The Chris Voss Show - The Chris Voss Show Podcast – The Six Pillars Of Effective Leadership: A Roadmap to Success by Jim Carlough

Episode Date: March 24, 2026

The Six Pillars Of Effective Leadership: A Roadmap to Success by Jim Carlough https://www.amazon.com/Six-Pillars-Effective-Leadership-Roadmap/dp/B0DQWT93V7 Jimcarlough.com You don’t need a tit...le to lead — you need the right foundation. Do you ever feel unheard, overlooked, or unsure if people take you seriously? Do you struggle to stay confident when life feels overwhelming? Or wish you could inspire others without forcing them to listen? You’re not alone. Many people doubt their ability to lead. But here’s the truth: leadership isn’t about titles, it’s about how you show up for others. And anyone can learn it. In The Six Pillars of Effective Leadership: A Roadmap to Success, Jim Carlough shares six simple, lifechanging qualities that will help you earn respect, stay calm under pressure, connect with people on a deeper level, and inspire trust wherever you go. This book will teach you how to-Build trust through honesty and consistency. Stay strong and focused when life gets messy. Lead with empathy and compassion that people can feel. Create positive influence at work, at home, and in everyday life. If you’ve ever doubted yourself, felt invisible, or wished you could make a greater impact, this book is for you. Leadership isn’t about being in charge, it’s about lifting people up. And with these six pillars, you’ll finally have the confidence and clarity to do it. If you’re ready to be taken seriously and inspire lasting respect, this roadmap will show you how. Get your copy today and start leading with confidence and clarity. About the author Jim Carlough is the kind of person who makes leadership feel simple, real, and even fun. With over 30 years of experience guiding people in business and life, he has a natural way of helping others see the best in themselves. Jim believes leaders aren’t born, they’re built through honesty, growth, and the small choices we make every day. People enjoy learning from Jim because he’s easy to connect with. He tells stories that feel familiar, shares lessons that are practical, and always adds a touch of humor to keep things light. His goal is never to impress, it’s to inspire and to show people that leadership is possible for anyone, no matter where they start. What makes Jim stand out is his genuine passion for people. He doesn’t just teach principles; he lives them. He cares about seeing others grow, succeed, and lead with confidence. The Six Pillars of Effective Leadership captures Jim’s voice perfectly: clear, inspiring, and down-to-earth. Reading it feels less like flipping through a book and more like sitting down with a mentor who believes in you and knows how to bring out your best. About the author Jim Carlough is the kind of person who makes leadership feel simple, real, and even fun. With over 30 years of experience guiding people in business and life, he has a natural way of helping others see the best in themselves. Jim believes leaders aren’t born, they’re built through honesty, growth, and the small choices we make every day. People enjoy learning from Jim because he’s easy to connect with. He tells stories that feel familiar, shares lessons that are practical, and always adds a touch of humor to keep things light. His goal is never to impress, it’s to inspire and to show people that leadership is possible for anyone, no matter where they start. What makes Jim stand out is his genuine passion for people. He doesn’t just teach principles; he lives them. He cares about seeing others grow, succeed, and lead with confidence. The Six Pillars of Effective Leadership captures Jim’s voice perfectly: clear, inspiring, and down-to-earth. Reading it feels less like flipping through a book and more like sitting down with a mentor who believes in you and knows how to bring out your best.

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Starting point is 00:00:01 You wanted the best... You've got the best podcast. The hottest podcast in the world. The Chris Voss Show, the preeminent podcast with guests so smart you may experience serious brain bleed. The CEOs, authors, thought leaders, visionaries, and motivators. Get ready, get ready. Strap yourself in. Keep your hands, arms, and legs inside the vehicle at all times.
Starting point is 00:00:28 Because you're about to go on a monster education role. rollercoaster with your brain. Now, here's your host, Chris Voss. Ivo's Voss here from the Echris Foss Show.com. There you go, Lacey. When there are these things about it and I do, that's when the show begins. As always, for 16 years, 2,800 episodes. We're bringing the Chris Vos show because we're crazy.
Starting point is 00:00:52 We're crazy for our audience and making them better, smarter, and bringing the most amazing authors and journeys and stories of life to the show so that you can make your lives better. because if you want a podcast that makes your life worse, we're not it, clearly. But, you know, maybe the reason you want a worse podcast and to make your life worse is because you just need help. And so we've got authors and psychiatrists and people on the show that can help you with that.
Starting point is 00:01:20 And then you won't want the bad stuff anymore. It's kind of eating at McDonald's, you know, if you eat some healthy food, you might feel better. All right, guys, go to greeze.com, force, that's Christmas. LinkedIn.com, portch, sqsvast cross, YouTube.com, portchesschisvast. at Facebook.com for it says Chris Foss. Today we have an amazing young man on the show. We're going to be talking about his book and his insights in business and all that good stuff. His latest book to come out is called Six Pillars of Effective Leadership, A Roadmap to Success.
Starting point is 00:01:48 Jim Carlow joins us in the show. We're going to talk to him out his book, his insights, and all that good stuff so we can know more about how to be better leaders. Whether you're a parent or whether you're a businessman, you're a leader. Or maybe your teenager's leader, if you're not doing this. apparently right. Jim Carlo is the kind of person who makes leadership feel simple, real, and even fun. With over 30 years of experience guiding people in business and life, he has a natural way of helping others see the best in themselves. Jim believes leaders aren't born. They're built through honesty, growth, and the small choices we make every day. The six pillars of effective leadership
Starting point is 00:02:27 captures Jim's voice perfectly, clear, inspiring, and down. to earth, reading it feels less like flipping through a book and more like sitting down with a mentor who believes in you and knows how to bring out your best. And that's why we have him on the people like him on the show. Welcome to the show. Jim, how are you? I'm great and I'm really excited to be here. Chris, I've been looking forward to this since last week. And when one of the reminders came out and I kept thinking about your enthusiasm and how I'm going to keep up with my enthusiasm at the same time, but I don't think we're going to have any trouble with that today. We're just going to bounce off each other with a bunch of caffeine.
Starting point is 00:03:01 We were joking earlier in the show that you have some Italian in you and I'm a big expressal lover so hopefully we've all had our shot today of Express Ironically, I don't like the smell of coffee. Really? Wow. Who heard you on the Italian chart there, buddy? Italians all come to our house to congregate and they all smoked and drank coffee. And the house always smelled like old cigarettes and coffee.
Starting point is 00:03:30 And I just never liked the smell of that. That anchor, yeah. You know, I can't blame you, but I used to hate coffee, too, until I got old. And then I realized why senior citizens like me drink it. Anyway, we're trying to stay alive. And plus it's great poop juice for the morning. I don't know what that means. Jim, let's get into your dot com.
Starting point is 00:03:48 Where do we find you on the internet, internet, sir? Very easy. It's www.jimcarlo all squeezed together, no period in between or underscore.com. So give us a 30,000 over you. What's inside your book? So I've been mentoring people for over 25 years. And 85% of all leaders are what I call accidental leaders. They never intended to be a manager or a leader, but somebody quit.
Starting point is 00:04:19 And some executive decided they're going to go in and pick out somebody who's technically proficient in that area and make them a manager or a leader. And they put them in this position. and then they do not give them any help. They don't give them a roadmap to follow. And 18 months later, they start to fail and they don't understand why their people are quitting. And it's all because they lack this roadmap. So when I sat back two years ago thinking about,
Starting point is 00:04:46 what will I do when I retire? I have two choices. I can either do something I love, or I can sit around and wait for my wife to give me a list every day of all the crap I need to do around the house that I really don't want to do. So I wrote the book, and I went back and I looked through all the people that I had mentored and made a list of all of the characteristics that they struggled with when they first became a leader.
Starting point is 00:05:13 And I narrowed that list down to six core principles or characteristics that I think every leader has to have. And what's interesting is they don't teach this at Harvard. They don't teach it at Yale. They don't teach it at any of the business schools. It's more emotional intelligence than anything. And it's not theory. And so we're going to dive into that today and hopefully charge up some people who are afraid to take that step into leadership because they believe that oldest lie in business is that leaders are born leaders. And that's totally true.
Starting point is 00:05:52 Yeah. And, you know, we talked about this a lot on the show. so many people in leadership and management, they just get thrown into it sometimes. You know, they go, hey, your numbers are good. You should probably manage people. And sometimes they're performance people, you know, like salespeople, don't make great managers. Or they have to be retrained heavily. I don't know.
Starting point is 00:06:13 The brain can really pull it. I can. Yeah, never mind. Anyway, the, but yeah, it's amazing how many companies don't do leadership training. They just promote people and go, I hope you can figure out of work with people and manage them. Good luck. Actually, what they do is a focus on the wrong thing in their training programs. They don't focus on, I've only worked for one company in my career that had a true leadership
Starting point is 00:06:39 development program. It taught you everything from reading financials to dealing with people to doing reviews, only one company in my entire career. What they do mostly is they bring in people to teach you how to delegate. or they teach you in a two-day webinar, a workshop, had to prioritize things better. They do spot things that the people forget three days later. They don't do interactive things that get them brain thinking and get them talking to each other and learning how to really manage and deal with people.
Starting point is 00:07:16 Yeah. And you talk about emotional intelligence. Tell us about this. I think we've kind of seen this turn from the old sort of Peter Drucker, you know, carrot-stick sort of old style management of do what we say or we fire you to this better emotional connection we have to try and connect with people and have the deeper sort of connection to our employees, not too deep because HR says we can't do that anymore. But, you know, touching the hearts of minds of people, inspiring them, letting them know we care, having empathy,
Starting point is 00:07:49 integrity, these sort of things we want to talk about today. Talk to us about how that unfolds and maybe why we're seeing more of it in management? And is this the new thing, really? We have to be nice to people. To me, it's not so much about being nice. So if we talk about integrity, which to me, integrity is non-negotiable. I think over the last 30 years, and I'm not trying to make a political statement of current times, but over the last 30 years, I've seen businesses in this country and the government in this country and around the world.
Starting point is 00:08:23 world start to migrate away from integrity. Our world leaders used to talk more pleasantly about each other and with each other. And that starts at the top and works its way down through business. In the 90s, we had the dot-com crashes of all the fake software products that were out there. And in 2008, we had the crisis from the residential housing market and those different things. All of those things go back to organizations that lacked integrity. And to me, it's non-negotiable. And I'll tell you when it first hit me like a brick.
Starting point is 00:09:03 I'm going to give my age away here. I fear that I can trust you and you won't put it out on a billboard. But the year I graduated college was 1983. That same year, I ran for a local political office in the tiny town I grew up in of 12,000 people. And I won. And about three weeks later, I get a call from the city manager who says to me, do you have time to come spend an hour? I would like to talk to you. And I said, certainly. The election was two weeks ago. I wasn't sworn in yet. I could certainly spare the time.
Starting point is 00:09:38 So I sat down with him when we started chatting. He said, look, very impressed with your win, knew you were going to win. You got my vote. He could have been lying. Who knows? But he said, I want you to do me one favor. And he said, and he said, And here's what I want you to do. Every night when you lay down before you close your eyes to go to sleep, I want you to ask yourself one question. I said, okay. He said, that question is, did I do anything today for my own personal self-benefit that was at the expense of another individual, group of individuals or organization? He went on to say, if you answer yes to that question, you have to immediately.
Starting point is 00:10:21 do two things. Figure out how to unwind it and figure out how to never do it again. And that hit me like a brick. And I will tell you that ever since that day in 1983, I have asked myself that question every single night. And I've never answered yes. And to me, integrity is non-engoshable
Starting point is 00:10:44 because the other things that I teach will not be believed if the leader can't be trusted. If the leader is not operating with transparency and integrity, they won't create a following. And they won't be able to show if an opportunity presents itself to show sympathy or empathy or compassion, it won't be believed. And today, more than ever, employees are looking for psychological safety in the workplace. and if you're got a leader that doesn't act with integrity, employee base guaranteed are not psychologically safe and they're not long-term employees.
Starting point is 00:11:31 You know, I forget what the stats are, but most, the number one people usually leave a company is, and I forget what percentage it is, the number one reason people leave is usually over poor management, poor leadership, you know. There was actually a true study done by, the Society of Human Resource managers two years ago.
Starting point is 00:11:50 And they listed the top 10 reasons why people left their organizations voluntarily. These are not the people that were disciplined out because they didn't perform, but the people who decided to leave on their own, eight of the 10 reasons people left the company were directly related to the leader. Wow.
Starting point is 00:12:10 I mean, that's pretty massive. And these are people that as a company who spent a lot of money, time and effort to not only interview, attract your company. You know, hiring costs are expensive as I'll get out. They did another study on the cost to replace employees. And the cop to replace an employee who's just quit can range between 100% and 300% of the salary you were paying them. And the reason is you've got lost productivity for three to six months.
Starting point is 00:12:43 you've got recruiting costs, you've got hiring costs, you have training costs, and it all adds up. And just think about it. If you have 500 employees and you have 10% attrition and somebody's getting paid $100,000 a year and it's going to cost you 200% to replace them, you're talking $10 million in profit out the window. Wow. That is huge. It is huge. it's very huge so if we have to change leadership so that we can stop the bleeding
Starting point is 00:13:20 the bottom line because of the turnover and and that's really what it's become and it is bleeding yeah and and and you lose good people and and and you know i mean a lot of good people who do leave they'll stay for with the abuse for a long time of a poor manager but you know eventually they're gonna they're just going to one day say They have enough of this. I'm done. And yeah, you lose good people. And usually those are the people that are replaceable, you know.
Starting point is 00:13:49 I mean, the people who don't care about whether management is bad or good are usually the people probably watching YouTube videos or TikTok videos in their booth all day long, not doing anything. Seeing those movies. Now, you know, I think Gen Z and millennials kind of brought about this more emotional intelligence being brought to the workplace, right? And to try and create, instead of the carrot and the stick effect, an effect of, you know, believing in something in a cause that they're not just doing work for a paycheck, that maybe, you know, that you're doing something good for the environment or good for the world, you're helping people. You know, most people want to feel like they're doing something that's, you know, just beyond, you know, taking a paycheck.
Starting point is 00:14:36 And so a lot of that got incurred into the management styles, leader. leadership styles, at least, and it seems like it's still going. You know, it's the, you've got to have empathy now. You've got to have emotional intelligence now. You can't just be barking orders people and tell them you're going to fire them because they're just like, I'll just quit. I'm out of here. Now, the six pillars that you talk about in your book, do we want to touch on what the six are? Can we tease those out or maybe a couple of them? We can. And then we'll talk about a couple of them. So we already talked about integrity. Then we have compassion and empathy. Then we have folks. focus and stability. And then the last one is humor. Now, I want to be careful with the humor part. Humor strategically used not being the comedian at the water cooler every morning at 10 a.m. So when I use humor, I use humor strategically to kick off a meeting to get people to be relaxed. I use it to change direction of meetings if people are getting off topic or off agenda. and I use it to diffuse conflict. And the humor today, we also have to be sensitive about because we live in a hypersensitive
Starting point is 00:15:48 environment or world. So it's usually self-deprecating humor of something funny or stupid that I can laugh about today that I maybe not laughed at when it happened 10 or 15 years ago. But just because you can't comment on somebody's hair color or lack of hair. Or, I mean, you just can't. You're going to go to, you'll end up an HR and a heartbeat because people are that sensitive. Yeah. But I use it in those strategic situations where it allows me to change the paradigm.
Starting point is 00:16:22 It also allows people to see that I'm human. Yeah. Because especially if I'm talking about things that I screwed up, they know that, hey, it's going to be okay to make a mistake. Jim told us one day he made a mistake. Yeah. So anyway, that's human. Let's talk. So people often get empathy and compassion confused.
Starting point is 00:16:43 So let's talk about those two pillars for a second. So compassion is being able to show concern to an employee or to someone on your team who's having difficulty with something, either in their life or at work or whatever. It's showing that you care. It's not that you can solve it. Empathy, you can put yourself. yourself in that person's shoes and try to help them through it and solve it. I'll give you an example. Back in the early 2000s, I worked for a company called Perot Systems, which was
Starting point is 00:17:21 started by Roth Perot himself, worked for them for nearly a decade. And they were the only company that had a true leadership development program. Oh, really? Yes, a true leadership development. And a lot of what I do today in my management style, came out of pro systems. Oh, wow. But let's talk about empathy.
Starting point is 00:17:43 I know you'll remember. Some of your audience probably doesn't, but back in the 90s, before there was a mouse connected to your computer, the screens were green. It was green screen technology. MS, they called it, well, MS DOS or whatever, it was called at the time.
Starting point is 00:17:59 And we at Pro Systems made claims systems for health insurance companies. And we'd come out in 2000, with Windows-based products. I had a team of green-screen technologists. I had engineers, customer support people, a help desk, et cetera. They were located in California,
Starting point is 00:18:20 and we had made a corporate decision that we were going to sunset the green screen technology. So we knew we had 36 customers running that green screen technology. So I had to deliver a message to them that says their job's going away, but I can't afford for you to work. walk out the door tomorrow because it's going to take us three years at minimum to convert all of these customers. Oh, wow. So I didn't know what to tell them. I struggled because I had to
Starting point is 00:18:49 protect the fact that we had to support these businesses until they couldn't. And I didn't control the implementation of them, but I had to make sure I had people to support them. Yeah. So I wrestled with it. I called a mentor of mine because I'm very big on mentoring. And I said, hey, what do I do and he said, good luck when you figure it out, let me know so I can use it. And that's a true story. And I really wrestled with it until I sat back and I said, what would I want my boss to tell me? So I met with the team and I made them three promises. The first promise I made to them was that if they wanted to learn the new technology, that we would make available to them during the workday, the training programs,
Starting point is 00:19:37 so that when it was time for them to leave, they could just easily go over to the new department and start working on the new platform. But I didn't stop there. I made a second promise. The second promise was if anyone on the team wanted to stay with the company, but wanted to go into a different role in the company, I would do my best to help them find that role, personally help them find that role, and ensure that it met their professional qualifications, and the financials that their family had come used to receiving.
Starting point is 00:20:11 Then I made a third promise. The third promise was, if you decide that you don't want to stay here, I will help you find a job on the outside that fits your professional skill set and fits your family financial needs. Made those three comments. An amazing thing happened. Nobody left before it was their time. and only one person left, the rest stayed with the organization.
Starting point is 00:20:42 But two years into this, I get a phone call from HR. And I was like, okay? And they said, we want to come down and talk to you. And I said, okay, nobody likes HR coming to talk to them. But they didn't have an empty box. And my boss wasn't with them. So I felt pretty safe that it's going to be an interesting conversation. So they sat down.
Starting point is 00:21:03 And they said, we want to talk to you about your group in California. And I said, okay. And they said, do you remember 60 days ago? 60 days ago we did an employee satisfaction survey? I said, yeah. And I said, so how bad is it? And they said, that's the thing. Those 25 employees are the happiest employees in our entire company, and they're losing their jobs.
Starting point is 00:21:30 and we have over 20,000 employees, what are you doing to keep them so happy about being here? And I told them the three things that I promised them. The one HR person turned to me and she said, so in essence, you took all the worry away from them. And I was like, I guess I did. I showed them I had their back. They were so impressed by that
Starting point is 00:21:58 that from that point forward, whenever we downsized a department, they followed the protocol that I had done with that group of 25 people. And I never expected the second to happen. I would have expected them to be blasting the company for getting rid of them or blasting the company for doing away with the product that they were working on for so many years. But that didn't happen. That didn't happen. So we accomplished our goal, kept everybody on board,
Starting point is 00:22:25 and then ultimately got a second bonus out of it. by having them be the happiest ones in the company. Nice. I mean, that's a wonderful story, man. And do you want to, I think we, one of the six pillars was humor, right? Humor. And then do we hit the other five? I'm not sure if the other five.
Starting point is 00:22:44 We didn't hit was we didn't hit Ocus and Stability. Okay. So stability is showing up the same way every day as a leader, whether it's a good day or a bad day. If you're the type of leader that flies off the handle during stress or conflict, the you're not stable. And your employees to feel psychologically safe need to see the stability. And that includes when the garbage cans on fire and not screaming and making everybody panic, you have to maintain the same persona that you do every other day.
Starting point is 00:23:24 And that is so critical for producing high performing teams and teams that are extremely loyal to you and the cause and that are always going to be there and have the leaders back as much as the leader has their back. Yeah, because they know if they don't have your back, then, you know, what's the point? Correct. I've had leaders that they don't have your back. And if you make a mistake, they'll throw you under the bus and blame you, even though maybe they didn't communicate. kid as a leader, you know, properly, whatever. So I once knew of a leader who, as CEO, every couple of years, he replaced the direct reports right underneath him.
Starting point is 00:24:06 And I named that the moving of the chairs on the Titanic, because you can only move those chairs so many times before the board realizes it's not the people, it's the leader. And so the Titanic is still going to sink. It just may take a little bit longer to take on the water. I knew of another leader, and then we'll talk about focus, I knew another leader that didn't like to interact with employees and would park the car, their car on the side of the building, go in a private entrance, take the freight elevator up to their office at the executive floor, which was under lock and key that nobody could get into
Starting point is 00:24:56 anyway without permission or without being buzzed in and would not take the time to interact with anybody. Yeah. That's not leadership. Yeah. I was, there was somebody, I think last week or the week before on the show that had a story that kind of struck me was the new CEO came in to a company and he came and was walking the floor of the front line and, you know, the manufacturing facility. and he had a team of security and advisors with him. And like, they just talked amongst themselves. They didn't shake hands. They didn't talk to anybody.
Starting point is 00:25:31 They didn't engage with anybody. And, hey, I had like security. So you couldn't go out to him. Be like, hey, how's it going, sir? And pinned to the ground or something. You talk about by being impersonal. Totally. You know, and then I've watched, you know,
Starting point is 00:25:45 I remember watching a video that always sticks in my head. It was, I think it was the CEO of HP, if I have it, right? And every day he would walk all the different levels of his company and do what I call touching hearts and minds. HR says I can't say touching anymore. But, you know, I mean, that's what it is. I mean, you're shaking hands, you're patting people on the back.
Starting point is 00:26:04 Good job. Checking in with them, how's the home life? How's the kids and wife? You know, if their home lives are fucked up and they're having trouble in their home lives, they're not going to be able to perform well at work, especially with their salespeople. You know, watching him go through the levels of his management,
Starting point is 00:26:19 not just sitting in this boardroom every day, but going through, you know, all the way down to the front line, shaking people. I mean, he goes down the lobby, shakes people's hands and meets people and asks, you know, are we doing okay? How can we serve you better? And, you know, that's the sort of connection I think people want nowadays. I totally agree. In fact, I'll tell you a story about a young woman named Kathy. Kathy used to be the janitor of a floor that I worked on. And she would come through twice a day, usually at 10 and 2, to clean out the garbage cans, to clean up the kitchen, and to put things away and tidy it up. Because people would just put glasses and plates on the counter and she'd have to take care of them and put them in the dishwasher. And it really bothered me
Starting point is 00:27:05 that nobody really ever interacted with her except me. And I was always talking to her, whenever she was on the floor, she'd stop in and say hello. So one day I got the great idea of I want to teach everybody a lesson that Kathy is part of our team. So it was about 945. I knew she'd be up in about 15 minutes. So I sent an email to everybody on the floor. I said the first person who can come to me and tell me the name of the person who takes out our trash and cleans up after every one of us in the kitchen twice a day, I will give a $50 star book gift card to. Oh, wow.
Starting point is 00:27:43 And then I left my office and I just stood and watched. And about five minutes later, heads started bopping up over the walls of the cubicles. Kathy walks in and it was like a herd of cattle trampling to chase her down to find out her name. I made a big mistake. I didn't tell Kathy what I was doing. And I didn't tell Kathy's boss what I was doing. and it scared the bejeebies out of her. She ran out off the floor, got in the elevator,
Starting point is 00:28:16 went down and went to her boss's office, and said she nearly got run over and attacked. Her boss called me and said, what the hell are you doing? And I said, I guess I forgot to tell you and Kathy what I was doing, but I was trying to teach my team a lesson. Kathy is part of this team.
Starting point is 00:28:34 They need to know who she is because she's picking up after them. What's interesting is, after that exercise, people started taking better care of the kitchen so there was less for Kathy to do. They would wash their glass out and put it in the dishwasher. They would rinse their plate and put it in the dishwasher. They didn't leave it for her like they had been doing. So it was a bonus achievement and didn't expect that, but it actually was a win-win for all of us.
Starting point is 00:29:07 Win-win. That's what everyone's looking for these days. people can check that on in your book, The Six Pillars Effective Leadership. Let's talk about some of the offerings you have on your website that you do for people. I know at one point we were talking before the show about book giveaway. Do we want to plug that now? We can plug that now. Yeah.
Starting point is 00:29:24 I'd like to give away a few books and like to hear what people think of the episode. And we're going to figure out how to do it, but we're going to either post a couple of codes or, but it'll all be based on people who write a comment. on this show's social media posts of LinkedIn or YouTube, LinkedIn or YouTube. Was that it, Chris? Yeah. LinkedIn or YouTube, just make a comment about this episode, and we'll get you either a code for Amazon to get the book for free, or I will mail you a copy of the book that'll be autographed.
Starting point is 00:29:59 Look for that in the show notes. I love autograph books. They're pretty awesome. Now, let's get into some of the offerings. What do you do there on your website? How do you help people? Who are your clients, who qualifies to work with you, etc, et cetera? So I do, there's two separate client bases.
Starting point is 00:30:15 One is I do workshops for corporations. So if a corporation wants to come in and start to change the mindset of the leader, I call it the leadership identity transformation, we go in for three days and we take them through what I call the executive accelerator program to change their mindset and to help them gain an leadership identity. I offer the same thing in cohorts of groups of people of 10 to 15 where we meet once a week for 8 to 12 weeks over Zoom and do the exact same program that we do for corporations. So if you're a leader out there and you want to get involved in one of those cohorts, I'd be more than happy to have you join us. Just go to my website, send me a note and say, hey, how do I get on the list to join one of your cohorts?
Starting point is 00:31:07 and we put you through and we put you through the program. I guarantee that you'll see a difference in yourself and your leadership style, and people will notice it within 14 days of starting. Wow. That's quite the promise there. It is a promise. Here's the basis for it. Today in the United States, voluntary attrition ranges between 10% and 15%.
Starting point is 00:31:31 My historical attrition rate, voluntary attrition rate, is never been over 5%. percent. So I can tell a corporation, I can cut your attrition rate in half. Wow. That's powerful. Very powerful. Yeah. Quit the bleed, especially of the good people.
Starting point is 00:31:52 I mean, the bad people can go. But, you know, it's, but usually good people are driven away because they're the ones most offended by the stuff. The bad people are usually slumming it, like you said, at work or something. So they're just like, yeah, whatever, I hate this job. I hate this. Hey, my boss, but what are the kids call it to quiet quitting? Do you ever hear about that?
Starting point is 00:32:12 They basically checked out, but they're still sitting at their desk. Taking a paycheck. Sounds like my first 10 wives. Anyway, just joking. We changed the number every show. You always come up to me and they're like, how many times have you been married? Because it's eight and then seven and it's five.
Starting point is 00:32:30 I haven't. That's the joke. Anyway, I have to explain some of the jokes because they're fairly complex. Anyway, that other just bad. When people want to work with you, how do they reach out to you? How do they do initial calls? How do they find out if you're fit? So the initial thing is just to reach out to me via my website.
Starting point is 00:32:50 I'll send you a link to my calendar. We pick a time that's convenient for you that works on my calendar. And we'll chat about what you want to achieve, what you're striving for. And if you're a corporation, we'll talk about the corporate program. and if you're a or HR director or executive at a company, if you're an individual, you want to get involved in the cohort, I'll talk you through what it entails
Starting point is 00:33:11 and the amount of work effort you'll have. It's not significant, but there is homework after each session so that you retain the information for the next week. Because what we don't want is we don't want to take you through the program and not have you implementing it as we go. and then you're left questioning what did I just go through because I didn't do any exercises or anything to remember it.
Starting point is 00:33:38 And that's where we go wrong today when we do the spot training things on, you know, do these two habits every day and you're going to be successful. And you've got on the website, you've got several of features you offer here of leadership excellence, programs and coaching. You've got a leadership confidence kit, mini ebook leadership series, six pillars for executive, Accelerator. It looks like another one that's a group program and the one-on-one coaching corporate programs as well. And a free consultation, it says, right here at the bottom. Yes, there are, there's some free assets that I encourage people to download. They're free, take advantage of them.
Starting point is 00:34:15 You know, I could charge for some of them, but some of them are just, they're good enough to help a broader audience. So I made them free of charge. What a deal. You can go to the website, get free of charge. And then if you guys tag the link, you might be able to get a, autographed book. I love it. All the good stuff. Anything more we want to talk about on the show before we wrap up? No, I'm good. I think we've covered everything, Chris. Oh, yeah, we did. Not everything. People got to buy the book and read it. We just teased you people, so go buy the book. It's actually an easy book to read, and here's what you'll get in the book. So this is important. There's no theory in the book. Most leadership books you read today have a whole bunch of
Starting point is 00:34:55 theory and garbage in it. My book is concise. It's 174 pages. We talk about each pillar. We talk about how to implement it. And I also give you something else. I give you another world leader or world business person or historical figure who use that pillar in their management style. So in the book, there's Nelson Mandela. There's Abraham Lincoln. There's Satya Nadella, who is chairman of Microsoft.
Starting point is 00:35:26 And what pillars they were aligned with. And so it's not just me saying these are important. There are other leaders actually using these same characteristics. I mean, what works and what has shown success is, you know, really important. Yeah. So give us your dot coms and where people can pick up a free book or autograph book, wherever, as we go out. All right. The best way to get a hold of me is my website, jim.com.
Starting point is 00:35:53 Jim at Jimcarlo.com if you want to email me or just www.com. Those are the two best ways to get a hold of me. My phone number is on the website. You can also call or text me. So I'm easy to get a hold of. I'm on LinkedIn. I'm on Facebook. I'm on Instagram.
Starting point is 00:36:12 I don't post every day, but I do post a lot. So if you follow me on those channels, you'll get leadership concepts and stuff that I'm promoting periodically throughout the year and things of that nature. And I'm planning to introduce a newsletter in the next couple of months. That's been on my list, but I haven't gotten around to it yet. Get that newsletter going there. Jim, it's been wonderful. Have you on, very fun and very insightful, and hopefully we've learned a lot here. If not, folks, go back to listen to the show over and over again until you can repeat every word, word for word. Just do that on 2,800 shows.
Starting point is 00:36:46 So thank you very much, Jim. We appreciate it. And thanks for us for tuning in. Go to pick up his book where refined books are sold. It's called the six pillars of effective leadership, a road map to success. December 17, 2024. Thanks for us for tuning in. Go to goodreads.com, Fortresschus Christvaz. LinkedIn.com, Forchest, Chris Vos. Let's see, Facebook.com, Fortresschastchristfus. Let's see you. Be good to each other. Stay safe. We'll see you next time. You've been listening to the most amazing, intelligent podcast ever made to improve your brain and your life.
Starting point is 00:37:20 Warning. Consuming too much of the Chris Wall Show podcast can lead to people thinking you're smarter, younger, and irresistible sexy. Consume in regularly moderated amounts. Consult a doctor for any resulting brain bleed. All right, great show, Jim.

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