The Best Idea Yet - 🏔️ Patagonia Fleece: The Billion Dollar Toilet Seat Cover | 19
Episode Date: February 18, 2025Designed to keep climbers snug on El Capitan, the Patagonia fleece became the unofficial uniform of venture capitalists and finance bros (earning the nickname Patagucci). But thrill-seeking P...atagonia founder Yvon Chouinard never aimed for a high-end market. In fact, he built a $3 billion brand while trying not to be a businessman. Yvon's a self-described existential dirtbag (baby) whose idea of a good time is disappearing into the mountains for weeks while surviving on tins of cat food. Despite his dropout tendencies, Yvon revolutionized outdoor gear, and forged a brand (literally — he has an anvil!) built on anti-consumerism. Find out how a toilet seat cover inspired a fleece revolution, how the most anti-corporate CEO risked it all to fight climate change, and why the Patagonia Fleece is the best idea yet.Be the first to know about Wondery’s newest podcasts, curated recommendations, and more! Sign up now at https://wondery.fm/wonderynewsletterFollow The Best Idea Yet on the Wondery App or wherever you get your podcasts. You can listen to new episodes early and ad-free on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. Start your free trial by visiting www.wondery.com/links/the-best-idea-yet/ now. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Nick, remember that time a few years ago when you were asking me for advice about your first trip to Yosemite?
Oh yeah, I wanted to know if I should bring like 3 liters or 15 liters for a 8 mile or
80 mile hike.
I didn't know what you was.
Well, first of all, I'm pretty sure you were glamping that weekend.
I think the glamping yurt that you stayed in had heated comforters.
We called the front desk because we said we were freezing and they came down and said,
they're not broken.
You're just extremely sensitive.
So that was the context when Nick asked me the question to do Half Dome.
Yeah.
One of the biggest, most grueling hikes in America's national parks.
Yeah.
It's a 14-mile hike.
It is, it is.
Have you ever done a 7-mile hike?
Oh, no way.
Hahaha.
Nick, anyway, I'm glad you didn't take that full Half Dome hike.
I'm here. I survived yet.
Is there any particular gear that you brought besides the heated comforter?
It was a day hike, but I still decided
to bring a swan feather duvet, because you never
know where you're going to land or what's going to happen.
I always pack a first aid kit and one of those nature filter
straws so that you can take a drink out of the stream.
Well, before you whip out the river filtering
strawberry grills, there is one classic item of outdoor apparel
that a whole lot of people can't live without.
It's worn by hikers in Yosemite, finance analysts at Goldman, and across every college town
where the temperature dips below 60 degrees.
You may be camping or you may be glamping, but you are bringing the Patagonia Fleece.
The Patagonia Fleece is a light, rugged piece of no-nonsense outerwear, originally made
for outdoor adventurers and extreme sport junkies.
Side note, when we say fleece, we're talking about the synthetic kind, not the natural
type that you get from shearing a sheep.
In fact, the Patagonia Fleece was invented as an alternative to using real wool.
Patagonia's iconic fleece, plus its other staples from hardware and pants to insulating
underwear helped launch the entire outdoor apparel market.
It's also the unofficial uniform
of Silicon Valley tech workers.
Match that fleece with chinos and a pair of all birds
and boom, you are dressed to pitch your AI startup
at the next TechCrunch Disrupt.
As many as 90% of Harvard Business School students
own a Patagonia fleece.
And the 10% who don't drop out.
And this strange mismatch between the target customer and the actual customer of Patagonia Fleece. And the 10% who don't drop out. And this strange mismatch between the target customer
and the actual customer of Patagonia,
that's what's made the Patagonia Fleece
the most iconic piece of outerwear of all time,
fueling $1 billion of annual sales.
Hey, boss, grab the corporate card.
The whole sales team is getting Patagucci.
It's a write-off.
So how did Patagonia go from niche
mountain wear company to preppy status symbol? To find out we're gonna go all the
way back to the 1950s to meet a dropout climber and surfer named Yvonne
Chouinard, a self-described existential dirtbag. He literally started out with a
hammer and an anvil to forge Patagonia into a multi-billion
dollar business. We'll learn how Patagonia's fleece came from Yvonne's
obsession to find an alternative to scratchy wool sweaters and we'll hear
why Yvonne is the most unlikely and reluctant founder that you'll ever meet.
Jack this is an executive who takes off to the wilderness for months on end. He
doesn't own a computer, he doesn't even carry a smartphone.
Good luck scheduling that important Q4 sales review meeting
because the CEO is paddle boarding in the Galapagos.
This is a guy who is so anti-business
that when he made it on the Forbes rich person list
with a fortune of $1.2 billion,
he described it as a personal failure.
Take that, Forbes.
Our epic road trip through Patagonia's history
will take us from the granite peaks of Yosemite
to the southern tip of South America,
to the surfs of Socap.
And along the way, we'll be dropping in
on a Grateful Dead gig at a turning point for the company.
We'll hear about dumpster diving for empty bombs.
Got a fundraise somehow.
Scottish rugby shirts.
Inspiration is everywhere, and
even toilet bowls.
More on that in a bit.
And we'll learn why you should wear your values on your sleeve, no matter how unfashionable.
So Jack, zip yourself up, dress in layers, and slide something into that random arm pocket
that every Patagonia has.
Here's why the Patagonia F fleece is the best idea yet.
From Wonder and T-Boy, I'm Nick Martel.
And I'm Jack Kraviche Kramer.
And this is the best idea yet.
The untold origin stories of the products
you're obsessed with and the bold risk
takers who brought them to life.
I got that feeling again Something familiar but new
We got it coming to you
I got that feeling again
They changed the game in one move
Here's how they broke all the rules
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supply. Hiring? Indeed is all you need. The clouds above Yosemite National Park break for a moment, bathing the 3,000-foot vertical
rock face known as El Capitan in a soft pink glow before the rain returns.
Yvonne Chouinard shivers at the base of the most intimidating rock face on planet Earth.
This is not the best way to start a challenging ascent.
His heavy wool sweater clings to him like a soaked sponge.
When the weather's dry or the rain is light, wool is cozy, but after a downpour, wool is
a drag.
It's slow to dry, it's bulky, and it's a pain to clean.
Yvonne Chouinard, outdoorsman, climber, kayaker, surfer.
His list of hobbies, it reads like a kid from New England
taking a gap year before enrolling at Wesley.
He is strong and he is lean with a face weathered
by countless hours outdoors in the California sun.
If Yvonne were a Boy Scout, he'd have all the badges.
As a kid, Yvonne dreamed of being a fur trapper,
just like his French-Canadian ancestors.
And by his teens, he was into diving, surfing,
and falconry.
You were playing youth soccer?
He was hand-rearing birds of prey, Nick.
And then, at age 16, he did a solo climb of Gannet Peak,
Wyoming's highest mountain.
After Yvonne graduates from high school,
he lives at his family's home in Burbank, California.
And you know what?
He's hardly ever there, because he's too busy
living out of his car, chasing the surf,
roaming the country for tougher and tougher climbs.
In fact, he's getting his gas money
by redeeming soda cans that he fishes out of the trash.
He needs that money for one reason,
to fund his climbing obsession.
He survives off discounted cans of damaged cat food and char-grilled critters that he
catches and cooks himself.
I'm going to guess he's single at this point in his life, Jack.
Well, it's not just Yvonne's choice in barbecue that is strange.
Because in the late 1950s and early 1960s, climbing wasn't really a sport yet.
Back then, it's an oddball obsession.
It's something only a few thrill seekers
would do on the fringes.
There's something else that makes
Yvonne exceptional for the time.
He's a member of the Sierra Club, one of the country's
earliest conservation groups.
Back then, Sierra Club was pretty much it.
Like, going green was something Bruce Banner did,
but he got angry. Well, Jack, it's through Sierra Club that Yvonne finds his tribe,
including his future business partner, Tom Frost. They go on some epic, death-defying climbs together,
including the very first ascent of El Capitan's North America Wall in Yosemite. Yvonne, Tom,
and their buddies are risking their lives for the thrill of being the first up
the most challenging ascent.
One mistake could easily mean death.
No mistakes makes you a legend.
That's a key point, Jack, because that is why climbers are so focused on their equipment.
Even something as innocent and soft as a wool sweater can be fatal when it's soaked and you're in some hypothermia territory.
It's not just the soggy wool sweaters that bothers Yvonne though.
There's a vital piece of climbing gear that Yvonne is not happy with.
They're called pitons, small metal spikes that climbers hammer into the cracks on the rock wall to make anchor points.
If the climber falls, the piton holds the rope in place,
leaving the climber swinging in midair.
You're gonna bump into a granite wall if you fall,
and definitely scuff your knees
while you're swinging from that rope.
But thanks to the piton,
you're not free falling all the way to the ground.
Now for the uninitiated, like myself,
these pitons are essential safety equipment.
The problem for Yvonne is that all these spikes
are almost impossible to pull out of the rock face.
Like once they are in, they are in.
So if you do try pulling them out,
they snap, leaving an ugly shard of metal
jammed in the mountainside.
This goes against Yvonne's climbing mantra,
one that he shares with environmentally-minded
outdoorsy types all across the world,
and one that will guide with environmentally minded outdoorsy types all across the world
and one that will guide his eventual billion dollar business.
And that mantra is leave no trace.
So Yvonne puts his issue with his wool sweater to one side.
His new focus is finding a better alternative to these pitons.
He goes to a junkyard, finds an old anvil and a forge,
and teaches himself how to blacksmith in his parents' backyard in Burbank.
I bet the neighbors love that. Is that a leaf blower over there? No, it's my son. He's
hammering a hot iron.
Yvonne hammers away, literally, until he hits upon a new piton design. It's smaller, it's
stronger and way easier to yank out of the rock without
breaking. They mean that Yvonne can scale the sheerest climbing walls without leaving
a trace. Word gets out in the close-knit climbing community about these new pitons, and pretty
soon Yvonne is selling them for $1.50 each. Now he has a way to support himself that doesn't
involve dumpster diving. So Yvonne and his climbing buddy Tom Frost come up with more improved bits of climbing
gear like a new kind of axe for ice climbing and they start selling those along with the
pitons too.
Before they know it, these two self-described dirtbag climbers who only want to be in the
open air have founded a business together.
It's impressive, it's unlikely, and it is very, very niche. These guys know
exactly what their core customer wants because they are the core customer.
But what's the market size for environmentalist hardcore rock climbers in the early 1960s?
It's not as big as the market for jeans, like we discussed in our Levi's 501 episode. It's
also not as big as the McDonald's Happy Meal Market. What we're saying is this is a really small market that they're going after here. It's like them and a bunch of
buddies. But the tiny market size of their climbing equipment isn't necessarily a disadvantage
because when you're building a product line, less is more. The best performing firms actually
tend to make a narrow range of products, but they make them very well. They often use up
to 50% fewer parts than those
made by less successful firms. So fewer parts mean a faster, simpler, and usually cheaper
manufacturing process.
And despite their focused product and their very niche market, Yvonne and Tom have Yosemite-sized
ambition. So in 1965, they found a company, Chouinard Equipment, and their aim is to redesign more climbing tools
to make them stronger, lighter, and easier to use.
And because their products are stronger, they last longer,
which means people don't need to buy so many replacements.
It's good for climbers, it's good for the environment,
and it's also good for the bottom line.
Although for Yvonne, this business stuff,
it takes a backseat to his climbing obsession.
Yvonne and his partner Tom spend the winter months making and selling equipment by mail
order.
But then in the summer, they disappear off to Mount Shasta, the Alps, and Canada, while
sneaking in surf trips up and down the California coast and down in Mexico.
How's inventory?
No idea.
But even with all that time off, their business keeps growing.
For the first two years, it's mainly mail order.
But then Yvonne meets another adventure junkie who's looking for just this kind of gear for
his new store over in San Francisco.
A store called The North Face.
The last few notes of a groovy, grateful dead jam session ring out at the opening party for
a small outdoor equipment store, The North Face.
Come for the sleeping bags, stay for the 20 minute psychedelic guitar freakout.
It's not just Jerry and the gang providing tunes for this grand opening store event.
Folk singing superstar Joan Baez is there too,
entertaining the dirtbag climbers, the hippies,
and the beatniks who are present.
This is the opening of the very first North Face store
in San Francisco in 1966.
Excuse me, does this tent come in tie-dye?
Doug, the owner of North Face, he's a lot like Yvonne.
He's an adventurer first, business guy second.
His store is one of the first of its kind, a space where fellow adventurers can gear up and trade tales.
Doug is also selling Yvonne's pitas and other pieces of chenard equipment at this North Face store in San Francisco.
We should point out that Doug is just as much of a free spirit as Yvonne is, and it's not long after this store opening
that Yvonne and Doug, they start getting itchy feet. So they both take their biggest adventure yet. They embark on an epic
six-month, 8,000-mile road trip all the way down to the tip of South America. And Jack, you know
what I love about them doing this? In the tradition of National Lampoon, they actually name this vacation. They call it the Fun Hog Expedition.
They cram into their beat up Ford Econoline van with a couple of other friends,
and they head south, like really far south.
Yeah, it's far.
And throughout this epic road trip, they make pit stops to climb, ski, and surf.
Their ultimate destination is Mount Fitzroy on the border of Argentina and Chile down in Patagonia. It is the ultimate aesthetic mountain. It is
mighty and it is majestic. These friends are about to embark on a
grueling 18-hour ascent up this 11,000 foot mountain. It blows their minds. The
crystal clear sky, the bracing chill, the total exposure to the elements.
Experiencing the untouched landscape,
hundreds of miles from civilization,
leaves a deep impression on Yvonne
as he's soaking in huge hits of clean air from the peak.
It deepens his environmental convictions.
From now on, he vows to live his life
and run his business
in the most environmentally responsible way possible. So Yvonne takes a big breath
before taking his first step down the mountain because now he's a new man with a new mission
and it all begins with this descent. By 1970, Yvonne's company is the biggest supplier of
climbing equipment in the United States, but there's a contradiction at the heart of Yvonne's company is the biggest supplier of climbing equipment in the United States.
But there's a contradiction at the heart of Yvonne's success.
Making climbing equipment more easily available means he's helped popularize climbing, and
lots of people use the same routes up the rock, hammering and removing their pitons
as they go.
Yvonne has accidentally armed a million sculptors to chip away at our most beloved rock faces,
like Michelangelo chipped away at a block of marble.
But these climbers aren't making Davids,
they're making destruction.
Pretty soon, the popular roots
up the rock faces are crumbling.
And awkwardly, all this popularity,
it's because of Yvonne's gear.
As this paradox dawns on him, Yvonne is horrified.
So he and his business partner, Tom Frost,
decide they need to stop selling their pitons. But it's not going to be easy. Those pitons make
up two-thirds of their business. So if they drop this thing entirely, these guys will be back to
eating cat food and dumpster diving to survive. They can't just cancel their one and only profit
puppy. They need to come up with a fix and fast.
I'm Raza Jaffrey, and in the latest season of The Spy Who, we open the file on Witold Pilecki, the spy who
infiltrated Auschwitz.
Resistance fighter Witold Pilecki
has heard dark rumors about an internment camp
on his home soil of Poland.
Hoping to expose its cruelty to the world, he leaves his family behind and deliberately gets himself imprisoned.
The camp is called Auschwitz, a hellish place where the unimaginable becomes routine.
Pilecki is determined. He needs to organise the prisoners, build a resistance and get the truth out.
Except when the world hears about the horrors of the camp, nobody comes to the rescue.
In the end, it's just him, alone, with only one decision to make.
Accept death or escape.
Follow the Spy Who on the Wanderui app or wherever you listen to podcasts.
Or you can binge the full season of The Spy Who Infiltrated Auschwitz early and ad-free with Wondery Plus.
We're back at El Capitan in Yosemite National Park. It's 1972. Rock climbing is officially on the rise.
A pair of climbers dangle high on the imposing granite face, hundreds of feet above the ground.
The wind tugs at their gear and the wall of rock looms steeply above, daring them to go
higher.
One climber reaches for a small piece of equipment, a hex.
Instead of pounding it into the rock, though, he slots this hexagonal piece of metal into a narrow crack and clips his rope through it and
then carefully he inches upward. Suddenly his foot slips and he is plunging. He's
dropping fast down the wall, a blur of limbs and run. He jerks to a sudden halt
as the hex is pulled tight into that rock above, catching him in midair, he breathes
a sigh of relief, gripping the rope and looking up.
That little device that he just wedged in there, the hex, it just saved his life.
And that life-saving hex, it's Yvonne's answer to the peaton problem.
They're hexagonal pieces of metal that climbers slot into the cracks in the rock as they make
their ascent. And then they can
clip their ropes into these hexes so if a climber falls their weight on the rope pulls the hex
tightly in place. And they don't need to be hammered in either. This way the rock doesn't
get chipped to bits and those hexes are also way easier to yank out and reuse than pitons were.
So Yvonne and his business partner Tom Frost came up with these hexes as an alternative to their pitons.
They introduced them in the 1972 Chouinard Equipment Catalog.
Just in case you don't know your climbing catalog history,
the 1972 Chouinard Equipment Catalog, it is a classic.
It's kind of like the J.Crew catalog
and the old Abercrombie catalog had a baby
who was raised by wolves.
These things, they go for 300 bucks or more on eBay.
That catalog is a collector's item
because of its impact on climbing culture.
In a 14-page essay,
his customers are urged to leave no trace when they climb.
That meant putting conservation over convenience.
It was a rallying call for a whole new movement,
clean climbing.
This early form of brand marketing was a hit for Yvonne.
Climbers ditched their pitons and orders for the new Hexes
came in thicker and faster than an alpine blizzard.
Yvonne put his principles above his bottom line
and the payoff was huge.
Hexes weren't the only new item in that catalog.
There's other pieces of climbing gear too and there was also an entire new product category.
Open up to page 12, and for the first time, you'll see clothing.
Clothing!
In fact, the reason Patagonia made the leap from specialist climbing gear maker to billion
dollar apparel brand is all down to one of Yvonne's classic climbing trips and a run-in with a
very particular type of shirt.
On a climbing trip to Scotland in 1970, as he's strolling down the street, a shirt in
a shop window catches Yvonne's eye.
It has a fit like a long-sleeve polo shirt, but with a much higher collar.
He asks the shop owner, what is that shirt?
And the owner replies through a thick, highland accent,
It is a rugby shirt.
Interesting.
Yvonne takes the fabric between his fingers.
It's tough enough to stand up against a pack
of rugby players trying to tackle you to the ground,
but it's also loose and breathable.
But the thing that really appeals to Yvonne
is the high collar.
It's thick, but loose.
Just the thing to stop climbing equipment
from chafing at his neck. So Yvonne loose. Just the thing to stop climbing equipment from chafing
at his neck. So Yvonne buys one and heads over to the mountain. Now, this offhand purchase in a tiny
Scottish men's shop, it actually would have a huge impact on Yvonne's business because when he gets
back home, he keeps wearing that shirt on climbs. And when his buddies see it as their necks are
chafing mid climb, they want one too.
So Yvonne starts importing these rugby shirts
and selling them.
So Yvonne gets the business opportunity,
but he doesn't want to make a bunch of cheap threads
that create a ton of waste.
So he starts sourcing and selling other pieces
of quality, long-lasting clothing,
like hard-wearing corduroy pants, gloves, and hats.
This is where Patagonia's distinct marketing really begins.
Yvonne focuses on showing the clothing and the equipment, but he does it in action.
The pictures in his catalogs, they aren't of models in some well-lit Hollywood studio.
They are real and they are gritty.
These are grizzled climbers who are mid-reach on a perilous climb.
There are hikers struggling through rough windswept terrain.
And the focus isn't just on the product, it's on the experiences you'll have when you're
wearing the product.
As the clothing line gets bigger, Yvonne and his business partner Tom Frost make a big
decision.
They want to sell their clothing under a separate brand.
And they do this for two reasons.
First, they don't want to dilute the image of Shinnard Equipment as a specialist climbing tool company. They've already built up a big brand. And they do this for two reasons. First, they don't want to dilute the image
of Shinnard Equipment as a specialist climbing tool company.
They've already built up a big brand there.
Second, Yvonne sees that this sturdy, practical clothing
has an appeal that goes beyond hardcore outdoors adventurers.
Maybe people who like the idea of being outdoorsy,
but aren't sure what on-belay, off-belay means.
Maybe there's an aspirational element to his clothing that can attract a wider audience.
Mainstream buyers, maybe even urban buyers, who want to feel like they're outdoorsy, who
want to feel like they're a pro.
He wants a name that resonates with a broader audience, something that conjures up a sense
of freedom and a sense of adventure.
So he thinks back to that fun hog road trip he took to South America, the life
changing journey where he decided to go all in on protecting the planet and he
names his new clothing brand Patagonia. But a great name also needs a great logo.
So Yvonne sits down with a freelance designer named Jocelyn Slack and
describes his vision to her.
The jagged peaks of Patagonia, starkly contrasted against a multi-colored skyline, the endless
horizon.
And together, Jocelyn and Yvonne came up with something as iconic as the Nike swoosh.
It's the silhouette of Mount Fitz Roy against the sunset sky with Patagonia spelled out
in lowercase serif letters.
It's the kind of logo you tattoo on your bicep
after scaling K2 for the third time.
I'm looking at it right now on my new Patagonia gear,
and it's the same as this original.
The mountain is calling, and I must stare at it.
In 1973, Yvonne opens the first Patagonia store
in the sleepy beach town of Ventura,
California.
And now that he's in the clothing business, he can finally get back to his mythical quest
of creating the perfect wool sweater.
But Jack, Yvonne does have one problem, because he needs a miracle fabric to make that miracle
sweater.
He needs something that has the warmth and the strength of wool, but that's lighter and easier to clean and, most importantly, doesn't soak up
water in the heavy rain. If he can make gear to keep a climber from falling to
their death, coming up with a cozy sweater, that should be a snap, right?
Since the first Patagonia store opened in 1973, Yvonne has been traveling the
world, not only in search of the ultimate climb or
the tastiest waves, he's also trawling textile markets and fabric stores, hoping to find
his miracle fabric.
It's actually Yvonne's wife, Melinda, who makes a key discovery in the most unlikely
of places, the bathroom, because she comes home after a trip to Los Angeles and she's
really excited to show her husband what she's found.
Yvonne's puzzled when she opens her shopping bag
to reveal a toilet seat cover.
The fabric jacket?
It's light, but it's soft, and it's insulating.
And water just runs off it.
It doesn't soak in.
Could this be the miracle material? This could be it. It's actually made of a material
called acrylic pile. It's basically synthetic wool. And for some reason, it's being used as a
toilet seat cover. In the 70s, people loved soft things. It was like velour everything, velvet this.
Okay, so Jack, this thing, it is ugly, but it is warm, and it insulates even when it's wet,
and it dries in a flash.
But even more importantly,
there's nothing else like it on the market.
This fleece has the potential to revolutionize
the entire outdoor wear industry.
But before Yvonne could turn that prototype
into something that he can sell,
he encounters a problem.
One that could sink Patagonia
before it even gets off the ground.
Remember those rugby shirts that launched the Patagonia brand?
Well, those Scottish rugby shirts have become so popular that Yvonne outsourced production
to a factory over in Hong Kong.
But the shipments are never on time.
And even worse, the quality of those rugby shirts is just awful.
The stitching's all off, the material is low quality.
There is no way that these things can make it through laundry day, let alone climb a
jagged peak.
And now, Yvonne is stuck with a warehouse full of bad shirts that he can't sell.
The financial stress eats into his relationship with his business partner, Tom Frost.
Tom's the one staring at the spreadsheets every day.
By night, those mounting expenses are haunting his dreams.
And Jack, that's not the end of it.
Because things get so bad, they even consider taking a loan.
At 28% interest from, get this, the mafia, like the actual mafia, is all too much for
Tom's nerves.
So, he cashes out of Patagonia stock and moves over to Colorado to continue his climbing
career.
Because, you know, it's hard to climb mountains
when the mob puts you in concrete boots.
Take the gun, leave the Patagonia.
Yeah, now Yvonne, he's gonna need a new breakout product.
And the answer may lie in the most unexpected
and perhaps unhygienic of places.
A jacket made out of a toilet seat cover.
But this toilet jacket,
it was about to put Patagonia clothing on
the map in a big way.
I am Fy'Hash.
I'm Peter Francopern.
And in our podcast, Legacy, we explore the lives of some of the biggest characters in
history.
This season, Chinggis Khan, best known for his brutal campaigns, he was accused of causing millions of deaths.
But he also gave his followers religious freedom and education.
So is there more to his story than violence and bloodshed?
I suspect that there might be, Peter. And since violence and bloodshed is basically all I ever learned about Genghis Khan growing up,
I'm actually really curious to find out what lies behind the legend. I can promise you are in for a treat because
the Mongols were capable of exceptional acts of brutality but all the stuff in
the positive column either is never talked about or gets brushed to one side
so I'm really grateful to have the chance to speak up for Mongol history.
Follow Legacy now wherever you get your podcasts.
Or binge entire seasons early and ad free on Wondery Plus.
We've come to the year 1975.
Nylon and polyester are all the rage,
and more and more synthetic materials are coming to market.
Among them is a soft, light, warm, and water-repellent material
that Yvonne's wife recently discovered when in the bathroom aisle.
It's ideal and like nothing else on the market.
But before Yvonne can start cranking out those fleeces,
he's got to save Patagonia's reputation from the gutter.
His business partner has left.
The company's costs are only going up,
and he's got piles of unsellable,
poorly made rugby shirts to deal with.
What Yvonne would love to do, more than anything else,
is just take off from the mountains.
But Patagonia, it's about more than just him.
It's now a company that employs 16 people.
This is something that Yvonne really takes to heart.
It's famously an incredible place to work, with on-site child care centers and paid time off to
engage in activism. The employees love it. So Yvonne? Yeah, there is no way that he's
ditching these problems to go and leave his people high and dry.
Could the new prototype fleece be the answer?
Now Jack, Yvonne already has proven instincts here.
Like remember those pitons that he hand forged?
He made those pitons to fill his own need first.
The climbers, they love them second.
And he's convinced that the same course of events will happen with Fleece.
So he tracks down the supplier of that toilet seat fabric that his wife showed him.
And it turns out it's a company called Maldon Mills,
which is based just outside Boston.
Cash is still tight after that rugby shirt fiasco,
and Yvonne can't afford to put in a custom order
for the fabric, so he has to go with the only colors
Maldon Mills has in stock already,
toilet seat tan and urinal cake blue.
But Jack, we are in luck here, you know,
because Climbers, they're a unique
customer base. They don't care about color. In fact, they don't care about any aesthetic
elements of this product at all. What they care about is performance. So in 1977, struggling
Patagonia takes its biggest risk yet and launches its first fleece, the pile fleece jacket. This is a huge moment for pullovers.
It's a huge moment for chilly days.
It's a huge moment for the entire fashion industry,
honestly, because this Patagonia fleece
is the first version of the fleece
that we all know and love today.
This is what Yvonne has been chasing all of these years.
It's his white whale.
Actually, it's his beige whale. A soft plush water-resistant beige whale. So how
does this fleece do? Well, it's a hit. And it's not only climbers that love these
warm lightweight water repellent fleeces. Everyday folks are snatching them up too.
The orders start pouring in. By 1979, Patagonia sales have jumped 50%.
The new fleece is a huge step in the right direction,
but Yvonne wants to take it even further.
The fleece is selling well, so he has a proven market,
and Patagonia is now in a much better financial position,
with sales up 50% thanks to this one product.
So Yvonne gets together with Malden Mills,
maker of that original fleecy toilet seat cover,
to make a better version of that material.
After a few years of testing and tinkering,
they've nailed it.
And in 1985, Patagonia unveils Sinchilla.
It's warm, it's soft, it holds up to repeated washes.
And guess what?
This fleece, it is the fabric it holds up to repeated washes. And guess what? This fleece?
It is the fabric that all synthetic fleece clothes and textiles are based on today.
Patagonia called it Sinchilla, but Malden Mills also sold it to other companies calling
it Polar Fleece.
The CEO of Malden Mills thought his new material was so revolutionary that he decided not to
patent it, meaning anyone could make this material.
What we are saying, Eddie, is that the fleece
was open-sourced.
But Patagonia still had the first mover advantage.
Patagonia went to town with chinchilla
and other synthetic materials
to make a whole range of clothing,
including the classic Patagonia chinchilla snap tee.
That's the fleece pullover with the snap button collar
that goes
halfway down to the sternum. Perfect for those chilly Austin spring evenings at South by Southwest.
And thanks to Sinchilla, Patagonia sales skyrocket, hitting 100 million dollars by 1990. I mean,
Jack, by this point, Yvonne's also putting his money where his mouth is when it comes to protecting
the environment because he's also donating 1% of all Patagonia sales
to environmental causes.
Every entrepreneurial journey is like a mountain range
filled with peaks and troughs
because the huge success of the fleece
means huge environmental impact.
Those synthetic fibers that go into chinchilla,
they're made using petroleum.
What an epic bummer for Yvonne.
Yeah, the more you make, the more you pollute.
And not only that, every time you put your chinchilla
through the wash, it sheds microplastics into the water.
So Jack, these fleeces, they are literally
a walking environmental disaster.
Just like those pitons, Yvonne has made
a revolutionary new product that saves his company,
but then trashes his
green credentials.
So all those fleeces aren't just keeping hikers toasty, they're also warming the planet.
But once again, Yvonne turns a crisis into an opportunity and invents another new revolutionary
product.
He gets in touch with his friends at Malden Mills.
The first time they worked together, they invented synthetic fleece.
Now they're going to reinvent it.
But here's the problem.
They need to shrink the huge carbon footprint of each and every fleece.
Their solution is plastic bottles.
So in 1993, Patagonia becomes the world's first apparel maker to create fleece from
recycled plastic bottles, almost two decades before Adidas did the same thing with shoes.
And now you could wear your Sinchilla totally guilt free.
And switching to the recycled plastic fleece wasn't just good for the planet, it was good
for Patagonia's marketing.
In fact, the move won Patagonia an estimated $5 million worth of free press coverage.
Just the word of mouth about the environmental benefits of these new fleeces, it got the
eco-curious customers flocking into Patagonia's stores.
Patagonia also engineered a better fleece that sheds fewer microplastics.
They started adding reclaimed wool into the mix and they launched campaigns asking people
to wash their fleeces less.
In like the early 90s, this stuff was way ahead of the curve. Decades ahead of its time.
Very few clothing companies were paying any attention to their environmental impact. But
all that work isn't enough for Yvonne. He doesn't have buyer's remorse, he has seller's remorse.
Even though he's doing all he can to bring his company's eco-impact down,
he can't stop people from buying Patagonia stuff. Whenever he looks at his supply chain, the production, the logistics, the sales,
all he is seeing is carbon footprints here, there, everywhere, treading all over his beloved environment.
And this is what motivates Yvonne to attempt one of the wildest ad campaigns in marketing history.
It's the kind of move that, if botched, could sink his company.
This is when Yvonne tells the public, literally, stop buying
Patagonia stuff. Sit down, stand up, and don't ever come to our stores again. It's the first
company we know of that told people to not buy their products. Like, don't think of gifts.
Black Friday, don't show up. The ad went on to describe the environmental cost
of making each fleece, like 135 liters of water per fleece.
That's enough to meet the daily water needs of 45 people.
Here's the wildest part of this wild ad.
This campaign, it actually boosted sales by 30%.
Everyone's like, oh my God, I love Patagonia.
This is so awesome that they don't want people to buy their clothing because it's bad for
the environment.
I'm going to buy Patagonia now.
I'll take three of them.
Honey, Patagonia fleeces for the whole family.
This wild ad campaign cemented Patagonia's brand image as a company that cared more about
the environment than it did about making money, which in turn made it a whole lot of money.
People are willing to spend more on brands that have a mission that they support.
And Patagonia continues to follow this exact playbook.
No, Nick, we haven't talked about the Patagonia vest yet.
How did it become so popular in Silicon Valley and across all of corporate America?
Are you asking how it jumped from Sequoia trees to Sequoia capital?
No, I'm asking how it jumped from the Amazon to Amazon.com.
It actually is a profit, Puppy Jack,
because you know it's cheaper to make than the regular fleece.
I mean, they save a lot of costs when you lose the sleeves.
If you joined an investment bank or a tech company,
it was part of your induction.
Monday, you got your secure logins.
Tuesday, you set up your dual widescreen monitors
for maximum Excel visibility. Wednesday, you collect your your dual widescreen monitors for maximum Excel visibility.
Wednesday, you collect your co-branded Patagonia fleece vest from people ops.
No paychecks till fleeces. Yeti, seeing that garish branding of the latest crypto exchange
nestled next to your Patagonia Peaks logo, it really stuck in Yvonne's craw. So in 2019,
he put his foot down and walked over to that distribution department and said,
the B2B game, it's over.
Only companies that put planet over profits are going to be allowed to put their branding
on Patagonia clothing.
Yvonne worked too hard for too long to make sure that Patagonia's green credentials were
genuine.
He didn't want to throw that away by putting vests on the back of banks that invested in
fossil fuels or the tech firms powered by energy hungry server farms.
So Yvonne says no more Patagonia swag or swag.
But again, they get more free press from all the news articles generated on that decision.
Once again, it backfired and it feeds into Patagonia's own brand image as an activist
company that wouldn't sell out on its principles, which led to more sales.
But now, Nick, we have time for one more unprecedented move from Yvonne Chouinard. And it's a big one. In 2022, he puts the whole company, all $3 billion of Patagonia,
into a trust to ensure that its profits go towards environmental causes from here on out.
Let that sink in for a second. An entire profit-driven company has now been put into a trust entirely focused on supporting
the environment.
This ensures Patagonia's profits will be put towards combating climate change forever.
When your great-great-great-great-great grandkids are buying Patagonia fleeces, the profits
will go towards saving the planet.
So Jack, now that you've successfully convinced me a 14-mile Yosemite hike may be a tad too much, and you've heard the story of the Patagonia fleece, what's your takeaway?
If you're looking to change career paths, weigh these three factors, impact, income, and quality of life.
People on the cusp of a career change often ask us if they should
take the opportunity or not.
Here's what we said.
If your new gig checks at least two of those three boxes we just mentioned,
income, impact, and quality of life, then it's a career move worth making.
If a move improves your income and your impact, it could be worth it.
Even if your quality of life doesn't improve. worth making. If a move improves your income and your impact, it could be worth it, even
if your quality of life doesn't improve. Yeah, like Yvonne launched his equipment company
for impact and quality of life. That's two of the variables right there. He got to help
protect the environment he loved with his products and he got to continue living, working
and playing outdoors. Yeah, this fits perfectly because interestingly, Yvonne ignored the
income checkbox, but he ended up getting it
because he focused on the other two.
So remember when you're choosing between
income, impact, and quality of life,
having two is usually enough,
and it often leads to the third.
Nick, what's your takeaway on the story of Patagonia?
All right, Jack, my takeaway is that
the most successful mission-oriented companies
don't focus on preaching, they focus on products.
Interesting.
I got some examples for you, Jack.
Tesla, Ben & Jerry's, Patagonia, Warby Parker, Allbirds.
Yvonne has even said that Patagonia's financial philosophy lies in being a product-driven company,
not preaching product.
He focuses first on making something great, and then he believes that the mission will follow. To be successful as a mission-oriented company like Patagonia, you must first focus
on the product. The philosophy comes second, and then the profits follow. As his end master
would probably say, profits happen when you do everything else right. I like what you
did there.
Okay, before we go, it's time for our absolute favorite part of the show,
the best facts yet.
These are the hero stats, facts, and surprises we discovered in our research,
but we just couldn't fit into the story.
Nick, kick us off.
Alright, I got you, Jack.
Maldon Mills, the guys who developed Polar Fleece.
It's actually known as Polartek.
It is still the sole supplier of fleece to the United States military, the North Face, Patagonia, and many other outdoor brands.
Yvonne Chouinard's fateful trip to Patagonia with North Face founder Doug Tompkins in 1968
was documented in a film called Mountain of Storms.
The film became a cult classic, although it was not widely seen.
A later expedition retraced their journey for the 2010 documentary 180
Degrees South, Conquerors of the Useless.
Now Jack, Patagonia was actually one of the first major fashion labels to launch their
own secondhand site, encouraging customers not to throw away their barely used Patagoochies.
It's the same reason why the tags in their kids' wear have a place for the child to
write their name, and then another line for the next child to write
their name. It encourages hand-me-downs. Subtle, but clever. And Jack, in 1993, Patagonia unveiled
their first ever recycled bottled fleece. And guess what color the fleece came in? Soda bottle
green. Yeah, that's the one. Isn't that classic? Also, we should point out it takes 25 one liter plastic bottles to make a Cinchilla
Patagonia fleece jacket and not a centilla of a single chinchilla is harmed in the entire
making process. There's so many other crazy stories about Yvonne's adventures we couldn't
fit in. Like the time he tried to raise his blood pressure by drinking bottles of soy
sauce, his goal was to fail the US Army medical exam to avoid being drafted.
Now, unfortunately for Yvonne and his dry cleaner, that soy sauce came straight back up
and he was shipped out to South Korea, although it was such a low stress posting that he spent
most of his time climbing in the mountains near Seoul. Even when he was enlisted in the military
in one of the most heavily militarized borders in the world, Yvonne is more chill than the dude.
And that my friends is why the Patagonia Fleece is the best idea yet.
Coming up on the next episode of the best idea yet, Jack, can you tell me how to get
to Sesame Street?
Elmo, we'll see you there.
Follow the best idea yet on the Wondry app, Amazon Music, or wherever you get your podcasts.
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The best idea yet is a production of Wondery hosted by me, Nick Martel and me, Jack Kraviche Kramer.
Hey, if you have a product you're obsessed with,
but you wish you knew the backstory,
drop us a comment.
We'll look into it for you.
Oh, and don't forget to rate and review the podcast.
Five stars that helps grow the show.
Our senior producers are Matt Beagle and Chris Gaultier.
Peter Arcuni is our additional senior producer. Our senior managing producer is Nick Ryan and Taylor Sniffin
is our managing producer. Our associate producer and researcher is H. Conley. This episode was
written and produced by Adam Skiers. We use many sources in our research including Patagonia's
Philosopher King by Nick Palm Neat in The Guardian and
Let My People Go Surfing.
The Education of a Reluctant Businessman by Yvonne Chouinard.
Sound Design and Mixing by Kelly Kramarik.
Fact Checking by Molly Artwick.
Music Supervision by Scott the Laskaz and Jolina Garcia for Freesawn Sync.
Our theme song is Got That Feel That Feeling Again by Black Alack. Executive
producers for Nick and Jack Studios are me, Nick Martel, and me, Jack Ravici Kramer. Executive
producers for Wondery are Dave Easton, Jenny Lauer Beckman, Erin O'Flaherty, and Marshall I'm John Robbins and on my podcast I sit down with incredible people to ask the very
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