The Best of Car Talk - #2632: Brilliant or Crazy

Episode Date: April 21, 2026

Rebecca’s Honda won’t go into reverse, but that may not be her biggest problem at the moment because Tommy can’t decide if Ray’s answer is clever or just nuts. And since Tommy himself may be o...ne entree short of a combo platter where does that leave the rest of us? It’s a fine line between brilliant and crazy on this episode of the Best of Car Talk.See pcm.adswizz.com for information about our collection and use of personal data for sponsorship and to manage your podcast sponsorship preferences.NPR Privacy Policy

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Starting point is 00:00:01 Hello and welcome to Car Talk from National Public Radio with us, Click and Clack the Tappert Brothers, and we're broadcasting this week from the murky behavioral research center here at Car Talk Plaza. This is a study of sorts, I guess, sent to us by someone named Peter Graham of the Department of Behavioral Sciences, Pensacola Junior College in Florida. This is not a study of sorts. This is brilliant. You think so, huh?
Starting point is 00:00:41 Here's what Peter, what's his name, Peter? Peter Graham. Peter. I teach an experimental psychology class and ask our not brain dead students to design and run an experiment. One of them came up with the idea of looking at the effect of gender
Starting point is 00:00:55 on car repairs. Now get this. Tammy disconnected the ground wire for the check engine light on her still under warranty Kia. So the light came on. Then she took the car at 10 different repair shops
Starting point is 00:01:09 and asked them what to do about it. Got it. She also had her six-foot-four macho boyfriend, Corey, take the car a week or two later to the same shops. Okay? Got it. Here's what we got here.
Starting point is 00:01:24 Let's find out the results. We got 10 shops, and first we have the diagnosis that Tammy got and the cost to fix it. And for the same shop, in many cases, the same mechanic. Yeah, yeah, yeah. The diagnosis that Corey got. Now, shop number one, they told her she needed to the same. new alternator, $385. Two weeks later, Corey goes in.
Starting point is 00:01:49 The wire to your light is out. Cost zero. Shop number two, oxygen sensor and Cadillac converter. $320.20. There's a little asterisk. The mechanic offered to cut her a deal if she would go out with him.
Starting point is 00:02:07 Corey got the same diagnosis, except in the case of Tammy, the price was $320. Did he go out with the mechanic? In the case of Corey, who didn't want to go out with him, $135. Shop number three. Tammy goes, fuel injector. $565.
Starting point is 00:02:25 Corey, the wire is loose. $10. Shop number four, you need a transmission, Tammy. $2,400. Corey, same shop. The wire is loose. Price, zero. Shop number five, to Tammy, the wire is loose.
Starting point is 00:02:42 For Corey, the wire. wire is loose. That was the same. Shop number six. Call it a push in Vegas. Shop number six. You need a water pump. $765. So wait a minute. The lights on and you need a water pump. Get that. Just, mm-hmm. Shop number seven. Oxygen sensor. Shop number eight. Told Tammy she needs a head gasket for 300 bucks. They told Corey the loose wire. Zero. I see the trend here. You get it. Shop number nine. You have a full. the exhaust system. $1,345 for Tammy.
Starting point is 00:03:18 For Corey, a loose wire. Zero. This goes on and on. Well, it's pretty obvious, then, that if you need your car fixed, you better be 6'4 and a guy. Right? Man, this is serious business.
Starting point is 00:03:33 And I think this is very widespread. Quite widespread. I know it is. I mean, you see it in every day in our shop. Anyway, if you'd like some bogus information about repairs for your car. Our number is 1-888-8-8-8-8-2-27-82-5. Hello, you're on car talk. Hi, my name is Linley. You need an oxygen sensor and a water pump. That'll be $1,345, Lidley.
Starting point is 00:04:01 But when you go out with me, I can cut that down to a buck 50. Actually, they just got me for two oxygen sensors. You have a Nissan Centra. Actually, I have a 96 Jedda. Oh, a jetta. And I innocently enough took it in for routine maintenance. It's got about 38,000 miles on it, and we got a phone call that afternoon saying that the compression test had come back with one of the cylinders being around 75 pounds of pressure. What year, Jetta is this? 96, 38,000 miles.
Starting point is 00:04:30 Wait a minute. We haven't even determined how to spell Linnly yet, and you're already talking about a 96 Jetta. Well, go ahead and try to spell my name. Is it just L-I-N-L-E-Y? That's correct. You're one of the first people who got it right. Oh, really? I had a W in there, but I don't know where.
Starting point is 00:04:48 Oh, it started. W-L-I. And where were you from, Lily? I'm calling from Seattle, Washington. Seattle. Got it. Got it. Okay, so you got a 96 Jetta.
Starting point is 00:04:59 You brought it in for what reason again? Just routine maintenance. Routine maintenance. They say one of your soldiers has got 75 pounds of compression. Exactly. Okay, so continue. He gave me an estimate for rebuilding the head for about $1,700. and I checked my warranty and realized that I was still under a power train warranty.
Starting point is 00:05:16 Oh, lucky you. So I took it to a Volkswagen dealer in Seattle. So this wasn't the dealer that you went to? No, it wasn't. It was a private mechanic. Right, okay. That makes more sense. So I was expecting that. I told him the problem, and they said, well, if, you know, you're covered, and if it's an engine problem, we'd be happy to replace the engine. So I thought, great, this isn't going to cost me $1,700.
Starting point is 00:05:38 However, they called me after they took a look at it and said they had read it. We tested the compression and that the four cylinder was at 210 pounds. So I'm wondering, is that possible to have it 75 one day and 210 the next? Well, it depends if the car is under stress. It's like blood pressure. You know, so one day you take the ballpark from 190 over 150 or something. Yeah, yeah. And you take it again the next day and it's 40 over 10.
Starting point is 00:06:06 It doesn't sound healthy either way. It doesn't sound healthy. But, I mean, it's kind of unlikely that you're, you're. compression. If someone did it correctly, I mean, it's kind of unlikely. We could, we could attribute it to a faulty gauge, for example. Let's do that. Well, let's give the guy the benefit of the doubt. Otherwise, we would have to call him a no-good rotten sleazeball. And we don't want to do that because he might be in the club. Exactly. Right. But he's probably a no-good rotten sleep.
Starting point is 00:06:38 Probably. So you mentioned something about oxygen sensors. Right. The dealer, after they determined, they said that there was no compression issue, they did say that both of my oxygen sensors had gone out,
Starting point is 00:06:51 and they went ahead and replaced them, and they said that could possibly be related to whatever was going on. They did those under warranty? No, they did not. They should have. Really?
Starting point is 00:07:02 I believe so. Yeah. I believe they should have done it under warranty. Oh, sure, because it's part of the emission-related. Exactly. Okay. Part of my question, too, is why would my oxygen sensors, both of them, go out at such a relatively early age for my car?
Starting point is 00:07:16 Well, they figured you'd be so ecstatic about not having to pay for a valve job that you'd pay for almost anything else. That's what happened, yeah. Well, this does demonstrate that women are often treated poorly as Peter Graham's research showed when they go in to get their cars fixed. And I think the first guy was trying to, what's the, what's the, what's the, what's the What's the word? Rip you off.
Starting point is 00:07:38 Rip you off. Here you go. Do I need to find somebody brand new to go to? Yeah. For one thing, it's almost unheard of to have bad compression at 38,000 miles. Yeah, that's, yeah. So even if he did have bad compression, he should have suggested to you no matter what, that you go back to the dealer and ask them to fix it for free.
Starting point is 00:07:56 Exactly. And he didn't do that. So he was trying to rip you off. I would find someone else. And it demonstrates the power of the second opinion. Exactly. My brother asks for a second opinion all the time. It usually is in your ugly.
Starting point is 00:08:07 Still hungry. That's funny. Well, I guess I'll just keep searching. Keep searching. And don't go to that guy anymore. Yeah. And tell the dealer that you'd like them to refund your money because this should be covered by the emissions warranty.
Starting point is 00:08:22 I'll be happy to do that. When your warranty runs out and you're looking for a good VW mechanic, go to the mechanics files on carton. com and you'll find somebody in Seattle. Gotcha. I'd be happy to do that. I've checked your site before and it's great. See you, Lily.
Starting point is 00:08:35 Thanks. Bye-bye. That was like a shameless plug for our website. Wasn't it? It was just, it was blatant, it was shameless, and it was totally uncalled for. I'm ashamed of myself. I'm ashamed of myself. I am.
Starting point is 00:08:49 And you should be. Hey, we've got more calls on the puzzler answer coming up right after this. Hi, we're back. You're listening to Car Talk with us, Click and Clack the Tappert Brothers, and we're here to talk about cars, car repair, and duh, the answer to last week's puzzled. Now, this was submitted by Ross Sukashima, I assume. I'm pronouncing his name correctly, and he writes, A friend of mine used to work at a Ford assembly plant, and he told me the following story that took place some years ago.
Starting point is 00:09:23 A new model came out, and like any new model, there were bugs that needed to be worked out. Amongst these problems was one really strange one. It seemed that one out of every six cars delivered to a dealership would have a dead battery. The engineers at Ford were perplexed. They did circuit tests for short circuits. They tested their own shorts, and none were found. They did extensive lot testing on batteries to see if one out of every six was a problem from the battery manufacturer.
Starting point is 00:09:50 No. No luck. They hired specialists and consultants, experts on batteries and chemicals to try and pinpoint the problem, and of course, they found nothing. For three months, the problem existed, and for three months, the problem remained the same. One out of every six cars delivered would have a dead battery. He says, my friend was a quality control engineer and decided to take things into his own hands. He walked the entire assembly plant, talked to workers. He started out in components.
Starting point is 00:10:22 Then he went to chassis, an electrical, the cafeteria. And he wound up at final test. And without fail, each car would start up at the end and was driven away. So we went back to the cafeteria. There were no dead batteries at final test. He was stumped. He watched the cars being loaded for. for shipment and then turned around to talk to the guy in charge of final test.
Starting point is 00:10:44 He asked him if there were ever any dead batteries at final test. The guy said, no, never. See, the only thing I get out of that is that whatever happened happened as they were loading the vehicles onto the truck. You're so close. He didn't explain the situation. That-da-da-da-da-da-da-da. One out of six batteries was dead.
Starting point is 00:11:04 He pondered and smiled and said he knew what the problem was. The question is, what was it? This is, and I gave a hint, this was the old days, when cars were big. When cars were big. And the big trucks that carried the cars held, how many cars do you figure? Five. How about six? Six is good.
Starting point is 00:11:25 Six is good. Well, they should have only had five. They should have had only five. That's right. But because they had six, one of them was always at such an angle that the mercury switch for the trunk light was turning the trunk light on for the entire. entire time, the car was being transported on the truck. Oh, ooh, ooh, ooh, ooh, ooh. And that was killing the batteries.
Starting point is 00:11:47 By the time they reached their destination, one out of the six batteries was dead. Let mercury switch for the trunk light. There's no such thing. Coaster is! I won't touch it, though? No. It's fine. No.
Starting point is 00:12:01 Fine. It's a great answer. Great. Absolutely great. Who's our winner? No winner. The winner is Kathleen Sullivan. Ah, Kathleen Sullivan, a fine brought of a lass.
Starting point is 00:12:17 From La Plata, Maryland. And for having her answers selected at random from among the thousands of answers that we got, Kathleen is going to get a $25 gift certificate to the Cartaghanless Commerce Division on our website. Really? And with this $25 gift certificate, she can get a copy of, for example, among other things. This is not a suggestion. Just as an example. our new book in our humble opinion,
Starting point is 00:12:41 which as we know, will make a pretty good table leveler. Indeed. At least according to all the reviews that I've heard. Good luck and congratulations, Kathleen Sullivan from La Plata, Mexico. We'll have a new, I guess I'd have to call it, automotive, puzzler coming up in the third half of today's show.
Starting point is 00:13:04 So stay tuned for that. It may not be automotive. I may change my mind. In the meantime, if you're not. you'd like to call us about anything. The number is 1-888-88-Cartalk. That's 888-227-8-255. Hello, you're on Car Talk.
Starting point is 00:13:17 Hi, guys. This is Enrico Farina in Tulsa, Oklahoma. Enrico, what a beautiful name, Tulsa. I cannot beat Arup Gupta, though. No, you'll never beat Arup Gupta. But say your last name again? Farina. Farina.
Starting point is 00:13:33 Farina. Like flour. I am the Verro-McCoy. I'm Italian. The Verro McCoy. That's MCC-O-I. I said, C-U-O-I. It translated to Italian.
Starting point is 00:13:50 You'll get it. I'll work on Enrico Farina. It might be okay. So where are you from? I'm born in Italy, brought up in Argentina. Where in Italy were you born in Rico? In Italy, in Milan.
Starting point is 00:14:04 Milano. Okay. A bella cita. Belisima. So what's up, Enrico? What's new in Tulsa? In Tulsa, everything is just fine. How the heck did you get to Tulsa?
Starting point is 00:14:14 You went from Milan to Argentina. To Tulsa? I have a sister living here, so I moved from Argentina to Tulsa because we are the only blood relatives left in the family. Well, that's interesting. We have a sister that lives in the Boston area, and that's why we're looking to relocate. How is Tulsa? Oh, I know. I've heard about her.
Starting point is 00:14:37 Yeah. So what's up? What's up? Okay, I have an Nissan Central 95 power locks, and the power locks going crazy. Yeah. So they just have a life of their own. They close, whether I'm driving, I'm with a key on, I'm with a car off. Anyway, it's crazy. So, of course, I went to a couple of good guys, mechanics.
Starting point is 00:15:05 Yeah. And they just scratched their head. and say, you need to go to the dealership, which I did, and guess what? Oh, yeah, we need to change everything. It's going to cost you only $550 plus labor. Yeah. So I say, okay, thank you very much for the information, and I called you. Is it possible to disable the electric thing?
Starting point is 00:15:28 Yes. Sure it is. It's not like power steering. No, you can, if you wanted to, I believe, on this car, you can disconnect the power door locks and still operate them by hand. Well, if that's the whole solution, I think I'll wait. During the summer, it works just fine. But these things go up and down on their own?
Starting point is 00:15:49 The power locks close on their own. Here's what I think it is. I don't think you have to replace everything if that's what they do. No, I think you have a couple of broken wires in the driver's door. Uh-huh. You know, in order for the power door locks to work, you can operate everything from your driver's door. door. You lock the driver's door, it locks everything else, you unlock the driver's door,
Starting point is 00:16:11 it unlocks everything else. And in order for that to happen, there must be wires going from the door where the switch is located into the body of the car. And they passed right through there's a big fat harness. Looks like a salzsche. And there are wires inside. And one or more of those wires is broken. And I would be willing to bet that when a couple of them that are broken touch together, it's the equivalent of touching the switch. Oh, I see. So you need to have somebody open that harness and find the broken wires, and I bet you that's going to fix the thing.
Starting point is 00:16:47 I mean, you might still spend $550 on the time it takes to find the bad wires. You're going to spend that... Well, if we do it, of course. But you're going to spend $100 to fix this, and the problem is in that harness leading out of the driver's door. I'd almost be willing to bet on it. Fantastic. I wouldn't bet me money, but I would bet something.
Starting point is 00:17:06 You know. Okay. Enrico, Piacere. Piacere, Gotti. Love your show. Ciao. Thanks. Bye-bye.
Starting point is 00:17:12 1-888-8-8-8-8-2-7-8-25-5. Hello, you're on Car Talk. This is Rebecca from Oklahoma. Rebecca from Oklahoma. Yes. So what's up? Well, I have a 93 Honda Accord that my dad gave me. And the clutch, when I first got it, it was fine.
Starting point is 00:17:32 I drove it from Chicago because my dad was in Chicago and I live here. And so drove it from Chicago, and it was great. I get here, and the weather started getting hot about three weeks ago. And I tried to shift it into reverse, and it wouldn't shift at all. Like, I had to try to shove it into reverse, and I thought that can't be good. And what was it doing? Yeah. It was very loud grinding, and it went.
Starting point is 00:17:55 And then it took about, this is just the first time, and it took about three minutes for it to start shifting, like, the stick would shift fluidly. Right, right. So, and then we begin engaging, like, right off the floor. Right. And then other times it'll engage, like, half a foot off the floor. Oh. Well, this doesn't sound great. I know.
Starting point is 00:18:16 I don't think it's great at all because it's been at the mechanic, and they have not called me back, and my car is stuck there. We do that occasion. We try to wait people out. Yeah, maybe they'll forget where they left. What mechanic did I bring it to three places? I don't know. Well, here's what I think.
Starting point is 00:18:33 Well, first of all, before future reference, next time something like this happens, don't make it grind and jam it in. Well, especially if it's reverse. You're right. Shut off the engine. You're right. Then it'll go into a reverse. Go into any gear. That's what I did.
Starting point is 00:18:48 Oh, you did? Well, I did that like the second time. The first time I just... You didn't tell us that. You said you gave it muscle and you jammed it in. I did jamming and screaming. And then I turned it off and I put it into reverse. Yeah.
Starting point is 00:18:59 And then it wouldn't shift out of reverse. So then I was stuck turning the car off, putting it. and the first fine the car on. See, at least if you do that, I know it's inconvenient. But if you do have a clutch problem, you don't want to add to it a transmission problem because then it really runs into money. Well, and then the question is like, if it is going to cost a lot of money, should I give it back to my dad? Yes.
Starting point is 00:19:22 Before I do the repairs. Well, here's what you should do. These guys who looked at it must have, first of all, should have checked first, the hydraulic clutch. This thing, I believe, has a hydraulic clutch. with a master cylinder. Absolutely. And a slave cylinder, and it takes fluid.
Starting point is 00:19:37 Yeah. Okay? And my first inclination was that you had a failed clutch master cylinder. That was my first inclination, too. You have a second inclination? I do. Get out of time! I do.
Starting point is 00:19:50 And I'm 99% sure that I'm right. Oh, really? And what's wrong with this car is that one of the anti-chatter springs in the clutch has fallen out. Anti-chatter. And it's jammed. And it's jammed between the... flywheel and the disc or between the clutch cover and the disc. You're crazy.
Starting point is 00:20:14 But that's what it is. It isn't the whole spring. It's a piece of the spring. The anti-chatter spring. Yes. The club has a, the hub of the clutch disc has a bunch of springs like five or six of them that go around right around with a spline. is. And one of those is broken, and that piece occasionally gets jammed in between the pieces of the
Starting point is 00:20:40 clutch and the flywheel, thus making the thing difficult to disengage. Why? Because you step on the pedal, you try to disengage it. But now, in a sense, you have a big, fat, thick clutch in there. Right, because the spring is the clutch desk now. Exactly. The spring is now transmitting the power. And then the piece flies off someplace. And then it comes back? It comes back. Sure, because what happens? You shut the thing off. You're crazy. You're absolutely great. Rebecca, I've seen it happen at least once.
Starting point is 00:21:09 I'll admit it was in Roswell, New Mexico. But tell him to yank the transmission. And I'm going to go on our website and recommend that you be on Stump the Chumps. Yeah. Because I'm 100% convinced now, especially considering the razzing I just got from my brother. Well, I will admit. I will admit that it's perfectly entirely possible. And likely.
Starting point is 00:21:35 And I had trouble. I will admit also that I had trouble making the hydraulic the diagnosis fit the symptom. Have them yank the transmission and put a new clutch in it. That's going to fix it. Okay. See you, Rebecca. Thanks. Good luck.
Starting point is 00:21:50 Bye. Thanks for your call. Okay. Okay. It's time for me and my brother to take a short break and work up a detailed outline for the next 20 minutes of the show. I have the outline. It's right here. Roman number one.
Starting point is 00:22:00 Go ahead. Take calls. Roman numeral two. Fool around. I thought Fool around was one, and Take Calls was two. We'll have to discuss this. We do have to discuss it. We'll be back at a minute.
Starting point is 00:22:17 We're back. You're listening to Car Talk with us, Click and Clack to Tappert Brothers, and we're here to discuss Cars, car repair, and the new puzzler. Yeah, make it good, ma'am. Oh. You had to spoil it. This came from someone named Rob, who used to work for Applied Logic, because that was his email address, but I'm sure he was.
Starting point is 00:22:36 No, he's fired by now. For an authorized use of the company time, email and all that. He's gone. Yeah. Anyway, here it goes. My wife owns a 92 old achiever with a quad four five-speed manual transmission and all that other stuff, power everything. One morning she's heading out to work and she comes back into the house and says, my car won't start. I go out and I listen as she tries to start the car.
Starting point is 00:23:02 She turns the key, Zippo. Mm. Not even a click. Being in a hurry, she takes my car. So I put the battery charger on her car. And later in the day, I go out and I start it right up. I drive it around a bit to charge the battery. Everything's fine.
Starting point is 00:23:17 The next day, the exact same thing happens. She turns the key, Zippo. I visit a website and I find instructions for determining if there's a drain on the battery and all that. I do the test. I find out there's no drain. So what would any half-intelligent person do? because out and buys a new battery. Sure.
Starting point is 00:23:38 So the new batteries installed. The next problem, the next morning, rather, same problem. With a brand new battery. So we pushed the car out and I jumped it from my car. I get in it and I turn the key and I drive her car to the dealership and she follows in my car. They called back later's report that they couldn't find a darn thing wrong with it. But we're charging is $180 dollars nevertheless.
Starting point is 00:24:02 Tammy. We told him, let it sit there overnight. and try it in the morning. They called the next morning and said what? Nope. Started right. Started up like a shot. Oh.
Starting point is 00:24:11 So we go to the dealer. It's geographic. So my wife, says my wife gets in with her keys, turns the key, won't start. And we're standing there scratching our heads. I don't believe it. You don't believe it, too. You don't believe it. I don't.
Starting point is 00:24:30 It's brilliant, though. And at which point I ask her, did you just buy something? for your car. Yeah. And she says yes. Yes, I did. The question is, what did she buy and why, in addition to
Starting point is 00:24:45 the battery? Yeah. What did she buy that was preventing it from starting? Now, if you think you know the answer, write it on a postcard. Or, better still, but only slightly better still, a mahogany humidor filled with
Starting point is 00:24:58 hand-rolled Cuban cigars. Monterey Excalibers. to be precise. And send it to Puzzler Tower, Car Talk Plaza, Box 3,500, Harvard Square, Cambridge. Our very fair city.
Starting point is 00:25:16 Ma, 22238. Or you can email your answer from the Car Talk section of Cars.com. If you'd like to call us, the number is 1888-Cart Talk. That's 888-227-8255. Hello, you're on Car Talk. Hi, hi, guys. It's Herman from Indianapolis.
Starting point is 00:25:32 Hi, Herman. How are you? Oh, we're great. That's good. You won't be after you're my problem. No. Do we owe you money? You're suing us.
Starting point is 00:25:41 You're not suing us? Not yet. Then everything's good. We haven't given them an answer yet. What's up, Herman? Okay, we've got a 1987 Volkswagen golf. About two weeks ago, it started to have a problem. It would lurch after you got above five miles an hour.
Starting point is 00:25:59 Like it does when you first learn how to drive a manual transmitting. Got it. Just the bucking and all. Couldn't get it to stop, took it to the mechanic. He changed out the fuel pump, said that we apparently got bad gas and changed it out. The thing ran fine, drove it home, no problem. Next time I got in it, same thing, the lurching and the jumping again. Took it back to him, and he said, well, apparently the clogged fuel filter caused problems with the fuel pump, so he changed out the fuel pump.
Starting point is 00:26:28 Ran fine. As soon as we got at home, started it up again an hour later, and the same thing. But you made it home, right? Yeah, we made it home. And as you got home or as you approached home, it started to run worse and risk? It ran fine until you shut the car off. Okay, and then what happened the next morning?
Starting point is 00:26:46 Next time you start it, and it can be an hour later. It could be the next day. And same thing. It lurches and jumps and bounces. So it runs okay until it warms up. Yeah. Aha. Aha!
Starting point is 00:27:00 I think he's barking up the wrong tree, because every time he replaces the fuel pump, in order to do that, he's going to let the thing sit, it cools off, he puts the fuel pump in, he starts it up, runs great, he drives it around the block a few times, and he says, I'll call Herman and tell him his car's all fixed. And by the time you actually drive it a reasonable distance, it starts misbehaving. I don't think the problem is in the fuel pump at all. In fact, I know it. I mean, what are the chances?
Starting point is 00:27:25 I mean, what are the nine fuel pumps in? How long can this go on? I think it's more likely to be, for example, your bad ignition coil. Ignition coil. It could be something as simple as a bad ignition rotor. We see that a lot in Volkswagen's. Okay. It could also be a bad airflow sensor.
Starting point is 00:27:42 Airflow sensor. Okay, I'm writing all this down. I'm voting, personally voting for the coil. Oh, yeah. He's got a classic coil symptom. The first thing he should do is just replace the ignition rotor and let the thing run for half an hour and drive it. If it's still, that costs five bucks. Okay.
Starting point is 00:27:58 If it still misbehaves, then he should go ahead and test the coil. Okay. And he should test the stuff hot. When the engine's hot. Because if you test it when it's cold, it'll be good. And he'll say, it's fine, just like the fuel pump is fine. Yeah, like it does when I drive it home. Yeah.
Starting point is 00:28:13 My gut feeling is ignition. Either the rotor or a spark plug wire or something like that or the ignition coil. And it's the right age to need anything. Okay. It needs everything. I mean, to need it. Well, start everything. If my kid's car, he's a junior in college now, it has to last one more a year.
Starting point is 00:28:34 Oh, you hope just one. You'll make it. Good luck. Thanks, guys. Start with the cheap stuff. Bye-bye. Thanks. 1-888-88-Kar talk.
Starting point is 00:28:42 That's 888-227-8-255. Hello, you're on car talk. This is Susan Sneddiger from Montana. No last name's please. Hi, Susan. Susan something or other from Montana. Smediger. Smetiger.
Starting point is 00:28:55 Smetiger. Yeah. Montana. M-A-T. A N-E-R. A-N-N, I think it's two-ends. Yeah. A-N-N-E-R.
Starting point is 00:29:02 Close enough. So what's going on, Susan? I have an 85-S-R-R-G-L-10 wagon, and am on my fifth water pump in a year. Oh, really? Really. I had it replaced in May of 99, and this was all just preventative maintenance-type thing. Yeah. And it went out the first time in the end of July, and they said that it wasn't installed right,
Starting point is 00:29:26 that it hadn't been bolted down or something. That would do it. How did you know that it was something wrong with it? The coolant leaked out. Because it stranded us on the side of the road. And it overheated, right? But the thing is that it doesn't really overheat. The temperature doesn't go up.
Starting point is 00:29:41 So how do you know? Then how do you know anything is wrong? There's a whining that starts about a minute before. It lurches kind of. There's a chunk and it's over. The cool one is pouring out. There's a clunk or a chunk? Well, it's kind of just goes,
Starting point is 00:29:56 and all of a sudden the fluid is pouring out of the water pump? I'm assuming the water pump. I don't know. When you get it towed in, they say, oh, the water pump failed. Right. And they put another one in. Right. And then the car's okay.
Starting point is 00:30:10 And then the car's fine. And so then it goes out again the 1st of September. And Susan, do you know Doug Berman? Do you know who Doug Berman is? He's our producer. Did he pay you to call us? Did he tell you to phony up? this whole store. I mean, this is, give us a break, will you?
Starting point is 00:30:28 It is a sad to a true tale. Oh, man. Is anyone come up with an explanation to date? Let's see. The third water pump, they said that there was nothing wrong with the part, that something in my car was out of alignment. There was nothing wrong with the pump. I'm beginning to believe that. Well, we would have to, wouldn't we? I'm beginning to believe that.
Starting point is 00:30:46 Okay, I took it in. Yeah. And they couldn't find anything. They said nothing's out of alignment. Here's what happened. I got it. You've got it. This engine, because it's 107 years, you must have about 180,000 miles on this thing, right? It's got almost 114,000.
Starting point is 00:31:02 I'm not going to like your answer. I want you to know right now, you're making this up. You're going to love it. You are going to love it. If it's cheap, I'll love it. And Susan, you're going to love it, too, because it explains everything so elegantly as to be almost unbelievable. Okay. You have excessive crankshaft end play.
Starting point is 00:31:26 Oh, I'm saying Tommy's changing his tune. I'm changing my tune. So that the crankshaft is moving in and out. And because it has, and it's not supposed to do this, but because it has this play, when you rev up the engine and the crank shaft moves in and out, the belt which drives the water pump is driven by the crankshaft pulley. It is putting a force on that pulley that is pulling.
Starting point is 00:31:51 the shaft out of the pump. Oh, man. Again, my brother has done it. No one. No one could have come up. I just passed a brainstone. No one could have come up with this theory. No one in the entire Western world.
Starting point is 00:32:07 Yeah. I think that's... Including Australia. I think that's what's happening. And you should ask them to check for crankshaft play. I believe your thrust bearing in the engine is worn. All right. Tell them these bozos on the radio.
Starting point is 00:32:21 I think you have a bad thrust bearing, and that's actually causing the shaft of the water pump to be pulled out, pulled out of its socket. I have to say, this would explain everything. And it's elegant. So go somewhere and say, please check for excessive crankshaft end play. Okay. And they will say, my God. Who were these men? Susan, how did you come up with that?
Starting point is 00:32:48 And you say, it came to me in a dream. See you, Susan. Good luck. Call us next week. We'll tell you what car you should buy. Okay, thank you. See you. Bye, bye, bye.
Starting point is 00:32:59 Well, it's happened again. You've wasted another perfectly good owl listening to Car Talk. Our esteemed producer is Doug the subway fugitive, not a slave to fashion. Cute, cute, cute. Berman. What did I say? Cute, cute, cute. Our associate producers are Frau Catherine Pickle Fenelosa.
Starting point is 00:33:18 Thank you. And Louis Cronin, the Barbarian. Our engineer is George Hicks. Our senior web blackie is Doug the old gray mayor and our technical, spiritual, and menu advisor. Just back from his victory at the Tour de Fork in France is John Bugsy Lawler. Our public opinion poster is Paul Murky of Merkey Research, assisted by statistician Marge in Overa.
Starting point is 00:33:38 Our customer care representative is Haywood Jabuzov. Our director of new product repair is warranty my foot, and our shop foreman is Luke Busy. Our dermatologist for teenagers is Don Pickett. Our divorce attorney is Carmine, not yours, and of course, as always, our Russian chauffeur is Bikoff and Dropoff. Our chief counsel from the law firm of Dewey Cheatham and Howe is Uluis Dewey, known to the bread truck flat and scooter riders in Oxford Square as Ui Louie Dewey.
Starting point is 00:34:06 Thanks so much listening. We're clicking clack to Tappert Brothers. Don't drive like my brother. Don't drive like my brother. Don't drive like my brother. Don't drive like my brother. We'll be back next week. Bye, bye.
Starting point is 00:34:17 And now it's a special pleasure for you. for us because in the studio, we have Car Talk Plaza's chief mechanic, Mr. Vinagelbots. Vinnie. And thank you very much. Now, if you're out there, want a copy of this here show, which happens to be number 26. You can get one on the web. Just head on over to the Shenloss Division online at the Car Talk section at Cars.com. And what if somebody wanted something else, you know, like our new book, for example, in our humble opinion? Would they go to that same website, Vin? No, you dope. You go to www. bianca Jagger with Alan Greenspan.
Starting point is 00:34:49 Of course you go to the same side. What are you? Some kind of moron? You go to the Card Talk section of Cars.com where you'll order by phone. You just call 888 car junk. Well, thank you, Vinnie. That was simply marvelous. Hey, marvel at this, will you?
Starting point is 00:35:07 Car Talk is a production of Dewee Cheetahman Howe and WBUR in Boston. And even though the Italian ambassador says, Borka misheria, my guisona gistigiano, whenever he hears us say it, This is NPR National Public Radio.

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