which were like these $400 computers that were horrible, but they sold in a lot of numbers because people really wanted a cheap computer. and like the ASUS EPC is the original down in the middle right. And, you know, they were kind of funny. In fact, they were like a Hail Mary project, a salvage product for Intel where they basically made those just because they had built these phone chips that they couldn't sell to any phone maker.
Starting point is 00:12:10 And so they were stuck trying to figure out how to sell these chips that were supposed to be for phones. they ran the Intel instruction set. People put Windows XP, which was the current version of Windows on it. Then Windows Vista shipped, but Windows Vista didn't run on those machines because they only had four gigabytes of storage
Starting point is 00:12:29 and one gigabyte of RAM, and Vista just couldn't run. And so we had to do these emergency deals and projects to try to prevent people from shipping Vista or shipping Windows XP again. It was a crazy time. And the Neo really, what happened was the iPad ended up being
Starting point is 00:12:45 the response to that. And the iPad today sells more units than North America laptops. It's kind of a crazy success that most people in the Valley don't see is the success that it is. But it's actually very much like the watch, which is they ship the watch, but nobody knew what it was for. And then everybody discovered that it was for health. And now it has its place. It's the health device. And yeah, it does notifications and stuff. But it's really about health and fitness. And the thing with the iPad was at first people just wanted it to replace their computer but then
Starting point is 00:13:21 they found out like oh my God it's like point of sale it's signage it's for kids in the back seat it's for airplane seats it's for reading books all these things that weren't even part of the original demo and so it made a whole new market now the original demo was it's all in
Starting point is 00:13:36 in portrait mode and it's all about basically reading books and magazines and consumption And so it's a, you know, there was actually a very famous keyboard that they showed that was only useful on a desk. So it was like a docking station that had a keyboard attached. And so it's really, you know, unbelievable. I mean, that product, and of course, what's fascinating is, you know, we did surface at roughly the same time.
Starting point is 00:14:05 So you can see it, it only worked in portrait mode. Never seen that. It was like this weird dock. And it was really, they just did this. for 10 bucks. Yeah. Oh, they're all over eBay. But it was sort of an objection handler
Starting point is 00:14:19 because, and the company just didn't believe in it. And it took a long time before there was sort of a blessed keyboard that you could really use all the time. You had the squishy keys for a long time. But, you know, it's super interesting because we were working on porting windows to the arm processor
Starting point is 00:14:35 at the same time as they were working on the iPad. And so it was a very interesting thing. And it was, you know, people will say that the circus hardware was the only time Apple really paid attention to something Microsoft did and that they really actually thought we had done a good job on the surface hardware, which was quite the high praise at the time. So I Daily Drive Apple Everything.
Starting point is 00:15:00 I used to be like the Android kid in middle school. I was such an Android loyalist. And then over time, it just became inevitable. I had to have fine mine. I had to have FaceTime. And so I had to switch over to all Apple. but the one Windows device I still own is my gaming PC because you still can't really game on Macs.
Starting point is 00:15:21 So why not? That seems like a pretty obvious market segment for Apple. And if they got that, then I can't think of anything I wouldn't use a Mac for. Yeah, so gaming has a super interesting history at Microsoft. You know, the key technology for gaming are these graphics APIs called DirectX. And they were really the things that gave hardware,
Starting point is 00:15:45 access to graphics hardware on the PC. And so all the games got written to these DirectX APIs. These are the Tier 1, AAA, FPS, those kind of games, where frame rate is everything. And part of those games are that the people who own that really want to mod and tweak every aspect of the hardware, like they want the fastest land car, they want the fastest GPU,
Starting point is 00:16:13 they want the most current device drivers, they want all of these things. The Mac sort of made those pretty difficult. Like you, you know, they provide most of the drivers. You know, most Macs don't have extensible graphics cards. You know, you have to buy the desktop Mac and that only certain ones work.
Starting point is 00:16:31 Lots of those constraints. And so the gamer people are sort of one and the same as like moders or tuners. And so they are really into what you can do with the PC and they sort of compete not just on the games, but on whose PC has the lowest network latency, whose game controller can fire the fastest over wired connections and using the latest USB3 drivers
Starting point is 00:16:57 or whatever for them and stuff. And so that's what sort of kept the game world rooted on Windows. But the problem is that a lot of the game world then moved to consoles. And of course, Microsoft at Xbox, itself based on DirectX, that's actually the X. But really,
Starting point is 00:17:14 but really the, the challenge there was you couldn't do the modding and everything. And then the interesting thing that really happened is the most recent, which is AI compute on the device. And so suddenly, these companion processors,
Starting point is 00:17:35 like on the Mac, are the thing that everybody cares about. Now, on the PC you have access to Nvidia cards, now the most interesting thing about that is that these DirectX APIs were a competitor to the Nvidia graphics APIs
Starting point is 00:17:50 called Kuda and the whole suite of APIs around Nvidia. And so Microsoft and InVIDIA were kind of at loggerheads for a long time over support of each other's APIs. And that, in a sense, held Microsoft back from AI on the desktop,
Starting point is 00:18:08 which is now sort of Linux or Mac-centric. And it's a very interesting, from a developer perspective, Microsoft not really hosting those APIs themselves is super challenging. And that was one of the reasons we bet on Nvidia with Surface. So when we built the first surface for Arm was used in video chips,
Starting point is 00:18:29 and that was because the graphics were so much better than anything from Intel. And so the game thing is still on, on PCs, and I don't see the Macs really taking over, but it's just not, it's a, it's big, but it's not giant and it's not growing. And where Apple has an advantage is the ecosystem of what they call casual gaming, like all the stuff that you see people on Subways and stuff playing on their phone, gargantuan amounts of performance that aren't needed for those.
Starting point is 00:18:57 And any kids games and stuff are all, you know, Apple's ecosystem is fantastic for those. It's just those tier 1, AAA things that you don't really see. Yeah, so going back to the MacBook Neo, do you think Windows, laptops are just kind of cooked now? But what will they be able to do to counteract the $600, totally great general purpose computing device that Apple just came up with? The challenge here is that Microsoft just hasn't really made a ton of progress in the past more than decade.
Starting point is 00:19:33 almost 15 years. And so that means you're really, really far behind. There's really two giant problems. One of them is that the Windows APIs themselves, Windows is really caught in this conundrum of the value that corporations and enterprises see in Windows is compatibility. And the levels of compatibility that Windows has are legendary. I mean, the only thing that comes close is are like IBM mainframes running like
Starting point is 00:20:00 the 360 instruction set, which, you know, runs banks and stuff like that. But the PC, you know, you could take, you know, a Windows 11 machine, and you could run the original versions of Warden Excel from like 1990 with no problem. And it's just insane. And you can run every device driver, all these things. And the reason enterprises like that is because they always have some weird smart card reader, some gadgets, some sensor, some factor automation thing that relies on that
Starting point is 00:20:32 compatibility. But that compatibility also means you're vulnerable to security problems, you're vulnerable to fragility and conflicts between devices, and you're just broadly insecure and have really bad battery life because all those things run in kernel mode. It's just a mess. What Apple has been doing, in those year releases that I talked about earlier, they've been basically saying these APIs don't exist anymore
Starting point is 00:20:58 and you have to use these new ones. And they do that. and they're on this continual renewal where they just obsolete things. And that really ran against everything that was about Windows. And so that's one big problem. So even if you have
Starting point is 00:21:12 Windows, the APIs and the apps, all that compatibility just will make it a non-competitive device with Neo. And that's what you get on Windows on Arm today. You don't have any of the benefits. It's not more secure. It's not more reliable. It's not faster.
Starting point is 00:21:28 It's not cleaner. it doesn't get the battery life, the power management. The other side of it is the OEM model, and that means the model where you have multiple vendors making PCs really works against having high quality and low price. And you can see that they really want to do either low quality and low price or different levels of quality at higher prices.
Starting point is 00:21:58 See, like this is, This device, it's just non-competitive. First, 8 gig on a PC is really marginal. The AMD chip set, you're going to get, you know, what is that? That machine's going to get like four hours of battery life, five hours. I don't know what Best Buy says,
Starting point is 00:22:16 but that's about four or five hours of battery life. Plus, all the viruses, everything run on it. So like every piece of malware in the history of malware, run nine hours, not a chance it gets nine hours. No way. I mean, even the Neo nine hours is pushing it. And so,
Starting point is 00:22:33 and also it has a fan and it's super loud and it's made of plastic so you drop it once and it's doomed. All of these things are problematic. And the tiny DEP speed.
Starting point is 00:22:45 Yeah. So, it's worse than a lot. And it weighs a ton. Like, what is it? Does it go down to the weight and the physical spec? I mean, because it's going to, yeah,
Starting point is 00:22:54 three and a half pounds. Like that's a tank. and so almost the pound heavier than the yeah yeah than the Neo and so the PC model just it doesn't lend itself
Starting point is 00:23:09 to that they have to build it because the reason is is because they're all buying the parts from the same place like the brilliance of the Neo is it's one of your chip that it's oh god well it's a phone book so it's 80
Starting point is 00:23:23 dollars cheaper that's but the Neo the beauty of it of it of course is it's running a phone chip that's been paid for 100,000 times over by the sales of all the phones. So there's not even any what you call NRE, non-recurring engineering costs baked into the Neo. It's really just paid for. It's like literally the actual physical marginal cost to reduce another, you know, A18 chip, which is almost nothing. And so it's a very, very tough compete. all of this was obvious in 2007 with netbooks.
Starting point is 00:24:00 It was obvious when we built Surface. I had two giant blog posts, one from 2011, and one that I wrote when the Neo came out about it. And it's really interesting. So also in new Apple products, we have the Apple Vision Pro, the infamous Apple Vision Pro, which has, I actually used to have one.
Starting point is 00:24:24 I didn't pay for it. It was a school club. I was not going to spend $3,500 on that where I was in college. It was very cool, but it was kind of useless and I ended up not really using it. It didn't sell as much as people anticipated. The chat is asking, did I get motion sick? And no, I didn't, luckily. I also had to work contacts because it didn't work with bosses. So what's going on with this? Is this a big failure? Is this salvageable? This is what I saw someone on X say something that I really hate to agree with because it's such a kind of a weird, creepy kind of discussion. But it was just sort of speculating what would Apple be like if Steve Jobs were still running it? And one of the things that was on the bullet list was that they would have been crushing it with AR glasses as opposed to VR goggles. And I have to say, the one thing I would say about ADP is it has this feel of of like it was a huge risk to put it out there.
Starting point is 00:25:27 You know, Apple putting a risky product out is such a big deal. But also, you had to sort of go, maybe they were just, they didn't quite know where it was going, and they just didn't need to take the risk. And if they would have waited a year, they would have done AR glasses. And those, I'm positive, they could really nail. And so that's, I think, I have them.
Starting point is 00:25:52 and I took them on a trip to Tokyo and I walked around I wore them on the plane I watched all the movies on the plane with them I walked around the Tokyo Metro station made videos
Starting point is 00:26:04 of spatial videos of the sub they were incredible I mean the technology was and recording the videos it was just unbelievable
Starting point is 00:26:13 but there's only so many things to do like that you know and it had that feel that frankly VR has always had you know a good friend of mine was the originator of VR, Jaron Lanier, way, way back in the early 1980s.
Starting point is 00:26:28 And it's always sort of been this technology searching for, you know, the use case that really works. And, of course, it had a lot of uses. Back in the early 80s, you know, the Air Force and pilots were using it for training in the military, and it was a huge deal. I once did, like, a thing just to make some cash at school where, like, the mechanical engineering department was testing out like the interiors of tanks. And part of it was they gave you these crazy VR goggles to pretend you were driving a tank so that they could just measure you in the seat.
Starting point is 00:26:59 And I was like the right height for a tank commander. And I got like $6 an hour to pretend to drive a tank. That's pretty cool. Final question. You helped oversee the development of Windows 7, which was not only my favorite version of Windows ever, but was probably my favorite design. of any OS ever with the whole like Windows Arrow vibe,
Starting point is 00:27:25 the skeomorphism and the glass and the transparency. So like why did we ever move away from that towards the like sort of flat minimalism? And are we coming back to it? Well, you know, everything with graphics goes in these cycles where, where, you know, something is new. A bunch of people criticize it when it's new. And then then you you like it. and then it gets a little tired,
Starting point is 00:27:50 and then people criticize you when you move away from it, and then people get nostalgic and you return. And I think we'll see a return. I mean, Apple certainly drove a return to some transparency, some rounded corners, and things like that. I think that it's really important.
Starting point is 00:28:07 The most interesting reason, going back to DirectX, why Microsoft did use to Arrow first with, with Vista and Windows 7 and stuff, was it was because, DirectX was built into the operating system. So even though DirectX was first released in the 1990s,
Starting point is 00:28:26 it actually wasn't part of the Windows operating system from the get-go until Windows Vista in 2006. And part of making it required in Windows Vista allowed Vista to have this transparency because that rendering engine of DirectX
Starting point is 00:28:44 is how you could do all those things. It's another thing that Mac has always had high performance graphics as part of the OS. And so that's why media people were always using the Mac, because it always had that with no fuss, no must, no crazy drivers to worry about, whereas on Windows, you always had the futts. And it was only with Windows 7 that we really finished baking it in, and it always worked, and then you could really rely on it. So I think, but I do think, so the way to always think about anything aesthetic with computing is that the tools and the capabilities of the underlying hardware end up dictating the appearance of the software.
Starting point is 00:29:27 So, for example, like a lot of people are into dark mode, and part of the lore of dark mode was that the reason it became so popular was because on phones and watches and things like that, it uses slightly less power when you're in this dark on light version of the screen. So then all of a sudden, dark mode becomes like a thing. And even though it's rooted in these physical capabilities, the transparency, translucency, rounded corners, all part of the underlying rendering engine that made those possible. When we switch to the stark sort of primary polar solid, that was really for speed and battery life. And that's what we did on Windows 8. and that sort of look was to actually be more efficient.
Starting point is 00:30:14 Wow. Well, that's about all the time we have. So, Stevenson. Awesome. We're super excited for you. Thanks for listening to this episode of the A16Z podcast. If you like this episode, be sure to like, comment, subscribe, leave us a rating or review, and share it with your friends and family. For more episodes, go to YouTube, Apple Podcast, and Spotify. Follow us on X and A16Z and subscribe to our substack.
Starting point is 00:30:40 at A16Z.substack.com. Thanks again for listening, and I'll see you in the next episode. As a reminder, the content here is for informational purposes only. Should not be taken as legal business, tax, or investment advice, or be used to evaluate any investment or security, and is not directed at any investors or potential investors in any A16Z fund. Please note that A16Z and its affiliates may also maintain investments in the companies discussed in this podcast. For more details, including a link to our investments, please see A16Z dot com forward slash disclosures.

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