The Big Flop - McDonald's Arch Deluxe: The Big McFlop with Rachel Dratch and Jared Freid | 16
Episode Date: January 8, 2024With their popularity waning in the mid 90's, McDonald's became concerned that they weren't pandering to adults enough. So they did the very adult thing of having a middle-aged crisis, and st...arted spending too much money on something they didn't need. After pouring hundreds of millions into the fryer developing a "burger for adults," McDonald's stock prices dropped by 70%. The golden arches were tarnished for the first time in decades...and not even a dancing Ronald McDonald could help.Comedians Rachel Dratch (Saturday Night Live, 30 Rock) and Jared Freid (Jared Freid: 37 & Single, JTrain Podcast) join Misha to digest the massive marketing mishap of McDonald's Arch Deluxe.Follow The Big Flop on the Wondery app or wherever you get your podcasts. You can listen to The Big Flop early and ad-free on Wondery+. Join Wondery+ in the Wondery app or on Apple Podcasts.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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It's May 9th, 1996.
Location?
Radio City Music Hall, New York City.
The decor dazzles, the music swells,
and out come the glamorous Radio City Rockettes,
dressed as toy soldiers,
kicking their way across the glittery stage.
But they're not alone.
McDonald's mascot, Ronald McDonald,
is arm-in-arm with the fabulous dancers, dressed in a
blue tailored suit, keeping step along with them. His fancy oversized red shoes kick up, then down,
up, then down. His golden bow tie catches the light. The bizarre scene delights the audience,
but the McDonald's executives watching are just hoping this expensive
stunt pays off. Because at this point in time, McDonald's, the restaurant giant, is somehow
shrinking. Its sales and reputation have been declining at an alarming rate. For too long,
they imagine, adults have viewed the brand as primarily catering to
kids. So it's time for a rebrand. McDonald's will spend more than $200 million launching an adult
only burger, setting off one of the most embarrassing marketing disasters in fast food
history. Dressing up their famous clown mascot and making him dance is just the beginning.
We interrupt regular programming for this McDonald's commercial break.
Okay, everyone, this is our great new taste of McDonald's, and we need a name for it.
The new Arch Deluxe. McDonald's reportedly spent at least $150 million
advertising the Arch Deluxe.
It's got, well, here you go, cheese, pickle, onions,
and Arch sauce, whatever that is.
We have a very special guest today.
This is Jane's dad, and he is the manager at McDonald's.
Do you know Ronald McDonald?
Yeah, I know Ronald, okay.
Do you make free food?
Do you make the food?
Yes, I get to make Big Macs.
I even get to make the Arch Deluxe.
We are on a sinking ship.
From Wondery and At Will Media, this is The Big Flop,
where we chronicle the greatest flubs, fails, and blunders of all time.
I'm your host, Misha Brown, social media superstar and known for shaking my double cheeseburgers at Don't Cross a Gay Man.
And today, we're digesting McDonald's biggest nothing burger,
an attempt at a sophisticated sandwich line for adults that customers didn't have an appetite for.
Put on your fanciest bibs and open wide for the Arch Deluxe.
Hello, I'm Emily and I'm one of the hosts of Terribly Famous,
the show that takes you inside the lives of our biggest celebrities.
And they don't get much bigger than the man who made badminton sexy.
OK, maybe that's a stretch, but if I say pop star and shuttlecocks,
you know who I'm talking about.
No?
Short shorts?
Free cocktails? Careless whispers?
Okay, last one. It's not Andrew Ridgely. Yep, that's right. It's Stone Cold icon George
Michael. From teen pop sensation to one of the biggest solo artists on the planet, join
us for our new series, George Michael's Fight for Freedom. From the outside, it looks like he has it all.
But behind the trademark dark sunglasses is a man in turmoil.
George is trapped in a lie of his own making
with a secret he feels would ruin him if the truth ever came out.
Follow Terribly Famous wherever you listen to your podcasts
or listen early and ad-free on Wanderie Plus on Apple Podcasts or the Wondery app.
On our show today, we have the legendary Rachel Dratch,
a former SNL cast member and current host of Woo Woo with Rachel Dratch. And we have Jared Freed, a stand-up comedian and host of two podcasts,
You Up and The J Train. Welcome to the show, guys.
Hi.
Hi. Thank you for having me.
Nice to be here.
My first question that I have is, how did your families treat fast food growing up? Did you
eat it? Were you not allowed to eat it?
Oh, like a drug dealer hanging out in an alley.
You associated with him only when you were going to be bad. It was like the worst thing we could ever do for ourselves, but we were still, you know, on occasion you'd get a little treat.
Okay. We did not have the health consciousness that you did. There was nothing shameful. I grew
up in the seventies, so maybe it was different back then. But not like I was,
you know, chowing down on McDonald's every day, but it was like the treat. It was like the,
yay, we're going to McDonald's kind of thing. I'm so envious of this perspective. Like to me,
like every time I drive past McDonald's, I just look away. You know, it's like my mistress that I can't even make eye contact with.
Like, it's like, I only know McDonald's french fries from a parking lot.
Like, I've never eaten in the McDonald's.
It's always like hurriedly, hurriedly and furtively.
No, wait, where did you grow up?
Just curious.
Outside of Boston.
Wait, me too.
Where are you from, Rachel?
I'm from Lexington.
I'm from Needham. So we're neighbors. Get we're neighbors yeah wait a minute wait a minute rachel dratch that's my mom's maiden
name oh my god wait a minute cousin rachel i'm your cousin um no so the mcdonald's we went to
was in burlington near the burlington mall yes so i don't know how familiar i've eaten in that
parking lot.
Oh my God.
Have you in that packing lot?
Have you eaten in that packing lot?
First, let's start at the beginning.
Okay.
We're going to elevate our knowledge base and our palates with the elegant tale of the
Arch Deluxe Burger.
It's the mid-90s, fast food is booming, and McDonald's is the most recognizable brand
in the space.
Domestic U.S. sales are nearly $16 billion in 1995,
and that makes McDonald's the largest restaurant chain in America.
And leading this behemoth is a man named Ed Renzi,
established curmudgeon and president of McDonald's USA.
Just so we understand what kind of fella this dude is,
in 2022, he appeared on Fox Business
to announce his crusade against corporate wokeness.
Ahead of his time.
Yeah.
It's crazy.
So, I mean, in the 90s,
Renzi lives and breeds McDonald's.
It sounds like an unhealthy lifestyle,
but he's been working there since his 20s.
First as a grill cook, then as a manager,
then a district manager, and so on.
By 1984, he is president and COO.
Despite McDonald's undisputed hold
over the fast food industry,
behind the scenes,
the Golden Arches might be showing some cracks.
Wendy's, Burger King, and even Taco Bell are eating McDonald's lunch.
Although their market share is smaller than Mickey D's, they are growing faster.
And when growth flatlines, companies who are doing just fine go into panic mode.
And that's exactly what Ed Renzi and McDonald's do. All right, what would you do?
Oh, I made a face of, I don't know anything about business.
This is why I'm an actor. That was my face.
Yeah, well, their solution is just to release a new product. But the company, for all its successes,
But the company, for all its successes, has plenty of not-so-successes, too.
So to get a better sense of what the fast food giant is willing to put out to the public,
let's play a game.
Now, McDonald's has had a few flops over the years.
In this game, I'll tell you the name and features of a real item,
and you decide if it's a McDonald's McFlop or another company's embarrassing mistake. Ready?
Okay.
All right, the first one. This burger featured a reduced fat patty,
thanks to it being one-tenth seaweed.
What?
Jared, McFlop or not?
I'm going to go with not. I think that's another company.
No, this is a McFlop.
Wow.
In 1991, amidst a national fear of anything greasy, McDonald's introduced the McLean,
a sandwich built around a beef and carrageenan seaweed extract patty.
Okay, I do remember the McLean,
but I didn't know,
and nor probably did anyone else said there was seaweed involved,
but do you remember the McLean?
I just,
I'm so surprised the idea of seaweed being like an announced thing.
I,
I don't like,
I can't believe people knew that.
That's like 91 is before like Americanized sushi before we like had the
Philadelphia roll.
So it's,
it's surprising to me.
That's why. You see life as pre and it's surprising to me. That's why.
You see life as pre and post Philadelphia roll, right?
That's right.
Yes, that's how you mark time.
Yes.
Okay.
All right, second one.
This decadent burger, available only in Japan,
featured foie gras and truffle butter.
Rachel, McFlop or not?
I'm going to say it was McDonald's in Japan.
No, it was not.
But it was a real burger.
Damn it.
Wendy's.
Wendy's.
Wendy's introduced the foie gras burger
to Japanese locations in 2011.
Yeah.
But after PETA raised concerns,
it was gone a year later.
All right, third one. This
spooky burger featured a
barbecue sauce flavored bun that
was all black. Jared, McFlop
or not? I remember this is a McFlop.
I remember this. It is not
a McFlop. No! It was another
brand, right? But it did absolutely happen.
It was Burger King that released
their Halloween Whopper in fall
of 2015. The look of it was cool. It was cool looking. It looked Halloween Whopper in fall of 2015.
The look of it was cool.
It was cool looking.
It looked like it glowed in the dark.
Yeah.
The flop of it was it turned customers off because the food coloring combo turned their poop green.
Oh.
Spooky.
See, to me, they could have made that into like the toy.
Oh, no.
Listen, you got to up your marketing with another marketing.
You got to go, oh, green poop.
How do we play this?
I think they could have really had something there.
All right.
Last one.
This island inspired burger was just a pineapple ring covered in cheese.
Rachel, McFlop or not?
Not.
What?
Wow. This is a McFlop or not? Not. What? Wow.
This is a McFlop.
It was called the Hula Burger.
We're like 0 for 4. It was proposed in the 1960s by then-McDonald's CEO Ray Kroc for Catholic customers who avoided
meat on Fridays and during Lent.
So that was pre the McFish.
Well, there was already an option at one franchise, the Filet-O-Fish.
Okay. But Kroc, he didn't want to sell the Filet-O-Fish nationally because he didn't like
the smell. And he thought that customers would prefer a ring of pineapple on a bun.
Wow. He was wrong.
All right. So to figure out exactly what they need to fight their slowing growth,
McDonald's funds some market research and focus groups to get at the heart of the problem.
Their research concluded that while three-quarters of customers thought McDonald's had great food for
kids, only 18% thought they had the best food for adults. So McDonald's believes the next big thing is a burger for adults, whatever that means.
Ed Renzi hopes it'll help make McDonald's the favorite place for grownups.
All right, we are creating a burger for adults.
What would you put on it?
Taxes.
Responsibility.
Deep regret.
Deep regret.
30 extra pounds. Wr regret. 30 extra pounds, wrinkles.
Yep.
Well, McDonald's moves ahead with their project, and they decide to call it the Arch Deluxe.
So they hire Chef Andrew Salvaggio to create it, who beats out 12 other chefs for the gig.
So Chef Andrew comes from a fancy foodie background.
It's not really a McDonald's type. Reports put the development budget he had for this as high as
$100 million. But that's not like a budget to go like make more foie gras. This is like,
hey, here's your budget to make something that will cost nothing across the country.
Like you have to be more like a supply chain person than a chef.
Yeah.
Like, where are the pickles coming from in Sacramento?
But that's exactly what he did.
He got to work creating the most adult burger in town,
no expense spared.
So he trialed 30 different mustards.
His bakers invented custom potato rolls.
He obsessed over salt and pepper ratios.
And then almost a year later, he emerges
from his food lab covered in mustard stains, I'm assuming. That's like me coming out after
writing my bits covered in mustard. But he emerges with this beautiful new Arch Deluxe.
It's a burger with lettuce, tomato, and bacon.
Except the bacon is circular.
The one thing I do remember is the circular peppered bacon.
What?
I remember that was like a weird oddity that they had circular, not Canadian bacon.
Oh, I've never tried that.
Circular, regular bacon.
Tell me about the sauce.
The sauce is a Dijonais.
Okay.
A blend of Dijon mustard and mayo.
I mean, you can make it at home in 30 seconds.
That was new back then too, right?
What was the commercial?
Do you remember the commercial?
D, D, D, Dijonais, Nays, Nays, Dijonais.
I can't believe it's Nays, Nays, Nays.
Oh my God, we are Americans.
I love this.
So, I mean, what are your thoughts on this burger,
especially knowing it cost $100 million to create?
I'm thinking the mustard,
because they're trying to make it adult.
So what would kids not like that adults might like?
So then they go mustard,
because kids don't want mustard on their burgers.
Kids want sweet, sweet ketchup.
Maybe that makes it more sophisticated
in their minds.
But I don't understand the hundred million
people will put so much
money into certain things and then be like,
I will not spend another dime
there. So the idea
that someone's like, let this chef cook.
Put them in the kitchen.
Give them all the finest appliances. And then someone's like, can I have health insurance? And they're like, let this chef cook. Put them in the kitchen. Give them all the finest appliances.
And then someone's like, can I have health insurance?
And they're like, get out of here.
Shoo, we got to make the best burger of all time.
You know?
Yeah.
And the McDonald's execs, they thought they made the best burger.
And they basically said the Arch Deluxe is ready.
Right. So per CEO Ed Renzi, quote, two thirds of our adult customers who have already tried
the Arch Deluxe like it more than any other burger on the market today.
He's not taking into account that you have to walk into a McDonald's.
Like your reputation precedes you.
They could make the best burger this guy's ever made in his entire life.
You still have to get over the hump of like,
walk into the play place to have a burger that costs this much more than another burger.
I agree. And that's a through line on this podcast of people just like trying to step
outside of just like, just stay in your lane and you'll probably be okay. But
Ed Renzi, he had a vision. And now it was time for McDonald's to execute the most expensive promotional strategy of all time for their new burger line.
And this is where things really, really take a turn for the bizarre.
Or should I say, this is when the circular bacon hits the fan. So McDonald's had the challenge of selling their new sophisticated burgers to adults
in their restaurant that was mostly enjoyed by kids.
Remember, this is where you get your happy meals,
enjoy the play place, possibly run into Grimace and the Hamburglar. So this marketing campaign
kicks off with a totally logical unveiling, a Radio City Music Hall extravaganza.
Really?
Featuring Ronald McDonald performing in a kick line with the Rockettes.
I love it. So McDonald's first hires an edgy advertising agency,
Fallon McGilligit,
which embarks on a campaign called
Looks Like McDonald's is Becoming a Little More Grown Up.
So let's watch this grown up sexy ad for a hamburger.
Oh, I can't wait.
It starts with a full quarter pound of beef.
Oh, yeah.
Our chef's sauce on a bakery soft roll.
McDonald's arch deluxe.
If it were any more grown up,
we'd need to check your ID.
What?
It's a balance for the grown up taste.
I just love, yeah,
the dripping sauce off of the side.
The sultry music.
Okay, so sometimes you might see it coming up the pike that it's going to be a flop
because it sounds like a horrible idea.
This isn't like, you know, the McRib, which sounds even more preposterous, right?
This is like just the grown-up burger.
I don't know.
Maybe that commercial would have drawn me in.
The McRib is surprising that it works and then it's not.
Because it's like, yeah, I would eat the McRib in a room that was dark by the light of my fridge.
Here we go again.
You know, like, yeah.
Here we go again.
You know what I'm saying?
They should have gone, you can't go deluxe.
You got to go shameful.
Like the McRib.
Really lean in.
Right.
Shameful.
Right.
2 a.m.
You know, like that.
The McDeluxe, you know, I don't know, like too fancy for me.
I agree.
They even go in a really strange direction.
But what was even weirder is like they were going so far to make sure that the Arch Deluxe is for adults that some of the ads are basically just saying kids will hate this burger, which is a really strange way to sell your food.
And we have another clip.
We're not shorties, act like you know.
I'm the man, I run the show.
We're large, on this microphone.
The call us kids, believe we're grown.
Okay, guys, you're grown.
Want an Arch Deluxe?
Yeah!
I'm in shock.
I mean, those kids were cute.
It's the craziest commercial I've ever seen.
Crazy for us, but
franchisees, they were outraged.
They can't fathom
why McDonald's is depicting frowning
children who don't want their products.
Oh, right.
And so Ed Renzi and McDonald's execs
panic, and they hire a second marketing firm, DDB Need Him.
For my hometown.
Oh, yeah.
Now, these guys produced more ingredient-centered ads with Chef Andrew.
Okay.
So in one ad, he's chatting with a bowling team about the Crispy Chicken Deluxe, another offering off of McDonald's adult-only menu.
You know, when I created my Crispy Chicken Deluxe, I knew you'd love it.
That crisp chicken filet, it's right up your alley.
McDonald's Crispy Chicken Deluxe.
Hey, I have my name on my shirt, too.
I made it for you.
I noticed they showed a metal fork, which you're not going to find.
No.
Like a fine silver fork and knife cutting the product,
which you won't find anywhere near a McDonald's.
So they're really trying to sell the upscale nature of the whole thing.
Rachel, he's a chef.
He brings his own, like a professional pool player.
He brings a package and he screws it together.
No, I know I'm not supposed to say this
because I'm supposed to be mocking this as the big flop,
but if they had that now, I might be like,
okay, so when I'm stopping over to get my kids something on this road trip,
then I can actually find something
because I've been sold by the idea of the sophistication
and the healthier ingredients because they used a silver fork.
Right.
I mean, that guy is not going to be booked as the next, you know,
Jared Fogle.
Oh, God.
That's a whole other podcast.
Let's hope his only crime was the Arch Deluxe.
In this case, he's A-OK in my book.
Yeah.
Oh, man.
So let's get to one last cringy set of ads.
So these come from the hip Fallon McElligot agency,
and they have Ronald McDonald adulting.
Oh, I want to see this.
So, I mean, he's playing golf.
He seems to be running things at business conferences.
Please.
Ronald had a talk with the COO.
He's now a Republican.
These woke losers.
Oh, no. He's dancing at a nightclub. We's now a Republican. These woke losers. Oh, no.
He's dancing at a nightclub.
We actually have a clip,
so let's watch a moment
from this truly bizarre McDonald's ad.
And if you want to describe
what we're seeing
as we're watching it.
Okay.
We're in a nightclub.
There's like Saturday Night Fever.
He's like on the floor like john travolta yeah yeah
he's running it with colored lights he's got a girl in his hand oh my god he's got moves
looks like mcdonald's is becoming a little more grown up starting may 9th
Starting May 9th.
Whoa.
So McDonald's even commissioned an Arch Deluxe dance called the Deluxe Line Dance,
created by celebrity choreographer Debbie Allen.
Like, fame, Debbie Allen.
Whoa, the money.
The money going into this. They really.
Yeah, so they wanted to try to capitalize on the Macarena dance craze at the time.
Okay, okay.
And they even hosted a pep rally
with a live performance of the Village People
at McDonald's HQ.
So I mean, like, no wonder why this marketing bill
was so high, right?
Oh my gosh.
Who are they after?
Some of this ad campaign feels like
they're looking for kids who want to be adults.
Oh, that's a good point.
What 30-year-old was like,
oh, the dance, I'm doing the McDonald's deluxe dance.
Like I'd be the biggest loser ever, right?
Yeah.
And it didn't work because the campaign turned out to be a costly disaster.
Oh, no.
So counting development and all of the weird marketing.
I'm scared.
At least $200 million was spent.
No.
Possibly far more.
Now, the only question was, would McDonald's sales actually improve?
McDonald's is clearly in a pickle.
I see what you did there.
Their sales weren't cutting the mustard.
Oh!
Their competition is starting to catch up.
Oh!
They were not relishing the moment.
This is not my strength.
Sales were not well done.
That was bad.
Oh, I like that.
So, yeah, spoiler alert, the campaign doesn't work because McDonald's has completely misread the room.
Oh, no. So, by 1996, both Burger King and Wendy's have been selling burgers with lettuce, tomato, and guess what?
Bacon for years.
For loyal McDonald's customers, young men aged 15 to 35, the Arch Deluxe seems too expensive
and unnecessary. So the Arch Deluxe could set you back as much as $2.50, which is about $5 now.
For comparison, in 1996, a Burger King Whopper is a whopping dollar and a half cheaper. So you can
buy two of those instead of one of those circle bacon sandwiches.
I mean, the Arch Deluxe.
Yes.
So here's a sick burn quote from Denny Lynch, a vice president at Wendy's at the time.
Quote, McDonald's is spending $100 million to get Americans to believe they are the only ones with a product that every other chain already has.
Wow.
Shots fired.
Charmed.
Fiery redhead.
Yeah.
So sales haven't bounced back with this new promotion.
Stock prices are actually slipping.
And keeping special ingredients in the restaurants
like the Dijonais is getting expensive
if the customers aren't buying the Arch Deluxe.
Clearly, nobody is ready for fast, convenient, and fancy at the same So it's September, 1996.
McDonald's officials had predicted the Arch Deluxe would make them $1 billion in the first year.
Whoops.
Because the numbers were so bad, McDonald's was too embarrassed to share them.
Sales of the Arch Deluxe were never revealed.
But we do know that they dragged down
stores' overall sales for that quarter,
and the reviews were worse.
LA Weekly devours this burger and leaves no crumbs.
So, Rachel, would you mind reading this write-up?
The potato bun, puffy with air, instantly gummy in the mouth.
Such a peculiar sensation that I went yuck for some time after in remembered displeasure.
If adult is supposed to signify spice, resilience, texture,
it's interesting that the bun, which looks like a crusty roll,
is actually softer than the softest tissue paper sold as squeezably soft.
Wow.
I think they mean Charmin.
So wait, now what about this?
What if the reporter was not used to the potato bun?
Because now the potato bun is all the rage at Shake Shack.
That's what people want.
The soft, pillowy, Charmin-like bun. So I wonder if maybe McDonald's was actually ahead of its time
and this reporter was not used to the pillowy texture of a potato bun.
I didn't know Rachel Dratch was such a counterculture,
Joe Rogan type.
I'm putting a lot of thought into this.
I know.
I didn't know.
I left comedy out the window.
I'm just talking business and marketing. I care about this product. Wow. Why did it fail? This
is just unbelievable. You're right. So the company's president, Edward H. Renzi, he senses
disdain from his franchise owners. So he sends out a passiveive memo to all 2,700 owners.
The memo says, quote, only those who expected a miracle were disappointed.
Oh, no.
He's the original Facebook commenter.
Like, no one takes the loss anymore.
Like, oh, you guys thought this was going to be a big deal?
Oh, you thought our $200 million investment was going to produce results?
What are you guys, crazy?
He also says that he reassures them
that the extra cost of the deluxe
makes up for people buying less of the other menu items.
Okay.
But people weren't buying the large deluxe.
He also reminds them that this food wizard,
Chef Andrew, is busy making more magic in the kitchen
with chicken and fish deluxes.
So...
When Chef Andrew comes out of that kitchen,
you guys are all gonna be sorry.
Yeah.
Well, by 1997, it's clear that slow sales figures,
they aren't a fluke.
It's not just the Arch Deluxe that's not selling well.
It's everything.
Now, you don't blow through hundreds of millions
of dollars and then just return to normal like nothing happened. Heads are going to roll.
In the wake of the Arch Deluxe failure, Resney abruptly retires from McDonald's at the end of
1997. Golden parachute, got out of there. Got out of there. Following that, the company undergoes
a corporate restructuring and the Arch Deluxe,
it limps along, appearing in fewer and fewer locations until it's officially retired four
years later in 2000 after all franchisees drop it. So despite ditching the Arch Deluxe, McDonald's
stocks, they keep plummeting. By 2000, shares of McDonald's are abysmal. They go from about $40 a share to
under $15. This was the time when folks are opting for healthier eating, organic and local.
I mean, this is a changing of the guard. That's when they should have went straight nostalgia.
Just give me that greasy burger. Yeah. Well, that's when like Five Guys comes out and people
are like, have you seen Five Guys?
And you're like, this isn't like better for you.
Like this is horrific for you.
But at the same time, it's like, oh, this is what I'm looking for.
Shakes and burgers.
Five Guys almost did like McDonald's better than McDonald's did it.
So let's do a little where are they now?
Chef Andrew continued developing sandwiches.
Living on Dijonais Island.
Yeah.
He left McDonald's in 2002 and went over to Quiznos.
Oh.
Cashed another check.
Cashing those checks. He also then helped develop ideas for Smashburger for a decade.
Oh, that caught on, right?
Yeah.
Yeah, sure did.
Ed Renzi continues to stay active as well.
He took a break from fast food to own a NASCAR team.
Of course he did.
Good for him.
Good for Ed.
That tracks.
And remember, since 2022, he's taken it upon himself to fight the real enemy in the boardroom,
woke culture.
He's all over Fox Business.
As for McDonald's, in 2002, they go back to doing what they were always meant to do,
be an easygoing place to grab a bite. McDonald's shifts its focus back to the family-friendly
market, and it puts more resources into happy meals and play areas. The dollar menu is introduced,
offering affordable options for families and folks on a budget. I mean, what's more adult,
and dare I say sophisticated sophisticated than responsible budgeting?
That's right.
Also, I read that Ronald, from his clubbing days, had to enter rehab.
And he's recently gotten out and he's doing very well.
He only does fries now.
Shame fries.
In 2003, McDonald's is saved by Justin Timberlake's dulcet tones and some branding.
There we are.
Yes, the I'm Loving It campaign.
Still one of the most recognizable jingles ever.
The writing of and the credit for this jingle is highly disputed.
Really?
But a long form song version was recorded by Timberlake and released way before it started showing up in ads.
There's even a music video.
And that brought everyone back?
That and the pancake buns.
The McGriddle.
Wasn't that a big part of it, too?
Yes.
So I'm loving it.
That was pure gravy for McDonald's, or should I say the Dijonais.
Okay.
So the company's stock price, they did.
They soared from about $15 a share in 2003 to almost
300.
Oh, whoa.
In the next two decades.
Oh my gosh.
And so you better believe shareholders are loving that.
Yeah.
You know what that shows me though?
You can't force a successful wave.
It's like trying to create a character or a standup thing or whatever.
You can't just sit at a computer and be like, I'm going to come up with the thing that's
going to really catch.
It has to just strike you. Yeah. Right. Just like, so listen to that come up with the thing that's going to really catch. It has to strike you.
Yeah.
Right.
Just like, so listen to that, corporate America.
It's got to be a passion.
Yes.
So here on the Big Flop, we do like to always end on a positive note.
Okay, good.
So can you think of any silver linings?
Did McDonald's make it?
Their CEOs are doing fine.
Oh, good.
Thank goodness.
They're doing just fine.
Maybe it's like this.
If you have an organic idea of something fantastic, then yes, go with it.
But if you sit down with $200 million to try to force the next big thing, that's very difficult to do, as we've learned.
Right.
big thing. That's very difficult to do, as we've learned.
I think every company should hire
one comedian
who's on Instagram.
And just, like, every time they're like,
should we do this next move?
Ahead of
creativity, who tells you not
to do too much or go too crazy.
That's a good idea.
And that's why Jared and I are offering our services
for $200 million to McDonald's to save them from their next Arch Deluxe.
Can you believe what McDonald's is paying us for?
I'm going to make up a dance for you.
So now that you know about the Arch Deluxe, would you consider this a tiny little baby flop, a big flop, or a mega flop?
It feels like a tiny baby flop in terms of the humiliation of it.
But I'm sure with the money and the people actually in charge of it, it felt like a mega flop.
But from a cultural perspective, it feels like a tiny flop.
Like, oh, your menu item did work.
And you don't know all this backstory.
It is a total baby flop.
Here's the thing.
Not one McDonald's has closed.
Ed Renzi still goes on Fox Business and gives his opinions.
No one's ever like, we won't talk to Renzi.
He's the deluxe guy.
Like, no, he's the former COO of McDonald's.
That's true.
Anytime you talk shit on someone who has a lot of money,
they go, yeah, but still rich.
Still rich, bro.
They're still rich, bro. And it's like, this is why
we'll never find happiness.
Well, on that note, thanks so much
to our guests, Jared Freed
and Rachel Dratch for joining us here
on The Big Flop, and thanks to all
of you for listening.
We'll be back next week with a flop that
one of our guests was actually present
for. It's Ashley Simpson's SNL fiasco. Bye. I was there. What a cliffhanger.
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