The Chris Voss Show - The Chris Voss Show Podcast – Steve Morris at EOS Worldwide, Certified EOS Implementer Facilitator on Leadership, Building Teams and Training for Success
Episode Date: September 18, 2023Steve Morris at EOS Worldwide, Certified EOS Implementer Facilitator on Leadership, Building Teams and Training for Success https://www.eosworldwide.com/stephen-morris#https://www.eosworldwide.com/ste...phen-morris# Steve had a really cool and interesting start to his career designing multi-million dollar racing yachts and building and coaching high performing teams to help his clients win the world’s most demanding yacht races. He has run and grown a small business, and then transitioned his career to become a certified PMP program manager managing million dollar budgets and helping the US Navy launch ships into the fleet. Eight years ago, he started his own business with the mission to help business owners build better lives through building better businesses, getting unstuck, fueling growth, achieving more profit and having more fun with their crew. Steve’s passion is bringing his expertise, experience and lessons learned with world-leading high-performance teams to help his clients elevate their businesses, becoming more cohesive, healthy and organized, so they can attain the results and success they want. In addition to navigating the voyage to success with his clients, Steve is an avid learner and practitioner of techniques that elevate his mindset and physical fitness, such as breath work, hiking, yoga and meditation, as he journeys on the path to the Centenarian Olympics. He and his partner, Kathy, are also building a permaculture food forest on their farm in Hygiene, CO.
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The brilliance of minds and intelligence and logicness is logicness a word logicness and uh what else i mean i i flunk
second grade so those are the only words i know uh on the show and we have an amazing gentleman
on the show he is a gentleman who is and he works is i clearly have no logicness at this point steve morris joins us
on the show today he's uh from a company called eos worldwide and he's a certified implementer
facilitator and business coach he's gonna be talking to us about all the different great
things we're gonna talk about leadership today teams, and his story is amazing.
In fact, it's so amazing, I'm going to tell it to you.
That's how amazing this is.
I'm actually going to read a bio on the show, which I actually do every show, but it sounds,
we're going to make it bigger than it is.
Steve had a really cool, interesting start to his career designing multi-million dollar
racing yachts.
See, I told you this is cool.
Did I not tell you this is cool?
I told you this is cool.
And he is building and coaching high performance teams to help his clients win the most.
Demanding yacht racing.
You know those cool, those yachts you see in San Francisco and other places that, you know, they're really agile and light and sometimes they crash.
That's kind of fun, actually. has run and grown a small business and then transitioned his career to become a certified PMP program manager, managing million-dollar budgets and helping the U.S. Navy launch ships
into the fleet.
Eight years ago, he started his own business with the mission to help business owners build
better lives through building better businesses, getting unstuck, fueling growth, achieving
more profit, and having more fun with their crew.
Steve's passion is bringing his expertise, experience and lessons learned
with world-leading high-performance teams to help his clients evaluate their businesses,
become more cohesive.
That's what I need, more cohesivity in my life.
I think you have to take more fiber.
That's what you do for that.
He's healthy and helps to be healthy and organized
so they can attain the results and success they want.
Welcome to the show, Steve.
How are you?
I'm great, Chris.
Thanks so much for having me.
This is awesome.
What an introduction.
And thanks for coming.
So I hope you brought the, what did I say?
The knowledgeness?
I don't know.
I made up some word.
I don't know whatever word I made up.
We'll come back to it for the callback joke of the show.
So give us your.com so people can find you on the interwebs, please, sir.
So I'm at usworldwide.com slash Stephen Morris. So S-T-E-P-H-E-N dash M-O-R-R-I-S,
Stephen Morris at eosworldwide.com. There you go. There you go. So Stephen,
give us a 30,000 overview of who you are, what you do.
Well, Chris, I'm a certified eos implementer and that
means i come in and help business owners and leadership teams just get what they want from
their business so often you know you start a business you start scaling it up and then all
of a sudden you find you just can't get your arms around it anymore. Lots of people coming into the office and problems here, 136
issues coming at them every day. And I come in, help them implement a complete proven system of
a simple set of practical tools. And it helps them tamp down on all that chaos, get some calm,
get some clarity and simplify their business and take it forward. There you go.
That's always a good thing.
Tell us a little bit about your life journey, how you got to where you are.
I'm always interested in those yachts.
I'm sure a lot of people are fascinated by them.
Those ones at the billionaire zone, I guess, were those the ones that they were running?
You know, all those really cool things that kind of lean out of the water and stuff
yeah well that's where i started my career my first job out of college was on a professional
sailing team and i really got to experience you know what it was like actually it was very
interesting because i went from like studying in college to getting up you know before six in the
morning going to the gym
and starting to lift a lot of iron off the floor because I had to get strong enough and fit enough
to be able to, you know, go out on the water every day sailing. But at the same time, I was combining,
you know, like my engineering skills with that professional sailing to help this boat get ready
to go sail around the world.
But from that, I actually got to meet the boat's designer up here in Annapolis, Maryland,
actually in America.
So left New Zealand, moved up to the States, got a job and started designing those America's Cup Boats that you're talking about.
Wow.
That had to be just amazing.
I mean, that sport is something else. I mean, not only are you in the water, but, you know, sailboats are you're talking about wow that had to be just amazing i mean that sport is something
else i mean not only are you in the water but you know sailboats are just cool as heck i i
sailboats are so fun to be on because you're out on the water but you don't have the noise of the
boat oh yeah it's a beautiful thing where you can turn off the engine and it's all quiet yeah
yeah and then you can uh you know you pour the cement throw the bodies overboard no i'm just
kidding you know you don't do that people that's the cement, throw the bodies overboard. No, I'm just kidding.
You don't do that, people.
That's the Sopranos.
Yeah.
The attorney says we can't say that anymore.
So you probably learned a lot because there's a lot of team building in that business because those, you know, those guys have to work that do the, you know, they do all the rowing or it's not rowing.
It's grinding.
It's the grinding, those big things they churn.
And then people on the TV are like, what he doing is he having a seizure um and then you know they're trying to dodge the the uh the
sails as they go by and then are they always supposed to go up on their side like that or
is that just if things get a little too out of hand yeah no no this is the thing i love about
you know designing sailboats and going sailing as well
is it's all about balance, right?
And so, you know, the beauty of sailboats is the force of the wind on the sails
is balanced by, in the day when I was building and designing the boats,
it was balanced by like a heavy weight, the keel underneath.
Now, you know, with these multi-hulls and now they're up on hydrofoils.
It's still all about balance.
And you just have to be, you know, very careful about,
you know, where the forces are going.
And, you know, I love sort of taking that analogy
about how do we balance a lot of different things together
into like moving forward.
And of course we do the same thing with teams, right?
We're figuring out like how do we balance personalities?
How do we balance work, you know, and all of the sort of pressures coming in and different opinions and then get that team sailing forward in the same direction.
I have a lot of fun with that.
There you go.
Because just like a business, if everyone on the team isn't on the right page, you're going to crash the sailboat.
Because, you know, one guy's over here going,
oh, I thought we were going right.
The other one's going, no, we're going left.
And some other guys thought like, I don't know,
I was looking at my text messages.
And, you know, the sailboat goes.
It is kind of fun to actually see them crash and go in the water.
I don't wish people harm, but it is kind of,
you watch it for like NASCAR, basically.
You watch for the car crashes.
I have to admit.
But there is a beauty to it.
That was the interesting sort of progression when you talk about my career.
So when I started off, you know, I'm back in like the late 1980s now, right?
And so sailing was very much sort of, yeah, this sort of billionaire sport, but also like the crews were very largely amateur sailors.
You know, we have a day job and then we go off, you know,
sailing on the weekend and things.
But over time, through the next sort of 20 years,
like sailing really became a professional sport.
And so I ended up designing boats for people like Larry Ellison, right? The CEO of
Oracle. He wants to go win the America's Cup. And the thing I love about, you know, working for
somebody like that is they've got this vision, like for what the sport could be, because back
in the old days, you know, the sailing boats were doing like eight or nine knots, right? Eight or nine miles an hour.
It's like watching grass grow, right?
You know, if you're trying to televise that stuff on TV, you know, in 10 minutes, something might happen, right?
Something might happen.
You know, you can't maintain people's sense of attention with that. So Larry had this vision for what America's Cup sailing could be like
Formula One, which is we need to be going a little faster.
There needs to be a little bit more action here,
a little bit more drama, right?
Yeah.
And at the same time, you know,
the crews who are sailing these boats needed to become more professional.
And there's a lot of things associated with that, right?
Sort of going from this amateur mindset to now we are highly trained,
you know,
athletes who are coming out every day and sailing these magnificent machines
to their limit.
So it was a fascinating career arc that I had to see that change in the
sport.
There you go.
And probably getting people to perform to the point of their limits too, right?
On the team.
Yeah.
Well, you know, back in the late 1980s, it used to be like you go to the bar,
to the pub, we call it back in New Zealand.
There was a lot of that going on, right?
But, you know, the reality is now if you are a world-class leading athlete,
you can't do that sort of stuff.
You've got to look after your body.
You've got to look after your mind.
And you've really got to be raising yourself up to be, you know,
performing at your peak in many different aspects.
And I see the same things in business too.
Like none of this is any different
from bringing a leadership team in to a company and saying like you know here's our goals but you
know what's in the way of getting there let's get our vision in place and let's go there you go uh
so let's talk about what eos uh worldwide and uh working with you does for them?
What sort of services do you offer?
What do you help people with?
I notice you have an EOS model here, et cetera, et cetera.
Yeah.
So EOS stands for the Entrepreneurial Operating System.
And it really just is a complete proven system of a simple set of practical tools
that we come into a business, help that business owner and their leadership team get what they want.
At the heart, when I'm working with my clients, I'm working with them on three main things.
And we call it vision and traction and healthy. So vision from the standpoint of what is the vision for your business?
Where are you guys going?
Right.
And how are you going to get there?
Because so often when I'm starting to work with a group of people,
I find like there's five different opinions about what that is in the room.
And I need to get all of those on the same page, you know,
and heading in the same direction.
Isn't that interesting how companies are missing that key element of vision?
And it's so easy for companies, especially when they get larger, to have so many people going so many different ways.
And whatever, even if the company does have a vision, if it's not implemented right, a vision can be lost.
You know, some person's vision is like, I don't know,
I'm supposed to do more TPS reports.
Meanwhile, the CEO is going,
we're going to climb that mountain over there
and do that thing and build that widget.
And the guy's like, I don't know,
I'm just trying to, I don't know, make copies.
So I don't know.
Well, that's the traction piece that I'm talking about, right?
And in EOS, we say vision without traction is hallucination. so i don't know well that's the traction piece that i'm talking about right that you know and
in eos we say vision without traction is hallucination and i've been there right you
know sitting around tables talking about strategy and then getting to the end of the year and we
haven't achieved what we said we wanted to achieve because we didn't have traction and so
that's what i'm helping those leadership teams
with and so if i go ahead well it's about discipline and accountability so the key is if
you if you need vision but then you also have the traction the focus the discipline accountability
to get that pulled off yep otherwise you can have all the vision you want but you're just living in
like you mentioned in a fantasy dream world.
You're just like, I have visions.
Is it the peyote?
Or, you know, that sort of thing.
Or am I a burning man and I don't know what I took?
Well, we bring that together, you know, the accountability.
Accountability is an amazing word.
So often when I start talking with business owners, you know,
they come and say, I don't have enough accountability in my business.
People aren't doing what I ask them to do.
People aren't doing what they say they're going to do.
The reality is what we do with EOS is we come and put a system,
it's an operating system.
So just like you have an operating system on your computer,
you're either, you know, you're a Windows person or you're a Mac person or a Linux person or whatever.
We put an operating system into the business that gets the people all working together.
And that system enables, through our tools, enables the accountability.
Accountability is a result at the end of it all.
So it's not something that we,
you know, start off at the beginning at. And I, you know, once again, I feel like that's,
that's a change over the last 20 years, 30 years, I would say. I feel like accountability used to be like the stick that people like hit somebody over the head with, but it doesn't work anymore.
Yeah. If you, you you know it used to be
you'd be like hey do your job or we fire you and um you know now especially in today's market where
people can quit and go make more money elsewhere and there's a high demand for
uh fewer employees in the marketplace and you know we've seen wages going up
you've got to be able to use that carrot more than the stick. You can't just threaten people to fire everyone like I do at work every day.
Get back to work, damn it.
Or else.
How does that work for you, Chris?
It doesn't.
They flip me off and they're all working from home, so they don't care.
All right.
So, yeah, it's not working.
But that's why we need people like you to help me work.
The healthy part, what does healthy leadership look like
give me an idea of what that is in their mind is that where everyone's running the treadmill
at noon or what's going on there i'm talking about health in terms of team health working
together as a team we have to work together with these people that we have to look at every day
yeah apparently so yeah yeah and the thing is when you get the right group of people,
it's actually fun.
Oh,
okay.
All right.
Well,
I'll try it.
Yeah.
You've got me sold.
There's a life at the end of the tunnel there.
There you go.
Uh,
these are factors that are so important as a guy who's been running
companies since I was 18 and,
and love talking about leadership.
Uh,
vision is always been like a number one thing for me as a CEO,
um, having a vision. and then of course uh telling everyone you're my vision ad nauseum trying to get people to execute that
vision um people chase leaders that have a vision and i'm not talking those ones that you know
they're a burning man with ayahuasca there's our callback joke um Um, the, um, it, it basically people have a burning vision of desire that people can get
behind,
you know,
Steve jobs is good at that.
And,
and giving people sometimes a,
uh,
moonshot sort of vision that almost seemed a little too unreal.
Like,
well,
we're going to take all these giant fax machines and printers and,
you know,
phones and,
and we're going to cram into this small amount of real estate and turn
into a cellular phone.
And people like,
what?
And he's like,
yeah,
we're going to do that.
And it's going to have a touchscreen too.
And people like,
what?
And so,
yeah,
I'm pretty sure that's what they said.
I have a friend who was on the team and I'm sure that's what they said most
of the time.
What?
So,
uh,
but having that vision and getting it to implement,
but the healthy part too,
I love the concept that you guys make that part of the unit there in your
three stage process,
because if,
if you can try and get people to do things,
but trying to get them all to get along and work together and go places and
not have,
you know, a little, little in office battles and stuff, you know,
and sabotage and, you know,
all the sort of games people play in an office work political environment is
really a challenge.
Yeah. Well, it starts off with trust.
I'm waving around because of course there's one fly in the room here and guess
what it's doing now that I'm on camera?
It's buzzing you.
It's trying to get a SAG card.
So it's trying to fly in and out of the scene so it can get a SAG card.
So we're talking about trust, right?
When you're talking about building team health, there's a lot of different aspects about it but at the underlying this ability to build a really
strong team is to be able to build trust and I really you know I experienced this so many times
with these high performing teams that I was working with feeling like you can feel it when
you come into a group of people that trust each other. And from that trust,
we then leverage the ability to actually have healthy conflict in a team.
And it's so interesting because I've worked with teams in the past where
everybody's kind of like just sitting around the table.
I'm like, okay, you know, what are your issues?
What's getting in your way?
No one saying anything no one wants to hurt anybody's feelings or step on each other's toes right we don't have trust we don't have trust right and we've got to have that environment where
people can let it go right and can talk about it and say,
look, this is what I see that is going on.
Hey, this person's ticking me off over here and, you know,
just get into it, but in a good way, right,
in a way of talk about having healthy conflict.
Because if people are buttoning that stuff up,
if they're stuffing it down inside and they're not letting
it out then um when things go pear-shaped as i say then that's when the real you know all of
that stuff comes up and it's not going to be good there you go give us the definition of pear-shaped
what does that mean in your in your uses of it well it's it's, right? When things go from up to down.
Settling and crashing inside of themselves.
Yeah.
Sounds like you're describing my shape I post on Tinder.
So there you go.
That explains why I don't like it.
How's that working for you, Chris?
It's not.
It's not.
Have you seen me lately?
So there you go.
So let's talk about this thing that EOSos has uh that i find this they call the
eos model uh do you want to get into this you want to talk about some of the processing that you use
and different things yeah uh tell us about the eos model because this this kind of goes more in
depth into your vision traction and healthy uh discussion yeah so e EOS was developed by a gentleman called Gino Wickman 15-20 years ago.
Gino's been a lifelong entrepreneur and came and joined his father in his father's business when
he was about 25. His business wasn't doing very well, so Gino actually ended up taking over the
business. He executed a turnaround on it, scaled it up, and they sold it.
So he found that he had something for the knack of the art and science
of growing an entrepreneurial business.
From there, he went and joined EO in Detroit,
the Entrepreneurs' Organization.
There he found that he loved helping his fellow business owners
with building their businesses.
And he ended up trying and testing a bunch of tools
over about a five-year period and ended up developing EOS.
And so what he found in that process was 19 out of 20 businesses,
everybody's got their head down,
they're running like heck, they're working really hard,
but they're just feeling a little stuck
and they're not managing to kind of break through.
But then he found in one out of 20 businesses,
people have got their head down, they're running like heck,
but they're succeeding and things are going really well.
And so he looked at those 5% of businesses and figured out that they were strong in six key components in their business.
And so he's, you know, really looked into that and developed it and turned it into the EOS model.
And so there's six key components.
Would you like me to go through them?
Yes, let's do.
Let's flesh them out.
So the first one is vision, right?
And we talked about this before,
like, you know, being really strong with your vision,
like getting it out of your mind,
getting it shared around the leadership team
and then getting it shared around everybody in the business.
So everybody's on the
same page is so important and then the second key component is people because very simply you can't
bring a great vision to reality without having really great people in the business yeah people
are really important people are people right um so we have a bunch of tools in EOS for helping you, you know,
cut through all those terms out there like A players and superstars
and top quartile and really sort of get right down to the heart
of what makes great people for each business because it's unique
to each business, to each team.
From there, the third key component is data.
It's about running a business on facts and figures and objective information,
getting away from feelings and egos and all that sort of subjective stuff
that so often comes up.
Well, you know, let me throw something in your gear there.
There's all sorts of people now that say we need to be more emotional in business we need an emotional quotience and emotional
intelligence and stuff and uh i don't know man but what seems to get emotional you seem to end
up at hr i don't know is that me or what's that about well so it's all in there you know part of
the vision part of the the tools that we use to build vision is about
really working on your core values like who are you guys as your team what's what defines the
culture of your organization so you know setting that foundation with the team and then getting
the right people who fit those that culture you know fit those core values into the team,
I think short circuits and stops you ending up being there in HR,
but still creating that environment where people can bring their real selves to work, right?
Be authentic and be free to really help the business move forward.
There you go.
I like how you talk about the authentic self
because trying to get people self-actualized and stuff
can be a challenge and kind of a personal journey if you were.
What's next up in the EOS model?
Well, so when I work with my clients
and we strengthen the vision of people
and the data components,
then we actually get transparency into the organization.
We actually start seeing the obstacles that are getting in their way,
the stuff that's slowing them down, the things that are ticking them off.
And that's great.
We want to have all that stuff come bubbled up to the surface,
and that takes me to the fourth key component,
which is the issues component.
So we really want to get that leadership team
really great about being able to identify those obstacles, identify their issues,
and then to be able to set them up, solve them together as a leadership team,
knock those things down and get them out of the way so that they can move the business forward.
Get really great as a team at solving their issues.
There you go.
And yeah, if you've got issues, you definitely want to solve them because nobody needs more
issues than Vogue, which I have, my psychiatrist tells me.
Traction and process are two of the last items on your model here.
Talk to us about those. So process, strengthening the process component
is all about getting the important stuff done
in the business the best way
and the right way every single time.
And when we can get that consistency in the business,
oh my gosh, that's where the scalability comes
and the business becomes easier to manage,
more fun and more profitable no one
likes do-overs rework you know customer service complaints all that sort of stuff right just
slows you right down it does it does um so these are different ways six different ways that people
can use the eos model and you guys help sit them down, take them through
a process and teach them how to rebuild their thinking and how they go through stuff. I see
something called the EOS process on the website. Do you want to flesh that out for us a little bit?
Yeah. So that's the process that I work. The EOS process is how I help my clients implement and install these tools in their business.
And it starts off, there's two kind of phases to it. So it starts off at the beginning with a
learning phase. I come in, I've got three roles with the team. I'm a teacher, a facilitator,
and a coach. So I teach a set of tools, right? I facilitate that leadership team's conversation
about how they want to implement those tools in their business. And I coach them. I coach them
along the way. I listen to them. Here's what they say they want to do, you know, and then coach them
on what's getting in the way. What can we do differently and move them through? So at the
beginning of the process, I'm teaching a lot of new skills a lot of
new tools um but it's a great part of the process i love it because typically you know somebody
engaging with me at the beginning doesn't have a lot of those things in the business yeah
it's interesting how they're kind of flying by the seat of their pants sometimes
yeah right yeah they're just like i don't seat of their pants sometimes. Yeah, right.
They're just like, I don't know, we start a business and we make widgets and we're trying to figure it all out from there.
One of the low-hanging fruit that's an amazing thing is a lot of leadership teams
just aren't meeting on a regular cadence.
They might schedule a leadership team meeting,
but it's the first thing that gets canceled when there's a, oh, we've got to go on a sales call.
We've got to do something else.
So blow that one off.
Yeah, anytime I get bad customer service or I see where someone has created a lot of barriers or walls or hoops for a sales process to go through, you know, a car process or buying process.
I was complaining on Facebook about experience I've been having lately going out to eat in
mid-level to high-level, high-dining, high-fine dining, that's the word I'm looking for, places.
And it seems like I either get one of two things nowadays.
I either get bad food that was misled on yelp uh by the reviewers who evidently
have no taste or i get bad service and i can't find it's very hard for me to find a restaurant
anymore that gives both and and i remember i was joking about how like the last person i went to
that uh uh gave me they had really great food they had great plating great environment everything was great they just had untrained unskilled wait waiters and i think one of them might have been
a co-owner or a manager and i know it's hard to hire in this environment but um you can train
people once you hire them you know there's this thing called training which is what you do help
people do um and and i always get this imagination whenever i
see bad service or bad sales and i just go you know i'm taking my money elsewhere
that people are probably sitting in the back having a meeting going damn it we need to figure
out why to have more sales in fact uh cancel that training of the waitress and uh let's uh have a
meeting on why the sales aren't working. No one wants another meeting, right?
This is the thing.
Or training for that matter.
Or training, yeah, right.
But at the end of the day, because we're people and everybody's got different opinions and different ideas in their minds, it's like we do have to get together.
We do have to sort this stuff out.
Otherwise, it is going to be chaotic.
I mean, probably some of these experiences you're having is there isn't this cohesion, right?
Yeah, somebody's not training somebody.
Let's suss that out a little bit.
Why is it important for companies to invest in training?
You know, like we've been talking about how, you know, oh, God, we have to take time out for training.
We don't have enough time as it is because we're chasing our tail because our systems are so messed up.
Why is it important to make an investment in training?
Well, I'll answer this in a couple of different ways.
So when we're talking about getting these really right people, you know, to come and join the team, we talk about right people, right seats, okay?
And this is a term from Jim Collins who wrote Good to Great 20 years ago.
Right people are people who share your core values, right?
They really like fit in and we're part of a team, okay?
And then right seats are people who are really great at their job.
They've got the talent, the skills, the experience, the expertise to be really great at their
job.
And one of the lenses that I use for this is something called GWC. And this stands for gets it, wants it, has the capacity to do it. And so the reason why I'm talking about this is because
it is hard to hire people, right? It's been extremely difficult these last, you know,
probably about five years, and it still is.
I'm seeing with my clients, it's difficult to find good,
competent people to show up on the job.
And so, you know, we have this lens that gets it once it has the capacity to do it.
Do they fundamentally get the job?
Do they understand what's required in the job?
Do you see the neurons in their brain connecting when you, you know,
explain the job to them?
And then wants it means do they roll out of bed in the morning wanting
to come to work, wanting to come do this job?
And, you know, I do joke about it, right, and I see you're smiling too
because you fundamentally can't pay people to get a job or to want a job. and you know i i do joke about it right and i see you're smiling too because
you fundamentally can't pay people to get a job or to want a job it's got to come from inside
definitely and they got to want to do it they got to want to be involved they got to see the
bigger vision they got to feel like they're contributing somehow exactly yes so you're
getting it now and so the leaders of the organization have to paint that picture they
have to say this is where we're going.
And we're heading for the horizon over there.
I don't know how we're going to get there, but follow me.
Like, let's go do it, right?
And so this capacity, you know, people do come into jobs with innate skills and talent.
But what I really do see is that um organizations do need to to train people up
and so many of my clients will say like just give me a good person and i will train them to do the
job right and i'd be guilty of that yeah well it's it's a thing and um so i think you know in
this current labor market just really being able to look and see about what it is that you need to get done and then to find good people who fit your culture, you know, who sign up for your core values and share in those core values and share and want to be a part of the vision for your organization, if you find people like that and bring them in, then training is, you know, your ability to, you know, your lever to be able to bring that person truly
in and make sure they're a right person in the right seat, helping you take the business forward.
So, you know, it's absolutely key. There you go. Well, this has been hugely insightful.
Give us your final thoughts and tell people how they can onboard with you. What sort of client you're usually looking for that, you know, does it fit for them? This goes out on the LinkedIn newsletter and stuff like that and LinkedIn. So, you know, what client is best that you business owners who want to grow their business, but maybe they're feeling a little stuck, right?
You know, they've tried a lot of things in the business, maybe people, you know, confusion or we've had a ceiling with revenue. little stuck, but want to grow and are open and willing to be vulnerable, really, with
themselves and with everybody else in the room and the greater good of taking the business
forward.
So it's about a mindset.
What I see in that is truly also being more afraid of the status quo than you are of change.
That's a big divider that I see because some people, they want to hold on of the status quo than you are of change, right?
That's a big divider that I see because some people,
they want to hold on to the status quo.
They're going to go down with the status quo, right?
Okay, they're not going to be a good client for EOS and having EOS help them grow their business.
Sweet spot for us is 10 to 250 employees.
It's all about people because EOS is just a way of harmonizing
and orchestrating all of the human energy in the business.
So if those things fit, if you're feeling stuck
and you're willing to be open to go do the work,
then by all means, reach out.
And so by email is probably a good way.
So steve.morris at eosworldwide.com is a great way of reaching me.
There you go.
And then give us your.com on your website too.
So that was eosworldwide.com slash steven-morris.
There you go.
Well, Steve, it's been wonderful to have you on. Very insightful and great
business discussion on leadership and business.
Thank you very much for coming on.
Thank you, Chris. It's been great talking
with you today, and thank you very much for your time.
Thank you. Thank you for your time, too, as well, sir.
To my audience, thank you
for your time as well. We couldn't do it without you.
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next time. And there we go.
We're out. Steve, got it or in the can.
Great discussion.