The Chris Voss Show - The Chris Voss Show Podcast – Mike Wolpert, Video Marketing Expert

Episode Date: March 11, 2020

Mike Wolpert, Video Marketing Expert...

Transcript
Discussion (0)
Starting point is 00:00:00 Hi folks, Chris Voss here from thechrisvossshow.com, the Chris Voss Show! Hey, we're coming to you here live, or actually we're on the podcast, so it's a live recorded podcast. You make that math work. Thanks for tuning in, folks. We appreciate you guys being here. Be sure to go to our YouTube channel at youtube.com forward slash Chris Voss. Hit that bell notification thing that, uh, why am I doing my own sound effects? I don't know why, because i'm too cheap probably anyway guys hit that bell notification so you can get all the notifications for all the stuff we do go to the cvpn or chris voss podcast network.com and you can subscribe to all eight podcasts that we have from a variety of different things over there and all that good
Starting point is 00:00:42 stuff and today i've got a very interesting gentleman. This is a guy I've known on Facebook for, I'm not sure for how long, but he's one of those people who's kind of come into my sphere of influence and he's been influencing me with his incredible videos and a lot of the professional stuff that he does on Facebook. And I said, hey, I want to know this guy better and let's bring him on the show, which we do a lot of times. Welcome to the show, Michael Walpert. Mike, how you doing, buddy?
Starting point is 00:01:06 Man, I'll tell you what, after a little set of kind words like that, I'm doing much better. My therapist thanks you. That's very excellent. Now, I'm going to introduce you as Michael Walpert. Did I do that wrong? Is it Mike or is it Michael? I actually am one of those guys that's pretty comfortable with both, although from my wife, when it turns into michael things are
Starting point is 00:01:25 either going really well or really not so well really not so well yeah i usually uh uh people usually prefer mike in business all right so we'll do mike walpert is on the show today and uh the only people who call him michael when they're upset is probably his mom and his wife so there you go we've all been there. My mom calls me my full name, you know, including the middle name. Right. That's when you know you should either run for the hills. So Mike, welcome to the show. Give us a bio on you. Give us a rundown. Tell us who you are and give us some websites that we can take and look you up on. Okay, sure. I am, by dint of my personality, a sales guy, by dint of my training, a marketing guy. So I spent my first career in the radio business,
Starting point is 00:02:13 which I loved because I work at rock and roll radio stations, worked in a bunch of different cities around the country. And that allowed me to really hone the idea of a 60 second story. I mean, when you're in the radio business and you're pretty good at selling ads, they give you big, fat accounts like Ford, Toyota, McDonald's, Budweiser, and you handle those. But you also have local business. And what I discovered is that big companies spend millions and millions of dollars putting together fancy stories that are actually quite not true.
Starting point is 00:02:42 And small business has wonderful true stories. So, you know, that's kind of the background. I'm a pretty simple sales and marketing guy, and it's having some fun that I like. So you did radio for a lot of years. This is awesome, man. We got you on the podcast. I see all the great video you do on Facebook.
Starting point is 00:03:03 I think you do. Do you publish on LinkedIn? I have been more active on LinkedIn in the last couple months, mostly because people are still sticking pretty much to business on LinkedIn, and it's a little breath of fresh air considering the environment on Facebook. Do we get your website so that people can check that out? Absolutely. I am at socialjumpstart.com, and you can find some information on the storytelling course
Starting point is 00:03:35 at mikewalpert.com. And I know I catch a lot of your great videos you do on Facebook. Are they being posted on YouTube or anywhere else that we can? We do have, yeah, I have two YouTube channels. Same thing, social jumpstart, youtube.com forward slash social jumpstart. Also, less businessy stuff, but still some at Mike Walpert, youtube.com forward slash Mike Walpert. So it's, I have a weird thing where I put videos up and then I just never take them down. So if you're interested and it's useful, it's useful for some people because I can talk to a client who might not be so
Starting point is 00:04:12 comfortable in front of the camera and say, you think you're awkward. Let me show you a video I put up in 2010. You want to see awkward. I think I, I think I have that same sort of issue. You go back and watch my 2009, 2010 videos. They're okay. They're okay. What's funny is Google just insists on, when I did the first video introing, doing video,
Starting point is 00:04:39 I think it was like 2009, 2010, they insist on keep using that video as the intro for kneeling the foundation for what's gone on now for the last 11 years and um i can't ever get him to stop and it's like this old-ass video with just horrible resolution because you know until 11 years ago the resolution was shit you barely get webcam over the internet back then um so anyway um it's great to know you like i said if you haven't got a chance guys check out his videos he does great interviews with the lots of interesting people uh he's very active on facebook and uh he may as far as i've ever seen he comes across as a really brilliant guy which is one of the reasons we have wanted
Starting point is 00:05:21 to have him on the show so you did radio for a lot of years, man. That must have been pretty fun being a, you were a DJ. I was a DJ for two days. Like, like most guys or like most guys I know in that business, you go into the radio business because you couldn't get in a band. So it's the eighties and not hair band. I was cooler than that when the punk kind of that new wave thing but you know I didn't play an instrument couldn't be in a band let's go work at a radio station holy cow that's fun
Starting point is 00:05:50 gee the DJs seem to be having fun and as it turns out I don't even have the Chris Voss voice let alone the patience to sit in a room playing the hot rock and playing the throw and playing the platters that matter.
Starting point is 00:06:05 I mean, I want that. Like, like most people, I hear my voice and it's like, I don't like my voice, but being around the radio business taught me that you can make a living having fun.
Starting point is 00:06:18 I mean, somehow I made it to be 50 something years old and I have had a lot of fun. That's, that's, that's the awesome part about it. I was just, uh, I guess born lucky enough to have a radio face. So, uh, there's no TV work for me, but, uh, but people liked my voice. So I guess I got that going for me, but, uh,
Starting point is 00:06:39 you gotta run with what you got, how to run with what you got. But, uh, yeah, we just would just, and just a shout out to our listeners right now. If you call in and you're number 17, you can get Leonard Skinner tickets front row. We've got them at the Delta Center there in Utah. And up next, news traffic and weather. Let's go to Stacy.
Starting point is 00:07:00 Hello, guys. We're up here at the radio station. See, but when I was in radio, it was kind of a different animal, right? Now, and I've only been out 10 years, so I did put in my last, I put in a stint with Clear Channel and watched the whole
Starting point is 00:07:15 less fun environment of radio become corporate. The good old days were when a couple of guys in town owned the radio station, and they generally played the kind of music they liked, and, you know, And the good old days were when a couple of guys in town owned the radio station. And they generally played the kind of music they liked. And, you know, it was just a casual thing.
Starting point is 00:07:33 And it was firmly local. You'd be lucky if you got some beer advertising or something like that if you were in a big market. Everything else is, you know, Bob's Gym, Mary's donut shop, the local sandwich place, restaurants, car deal. I mean, it's, and that's what I love because I think, I mean, I think that, that this economy of ours will continue to grow because of small business, not giant corporation business. I mean, so that's, that's, not giant corporation business. I mean, uh, so that's, that's what I love about radio. And that's what I can take into the storytelling realm of doing video. Awesome sauce. And, and that was the one thing, uh, that I, I've espoused to my younger,
Starting point is 00:08:16 uh, niece and nephew that are in their teens. Um, and for some reason I didn't get the importance of stories until, I don't know, a year or two ago. Like it never really fucking hit me. And I, you know, I started out in life thinking it was all about the end result and getting to the result and winning. And, you know, I grew up poor. So my whole thing was to try and get successful. And it was always the end result and one of the hardest lessons for me to learn were well two lessons was it's about the journey because in this life you're always evolving and then it's about the collection of stories like
Starting point is 00:08:56 you know i used to go to the opera ballet movies tv it never occurred to me why these things were important to us as human beings and it's the story and the stories are lessons the stories learn we learn from the stories entertain us they have a multifaceted value but appreciating the story yeah valuing the story you know why do we all learn shakespeare like i used to think that was stupid i'm like fuck shakespeare that guy's old man like old news like does he got anything for me it's like when my family used to come to me and be like hey you know king george used to be in our lineage i'm like do i get a fucking inheritance if not fuck that guy but uh no and it's the and so only a year or two ago or three a light went on on and I started, I read something from somebody and it was like the importance of stories.
Starting point is 00:09:48 And I'm like, holy shit. And I, I've been telling stories for like the past, I don't know, five to 10 years. I've gotten kind of better at storytelling and packaging a story, but I didn't really realize what I was trying to do. I was just trying to communicate better the concept of whatever idea I was pushing. And, and God, I wish someone had sat down with me when I was younger and said, Hey man, stories are really important in this journey. So. Well, yeah. And part of the reason that stories are so useful is that they're told in a linear fashion, right? I mean, we're time bound, linear thinking beings. So when you give me a list of facts and figures about how great your thing is, my brain has to shuffle it, organize it, think what to do with it. And usually what to do with
Starting point is 00:10:38 it is get it off, you know, sort it, get it out of the way. But when you start by telling somebody a story, you're giving them a time and a place. Oh, you know, three or, get it out of the way. But when you, when you start by telling somebody a story, you're giving them a time and a place. Ooh, you know, three or four weeks ago, I was talking to a client just like you, Chris, and this problem had, they had problems very similar to you. And here's what I did for them. And all of a sudden I'm comfortable in paying attention and it's a lot easier for my brain to grit, to grab what you're saying. So, and you know, the stories could just be a little short things,
Starting point is 00:11:10 but they're meaningful and they connect. I love it. And it's interesting. It's interesting to me because you've talked about how you've mastered storytelling and, and in the radio business, and then you've used that throughout your different business aspects. The what's interesting to me is, is how, even if you don't, uh, even if you have a story in life, um, you, you sometimes don't find value in it. You're like, well, that's a great story, whatever. But then sometimes it comes back to you. So, um, uh,
Starting point is 00:11:40 a good example of that is, uh, years ago, was a kid i read where the red fern grows because when i was a kid probably like you uh everyone or where the red fern grows the hobbit and i think the uh the dog guy who knew uh hand uh uh hand solo now that's stuck in my brain just made a movie the jack wild the wild books jack wild uh yeah not shell silverstein but the other cool guy call the wild yeah how am i not i'm not thinking it's terrible it's the where the wild things are that was the name of it yeah that was the other one um that was a big one yeah everyone read um uh but uh uh harrison ford, he got just into a movie. There'll probably be a whole series because that gentleman wrote a ton of books.
Starting point is 00:12:30 And I remember reading him as a kid. But I read Where the Red Fern Grows. And I read it a couple times. I love that book. And then I put it aside. Decades later, one of my companies, we hired some who'd been uh fired from a competing company we hired them turns out they had a employment contract um and it was kind of interesting shakedown because the gal had actually tried to date me we got out to a business dinner and i
Starting point is 00:12:58 thought it was to buy her company she thought it was a date so it was a little weird so i guess to get back at me for not following up on dating her because she was like Donald Trump. She was a lying psycho. And so she decided to sue us over taking these employees. What I didn't know is she was doing information checking to see if I had money. So it was a shakedown lawsuit, basically, over these employees we hired over a non-compete agreement.
Starting point is 00:13:26 So she sued us. And one of the great stories that i'm putting in my book is the story of how i won the lawsuit and actually her and her attorneys ended up suing her for their money uh because i'd read where the red fern grows and uh so um uh long story short basically there's a there's a thing in the way the red fern grows where uh they would catch raccoons to get their skins back in the day uh and they would carve a hole in that log and they would make it so that the hole the the opening of the hole was smaller than the inside of the hole inside the log, if that makes any sense. And so what the raccoon would do, and they'd put a piece of tin that could barely fit through the hole in there.
Starting point is 00:14:12 So the raccoons naturally being, you know, little shithead curiouses, they would stick their hand in and grab the piece of tin. But once they got their hand on the tin, they couldn't get out the hole. They were stuck in the hole. And the lesson I learned from that was, uh, if you sue me, you're stuck in a lawsuit with me. I'm not being sued. You're stuck in it with me until we both agree to let it go. That was a very powerful thing. And it changed the dynamic of the lawsuit. Uh, whereas it will flip it the other way it changed the negotiation uh which is pretty
Starting point is 00:14:45 dynamic and and in my book but it's how we won the lawsuit and if it wasn't for that story learning that as a child and and of course my my attorneys were throwing me to the fee wolves of just billing me per hour and draining me dry um in the end uh i think it cost us 10 000 but because i learned that she was stuck in a lawsuit with us it cost her 50 000 and my last divorce that's just uh you need to go out of that again you're not losing enough money there that's a that's dropping the bucket for a divorce man i got friends that are hundreds of they're almost half a million dollars so the numbers uh the ratio is what i'm after with the more okay there you go i've been looted plenty yes thank you you try again man you just need
Starting point is 00:15:36 to keep up in that annie that's why people get married multiple times hey my wife and i my current wife and i figured it out we We are on lucky seven between us. That's awesome, man. That's awesome. You know what? There's a story there somewhere about romance and belief in something. But what you just say is so important because you learned a lesson over a long period of time through a story that your brain held on to. And when the time was ready, it just replayed that tape for you.
Starting point is 00:16:07 There's no way that we can do that with facts and figures. It's just to the vast majority of us, that stuff doesn't stay available. And the thing I, go ahead. No, I was just going to say the lessons we learned from our mom, from our dad, a lot of them. I mean, I'm certainly not a religious guy, but what we get out of the, what's available in the Bible are the parables, story, story, story, story. True or not, they're stories. And that's how we're, you know, we're one of the more painful things. There's a
Starting point is 00:16:39 rush to storytellers now online and wired for story is, makes me flinch a little bit, but it's true. The best way to get somebody's attention is, Oh, Oh, Chris. Yeah, that's interesting.
Starting point is 00:16:52 Let me tell you a little story about that. Definitely. People listen in. I mean, this is the whole reason I never really realized why we consume stories or I never thought they were very important to me. I was very linear in what I wanted. And I was, I was like, I'm going to me. I was very linear in what I wanted. And I was,
Starting point is 00:17:05 I was like, I'm going for this and I want to be rich. I want to be a CEO of my own company someday and, you know, have this money and success. And to me, like everything was expendable outside of that thing. The one thing I always had was I always had an intellectual curiosity. Maybe it was, maybe it was because of the way I was raised and, and, uh, maybe it was just my personality. But one of the things I always had, um, was the love of stories. And I never really, I just never knew it. I just kind of liked them. And so for me, I would come home every day to, um, I remember this one example with one of my great girlfriends. She was really nice, but it just didn't work out.
Starting point is 00:17:45 And I would come home every day, and I would be like, hey, man, check out these stories, and I have all these stories from work. You know, I had 100 employees, so there was always like, you know, there was always stories going on that I could come home with. But I was endlessly curious. I was always listening. And she worked for Delta, and she was like the head of um um the head of uh the management for the flight attendants and anytime they called in six she'd have to go do the things
Starting point is 00:18:11 and she was a really nice gal i'm not knocking her any way shape or form but when she would come home i would tell my stories then i'd be like what stories do you got and she'd be like nothing and i'm like wait you went to three cities today? You traveled with hundreds of people on a big boat in the sky, and you don't have any stories? Like nothing stood out to you? And she's like, no, nothing. And so I've always been curious about these people that can go through the world,
Starting point is 00:18:39 and I found this growing up in a cult, religion and stuff and a lot of other things where people go through this life in kind of this robotic nature where they don't really see what's going on. And I've been guilty of that as well throughout my life where I'm not paying attention and I'm not enjoying the journey, if you will. And so that always used to madden me. In fact, at one point, I finally said to her, it was kind of funny. I said, you know, I think I'm going to pay to have someone kidnap you and just hold you hostage for like a day just so I can have a fucking story. Like you're an asshole.
Starting point is 00:19:17 And she was right. I was a horrible person. It's a good thing she didn't end up with me. In fact, I think most of my girls. This is a little extreme. I will say it's a little extreme. I thought it was more me. In fact, I think most of my girls. This is a little extreme. I will say it's a little extreme. I thought it was more funny. I mean, she's going through life.
Starting point is 00:19:29 This is what bums me out because I'm wired completely to be fascinated by what else is going on around me. Like my dad, my grandfather. I come from a family of nosy people. Not in your business, but, hmm, wow, really? How does that work? And it's just so interesting. People have these amazingly complex lives going on, and they do things, and they know all these different things.
Starting point is 00:19:58 They've been to different places, and you can find out all of these secrets by looking at them like this and saying, wow, tell me more, tell me more. And I think the reason we love stories is because life doesn't come with a manual. So these are the only ways we can learn. I mean, there's the old saying that, and I think I've amended it. I think my version is the one thing man can learn from his history is that man never learns from his history. And that's the real problem of why we keep repeating, why we keep failing. There's no manual. And I've just always been curious.
Starting point is 00:20:37 And so the thing I've exposed recently to my niece and nephew who are just starting their lives at 18 is I said, look, be intellectually curious. Be curious about life. Collect stories. Learn stuff. I remember watching Steve Jobs. you who are just starting their lives at 18 as i said look be intellectually curious be curious about life collect stories uh learn stuff i remember watching steve jobs i think it was one of his commencement speeches it's kind of a famous speech but he talks about how he was failing at school but he was kind of interested in learning about fonts and and uh lettering and and and the whole thing behind the different uh i forget what it's called um but he was really interested in that so he took that class because he was interested even though he didn't give a shit and he probably failed at it but that made him he put that information in
Starting point is 00:21:16 the first apple computer and that's what put the foundation down for the for the mac and his success with apple and if it hadn't been for that, you kind of have to wonder where that would have gone. And so, you know, he basically says, you know, you'll be surprised at what stories and what lessons you'll learn in life that you won't actively use now, but you'll use later. And you'll be like, wow, I'm so glad I learned that from a long time ago. Right. And it stays, it's like a little tape ready to play. I, you know, we're having a little concern around the world with coronavirus. And I don't play the tape of fear in my head, you know, for whatever reasons. What I play very clearly is my mother telling me, go have a couple of vitamin C and drink a nice glass of water. Like that was her cure for everything. So I am prepared for the pandemic because my mother already told me a story.
Starting point is 00:22:12 Go have a couple of vitamin C and a nice glass of water. There you go. There you go. But that story, because when I was a kid, right, that's just the same. But the story is when I was a kid, I go take the vitamin C, not get sick. This gave me, you know, some sort of immunity, whether it's psychological, you know, I'm a big, big fan of, you know, is it really a vitamin or is a placebo? I don't care. I think the message is from my hand to my brain today, we're doing something good for ourselves. And break to our sponsors today,
Starting point is 00:22:48 brought to you by Vitamin C Energy. You can find it at your local Walmart. You can buy it at Costco with the five pounds of, or five tons of toilet paper that you just bought. So not to make light of coronavirus, but why are people buying toilet paper? I don't get it. I have no idea.
Starting point is 00:23:04 I went to get some disinfectant and I am an occasional Costco shopper, and they had nothing. So I walked out with a giant bottle of American Kirkland vodka for like $11.99 for a five-gallon size. It's good to disinfect the inside of you as well. Well, I haven't had a glass of vodka in a dozen years. I don't intend to have one right now, but I have a friend who told me a story about how it is an excellent natural cleaner.
Starting point is 00:23:33 If you want to wipe down your counters and stuff like that. Oh, well, there you go. There you go. I was actually reading because so many people are buying Perel that, uh, I guess there's recipes you can get.
Starting point is 00:23:44 And if you have ever clear and you have isopropyl alcohol, I think it is, you can mix the two. I'm not sure that's just keep it away from an open flame, but you could mix the two. And then you've also got something to drink for the kids. You know, they can lay off the Tide Pods for a week. I do love a YouTube video story about fighting disease that begins with, so if you
Starting point is 00:24:08 have a bottle of Everclear laying around. That you haven't finished. I had some Everclear one time at a Fat Tuesdays in Key West, Florida, and I think I went to jail that day. This just in. So awesome, sauce. So stories are important.
Starting point is 00:24:32 Tell us more about what you get. You do a lot of consulting work. You do a lot of different coaching with businesses and people in business. Give us a little bit of insight into how you do that and what you do. Well, what I find is everybody is aware that video really is the thing, right? I mean, all I can cite statistics and this and that. But the truth is people are watching this little device and they're watching it like this close, right? Like you're watching a video on your phone. You're kind of like, hey, man, I don't know about you, but that's pretty personal. Did you spend five minutes looking at your spouse this close today? Wait, I have a spouse?
Starting point is 00:25:13 Right, yeah. Good news. I do. And I better go spend five minutes doing this. Hi, you're awesome. But the point is it's an intimate connection. And if you're just really being human and telling a story about some future goodness, right? Like you're this,
Starting point is 00:25:30 the story that we want to sell in a selling environment is of a future, a wonderful state of being that you're going to attain when you buy our thing, learn our thing, do what, you know, do what we do, whatever it is. I work with people to just do a simple selling message for start, right? Hi, I am. We do this thing, whatever that is, for these types of people so they get this awesome result. So when I'm hearing this story, we do this thing. Oh, well, that thing,
Starting point is 00:26:07 that's something. I'm interested in that thing for these types of people. Ooh, people just like me, right? When you're telling me the story and then you finish the story with, and they get this awesome result and the listener hears, I would like that result too. And then your call to action. Sorry, go too. And then you're called to action. Sorry, go ahead. Yeah, then you're called to action is let's see if it's a fake. Give me a call. I mean, it's not sell, sell, sell.
Starting point is 00:26:32 Yep. It's. You got to tell a story. I mean, it's what you got to do on a date before you go for the first, second, third, or base. You got to tell stories and get that gal interested in your, in your, in your life. Um, or you, I suppose, maybe not your life. Um, but, uh, you know, brands are doing that nowadays and it sounds like you're doing a lot of coaching. That's the, one of the reasons I invited you on the show is because your videos are done really well compared to mine. Um, and,
Starting point is 00:27:00 uh, and, and they present very well. And I love how animated you are in your stories too. That makes them very interesting visually because I've seen people that do the videos where like, they're very stoic and they're just like, you know, part of the animation or part of the people are watching a video is, is, is, is making it interesting and keeping their interest. I think that's the biggest challenge that everybody has, including brands or myself is keeping that interest. You watch your, you want, you know, you go on YouTube, you watch your fall off of video watches and you're like,
Starting point is 00:27:31 what did I do wrong? Right. And, and, you know, part of that videos, videos evolving, I think becoming more and more important, but as it becomes broader, people do, you know, doing more and more what we're doing is we're getting a lot of this jiggly hand motion handheld i mean if you're going to use your phone to make a video about your business that is awesome go spend 150 bucks on a gimbal oh my god it's critical yeah so there you know there are some things to do like that, but the, the idea, unfortunately our brains are getting a little bit twisted from the Hollywood movies, right? I am not a huge moviegoer anymore.
Starting point is 00:28:13 I was for many, many years. The last thing I went was the Terminator thing where the universe ends. I was exhausted after that fricking movie. I mean, at one point I kind of closed my ears i mean one of these theaters here's how much i don't go to the movies you know theaters have big seats that recline and they're like easy chairs and you put giant cups in a very nice environment but every three four six seconds at the most is a gigantic scene change right it's just whipping your brain all over so you pay attention, on a video that you're
Starting point is 00:28:47 doing to talk about your business, there has to be some element of that because this would be people becoming used to. So the idea that you would, there's videos of me that are just like iLock because that was the thing I thought I needed to do. And it'd be like, hello, I have spent a lot of time memorizing this. No teleprompter. No looking down at a note. No. And there are some regrettable things.
Starting point is 00:29:13 I spent a lot of time as a sales trainer. So earlier, a lot of my videos tended to be very dictatorial. And this is what you should do and this and that. So anything's okay. But here's why a story works. One of the first real huge examples I had, I worked with a guy in Daytona Beach, Florida, a really fun town to be in the radio business,
Starting point is 00:29:34 especially rock radio. I worked at a station called the hog baby. And so that's a pretty cool place to work when it's bike week and women are taking off their clothes because they're drunk. But there's a guy, to stick to the story, this guy has had a restaurant. He had bought and he had sold this restaurant to a few people over the few years I'd been around. They all failed. He took the restaurant back. He opens up the restaurant. He calls it Whiskey Pete. He sells wings. It's a bar, right? It's a bar that sells food. And he didn't believe in radio and he didn't believe in advertising, blah, blah, blah. I really was on this guy because I knew it
Starting point is 00:30:12 was a good fit for my listeners. So we made him, his name was John DiGiulio. His name is actually still John DiGiulio, but everybody to this day, almost, it's more than 15 years later, probably almost 20, people still call the guy Whiskey Pete, because we made him come in the studio, we introduced him as Whiskey Pete, and then we told a story about why his wings were good. And he would say, oh, the secret to our wings is we deep fry them, then we knock off the grease and throw them on the grill. And he told that little vignette, what does that do? That creates a visual right in your head. I'm hungry now.
Starting point is 00:30:47 Right? The wings come out of the greasy fryer. We knock the grease off. Oh, man. For those listening to the podcast, I am wiggling my hand around, knocking the grease off, and then throw them on the grill. And that became a thing he said. And people would come into the restaurant. You could have them made like that or you could have them made regular and people would come in
Starting point is 00:31:05 and they would order and they would say now I want you to knock the grease off and throw them on the grill and this is 20 years ago and I'm telling you the story now that sticks in your head for a long time you know it really does it's kind of funny
Starting point is 00:31:21 I was going to do a bit there hey folks thanks for tuning in to K-Log here in Daytona Beach It's kind of funny. I was going to do a bit there. Hey, folks. Thanks for tuning in to K-Log here in Daytona Beach. It's 1146, almost the top of the hour. We've got weather and traffic coming to you here.
Starting point is 00:31:37 That radio station was a perfect announcer guy. The guy who did the, you're listening to the hog. He made you sound listening to the hog. He had a voice. He made you sound like a schoolgirl. This guy was just...
Starting point is 00:31:51 He had a voice twice as deep as yours. And he was half my size. I mean, this little skinny dude showed up. But he talked like this. Yeah, I was lucky to grow up with... Was it the werewolf? The wolf? Yeah, you listen to the Wolfman. The Wolfman.
Starting point is 00:32:07 You must have heard of it this year. You listen to the Wolfman now. Wolfman Jack. Wolfman Jack. And then Dr. Demento. I was a big Dr. Demento fan growing up. Oh, yeah. Big Dr. Demento fan.
Starting point is 00:32:17 You know what? I never realized about radio because here in Utah, when I grew up as a kid, we had some really great radio station djs and they had a team two or three people and they they had uh characters um that were kind of like a lot of a bit like the south park people the south park wasn't around then but uh they were like little kiddie voices that were funny but i never realized that most of that shit was scripted beforehand like i never i never knew that a lot of shit was scripted beforehand. Like I never, I never knew that a lot of radio scripted. Like I just thought those guys are brilliant at just coming up with that
Starting point is 00:32:49 shit and then bouncing off each other with the thing, the improv. And then later I met a DJ and he's like, that's all scripted. Chris, we all write that shit. I'm like, what?
Starting point is 00:32:58 No, you ruined it. No, I think there's some of both. Yeah, I was probably, it's probably, I was just all my stuff. So always made stuff i mean some guys walk through life making stuff up
Starting point is 00:33:11 i was saddened to discover my friend is a comedy writer one of my childhood friends a comedy writer in la and one of the things he does is he writes the little bits when a movie star goes on like jimmy fallon or you know know, or, or Kimmel, like all that scripted too. And I'm like, really, I was actually fallen for that. Just being clever banter.
Starting point is 00:33:31 Yeah. So did I, I did. I had no idea. And that's why we do a pre-show on the Chris Voss show. Uh, because I, I learned that on those shows,
Starting point is 00:33:40 they actually have a pre-producer that goes in and I'm too cheap to hire one, but they have a producer that goes in and sits down with the guests the guests and goes you know we want to go over and what's the thing and and so you think it's that beautiful banter but it's all cued and you know it's on index cards but they have a bigger budget than you and i i had the same experience i would you know i used to listen a lot of stern back when he was funnier. Let's put it that way. Um, and, uh, uh, what's his faces on the show?
Starting point is 00:34:07 The comedian, I kind of left the show when he left. Um, no, fuck Jackie. Um, although Jackie is funny. I mean,
Starting point is 00:34:16 come on. Anybody who can write for penthouse jokes is, uh, good in my book, at least from my age of childhood. Um, but, uh,
Starting point is 00:34:24 already laying, already laying. I loved already laying on the show. In fact, book at least from my age of childhood yeah um but uh arty lang arty lang i loved arty lang on the show in fact i think i was tuning in more for arty than than uh than uh the thing and so i was early doing the chris voss show podcast and uh i remember stern was doing this thing where he'd do the nbc he was making you know a parody fun of his old NBC days when they used to force him to do the call-out letters at the top of the hour and the bottom of the hour and the time and the weather. Because, you know, federal law.
Starting point is 00:34:53 Is it federal law? Wow, okay. Yeah, top of the hour ID. Absolutely. You must get your weather goddammit or you'll be in jail. It's very weird laws. So he would do the nbc so i was fucking around with it on a couple shows and i did welcome to the chris voss show the chris voss show dot com and i just like randomly sing it different and i did that for like a week or two and then i stopped because i was like that was just a bit you know it's done
Starting point is 00:35:22 kind of did it and i got this call from a guy in canada and he's like hey man why'd you stop doing the the singing part of the show and i'm like well it's just just it was a bit it got done and he's like no man that's the best you got to keep doing that i'm like are you fucking serious like are you serious and so now when people come up to me people started coming up to me going the chris faul show i mean they run up to me at events everywhere i go all my fucking friends when they come up they're like the chris faul show the chris faul show and you're just like holy shit now i can't ever do a musical intro or anything because people remember it's it's a little audio it's an
Starting point is 00:36:05 audio mnemonic but it's also that little that little hook of the story it triggers in them a series of other things and and i mean it's i'm the same way i'm like i almost interrupted you when you're doing the intro to go wow i'm seeing it done live this is so cool you know but people just they just they love that you know they love that i mean i have people jump up to me they'll just come walking up to me in a crowd and be like the chris voss show and you're like who the fuck are you man yeah well and stab me it's just a way to really draw a different kind of line right like all of a sudden that's oh i know they make a positive association when i was with the
Starting point is 00:36:46 radio station in daytona beach the morning show guy frank scott the man with two first names frank scott thought it was very funny to make fun of the sales guy who was generally hung over and would call in in the morning that was me and uh so i one day i made the mistake of saying, you know, I like to think of myself as the local sales stud. And he said, what was that, sales slug? Hey, slug, that's what we're going to call you. So in that moment, I became the sales slug. My first wife was in the billboard business. And as a birthday present, she put up four billboards around Daytona Beach that had the radio was in the billboard business and as a birthday present
Starting point is 00:37:25 she put up four billboards around Daytona Beach that had the radio station logo my picture and the sales slug in the middle which is awesome and expensive if you don't have a wife in there and actually it was expensive in the end but that part was free uh To this day, there are people, and this is 20 years ago, to this day, there are people who will come up to me and go, slug. You realize,
Starting point is 00:37:51 Mike, I'm never going to be able to look at your name ever again, or see you ever again without thinking of slug. It's going to be Mike. I got to remember. Mike, I'm going to delete this story. Yeah,
Starting point is 00:38:00 I got, I got to remember not to, this is so good news. Last time I'm ever going to tell this story. It's on the Chris Voss show. You'll never hear that. Chris, can you not publish this video? It's called Slug.
Starting point is 00:38:14 I mean, that's a book right there. I don't know if it's a movie, but it's a book. It was a hook. And because of the hook of the morning show talking about the sales slug and billboards up around town for you know briefly people would now call the radio station they wouldn't say i'd like to talk to somebody about advertising they would say i'd like to talk to the sales slug please so i went from being i got all the call-ins yeah no one wants to call the sales department they
Starting point is 00:38:44 want to call the sales slug they want to call the sales slug. They want to call the sales slug. So everybody did. It was my story. I told it well. And it was easier to give me a big promotion to regional sales manager than to argue with me about this kind of stuff. There you go.
Starting point is 00:38:56 I mean, you're not going to, you got to give the sales slug a raise because he's the sales slug. But no, you just educated me on a new term audio mnemonic. I, I flunked English. So how important is that to, how important is that to, you know, what you advise your clients and tell them to put in their videos and stuff? Well, I think it's, uh, it is important to have some sort of consistency and that's why I,
Starting point is 00:39:22 I really encourage people to get to, to get a simple selling message down, right? Because as soon as you follow this little, the format of I do this thing for these kinds of people so they get this result, when you're filling in those blanks about whatever your business is, they're creating a movie in their head based on events that have happened that are positive, that are similar to what you're saying, right? And by keeping that consistent, or by using, you know, by using that same, some sort of mnemonic, some sort of clever little saying, some sort of subhead, it just gives people a way to categorize you a way to remember your way to, you know, kind of draw a little connection to you. So it's, it's,
Starting point is 00:40:09 it's important to have fun with it. Would you say it's close to your elevator pitch? I mean, that got big a couple of years ago with the elevator pitch. Yes. I think it's, it's elevator pitchy. But longer? Sometimes that feels really too elevator pitchy. What I like about the we do this thing is what I call that opening. We do these things. It's all about you, right?
Starting point is 00:40:47 So if you were a guy who's – it's hard to make something up, but let's say I consult the podcasters. You know, I would want to not say, hi, I'm Mike. I am the number one consultant to podcasters in the whole freaking world. They give me a lot of money and I give great advice because nobody cares about me, but they care about those themselves. So if I tell a little story that is, I help podcasters just like Chris Voss build their audience way above 400,000 downloads. They already got to 400 million downloads, blah, blah, blah. So they become rich and successful and their life is fabulous
Starting point is 00:41:19 and they drive the car they want and they're able to thumb back at their past and go, look, I win. All of a sudden people are you know all right that might be a little long but no no it's very true that's what i do every time i get uh asked to come back to the my high school no i'm not well it's a connection right it's that it won't remember not might not be the clever little advertising jingle like, Winston tastes good, like, fill it in. Winston tastes good like the brain's gone, man.
Starting point is 00:41:51 It's 53. Well, so this would be an awesome way to prove my point. If you had said, Winston tastes good like a ding, cigarette should. Oh, that's right. Yeah, yeah. It's the dementia kicking in, man. I'm losing it. I think it's a voluntary dementia, though.
Starting point is 00:42:09 It's the damage from all that drinking when I was younger. But, no, it is interesting how much of those jingles stick with you, like jingles from, you know, going back to way back when and how much, like when you think about a brand, the jingle comes to your head. you know, going back to way back when and how much, how much, like when you think about a brand, you're like, you, the jingle comes to your head. I mean, even, and, and Intel was the first one when I, I was in the radio business at the dawn of the computer age and Intel,
Starting point is 00:42:36 uh, co-op advertising is where somebody will pay for a chunk of your ad because you mentioned their company. Uh, you know, cardio with the most obvious example. Supermarket ads, we see all the pictures. That's co-op advertising. If you include us in your ad, we'll give you a little bit of money to pay for the ad. Intel was giving 75% co-op, meaning they pay for 75% of your ad. If you said the word Intel followed by that little, i can't even make the sound intel inside sound that little intel inside sound that's all they asked for all you have to do is say intel
Starting point is 00:43:14 inside and they gave you money yeah and here i am it's been a long time since i heard that we're telling the story see that so those are good hooks but the stories that you that you tell become so ingrained after a while uh and promise some sort of benefit that oh here's a here's a good one when i was in daytona beach nascar was a client nascar had a big fancy uh uh entertainment thing that they built just then called Daytona USA, which was kind of like a museum attraction. And there was a big gift shop called Daytona 2000 because that was in the future back then. And so my buddy ran the store.
Starting point is 00:43:57 He says, hey, I was in there on my birthday. He said, hey, you know, you like those model cars that we have. It's not actually here. I thought it might be in my office. You like those model cars that we have. It's not actually here. I thought it might be my office. You like those model cars. You know, the $100 kind, metal that come on the block with the top and the doors open. And I had wanted to, at the time, you know, sales guy like you, right? Goals, goals. And I said, when I turn 40, I'm going to buy a black 911 with cash. Goal.
Starting point is 00:44:28 And I knew that goal when I was talking to this guy. He didn't have a black 911. He had a silver one. Turns out I didn't buy one of 40. I bought a divorce instead, more expensive and more worth it. But I used that car model that he gave me that day on my desk. I was doing sales training for younger guys. And you can't really say, do this, and you'll be able to have a good lifestyle in the house, because they're young, they don't have a lifestyle in the house. They have, you know, beer and chasing women. But I
Starting point is 00:44:53 would say, look, if you do this, if you have fun in this career, you can really open the doors to whatever you'd like. For instance, this car, you can have this car. And I would use the model to tell a story about future success. And the story basically was, if you work hard, you will have this car and you will be successful. Okay, that's a nice story. And it worked. And people were like, yeah, go team, go sell ads, make money, woo-hoo,
Starting point is 00:45:18 have fun. And after a while, I changed jobs. The thing went in a box somewhere and never to be seen again. Fast forward more than 10 years. Let's say 10 years. Fast forward 10 years. I walk into my friend has a car dealership. He specializes in high-end used cars here in Northern California.
Starting point is 00:45:40 So my wife is out shopping for a car, not me. And we go in to see a car dealer that we know, like, and trust, of course. And there is a car. And I'm like, are you kidding? I'm really not that much of a car guy. I'm a camera guy. I love gear, but I'm not like a big car head. And I had to have this car. And I was like, oh my God, that's like a weird reaction. So I, I actually kind of left. I'm like, hey, Laurent, I don't know. Yeah, yeah, I got to go. Right. But I somehow needed this car and I left. And I had said, if I get a big check from a client that I was expecting, blah, blah, blah. Anyway, my wife as a surprise winds up taking that big check from a client and going to buy the car.
Starting point is 00:46:25 Oh, nice. And because she's awesome like that. I mean, like, how does, I mean, what's that about? That is the kind of woman I'm into. The only problem is the car was for her. Oh! No, I'm just kidding. Well, here's where it gets really weird.
Starting point is 00:46:38 I don't even know how to drive a freaking stick shift. I lived in Florida for years and years. I live in California now. You have to know how to operate a stick shift on a hill. I did not at the time possess that knowledge. But the weird thing is about two weeks later, she's under the stairs in that secret closet digging through some old stuff. And she pulls out and she goes, wow, what the hell is this?
Starting point is 00:47:01 And it's the model of the car that model of the convertible porsche that the guy gave me in 1999 at daytona international speedway is exactly the car that i bought it's the same make model year it has the same custom rims on the side it has the same sport seats it's a convertible it's the same color combination it is not kind of like that car it is the exact car that i had told my brain a story if you have this car you'll be successful when you're successful you can have this car my brain set up a loop that played quietly in the background until i saw the car so it's kind of like the car was your, your an early stage before vision boards.
Starting point is 00:47:49 Yes. Yeah, exactly. There you go. So that's what stories do. Yeah. And it's interesting. I've had the same thing with goals in my life where I've set goals and,
Starting point is 00:47:58 and, and then I'll go back and I actually have some of my original goals that I wrote when I was like 18 or 20. And it was amazing to me. I'm like, Holy shit, that came true. Um, but to tie all this together, being in business and telling stories and telling your story, your elevator pitch is so important. When I go to these shows and I do
Starting point is 00:48:16 interviews on the podcast or just interviews on the podcast, I'll have CEOs that will tell me, well, I don't know's what do you want to talk about i'm like you what's your story why why are you here well i don't know you just invited me in the well i mean do you have an elevator pitch dude i'll be like and they'll be like oh yeah and i'll be oh yeah and i'm like how are you a fucking ceo because like all my life as a ceo i this is this is you know, people always will say to me sometimes when they see me on lists of success and whatever in social media and four bucks, we'll buy you a cup of coffee too. Um, and there'll be like, Oh, you just got on the internet
Starting point is 00:48:56 early with Twitter or whatever. I didn't actually, when I, when I was a CEO, I knew and learned early when I trained to be a CEO that I had to sell everyone. I had to sell the employees. I had to sell the investors, the board, everybody I was doing business with, my vendors and why they should work with us and give us discounts. And I was always having to sell to everyone. Some people get this idea that if you're a CEO, you're just a monolith who sits around and, I don't know, eats cookies all day or something. Yeah. No, that's not the way it works. Just go,
Starting point is 00:49:27 you know, I always love when people used to say to me, it's great that you can do what you want or you can, you know, you, you're the CEO and you can just do whatever you want. And you're actually, no,
Starting point is 00:49:36 I'm actually changed to a giant big ball. It's a very gilded cage. But, um, I'm amazed at how many CEOs don't know their own story or have a story or know what story they're telling and you're kind of like well that's probably why you're a little lost right and so to tie all this together being a CEO being a marketing person in sales having a story to tell and be able to tell it well you know you got to have it down as to what your story is and being able to communicate it.
Starting point is 00:50:05 And in today's nanosecond world, in this low attention span world, you've got to be able to bang that baby out. And it's got to be quick and concise and right to the point because in five seconds, you're going to lose people. Right. Well, there's your story as a CEO, which is about you and your journey and your company and can be very fascinating. Perhaps more interesting, though, is the story of your customer who's kind of like the prospect that you want to tell the story to. So I don't really care about what you claim. I spent a long time in the advertising business and I get it, but that has changed now and people don't trust advertising. The last absolute claim that you could depend on from an advertising, you know, from an ad on TV,
Starting point is 00:50:51 I think the final straw that broke my back was when it turned out that VW has been lying about the emissions. Like that's just a simple thing. We have no context for the car gets 50 miles a gallon. Okay. That's nice, but you're lying about that so i don't believe any freaking thing but when you tell me a story oh you know you tell me about a story that you is real about a real customer who came to you with a problem right and people are not coming just to hand you you and your business money i have a problem you have a solution here's money freaking handle it so let me tell you about a guy who came to you with a problem, right? And the people are not coming just to hand you and your business money. I have a problem and you have a solution. Here's money, freaking handle it. So let me tell you about a guy
Starting point is 00:51:29 who came to me with a pile of money and a problem. He handed it to me and I solved it. Does this resonate with you? Do you have the same problem? Do you look like the same guy? Now, I don't need to know about you at all. I just need to know about you solve this guy's problem. And if you solved his problem, you can solve my problem.
Starting point is 00:51:47 So one of the most important stories you can tell is the customer story. What did they get? Oh, that's awesome. And a lot of people have to, they struggle. My story, my, you know, this Joseph Campbell idea of the monomyth where you're going to work where one story is the whole story. And you try to make all stories
Starting point is 00:52:05 fit into this cycle of essentially star wars and and it's not like that it could just be a cool thing that happened yeah you know that's what people remember um and when you tell me a story about your customer who had good results it's true yeah It reads true in my head. And so everything else falls away. Where did you go to college? I don't give a shit. You got an award? I don't give a shit. What can you do for me? That's all. And I love that you make that distinction because that's what a lot of people don't get. And that's what a lot of people are looking for. And I think you're 10,000% right in that people are so jaded nowadays with advertising and false advertising. They literally don't believe.
Starting point is 00:52:52 And one of the most important things I learned, because I'll meet people and they'll be like, I want to be an entrepreneur someday. Why? I don't know. Well, that's not going to make it for you. And people will be like, well, how do I become an entrepreneur? And I'll be like, you basically solve people's problems. Sometimes it's your own problem that you solve. And then you find out that exponentially, everyone has the same problem. You resolve their problems as well. You know, you use a product and
Starting point is 00:53:20 you're like, I don't like the re the way this cup doesn't have handles. It's really hard to hold. Oh, I should put a handle on it. And it's exponential as to how many different variations or innovations you can make to anything. Like one of the things I used to do in my business was, you know, there's always a way to improve everything, even after you improve it multiple times. And one of the most important things i learned listening to earl nightingale when i was a kid was he tells the story and i won't tell the story here i think i've told it before but you can look it up but he he tells the story about us a u.s steel consultant and basically the story is is that if it the the the result of the story or the
Starting point is 00:54:01 lesson is that if you can figure out a way to solve people's problems, they will pay you exponentially based on the value of the return of the problems that you're solving. And that's what you do as an entrepreneur. You're a problem solver. And if you look at that from a problem solving CEO basis, then you tend to find a lot of information because then you start asking
Starting point is 00:54:24 yourself questions, which are really important as well. And you go, how do I solve someone's problems? Or maybe you have a product that's already launched, but then you're like, how do we better solve people's problems? Or how do we improve what we're doing to solve more problems? Or sometimes you have a product that's aimed at one problem that you're solving. And then you hear from your customers, you know, you have a really great product, but if you could solve a few of these other things over here, that would be great too if you can make them inclusive. And then you go, okay, well, how do we pull this in?
Starting point is 00:54:53 You know, Steve Jobs was probably a good example of that where he took, you know, seven or eight different things that we all had as individual media hardware pieces and he just went and squished nolan to a phone i remember andy grignan a friend of mine uh who worked on the iphone telling me you know we're trying to put a phone into this little device we're trying to put a fax machine in there and we're trying to put a you know voicemail on and uh printer and all this stuff and and um so um you know solving people's problems and a lot of people don't look at, and so, you know, solving people's problems and a lot of people don't look at that.
Starting point is 00:55:27 And so I think it's real important distinction you make that don't, don't tell us so much about who you are and what you're about. But tell us how you can solve my problems because that's usually when I go searching for something and I'm having a problem or I'm trying to figure out how to resolve it. That's what I'm searching for. People who had my problem and got it fixed, you how to resolve it, that's what I'm searching for. Right. People who had my problem got it fixed. Well, that's exactly right. And I'm jumping in on you here, but this is the keyest point.
Starting point is 00:55:54 When people have problems, you solve problems. That's how you make money. That's how I make money. That's how everybody makes money, no matter what it is. So when people have unique problems, they're going online and searching for a solution. That's what people do. That's what YouTube is for. People go to YouTube to learn.
Starting point is 00:56:12 And they type in, how do I do this thing? And a great story to tell isn't about how great am I. The great story to tell is, you know, hey, Mike, as a video coach, one of the questions I hear often is, how do I get more comfortable in front of the camera? Well, let me tell you a little story, blah, blah, blah. So, or how do I simply make a video and quickly post it to Facebook? Well, let me tell you a little story about how that's done. So they're typing in YouTube or Google for an answer and you have made a video with a story that is the answer to the question that they have, the solution to the problem. So that is great because it's story. That is also great because it's video. You're also way more likely to get in front of a prospect with a problem with a video than a blog post that has, you know, all kinds of, all kinds
Starting point is 00:57:12 of competition. You're going to get people's attention with the video story quicker than anything else. So I think that that kind of brings the, you know, the story, the expertise. As soon as you're starting to ask questions, solve problems, I think that that kind of brings the story, the expertise. As soon as you're starting to ask questions, solve problems, I think those are the stories that you want to tell first. Those are the stories that come out most easily. Sorry. Exactly.
Starting point is 00:57:36 And that's the best hook. And I think we've tied the whole story thing together now as well as to why it's important and how it can be part of your business and how to market it well in getting, you know, the consumers to buy your product. I mean, that's really, I mean, I think what we've identified is some really great ways to look at it from business sales, marketing aspect, from selling yourself. If you're just doing it as a person, you're just trying to get dates on Tinder or if you're a CEO and you're trying to do that pitch or figure out what your story is and what you're what you're trying to push out there people want their problems solved I mean it's
Starting point is 00:58:11 really simple like it's really simple I I'll tell entrepreneurs they're like I want to be an entrepreneur I'm like why and I don't know it sounds really cool and you're like you have no idea but just wait right but. But who needs hair? Cause you'll pull it all out or lose it. But no, it's fun. But you know, you've got to have a reason.
Starting point is 00:58:32 There's gotta be that reason behind it. I mean, one of the challenges I've always had with all the business I've ever been in, except for the podcast, I love this sort of element where I can interview people and talk to people. I can find out what makes them tick. Cause to me, I'm collecting stories and I'm collecting, I'm collecting lessons and things
Starting point is 00:58:49 that I learned from it. And I learned from these. And so, so this probably be the one job I've done that I've actually really enjoyed. I've always liked being a CEO and being an investor, but I've never loved most of the business I've ever been in. I've never loved them. I've loved them for the money. I've loved them for the challenge of innovating them. Like I used to tell my board, I'm like, you know, I love being a CEO and being the guy who has to jump into the jungle in Vietnam and, you know, be the ranger who has to go, you know, cut, you know, a swath out of land so that we can, you know, bring in the camp and the troops. I love that aspect of it. But being that guy is cool. But for a lot of times, I wasn't very passionate about the companies I was in. So I think it's better if you can find a business that you like,
Starting point is 00:59:37 that you probably want to solve and build a business around that. Because then you're more passionate about it. You give a shit about it. Yeah. And you can't, you can't really sell something you don't love, right? The real pure sales is the transference of energy and excitement from one
Starting point is 00:59:52 person to another. So you can do your best, but unless you wake up in the morning going, man, this really can, like I have to dial back sometimes, man, video could change your whole business.
Starting point is 01:00:04 If you did this, I could just see you've got a great story. You're not presenting it right. What if you did blah back sometimes, man, video could change your whole business. If you did this, I could just see you've got a great story. You're not presenting it right. What if you did blah, blah, blah, blah, blah. Like I am on it and it makes, that's not always great, but you know, it makes me sometimes difficult to be around, but, but it makes, I mean, I get up to do this thing and I agree with you a hundred percent. You can't just wander around wanting to be an entrepreneur. You have to be turned on about something. Yeah. And I mean, the only thing I was ever turned on was the investment and making it work and make it profitable. That was my boner. Um, but, but
Starting point is 01:00:39 a lot of times it was hard because I was like, I really don't give a shit about how these things were invested in, but I enjoyed the investor part and the CEO part. So that was my aspect, but I highly recommend that people get into the business and they do that. And you're right. Video is so important today. People are consuming video from all sorts of different things. They're looking for entertainment. They've got their phones. So video now is being delivered in a way that, you know, when you and I grew up, if you want to watch video, you had to wait till you got home or someplace with a TV set, and then you can watch some video. You know, nowadays it's consumable everywhere and people are consuming such huge amounts of it that you need to be on that, on that, on that train, man. Cause if you're not like, what world are you
Starting point is 01:01:21 living in? Well, and, and, you know we're we're we're shifting because yeah people are watching gazillion videos and a lot of times they think well you know that's the kids and the gamers and this and that but we're looking at you know so e-commerce last year a trillion dollars oh my god holy cow what a number more interesting to me is e-training is knocking at $100 billion. So that's people who are looking to improve themselves, buying online courses, taking online courses, watching videos and learning.
Starting point is 01:01:57 So that's long-form learning that people are becoming more and more interested in than watching videos. So once upon a time, maybe the idea was, ooh, get in, get out, and there's a use for that. Facebook prefers a three-minute video. Now, they give you more push with a three-minute video. So you tell a three-minute and five-second story. Average length of a video on YouTube that gets watched, 10 minutes. So if you're talking to the right person, talk, right?
Starting point is 01:02:22 Like, don't try to be everything to everybody. That's not right. You know, but if you do this thing, I do this thing for these people just like you. I'm listening to this video, whether it's 20 minutes or two minutes, because it's for me. Yeah, he gets me. This guy gets me this woman gets me. And it's social proof. A video of you talking on the internet with a couple of comments or whatever is social proof. And we live in a world where I make my decisions based on the last three guys
Starting point is 01:02:58 who posted something to B&H Photo or to Amazon or to Yelp. Like, this guy is rude. Well, I'm not going there. That guy is rude. Really? This is the way to make decisions? Yes. So make it easy for me.
Starting point is 01:03:10 Make it easy for people to make decisions positively about you. When I was younger, all my decisions were made by the latest issue of Playboy. No, I'm just kidding. Anyway, guys, just wonderful lessons we learned here from Mike Walpert, and I appreciate being on anything more we need to know mike from you uh give us your plugs so we can wrap up we gotta have you on the show again because you and i could talk for hours about this yeah i'd love to great information to share with us uh yeah thanks uh i i don't uh i don't have necessarily something
Starting point is 01:03:40 to plug or sell i am a big fan of helping small business owners, particularly coaches, consultants, contractors, create easy video. We do coaching. I do a 21-day video jumpstart. My ask is that anyone watching go, you know what? I have one of these things. Let's see if I can start telling a little story. I had a call from a guy earlier today who said, well, I'm really uncomfortable and shy in front of the camera. What should I do about that? Practice. Sit there in your office, go, hi, my name is Mike. I do this thing for these people. Oh, I hate that. Delete. And do it again and do it again. And then someone will say, yeah, it's good enough. We're shooting for good enough and post it. And people will go, oh, you're awesome.
Starting point is 01:04:27 And you go, yay, I can do this. It's just like that. We're all cheering each other on. And in finality, if I may, the idea right now in the world of social media, there's so much negative shit. It's terrible. So when you have something positive to say people will share it right we're all looking for you know like it's we're never going to get back
Starting point is 01:04:52 to the facebook good old days where it was all cat memes and and and flash mobs but when you put up something that is positive people will share it so put up something positive is positive, people will share it. So put up something positive, let people share it. Go tell some stories, get some customers, grow your business, have the revenue flow in.
Starting point is 01:05:13 So your life becomes extraordinary. Your mortgage is paid. Your children are smart. Your wife is better looking all from telling stories on video. Wait, your wife gets better looking from stories. No, I wish I didn't include that.
Starting point is 01:05:25 Oh boy. All right. Well, there we go. Lessons for lessons for me. I'll have to try since I'm not married, but Mike, give us your websites.
Starting point is 01:05:33 People can look that up online. Yeah. Please visit social jumpstart.com. Or if you want to hear a little bit more about the actual business storytelling stuff, a program we put together is at MikeWolpert.com. Sounds good. Oh, Mike, it's been wonderful having you on the show.
Starting point is 01:05:50 We've got to have you on more. One of the things I'd love to have you talk about on another episode is some of the insecurities people have about being on video. Like a lot of women have those issues because they're really concerned about their look. And so I meet a lot when that's one thing I hear about people wanting to go on videos, their insecurities about that. And maybe we can talk some of the other things like for me, the shit that you get from trolls and how to deal with that and survive it. I mean, the insecurity stuff is funny. I did video training.
Starting point is 01:06:22 Most of our business is online training. We provide video courses for businesses about marketing. We've been doing that for years. And I was doing those sorts of videos for five years until I looked at one and said, yeah, that's pretty good. I think I'm still working on whenever my best video is going to be. It's a journey. It's a journey. So everyone, guys, go check out out mike i think you'll love him uh i love his videos on facebook he puts up really entertaining stuff uh i love how animated
Starting point is 01:06:53 you are in your videos and you move around and stuff and you're not stoic and and you make them interesting it's part of the story the visual nature of it uh where i see a lot of people that do these stoic videos and i lose interest in them very well because I'm just like, do you move? Are you a mannequin? It's just kind of like you. I am occasionally overexpressive. I love it. I think it's incredibly interesting.
Starting point is 01:07:18 I love it. It is what you get. Like, you know, I mean, I watch some of the videos and it's like sometimes I used to wear contacts in videos and my wife was like oh yeah wear the glasses you look less bug-eyed i'm like really awesome that's nice uh but i actually had somebody we do a monthly meetup for digital marketing here in town and i had somebody say oh hey do you practice your gestures and stuff before you do a video? And I was like, if I practice my gestures and I facial movements, would I look like, you know, like that's not what you practice.
Starting point is 01:07:54 But my point is, is that that's what it is, right? Like here's the package. If you don't like it, I'm sorry, but it's just the real thing. And if everyone's just the real thing,
Starting point is 01:08:02 you get to be cool and you attract the people that are into you, not into the fake version of you, which they talk about that. I know they're expressive is important because I do have people that I'll interview on this podcast and it's like trying to warm up a dead zombie. And you're just like, dude, do you have any personality?
Starting point is 01:08:21 Well, I got an excuse to come back there you go anytime mike anytime well thanks my audience for tuning in i hope you learned some good stuff check out mike online go to youtube.com for test crisp off hit that bell notification button subscribe to the channel if you haven't subscribed your life is probably less because of it and you don't want that no one wants that so just subscribe and uh i don't know you you might just see the the light will come on in your life and and you'll find i don't know something i don't know i'm not sure it's what you want to find but you'll find something let's put it that way uh go
Starting point is 01:08:57 to these um so go to the cvpn.com or chrisfosspodcastnetwork.com You can see the podcast there and you can subscribe. I like a billion different places. Subscribe to iTunes, Spotify, Google Music and stuff, Google Play. You can get the podcast anywhere. It's that freaking
Starting point is 01:09:20 popular. Anyway, thanks for tuning in. We certainly appreciate you guys and we'll see you next time.

There aren't comments yet for this episode. Click on any sentence in the transcript to leave a comment.