The Changelog: Software Development, Open Source - Chasing that next BIG thing (Interview)
Episode Date: May 1, 2025Drew Wilson is back! It's been more than a decade since Adam and Drew have spoken and wow, Drew has been busy. He built Plasso and got acquired by GoDaddy. He built a bank called Letter which didn't w...ork out...and now he's Head of Design at Clerk and back to chasing that next big thing.
Transcript
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What's up, friends? Welcome back. This is your favorite podcast, the changelog. We feature
the hackers, the leaders and those innovating in the world of software. I'm Adam Stokowiak,
editor in chief here at changelog. And today I'm talking to my good friend, Drew Wilson.
Drew is a designer, an engineer, and really so much more.
Drew is a true modern Renaissance man.
Drew and I have been friends for a very long time,
but it's been a while since we talked,
and today you get to peek behind the scenes
of this fun conversation.
A while back, Drew started a company called Plaso
that got acquired by GoDaddy.
He started a bank called Letter
that ultimately did not work out.
He shared that story, and so much more.
A massive thank you to our friends and our partners over at fly.io.
Yes, the public cloud bill for developers who ship that you.
That's me.
That's us.
You can learn more at fly.io.
Okay.
Let's talk to Drew Wilson.
Well friends, I'm here with a good old friend of mine, Terrence Lee, cloud native architect at Heroku.
So Terrence, the next gen of Heroku called Fur is coming soon.
What can you say about the next generation for Heroku? Fur represents that decade of Heroku, called Fur, is coming soon. What can you say about the next generation for Heroku?
Fur represents the next decade of Heroku.
Cedar lasted for 14 years and more.
Still going.
And Heroku has this history of using trees to represent ushering in new technology stacks
and foundations for the platform.
And so like Cedar before, which we've had for over a decade, we're thinking about Fur in the same way. So if you're familiar with fur trees at all,
Douglas Furs, they're known for their stability and resilience.
And that's what you want for the foundation of a platform that you're going to trust your
business on top of. We've used Stacks to kind of usher in this new technology.
And what that means for Fur is we're replatforming on top of open standards.
A lot has changed over the last decade.
Things like container images and OCI and Kubernetes
and CloudNave, all these things have happened in this space.
And instead of being on a real island,
we're embracing those technologies and standards
that we help popularize
and pulling them into our technology stack.
And so that means you as a customer
don't have to kind of pick or choose.
So as an example, on Cedar today we
produce a proprietary tarball called slugs. That's how you run your apps. That's how we pack to them.
On fur we're just going to use OCI images, right? So that means that tools like Docker are part of
this ecosystem that you get to use. So with our cloud-native build packs, you can build your app
locally with the tool called pack and then run it inside Docker. And that's the same kind of basic technology staff
we're gonna be running in Firm,
so you can run them in your platform as well.
So we're providing this access to tools and things
that developers are already using,
and extensibility on the platform
that you haven't had before.
But this sounds like a lot of change, right?
And so what isn't changing?
And what isn't changing is the Fruity you know and love.
That's about focusing on apps and on infrastructure
and focusing on developer productivity.
And so you're still gonna have
that get push Heroku main experience.
You're still gonna be able to connect your applications
and pipelines up to GitHub, have that Heroku flow.
We're still about abstracting out the infrastructure
from underneath you and allowing you as an app developer
to focus on developer productivity.
Well, the next generation of Heroku is coming soon.
I hope you're excited because I know a lot of us,
me included, have a massive love
and place in our heart for Heroku.
And this next generation of Heroku sounds very promising.
To learn more, go to heroku.com slash changelogpodcast
and get excited about what's to come for Heroku.
Once again, heroku.com slash chin blog podcast. Well, Drew Wilson is back in the house.
It's been a while since you've been here.
It has.
I want to say, I even do my math here.
Let me go search quickly.
Drew Wilson, I think maybe 15 years, 12 years, I don't know.
So like that. OK, so we had John Fennel's talk a couple of times.
Founders Talk was a show that I did solo where I talked to founders,
makers, builders, things like that.
And it was Valio. Remember this name? Valio? Yeah, ValioCon, man.
Part one and part two, for whatever reason. That was the name of the show.
It was Drew Wilson slash Valio part one and Valio part two.
Oh, wow. Maybe we're talking pre-Val value con and we're talking back when I was making,
making stuff under the name value, which would have been like 2009 or something.
You know, I don't know. Value con was mentioned.
Okay. Your yogurt. Oh dang.
So that's probably like 2011.
2011 man. Yeah, that's right. Exactly. 2011. Pegged it. September 2011.
Wow. Okay. So that was that show. That was Founders Talk. I don't,
I think we had you on this.
Yeah, I've been on here before and I think, but I don't know when.
It was a while ago. It was a couple of years after that one for sure. So yeah,
maybe 2014 or 2013, something like that.
Well, listen, I should have did my better research on when drew
his last on this plot. It was ages ago. It was basically the
beginning. It was basically the earliest of days and it's been a
lifetime. I think I literally haven't talked to you in a
decade.
It's been a while man.
At least a decade. I would been a while, man. At least a decade.
I would say at least a decade.
I think maybe one or two tweets or something like that.
Yeah, here and there.
You know, nothing special.
You got busy, though.
Yeah, I got busy.
You've always been the busiest person I know of.
But you got really busy.
Yeah, yeah.
Like you built a company and sold it busy.
Yeah, yeah, that was fun.
How does that feel?
It was, dude, it was incredible.
It's like one of those, I mean, it's not to the scale of, you know, you're a billionaire
now, you never have to work again.
But it was one of those like, you come up with an idea, you build it yourself, you're
able to build a little company around it, you raise some money, you know, you do the
whole investor thing and then
You sell it and you make money and that's kind of like the dream, right?
it's not necessarily like
Noteworthy scale-size dream, but you know it has the blueprint
Noteworthy scale-size well, I think you may say that because you've always been a big dreamer and
It's easy
To some degree when you're in that position to downplay
Your accomplishments, would you agree with that? I
Think so. Yeah, I think the way I see
Success is different than the way maybe my extended family sees success.
And that's kind of like how I can gauge regular people versus people in tech, you know?
The things you're used to in regular people land in terms of success is, you know,
is way smaller than what folks in tech are used to.
I don't even think you were a dad. When was your kid born? What year?
My first was 2010.
So I have three kids.
So 2010, 2012, and 2013.
Yeah.
Okay. So you were a dad barely.
Yeah.
You were barely a dad.
Did you hide it?
I had babies.
Was it a secret birth?
No, no, no.
We've just never... It No, no, no. Uh, we've just never,
yeah, we've just never wanted to like put our kids on social media.
Um, so up until recently,
I think I had some tweets like earlier this year or no, I guess later last year,
uh, about like, Hey, I want to like start recording videos for fun,
my personal life and doing stuff.
And so I did some, but then I just got too busy to keep doing it.
But yeah, it's always been like a conscious thing to like not post about our family or
our kids or anything like that.
So we're weirdos.
I see you have a famous or an infamous Apple computer behind you.
What is that computer?
Yes, so this is the Macintosh Portable.
It's got a track pad and a little click button
and it fully, fully, fully works.
I got that thing on eBay.
You can boot it up.
It came with a, it's a 16 pound laptop, okay?
So this is the first ever laptop and look at that.
They look almost identical to the way they do today
So they got it right on their first try look at that
Yeah, is 16 pounds. Okay, and I had a lead acid battery in it a car battery for reals
And so that sort of tech doesn't even last to today
No matter what you do that sort of tech will break down and so you can't actually have a working battery in one of these. It's impossible. And so this one, the modification
that was made on it was putting in a lithium ion battery in a 3D printing case to make
it the same size. So that's what this has and that's why it can work. And even then
the little pieces of metal
that conduct electricity, I'm forgetting the name,
they don't work so well.
So you kind of always got to leave it plugged in,
running just off battery,
even though it's fully charged,
will only last like a minute or two.
But you don't want to be carrying that thing around.
It's way too heavy.
Does that run Figma or the web?
Or what does it run?
Anything?
It does.
It does.
It actually even has Wi-Fi.
That was like one of the first computers with Wi-Fi.
Oh my gosh.
What spec?
Yeah.
Wi-Fi 1.0, I think.
The earliest of Wi-Fis?
Yeah.
It's wild.
I don't know if it can connect to my Wi-Fi.
Did I try it?
I can't remember if I tried it.
But I got it at some point.
I have this one.
I have like an old Apple II, and I have like the old,
like the square tall Macintosh.
Yeah, it's fine.
I like collecting older pictures.
Off camera, I have an Apple II, I think it is,
or what, a Mac Classic.
Yeah.
I think it's an Apple II, if I recall correctly.
It's just a prop.
It's just for, you know, I call it art.
You know, it's just art.
Yeah.
It doesn't work.
Apple II is the flat piece with no monitor.
And then you had to get an individual monitor.
The Classic is the one that's in like the tall.
Yeah.
Okay, so it's a classic.
Not a two.
I'm looking at the front of it.
It says Macintosh classic on it.
Yeah.
It's got a little floppy drive on there and whatnot.
Yeah.
I don't like that stuff.
I got a keyboard and a mouse,
but I don't even keep those things.
It's just there over there just being art basically.
Just looking like trash.
Basically, as a matter of fact, not that we should go on this rant much further
on the left and I'm pointing over here off camera on the left
is the Macintosh classic on the right is the 2013.
What do you think it is?
Twenty thirteen. Oh, wow.
Yeah, yeah. Right next to it. It's kind of funny because you see this, I suppose maybe the undercurrent to this conversation
could be iteration, right?
Is this iteration of monitor, compute, floppy keyboard or external devices.
Same idea pretty much except for the monitor with
the 2013 Macintosh trash can which was the Mac Pro it's like the same size
basically it's basically the same size yeah yeah it just a very different form
factor very different yeah it's it's wild too. Like this laptop is huge.
But if you take the little back portion out of consideration,
because that's where a lot of the larger motherboard
and everything is, and the battery mainly,
and you just collapse that down, and you just
take the clamshell piece.
It's essentially the same size as a modern day laptop.
It's a little bit thicker, but it's not like insanely thicker.
Yeah. So it's wild how I heard recently that it was Steve Jobs
that actually coined the term laptop.
Do you know about that?
Yeah, I don't know, but I do know that that term came after this
because this is called a portable,
Macintosh portable. They even have a commercial. If you can look it up on YouTube, you can find
the Macintosh portable commercial. They've got this guy in a business suit, 1980s looking,
and he's got this massive case, which I have the case that came with it, carrying it around. I'm
like, yeah, right. No one's ever going to do that. And
they didn't. That's why these things didn't sell well. And they didn't. Oh man. I miss
you, man. You're you know what you have is this you have this unusual take, I suppose
on technology, like you just said there, and no one's ever gonna do that and they never did
You know like you have this sort of like
uncanny
instant intuition of like what will and what will not
persevere through the tech
Space and maybe I'm pushing that boundary a little too far, but that's my personal. You got a pretty
pretty good
Would you say I'm trying to be all hot-take you I'm saying crypto won't oh yes crypto won't
Down are you against crypto?
I'm not against crypto. I'm just against the idea that crypto is the savior of the world
Which I think is now falling out of mainstream think, which is cool.
Because I mean, the technology existed before it's called SMTP. It's called email distributed servers serving up the same set of data.
And now, you know, it's just on a different protocol.
And it was never used for any SMTP was never used for anything beyond email.
And crypto will never be used for anything beyond collectibles and scams.
That's where it fits. I always thought it was weird, this idea of a distributed database being
such a big deal. I'm like, why is it such a big deal? Every company you look at that has done
anything great owns the technology and it's all centralized. No one wants to go to a distributed bank.
I'm sorry, but they don't.
No one wants to go to a distributed, almost anything.
They want the centralized version.
They want the company that's there,
who's incentivized to make money,
and who will build up a scale of employees
to service you, the customer.
That's what they want.
They don't want a distributed,
do it yourself sort of thing. I mean, there are people that do, but it's like, you know, less than a fraction of a percent.
What are some hard beliefs that you would say you have?
Crypto will be great for collectibles and hopefully also another spot like through Bitcoin,
you know, the name brand crypto will be another
spot for super wealthy people to move money. And so that way they don't have to move it
into real estate and harm the real estate industry in that, in that by doing so by buying
up a bunch of properties, it makes property go up everywhere, property values go up everywhere
and makes it harder for regular people to buy homes at an affordable price.
That's one.
If we're staying on the crypto train,
if we're not staying on the crypto train,
another hard belief, let's say maybe a hard observation.
How about that?
I still think it's interesting that design and engineering
are now a regular job. I was always the young guy in tech, and so that will never kind of
go away from me. But this idea of getting into tech and it being a job and not like
a hobby and something that you want to do is still so strange to me, especially when
you get into running companies and having employees or having teams and you want to do is still so strange to me, especially when you get into running companies
and having employees or having teams and you start to realize that, okay, this person does one thing
and they're probably only ever going to do one thing. And maybe they have aspirations of being
really good at this one thing, but they don't really want to spread out and think of tech as
this, think of tech as one thing and there's many aspects to it.
They think of I'm a designer or I'm an engineer
or I'm a product manager.
And so that's the segue into my hard belief.
Here comes my hard belief.
That was all getting my mind ready.
Here's the, that was my hard observation
to now my hard belief.
Okay.
Calm down, Take me there.
I don't know how to phrase this, so I'm just going to think of how I could phrase it.
It's something that I've always thought about, but I've never had to put it into a concise
set of words.
I think product managers who are not really good at sales or really good at engineering or really good at design are useless in tech.
It is so disheartening to be on a team where there's a product manager and this has nothing to do with them personally.
It's just it brings the capabilities of the team so far down when you have a product manager who's never been an engineer, never been a designer,
never been good at sales, what the crap are you good at?
Why are you at a tech company?
What are you doing here running this?
What are you doing running this department?
You have nothing to contribute except ideas,
but guess what?
Everyone here has got ideas
and they're vastly more informed than your ideas.
So what the crap are you doing here?
And why are CEOs allowing
this to take place? Oh my gosh, like if you're going to be someone in product, you should
know product and that doesn't mean I have a good idea and a good intuition on what users
want. If you do have a good intuition on what users want, you should be super good at sales
and you should have some experience there and you can bring that to the table.
For the most part, we're all building something that at some point has to be sold.
But if you're not that, you're not an engineer, you can't understand how to build something
and you're not a designer and you can't understand how to build something in that aspect, what
are you doing here?
I would say most product managers fit that mold of not being
able to do any of those three.
And I think that's why you see these large layoffs in product people are usually the
first to go.
It's because they don't really have any skills to contribute other than organization.
And if you're not even that good at organization, which a lot of them aren't, you come in, that's
why some people come up with, they take over a team.
They're like, what the crap?
Where's all the documentation on what you guys are doing
or where you're going or how this works or that?
No one ever made it.
So what was the purpose as this product manager?
Besides receiving a paycheck for doing almost nothing.
Wow, okay.
There's my hard belief.
The way you're describing this makes me feel
as if you've been bitten twice, let's just say.
Hey.
Have you been bitten twice
by this product manager who has no skills bug?
I haven't really been bitten in that.
I haven't been on a team where I had to be beholden
to somebody like that.
It's just that I've been in companies that have that.
So when I sold my last, not my last startup,
one of my last startups to GoDaddy,
I was a part of GoDaddy, which is a great organization,
great people, but they are a 10,000 plus person company.
They're a public company.
They have a lot of these product managers
that they don't have any skills beyond just thinking they have skills.
That's their skill, as they think they have skills.
They're able to convince themselves and an employer that they do.
And so you look at what these other teams are doing, you're like, my gosh, you're just running in circles.
You're never going to watch the blah, blah, blah.
I came into GoDaddy as an acquisition and we moved
our tech plasso, which was a payments platform into GoDaddy and it became their payments
platform. It became the way that folks transact using GoDaddy's websites. And when I did that,
we integrated in six months and I won the Getting Fit Done award at Go Daddy. They
have an award that they give out, which is really cool. It was because I did it in six
months and we'd never had an acquisition happen in less than three years or something.
I'm like, good night. Then I found out why. The product leads that company. Every product
person there is essentially the mini CEO
of whatever they're working on.
And that is the standard tech model.
And that is how most tech companies work.
And the problem with that is if you have product people
that really don't have any idea how to build a product,
you're gonna turn out crap.
Yeah.
I think you see that happen. So are also other companies that I've been
a part of that suffer from the same thing. It's not just them.
Well, friends, it's all about faster builds.
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Okay, so Kyle, based on the premise that most teams want faster builds, that's probably
a truth.
If they're using CI providers for their stock configuration or GitHub actions, are they wrong?
Are they not getting the fastest builds possible?
I would take it a step further and say if you're using any CI provider with just the basic things
that they give you, which is if you think about a CI provider, it is in essence a lowest common
denominator generic VM. And then you're left to your own devices to
essentially configure that VM and configure your build pipeline.
Effectively pushing down to you, the developer, the responsibility of
optimizing and making those builds fast. Making them fast, making them secure,
making them cost-effective, like all pushed down to you. The problem with
modern-day CI providers is there's still a set of features and a set of capabilities that a CI provider could and being close to where their source code already lives inside of GitHub.
And they do care about build performance,
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So we have some history and I'm happy to keep talking as if it's just you and I.
And that's cool with me.
But it is not just you and I here, Drew.
There are people listening. You know that, right?
Oh, this is a podcast. Yeah, that's I here, Drew. There are people listening. You know that, right?
Oh.
This is a podcast.
Yeah, that's a podcast, man.
Okay.
Just because, and I never ask anybody to do this,
but just because I haven't taught you in 10 years,
you haven't been on the podcast in a decade,
we have some history, I know who you are,
but just give a slight primer like maybe a a two-minute
TLDR
Andre Wilson
Hey, all right. So I'm
Pretty early to computers in the web built my first website when I was 13 and 96
taught myself how to design and on Photoshop 2 and then
Never wanted to but didn't know any engineers.
So needed to learn how to code
in order to build the things I was designing.
So I taught myself how to do PHP in 2000
and built my first like backend code and database back then.
And then loved it.
And so I've always been a designer and engineer
working on the web.
I was early on the iOS and Mac app stores, built apps for Apple natively,
not at Apple, just as an individual.
Had like a number one best-selling Mac app.
It was called Screeny and it did screen recording before you could do that on an Apple device using QuickTime.
Built these icons called Picdos, which tons of people still use.
It's still the default icon as the shopping icon in Shopify.
That went off like hotcakes.
And then built a couple different e-commerce platforms, one of which was called Plaso.
And like I said, sold that to GoDaddy in 2018.
Also have a conference that I run called ValueCon,
valuecon.com.
Ran that for six years,
bringing it back again this year, later in September.
It's been seven years since we've done one.
But that was always fun,
conference for designers and engineers.
And then after Plaso,
I wanted to take on something that I thought
would be a really
tough challenge and it really was. And that was a bank. So I started a bank and ran a bank for four
years called Letter, Letter.co. Got into YC with that one, raised money, did the whole thing,
partnered with a billionaire, lent out millions of dollars to folks, was great, was fun, learned a
lot, ultimately couldn't make it work. So I had to shut that thing down. And then ended up at Angelus for a little bit and then left there and
jumped over to clerk. clerk.com, which is where I'm at now running the upcoming commerce and billing
product that we'll be launching. And then also working on some stuff on the side too.
A lot to cover in there.
What I've always appreciated about your history
was that you were driven of course,
but self-driven and self-taught.
Learning to design, designing things,
and then getting frustrated not having people around to or not wanting to have people around to build the things that you're designing
And then be like I'm gonna I'm gonna figure out this PHP stuff. He just figured out
Next thing, you know, you're building stuff. You're building iOS stuff and you've always had this
It was it's almost as if like you've got this
this Drew Wilson style sort of like stuck in there and
Whatever comes out is just it just oozes this
Certain feel the certain like even when I go to value con
calm right now like this feels like a
Drew Wilson design this doesn't feel like in the lettering is cool. Is this did you do this lettering?
Yeah, that's your letting us. I mean everything is like how do you? feel like the lettering is cool. Is this, did you do this lettering? Mm-hmm, yeah.
That's your lettering.
I mean, everything is, like, how do you,
how do you just do everything, Drew?
How are you a Renaissance person?
Well, you know, you just, I don't know.
It's many, many years, you know?
It's like the overnight success.
Well, it was actually like 7,000 years in the making.
That's my guess, right?
I've been literally working at Photoshop since 1994.
I don't know, something like that, right?
Before there was layers.
Before there was layers.
Before there was layers?
Oh my gosh.
Yeah, can you imagine that?
No, I cannot imagine that.
Cause I don't think I've ever worked in Photoshop
before layers. So I've only ever known layers, Drew.
Yeah.
So it's, it's just like a bunch of a bunch of years, you know, like for example, I wanted
to start a bank and I didn't know anything about banking.
I didn't know anything about finance at that, at that point.
I think I had just started investing in stocks.
I didn't really was, can you imagine that in 2018? I was barely
aware of stocks. So I started a bank and I was like, well, I guess I'm going to be
a banker. And I was like, I guess I need to go for these like there's these
accreditation tests and these different certificates you can get.
So I started studying for that thinking I needed this,
but turns out, oh, just one person on my team
needs to have that, my CFO already had that.
So I was like, okay, I don't have to like go take this test.
My co-founder and I were all set to go down
and take this test that we just like crammed for
in like a week.
Normally people spend like months on this thing.
We just like went through it crazy.
We're gonna go take the test.
But when was this?
This was right around COVID.
And so the testing,
the government testing facility was shut down
because of COVID.
They're like, we're not gonna open for like months.
I'm like, ah, crap.
And that's when I found out
I actually don't have to have this certificate.
But anyways, so then I learned a ton about banking
in general, I just went on LinkedIn
when I knew I wanted to start this company
and I hit up all the banking CEOs in the San Diego area
and one of them got back to me about like,
hey, can we get lunch?
You don't know who I am,
but will you just get lunch with a stranger?
And he's like, sure.
So we went and had lunch for like two hours and chatted about all things.
And I learned a ton about banking through him.
And then we just went around to different banks around the country and tried to find a partner.
We ended up finding one through a banking platform.
Went through like three different banking platforms, helped a new banking platform.
It's called uni.co. We were like their first big customer, built a lot
of security stuff ourselves because they didn't have any at the time. They modeled after what
we did. And yeah, like now I know a ton about banking in case that's ever useful and about
finance. And so that's how it happens. You know, you just go on these tangents here,
there,
and the other person.
I'm not sure that's how it happens, Drew.
I'm really just not sure that's how it happens.
Okay, let me clue you into something that's a truth,
that I believe is a truth.
I think these things happen to you.
I don't think these things happen
to other people generally.
Can they? Yes. Is it possible? Yes. I'm not denying that.
But I think only someone like you and what I know of you at least is to say, you know what?
I've got an idea for wealth management for high net net worth owners, you know, folks out there.
And I get this idea for a bank for them
and I'm just gonna start designing screens and flows and
Whatever it is. Oh that only happens to you drew
And only to you do you have to learn banking having never even touched or knew much about stocks in 2018
To then create letter even if it defunct. I'm really curious about this
What did you learn have to would what did you have to learn about banking
to make letter possible?
Like where did you begin?
It blows dude, it sucks.
Banking sucks big time, fintech sucks big time.
Fintech seems like this place
that would be an absolute gold mine.
Right.
But it just, it just isn't.
It just absolutely is not.
The way the banking is set up is that in the US and in most places, it's a government regulated
business type.
The reason they regulate it and banking super heavily is because they cannot afford to have
banks go under.
You can't just fail.
A startup can just fail and no one gives a crap.
Maybe some investor who overextended themselves on your round will care, but nobody else will
care.
A bank can't fail and it costs a lot of money to a lot of different entities if a bank fails.
They highly regulate what you can do, what products you can offer,
what prices you can offer them at,
what sorts of verticals you can go into
so that you will not fail.
You, as a bank, you can't just be like,
oh, wouldn't it be cool if we could offer this sort of loan
and just offer it.
No, you have to get approval for that kind of stuff.
Really?
Yeah.
How do you get approval for like,
give me an idea for a loan you may have had, this idea for a loan.
Did you have this idea?
Was this your thing?
Yeah, a new type of lending product,
which would originate loans, right?
To do a new type of lending product,
if you're a federally chartered bank,
meaning you can operate in any state in the US,
the OCC is going to be your regulator regulator and you have to go through them.
Now this is if you're a bank.
To get to be a bank is a huge deal.
The US stopped issuing bank licenses from the year 2007 to the year 2017 because of
the banking crisis.
And a bunch of the little banks got bought up by larger banks.
Just to give you an idea, like your average like mom and pop bank, which barely exists
anymore.
I mean, they're technically considered financially considered a small business.
They're making like a million dollars a year.
It's nothing big.
Yet you would think, oh, it's a bank.
They're making tons of money.
No, they're not.
If they're one of the big ones, they absolutely are.
Because with banking, you can't make big revenues
because you're regulated against this idea of loan sharking
or charging too much money.
You literally cannot make a lot of money in banking
unless you have an enormous amount of customers.
That's just how it works.
What's enormous. And it will never change. Millions enormous amount of customers. That's just how it works. What's enormous?
And it will never change.
Millions and millions of customers.
We're talking like Chase size, Wells Fargo size,
or some of the new startups that have gotten there
who can now become profitable.
So like, what's the one with the gold card?
Like Robinhood's getting into baking,
and what's the other R1?
Revolut.
the one with the gold card like Robin Hood's getting into baking and what's the other R1, Revolut.
Even Monzo who was doing really well in the UK because they hand out banking licenses called these e-bank licenses really easily was doing really good over there. Couldn't make it in the
US. There's regulations, they're just too stiff and you got to have way more money than what they have.
regulations are just too stiff and you got to have way more money than what they have. So banking is a very difficult, I mean, even Silicon Valley Bank failed, right? Banking
is a difficult industry to be in, especially the one I jumped in. I jumped in thinking
like, wow, there's nothing like new and modern for like high-neighborhood individuals. Let's
do something there. Well, it turns out, you know,
if you wanna get into that space,
you have to go through money managers, wealth managers,
because the wealthy people don't give a crap
about who's managing or about where their money is.
They just want their manager to deal with it.
They're like, yeah, you deal with it, you deal with it.
You figure out what's best.
I don't really care.
And so it's very difficult to do a B to C play
in that arena
Yeah
Definitely challenging. So what what made you?
Where were you at? I suppose in your life to make letter even an idea not even possible but an idea
Yeah, so what what I happened to me was I had sold my company,
Plaso to GoDaddy. And it was like literally a dream scenario,
like an all cash deal with the option to jump on as an employee
and get like a good paycheck and additional payouts if I stay on.
Right. So I stay on.
So I stayed on there for like two years.
But with that initial cash sale,
pay back my investors plus some,
because they made money on the transaction,
and then paid some of my employees that had equity.
I made sure everyone who worked with me had equity,
so folks made money.
And then I had money, and I had never had money before.
As a matter of fact, in order to get plazo to where it was,
I had to take out a bunch of loans on the same day
so they would not know about each other
and they wouldn't show up on the FICO score thing,
the credit report.
So I took out a bunch of loans the same day
just to keep the company going.
I was making enough for myself, but that's it.
And I wanted, I needed these other employees
to help sell the thing.
And so I took on massive debt, like the amount of debt
that would take me my entire lifetime to get out of
if things didn't work out.
And so yeah, I took on that debt,
but then just as I had to fire my last employee being
like, sorry, I don't have any money.
That literally that was on a Friday that was their last day.
I came into the office on a Monday and there's an email in my inbox from GoDaddy saying,
hey, we'd love to talk about partnering.
And you know, acquisitions always happen under the guise of partnerships.
I didn't know that.
And then three months later, I had sold my company,
a little over three months, but it was like,
to me it was like 10 years of my life.
It was just like so exciting and at the same time so like,
it's like a roller coaster of emotions
because things are going your way, not going your way,
is it gonna happen?
It's not gonna happen, it's gonna happen.
Oh man, and I didn't have anybody else,
it was just me, I was the only person doing negotiations,
there was no advice giver on my end, no lawyers, nothing.
It was just me doing it all.
And so it was great experience, it was a great experience.
The company acquisition team at GoDaddy is super nice.
So it was cool, got through it all, made some money.
Then I was like, well, I've never had money before. What the crap do I do with money?
And I'm like, there's got to be a site somewhere. I was like, there's got to be a site that says
what to do. I'm like, look around. I'm like, oh, there's no site. The closest you'll get is
the points guy kind of stuff, but that's like a totally different scale.
And so I'm like, what the heck do I do?
I have no idea.
I'm like, I'm sure other people are in this situation.
Maybe I should build an app for them,
like to help them manage their money
and have this like, you know,
advisor here with you all the time
that you don't have to interact with personally,
because no one wants to pick up the phone and call someone.
So that was kind of the idea behind Letter. and that's how I arrived at that idea. And
I was like, I should make a bank. No one's making banks. I could make a bank.
I can make a bank.
There's just been old people making banks. I can do it.
Is this literally right after the acquisition timeframe? Like the three months are over,
the acquisition goes through, all cash, you're an cash your employee then letter or is it like a year down the line like.
No i'm impressed i'm all the same time so i am i could be very optimistic as an example when i was going to the transaction.
When I was going through the transaction, this was not a done deal.
But in my mind, I'm like, I could see this totally being a done deal.
And we're still like a month and a half out of what would be the end date.
The thing is you don't start a process, like an acquisition process, knowing when the end date is going to be, and you don't really, it's not till you're like a week
or so out that you know, like, okay, this is when it's happening.
So this whole time it's just like, could go way but I'm like yeah it's gonna go my way
and so I'm looking at this house that I live in now and I'm like I have no money
right I have no money and I my wife and I are going around we're looking at homes
like yeah let's take this one this one's like a very expensive house and they're
like okay cool if you want this house, you know,
put in the application or whatever.
So I put it in and like, we need a good faith deposit.
It's typical in America to put down a little bit of money.
And the deposit they wanted, like I just flat out didn't have. So I'm like,
so I'm like, they want to like, basically like, I don't remember, it was like
20 or $40,000.
And I'm like, will you take a thousand?
I promise I have the money to buy this house.
And I have to show financial statements and it shows no money.
And I promise, I promise it's there.
I have no idea why they just like, we're like, no money. And I'm like, I promise, I promise it's there. I have no idea why they just like,
we're like, okay, sure.
Okay, sure.
But they took the thousand bucks and they took that
and I was able to get the house
and it came down to the point where, okay,
now you gotta pay for the house.
And like, I just need like another week.
And they're like, okay.
And that week's coming and I emailed them like, I know I said another week, but I'm gonna need like one more week. And they're like, okay, and that week's coming. And I emailed them like, I know I said another week, but I'm
gonna need like, one more week. And they're like, and they're
like, Okay, fine. And that week happens. And literally like a
day or two before I needed the money, I got the money myself,
I was able to give it to them. But so that's that's how
optimistic I can be. So when I'm trying to give it to them. But, so that's how optimistic I can be.
So when, I'm trying to remember your original question,
but when the, I think it was around,
yeah, letter, when I started.
So that kind of shows you my mindset.
So I got the house, I'm an employee of the company now.
I'm working at GoDaddy.
I think it was probably six months or so before I came up with the idea for the letter.
I wanted to just chill out and not work on anything other than this one thing I was doing.
I got through that initial launch.
It took me six months to get the product out the door at GoDaddy.
We got that out.
I think it was right around then when I was like talking to another buddy of mine
who worked at GoDaddy that I'd met there
who had sold his company to GoDaddy the year before me.
And yeah, I was just thinking more about finance
and about what I should do with the money.
And there was really nowhere to turn.
And I didn't want some 20 year old kid
working at Wells Fargo deciding what to do with my money
who's never had money himself, no.
So I had a financial advisor who was my CFO, who ended up being my CFO at the bank. And, you know, but even still, it's like, this is so manual, everything's
a phone call, everything takes forever. It's like, it's got to be a faster way. So that's
how I came up with the idea for Letter. And what's funny is I started the company
and Letter ended up, originally we were gonna be banking as a platform.
So like purely a code thing.
And then we turned into this more like branded bank
sort of thing.
And I applied to YC, it took me four tries to get in.
In that, YC calls me and is like,
hey, we think we want you in,
but we're not sure. So we're going to have another partner talk to you. Are you available in the
next two minutes? Yes. They call me. I pitched them and they're like, okay, okay, okay. I'm not sure.
And then like 10 minutes later, we're going to have you talk to another partner. They're not sure.
Talk to another. There's four times, four times.
I had to talk and finally they're like,
okay, okay, we'll let you in.
What was the pitch?
I don't want to interrupt your story,
but I do want to hear this pitch.
If you can like maybe even earmark that.
I want to hear whatever the pitch was to these four people
or some version of it.
To be honest, I have no idea.
It's been so long.
I don't remember if I pitched them the banking as a platform
or if it was at that point the branded bank. I think it was the branded bank and the pitch was
just like high net worth individual. Okay, so high net worth individuals are 2% of the population.
They make up 98%, 97% of the dollars in the US.
And all of these other startup banks
are going after two or 3% of the money.
Whereas I'm saying, I'm gonna go after this pot
of like 90 plus percent of the money.
Maybe it was 70%, 80%, 90%.
I can't remember the numbers, it's been so long.
But it's an enormous amount,
vastly outnumbering everybody else on the planet, right?
And I was like, there's a huge market here,
no one's going after this, we're gonna go after this,
and we're gonna win because we're modern,
we'll have an app.
Literally, even now, other than letter, that doesn't exist.
There's a reason why is because, like I said,
that demographic just doesn't care.
But yeah, so that was the pitch they bought into it and they're like sweet. Let's do this thing
So I got into YC. What's funny is I
Was in YC for three months while working at GoDaddy and had a huge team at GoDaddy built up the payments team
I think we were at 16 people was my team at that time
And then plus other teams, you know, assisting us. And then
I'm doing YC at the same time and then demo day is going to come up and I've got to like schedule my
GoDaddy meetings to have these gaps where I can do demo day and investor meetings. And like,
I think it was like a day or two before demo day, boss is like hey Do you got a second and like yeah sure?
He's like he's like oh, how's it going? So I'm gonna screen share
He's like so I was going through this website and he has YC's website pulled up like
He's like and I scrolled down and I saw this person. There's a picture of me
The picture of me and like I saw this saw this guy. He's like, so what's going on?
I'm like, yeah, I'm probably not going to stay here forever.
My plan was I was going to get in YC, raise money, finish up the last bits of stuff.
I had to do a good at it and that's why you guys can't leave.
He preempted that. I'm probably not going to stay. Sorry. Well, that was only a few months after the acquisition.
Didn't you say you had a skin as an employee for a bit?
No, yeah.
So this was, so I came up with the idea maybe six months or so after, and then there was
a whole bunch of rigmarole about figuring out how to set up the bank, what to do, started
the company, ran the company, I think for like a year, and then I was like, I'm going
to go back and do this. Yeah, maybe six months or so after and then there was a whole bunch of rigmarole about figuring out how to set up the bank
What to do started the company?
Ran the company I think for like a year before we jumped into YC
Or something like that. So yeah there there was about a year and a half in between in between that
And then was the company doing for like, you know why you were preparing for YC? Like what was the company running the company?
So it was building the product What was the company doing while you were preparing for YC? What was the company, running the company?
So it was building the product.
Like I said, at first we thought we were gonna be banking as a service kind of provider,
but then ultimately decided we didn't wanna do that.
There's already a couple of other players in the space
that seemed horrible to do, and it is,
and you'll talk to those companies, it's horrible.
And as a matter of fact there was another banking service provider NYC in my group
the guy named Dara Buckley he was the second hire at Stripe super cool guy we
almost we're talking about merging our companies at one point. But he was doing that. And so, yeah, we decided not to do that. Yeah, so
we were in the middle of building out this idea of a banking as a service provider. And
then we switched and we're like, okay, we're going to be the retail bank. Because what
we were going to do is build banking as a service provider and then have our own pretend
sort of active, sort of not retail bank to give people
an idea of what you could build on our platform.
And then we decided, let's just build that retail thing.
That'll be way better.
It's not really way better.
Well, science on that.
I mean, so Litter didn't succeed long-term.
I'm assuming, I don't know why it didn't succeed.
Why didn't it succeed?
Why didn't it work?
Ran out of money.
Ran out of money.
That's the practical reason.
The real reason is we approached the market incorrectly
and we didn't have the cash to correct, right?
By the time we learned how to correct,
and anyone who's in that industry,
like they know, like this stuff just takes forever. These feedback cycles take forever.
So if we had landed our series A, we would have been good. So we raised a pre-seed and
then I raised a seed round, and then I ended up spending all my money,
way too much money on this bridge round essentially.
It wasn't really a bridge round.
It was more just an open access to Drew's bank account
to pay for the company,
to try to get to this A.
So what we did is we had this investor who,
a super cool guy, became a billionaire
a couple years before we started
to the tune of like four billion bucks
and had a bunch of money,
started buying up all this Western theme stuff.
And by Western, I mean like horses and cowboy stuff.
So he bought up Country Magazine, all the country stuff.
He bought up all the American rodeos. He bought up all the
cable programming for Western themed stuff, was building a
Western themed movie studio, studio, because he's a former
movie studio exec. And so somehow I got to be on a zoom
with him and pitched him what we were doing and he
was into it and wanted to invest, mostly because he wanted to create a Western themed bank
under the brand name that he's buying all this other stuff under.
So we're like, yes, we'll do that.
We'll white label letter and we'll have this other thing for you too.
So that was the deal. He was running it all himself. And then he brought in a team to run that brand that he
had made, because he didn't want to run it anymore. And the team
he brought in was headed up by the former CEO of Hulu, the guy
who sold Hulu to Disney. And so then I was interfacing with him
And so then I was interfacing with him and his team and their idea was to create an Apple TV plus or Disney plus, but for Western themed content.
Well it turns out they couldn't secure anything, literally anything.
They couldn't secure anything.
So he's like, Hey, Drew, we don't know what we're going to do here at this brand.
But we do know that it's not going to involve a bank if we can't figure out how to make money.
So sorry, we're no longer going to fund your bank.
And so this was me like, trying to get this deal across the line for like seven or eight months.
And it was just like, it was always right there. Just like we had paperwork sent to them.
They would revise, send back and just like, I'm like, it's so close to sign the freaking paper.
But then then it never happened.
And that was early 2023 when they pulled out.
That is the exact same like the same month they pulled out.
It's the same month that Silicon Valley failed
and everybody started pulling money out of there.
And we felt that at our startup bank too,
folks weren't super comfortable
with the startup bank anymore and moved their money around.
So yeah, we got kind of hosed there,
but we did get to use that guy's money to lend to people.
And we created our own in-house
lending platform where you could get a loan in a few seconds and it was 100% programmatic,
meaning there was no humans in the loop at all, which is crazy. And I don't know of any other
thing or program that's done that, but we did that, which was fun. So that's why it didn't work.
What in the world is involved in building this? I mean, I just look at you.
So I don't want to downplay you. I don't want to say Drew is just,
but just for the sake of just this conversation,
you're the person who taught yourself how to design in Photoshop before there was
layers.
And it's not saying that you can't learn,
but you're somebody who came from literally a zero
in terms of knowledge.
You didn't have the design skill,
you gained the design skill.
You didn't have the engineering skill
because you didn't really want to,
weren't interested in it, you gained that.
And now here you are creating a freaking bank.
Like, come on, Drew.
People always get hung up on the bank thing. They think it's so impressive, but I don't know.
It's just another business.
It's just another business, huh?
It's regulated.
It's more regulated.
It's just highly regulated.
It's just unlike that.
Let's say that's the reason why it's so remarkable is that it's so unlike,
like I don't know anybody who's created a bank beside you.
You're the only person I know.
And you're the only person I know that,
what I think is actually strange now that I'm realizing
what my words that I'm putting out there is that
you're the only person I know that created a bank
and you're the person I thought would never create a bank.
And the same person.
I don't understand that.
Yeah, I don't think I ever had bank on my bingo card either.
What would really the reason I wanted to do it
is I'm like no more making little apps.
I'm done.
I've done that to the nines.
Right, yeah.
I just wanna do something like big
that could become a big company.
Yeah, and so that was my big swing. Since then,
I've come to realize that having a big win is such a financially, is so different than having
a large cash flow. Having a big win means you can go out and buy a big house and do a bunch of cool
stuff and get all this kind of crazy stuff going on and invest in these
properties and do that. It's like it's what you would think of as wealth. That
doesn't happen when you have a huge amount of cash flow. If you make two
million dollars a year you literally can't do what I just said because you
don't make enough money even though you're making $2 million a year. It's just so different.
But if you don't have cashflow, you can't do anything.
You can't control your own destiny.
You can't work for yourself.
So having like a cash cow,
like an app that's like just killing it,
on a small scale that lets you not have to work somewhere, that
lets you get to experiment and do whatever you want. That is the idea, that is the successful
life idea, right? That's not the successful finance idea, that's a successful life idea.
And to be like the ultimate goal for a lot of people who who are very ambitious is to have both of those
You have this windfall so you can do much cool stuff, but then you also have this cash flow. I
Gave away my cash flow when I sold my company. I was too inexperienced to know all this at the time
But I did get the windfall which is great, but now I need the cash flow
and so But I did get the windfall, which is great, but now I need the cash flow. And so learning all these things that I've learned, there's always so much more to learn.
And so I got to get myself another cash cow and then hopefully I'll consider myself set.
But until then, I can't stop the doing of the things.
Yeah, I don't know the doing of the things.
Yeah, I don't know where I'm going with that. But there, I said words. You said words. Well, I think, okay, so from Plaso, you had a windfall, right? You said it was an
all cash deal. You were able to take care of your investors plus they were able to make their money
back plus a percentage or an X.
Well, how do you want to frame that? You paid the employees, you paid early
folks who had, you know, sweat invested into you with their loyalty and their
abilities and their friendship and their whatever. However, you want to frame
that. Then you obviously had your own money that was from that you took on it
sound like some massive debt just to keep the
company going I assume that cash you know took care of that debt no problem boom shabam but then
you said in that story and tell me this is the treacherous moment or if you're still okay is
you said that for a bit there to fund letter it was an open the bridge loan scenario that letter had open
access to in your own words, Drew's bank account to make things go.
Did you did you lose a bunch on letter or did you just did you kind of come out even?
Pure loss, pure loss.
No, no, no, we we made money in that there were people paying us money
and money went to our bank account, but we were not profitable. So I lost a lot of money.
More than...
Like millions, thousands, hundreds of thousands?
Yes. Millions of dollars.
Millions of dollars. And this is your own cash. Yeah, this is what for me it was like, uh, the decisioning was like, well, if I
stopped letter now, it's going to take me four years to get to the point with any
other company where I'm at right now with letter.
So I may as well just keep funneling my cash into this thing and try to make it
work since we've already gotten so far.
Um, and that was kind of the reasoning behind it. and try to make it work since we've already gotten so far.
And that was kind of the reasoning behind it.
Had letter worked out, everyone would have said that would have been the greatest decision
you ever made.
That's the best investment you ever made, Drew.
But it doesn't work out like, you probably should have cut your losses earlier.
How do you know in the moment?
You don't, right?
And so sometimes you win, sometimes you lose.
Actually, let me rephrase that. You always lose and then sometimes you win.
You're usually losing and then sometimes you win. And so, yeah, it makes the wins all the more
sweeter when they happen. But at some point, you know, I'm noticing, I'm 41 now.
And, you know, you just get sick of it.
You just get sick of writing code.
You just get so sick of having to design another freaking page.
It's like, gosh, dang it.
It's just I'm so sick of it.
Like, I've designed every kind of page so many times.
I've written every kind of page so many times. I've written every kind of code
so many times. All the languages, all the SDKs, all the from scratches, all the things.
I freaking built a CSS interface to your database with FireRift back in 2009. Oh my gosh. Tailwind
is the only thing close to that now just doing absolutely insane
stuff with a class name stuff.
Don't get me started there.
But you like that or is it a good thing or a bad thing?
I don't want to offend anybody, but no, I don't like it.
So I don't know.
Like he just, you know, it just gets old.
It gets really old.
Like all these people are 20 and I see them like, oh, just
raise money through YC. I'm like, dang, you look like you're a baby. And like, why, you
know, it makes sense. You know, they're young and hungry. I still feel hungry, but I'm not
young. And you know, my big attempts, you know, overall turned out well, but they were never like
big, big.
So I still am after my big, big one.
You know, like I have these ideas, I'm like, gosh dang it, there's someone out there doing
making supersonic jets.
Gosh dang it, there's someone out there making robots.
Why can't I freaking do that?
I want to, but I feel in my mind that there's just a massive gap between what my ideas are and
what I gravitate towards versus like what some of these guys are doing when they're
making robots and stuff like.
My mind gravitates towards solving problems that are in front of me, not towards problems
that plague Earth 100 years from now.
And so I've come to the grips with the fact
that it's probably how it's always gonna be for me.
And so my next thing I wanna do is I wanna build something
that has an enormous cash flow, but is like,
we never take VC and it's just me and somebody else.
but is like, we never take VC and it's just me and somebody else.
And I think I'll actually be satisfied with that,
which will be cool.
Because I've always wanted to be the person that
builds the big company, but I just never
could figure out how to get there.
Yeah.
I've always known you as a, I would kind of classify
you as an inventor in a way.
Not like a literal, like you made something, but you've definitely like
picked us was not something and then be, you know, creating, uh, icon
libraries became a thing the way you engineered to deliver that initially.
I mean, like you invented all these things to make something very simple.
That didn't have to be that simple.
I mean, they could just simply,
you could give me some PNGs or some SVGs now or whatever.
Like it could just be like, thank you, Drew.
But no, you went and made it, you know,
API accessible or interactable and like all these
different things would take those over the years.
You're an inventor, I would classify as that.
Yeah, and I've always been disappointed in myself
for not having the ability to, I could think larger,
I could think of things that I wanna do that would be big,
but I just don't have the ability to do it.
And I've always, practically it's broken down to the fact
that I don't have the network to do that, right?
And so part of me doing letter was like, ooh,
especially like in YC or meeting these like higher net
with people, hopefully that will change things for me in some
ways it has. But I just need to go even deeper there. Like that
piece, those people that are creating those large companies
are usually super well connected, right? And that's kind
of why that stuff happens. Practically, that's why it
happens. That's why like movies that get made, You're always seeing the same people making these movies,
and that's because they have a network.
It's very hard to break in unless you have that.
Network is required, you're right.
I mean, you can't just have the skills
and the ability and the drive.
You have to have the other people to offset.
Like the CFO with the license, for example.
So you don't have to go and do that yourself.
Cram for a week, you can go to the founder
and go do that.
Andrew Carroll, man.
He's a good guy, if you know him.
One of my big stretches though,
in that I wanna be a part of something very large,
is this thing called Cortical Labs.
I don't know if you've seen that, but I just, I just launched the new site there.
So I'm on the team there as well.
I'm doing design.
So it's corticallabs.com.
How you spell that?
And C-O-R-T-I-C-A-L, corticallabs.com.
call? Labs.com.
And so what we've built is the very first commercially
available biological computer.
An actual human brain inside of a computer,
and that is the CPU.
That is the only CPU.
So it's pretty rad.
We could take your a prick of your blood or sample your skin, put that regress that down
to a stem cell, put it into the proper environment to then grow it into a neuron, put it on a
chip.
It'll expand and grow into multiple neurons.
That chip that we have, especially designed by us on the bottom of it, are a bunch of
electrodes.
So essentially, the neuron is growing on a floor that is made of electrodes.
And then we have a bunch of connectors to the electrode. And you can program, you can write code, and you can have the neurons do things for you, right? And you can receive signal back from them. And the
thing that we've built is the thing that translates your code into electrical impulses to the
neurons. Also, the computer, the CL1, has a bunch of hoses in it to feed the brain essentially
electrolytes because brains make their own electricity through a chemical process where they break down electrolytes and sodium to convert that
into electricity. So you have this computer that virtually takes zero power,
just the LCD screen that we have on there is the only power and the pump, the
little teeny pump that pumps the fluid in and out and cleans it. And so you can
have a neuron growing in there
for up to six months or a set of neurons.
So you can have this mini brain in there.
And they have in the past in 2021,
they gave it the rules around Pong
and the neurons taught themselves how to play Pong
as you could watch them playing Pong on a screen.
The idea is that instead of artificial intelligence
is actual intelligence. And where artificial intelligence is trying to get to, they're
trying to get to AGI so then you can prompt it and it can like think like a
human. That thing starts at a human and it's already there and it already thinks
like a human. And so it's a different approach. We have what we're building
now is like a like an AWS server farm,
you could think of it like.
But instead of a bunch of computers and hard disks,
it's a bunch of these CL1s stacked on top of each other.
So you can access a brain computer through the cloud
instead of having to have one.
So you can either buy one and develop on it locally or you can develop through the cloud.
I will not marry with you
because you just dropped this massive conversation
here in front of us.
It was not part of my plan, Drew.
This was not part of my plan.
Cannot ruin an interviewer's plan.
Brains.
I'm just kidding with you.
This is wild.
And so what role do you play for Cortical?
So I'm the designer there.
And I saw a video on Twitter by Robert Scoble
a year and a half or more ago, where he interviewed
Han, who is the CEO at Cortical and the founder.
And he was up in Han's hotel room.
Han was there for like a trade show of sorts.
And Robert met up with him and like filmed
what he's working on.
I was watching this thing, I'm like,
this is freaking crazy.
And it's all the stuff that I've been thinking about
in my mind about how things are gonna go in the future
and where they're gonna end up.
And I was like, I have to get a hold of this guy.
So I asked Robert, I'm like, dude, I'm like,
can you give me a touch with this guy?
I'm a designer, they need design help.
And he's like, I think it's too early for that.
And so he wouldn't put me in contact.
So I was like hitting up Han on LinkedIn, on Twitter,
on all the ways I could find.
Eventually he responds to me and we meet up.
Conversation goes well.
They're not totally sure they need a designer
or anything like that.
And ended up talking to him for like a year.
And finally he's like, all right, cool.
We need a designer, jump in.
And so I got to join the team in like December
and then quickly built out this website in January
and launched it in early February.
And then had a little bit, I was able to change some of the colors on the CL1, but didn't
have any influence on the way that that thing looks.
I will on the next iterations.
And then now working on going to be working on the cloud interface.
So when you log in, you can get yourself set up
on coding against one of these brains in the cloud.
Brains in the cloud, I love it.
Okay, so let me zoom out then like this.
Who was this person again at GoDaddy that pulled you
to the side and was like, I was on the YC website.
Who is this person here?
Like, I've kind of felt like that person
in this moment here.
Was that person again, was he your manager or was it?
Yeah, he was my manager.
Yeah, your manager.
So here you are, Clark.
And I know Clark cause they've sponsored our show before.
Met the CEO, great team there.
Super cool, the way they do off.
I mean, very focused on next and the front end kind of things
for when it comes to authorization
and this whole entire UI kit.
So here you are, you're working at Clark.
You are, you, I don't know what you're doing, honestly.
You got a job, you got several jobs.
How do you be a designer for Cortical, Clark?
Like, how are you doing on this?
Yeah, so at Clark, I'm actually on the leadership team there
and I am the head of design.
So I've got a team of like,
I think there's 12 of us now designers.
And then I'm also the head of commerce and billing,
which is our new product,
which has a very large team right now, as we're getting prepping for launch in the
next week. So yeah, lots of responsibility there.
That is that is like pretty much all that I work on is is clerk.
The reason I can work on cortical and clerk at the same time, cortical designs needs are vastly less than what clerk
needs. And there's not a team, essentially that I have there,
it's just me. So it's way easier to manage. Also, it's not like a
paid job. I mean, I have equity, but it's not a paid job or
making a salary or anything. And clerk is also cool with people doing side projects, like a lot of. I mean, I have equity, but it's not a paid job where I'm making a salary or anything.
And clerk is also cool with people doing side projects
like a lot of people that come in and do side projects
and have side businesses.
So as long as it's not interfering with work
and you're not doing it during times
that you need to be at work, then you're good to go.
And so that's my situation there.
But I just really wanted to be a part of Cortical.
Like to say that this is, I'm not kidding, man. And so that's my situation there. But I just really wanted to be a part of Cortical,
to say that this is, I'm not kidding, man.
It is literally the first commercially available
biological computer.
And I've really designed some of it.
I mean, I wasn't the guy that came up with the idea
or anything like that, but I designed the whole site
and helped design a little bit.
And it's cool to be a part of that. And there's a lot
of good that can come out of that technology. Personalized medicine being one of them. You can
take your skin cells, literally Adam, you can have your skin cell, turn into a neuron, put into a CL1.
And instead of testing, let's say you have some brain disorder or some chronic
disorder that you're trying to get rid of, epilepsy, cerebral palsy, there's a bunch
of stuff.
Let's say you want help, but here's these drugs that were developed and they could be
fatal.
There could be all these risks.
You take that thing, that's your one shot, right? Well, let's say you could just put that thing, drop it into
your other atom, your mini atom, your brain, and see how it responds, right?
How does it affect that? If it dies off, you're good to go. It didn't affect you
at all, right? There's just so many cool things that can come about and then as a
drug manufacturer,
you're like, how do I test this in people?
Well, you can't, you have to get all these approvals.
You have to first do mice, then monkeys, and this and that.
And it takes a freaking decade
by the time you get to people.
And then, so with this,
you can just start testing it right away.
There's just so many cool things
that can come out of that technology.
It's very nascent.
So, you know, folks don't know exactly how it's gonna be used technology. It's very nascent so, you
know, folks don't know exactly how it's going to be used, what it's going to be used for,
but there's just so many potential use cases. And then Clark separately is a
freaking awesome company. The thing I like about Clark is that if I were to
run a company, it would be very similar to how Clark runs. So I feel very at home
at that company, which is really cool.
And, you know, they're like a step or two beyond
what I was able to get to with my companies.
Clerk is essentially Plaso, my old company, 2.0.
It's the exact same thing.
Embeddable auth, embeddable billing.
That's exactly what Plaso did back in 2014.
And Clerk is the same thing, just the React way, right?
The newer style.
And so it's cool in some ways.
I have a lot of experience with that stuff, so it's working out.
What made you, this might show some of your cards a little bit, but like hearing your
story, I suppose, in this conversation, and then being aware of what
you've been doing for the last decade, let's just say, to me, I wouldn't think that you
would need a job.
Or that you would just have enough wealth and you could just do whatever you want.
What makes you take on this job?
You would be wrong, Adam.
Am I way wrong?
You would be wrong, Adam.
Oh my gosh.
Yeah, yeah. Sadness. No, You would be wrong, Adam. Oh my gosh.
Sadness.
No, it's not sadness.
It's great.
Yeah.
Let me rephrase that.
It's sadness that that was wrong, not sadness that that's true.
Yeah.
I invested a lot of money smartly and I used a lot of that money for letter. So I made like in the span of between 2018 and 2020,
two or three before the market crashed,
I made a lot of money and I like built this huge office
and addition and movie theater
and all this kind of stuff in my house.
So like my house is like this premium playground.
And then I spent all the other money on letter, So, like, my house is like this premium playground.
And then I spent all the other money on the letter, which wasn't my intention.
And so, a lot of that extra money that, you know, I was counting on to have long term,
I made the decision to like spend it.
And I was like, well, if it doesn't work out, I'll just get a job.
I'll still be able to maintain the lifestyle I have if I can just get a job and I should be able to get a job. Fine.
So obviously ideally I didn't want to have to get a job
but the the play with letter didn't work out.
And so I did have to.
So that's where I'm at.
But what's cool is like the investors who invested
in letter were all like, we've never seen anybody do this.
So this is really cool that you're doing this,
taking on this risk.
And most of them said, you shouldn't put your own money
into your own company.
That's what investors are for, but they all appreciated
that I was right there along with them.
So that even though the transaction didn't work out for them financially, I think for me,
it worked out and that they have more respect for me.
And so should I raise money for something in the future?
I think they'll, you know, their vaults will be faster opened to me than maybe
previously. So, yeah, yeah, exactly.
And you win some, you lose some, man.
You do win some, you lose some, you know, and that I've always,
I'm way better off than when I started though.
So it's not like I took any steps backwards. It's definitely, it was like,
you know, a hundred steps forward and some steps backwards.
Well, don't let this, don't let this seem like I'm judging your,
this is not a report card for Drew, okay?
Yeah.
It's not me examining your English and your social studies
and your gym, because gym is always a class too.
You know, I'm not examining those things and saying,
okay, great, you've passed the sixth grade,
you can go to junior high kind of thing.
That's not what we're doing here.
Yeah.
But I think we're peeling back the layers a little bit
to just understand like the reasons for the move.
So it sounds like it's something you got some equity
in quarter call, the CL one sounds super dope.
I mean, I'm not even talking about it.
Not because I'm not interested
because I just know it'll take over the whole thing.
And so like, I'm not even gonna go there yet.
And then you have obviously value con. So you brought this back after what you said, it hasn't happened for seven years.
It's been a big deal for a lot of folks.
You know, you're bringing back the conference.
Um, what can we expect?
I suppose there, what can we expect with clerk?
What kind of, uh, other good next moves do you have in you?
Yeah, I would, I would suggest if you're listening, go check out ValeoCon.com, sign up, come out,
hang out.
It's going to be a good time.
I've got a lot of cool speakers.
They're going to be there.
A couple that are just waiting on the final, not actual signature, but final go ahead and
then they'll be up on the site too.
But it's going to be a good time.
It's like a vacation.
So if you want to like get away, bring your family.
If you don't have family, just bring yourself.
Come hang out, hang out with old friends, meet new people.
It's right on the beach.
We do s'mores on the sand.
We all get lunches together.
It's a good time.
There's one track.
So everyone's in the same room at the same time, and you end up making a lot of friends.
Folks really love their experience at ValueCon.
I've done it for, like I said, six years,
and then there's a break.
So lots of good things that people have said about it.
So come out, ValueCon would be a good time.
If you're in design, in engineering, in tech at, like, there's going to be a ton of stuff that
you can learn from it. One of the other focuses of value con
is giving people who don't normally speak at conferences a
chance to speak at a conference. And, you know, if
they're doing something really cool, I want to feature them, I
want them to, you know, have a have a platform to talk about
what they're doing. So that's also another focus on value con is getting folks who've never spoken to come
talk about what they're doing.
So yeah, definitely come out for that.
What's new in clerk is we are right on the cusp.
I mean, maybe when this thing, I'm not sure when this episode will go out, but maybe when
this episode go out, clerk billing will have launched.
Shows next week.
Yeah, clerk.com slash billing is where you'll go for that page.
And what's really cool about clerk is that it makes
authentication super easy. Kind of like Stripe did 15 years ago,
or whenever they started, they made this pitch that, you know,
we want to own the credit card data at your company.
And you're no longer going to have ownership of it.
We're going to own it, but we're going to build some really cool software around it
to make it really easy to use and build in a bunch of fraud and safety and monitoring
protections for you.
And they actually won that argument.
People stopped using whatever they were using to reconcile credit cards in their own, and they gave all that data to Stripe.
And Stripe built some really cool APIs and stuff around it to make it really easy and actually easier to access than if you'd done it on your own.
And so, Clerc's doing the same thing with the user table, which is for a lot of engineers, a harder thing. But as we scale engineering into and as it goes downstream into less and less
technical folks with with AI is now happening, they don't really care.
They are happy to give up their user table to clerk to say, you handle the user
record because you're going to build this amazing software around it.
These cool APIs, these cool UIs,
they're just gonna make it
where I don't even have to think about this stuff.
So, Clerk's done a really good job to date on that argument
and winning folks over and showing how much better it can be
to build your app on Clerk than not build your app on Clerk.
The next major step to that user
from a company perspective is like, I want to make money off this user. And so that's where this new product billing comes in.
So it's really the second product that Clerk will have ever offered.
They have off and now they have billing. And so we're going to everything that we're
building at at Clerk in terms of billing is all native to Clerk.
So we're not actually using Stripe's billing product.
We're just using Stripe for payments and eventually PayPal for payments.
And you'll be able to pick between them.
And for right now though, all of the recurring billing logic, all of the invoices, the payment
attempts, the emails, all that stuff is native and built into Clerk.
And what that means is we can tailor these plans
that you create, these subscription plans
that you're gonna create to SaaS, right?
And we don't have to account for every other type
of business like Stripe has to.
So we can get very narrow focused
to make the UI and the UX way better.
Then separately, there's this idea of entitlements.
Okay, someone signed up for a bronze plan
and this is a person who signed up for a gold plan.
Well, what do they have access to?
Well, usually if you're using Stripe
or some other program or system,
you've got to then build out these entitlements
in your app internally and you have to somehow reconcile them
and keep them in sync with the plans
that they're signing up with. And You have all these if statements all over your
code saying if bronze plan and it has this feature and if that entitlement do this that the other
thing but if this so it gets crazy and so at clerk what we're doing is we're merging those all into
one thing and so when someone signs up or when you're creating your plan you can assign features
to it entitlements and you can set the parameters on plan, you can assign features to it and entitlements
and you can set the parameters on those.
And you can have them be the same on gold and on platinum
by just adding the features to both of them,
or you can slightly tweak that feature
to have this number of credits
versus that one has this number of credits.
You can do all that right from the UI inside of clerk.
And then in your code base, you just use our has function, You can do all that right from the UI inside of Clerk.
And then in your code base, you just use our has function,
auth.has, the name of the feature.
And then it will automatically check to see
who are they logged in as.
And if you're in an organization situation,
because Clerk also supports orgs, where you have roles,
this has function will automatically look at
the role this user is logged in as. Are they logged in as an admin or a member?
And maybe admins have the thousand credits and members only have the 50.
And it will just automatically figure that out for you. So then the entitlement
scenario on actually building out your app becomes way easier than it ever would anywhere else.
And I mean that sincerely because that is the truth.
So it ends up becoming just a way better experience as an engineer and you can get to like making
money so much faster.
It just, yeah.
So the goal, right?
Yeah.
I mean, when I recall some of the details behind Clark was like, it was really great.
I think they were struggling with migration from other off,
but like really great for green.
If you build here, it's amazing because like you don't have to like
backport all this craft that you were used to building.
You could essentially to start green and use the has function and other things
that are available to clerk to make it more of a clean flow
into what you're building versus migrating
from something else like Auth0 or whatever
that might be out there.
Yep, yep, I think that's accurate.
We are working right now on migration tooling
and improving
that stuff. That's like a separate team working on that stuff right now. So it'll all get
better in the future. And what's cool is like, the reason clerk is called clerk is because
we want to take on the boring administrative duties that you don't want to deal with. And
to start with, to actually do that, you know, all software, if you think about all software is just decoration on top of the user record. Every single piece of software
is that. And so you got to start at the user record and then you can build out these other
products like Auth and like a number of other things that we're going to launch in addition
to Auth. And we're going to move into other business verticals, which is going to be great.
So what's crazy is if you look at Auth, it's like a 10, 10 plus billion dollar industry,
I don't know, tens of billions of dollar industry.
But if you look at payments, and you look at commerce, that's a multi trillion dollar
industry.
It's like a whole other scale.
And so the way I see it is that our billing product will become the breadwinner
Nuts not overnight, but decently quickly within within a couple years
At clerk and will outpace in terms of revenue all the businesses that we launch by a factor of many
Which is great, you know, we help people make money
So it'll be good.
Be good. What else? What is left? We got a few more minutes to to chat about three ish from my examination of the clock here. What else is left unsaid? What else is what's the next big idea? Can you tease your next big thing? Yeah. So I'm working on something, and when I say that, I mean that very loosely.
Every week I get like an hour.
It'll slow down soon for me after launching everything.
But I'm barely working on a thing called Opacity.
And this comes from my experience working with teams.
And I've teased Opacity on my Twitter account,
but I don't really have a website or anything for it yet,
though I do have an entire product designed in Figma.
And we're working on the engineering side of it now.
So this is something I'm working on with Michael Jackson.
So in our spare time, he created React router and
remix. And he and I we live very close to each other, our
daughters and friends and we we see each other all time. So
we've always wanted to build something together. And so we're
working on this now together. And so opacity is it's a way for
designers and engineers to but mostly designers to build and maintain components.
So the idea of building a web interface,
not a marketing site, but like a web app,
components are the way forward
and people have known that for a while.
You don't really build things willy-nilly anymore.
You build via components,
whether you're choosing React or Web Components
or whatever the crap.
You have this idea of this isolated set of functionality
based on UI, right?
And since that is what everyone's doing,
and that's the way forward,
there hasn't really been a tool yet
to make that happen in an easy way.
If you look at Figma, you can build a component,
you can drag things out and create instances.
But then when you actually want to turn that into code,
they have this thing called Dev Mode.
And the idea of Dev Mode is a mission that says,
we will never be able to make these things,
the idea of a design and the coded version, be the same.
The fact that there is a dev mode toggle means
we have resigned to the fact that they will never be the same.
If they could be the same, there would be no need for a dev mode.
They would just be the same.
Figma's canvas is not a DOM.
It is a giant WebGL thing, right?
So they can never match the same.
As a matter of fact, if you look at the way
that they do blurs, if you look at the way
that you drop shadows, they're never one-to-one
with what you see in code.
They're bordering, all that stuff works totally differently
because it's not the way the DOM works.
Not that one's better than the other, it's just it's not how the DOM works.
So you can never visually get one-to-one. And they always have to build all these
features like auto layout and this and the other thing just to try to like match
the DOM. And so what Opacity is is a canvas that is the DOM and you drag and
drop just like Figma, you build boxes.
And the boxes that you build
and the inputs that you put in there,
everything is all actually just DOM.
And so you can style and design it,
and you can create a component,
and then you can go to the pages tab
and like build out a whole page
where you're creating instances of those components,
dragging them, dropping them.
But the thing is everything that you're doing
is actually code.
And so the export of opacity is a NPM package.
It's a package that you can include
into any of your projects
that is essentially all of your components coded out.
You don't have to care what we use to style it in CSS.
You don't have to care about any of that stuff.
All you have to do is like, okay, export this thing.
And by the way, there's full like, it looks like GitHub.
It's like full version controlled and everything.
Because that's the other major piece I want is like,
there has to be like in Figma,
if you change something, you don't know who changed it,
when did it break, how did it break.
You just destroy everything just by one click
and there's no rollbacks, nothing.
Like Opacity has all that.
Opacity is like GitHub and Figma combined.
But the export is an NPM package.
And then you have all these props that you set up in Opacity.
So you could say, okay, the title color can be this, the text size can be that.
You can set up any props you want.
And then you can expose those.
Let me rephrase. You can set up any variables you want. And then you can expose those. Let me rephrase, you can set up any variables you
want and then expose those variables as props. You can choose which variables you want to expose
and which you don't. And then those props are now available in code. So when you're including my
cool new checkout component, all these props that you said you have, you can include them in code.
And as you know, with any component-based system, you can actually extend props.
So if you have your business logic that you want to add to these components, then you
can.
You can create an actual checkout is the name of the component, which is really a wrapper
around the checkout component, right?
And it has all your business logic in it. And maybe you really just use the actual checkout
component throughout your code base. So you can attach these other props to it. But that's,
you know, that's up to you. That's how that's however you want to do it. We just care about
the look and the feel and also the some of the eventing there's events built in so you can like have click events have hover events all that stuff that is just
like not gonna change maybe you want a hook for the click event and we we give
you a way to do that so it's the idea of like if you were to build actual
products visually like this would be the ideal way to do it. Um, and that's what opacity is.
Eventually a Figma killer or a Figma acquisition.
Could this be your, could this be your whale?
Maybe, uh, we don't want to take any investment.
We just want to build it ourselves and build a company.
Yeah.
Cashflow company.
Um, it's not saying we would never sell,
I'm not saying that whatsoever.
But I don't think it would be a Figma killer
in that people would use this in place of Figma
because if you're designing a website that's not an app,
you're gonna probably wanna use Figma.
They're just, it's built for that sort of thing.
But if you're gonna to build a UI,
I would think that hopefully most people will
be moving off of Figma and onto Opacity for that.
That's kind of the goal.
As a matter of fact, one of the things you get
whenever you create a new project in Opacity,
you ultimately create a set of components
in that project and you can share that
and you can spread that out on the web to anybody you want.
And when they click to go to view that page,
they don't have to have an Opacity account login or anything.
They're viewing essentially a storybook.
You familiar with React's storybook?
So you see your components visually and you can see the props and change them and edit.
We're not using storybook. We're using our own thing. But it's essentially storybook
and you can see all the components and mess with them.
So when you think about it that way, that's what we're building.
And that's what you would want to see if you're like, here's our design system.
Oh, just use this link. It's already built for you.
This is exactly how everything works.
And here it is all visually.
What's crazy is this product doesn't exist anywhere.
Yet it's like the thing that everyone would want.
So it's cool.
So all you got to do is get more random hours over the next however long to do that.
Yeah. Well, I'm sure that I'm sure this next big idea
will come to fruition because you're Drew Wilson.
That's how it works.
At least in my experience with you, maybe your own version of your own path
is a little different, but my my from the outside looking
Into your world. That's how it seems. It'll happen. You gotta add you gotta add an extra F in there
It comes to fruition and failure. That's usually what happens
Yes, yes, well, I mean there is a sweet unless you've got some bitter right the bitters never is as
Better unless you've tasted the sweet
Yep. Yep. Yeah. Yeah, cool.
Well, I'm sure we could talk for longer.
It's been awesome having you back on the plot.
It's been way too long.
If this didn't cover everything you wanted to,
I'm happy to have you back on and dig even deeper.
I mean, we barely scratched the surface of things
I think we could talk about, but it has been.
Dude, I'm totally down.
It's fun chatting with you.
I've missed this.
It's been great.
I mean, if folks don't know, we used
to run a podcast together called The Industry back in 2012.
Yeah, so it's been a while.
It has been a while, man.
It's always fun.
Jared Arundo, me and you, the industry,
the random show.
The days, man, the days.
And yet, we've never met face to face.
I've never been to Valiacon.
We've never shaken hands.
Yep.
Dude, the internet's crazy.
You could do stuff like that.
You could be a founder, co-founder situation
with a buddy and never really meet them.
It's wild.
And I realized in this conversation
in the first few minutes of it was that
you were the person I think I'd learned
or heard the phrase more frequently
than I ever have you before called, what the crap?
It's one of your phrases you like to say, cause I'm sure you like to like,
you don't have to cuss a lot.
So I'm sure you say what the crap instead of something else.
And I think I'd be able to say what the crap, because I'm also like that,
like to just cuss less. I'm just not much into profanity. Although I do do it.
Just don't do it publicly a lot.
Stub my toe, I'm gonna say a bad word. I'm not gonna say what the crap.
But no podcast, it's what the crap, you know?
Kind of thing.
Yep, yep.
Dude, I hear ya, I hear ya.
Yeah, it's good.
My kids now are old and grown.
Almost all of them are teenagers now. And you got it.
You got to watch yourself. You know, they like to do what you do. They do. And they
emulate you. Even if you don't want them to. If you're like, don't do what I do. They're
like, listen, my default gear is dad or mom gear. Like wherever they're going, I'm going
that direction. So yeah, it has been fun been fun Drew thank you so much for sharing your journey again
and getting into some details and we'll see if I can get you back on man
yeah dude it's been great thanks again for having me and I'll chat later
all right man
well friends I hope you enjoyed this episode.
It was very much to me like a behind the scenes look in a way, you know, Drew and our friends.
And I felt like this was very much a conversation between he and I.
And we just happen to share it with the world.
You know, Drew's one of my favorite people out there.
He's always been on the cusp of what's next.
He's always had a good opinion, a good take on what's worthy
of your attention, what's worthy of your time and where the industry is going. And on that note,
we produced the podcast, the industry radio show. It's not on the internet anywhere whatsoever to
see. It was a fun time and I hope you enjoyed it. Of course, a big thank you to our sponsors of
this episode, Heroku. Love the next generation of Heroku coming out.
Retool, big fan of Retool as you know,
and recently became a big fan of Depot.
What would you do if your bill was 10 times faster?
That's the question, depo.dev.
And of course, Breakmaster Cylinders' beats are banging.
Got a new album out there.
After party, check it out.
Changelaw.com slash beats.
See all our albums.
Okay, that's it.
The show's done.
We'll see you on Friday. Thanks for watching!