The Chris Voss Show - The Chris Voss Show Podcast 236 Kim Sutton of Positive Productivity

Episode Date: November 14, 2018

Kim Sutton of Positive Productivity

Hi folks, Chris Voss here from thechrisvossshow.com thechrisvossshow.com Hey, we're coming here with another great episode. We certainly appreciate you guys tuning in. Be sure to refer the show to your friends, neighbors, relatives. Let everyone know in the office about subscribing to the Chris Voss Show. They can go to iTunes, Google Play.

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get for you. Or you can decide maybe what gifts are good for your loved ones as well and which gifts maybe you should return when you do get them. So be sure to tune in to the channel on the YouTube channel. And you can also see, of course, The Puppy and the great podcast of The Chris Voss Show. We've got, as always, the best guests on The Chris Voss Show, Kim Sutton. She's the host of the Positive Productivity Podcast and the author of Chronic Idea Disorder, The Entrepreneur's Guide to Overcoming Idea Overwhelm.

In addition, Kim is the owner of Sutton Strategic Solutions, a digital marketing agency which helps coaches share their products and services with the people who need them the most. She lives outside of Dayton, Ohio, with her husband Dave and her five children, as well as a menagerie, menagerie of any of all cats and dogs. So there we have it. Welcome to the show, Kim.

How are you? Oh, I'm awesome. Thank you so much for actually giving me a break from that menagerie of cats, kids, and dog today. A menagerie. We understand how this happens. You told me you have four cats and a dog. Is that?

We do. That's how menagerie works. And you have five kids. What do you call the whole thing in menagerie? I call it a zoo. I don't know. I might have to. I went to Trump University and Betsy DeVos High School.

So I'm not sure if I know menagerie, what the definition is. But I'll try and look it up. I don't know what it means either It's just somebody else told me that's what I have So I was like okay that goes Good somebody walked up to you That's a menagerie right there And you went okay

I don't know if I've been insulted I don't know if I've Been complimented That or just defined by the English dictionary but I don't know Somebody called me a menagerie of a shit show once But that was a different sort of menagerie defined by the English dictionary. But I don't know. Somebody called me a menagerie of a shit show once, but that was a different sort of menagerie, I think.

If my dictionary were not underneath my laptop right now, I might have to look up what the word actually means. You know, a funny story. Part of my family is Mormon, and so they don't swear around their kids and so when I'm around them they don't like me to swear around my kids which is actually really hard so I picked up from my Jewish friends the term oy vey so

when I was around them when I swear I'd say oy vey instead of swearing and it got to be quite the habit and one day my brother pulls me aside and he goes he goes hey chris um what does it mean and i go you know i really don't know i just picked it up off my jewish friends and i've been doing it because you know it's different than this yeah and he goes he goes look the problem we're having is the kids are starting to say oh oy vey because they're around you and we got to know what it means because if it means like the f word you know they're going to go say at school we got to know what it means because if it means like the f word you know they're going to go say at school we got a problem and i'm like oh boy what did i

get myself into so fortunately i looked it up and there's nothing wrong with the words it's more like yeah it did but i was going to be really in the trouble zone if it would have been like, OYBE stands for bestiality. Right, right. What did you teach our kids? I went from the fire into the pan. So, Kim, let's talk about you. You've got the podcast, of course, and you've got the book.

You're an author, and you're juggling your own business, of course, being an entrepreneur while you counsel entrepreneurs. Give us some ideas to how that works and what your life is like. Yeah, life can be a little bit crazy, but the reason why this business really came to be how it is now is because I burnt myself out in 2016. I have twins. They're my youngest. They're currently three. And I was sleeping two to three hours a night trying to do everything that everybody else was doing, thinking that that's how I'd get my next dollar in. And I got to the point where I was suicidal. And I realized one thing needs to change because it's not why I have my business.

I love my husband dearly. I love all my kids. And going down that path was just going to be bad oh yeah i mean it's it's hard being an entrepreneur you have to do you have to wear all the hats especially in the beginning um even when our companies got really large i i you know i i think we had over 100 employees at one point uh 150 um and i remember it's like it was a lot but even then I reached the point where I was still the CEO and janitor I'm like I'm still the guy who picks crap up off the floor you know I'm still the janitor I would have thought

with this many people I wouldn't have to be the janitor but you know it did you reaches that point where being on a burn, you have to think of everything, do everything. You've got to create everything from scratch. You've got to create your systems, your processes, everything that happens with a product or customer from starting point to end point. You've got to be the accountant, the chief accountant. You've got to be the chief legal person sometimes. It's crazy. Yeah.

I've been watching too much Disney for the last five years, but let it go from Frozen. Until we learn how to let it go, then we're really not going to be able to go up. We're going to be stuck building the ice castles instead of enjoying them. The metaphors of the ice castles instead of enjoying them.

The metaphors of the Disney movies. So many of them. They're so good. Well, I suppose that's what makes them good over time is the quality of the metaphor and everything else that goes into them. So you've got the podcast, too. Tell us about that. Yeah. to tell us about that yeah so i actually just cut back to two days a week because i it positive productivity is talking about system support and self-care for entrepreneurs and there's a great guest who come on and they usually they have great stories about how their mess has made their

message today which i absolutely love as an entrepreneur how we find our purpose and our passion but i i just recently cut back from seven days a week to two days a week. Whoever's watching this or listening, don't do seven days a week. Quality over quantity. And I'm loving every single second of it. I feel like I've gotten $10 million of free coaching. Seven days. That's got to be, well, it's got to be fun to get away from your kids and stuff

like that right yeah well yeah they go to daycare but you know what happened was that i couldn't get my logo right before i launched so i had 40 episodes in the can when i launched i was like wait a second if i do this one day a week then it's gonna take me almost a whole year so i did what any reasonable person would do and i just decided decided, oh, I'm going to go daily instead of, you know. Yeah. Daily is fun. Trying to keep up. I kept making a promise that I'd go daily with the podcast.

And I just, I fall apart somewhere after like, I don't know, the third week or something. Well, you know what happened though, was that when I cut back my, I cut back by three and a half or whatever the math is. Don't ask me to do math on Mondays. And my downloads tripled immediately. Wow. I'm not burning people out. I was burning myself out and my listeners out. And now I've got a lot of new subscribers because I have to say the same thing for myself.

If I look at a show that I'm interested in and it's a daily show i'm like no i'm not gonna do that i don't have time for that so i would say that to other people i'm like hello kim what were you thinking yeah i i do what i what i do is i do shows in piles like i have three shows today and i think they're almost back to back and then i'll do those and then i'll go a few days and do those and and then they just you know roll them out as I go but yeah doing a daily podcast is definitely it's hard to figure out what to talk about especially today where where politics dominates the the news and I don't want to really do a politics show. Um, because then,

you know, you'll end up with an audience that half of them hate you and they have, they have to listen to you. Um, so it's hard to do a topical audience these days, uh, unless you really want to just go into politics and stuff, uh,

which is sad because there's a lot of great material for someone who likes to make laughs and jokes like me. It's comedy based, but you just realize you're going to lose people but uh yeah it's hard to do daily and come up with stuff to to talk about daily i think i have a lot of great guests like yourself that are always on so i'm pretty blessed that way but uh i'm still not sure i could do a daily one yeah i mean i only did every other day solo and then the days in between were guests, but I got to the point

where my solo episodes were three to five minutes long. I realized, no, I want 20-minute long solo episodes that are rich in content. Let's lead them to an opt-in, get them on the list, and then I can save all those random thoughts

that come up, you know, for the other solo episodes and go back to blogging. I missed my blog. I love to write, but I was running out of content because I was using it for these stinky every other solo episodes. I mean, they weren't stinky, but I would just rather like get them out there in other formats. Yeah. You have a lot of podcast episodes, don't you have about 400 or so i'm i think 515 is going now holy crap yeah i can't even finish knitting

a sweater but i've made it through 515 podcast episodes that's a lot of podcasts that's a lot of guests have some of us solo and some of that guests half of them half of my guests nice half of them had guests 250 plus awesome conversations yeah you know i'm good at i do better with having guests on or co-hosts because i i need somebody to play off from a comedic standpoint i need somebody i can riff off i need somebody who can come up with things uh a lot of times i need somebody to play a straight man um and so uh you know a lot of time during a show if i'm if i'm being funny or if i think we can pull some funny topics out i'll try and be digging for those and go but it's hard to do that when you're just doing yourself. It just becomes a solo act. And since you're not doing

a practice comedic show, it's just you talking into the mic and sometimes free-forming whatever you do. And a lot of my stuff is free-formed. I don't sit and type out a script ahead of time. To me, that's a little...

To me, it's a little... I me, it's a little disjointed. I don't want to knock people to do that, but the free flow form of working with somebody and digging information out of them, I've had a lot of people say, that show went really well. It was one of my best podcasts ever. And it's just because the free flow of it and letting the conversation lead where it may

really makes a difference. Come on, Chris. If you were stuck on a deserted island with only $500 in your laptop, what do you do? That could be a podcast, right? I'm thinking on you, but yeah, I couldn't do the same questions over and over again. I get into the problem where I come up with 18,000 questions at the same time, and I just had to, you'll see when you come on my show soon. I'm like, I just had to tell my guests, I'm going to ask you probably 18 questions in a row because it's not just like,

if you remember any, great. If you don't feel like answering any, great. Just keep on talking because chances are, I remember the last one that I just asked you and I'm not going to remember the first 17 and let's just, we're drunk and high on caffeine and we're just pretending that we're out, you know, catching up.

That's the way for my coffee to kick in for the caffeine hit this morning. Um, the, uh, I ran out of this coffee. I've been buying this coffee lady from Starbucks and Walmart that has two times the amount of caffeine. And I ran out of this coffee. I've been buying this coffee lately from Starbucks and Walmart that has two times the amount of caffeine. And I ran out of it last night,

so now I'm having to drink two cups of coffee anymore to get the same sort of crackhead hit high from coffee that I need to have in the morning. Have you ever tried bulletproof coffee, Chris? But I like doing leading questions. You know, as you know, we did the pre-show and that's how I usually warm up the guests, get to kind of know maybe some leading topics of where they want to go. But for the most part, I like to freeform it.

I like someone to, I like our podcasters or podcast listeners to feel like they're sitting maybe in a room with us overhearing a conversation instead of something that's very formatted where it just feels very programmed. And I'm not saying there's anything bad about questions. I'm just saying what we do over here. But I know people will ask me, they go, can you send us a list of the questions? I'm like, that doesn't sound fun at all. Exactly, I agree. I don't know about you. They don't give the

president the questions before they tell him. They did give Hillary the questions, though, didn't they? That was a big deal. But no, I mean, to me, if I gave people the questions, I don't know about you, but one of the other biggest things I have with podcasting and podcast guests

is getting people to come on and really bring out who they are, who their personality is, anecdotal stories, things that people can learn from. Because people just don't want someone to come on and have it be an ad where they're just like, who are you? I work for XYZ Company. What do you do i'm the ceo what do you guys you know what's that company about uh well we work on aerodynamic vendors for the you know equalization of you know that that's sort of thing so let me know what kind of human being you are what kind of stresses do you have what challenges do you have because to me i think that's where you gain a lot of rapport with people

you they find you find the commonalities where people go hey that guy may be the CEO of a company that's very successful but he still has to put his pants on the same way every day and he still has to deal with the same sort of mental challenges and um depression you know anxiety and everything else that we deal with and and he has to find ways to overcome that as well it doesn't sometimes I think we get this idea or concept of people that are either rich or hugely successful in business that they are somehow perfected human beings you know same thing with Hollywoodllywood hollywood people and movie stars we figure that since they've ascended these high echelons of of power or influence or money that they've

perfected the art of being human and usually the opposite is quite true hey chris you know the bbc video a few was it last year the year before where the dad's kids came into the office? Do you think he was actually wearing pants? I don't know. People wear pants around their kids. I don't have kids, but that seems like something you should do. Yeah, when you were talking about, well, he could have had on boxers. I mean, he's

he had on the nice shirt. Okay, for the record, I have pants on. As entrepreneurs, we may or may not i mean i could be sitting here in a swimsuit i think that's heightened to the tension of the show it's that thing like in a horror flick where you know you have that tension of like is he wearing pants or not ah it's the secret sauce that I will never tell my, it's asking my guests that do you have pants on there? You know,

I think there was a podcast that was on or a podcast guest that was on and that's when their favorite questions. Really? Yeah. Yeah. The, and now, and now the segment,

like you have a segment or show for, is there guests wearing pants or not? You know, I I I suppose so I hope I'm wearing shorts because I don't wear underwear so if I am Not wearing pants or shorts then this is a Go well so But yeah, I probably shouldn't have divulged that. That's the secret. That's as sacred as the Coca-Cola recipe or the KFC recipe.

Chris, that should be the whole, that should be the title on iTunes. It should just be the Chris Voss show. Is he wearing pants? And where we answer the, the, uh, the, the question, the question of man is Chris Voss wearing shorts today or not because we already know he's not wearing underwear the shorts is the underwear welcome to Las Vegas um so anyway so Kim so you do a lot of consulting you wrote your book the entrepreneurs guide to overcoming idea overwhelm chronic idea disorder I think I know what you're talking about Kim, so you do a lot of consulting. You wrote your book, The Entrepreneur's Guide to Overcoming Idea, Overwhelm, Chronic Idea Disorder. I think I know what you're talking about, but I'm going to let you talk about it and tell me what that title means, what the book is about.

Yeah, so I have an idea graveyard in my backyard. I mean, not literally, but if it could be. Is that like headstones and shit? No, they're marked by little plastic spoons. Here lies an idea that never got finished, number 2018. So what I noticed myself doing was starting a project, getting maybe 95% through, and then just abandoning it over and over and over and over. And I don't know. I'm exploring the reasons why right now, but it could

have been because of limiting beliefs. What if this goes out and nobody likes it? Or some of the ideas got started because I saw some of the mentors that I was following at that time doing similar product. And I was like, hey, they're making seven figures a year. Why aren't I? Well, let's just make a product like it. Well, that product got started and never finished. And there's books and there's online courses and there's blog articles. And at the end of the day, I realized, okay, I have 2,051 started projects and I'm not making any money because nothing's ever gotten completed. But what if I just took

one idea and focused on that one for right now and got it through like what would that mean and the podcast is probably the first example I mean no the first example is my marriage I left the first marriage but that's fine you know this one is coming though let's hope so you're like screw that marriage I'm going with the podcast. Yep. Yep. No. I think that's what I did. That's what I'm not doing. Wow.

I guess I should have put him on my Tinder profile. Screw you. I'm podcasting. Yeah. Don't bother me. I'm podcasting you. So, yeah. So, Chronic Idea Disorder now is just intended to help entrepreneurs who can't seem to finish an idea because of any number of reasons getting to the root of the reasons and helping them see revenue in their business because they're actually getting projects done

for once well the hard part about being a the hard part about an entrepreneur is you have to think of everything you have to do everything. There isn't somebody a lot of times, even when I've had small board of directors, it's hard to go to them and say, hey, here's what I'm thinking about doing. What do you think? And they just look at you and go, I don't know, you're the CEO. You can just do whatever. I mean, that's a problem I always have with boards or vice presidents

is I'd look at them and be like, like hey how do we fix this they'd be like I don't know you're the idea you're the idea kid you come up with some and you're like well what if we do it this way yeah it's fine what if we do it the other way that's fine too geez I mean you realize that it that the buck does stop with you and you are solely in a lot of cases responsible at least in the beginning with your entrepreneurial idea getting it launched it all comes down to you and so you have this overwhelm of options or ideas where you're like hey we should do this hey we should do that um even worse once your business becomes functioning you know you've got different processes from beginning to end of a

workflow of how you know how customers move through your system and what needs to take place inside of your business to process them from beginning to the end of the transaction um and uh and so you've got ideas that you know are are segmented to each of those different processes, ideas on maybe your AR, your accounts receivable, some of your accounting, your money flow. You're just left with the millions and millions of ideas, and it's overwhelmed where you're like, where do I get started first? And it can be really hard. It can be really hard to do all that. But that's the thing. So many entrepreneurs don't realize that they don't have to do it all.

I mean, for those of us in America, often we get to thinking that we have to hire an American to be our VA or a graphic designer or a web designer. But we could go overseas and get somebody that charges $3 to $5 an hour instead of $40, $50, $100 an hour. And that's so often overlooked or people don't know where to go to get started and that's what actually gave me my big kick yeah okay i don't need to be doing it all and i still struggled with this i mean just last week i was you know i had my my online business manager why is this stuff still in your inbox? Why haven't you delegated it? It's like, yeah, I have no excuse. Well,

it's the other thing that you have a problem with being an entrepreneur is you become a control freak and you think that, you know, because it's all on you, you have to do it all or you have to control it all. And it's, it's hard to get with that power because, um, well, sometimes it's a's hard to give it that power because

sometimes it's a matter of explaining to somebody why you do things you know and in helping them understand where you're coming from so that you can have them go build a good product I was always pretty good about building segments and then handing them off to my vice president saying you go take that model and run with it and he was good at keeping the plates spinning. He was horrible for new ideas, but he was good at keeping the plates spinning. But, you know, it's hard.

You know, you become such a control freak. You're like, what do I give up? What do I do? I can see failures in my business past, not complete failures of a business, but failures of an operation or a motor department that I tried to have too much control over and I should have just let more people take that control and that lead. do I spend XYZ a month to hire an admin for this or VA for this? Or do I try and keep that money? Because I really don't have that money to spare.

But if I delegate that job thing, then I'll have more time for me to make more money, you know, than the whole thing. You need the end of it all. And it's tough to be in that thing. It's tough to be in that mindset of where you've got to make those decisions and try to figure out where your time is best subjective and it's going to get you the highest return of value

and where you can get other people to do the other work for you. Oh my gosh, Chris. In 2017, I spent three months, and this is back when the episodes were going out daily, I spent three months editing my own shows doing all the show notes the transcriptions putting them up on the site all the graphics everything for the podcast and at the end of the three months my bank account was

empty and then i did the simple math okay i could have outsourced this and have spent $350 a month but instead I gave up multiple five figures of client work because I was spending 70 hours a month doing my own show like well it's tough because a lot of what you're doing as an entrepreneur is a labor of love

yep so sometimes you want it's like baking your own cookies you know you want you know do you want to bake your own cookies. You know, you want, you know, do you want to bake your own cookies and feed them to your kid to say, mommy loves you? Or do you want to have, you know,

someone from India bake the cookies and give them to your kids and either lie to them or say, well, you know, Jose baked these for you. There is that labor of love, that touch, that thing you want to have in your business. It's hard to give up things. I mean, I remember walking through departments, heads that we had and that I built and made

and then turned over to someone else, and I'd have to walk in there and, like, this is someone else's domain. I mean, I am the CEO, but when I walk in here, I have to give some abject release to the power that I have to them. So I'm trusting them a lot. Yeah. It's hard being an entrepreneur.

I think the other thing is it's hard being a single entrepreneur or a solo entrepreneur. I think even at my age, I'm realizing that I'm dealing with the loneliness of the job. I don't think I've ever really dealt with that in most of the years that I've been in business. I never really felt lonely or been alone, but I think now at my age, I'm starting to notice that there's, I'm seeking more social experiences and more,

I'm having to go out for more coffee, more hang out with more friends, try and get more of a balance in my life is social thing where I used to just be really good about just putting my head down and doing my business and rock and rolling and going home. I don't know. Maybe it's because I had more employees back then. So I had that there in my social life. That could definitely be it. I'm an introvert.

So although I love going to coffee shops, I need to be in the mood. Because to hear that in the background drives me crazy. I want to be able to listen to what i'm listening to and not see like everything spinning around me it drives my husband crazy though that the five ring circus of kids can be happening right here in front of my desk i mean they can have bowls of dry cereal and be throwing them at each other yes it happens and i don't see it because i'm focused right here whereas he's also an entrepreneur he's a video game developer and he can't, they walk into the room or I walk into the room.

He's done. He can't poke, you know, but I'm just like right there. So I can do that with a TV. If I've ever had a girlfriend walk into the room, I'm laser focused on the TV and she'll talk to me and I'm just, and then she'll be like,

yeah, I'm like, well, I'm watching my show I'm a guy I can only do one thing at once Multitask but you're right focusing is really important Years ago on Roll nightingale had a great story. This is a lot of years ago actually for Earl Nightingale but he had a great story of Bethlehem that was rumored about Bethlehem Steel which became eventually you steel which became one of the top doubt companies and one of the largest companies in the world at its time and the guy went and

met with the CEO of Bethlehem Steel he was consultant and he was seeking business he said hey how can I help you? I'd like you to hire me as a consultant for you being the CEO of Bethlehem Steel. And the guy went through his wares and the CEO said to him when he got done, he said, look, I don't need any of the stuff you're selling. Here goes, here's what I do need. He goes, I am not getting stuff done every day. He goes, I come to work and i'm just chasing my tail every single day and nothing ever seems to get done he says if you can find a way for me to be more productive every single day and get more done and stop chasing my tail so much i'll pay you

anything within reason you ask so this is back in the 40s or 50s before you still become huge. So he goes back and he thinks for a while and then he comes back to the CEO and he says, here's what I have for you. He goes, I want you to, when you end every day or when you leave the office or about to leave the office, or maybe before you go to bed at night write down the six most important things that you have to do tomorrow and put them in a hierarchy of most important being one the most important thing you need to accomplish two three four five six however many you can list and in fact if you can do four you're you're doing really well so this CEO takes that that plan and engages it and comes back a couple months later with the with the consultant and the consultant he tells

consultant this is the greatest thing that's ever happened to me getting stuff done I'm focused every day on those top six things and I don't let anything interfere until you know I try and get as many of those as I can done, especially with the number one, one, two, three important ones. And he goes, this is the most productive thing ever again. Paying him like $20,000 or $30,000, which back then was a lot of money. And they say it was one of the, it's rumored that it was one of the concepts that helped them build the U.S. Steel and become this, you know, what at one time was the largest company in the world and probably most profitable in income earning. So you're right. Focus is a real important thing. And I think what we end up with as entrepreneurs is we're using the shotgun approach where we're just trying to

shoot everything and scatter and try and you know hit all the cylinders as much as we can and it really just ends up where we we don't end up completing stuff chris i used to put all the tasks i could possibly think of onto into my journal for the day i love having my tasks written down and i would have 20 to 30 tasks that i wanted to get done for the day and then i would have 30 tabs 30 tasks that I wanted to get done for the day. And then I would have 30 tabs open on my internet browser at any certain time. And just, and I would have no blocking in my calendar whatsoever. Clients could schedule whenever they wanted to. I would just try to fit in my stuff whenever. Now that's changed. I have my top five, just like you were talking

about with American Steel. I have my top five, just like you were talking about with American steel. I have my top five for the day. My project manager keeps me accountable for those five. She'll even make them disappear like off of my list because there's a not me, not now sub list. So they'll just sort of fall off the top five list if they're, it's actually number six, but that's all I focus on. So let me ask you this on your top five list if they're it's actually number six but that's all i focus on

so let me ask you this on your top five do you do you have a balance between your life things you want for your life and your kids marriage that sort of thing uh that that give you that diversity that stability and balance of life or is it all business positive productivity is not about perfection i'm not there yet it's all business yeah because that's one of the other things that entrepreneurs forget about they you know i have that problem all the time where i'm like okay we're focusing on this today and then somewhere i'm like wait i should probably focus on eating because i'm starting to see stars and my head's spinning around. Oh, heck yes. My husband just, well, I guess it was four months ago now, quit his job.

And when he comes out to my office and he realizes that I'm very quiet, I'm just like, wow. He's like, what do you want to eat? It's like a Snickers commercial. You know, like he can tell. She's got the hangries. I better feed her. So he, he reminds me to eat. And then he also keeps me hydrated so that I have no choice but to get up and go pee

once in a while. But, you know, we can just get into the groove of coffee, coffee, coffee, coffee, no food. And then it's like three to five o'clock and we're starving. We're grouchy. And then we have to go pick up well in my case we have to go pick up kids from daycare i'm like be quiet but that's not how it should be so i i'm finally starting to get my fitness and nutrition under under wraps and i i had to hire somebody because i had this on my plan for the last three years. I have somebody that does it for me too.

I pay him $70 a month and they go to the gym every day and work out for me. That's awesome. It's like three bucks an hour. Oh, I love that. I call him my fitness VA. He's like, oh man, I worked out for an hour at the gym today, Chris. And I'm like, wow, I think I feel a little bit of sweat going on right now. I'm going to eat this donut here

because he worked out for me. Oh, I so wish it would work like that. You know what I really want though? I want a USB port behind my ear so I can just download my ideas. They talk about how we'll have robots in the future. I want that robot

that you see from Boston Dynamics. He's out there jogging in in the future. I want, I want that robot that you see from Boston dynamics. He's out there jogging in the fricking, uh, field, you know, I want that guy, but I want like, they can hook the cables up to me or something.

So I get the, I get the, uh, whatever the, the thing actually, you know what I need is I just want that robot to carry me on his back. And I'll be like, Hey,

I'm jogging with a robot. What would be really... Chris, I have a problem in that I trip over my own feet constantly. So I can't imagine going out running because I would be face first on the sidewalk. That's my excuse too.

Yeah. I want to speak on stage and what held me back for the longest time was the fact that i will trip up the stairs it's just fact i will do it and then i finally got over that and realized well that will be memorable they will remember me for nothing else than to remember that that's how i made my appearance didn't jennifer garner uh was no not jennifer garner that's the other girl who's the who's the other gal who tripped going up for oscar she's kind of a a funny ditzy blonde but everyone loves her because she's just so human um jennifer she's the guy who was in all those

movies with the uh hunger games and stuff yeah i know you're talking about. Yeah. What I would do if that ever happens, I'd just be like, oh, let's just do an impression of her coming on stage. Yeah, that was on purpose. Well, I say it all the time, though. Positive productivity is not about perfection. I mean, one of my team members,

I've got 10 now. One of my team members accidentally scheduled me for a podcast in 2 o'clock Pacific tomorrow and put it on my calendar at 11 o'clock Eastern because she got it flipped, right? And I think, you know, you were talking about over-controlling and just wanting to be in control of everything that's happening, I realized I needed to let that go. I'm like, don't worry about it. We're just going to reschedule. But if I get wrapped up in those tiny little things, then I don't have time and attention and space

for the bigger things that really do matter. Like, where's the next blog article coming from? Where's the next lead magnet? And moving on, and, you. And after we begin to let go of some of the control that we have and let our team contribute, once we start building that team, then it becomes a lot more possible to start automating. And my team's helping me with that because we're getting the system set up behind, not just systems, but the standard operating procedures system. So that with a new team member who comes in,

now we've got the documents that they can look at and we don't need to take 20 hours to explain something when, Hey, the files right here, it's in Google docs, just read it, do it. You'll know how to do it. If you have any questions, then we'll first consult Dr. Google and then come to me. It's amazing today how many people don't check Google first. It's so easy because if you're like me, you have the machines running around here. I won't say their name because I'll trigger them.

But you have the machines where you can ask just about anything you want from them. And yet people still have this attitude that they want to waste your time and effort by asking you the most inane questions that you're just like, can you just Google this? Like, you had to waste my time with it?

Absolutely. Oh, that machine, by the way, my two daughters kept on asking it to play Let It Go coincidentallyidentally and it was about 15 times in and i said are you kidding me and that machine said yeah i know right i was like i didn't know that could happen that's so scary, does that machine still pick you up even when it's unplugged? Like, I don't mean to be blonde here, but it is unplugged now. And I just want to make sure it's not still, like, without power transmitting everything that we say somewhere.

I don't know. I don't know. There's some people that believe the FBI and the Illuminati are listening. I used to have this crazy friend who used to listen to the Alex Jones show and he bought all the paranoid fear you know Alex Jones takes a poop or breathes a lung of air in the morning and decides it's the Illuminati in the deep state that's causing it you're like no that's just humans poop that's just how it works but everything in his life is a

plot so and it sells and makes it money so I weird how that works convenient but he's listening to show and I remember I went over his house to stay one time and I used this Wi-Fi and he goes are you done using the Wi-Fi we're gonna go you know run some errands and I'm like yeah and he gets up unplugs the Wi-Fi and he goes are you done using the Wi-Fi we're going to go you know run some errands and I'm like yeah and he gets up unplugs the Wi-Fi router from the wall and then he unplugs the cord from

the cable company and I'm like what the hell are you doing he goes well the Illuminati can listen in even when the power is off oh my gosh so he unscrews the cable thing from the unit I'm surprised didn't take the damn thing apart like we're just gonna smash it on the floor and burn it stab it but he really believed it because I said dude

it doesn't have any power like how is it gonna you could day up with secret batteries in it and they have ways of it being able to listen you're like you know here's the whole problem with the whole Illuminati thing is like you're just some unemployed fucking dude in Orange County like no one gives a fuck about you like if the lunatics listening into people are probably soon like Hillary Clinton Who's at the time or they're probably in the Obama or you know president or you know? They listen to somebody you know some rich guy like Bill Gates brothers into what he's up to I really don't think They're worried about some unemployed guy in OC. They're like, we don't want to listen to what Warren Buffett's doing. We don't want to listen to what this joker is that nobody knows about in freaking suburbia Utah.

Or suburbia New York. Because God knows he could overthrow the world. They stopped listening to my house after 16 plays of Let It Go. I can't blame them. Even if I was an AI machine, I'd be like, seriously, like enough already. Uh-huh. That's probably about the time

that they go Skynet awareness and we end up, you know, in a Terminator movie. Yeah. Which is pretty much where I'm at. I remember trying to see that Boston Dynamics video. All I ever hear when I see the thing running and jumping and shit is I hear the Terminator theme.

I'm just like, wow, yeah. I just probably have to learn to survive in the Terminator Skynet world someday. You got me wondering if my... Okay, don't judge me whoever's listening watching but my my three-year-old son loves to watch crazy stuff and no we don't put like x on or you know even nr but he loves robots and aliens and i have also have a 13 and a 16 year old so he'll watch stuff that we might have...

When you and I were kids, it would have been way too scary, but he loves it. He doesn't get nightmares. He loves the scary stuff. They all come with their different personalities, their different builds. When I was young and for a while,

I just thought kids were shaped by their parents. I'm like, well, they must have been good parents. They must have been bad parents. And nope, those kids show up with their own little personality, and you got to deal with it. I'm into that. Yeah.

Even my dogs have their own little personalities. All dogs I've ever had have their own little personalities my dog i just have to share this and this is like i don't usually cuss on my podcast but considering you already cussed here then i guess i can she's a chihuahua shih tzu and as soon as my husband and i started dating he nicknamed her chewy shit and she you can imagine why i mean besides the fact that she's a Chihuahua Shih Tzu, she really does eat poo. It's quite appropriate.

She's just a chewy shit. I'm sorry. That got really bad worms. Sometimes it's kind of like burps. If you have a nice Mexican burrito, you get that burp in your stomach. You're like, oh, wow, that was really good.

That was the second. You know, maybe, I don't know, it's better the second time around. What do I know? The, I can't remember. But, yeah, the other thing I like about dogs is you mentioned the dog name. I used to drive my girlfriends crazy. I go out to my dog and you know if you talk in the right voice you can say anything to so you can say you're a good piece of shit little motherfucking piece of shit my dad and they just like oh yeah my girl was like

yes say this stuff to your dogs it's bad and you're just like no this is the tonality of it that they like doesn't matter what I say. So that was always funny. But sadly, you can't do the same thing with kids or wives. So there's that. No, you can't because they'll take whatever you say and they'll take it. And then you'll get a call. You said that. Everybody said that.

Yep. So that's also. So as we round out the show, what other things do we need to know about Kim Sutton and everything you do? Right now we're working on pulling together the Positive Predictivity Planner, which is actually a physical undated planner. Oh.

You space for five tasks. I've seen people do that. I'm always kind of like, I'm like, wow, it's not an app. It's a real planner. But sometimes that's what you need because if you have an app on your phone, it gets lost on, you know, you're like, well, I'll check my planner app, but I'm going to check Facebook first. And then the hours go by.

Yeah, and I do use teamwork, but that's for the five like for checking off the five tasks and because that's where all my team is yeah but i realized that a paper app or paper yeah now you got me confused that paper planner was working best for me because then i could you know try to get from 30 tabs down to six i would love to figure out a way to only have three tabs open at any one time. Yeah. That's just not going to happen though, I think, in my lifetime. But I think we as entrepreneurs need to stop

letting our businesses overwhelm us. Start taking out all the unnecessary crap and either say no, not me, or not now, and just let it go. Let it go. Yeah.

Yeah. There are times when you got to take care of yourself over other things. I mean, I've been deathly sick and powered through different business things that I had to do and it's always a challenge to deal with it all when it comes down to it and try and accomplish everything you need to know. So, Kim, give us your plugs before we round out the show. I guess I'm going to be on your show later on this month or year. Yeah, you are. And I look forward to that.

I wish I could give you an episode. Do I have to wear pants? No. No, it's OK. There you have it, folks. Yeah. And it's audio only. So don't worry, listeners.

You don't run the risk of actually seeing Chris. They might hear that I'm pantsless. I don't know if I should ask that. That might scare my listeners away. But I'll definitely, no, I'm going to have to bring it up now just because we talked about it here. But I invite listeners to actually tune in to the Positive Productivity Podcast, which you can find on your favorite audio platform. You can get your free seven-day version of the Positive Productivity Planner at thekimstutton.com forward slash 7DP.

Just remember to put the before Kim Sutton because the last I checked, it was a porn site without the the. Yeah, I won't check anymore i i don't i don't need whatever you know virus there is and for more about the company you can go to positiveproductivity.net all right sounds good so everyone check out kim check out kim's book her podcast we certainly appreciate her being on the show. We certainly appreciate our audience for tuning in. Be sure to go to youtube.com, for it says Chris Voss. Hit that bell notification button. Go to

iTunes, Google Play, Spotify. Holy crap, you can listen to us on Spotify. What a great place to be. You've got Metallica, The Chris Voss Show, Megadeth, Metallica, Lawrence Welk, Megadeth, and The Chris Voss show. All in one playlist.

So there you go. Anyway, folks, we appreciate you guys tuning in, and we'll see you guys next time.