the bossbabe podcast - 38. Adopting a Lean Business Mindset, Negotiating Your Salary, Maintaining Work-Life Balance, and Leading a Team with Kay Snels of BossBabe
Episode Date: September 30, 2019Join BossBabe CEO Natalie Ellis in this absolutely value-packed episode where she is joined by BossBabe’s very own Head of Marketing, Kay Snels. They are diving deep into all things marketing, leade...rship, negotiation and you’ll find out what it’s really like to work at BossBabe. Kay is sharing tips on delegation, personal branding, self-belief and having the confidence to pursue opportunities and celebrate your wins. They discuss insights into communication, productivity and how to maintain a work-life balance whilst building a thriving company with a lean business model. This episode is a must-listen and if you’d love to learn from the BossBabe team about how to grow your audience on Instagram by 10,000 ideal clients in 30 days, register for a free spot in the next training at: https://bossbabe.com/growthatinsta This episode is sponsored by the Insta Growth Accelerator. A 12-week accelerator designed to show you how to grow and monetize your Instagram account. www.instagrowthaccelerator.com
Transcript
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I never bought into this idea of, oh, I need to work late to stand out and compete.
Set those boundaries for yourself, but also know that you are your own boss.
There's no other expectations or pressure than the one that you're putting on
to yourself. Welcome to the Boss Babe podcast, a place where we share with you the real behind
the scenes of building successful businesses, achieving peak performance and learning how to
balance it all. I'm Natalie Ellis, co-founder and CEO of Boss Babe and your host for this week's
episode. This podcast is pretty exciting because you're about to find out what it's really like to work at Boss Babe, what I might be like as a boss, and most importantly, who the incredible
Boss Babes are behind the scenes. As you know, Boss Babe is a company with a full team of incredibly
ambitious, intelligent, and driven people behind it. So I'm really excited to be able to bring you
behind the curtain in this episode. Today, I'm interviewing Kay Snells. Kay is Boss Babe's head
of marketing. And prior to joining us at Boss Babe, she worked in the tech industry in Silicon
Valley. During her four years at Uber in San Francisco, she was in a variety of roles like
social media manager, content strategist, marketing manager, and brand strategist.
And prior to that, she traveled around the world and asked random strangers to teach her anything
while producing award-winning video content.
She's got a degree in business management, just like me, and marketing and a postgraduate degree
in digital marketing communications. She's a marketer at heart and since Boss Babe's foundation
is built upon social media and the digital landscape, we're really excited to have her
in the team and also on the podcast today. She's the absolute definition of a Boss Babe and this
episode is
such a must listen. Working along Kay has been so interesting and she's really taught me so much so
I just knew it was an essential to bring her on the podcast and just really start diving into all
things marketing, leadership, negotiation, success and I want to really talk about what it looks like
to bring people onto your team and delegate. This is something that we work through at Boss Babe. And honestly, delegation doesn't always come naturally
to entrepreneurs. If you're listening, you're probably like, yeah, I agree. And Kay has really
helped support me with that aspect. So I'm excited to share those tips. So as always, screenshot
yourself listening to this podcast and share it on your stories along with your biggest takeaway. I want you to tag me at IamNatalie at bossbabe.inc and then tag Kay at Kay Snells, K-A-Y-S-E-N-E-L-S. And we'll be sharing them on
Instagram and just love seeing what resonates with you. This episode is brought to you by the
Boss Babe Insta Growth Accelerator, a 12-week program designed to help you grow and monetize
your Instagram account. If you're ready to grow your audience with your absolute ideal clients who are throwing their credit cards at you, then listen up. I've
created a completely free 90-minute training to show you how to do exactly that. I'm taking you
through the step-by-step strategy to attracting 10,000 ideal clients as followers over the next
30 days. If you know that growing your audience with ideal clients who can't wait to buy from you
would completely change the game, then this training is for you. As I said, it's totally free.
I just recommend turning up with a journal and getting rid of all distractions as we waste no
time getting into the nitty gritty specifics. You know that I love specifics. To get started with
the training, just head to bossbabe.com forward slash IG dash growth, or hit the link
in the show notes below. So let's just get straight into it. A boss babe is unapologetically
ambitious and paves the way for herself and other women to rise, keep going and fighting on. She is
on a mission to be her best self in all areas. It's just believing in yourself, confidently
stepping outside her comfort zone to create her own vision of success.
Okay, welcome to the Boss Babe podcast.
Thank you so much for having me. I'm excited about this one.
This one is going to be so, so good. I want to just take you back right away and just ask,
how did you even get here? What is your story's so interesting so let's talk about your story from being in Belgium and actually getting here to the States yeah yeah so I think
there's like three steps that got me to Boss Babe and being in Los Angeles right now the first one
was basically like starting a blog and being able to move to San Francisco because of it. The second
one was writing my resume on a whiteboard at Uber and landing a job in San Francisco. And the third
one was swiping up on an Instagram story that you uploaded to Boss Babe and then landing my job. So
if I go into that a little bit more, so I was born and raised in Belgium and I always knew I
wanted to study marketing. As you kind of mentioned in your intro, like I've always been in the
marketing world and always interested in that and always pursued learning more about it and just,
yeah, I love marketing. So I basically started a blog called Teach Me Whatever, and I created that video content. And it got really
popular. And I got an opportunity to work with a sponsor and basically asked me, if you could
create this content anywhere in the world, where would you go? And I said San Francisco, because
I thought I was going to be a social media marketer at Facebook or Twitter, which is very meta to do social media
at a social media company. But that was my dream. So once I got to San Francisco, basically you
teach me whatever to go behind the scenes of startups and really learn more about that.
And I noticed that Uber was starting to take off. So I was like, can you please show me behind the
scenes at the headquarters? I would love that. So while I was kind of getting a quick tour, I saw some of the
whiteboards and I grabbed the marker and I wrote my resume on there. And I was like, I want to work
here in the social media team. Please hire me, tweet at me because Twitter was more relevant
back then than it is now. But someone basically tweeted me that
same night. And that's how I got into the interview process and landed my initial job at Uber. And
then after a few years, I was just so excited to kind of find an opportunity to move to Los Angeles.
So I moved here, I was looking for a new job. I saw your Instagram story. I swiped up and
there we are. And now we're here at Boss Babe. I love it. And I think one thing that really comes
through in your story is just how much you're willing to jump at opportunities. And I really
want to dive into that and where that confidence comes from and self-belief. But before we even
get into that part, which is so interesting, how difficult was it to come to America with immigration? This is a question I get asked
all the time because I've definitely had my fair share of it. So how easy was that for you?
Well, it was not easy. I think that everyone who's listening and has gone through that process is like, yeah, I get it. It's just so much work. And I think even while I was at Uber,
and my colleagues around me were working on certain projects, like 10 to 20% of my week was
going through paperwork, talking to lawyers, working with the immigration team. And there's
just like so much of your energy has to go there. And it's every week.
And there's always a new update. And it's like visa after visa. And it seems like every time
you finally get to the next step, and you have locked in whatever that visa is, then a new
process starts to get a new visa. And then a new process starts to get a green card. And then when
you have the green card, you're not a citizen.
So then you have to start the process to become a citizen. And it always feels like there's another
step that you have to take. But I'm here and I'm really excited that, you know, a lot of that is
behind me. How did you celebrate getting your green card? Oh, man. Oh, yeah, of course, champagne.
Just Yeah, it was just such an amazing feeling to finally have
that and you know celebrated with all my friends it was an amazing amazing feeling so many years
of work went into that yeah I totally relate I remember the day I got it just I feel like my
entire body just did an exhale and like you're here so I love it so let's go back to this idea of you just taking
opportunities and really not being afraid to put yourself forward I think that really comes through
with deciding to create a blog that's teach me whatever and actually going to people in the
street and saying teach me whatever first of all that takes some guts and then you know second to
that writing on a whiteboard at uber and then the way you were when it came to interviewing with
boss babe you were very very like this is the job for me. Like, let's make it happen. And just really shown that you're
willing to grab opportunities and run with them. Where did that come from? Have you always had that
kind of trait? I don't really know. Like, I think that's an amazing question and I don't know where
it comes from, but I just feel like where I'm from in Belgium, I think, and this is again,
like a generalization because I feel like sometimes when'm from in Belgium, I think, and this is again, like a generalization,
because I feel like sometimes when I make a generalization about Belgium, then I get DMs
from Belgians like, hey, this is not how we are. But I think like when you compare the US to
Belgium, there's so many differences. And I think that a lot of the network around me was like relatively passive and a lot of things they
let things happen to them and I always had this idea of like no I want to make shit happen so I
always wanted to just you know go for things and even in in college and in the way that I was
pursuing like these like side hustles and everything I always wanted to
like make more happen I also in college actually started becoming a dance teacher and I was
at first teaching one hour per week then two then 10 hours per week then I had this like
whole dance team we went to competitions like there's just so much but I love putting all my energy into
something. It just brings me a lot of joy. I love it. And were your parents supportive of you
deciding to move over here? So I feel like my parents, I still need to get a good read on them
because they are the most supportive parents that you can imagine. And my mom always said,
do what makes you happy. And I've always done that. And they're just so supportive and so excited.
And they say what every parent says.
If you're happy, I'm happy.
But sometimes I'm trying to figure out like, is that true?
Because I have that guilt, you know, I think a lot of people who, you know, don't live
near their parents have that guilt of, I should do more, I should show up more, I should call
more. And I think
even if I call multiple times per week and I try to see them multiple times per year,
it never feels like it's enough. Yeah, I can relate to that. And time zones,
you feel like you're always like, it's really, really difficult to feel like you're getting
that quality time with them. And I think a lot of people listening can probably relate to that. So I'm glad you shared that. Do you have any tips for anyone struggling
with confidence or someone who might feel uncomfortable really pushing themselves forward?
Yeah. So as I said, I feel like I went through a whole transformation moving from Belgium to the
US. And I feel like every year, my personality has changed so much. So in Belgium, generally, there's a culture where
you have to be very humble. And if you are steering away from being humble, people think that you're
so like, people think poorly of you, people think that you are just like, only interested in
yourself. And it just it's not a good look. Basically, it's not a good look. And in the US,
it's so the opposite, like people are celebrating their achievements, really self promoting,
and it isn't perceived by anyone as a negative thing. So when I first came here, I was definitely
like not celebrating myself. And I was holding back a lot lot and I felt like, why should I be celebrating
myself this much? But then I noticed that so many other people are doing it that I got more
comfortable with doing it myself as well. So I think it's first recognizing that you are worthy,
you are skilled, you are interesting, and then slowly doing small things
to start expressing that. And if you feel uncomfortable with sharing that, maybe start
with something really small, right? Like if you're in some Facebook community, you can share a win
that you had recently, or maybe you can share it with a friend and then you can start using it more
in like a professional setting.
I think that helped me a lot.
Let's take a quick pause to talk about my new favorite all-in-one platform, Kajabi.
You know I've been singing their praises lately
because they have helped our business run so much smoother
and with way less complexity, which I love.
Not to mention our team couldn't be happier
because now everything is in one place.
So it makes collecting data,
creating pages, collecting payment, all the things so much simpler. One of our mottos at Boss Babe is
simplify to amplify and Kajabi has really helped us do that this year. So of course I needed to
share it here with you. It's the perfect time of year to do a bit of spring cleaning in your
business you know. Get rid of the complexity and instead really focus on getting organized and making things as smooth as possible i definitely
recommend kajabi to all of my clients and students so if you're listening and haven't checked out
kajabi yet now is the perfect time to do so because they are offering boss babe listeners a 30-day
free trial go to kajabi.com slash boss babe to claim your 30-day free trial. Go to kajabi.com slash Boss Babe to claim your
30-day free trial. That's kajabi.com slash Boss Babe. And what if you do still encounter that
pushback? So you put yourself out there and then someone does turn around and say, oh, you're always
talking about yourself or they say no and really push back. How do you deal with that? Do you take
it personally or do you have like a process for dealing with it? In the beginning, you're going to take it personally. But I think you need to get past that because I feel like you're always
going to have 1% of haters. I don't know what the number was, but I think there's like the 1% rule.
And then that can apply if you have 100 people who follow your YouTube channel or, you know,
100 people who follow you on Instagram, one person is going to
be a quote unquote hater or someone who sneaks into the DMs with feedback that you honestly
weren't really asking for. And then when you have millions of people, you can just start doing the
math on how much more pushback you will receive. So I think it's just letting go of that and
knowing that there's so many more supportive people compared
to people who kind of push back on you. Yeah, I love that. I think that's really true. And it can
definitely be hard in practice, but I think it comes with practice. True. So let's take it back
to Uber then, because it's so interesting. You were in so many different roles at Uber and really
got to experience marketing from a lot of different angles. So that combined with generally your experience in the corporate world, how do you
think that can apply to entrepreneurs or people in the startup world? And how has it been for you
transitioning from a bigger company to a really small company? Oh, so many questions in one.
So many questions. So I think a lot of people, and I think this is going to, you know, become a thing.
So many more people are choosing to be entrepreneurs that have never been in the corporate world.
They graduate and they immediately go into being an entrepreneur, which is kind of like
your story, right?
And I think there's going to be so many more people like yourself as entrepreneurship becomes more popular. But I do think there's a lot of things that you learn
from being in the corporate world in certain structures, the way you do meetings, the way you
communicate via email, the way that you prioritize all that stuff. I'm so glad I had that experience
because I think it helps a lot. But one thing specifically I learned from Uber is playbook everything. Playbook everything because to their counterparts in Brazil and they sent it to their counterparts in Australia and all over the world.
And then those people immediately took the learnings from that other team and implemented it.
And that's how Uber reached scale.
So I think if there is anything you're doing right now that you feel like it's a repetitive task or you want to pass it on to another team member
or you're trying to hire,
just playbook everything
because it's going to be so key to your growth.
What does that mean to playbook it
for those listening who don't know what that means?
There's so many different definitions,
but what you can basically think of
is like create one document.
Imagine it being a one pager
or it can be a Google sheet, however you
want to kind of organize it. And then you think through all the processes that you have in your
company. So for example, if you send out an email on a regular basis, maybe you use MailChimp,
maybe you use ActiveCampaign, maybe you use another type of software, maybe like one of the Salesforce supported softwares. If you do that regularly,
just document that process. So you can just say, okay, I do this. And then to launch the email,
I make sure this is the subject line in this style. And you document the whole thing so that
it's very easy for someone to look
at that and download your brain. And I think downloading someone's brain is very important
because then you know what their expectations are as well. And I think that's the first thing that
I did when I came on board with Boss Babe as well. I was just like, how do I download Natalie's brain?
Because it's quite complex. That was a process. That was a whole thing.
How did you even approach that? I mean, I know, but I would love for you to share
because that was definitely a thing.
I'm still learning. Still learning every day. I'm like, wait,
how do you want this pink quote on Instagram? Oh, okay. Okay. Got it. This is how you like it.
I think it's just coming in, sitting someone down, or if someone's not,
you know, in the same location, you can set up a phone call. But I think it's very important to
dive in and learn about this person. Like what's their background outside of work? Who are they?
What are they interested in? What's their personality type? How do they like to have XYZ
done? It doesn't matter, but really getting to know that person
and then just try to quote unquote, download that person's brain and document it all.
If I know that Natalie likes to see certain quotes formatted in this or that way,
then I can document that. And that way it's easier for me once we hire social media manager, that that person
knows exactly what the expectations are. So yeah, I think that's the best way to do it. But again,
still learning every day. Yeah, I love it. That's a genius tip. And so what's the difference been
for you coming from kind of the corporate world to a tiny company? I feel like tiny but mighty, right? Yeah. I think it's small, but it feels
very big because it's digital. So it feels like the clients are global and they're from all over
the world. So even though the team is lean, it does feel very big. And then on the flip side at
Uber, it started as a small startup and now it's recognized as this big
organization. But honestly, a lot of the stuff behind the scenes feels as scrappy as the stuff
we're doing at Boss Babe sometimes. So like some corporations grow so fast, they can't keep up.
They don't really have like certain systems, like time, quote unquote time, because you need to create time to put certain like processes and systems into place. And then you have a really big corporation that sometimes still feels very startupy. So I feel like transitioning from Uber to Boss Babe, even though there's a really big difference in the size of employees it feels very similar in many ways
which is I think that's the cool part yeah yeah I think that's really true and I think having a
lean business as well is so interesting and we can talk a little bit about that but for everyone
listening what that means is we're very efficient and we generally question whether we need to
introduce new products or new people. And we question that.
And there's some great books by Eric Ries or Rice.
I'm not sure how to pronounce his name.
But I remember studying them in business school.
And it's something that I've always kept with me.
And he has tons of books if anyone's listening and wants to dive more into that.
So, okay, we talked about downloading my brain.
So I want to ask, what is it like working with me as a boss?
I like that question. I think it's
really, really straightforward. So I think you have a feedback style that's very direct,
which is something that I personally like. I think it's really hard to know what the other
person's expectations are if they're not clear about it. So I think the good part is that you're
very clear about your expectations.
The hard part about figuring out someone like Natalie is sometimes your ideas are so specific that it's hard and it changes over time. It's like, okay, cool. This is how you want this thing
done. And then you like memorize it, right? And then you apply that to another scenario and it's
completely different. So it's like always kind of relearning and kind of learning on the go, which is the funny part.
And also Natalie is a Capricorn.
So that's, I mean, I'm going to leave it at that.
Yeah.
For anyone listening, they probably like, yep, yep, I get it.
What do you think people might not know about me from maybe what they see on social to what
I might be like day to day in the office?
Do you think there's anything different or do you think I'm fully exactly the same on social as I am behind
the scenes? Yeah, before you said the second part of what you just mentioned, I was gonna say,
I think you're an open book. Yeah, you have on your IGTV, you have, you know, the story about
your health, and it, you know, brought everyone to tears. And I think who you are online is who you are in person,
which is the foundation of the company, right? It's all about the real and the raw and the
behind the scenes and not just like the fluffy highlight reel that everyone else is sharing.
And I think that's why, and then, I mean, I'm too biased and I'm too much of a Boss Babe
fan, but I think that's why the quotes are also resonating, right? Because it's like, there's a
lot of swear words in there and there's a lot of sassiness in there and that's how you're able to
express yourself, but it resonates with so many women as well. So yeah, I think that's the good
part of Boss Babe. I love that. Yeah, it's
good to hear that because I like to think the same too. And it's so funny that you're mentioning
curse words and like being very direct. I remember we were in a meeting like last Friday and I think
I said the phrase, listen, we're badass bitches. I think that really sums up how we run the company.
So I love that. Okay, so I want to dive in a little bit more to what are some tips you might
have from corporate outside of the playbook that entrepreneurs who are growing businesses can apply?
Because there's a lot of things you've implemented at the company, which have just really been game
changers. And I'll just mention a couple of things. So Kay has implemented this really intense,
amazing content calendar within Asana.
I don't know how she did it, but it works and it's incredible.
And it really runs like a great engine now.
On top of that, she's like killed it with DM strategies and simplifying.
Like you really have a mind where you can look at something and see the big vision,
but be able to break it down and systematize it.
And I think we called
you like the most systemized creative ever at our retreat and so yeah do you have any like tips
around that for entrepreneurs listening who might be solo entrepreneurs or they might have a small
team and the idea of having systems as creative people just sounds super overwhelming to them
yeah I mean I think that's an amazing question and I don't really know where it came from. I just think it came from being at Uber, where my role was being creative and being in marketing. But
Uber is one of the most like systemized and process obsessed companies that I think I'll
ever work for. So I think it's just kind of that caught on to me, or I caught on to that. But yeah,
I think some tips, just think
about the things that bring you joy and the things that don't. And I personally am obsessed with not
just productivity and not just time management, but really maximizing your time. So I feel that
way about everything in my life. Like I have these like intense Google Docs when I go on a vacation
where I like plan like each day and want
to make sure I had the best restaurant. So I scheduled the restaurants way ahead of time,
like all that stuff. So how that kind of comes back to the business side is just think about
whatever you think you're doing really, really often and is repetitive, such as content. If,
for example, the Boss Babe podcast that you're listening to
right now, if we were to only post like once a month about the Boss Babe podcast, then we wouldn't
really see a lot of growth. So we have to think about how do we regularly post about it, not just
when an episode comes out, but how can we really have an evergreen strategy? So you can then start
planning that into a content
calendar. But I think it goes with everything. If you have a podcast, for example, and you're
booking guests, I think you can maybe use something like Calendly and you can just have the guests
book their own slot in. And if the slots are full, that's good. And then you avoid the back and forth
that's necessary to kind of bring that
whole piece to life. I just think that you have to think about where you can save yourself a lot
of time so that you can spend it more in the things that bring you joy and the things that
you're really, really good at. Yeah, I agree with you. I think that's a really good tip. And so I
would encourage anyone listening, just make a note as you go through your week of things that you find yourself doing over and over again.
So maybe it's around the podcast type thing.
If you notice yourself doing something multiple times, make a note of it.
And then you can just like put some numbers, like list it in order of priority one to 10
and decide to create systems around it.
I think that could be a really good way because I know for us, I would never have thought
of doing that.
My brain doesn't always work in that way, but you've really implemented a lot of that in the company, which I think that could be a really good way because I know for us I would never have thought of doing that my brain doesn't always work in that way but you've really implemented a lot of that in the
company which I think's been epic so let's change gears a little bit and talk about our event so we
just hosted our success on soul live event it was a two-day event it's the biggest and longest event
we've ever done at boss babe but it was your first event what did you think of it I know that I didn't
give you a ton of info about the content you were super involved in everything else but I was your first event. What did you think of it? I know that I didn't give you a ton of info about the content. You were super involved in everything else, but I was like, just wait
till you get in the room and see what happens. Cause I think it's unlike most events. What did
you think of the event first and foremost? And then second to that, what was it like being part
of the team and what was it kind of like behind the scenes of the event? Yeah. And also like,
let me just correct that a little bit. The fact that none of us knew
about the content is because Natalie was like, I got this. We got the content. Don't worry,
Danielle, Alyssa and I, we got this. And then we're like, but what's the program? And it's like,
don't worry, we got this. It's gonna be awesome. And we're like, all right, all right, all right.
But you were right. It was awesome.
And I think what's very different from the Boss Baby events than any of the other ones that I've
seen is the real transformation that happens. And I know that sounds super fluffy, right? But
I walked in there and there's women who just saw their whole life changed over the course of two
days. And they got clarity on where they
want to go in their life with their business. There's so many tears. There's so many hugs.
There's so many connections made. I think that was so incredible to see. And then what it's like
behind the scenes. I think behind the scenes of every event, and I've done a lot, it's always
chaos. But to the attendees,
it all looks great and amazing. And so I think if it looks successful from the outside, we succeeded.
Yeah, I think so. Do you want to share any things that might have gone wrong?
Oh, might have looked crazy.
Oh my gosh, so many things just like behind the scenes, 10 minutes before everyone's coming in, the chairs still have to arrive.
So then we're just like running around like crazy and like putting literally 300 chairs.
And then this is the worst job for me because I am so OCD, so, so OCD.
So then I was trying to make sure that the 300 chairs are not only set up, but they are set up perfectly aligned.
And then like the clock is counting down like three minutes, two minutes. And I'm like,
oh my God, the post-it notes on the chairs are not perfectly aligned with the chairs and the
chairs are not perfectly aligned with the other chairs and all of the chairs are not perfectly
aligned with the stage. So that kind of stuff. But yeah, then the doors open and everyone walks in
and it looks like everything is legit set up.
So that's the good stuff.
Yeah, I love that.
And I think it's always the case on the outside.
Everything looks perfect.
And on the inside, it's literally like we're swans
just paddling like crazy, hoping everything comes together.
Yeah, I love that.
It's such a good perspective.
And we were very much like that.
We were like, don't worry, we got the content. Just make sure people arrive, make sure they're
listening. It's going to be fine, which is definitely funny. Okay, so let's go back to you
again. I want to pull even more tips out of you because I think there's so much you can share.
What would you say are some ways to stand out personally or in business? I think you do a
really killer job of standing out on your personal brand.
For anyone not following you on Instagram, I really recommend that they go and do because
I think you do a really solid job of that and really portraying personality doing that. But
just on a general level, what are some of your tips that people could use to stand out?
Yeah, I think here's an example. When I was looking for a new job, I had a bunch of companies that I was
interested in. One of them was called Giant Spoon. It's an agency here in LA. I looked at that and
I was like, that'd be interesting. What I basically did was I went to Amazon, I found the spoon. I had my name engraved in there. It was like K. Snell's
strategist. What was it? K. Snell's brand strategist, giant spoon or whatever. I had this
spoon custom made. And then I had my resume printed and rolled up attached to the spoon.
It looked super cute. Then not only that, I think this is a
little stocky almost. I don't know if this is like a tip, but then I like actually went to the offices
and I got into the office. I went to the receptionist and I literally gave it to the
receptionist. And I said, like, I really would like this to be delivered to the strategy team.
So then this woman helped me
deliver it. And like this whole team was just like, so excited to meet me like raging reviews.
Obviously, I chose Boss Babe, but it was like instantly that connection. So I think that can
apply to both your personal brand as well as in your business. Like if you want to stand out,
try to figure out what those little moments
are where you can really be special. I think that also kind of taps into like guerrilla marketing.
Guerrilla marketing is where you can do these, you know, surprising, unexpected ways of marketing
and ways of showing up in the world. My favorite example is McDonald's did this crosswalk and like all the stripes from the crosswalk were fries and it was like in a fry box. Like I love that kind of stuff and would love to do a lot more for Boss Babe. So I think we just brought out our sticky notes with Boss Babe and I think that's like really cute and we can do a lot more of that. But yeah, I think there's many ways to
really stand out in marketing and also personally. Yeah, I think so. And I think it's going to be
really interesting to start seeing what we do from a brand perspective. I know I've heard some
of your ideas around that and it's super interesting. So I'm curious, do you feel like
you've got a work-life balance? Yeah, I do. Which is so interesting, right? This comes back to the whole Belgium versus the US. I feel like in Europe, there is this assumed work-life balance. It's like, yeah way more healthy in the US. But for
me, the second I moved to the US, I never changed who I was. I feel like I brought those quote
unquote, European expectations with me. So even when people around me at the office, and this was
at Uber specifically, we're working till 10 or 11pm. I never bought into this idea of, oh, I need to work late to stand out
and, you know, compete. And I always left and I always took my vacations. So being at Boss Babe,
I feel like everyone else around me now believes that as well, and especially leadership and
especially you. So I think it's so nice
that there's this like healthy push towards that it's not just okay to do it but it's encouraged
to do it and I think that feels really really good what advice do you have for people that
are in America and don't feel like they have leadership that push them to have a work-life
balance did you maintain it at Uber and was that something that was normal? Or is it a way that you have of doing things? I think it depends on whether you're
an entrepreneur or whether you're in a corporate role right now. Well, the first thing you can do
is start your own company and just figure out your own rules. But I know that that's not an
option for everyone. But I think if you're an entrepreneur and you have founded this company, then I mean,
Natalie, you have way more tips than I could.
But I think it's very important to just set those boundaries for yourself.
But just also know like you are your own boss.
There's no other expectations or pressure than the one that you're putting on to yourself.
So just make sure you take vacation,
make sure you set up time for yourself, try to switch off. I know it's hard. And I know as an
entrepreneur, it's kind of like your hobby and your passion. So it feels like it can be 24-7,
but really try to slot in that same amount of time. Just like in the morning when you wake up,
like take a shower, right? Like I know that sometimes when we can work from home,
I'm like, oh, this morning, I'm not gonna take a shower.
Like I'm gonna do it later.
But I feel like my whole day is thrown off because of it.
And I think if you're working from home
or you're like an entrepreneur,
just make sure you have the same boundaries
as you would in a like desk job, I guess. And then if you would in a desk job, I guess.
And then if you're in a corporate job right now, it's a tricky one.
It's a really tricky one.
But try to have a relationship with your manager
and try to really understand what their expectations are.
Because maybe generally, it looks like everyone around you is working until 11
and it makes you feel bad.
But maybe you have the type of manager
that thinks like, hey, as long as things are done and like done to perfection, I'm happy.
You can kind of negotiate how, like when you show up and what time you show up. I think the
four hour work week by Tim Ferriss is one of the books where I really learned that,
where you start negotiating with your boss
like hey I'm not going to start showing up on Thursdays but all my work will be done let me
know if there's a problem and then they just start doing it and it worked so that would be my tip
and what about so I love that tip by the way but what about so someone's like yeah I really need
to have this conversation with my boss because I feel like I need more balance or I want to have like a negotiation conversation with my boss or something
but they feel nervous or anxious around it what are your tips around having those conversations
well try to understand why you're nervous do you have a boss that's making you nervous do you have
not that good of a relationship with your boss? So first, like try to develop a good relationship with your boss.
Try to understand how can you make their life better?
Because the less work that they need to do and the better they look towards other people in the company or externally, that's really their goal.
But yeah, try to figure out what their goal is and how you can best serve
that. But other than that, if you have like a great boss, just be really well prepared.
Just prepare exactly how you would like the conversation to play out. And if you feel super
nervous, you can kind of practice with a friend or go through a few scenarios you can role play with someone I think that helps a
lot that is such a good tip and as a boss I think that works like when you can free up someone's
time so much I think the value in that is incredible well okay thank you so much for
being on here I just have one more question which is not really work related but we're on the topic
of work-life balance so I want to, what do you do outside of work?
Because we've talked a lot about Boss Made, but what are you interested in outside of
work?
Oh, that's a great question.
I love to go to the dance school.
Dance has been a big part of my life always.
So if there are any people who love to dance, feel free to hit me up in the DMs.
Let's chat about it.
Let's book a dance class together.
So that would be the number one.
And then since I got a car, I have become obsessed with audiobooks.
So that's like where I like to spend a lot of my time.
And then I have a journal, which is basically like I set a goal for every month.
September, my goal is to become more like financially literate and really study a
lot about that. So I'm listening to like some books by Tony Robbins, like Money Mastered a Game
and all these types of books. So that's like where I like to spend a lot of time in the dance school,
in audio books. And then I mean, I love the outdoors, which is why I moved to LA so that's where you
would find me on the weekend I love it well thank you so much being a guest and for everyone
listening so we would love to know do you want to hear more of Kay and the Boss Babe team on the
podcast because one thing that we're playing with right now is whether we really bring our whole
team into the podcast so it's not just Danielle I, but we all lean in and we all interview
from our own individual perspectives.
Because I think one thing that's amazing about our team
is we're all so different and we all have our own zone.
So firstly, that's what I want to know from you.
Secondly, as you hear, we were talking about the event
and we put together some epic goodie bags from the event.
Like legit, I stole one for myself
because they
are filled with amazing things and we have a lot of them left over so I'm going to challenge you
to do something I want you to take a screenshot of this podcast and I want you to tag me I want
you to tag Kay I want you to tag Boss Babe and I want you to share one of your biggest takeaways
from this podcast and like feel free to go into detail or really say what it was
that stood out to you because I feel like this episode really resonated with a lot of you and
so I would love for you to share that and then we're going to pick a winner in one week's time
and send you a goodie bag which is it's filled with some amazing um products I don't know if
you've seen our insta stories if you haven't you can head to the boss babe instagram and it's all
saved in our highlights because Kay is very good at organizing them so check it out and yeah share it tag us and we'll send you one of them so k thank
you so so much for being a guest this has been absolutely amazing and i'm sure they're going to
hear so much more from you thank you so much i'm really excited to you know come on to the boss
babe podcast more with some of the team members so i'm really looking forward to yeah being on here a lot more catch you later if you love this episode please
subscribe and be sure to leave us a review i want to hear what you enjoyed what your main takeaways
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the reviews so we will be implementing your feedback and speaking of reviews we've got a little something up our sleeves so we've just created a brand new
document it's called the boss babe 25 so the boss babe 25 is the 25 essential resources you need
for personal and professional growth seriously it's like a little boss babe holy grail it's
incredible and you're gonna love it it covers everything from must-have products,
our favorite books, rituals that we do daily,
and some amazing hacks to help you grow.
So if you want a copy, it's really simple.
Just leave us a review, screenshot your review,
and email it to podcast at bossbabe.com.
We'll send you over a copy ASAP.
And yeah, thank you so much for listening.
I will see you next week.