The Chris Voss Show - The Chris Voss Show Podcast – Cybersecurity Expert Brett Gallant Shares Tips to Protect Your Business

Episode Date: December 30, 2024

Cybersecurity Expert Brett Gallant Shares Tips to Protect Your Business Adaptiveoffice.ca About the Guest(s): Brett Gallant is a seasoned cybersecurity expert, entrepreneur, and fitness transformer with over 25 years of experience in the IT industry. As the Founder of Adaptive Office Solutions, Brett specializes in helping businesses scale and ensuring their cybersecurity. He is also an author and contributes insightful writings about the necessity of cybersecurity risk assessments for businesses. Brett is a prominent advocate for personal health as well, having accomplished a significant weight loss journey. Episode Summary: In this electrifying episode of The Chris Voss Show, host Chris Voss takes listeners on an intellectual rollercoaster with cybersecurity expert and entrepreneur Brett Gallant. With 25 years of experience in navigating the digital landscape, Brett shares his insights on protecting businesses from the ever-growing threat of cyberattacks. He emphasizes the crucial need for cybersecurity risk assessments and deploying a multi-layered approach to safeguard company data. Brett’s personal journey of losing 110 pounds also highlights a profound transformation driven by changing mindsets and prioritizing health and well-being. The discussion delves into actionable solutions for businesses to fortify their cybersecurity defenses. Brett explains the importance of implementing multi-factor authentication and password management tools, and sheds light on how AI presents new challenges with deepfake threats. The episode resonates with entrepreneurs and businesses of all sizes, emphasizing the reality that no one is immune to cyber threats. Brett's journey of self-transformation through fitness also offers a motivational subplot, inspiring listeners to embrace personal growth alongside professional fortification. Key Takeaways: Cybersecurity expert Brett Gallant emphasizes the necessity of conducting cybersecurity risk assessments to understand and manage business vulnerabilities effectively. The implementation of multi-factor authentication and robust password management tools is highlighted as a non-negotiable security measure for modern businesses. Brett reveals the growing complexities introduced by AI, particularly through deepfake technology, and recommends developing secret codewords for financial transactions to fend off impersonation. The critical importance of regular cybersecurity awareness training is underscored to help businesses equip their teams to recognize and prevent potential phishing and hacking attempts. Brett shares his personal fitness journey, illustrating the paradigm shift required to achieve personal well-being and maintain a healthy lifestyle. Notable Quotes: "It's not a matter of if, it's a matter of when something can happen. We can't really play Russian roulette anymore with our businesses." "Use a passphrase and put in a multi-factor authentication; it's a non-negotiable in today's cybersecurity landscape." "When you lose something, you find it. I released 110 pounds, and it transformed a lot of things in my life." "AI deepfake technology can impersonate anyone, so companies should introduce a secret word for sensitive transactions." "Putting myself first gives me more energy to serve others better, and it's important to set standards for personal and professional growth." Resources: Brett Gallant's Instagram: Brett Gallant Adaptive Office Solutions: adaptiveoffice.ca The Adaptive Mindset Podcast: adaptive mindset.ca LinkedIn: Brett Gallant Book mentioned: "Why Your Company Must Have Cybersecurity Risk Assessments" Website for passphrase security: useapassphrase.com Phishing awareness tool: haveibeenpwned.com (spelled as "pawned" in the transcript for comic effect) We encourage listeners to explore the full episode for a deeper dive into the expertise of Brett Gallant and more invaluable insights on safeguarding your business and tr...

You wanted the best. You've got the best podcast, the hottest podcast in the world. The Chris Voss Show, the preeminent podcast with guests so smart you may experience serious brain bleed. The CEOs, authors, thought leaders, visionaries, and motivators. Get ready, get ready, strap yourself in. Keep your hands, arms, and legs inside the vehicle at all times. Because you're about to go on a monster education roller coaster with your brain. Now, here's your host, Chris Voss. Hi, folks. This is Voss here from thechrisvossshow.com.

Hey. Ladies and gentlemen, welcome to the big show. We certainly appreciate it. As always, the Chris Voss Show is a family that loves you, doesn't judge you, but quit asking us to loan you money, darn it. It's not that kind of family. Blood is thicker than water. But we do love you guys as long as you're not evil.

So we accept you for who you are and whatever thing there. Go in peace. So anyway, guys, refer to the show to your family, friends, and relatives. Go to goodreads.com, 4chesschrisf, linkedin.com, 4chestchrisfoss, chrisfoss1, the TikTokity, and all those crazy places on the internet. Today, we're going to be talking about with a wonderful young man. Brent Gallant is going to be joining us on the show. He's a cybersecurity expert, entrepreneur, and fitness transformer, helping businesses

scale and leaders thrive with 25 years of experience. Welcome to the show, Brett. How are you? I'm doing great. So glad to be here, Chris. It's a pleasure to be here with you. Pleasure to have you as well. And I can see in the background of your YouTube video, we're joined by Spock and the Pope. Yes, the twin powers. Yeah, they're just hanging out. Some holy water beer or something. I don't know how that works. I don't know.

Does Spock even drink beer? He probably drinks some Vulcan. I think sometimes he does. He says thumbs up to that, you know? Yeah, yeah, yeah. I can see Spock when he's not around. He's getting sloshed all the time. He's like, oh my God, I've got to put up with that doc.

Anyway, so give us your dot coms where do you want people to find you on the interwebs you find me connect with me on instagram brett underscore glam i'm always looking to connect with people and grow my network and of course linkedin and website www.adaptiveoffice.ca and we're launching in first quarter our own podcast the adaptive mindset.ca so we're so it's pretty exciting podcast does it that's right of all things too eh mindset eh mindset eh take off to the green white north anyway you're founder of adaptive office solutions a cyber security expert 25 years in it you're on the ever-evolving digital landscape. You're keeping your finger on the pulse. And you also lost 100-pound weight loss.

Yes. So you're doing that as well. I didn't know there was that much weight loss exercise going on in the cybersecurity business. Is that you chasing all the hackers down? Is that how that works? Pretty much. But you know what I like to do, though, in terms of mindset? When I released that, I, I learned

something new in the last month. Release. I released 110 pounds because when you lose something, you find it. Oh, I like that. It's a, it's a thing for the brain. I forget what they call it. It's like a little axiom for the brain to think of it in a different way. That's really smart.

Yeah. The, the only thing is I'm going to keep saying I lost my first seven ex-wives. Or wait, no, I should say I released them. You released them, that way you won't find them. But my journey with my fitness started back in October, 2023. I've been up and down for a while, but my coach at the time, I told him, I said, Dave, I don't have time to go to the gym. And he said, Brett, you mean to tell me you own your own business, you don't have time to go to the gym? And I said some colorful words after that, and he laughed. And then I started on this journey of putting myself first, you got to put the oxygen

mask on. And that transformed a lot of things in my life while getting out hiking getting to the gym back after you and i speak i'm going to go to the gym and pump some iron yeah you know i i didn't go to the gym for 50 plus years of my life i mean i went for you know a week and then i quit and i think i think it's sometimes in my life i paid for years of gym membership and never went. And every now and then I'd go and sit in the jacuzzi or something. But finally, about 52, 53, I started going. And, you know, I realized that it's a discipline war with yourself. It doesn't have anything to do with anybody at the gym. It doesn't have anything to do with really even, I mean, it looks good and feels good you know to to do that but you know it's

the discipline of it you know going and doing the work and building yourself especially as a man it's so important and so i love it now i go there i feel weird if i don't go it's like a habit you set a standard for yourself and you get that habit of every day that's non-negotiable what i'm going to do and and then once you get that rhythm going it becomes easier and then everything else comes magically like for me i i use it as my thinking time and feeding my mind so often i'm i'm at the gym sometimes i'm listening to things related to cyber or or are the items that inspire me famous that i call them the goat or jim rohn and right yeah all these guys that just inspire me so to do better and i don't know if i mentioned in your bio you're also an author so you've got a couple books out there with your you've

contributed to as well so we got to get that yeah yeah one one really that i'm proud of why your company must have cybersecurity risk assessments, which is, in my opinion, these days with the threats that are out there today and growing worse because things have changed, you can't really prescribe without a diagnosis. So having a cybersecurity risk assessment in your business or organization is vital so you know how to treat the illness. And so let's get into it. Adaptive Office Solutions is your company. And talk, give us like a 30,000 overview of what you guys do there and how you do it.

Okay. From a high level, we partner with our clients and we start, it all starts with recognizing that we all have risk and there's a silent killer out there which is the bad guys want our data so we do a holistic we interview we do a discovery call interview the stakeholders and then we start with an engagement typically to see what's going on in the network so we we put some tools in, we partner with our vendors to analyze what's present and what gaps need to be filled. Then we present that analysis and make a decision with the client on how they want to proceed and manage their risk.

Because after all, it is their risk. And the biggest thing I want people people to recognize is what's your plan because we don't it's it's not a matter of if it's a matter of when something can happen so we can't really play russian roulette anymore with our businesses which unfortunately we still are which is sad a lot of people live in kind of their own private you know i'm a small company i'm a mid-sized company you know they they hit the big guys with money and stuff. And that really isn't true anymore, is it? No.

Last year, I remember a small company came into our office and I seen the look on their face. Oh, wow. It looked like a ghost hit them. They had over $30,000 stolen. There were, you know, a two-person operation. They didn't have $30,000 to lose. They thought it would never happen to them. I had spoken with them and unfortunately

something did happen. They didn't have the, they didn't have the other layers, the multi-layered approach to cyber to manage that. And they got in and it was sad. It was pretty sad. So they just ripped them off? They didn't do the ransomware on them?

They did the ransom, yeah. And they actually, in addition to that, they actually got into the bank and stole the money. Jeez, wow. So it was a double whammy. Yeah, a double whammy. And sometimes even if you pay the ransom, you don't always get your money.

You don't always get your stuff back, your data. Sometimes they're just like, ha, we got both. See you. Yeah, and they come back at you and hit you again because 26% of businesses that do get hit do get hit again. Really? Yeah. Wow. That's good.

That's an important factor to know because I mean, imagine some people out there got hit it won't happen again and they just get targeted why why is it they come after him again you'd think that you know if you rob someone's house you know they're probably going to get better security measures maybe that's not true and i got the stat wrong chris it was actually 26 i got the number 26% actually don't do anything after something happens. And I've seen that. I've seen an organization recently here in New Brunswick in Canada. That's in the East Coast. They lost over $200,000.

Geez, wow. thousand dollars because what happened was the the hackers were inside their emails and their network for had to be at least a couple months typically they're in there for 120 days so they called the controller and they knew all the details they pretended to be the bank they knew all the details about recent transactions that were going on in the business and they pretended to be the banks and they said hey all i need i got going on in the business. And they pretended to be the banks. And they said, hey, all I need, I got the owner on the phone with me. They pretended to be the distinguished rep. I got the owner on the phone with me.

I just need the key fob so I can work with them for some financial transactions. Wow. Now, that was pretty, unfortunately, they fell for that. And they lost a significant amount of money that is unfortunate you know a lot of these are mom and pop style you know small to medium businesses these aren't like mega companies that can be like hey go get 20 million dollars off you know a local bank and we'll just you know keep rolling with it you know who's the big who's the big credit repair company or credit company, TransUnion?

TransUnion, yes. They're not like public companies, these folks that are just getting hacked. And it's interesting to me that the small people are getting hacked, but I imagine they're the ones who have the less guard down. They do. Like we were talking earlier, they think it will never happen to them. And so they go to this island, someday I'll do something about it, or I don't think it'll ever happen. So they stay on that island of someday nothing will happen. But unfortunately, the cyber criminals don't care. It's just a numbers game. game and they're just launching these attacks through email and websites and and they're hoping for somebody in your organization to click on something and then they release the payload and so i have this i have this talk i've done on stage a few times you can't get hacked in

your pajamas because you've already been hacked like because the payload gets released in the evening and they've been they like look look at, like, here in Canada, a number of organizations had devastating cyber attacks, London Drugs, for example, in Western Canada. The payload was released on the weekend. And when the staff came in, this pharmacy chain, when they came in, all the computers said, you have 72 hours to pay, and their computers were locked.

So one week, no access for these yeah and no prescriptions for a week and the the the their clients were left confused and frustrated it puts you out of business i mean oh yeah reputational damage alone is devastating damage yeah no one wants to do business with you because you know you're stupid i think that's one thing that's hard to overcome. Like, I get so angry at companies that have exposed my password data and my privacy. I'm still angry at Walmart. I don't even know why I shop there anymore.

Come to think of it. But, you know, I get all those, what's that email site that sends you stuff when you get pwned, peed? Oh, have I been pawned? Yeah. Pawned? Yeah. Is that how you pronounce it? Yeah.

So I've been sent to a pawn shop evidently quite a few times. So you sit down with these companies, you give them advice, you give them a workup that says, hey, here's where the holes are in your system. You might want to change your luggage password from 1-2-3-4 to 1-2-3-4-5, things things like that yeah we we give them some advice of what we found and show them where the risk is and we recommend like various different tools with and i'll spare a lot of the technical jumble but i'll just shed some light on a few if you're not using multi-factor authentication today on your bank and your email that's a non-negotiable and a password management tool don't save your passwords on your computer using a password management tool is a must and we use other tools like endpoint

detection and a security operation center that sees what what the human eye cannot see and and folks if you're be more than happy if you if you message me dm me 15 ways, I'll send you 15 ways to prevent cyber attack, things that actual advice that you can work with us or work with your own team that will give you some tangible items that you can work on that you need to be thinking about that has to be done. Hey, change my luggage password one two three four five i like you know it's surprising how many times chris that people are reusing the

same password we did a risk assessment recently and we saw 1800 password reuses in one organization and so once they get your one your once it once you've been breached, they can go through all the things that you would. Yeah. They just hammer them. I've had that done to me. I have two-factor authentication. I can't see it, but I have it on all my stuff. And they'll sit and they'll ping everything. Like I had like really old accounts, like match.com or something that I haven't used in 10 years or something. Suddenly I was getting pings. You know, hey, someone's trying to access your account.

Just the other night I had my Amazon account in the middle of the night. I started getting text messages of, hey, here's your login third-party identification code for logging into your Amazon account. And I'm like, motherfucker, they got that one too now. And, yeah, I might have to change my password to 123456. I recommend, I highly recommend using the password management tool, but I love this website. I use a passphrase and what you can do is use four words that you can remember. That's what I use generally with two-factor authentication on my password management tool but when you use when you use a password phrase that if you if you actually go to that website

use a passphrase.com and you play with a few examples if you do like everybody dances crazy chickens that password for example would be 600 centuries take 600 centuries to hack where a lot of people are using these little clever passwords of password with a zero and one two three exclamation that's about 55 seconds to hack we make these little clever i made a really secure password i made you know chicken four little exclamation point that's not that secure wow the and they got it down too i mean the thing that i get now is they they call i don't know if this is part of the hacking but i think it is they call you or they say they'll send me texts and so i got four this morning from people i have no idea who it is but you know they're like hey how's it going

a or was the one it was Bob McKenzie I guess I kicked it all the spam so it's over in the spam box but somebody wrote me this morning 9 a.m. is everything okay it's from number I don't know and then what you do is when you call them here's one hi this is Jessica from the loan approval department. They've called about 50 times and I keep spamming their number and they still call. And of course, when they call, they're like, hey, we need your social security number. I'm sure to open up your loan application, you know, because I'm going to go, hey, I'm not doing any loans.

Hey, what's going on? And they're going to be like, give us your social security and your address and your birth date and then we'll figure it out. And you're like, okay, sure. And that's a great example. And if there's another takeaway, I want your listeners to realize is even taking a small action of doing cybersecurity awareness training with your team, annual training and regular training is so critical because your team would be more likely to spot that but if you're not educating and making that a part of your everyday culture where we talk about that and building that muscle flexing that muscle to recognize those scams

unfortunately a lot of people don't really recognize that so like small bits of education can be your best offense yeah because the one guy who clicks on that email i forget what they call it an email bait i don't know what the term is yeah fishing yeah fishing yeah yeah see i was close bait fishing you know there was the there was the famous hillary clinton campaign where one of the head guys in the campaign you know he got some email he's yeah he clicked that link and he clicked it and boom, done. And that's why I like having those sensors, the operation center to see when somebody gets in.

We, we have monitoring on your email tenant email to say that, oh, for example, we have this client in Northern Canada that we saw that the mayor's account was attempted to be accessed five times every hour from all across the world, Russia, China, and other countries, even the United States. And so putting in that monitoring allows you to see, okay, somebody did try to get in. It was blocked, but the human eye would not see that. So having those layers on is so important because you can see when it actually did something was attempted or if somebody did get in yeah and then we can get on right away i think yeah like our

wordpress we use word fence and and they send me like a daily list of everybody who around the world that pings to try and hack the site it's extraordinary like i didn't know i was so popular in russia and north korea like evidently they really want to get in on the chris voss show maybe we should invite them sometime have a good guess have a good chat with the north korean leader how's it going but you know mr rocket man but yeah it's's interesting. What are the sort of services you provide? I mean, imagine you work with large clients too as well. You maybe oversee some of their security and things. We do.

We work with a number of different verticals, pharmacies, municipalities. We have some lawyers and manufacturing seafood plants. But typically what we do is we provide the traditional MSP, which is the help desk. Hey, my printer's not working. We do that, but we go much further. Have you tried turning it on and off again?

Oh, that's my number one thing. It's the first answer. Did you restart your computer? Did you restart your computer? But surprisingly, that's the number one thing. That does help. I do that to my mom all the time. She's like, hey, the Wi-Fi's not working do that to my mom all the time she's like yeah

the wi-fi is not working have you tried restarting the phone i kid you not just unplugging the power to the router sometimes can fix that was happened yesterday with one of our cyber clients that they yeah they they were working from home and they couldn't get on the internet and we asked them a bunch of times can you just unplug the router in your house? And they didn't do that. But finally, when they, oh, it's working. Sometimes it's the most simple and obvious answers that are the most. That's where you got to start in anything in life. But we do that. We do the cybersecurity awareness training. We do the multi-factor. We offer the password management tool,

the security operations center, backup on the email, because a lot of times we live in this bubble where we think, oh yeah, my email's in the cloud, I'll be safe. But what happens if the cyber criminals get in and they delete everything in the cloud and there's no backup? So we back up the email,

we back up the cloud, we back up the email, we back up the cloud, we back up the computer, and then we have quarterly business reviews and just sit down and speak. What's your strategy? What's your plan? Where are you going in the next three months? So where are you going in the next six months? Your computer assets are getting old. Let's have a plan, map that out for the next two to three years

so you're not stuck scrambling to find out that your IT guy said, hey, you got to replace seven computers tomorrow. Yeah. You mean I should upgrade from Windows Vista? Yeah. Unfortunately, yes, you should, because that's been obsolete for 20 years. My least favorite operating system.

What? I'm still running AOL 1.0. I love those discs. There's still probably a bunch that my sister used to collect them. And I don't know. She was holding it. She was a hoarder. She's a good woman.

But she had a little bit of a hoarder problem she got from my father. And so she would keep them all. And there's probably it's probably some somewhere but you know you never know man i mean the whole internet could go down and nao l is the only thing that works anymore you know you might need it for the nuclear apocalypse the zombie apocalypse yeah so yeah could be yeah could be like the whole secret thing was there a movie about this where the whole world goes down to some, I don't know. I saw that on Netflix. I forget the

name of it. I was watching it. Some 8-bit program on CompuServe still works. What they wanted to do, though, in this episode, I saw at the very end, all this little girl wanted to do was watch the season finale of Friends.

That's how the movie ended. I mean, priorities. Yeah, exactly. little girl wanted to do was watch the season finale of friends and that's how the movie ended yeah exactly as the zombies are climbing the walls so you guys service a lot of industries you guys do cyber security managed it services backup and disaster recovery you know that's so important i mean keeping up multiple backups and stuff, just the craziness of what can go on. You know, I mean, if they take your stuff, I mean, it's pretty much hard to replace it. I mean, especially if they take the backups, too. You're like, well, we back up stuff. No, they took the backups, too. Oopsie.

And when that happens, often the businesses go out of, you know, can't survive. Within six months, they're gone. And so, like, we treat what we're doing seriously because we know that, sadly, in today's world, there's a lot of people that are living paycheck to paycheck. Some people are two paychecks away from being homeless sometimes. I'm homeless now. I'm down by the river in a van.

Oh, like Chris Farley. That's Chris Farley, a Canadian. I love that, yeah. Isn't he from Canada, Christmas? times i'm homeless now i'm down by the river in a van oh like chris farley i love that yeah canada christmas i'm not sure i don't know but john candy was so we're close john candy was the greatest i'm the fat guy genre i'm a fat guy so we i think i think we can connect all the dots there but no and then you know we mentioned before during the show the loss of reputation i don't you know companies aren't going to do business with you if their data gets hacked. And, you know, a lot of their stuff, you know, their private data, maybe credit cards and maybe bank transfers, depending upon how you're doing business with your clients, you know, that's all exposed. In the United States, which doesn't affect us so much in Canada, but typically Canada does follow. There's FTC safeguards and a lot of businesses now in the United States are being mandated to

have cybersecurity controls. And what I'm seeing now is the supply chain is asking to our clients and saying, okay, what are you doing to manage your cyber security risk because we're counting on you to provide this supply of lobsters and and and so if you're if you get hacked and you don't have anything in place you're a risk to us so they're saying you gotta like my my grade one teacher said to me you you got to pull up your socks and start putting, treating this seriously and put these, show me proof that you're putting these systems in place or else we're not going to do business with you. That is happening now. Wow. So this is something that people are vetting you for when they want to do business with you. Wow. Yeah. now more than ever

and it's just three four five six seven i'm getting okay we're getting complicated here yeah hey siri hey siri change my path that's probably totally safe too what could go wrong just sitting there writing it down. What was the password again? He's getting married soon, so he's going to be broke soon once he gets that divorce. I didn't realize that. He gets married this week. Wow.

Yeah. Those of you watching this show 10 years from now on YouTube, don't write me. It's December 2024. They do that all the time. We've been up on YouTube for 18 years they go they go hey it's not $99 for that anymore dummy it's $10 on Amazon yeah I was 10 years ago that was the iPhone 5 you more yeah they love to do that it's you know it's I guess it's really hard to check the date on a video yeah yeah you know it's

iPhone 5 what more do we need to tease out about what you're doing what are you going to cover on this new podcast you're launching you're going to talk about will you tell me yeah the adaptive mindset i'm i'm going to be talking to many different thought leaders and and people from all walks of life and talking about mindset shifts and and adapting to change and overcoming limiting beliefs i'm very much a person who has overcome limiting beliefs and I've adapted so many times along my life. And I want to inspire people to make them realize that there's so much potential. I believe that each and every one of us has incredible potential that we don't even realize what we're capable of.

So the 10x version of ourselves is what i'm hoping to inspire people even with my own transformation with my fitness where i've released 110 pounds good for you man it's like i post that all the time on social media i i some i i often share my thoughts when i'm walking in, hiking in the wilderness, and I talk about what's on my heart. And just something that inspires me, and I want to share that. And I know countless people in my network have reached out to me and said, hey, Brett, because of you, I've started taking those steps and going and putting myself a priority. Because as an entrepreneur, it's a lonely place, and sometimes we put everybody else first.

I did that as an entrepreneur too. When I started being an entrepreneur, we were driving courier cars, delivering packages. And so I was living at McDonald's, Taco Bell, all the fast food places because we were 18 hours in a car. And it was not good for me. It put a lot of weight and I never have lost it since. But I did lose 100 pounds back in 2016. I started going vegan-ish.

I read the book Presto by Penn Jillette. And changing the paradigms of my belief system about food. You mentioned paradigms earlier and belief systems. Changing my paradigms was one of the things that really helped me lose weight. And yeah, it was that and stop drinking 10 to 15 amount of dews a day, half a bottle of vodka and McDonald's every other meal but put yourself first and and and that way i what i realized putting myself first is okay because it gives me more energy after i do that so i can serve others better i it's interesting you mentioned penn gillette i seen him at a cyber security conference he was there what a cool guy yeah he's a really nice guy he do you know he's had members in his team for over 30 years yeah they're like a family exactly nice i i reached out to during my weight loss journey

and thanked him twice and i basically told him i was on twitter or something i said dude you you saved my life like i'd yeah i was probably close to 400 pounds and probably you know once when i when i finally made the change and said i'm not doing this anymore i was i was out of breath i was like at my health bottom and i was just like i either do this or i die and i'm gonna have a heart attack and kill her and and that's where i was chris i was 349 and now i'm today i'm i'm 225 yeah i'm 120 but it's because of meth no i'm just kidding don't do meth you look incredible my teeth are shit though but yeah no i'm still i'm still in 300 i think i'm i think i cross i dance between the twos and threes but you know learning to eat better changing those belief systems was everything and you're

right you can't you can't save it you know you've got to put your oxygen man on mask on first as they say on the airplane and that's why you know doing that and then journey just to educate and serve and let people know about the importance of cyber security is important to me. I don't serve residentially more, but I've done a few speaking engagements for some seniors when I came back from a speaking engagement I had in San Antonio. And I spoke to the seniors audience in another city nearby to serve them. And I was so glad I did because I know I impacted a group of 40 seniors that could tell other seniors that you have to be careful

what you're doing and don't. So it's not just about serving business. It's also informing people to realize that this is a risk that needs to be taken seriously and to recognize what's your plan. The plan is to take action.

Yeah. If you don't have a plan, you're kind of screwed. Yeah, I've had to teach my mom all the cybersecurity things. I mean, there's been some times. There was one time she got something from the internet company. And I go over there and look at it. And it was really hard to tell that it was fake. It was really hard to tell.

And most times you can wave over the dot com. You can wave over the link and kind of look at the address. But even then, I couldn't verify it. And it was a really well done email. But yeah, they used to click on all that stuff. My sister used to click on all those task bars. Remember when they did the taskbar thing back in the day? Oh, yeah.

Her whole screen would be like these stacked cascading taskbars of God knows how many freaking hackers. I think I did a spy bot on our computer one time and it had 3,000 freaking hacker bots on it. Oh, yeah. I remember those days, a spy bot. There's one thing I wanted to make sure I shared with your audience today. And this is critical with the reality of AI today. Oh, yeah. And you might not even think, you may be thinking where this may go,

but it's actually completely different. I used to say, before you speak to your finance person say if you get a request to change something financially changing wire i would say jump on a zoom call and at least meet the face to face but now because of ai deep fake and everything people can impersonate you chris or me and so i'm telling people that you don't change wire transfers now unless you do meet face to face but also if you're doing it through zoom or teams what you want to make sure that the finance person in the president before you do that you have a agreed on secret word that you have with each other because this has happened in the last three months somebody in my network that i another cyber security firm had a deep fake and they lost a considerable amount of money because of this so having that foresight to think about that

i want i want that message to be heard and understood yeah that's yeah i mean ai is gonna take things to a whole new crazy level i can't remember what i was i think i saw a cyber security expert on tiktok or something and they were talking about how the hacks have accelerated and the speed by which they can check your password and stuff. Now they sound like they sound really smart. You used to be able to tell it by the broken English.

But now it's even harder to spot it when they're sending you an email. It looks even more realistic. Wow. It's crazy, man. Thank God I'm ugly because no one wants to impersonate me. I'm just kidding. Anyway, thank you very much for coming on the show. We really appreciate it. Give us your dot coms as people go up. Sure. Website

www.adaptiveoffice.ca. Instagram is great. Instagram Brett underscore Galant. LinkedIn, you can find me there. I'm the handsome dude. And 15 ways to prevent a cyber attack. If you message me 15 ways, I'd love to send that to you. No strings attached. If you use that and take action, that would mean the world to me. And AdaptiveMindset.ca coming

in January. Looking forward to seeing you all. Thank you very much for coming on the show, Brett. Thanks for tuning in. Go to Goodreads.com, Fortune's Christmas, LinkedIn.com, Fortune's Christmas, Christmas, one of the TikTokity, and all those crazy places on the internet. Be good to each other. Stay safe. We'll see you next time.